Hours: 40 hours per week

Location: Flexible (Head Office is based in Peterborough)

Salary: Circa £35,000

Closing date: 4th June 2021

Interview date: 25th June (in the Peterborough office)

This is a critical appointment.  

You will need to be an empowering people manager, passionate about serving churches and the homeless in our country.

You will need to be highly committed to our vision of seeing churches, across the country, housing the homeless and doing it brilliantly. This appointment is key to us accelerating towards our 5-year vision of having 200 churches housing the homeless by 2025, at a moment of urgent social need.

You will be on the Executive team of one of the fastest growing, award winning, Christian charities in this country. Contributing to our development, you will need to do so whilst embodying our values and culture, which strives to be both highly caring, and action orientated.

The role will be reporting to the Executive Director and responsible for the IT, Housing, Finance and HR. You will also report into the sub-committee(s) from the board of Trustees. (See Job Description here). A broad and varied role that will require the capability to juggle these different priorities as well as supporting the strategy, values and spiritual strength of the organisation.

About you:

We are looking for an exceptional leader with considerable background in organizational development, leadership and management, preferably with a strong understanding of information, IT, systems and project management.

You will display comprehensive experience of leading teams and organisations, and need to be comfortable taking responsibility. Essential to Hope into Action is that you are a good listener, team player and passionate about empowering others, especially your teams.

Experience of organisational development is essential, ideally with particular expertise in information management as well as an ability to manage, strategically, housing, finance and HR. We would expect, over the next few years, to see improvements in our efficiencies, quality and systems.

Your location can be flexible, but post-Covid we envisage at least 2 days per week in the Peterborough office. You will also need to travel to various locations as part of your role.

About us:

We believe everyone has the right to a home and churches have the power to meet the tragedy of homelessness in their community.

Starting 11 years ago, we have grown into a mature organisation working with over 70 churches running 90 homes for over 250 tenants.

We have won numerous awards both secular and Christian including from the Guardian newspaper, Homeless link and Centre for social Justice.

We provide not just shelter and housing know-how, but also the friendship of a church, we are passionate about harnessing the social, financial and spiritual power of churches to enact real change both in them and our tenants.

Our first home had a real heart for men coming out of prison. Homes are now available for a wide range of people experiencing homelessness: people in recovery from addiction, people sleeping rough, women and children fleeing domestic violence, people coming out of rehab, former prostitutes, refugees, those suffering mental health issues and survivors of human trafficking.

Roughly, 50% of our homes are in our ‘line-managed cities’ (Peterborough, Norwich, Nottingham, Cambridge.), the other 50% are found across a further 20+ towns which we franchise into.

We encourage others to replicate our model through franchising. The tragedy of homelessness is in every community. Our vision is for every church to lovingly provide the homeless with a home.

Job title: Logistics Coordinator
Contract type: Permanent
Starting date: ASAP July-August 2021
Hours of work: 0.8 - Full Time
Location: Anywhere in the UK
Salary: £25,856 FTE per year (£29,423 for those living in London)
Benefits: 5% employer pension contribution, minimum of 28 days annual leave plus Bank Holidays and additional closure days in December
Reporting to: Logistics and Operations Manager

Application deadline: 9AM Wednesday 9 June 2021

Interview dates: 17 and 18 June 2021

About us
We are a charity dedicated to ensuring that people most impacted by injustice are leading campaigns that affect their lives, from better housing to fairer treatment of migrants to LGBTQ+ rights. Our mission is to support people to run effective campaigns that challenge injustice. We do this by running campaign training programmes that help people develop the skills, confidence and community to change things that matter to them. In our trainings, we prioritise people from communities directly impacted by injustice.
Participants might be low-income, working-class people, people of colour, disabled people, LGBTQ+ people and migrants, refugees and asylum seekers.
Our graduates testify before Parliament, organise national demonstrations, change laws and wage important, successful campaigns. They are from diverse and marginalised communities and our evaluation shows that they are developing confidence in their ability to affect change and are making meaningful ‘wins’ towards achieving their aims on a broad range of issues such as; violence in a community, access to public space, fairness in the asylum system, and women’s inclusion and safety in leisure centres.

About the job
We are seeking a Logistics Coordinator who will help us set up and deliver our learning programme for campaigners and trainers. These programmes will be residential, online, community-based and event-based. They will be delivered to individual campaigners, community groups, charitable partner clients. The Logistics Coordinator role is a varied position that gives you an opportunity to work in lots of different ways. Each day is different in this role. One day you could be creating social media materials to recruit new people to our trainings, the next, you could be coordinating venues, catering and transportation for a residential training, or talking to a participant about their access needs and how we can best accommodate them.

Your role is to help ensure that all our participants have a great experience of our learning programmes by recruiting people to our programmes and then making sure that all of their technical, logistical and access needs are met. We are looking for someone who can think creatively about how to best support people (Would it help for people to have a guide explaining how to use Zoom? How can we reach people who have been in the care system to let them know that there is a scholarship available for them to attend our residential?) and someone who has rigorous attention to detail, for example, ensuring that all dietary needs are communicated accurately to the caterer or our complex schedule for processing hundreds of applications to the residential programmes is well coordinated. The tasks you do on any given day may be different, but they are all about making sure participants feel supported, prepared and have what they need to engage with the training. Some work may be outside office hours.

About the team

The successful applicant will join our newly formed Logistics team for programme delivery. Managed by the Logistics and Operations Manager you will be working closely with the different programmes to support participant and trainers needs.

We know there is a huge demand for our work, so are working hard to grow our organisation in a sustainable way. You’ll be a key part of doing that - by helping our colleagues deliver efficient, powerful programmes.

Job Description

• Plan and coordinate logistics for in-person Bootcamp events, including residential trainings, everything from venue, catering, travel, accommodation and supplies to recruiting participants to addressing participant access requirements
• Attend Bootcamp trainings to support the training team and coordinate logistics on site. This will include staying on site overnight for the duration of each of the three Bootcamp residentials (you would be given time off in lieu for this).
• Plan and coordinate logistics for online events, including helping participants learn how to use online platforms, tech support during live sessions, testing new software platforms, sending out equipment and handouts and meeting participant access requirements.
• Ensure online and in-person learning spaces are run effectively - taking into consideration timings/breaks/access to links and passwords/numbers, and ensuring any necessary support is given outside of sessions, for example facilitating test sessions for participants or creating training materials to help participants engage.
• Support the recruitment and selection of participants for Bootcamp trainings, including outreach to potential participants, reviewing applications and conducting interviews and coordinating the work of external selection assistants.
• Ensure access requirements for Bootcamp trainings are identified and participants are worked with to enable them to fully participate
• Feed in to the creation of processes and infrastructure for logistical support
• Coordinate the collection and analysis of evaluation and monitoring of Bootcamp trainings
• Work within an agreed budget for training programmes
• Provide information for grant applications and reports

General

• Develop and maintain objectives and work plans for the roles responsibilities
• Work in a sustainable manner with consideration of the natural environment.
• External customer service: answer the general Campaign Bootcamp phone via Circleloop and check the general email inbox
• At all times adhere to relevant legislation including GDPR
• At all times take personal responsibility for exhibiting behaviours in line with the person specification and the values of Campaign Bootcamp.
• Any other reasonable tasks as directed by your line manager or Leadership Team

Person Specification 

Essential:

Experience of planning logistics for online training events

Experience of planning logistics for in person events

Experience providing logistical and technical support to complex programmes

Experience working within communities impacted by injustice, including low-income/working class people, people of colour, disabled people, migrants and LGBTQ+ people. We are seeking someone who has experience working within these communities either through campaigning or other types of work.

Experience supporting access for participants to take part in online and in person training

Able to communicate clearly and appropriately with different people 

Able to explain features and functions of standard programmes such as Zoom and Gsuite 

Able to work effectively under pressure

Able to prioritise a varied and fast-paced workload and deliver to deadline

Able to take initiative to develop creative solutions to problems as they arise

Ability to work independently 

Be a “people person”, someone who enjoys engaging with new people and is a good listener, as well as a good communicator with patience.

Aware of how systemic injustice operates in our society (i.e. economic inequality, racism and heterosexism) and excited to explore how best to confront these issues in the workplace

Flexible and adaptable to change 

Respond positively to new challenges 

Desirable:

Experience of coordinating the collection of data for evaluation purposes

Able to develop your own work plan and manage it independently

Infrastructure Team Leader

We are seeking to recruit an Infrastructure Team Leader who displays a flexible approach, excellent communication skills and is an effective team player.

Position: Infrastructure Team Leader

Location: Home Based, U.K Nationwide

Hours: 35 hours per week

Salary: Circa £37,000 per annum

Contract: Permanent.

Benefits: 25 days’ annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, Eye Care vouchers, Long Service Award, Tax-free childcare, Health Cash Plan, Working Pattern Agreement, flexible working opportunities available.

Closing Date: 20 May 2021

Due to the Covid-19 pandemic interviews may be held via video conferencing. Please let us know if this will present any challenges when you email your application

The Role

The Infrastructure Team Leader is responsible for leading the Infrastructure team and ensuring that the organisations infrastructure is maintained, is secure, is available and has the correct capacity to meet the organisation’s needs.

The role will manage the delivery of new products and changes to products successfully on behalf of the business, based on the criteria of each project or change request that has been through an internal triage process.

Key accountabilities and main responsibilities

• Management of the daily activities of the infrastructure team and infrastructure operations to improve infrastructure costs, performance and end user satisfaction
• Ensure that we develop and maintain a well-designed and highly resilient, cost-effective technical topology
• Provide leadership in planning and managing computer operations and production support, systems and database administration and network operations
• Maintain and improve infrastructure operations against service level agreements introducing a range of KPI to monitor the success of the operations and system performance and SLA's are met
• Ensure the security of the infrastructure that all services and solutions are secure by design, all services and solutions are patched appropriately. Leading robust Access Management
• Ensure changes to the infrastructure, services and solutions are managed, risk and impact assessed.  Ensure the infrastructure team is mitigating, monitoring and managing infrastructure related risks
• Ensuring that all system and operating documentation is up to date and properly utilized. This includes ensuring that all management, administration and user manuals are up to date and complete and that technical staff are familiar with their contents

About You

You will have an excellent understanding of:

• Microsoft Technologies
• Technology security
• Server/computer hardware/OS/applications
• Network design and TCP/IP
• Customer excellence and exceptional interpersonal skills

You will have the ability to communicate technical information in a clear and understandable manner to non-technical stakeholders and work flexibly with the ability to adapt to demand.

You will be asked to submit your CV and a covering letter of no more than two pages demonstrating how you meet the person specification and what you bring to the role in terms of your skills and experience.

To fulfil the role, you must have the right to work in the U.K

In return…

This is an exciting opportunity to work with stroke survivors and their families to support them following stroke and to raise stroke awareness in the local population. We offer a host of amazing benefits and flexible working options, with opportunities to progress your career.

About the Organisation

Stroke Association. Rebuilding lives after stroke.

We believe everyone deserves to live the best life they can after stroke. And it’s a team effort to get there. We provide specialist support, fund critical research and campaign to make sure people affected by stroke get the very best care and support to rebuild their lives. Every five minutes, stroke destroys lives. Help us rebuild them and join our team.

You may also have experience in areas such as Cyber-Security, Cyber-Security Technical Officer, Data Security, Infrastructure, Corporate Governance, IT, IT Systems, IT and Cyber Security Officer, Data Security Officer, Programme Manager, Programme Officer, Cyber Security Project Officer, Hardware Engineer, Cyber Security Officer.

Service Desk Team leader

We are seeking to recruit a Service Desk Team leader who displays a flexible approach, excellent communication skills and is an effective team player.

Position: Service Desk Team leader

Location: Home Based, U.K Nationwide

Hours: 35 hours per week

Salary: Circa £28,000 per annum

Contract: Permanent.

Benefits: 25 days’ annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, Eye Care vouchers, Long Service Award, Tax-free childcare, Health Cash Plan, Working Pattern Agreement, flexible working opportunities available.

Closing Date: 20 May 2021

Due to the Covid-19 pandemic interviews may be held via video conferencing. Please let us know if this will present any challenges when you email your application

The Role

The Service Desk Team leader is responsible for leading the service desk team to ensure that all users who require support in the use of the various technologies and equipment are given a high level of measured service. Ensuring all incidents and requests are triaged to a satisfactory conclusion for all stakeholders involved and meet the agreed service level agreements. The role will also manage the catalogue for all assets and maintain all documentation/software that is under the remit of the Service Desk.

Key accountabilities and main responsibilities

• Management of the daily activities of the Service Desk team to improve performance and end user satisfaction
• To manage continuous improvement initiatives to ensure that the service desk delivers an improved level of customer service, perception and satisfaction
• Ensure we maintain an accurate record of information; ensuring an up-to-date log of all incidents or requests that are reported, including the category/type of incidents or requests. Ensure Incidents are organized and prioritized based on the level of disruption that they cause
• Ensure that the service desk triage incidents and requests with the correct prioritization and classification
• Ensure the service desk has ownership, monitoring, tracking and communication of incidents
• Ensure monitoring, measurement and reporting of the status and progress towards resolution of all requests and incidents is undertaken.
• Ensure the maintenance of the Asset Register, with the service desk having overall responsibility for all of the organisation’s desktop, laptop and mobile device hardware, software and peripherals.

About You

You will have significant direct experience of Service Desk operations an excellent understanding of:

• Microsoft technologies
• Computer hardware/OS/applications
• Mobile technologies
• Networks and TCP/IP

You will have the ability to communicate technical information in a clear and understandable manner to non-technical stakeholders and work flexibly with the ability to adapt to demand.

You will be asked to submit your CV and a covering letter of no more than two pages demonstrating how you meet the person specification and what you bring to the role in terms of your skills and experience.

To fulfil the role, you must have the right to work in the U.K

In return…

This is an exciting opportunity to work with stroke survivors and their families to support them following stroke and to raise stroke awareness in the local population. We offer a host of amazing benefits and flexible working options, with opportunities to progress your career.

About the Organisation

Stroke Association. Rebuilding lives after stroke.

We believe everyone deserves to live the best life they can after stroke. And it’s a team effort to get there. We provide specialist support, fund critical research and campaign to make sure people affected by stroke get the very best care and support to rebuild their lives. Every five minutes, stroke destroys lives. Help us rebuild them and join our team.

You may also have experience in areas such as IT, ICT, 1st Line Support, IT Helpdesk, Technical Support, IT Service Desk, ICT Officer, Database Officer, Service Desk Analyst, 1st Line Support, 2nd Line Support, Information Officer Jobs, IT Technical Support, IT Support Desk Officer, IT Support Desk, IT Support Desk Supervisor, IT Support Desk Manager, IT Support Desk Team Leader, IT Support, Web Support, Business IT Support, IT Help Desk, IT Help Desk Manager, Service Desk Manager, IT Manager, Engineer, IT Engineer, Infrastructure IT, Infrastructure Engineer

Digital Learning Facilitator

THE ROLE

The post holder will be responsible for providing appropriate hands-on IT support, working collaboratively with the College Leadership Team, Elim IT services, Academic Deans, Lecturers and Student Support Services, to ensure that appropriate technologies and techniques are utilized to deliver the best possible experience for all our customers, including staff, students and external collaborators.

Duties:

• Development of a marketable distance learning delivery in conjunction with module leaders, to add value to Regents existing programs by increasing flexibility and numbers on courses.
• Develop effective digital pedagogy through innovation, training and support of all staff.
• Overall management of the VLE systems including platform and upgrade recommendations to support learning.
• Set up, advise and support lecturing team on effective IT systems to enable remote teaching and learning.
• Working with IT department and student services to ensure students have effective access and support to Regents digital systems.
• Evaluate systems to enable the best staff and student experience and value for money.
• Management of all platforms and infrastructure for the roll out of multi-location teaching delivery.
• Support digital lecturing best practice training and shared learning.
• Provide technical assistance with the creation of online teaching materials on the VLE as well as Data Management.
• Act as a digital librarian to manage, oversee & streamline all data stored using appropriate systems and external partners.
• Ensure user friendly storage and maintenance of videos associated with assessments in compliance with relevant institutional policies.
• Ensure the Regents database systems (Ellucian) provides the essential information to lecturers, support staff, leadership of Regents and outside agencies.
• Provide support and training beyond day-to-day use of database.

Specific IT support for Quercus has been identified in the following areas (this would be undertaken by Digital Learning Facilitator or support/training given to staff to enable this):

• Maintaining set up/changing security measures for users.
• Setting up new programme structures/modules including assessments on the system.
• Making changes to existing programme structures/module structures including assessment components.
• Deleting Modules from the system.
• Generating management reports using the ad-hoc system by setting up the parameters for a bespoke report using the x and y axis method.
• Understanding of how to set up and run the HESA side of Quercus Inc. introducing drop down tabs for new fields as well as providing technical support to this aspect of the database.
• Amending/adding course years for a registered student in order to comply with the HESA return.
• Development of the system’s capabilities to better serve the requirements of administrative and academic staff.
• Assistance with the registration and roll-on of students, including allocating single log on and ensuring HESA collection fields have been updated.
• Housekeeping of the reference data fields.
• Liaising with technical members of staff at Ellucian in order to resolve local database issues.
• Attendance at regular online Ellucian meetings

Specific Management, Oversight and Development of VLE to include (this would be undertaken by Digital Learning Facilitator or support/training given to staff to enable this):

• Oversee and facilitate set up of new students on the VLE and set up instructions for new students.
• Trouble shoot with new students where logon not working.
• Liaise with the Elim IT Department and library regarding single sign on to connect with the VLE.
• Liaise with Overt regarding VLE upgrades/issues.
• Technical support for some students who are unable to connect with computers/phones/tables on site (usually a quick fix).

IT Strategy and Delivery:

• Represent Regents on the Elim IT Committee.
• Oversee the resource allocation of IT equipment to Regents staff.
• Develop IT and Digital strategy for Regents 3-5 years.
• Evaluate patterns of spending for all IT and seek to ensure effective investment and value for money.

Systems support:

• Working with the IT department ensure effective support of all hardware and software systems used by Regents.
• Ensure effective training for staff on all systems.
• Working with outside agencies to support Regents IT.
• Oversee IT Classroom support in Theatre, Classrooms and Chapel.
• On hand support to trouble shoot technical issues (in conjunction with the relevant dept or external partner).
• Exploring and ensuring continual improvement in all Hardware and software solutions

The Elim Pentecostal Church is a growing Movement of more than 550 Christian congregations in the UK and Ireland. Elim is also a leading UK charity operating within the non-profit sector as a single consolidated charity. Elim’s core vision and distinctive characteristics arise from its spiritual heritage as a denomination focussed on Christian mission and ministry.

Elim International Centre Malvern is the base for the Elim’s ministry, mission, training, administration and finance departments, serving the denomination’s churches and activities.

Regents Theological College is the National Training Centre of the Elim Pentecostal Church and one of the leading Pentecostal Bible Colleges in Europe. It provides a range of theology courses at undergraduate, postgraduate, and doctoral levels, all validated by the University of Chester

At Regents Theological College the philosophy behind all that we do can be summed up as Heads, Hands and Hearts.  HEADS - We unashamedly encourage all students studying with us to stretch their minds, see things from others’ perspective, develop academic muscles that enable them to critically navigate their way through the changing world.  HANDS – We seek to put practical tools in the hands of our students to understand the day to day reality of mission and ministry whether that be in the context of church, education, chaplaincy or everyday day life. We encourage students to actively participate in placements and reflect on their own and others’ practice.  HEARTS - It is our prayer and desire than anyone studying at Regents also encounters God for themselves and is transformed by His presence in their daily lives.

The opportunity

Do you have experience working in policy? Are you passionate about driving change in government promoting the British Heart Foundation's (BHF) mission to beat heartbreak forever and advocating for the 7 million people living in the UK with a heart and circulatory disease? 

If so, you may be the Policy Officer we need!

About the role

You’ll help drive forward our programme of policy work, participating in the development of proposals that will influence the debate around key issues, such as how to support a vibrant and thriving research ecosystem by optimising the culture, funding, and infrastructure to sustain world-leading biomedical research.

You’ll provide expert policy advice and guidance to a variety of audiences including senior staff and committees, as well as producing briefings, guidance and other practical support materials and representing the BHF at external events as required.

The BHF Policy and Public Affairs team exists to build support amongst key decision makers so that we can beat heart disease for good. We develop the BHF’s position and engage and influence stakeholders to help ensure the UK remains a global leader in heart and circulatory research.

About you

With an excellent technical grasp of your policy portfolio you will be looking to continually develop the portfolio further. You’ll also have relevant stakeholder engagement experience and be able to identify other partners within/outside the sector to engage with to drive policy change.

You’ll have previous experience working in policy development, research, or a related field, and will have knowledge of the medical and scientific research policy environment and/or experience of working in a research environment.

To be successful in this role you’ll have the following skills and experience:
• Exceptional research and analytical skills
• Excellent communication skills, both verbal and written
• Ability to take a flexible approach to work within a matrixed team
• Able to build influential relationships with internal and external stakeholders

Come and join an exciting and growing policy team in a supportive, inclusive environment. 

About us

By joining our dedicated teams, you will be part of helping to create the next big breakthrough, from heart transplants and pacemakers, to stents and clot busting drugs. We will beat the heartbreak these conditions cause.

Here at the BHF we understand that you might need a little help balancing your work and home life. Many of our people work flexibly in many different ways. Please feel free to talk to us about the flexibility you may need; we’re happy to explore what’s possible for you and the role.

Interview process

Interviews will be held virtually via MS Teams.

The BHF is currently following Government guidelines regarding working from home. Although the role is based in London, the expectation is that once restrictions are eased, we will follow a blended approach between office and home working. 

Programme Manager

As we continue our exciting growth plans in 2021 to deliver on our ambitious goals and strategy, we are seeking multiple programme managers across our workstreams.

Fair4All Finance is here to increase the financial resilience and wellbeing of people in vulnerable circumstances. We deliberately talk about vulnerable circumstances and not vulnerable people. That’s because it’s circumstances that create vulnerability, not people.

Position: Programme Manager

Location: Either based in London or remote (currently the team are home working, following the current restriction regular weekly travel to the London office is expected)

Salary: £44,000 - £55,000, subject to experience and programme management specialism.

Hours: Full time, permanent role – 37.5 hours/week - All applicants must have an existing Right to Work in the UK.

Closing Date: Wednesday 12th May

About the role:

We’re looking for a number of adaptable, talented individuals with a depth of experience on specific topics and an appetite to work in a small and driven team which uses a multi-disciplinary  approach to running programmes across various work streams, covering a range of disciplines including:

• Strategy
• Growth and Development Programmes
• Proposition development and management
• Debt fund management
• Organisational project delivery

The emphasis in recruiting programme managers is to bring capability into the team to deliver quality of thinking and content development across a broad remit. The successful candidates will pair this with exceptional programme execution ability including the fundamentals of:

• Planning work including breaking down tasks and dependencies
• Writing business cases
• Overseeing implementation
• Iterative development / agile approaches
• Stakeholder management
• Working with partners
• Knowledge transfer and capability development of the organisations we support

About you:

To be successful in the role of Programme Manager you will be an adaptable, talented individual with a depth of experience on specific topics and an appetite to work in a small and driven team which uses a multi-disciplinary approach to running programmes. You will be keen to contribute to the evolution of structures and processes and have the ability to collaborate purposefully with others on shared goals. You’ll be self-directed and able to anticipate future needs or activities, sometimes acting ahead or reacting to circumstances without waiting for direction.

All Programme Managers will be expected to have:  

• Passion for our mission to increase the financial resilience of people in vulnerable circumstances
• Programme Management experience on complex multi-faceted programmes including agile approaches
• Aptitude for convening and collaborating in multi-disciplinary teams
• Commercial acumen
• Understanding of the different operational programme delivery models and where these are most appropriate
• Strong oral and written communication skills
• Stakeholder management experience in complex stakeholder environment
• Knowledge of the importance of data security and safeguarding
• Technical accreditations or qualifications in MSP, PMP, Agile or equivalent will be looked on favourably but are not essential
• Experience of working with the social or impact investment, or community finance sectors

Fair4All Finance is committed to being a diverse organisation that is truly representative of the people and communities we serve. We are an equal opportunities employer with an inclusive environment where different experiences, expertise and perspectives are valued, where everyone is encouraged to grow and develop and all team members can contribute to their fullest potential.

Other roles you may have experience of could include: Project Management, Programme Manager – Growth and Development Programmes, Strategy Manager, Fund Manager, Debt Fund Manager, Propositions Development and Delivery Lead, PMO Lead, Transformation Manager, Change Programme Manager, Digital Transformation Manager, etc.

At Voscur, we are very proud of our role in supporting and developing Voluntary, Community and Social Enterprise organisations (VCSE). A key aspect of our service is to provide skills, knowledge and tools to help organisations run more effectively through learning opportunities and tailored consultancy.

Currently our learning and development service offers:

• General learning programmes on a comprehensive range of professional and organisational development topics, blending online and face-to-face formats.
• In-house programmes, tailored to the specific requirements of different teams.
• Start-up support for community groups and social enterprises.
• Bespoke facilitation and specialist consultancy.
• Collaborative learning through peer networks and special interest groups.
• Conferences focused on funding, strategic influencing and governance.
• Briefings and information events about a range of topics and opportunities.

We now have an exciting opportunity for a training and development professional to lead, manage and develop this part of our work.

The Learning & Skills Programme Manager will contribute to development programmes at Voscur and will manage the ongoing development of the VCSE Academy, a new platform for learning and collaborative personal and professional development. Building on Voscur’s successful training programme and utilising external sector-wide intelligence, you will lead the Academy’s development to enhance its current offer through the launch of further learning opportunities, such as coaching and mentoring, action learning and self-directed training. 

The successful candidate will ensure that Voscur’s learning and development service:

• Identifies and anticipates customers’ needs and develops learning resources to meet these needs.
• Operates as a viable and sustainable service by overseeing the planning, pricing, marketing and delivery of learning activities.
• Supporting the professional development of Voscur staff as well as external clients.
• Develops and maintains a network of learning professionals to inform planning, and a network of external consultants (Voscur Associates) to help deliver learning activities.

We are looking for an enthusiastic, confident and experienced learning and development professional with a strong track record in the planning and delivery of such services to the voluntary, community and social enterprise sector, partners and stakeholders.  

The ideal candidate will be adept at project development, project management and prioritising workloads, with the ability to lead discussions and share ideas as part of a diverse and creative team.

This is a part-time role (21 hrs per week), based primarily in our office in central Bristol, although currently home-based due to Covid19 restrictions.  This role will involve delivery of programmes at external venues and occasional out of hours commitments.

To find out more about working with us and our services, please see the attached ‘Working at Voscur’ overview. 

Equality is one of Voscur’s core values and we want our team to reflect the diversity of our city. We therefore welcome applications from people who are currently under-represented in the general workforce. 

Closing date: 21 May at 9am