We are looking for people who will be committed to helping us to change the lives of young people, by taking up a permanent role as an Education Worker at one of our centres in Bradford and Leeds.

We’re an award-winning charity that runs local learning centres in the heart of communities where the young people we support live. Our centres provide an innovative education programme which includes practical learning support and motivational and confidence-building activities for children and young people aged 7-18. Our aim is to inspire students from the least advantaged neighbourhoods to broaden their horizons and achieve their full potential.

As the UK’s leading university access organisation, our staff are transforming the fortunes of thousands of young people each year. From Autumn 2021 we will have thirty-seven centres and extension projects across the country, with ambitious plans to scale-up our provision further over the coming years.

We believe that our Graduate Scheme is one of the most exciting in the charity sector, providing exceptional training and experience, and the opportunity to work with young people and colleagues who will challenge and inspire you. If you believe that all young people deserve the chance to achieve their potential regardless of their background and want to play a part in helping them succeed, then we would be delighted to hear from you.

We are also recruiting for Education Workers in Birmingham, Bristol, Glasgow, London, Newcastle, Nottingham, Oxford and Weston-super-Mare

How to apply

The full job description is attached, and you can apply by clicking on the 'Apply on website' button. The deadline for applications is 9am on 10 May 2021, and the selection day will take place on w/c 21 June 2021 with interviews in w/c 28 June 2021.

Alzheimer's Society is the UK's leading dementia charity. We provide information and support, improve care, fund research, and create lasting change for people affected by dementia.

Support Worker Responsibilities:

The Alzheimer’s Society Dementia Support service involves dedicated members of staff giving one to one support, information and guidance to people with dementia or their carers and wider family or friends, to help people understand dementia, cope with day to day living with dementia and prepare for the future.

We are looking for an exceptional individual to join our vibrant, passionate, and friendly support service in Wakefield and Five Towns.

As a Dementia Support Worker you will have the rewarding opportunity to provide support and guidance to people with dementia and their carers; helping to maintain their independence, improving their sense of well-being, and putting them in more control of their lives. The service is unique to each service user as it is based upon their personal circumstances and support needs.

You will offer support and guidance to your clients in a variety of ways, whether in the client's own home, at service offices or at other locations, face to face, by phone, letter or email. You will also assist service users to access other services, providing signposting and referrals, as well as facilitating peer support groups and other group activities.

Support Worker Requirements:

We are looking for an individual who possess NVQ level 3 (or equivalent) with an understanding of dementia and the needs of those living with dementia and their carers. Your ability to assess client needs along with the understanding of the need for client confidentially is essential to providing a valuable and worthwhile service. To be successful in this role you will have excellent non-judgmental communication skills as well as strong organisational and time management skills in order to manage your caseload of clients effectively.

About Alzheimer’s Society:

Alzheimer’s Society embraces diversity, inclusion and accessibility for all of our people. We are committed to building a diverse organisation that represents the communities we serve and ensuring inclusion in everything we do.

Position: Dementia Support Worker
Location: Wakefield and Five Towns
Contract type: Permanent
Hours: Full time, 28 or 35 hours per week
Salary: £20,363 - £21,603 (full time) £16,290.40 - £17,282.40 (part time) actual per annum depending on skills and experience

Closing Date: 15 April 2021
Interview Date: 29 and 30 April (via Zoom)

You may have experience of the following: Dementia Support Worker, Care Assistant, Caseworker, Special Needs Assistant, Social Worker, Social Care, Community Care, Helpline Coordinator, Volunteering Officer, Support Worker, Dementia Adviser, Mental Health, Dementia, etc.

Ref: 98157

Morgan Hunt are currently working with a housing provider who support people in need along with additional support services to help turn lives around.

They are currently looking to recruit for the role of Outreach Worker across Leeds and the Yorkshire area. As an Outreach Worker, you will be allocated a caseload of young people, and will be responsible for the delivery of support packages tailored to individual needs. This will involve, promoting independence, supporting young people to access services in the community, managing finances and ultimately enabling people to maintain their own tenancy at the age of 18.

In order to be considered for this role, experience within the following areas is essential:

• Supporting vulnerable clients' groups for example young people / asylum seekers
• An understanding of the challenges faced for vulnerable client groups i.e people living with mental health conditions, substance misuse, a history of offending behaviour, homeless
• Assessments of individual needs and the ability to tailor and deliver a support plan based on these
• Multi agency working with the relevant agencies
• Assisting with the move on of service users

Candidates must hold an Enhanced DBS for this role, be a car driver and have business insurance. This is a temporary - permanent opportunity, to start as soon as possible.

If you are interested in the role of Outreach Worker or for more information, please send a current CV or call 0161 838 3616.

Morgan Hunt is a multi-award-winning recruitment Business for interim, contract and temporary recruitment and acts as an Employment Agency in relation to temporary vacancies. Morgan Hunt is an equal opportunities employer, job suitability are assessed on merit in accordance with their skills, qualifications and abilities to perform the relevant duties required in a particular role.

Touchstone (registered charity No. 1012053) is a leading voluntary sector agency providing high quality services to improve the health and wellbeing of local people.

Peer and Volunteer Development Worker – Leeds Community Pain Service
NJC Scale Points 18-22, starting at £24,982 pro rata
22.5 hours per week
This role is fixed term for up to 18 months, with the possibly of extension.

Working Location: During lockdown the team are working both at home and at the LMWS office 179-181 Haslewood Drive, Leeds, LS9 7RE. Once normal service resumes there will be an expectation the successful candidate will attend a number of clinics across the city as agreed with the Leeds Community Pain Service.

The Hours: 22.5 hours per week. Currently these are during the day, between Monday and Friday. There may be a future need to provide support for volunteers on weekday evenings if a need is identified for peer support at these times in the future (e.g. an evening peer support group for people who work).

This is an exciting opportunity for someone who is passionate about integrating Touchstone’s values and ethos into an NHS statutory service.

Since 1st January 2019, Touchstone have been integrating peer support into the Leeds Community Pain Service (LCPS) as a subcontractor to NHS Leeds Community Healthcare. The LCPS service helps people experiencing chronic pain develop ways of living a better life with their long-term pain.

The focus for Touchstone over the last year has been to develop peer support options for patients during and at the end of their treatment with the Community Pain Service. The focus for the next year will be to support colleagues to identify patients who have direct experience of chronic pain who may want to volunteer as peer supporters, to provide the volunteers with training and supervision to deliver positive outcomes with the Community Pain Service.

Touchstone’s Peer and Volunteer Development Worker will work alongside NHS employed staff to develop further roles in the service for volunteers and obtain feedback from patients of the service in order to make further changes and integrate service user involvement into their service model.

The Team: You will be part of the Leeds Community Healthcare Community Pain Service Team, they are a multi-disciplinary team which consist of roles such as physiotherapists, nurses, occupational therapists. You will attend their meetings, and post lockdown you will also attend their clinics to integrate the culture of Touchstone into their way of working. You day to day line management will be through their Service Team Manager.

To ensure you are still integrated into the rest of Touchstone you will also be a member of the LMWS Peer Support Team and will have supervision with their Peer Support Co-ordinator once every 8-12 weeks. Their team also consists of a Peer and Volunteer Development Worker, 2 part time Peer Support Workers and currently 28 volunteers. You will work closely with their Peer and Volunteer Development Worker to share learning and resources. You will also access monthly continual professional development (CPD) learning sessions and wellbeing days in the LMWS team, and you will be able to attend any additional meetings you may find useful such as morning check in calls.

Closing date: 17 March 2021
Interviews: 8 April 2021

To apply and for more information:

Please click 'Apply' to be redirected to our website, where you can view further details about the role and download the application pack. Please note, you are not applying at this stage.

Touchstone is an equal opportunities organisation, a Trans Positive employer and applications are welcome from all sections of the community, particularly, BME and LGBT communities and/or people with disabilities who are under-represented within Touchstone. Further information can be obtained from our equal opportunities policy.

Please note that we do not hold a sponsor licence and we do not intend to offer sponsorship for this particular role. You should therefore ensure that you have/will have the right to work in the UK to be able to undertake this role, if appointed, you will be required to provide relevant right to work documents at the point of an offer being made to you.

No agencies please.

If you are passionate about the power of adult education, an expert in your field, and a born leader able to inspire and empower your team, this could be just the role for you.

Founded in 1903, the WEA (formerly the Workers’ Educational Association) is a charity dedicated to bringing high-quality education into the heart of communities across England and Scotland. Initially WEA’s focus was to bring access to the liberal arts, otherwise inaccessible to workers. Now, we deliver a hybrid of arts, crafts and essential employability training from English as a second language, digital skills, literacy and numeracy, opening doors to opportunity. 

We are here to serve those who need us, often in some of the most deprived communities in the UK. Unlike other educational institutions, our students do not need any previous knowledge or qualifications to join most of our courses, only a willingness to share with others their curiosity, ideas and experience.

In 2020 we fast-tracked the conversion of our teaching and learning online. This has proven essential through the pandemic. Though we look forward to returning to face to face delivery, which we know many of our students prefer, online delivery will continue to be a core part of our offer.

The opportunities for the WEA, even in challenging times, are endless. 

About this role

As Head of Region, you will be responsible for building on the success of our rich and popular community-based adult learning provision in your region, supporting our Director of Education: Community Learning who will be your line manager. You will also support the delivery of our employability curriculum in your region, lead by the Director of Education: Employability & Skills.

You will be an advocate for the organisation, developing relationships with funders, community leaders and partners. You will also manage the finance, governance and regional educational team to ensure student number and financial targets are met and all our learners receive an excellent learning experience.

You will need to balance long-term strategic improvements, medium-term development of new curriculum and services, while maintaining robust operations which mean our tutors deliver an excellent experience every day for our students.

Reporting to the Director of Education: Community Learning you will be welcomed into a dynamic, creative, quality and target-driven team of fellow Heads of Region and my extended leadership team. 

We are determined to maximise the impact of the WEA, whilst ensuring sustainability in a post-Brexit and pandemic economic environment. To achieve this we are building a positive, collaborative and supportive culture, focussing our teams on delivering our One WEA mission. 

Contract type: Permanent
Based - Yorkshire & Humber area
Salary: £48,753 to £51,319
 

Application process

Our candidate pack is available below on the WEA website. 

You should apply by submitting your CV and a personal statement demonstrating your suitability for the role as per the application process on the WEA website.

Closing date - 25 April 2021 
Interview date - TBC

Independent Road Victim Advocate (IRVA) – North Yorkshire

Every week, about 200 people are killed or catastrophically injured in road crashes, and more die from respiratory illnesses due to traffic pollution. Brake is the leading charity urgently working to stop the carnage; and helping bereaved families and injured victims through our acclaimed National Road Victim Service.

Brake’s National Road Victim Service is a free, confidential, specialist service for anybody who has been bereaved or seriously injured in a road crash or are supporting a road crash victim.

Working as part of our National Road Victim Service we are looking for an experienced support professional to establish local face-to-face delivery in North Yorkshire, enabling us to case manage provision of immediate and early intervention care to victims of road death and serious and life changing injury in the North Yorkshire police force area. This role is funded by the Office of the Police and Crime Commissioner in North Yorkshire.

As the IRVA, you will be supporting people in a one-to-one setting within North Yorkshire, who have suffered traumatic bereavement or serious and life changing injury by a road crash. You will be required to do so in a highly sensitive and empathetic manner, providing emotional support alongside complex information and advocacy requiring high level diplomacy skills.  You will use a clinically and trauma informed casework methodology approach to support provision, using risk and needs assessments, with support plans working in partnership with North Yorkshire Police and other local specialist support services.

This is a new role at the charity within our friendly and expert team. The successful applicant will be required to work 21.75 hours per week on set days within normal office hours. The role is for an initial 12- month contract and may be extended subject to funding.  The successful candidate will need to be based in North Yorkshire and will need their own transport to travel across the county. The role will be subject to the latest covid-19 restrictions with support provided over the phone or through virtual meetings when face-to-face support is not possible. The successful candidate will be required to go through a police vetting process due to the sensitive nature of the service delivered.

Principal duties will include:

1. Be informed and help service users discuss, in a safe environment, the emotional and physical symptoms that they are suffering; or are common to suffer and that they may suffer later.
2. Develop a user-centred support plan, to help the service user cope on a day to day, night to night, basis, with their emotional and physical symptoms.
3. Enable service users to cope with immediate practical challenges that may otherwise feel “too much to bear”, through a multi-agency approach to risk and needs planning.
4. Have their immediate wellbeing needs met and any safeguarding issues addressed.
5. Develop and agree, with consent, a safe exit strategy via a continued pathway of further support that the service user accesses, if appropriate.
6. Develop and maintain strong working relationships with North Yorkshire Police and other local specialist support services.

You will have:

• Experience of using a case management approach to supporting people in traumatic situations.  
• An understanding of the importance of working within standardised protocols and procedures and experience of risk management and safeguarding procedures in a one-to-one support setting.
• An understanding of the effects of traumatic bereavement or serious and life changing injury and a willingness to learn more in this area.
• An understanding of the Criminal Justice system and Coroners Court.
• Experience of liaising with other professionals within an advocacy setting.
• Excellent interpersonal skills, alongside effective communication skills, both verbally and in written form.
• The ability to deal sensitively and accurately with complex and emotionally charged situations.
• The ability to demonstrate empathy and control of own emotions and well-being, whilst supporting people/families who are suffering the effects of traumatic bereavement or serious and life changing injury.
• Excellent computer literacy with the ability to record conversations with accuracy.
• Flexibility to work within the needs of the service requirements.
• Demonstratable experience of delivering support in a people centred service.

Location: Home-based in North Yorkshire

Hours: 21.75 per week

Contract length: 12 months

Salary: £23,000 FTE

Deadline for applications: 14 April 2021

Interview date: Monday 19 April

To apply:

Send your CV accompanied by a 500-word covering letter outlining the experience and expertise you can bring to this role.

Due to the high volume of applications that Brake receives per position we are unable to provide feedback on individual applications or answer questions from applicants. If applicants have not been contacted by Friday 16 April, then they should assume their application has not been successful.

Due to the nature of Brake’s work, we cannot consider applications from traffic offenders.

Brake is an equal opportunity employer. Applications not in the specified format or submitted past the closing date will not be considered.

Hours:                20 hours per week, 11:30am - 4:30pm Monday - Thursday

Salary:              £11,312 per annum (based on £21,210 pro rata)

Reporting to:     Home Operations Manager

Location:            Mercy UK, Oxenhope, BD22 9JE

Interview Date:   Interviews will happen as and when applications are received 

Please note: This position carries an Occupational Requirement (OR) on the grounds of gender, religion and belief in keeping with current guidance. The post holder must identify as, and be biologically female, and be able to demonstrate a Christian belief and value system in line with Mercy UK’s core objectives, statement of faith and values.

Here at Mercy UK we have a passion for God, passion for people and passion for excellence – this means we

are committed to becoming an organisation where team members feel supported, valued and challenged to

deepen their personal and professional growth. As an agile and fast-moving team, we seek to give our very

best in attitude and activity in seeing hope restored and lives transformed.

As the Fitness Coordinator, your experience and your natural talent for seeing the individual person – their needs, desires, personality type and learning style – allows you to engage each individual participant online and onsite, in fitness strategies which complement and contribute to their individual freedom journeys.

Through innovative and creative development and delivery of training plans, workshops, goal-setting and new experiences, you create safe and enjoyable access for all participants to engage in a fitness programme that is right for them; helping them to set healthy goals and a healthy balance. Your organisation skills means that balanced meals are prepared on time and are well-portioned, and you see all these things as key life-skills towards maintaining life-long freedom.

Your experience in areas such as personal training or physiotherapy, enables you to identify deeper needs, seeing where participants require more focussed or even pastoral / spiritual support in the areas of physical wellbeing and you work collaboratively with the Mercy programme team and a network of professionals to deliver this support. 

HMP Wealstun, with travel to HMP Leeds

Ref: CLY-211

Are you a highly motivated, compassionate and target-driven individual with a proven record of assisting individuals to overcome barriers and progress into employment learning? Looking for a highly rewarding new career opportunity?  If so, St Giles Trust is looking for a Care Leaver Progression Coordinator to join us and assist prison partners in the tasks of identifying and supporting care leavers, aged 16-25, into employment opportunities on release.

About St Giles  
An ambitious, well-established charity that helps people facing adversity to find jobs, homes and the right support they need. Central to our ethos is our belief that people with first-hand experience of successfully overcoming issues such as an offending background, homelessness, addictions and gang involvement, hold the key to positive change in others. 

This Prison Project will aim to assist Care Experienced Young People aged 16-25 who are in custody to progress into employment at release stage. The Project will be funded for 1 year from 1st April 2021 with the opportunity for 1-2 additional years funding.

About this exciting opportunity

You will play a key role in our pioneering prison project, which aims to assist care experienced young people who are in custody to progress into employment at release stage. This will involve working extensively with a range of partners to map and understand existing processes for the identification, support and progression of care experienced young people in designated Youth and Adult Prison settings.

You will assist in the gathering and analysis of statistical data to inform Interventions and work with prison colleagues to identify care experienced young people and support the development of their employment-focused progression plans. Working in partnership with care leaving and children’s services in Local Authorities and closely with Local Authority Personal Advisors is a key aspect of this role, as is developing educational and training collateral to encourage and support care experienced young people to Identify future employment aspirations.

What we are looking for:

• Ability to lead on the development of projects including regular reporting
• Experience of working in a similar role or setting e.g. prison, probation, local authority or social support
• Proven experience of working in a high intensity environment
• Excellent communication skills, verbal and written, strong interpersonal and prioritisation abilities
• A flexible, resilient, proactive and professional approach to your work
• The ability to demonstrate knowledge and awareness of the issues faced by our client group, in particular barriers faced by care leavers on release from prison

• The capability to use and develop monitoring systems to record all aspects of the project

In return, you can expect a competitive salary, generous leave allowance, staff pension, flexible working, a mentoring programme, an advice and counselling service, access to clinical supervisions, season ticket loan and much more.

St Giles will guarantee to interview all disabled applicants who meet the minimum criteria set out in the Job Description for the vacancy.

Closing date: 11pm, 12th April 2021. Interviews: w/c 19th April.

Touchstone (registered charity No. 1012053) is a leading voluntary sector agency providing high quality services to improve the health and wellbeing of local people.

Live Well Leeds Service User Consultant
NJC Scale Points 7 – 11, starting at £20,092 pa / pro rata
15 hours per week
This role is fixed term for up to 12 months, with a possibility of extension.

The aim of Live Well Leeds is to provide flexible and practical support to adults across Leeds. This has been commissioned by Leeds City Council Adult Social Care and is delivered by a Partnership (comprising Touchstone as the lead, Community Links and Leeds Mind) and a Delivery Network (comprising of 16 different voluntary sector partners).

The service aims to be easy for diverse people to access, navigate and receive high quality support to improve and maintain their mental health.

We offer a seven day service, including evenings and weekends according to community/individual needs and wishes and are committed to co-production in all that we do.

This job is a great opportunity to help use your skills and experience to enable more of our service users to shape and improve our services across the 18 partners and to  build on the work already going on,  working ensure all groups and communities are able to be involved

The aim is to work with Live Well Leeds staff and volunteers to ensure the full and effective involvement of service users in the design, development and delivery of services, identifying barriers to this, and supporting Live Well Leeds to develop meaningful service user involvement and activities.

The successful candidate will draw on their own lived experience of mental health services to develop diverse and inclusive service user involvement across the whole of Live Well Leeds across a wide range of innovative partners in particular to develop support excluded communities and groups.

Closing Date:  3 May 2021
Interviews will be held on: 17 May 2021

How to apply:

Please click 'Apply' to be redirected to our website, where you can download the application pack.
Please note, you are not applying at this stage.

Touchstone is an equal opportunities organisation, a Trans Positive employer and applications are welcome from all sections of the community, particularly, BME and LGBT communities and/or people with disabilities who are under-represented within Touchstone.

Please note that we do not hold a sponsor licence and we do not intend to offer sponsorship for this particular role. You should therefore ensure that you have/will have the right to work in the UK to be able to undertake this role, if appointed, you will be required to provide relevant right to work documents at the point of an offer being made to you.

No agencies please.

We are looking for a high-calibre candidate to take up a permanent role as Centre Leader in one of our existing cetres in Leeds. You will have responsibility for running your IntoUniversity centre, including managing your team, planning and delivering the programme, liaising with external stakeholders and meeting IntoUniversity’s targets for delivery. However, a substantial element of this role is delivering our education programme to children and young people aged 7-18, so you will need to have a genuine passion and enthusiasm for working with young people, including leading a class of 30 from the front, working with small teams of children and providing one-to-one support.

As a charity with social mobility as its core objective, IntoUniversity is wholly committed to equality of opportunity. We work with children and young people from a diverse range of backgrounds, and we believe that our staff team should be similarly diverse and representative. The more inclusive we are, the better our work will be, and we recognise that we have much more to do in this regard. We are committed to building a culture where students, staff and volunteers are valued for the unique people they are. We therefore encourage applications from candidates from as wide a range as possible of ethnic, cultural and social backgrounds. In particular, we actively and warmly welcome applications from Black, Asian and minority ethnic candidates, male candidates and candidates with a disability as they are currently under-represented within IntoUniversity.

We are also recruiting for Centre Leaders in Bradford, Nottingham and Weston-super-Mare.

The full job description is attached, and you can apply by clicking on the 'Apply on website' button. The deadline for applications is 9am on 4 May 2021, and the selection day will take place on 19 May 2021.

We are looking for a high-calibre candidate to take up a permanent role as Centre Leader in our new IntoUniversity centre in Bradford. You will have responsibility for running your IntoUniversity centre, including managing your team, planning and delivering the programme, liaising with external stakeholders and meeting IntoUniversity’s targets for delivery. However, a substantial element of this role is delivering our education programme to children and young people aged 7-18, so you will need to have a genuine passion and enthusiasm for working with young people, including leading a class of 30 from the front, working with small teams of children and providing one-to-one support.

As a charity with social mobility as its core objective, IntoUniversity is wholly committed to equality of opportunity. We work with children and young people from a diverse range of backgrounds, and we believe that our staff team should be similarly diverse and representative. The more inclusive we are, the better our work will be, and we recognise that we have much more to do in this regard. We are committed to building a culture where students, staff and volunteers are valued for the unique people they are. We therefore encourage applications from candidates from as wide a range as possible of ethnic, cultural and social backgrounds. In particular, we actively and warmly welcome applications from Black, Asian and minority ethnic candidates, male candidates and candidates with a disability as they are currently under-represented within IntoUniversity.

We are also recruiting for Centre Leaders in Leeds, Nottingham and Weston-super-Mare.

The full job description is attached, and you can apply by clicking on the 'Apply on website' button. The deadline for applications is 9am on 4 May 2021, and the selection day will take place on 19 May 2021.

Centre Coordinator 

Salary £29,855 full time equivalent, £12,910 pro rata

Hours Part time post 16 hours (Worked over 3-4 days) 27 days holiday and public holidays pro rata 

Employer Oblong Ltd 

Responsible to Oblong peer management team and Board of Trustees 

Responsible for taking a lead role in the day to day running and expansion of Woodhouse Community Centre. 

Based at Woodhouse Community Centre, 197 Woodhouse Street, Leeds, LS6 2NY. 

We are inviting proposals from consultants interested in playing a part in an exciting, transformational project in Leeds, working with award-winning third sector partners and senior health and social care leaders.

This Partnership is one of only of six projects nationally awarded funding by the National Lottery in partnership with the King’s Fund for an initial nine-month grant.

The Project Phase 1: We will invite our communities to lead discussions and develop our relationships across healthcare systems and leaders, commissioners and providers. Together we will deepen our understanding of our landscape through research, mapping, policy and gaps analysis.

There are three broad steps we need to take in Phase 1:

• Bringing people and information together
• Building relationships between the information and stakeholders
• Helping to formulate an action and work plan

This will inform a further three-year project (Phase 2), testing practical strategies to end health inequalities. We seek a consultant to support us for six months in Phase 1, for completion by November 2021.

Please refer to the Consultant Brief on our website before applying. The Consultant Brief contains more details including further background and context as well as an outline of the consultant input. 

Consultant criteria: the following are indicative of what our consultant will bring to phase 1

·Knowledge of relevant methodologies including systems thinking and complexity, storytelling

·Experience in the fields of health inequalities, systems change and community development

·Experience & understanding of the application of theory & research in health care systems.

·Experience of successful engagement with people who are marginalised

·Experience of capturing learning and sharing it in creative ways and formats

·Experience of delivering similar pieces of  work leading to tangible change

·Ability to lead a group through difficult conversations towards empathy and action

·Ability to analyse & present information in accessible & engaging formats highlighting marginalised communities’ representation and outcomes.

·Ability to represent the work in varied formats, telling stories that connect people. 

You should care deeply about addressing health inequalities, be interested in developing innovative approaches for change, and be committed to the amplification of the voices of marginalised people.

ROLE SUMMARY
How this role fits into the vision and objectives of City Hearts
About Face is all about breaking the cycle of crime and seeing the lives of offenders turned
around. As a Custody Navigator you will be working in policy custody suites in Barnsley delivering
the Plan B service. The role will also help offenders navigate life outside of prison and offending,
providing regular support, facilitating meetings and training as well as connecting individuals to a
range of services and organisations to help them with their individual needs.

JOB DESCRIPTION
Job Title: About Face Custody Navigator
Reports to: About Face South Yorkshire Coordinator
Contracted Hours: 37.5 hours per week (with potential evening and weekend coverage to
be discussed at interview)
Contract Duration: To be discussed at interview
Salary: £21,000 per annum (pro rata) plus £1,500 on call supplement
Location: South Yorkshire
Closing Date: 16th April (12pm)
Interview Date: w/c 19th April
Probationary Period: 3 months
Direct Reports: None

RESPONSIBILITIES
• Key working male and female clients who have a history or a risk of offending;
• To work in police custody suites delivering the ‘PLAN B’ service. Helping to support
individuals to break the cycle of crime.
• To be vetted and cleared by South Yorkshire police to work within custody facilities
and to use criminal justice database systems appropriately and only for the purposes
of supporting your client.
• Delivering ‘The Forging Ahead course’ within nominated persons if and when
required.
• Running a weekly drop in for clients under the supervision of line manager.
• Regular feedback, team meetings and review meetings with line manager;
• Arranging and attending appointments for individuals;
• Availability and flexibility to include evening and weekend shifts as well as being a
regular part of the on-call rota.
• Following up and completing all appropriate paperwork and details of client; including
on line reporting. Including, weekly reviews, daily logs and inductions Using the
ZOHO CMS system to complete these tasks.
• Working alongside and supporting volunteers who work with individuals and ensuring
their adherence to policies and procedures;
• Ensuring progression of the client personally and through the journey within the
criminal justice system;
• Liaising and working in partnership with organisations and individuals regarding both
the client and City Hearts in a professional manner - including but not limited to South
Yorkshire police, HM Probation service , HMP Prisons service as well other agencies
and medical professionals;
• Identifying support hours along with other key performance indicators and to ensure
accurate logging of support provided.
• Ensuring all course paperwork is being completed correctly and in a timely fashion;
• Ensuring exit strategies are being prepared in a timely fashion.
• Ensuring adherence to all internal procedures regarding City Hearts, the client and
legislation;
• Identifying, assessing and minimising risk to clients, yourself and others.
Any other duties that commensurate with the role;