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Top job
Phoenix Futures
£24,728.13 per year
Phoenix Futures is looking to recruit a passionate and solution focussed Senior Young Persons Recovery Worker for our HYPE service

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Mind in Croydon
South Croydon
£23,946 per year
Seeking a strong communicator to receive/triage calls from Mind in Croydon's Information Line and to provide administration support
Ethical Legal Services Ltd
£20,020 per year
We have an exciting opportunity for someone with excellent communication skills to join a social enterprise on an NHS-funded advice project.
GLF Schools
Banstead, Surrey
£20,500 - £22,229 per year
We currently have a fantastic opportunity within our IT team for an innovative & creative individual to join us as a Service desk Technician
The Brain Tumour Charity
Fleet, Hampshire
Circa £40,000 per year (dependent on experience)
Page 1 of 49
Ealing, Greater London
£24,525 per year
Temporary, 6 months, Full-time
This recruiter is scheduling interviews as the applications come in. So apply now!
Job description

Hammersmith, Fulham, Ealing & Hounslow Mind provides mental health services in the boroughs. We are looking for an enthusiastic, passionate and hardworking individual to joining our Adult Services Team.

Role purpose

This Ealing Pathways service is designed to support adults (18 years and over) with stable mental illness to stay well and avoid acute admission. The service provides support with welfare benefits, debt, housing and well-being advice service. The Pathways service will support people within Primary Care, alongside the Primary Care Mental Health Service when appropriate, to ensure that they have the right support to live their lives independently and with service intervention at the minimum level of intensity possible. 

The role of the Information and Advice Worker will be to provide advice, guidance and customer representation to Ealing residents living with mental health problems. Advice issues may include, housing, benefits, council tax, debt, signposting etc.

The successful candidate will deliver support to enquirers and manage a caseload of individuals as agreed with the service manager. In addition to advice casework, the Advice Worker will also be expected to assist onboarding referrals to the service when needed.

The successful candidate will be required to work alongside the Team Leader and volunteers supporting on the project.  

The Advice Worker will be required to work within the Advice Quality Standard framework (AQS), adhere to Mind’s policies and procedures.

Due to the nature of the work, if successful, you will need to have an up-to-date DBS check completed prior to undertaking unsupervised client work.  

We are an equal opportunities employer; and are proud to employ a workforce that reflects the diverse communities we serve. We welcome applications from all suitably qualified persons from all backgrounds.

Post is subject to an enhanced DBS check

Additional documents
Job Description .pdf (.pdf)
Job Description .doc (.docx)
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Starting Address
Mode of transport
Posted on: 02 December 2021
Closing date: 01 January 2022
Tags: Advice, Information,Advocacy

The client requests no contact from agencies or media sales.

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