International development jobs
At Global Witness, we’re on a mission to shift the balance of power from the polluters profiting most from the climate emergency to the people most adversely affected.
We are an independent, global organisation of investigators and campaigners using cutting edge investigative methods. We shine a light on the financial and political systems that enable corporate abuses of power that harm people and planet.
We are all determined and confident that together we can secure a better tomorrow for everyone. If you are inspired to join us as we investigate and expose abuses of power, tell the stories the world needs to hear and campaign for systemic change, we would love to hear from you.
About the role
We are looking for an experienced Grants Manager to join our Fundraising team and play a key role in stewarding relationships with our institutional funders. You will manage a portfolio of trusts, foundations and statutory donors, ensuring excellent account management and delivering high-quality applications and reports that help secure and grow vital funding.
Working closely with colleagues across fundraising, campaigns and finance, you will identify opportunities to deepen partnerships with existing supporters while ensuring compliance, strong communication and long-term relationship building. Your work will directly contribute to achieving our fundraising targets and supporting the organisation’s long-term financial sustainability.
About you
You are an experienced grants professional with a strong track record of securing significant income from trusts, foundations or statutory funders. You are highly organised and confident managing multiple relationships, from identifying opportunities and developing compelling proposals through to reporting and ongoing stewardship.
You are an excellent communicator with the ability to translate complex information into clear, persuasive proposals and donor updates. Collaborative and proactive, you enjoy working across teams, building trusted relationships with colleagues and funders alike. You are motivated and comfortable using own initiative.
Global Witness has a talented team of people worldwide with offices in London, Washington DC and Brussels.
We aim to be a diverse and inclusive place to work. We value new perspectives, original ideas and different ways of working. We believe that diverse views and experiences improve the way we do our work. We do our best to make our jobs accessible to all regardless of gender, ethnicity, age, disability, sexual orientation or identity.
We offer an excellent benefits package including a competitive salary and 25 days annual leave (excl. bank holidays). We also offer healthcare insurance, wellbeing days and policies to support you during key life events.
We are currently in the first year of a shorter working week pilot where everyone works 30 hours Monday to Thursday, with Friday off with no impact on full time salary. We operate a hybrid working model which requires at least 2 days in the office.
How to apply
Please send in your CV (max 2 pages) and your responses to the shortlisting questions below to PeopleOps by Midnight GMT Sunday 22 March.
Shortlisting Questions
1) Please provide an example of how you successfully secured a 5 or 6+ figure grant from a Trust, Foundation or Statutory funder. (The funder can remain anonymous, but please provide details including size and length of grant, and be clear about the role you played in securing the grant/ renewal).
2) How have you maintained and built long-term, successful funder relationships? Please outline some of the key elements and tactics you have used to ensure this is done successfully.
3) What do you see as the main challenges in the external fundraising context over the course of the next 12 months for an organisation like Global Witness?
200-250 words each question
To help us track your application please use the following in the subject heading of the email: Grants Manager, and please use the following file name protocol for your CV: "First Name_Last Name_CV".
Interview
It will be a two-stage interview process. First round virtual interviews will be held on 31 March and 1 April, with second round (likely in-person) taking place the following week, but if anything changes, we will let you know. You will receive the interview questions 1 week ahead of the interview via email to enable you to prepare.
There will be a short writing assignment/test to be completed alongside the first interview. This will be sent in advance.
If you have a disability and would prefer to apply in a different format or would like us to make any reasonable adjustments to enable you to apply or attend any interview, please let us know.
Equality and diversity
We would appreciate your participation in completing our Equality and Diversity Monitoring Form.
Global Witness wants to meet the aims and commitments set out in its Diversity, Equity, and Inclusion strategy. This includes not discriminating under the Equality Act 2010 and building an accurate picture of the make-up of the workforce and candidates in encouraging equality and diversity.
Our goal is a more sustainable, just and equal planet.
The client requests no contact from agencies or media sales.
We are looking for a College Alumni Relations Manager to join our team to refine and expand a bold and innovative alumni volunteering programme to support both the priorities of the College of Medicine and Health and DARO. As a DARO business partner for the College, you will be based both within DARO and the College itself. You will join nine other volunteering professionals as part of the wider team and will be responsible for developing a range of volunteering opportunities for alumni, which support the College’s key priorities, and Birmingham 2030 targets, across a diversified curriculum, the student experience, graduate employability, student recruitment, research and influence. You will be responsible for growing the number of alumni volunteers for the College, reporting on the impact of your work internally and the relationship management of a number of key alumni contacts, with a clear focus on supporting international recruitment for the College. You will work with colleagues across DARO to bring alumni closer to the University to support Philanthropic giving.
The College of Medicine and Health
At the College of Medicine and Health we are shaping the future of health and medicine through the provision of innovative education and exceptional research, delivered by world-leading academics and supported by a diverse range of committed and high-performing Professional Services staff.
Development and Alumni Relations Office
The Development and Alumni Relations Office (DARO) exists to support this academic and student community by engaging, inspiring, and celebrating alumni, individuals, and charitable funders who give their money, time, and networks to support the University’s strategic priorities. The Office, which comprises over 50 staff across four teams, is focused on fundraising and volunteering from alumni and individuals who are passionate about changing lives, through funding various research initiatives, supporting student scholarships, mentoring students, and providing internships. The recent launch of the hugely ambitious Birmingham In Action campaign frames these efforts, as we seek to secure one million volunteering hours from our students, staff and alumni and raise £400 million in support of institutional priorities.
We believe there is no such thing as a 'typical' member of University of Birmingham staff and that diversity in its many forms is a strength that underpins the exchange of ideas, innovation and debate at the heart of University life. We are committed to proactively addressing the barriers experienced by some groups in our community and are proud to hold Athena SWAN, Race Equality Charter and Disability Confident accreditations. We have an Equality Diversity and Inclusion Centre that focuses on continuously improving the University as a fair and inclusive place to work where everyone has the opportunity to succeed. We are also committed to sustainability, which is a key part of our strategy.
World-class research and outstanding global education



The client requests no contact from agencies or media sales.
Partnerships Officer (Programme Officer)
Aga Khan Foundation
The position
AKF(UK) Partnerships Officers are part of the Global Aga Khan Foundation (AKF) Partnerships team tasked with identifying funding partnerships and strengthening existing ones to support our strategic goals. Partnerships Officers manage a set of grants across a variety of themes and geographies. They also support engagement with European and Asian bilaterals, multilaterals and foundations to secure funding for ten multi-sector not-for-profit and for-profit agencies of the Aga Khan Development Network (AKDN) operating across Asia and Africa. This is all done in close collaboration with field units, global teams, and our partners.
KEY RESPONSIBILITIES AND CORE TECHNICAL COMPETENCIES
Grants Management
- Manage a portfolio of grants through regular interface and coordination with AKF(UK)’s partnerships team, AKF(UK)’s programme finance team and relevant AKF/AKDN field units/agencies acting as a central resource for field units in donor best practice.
- Interface with donors about the implementation of ongoing grants to ensure strong, enduring relationships.
- Coordinate, review, and assure the quality of donor deliverables (e.g. work plans, monitoring and evaluation plans, staffing plans, budgets, close-out plans, donor troubleshooting).
- Ensure adherence with donor requirements, rules, and regulations, and that grant deliverables are produced on time and to a high standard.
- Coordinate contractual amendments, changes, and project adaptations, engage with donors in a pro-active and diplomatic way, and flag potential changes (e.g. budget revisions, extensions, risks) in advance to ‘trouble shoot’ and ensure smooth project implementation.
- Facilitate grant monitoring efforts including routine coordination meetings and as needed, support with donor steering committees, donor project visits, and donor monitoring missions.
- Undertake coordination and administrative tasks related to grants and support the maintenance and update of grant management tools and tracking systems (e.g. Award Information Management System (AIMS)).
- Ensure strong relationship cultivation throughout the grants cycle, anticipate, and plan for future funding and project extensions.
Resource Mobilisation
- Coordinate and facilitate the development, review and quality assurance of expressions of interest, concept notes, and full proposals for funding opportunities.
- Liaise and coordinate with internal stakeholders as well as with donors, partners, and consortia to facilitate project design, align proposal and donor requirements, gather required legal and administrative documentation, and draft sections of proposals as needed.
Coordinate processes of contracting and negotiation, engaging relevant stakeholders, and ensuring contracts ‘get over the line’ in a timely and efficient way.
- Conduct due diligence of new partners (donors, NGOs, universities, etc.) in coordination with AKF(UK)’s programme finance team and AKF’s global programmes team.
- Develop and contribute to positioning pieces and communication materials (e.g., presentations, narrative overviews) to enable regular and effective engagement with donors.
- Research, scan and source relevant information regarding new donors and funding opportunities to identify potential funding matches and gather intelligence around European and Asian donors.
- Update donor profiles, researching and summarising latest donor strategies and using AIMS to update AKF/AKDN funding summaries.
- Contribute to management systems, such as AIMS.
Carry out any other duties as assigned by the Senior Partnerships Manager, Deputy Regional Directors or Global Deputy Director for Institutional Partnerships.
The requirements
QUALIFICATIONS, SKILLS, KNOWLEDGE, EXPERIENCE, BEHAVIOURS, ATTRIBUTES
Qualifications
- Undergraduate degree essential
- Master’s degree in a relevant field preferred
Skills
- Strong level of fluency in French is highly desirable
- Creativity, critical thinking, and project management
- Entrepreneurial, pro-active self-starter with maturity and emotional intelligence
- Ability to problem-solve, work independently and manage multiple tasks in a fast-paced environment with numerous and competing deadlines
- Ability to handle complex relationships with colleagues and external stakeholders in a professional manner
- Excellent writing, speaking and other communications skills, with thoroughness and attention to detail
- Ability to provide stable, consistent, reliable and courteous communication when dealing with external organisations, senior colleagues and community members
- Strong financial literacy, including the ability to read and produce detailed budgets and business plans
- Strong IT skills, including Microsoft Office 365 and Salesforce
- French language skills desirable, but not essential
- Proficiency in French language desirable
Knowledge
- Understanding and knowledge of the UK/European and Asian donor landscape preferred
- Knowledge of and commitment to international development
Experience
- A minimum of 3 years of professional experience
- Experience in developing and writing proposals, developing budgets, business plans/cases, concept papers, briefs, executive summaries, as well as coordinating multiple inputs from a variety of sources
- Experience of managing relationships in complex organisations with numerous stakeholders
- Experience managing grants in complex organisations desirable
Attributes
- Committed to international development, improving the quality of life, and promoting pluralism through civil society.
- Demonstrates equity, transparency, and integrity with high personal and organisational ethical standards; is fair, honest, and trustworthy with respect for confidentiality; inspires and builds trust and respect from others; promotes credibility and professional reputation.
Behaviours
- Communicates clearly and concisely with a broad range of audiences at different levels; ability to expresses complex ideas and concepts in simple terms; listens to the views of others; changes communication styles to meet individual and audience needs; encourages dialogue and effective communication by others.
- Builds, maintains, and deepens constructive and effective relationships with stakeholders with a specific focus on AKF’s mission; balances business situations and the art of dealing with people and communities; changes approach to achieve desired results if required.
- Has a customer focused orientation to others, is flexible and always puts the good of others at the centre of decision making; optimises respect for others and is dedicated to AKF’s purpose and fulfilling the mission.
- Acknowledges creativity, has the desire to understand and use new innovations (including technology); adapts established methods for new uses; is focused on improving systems and processes; open to change; analyses, synthesises and challenges conventional thinking; supports the development of communities of practice.
FURTHER DETAILS
- The role will involve travel to countries where we operate programmes, and where the candidate is supporting grants management.
- As well as a rewarding role with a global international development organisation, you’ll get access to a wide range of enhanced benefits including but not limited to flexible hybrid working, enhanced leave entitlement and access to several health and wellbeing programmes and benefits.
- Must include CV and a supporting statement that outlines why you want the role, why you want to work for AKF(UK) and how your experiences and skills to date make you the most suitable applicant for the role.
Sector
Social Development
About the Agency
The Aga Khan Foundation is a leading global development organisation working to tackle the root causes of poverty. For more than 50 years, we have helped create strong community institutions that support sustainable, locally driven initiatives to improve the lives of millions of people. By combining local knowledge with global best practices, we strive to bring about transformative and long-lasting improvements to quality of life.
Working alongside the agencies of the Aga Khan Development Network and through partnerships with local communities, civil society and business as well as governments and international aid agencies, we are building a future where we all thrive together.
Job Expires: 25-Mar-2026
The client requests no contact from agencies or media sales.
Supporter Experience Manager
Permanent, Full Time. Hybrid working (You will be required to attend the office for a minimum of 2 days per week with the option to work remotely for the remaining 3 days.)
Location: This role can be based in Cardiff, Edinburgh, London, or Warrington
Salary: £48,576 for Cardiff, Edinburgh, or Warrington. £53,549 for London (inclusive of London allowance)
If we receive a high volume of applications, we reserve the right to close the advert before the scheduled closing date. Therefore, we encourage interested applicants to apply at their earliest convenience.
About us
Christian Aid exists to create a world where everyone can live a full life, free from poverty. We are a global movement of people, churches and local organisations who passionately champion dignity, equality and justice worldwide. We are the changemakers, the peacemakers, the mighty of heart.
We’re committed to building a diverse and inclusive workplace, and recognise the value this brings in forming strong, creative and high performing teams. We welcome applications from all sections of the community, and from those with experience from outside of the voluntary sector. And no, you don’t have to be Christian to work here – we encourage people of all faiths and none to apply. We just ask that everyone lives out our values of dignity, equality, justice and love. We value a good work-life balance, so we’re open to part-time and flexible working. We also offer hybrid working for our office-based colleagues.
About the role
At Christian Aid, we believe lasting change happens when people work together for justice. Our supporters are at the heart of that change and we’re now looking for a Supporter Experience Manager to shape how thousands of people connect with our mission.
This is a unique opportunity to design and deliver Christian Aid’s first unified supporter journey framework, creating seamless, inspiring experiences that drive engagement, giving, and long-term loyalty.
Reporting to the Head of Public Fundraising, but working across the wider department and beyond, this role will:
- Lead our first Supporter Experience Strategy, uniting teams across the organisation.
- Map, refine, and innovate supporter journeys, identifying opportunities for deeper connection.
- Harness data and supporter insights to drive evidence-based decisions.
- Foster innovation, testing new technologies and approaches to enhance engagement.
- Train and equip teams to deliver consistently excellent supporter experiences.
About you
In addition to a passion for Supporter Experience, some of the essential skills and experience we’re looking for are:
- Significant experience in a supporter experience role or delivering journey strategy.
- A track record creating and delivering multichannel communications.
- Strong data and analytical skills to refine approaches and measure success.
- Excellent collaboration, influencing, and project management abilities.
Experience with CRM systems, matrix management, KPI measurement or leading change initiatives is desirable, but most importantly, you’ll have a supporter-first mindset and the drive to inspire meaningful connections. You’ll also be committed to Christian Aid’s vision to see a world where everyone can live a full life free from poverty and injustice.
Further information
At Christian Aid we strive to be an inclusive and diverse employer and recognise the value that this brings in helping to build strong, creative and high performing teams.
We are actively encouraging racialised minorities, LGBTQ+, people with disabilities, returning parents or carers who are re-entering work after a career break, people with caring responsibilities, people from low socioeconomic backgrounds, women, and older workers to apply. This is because these groups are under-represented within our teams, especially at senior level, and we recognise and value the contributions members of these groups make to strong, creative and high performing teams.
We have a strong Christian ethos, and we encourage applications from all faiths. Applicants will be expected to demonstrate an understanding of and sympathy with Christian Aid’s faith identity.
All successful candidates will require a DBS/police check appropriate to the role and location and a Counter Terrorism Sanction check as part of your clearance for commencing your role with us. We also participate in the Inter Agency Misconduct Disclosure Scheme. In line with this Scheme, we will request information as part of the referencing process from job applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. By submitting an application, the job applicant confirms their understanding of these recruitment procedures.
This role requires applicants to have the right to live and work in the country where this position is based and undertake the role that you have been offered. If you are successful and we make you an offer for the role, we will be required to conduct a right to work check on your immigration status in the UK. We will contact you regarding the documentation you will need to provide to evidence this.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Looking for a career in children’s social work with purpose and a clear path for development?
Applications to Approach Social Work have re-opened for a limited number of locations. This is the final opportunity to start the programme in summer 2026.
As a children and families social worker, you’ll work directly with children to make sure they are safe, supported and able to thrive. Social work is a career that offers stability, progression and the chance to make a lasting difference.
On this fully funded social work training programme, you’ll be supported from day one and gain the skills, experience and master’s degree to succeed, wherever your career takes you.
About the programme
Approach Social Work is a fully funded social work training programme that helps you become a children’s social worker through hands-on experience, academic study and expert support.
On the programme, you’ll develop a deep understanding of child-focused social work practice and how to build relationships that create real change. You’ll explore anti-discriminatory, anti-oppressive and anti-racist approaches, while working towards a postgraduate diploma and master’s degree in social work.
What to expect
Year one:
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Begin study for your postgraduate diploma in social work
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Learn alongside children and families within a local authority social work team, supported by experienced tutors and practice educators
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Receive a tax-free bursary of £18,000 or £20,000 (depending on location) to help with living and travel costs
Year two and three:
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Move into a paid role as a newly qualified children’s social worker (up to £34,000, or more in some London boroughs)
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Keep working towards your social work master’s degree
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Join the Frontline Fellowship, a national community offering career-long support and development
The role:
As a children’s social worker, you’ll learn how to build relationships, make difficult decisions and advocate for children’s safety and wellbeing. That means:
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Visiting a child at home or school
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Supporting a parent through difficult circumstances
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Working with teachers, health professionals or police
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Writing reports and helping decide what’s safest for a child
It’s a challenging and rewarding public sector career, rooted in empathy, resilience and strong judgement.
Who we’re looking for
You may have studied a humanities, social sciences, education, law or healthcare degree, but we welcome applicants from all degree backgrounds. We particularly encourage people underrepresented in the sector, including men and those from racialised minority backgrounds.
You don’t need experience in social work. We are looking for the right values, resilience and commitment to making a difference. This role is open to graduates in their final year, or you may already have an existing undergraduate degree and be working in a related role such as a youth worker, support worker, family support worker, teacher, learning support assistant, teaching assistant, counsellor, care worker, key worker, charity worker or social work assistant.
Eligibility requirements
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Have at least a 2.2 (predicted or obtained) in an undergraduate honours degree (or international equivalent)
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Have obtained GCSE English Language at Grade C/4 or above (or approved equivalent qualification)
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Possess the right to work and study in the UK (including access to public funds) for the duration of the programme (until September 2029)
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Be resident in England by the time the programme commences
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Not be a qualified social worker
Places are only available in select locations and will close as they reach capacity. If you are eligible and ready to apply, this is your last chance to join the 2026 cohort.
Real support. Real skills. A career that matters.
Apply now.
Delivered by children’s charity Frontline. Formerly known as the Frontline programme.
To make life better for children at risk of harm, by improving the services that support them.



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Strategic Corporate Partnerships Manager
Contract type: Permanent, full time – 35 hours per week
Location: London, UK.
UK hybrid working – a minimum of 40 % of working time is spent face-to-face (London office, external meetings or travel). 60/40 hybrid working at WaterAid means roughly three days wherever you work best and two days together in person.
Salary: £44,168 - £46,493 per year with excellent benefits
Change starts with water. Change starts with you.
Every day, millions of people live without clean water, decent toilets and good hygiene. WaterAid exists to change that – for everyone, everywhere. Join us, and your energy will help unlock people’s potential and create a fairer future.
About WaterAid
We’re a global federation driven by one vision: a world where everyone, everywhere has clean water, sanitation and hygiene by 2030. Powered by our values of Respect, Accountability, Courage, Collaboration, Integrity and Innovation, we work alongside communities, partners and supporters to make change happen.
About the team
The WaterAid Corporate Partnerships team is responsible for developing and implementing WaterAid’s Corporate Partnerships Strategy which includes a focus on developing high value, high impact strategic partnerships.
About the role
As our Strategic Corporate Partnerships Manager, you will develop and manage ambitious, long-term corporate partnerships and work closely with teams including Communications, Global Policy and Campaigns, and Country Programme Offices to drive sustainable change.
In this role, you will:
- Use your partnership management skills to develop high impact, shared value partnerships.
- Deliver high quality proposals, pitches and reports
- Develop a strong knowledge of the sectors you work with, to be an informed and respected stakeholder
- Work with a range of contact types both internally and externally.
- Champion WaterAid’s commitment to equity, inclusion and safeguarding.
Requirements
To be successful, you will need:
- A proven track record of managing complex, multi layered corporate partnerships to deliver shared value
- Experience of developing and implementing partnership development strategies including stakeholder stewardship
- Ability to network with, and influence, senior people both internally and externally
- Experience of writing high quality, engaging proposals and reports for a corporate audience, as well as experience of making presentations to senior-level contacts and/or large groups of employees
Although not essential, we’d prefer you to have:
- Experience of corporate fundraising and developing 7 figure corporate accounts.
- Experience of new business generation
Closing date: Applications close at 12:00 PM (UK time) on Monday, 30 March 2026. Shortlisting and interviews will be scheduled on a rolling basis, and the role may close earlier if a suitable candidate is found. We therefore encourage you to apply at an early stage.
How to apply: Click Apply to upload your CV and Cover Letter.
We also have an open role for a Senior Corporate Partnerships Manager (maternity cover). Please feel free to review this position as well if you think it may be more relevant to your experience.
Can I use Artificial Intelligence (AI) technology in my application?
At WaterAid, we strongly advise against using AI technology at any stage of the recruitment process. Our goal is to ensure a fair and transparent process that provides every applicant with an equal opportunity to succeed. We value hearing about your unique experiences and perspectives in your application, and, if shortlisted, during the interview as well.
Pre-employment screening
To apply for this role, you must be able to demonstrate your eligibility to work in the respective country. All pre-employment checks will be carried out according to local law and WaterAid’s Safer Recruitment policy. All UK based roles require a basic Disclosure and Barring Service (DBS) check.
Benefits
Our benefits:
- 36 days’ holiday (including 8 Bank Holidays)
- Option to buy an extra 5 days’ annual leave
- Employer pension contribution up to 10 %
- Flexible and hybrid working arrangements
- Season ticket loan
- Free annual eye tests
- ‘Give as you Earn’ charitable giving scheme
- Enhanced parental leave (maternity, adoption/surrogacy, shared parental and paternity)
- Sabbaticals
- One paid volunteer day each year
As part of our annual leave policy, all employees receive three additional days of annual leave on top of their standard allocation of 25 days. These days are designated to cover the period when our UK office closes between Christmas and New Year, allowing all UK WaterAiders to take a well-deserved break.
These days are automatically scheduled and cannot be changed or moved. Annual leave is accrued based on your start date. If sufficient leave has not been accrued by the time of the closure, the 3 days will be taken as unpaid leave or pro-rated, depending on your circumstances.
Our Global Commitment:
Our People Promise
We will work with passion and focus to make sure everyone everywhere has clean water, decent toilets and good hygiene. WaterAid is a place of purpose – where people have a real commitment and shared responsibility for the impact we have. We are a global community with diverse backgrounds and perspectives, motivated by inspiring, stimulating work. We are determined to be a place where people feel safe and able to contribute their voice and truly live our values.
Equal Opportunities
We welcome applications from people of all backgrounds, beliefs, customs, traditions, ways of life and status. This includes, but is not limited to, race, ethnicity, caste, colour, gender, language, religion, political or other opinion, national or social origin, property, birth, disability status, neurodiversity, age, marital and family status, sexual orientation and gender identity, health status, place of residence, economic and social situation.
Safeguarding
We are committed to protecting everyone we come into contact with. We have a zero- tolerance approach to abuse of power, privilege or trust across our global work, and to any form of inappropriate behaviour, discrimination,
abuse, bullying, harassment, or exploitation. Safeguarding the people and communities we work with, our staff, volunteers and anyone working on our behalf is our top priority, and we take our responsibilities extremely seriously. All offers of employment are subject to satisfactory references and appropriate screening checks (which can include counterterrorism, safeguarding and criminal records checks).
Together, we’ll change the world through water.
Join us and be part of the change!
Our vision is a world where everyone, everywhere has sustainable and safe water, sanitation and hygiene.



The Role
This is an exciting opportunity to join Reprieve in a senior leadership position that brings together legal, compliance, governance, finance and operational oversight.
The Director (Legal and Operations) will play a central role in ensuring Reprieve runs effectively, is well-governed and has strong foundations for impact. As a member of the Senior Leadership Team, you will be a trusted advisor across the organisation providing expert guidance on organisational legal matters including employment law, compliance, sanctions, data protection, contracts, privilege, and managing relationships with key partners (you will not be responsible for strategic litigation relating to clients or day-to-day casework as these issues are handled by the casework teams).
You will also support the effective functioning of our Board, ensuring strong governance processes and compliance with our charitable and regulatory obligations. A key part of the role is skilled risk management - helping the organisation navigate complexity while enabling rather than constraining our work.
Reporting to the CEO, you will line manage the Head of Operations and Head of Finance, providing strategic direction and support to ensure these functions are operating as effectively as possible and that relevant information is able to be communicated appropriately and clearly to the Board.
This is a role that spans the technical and the operational, requiring someone who is comfortable working across different domains - from legal and compliance questions to organisational functioning, budgets and Board management. We're looking for someone with a sharp legal mind who understands NGO governance, has good judgment and an ability to work collaboratively and effectively with teams across the organisation.
As a small legal NGO, Reprieve punches above its weight, and this role is key to making that possible.
For full details, please read the job description.
About Reprieve
Reprieve is a leading international human rights organisation working to end the death penalty and abuses committed under the banner of national security. Founded in 1999, our mission remains critically relevant as governments worldwide increasingly adopt authoritarian tactics, expanding executive power at the expense of civil liberties.
You can best judge a society by how it treats prisoners, criminal defendants, and the far-flung targets of an ever-changing counter-terror policy. To us, the rule of law means little if we selectively apply it to people we agree with. It is for all of us. Liberty is always eroded at the margins.
Reprieve’s staff is made up of courageous and committed human rights defenders. We provide vital legal and investigative support to those facing execution and victims of rendition, torture, arbitrary detention, extrajudicial killing, and citizenship stripping. Our work spans multiple jurisdictions, challenging states' most egregious human rights violations through strategic litigation, investigations, and advocacy.
We support cases in courts worldwide while building the legal and political momentum necessary to consign these practices to history.
Based in London with Fellows and partners globally, Reprieve operates at the intersection of law, policy, and human rights, working alongside governments, senior legal practitioners, and civil society to advance systemic change.
We collaborate closely with our independent partner organisation Reprieve US.
Terms
This is a full-time role on a permanent contract. The annual salary is £71,379 per annum, less any required deductions for income tax and national insurance.
This role is based in Reprieve’s London office. Reprieve operates a hybrid working model and we require staff to work 40% of their working hours from the London office and the rest of the week from home. Applicants must have the current right to work in the UK, which will be checked prior to interview.
Further information and how to apply
To apply, please read the full job description and submit a cover letter and CV addressing your interest in the role, and how you meet the criteria (both no more than 2 pages) via the application form on our website by 23:59 GMT on 5 April 2026. Please note that no other documents will be considered for this role and should not be submitted. We are also not able to accept applications via email.
We are investigators, lawyers and campaigners fighting for justice. We defend people who are facing human rights abuses.
The client requests no contact from agencies or media sales.
Learning Disability Community Leader, L'Arche London
ABOUT THE ROLE
Hours of work: 37.5 hours per week (including some evening and weekend working, and regular on-call)
Salary: £55,000 (including London weighting)
Reports to: L’Arche UK Director of Care and Communities
Place of work: L’Arche London Community, West Norwood, SE27. Some travel and overnight stays will be required within the UK.
Contract type: Permanent
Closing date: Thursday, 16th April, at midday
Notes: If you have already applied for this role and received an update on your application from us, please do not submit another application.
Main purpose of the role
The Community Leader is responsible for ensuring that the Community is living the mission of L’Arche, by providing excellent and sustainable care and support services, support for spirituality, and engaging with our neighbours and the wider community around us.
The Community Leader will:
- Lead the Community by responding to the needs, choices and context of our members while being faithful to the L'Arche UK Vision and Values, the L'Arche International Identity and Mission Statement, and to a co-created Community Mandate and plan.
- Maintain and enhance high-quality, person-centred care, support, and housing for people with learning disabilities, both at home and in our day services in partnership with the Registered Manager, the Team in London, the National Leadership Team, individual circles of support, and external partners;
- Ensure the Community's financial sustainability through robust financial planning and management, including setting budgets, controlling spending, maximising occupancy, negotiating care contracts, growing day services, and spotting fundraising opportunities;
- Foster a culture that maximises the voice and power for people with learning disabilities, building listening and collaboration between Community members with and without learning disabilities;
- Contribute to the national work programmes of L'Arche UK, as part of the National Council, collaborating with Community Leaders of other L'Arche Communities, to share skills, best practice, and resources
Key essential criteria
- Senior leadership experience in support to adults with learning disabilities (or transferable skills and experience in a closely related field);
- Experience in leading, managing, and developing an organisation or large teams to deliver results, maintain compliance and quality, and to respond to risks and opportunities;
- Good financial planning skills and experiences of successfully managing a substantial budget;
- Ability to think strategically and work collaboratively to develop and implement community plans;
- Experience of living or working alongside people with learning disabilities and/or autistic individuals;
- Passionate about person-centred support and the values and mission of L'Arche;
This role is subject to an enhanced DBS criminal record check.
You may have held these job titles in the past: Registered Manager, Service Manager, Head of Care, Senior Operations Lead, Community Director, Head of Community Services, Country or Regional Lead, Learning Disability Services Manager, Head of Mission and Community Life, Health & Social Care Manager, Local Authority Commissioning Lead;
You can find more details about L'Arche London here.
Additional details about L'Arche can be found here.
Discover what makes L’Arche a rewarding place to work—explore our employee benefits here.
A full job description and person specification can be found in the Recruitment Pack.
To apply, please submit your CV and include a cover letter via our online application form.
The closing date is: Thursday, 16th April at midday
First round interviews are expected to take place either on 22nd or 23rd April 2026 online via Microsoft Teams.
Second round interviews will take place on 30th April 2026 and will take place within the L'Arche London Community.
We encourage you not to wait until the closing date to submit your application, as we may begin interviewing strong candidates before then.
We also reserve the right to close the advert early if we receive enough suitable applications.
Please also read our privacy notice for job applicants.
Our inclusive communities challenge people to think differently about disability
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Looking for a career in children’s social work with purpose and a clear path for development?
Applications to Approach Social Work have re-opened for a limited number of locations. This is the final opportunity to start the programme in summer 2026.
As a children and families social worker, you’ll work directly with children to make sure they are safe, supported and able to thrive. Social work is a career that offers stability, progression and the chance to make a lasting difference.
On this fully funded social work training programme, you’ll be supported from day one and gain the skills, experience and master’s degree to succeed, wherever your career takes you.
About the programme
Approach Social Work is a fully funded social work training programme that helps you become a children’s social worker through hands-on experience, academic study and expert support.
On the programme, you’ll develop a deep understanding of child-focused social work practice and how to build relationships that create real change. You’ll explore anti-discriminatory, anti-oppressive and anti-racist approaches, while working towards a postgraduate diploma and master’s degree in social work.
What to expect
Year one:
-
Begin study for your postgraduate diploma in social work
-
Learn alongside children and families within a local authority social work team, supported by experienced tutors and practice educators
-
Receive a tax-free bursary of £18,000 or £20,000 (depending on location) to help with living and travel costs
Year two and three:
-
Move into a paid role as a newly qualified children’s social worker (up to £34,000, or more in some London boroughs)
-
Keep working towards your social work master’s degree
-
Join the Frontline Fellowship, a national community offering career-long support and development
The role:
As a children’s social worker, you’ll learn how to build relationships, make difficult decisions and advocate for children’s safety and wellbeing. That means:
-
Visiting a child at home or school
-
Supporting a parent through difficult circumstances
-
Working with teachers, health professionals or police
-
Writing reports and helping decide what’s safest for a child
It’s a challenging and rewarding public sector career, rooted in empathy, resilience and strong judgement.
Who we’re looking for
You may have studied a humanities, social sciences, education, law or healthcare degree, but we welcome applicants from all degree backgrounds. We particularly encourage people underrepresented in the sector, including men and those from racialised minority backgrounds.
You don’t need experience in social work. We are looking for the right values, resilience and commitment to making a difference. This role is open to graduates in their final year, or you may already have an existing undergraduate degree and be working in a related role such as a youth worker, support worker, family support worker, teacher, learning support assistant, teaching assistant, counsellor, care worker, key worker, charity worker or social work assistant.
Eligibility requirements
-
Have at least a 2.2 (predicted or obtained) in an undergraduate honours degree (or international equivalent)
-
Have obtained GCSE English Language at Grade C/4 or above (or approved equivalent qualification)
-
Possess the right to work and study in the UK (including access to public funds) for the duration of the programme (until September 2029)
-
Be resident in England by the time the programme commences
-
Not be a qualified social worker
Places are only available in select locations and will close as they reach capacity. If you are eligible and ready to apply, this is your last chance to join the 2026 cohort.
Real support. Real skills. A career that matters.
Apply now.
Delivered by children’s charity Frontline. Formerly known as the Frontline programme.
To make life better for children at risk of harm, by improving the services that support them.



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Looking for a career in children’s social work with purpose and a clear path for development?
Applications to Approach Social Work have re-opened for a limited number of locations. This is the final opportunity to start the programme in summer 2026.
As a children and families social worker, you’ll work directly with children to make sure they are safe, supported and able to thrive. Social work is a career that offers stability, progression and the chance to make a lasting difference.
On this fully funded social work training programme, you’ll be supported from day one and gain the skills, experience and master’s degree to succeed, wherever your career takes you.
About the programme
Approach Social Work is a fully funded social work training programme that helps you become a children’s social worker through hands-on experience, academic study and expert support.
On the programme, you’ll develop a deep understanding of child-focused social work practice and how to build relationships that create real change. You’ll explore anti-discriminatory, anti-oppressive and anti-racist approaches, while working towards a postgraduate diploma and master’s degree in social work.
What to expect
Year one:
-
Begin study for your postgraduate diploma in social work
-
Learn alongside children and families within a local authority social work team, supported by experienced tutors and practice educators
-
Receive a tax-free bursary of £18,000 or £20,000 (depending on location) to help with living and travel costs
Year two and three:
-
Move into a paid role as a newly qualified children’s social worker (up to £34,000, or more in some London boroughs)
-
Keep working towards your social work master’s degree
-
Join the Frontline Fellowship, a national community offering career-long support and development
The role:
As a children’s social worker, you’ll learn how to build relationships, make difficult decisions and advocate for children’s safety and wellbeing. That means:
-
Visiting a child at home or school
-
Supporting a parent through difficult circumstances
-
Working with teachers, health professionals or police
-
Writing reports and helping decide what’s safest for a child
It’s a challenging and rewarding public sector career, rooted in empathy, resilience and strong judgement.
Who we’re looking for
You may have studied a humanities, social sciences, education, law or healthcare degree, but we welcome applicants from all degree backgrounds. We particularly encourage people underrepresented in the sector, including men and those from racialised minority backgrounds.
You don’t need experience in social work. We are looking for the right values, resilience and commitment to making a difference. This role is open to graduates in their final year, or you may already have an existing undergraduate degree and be working in a related role such as a youth worker, support worker, family support worker, teacher, learning support assistant, teaching assistant, counsellor, care worker, key worker, charity worker or social work assistant.
Eligibility requirements
-
Have at least a 2.2 (predicted or obtained) in an undergraduate honours degree (or international equivalent)
-
Have obtained GCSE English Language at Grade C/4 or above (or approved equivalent qualification)
-
Possess the right to work and study in the UK (including access to public funds) for the duration of the programme (until September 2029)
-
Be resident in England by the time the programme commences
-
Not be a qualified social worker
Places are only available in select locations and will close as they reach capacity. If you are eligible and ready to apply, this is your last chance to join the 2026 cohort.
Real support. Real skills. A career that matters.
Apply now.
Delivered by children’s charity Frontline. Formerly known as the Frontline programme.
To make life better for children at risk of harm, by improving the services that support them.



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Who We Are
The Revitalise Trust exists to serve, resource and revitalise the Church in its mission to reach the unchurched, make disciples and transform society by growing vibrant, Jesus-centred, Spirit-filled churches in every community. To date, the Trust has helped plant 200 churches across the UK and beyond and train up and support hundreds of church leaders. As a charity, the Trust is entirely dependent on the generosity of donors to support its work.
This is a key role within the Revitalise Trust, that works collaboratively with others in the team and across the organisation to help raise the necessary funds to support the work of the Trust, supporting and managing a portfolio of existing donors and sourcing and securing new ones, working particularly closely with the Head of UK Fundraising.
The Role
Some of the responsibilities include:
Donor Engagement & Income Generation
- Research and identify new UK funding opportunities and develop tailored engagement strategies.
- Produce high-quality, persuasive proposals and applications to secure new income.
- Manage, steward and grow income streams from new and existing donors, including individuals, trusts and foundations.
- Deliver timely, insightful and impactful donor monitoring reports in line with supporter requirements.
Fundraising Systems & Processes
- Ensure donor records are accurate and up to date across systems such as Raiser’s Edge and SharePoint.
- Support the development of efficient, scalable fundraising processes that align with the wider Trust strategy and KPIs.
- Take responsibility for the smooth running of the Focus giving process.
- Contribute to strategic improvements across our systems, tools and templates, identifying gaps and recommending solutions.
Collaboration & Cross‑Team Working
- Work closely with the Revitalise Trust Fundraising Team, HTB Finance, HTB Giving and cross-entity colleagues to coordinate donor information and opportunities.
- Engage with the Impact Team and Systems Provider/IT to support data integrity and reporting.
- Attend relevant fundraising, giving and GDPR meetings to ensure alignment across the group.
The Ideal Candidate
- Proven fundraising or income‑generation experience, with strong financial awareness and confidence in meeting personal targets and contributing to wider team KPIs.
- Excellent written and verbal communication skills, including the ability to write clear, persuasive briefs and build effective relationships with donors and internal stakeholders at all levels.
- Highly organised, proactive and detail‑focused, able to prioritise multiple deadlines, manage several projects simultaneously, and offer practical, solutions‑driven thinking.
- Experienced in improving organisational processes to increase efficiency, and confident working collaboratively with multi‑level stakeholders to deliver strategic aims.
- Strong technical competence, including experience with donor management systems (e.g. Raiser’s Edge or equivalent), CRM databases, MS Office and related applications.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Looking for a career in children’s social work with purpose and a clear path for development?
Applications to Approach Social Work have re-opened for a limited number of locations. This is the final opportunity to start the programme in summer 2026.
As a children and families social worker, you’ll work directly with children to make sure they are safe, supported and able to thrive. Social work is a career that offers stability, progression and the chance to make a lasting difference.
On this fully funded social work training programme, you’ll be supported from day one and gain the skills, experience and master’s degree to succeed, wherever your career takes you.
About the programme
Approach Social Work is a fully funded social work training programme that helps you become a children’s social worker through hands-on experience, academic study and expert support.
On the programme, you’ll develop a deep understanding of child-focused social work practice and how to build relationships that create real change. You’ll explore anti-discriminatory, anti-oppressive and anti-racist approaches, while working towards a postgraduate diploma and master’s degree in social work.
What to expect
Year one:
-
Begin study for your postgraduate diploma in social work
-
Learn alongside children and families within a local authority social work team, supported by experienced tutors and practice educators
-
Receive a tax-free bursary of £18,000 or £20,000 (depending on location) to help with living and travel costs
Year two and three:
-
Move into a paid role as a newly qualified children’s social worker (up to £34,000, or more in some London boroughs)
-
Keep working towards your social work master’s degree
-
Join the Frontline Fellowship, a national community offering career-long support and development
The role:
As a children’s social worker, you’ll learn how to build relationships, make difficult decisions and advocate for children’s safety and wellbeing. That means:
-
Visiting a child at home or school
-
Supporting a parent through difficult circumstances
-
Working with teachers, health professionals or police
-
Writing reports and helping decide what’s safest for a child
It’s a challenging and rewarding public sector career, rooted in empathy, resilience and strong judgement.
Who we’re looking for
You may have studied a humanities, social sciences, education, law or healthcare degree, but we welcome applicants from all degree backgrounds. We particularly encourage people underrepresented in the sector, including men and those from racialised minority backgrounds.
You don’t need experience in social work. We are looking for the right values, resilience and commitment to making a difference. This role is open to graduates in their final year, or you may already have an existing undergraduate degree and be working in a related role such as a youth worker, support worker, family support worker, teacher, learning support assistant, teaching assistant, counsellor, care worker, key worker, charity worker or social work assistant.
Eligibility requirements
-
Have at least a 2.2 (predicted or obtained) in an undergraduate honours degree (or international equivalent)
-
Have obtained GCSE English Language at Grade C/4 or above (or approved equivalent qualification)
-
Possess the right to work and study in the UK (including access to public funds) for the duration of the programme (until September 2029)
-
Be resident in England by the time the programme commences
-
Not be a qualified social worker
Places are only available in select locations and will close as they reach capacity. If you are eligible and ready to apply, this is your last chance to join the 2026 cohort.
Real support. Real skills. A career that matters.
Apply now.
Delivered by children’s charity Frontline. Formerly known as the Frontline programme.
To make life better for children at risk of harm, by improving the services that support them.



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Senior Corporate Partnerships Manager
Contract type: Fixed term, Maternity Cover, full time – 35 hours per week
Location: London, UK.
UK hybrid working – a minimum of 40 % of working time is spent face-to-face (London office, external meetings or travel). 60/40 hybrid working at WaterAid means roughly three days wherever you work best and two days together in person.
Salary: £48,867 - £51,439 per year with excellent benefits
Change starts with water. Change starts with you.
Every day, millions of people live without clean water, decent toilets and good hygiene. WaterAid exists to change that – for everyone, everywhere. Join us, and your energy will help unlock people’s potential and create a fairer future.
About WaterAid
We’re a global federation driven by one vision: a world where everyone, everywhere has clean water, sanitation and hygiene by 2030. Powered by our values of Respect, Accountability, Courage, Collaboration, Integrity and Innovation, we work alongside communities, partners and supporters to make change happen.
About the team
The WaterAid Corporate Partnerships team is responsible for developing and implementing WaterAid’s Corporate Partnerships Strategy which includes a focus on developing high value, high impact strategic partnerships.
About the role
As our Senior Corporate Partnerships Manager, you will be responsible for leading and developing the Partnership Management team of six to deliver partnership excellence and work closely with teams including Communications, Global Policy and Campaigns and Country Programme Offices to drive sustainable change.
In this role, you will:
- Effectively lead, manage and motivate the Partnership Management team to deliver partnership excellence.
- Coach and support the team to maximise partnership opportunities as well as resolve complex issues.
- Work closely with teams across WaterAid (eg Communications, Policy) to identify opportunities and deliver collaborations which deliver shared value for WaterAid and corporate partners
- Work with the Head of Corporate Partnerships, Senior Partnership Development Manager and Senior Private Sector Advisor to implement the overall Corporate Partnerships Strategy
- Champion WaterAid’s commitment to equity, inclusion and safeguarding.
Requirements
To be successful, you will need:
- A proven track record managing a variety of strategic, high value (6 figure) Corporate Partnerships that deliver shared value
- Experience of leading, managing and motivating others and driving change
- Endless enthusiasm, energy and the ability to work under own initiative and meet deadlines
- Ability to build relationships, network with, and influence, senior people both internally and externally
Although not essential, we’d prefer you to have:
- Experience of working in an NGO corporate fundraising environment
- Experience of managing at least three team members
Closing date: Applications close at 12:00 PM (UK time) on Monday, 30 March 2026. Shortlisting and interviews will be scheduled on a rolling basis, and the role may close earlier if a suitable candidate is found. We therefore encourage you to apply at an early stage.
How to apply: Click Apply to upload your CV and cover letter.
We also have an open role for a Strategic Corporate Partnerships Manager. Please feel free to review this position as well if you think it may be more relevant to your experience.
Can I use Artificial Intelligence (AI) technology in my application?
At WaterAid, we strongly advise against using AI technology at any stage of the recruitment process. Our goal is to ensure a fair and transparent process that provides every applicant with an equal opportunity to succeed. We value hearing about your unique experiences and perspectives in your application, and, if shortlisted, during the interview as well.
Pre-employment screening
To apply for this role, you must be able to demonstrate your eligibility to work in the respective country. All pre-employment checks will be carried out according to local law and WaterAid’s Safer Recruitment policy. All UK based roles require a basic Disclosure and Barring Service (DBS) check.
Benefits
Our benefits:
- 36 days’ holiday (including 8 Bank Holidays)
- Option to buy an extra 5 days’ annual leave
- Employer pension contribution up to 10 %
- Flexible and hybrid working arrangements
- Season ticket loan
- Free annual eye tests
- ‘Give as you Earn’ charitable giving scheme
- Enhanced parental leave (maternity, adoption/surrogacy, shared parental and paternity)
- Sabbaticals
- One paid volunteer day each year
As part of our annual leave policy, all employees receive three additional days of annual leave on top of their standard allocation of 25 days. These days are designated to cover the period when our UK office closes between Christmas and New Year, allowing all UK WaterAiders to take a well-deserved break.
These days are automatically scheduled and cannot be changed or moved. Annual leave is accrued based on your start date. If sufficient leave has not been accrued by the time of the closure, the 3 days will be taken as unpaid leave or pro-rated, depending on your circumstances.
Our Global Commitment:
Our People Promise
We will work with passion and focus to make sure everyone everywhere has clean water, decent toilets and good hygiene. WaterAid is a place of purpose – where people have a real commitment and shared responsibility for the impact we have. We are a global community with diverse backgrounds and perspectives, motivated by inspiring, stimulating work. We are determined to be a place where people feel safe and able to contribute their voice and truly live our values.
Equal Opportunities
We welcome applications from people of all backgrounds, beliefs, customs, traditions, ways of life and status. This includes, but is not limited to, race, ethnicity, caste, colour, gender, language, religion, political or other opinion, national or social origin, property, birth, disability status, neurodiversity, age, marital and family status, sexual orientation and gender identity, health status, place of residence, economic and social situation.
Safeguarding
We are committed to protecting everyone we come into contact with. We have a zero- tolerance approach to abuse of power, privilege or trust across our global work, and to any form of inappropriate behaviour, discrimination,
abuse, bullying, harassment, or exploitation. Safeguarding the people and communities we work with, our staff, volunteers and anyone working on our behalf is our top priority, and we take our responsibilities extremely seriously. All offers of employment are subject to satisfactory references and appropriate screening checks (which can include counterterrorism, safeguarding and criminal records checks).
Together, we’ll change the world through water.
Join us and be part of the change!
Our vision is a world where everyone, everywhere has sustainable and safe water, sanitation and hygiene.



Can you help us?
We are looking for a proactive, compassionate and detail‑oriented individual who can deliver an outstanding experience to our members and learners. Someone who enjoys being the first point of contact, thrives in a fast‑paced environment, and takes pride in resolving queries efficiently and professionally.
You will bring excellent communication skills, strong customer service experience and confidence in navigating digital systems, including CRM and LMS platforms. You’ll be motivated by helping others, comfortable interpreting processes and guiding people through complex journeys, and able to work both independently and collaboratively. Most importantly, you’ll demonstrate empathy, patience and a commitment to continuous improvement—ensuring that everyone who reaches out to CoSRH feels supported, informed and valued.
The role:
Enquiries
- To be the first point of contact for all enquiries into the College managed through a digital ticketing system.
- Respond to enquiries using information and knowledge from all departments of the College, which often involves the interpretation and application of rules and procedures. Use judgement to triage what action is required, where appropriate.
- Respond to all enquiries relating to qualification journeys, which includes information about the qualification/course, assistance in applying and payment, processing updates, help with learning journey on Learning Management System (LMS), the awarding and recertification of qualifications.
- Respond to all enquiries relating to membership, which includes help choosing the appropriate membership type and associated fees, renewals, upgrades, direct debits, and cancellation.
- Respond to all other enquiries, such as information on CoSRH events, and from prospective members about the work and activity of the College.
- Maintain up-to-date knowledge about the work and activities of the College to help respond to enquiries.
- Show an interest and understanding of enquirer’s needs, with a view to continually searching for ways to improve the service and their experience.
Qualification processing
- Responsible for the administration and processing of all CoSRH qualifications, recertifications and recertification audits in line with agreed procedures and service level agreements (SLAs).
- Responsible for processing reasonable adjustment and extension requests.
- Work closely with relevant teams when new training, assessments or qualifications are introduced to ensure accurate administration and processing.
- Support the administration and processing of applications from outside the UK for international qualifications
- Continuously monitor system and processes so they are fit for purpose for efficient qualification processing.
Membership
- Take an active role in membership processing, supporting the annual membership renewals campaign (November-March) and adjustments throughout the calendar year.
Operational support
- Work with the Membership and Insights Manager to help identify trends and patterns from ticket enquiries to help drive improvement.
- Work closely with the Data Manager and Digital Manager to raise issues with the Customer Relationship Management system (CRM), Learning Management System (LMS) and website, which have been identified through ticket enquiries, and help where possible to support with a resolution.
- Undertake other administrative work as requested by the Membership and Insights Manager
- Take an active role in data input and collection to help drive insights, improvements and quality control.
- Support the longer-term development and improvement of systems and processes, and contribute to wider departmental discussions.
Governance
- Support the development of Standard Operating Procedures (SOPs) to help with efficiencies and quality assurance in the team.
- Create canned responses for use on frequent and complex enquiries to help aid efficiency in service delivery.
- Ensure compliance with GDPR and data protection principles while managing enquiry and application information.
- Actively participate in the delivery of continuous improvement, working collaboratively with colleagues across the College.
- Ensure all actions carried out in line with CoSRH’s standard policies and processes.
You will have:
- Excellent customer service skills
- Proficiency in MS Office suite
- Strong communication skills - clear and professional speaking and writing, ability to explain information simply, and good active listening
- Empathy - understanding customers’ feelings and frustrations, showing genuine care and patience, and making customers feel heard and valued
- Patience - staying calm with challenging or upset enquirers, and willingness to repeat or re-explain information, adapting to language or understanding barriers
- Problem-solving skills - thinking quickly and logically, identifying the root cause of issues, and offering effective and practical solutions.
- A positive attitude - friendly tone and helpful mindset, remaining professional even under pressure
- Adaptability - handling different personalities and situations, and learning new systems and procedures quickly and systematically follow standard operating procedures
- Attention to detail - accurately recording customer information, and following policies, procedures and processes carefully
- Excellent organisational skills and can manage conflicting deadlines, with a willingness to work flexibly and respond to changing priorities
- Excellent time-management and prioritisation skills
- Strong attention to detail and thorough in checking work
- Ability to identify problems, trends and patterns
- Ability to use initiative and judgement
- Ability to work as a team, but also be able to think and work independently
- Excellent understanding and application of confidentiality and data protection practices (GDPR)
You will have experience:
- Delivering excellent customer support and care (essential)
- Delivering high quality written communication in response to customer email queries (essential)
- Delivering a positive video call or phone-based experience for customers (essential)
- Understanding a customer’s need and providing the appropriate solution (essential)
- Working with a Customer Relationship Management (CRM) system (essential)
- Working in membership or professional body, ideally in the medical or educational sectors (desirable)
Why Join CoSRH?
We are committed to supporting the wellbeing, growth and long-term success of our people. As part of the CoSRH team, you will benefit from:
Generous Annual Leave: 25 days holiday per year, increasing by an additional 2 days after 2 years of service and a further 3 days after 5 years, plus a dedicated day off to celebrate your birthday.
Competitive Pension & Life Assurance: A strong employer pension contribution of 10% (with a 5% employee contribution) following successful completion of probation, alongside life assurance at 4x your annual salary and access to an income protection scheme.
Flexible Working: A genuine flexible working culture that trusts you to manage your time and deliver results in a way that works for you.
Health & Wellbeing Support: Access to a comprehensive Employee Assistance Programme (EAP), free annual eye tests, and a Free Lunch Thursday to bring our teams together.
Community & Social Value: An annual volunteering day to give back to causes that matter to you.
Employee Benefits Portal: A wide range of discounts and savings through our employee discounts platform.
Enhanced Family Leave: Enhanced maternity, paternity and adoption pay, supporting you and your family at every stage.
Learning & Development: We invest in our people. From webinars and sector conferences to bespoke leadership development, we provide the time, space and resources for you to grow, thrive and make a lasting impact in your role.
To Apply
Full details of how to apply can be found at the following link: Member Support Team Agent (12 month FTC - Mat leave cover) job - Remote - College of Sexual and Reproductive Healthcare
Deadline for applications is Friday 10 April 2026
Interviews are likely to take place on 20-21 April 2026
We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.
NB: In order to fulfil this role you should be resident in the UK with a valid right to work; we are unable to sponsor people requiring a work visa.
The College of Sexual and Reproductive Healthcare (CoSRH) is the leader in the field of sexual and reproductive healthcare.



We have an exciting opportunity for a home-based IG Manager to join Add International, a passionate international grant making disability charity. The role offers a rare opportunity to use your individual giving skills to really shift the power, and ensure positive narratives and ethical fundraising communications.
The Charity
Add International are a grant making disability charity (c£2m income) that is a very flexible employer, offer home working, four day week, Monday to Thursday 30 hours per week.
The Role
Supported by the Director of External Engagement who has established a foundation of fundraising success, and communicating a power-shifting approach which donors are engaged with, for you to build upon.
You will line manage the Supporter Care Coordinator who is the first point of contact for donors, and manages the database and insights.
You will work closely alongside colleagues from the team based in the UK, Africa and Asia.
The charity are looking to grow the donor acquisition within this audience by trialling different approaches.
You will be responsible for optimising the stewardship of existing donors and working with the Supporter Care Coordinator.
Part of this role will also involve relationship management of some mid- high-value givers, promoting legacy giving and community fundraising, and provide accurate and insightful reports on income and the donor base.
In this exciting role you will have the opportunity to innovate, test and learn and influence the sector in doing things differently with individual giving!
The Candidate
This is a rare opportunity for someone who wants to combine their skills and experience in IG and public fundraising with a decolonial approach to fundraising. If you believe in ethical storytelling, challenging traditional narratives and innovating to cultivate and build a donor base who share our values, this could be the role for you.
You will ideally:
Have substantial experience in donor acquisition, donor communications and stewardship through public fundraising in the UK and delivering multi-channel fundraising appeals.
Thrive in building relationships with donors, activists, and colleagues.
Have experience running successful multi-channel public fundraising campaigns with a UK audience.
Are an expert in digital - marketing, communications and fundraising techniques.
Think strategically and know how to translate your ideas into action!
IMPORTANT NOTE
Please note this charity is interviewing on a rolling basis so please get in touch ASAP to find out more. Our aim is to respond to all successful applications within 5 days. If you havent been contacted within 5 days your application has been unsuccessful and your details will not be held further but we positively encourage you to apply for any other positions that you may see in the future.
We apologise that we cannot contact everybody in person but thank you in advance for your interest. Third Solutions encourages applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Third Solutions acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003.