Information management jobs
Job Title: Digital Transformation Lead
Hours: Full Time 35 hours per week. We are open to flexible working and hybrid options for this role. Fixed term post for 2 years.
Reporting to Chief Finance Officer and Deputy Chief Operating Officer
Salary £50,000 FTE
Job Purpose
The Digital Transformation Lead will spearhead the implementation of the Cathedral’s Digital Strategy. Working closely with the Cathedral Leadership Team, Heads of Department, and wider stakeholders, this role will lead the integration of digital systems, improve data management, drive operational efficiency, and support audience engagement through technology. The postholder will ensure the Cathedral’s digital infrastructure aligns with strategic priorities, supports compliance (including the UK GDPR), and unlocks new opportunities for outreach, engagement, fundraising, and income generation.
Key Responsibilities
· Lead change management and actively support a culture of inclusion, ensuring that all members of the Cathedral community, regardless of age, background, digital literacy, or ability, can engage with and benefit from new systems and technologies.
· Create and implement change management plans including stakeholder engagement, communication strategies, training, and accessible support materials.
· Build trust and reduce resistance to change through transparent communication, sensitivity, and practical support.
· Lead the delivery of the Cathedral’s Digital Strategy in collaboration with senior leadership and departmental teams.
· Oversee the delivery and integration of proposed digital solutions and critical systems, including vendor management, stakeholder coordination and budgeting, ensuring alignment with organisational needs and long-term strategic goals.
· Develop a single view of all worshippers, visitors, and users to improve segmentation, targeting, and communications.
· Ensure that all new systems and data processes are fully compliant with UK GDPR and other relevant data protection legislation.
· Identify and drive efficiencies through new ways of working, leveraging technology to enable long-term cost savings and improved workflows.
· Ensure integrated systems provide accessible and actionable data to support new commercial and fundraising opportunities.
· Improve data management practices to enhance personalised and targeted communications, deepening engagement and relationships.
· Deliver comprehensive training to staff on new systems and processes to ensure a digitally confident and capable workforce.
· Create clear, practical guides and workbooks to support the rollout and continued use of new digital tools and workflows.
Person Specification
Essential
· Have the right to live and work in the UK
· Degree or equivalent experience in digital transformation, IT, business systems, or a related field
· Strong understanding of digital systems, data management, CRM platforms, and UK GDPR compliance
· Proven track record of leading digital transformation projects, including system integration, stakeholder engagement, and change management
· Experience managing complex projects, including budgeting, supplier coordination, and cross-functional collaboration
· Excellent written and verbal communication skills, with the ability to engage diverse audiences and build positive working relationships with individuals at all levels of the organisation and externally
· Experience designing and delivering training and support materials for digital tools and workflows
· Ability to interpret data to inform decision-making, improve engagement, and identify efficiencies
· Commitment to inclusion, accessibility, and supporting users of all digital literacy levels
· Good time management skills – able to balance conflicting priorities and meet deadlines
· Commitment to personal development and continued learning
· Demonstrating commitment to safeguarding and promoting the welfare of children, young people, and vulnerable adults
Desirable
· Able to work in sympathy with the aims and ethos of the Church of England
· Experience working in heritage, faith-based, or charitable organisations
· Familiarity with digital tools for audience engagement, fundraising, and income generation
Main Terms and Conditions
Employment status: Fixed Term for 2 years
Location: Wells Cathedral, 16 Market Place, Wells, Somerset, BA5 2RB
Hours of work: 35 working hours per week. Core hours are 9.00 a.m. – 5 p.m. (Monday to Friday) with an unpaid lunch break of 1 hour each day. Flexible working will be considered.
Remuneration: £50,000 per annum, payable on the 24th of the month or the nearest working day thereto.
Discount: A discount of 10% is available from the Cathedral Shop and The Loft Café.
Parking: Limited parking is available in the Cathedral car park. Cars are parked at the risk of the owner.
Pension: Defined Contribution Scheme. Contributions as % of salary:
Age Employee Employer
<50 3% 5%
50–55 4% 8%
>55 5% 10%
Expenses: All reasonable working expenses will be met in line with Cathedral policy.
Holiday: 5 working weeks plus Bank Holidays per year. The holiday year runs from 1 January to 31 December.
Probation: This post will be subject to a probationary period of 6 months.
How to Apply
Closing date: 28 September 2025
A completed Application Form and Equal Opportunities Monitoring Form should be returned to the Human Resources Department by email. Please follow instructions on our website.
Shortlisting date: 1 October 2025
To ensure the fairness of the selection process, shortlisting will be based upon the information which you provide in your application and assumptions will not be made about your experience or skills.
We will look for demonstrable evidence that you meet the criteria set out in the Person Specification. Information provided on the application form will be viewed by HR, the recruiting manager, and interview panel. All applicants will be notified of the outcome of the shortlisting process.
Interview date: 8 October 2025
Further details about the interview process will be provided to shortlisted candidates. The appointment will be subject to the completion of pre-employment checks, including references and a satisfactory basic DBS check.
At Wells Cathedral, our mission guides what we do as a church and organisation, while our values shape how we do it.



A Hybrid Role
This role will work across both frontline delivery and input into the administration of the Duty system that underpins all HHPA’s work. It’s anticipated the worker’s role will be split roughly 50/50 across both elements of the work. Having a staff member working across both will give us a valuable insight into how frontline and Duty can work better together. It is also a good opportunity for the worker to gain experience in all aspects of project delivery, which could be a valuable first step for anyone interested in project management or leadership.
The Duty work
The HHPA Duty Team makes sure the Homeless Health Peer Advocacy service runs safely and smoothly. They handle bookings from partner organisations, match referrals with Peer Advocates, and organise all the practical details – like booking transport, giving travel directions, and confirming who will attend each appointment. They use a specially designed Salesforce database to keep track of appointments, update records, and measure the impact of the service. A key part of their job is running the Duty System, which checks Peer Advocates in and out of jobs so that everyone is safe and supported.
The team is also the main point of contact for partners, frontline staff, and volunteers. They answer questions, make sure referrals have all the right information, and keep everything running to schedule. They look after data security, maintain good relationships with partner agencies, and make sure volunteers and workers have what they need to do their work well. By taking care of the behind-the-scenes work, the Duty Team frees up the frontline team to focus on supporting people to attend healthcare appointments and improve their health.
The pan-London Caseworker work
We need this role to support people experiencing homelessness in Boroughs where support needs are extremely high, but where we don't have the capacity or flexibility through our other funding to meet their needs. Most of our Caseworkers are funded by individual Boroughs and can only work in that area. This role will be able to work in any of the Boroughs where we deliver HHPA so will give us the flexibility to go to where the need is greatest rather than being fixed in a single local authority area. As a more senior role in our HHPA service, the Caseworker will use their skills and experience to focus on people in the most complex and difficult situations, including those grappling multiple connected issues around physical and mental health, addiction, trauma, disabilities, and more.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Title: Training Facilitator
Location: Our central office in Islington, just a 10 minute walk from Highbury & Islington station. We work in a hybrid way, with a minimum of two days a week spent in the office or at one of our services, along with regular travel to various sites across both inner and outer London. Kindly be aware that step free access is not be available at our central office, and some of our other services.
Salary: £30,900
Shift Pattern: 12 month fixed term contract, 37.5 hours per week, Monday to Friday 09:00 - 17:00. You may be required to work outside these hours and days as required.
About the role
We have an exiting opportunity for a Training Facilitator to join our Talent Development team, part of the wider People and Culture team here at SIG! In this role, you’ll oversee and deliver our specialised training programmes for our staff, residents, participants, and external parties. You'll be at the heart of the full training journey including research training needs, designing and developing training content and delivering sessions both in person and online. No two days are the same.
Some of the key subject areas include:
De-escalation, conflict management, team building, grief and bereavement, housing/Independent living, employability, confidence and self esteem, and resilience
In this role, you'll:
- Support all stages of training and learning from research, planning to creating, delivering and keeping training records up to date whilst managing admin
- Have a good understanding of what care staff need to do their jobs well, whilst making a positive experience for diverse groups (staff, residents, external stakeholders)
- Help bring information come to life, ensuring its engaging for the audience, promoting inclusivity, safeguarding, and a positive learning culture
- Adapt content delivery styles to suit learners from staff to residents and external partners; identifying skills gaps and implementing feedback for improvement
- Deliver training sessions across a variety of locations, including inner and outer London, along with other locations throughout the UK
About you
We are looking for an enthusiastic and confident trainer to support the development and delivery of training across our organisation. An individual that will be a proactive, self-starter, passionate about continuous learning and improvement, with a focus on providing effective, engaging, and tailored training for all stakeholders. We are looking for someone with:
- Knowledge and previous experience within similar type of organisation with a similar portfolio of training needs and services
- Ability to manage multiple projects and training schedules, ensuring smooth delivery and evaluation within a fast paced environment
- Knowledge of Equality, Diversity, and Inclusion, being able to apply this to activities and share knowledge and best practice with others
- Ability to be sensitive and empathetic to others whilst dealing with individual circumstances and maintaining professionalism
- Understanding different cultures, having self awareness, and knowing how to identify personal growth by accepting feedback
- Ability to create an open and safe environment for the full learning experience
- Ability to simplify theoretical concepts to applied learning
- IT Proficiency, ability to learn new software programs, advanced knowledge in Microsoft, including Word, Excel, and Outlook.
- Alignment with our values of Ambition, Empowerment, Inclusivity, and Transparency
Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.
What we offer
- 25 days (Full time equivalent) annual leave, increasing with the length of service
- Training and Development, including access to courses, upskilling, and progression plans
- Employee Assistance Programme, including counselling
- Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing at work
- Eligibility to register with Blue Light Discount Card
- Life Assurance Scheme
- Cycle-to-work scheme
- Annual Staff Awards
- EDI Ambassador programme
- Be part of an organisation which believes good care and support improves lives.
- Join an organisation with a mission to empower people who are marginalised by building powerful partnerships and creative solutions that bridge gaps in provision and aid recovery, reablement and resettlement.
We value and celebrate the unique backgrounds, perspectives and experiences of all of our employees. We have a team of staff ambassadors who volunteer to actively support us in fortifying our organisational value of Inclusivity. They embrace this unique opportunity to deliver awareness, events, and developments to our organisation to support us in ensuring our value of Inclusivity is embedded throughout the organisation.
SIG actively encourages applications from individuals from a diverse range of backgrounds, particularly lived experience; Naturally, we approach any emerging issues with empathy and sensitivity.
About Social Interest Group (SIG)
SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change.
Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group.
ADDITIONAL INFORMATION
Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.
Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We encourage applicants from all backgrounds. If you have any questions regarding this, please contact us on the details below.
Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions.
Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our website.
Training Delivery | Learning | Development | Facilitation | Adult Learning | Instructional Design | Staff Training | Resident Training | External Stakeholder Engagement | Soft Skills Training | De-escalation | Conflict Management | Employability Skills | Independent Living | Resilience Building | Housing Support | Care Sector Training | Inclusive Training | Safeguarding | Interactive Learning | In Person Training | Virtual Training | Learning Culture | Evaluation | Training Needs Analysis | Content Design | Training Administration | Learning Technology | Project Management | Communication Skills | Self Awareness | Coaching | Team Development |
Empowering independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital and off the streets
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Us
Here at Vision North Somerset, we support people who are visually and/or hearing impaired across North Somerset. With around 1,500 people affected by sight loss and/or hearing loss in our county, we offer a range of support services to enable people to reach their full potential.
We turn 50 years old this year so it is a really exciting time to join the charity. We have a new CEO who is looking forward to engaging a great team to carry the charity forward into the next 50 years. You will find us a small, friendly, supportive group of colleages who make coming to work a pleasure.
Key Responsibilities
Information, advice and guidance:
- Work one-on-one with adults and children with a visual impairment and their carers/ families, providing a comprehensive initial assessment in a person-centred, empathetic, and empowering manner.
- Provide internal and external referrals and deliver follow-up actions to enable maximum wellbeing for service users.
- Manage incoming and outgoing referrals internally and with a wide range of external providers, communicating promptly to manage cases effectively and safely.
- Work closely with team members and volunteers to collate and send Information Packs and other necessary communications such as appointment letters in accessible formats.
- Assess risks as needed and report any safeguarding concerns to the Safeguarding Lead.
Equipment:
- Be aware of and able demonstrate and advise on equipment for people with a visual impairment when needed and/or refer to other services.
- If needed during home/ care home visits, provide minor adaptations such as high visibility tape on steps or tactile markings on appliances.
Data management:
- Ensure that all service delivery to individuals and service user data is promptly and appropriately recorded and managed on the Vision North Somerset database, in accordance with procedures.
- Work with team members and volunteers to maintain accuracy of the Vision North Somerset service user database, including collecting data permissions and equality monitoring information from service users during visits.
Local networking and knowledge:
- Develop and maintain knowledge and resources on relevant services offered by organisations to people in North Somerset. Work with the Administrator to maintain records on online files and paper files (for example service leaflets).
- Occasionally attend local meetings, arrange meetings with staff from key local organisations or represent Vision North Somerset to develop mutual knowledge of local services.
Working as part of a team (common to all Vision North Somerset job descriptions)
· Maintain effective communication and positive working relationships with Vision North Somerset staff (and volunteers if appropriate).
· Ensure that other staff understand your role and that you work cooperatively with good communication.
· Maintain awareness of and follow our policies and processes.
· Undertake regular supervision meetings and training in topics such as: accessible information, safeguarding, health and safety, data protection, equality, diversity, and inclusion.
· Assist in the planning and improving of the delivery of service improvement and participate positively in the implementation of new working methods and practices as required.
· Be an excellent ambassador for the charity.
· Carry out any other duties that may reasonably be required in line with your main duties.
Send cover letter addressing your suitability for the role. Any CV's received without a cover letter will not be considered
Why work for Kids Matter?
- Generous annual leave – 25 days (plus bank holidays) per year pro rata, with time off between Christmas and New Year's additional to this allowance.
- Remote working contribution – receive £26/month pro rata towards the costs of working from home and/or using a co-working space.
- Access to coaching sessions, training opportunities and our Employee Assistance Programme (a confidential support service for staff).
- Flexible working across weekdays to suit your schedule.
About us
Kids Matter is one of the UK’s fastest growing children’s charities.
Our vision is to see every child in need raised in a strong family. Our mission is to reduce the impact of poverty on children through community-based parenting programmes.
Research shows that group-based early intervention parenting groups are the most effective way to support children in need. We train peer facilitators in local churches - the largest voluntary body in the country - to run our affordable, accessible and highly effective parenting programmes, written by Clinical Psychologists. They come alongside parents and carers, building long-lasting community in addition to encouraging confidence and learning positive parenting skills.
We value difference and diversity, and we want our workplace to be built on shared values of equality and mutual trust, with team members representing the wide range of backgrounds and experiences that exist within the UK. We therefore actively encourage applications from people of diverse backgrounds and varied experiences, particularly those who are African, Afro-Caribbean, Asian or part of other minority ethnic communities, who have lived experience of the impact of low-income/low-support circumstances, and who are living with a disability or identify as being neurodivergent.
About the role
The Research and Programmes Coordinator role involves:
- Overseeing administrative tasks for all research projects
- Supporting the Programme Development Team Lead in management of all research projects
- Liaising with the Support Coach team to connect with facilitators/parents for data collection e.g. supporting with the running of focus groups
- Using Kids Matter’s CRM to confidently record communication with consultants and Research Assistants
- Supporting the data gathering process for all our evaluation data including maintaining data integrity by performing regular data audits and cleaning parent data ready for the Research Assistants to analyse
About you
Are you organised with good attention to detail? Do you enjoy supporting others and having a varied workload? Can you prioritise and manage your time effectively? Are you a Christian with an active faith in Jesus? Do you have a passion for Kids Matter’s vision of seeing every child in need raised in a strong family?
Then we would love to hear from you!
How to apply
You can apply for the Research and Programmes Coordinator position by clicking ‘Apply via Website’ and completing a copy of our online application form.
The deadline for applications is 4pm on Monday 29th September 2025. All successful and unsuccessful applicants will be notified by email.
We also ask for all applicants to submit an Equal Opportunities Monitoring Form, which will be sent to you to complete following the submission of your application. This form will be used for anonymous analysis to ensure our overall recruitment procedures are fair and transparent. It will never be viewed or used as part of the selection process. It is optional to submit this form.
If you would like any application/interview support or you need any reasonable adjustments throughout the application process, or if you would like an informal phone call to ask questions or discuss the role, please contact Katie Washington (HR & Systems Manager).
Please see the job pack for more details on the role and application process.
We exist to reduce the impact of poverty on children in need across the UK.



The client requests no contact from agencies or media sales.
Face-to-Face Fundraising Area Manager - West Midlands / Worcestershire
Reference: SEP20251160
Location: Flexible in West Midlands/Worcestershire
Salary: £30,075.00 - £32,108.00 Per Annum
Contract: Permanent
Hours: Full-time, 37.5 hours per week
Benefits: Pension scheme (7%), Life Assurance scheme, 26 days' annual leave (plus bank holidays)
About the Role
As a Face-to-Face (F2F) Fundraising Area Manager, you'll lead and inspire a team of membership fundraisers based primarily in the West Midlands with coverage across Shropshire and Worcestershire and this wider vibrant area. Your leadership will play a crucial role in meeting ambitious fundraising targets while upholding the highest standards in ethical fundraising.
As well as line managing a direct team of up to 8 fundraisers, you'll work closely with RSPB reserves within your geographical area and lead on National Shows at the NEC to maximise membership opportunity for the RSPB.
This is a hands-on role supporting, coaching and motivating your team whilst also fundraising alongside them to lead by example.
Key Responsibilities:
- Leadership & Coaching: Recruit, train and develop a high-performing team of Fundraisers. Foster a positive team culture and lead by example to achieve fundraising targets
- Performance Management: Monitor KPIs including membership volume, average donation amounts, Gift Aid uptake and attrition rates. Conduct regular reviews and provide coaching to continuously improve performance
- Operational Oversight: Manage the day-to-day logistics of your team, ensuring compliance with fundraising regulations and alignment with RSPB values
- Relationship Building skills: Build effective partnerships with key stakeholders outside of the F2F Team, including Reserve Managers, to maximise membership opportunity.
- Travel and Flexibility: Regular travel across the West Midlands and wider Midlands area (and occasionally nationally) is required. A full UK driving licence, or the ability to demonstrate how you will travel to remote locations is essential. Weekend work will be expected as a core part of the role to support your team
Essential skills, knowledge and experience:
- Proven experience in face-to-face fundraising and managing high-performing teams.
- Strong leadership skills with the ability to inspire and develop team members.
- Excellent communication and interpersonal skills.
- Knowledge of ethical fundraising practices and relevant codes.
- Ability to plan, organise, and think strategically.
- Comfortable giving and receiving feedback.
- Experience with leadership frameworks such as SMART objectives, root cause analysis, and Situational Leadership.
Desirable traits:
- Familiarity with the RSPB's mission and values is highly desirable.
Benefits:
- Vehicle: Company van provided for work travel and expenses paid for - Van for work purposes only.
- Leave: 26 days annual leave plus bank holidays, plus one extra paid volunteering day per year.
- Flexible Working: Hours tailored to suit individual circumstances
- Wellbeing Support: Free 24-hour employee assistance programme for staff and close family.
- Discounts: 20% off in RSPB shops and online store, plus holiday booking discounts.
- Pension: RSPB matches contributions up to 7%.
- Green Benefits: Cycle to Work scheme and green loans.
Additional Information:
- Please note that, given the travel associated with the role, applicants will require a valid driver's licence, or be able to demonstrate how they would reach all corners of this area and be well-placed to do so.
- This is a full-time position working 37.5 hours per week. Weekend work will be expected to undertake the role successfully.
Closing date: 23:59, Sunday 12th October 2025
We will be looking to conduct interviews from mid-October.
Please note: We reserve the right to close this advert at any time once sufficient applications have been received.
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
We are committed to developing an inclusive and diverse RSPB, in which everyone feels supported, valued, and able to be their full selves. To achieve our vision of creating a world richer in nature, we need more people, and more diverse people, on nature’s side. People of colour and disabled people are currently underrepresented across the environment, climate, sustainability, and conservation sector. If you identify as a person of colour and/or disabled, we are particularly interested in receiving your application.
The RSPB is an equal opportunities employer. This role is covered by the Rehabilitation of Offenders Act 1974.
This role is not eligible for UK Visa Sponsorship - the successful applicant will need to have a pre-existing Right to Work in the UK in order to be offered an employment contract.
In order to apply you will be required to upload a CV and complete an application form where you will have the opportunity to explain how you meet the essential criteria listed above. Contact us to discuss any additional support you may need to complete your application.
Please contact us if you require any additional support during the application process.
No agencies please.
The RSPB brings people together – people like you – to protect the things that matter to us all.



Content Officer
Business Disability Forum is the leading business membership organisation in disability inclusion.
We are trusted partners, working with business, Government and disabled people to improve the life experiences of disabled employees and consumers, by removing barriers to inclusion.
- We work with over 600 members employing over 20% of the UK workforce and an estimated 8 million people worldwide.
- We advise, support and encourage businesses (many of them global) to become more disability-smart.
- We influence policymakers by representing the voice of employers and disabled employees.
- We provide evidence-based thought leadership on how business affects the lives of disabled people.
- We help effect changes in business practices, products, services and policies that positively impact the life experiences of disabled people, and also benefit business.
The role
The Content Officer will play a key role in managing and developing BDF’s Knowledge Hub, our unique resource library of accurate, authoritative, and up-to-date information on business and disability. They will be responsible for collecting, monitoring, and analysing data on the Knowledge Hub’s use and performance, and using these insights to create and deliver a digital content strategy.
The requirement
- Experience managing and updating digital content, ideally using CMS platforms such as WordPress with Kadence or similar themes
- Proven experience conducting content audits and implementing accessibility checks
- Experience using SEO tools and website analytics to monitor and optimise digital content performance
- Experience writing and proofreading web copy, video scripts, and multimedia content
- Technical aptitude to learn and implement new digital features, plug-ins, or tools
- Knowledge of accessibility standards (e.g. WCAG) and their application to digital content
For the full job description and person specification of this role and instructions on how to apply please visit our website below via the link on this page.
How to apply
Applications should be by CV and a supporting statement, of up to 400 words, detailing why you think you would be suitable for the role. If you require any adjustments to the application process please contact Barnaby Powell as set out below. Applications should be addressed to Barnaby Powell, HR & Office Manager, Business Disability Forum, Dowgate Hill House, 14-16 Dowgate Hill, London EC4R 2SU. If you are submitting your application by email please jobs @ businessdisabilityforum .org .uk
- Closing date for applications: Sunday, 5 October 2025.
- First interviews are planned for the week commencing 13 October 2025.
- Second interviews are likely to take place in the week commencing 20 October 2025.
Business Disability Forum is committed to ensuring that all its information, products and services are as accessible as possible to everyone.
If you wish to discuss anything in regards to accessibility or if you require alternative formats please contact Barnaby Powell by email at the address above or by telephone on 020-7403-3020.
For further information on Business Disability Forum please refer to our website via the link on this page..
Equal opportunities
We are committed to becoming disability-smart and an employer of choice irrespective of race (which includes colour, nationality and ethnic or national origins), sex, sexual orientation, gender reassignment, religion or belief, marital or civil partnership status, age, disability, or pregnancy and maternity. The ethical and business case of ensuring that our workforce is representative of wider society is at the heart of what we do. When we are recruiting, disabled candidates who meet all of the essential criteria will be offered an interview.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
SANE is a UK-wide mental health charity working to improve the quality of life of anyone affected by mental illness. It aims to raise awareness and understanding of all mental health conditions; fight to improve frontline mental health services for individuals and carers; provide support, information and guidance through SANEline, our Call Back service, email and text support; and promote and host research into causes, treatments and therapies through its Prince of Wales International Centre for SANE research.
About the Role
We are looking for people interested in providing compassionate support to people affected by mental health problems. This includes supporting people with severe mental illness, and carers, families and friends. You will provide support by telephone, email and text, as well as supporting our skilled volunteers through their development and weekly shifts.
This role also provides valuable practical experience in providing emotional support to vulnerable people.
Please note: This role may close early if a suitable candidate is found, please do not delay in submitting your application as interviews are taking place on an ongoing basis.
Closing date: Midday Wednesday 24th September 2025
To apply: Please complete your application before the closing date, addressing all areas on the person specification and tell us why you want to work for SANE. Applications without a supporting statement will not be considered.
Job Description
1. Delivering support through calls, emails and other means (e.g. text messaging) to people affected by mental illness, and supporting and mentoring volunteers.
2. On shift, creating a safe and supportive team environment with SANE volunteers.
3. Providing debriefing and support to volunteers following their work with callers.
4. Sharing information with your team both verbally and in writing, to ensure effective handover to colleagues.
5. Working as part of a team to ensure a shared understanding of how SANE support services operate; using your knowledge and experience to ensure our callers are effectively supported.
6. Recording work in accordance with SANE’s organisational systems.
7. Always working within SANE’s values, policies and procedural guidelines.
8. Keeping abreast of and working in accordance with relevant legislation and regulatory standards.
9. Understanding and working within SANE’s safeguarding framework.
10. Ensuring all work is in line with the Equality Act.
11. Keeping volunteers up to date with any key service information or legal or procedural changes, as appropriate.
12. Ensuring that any issues or concerns are logged and discussed with a Services team manager.
13. Attending supervisions and appraisals and contributing to team meetings.
14. Having a commitment to personal, volunteer and team development and your own well-being.
15. Being self-sufficient in terms overseeing any I.T., security, and health & safety matters which may arise whilst on the shift.
16. Undertaking any other duties commensurate with this role.
Person Specification
Experience
1. Experience of working with people with mental health conditions/mental illnesses and families and carers. Essential
2. Experience of working on a mental health helpline (or similar helpline) or providing support by email/text or chat services. Desirable
3. Experience of working in a service with volunteers at the heart of delivery where you have supported volunteers to deliver a high-quality service. Desirable
4. Experience of providing high-quality written and verbal support to people asking for help. Essential
Knowledge and Qualifications
5. Good general knowledge of the mental health system including access, treatment and common relevant legislation and available support structures for people with mental illnesses and carers. Desirable
Personal Qualities
6. The ability and enthusiasm to create a team with volunteers, and provide them with support, mentoring and autonomy. Essential
7. The ability to work with distressing and challenging content, support callers with complex needs and ensure self-care. Essential
8. The empathy and compassion to be able to provide meaningful support both on the phone and in emails. Essential
9. A work ethos underpinned by a commitment to equality and diversity. Essential
10. An understanding of and ability to work within appropriate professional boundaries Essential
Skills
11. Excellent interpersonal and communication skills – both verbally and in writing. Essential
12. Commitment and ability to adhere to organisational policies and procedures, especially with regard to safeguarding and confidentiality. Essential
13. Able to work independently, flexibly, and also collaboratively within a team. Essential
14. Good self-awareness. Essential
15. Effective organisational and planning skills. Essential
16. Proficiency in IT packages including Word, Excel and Outlook, with the ability to input and extract data from relevant databases. Essential
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Location: South Kensington (hybrid, 3 days in office per week)
Hours: Full-time (35 hours per week)
Contract: Temporary (2 weeks)
Rate: £20.82 per hour (plus holiday)
Start Date: ASAP
About the Role
Prospectus is delighted to be supporting a prestigious higher education institution to recruit an experienced and organised Data Protection Support Administrator. The role will be focused on supporting clearing a backlog of freedom of information and data protection requests, as well as liaising with external stakeholders.
What We’re Looking For
- Recent experience in a relevant role within the higher education or public sector.
- Familiarity with UK data protection legislation, and experience handing freedom of information and subject access requests.
- Strong IT skills and competence using Google and Microsoft products.
- Knowledge of information governance principles in complex organisations.
- Confidence using case management or request-tracking systems.
This is a fantastic chance to bring your technical expertise to support the smooth operations of an internationally renowned centre of learning.
CVs will be reviewed on a rolling basis so early applications are strongly encouraged to avoid missing out. If you're interested, please apply ASAP with your CV in Word format.
At Prospectus, we are committed to supporting you throughout your application journey. We welcome applicants from all backgrounds and do not discriminate based on age, gender, disability, race, religion, sexual orientation, marital status, or pregnancy/maternity.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Project Officer – Active Journeys (Cymru) / Swyddog Prosiect – Teithiau Iach (Cymru)
When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.
Project Officer – Active Journeys (Cymru)
North West Wales
£28,831 per annum (pro rata for part time hours)
49REC
Full Time 30 hours per week – happy to talk flexible working
Base: Home working, North West Wales region
About the role
This is an exciting opportunity to join Sustrans Cymru. We are looking for someone to join our Active Journeys Programme, delivering behaviour change and engagement activities in Schools in North West Wales .
About you
You should have experience of leading physical activity or other behaviour change projects within schools, workplaces or communities. You should also have experience of working on projects within an established project management framework and within a Welsh Language environment.
You will have excellent organisational skills, including the ability to prioritise and manage own workload. You will be able to build and maintain strong relationships and a flexible and enthusiastic approach. With the ability to engage and support lesser heard voices in the community.
We ask you demonstrate your knowledge of Microsoft Office packages and relevant knowledge of North West Wales and its diverse range of communities.
Sustrans has a long-term commitment to being a charity for everyone - reducing inequality, valuing diversity, enabling inclusion and ensuring all people are treated with dignity and respect. We aim to be a truly inclusive employer and welcome applications from people from all parts of the community, in particular from under-represented groups.
What we offer
In return we can offer true hybrid working to suit individual circumstances and a flexible, supportive and rewarding working environment.
Wellbeing
- 28 days’ leave per annum plus bank holidays for full-time working
- Ability to buy an extra week of annual leave (pro-rata for part-time staff)
- Staff volunteer days
- 24/7 free, impartial and confidential support service
- We are members of the Green Commute Initiative and Cycle Scheme who both offer cycle to work schemes
Financial
- Group Personal Pension scheme with a 6% or 7% of basic salary contribution being matched by Sustrans
- Bike, computer and season ticket loans
- Discount benefits
- London Weighting Allowance of £4,530 for all those living within a London Borough (32 local authority districts plus the City of London)
- Death in Service benefit – 3 x annual Salary
Family Friendly
- Enhanced maternity and paternity pay
- Flexible Working practices (full time hours are 37.5 per week, Monday - Friday)
Additional Information
- Closing date for the receipt of completed applications is 23:59, 29 September 2025.
- Interviews will take place by teams on the 09 or 10 October 2025
- We encourage early applications as the role may close ahead of schedule if we receive strong interest.
About Sustrans
At Sustrans you'll be part of a movement to make it easier for people to walk and cycle.
We're all here to change things! You’ll be part of an incredible community of talented, passionate, creative, problem solvers all working together to change things for the better. We act locally and think big - we have a vision of a society where the way we travel creates healthier places and happier lives for everyone.
You'll be questioning the status quo and daring to imagine a different world. You'll work on exciting, impactful projects that will stretch and empower you and you'll be rewarded by seeing the difference you make to people, communities and the planet.
We believe including everyone is central to who we are and what we want to achieve, we welcome difference and pride ourselves on creating a culture where you can be yourself and where your wellness is supported.
You'll be guaranteed to make friends for life and work with a team that is incredibly flexible, supportive, ethical and fun.
Swyddog Prosiect – Teithiau Iach (Cymru)
Gogledd Orllewin Cymru
£28,831 y flwyddyn (pro rata ar gyfer oriau rhan-amser)
49REC
30 awr yr wythnos – yn fodlon trafod gweithio’n hyblyg
Lleoliad: Gweithio o gartref, rhanbarth Gogledd Orllewin Cymru
Ynglŷn â'r swydd
Dyma gyfle cyffrous i ymuno â Sustrans Cymru. Rydym yn chwilio am rywun i ymuno â'n Rhaglen Teithiau Iach, gan ddarparu gweithgareddau newid ymddygiad ac ymgysylltu mewn Ysgolion yng Ngogledd Orllewin Cymru.
Amdanoch chi
Dylai fod gennych brofiad o arwain ar brosiectau gweithgaredd corfforol neu brosiectau newid ymddygiad eraill mewn ysgolion, gweithleoedd neu gymunedau. Dylai fod gennych brofiad hefyd o weithio ar brosiectau o fewn fframwaith rheoli prosiectau sefydledig ac o fewn amgylchedd Cymraeg.
Bydd gennych sgiliau trefnu rhagorol, gan gynnwys y gallu i flaenoriaethu a rheoli eich llwyth gwaith eich hun. Bydd y gallu gennych i feithrin a chynnal perthnasoedd cryf mewn modd hyblyg a brwdfrydig. Gyda'r gallu i ymgysylltu a chefnogi lleisiau a glywir yn llai amlwg yn y gymuned.
Gofynnwn i chi ddangos eich gwybodaeth am becynnau Microsoft Office a gwybodaeth berthnasol am Ogledd-orllewin Cymru a'r amrywiaeth o gymunedau yn y rhanbarth.
Mae gan Sustrans ymrwymiad hirdymor i fod yn elusen i bawb – lleihau anghydraddoldeb, gwerthfawrogi amrywiaeth, galluogi cynhwysiant a sicrhau bod pawb yn cael eu trin gydag urddas a pharch. Ein nod yw bod yn gyflogwr gwirioneddol gynhwysol ac rydym yn croesawu ceisiadau gan bobl o bob rhan o'r gymuned, yn enwedig o grwpiau sydd heb gynrychiolaeth ddigonol.
Gwybodaeth Ychwanegol
· Y dyddiad cau ar gyfer derbyn ceisiadau wedi'u cwblhau yw 23:59, 28 Medi 2025.
· Cynhelir cyfweliadau ar Teams ar 09 neu 10 Hydref 2025.
I wneud cais, cwblhewch ein ffurflen gais ar-lein.
Pam gweithio i ni?
Yn Sustrans, byddwch yn rhan o fudiad sy’n ei gwneud hi'n haws i bobl gerdded a beicio.
Rydyn ni oll yma i newid pethau. Cewch fod yn rhan o gymuned anhygoel o bobl dalentog, angerddol, creadigol sy’n datrys problemau ac sydd oll yn gweithio gyda’i gilydd i newid pethau er gwell.
Rydyn ni’n gweithredu’n lleol ac yn meddwl ar raddfa fawr – ein gweledigaeth yw cymdeithas lle mae’r ffordd rydym yn teithio’n creu lleoedd iachach a bywydau hapusach i bawb.
Byddwch yn cwestiynu'r status quo ac yn meiddio dychmygu byd gwahanol. Byddwch yn gweithio ar brosiectau cyffrous ac effeithiol a fydd yn eich ymestyn ac yn eich grymuso a byddwch yn cael eich gwobrwyo drwy weld y gwahaniaeth rydych chi’n ei wneud i bobl, cymunedau a’r blaned.
Credwn fod cynnwys pawb yn ganolog i bwy’r ydym ni a’r hyn yr ydym ni am ei gyflawni. Croesawn wahaniaeth ac rydym yn falch o’r ffaith ein bod yn creu diwylliant ble gallwch fod yn chi’ch hunan, lle caiff eich llesiant ei gefnogi
Gallwch fod yn sicr o wneud ffrindiau oes a gweithio gyda thîm sy’n andros o hyblyg, cefnogol, moesegol a llawn hwyl.
Yr hyn rydym yn ei gynnig
Llesiant
- 28 diwrnod o wyliau blynyddol ynghyd â gwyliau banc ar gyfer gweithwyr llawn-amser.
- Gallu prynu wythnos ychwanegol o wyliau blynyddol (pro rata ar gyfer staff rhan-amser).
- Diwrnodau gwirfoddoli staff.
- Gwasanaeth cefnogaeth diduedd a chyfrinachol am ddim 24/7.
- Rydym yn aelodau o'r Fenter Cymudo Gwyrdd a'r Cynllun Beicio sydd ill dau yn cynnig cynlluniau beicio i'r gwaith.
Ariannol
- Cynllun Pensiwn Personol Grŵp gyda chyfraniad cyfatebol o 6% neu 7% o'r cyflog sylfaenol yn cael ei wneud gan Sustrans.
- Benthyciadau beic, cyfrifiadur a thocynnau tymor.
- Buddion ar ffurf disgowntiau.
- Budd-dal marwolaeth yn ystod gwasanaeth – 3 gwaith y cyflog blynyddol.
Cyfeillgar i deuluoedd
- Tâl mamolaeth a thadolaeth uwch na’r isafswm.
- Arferion Gweithio Hyblyg (yr oriau llawn amser yw 37.5 yr wythnos, dydd Llun i ddydd Gwener).
LUX is seeking an exceptional Deputy Director to help lead its next chapter. This new senior role, created to strengthen internal capacity, operational resilience, and strategic delivery, will work closely with the recently appointed Director, Ali Roche, to shape and implement a vision for the organisation’s future. Overseeing operational and financial management, the Deputy Director will bring a broad skillset across finance, operations, HR, fundraising, legal, and governance to ensure LUX’s long-term success.
About Us
LUX is a publicly funded arts organisation and accredited museum that supports and promotes visual artists working with the moving image. Based in London and Glasgow, it delivers a range of activities including exhibitions, screenings, educational projects, commissioning and research.
It also manages Europe’s largest collection of films and videos made by artists and distributes them to museums, galleries and festivals around the world. We are a small organisation with offices in London and Glasgow. LUX’s collection is based at its London location in Waterlow Park, Highgate, North London, a beautiful location in a public park with its own gardens. LUX Scotland is based in Glasgow and delivers a public programme of activity in Scotland dedicated to supporting, developing and promoting artists’ moving image practices across the country.
This is a rare opportunity to join LUX at a moment of renewal. Together with the Board and our dedicated team, you will help guide strategic growth, seize new opportunities, and uphold our artist-centred mission—building on LUXs rich history and commitment to championing artists’ moving image in the UK. The Deputy Director will lead on income generation, develop forward-thinking strategies, and help maintain and continue to build a vibrant, sustainable organisation for artists, collaborators and audiences.
Key Information:
Job Title: Deputy Director
Hours: 5 days a week (35 hours)
Salary: £45,000 pro-rata
Benefits Include: 25 days per year plus statutory holidays with an increase of 1 day per year worked up to a maximum of 30 days in total.
Location: This role is based at the LUX London office. This position will require at least 3 days per week working at the LUX office. Hybrid working options available.
The Deputy Director main responsibilities will include:
- Develop and maintain operational policies, procedures, and risk management aligned with organisational values and Arts Council Investment Principles.
- Co-lead the business plan and long-term strategy with the Director, translating goals into operational delivery.
- Oversee financial management, including budgeting, audits, payroll, procurement, cash flow, statutory reporting, and fundraising and income generation strategies, ensuring compliance and value for money.
- Prepare and submit quarterly and annual reports to public funders, ensuring data accuracy and compliance.
- Ensure legal and governance compliance across charity, company, employment, safeguarding, health & safety, and data protection; support the Board of Trustees with reports and governance documentation.
- Manage operations, including admin systems, IT, building maintenance, insurance, accessibility, sustainability, and lease compliance.
- Lead HR processes: recruitment, contracts, onboarding, appraisals, staff development, and fostering a positive, inclusive workplace with HR consultant support.
- Contribute to LUX’s success and culture, upholding our values and supporting an inclusive environment.
LUX is an arts organisation that supports and promotes visual artists working with the moving image.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Company Description
Catch22 exists to help build a society where everyone has a good place to live, good people around them, and a fulfilling purpose - we call these our '3Ps'.
We achieve this in two ways. First we improve lives on the frontline through delivery of public services. Secondly, we use our knowledge to change 'the system', to fix the complex web that can trap and disempower those it was set up to help. With the heart of a charity, and the mindset of a business, we are uniquely placed to deliver on this challenging agenda.
"Our Young People and Families (YPF) hub provides early intervention, targeted and specialist support services to those in crisis, leaving care, missing from home or with substance misuse or mental health problems. Our services support people no matter what their situation – and have demonstrated a high success rate."
County Lines Support and Rescue Service
County Lines Support Service: A specialist support service for under 25’s, and their families, who are criminally exploited through county lines in West Yorkshire, London, West Midlands, Merseyside, and Greater Manchester.
Rescue Service: A rescue service with out of hours capacity to facilitate the safe return home, at a critical teachable moment, of under 25’s from West Yorkshire, London, West Midlands, Merseyside, and Greater Manchester, where they are identified outside of their home police force area, in connection with county lines.
Job Description
The role of Case Worker - County Lines is an excellent opportunity to provide one-to-one tailored support to young people, working collaboratively as part of a multi-agency team, to ensure the safety of young people, and maximise their outcomes. Tailoring support to each young person's individual needs and circumstances, our case workers work as part of the Home Office-funded County Lines Support and Rescue Service.
About You
Great verbal and written communication skills, with the ability to maintain relationships with key partner agencies, working effectively as part of a team.
Honest and reliable, with a creative and flexible approach to all aspects of work.
Strong organisational skills, with the ability to manage conflicting demands through a problem solving and a ‘can do’ attitude.
Experience of working with, and delivering training to, young people and professionals, in both group and one to one settings.
Strong attention to detail, and knowledge of risk assessments, engagement strategies, intervention strategies, particularly in relation to young people with complex needs.
Experience of using recording and data collation systems.
Main Duties and Accountabilities
Providing appropriate end to end support, and interventions, to a pre-defined caseload of young people, and their families, who are involved in County Lines activity – young people are referred by means of effective assessment, care planning, and risk management.
Proactively and continually assessing and managing caseload risks, escalating where necessary through internal and external safeguarding procedures, and adapting case management frequency and methodology to reflect individual needs and circumstances.
Ensuring that the diverse needs and aspirations of all groups of service users are considered in service planning and delivery, to enable all service users to fulfil their potential.
Liaising effectively with local partner organisations, and other relevant agencies, to ensure effective referrals, care, risk management, and ease of transition and referral, for young people.
Promoting the continued joint work of the service, and other partners, acting as a sub-regional or district single point of contact, where required.
Qualifications
Experience of working with young people (18-25) and their families, identified as vulnerable or having complex needs, preferably in a community setting.
Experience of inter-agency working, preferably with Children's and Family Services/Youth Justice Services/Youth Services.
Knowledge of issues around risk and vulnerability amongst young people.
Good ICT skills, with experience of using data recording and data collation systems.
Additional information
Job description link here
Salary: £26,000-28,000
See the benefits of working for Catch22 here.
Unless otherwise stated, interviews will be arranged as suitable candidates are identified, so early application is strongly advised.
At Catch22 we value equality, diversity and inclusion. We are wholeheartedly committed to the principle of equality of opportunity, both as an employer and as a provider of services. Diversity and Inclusion is part of what we do every day, working to deliver our vision to build a strong society where everyone has good people around them, a purpose, and a good place to live.
Catch22 is committed to rigorous safeguarding and safer recruitment practices; ensuring that every individual within the organisation has been safely and appropriately checked.
If you are applying for this role and are care experienced/care leaver, Catch22 offers a mentor to assist with the application process. Please follow application link if you would like to find out more about this support. This information will not be passed to the team recruiting for this position. For more information about the Propel Programme and a guide for candidates who wish to join the programme, please see here. You can also watch an animation on the programme here.
Missing Links?
A number of our job aggregators do not allow for us to use hyperlinks in our advertisements. To view information contained within these links, please click apply, where you will be taken to the advert in our ATS. This will allow you to view and access the links contained within our adverts.
The client requests no contact from agencies or media sales.
The role of Head of Legal reports to the Director of Legal & Governance and you will assist them in ensuring the legal function of the organisation runs efficiently, smoothly and that we proactively identify and address legal risk and development needs.
You will be responsible for overseeing and managing the day to day legal affairs of the organisation.
Key Responsibilities include:
- Identify legal risk and propose mitigations and solutions.
- Proactively identifying issues and resolving problems efficiently.
- Providing guidance and advice to colleagues
- Developing and managing the suite of legal templates in use across the organisation, proactively identifying areas for improvement and / or development and working collaboratively to develop new templates as needed
- Ensuring internal legal requirements are well designed and understood and are aligned to delivery of strategy
- Ensure that internal legal processes run smoothly
- Make sound, timely decisions that support sustainable, long-term strategic outcomes.
This is a part time, fixed term role and can be based at any of our hubs located in Birmingham, Leeds or London.
For more information, please download the Job Recruitment Pack.
Due to receiving high volumes of interest in our opportunities, this vacancy may close earlier than the advertised deadline. To ensure your application is considered, please submit it as soon as possible.
We are the national What Works Centre for youth employment, with a specific focus on marginalised young people.




The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About the role
The Partnerships team is looking for a new member to join our team. You will be working with a variety of major trusts, foundations and statutory sources. This is an exciting opportunity that will enable you to develop your fundraising experience and skills whilst helping us to develop and deliver new initiatives.
Hybrid working with ability to travel to Twickenham Office and our Homes in High Wycombe, Solihull, Surbiton and Worthing.
You will be joining a values-led organisation working within our dedicated fundraising & marketing department. We are passionate about making a difference to the lives of the people we care for and ensuring they receive the care they need to live life to the full. We value our team and provide excellent training and benefits.
Purpose of the role
1. To generate funds from major trusts, foundations and statutory sources
2. Leading support for this area of fundraising for our Worthing Home
3. Contribute to overall mission to support veterans and their partners living with disabilities or dementia.
Income generation
• Research, identify, and secure income from major and local trusts, foundations and statutory sources that align with our organisational priorities.
• Write compelling and persuasive funding applications, ensuring all required information is accurate and wellpresented.
• Maximise income through both unrestricted and restricted funding opportunities.
• Work closely with the Partnerships Manager to implement the trusts and statutory fundraising strategy effectively.
Donor stewardship and communication
• Provide excellent stewardship to all funders, ensuring reporting and communication requirements are met timely and professionally.
• Maintain and nurture strong relationships with funding organisations and bodies to secure long-term support.
• Collaborate with colleagues to create impact reports and regular updates that bring our work to life
Finance and administration
• Track and report on income progress against targets, ensuring accurate records are maintained in the CRM system (Donorfy).
• Ensure all fundraising activities comply with relevant legislation and guidelines, including GDPR and safeguarding regulations.
• Support the Partnerships Manager with administrative tasks linked to applications, reporting, and compliance.
Other
• Stay informed of changes in statutory and trust fundraising landscapes, sharing insights with the team.
• Contribute to broader fundraising projects as required.
Person specification
Experience of:
• Securing income (five-figure gifts min) from Trusts, foundations and statutory sources.
• Writing successful funding applications with proven income generation.
• Building and maintaining relationships with funders to support long-term income streams.
• Using fundraising CRMs, ideally Donorfy, to track income and manage relationships.
Skills:
• Excellent written and verbal communication skills, with a proven ability to craft compelling applications and impact reports.
• Strong organisational skills, able to manage multiple projects and meet deadlines effectively.
• Self-motivated and proactive, with the ability to work both independently and as part of a team.
• Proficiency in IT, including Teams, Word, Excel, PowerPoint, and online research tools.
Personal characteristics:
• Passionate about supporting veterans and their partners living with disabilities or dementia.
• Enthusiastic, self-starting, and capable of working well independently.
• Collaborative team player who values respect and integrity.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Location: Elstree & outreach venues
About Citizens Advice
Citizens Advice provides free, confidential, and impartial advice to help people resolve their problems. We campaign to improve policies and practices that affect people's lives. Our outreach services aim to reach individuals and communities who may face barriers to accessing advice.
Role Purpose
As an Outreach Worker, you will play a vital role in extending the reach of Citizens Advice services to underserved communities. You will work collaboratively with local partners, attend community events, and deliver advice sessions, including applications for disability benefits, in accessible locations to ensure people receive the support they need.
Key Responsibilities
- Community Engagement: Build relationships with local organisations, community groups, and stakeholders to identify outreach opportunities.
- Advice Delivery: Provide high-quality, accurate, and timely advice on issues such as benefits, debt, housing, employment, and immigration.
- Accessibility: Organise and deliver advice sessions in community venues, including libraries, food banks, and health centres.
- Promotion: Raise awareness of Citizens Advice services through leaflets, social media, and community events.
- Data & Reporting: Maintain accurate records of client interactions and contribute to service monitoring and evaluation.
- Safeguarding: Identify and respond appropriately to safeguarding concerns in line with organisational policies.
Person Specification
Essential:
- Experience in advice work or community outreach.
- Strong communication and interpersonal skills.
- Ability to work independently and manage a varied workload.
- Commitment to equality, diversity, and inclusion.
- IT literacy and ability to use case management systems.
Desirable:
- Knowledge of welfare benefits, housing, or debt advice.
- Experience working with marginalised or vulnerable groups.
What We Offer
- Comprehensive training and ongoing support.
- Flexible working arrangements.
- Opportunities for career development.
- A supportive and inclusive work environment.
- Free Parking