Information support volunteer volunteer roles in epping forest, tyne and wear
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Read Easy provides free, confidential, one to-one reading coaching for adults who struggle with reading, through a network of volunteer groups. Read Easy groups are changing the lives of individual adults across the country by providing them with the support they need to learn to read, and in turn opening doors for them to all sorts of new opportunities in life. You can read about the difference Read Easy makes on our website.
As the Team Leader you are responsible for the proper and effective direction of your local group. This role will appeal to someone with enthusiasm and energy who will enjoy managing a team of diverse volunteers. Ideally, the Team Leader will remain in this role for at least two years.
How we will support you
You will be provided with the Management Team Handbook, training/induction, policies, and guidance specifically needed for this role, including access to support from a Read Easy UK Regional Adviser, via your Team Leader. You will also be invited to Read Easy UK’s regional forums and annual conference which gives volunteers an opportunity for networking with those from other groups.
What you will be doing
● Leading the Management Team in setting goals and planning activities so that it functions effectively in delivering reading coaching to as many local people as possible.
● Encouraging and supporting Team members to fulfil and enjoy their roles, and managing succession planning for the group.
● Leading meetings and setting agendas.
● Ensuring that tasks are delegated and effectively completed so that all on the Management Team are able to contribute to the success of Read Easy locally.
● Ensuring that the requirements of your Constitution and Affiliation Agreement are met, and that the guidance in the handbooks provided by Read Easy UK is followed.
● Acting as an ambassador for your Read Easy group and building positive and beneficial relationships with key stakeholders.
● Building strong relationships with your Read Easy UK Regional Adviser.
● Maintaining and promoting the reputation of your group and of Read Easy UK as a whole and ensuring that members of the group uphold Read Easy UK’s values
The skills you need
● Strong leadership and team management skills and experience, with ability to motivate and inspire trust and confidence in others.
● An ability to think and act strategically, set goals, plan work and delegate.
● A willingness and ability to challenge others, deal with underperformance and manage conflict when necessary.
● Reasonable confidence in using IT.
● The ability to use initiative and work independently.
● A willingness to abide by Read Easy policies and procedures.
● An open attitude that encourages two-way communication and willingness to ask for and offer support to the Team.
● A non-judgemental attitude and respect for others, with a commitment to equality and diversity, so that you can make everyone feel valued and included.
● Energy and enthusiasm with an average of four to five hours a week to commit to the role.
What is in it for you?
● Use your knowledge and skills to lead a team to support Reader achievement
● Meet and work collaboratively with new people
● Be active and engaged, adding value to your local community.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Lucas Helps Dogs
Lucas Helps Dogs is a volunteer run charity working in Sri Lanka to reduce the suffering of street and community dogs and cats. We run spay and neuter clinics, provide rabies vaccinations, emergency treatment, and daily meals to street dogs and cats. We also deliver educational programmes in schools to teach kindness to animals and responsible pet care.
We’re currently looking for a Volunteer Grant Writer to help us secure vital funding so we can continue and expand our work for animals in need.
About the Role
As our Grant Writer, you’ll help identify suitable grant opportunities and prepare well-researched funding applications to support our animal welfare projects. You’ll work closely with our founder to understand the charity’s goals, gather information, and develop strong proposals that demonstrate our impact and vision.
This role is perfect for someone who enjoys writing and research, wants to gain experience in fundraising, or is passionate about improving the lives of animals.
Key Responsibilities
-
Research potential grants, trusts, and foundations that align with our mission
-
Write clear, compelling funding proposals and supporting documents
-
Maintain a calendar of grant deadlines and track submissions
-
Help develop a case for support and collect information for applications
-
Review feedback from funders to improve future submissions
-
Collaborate remotely with our small, friendly team
What We’re Looking For
-
Strong writing, research, and communication skills
-
Attention to detail and good organisational skills
-
Ability to work independently and meet deadlines
-
Interest in animal welfare and compassion for dogs
-
Experience in grant writing or charity fundraising
What We Offer
-
The chance to make a direct impact for animals in need
-
Experience in grant writing and charity fundraising
-
A flexible, supportive, and friendly volunteer team
-
A reference after 3 months of volunteering
-
The opportunity to use your skills for meaningful change
Time Commitment: 2–5 hours per week, flexible schedule
Location: Remote – you can volunteer from anywhere
Commitment: Ideally 3 months or more
How to Apply
If you’d like to use your writing skills to make a real difference for dogs and cats in Sri Lanka, we’d love to hear from you!
Please send a short email outlining your interest and any relevant experience
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Support our mission to bring light and joy to seriously ill children.
Volunteer: Trusts & Foundations Research & Applications
We are looking for a motivated volunteer to support our Trusts & Foundations team with research and grant writing. This is a fantastic opportunity to gain experience in the charitable sector, contribute to meaningful projects, and develop fundraising skills.
Key responsibilities:
-
Research potential funders and funding opportunities
-
Assist with writing and preparing grant applications
-
Support reporting and administration for submitted applications
Time commitment:
-
Ideally one day per week (flexible to suit your schedule)
Who we’re looking for:
-
Strong research and writing skills, good attention to detail
-
Organised, proactive, and able to work independently
-
Discretion and professionalism when handling sensitive information
-
Ideally some understanding or interest in T&F, fundraising, or the charity sector
-
Previous research experience (academic or professional) is helpful but not essential
What You’ll Gain:
-
Experience working in a high-impact fundraising team
-
Training and support from a passionate, collaborative team
-
A chance to make a tangible difference in the lives of seriously ill children and their families
-
A reference upon successful completion of your volunteering
Join us and help make a real difference!
We brighten the lives of seriously ill children across the UK by granting wishes and providing ongoing support in hospitals and within the community
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are Alex, The Leukodystrophy Charity (Alex TLC).
Alex TLC is a trusted and experienced organisation offering support and information for all those affected by a genetic leukodystrophy. Formerly ALD Life, an internationally recognised centre of excellence for people affected by adrenoleukodystrophy and adrenomyeloneuropathy, the charity was established in 2004.
Due to popular demand, we extended our services to support all leukodystrophies in 2019 and became Alex, The Leukodystrophy Charity.
Like many other small charities, we have grown organically from an informal support group to the recognised voice for adrenoleukodystrophy patients and their families. Our charitable work is supported by our chain of five charity shops across south east London.
With scant resources we are always in need of trustworthy and reliable volunteers to assist retail staff.
Could you spare a few hours a week?
This is a wonderful opportunity to learn new skills and meet new people.
We need help to give hope and support to people affected by leukodystrophy – could you be that help?
ABOUT THE ROLE
We are looking for volunteers who can:
- sort and clean stock
- serve customers
- create eye catching displays
- identify potentially valuable stock
ABOUT YOU
Candidates should be able to demonstrate the following:
- an interest in Alex TLC and the work that we do
- honesty and trustworthiness
- reliability
- enthusiasm
The role is located in any of our five shops in Forest Hill, Greenwich, Peckham, Penge or Walworth Road.
Alex TLC is committed to promoting diversity.
We are only able to accept applications from UK residents.
Our Mission is to support anyone affected by leukodystrophy, support research, raise awareness and improve best practice within healthcare systems.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Volunteers offer people a place to keep warm, charge phones and enjoy a hot drink or meal. Could you be a friendly face in the community this winter? Training and support is provided. The Break Room is a welcoming, free space at T&T2 in Surrey Quays Shopping Centre.
Volunteering with Time & Talents provides fantastic opportunities to connect with your community, build your skills, and even make new friends! We provide induction, training and continuous support, alongside opportunities to meet other volunteers.
In the first instance, please get in touch here and we will send you our online application form!
The client requests no contact from agencies or media sales.
A cancer diagnosis brings extra expense from day one. Every child or young person with a cancer diagnosis has a short-term disability and needs to apply for Disability Living Allowance (DLA) or Personal Independence Payments (PIP). The forms are long and complex and sometimes families need advice or support to ensure they include enough information to receive the correct level of financial support.
Your empathy, understanding and ability to identify the key information to enable families and young people to claim financial assistance will have a tremendous impact easing stress and allowing them to concentrate on supporting themselves physically and emotionally.
You will be an important part of the team and provide practical support to young people and families completing DLA and PIP forms which can seem lengthy and daunting to young people, and families. Each family’s needs are different, however support via benefits such as DLA and PIP are usually one of the first recommendations made to families seeking financial advice.
What you’ll be doing:
- Providing face to face to support to families of children and young people with a diagnosis of cancer
- Actively listening to families and asking relevant questions to enable them to identify specific support needs
- Supporting families to complete complex forms to enable them to claim DLA or PIP
- As a key part of the team recognise when to ask for other team members for advice or support
This will include:
- Looking at the DLA/PIP form with the family or young person
- Explaining the information Department of Work and Pensions (DWP) needs
- Coaching the family to include as much detail in their answers as necessary
The practical support required for this role will vary from taking the time to read through an application with a young person or family, who require a second opinion. Others may require questions to be re-phrased to simplify them and make them more applicable to their lived experience.
You will be providing guidance on how to answer the questions on the forms and useful information to include. It may occasionally include filling in the form with the family/young person when they are not able to complete it themselves
Booking slots will be flexible to meet the individual need (30 minutes up to 2 hours)
There is scope and opportunity in this role for development into supporting families or young people with appeals.
What we’ll give you:
- The satisfaction of using your skills and talents to make a tangible difference in the lives of young cancer patients
- A solid introduction and first-hand experience of working in the charity sector with the opportunity to meet other Teams across the organisation and gain a clear insight into the day-to-day work of Young Lives vs Cancer
- Full induction and training with support from a dedicated volunteer manager
- The support of a friendly and knowledgeable team
- Experience of working with a social care team and opportunity to develop communication and planning skills and advocating for families
- Experience of working with and directly supporting children and young people with cancer and their families
- And of course, we’ll cover any out-of-pocket expenses in line with our Volunteering Policy!
You should be able to volunteer for 2 hours per week during Monday to Friday between 10am and 3pm at our Home from Home in London WC1. We are flexible as to days or times to fit in with your other commitments.
We may close applications for this role early depending on applications
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Our Friends Ageing Better (FAB) project is looking for volunteer hosts for our FAB cafés around Bristol. In this volunteer role, you’ll be part of creating vibrant, welcoming community spaces that build relationships and connect people with activities in their local community.
At Age UK Bristol, we want to change the way we age. We aim to keep people aged 55+ well and active, encouraging Bristol to be an Age Friendly city. We do this in 3 ways - through providing practical help and supporting people’s emotional and physical wellbeing in a range of ways depending on their needs. In addition, we want to prevent people from needing our help wherever possible. We do this in our strategic work, where we aim to create the conditions for older adults to remain healthy and independent.
We are looking for FAB Cafe Host Volunteers for the following cafes
- Avonmouth - Mondays, 2:30-4:30
- Fishponds - Tuesday mornings
- Westbury-on-Trym - Wednesdays, 10:00-12:00
- Withywood - Tuesdays 11:00-1:00
The role involves
- Welcoming older people who are new to the FAB café
- Facilitating conversation and activities in the group
- Promoting your local FAB café and the FAB membership card scheme
- Keeping sign-up sheets for attendees at cafes
- Providing information about events and activities happening in the local area with the support of the FAB team
The qualities and skills required for this role are
- Welcoming and friendly disposition, with the ability to include people.
- Reliability.
- Ability to communicate well with a diverse range of people.
- Ability to respond to people’s varied access needs (such as hearing loss) to make sure each individual can participate well.
- Ability to work cooperatively in a busy community setting.
- An understanding of the needs of older people.
The client requests no contact from agencies or media sales.
Could you be our new Chair?
Our fantastic Chair’s tenure will be coming to an end in 2026, so we are looking to appoint her successor to help Student Minds improve university communities so that every student gets the mental health support they need to reach their goals.
At Student Minds, we’re working to improve university communities so that no student is held back by their mental health. So it should come as no surprise that we are keen to reflect the communities we serve, maintain a diverse board and ensure student voices are represented. This is key to our mission and our continued impact.
We are open-minded about the professional background of this individual and are mostly looking for someone with experience of leading effective, inclusive teams, of chairing complex organisations or meetings, and in building influential cross-sector partnerships.
Key responsibilities
Student Minds Chair is expected to commit to the following:
-
Preparation and attendance at four board meetings a year. Board meetings are held online and take place on weekdays from 5 - 7.30 pm.
-
Preparation and attendance at two in-person board away days each year, usually from 12.30 - 5 pm. These usually take place in Leeds and include a lunchtime or evening social.
-
Monthly supervision calls with the Chief Executive
-
Annual in-person appraisal of the Chief Executive
-
Support with board appraisals and recruitment
-
Ad-hoc meetings and conversations with the senior leadership team as required. This usually constitutes approximately a further five working days a year.
-
Attendance at relevant task-group meetings and/or committees.
So, if you want to help shape the future of student mental health, download our recruitment pack to find out more!
How to apply?
-
For more information about the role responsibilities please download our recruitment pack that is linked
-
Download and complete our application form which is available via the link
-
Complete the Equality Monitoring Form.
Application process
-
Application closing deadline: Monday the 5th January at 11.59 pm - make sure you send your completed application form by this date
-
Interviews: 27th January, with our Chair, Trustee and CEO
-
Appointment: subject to approval by the Student Minds Board
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you passionate about the world of gaming? STAMMA’s Minecraft club is a project which aims to bring young people aged 7-14 who stammer together through the exciting world of Minecraft! Our club plays in a private virtual realm where we can build exciting creations and collaborate on imaginative group projects. And you can be part of it too!
We know that the world can feel like a lonely place for young people who stammer. We want to help people connect and show them how great being part of the stammering community can be.
We’re looking for people to join us to be Minecraft session leaders. We’ll support you to lead short 1-hour ‘play together’ sessions in our virtual world 2x a month on a Tuesday or Thursday evening 6-7pm.
Please note that this volunteer role is only open to people who are resident in the UK.
Basic information
Hours: 3 hours a month plus one quarterly catch-up session on Zoom (amounts to 2 sessions a month of 1.5 hours)
Day and time: A regular slot on either Monday/Thursdays 5.45-7.15pm (session runs 6-7pm)
Commitment: We hope that you will enjoy this role and commit at least 12 months to the position
Location: Home-based
Supported by: Catherine Woolley (Children and Families Lead)
What does the role involve?
As a Minecraft Session leader, we’re hoping you’ll feel comfortable to:
- Run a ‘play together’ session for young people who stammer either on your own or with another session leader. Sessions are usually run by two volunteers working in partnership.
- Help to keep our Minecraft realm a friendly space for everyone.
- Support new players, such as showing them around the world, introducing them to other players and answering any questions they have.
- Helping families to set up Minecraft on their device and access the session for the first time.
What support would you get?
We'll help you through a training programme, which will include online training modules and some shadowing. This training is likely to take around 5-6 hours in total and can be completed in bite-sized amounts to suit your schedule. We will also provide ongoing support through our quarterly catch up sessions for Minecraft session volunteers to share experiences and explore any concerns or challenges.
What would you need?
- A quiet place where you can work in privacy and not be overheard during calls
- A console/computer with Minecraft installed
- A second device where you can take part in a Zoom call
- Stable internet connection which supports gaming
Who might enjoy this volunteer role?
You’re likely to enjoy volunteering with our Minecraft groups if you:
- Are experienced at playing Minecraft.
- Enjoy listening and talking to young people.
- Have a genuine curiosity about people and their experiences.
- Are passionate about making the world a better place for people who stammer.
It’s not essential to stammer if you are interested in volunteering with us, but you may particularly enjoy this role if you do. Your personal experience of stammering can be very useful!
Other Information
As a volunteer you can, of course, step back from the role at any time. However, both you and the Minecraft club are likely to get most out of the opportunity if you’re able to volunteer with us for at least 12 months. By gradually learning and developing your confidence in the role, you can have the biggest impact.
This is a volunteer role and is unpaid. As this is a role where you will be working with children and young people, we will need you to complete a DBS check with us before you can lead any sessions on your own.
Contact & apply
To express an interest in volunteering on the STAMMA's Minecraft Club, or if you have any questions, please complete the volunteer form on our website.
We exist to create a world that makes space for stammering. Where a stammer is embraced as just a difference.


Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Would you like to become an Ambassador for knus? We've introduced our new arm-chairing volunteer position.
If you're interested arm-chair volunteering (our most flexible, low commitment role) and applying to volunteer at knus, simply read through the information on this page and apply.
- Are you over 18 and living in the UK? You must be over the 18 years of age and live permanently in the UK.
- Do you have a mobile phone or laptop? You can do this role whether you are, whether it be on a sofa or on a plane.
- How much time can you give? As much as you want to do. We are flexible and like to work around you.
- Do you like to learn? We provide training for all volunteers that join us. You'll have access to our courses to help you advance your knowledge and certificates to add to your CV.
How does it work?
In 2025 we launched our arm chair volunteering initiative to help us spread the word about our service and to give people the opportunity to take part in surveys and projects to help us deliver the best mental health support to the UK public.
We'd like to embrace what you love doing, whether that be sharing on socials, proof reading, surveys, sharing experiences or getting involved in our fabulous projects.
Important information:
In order to volunteer for knus as an ambassador, you will need to complete a brief application form and a ID check. A DBS is not required for this role, however, if you wish to progress to another role you may need a disclosure. We do this to ensure of service remains a safe place to volunteer for all. Please do not worry about this, we will help you as much as we can.
Training is provided by us and our training partners. You will be required to attend this training using online conferencing software such as zoom or teams.
To always be ‘by your side’ when you need mental health peer support.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Join our amazing volunteer team to raise awareness of the issues affecting blind and partially sighted people in relation to sport. You will give talks in person or virtually, sharing your own story to improve understanding of sight loss to sports clubs, sporting venues and facilities and community groups. You’ll be making a real difference to people living with sight loss by helping to improve accessibility and inclusivity, creating a sporting world without barriers.
What you’ll be doing
1. Talks to sports and physical activity providers to support and encourage them to consider the needs of blind and partially sighted people by sharing your story to audiences, for example, local leisure centres, sporting venues and sports clubs.
2. Delivering talks to raise awareness of existing sporting and physical activity opportunities for blind and partially sighted people.
3. Representing RNIB as an Ambassador for the Community Connection service.
What you’ll gain from the role
1. A chance to give something back in an area you are passionate about.
2. A chance to make a difference with a sense of achievement.
3. A chance to build a strong community of sports people with sight loss.
4. A chance to be part of a team of like-minded people, increasing your confidence and skills to talk to groups of people with impact, with an opportunity to develop your role into delivering independently over time.
5. Opportunity to explore different roles within our organisation including our internal recruitment vacancies
In return for donating your time we will support you with:
1. A rewarding role
2. A great Induction and Training, in particular training in public speaking and story telling will be given.
3. A supportive Manager
4. Regular catch-ups
5. Expenses
6. An opportunity to connect with other volunteers
How often will I be needed?
- 4 Hours per Month
Key requirements
- This role requires 1 reference.
Location
Region
- Northern Ireland
Who this opportunity will suit
- This role is reserved for blind and partially sighted applicants
Minimum age
- You must be at least 18 years old to apply
What skills and experience are needed?
- You’ll ideally have 1. Lived experience in playing, spectating, or delivering sport or physical activity sessions as a blind or partially sighted person. 2. Lived experience of issues affecting blind and partially sighted people in relation to sports and physical activity. 3. Be comfortable speaking to different audiences to share your sporting story, or a willingness to try with our support. 4. Have effective communication skills. 5. An outgoing friendly approach to meeting new people
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Care4Calais
Care4Calais is a volunteer-led charity delivering essential aid and support to people seeking asylum living in the UK and Northern France. We provide direct aid and advocate for a fair asylum system, including safe routes to claim asylum.
The UK Direct Aid team delivers essential support through practical services; such as running distributions, delivering English classes and casework-style support through drop-ins. The UK Direct Aid team also provides services to promote wellbeing such as trips and sports activities.
UK Area Lead Volunteer
We are looking for a compassionate, organised, and motivated Volunteer Area Leads to oversee a team of volunteers and the delivery of essential services and activities in their area. You must be committed to anti-racism and social justice, particularly for people seeking safety.
We are looking for Leads in the following areas:
- North London (including Brent, Barnet, Camden and Harrow)
- West London (Ealing/Acton)
- Reading
- Oxford
- Surrey (Redhill/ Reigate)
- Bedfordshire
- Southampton
- Birmingham
- Nottingham
- South Yorkshire
- West Yorkshire
Responsibilities include:
-
Organising activities (distributions, drop-ins, conversation clubs)
-
Monitoring WhatsApp groups
-
Attending and leading meetings
-
Sharing updates and resources with volunteers
-
Partnering with local organisations and councils
-
Attending training
-
Ensuring best practice and reflecting Care4Calais objectives
-
Monitoring group funds and purchases
-
Recording services and support provided
-
Ensuring your group reflects Care4Calais’ values and messaging
What you will get
-
Comprehensive training to equip you in your role; including safeguarding training, Induction Training, Activities and Distribution Training and Boundaries and Resilience Training.
-
Support from a wonderful team
-
Opportunity to develop skills including casework, team management/leadership, admin, organisational, delegating, networking, funding bids, sourcing donations, and building partnerships in the sector
-
Greater understanding of the UK asylum system
There are a range of activities that you can organise, including the following:
-
English classes/ conversation clubs
-
Drop-ins - help with requests and signpost to support.
-
Distributions - provide essential items like clothing, shoes, and toiletries.
-
Sports - activities like yoga, football etc., are a great way to improve wellbeing, and for people to connect with others.
-
Trips - organise trips to places such as the park, cinema to help boost mood and give people time away from the hotel.
-
Wellbeing activities - sessions like crafts and cooking are popular.
-
Workshops - help with housing once someone receives Leave to Remain; familiarise people with life in the UK.
-
Events - mark specific days or holidays to get people together and celebrate.
-
Media/ Press/ Engagements - as a volunteer you may be asked to share a story for our social media or help someone with lived experience to share.
-
Remote working - support with tasks such as contacting Migrant Help, helping individuals register with GPS, researching local support, or general admin.
Care4Calais strongly encourages people with experience of the asylum system to apply, and recognises the specific value that lived experience brings to an organisation.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Orchards is looking for a reliable and organised volunteer to support our vision to see more women free from sexual exploitation. This role offers hands-on experience in the VAWG sector and the chance to contribute to the smooth running of our supported accommodation services.
At Orchards our vision is to see women free from sexual exploitation.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Al Naasih is Hidayah’s 1-to-1 mentoring programme that supports queer Muslims as they navigate the intersections of their faith and identity. Mentors are trained and matched with mentees seeking guidance and support around personal, spiritual, and emotional challenges. The programme has grown steadily since its launch in 2020, and is now seeking a dedicated Programme Coordinator to help manage and grow its impact.
The Programme Coordinator will provide vital administrative, organisational and operational support to the Programme Lead to ensure the smooth running of the Al Naasih mentoring programme. This includes supporting mentor/mentee onboarding, tracking engagement, maintaining documentation and assisting with communication and evaluation processes.
Please this role is UK based and online/virtual.
What are the key responsibilities of this role?
This role will have the following duties, but are not limited to:
Programme Administration
· Support the onboarding of new mentors and mentees (e.g. scheduling interviews, collecting forms)
· Maintain and update mentor/mentee records (e.g. spreadsheets, contact lists, status updates)
· Assist with pairing logistics and follow-ups
· Monitor and record engagement (e.g. check-ins, frequency of meetings)
Communication & Coordination
· Act as a point of contact for mentors/mentees with routine queries
· Assist in scheduling training sessions, 1:1s, and check-ins
· Draft and send internal communications (e.g. newsletters, updates, reminders)
Monitoring & Evaluation
· Help collect and compile feedback from participants (surveys, check-ins)
· Support the Lead in reviewing and reporting outcomes and progress
· Contribute to improving the programme based on participant feedback
Programme Development Support
· Assist in developing materials or resources for training or outreach
· Contribute to social media or comms if applicable
· Attend and support Hidayah events relevant to the programme (where possible)
What do we expect from the Al Naasih Programme Coordinator?
Please note that you must agree with and fit the criteria below to be eligible to volunteer
in this role:
Essential:
· Must be a queer Muslim
· Strong organisational skills and attention to detail
· Good communication skills (written and verbal)
· Comfortable handling confidential information
· Commitment to the values of Hidayah and the Al Naasih programme
· Awareness of the lived experiences of LGBTQ+ Muslims
· Proactive and reliable; able to manage own time and tasks
Desirable:
· Experience using tools like Google Workspace, Zoom, Airtable or Excel
· Experience in volunteer coordination, admin, or project support
· Previous involvement with mentoring, peer support, or similar programmes
How much commitment is required?
This is a voluntary role with flexible hours, and can be carried out around your existing commitments. The role will take approximately 2 - 4 hours per week (flexible depending on needs and availability). You are also required to attend monthly meetings with the Programme Lead and occasionally with wider team. There is also an expectation of willingness to commit to the role for at least 6–12 months is desirable.
This role will be supported with induction and ongoing guidance from the Programme Lead. In addition, there will be opportunities for training in areas such as safeguarding, mentoring, or LGBTQ+ inclusion.
Our mission is to provide support and welfare for LGBTQI+ Muslims
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are Forward, the social enterprise that empowers people to break the cycle of crime or addiction to move forward with their lives. For more than 25 years we have been working with people to build positive and productive lives, whatever their past. We believe that anyone is capable of lasting change. Our services have supported thousands of people to make positive changes and build productive lives with a job, family, friends and a sense of community.
The Forward Enterprise Team is part of Forward’s employability service. The team supports enterprises and charities that create self employment opportunities for ex-offenders and people in recovery from addiction. Eligible applicants can benefit from a tailored mix of support to help grow their business and access investment.
As an Enterprise Mentor, you will be supporting clients of Forward’s Enterprise Support team to reach their full potential to start and build a successful business. Acting as a role model, you will use your personal experience and expertise to guide them with their personal goals and challenges. You will be matched to a mentee according to their aspirations and your personal expertise. You will meet with your mentees once to twice a month and will need to be able to commit to 4 to 6 hours a month to support your mentee . This is a just a recommendation and is flexible based on the Mentee's needs. Training is provided to all volunteers to support them with their volunteering duties and enable them to further their skills and experience with our client group.
We recommend that the Mentor commits to volunteering to 4-6 hours a month for a period of 6 months. This is just a recommendation and can be flexible according to the needs of the Mentee.
Task description:
- Build a trusting and supportive relationship with your mentee
- Be a consistent ear to listen
- Support your mentee to formulate realistic and achievable goals
- Support your mentee with the barriers they encounter and provide guidance on how to overcome these
- Support your mentee by using your professional expertise and knowledge of the sector to guide them
- Listen to the mentees’ concerns and work with them to overcome these
- Listen to your mentee’s ideas and give honest feedback on them
- Be a positive role model to your mentee
Specific duties:
- Arrange and attend monthly meetings with your mentees
- Set targets at the meetings and encourage your mentee to work towards those
- Provide practical support to help your mentee with their concerns and barriers to enable them to overcome them
- Keep a record of your meetings by completing the relevant paperwork after each meeting
- Ensure that notes of meetings are sent to your placement supervisor
- Attend monthly mentor meetings to hear group feedback, raise any concerns and learn from other mentors’ experiences
Perks and Benefits:
Induction training will be provided to the volunteer and will include the following E-Learning:
o Induction to the Forward Trust
o Safeguarding
o Data Protection & GDPR
o Health and Safety
]
Additional internal training will be discussed and offered according to the need of the volunteer in placement to support you with your personal development goals. This may include: group facilitation skills, 12 Steps awareness. External training requests will need to be agreed with placement supervisor and submitted to Head Office for approval prior to completing a course.
Skills You'll Need
Below is a list of the qualities that we are looking from volunteer:
- If in Recovery from Addiction, to be 12 months abstinent from all mood altering substances.
- To have the ability to engage effectively with the client group.
- To have a clear understanding of confidentiality.
- To have a clear understanding of how to set and maintain boundaries.
- To be able to communicate and actively listen to client’s concerns.
- To be able to treat clients in a positive and non-judgemental manner.
- To be committed to own learning and development
- To have experience of setting and managing your own business
The client requests no contact from agencies or media sales.








