It Analyst Jobs in Birmingham
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This is a key role within the Engagement Directorate at Blind Veterans UK as we are working through a new strategy which ensures we become data and insight led and put our audiences at the centre of all our communication. This presents an excellent opportunity for you to help revolutionise how Blind Veterans UK conducts data selections and to play a key role in producing actionable insights as we seek to increase the sophistication of our marketing activity and deliver an excellent supporter experience.
You will be responsible for the accurate and timely delivery of complex database extracts from Raiser’s Edge using FastStats, ensuring all data selections are delivered to a high standard for communications to Blind Veteran UK supporters. This includes ensuring data selections are scheduled, developed, tested and checked, and delivered in accordance with the agreed brief and deadlines. The critical element to this role is developing a campaign planning process that embeds a test and learn culture and drives innovation and improvement in our communications.
You will work with the Insight Manager and wider Engagement (fundraising and Comms & Marketing) Team to implement journeys and automations to improve second gift rates and drive sustainable income.
As well as leading on data selections, you will manage the insight planning and request project boards, working with the Insight Manager to respond to both ad-hoc insight requests and longer term insight projects.
Main duties and responsibilities of the role - what you'll be doing:
- Lead on data selections. Responsible for ensuring all data selections are produced in an accurate, consistent and timely fashion, in accordance with agreed data selection briefs and deadlines.
- Manage the scheduling of delivering data selections to ensure there is clarity on what data selections are upcoming, to manage any potential clashes and to plan and prioritise the workload.
- Develop an excellent process and structure for delivering data selections that guarantees their consistency and accuracy.
- Work with stakeholders to ensure data selection briefs are completed correctly, definitions are clarified, and the final selection meets the criteria outlined in the brief.
- Work with the Insight Manager to identify insight-driven recommendations for campaign planning, and to ensure testing within data selections is valid and robust.
- Attend end of campaign meetings, and lead on the presentation of results and test outcomes and feedback on process improvements.
- Work with the Insight Manager to drive forward innovations in data selections, such as using propensity models to identify the right supporters to communicate with.
- Continually seek to improve the data selection process with the aim of automating and streamlining to improve the accuracy of selections.
- Lead on the implementation of a campaign planning process focussed on driving improvement in selection results through data-informed decision-making.
- Play a leading role in the planning of the calendar to manage communication activities.
- Work with the Insight Manager and Data Management functions to ensure the necessary data is being captured and is accurate, to enable campaign analysis to be conducted.
- Work with 3rd parties to ensure the timely and secure transfer of data selection files.
- Build and monitor supporter journeys for all data cohorts, improving the process based on findings.
- Send email communications, including testing and implementation of dynamic content.
- Manage the insight request project boards, assist in responding to ad-hoc insight requests and work with the Insight Manager on larger insight projects.
About Blind Veterans UK
At Blind Veterans UK, we are here to support anyone who has served in the Armed Forces or National Service, and who is now living with significant sight loss. We provide veterans with rehabilitation, training, practical advice and emotional support.
We’re a transformational team that believes every vision-impaired veteran should be able to lead the life they choose. We help blind ex-service people of every generation – and since 1915, we’ve provided support to tens of thousands of vision-impaired veterans.
Together we can help rebuild blind veterans’ lives after sight loss. Away from isolation and towards a life of fulfilment and happiness.
Position: Data Selections & Insight Analyst
Reports to: Insight Manager
Location: Remote working. We have an office in Queen Square, London, for those who wish to come into the office.
Hours: 35 hours per week (full-time)
Salary: £35,000–£37,000 per annum
25 days annual leave (not including bank holidays)
To apply please submit a CV and a covering letter outlining your relevant skills and motivation.
Closing date: 11th April 2025
Please note, we’re actively reviewing applications and interviews will be held on a rolling basis. The ad may close early if a successful candidate is found.
The client requests no contact from agencies or media sales.
Thank you!
Are you a proactive and analytical thinker with a passion for making a real impact? Join us as a Senior Business Analyst and play a vital role in transforming the lives of young people.
In this dynamic role, you’ll lead business analysis across multiple technology projects, ensuring timely delivery and high-quality outcomes. You'll work closely with stakeholders to gather and analyse requirements, drive business case development, and identify process improvements that enhance efficiency. Collaborating with change and transformation teams, you’ll help shape and prioritise strategic roadmaps, turning business needs into impactful solutions.
You’ll also contribute to our Business Analysis Community of Practice and work with data teams to leverage insights that support decision-making. Your expertise will help evaluate risks, dependencies, and business impacts while ensuring quality assurance across major deliverables.
If you're ready to use your skills to drive real change, apply now and help shape a brighter future for young people!
Registered Charity
More than 1000
We believe that every young person should have the chance to succeed, no matter their background or the challenges they are facing.
The client requests no contact from agencies or media sales.
Thank you!
Are you a dynamic and experienced leader ready to drive and improve the delivery of high-quality, cost-effective support services for individuals with learning disabilities across England?
If yes, we want to hear from you! Join us at Mencap as our Director of Performance and Analytics and be the driving force behind our organisational growth.
This fundamental role reports to the Executive Director of Personal Support England and blends strategic leadership, performance management, data-driven decision-making, and innovation to drive excellence in service delivery and operational efficiency. The Director will also oversee a Data Analyst, serve as the IT lead for Personal Support Services England, and play a key role in preparing and presenting reports to both the Executive Team and the Board of Trustees.
In this role, you will oversee the performance of Personal Support Services across England, ensuring high standards of care, compliance with regulatory and quality requirements, and continuous service improvement.
You'll lead financial management and forecasting to ensure sustainability, negotiate with commissioners to secure funding, and implement cost-efficiency measures. You'll also develop commercial plans to align service performance with financial targets and drive sustainable growth.
Innovation and digital transformation will be key, as you lead the integration of new technologies to enhance service delivery and efficiency. Additionally, you'll manage data strategy, governance, and oversee a Data Analyst to provide actionable insights.
As a leader, you will guide and support service leaders and collaborate with cross-functional teams to achieve organisational goals, all while promoting the core values of the organisation and fostering an inclusive culture.
We are looking for someone who has:
- Proven senior leadership experience in the heath and social care sector, ideally within learning disability or personal support services.
- Strong financial management skills, with experience overseeing large budgets, forecasting, and improving financial performance.
- Demonstrated success in negotiating contracts and fees with commissioners or purchasers in a regulated service environment.
- A track record of driving performance improvement and efficiency initiatives while maintaining service quality.
- Expertise in data strategy, analytics, and governance, with experience in preparing and presenting reports to senior stakeholders.
- Knowledge of digital transformation and assistive technology, with experience leading technology-driven service improvements.
- Excellent communication and stakeholder management skills, with experience working with external partners and regulators.
- A deep understanding of the needs and challenges faced by individuals with learning disabilities, with a commitment to person-centred support.
If this position sounds like you then please apply now by uploading an up to date CV and a cover letter that outlines why you would be the perfect person for the job.
We are proud to be a Disability Confident Leader and welcome applicants with disabilities to apply for all roles with us. To find out more about the scheme please visit the direct gov website.
We are an equitable, diverse and inclusive organisation and we particularly welcome and encourage disabled applicants and those from the Black and Asian communities to apply for the role as they are under-represented within the workforce.
*Please note*The application closing date for the role will be on Sunday 6th April 2025. First stage interviews will be held via TEAMS w/c 14th April 2025 and onwards with second stage interviews to follow 28th April 2025.
At Mencap, we’re excited to receive your application! We reserve the right to close this advert earlier than planned, if we receive a high volume of applications, therefore we encourage you to apply as soon as possible.
Benefits
Here at Mencap, we offer an impressive range of benefits designed to support and reward our employees to ensure that our teams feel valued and appreciated.
Our benefits package offers 32 days of paid holiday (including bank holidays, pro rata), along with a range of perks such as discounts at leading high-street retailers, access to health cash plans, interest-free loans, and many more exciting offerings.
For more details on what we have to offer, please see the attached document outlining all the fantastic benefits available to you as a member of our team!
About Mencap
We work in partnership with people with a learning disability, and all our services support people to live life as they choose. Everyone wants a purposeful job - to do something meaningful. At Mencap, we can give you that. You will have opportunities to develop as a person, colleague, leader and activist. We want to make you feel inspired to reach your potential.
Our work includes;
- providing high-quality, flexible services that allow people to live as independently as possible in a place they choose
- providing advice through our help lines and web sites
