Integrated Outreach Team Manager Jobs in Newcastle
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The successful candidates will work 35 hours a week over 5 days, including evening and weekend work as required by the company.
We have 20 roles available in the following locations:
Belfast, Birmingham, Blackburn, Cardiff, Colchester, Glasgow, Inverness, Leeds, London, Maidstone, Manchester, Middlebrough, Newcastle, Norwich, Nottingham, Plymouth, Portsmouth, Sheffield, Truro and Wrexham.
At Help for Heroes, we believe those who serve our country deserve support when they are wounded. Every day, men and women have to leave their career in the Armed Forces as a result of physical or psychological wounds; their lives changed forever. We help them, and those still serving, to recover and get on with their lives.
And who are we you’re wondering? We are experts and beginners. Generalists and specialists. Ordinary people with an extraordinary passion towards making a positive change to the lives of our veterans (and having fun while doing it).
As One Team we share a philosophy – I.C.A.R.E. It’s the way we walk and talk, the way we interact with others and how we approach everything we do. We are:
Innovative – Collaborative – Authentic – Resourceful – Energetic.
We have an incredible opportunity for a COMMUNITY BUILDER to join our Community Development team.
Please see below for more information on what just might be your future role.
About The Role
The Help for Heroes Community Development team are looking to recruit a team of Community Builders to assist in their reshaped participation and connection strategy. Using Asset Based Community Development, we seek to support the charity’s objective to enhance reach and positive impact for members of the Armed Forces Community facing challenges within their local communities.
Are you interested in the Armed Forces community and harnessing their strengths and gifts? Can you identify what already exists in an area and utilise it to create new networks and make things happen?
We are looking for a motivated, dynamic and confident people who are passionate about collaborating with communities in the design and delivery of interventions that bring and connect people together to strengthen networks within the local community. If you believe in the advantages of having a strong community, this role could suit you.
Working closely with Community Development Managers across regions within the UK, the Community Builders will play a vital role in helping to improve lives for Armed Forces Community members by creating a supportive environment that allows them to re-engage and connect with the services at Help for Heroes and with the wider community.
The main purpose of this role is to connect local people through their skills, passions and assets and support the creation of new connections, bringing people together to improve wellbeing and make the community a better place to live. This will include listening to different points of views, building relationships and motivating people to work together and create their own action influenced by their interests and skillsets to positively impact local communities and help them to flourish.
About You
You will have experience leading and facilitating the mobilisation of local communities, asset mapping, bringing together people for engagement that matters to them. You will have knowledge and experience of Asset Based Community Development work, outreach methods and you will have good organisational skills, energy and the ability to animate local communities.
Key Responsibilities
- Deliver outreach to drive local connection, engagement and participation opportunities for the AFC
- Develop and embed an ABCD informed way of work
- Asset map
- Organise and facilitate community meetings to share ideas, encourage collective decision making and build a sense of belonging
- Encourage and pilot community lead action in response to local AFC needs/interests through peer led/co-designed initiatives
- Increase awareness of the challenges faced by military personnel, veterans and their families
PLEASE NOTE: The successful candidates will need to be based within an hour’s commute of their allocated locality and there is a requirement to travel within a 75-mile radius of this location (travel expenses covered). Flexibility in working hours is necessary to ensure a total of 70 hours is covered over a 2-week period so please take this into consideration before applying.
We are looking for someone with the following:
- A Community Development qualification and/or at least 3 years' experience working within a community development or similar role, with responsibility for bringing about social change and improving quality of life
- Excellent communication and interpersonal skills, with the ability to develop relationships which lead to actions
- Demonstrable experience within an integrated multi-disciplinary service
- Experience of engaging and working collaboratively with partners/stakeholders
About the Team
You will work as part of the Community Development team; this newly formed team will approach working in defined localities using an asset based community development approach. Together the Community Development Managers and the Community Builders will strengthen local communities using resources and networks that are readily available. You will do this to proliferate opportunities for sustainable participation and engagement alongside a multi-disciplinary team in order to support the Armed Forces Community to live well after service.
Please see job description for more details about the role.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
We are seeking an experienced, passionate and creative Director of Strategic Communications. As a member of the Senior Management Team, you will help provide collective leadership, advice and challenge to UKCF, and take responsibility for leading the delivery of our internal and external communication functions. You will be setting our communication direction, guiding the implementation of activity, ensuring measurable outcomes are achieved and telling the community foundation story effectively.
About UK Community Foundations
UK Community Foundations (UKCF) is the membership body for 47 accredited community foundations which cover every postcode of the UK, and three international members in Ireland, Jersey and Bermuda.
Community foundations are local champions, bringing local bodies together to understand inequalities and find solutions. They use these local insights to inspire place-based philanthropy, transforming private wealth into community resources for both now and the long term.
Last year, the UKCF network collectively invested over £170 million into local groups and organisations that are tackling the biggest issues facing communities.
At UKCF:
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We put inclusivity at the forefront of all we do
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Valuing diversity of thought and experience
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Ensuring all voices are heard
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Challenging and dismantling barriers wherever we find them
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We put relationships first
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Everything we achieve will be done with and through others
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Demonstrating integrity, openness, honesty and care in all we do
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Empowering networks that support places to thrive
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We are ambitious for members and the communities they support
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Valuing future generations
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Focusing on underlying causes not symptoms
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Constantly challenging our knowledge and practice
About the role
This is a new role that follows a decision to focus our new organisational strategy for 2024-2027 on growing our external influence and that of our network of 47 community foundations across the UK.
You will demonstrate generous leadership qualities and the ability to forge strong relationships and external partnerships, as we can have a far greater impact working with and through others. You will also encourage and facilitate collaborative and integrated work with colleagues within UKCF and across the community foundation network.
Job specification
External strategic communications
Purpose: To enhance UKCF's communications, brand and external influence in order to engage and inspire key audiences, thereby supporting the effectiveness of our business development, grant programmes and strategic delivery.
Key responsibilities:
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Set out the strategic communications direction. You will play a crucial role in delivering our priorities of raising the profile of community foundations, promoting philanthropy and advocating on behalf of UK communities.
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Understand the most effective ways to influence within the context we work and resources available – being flexible and responsive to a rapidly changing environment and understanding the changing needs of our partners.
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Develop and oversee a cohesive and integrated strategic communications strategy and framework.
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Elevate and enhance our brand, ensuring clear, consistent and impactful messaging that resonates with our diverse audiences and drives our organisational priorities.
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Work closely with the interim Co-CEOs and Senior Management Team to develop and deliver the organisation’s external affairs strategy to extend our influence, public profile and achieve our policy and public affairs objectives.
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Collaborate with colleagues to ensure the insights and learning from our members and our national grant programmes inform and drive our external communications outputs.
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Work with our network to support and coordinate external messaging and communications that will amplify the broader network.
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Work with MarComms leads across the UKCF member network to ensure the delivery of consistent, strategic coverage in earned media for community foundations and the impact of their work.
Internal strategic communications
Key responsibilities:
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Line management of the Communications and Marketing Manager, as well as any other staff or contractors that are recruited on a temporary or permanent basis.
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Manage UKCF’s communication and marketing budget, continuously seeking ways to improve efficiency and impact of investment.
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Support a culture of continuous learning across UKCF, building confidence and skills in the team to effectively communicate our messages on external channels and to our members.
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Contribute to the successful delivery of key events including biannual conferences, webinars and in-person policy and learning events, supporting the work of our Membership Team and Senior Management Team to engage our network and funders.
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Ensure a high-quality delivery and consistency of communications and brand, reviewing and building out our brand resources for the UKCF team.
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Communicate impact, learnings and outcomes of external relations and owned media activity to the Senior Management Team and Board as required.
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Utilise strategic communications expertise to support UKCF’s public policy objectives and the work of our interim Co-CEOs to raise the network’s profile with local, regional and national governments.
Member of the Senior Management Team
Key responsibilities:
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Work in a collegiate manner with Senior Management Team colleagues, providing expert advice, challenge and support.
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Contribute to strategic reviews, planning and development of the organisation, and take the lead on identified projects as agreed with your line manager.
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Work closely with the Senior Management Team and Trusts Manager to develop and deliver our business development plan to resource and grow our income.
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Providing reports and advice to the Board and Committees, as requested by the interim Co-CEOs.
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Provide highly effective line management, including regular supervision, annual appraisals and oversight of learning, development and wellbeing.
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Work with the interim Co-CEOs and Finance Team to set annual budgets for the directorate and ensure they are managed effectively by the team to maximise income and control costs.
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Provide excellent levels of service to members, press and partners.
Person specification
Skills and experience:
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You are a strategic thinker, able to balance a wide range of competing priorities whilst supporting and inspiring the UKCF team.
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You are an inspiring impact leader with a track record of creating and executing effective marketing strategies that engage and resonate with external audiences.
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You are a skilled communicator with advanced interpersonal and influencing skills, with the capability to quickly build credibility with a diverse group of senior stakeholders and present complex issues in a clear and effective manner.
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You have a proven ability to manage risks, work under pressure, deliver effectively at pace and meet external media deadlines.
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You have experience acting as an expert communications advisor to a variety of external stakeholders.
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Ideally, you have experience of leading a communications or marketing function for third sector or social impact organisations, with expertise in crafting impact narratives and utilising data storytelling to bring credibility.
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You have a keen understanding of the UK media and political landscape, with experience in landing coverage and targeted communications in a range of media.
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You have experience in how social channels can be used strategically to build trust and profile of organisations and their work.
What we provide
At UKCF, we put inclusion at the forefront of our work and believe in equal opportunities for all. That is why our recruitment process is anonymous and our salaries are transparent.
It is important that our people reflect and represent the diversity of the communities and audiences we serve, and we want everyone in our team to feel they belong. We ensure staff familiarise themselves with our company policies and procedures, uphold the Equal Opportunities and Anti-Harassment and Bullying policies, act at all times within the company rules and procedures and observe health and safety procedures to ensure personal safety when working remotely. We also have mental health first-aiders in place and a fantastic wellbeing service that provides bespoke support to all employees.
UKCF is a fully remote-working organisation with staff based across the UK, embedded in the communities we serve, stretching around the nation. Each member can be fully home based, work from the office of their nearest community foundation or combine the two approaches according to their situation and preference.
UKCF is made of a small, friendly and supportive team. We make time to catch up socially as well as to work. We meet in person three times a year over a few days, visiting a different community foundation and region each time. This helps us to build on our strategy and working relationships, and to learn more about the vital projects and programmes our network supports.
Holidays and benefits
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30 days holiday each year plus 8 bank holidays (pro-rata)
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Up to two days paid leave for volunteer days
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Season ticket loans available
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Enhanced pension scheme
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Flexible working hours, 14-21 hours per week
Please add a cover letter that showcases your relevant experience in influential roles that have provided strategic communications and marketing either in the charity sector or elsewhere.
Every UK community should have access to an agile community foundation, known for identifying local need and providing resources that empower change.
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The client requests no contact from agencies or media sales.
As CTA's Business Development Manager, your role involves increasing the uptake of MiDAS training and growing CTA membership. To do this you will need to have/develop an in-depth knowledge of the sector, be able to conduct your own research, develop relationships with our key stakeholders, and track performance metrics.
Responsibilities
Promoting CTA services, increasing uptake, and retention.
- Build and maintain strong relationships with existing members, ensuring their satisfaction and engagement to retain our existing membership.
- Develop and foster relationships with local authorities, umbrella organisations, charities, voluntary organisations and other stakeholders across the UK to promote CTA membership offerings.
- This will include creating a promotional package for CTA membership to be delivered to organisations across the UK.
- Develop and implement a comprehensive marketing and outreach strategy to promote MiDAS training courses.
- You will do this by collaboratively working with MiDAS customers, training providers, local authorities, and community organisations to raise awareness of MiDAS and its benefits. This will include running workshops, webinars, and information sessions to educate potential clients on MiDAS standards and certification that encourage participation in MiDAS training.
- Build and maintain connections with commercial organisations affiliated with CTA, ensuring strong relationships, and the offers are relevant adding value to CTA membership.
- Identify and pursue new business opportunities, including creating focused campaigns to attract new members and boost membership sales. This will include collaborating with CTA’s Country Directors and Development Officers to share these campaigns and involve them in the process.
- Using available internal MiDAS sales and participation data, develop a thorough understanding of who purchases and uses the product and how this can be leveraged to increase participation in the training programme and drive its income.
- Responsible for contributing to the MiDAS / Training newsletter
- Make the best use of social media, including content creation, to promote CTA membership and training offering.
- Work with senior leadership group to develop our sales systems and processes.
- Provide excellent customer service to address inquiries, resolve issues, and encourage membership renewals.
Research, analysis and reporting
- Develop and implement strategies to identify trends within the Community Transport sector and beyond. In doing so you will identify potential new stakeholders, potential threats, opportunities and areas for growth.
- Monitor developments within the wider voluntary and transport sector and adjust strategies accordingly.
- Use these insights to regularly provide feedback to the leadership group and make recommendations for growth.
- Track and report on key performance indicators related to MiDAS training and CTA membership. Including providing regular updates to management on progress, challenges, and opportunities.
Person Specification
Essential
Experience & Qualifications
- Extensive experience in business development and/or sales roles, including the creation of metrics for setting targets and measuring success.
- Experience and understanding of the community & voluntary sector.
- Experience of building strong working relationships with colleagues, partners and external stakeholders at all levels (including senior leaders) to deliver results on behalf of an organisation.
- Experience leading and participating in collaborative endeavors with other organisations through partnerships and alliance building.
- A qualification or experience relevant to the role and evidence of continual professional development.
- Experienced in creating marketing packs, promotional material, and presenting that material in varying formats.
- Experience working at both regional and national level.
- Ability to harness opportunities and develop campaigns to promote and sell services.
Desirable:
- Experience working within a community transport, membership organisation, transport, or community and voluntary organisation; ideally in a business development/sales position.
Knowledge, Skills & Abilities
Essential
- Excellent interpersonal and organisational skills, with an emphasis on collaboration and working well in a team.
- Strong communication and negotiation skills, including confidence to speak and present to different audiences.
- Ability to collect and interpret data and use it to drive planning and delivery of strategy. Highly motivated to deliver success.
- Excellent written and verbal communication skills.
- Willingness to challenge the status quo and received wisdom to find more effective ways of delivering outcomes.
- Strong IT and digital skills – including MS Office and digital communication tools.
- The ability to work on your own initiative and prioritize workload.
- Strong attention to detail.
Values & Attitude
Essential:
- A demonstrable commitment to our organisation’s values.
- Strong commitment to, and understanding of the principles of equality, diversity and inclusion.
Full job pack available on the Jobs section of the Community Transport Association UK website.
Your application should include the following two things:
- A personal statement that’s no longer than two sides of A4. Share your motivation for applying for the role and how you meet the essential requirements from the knowledge, skills and abilities section of the Person Specification. An up-to-date, detailed CV including all relevant employment history and key achievements in your most recent role(s).
- Please also ensure your CV has your email address, phone number including names and contact details of two people who can provide references, one of whom should be your most recent employer. We will only request references once we have chosen an applicant we wish to appoint. Also, ensure your CV does not contain personal data such as DOB, gender, nationality, etc.
The client requests no contact from agencies or media sales.
Head of Communications and Brand
Contract: 12 Months Fixed term contract, full-time, starting September 2024
Location: Canada (Toronto, Ottawa, Montreal), London, UK or any WA Country, remote role
Salary: Salaries and benefits for different countries will vary in line with the successful candidate's location and depending on experience.
- Canada: $75,000 - $80,000 per annum
- UK: 65,000 - £74,000 per annum with benefits or equivalent established grade in the country of employment.
Offer will be made based on candidate's right-to-work location and other factors including the labor market, experience, internal equity, and budget, etc.
About WaterAid Canada:
WaterAid Canada is a member of WaterAid, an international nonprofit organization, determined to make clean water, decent toilets, and good hygiene normal for everyone, everywhere within a generation. Only by tackling these three essentials in ways that last can people change their lives for good.
About the role:
The Head of Communications and Brand will oversee the planning, execution, and evaluation of WaterAid's communications and brand portfolio, including external communications, media relations, editorial and brand management, digital content development, and public engagement.
This position calls for a high level of collaboration within WAC and the global WaterAid Federation. The Head of Communications and Brand must possess strong interpersonal and communication skills to work effectively across teams to prioritize conflicting needs and deadlines. As part of a collaborative and fast-paced organization, the Head of Communications and Brand is expected to take initiative and be a creative problem-solver, possess a strong work ethic, take ownership of their work and have high personal expectations. The Head of Communications and Brand must also possess sound judgement and exercise discretion to ensure the integrity, security and confidentiality.
The Head of Communications and Brand will:
- Develop and implement an integrated annual communications plan to advance WAC's brand identity, leverage key activation opportunities, and increase the visibility of the organization across key stakeholder audiences.
- Implement major global campaigns for the Canadian market in coordination with communications leads across WaterAid Federation.
- Plan, execute and manage domestic fundraising communications in coordination with our fundraising team.
- Develop digital content that is integrated with the activities of WAC's Philanthropy, International Programs, and Policy & Advocacy teams.
- Actively seek opportunities to be endorsed by reputable external bodies that recognize sector excellence.
- Develop and maintain updated speaking points and key messages allowing WaterAid to comment on a range of issues that are relevant to the international development and WASH sectors.
- Grow WaterAid's brand identity and reputation for accountability and transparency in Canada through the production of high quality and innovative annual reports and newsletters.
- Manage WAC's website to ensure it is always up to date, accurate and user friendly.
- Manage WAC's social media strategy and develop social media content to support various WaterAid priorities, activities and programs in collaboration with all organizational teams.
- Utilize a data-driven approach to optimize WAC campaign outreach within the Canadian market, ensuring effective engagement and impact. Regularly prepare and present comprehensive reports on performance metrics and insights.
- Manage and maintain Google Enterprise Solutions and Google Not-for-Profit accounts, site directories, website domains, and SSL certificates.
- Contribute to the execution of WAC's national policy and advocacy strategy through strategic communications that demonstrate WaterAid's impact and leadership in our sector, as well as ensuring regular engagement with Canadian Members of Parliament and other decision makers.
- Work closely with the WaterAid leadership to manage opportunities to build WAC's thought leadership profile with key stakeholders through white papers, publications, and media, including social media as relevant.
- Support partnerships and expand upon collaborations with existing WaterAid partners and other stakeholders to advance advocacy objectives.
- Contribute to international development sector-wide advocacy and communications initiatives in Canada.
About you:
- Bachelor's degree in journalism, communications or another related field.
- Minimum of 7 years' experience in marketing, media relations, and corporate/ nonprofit communications.
- Exceptional communication skills in English, with bilingualism in English and
- French being a strong asset.
- An entrepreneurial and collaborative work ethic. Diplomatic and able to work with teams from around the globe and different time zones.
- Experience of managing external public relations, web development, and other communications vendors.
- An understanding of international development issues.
- Experience working on advocacy plans and execution within the international development/NGO sectors would be a strong asset.
- A strong commitment to WaterAid's mission, vision, and values with the ability to effectively communicate this mandate in a manner that compels prospective supporters to join the cause.
Closing date: Applications will close at 23:59 on 4th August 2024. Shortlisting and interviews may take place on a rolling basis and the application process will close if a suitable candidate is found prior to the advertised closing date.
How to Apply: To see the full job pack, please click 'Apply'. Please apply by submitting your CV and a cover in one document either Word Document or PDF format.
Pre-employment screening: To apply for this post, you must be able to demonstrate your eligibility to work in the respective country. All pre-employment checks will be carried out according to the applicable laws in the respective country. All our UK-based vacancies require a basic Disclosure and Barring Service (DBS) check to comply with our Safer Recruitment policy.
Our Commitment
Our People Promise:
We will work with passion and focus to ensure safe and sustainable water, toilets and hygiene are available to everyone, everywhere. WaterAid is a place of purpose - where people have a real commitment and shared responsibility for the impact we have. We are a global community with diverse backgrounds and perspectives, motivated by inspiring, stimulating work. We are determined to put the wellbeing of our people first, to be a place where people feel safe and able to contribute their voice and truly live our values.
Equal opportunities:
We are an equal opportunity, disability-confident employer and are dedicated to achieving the highest standards of diversity, equity and inclusion. We welcome applications from people of all backgrounds, beliefs, customs, traditions and ways of life. This includes, but is not limited to, race, gender, disability, age, sexual orientation, religion, national or social origin, health status, and economic or social situation.
Safeguarding:
We are also committed to protecting everyone we come into contact with. We have a zero-tolerance approach to abuse of power, privilege or trust across our global work, and any form of inappropriate behaviour, discrimination, abuse, bullying, harassment, or exploitation. Safeguarding the people and communities we work with, our staff, volunteers and anyone working on our behalf is our top priority, and we take our responsibilities extremely seriously.
Our vision is a world where everyone, everywhere has sustainable and safe water, sanitation and hygiene.
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Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
ROLE SUMMARY
We are looking for a creative, engaging and resourceful Administrator who can support the Youth Engagement Team at Ocean Generation to deliver our brand of Ocean Intelligence to young people across the globe. The successful candidate will be instrumental in our aim to inspire thousands of young people to engage in Ocean action.
KEY RESPONSIBILITIES
General Admin:
• Supporting with the day-to-day tasks of the Youth Engagement Team, including managing the youth inbox, booking co-working space, sourcing and purchasing materials, generating certificates for participants, etc.
• Managing the team project plans via Monday and team events calendar to ensure the smooth running of all events.
• Building new contact lists for potential partnerships to widen our reach and maintaining current database.
• Supporting the Youth Engagement Lead in the training of Interns
• Improving current processes to be more streamlined and increase team productivity
Marketing and Promotion:
• Designing content on Canva to ensure that all Youth Engagement materials are up-to-date and on brand
• Updating content on websites and platforms when required
• Uploading Youth Engagement content to YouTube
Monitoring and Evaluation:
• Collating partner feedback through Typeform and Mentimeter to inform future developments of all Youth Engagement Programmes
• Assisting in impact tracking
Event Support:
• On the ground support assisting in the running of stalls and youth engagement activities at large scale events across the UK, engaging young people in fun and informative Ocean-themed activities and challenges
ABOUT OCEAN GENERATION:
Established in 2009 by film producer Jo Ruxton, we have galvanised a growing wave of change by exposing the threat of plastic pollution to our health and the health of our Ocean. Our award-winning documentary ‘A Plastic Ocean’, was named by Sir David Attenborough as “one of the most important films of our time” and ignited mass public awareness about the impact of plastic on our Ocean.
Today we address the full range of human actions threatening the Ocean with a particular focus on engaging young people.
• Our vision is a world where the Ocean is freed from human threats.
• Our mission is to bring the Ocean to everyone, everywhere.
SKILLS & EXPERIENCE REQUIRED
Essential:
•Analytical: proven ability to improve systems and processes
•Microsoft whizz: advanced level knowledge of Microsoft Office Suite (Word, Excel, Outlook, Teams, Forms, etc.)
•Well organised and able to manage several tasks in a variety of projects simultaneously, keeping accurate notes and completing follow up actions
•Excellent communication skills: comfortable speaking in public, can quickly connect with people to establish positive relationships, presents information clearly
•Self-motivated and able to work autonomously, using own initiative, when necessary
•A passion for the natural world and our Ocean!
Desirable:
• Familiarity with Typeform, Mentimeter, Canva, Wordpress, Monday dot com
• Experience of working in remote or hybrid teams
Salary: £12,500 per annum (£25k pro rata)
Contract Type: This will be a part-time, 12 month Fixed Term Contract (with the possibility of extension). 2.5 days a week (to be worked Mondays to Thursdays – exact days to be determined with successful candidate)
Please note, proof of the right to work in the UK will be required.We are committed to safeguarding children and vulnerable adults, so successful candidates will undergo an enhanced DBS check and provide two references.
HOW TO APPLY
Submit your CV and a brief cover letter (max 500 words), explaining why you feel you suit this role.
Deadline for applications: 9am Monday 5th August
Interviews: Monday 12th and Tuesday 13th August (N.B. there will also be a pre-interview task to complete)
Submit your CV and a brief cover letter (max 500 words), explaining why you feel you suit this role.
Deadline for applications: 9am Monday 5th August
Interviews: Monday 12th and Tuesday 13th August (N.B. there will also be a pre-interview task to complete)
The client requests no contact from agencies or media sales.