Ageing Better in Camden is looking to recruit a Research and Learning Officer.  This new role will work to scope, collect, manage, analyse and disseminate learning on Ageing Better in Camden (ABC) outreach project, ABC specialist projects and ABC ‘warm welcome’ community activities

You will work with internal and external stakeholders to collect and collate insight and relevant learning from across the programme within its wider context.

Are you an excellent communicator with an understanding of the impact of social isolation and loneliness on older people who wishes to use their research skills, innovation and creativity in this role?  If so please apply via our website.

Research and Learning Officer (21 hours per week) – Contract until 28/02/21

Sc SO1 23-25, £31,434 to £32,577 pa pro rata

Closing date  - Thursday 28th November 2019 – 9 am

Interviews – Thursday 5th December

Who we are:

Muslim Aid are an International not-for-profit providing support to communities around the world affected by disasters, conflict or endemic poverty without regard to their social, religious, or ethnic background.

We place strong emphasis on long-term development projects that build the capacity of local people helping themselves. In addition to the 11 country offices worldwide we also work with multiple partner offices focussing on sustainable development programmes and providing humanitarian relief during times of crisis.

Summary of the role:

The Supporter Experience team is involved in ensuring the supporter experience is at the heart of everything we. We are aiming to increase the depth and value of supporter relationships whilst encouraging repeat giving or multiple interactions. The purpose of this role is to design and implement first class stewardship plans to ensure our amazing supporters have a great experience with Muslim Aid and care about the cause for many years.

About the Role:

The post holder will play a pivotal role in making Muslim Aid more data and insight driven in the way we fundraise and communicate with supporters. The Supporter Experience team will take a lead in mapping supporter journeys by using a data driven methodology to ensure we are implementing insights to improve the way we engage with our supporters.

As a confident communicator, you will help develop a culture based on understanding and interpreting supporter behaviours and motivations. Using this information, you will lead on mapping journeys and experiences across communications, campaigns and the fundraising portfolio to maximise a supporter’s lifetime value.

The main responsibilities of this role will be to:

• Maximise retention of existing supporters and grow the long-term value of the supporter base.
• Maximise the effective use of insight, data and knowledge in building and maintaining long-term relationships with supporters.
• Complete an audit of current supporter journeys across the organisation.
• Through research, testing and analysis, create new supporter journeys to increase engagement and improved income generation.
• Ensure we provide first class supporter care and stewardship through personalising and valuing our donors, fundraisers and volunteers and to build long term relationships.
• Ensure that all teams are enabled and empowered to identify opportunities and resolve issues to improve supporter care, loyalty and supporter retention.

About You:

To be successful in this role you will have:

• Significant supporter/customer care experience obtained from the commercial or charity sectors.
• Proven experience developing internal relationships across a complex organisation – working with internal clients to develop and adapt briefs to improve supporter experience.
• An understanding of the ‘Supporter Journey’ preferably gained in the charity sector
• Experience working in a busy environment, prioritising activities appropriately and managing multiple, conflicting priorities.
• Thorough understanding and experience of the principles of stewardship and a proven attitude of customer care.
• Excellent understanding of customer service and complaints management practices.

Why you should apply:

If you are process and data-driven and motivated by providing high standards of customer care, this role is an exciting opportunity for an goal-orientated individual to be able to lead on the mapping of the supporter journey and to build the processes supporting that journey.

You will be joining a supportive, highly-skilled, passionate organisation as a specialist in your field. Muslim Aid offer a 35-hour week, generous holiday allowance of 37 days (including bank holidays), flexible working and encourage a healthy work-life balance.

How to apply:

To apply please submit your cover letter (no more than 1 page) and CV to us. 

[For Country Offices]: Please do not include photo/Date of Birth/Marital Status/ Religion/Address on your application.

Muslim Aid’s recruitment and selection procedures reflect our commitment to the safety and protection of children and vulnerable adults in our care/employment. Successful candidates will be expected to undergo a DBS check. In addition, all successful candidates for finance roles will undergo an Experian Credit Check.

We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief or age. 

Only Shortlisted candidates will be contacted. Applications will be accepted until closing date, however, Muslim Aid reserves the right to initiate interviews and the selection process on a rolling basis with the aim of identifying an appropriate candidate as quickly as possible.

Year Here is an immersive full-time course in social innovation, kicking off in February 2020.

We believe that starting a scalable social business could be your best shot at impact – and that learning on the frontline is where you need to start.

Over 10 months, you’ll gain deep insight into complex social issues and learn to build entrepreneurial solutions to society’s toughest problems – from the housing crisis to knife crime.

If selected to become a Fellow, you will:

• Get frontline insights. You’ll spend the first 5 months working with the people hit hardest by austerity and gaining deep user insight. To deepen your systemic understanding, you’ll also work on briefs set by clients like Crisis, the NHS and the Greater London Authority.
• Meet your co-founders. Our Fellows have an average of 7 years’ career experience in fields ranging from biochemistry to law, and from journalism to engineering. They will become your support network, your collaborators and, ultimately, your co-founders.
• Build scalable ventures. You’ll test and build your own social business, with the potential to progress to our Incubator and launch it into the world. Fellows are guided by expertise from our partners like the Boston Consulting Group, ForwardPMX and BNYMellon.
• Learn from expert faculty. You’ll get a personal mentor and receive tonnes of training from a faculty of more than 80 social innovation leaders – from award-winning social designer Lauren Currie OBE to Nishant Lalwani, Director of Investments at Omidyar Network.

Beyond Year Here

Finish the programme with a venture and you’ll get seed funding, business support, desk-space and client introductions to launch your business.

Our alumni have launched 30 social ventures including: 

• Cracked It, the tech repair service staffed by ex-gang members. Social Enterprise of the Year 2018 and 2019.
• Birdsong, the feminist fashion brand selling wardrobe stapes made by women paid a fair wage. Featured in Vogue, Dazed and Vice.
• Appt, a HealthTech business that uses behavioural economics to help patients manage their long-term conditions – with multi-year investment from Innovate UK.
• Chatterbox, an online language tuition platform powered by refugee talent, featured in The Economist, Tech Crunch and The Times. 

Those that don’t start a venture join fast-growing social startups like The Difference, BeyondMe, Switchback and Matr.

Our impact

Since launching in 2013 at 10 Downing St, we have worked with 192 Fellows who collectively have contributed 118,000 hours to crucial frontline services.

Our alumni ventures have raised millions in investment, reached over 5,000 service users and received 4x Shackleton awards and 4x Forbes 30 Under 30 listings, among many others.

No course fees

Unlike a Master's degree or MBA, we have no tuition fee. This is a reimagination of higher education. Rather than spending a year in a lecture hall and paying £10,000 for the privilege, we challenge you to learn by doing – working on real social impact projects. Our partners pay us to be involved and that covers your tuition costs.

To widen access to the programme we have a small number of means-tested bursaries available, and offer additional support through TfL discounts and recommendations for flexible paid work and affordable accommodation.

Selection Process

We’re looking for people with a solid professional skillset and an entrepreneurial track record. This doesn’t mean you have to have started your own business before but you will need to demonstrate that you have a bias towards action. Drive, passion for social justice and a strong learning orientation are also essential.

It’s a 3-stage process: a written application, video interview and half-day selection workshop. Typically, 1 in 10 applicants secure a place on the programme.

Apply by midnight Sunday 1st December.

Innovation Coordinator

Salary: £21,985 per annum, depending on experience + good range of benefits

Contract: Permanent – 36.5 hours per week

Based: Milton Keynes

World Vision is an international children’s charity working with children, their communities, and with supporters and partners, in almost 100 countries.

Through long-term development projects, emergency responses and advocacy we’ve helped bring lasting change to millions of children, over more than 60 years. And as a Christian organisation, everything we do is motivated by our faith as we strive to reflect God’s unconditional love.

Work for World Vision UK and you will be part of a truly global Partnership, building brighter futures for vulnerable children.

Job Purpose

This is an exciting role working in a great team where every day is different. You will play an important role in delivering breakthroughs in the way we recruit new supporters- through events, campaigns and experiences. Whether in the office or out at an event, we share World Vision’s work in new and inspiring ways to engage new supporters to give regularly.

We are a small team with big aspirations for the coming year and are looking for someone who can support a varied portfolio of activities, getting into the detail to make it happen. As well as supporting senior team members, you’ll be managing your own projects to budget and KPI targets.

We’re looking for someone who’s passionate about transforming children’s lives. Knowledge in individual giving is desirable but not vital. This is a broad role, experience in admin, marketing and events will be beneficial - if you think your skills fit with the role, we’d like to hear from you.

As an active Christian, this role offers you the opportunity to integrate your Christian faith and be sensitive to its various expressions across cultures and denominations.

In addition to the salary offered, we offer good benefits including pension, generous holiday entitlement and free parking at our Milton Keynes office.

Please upload your CV of full employment history explaining any gaps of employment and reasons for leaving your previous employer. This must be accompanied with a covering letter stating how you meet the essential criteria given in the Job Description.

Closing Date for applications: Monday 2nd December 2019

Interview Dates: Weds 11th & Thurs 12th December 2019

World Vision UK is an Equal Opportunities Employer. We value diversity and aspire to reflect this in our workforce. We welcome applications from people representing all sections of the community. World Vision UK also operates flexible working policies and practices.

As a child focused organisation, World Vision UK is committed to the safeguarding of children, therefore any offer of employment is conditional upon the successful completion of applicable background checks, including a criminal records check.

By submitting your application, you understand and accept that World Vision UK will process the data you provide for the purposes of your application and in accordance with the World Vision UK - Job Applicant Privacy Notice is available on

No agencies please.

• Managing large teams
• Engaging senior stakeholders
• Delivering business cases to the highest standard
• Budgeting, forecasting and contracting 3rd party suppliers
• Working in fast-paced and high pressure environments
• Delivering commercially successful new products to market

The Centre for Justice Innovation is looking to recruit a capable and experienced research officer to help us build the evidence base for justice reform in the United Kingdom. 

You will join our growing research team in working to understand and support the work of innovative projects in the family justice and criminal justice systems. You will design and deliver quantitative and qualitative research, creating insights by working with service users and professionals at the front line of the system and analysing imperfect, real-world data sets. You will also work with our practice development and policy teams to translate your research findings into meaningful change.

In family justice, you will explore approaches like such as Family Drug and Alcohol Courts: problem-solving courts which aim to improve outcomes for children involved in care proceedings. They offer a new way of supporting parents to overcome issues like substance misuse, mental health and domestic abuse that have put their children at risk of serious harm. You will also contribute to research around criminal justice innovations such as youth diversion which seeks to prevent young people from getting caught up in the criminal justice system.

The Centre is a charity which seeks to build a justice system which every citizen believes is fair and effective. We champion innovative approaches and evidence-led policy reform in the UK’s justice systems.

The Centre for Justice Innovation is looking to recruit an ambitious individual to help us promote criminal justice reform in the United Kingdom. This is a permanent position. We seek to build a justice system which all of its citizens believe is fair and effective. We champion practice innovation and evidence-led policy reform in the UK’s justice systems. We are a registered UK charity.

You will work across a number of our exciting practice projects helping people on the ground to implement new ideas. Projects you could be working on include: supporting practitioners who work in point-of-arrest diversion schemes (youth and adult); co-designing toolkits with practitioners to support work with those who speak English as an additional language; supporting sites to develop problem-solving approaches in court; and, identifying the best new practice across the justice system in the UK.

You will have the opportunity to affect real change early in the criminal justice system and improve outcomes for the people caught up in it. The successful candidate will be able to demonstrate their ability to make changes to frontline practice, motivate others and solve problems. Operational experience within the British justice system is essential.

For full details, please visit our website. 

The deadline for applications is 9am on Wednesday 13th November 2019. Interviews will be held at our office in Kennington on Monday 25th and Tuesday 26th November. The role will begin in late 2019/early 2020.

We look forward to hearing from you!

The Projects Officer sits within the Programme Management Team, who are responsible for the effective management and oversight of the national logistical and administrative functions of the Frontline programme.

The Projects Officer will be responsible for delivering a number of high-quality events and projects to ensure that participants on the Frontline programme have a positive and seamless experience of its administrative elements. In particular, the Projects Officer will lead on the logistical management of Frontline’s annual five-week Summer Institute, as well as the Consultant Social Worker training programme.

The successful candidate will be someone with experience of managing complex projects and large-scale customer-facing events, and who enjoys managing relationships, developing processes, multi-tasking, and problem solving. This role is fantastic opportunity for someone looking to use and develop their skills in project delivery and events management to transform the lives of vulnerable children.

At Frontline we celebrate difference and believe the strongest teams encompass a wide range of backgrounds and experience. We are actively seeking to diversify and to create a workplace that is welcoming for all, regardless of disability, religious belief, sexuality, gender or ethnicity.

For a full job description, please download the job pack.

Title: Major Gifts Officer

Reports to: Head of Fundraising

Budget Responsibility: None

Based at: Head Office, Woolston, Southampton

Salary: £22,000 - £24,000 doe

Hours of work: Full-time [37.5 hours per week]

Team Association: Major Gifts Team

Fundraising Team

Development Department
 

Job Purpose To provide tactical support and co-ordination across all the Major Gifts Team’s income streams (Trusts, HNWIs and Legacies) and assist the team in reaching agreed annual income targets.

Key Responsibilities:

• Write and send compelling Trust applications to our regular Trust supporters.

• Support the Major Gifts Manager in co-ordinating the production of high quality supporter communications and materials.

• Support the Head of Development and Major Gifts Manager in co-ordinating a project to generate income from High Net Worth Individuals (HNWI’s), liaising with the Society’s Trustees and Senior Leadership Team.

• Support the Head of Development and Major Gifts Manager in the delivery of the Legacy Marketing Plan.

• Support in the delivery of bespoke cultivation events for HNWI’s and legacy pledgers.

• Support the Major Gifts Team with donor stewardship, donor journey and donor recognition tasks.

• Keep accurate records of all correspondence with Society stakeholders on Raisers’ Edge.

• Provide administrative duties related to trust and HNWI income generation, such as sourcing materials, preparing invoices and other activities as required.

Personal Development

The Major Gifts Officer will be expected to maintain a high level of competence and capability, identifying appropriate training and development opportunities as required.

Person Specification (minimum requirement)

Essential Attributes

• Confident and competent at approaching donors and prospects on the telephone, face-to-face and in writing.

• Excellent interpersonal skills with the ability to relate to people at all levels and to represent the Society in person.

• Excellent writing skills with the ability to write accurate, powerful, compelling and persuasive copy in a range of formats e.g. proposals, reports, brochures and posters/flyers.

• Excellent organisational skills, with the ability to plan and manage a complex and demanding variety of tasks and to meet strict deadlines.
• Educated to degree level or equivalent in experience.
• Prepared to work outside of normal office hours in the evenings and occasional weekends, including some overnight stays and overseas travel.

Desirable Attributes:

• Experience in working in a busy fundraising environment.
• Experience of using Raisers’ Edge or other CRM database.
• Experience of working for a charity and an understanding of charity law.
• An understanding of the global shipping and maritime industry.

Benefits

• Free onsite parking
• New modern building
• Friendly atmosphere
• Life assurance benefits
• Flexible working hours
• Out of town with easy access to main transport links

Age UK Bromley & Greenwich is a local, independent charity with a reputation for quality and innovation and the leading voluntary sector provider of services to older people in the London Boroughs of Bromley & Greenwich.

About the Role

Age UK Bromley & Greenwich is looking to appoint an Assessment and Allocations Officer to provide high quality and person-centred needs and risk based assessments for prospective and existing clients. The role includes assessing clients who reside in the London borough of Bromley or the Royal Borough of Greenwich, within their own homes if appropriate, and subsequently allocating services to those clients as deemed suitable.

Joining the charity at an exciting time of development and expansion, you will be a key player in helping us reach our clients with existing and new services.

About You

We are seeking applications from individuals with experience of undertaking holistic assessments and reviews, and supporting older/vulnerable people to identify their needs. You will need to demonstrate a compassion and empathy for people in a professional manner, have excellent communication, organisational and IT skills and experience of building relationships.

In return the successful candidates will be provided with comprehensive training to fulfil the role.

If you would like to be part of this exciting innovative service and are up to the challenge, then we are looking for you to join the team at Age UK Bromley & Greenwich.  We look forward to receive your application.

For further information about the role, the benefits of working for Age UK Bromley & Greenwich and to apply, please click on the Apply button.

Please note we do not accept CV applications.  No Agencies, thank you.

Age UK Bromley & Greenwich is the trading name for Age Concern Bromley, registered Charity No. 1060861

The British Association for Immediate Care (BASICS) is a national association with the following objectives:

• To advance the education of individuals with an interest in Immediate Care whether by profession or role, including health care professionals from a wide range of professions as well as military medical personal, associate practitioners, community first responders and first aid and voluntary rescue staff;
• To act as a resource body for schemes and individuals
• Promoting research and the development of all aspects of the subject of Immediate Care and publish the useful results of such research.

The role of our Chief Officer is to provide clear and mission driven strategic leadership to BASICS, ensuring the charity has financial sustainability and is able to strategically grow. The post holder is accountable for the operational delivery of the strategic plan and for staff leadership, development and management, and administration of the organisation. They will also act as an ambassador for the charity and champion its objects and Immediate Care.

The association over the last three years has undergone transformation change to ensure it meets the needs of its members and schemes in the 21st century. Our charity structure has been extensively reviewed and we are now adopting the status of a Charitable Company limited by guarantee  registered with both Companies House and the Charity Commission.

The successful person will need to have a track record of working at Chief Executive Officer or a senior leadership level in a health related organisation or charity. Ideally the person will have experience of Immediate Care and its delivery. Answering to the Board of Directors through the Chair, the ideal person should be a creatable influencer with the ability to deliver change as well as developing collaborative relationships to further the aims of the association.

To apply for this role please send a copy of your current CV along with a covering letter of how you meet the person specification.

For an informal discussion please contact Paul Gates, Chair BASICS Ltd 

Could you lead us?

The Centre has ambitious plans and so is looking for a Chief Executive Officer to push forward the aims of the Trustees.

The role provides an excellent opportunity for a strong leader who believes in the benefit that the natural world can provide to a wide range of people; while leading on the strategic development of The Ecology Centre, as well as managing the organisation on a day to day basis.

We are looking for a leader who has an understanding of the third sector, along with a strong commercial focus, so as to balance both our charitable and enterprise aims. An interest in the environment would be essential in order to understand the Centre’s work and to identify with what we aim to achieve.

In return, a generous remuneration package is offered to the right person, which includes 35 days holiday per year (of which 2 weeks at Christmas and New Year when the Centre is closed).  After two years an extra day’s holiday is given for each additional year worked, up to a maximum of 5 extra days.  The government’s auto enrolment pension scheme is in place.

What to do next

If you think you have the skills and determination to be our CEO, we’d love to hear from you!

Are you passionate about dogs and cats? Our people and animals make Battersea a great place to work. Your expertise will help increase our impact for dogs and cats everywhere.

We are looking for a Digital Officer to work closely with the Digital Team to develop and manage the Battersea website and other owned digital products with a particular focus on coordinating website activity and briefs, uploading website content, and improving the user experience on the Battersea website.

About us

Battersea is here for every dog and cat and has been since 1860. We are a leading animal welfare charity and over the last 150 years we’ve grown from one home in London to three rescuing and rehoming centres across the South East. With c500 staff and 1000 volunteers, we have cared for over three million vulnerable animals We also campaign tirelessly to make things better for dogs and cats; sharing our expertise and educating the public and policymakers about responsible pet ownership. Join us and make a difference for every dog and cat.

Our Marketing & Commercial Team

Battersea’s Marketing & Commercial department promotes the organisation’s work in an engaging and memorable way and works to achieve the objectives set out in the Brand, Marketing and Digital Strategy. Battersea is currently in the top 10 of the YouGov UK CharityIndex – a respected position that our department works hard to retain each year. Our work involves everything from digital and outdoor advertising campaigns to rehome our animals, to supporting other departments with their strategic objectives. We also manage Battersea’s online communities, offer brand guidance, ensure a responsive digital output and sell Battersea branded products. We do this to raise awareness of Battersea’s work, so we can be here for more dogs and cats.

Within the Marketing & Commercial department sits the Digital team. Responsible for Battersea’s digital output, our goal is to drive innovation and impact online. We manage Battersea’s website, and lead its digital products, campaigns and advertising – all to increase awareness of Battersea’s work and engage people with the need to support our dogs and cats.

What we can offer you

Our dedicated people mean that we can be here for every dog and cat. Whether you are sharing an office with our dogs or directly caring for our cats, our animals show their appreciation every day. There is no better reward than seeing the difference you make to the lives of our dogs and cats first-hand; although we also provide a wide range of employee benefits, including:

• 28 days of annual leave (plus 8 days paid public holidays) per year

• Generous pension contributions – up to 10% employer contribution

• Free healthcare cash plan, where you can claim for a range of treatment including dental (£120), optical (£120), physiotherapy, chiropody and acupuncture (£300) every year

• Annual interest-free season ticket loans

• Discounted gym memberships and cycle to work schemes

• Life insurance

So, if you are passionate about dogs, cats and about our work, then we’d like to hear from you.

For full details, including our job applicant privacy notice, please download our recruitment pack. You can apply by visiting our website. All applications must be submitted before the closing date advertised.

Events Officer
Harrogate, North Yorkshire (office based, with some travel to event locations)

About Us

Yorkshire Cancer Research is one of the most exciting and innovative charities in the UK. The charity is a leading funder of cancer research in the region and has a track record of supporting ground-breaking projects and clinical trials to help prevent cancer and increase survival. We are working to save an extra 2,000 lives a year in Yorkshire.

Yorkshire Cancer Research is entering an exciting period in its development. As part of this we are expanding our team at our Head Office and a number of new roles are being created. We are currently looking for an Events Officer to join our events team with a particular focus on generating income and increasing our reach by delivering a range of events across Yorkshire.

The Benefits

- Salary of £24,000 - £27,000 DOE
- Pension scheme
- Private medical insurance
- 25 days’ holiday plus Bank Holidays
- Offices within walking distance of the train station/free onsite parking

If you are an events management professional with experience of developing and implementing fundraising opportunities and planning events, then this is an excellent opportunity to continue developing your career in events management.

We’ve got a strong set of values that inform everything we do and we’re looking for people who are aligned with these. As our Events Officer, you will strive for excellence in everything you do, have integrity, champion expertise through improvement and innovation and be a great team player.

The Role

As Events Officer, you will help progress Yorkshire Cancer Research’s strategic aims to increase the charity’s reach by building a portfolio of events.

Working with other teams, you will ensure events communications are aligned with our tone of voice while being empathetic towards, and able to anticipate, customer needs.

Reporting to the Events Manager, you will:

- Support the delivery of events and take ownership of smaller-scale events
- Provide first rate supporter care for all those who take part in our events
- Research events across Yorkshire to identify where we would benefit from having a presence
- Research and develop charity-owned fundraising event proposals
- Develop business cases to illustrate costs and predicted return on investment
- Monitor and report on financial performance and post-event learnings

About You

To join us as an Events Officer, you will need:

- To be educated to degree level or equivalent in an Events, Business or Marketing related course
- At least two years’ experience in an events management role
- Experience of delivering income generative events
- Experience in providing support for event participants
- Line management experience and experience of leading teams of volunteers
- A track record of leading volunteers and helping them to support events
- Excellent planning and organisational skills
- Experience of using a CRM or fundraising database

Other organisations may call this role Fundraising Events Officer, Assistant Fundraising Events Officer, Fundraising Assistant, Events Officer, Assistant Fundraiser or Marketing & Events Officer.

The closing date for applications is 22nd November 2019 with first stage interviews to be held between 29th November 2019 and 2nd December 2019.

Webrecruit and Yorkshire Cancer Research are equal opportunities employers, value diversity and are strongly committed to providing equal employment opportunities for all employees and all applicants for employment. Equal opportunities are the only acceptable way to conduct business and we believe that the more inclusive our environments are, the better our work will be.

So, if you’re seeking your next step as an Events Officer, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.

Working hours: 37 hours per week, including some evening and weekend work