Insights jobs

Are you an influential and collaborative individual with experience of advice work and a good understanding of money and debt support? Are you a natural at supervising and supporting others and have a desire to progress your specialist level knowledge? If so, join Shelter Scotland as a Senior Housing Rights Worker and you could be soon playing a key role in helping to build the financial resilience of people in Scotland with poor financial health.

About the role

We are seeking a strategic and experienced professional to lead the delivery of housing rights advice and advocacy, across office, community, and remote settings. The role includes managing local projects, line managing up to three staff, and ensuring quality assurance in line with Scottish National Standards and Shelter Scotland’s service model. You will lead community engagement, stakeholder relationships, and work with people with lived experience of homelessness to inform and influence practice. The postholder will contribute to evidence gathering, reporting, and strategic advocacy, ensuring alignment with organisational outcomes and supporting anti-racist and inclusive approaches in housing.

Role specifics

The ideal candidate will demonstrate strong leadership and motivational skills, enthusiasm for delivering workshops and presentations, with proficiency in IT and CRM systems. Experience in advice work, preferably with a housing focus, alongside knowledge of housing or social justice issues and the ability to develop specialist expertise, is highly valued. You will be skilled in creative problem-solving, influencing decision makers, and presenting information clearly and compellingly.

Apply to be part of our team and be the change you want to see in society.

Benefits 

We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.

We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.

About the team

There are three Community Teams - North, West and East. These teams of housing rights workers engage with and activate communities in delivering insight and evidence and targeted interventions, to address local issues and contribute towards the Shelter Scotland Housing Emergency campaign for structural change.

About Shelter Scotland

Shelter Scotland is Scotland’s national housing and homelessness charity. Our vision is of a home for everyone in Scotland. For over 50 years, the way we drive change has remained the same. We advise and support people in housing need today and use the insight we gain to inform our campaigns to change tomorrow. We also raise professional standards for those working in Scotland’s housing and homelessness sector by offering a broad range of training courses.

Home is a human right. It’s our foundation and where we thrive. Yet everyday thousands of people are being devastated by the housing emergency.

We exist to defend the right to a safe home. Because home is everything.

We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.

Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter Scotland. We welcome you on our journey to becoming truly anti-racist.

Safeguarding statement

Safeguarding is everyone's business. Shelter Scotland is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies. 

Shelter Scotland does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.

Background and Contract

This is a role that promises good growth potential, with the chance to work across multiple geographies. The position of Junior Impact Analyst, at Bridges Outcomes, will support education projects funded by Sustainable Development Goals Outcomes Fund (SDG OF).

Reporting to the Operational lead, the primary focus of this position will be the successful delivery of the Sierra Leone Early Childhood Education (SLECE), the Rwanda Early Childhood, and South African Early Childhood initiatives. However, we also anticipate this role to support our work in the Ghana Education Outcomes Programme (GEOP), leveraging overlapping themes and collaborative opportunities across these impactful projects.

You will contribute to programme performance, data quality and evidence generation across initiatives in Sierra Leone, Rwanda, South Africa and Ghana. Across all programmes, we work with a mix of national and international NGOs.

Sierra Leone Early Childhood Education (SL ECE) 

A national initiative focused on expanding safe community‑based centres, improving access and attendance, strengthening structural and process quality, and enhancing holistic child development outcomes. Delivery is implemented through multiple lots with NGO partners. The programme is currently in implementation and runs from 2026 to 2029.

Rwanda Early Childhood Education Programme 

Launched in 2026, this four‑year programme focuses on strengthening early childhood development outcomes through evidence‑driven delivery and performance management.

South Africa Early Childhood Programme 

Initiated in 2026, this three‑year programme supports improvements in early learning quality and access through partnerships with national and international NGOs.

Ghana Education Outcomes Programme (GEOP) 

 Supporting the government’s GALOP strategy through outcomes‑based delivery across rural districts and major urban centres. The programme includes an Accelerated Learning Programme for out‑of‑school children and a Mainstream School Improvement Programme. Implementation runs from 2023 to 2026.

For more details visit Bridges Outcomes Partnerships website

Role Purpose

The Junior Impact Analyst will be accountable for:

· Providing hands‑on Monitoring, Evaluation and Learning (MEL) guidance to in‑country delivery partners (national and international NGOs), ensuring practical, context‑appropriate monitoring systems that drive performance improvement.

· Coordinating closely with delivery partners to track milestones, validate outcome achievements, and ensure timely submission of evidence required by the Outcomes Fund commissioner.

· Enhancing the data capabilities of delivery partners, with a strategic emphasis on effective decision-making.

· Developing practical performance‑management tools and forecasting models that help anticipate delivery risks and guide course‑correction.

· Creating and disseminating actionable insights and learnings to support delivery partners and internal teams, emphasizing strategic problem-solving to enhance outcomes.

· Ensuring that delivery partners within the programme adopt data-driven approaches to continuously refine and improve service delivery.

· Leading and standardizing data analysis efforts across programmes, driving improvements in services, systems, and processes through collaborative work with the team.

· Spearheading the development of templates and process frameworks that empower delivery partners to achieve operational excellence.

· Overseeing and fulfilling comprehensive reporting requirements, including the preparation of impact assessments and reports for commissioners and the board.

· Ensuring MEL systems meet programme‑level compliance requirements, including data quality assurance, verification readiness, and alignment with commissioner standards.

· Strategically supporting financial processes by overseeing invoicing and budgeting to enhance financial efficiency and sustainability of projects.

Key responsibilities

Delivery Impact

· Co‑develop MEL frameworks with delivery partners, ensuring indicators, tools, and data flows are realistic for community‑level implementation and aligned with programme outcomes

· Facilitate collaboration among data analyst teams from delivery partners to proactively address challenges and co-create solutions aimed at enhancing service delivery

· Follow up with delivery partners on activity completion, milestone progress, and evidence submission, ensuring timely and accurate reporting into programme systems.

 Process Improvement

· Lead strategic initiatives to enhance team efficiency and effectiveness.

· Refine and adapt existing working files and tools to optimize usability and performance, while evaluating current practices and identifying opportunities for substantial improvements.

· Identify opportunities for process automation and improving utilisation of management data

· Strengthen MEL processes within delivery partners, including data collection protocols, field supervision routines, and feedback loops for continuous improvement.

 Data Analysis

· Deliver high-quality statistical analysis and comprehensive impact reports to engage diverse stakeholders and provide meaningful insights that include short, medium, and long-term projections for enhanced programme impact.

· Ensure the relevance and effectiveness of data dashboards by integrating early warning systems to highlight priority areas for action.

· Translate data into practical performance insights for delivery partners, highlighting operational bottlenecks and recommending corrective action

· Provide mentorship and strategic oversight to M&E teams within delivery partners, ensuring the effective completion of roles and responsibilities.

· Maintain meticulous attention to detail and ensure high standards of grammar and accuracy in all documentation.

Data Integrity

· Collate and update volumetric and programme data and systems, continually developing and refining data collection processes.

· Strengthen data reliability by enhancing data flow from beneficiaries through to final reporting.

· Conduct periodic data quality checks with in‑country CSO teams, ensuring accuracy of field‑level data and alignment with verification requirements

· Ensure compliance with data protection legislations when retaining and sharing information.

· Identify opportunities for process automation and ease of access to information.

Impact Presentation

· Deliver consistent, aggregated representations of project performance against targets, ensuring clear and compelling presentations.

· Partner closely with the Programme Director and Manager to create and deliver engaging and accurate programme outcome presentations.

· Tailor communication to suit varied audiences, including formal presentations for high-level stakeholders.

Relationship Management

· Collaborate with Analyst colleagues to streamline data processes, minimizing manual interventions where possible.

· Build strong working relationships with in‑country CSO teams, providing supportive, capacity‑building engagement that strengthens MEL practice and operational delivery

· Work collaboratively with finance and investment teams to monitor programme invoicing and maintain awareness of the intersection between outcome achievement and the financial status of the project.

· Actively contribute to stakeholder meetings and forums, demonstrating focus and attentiveness to discussions

· Support the Operations Lead and Senior Impact Analyst in ensuring delivery partners meet commissioner compliance requirements, including documentation, evidence standards, and reporting timelines.

Experience, Skills & Abilities

To take on the above responsibilities, we will be looking for you to demonstrate strengths in the following competencies:

· 1 to 2 years relevant post-graduate professional experience in education, international development, consulting, or similar sectors.

 · Curious and Inquisitive: You crave knowledge and consistently seek learning opportunities.  You look for patterns and ask questions that nobody else has thought to ask.

 · MEL and Analytical Skills: Demonstrated experience designing or implementing MEL systems, analysing programme data, and generating insights that inform operational decision‑making

 · Problem Solving: You can make sense of something complex and recommend practical solutions.

 · Adaptable:  You can adapt easily to changes in work. You are flexible and act as an advocate for change.

 · Communication: You can confidently communicate your ideas verbally and in writing. You can simplify complexities and adapt your communication so others can understand.

 · Autonomy: You take ownership of your tasks and can plan and manage your own time to achieve them.

 · Relationship Building and Teamwork: You can build credible and trusting relationships internally and externally, including with people from different cultures and backgrounds.

 · Attention to Detail: You are detail-focused and ensure the work you produce is accurate and of a high quality.

 · IT and Data Analytic Skills: You have a strong working knowledge and understanding of Word, Excel and PowerPoint, and you embrace the opportunity to learn new IT applications.

 · Experience working directly with in‑country civil society organisations (not only HQ‑based teams), ideally in education, early childhood development, or community‑based programming

 · Experience supporting performance management processes—tracking milestones, monitoring delivery progress, and coordinating with partners to resolve delivery challenges.

· Strong organisational skills with the ability to manage multiple workstreams, follow up on partner deliverables, and maintain compliance with funder requirements.

 · Previous Power BI experience would be advantageous.

 · Ability and desire to travel to Sierra Leone and similar contexts.

Safeguarding Commitment: As part of Bridges, you will help create a safe, supportive, and empowering environment for everyone we interact with. We believe safeguarding is a shared responsibility, where all colleagues play an active role in promoting wellbeing, identifying safeguarding concerns, and working together to ensure these are addressed promptly and respectfully. This includes maintaining professional boundaries, reporting concerns promptly in line with organisational policies, and completing all required safeguarding training.  All colleagues must remain vigilant, model safe practices, and contribute to a culture where people are valued, listened to and where safety, dignity, and wellbeing are prioritised at all times.

Data Protection Commitment

As part of Bridges, you will play an important role in protecting the privacy, rights, and personal information of the people we support, our colleagues, and our partners. We expect all team members to handle data with care, respect, and confidentiality, following our organisational policies and the requirements of data protection legislation. This includes using information appropriately, storing and sharing it securely, and reporting any concerns or breaches promptly. You will be supported with training and guidance to help you contribute to a culture where trust, transparency, and responsible data practices are embedded in our services and decision making. 

Benefits

To reward your hard work and dedication, we offer a competitive salary package and exceptional opportunities for growth, working alongside a global team of market leaders in outcome-based contracts.

What we will offer you

• We are a flexible employer and we will support you to ensure you achieve a healthy work life balance.

• You will be joining an incredibly dedicated, vibrant, dynamic and talented team of people who are deeply passionate about services which improve people’s lives and public sector reform.

• You will get 25 days’ annual leave plus 8 days for bank holidays plus a birthday leave day and 2 additional ‘gifted’ day/s between Christmas and New Year

• We offer a Salary Sacrifice Pension Scheme

• We offer 4 x Life Insurance, Income Protection Insurance and wellbeing benefits & resources

• We also offer Private Medical Insurance on successful completion of your probation period

• You will be able to access Learning and development opportunities

Application process/next steps

Please click on the link to direct you to the Applied platform, where all our applications are managed. You’ll answer some questions that are related to the day-to-day job and will be asked to upload your CV. Your answers will go through our sift process: all answers will be anonymised, randomised and then reviewed by a panel of reviewers.

NB We value authenticity are looking for applications that genuinely reflect your own experience, skills, and motivation for the role. While we recognise that some candidates may use AI tools for light support (for example, to check grammar or structure), we ask that all answers and application content are predominantly your own work. This helps ensure a fair and meaningful assessment of every application.

If you are shortlisted, we’ll invite you to the next step, which will be first and second round interviews with the hiring team. Applications will be reviewed on a rolling basis, so we encourage you to apply early. We may close the vacancy before the closing date if sufficient suitable applications are received.

Bridges Outcomes Partnerships is an equal opportunities employer and ensures that no applicant or employee receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, or race, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable. We welcome applications from candidates of all backgrounds and will make reasonable adjustments for any part of the recruitment process for candidates who meet the minimum criteria for the role. Please note, for this particular role candidates will require Right to Work in the UK.

Chief Impact Officer (International Human Rights/Modern Slavery Charity)

Location: Remote in the UK (with regular travel to Manchester) | Salary: up to £80,000 per annum | Contract: Full-time

The Opportunity

Civitas Recruitment are delighted to be working with a leading international, anti-trafficking charity who are seeking a Chief Impact Officer to spearhead global Programmes, Policy, Training and Survivor Inclusion. This executive role will shape and scale programme strategy, champion innovation, and ensure delivery remains survivor-centred, rights-based and grounded in evidence. Working closely with the CEO and senior colleagues, you will strengthen impact, influence systemic change, build a learning culture through MEAL-driven insight, and support sustainable programmatic funding across an international portfolio.

Key Responsibilities

Lead global programme strategy and innovation, aligning delivery to the organisation’s long-term framework and theory of change.

Oversee development and quality of programmes across the Global North and Global South, including partnership and new product development.

Strengthen MEAL capacity, data consistency and digitisation, using insights to drive quality, learning and continuous improvement.

Provide executive oversight of operational procedures, safeguarding, due diligence, governance and programmatic risk management.

Lead the global Policy and Research agenda; build relationships and represent the organisation in relevant forums and platforms.

Oversee global learning and training functions, developing prevention/awareness and internal/external training products.

Accountability for programme budgets and funding needs; support grants, reporting and donor engagement alongside fundraising colleagues.

Embed survivor-empowering approaches across programmes, policy, learning and external engagement.

The Candidate

Significant senior leadership experience within an international organisation, with a strong track record of scaling impact.

Strong experience of international programme leadership, including remote/multi-cultural teams and complex operating environments.

Expertise in MEAL and using data, research and learning agendas to improve programme quality and strategic decision-making.

Proven ability to influence policy and advocacy, including oversight/commissioning of research and engagement with senior stakeholders.

Strong financial and operational acumen, including budget oversight and managing grants from a programmatic perspective (compliance and reporting).

Confident communicator at Board and external senior stakeholder level; strong written and verbal skills, including public speaking.

Experience leading through risk and crisis management, with a diplomatic and collaborative approach.

Highly desirable: sector experience in modern slavery/human trafficking or closely aligned human rights fields.

How to Apply

Please apply immediately or further infomation and informal dicussion, please contact Syed at Civitas Recruitment. Rolling applications. 

The Woodland Trust is looking for a Senior Market Research Executive to help the delivery of Market Research projects across the Trust.

The Role:
•    This role will involve leading on small to medium sized research project using both quantitative and qualitative methodologies.
•    Develop internal market research briefs and market research plans to maximise the use of findings and ensure alignment with organisational priorities.
•    Develop end to end market research projects including research frameworks, questionnaires and facilitation materials.
•    Analyse data to provide a comprehensive and accurate response to support change and growth within the organisation.
•    Manage external market research agencies and suppliers from contracting through to delivery.
•    Communicate insight and market research project outcomes across the organisation through written reports, presentations and tailored briefings.
•    This is a hybrid position with a mix of home working, and from our head office in Grantham, Lincolnshire. Head office attendance would be required no more than once a month on average. Occasional travel to other offices and remote locations may also be required.
•    This role is a fixed term contract until the 30th October 2026.

The Candidate:
•    Experience in using qualitative and quantitative methodologies to deliver and support on market research projects.
•    Strong stakeholder relationship skills with the ability to understand the needs of stakeholders and challenge appropriately.
•    Experience designing research materials including questionnaires and discussion guides.
•    Knowledge of analytical techniques with the ability to interpret and translate data into clear insight.
•    Strong collaboration skills with the ability to collaborate with stakeholders to shape market research plans.
•    Experience using survey software tools for survey creation to reporting.
•    Knowledge on project management approaches, including planning, prioritisation and delivery.

Benefits and Wellbeing:
Joining our team means you’ll be a big part of tackling environmental and climate issues. We take good care of our staff, offering support and training opportunities. We also offer:
•    Enhanced Employer Pension
•    Life Assurance
•    Flexible & Hybrid Working Options
•    Generous Annual Leave - 25 Days Plus Bank Holidays (pro rata’d for part-time)
•    Buy and Sell Holiday Scheme
•    Enhanced Parental Pay
•    Employee Assistance Programme

About Us:
The Woodland Trust is the UK’s leading woodland conservation charity.  We want to see a world where trees and woods thrive for people and nature. The Trust engages and inspires people to make their difference tackling the nature and climate crisis helping protect, restore and create our vital woods and trees.

Our Commitment to Diversity and Inclusion:
To achieve our vision of a world where woods and trees thrive for people and nature, we need to better reflect society and the communities we work in. All people, no matter their background, identity, ability, or circumstance, should benefit from trees.  
People of colour and disabled people are currently under-represented across the environment and conservation sector. If you identify as a person of colour and/or disabled, we particularly encourage you to apply. 
Please contact us to discuss any additional support or adjustments you may need to complete your application.

Application Advice:
For fairness we keep our candidates’ personal details hidden from the hiring managers, and we do not ask for your CV at application. Make sure that you answer the Application Questions to show your relevant skills and passion for the role. Even if you don't meet every requirement of the role, we would encourage you to apply. 

Acceptable Use - Artificial Intelligence (AI):
We understand that candidates may choose to use AI tools to support their job applications-for example, to help structure or edit written responses. We welcome the use of AI in this way, particularly where it helps improve accessibility, such as for neurodivergent applicants. However, we ask that any information submitted reflects your own experience, skills and understanding. During interviews, candidates are expected to respond independently without the use of AI tools.

Apply Now:
If you're ready to make a difference and grow with us, send in your application today. We might close the job opening early if we get a lot of applications, so it's a good idea to apply soon. If we do close the advert early, and you have an application in process, we will email you prior to closing to give you time to complete.

Interviews will take place via teams

Harris Hill is delighted to be supporting Muslim Aid in their search for a Head of Income Generation & Marketing, a pivotal leadership role at the heart of a respected international charity.

Muslim Aid is a faith-based humanitarian organisation working to support communities affected by poverty, conflict and natural disasters. With a strong heritage and global reach, they are now looking for an ambitious and strategic leader to drive forward their income and marketing strategy and help shape the next phase of growth.

About the role

London (Hybrid – 3 days office)
£55,620 – £59,000

This is a senior leadership position, reporting directly to the CEO and sitting as part of the Leadership Team.

The role will lead and deliver an ambitious income generation and marketing strategy, with a strong focus on growing unrestricted income and diversifying revenue streams across digital, philanthropy, corporate partnerships and community fundraising.

You will oversee a broad and talented team spanning digital, supporter engagement, partnerships and campaigns, providing both strategic direction and hands-on leadership.

Key responsibilities

• Lead and deliver a cross-organisational income generation and marketing strategy
• Grow and diversify income across digital, corporate, and high-value audiences
• Drive innovation in digital fundraising and supporter engagement
• Strengthen brand, profile and communications across all channels
• Use data and insight to optimise performance and maximise ROI
• Lead, inspire and develop a high-performing team
• Play a key role in organisational strategy and leadership

You will bring:

• Significant senior-level experience within a charity/INGO environment
• A strong track record of growing income across multiple streams
• Experience developing and delivering fundraising and marketing strategies
• Proven leadership and team development experience
• Confidence working with data, digital channels and performance insights
• The ability to build strong relationships internally and externally

A background across areas such as individual giving, major donors, corporate partnerships or digital fundraising would be highly valuable.

Genuine Occupational Requirement

Due to the nature of this role and the organisation’s faith-based context, there is a Genuine Occupational Requirement for the postholder to be a practising Muslim, in accordance with the Equality Act 2010.

Application process

• Closing date: 22nd April (9am)
• Shortlisting: 23rd April (Harris Hill will submit a vetted shortlist)
• First interviews: Week commencing 27th April
• Final interviews: Week commencing 4th May

To apply, please send your CV and a supporting statement (max 2 pages) outlining your suitability for the role.

As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.

Job Summary – Head of Income Generation & Engagement

About the role

We are recruiting a Head of Income Generation & Engagement, who will be an integral part of the Executive Team, working closely with colleagues to help shape the organisation’s direction, contribute to key decisions, and drive income generation, marketing and engagement.  You will be central to delivering our shared vision, values and mission, and will be fundamentally values-led in your approach.

The Head of Income Generation & Engagement is responsible for developing and delivering an ambitious, integrated strategy that maximises sustainable charitable income, strengthens Age UK Merton’s brand and reputation, and deepens engagement across the communities we serve.

This a commercially focused role, developing and expanding our current paid-for services, ensuring service processes, staffing structures and client pathways are robust and underpin Age UK Merton’s continued sustainability and good reputation. The role will be responsible for the startup of strategic fundraising activity across the borough, decreasing our reliance on our current income streams, and diversifying our avenues of income to support long-term service development & growth.

About you

We are looking for a compassionate, yet dynamic leader, with the credibility and gravitas to quickly gain the trust and respect of peers and colleagues, and who will be able to connect, inspire and motivate staff, volunteers, partners and the wider community.

You will come to the table with a deep expertise in strategic income generation, engagement and communications. You will have a strong commercial acumen, with a demonstrable track record and proven ability to develop and shape strategy and implement transformational change that drives sustainable growth in both income and audience engagement.

We are looking for someone innovative and ambitious, professional and personable; you will be an outstanding communicator, with the ability to engage and influence a wide range of stakeholders.

You will be empathetic and passionate about the Age UK Merton mission, with the dynamism to inspire and unite diverse, multidisciplinary teams around clear, shared business objectives.

Job Description

We are an equal opportunities employer, aspiring to reflect the communities that we serve, and we welcome applications from people of all backgrounds and experiences. We value diversity and believe our differences enrich the services we provide to local older adults. They also help us as colleagues by encouraging us to challenge ourselves, learn, innovate, and adapt.

Job title: Head of Income Generation & Engagement

Salary: £50k to £60k (dependant on experience)

Hours: 37.5 hours per week (1.0 WTE)

Responsible to: CEO

Based at: Elmwood Centre, 277 London Road, Mitcham, CR4 3NT and hybrid working from home, frequent travel throughout the borough required

Contract: Permanent

Direct reports: Community Outreach Officer, Activity Centre Coordinator, At Home Manager

Key result areas:

Fundraising

· To set the strategic direction for income generation at Age UK Merton, developing and delivering a sustainable portfolio of future-focused fundraising that grows income and optimises the supporter journey over the long term.

· To lead the diversification of income, reducing reliance on any single partner or

activity and building a resilient, balanced fundraising portfolio that represent a high return on investment and grows our supporter base. This will be via individuals, corporates, trusts & foundations, statutory bodies and the community; cultivating long-term, meaningful partnerships, enhancing Age UK Merton’s reach, influence and income-generating potential.

· To strengthen and grow the legacy pipeline, overseeing effective stewardship and marketing, and will oversee the external lottery, ensuring regulatory compliance and annual growth.

· To maintain an agile, insight-driven approach to stay ahead of sector trends and competitor activity.

· To develop sound business cases for investment in new income generation posts or activity.

· To build organisational resource capability and resilience to facilitate future growth.

Commercial Services

· To develop and expand our paid-for services, with a focus on outreach activity to widen reach and access to services, and to increase client numbers and those in underrepresented and underserved populations.

· To develop and expand our paid-for services, to increase client numbers to create a step change in sustainable income and delivery of services across the borough.

· To ensure our paid-for services represent a strong return on investment and to ensure the business model is regularly reviewed for cost efficiencies and potential for growth.

· To ensure service processes, staffing structures and client pathways are robust and underpin Age UK Merton’s good reputation.

· Where appropriate, to seek out funding via grants, trusts and foundations to bolster paid-for service activity, overseeing bid development processes, ensuring quality, competitiveness, transparency and appropriate risk assessment.

· To continuously evaluate the potential for partnership working and collaboration to increase impact and improve performance.

Engagement

· To shape and deliver an engagement strategy that spans all Age UK Merton audiences, growing brand awareness and deepening engagement, understanding motivations and behaviours, and ensuring we focus our efforts where they can make the greatest difference.

· To identify underrepresentation and underserved groups within our borough, building relationships with communities and community leaders to create two-way dialogues to understand unmet need and inform future service development.

· To champion digital, data-led ways of working across engagement activity, working to strengthen our digital presence, and using insights to create relevant, compelling and personalised experiences across all channels.

· As custodian of the Age UK Merton brand, to ensure consistency, clarity and strength of messaging across the organisation.

· To lead the development and delivery of integrated marketing, communications and public relations strategies, ensuring a seamless omni-channel approach.

· To ensure that external communications are accurate, values-led, and reflective of organisational impact, maintaining confidence among funders, partners, and the wider public.

Communications & Marketing

· To lead the development and delivery of a communications strategy that maximises opportunities to increase Age UK Merton’s profile locally and nationally.

· To oversee the development and delivery of our digital channels, in particular social media and the website.

· To oversee the editorial direction, design, production, distribution and quality of the organisation’s publications.

Strategy and Partnerships

· To work as part of the Executive Team, shaping the organisational strategy, culture and cross departmental ways of working.

· To lead the development and delivery of seamless income generation and engagement strategies and annual operating plans aligned to organisational priorities.

· To set, manage and monitor budgets, ensuring clear targets, KPIs and accountability across teams.

· To provide high-quality analysis, reporting and insight to inform strategic decision-making, Board reporting and accountability to funders.

· To ensure robust management of restricted and contractual funding, setting financial controls, to comply with internal policies and regulatory requirements.

· To act as an ambassador and spokesperson for Age UK Merton, representing with

Professionalism, confidence and compassion.

· To build and maintain strategic partnerships, networks and relationships to strengthen visibility, influence and community engagement.

Governance, Compliance & Risk

· Ensure compliance with the Charity Commission, Fundraising Regulator, the Gambling Commission, advertising standards and GDPR/data-protection legislation.

· To contribute to strong risk-management frameworks, ensuring early identification, mitigation, and appropriate investigation of risks.

· Oversee policy development as applicable for the department.

People

· To grow and develop a high-performing team, and to make the case for further resource investment where appropriate, in order to recruit and develop a multi-disciplinary team covering income generation, marketing, communications and engagement, with a view to develop a culture of creativity and professionalism across the entire team.

· To ensure effective performance management, with regular 1:1s, appraisal, individual and team development and succession planning.

· To embed, review and optimise new team structures and systems to maximise efficiency, impact and income.

· To ensure volunteers are effectively integrated, supported and aligned to organisational priorities.

General

· To establish good working relationships with all relevant stakeholders and liaise as required

· To comply at all times with the policies and procedures of Age UK Merton. 

· To ensure that Age UK Merton’s Equal Opportunities policies, principles and practices are observed and implemented throughout service delivery.

· To carry out any other relevant tasks as required, to ensure the effective development of the organisation and the delivery of its services, this may include supporting weekend and out of hours events for time off in lieu.

· To attend staff meetings, 1:1s, and appraisal meetings.

· To be aware of own training needs and participate in training/education to improve performance considered relevant to the post and to achieve agreed targets.

· To act as a representative of the values, beliefs and principles of AUKM at all times.

· To undertake any other duties that are requested and commensurate with the grade and remit of the post.

Deadline for applications will be Friday 10th April 2026.

Interviews will take place w/c 20th April 2026.

If you have not heard from us within three weeks of submitting an application, you can assume that you have not been shortlisted.

We’re looking for a brilliant Fundraising Manager to devise and deliver strategies to raise money, including for Global’s annual Make Some Noise Appeal. This exciting, project-led role spans mass-participation initiatives, high-profile presenter challenges, events, delivering partnership content, innovation – and lots more. You will be working across some of the UK’s best-loved radio and media brands, including Heart, Capital, Smooth, Classic FM, LBC and Radio X.

A strong background in events, content creation or project management is essential. You do not necessarily need to have prior charity experience.

As a Fundraising Manager, you will:

• Lead fundraising projects and events across Global’s and Make Some Noise’s platforms, creating compelling, income-generating content.

• Account manage stakeholders at Global and externally through their fundraising plans.

• Be equally at home coming up with creative ideas and using mass data to spot patterns and look for opportunities. 

Key Responsibilities

Project Leadership (60%):

• Manage key relationships with stakeholders e.g. radio programming leadership.

• Develop a range of fundraising campaigns, ensuring seamless execution and strong ROI.

• Lead the delivery of fundraising projects across radio and other platforms through clear communication, strong collaboration and excellent stakeholder management.

• Innovate new fundraising methods aligned with Global’s platforms and charity objectives.

• Work with our partnerships and marketing teams to develop and implement community and corporate fundraising content across Global’s and Make Some Noise’s platforms

Operational Management (40%):

• Ensure compliance with guidelines and best practices in all money-raising initiatives.

• Set up fundraising mechanisms and input data as needed to support campaigns

• Recruit and line manage staff as needed during peak periods.

What You’ll Love About This Role

• Think Big: Work with some of the UK’s biggest media brands and famous presenters.

• Own It: Take responsibility for creating exceptional campaigns that raise money and make an impact in communities across the UK.

• Keep It Simple: Streamlining processes for efficiency and effectiveness in fundraising operations.

• Better Together: Collaborate with a passionate, knowledgeable, and supportive team.

What Success Looks Like
In your first few months, you’ll have:

• Understood the status of current fundraising activities and built strong stakeholder relationships.

• Developed project delivery strategies and proposed innovative approaches.

• Analysed fundraising systems and implemented improvements to enhance efficiency.

• Monitored income, updated budget forecasts, and delivered insight-driven recommendations.

• Represented Make Some Noise through meeting supported charities.

What You’ll Need

• Project Management Expertise: At least three years’ experience managing projects in a charity, media, or events context.

• Data Insight: Strong working knowledge of Excel or similar and a track record of using data for actionable insights.

• Creativity & Innovation: A knack for developing unique fundraising ideas backed by robust processes.

• Leadership Skills: Proven experience as a strong manager, inspiring and supporting team members.

• Agility & Organisation: Ability to meet demanding deadlines and adapt plans to changing circumstances.

• Multi-Platform Experience: Comfortable collaborating across audio, digital, social, and video platforms.

• Passion for Radio: A deep understanding of editorial values and enthusiasm for the medium.

• Resilience & Positivity: An ability to come up with solutions and think quickly to take advantage of opportunities.

• Budgeting, Reporting & Compliance Savvy: You will know how to draw up a budget for events, assess ROI, report progress and ensure that Ts&Cs and rules are followed.

Norfolk Wildlife Trust are looking for an experienced and highly motivated Executive Support Officer to join our team.

Executive Support Officer
Salary: £28,700 - £30,000 per annum (depending on experience)
Contract type: Permanent
Working hours: Full time
Location: Norfolk Wildlife Trust, Bewick House, 22 Thorpe Road, Norwich, Norfolk, NR1 1RY

About Us

Norfolk Wildlife Trust is the county’s leading conservation charity, committed to protecting and restoring nature across Norfolk. We care for more than 60 nature reserves, work with partners across the landscape, and create opportunities for everyone to enjoy nature and help our wildlife thrive.

About You and The Role

This is an exciting time for the Trust in the midst of our centenary in 2026.  We continue to expand our vital work for Norfolk’s wildlife, and we now have a fantastic opportunity for an experienced and highly motivated Executive Support Officer to join our team.

This is a critical role that will provide flexible, high-quality administrative, delivery and strategic support to the Chief Executive Officer (CEO) and Strategic Leadership Team (SLT) including effective and efficient management of the CEO’s diary, inbox, meetings, key events and correspondence, supporting and enabling the CEO and SLT to lead the organisation and to deliver the strategy.

Your experience is important, but more important are your excellent co-ordination, collaboration and delivery skills which will be essential to allow you to provide flexible high-quality support. You will be able to work both independently and in close partnership with the CEO, and you will show initiative in anticipating and resolving problems as needed. You will possess excellent communication skills, and your strong interpersonal skills will enable you to develop effective relationships with a wide range of stakeholders and colleagues at all levels, both internally and externally.

There is a lot happening at the Trust and you will be at the centre of that.  You will thrive in a busy, changing environment, and be able to contribute effectively to this kind of setting.

This post offers an excellent opportunity for a candidate with strong experience of providing high quality administrative support at the senior executive level who would like to utilise their skills to support the Trust in its growth and in making a greater impact for wildlife.

In return, we offer a competitive benefits package.

Deadline for applications: Wednesday 22nd April 5pm.
Interview dates: Thursday 30th April / Friday 1st May.

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

Equality, Diversity and Inclusion

We value respect, integrity, trust and responsibility. We want our people to be as diverse as nature itself and so we particularly encourage applications from those currently under-represented within our sector, including people from minority ethnic backgrounds and people with disabilities. We welcome people of all backgrounds and levels of experience with nature, and continually strive to improve our culture and practices. We are committed to creating a movement that recognises and truly values individual differences and identities. Please let us know if you require any adjustment processes to make our recruitment process more accessible.

No agencies please.

The Head of External Communications is a senior strategic leadership role responsible for shaping, delivering, and protecting IAPB’s global communications work. This role leads the organisation’s external communications function, overseeing global media strategy, press outreach, stakeholder visibility, thought leadership, and crisis and reputation management. The postholder ensures IAPB’s voice is influential across global health, policy, and development sectors supporting the organisation’s 2030 In Sight strategy and positioning IAPB as a leading authority on vision and eye health.

Role and Responsibilities

1. External Communications & Media Strategy

• Develop and deliver a bold, high impact‑ external communications strategy aligned to IAPB’s mission and the 2030 In Sight strategy.
• Lead strategic planning across all external comms channels, ensuring integrated messaging across media, digital, publications, and partnerships.
• Use insight, data, and evaluation tools to monitor performance, influence future communications activity, and drive continuous improvement.

2. Team Leadership, Management & Press Office Leadership

• Lead and inspire a high performing‑ external communications team across media, content, and digital functions.
• Set clear goals, KPIs, outputs, and outcomes for team members and external partners.
• Where needed manage recruitment, onboarding, development, and performance.
• Promote collaborative, cross organisational‑ ways of working and ensure seamless coordination across departments and time zones.
• Lead IAPB’s global press outreach, ensuring fast, coordinated, and proactive communication with international media.
• Oversee creation of media materials including press releases, statements, briefings, Q&As, and reactive press responses.
• Ensure consistent messaging and brand voice across all external statements and spokesperson engagements.
• Managing third party agencies who support with media and campaign elements for IAPB.

3. Media Relations

• Build and maintain strong relationships with journalists, editors, broadcast producers, and influential commentators in global health, policy, and mainstream media.
• Secure high impact‑ coverage in global business, health, and policy publications (e.g., BBC, Financial Times, The Economist).
• Identify opportunities for proactive media moments, narrative shaping, and agenda setting‑.
• Serve as a senior spokesperson where required.

4. Thought leadership, Storytelling & Content Development

• Develop and deliver a global thought leadership‑ strategy, positioning IAPB leaders and experts as authoritative voices on eye health.
• Oversee publication of articles, op-eds, insights pieces, and leadership content across IAPB’s channels.
• Manage third party‑ engagement including panels, conferences, media partnerships, and editorial collaborations.
• Build and promote a pipeline of owned thought leadership platforms and sector‑ leading‑ commentary.
• Oversee global storytelling that humanises eye health and elevates lived experience from communities worldwide.
• Lead the Every Story Counts initiative and develop multimedia content that strengthens global understanding of eye health challenges.
• Provide tools, assets, and support for IAPB members to extend campaign reach within their local and regional markets.
• Ensure content reflects diverse voices and demonstrates the global Value of Vision.

5. Stakeholder Visibility

• Elevate IAPB’s profile among policymakers, global health institutions, donors, private sector partners, and high level‑ influencers.
• Work closely with advocacy, knowledge and membership teams to coordinate messaging and strengthen IAPB’s influence across global forums.
• Drive visibility for key initiatives including Love Your Eyes, Every Story Counts, and the Value of Vision platform.

6. Crisis Communications & Reputation Management

• Lead IAPB’s crisis communications planning, preparedness, and response.
• Advise senior leadership on reputational risks, ensuring robust processes for monitoring, escalation, and mitigation.
• Draft and manage crisis statements, holding lines, and rapid response‑ communications.
• Protect IAPB’s reputation and confident organisational voice during high pressure situations.

Education, Skills & Experience Required

Required

• Proven track record leading external communications, media relations, and press office functions across global or multi country environments.
• Significant experience delivering high profile media campaigns with measurable impact.
• Strong understanding of crisis communications, reputation management, and risk mitigation.
• Demonstrable experience influencing senior stakeholders and representing organisations at international events.
• Excellent written and verbal communication skills, with the ability to craft clear, compelling stories for varied audiences.
• Strong interpersonal and cross team‑ collaboration skills.
• Deep knowledge of global media landscapes, emerging platforms, and audience engagement strategies.

Desirable

• Experience in public health, international development, eye health, or adjacent sectors.
• Experience working with federated or membership based global organisations.

General

• Demonstrate IAPB organisational behaviours—Ambitious, Collaborative, Inclusive, and Strategic.
• Respect the diverse cultures, experiences, and working patterns of colleagues and partners.
• Undertake any other duties commensurate with the role.
• This role profile outlines key responsibilities but is not exhaustive; duties may evolve as required by the organisation.

About us

The International Agency for the Prevention of Blindness (IAPB) is the overarching alliance for the global eye health sector dedicated to eliminating the global vision crisis. A global network spread across 100+ countries, of the most brilliant and committed non-profits, philanthropists, public and private organisations.

There are 1.1 billion people living with sight loss because they don't have access to eye care services. We are making the case loudly and repeatedly that access to eye health services are vital to everything, for everyone.

IAPB, on behalf of its network, holds trusted relationships with the United Nations and the World Health Organization. No one else is operating under this same model with the same reach. We are a growing and successful international organisation registered as a charity in the UK with a dedicated staff team located around the world.

We are seeking someone to be a part of our journey and help us achieve our goals. We are a small charity with a supportive can-do attitude. We are informal but professional and work flexibly. This role offers a real opportunity for someone to contribute our development and progress towards our goals.

Other Information

• Benefits include 30 days annual leave (plus statutory bank holidays)
• Pension scheme – 10% Employer contribution, no minimum employee contribution
• Group life assurance
• Hybrid working - minimum 2 days per week in the London office
• Flexible working
• Employee Assistance Provider
• Various family friendly policies
• We are only accepting applicants with a right to work in the UK; we are unable to sponsor people requiring a work visa.

 Closing date Friday 10th April 2026. IAPB reserves the right to close the vacancy before the closing date.

1st stage interviews will be held via Teams w/c 20 and 27 April 2026. 

Due to the volume of applications received, we are unable to respond to everyone. If you have not heard from us within 28 days of the closing date, please assume your application has been unsuccessful.  We request no contact from agencies.

The Role
We are looking for a content designer to develop clear, practical information and guidance for families of deaf children and the professionals who support them. The role is ideal for a content specialist who is skilled in producing user-centred, high-quality information, in various formats, for multiple channels.
 
What you'll do

• Use analytics, research and insights to identify new information needs for families of deaf children.
• Work with subject experts to plan, write and review accurate, accessible content.
• Publish content on our website and app, ensuring it’s easy to find and search-optimised.
• Monitor content performance and make evidence-led improvements.
• Contribute to content crits and share best practice for accessible content.
• Bring user-centred content skills into Agile squads when needed.

 
What you'll need

• Experience creating clear, accessible content informed by user research and data.
• Strong writing skills to turn complex topics into high-quality print and digital content.
• Experience managing content projects and working with subject experts to plan, write and review.
• Confidence monitoring content performance and making continuous improvements.
• Strong digital skills and a sound understanding of Agile values and principles.
• A criminal record check / DBS disclosure (if offered the position).

What you'll get

• Home-based working with flexible hours.
• 25 days holiday - plus an additional 3 days at Christmas (& bank holidays).
• Pension (5.5% employer contribution).
• Healthcare Cashplan.
• Annual performance-based salary increase.
• Employee Assistance & Wellbeing Programmes.

 
What we do
 
The National Deaf Children's Society are the leading charity for deaf children. We give expert support on childhood deafness, raise awareness and campaign for deaf children's rights, so they have the same opportunities as everyone else.
 
 
Pre-employment checks
 
As part of our commitment to creating a safe and trusted environment for the children, young people and families we support, all offers of employment are subject to background checks. These include Right to Work verification, Criminal Record Disclosure, and ID and address verification.
 
To complete an online Right to Work check, you will need a valid UK or Irish passport, or a government share code if you are not a British citizen. If an online check is not possible, we’ll need to verify your documents in person at our London office. Please be aware that travel time and expenses for this appointment cannot be reimbursed.
 
 
Disability Confidence
 
We are a Disability Confident Employer and committed to offering interviews to candidates who request to be considered under the disability confident scheme and meet the minimum requirements of the person specification. 
 
The National Deaf Children’s Society is a registered charity in England and Wales no. 1016532 and in Scotland no. SC040779.

Role Purpose

To lead Trussell’s email and marketing CRM strategy and digital projects by creating insight‑led, compliant, and engaging digital communications and journeys that bring our story to life and drive programme outcomes.

This role is part of the Together with Trussell programme, the goal of which is to build stronger connections with our supporters, partners and donors to increase funding, campaigning, and other forms of support for our work.  As a member of an enabling programme, this role is focused on the successful delivery of the Together with Trussell programme outcomes, which underpin and enable the outcomes of our 5 external programmes – together contributing to the fulfilment of our long-term vision of a UK without the need for food banks.

Key Responsibilities

Email and CRM marketing

· Lead the design, content development and delivery of Trussell's email programme and related projects, optimising workflows, journeys and alignment with our audience strategy to deliver organisational goals.

Product leadership

· Overall product leadership of our customer marketing platform, Marketing Cloud, ensuring data models and digital ecosystem are optimised and compliant with data privacy laws and industry standards, protecting supporter data from cyber threats.

Analysis and insight and performance

· Implement digital tracking, attribution and measurement in line with established UTM governance and tagging standards to enable accurate tracking and optimisation.  Lead the supporter data function, ensuring accuracy and compliance of supporter data, working with business system teams to ensure reporting enables actionable decision making. 

Consultancy and stakeholder management

· Act as an expert inhouse consultant for programme teams providing advice and guidance to embed best practice, accessibility and innovation in digital communications, driving continuous improvement.

Digital marketing project management

· Lead digital marketing projects that deliver continuous improvement and compliance driving improved engagement with our audiences and programme outcomes.

Person Specification

Core Knowledge

· Deep understanding of CRM, CDP and marketing automation platforms. Experience of Salesforce and Marketing Cloud would be an advantage.

· Management of multiple audience-focused email marketing programmes with complex segmentations and competing priorities

· Excellent understanding of email copy and content best practice

· Excellent understanding of accessibility and legal regulations for email marketing, including the Data Protection Act and UK GDPR and accessibility best practice

· Strong understanding of digital measurement, including tracking, attribution and analytics methodologies and summarising insights to inform decision making.

Essential Skills

• Data analysis and converting this to actionable strategies
• Excellent stakeholder management and relationship building skills
• Able to influence decisions, demonstrates collaborative approach
• Ability to think strategically and practically deliver
• Excellent ability to co-ordinate a variety of projects simultaneously in a multi-stakeholder environment

· Problem solving approach, giving strategic direction

· Process review and improvement skills

Key Experience

• Leading and delivering digital projects and outcomes
• Leading email strategy and function
• Ensuring best practice and compliance
• Performance measurement and reporting skills
• Team leadership
• Managing relationships with suppliers and agencies

ABOUT KIDS CANCER CHARITY

Kids Cancer Charity have been supporting children affected by cancer from all over the UK since 1989.  Life changes when a child is diagnosed with cancer, every aspect of their life and that of their family is thrown into turmoil.  We offer support through our care breaks and Play Therapy during treatment and beyond.

We are looking for a passionate, talented Individual Giving Manager to join our ambitious, successful Fundraising team that has been growing year-on-year since 1989 as we approach our new fundraising strategy.

JOB DESCRIPTION

The Individual Giving Manager will lead the development of Kids Cancer Charity’s first comprehensive individual giving programme, building all activity from the ground up. This includes designing compelling supporter propositions, establishing donor journeys, and creating engaging campaigns that drive acquisition and long-term support.

A key part of the role will be scoping, procuring, and managing external suppliers, agencies, platforms, and partners required to deliver individual giving products and activity. This includes the development and future launch of new income streams for Kids Cancer Charity, such as a charity lottery, as well as regular giving, legacy marketing, and in-memory giving opportunities.

The postholder will play a central role in shaping the future of supporter engagement at Kids Cancer Charity, introducing best practice, ensuring strong stewardship, and embedding a supporter‑centred culture across the organisation.

JOB PURPOSE

To develop, launch, and grow Kids Cancer Charity’s first individual giving programme, building sustainable income streams that support our vital work in supporting children affected by cancer in the UK. As the first dedicated individual giving role, you will design the strategy and deliver hands on activity, creating compelling propositions, supporter journeys and campaigns across regular giving, one‑off gifts, lottery, legacies and in‑memory giving.

KEY TASKS AND RESPONSIBILITIES

Planning and Strategy

• Develop Kids Cancer Charity’s first Individual Giving strategy, setting clear plans, targets, and opportunities for growth across all giving products.
• Introduce and embed best practice in compliance, data management, supporter care, and ethical fundraising.

Supplier and Partner Development

• Scope organisational needs and procure/manage suppliers, agencies and platforms required to deliver individual giving activity.
• Lead onboarding and manage delivery to agreed standards, budgets and timelines.

Supporter Engagement and Campaign Development

• Design end‑to‑end supporter journeys (acquisition, welcome, nurture, upgrade, reactivation, retention).
• Plan and deliver multi‑channel campaigns (digital, social, email, paid, direct mail) to acquire, retain and engage supporters.
• Build audience understanding through segmentation, insight and experimentation.
• Work closely with other teams to embed Individual Giving into the organisation.

Product Development

• Scope and pilot propositions for: Regular Giving, Digital one‑off, Charity Lottery, Legacy Giving, In‑Memory, Appeals/integrated campaigns, and Mid‑value.
• Produce product business cases with KPIs, budgets, phasing and implementation plans.

Reporting and Evaluation

• Establish reporting and monitoring frameworks for Individual Giving activity.
• Use early data and insight to inform decision‑making, future planning, and product development.
• Ensure all activity complies with the Fundraising Regulator’s Code of Practice, GDPR, PECR and Gambling Commission requirements.
• Monitor and report on individual giving performance against KPIs and targets, reporting on performance to the General Manager. 

Other Duties & Responsibilities

• All other duties reasonably associated with your role, as directed by the General Manager,
• Act as an ambassador for the charity, supporting a culture of collaboration, learning and innovation.
• Ensure compliance with UK GDPR and the Data Protection Act 2018 by complying with internal information governance policies and maintaining up-to-date documentation as part of Kids Cancer Charity’s compliance programme.
• Demonstrate and uphold the Society’s values and behavioural standards at all times.
• Help create an inclusive working environment where diversity is valued, everyone can contribute, and everyday actions ensure we meet our duty to uphold and promote equality.

This job description is not to be regarded as exclusive or exhaustive. It is intended as an outline indication of areas of activity and responsibility and will be amended in light of the changing needs of the organisation.

PERSON SPECIFICATION
Essential Relevant Experience, Skills and/or Aptitudes

• Demonstrable experience of individual giving across multiple products, which may include regular giving, one‑off gifts, lottery, legacy giving, in‑memory giving, and appeals.
• Ability to craft compelling supporter propositions and use storytelling to communicate impact and motivate giving.
• Proven track record designing and managing supporter journeys that improve acquisition, retention, and lifetime value.
• Experience of delivering multi‑channel integrated acquisition campaigns, (digital and offline approaches).
• Experience of procuring and managing suppliers, agencies, and platforms, ensuring high‑quality delivery and value for money.
• Data‑driven mindset, comfortable with metrics, segmentation, reporting, insight gathering, and budget forecasting.
• Strong understanding of return on investment (ROI) and the ability to evaluate the effectiveness, sustainability, and value of fundraising activity.
• Strong understanding of CRM systems and fundraising technologies, and how these support effective individual giving programmes.
• Understanding of fundraising regulation, GDPR, and ethical fundraising practices.
• Experience managing budgets and ensuring effective allocation of resources.
• Comfortable working in an environment where systems, processes, and programmes are being built from the ground up.

Desirable Relevant Experience, Skills and/or Aptitudes

• Knowledge and understanding of Kids Cancer Charity’s mission, values and strategic priorities.
• Experience of working in a charity or organisation where individual giving programmes have been developed from the ground up.
• Experience of launching new giving products such as lotteries, regular giving propositions, or digital donation platforms.
• Knowledge of fundraising compliance frameworks, including the Gambling Commission requirements (or similar relevant regulation).
• Understanding of digital fundraising trends, including peer‑to‑peer fundraising and integrated digital journeys.

Help shape the future of co‑production in Wales. Join us in turning local learning into national change.

We’re looking for a Programme Coordinator to support our structured strategic involvement support with public services, produce high‑quality case studies and learning outputs, and help us influence national conversations on co‑production. This role sits at the heart of our evolving programme, connecting local insights to the wider policy landscape and supporting better co-production and involvement practice across Wales.

You will help gather and communicate learning from our local work with Public Services Boards (PSBs) and other partners, contributing to a clear, national picture of how co‑production is working in practice. You will work closely with the Programme Manager, associate consultants and local contacts to support project delivery, events, and sharing learning outputs.

Contract type: Fixed term (until 31 August 2027)

Hours: 30 hours per week, flexible working patterns

Salary: £30,000 per annum pro rata (£24,324 per annum actual), plus work from home allowance of £26 per month

Annual Leave: 25 days per annum pro rata (20 days actual), plus 8 statutory Bank Holidays and a 2-week office closure at Christmas

Location: Remote, with travel for meetings across Wales (Wales-based applicant preferred)

Brief person specification

Knowledge and experience

Experience of coordinating projects or programmes involving multiple partners.

Experience of writing clear and engaging content (e.g. blogs, case studies, articles, reports).

Experience of organising online and/or in‑person events.

Experience using digital tools for communication, coordination and collaboration (e.g. Google Suite, WordPress, social media, CRM/contact lists).

Skills and attributes

Strong written and oral communication skills in English.

Strong organisational skills, including the ability to prioritise effectively and manage several concurrent tasks.

Able to interpret information, identify learning and present it clearly.

Ability to build and maintain trusting, professional relationships with a wide range of partners.

Attention to detail in written materials, data handling and resource preparation.

General

Commitment to co‑production, involvement and social justice.

Comfortable working independently, drawing on your own initiative.

Curiosity, empathy and a willingness to learn from others.

Able to work well as part of a team and to work on a range of collaborative projects to advance the work of the network.

Recruitment pack, including full role description and person specification, is available when clicking "Apply Now" below.

As part of your cover letter, please submit a statement addressing the full criteria as listed in the recruitment pack.