Information support volunteer volunteer roles in ilford, greater london

Overview

Elevate your impact by joining the International Humanity Foundation (IHF), a distinguished 501(c)(3) International Non-profit, on a mission since 2001. We are actively seeking accomplished Graphic Design Firms and Individual At-Home Volunteers to join our dynamic Graphic Design Team. For over two decades, IHF has relentlessly pursued its mission to educate marginalized children, nurture communities, and enlighten global citizens about the realities of marginalized communities. Your creative prowess can make a significant difference in our global initiatives!

�� Our Commitment to Transparency

At IHF, we stand on the pillars of absolute transparency and unwavering dedication from hundreds of unpaid volunteers worldwide. Embrace a unique opportunity to leverage your creative skills and visual communication expertise to give voice to the voiceless.

��️ Volunteer Responsibilities

As an At-Home Graphic Designer, you'll collaborate directly with the Director of Fundraising and Marketing. Your responsibilities include:

• Elevating visual content for social media platforms and website design in collaboration with the Media Team.

• Crafting impactful materials for the Fundraising Team, from eye-catching posters to compelling infographics.

• Pioneering original campaign materials for volunteer recruitment.

�� What We Offer

• IHF provides comprehensive support and background information for your success in this position.

• Gain practical experience with an international organization, contributing to global marketing efforts.

• Join a distinguished network of IHF volunteers, augmenting your graphics CV while making a tangible difference in children's lives.

�� Eligibility Criteria

We seek individuals committed to dedicating a minimum of 2-4 hours per month, with a fervor for visual communication and inventive thinking. Ideal candidates possess:

• Proficiency with Canvas, Adobe Photoshop, InDesign, and Illustrator (preferred).

• Strong English language skills (spoken and written).

• Proficiency in Google Suite applications (beneficial).

• Empathy for the challenges faced by impoverished children and their communities.

• Dedication to upholding our Core Values.

�� How to Apply

Submit your application and be a catalyst for positive change!
Benefits to join IHF's esteemed Graphic Design Team.

�� Join IHF - Where Your Creativity Fuels Transformative Change!

Seize this opportunity to showcase your talents on a global stage, creating a world where every child's happiness shapes a brighter tomorrow. Apply now and become the visual voice for those who need it most!

About StreetVet

StreetVet is a fast-growing national charity, committed to providing free vet care to the pets of those experiencing homelessness and to keeping pets and owners together to maintain the human-animal bond. StreetVet relies on its team of over 250 vet and nurse volunteers in 23 locations around the UK to provide free veterinary treatment, funded by grants, corporate and private donors and partners. Since inception in 2016, the charity has treated nearly 3,000 pets and has won numerous awards including the Vet Trust Award for the Most Trusted Veterinary Charity, Purina Better with Pets Prize and Homeless Link Excellence Award for Excellent Support.

Our Top Priorities

We are looking for a new Trustee with a veterinary background who can bring a fresh perspective to our board. Working with the Trustee Board and Senior Leadership Team to support with clinical governance, particularly regarding compliance, statutory, legal and regulatory requirements. As a young charity we still need practical, hands-on support from time-to-time from the trustees in their area of expertise while we work to mature into an organisation where the trustees can focus on a purely governance role. Being a trustee can be a very rewarding and enjoyable experience, offering opportunities to help shape the future direction of the charity, enhance the lives of people in our local communities and gain valuable satisfaction of contributing to an effective and ambitious growing charity.

Role Description:

The Clinical Governance Trustee will oversee the charity’s clinical governance for the benefit of the animal patient and the client owner. Practical guidance will be provided to enable StreetVet to help all veterinary surgeons and veterinary nurses to understand clinical governance, whether they are in clinical practice, or not.

Role Responsibilities and Duties:

• Play a full and effective role on the Board of Trustees (attend minimum 75% Trustee Board meetings)

• Act as a conduit for clinical governance information between the Trustee Board, CEO and Clinical Director.

• Meet with Clinical Director quarterly. 

• Ensure volunteers are familiar and coherent with the Royal College Veterinary Surgeons Clinical Governance Code and VMD requirements. 

• Keep up to date with Continuing Professional Development (CPD) and new developments relevant to the area of work. 

• Reflect upon the charity’s performance, making appropriate changes to practice. 

• Critically analyse the evidence base for procedures used and making appropriate changes to practice. 

• Reflect upon communication with other members of the StreetVet team and making appropriate changes to practice. 

• Reflect upon communication with clients and making appropriate changes to practice. 

• Have clear protocols in place to ensure all staff are familiar with procedures for ensuring patient safety. 

• Communicate changes in procedure to the whole practice team. 
   

Who we’re looking for - knowledge and experience  

• A thorough understanding of the veterinary sector. 

• Knowledge of veterinary care within the charity sector would be beneficial. 

• Must be a member of the Royal College of Veterinary Surgeons (RCVS) 

• Ability to advise and recommend clinical governance activities and reviews, where necessary, to fulfil the requirements of RCVS code of conduct and VMD requirements.

• Excellent networking, influencing and communication skills

 Input and Time Commitment:  

• A time commitment of 2-4 hours a month would be expected. 

• Trustees are expected to be available for regular consultation and input on a range of issues in between meetings, usually via email.

• Attend at least one outreach a year. 

• Attend virtual quarterly board meetings, held on third Tuesday of January, April, July, October at 6pm. Meetings duration approx 1 – 2 hours. 

• Papers for the meeting are sent the week prior and Trustees are to ensure they have read and understood all the information in advance in order to participate fully. 

• Attend annual conference – usually 2 days in London. 

• Attend in-person annual strategic review, usually half a day, in London. 

• Training will be provided to give a good understanding and acceptance of the legal duties, liabilities and responsibilities of trustees.

 
Personal Attributes: 

• Good time management and personal motivation, and ability to work flexibly with a small fast-growing organisation

• Belief in the vision, mission and values of StreetVet

• Commitment to equality, diversity and inclusion 

• An ability to think logically and objectively to identify key issues and good judgement to support robust decision making 

• Ability and willingness to devote the necessary time and effort to the role 

• Good communicator, able to both empower and challenge supportively 

• An ability to think creatively 

• A willingness to speak their mind and voice opinions even if these are not shared by other trustees 

• An ability to work effectively as a member of a diverse team 

• Up-to-date IT and digital skills to facilitate collaborative and remote working 

Potential Trustees must confirm that they are not disqualified under the automatic disqualification rules details on the government website - weblink included in the role description. 

Applications close: 31st July 2025. 

We are recruiting Volunteer Team Leaders to lead and inspire! This is your chance to meet new people, gain new skills and experience and have fun whilst being part of a great cause.

Location: London, working from home 

Recruiting for various Team Leaders for- so please specify.

-West London Sister Team Leader

-Slough Sister Team Leader

-Slough Brother Team Leader

-South London Brother Team Leader

-Luton Team Leader

Expenses: This is a voluntary position, but we reimburse reasonable out-of-pocket expenses in line with our policy

Main tasks

We need individuals who can manage a group of volunteers within their region and work with Human Appeal staff members to ensure volunteers’ active involvement in events and campaigns.

 Recruit new volunteers and lead current volunteers who will be allocated to your team

 Communicate important campaign-related information to your team

 Organise 2 Fundraising events or community projects with your team within an assigned budget in the year.

 Actively attend and participate in Team Leader meetings and complete any actions allocated to you E.g Recruiting volunteers for online fundraising.

 Work with the Human Appeal staff team to deliver campaigns and 2 in-person events for the year.

 Organise and attend Monthly Meetings with your Volunteers

 Where possible, support with Team Leader recruitment by joining the interviewing panel

Knowledge/Experience/Skills

We will provide you with the tools, training and support you need but here are a few things we are looking for:

 Excellent communication, negotiation, influencing, innovation and interpersonal skills

 Willingness to learn and develop as an individual and accept constructive feedback

 Ability to build and maintain relationships with all levels of people 

 Ability to support and coordinate a diverse group of individuals

 Ability to prioritise workload and work well in a team

Learning and Development

To enable you to take part in this opportunity Human Appeal will provide:

 Leadership training to help you develop the skills and knowledge needed to fulfil the role

 A dedicated member of staff to provide ongoing support and supervision

 Payment of “out of pocket” expenses in line with Human Appeal’s expenses policy

 Webinars to provide you with the information you require for the campaign

 A volunteer handbook that outlines the policies and procedures you need to be aware of whilst volunteering

Benefits of volunteering with us

By volunteering in an international charity, you will gain valuable skills, experience and knowledge. We will also offer:

 Opportunities to take part in Human Appeal events and training programmes

 Opportunity for you and your team run your own event for a Human Appeal project of your choice

 Support from our HR Team in developing your CV and interviewing skills 

 Experience of operating within an international humanitarian charity

 Offer to provide references after 3 months of volunteering 

 Excellent support as part of a friendly team with fun away days

 Develop knowledge and skills in people management, social media, recruitment and project management 

If you're interested in a career in fundraising with a focus on trust fundraising, this role would provide the perfect foundation, giving you the opportunity to gain hands-on experience and develop key skills.

Citizens Advice Barnet is a local, independently registered charity and member of the Citizens Advice network. We help people find a way forward with their problems by providing expert advice, enabling people to uphold their rights and access the help they need and are entitled to. While our services are available to everyone in our community who needs us, we prioritise those who need us the most, such as people with disabilities, a language barrier or those experiencing poverty.

A significant amount of our funding comes from trusts and foundations. It is only through the grants we receive that we're able to provide free specialist casework that helps the most vulnerable people with the most complex problems.

Duties include:

• Identifying funders we could approach, such as by searching funder databases
• Researching funders to clarify whether or not we are eligible to apply, how much funding we could apply for and which project they’d be most likely to fund
• Recording the above information in a spreadsheet and keeping this record up-to-date
• Updating a master document which collates key information for applications
• Writing applications for small grants with support from the Head of Business Development

About You

No previous experience or knowledge of trust fundraising is required; this role would suit you if you have the following skills and attributes:

• strong research skills
• analytical thinking skills
• high attention to detail
• IT skills, especially MS Word and Excel at a basic level (sort, filter, basic formulas) or willingness and ability to learn
• ability to present complex information in a clear and easily navigable format
• clear and persuasive writing skills

Would you like to become an Ambassador for knus? We've introduced our new arm-chairing volunteer position.

If you're interested arm-chair volunteering (our most flexible, low commitment role) and applying to volunteer at knus, simply read through the information on this page and apply.

• Are you over 18 and living in the UK? You must be over the 18 years of age and live permanently in the UK.
• Do you have a mobile phone or laptop? You can do this role whether you are, whether it be on a sofa or on a plane.
• How much time can you give? As much as you want to do. We are flexible and like to work around you.
• Do you like to learn? We provide training for all volunteers that join us. You'll have access to our CPD courses to help you advance your knowledge and certificates to add to your CV.

How does it work?

In 2025 we launched our arm chair volunteering initiative to help us spread the word about our service and to give people the opportunity to take part in surveys and projects to help us deliver the best mental health support to the UK public.

We'd like to embrace what you love doing, whether that be sharing on socials, proof reading, surveys, sharing experiences or getting involved in our fabulous projects.

Important information:

In order to volunteer for knus as an ambassador, you will need to complete a brief application form and a ID check. A DBS is not required for this role, however, if you wish to progress to another role you may need a disclosure. We do this to ensure of service remains a safe place to volunteer for all. Please do not worry about this, we will help you as much as we can.

Training is provided by us and our training partners. You will be required to attend this training using online conferencing software such as zoom or teams.

Volunteer with Stepping Stones Learning and Leisure

Stepping Stones is a small, friendly charity in Southwark providing inclusive activities for adults with learning disabilities. We believe everyone should have the chance to express themselves, connect with others, and take part in activities that bring joy, confidence, and new skills.

We’re currently looking for volunteers to support our sessions in:

• Art (Friday mornings)
• Dance Fit (Thursday mornings and/or afternoons)
• Music (Tuesday mornings and/or afternoons)
• Social Club (Thursday afternoons)

These weekly groups offer creative, social, and wellbeing-focused opportunities for our learners, led by experienced tutors in a relaxed, supportive setting.

All sessions take place at St Faith’s Centre, Red Post Hill, SE24 9JQ (close to North Dulwich and Herne Hill stations)

What You’ll Do

As a volunteer, you’ll be supporting adults with learning disabilities to participate fully in the sessions, connect with others, and enjoy meaningful activities. Your role might include:

• Setting up and packing away equipment and materials
• Welcoming students and their carers or support workers
• Offering encouragement and practical support in one-to-one or small group settings
• Helping tutors to deliver fun, engaging activities

All sessions are led by experienced tutors, and you’ll be part of a warm and supportive staff and volunteer team who are committed to inclusion, creativity and care.

What You’ll Gain

Volunteering with us is a chance to:

• Build experience working with adults with learning disabilities
• Gain hands on involvement in creative, wellbeing and social activities
• Be part of a welcoming and friendly team
• Develop your confidence, communication and teamwork skills
• Make a meaningful contribution to your local community
• Learn from people with diverse experiences 

Whether you’re exploring a career in social care or looking to give back and become a stronger link in your community, we’d love to hear from you.

Who We’re Looking For

You don’t need to be an expert! We’re looking for people with the right attitude, values, and willingness to support others. Even if you don’t have experience of working with adults with learning disabilities, the following qualities are especially helpful:

• Enthusiasm and positivity. Your energy can set the tone for the group. A cheerful presence helps create a welcoming and encouraging environment.
• Patience. Some learners may take time to engage or communicate. Patience helps build trust and ensures everyone feels supported.
• Reliable and punctual. Many of our learners value consistency and routine. Being dependable helps build rapport and ensures the session runs smoothly.
• Inclusive communication skills. You should feel confident listening carefully, offering clear instructions or encouragement, and adapting your communication to meet individual needs.
• Inclusive and non-judgemental. We welcome people from all walks of life. An open-minded approach helps every learner feel accepted and valued.
• Adaptable and flexible. Things don’t always go to plan. A calm, flexible approach helps maintain a relaxed and safe environment for our sessions to run.
• Ready to get stuck in! Many sessions involve art, music or movement. You don’t need to be an expert, but a willingness to join in and get involved makes a big difference.

Prior to volunteering, we ask all volunteers to:

• Attend an induction meeting
• Provide two references
• Complete a DBS check (we will arrange this)
• Commit to volunteering one session per week for 3 x 10 week terms throughout the year. For continuity for our service users, we ask that you commit to volunteer for a minimum of a year with us.

How to Apply

To apply, please send your CV and answer the following questions (these will come up when you hit "Apply"):

• What session(s) would you like to volunteer in?
• Why you would like to volunteer with Stepping Stones?
• What are the strongest attributes and values you feel you will bring to your volunteering role?

CWV is seeking a Volunteer Bid Writer to help secure funding through grant applications and partnerships. Ideal for those with strong writing and research skills, it offers valuable experience and a chance to make a meaningful impact. 

What will you be doing?

Position Overview:

Children With Voices, a dynamic and community-driven charity committed to supporting vulnerable individuals and families, is seeking a motivated and skilled Volunteer Bid Writer. This role is instrumental in securing funding opportunities, grants, and partnerships to ensure the continuous growth and success of the charity's initiatives.

Responsibilities:

1. Research and Identify Funding Opportunities:

- Conduct thorough research to identify potential funding sources, grants, and partnership opportunities aligned with  Children With Voices' mission and projects.

2. Proposal Development:

- Collaborate with the charity's leadership team to gather information on projects and programs requiring funding.

- Develop compelling and well-articulated grant proposals, ensuring alignment with donor guidelines and requirements.

- Craft persuasive narratives that effectively communicate the impact of Children With Voices' activities.

3. Grant Application Submission:

- Prepare and submit grant applications within specified deadlines, adhering to all application guidelines and requirements.

- Maintain accurate records of submitted proposals, deadlines, and communication with funding bodies.

4. Relationship Building:

- Establish and maintain positive relationships with potential donors, grant-making organisations, and other stakeholders.

- Engage in effective communication to convey the charity's mission and project goals.

5. Collaboration and Coordination:

- Work closely with the fundraising team and project managers to gather necessary information for proposals.

- Collaborate with other team members to ensure the integration of programmatic and financial data in grant applications.

What are we looking for?

Qualifications:

- Excellent written and verbal communication skills.

- Previous experience in grant writing, proposal development, or related fields is desirable.

- Strong research skills to identify relevant funding opportunities.

- Ability to work independently and meet tight deadlines.

- Detail-oriented with strong organisational and project management skills.

- Passion for the mission and values of Children With Voices.

Benefits:

- Opportunity to contribute to a meaningful cause and make a positive impact.

- Gain valuable experience in grant writing and fundraising within a charitable organisation.

- Develop and enhance your skills in communication, research, and project coordination.

- Travel expenses are paid and you will have a healthy meal!

What difference will you make?

As a Volunteer Bid Writer, you will play a crucial role in securing funding that directly supports vulnerable individuals and families, enabling Children With Voices to expand its vital community programs and make a lasting impact.

Before you apply

To apply, please submit your resume and a brief cover letter expressing your interest and relevant experience. Children With Voices values diversity and encourages candidates of all backgrounds and ages to apply.

Across the UK, our Regional and Community Development teams work alongside our local groups to play an active role in increasing awareness of and engagement with the MS Society locally.

As our Regional Cultural Connector Volunteer, you’ll help to identify and plan our involvement and support of regional or local activities and events aimed at minority, hidden and culturally specific groups, to provide information for people living with MS as well as help us to engage with those communities to understand their priorities and needs.

We want to show that we’re here to support everyone and to do that we need to reach and connect with people within their own communities. You’ll help us do that with a welcoming and friendly attitude and ability to reach and promote us within your region.

In this role you’ll be able to develop your organisation, communication and team working skills.

About you

Confidence in speaking to new people, networking skills and the ability to influence would be fantastic. We would work to your strengths, however and some training will be available.

The MS Society is committed to promoting diversity. We can only offer roles to over 18s.

Apply

Read the role description

All applicants will be contacted within two weeks of their submission.

CFAB Experts by Experience Advisory Group Member

Volunteer role

Could you be part of our Experts by Experience Advisory Group to help make a positive contribution to our efforts to protect children and reunite them with family overseas?

Children and Families Across Borders protects children who have become separated from their families across international borders. As the UK member of the International Social Service network, our specialist team inter-country social workers, work with over 130 partners around the globe to reunite families. Our work is complex but life changing.

CFAB is creating an Experts by Experience Advisory Group and is looking for people to join and support our work. The purpose of our engagement would be to would be to embed the voices and insights of individuals with direct and personal experience of aspects of our work into the service design and decision-making processes within CFAB. We believe that the insights and input from those with experience of our work will help to ensure that our services, our strategies and our messaging are grounded in real needs and experiences rather than assumptions and ultimately lead to better outcomes for children.

We would consider individuals with direct, personal experience of international kinship care, international adoption, alternative care, international migration and asylum as experts by experience.

Requirements:

The Advisory Group will meet twice per year (either remotely or in person) and there will also be opportunities to feed in and participate in other ad hoc projects.

Experts by Experience will:

• Provide advice and recommendations on policy, program design, and delivery.
• Review and contribute to strategic documents, reports, and evaluations.
• Identify opportunities for co-production and co-design within the organization.
• Act as advocates and champions for the integration of lived experience.
• Ensure diverse experiences are represented and inform inclusive practices.

What can we offer you?

Though this is a voluntary role, your participation will be compensated. Expenses will also be covered in line with CFAB’s expenses policy.

We will ensure we offer pre and post meeting support to experts to identify and reflect on any issues that require processing.

We will provide training to support your skills development based on the opportunities you would like to be involved with. We will share with you the impact of your participation on our work.

Finance Trustee - Join Us in Transforming Children’s Lives!

At School-Home Support, we believe every child deserves the opportunity to be in school and ready to learn – no matter the obstacles they face. Our mission is simple yet ambitious: to ensure that every child is in school, every day, by 2050. We are looking for a passionate and experienced Finance Trustee to help us make this vision a reality and have a lasting impact on children and families across the country. 

We’re seeking an individual who shares our passion for improving children’s lives. If you have experience as a trustee and are ready to take the next step in your governance journey, we would love to hear from you. 

Who We're Looking For: 

We are looking to recruit a Finance Trustee who is passionate about the work of School-Home Support and brings energy, commitment and leadership combined with a willingness to advocate for the work we do and the cause we serve.

As a Finance Trustee, You Will: 

• Contribute to setting goals, targets, and overall policy for the organisation

• Share your expertise and networks to support the development and growth of the charity. 

• Help ensure compliance with our legal obligations and the organisation’s core purpose. 

• Provide oversight of the budget to guarantee School-Home Support’s financial sustainability. 

• Ensure measures are in place for safeguarding for the children and families we support and the staff team

• Act as a champion and ambassador for School-Home Support, enhancing our reputation, representing us at key events, and supporting fundraising efforts. 

What We Offer: 

• Impactful Role: By joining our Board of Trustees, you will play a key role in shaping our national impact and supporting our mission to transform the lives of children in need. 

• Training & Development: You will receive tailored training specific to your role and access to additional learning opportunities through our staff-led EDI networks. 

• Networking Opportunities: You’ll have the chance to expand your professional network and make valuable connections within the education and charity sectors.

• Support Throughout Your Journey: We will buddy you with a more experienced trustee or corporate volunteer to ensure you feel supported and confident throughout your time with us

Expectations: 

• Commitment: A commitment of three years to this voluntary role

• Meetings: Attend four half-day board meetings and one AGM each year, which are typically held in Stratford, London, or remotely. 

• Sub-Committees: Participate in one of our sub-committees to help guide specific areas of our work. 

• External Events: Attend 2-3 fundraising events each year (usually evenings) and make at least one school visit annually.

• Inclusion & Diversity: A strong commitment to inclusion, equal opportunities, and the promotion of diversity in all aspects of your work. 

If you’re ready to make a difference and contribute to creating brighter futures for children and their families, we want to hear from you! 

To learn more about this exciting opportunity, please review the Trustee Pack and submit your application today!

We're looking for a front-end developer (React Native) to join our growing remote team building a social impact app helping people experiencing homelessness and domestic violence.

Unify Giving is a digital donation platform that connects donors directly to verified individuals in need — no middlemen, full transparency. Think of it as a new way to give, where your impact is visible, personal, and meaningful.

What we're building:

• A React Native mobile app (launched March 2025) for iOS & Android

• Donor dashboards, beneficiary profiles, restricted purchases, and live impact tracking

• A system that empowers individuals through dignity and direct support

We're looking for someone who:

• Has solid experience with React Native and front-end development

• Can commit a few hours a week

• Is excited by social impact, ethical tech, and building something that matters

• Enjoys being part of a remote, collaborative, globally distributed team

This is a volunteer role, but one with purpose, autonomy, and real-world impact.

If you're passionate about coding for good and want to help us scale this work, we’d love to hear from you.

About Nova:  

Based in North Kensington since 1983 and serving its poorest wards & those of surrounding London boroughs, Nova works with individuals from marginalised and disadvantaged communities who are looking to develop their potential and achieve a better future for themselves. Nova brings about real and lasting change in people’s lives by addressing every person as an individual and seeking out ways to best support that person to reach their goals. We endeavour to help every person that comes to us who is motivated and committed to improving his or her life.   

Reaching 2,500+ people each year, we believe in improving people’s lives one person at a time, helping committed and motivated individuals to achieve their potential by:  

• Developing knowledge, education and confidence 

• Connecting diverse groups

• Providing opportunities 

Our work, operates on 2 levels:

• Grassroots Community Support – including responsive actions (e.g. Grenfell, COVID-19), education, IAG, family programme and volunteering  

• Wider Reaching Dialogue Events and Influencing – focussing on challenging stigma, prejudice and inequality – working with individuals, organisations, networks and decision makers to move through conversation to action 

Role Description: 

This role will be to act as a teaching assistant to tutors delivering ESOL/ English classes for learners 19+. 

You will: 

• Enjoy working in a team 

• Provide tutorial support 

• Position yourself as a resource for learners 

• Work one-on-one or with smaller groups of learners who need additional help 

You need to be: 

• DBS Checked 

• Confident in the use of IT 

• Some experience of supporting learners with English 

• Committed

• Competent 

• Reliable

• Honest 

• Punctual 

• Patient 

• Fair 

• Open minded 

• Learners may come from various cultural backgrounds and face different learning challenges. You will need to be at ease whether supervising an entire class or working one-on-one with students.

• Comfortable following Nova staff directions and working independently 

Further information: 

• Induction and appropriate training will be provided.

• Teaching or coaching experience would be desirable but not essential. 

Role: Director of National Impact

Job Description:
Youth Advantage UK is seeking a volunteer Director of National Impact to develop and lead its National Impact Directorate in identifying and delivering on opportunities for the organisation to grow its impact. The successful candidate will be responsible for ensuring the Directorate’s two Departments (Research and Project) produce high-quality research and related projects and events able to influence decision-making and policy on a national scale in line with the organisation’s strategic priorities. Working closely with the COO and the Policy and Ethics teams, the ideal candidate will use their prior experience to effectively guide and strengthen the organisation’s ability to enable evidence-based, national change. They should have excellent writing and speaking skills, IT literacy, and the ability to work well independently and in a team.

This role reports directly to the Chief Operating Officer.

Responsibilities:

● In line with the organisation’s strategic priorities, to lead the National Impact Directorate in designing, developing and implementing impactful research and project objectives.

● To line manage the Head of the National Impact Research Department and the Head of the National Impact Project Department, supporting them to effectively manage their own teams and to develop and implement the frameworks necessary for producing top quality research output (including academic articles) and subsequent events, campaigns and project relating to research findings and organisational strategy respectively.

● To work with HR in creating a strong National Impact Directorate composed of individuals with the appropriate skills and expertise. To ensure these volunteers are appropriately supported and trained during their period of service.

● To work alongside the Policy team to source potential commissions and influencing opportunities, shaping research and project focus and output accordingly.

● To develop short- and long-term strategies in relation to both aspects of the Directorate’s activity, ensuring that these align with the wider strategies of the organisation.

● To liaise with the Policy and Ethics teams on an ongoing basis, ensuring that their advice is incorporated into Directorate decisions and output.

● To take responsibility for relationships with key external stakeholders, at all times representing the organisation positively and professionally.

● To work on an on-going basis with the other members of the organisation’s Senior Leadership Team in determining its strategic priorities and incorporating these into the Directorate.

● To monitor, analyse and respond to external trends which impact on the organisation’s strategies and the National Impact Directorate’s activities.

● To work closely with the organisation’s Communications team in developing and implementing effective strategies to raise the organisation’s profile and impact.

● To create blogs and articles on related issues and to find and distribute information on related topics which may be of interest to the other organisation members.

● To support the Chief Executive Officer in presenting national impact strategies to Youth Advantage’s Trustees.

Requirements:

● Experience in research and planning, as well as leading key campaigns or programmes.

● High-level understanding of carrying out quality research, ideally in an area related to the organisation’s priorities.

● Excellent knowledge of a range of methods and approaches to effectively disseminating research results.

● Excellent leadership and organisational skills, with proven experience of setting priorities and motivating team members.

● Excellent writing and speaking skills.

● IT literacy, including proficiency with Microsoft Office and Google Suite.

● Ability to work well independently and in a team.

● Strong attention to detail and organisational skills.

● Ability to prioritise tasks and manage time effectively.

Benefits

● Gain valuable experience in leading a research and project team.

● Opportunity to work with a dedicated and passionate team.

● Flexible working hours.

About Crisis

Crisis is the national charity for people experiencing homelessness. We believe everyone should have somewhere safe and warm to call home and are committed to ending homelessness. Every year we work side by side with thousands of people from all sections of our communities to help them rebuild their lives and leave homelessness behind for good.

You will contribute to ending homelessness by...

Helping us better respond to the needs of the people accessing our services. You know your community better than we do - by identifying and creating connections with a network of Eritrean organisations and community groups, such as churches and support groups, we’ll be better able to support Eritrean people who are experiencing homelessness or who are at imminent risk of becoming homeless.

Timings

Flexible, but approx. 7 hours per week – this may include evenings and/or weekends depending on the availability of community groups/organisations.

Location

Skylight London, 50 Commercial St, London E1 6LT and remote/community-based .

Responsible to

Eritrean Community Connection Volunteer Supervisor.

Core tasks

• With the Volunteer Supervisor, hold focus groups with Crisis members to identify potential contacts within Eritrean community groups and increase our knowledge and cultural awareness of the Eritrean community
• Proactively source and arrange meetings with different Eritrean community groups to:

1. Help link these organisations with Crisis so that information can be shared about the realities of homelessness in London and the work of Crisis Skylight
2. Gain valuable knowledge about cultural sensitivities so that we can improve staff awareness and better support people from the Eritrean community

Who we are looking for

To be successful in this role we’re looking for someone who:

• Is fluent in English and Tigrinya and/or Amharic and can translate and interpret between them
• Is knowledgeable about the culture and practices in the countries where Tigrinya/ Amharic are spoken
• Has the confidence and motivation to source opportunities to link with Eritrean organisations and community groups and represent Crisis independently
• Has excellent communication skills and is confident networking and talking to new people
• Has good IT skills with the ability to use email and the internet proficiently
• Is organised and reliable, non-judgemental, patient and friendly
• Is passionate about ending and preventing homelessness for people from the Eritrean community
• Understands the importance of adhering to policies and processes, including confidentiality, safeguarding, data protection and professional boundaries
• Is able to commit to the role for 6 months

What you will gain

Engaging your community with a cause you are passionate about is an incredibly rewarding experience. It is a good way to affect change at a local level, improve services and inspire others to consider how they too can take action to end homelessness.

• This is a new volunteering role, which you have the unique opportunity to help develop
• Opportunities to learn about the causes and effects of homelessness and how to engage others in the conversation
• Networking experience for a national organisation including public speaking and relationship management
• The opportunity to share your existing or develop new skills in a friendly and supportive environment
• Regular meetings to discuss how your volunteering is going and what other opportunities and training may be available to you
• Being part of a wide network of staff, volunteers and supporters all working together to end homelessness
• A reference for volunteering at a national organisation

Additional information

• Following a successful interview and references, completion of essential e-learning and training is required before starting the role
• A Crisis IT account will be issued for the role and must be used for all communications and record keeping connected with the role
• Out of pocket travel expenses and meal allowance will be reimbursed in line with our expenses policy
• We encourage people from all backgrounds to apply and particularly welcome Black, Asian and Minority Ethnic, LGBTQ+, disabled and male applicants as well as those with lived experience of homelessness as these are currently under-represented groups in our volunteer pool