Infrastructure Engineer Jobs in Greater London
Who are we?
Voice4Change England (V4CE) is a membership organisation with a vision to build a stronger and more inclusive civil society to meet the needs of BME and other disadvantaged communities by giving out grants, providing infrastructure support for the voluntary and community and social enterprise (VCSE) sector, campaigning on topical issues and policy and collaborating in groundbreaking research.
We are a small, friendly organisation looking to expand our teams over the coming months.
The role
Voice4Change England is recruiting for an Infrastructure and Development Officer who will effectively manage outreach and consultation with BME organisations and communities across England. We are looking for a proactive, motivated and outgoing person to join our Infrastructure and Development Team.
You will be passionate about social justice and addressing inequalities, can assess community needs and deliver infrastructure support addressing under-funding, and help to build sustainability and resilience in BME groups as well as help groups develop opportunities for greater impact.
The role will be remote working with monthly meetings and project related travel across England.
Main responsibilities
• Organise and deliver outreach to reach and engage BME organisations and be informed by them on needs and issues.
• Organise roadshows and other events to engage and consult with BME organisations on particular issues and themes that emerge from outreach and consultation.
• Contribute to the development of learning, advice, support and resources for BME organisations.
• Liaise with external agencies and service providers to help broker increased inclusion of BME organisations.
• Collaborate, inform and involve, as relevant, BME organisations to aid the development of this work.
• Produce reports for V4CE and funders on the impact and value of the outreach and development work
• Contribute to dissemination of the contribution of the London BME sector to increase external value and respect of its work and impact
Person specification
Education and Experience
· Knowledge of the issues and barriers faced by BME organisations and community groups
· Knowledge of individual BME organisational development needs and ability to add to this through consultation
· Knowledge of and commitment to the principles of equality and diversity
· Ability to analyse, synthesise and communicate complex issues in a clear manner
· Ability to plan and deliver training sessions
· Ability to aid capacity building and resilience by developing tools and templates suitable for groups at different stages of development
· Experience in roles involving stakeholder engagement and partnership building
· Experience of relevant infrastructure or development work (desirable)
· Experience of project and budget management (desirable)
· Knowledge of charity law and guidance (desirable)
Personal Attributes
· Self-motivated and able to use initiative
· Ability to work independently and collaboratively in a team setting
· Proactive and responsive
· Strong project management skills with ability to manage diverse tasks and priorities with attention to detail and accuracy.
· Excellent interpersonal skills combined with an ability to cultivate positive relationships
· Empathetic, tactful; able to relate to people and organisations of all backgrounds and with different needs while keeping to professional boundaries
· Solid communication skills, both written and oral.
What do we offer?
Our benefits include:
- Competitive salary
- 25 days annual leave plus bank holidays
- Flexible working hours
- Remote working with travel to London
- Pension with 5.5% employer contribution
- Support with professional development
How to apply
Apply by submitting your CV and supporting statement via the ‘Quick Apply’ button
Deadline: 23.59pm, 27th April 2024
Interview: Online interviews will be conducted in May 2024
Our Commitment to Equality, Diversity and Inclusion
We value diversity and inclusion in our workplace and believe that a diverse workforce brings a wide range of perspectives, ideas, and experiences, which ultimately contributes to the success of our organisation. By embracing diversity and providing equal opportunities, we believe that we can build a stronger, more innovative, and more successful team. We are proud to be an equal opportunity employer and are committed to maintaining an inclusive workplace for all.
If you require any reasonable accommodations during the application or interview process due to a disability or any other reason, please inform us, and we will make every effort to accommodate your needs.
The client requests no contact from agencies or media sales.
Who are we?
Voice4Change England (V4CE) is a membership organisation with a vision to build a stronger and more inclusive civil society to meet the needs of BME and other disadvantaged communities by giving out grants, providing infrastructure support for the voluntary and community and social enterprise (VCSE) sector, campaigning on topical issues and policy and collaborating in groundbreaking research.
We are a small, friendly organisation looking to expand our teams over the coming months.
The role
Voice4Change England is recruiting for an Infrastructure and Development Officer who will effectively manage outreach and consultation with BME organisations and communities across London. We are looking for a proactive, motivated and outgoing person to join our Infrastructure and Development Team.
You will be passionate about social justice and addressing inequalities, can assess community needs and deliver infrastructure support addressing under-funding, and help to build sustainability and resilience in London BME groups as well as help groups develop opportunities for greater impact.
The role will be remote working with monthly meetings and project related travel across London
Main responsibilities
• Organise and deliver outreach to reach and engage BME organisations and be informed by them on needs and issues.
• Organise roadshows and other events to engage and consult with BME organisations on particular issues and themes that emerge from outreach and consultation.
• Contribute to the development of learning, advice, support and resources for BME organisations.
• Liaise with external agencies and service providers to help broker increased inclusion of BME organisations.
• Collaborate, inform and involve, as relevant, BME organisations to aid the development of this work.
• Produce reports for V4CE and funders on the impact and value of the outreach and development work
• Contribute to dissemination of the contribution of the London BME sector to increase external value and respect of its work and impact
Person specification
Education and Experience
· Knowledge of the issues and barriers faced by BME organisations and community groups
· Knowledge of individual BME organisational development needs and ability to add to this through consultation
· Knowledge of and commitment to the principles of equality and diversity
· Ability to analyse, synthesise and communicate complex issues in a clear manner
· Ability to plan and deliver training sessions
· Ability to aid capacity building and resilience by developing tools and templates suitable for groups at different stages of development
· Experience in roles involving stakeholder engagement and partnership building
· Experience of relevant infrastructure or development work (desirable)
· Experience of project and budget management (desirable)
· Knowledge of charity law and guidance (desirable)
Personal Attributes
· Self-motivated and able to use initiative
· Ability to work independently and collaboratively in a team setting
· Proactive and responsive
· Strong project management skills with ability to manage diverse tasks and priorities with attention to detail and accuracy.
· Excellent interpersonal skills combined with an ability to cultivate positive relationships
· Empathetic, tactful; able to relate to people and organisations of all backgrounds and with different needs while keeping to professional boundaries
· Solid communication skills, both written and oral.
What do we offer?
Our benefits include:
- Competitive salary
- 25 days annual leave plus bank holidays
- Flexible working hours
- Remote working with travel to London
- Pension with 5.5% employer contribution
- Support with professional development
How to apply
Apply by submitting your CV and supporting statement via the ‘Quick Apply’ button
Deadline: 23.59pm, 27th April 2024
Interview: Online interviews will be conducted in May 2024
Our Commitment to Equality, Diversity and Inclusion
We value diversity and inclusion in our workplace and believe that a diverse workforce brings a wide range of perspectives, ideas, and experiences, which ultimately contributes to the success of our organisation. By embracing diversity and providing equal opportunities, we believe that we can build a stronger, more innovative, and more successful team. We are proud to be an equal opportunity employer and are committed to maintaining an inclusive workplace for all.
If you require any reasonable accommodations during the application or interview process due to a disability or any other reason, please inform us, and we will make every effort to accommodate your needs.
The client requests no contact from agencies or media sales.
The Guy’s and St. Thomas’ Foundation (GSTF) is undergoing an exciting change and building its own Fundraising function and so are growing its Systems team. This will first support that change but also continue to seek ways to improve how technologies and systems can help the Foundation achieve its goals.
We are excited to be expanding our in-house IT team by recruiting Senior Technical Engineer. We are in the process of bringing our IT helpdesk service in-house, to do so we need a motivated, experienced, patient and friendly third line engineer to join our newly formed team.
We are looking for a solid technical skillset, primarily with Microsoft365 PaaS and IaaS assets, but also someone who can take technical leadership for networking and other services and hosted applications across the organisation.
You will need to be an enthusiastic team-player, who is happy to work on reactive support issues as the need arises, can interact positively and constructively with IT colleagues, leadership and normal users, and serve as a proactive and engaged member of the IT team. The function is in a process of expansion & development, and you will need to demonstrate the benefits of internal, dedicated IT staff within a growing organisation
In return you will have technical and structural ownership of your work in alignment with the IT Manager, and an opportunity to deliver meaningful and impactful outcomes, both within the IT department and as part of the wider organisational goals of health improvements across society.
Key Responsibilities
- The Senior Technical Engineer will be the final escalation stage for support, so will have a pragmatic and level headed approach to problem and change management, to work closely with other support staff and the IT Manager to provide a good quality support service for end users.
- Comfortable completing technical work if needed, as well as having more complex issues escalated to you from junior colleagues in the team, or offering guidance where possible. You’ll be able to authorise change requests in place of the IT manager, and escalate to them if necessary.
- The post-holder, our Support technicians and IT Manager will be responsible for managing the day-to-day requirements of the foundation and it’s subsidiaries. Including, set up and management of the IT equipment as required. The role is a permanent hybrid role, 30% of your time will be based in our London, Southwark office.
- You will support the Senior IT Technician and IT manager to embed the IT procedures, offering training and guidance to employees as required. You will be the final escalation point and provide advanced technical support, as well as taking on system support. You’ll work closely with the IT Manager to work on implementing new solutions and take ownership of the technical aspects of project work
- The Senior Technical Engineer will also take a hand in some supplier relationship building/ management if necessary in order to support the smooth flow of work between systems we utilise here at the Foundation.
Skills and Experience
- Experience working as a Senior / 3rd Line Engineer on Microsoft Technologies in a similar scale environment
- Able to work autonomously and exercise good judgement to resolve complex technical changes, issues or contribute towards project decisions.
- Responsible for responding and resolving tasks relating to all levels of IT queries and acting as an escalation route for the IT team for more complex and project related tasks.
- Act as a technical reference point, identify opportunities for improvement, propose new technology or working practices to improve the operation of the Technology team and wider company.
- Work closely with IT manager for the benefit of the tech environment.
- Ensure that reactive and pre-emptive IT support actions are carried out competently, professionally and in a timely manner following the direction of the IT Manager.
- Mentor and guide less experienced IT support team members.
- Excellent communication skills, dealing with both users and stakeholders
- Incident management and ownership and good prioritisation
- Service ownership and taking responsibility for a great level of service.
- Comfortable formulating and delivering user training and guidance.
Technical skills:
- Advanced Microsoft365 support, administrating Azure, Entra, Exchange, Teams, SharePoint and other m365 services and platforms, providing reactive support and proactive service improvement as required.
- As the organisation has a hybrid working policy, you’ll be supporting users both in person and virtually, and will need to promote a forward thinking, fluid approach to hybrid working with an eye on information security.
- Manage support lifecycle, to investigate and resolve or escalate tickets as required; Keep detailed notes and time entries to monitor effective prioritisation and resolution
- Maintain and support Intune-managed hardware inventory – windows on surface pro, byod, android and apple devices – and application clients
- Follow the existing procedures and act as a champion of documentation within the support function, amend and create user guides where applicable; Provide inductions for new colleagues and ongoing training
- Promote an inclusive, collaborative, and respectful working environment (lead by example)
- Ensuring effective and secure local area network management, to include routers, switches & Wifi, in conjunction with IT Manager, and providing assistance to the Office team with supporting Print and AV
- Supporting Microsoft Office suite, Windows 11 and web applications; software installation and troubleshooting.
- Experience supporting and configuring Azure servers and architecture, anaging changes in Azure, AAD/Entra and exhange online.
- Experience of supporting and configuring Microsoft365 platform – including Sharepoint, Onedrive, Teams, Bookings, Forms
- Experience configuring Microsoft Intune – understanding configuration profiles, application packaging, compliance management and Autopilot
- Experience in scripting (eg PowerShell)
- Experience in Power BI a bonus
- Experience of working within the ITIL framework or working knowledge of service management concept
- Support hybrid meeting solutions and cloud printing
- Work to support and troubleshoot integrations into our tenant through a variety of systems and platforms
Soft skills:
- Excellent communication skills, dealing with both users and stakeholder
- Incident management and ownership and good prioritisatio
- Service ownership and taking responsibility for a great level of service
- Comfortable working within project parameters, contributing towards and formulating technical project docs
- Experience of mentoring colleagues and/or direct reports through professional development
- Comfortable formulating and delivering user training and guidance
Benefits
- Up to 12% employer pension contribution.
- Annual personal development budget.
- Annual health and wellbeing personal allowance.
- Enhanced maternity, paternity, and parental leave pay accessible without length of service requirements.
- Health and wellbeing programme that offers optional free yearly health check-ups.
- Support for healthy eating via fruit bowls and onsite lunch facilities.
- Agile working, flexible hours, and supportive IT Kit.
- Shower facilities and bike lock area.
- Generous annual leave (27 days + bank holidays)
- Subsidies for glasses
· Employee Assistance Programme
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
The role
As a member of our corporate services directorate, you will be proactive in maintaining quality and high availability IT systems by providing first and second-line IT support to over 350 staff across 4 offices and around 200 associates in a smaller capacity. This includes user management, telephone system administration, backups, software compliance, hardware refreshes, documentation, and user training. This is also an excellent opportunity for you to hone and develop your IT skills through the learning and development opportunities that are available.
About you
As a key member of the IT team, you will be an active team player with the ability to engage with the people who use our IT systems. You will have sound problem-solving skills and be thorough in your approach with an excellent eye for detail. Highly organised, you will be able to manage your time and priorities well. We are mostly a Microsoft environment and you will be able to demonstrate the fundamental skills to go with that (Windows 10/11, Office 365 apps and administration with Active Directory). You will be able to troubleshoot basic network issues and manage corporate backup and antivirus solutions.
About us
We’re Breast Cancer Now, the research and support charity. We’re the place to turn to for anything and everything to do with breast cancer. However you’re experiencing breast cancer, we’re here.
The brightest minds in breast cancer research are here. Making life-saving research happen in labs across the UK and Ireland.
Support services, trustworthy breast cancer information and specialist nurses are here. Ready to support you, whenever you need it.
Dedicated campaigners are here. Fighting for the best possible treatment, services and care, for anyone affected by breast cancer.
Why? Because we believe that by 2050, everyone diagnosed with breast cancer will live – and be supported to live well. But to create that future, we need to act now.
Job description and benefits
The job description and our attractive benefits package are available for you to download.
Primary location of role and hybrid working
This role is primarily based in our London office. However, our hybrid working model allows full-time staff members to work up to 3 days per week at home.
When applying
We hope you choose to apply for this role. In support of your application, you’ll be asked to submit your anonymised CV and a supporting statement.
When applying please ensure you refer to the essential criteria on the person specification and clearly provide as much information as possible with examples to demonstrate how and where you meet the criteria. If you’ve any questions regarding this role please contact Breast Cancer Now Recruitment Team in the first instance.
Breast Cancer Now is an inclusive employer committed to developing a diverse workforce.
Closing date: Tuesday 7 May 2024 at 09:00am
We will be assessing applications on a rolling basis and may shortlist and invite candidates to interview before the closing date, therefore, this role may close before the advertised closing date.
Using Anonymous Recruitment
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IT Manager
Full Time 35 hours per week | Permanent | Hybrid | Closing Date 6 May 2024
Salary: £38,000 to £43,000 (depending on experience)
Job Reference: ITMA2 (Please quote this on any correspondence)
The Chartered Institute for Library and Information Professionals (CILIP) is a London-based charity with a friendly, hardworking team supporting our members in the UK and internationally.
We have an excellent opportunity for a permanent IT Manager to make a major contribution to the success of the leading professional body for librarians and information professionals.
This is a fantastic role working with a small team for a forward-thinking and ambitious charity. The role needs someone with a hands-on, positive attitude to getting things done, and working collaboratively to facilitate the provision of IT solutions which enable CILIP to harness the new capabilities of digital and data achieved through the Digital Improvement programme. The role needs someone adaptive, flexible, and able to lead/manage change. We are looking for an excellent IT professional who champions the use of technology to improve organisational performance and customer experience.
The ideal candidate will have a broad experience in delivering digital improvement programmes for organisations through proactive business partnering, and will possess integrity, resilience and the ability to communicate effectively with employees, management and external stakeholders. The main responsibilities of the role include:
- Ensure smooth functioning of IT and digital systems across the organisation
- Provide user support, including issue resolution and proactive identification of issues
- Act as a digital champion, optimising existing and planned systems and platforms
- Assist in developing incident response procedures, disaster recovery plans and cyber security policies
- Work as part of the cross-organisational ‘digital team’ to integrate platforms, refine procedures and support departments in utilising IT tools effectively
- Prioritise data security and uphold the maintenance of system backups
- Maintain relationships with external IT support contractor, suppliers and supervise external engineers
If this sounds like you, please don’t delay in applying!
About CILIP
The Chartered Institute for Library and Information Professionals (CILIP) is the UK’s library and information association. We promote education, literacy and prosperity for all by raising standards in libraries, information and knowledge management. We work to improve services, develop our members’ expertise and champion the sector. We are the only independent voice for the UK’s information profession. We are guided by our Royal Charter to develop and improve library and information services.
This is a fabulous opportunity to join a modern charity and professional body. CILIP is at an exciting phase in its growth with significant investments in member offerings and digital transformation plans.
Registered Charity No: 313014
Why work for CILIP
- Hybrid working
- 25 days' annual leave plus public holidays (increasing after 3 years’ service)
- Generous pension scheme (Employee contribution of 5%, employer contribution of 10%) including death in service benefit
- Access to CILIP’s Employee Assistance Programme
- Staff reward scheme offering a range of discounts at over 900 of the UK’s top retailers
- The option to buy up to 5 days' additional annual leave
- Cycle to work scheme
- Contribution to eye tests and flu jabs
Please send a CV and supporting statement highlighting your relevant skills and experience.
Interview dates
• First interviews (virtual) will be held on Monday 13 May 2024.
• Second interviews (in-person at/near The British Library) will be held on Wednesday 22 May 2024.
CILIP is an equal opportunities employer and committed to championing diversity, inclusion, and representation. We particularly welcome applications from people from under-represented groups.
If you need any reasonable adjustments for any part of the recruitment process please do let us know.
For more information on how we are embedding diversity at the heart of CILIP and its work visit our website.
The client requests no contact from agencies or media sales.