It manager jobs

About Hammersmith, Fulham, Ealing, and Hounslow Mind

We’re Hammersmith, Fulham, Ealing and Hounslow Mind, part of Mind the mental health charity. We won’t give up until everyone experiencing a mental health problem gets support and respect.

We provide advice and support to empower anybody experiencing a mental health problem and we campaign to improve services, raise awareness, and promote understanding.

We work in Hammersmith, Fulham, Ealing and Hounslow and have a range of services and products to help children, young people and adults maintain and regain their mental health. We work with employers, partners, community groups and other charities to achieve our aims.

Purpose of the Job

The Director of Finance will join the leadership team, contributing to the overall management of the charity and provide strategic oversight across Finance, IT, Health & Safety and Risk management.

This role is critical in ensuring the charity’s long-term sustainability and effectiveness in supporting people who need us most. The postholder will ensure robust financial management, foster a supportive and inclusive workplace culture, and lead the development of digital systems that enhance service delivery and organisational resilience.

Main Duties and Responsibilities

Mission and values

• Champion a culture of accountability, inclusion, and continuous improvement.

Strategic Leadership

• Support the lead role of the CEO on Board Reporting.
• Work closely with the CEO and Board to shape and deliver the charity’s strategic and budget plan.
• Lead the development of financial and IT strategies that support the charity’s compliance.

Finance

• Oversee all financial operations, including budgeting, forecasting, financial control, reporting, and audit.
• Ensure organisation-wide compliance with internal financial procedures and legal compliance.
• Prepare reports for the Leadership Team and Board of Trustees analysing performance against KPIs.
• Provide financial reporting to high level commissioners.
• Develop the annual budget and financial forecasting in collaboration with the Leadership and Senior Management Team.
• Oversee cashflow management.
• Translate complex financial information to non-finance budget holders to help them manage their own budget and make informed decisions.

IT, Health & Safety and Risk Management

• Oversee the IT infrastructure and cyber security, ensuring appropriate development and maintenance of IT systems.
• Ensure compliance with data protection regulations (e.g., GDPR), particularly in relation to sensitive client data.
• Oversee organisational compliance including gaining and retaining accreditation certificates including ISO accreditation.
• Oversee Health & Safety Compliance including management of the organisational Facilities function and the annual Health and Safety Audit.
• Oversee risk management policies and processes including the updating of the Board Risk Register in collaboration with SMT colleagues.

Person Specification

Qualifications

Essential

• An accountancy qualification e.g. CCBA, CIMA.

Desirable

• A relevant qualification in Management and/or Leadership (or willingness to work towards).

EXPERIENCE

Essential

• Extensive senior leadership experience in leading a finance function, ideally in a charity or not-for-profit organisation.
• Experience of leading and managing change.
• Experience of charity accounting and accounts preparation under SORP reporting requirements.
• Significant experience of leading and developing high performing teams.
• Experience or knowledge of data protection and GDPR compliance.

Desirable

• Understanding of the Mental Health Commissioning Landscape and the third sector.

SKILLS & ABILITIES

Essential

• Excellent technical accounting skills.
• Ability to lead with vision, developing associated strategies and plans for implementation.
• Evidence of strong leadership, highly effective communication, and people skills with the ability to tailor communications to a range of difference audiences.

KNOWLEDGE & UNDERSTANDING

Essential

• Knowledge of payroll management and systems.
• A thorough understanding of strategic financial management.
• Broad knowledge of statutory regulations and compliance relating to government.bodies, companies and charities including finance, audit, data protection, governance, and risk management requirements.

PERSONAL QUALITIES

Essential

• Able to give a strategic lead and inspire others.
•  A confident and effective person-centred decision maker.
• Resilient with a positive outlook and personal drive.
• Commitment to the practical application of safeguarding, data protection, and equal opportunities.
• Commitment to developing and maintaining a high level of service to service users, colleagues, trustees and other stakeholders.

This job description outlines the general ways in which it is expected you will meet the overall requirements of this post. The list of tasks is not an exclusive one and HFEH Mind may vary duties from time to time. This job description is subject to regular review.

We are an equal opportunities employer; and are proud to employ a workforce that reflects the diverse communities we serve. We welcome applications from all suitably qualified persons from all backgrounds.

Post is subject to a Standard DBS check

The Stoll Foundation is a leading provider of supported housing for vulnerable and disabled veterans in the UK. With a proud legacy of service, we are committed to delivering safe, high-quality homes and support that enables independence, dignity, and well-being for those who have served their country.

The Role:
The Health and Safety Manager will take a lead role in strengthening the organisation’s health and safety framework, ensuring compliance with all relevant HSE legislation and RSH expectations. The role will involve developing and embedding a proportionate HSMS, managing the rollout of a new digital health and safety portal, and fostering a culture of safety and accountability across the organisation.

Key Responsibilities:
Health and Safety Management System (HSMS) Implementation
• Develop and implement a comprehensive HSMS tailored to the scale and operations of the association.
• Review and enhance existing health and safety policies, risk assessments, and procedures.
• Establish effective monitoring, reporting, and assurance processes to demonstrate compliance with legal and regulatory standards.
• Ensure the HSMS supports compliance with the RSH Home Standard, including obligations related to building safety, gas, electrical, fire, water, asbestos, and lift
safety.

Regulatory Compliance and Assurance
• Ensure systems and reporting align with RSH requirements and best practice guidance.
• Work with senior management and the Board to ensure compliance with the Home Standard and Governance and

Financial Viability Standard.
• Prepare and present reports, performance metrics, and compliance evidence for Board and Audit Committee meetings.
• Support readiness for any regulatory engagement, audits, or inspections.

Collaboration with Third-Party Provider
• Act as the main liaison with the external Health and Safety Portal provider.
• Lead on system configuration, data migration, testing, and go-live processes.
• Oversee user training and ensure the portal becomes embedded in day-to-day operations.
• Ensure the system supports ongoing compliance monitoring and reporting requirements.

Person specifications:
Essential:
• IOSH Managing Safely (or equivalent).
• Proven experience implementing or managing a Health and Safety Management System, ideally within housing, property management, or a similar regulated environment.
• Strong understanding of UK health and safety legislation and compliance frameworks.
• Experience of working to meet the Regulator of Social Housing standards or equivalent regulatory frameworks.
• Excellent communication, project management, and stakeholder engagement skills.
• Ability to work independently within a small organisation and deliver practical, proportionate solutions.

Desirable:
• Experience implementing or managing a digital health and safety portal or compliance management system.
• Knowledge of housing asset compliance areas (gas, fire, electrical, asbestos, water hygiene, lifts, etc.).
• Experience working in or with a registered housing provider.

Staff benefits are:

Healthcare Cash Back Plan – provided by Bupa, this scheme financially reimburses the staff for treatment costs (up to an annual limit) for everyday healthcare needs including dental and chiropractic treatments, physiotherapy and health screenings.

Ride to Work Scheme – providing loans for bicycles and cycling equipment through our retail partner as a tax and National Insurance free benefit through salary exchange.

Season Ticket Loans – staff can access an interest-free loan if they travel to and from work by public transport, paid back over 10 monthly instalments.

Pension – the Social Housing Pension Scheme (SHPS) is available to all employees via salary exchange. Whilst you can opt out of the pension scheme.

We are looking for an experienced and passionate Service Manager to manage and lead our Bristol Men’s Crisis House, Avonmouth.

Imagine being part of an organisation whose common purpose is to help those who are severely impacted by mental illness. We believe that everyone should be treated with respect and dignity – and that’s why equity is one of our core values.

JOIN THE TEAM!

1 x Full-time post available – 35 hours per week

This is an exciting opportunity to lead and manage our Men’s Crisis House in Bristol. We believe in a person-centred approach and the involvement of individuals in all aspects of their support. 

About the Bristol Men’s Crisis House

The Bristol Men’s Crisis House is a warm and supportive 10-bed home based at Bradford Lodge in Avonmouth. We’re here for men who have recently been through a mental health crisis—whether they’ve just left hospital or are finding it difficult to stay safe where they currently live. Our house offers a calm, safe environment where residents can take time to stabilise and focus on their wellbeing. We provide therapeutic support to help each person feel ready and confident to return home. Stays are usually up to 10 days, although men who are of no fixed abode (NFA) may stay a little longer if needed.

• We’re a non-CQC registered service.
• Our team is here day and night, 24/7, every day of the year.
• The service is run by Rethink Mental Illness, working closely with AWP, who handle all referrals through their Crisis Teams.

How you will make a difference:

Staffing, Leadership & Oversight

· I will ensure that staff have the correct guidance and support to fulfil their roles and will ensure that a monthly 24/7 rota ensures enough staffing capacity to deliver effective support.

Quality of Support & Environment

· I will ensure that a high standard of support is embedded within the service and will promote and support an inclusive environment.

· I will ensure that high quality support planning, risk management, outcomes measurements are in place for all residents in the service at all times.

Referrals & Risk Management

· I will review all referrals into the service and ensure these are appropriate for the service remit and that risks are manageable during the residents stay. I will ensure that all referral documentation is received.

Partnership & Multi-Agency Working

· I will work closely with AWP Crisis Teams and ensure highly effective working relationships are in place at a management and front line level to ensure the crisis house provides the right standard of support to residents using a multi-agency approach.

Activities & Resident Engagement

· I will ensure activities offered to residents in the house and externally are varied and meet residents needs and demand and are within agreed budgets.

Incident Management & Learning

· I will manage and review all incidents and severe untoward incidents that occur at the crisis house ensuring that learning is adopted and shared as needed with AWP and the commissioners. I will support joint investigations with AWP where relevant following the Patient Safety Incident Response Framework (PSIRF).

Essential skills and experience required:

· Recognised housing related qualification or equivalent relevant housing experience

· Experience in a comparable role of management, preferably in housing, social services, residential care or supported housing.

· Experience and knowledge of enhanced housing benefit, housing management, related legislation, letting procedures and Local Authority guidelines

· Ability to identify support goals and evaluate progress.

· Knowledge of risk assessments and ability to identify potential risks and how to manage risks.

· Understanding of housing management, law, policy and best practice

· Ability to motivate people and achieve positive outcomes

· Ability to communicate effectively at different levels

· Knowledge of housing needs / barriers faced by people who experience mental ill health. 

· Excellent communication and literacy skills, able to produce clear, concise reports, correspondence and notes

· Competent in the use of IT systems including Microsoft applications, email and internet.

· Must be able to demonstrate behaviours consistent with the values of the Charity

Who are we?  
 
We’re Rethink Mental Illness, a leading charity provider of mental health services in England. We support thousands of people through our groups, services, policy, campaigns and advice and information. Our work supports us in delivering on our mission: “A better life for everyone severely affected by mental illness.”   

It is an exciting time to join our growing charity. We are on a transformation journey, one that supports the delivery of the organisation strategy – delivering Communities that Care. Supporting employees, managers and leaders through this change is a key priority for the People function. Just like its key that we attract diverse people to come and work for us.   

Diversity, Equity, Inclusion 

Diversity is important to us and we appreciate difference through difference, inclusiveness and belonging. It gives us a deeper understanding of the world, our society and the diverse communities we’re working with. By including everyone, we are able to draw on the unique experiences and expertise of our people to help shape and enrich our workplace and improve our services. One way we are doing is through our valued staff networks which play a critical and highly valued role in keeping us focused on creating a diverse, inclusive and engaged employer.  We recognise and support staff networks and support groups for our ethnically diverse and LGBTQIA+ colleagues. We are also proud to have been awarded Disability Confident Employer status and are a signatory to the Business in the Community Race at Work Charter. 

We aim for our workforce to reflect the diversity of the communities we serve; for those who work for us to feel heard, valued and feel they belong; and for our work to help tackle wider mental health inequalities. We therefore actively encourage and welcome applications from everyone, including applicants with lived experience of mental illness, those who are Lesbian, Gay, Bisexual, Transgender, Queer or Questioning, Intersex, Asexual and any other gender identity not expressed here (LGBTQIA+); people who are neurodiverse, have a health condition, or a disability or hidden disability and people from an ethnically diverse background - regardless of your age, religious or spiritual belief, sexual orientation, marital status, veteran status, pregnancy, political view or socio-economic status.

Becoming a truly anti-racist organisation 

We have an ambition of become a truly anti-racist employer, campaigning organisation and service provider - and in our efforts to influence policy and wider societal factors impacting on mental health set out in our anti-racist statement . We have designed a multi-year anti-racist programme of work contained in our Race Equality Action Plan which demonstrates our intention to hold ourselves accountable and be judged on our progress on becoming a truly anti-racist organisation. You can read more about our progress here. 

We do reserve the right to close this advertisement early if we receive a high volume of suitable applications.

Financial Accountant - Chartered Professional Body

Location: Central London - hybrid working
Contract Type: Permanent
Salary: £60,000-£65,000 per annum

· Play a key role in a charity that benefits society.

· Manage complex VAT returns with partial exemption.

· Enjoy a generous pension and extra time off at Christmas.

· Benefit from a generous training budget and development support.

Our client, a leading chartered professional body and charity, is looking for a Financial Accountant to join their London team. This is a great opportunity to apply your technical skills in an organisation that makes a real difference to society.

Company Overview 

Our client is a globally recognised professional body and registered charity. For over a century, they have championed professional standards within quality management to improve organisational performance. With a mission to benefit society, they support a global community of thousands of members. They are committed to creating an inclusive and supportive environment, guided by values of integrity and innovation.

Position Overview 

As the Financial Accountant, you will be a vital part of the finance team. You will ensure the accuracy of financial records and compliance with regulations. Your work on statutory accounts, tax, and month-end processes will directly support the organisation's charitable mission. The role does not directly line manage anyone.

Responsibilities 

· Prepare month-end journals for income and staff costs.

· Complete bank and balance sheet reconciliations accurately.

· Prepare and submit quarterly VAT returns with partial exemption.

· Manage PSA returns and withholding tax matters.

· Assist with year-end statutory accounts under SORP.

· Support the annual budget and forecasting process.

· Help improve financial systems and processes.

· Provide cover for the payroll function when needed.

Requirements

 · A full accountancy qualification (ACCA, CIMA, ACA, or similar).

· At least three years of experience in a financial accounting role, ideally with experience leading on charity SORP accounts.

· Proven experience with complex partial exemption VAT returns.

· Good knowledge of charity taxation and PSA returns.

· Excellent IT skills, especially with Microsoft Excel.

· Strong planning skills and high attention to detail.

· Ability to build good relationships with colleagues.

· Experience with Microsoft Dynamics Business Central is a plus.

Benefits 

· Pension with up to 10% employer contribution.

· 25 days annual leave plus bank holidays.

· Additional leave between Christmas and New Year.

· Flexible working arrangements available.

· Generous budget for training and development.

· Cover for one professional membership fee.

Alongside these benefits, you will join a welcoming and inclusive team. You'll work in a collaborative environment where your contribution is valued and makes a real difference.

Closing date: 5th December at 12 noon

Interviews: W/c 8th & 15th December

Please send your CV for further consideration

Job Title: Engagement Manager 

Reference Number: V563

Location: Aberdeenshire

Contract Type: Fixed Term Contract – March 2026

Hours: Full-time 35 hours per week

Salary: £25,625

DBS/PVG: PVG

Job Family: 3

Line Manager: Project Manager

Closing date: 8th December 2025

We welcome applications from everyone, but please note that if we receive an extremely large number of responses, we may close this advert early to fully consider applications. We encourage you to apply promptly so you don’t miss the opportunity to join our community.

Interview Date/s: TBC

Anticipated start date: TBC

Volunteering Matters  

Who we are
At Volunteering Matters, we believe people have the power to create change. Whether through volunteering by helping others and giving time, or through social action such as speaking up, campaigning, or leading change, everyone can make a difference. We bring people together to build stronger communities across England, Scotland and Wales, making sure everyone has the chance to get involved and create real change.

 What we do
We help people of all ages and backgrounds get involved in volunteering and social action. We focus on making sure that everyone, no matter their situation, has the chance to take part. We work with local people.

 How we do this

We support people to share their time and skills to help others and tackle big challenges in their communities.

· We remove barriers to volunteering and social action, making it easier for people who don’t always get the chance to take part.

· We listen to and amplify voices that aren’t always heard, helping volunteers and communities influence change.

· We help volunteers beyond their first experience, offering training, support, and pathways to new opportunities.

· We connect businesses with communities, creating meaningful employee volunteering projects.

· We show the impact of volunteering and social action, proving how it changes lives for the better.

 Our promise to volunteers

We are always looking for new ways for volunteers to make a difference. We bring people together across generations and backgrounds to learn from each other and create change. At the same time, we make sure that all our volunteers are trained, supported, and valued, so they feel confident in what they do.

It’s a brilliant time to join us. We’re evolving, growing our impact, and shaping a future where everyone can take part and feel they belong. 

Job Purpose:

 We are looking for a talented, dynamic, and professional Engagement Manager to join our team in Aberdeenshire. The right candidate would be someone who can work flexibly and demonstrate an understanding and total commitment to our organisational values. 

As our Engagement Manager, you will directly support people aged 16+ who may have complex and challenging barriers preventing them from securing a positive pathway.  The role will include identifying barriers and helping to build the tools needed to remove them. Supporting with pre volunteering activity as well as volunteering placements in their local area.

You will identify, develop, and manage partnerships with charitable and not-for-profit organisations across Aberdeenshire, building an effective presence within the third sector locally.  You will create diverse, high-quality, structured volunteering opportunities with charity partner organisations, ensuring that volunteering roles reflect the needs and interests of those we support. You will also support the creation of strong referral pathways into our service, and beyond it, building on a knowledge of existing provision. As part of the All-in-Aberdeenshire consortium you will be a positive bridge to support people into positive destinations such as employment, training or further education.

Key Duties Responsibilities

· To engage directly with people 16+ to understand their wants, needs and aspirations and determine the best opportunity for each person and provide the support they need in advance of volunteering.

· To support on a 1:1 basis, in person or digitally with the volunteer to create an action plan in line with the All in Aberdeenshire outcomes.

· To work in partnership with All-in-Aberdeenshire consortium to achieve outcomes and secure individuals positive destinations such as employment, education and training.

· To develop and maintain good relationships with referral partners such as The Council, DWP, SDS etc to ensure a steady stream of referrals are received.

· To Liaise with referral sources, regarding new and existing referrals.

· To identify, create and develop relationships with new charity partners or agencies to provide bespoke and tailored volunteering opportunities.  These opportunities will help the individuals supported to gain experience, confidence and support them on route to a positive destination.

· To manage the risk assessment, quality assurance, and audit processes as appropriate.

· Ensure monitoring, impact and evaluation of information and data is collected and that the project meets its agreed targets, reporting format and schedule.  Assist the Delivery Leader by preparing reports to funders.

· To ensure all the above is done with excellent record keeping, in accordance with compliance requirements and systems.

· Promoting and representing Volunteering Matters across Aberdeenshire.

· Contribute to the wider Volunteering Matters staff teams, upholding our values at all times.

Skills

· A sound and comprehensive understanding of the particular challenges and barriers that people in Aberdeenshire face with moving into a positive destination of volunteering, employment, training and further education.

· Understanding of how to assess the needs of an individual using a person-centered approach.

· Excellent organisational and IT skills.

· Excellent people skills with the ability to build professional, long-term relationships with others.

· Beneficiary-focused, and adaptable – able to go from strategic conversations with key partners to chatting with a nervous potential individual.

· Ability to manage a busy workload and prioritise accordingly.

· Strong attention to detail and a willingness to accurately record all interactions.

· Creating, coordinating and supporting proper reporting channels around contract compliance

· Experience of project management and working to deadlines.

Experience Required

· Example - Significant experience working directly with people, particularly those who face challenges and barriers.

· Demonstratable relationship management experience with a wide range of stakeholders.

· Experience in using a CRM (customer relationship management) system

· Experience of project management, achieving high targets and working to strict deadlines.

· Experience of working in a remote setting as well as working within a team

· Proven ability to communicate effectively and work as part of a team.

Our Values & Way of Working

In all that we are guided by our values: Empowering, Inclusive, Compassionate, Positive & Straightforward. 

Diversity & Inclusion

Volunteering Matters welcomes all applicants and are keen to ensure our team reflects the diversity of the UK and the communities we serve. We encourage applications from disabled, LGBT and Black, Asian and Minority Ethnic backgrounds, along with candidates with any protected characteristics and from disadvantaged groups.

Disability Confident & Reasonable Adjustments

We guarantee to interview anyone with a disability whose application meets the minimum criteria for the role. Please provide evidence in your application, which demonstrates that you meet the level of competence required in the Job Description under skill and experience. To be considered for a guaranteed interview or to discuss any reasonable adjustments during the process, please state this in your cover letter. 

Benefits

Our employee benefits reflect our culture which is built on an approach of full flexibility with accountability, and designed to let you make your most positive contribution; we offer:

· Flexible Working by Default (re hours & place of work) 

· Unlimited Annual Leave 

· Employee Pension scheme 

· Life Assurance 

· Cycle to Work Scheme 

· Season Ticket Loan 

· Employee Assistance Programme 

· Enhanced sick and family leave.

· Lifestyle Discount Scheme

We are also open to discussing job share applications.

GDPR Statement

If you apply for a role with us, we will retain your contact details including your name, address, email address and phone number to help us manage your application for up to six months.  We will not use your personal data for any other purpose or share it with any third party. You can contact us at any point to update your personal information or ask us to delete it from our records.

Policy on AI-Generated Applications 

Applications are accepted on trust, and we expect all submissions to reflect the applicant’s own words, experiences, and motivations. While tools such as Artificial Intelligence (AI) may support the application process, applications should not be generated wholly by AI. 

To Apply

Please send an updated, complete CV and cover letter via the Charity Job Apply button above. In your application clearly state which role you are applying for. In the cover letter please demonstrate how you would fulfil the role requirements, what previous relevant achievements you have (both in life and at work), what skills & experience you can offer, and what you believe you can contribute to Volunteering Matters.

Right to Work in the UK
Please note that while we hold a license to sponsor employees on a skilled worker visa, the number of applications we can make each year is very limited. Unfortunately, this role does not meet the criteria for sponsorship, therefore, you must already have the right to work in the UK to be considered for this position.

If you have any questions about current vacancies, the recruitment process, or need support, our team is here to help. 

Reporting to: CEO
Contract: Permanent
Salary: £27,700 - £33,800 pro rata
Hours: 35 hours per week. On site. Some evening and weekend work may be required.
Location: Charleston in Firle (BN8 6LL) & Charleston in Lewes (BN7 1FB)

The Facilities Manager will ensure a safe, well-maintained, and welcoming environment across Charleston’s two sites at Firle and in central Lewes. The postholder will oversee the day-to-day facilities operations of both sites, including security, building maintenance and health & safety procedures.This role requires the post holder to carry out physically demanding tasks such as moving furniture and other manual handling.

Duties and responsibilities
Operations and facilities

• Responsibility for the management of Charleston’s buildings and facilities.
• Coordinate and oversee cleaning, maintenance, utilities, and supplies, ensuring smooth, cost-effective operations.
• Manage supplier and contracts relationships including waste management, building maintenance, cleaning and security; review chosen suppliers against Charleston’s criteria including value for money.
• Act as the main contact for tenants and ensure efficient resolution of queries.
• Oversee the relationship with the external IT provider to ensure organisational IT requirements are met and value for money achieved.
• Work closely with the Head of Collections and Research and Head of Exhibitions to maintain excellent environmental conditions for the protection of the house and objects.
• Proactively improve the sites in collaboration with the Visitor Experience Manager, leading on wayfinding, sustainability, and access initiatives.
• Actively manage and monitor the annual operations and utilities budgets, seeking cost savings and service improvements through regular contract reviews.
• Maintain records to ensure any discrepancies are followed up, allowing pro-active, timely review of invoices.

Site maintenance

• Schedule and manage routine, preventative, and emergency maintenance.
• Ensure regular inspections of plant and equipment to deliver safe operational standards, documenting results and addressing concerns proactively.
• Carry out maintenance requirements and lead on scheduling external contractors as required.
• Schedule regular contractors as required for servicing and maintenance visits.
• Hands-on approach with the ability and willingness to carry out minor repairs and fixes as needed.
• Actively manage and monitor the budget for site maintenance.
• Research and source cost effective and sustainable materials and supplies.
• Maintain records to allow proactive timely review of invoices and follow up of any discrepancies.

Health and Safety

• Lead annual health and safety reviews and ensure compliance with all regulations.
• Support the development of comprehensive method statements and risk assessments for all areas of work throughout the gallery, ensuring compliance with health and safety regulations.
• Carry out operational maintenance work identified by Health and Safety assessments.
• Attend and contribute to monthly Health & Safety meetings.
• Work with the Visitor Experience Manager to ensure all facilities are accessible and inclusive for visitors with additional needs.

Emergency and security procedures

• Act as a keyholder and respond to emergency callouts as required.
• Manage building security systems and records and serve as Fire Marshal.
• Lead staff inductions on emergency and security procedures.

General duties

• To act at all times in the best interests of Charleston.
• Ensure that data capture, storage and processing related to finance and resources activity complies with Charleston’s policies and GDPR regulations.
• Undertake any other duties as agreed with your Line Manager.
• To work flexibly to best meet the needs of the organisation.

This list of duties and responsibilities is not intended to be exhaustive. The job holder will be expected to take on additional tasks when required; these tasks will be in keeping with the general profile of the role.

Are you a 1st line support engineer with exceptional customer service skills?

If so, you could be the Service Desk Analyst we need!

About the role

In this role you'll be a vital member of a highly talented, customer focused and enthusiastic helpdesk team who act as the first point-of-contact for end users.

A service desk expert you'll take pride in resolving almost all issues as they arise. Quick to learn, enthusiastic and self-motivated, you’ll ensure that our central knowledge base is always updated so other team members can learn from your successes and overall performance is maintained and improved.

With a high percentage of customers supporting our work in Retail, you’ll participate in a weekend cover rota, allowing service to our shops and stores to be delivered. Working hours needed to deliver these services are 35 hours/week – staggered in accordance with the support rota.

Working arrangements

This is a hybrid role, where your work will be split between your home and at least three days per week, on average, in our London Office. This may vary from time to time, so you will need to work in a flexible way to unlock your best work for our cause.

Please note that working hours needed to deliver these services are 35 hours per week covering a rota schedule (the team cover 8am to 6pm every day). The role will also participate in a weekend cover rota allowing service to our shops and stores to be delivered. This will be in the region of 1 weekend in 4-6.
 
About you

With a proven track record in delivering first-class service desk support, having working in the SD environment previously, you'll have excellent customer service and communication skills, being used to working in a busy service desk team. You'll also have excellent telephone and customer handling skills to back up your technical and fault diagnosis experience. 

You’ll have strong troubleshooting skills, keeping the Customer informed of progress against their respective issues, ensuring an effective follow-up to ensure all service has been delivered and completed to the Customer's satisfaction.

With good knowledge of Windows OS (Win 10 and above), you’ll also have knowledge of LAN/WAN networking essentials and extensive experience of MS Office suite of Applications (2010 and above). You’ll have previous experience with administration of Users within Active Directory and Remote Support Tools (i.e. VNC, RDP etc.).

You'll have good knowledge of ticket and case management techniques, able to manage your own queues and workload to meet demand. You’ll be able to remain calm and focused, and will have strong organisational skills, able to use prioritisation and escalation techniques, and able to develop strong working relationships with the team and contacts across the organisation. 

About us

Every single one of us is vulnerable to the heartbreak caused by heart and circulatory diseases – they are the world’s biggest killers. But the research we fund represents hope. And nothing matters more than finding cures and treatments that give us more time with the people we love.

We value and respect every individual’s unique contribution, celebrate diversity, and make inclusion part of what we do every day. 

Our Equality, Diversity and Inclusion (EDI) Strategy, Igniting Change, along with our internal EDI group, Kaleidoscope, and a growing number of employee network groups (our Affinity Groups), help us create an environment where all our colleagues and volunteers can succeed.
 
Interview process 

First stage interviews will be a short one-way video interview, successful candidates will then be invited to attend an interview via MS Teams. 

How to apply 

It’s quick and easy to apply for a role at BHF. Just click through to our careers site to apply. All you’ll need is an up to date CV and a supporting statement, outlining your interest in the role and how you meet the role’s criteria.

As part of our commitment to be an inclusive employer, and ensure fairness and consistency in selecting the best candidate for this role, the BHF will use anonymous CV software as part of the application journey.

Should you need any adjustments to the recruitment process, at either application or interview, please contact us.

Please note that we are unlikely to be able to sponsor applicants in respect of this role due to the role not meeting the minimum salary criteria to be eligible for sponsorship.

OVERVIEW OF THE ROLE 

The Office Manager will be a key member of the Helen Bamber Foundation Group. This is a broad role working with a wide range of staff and contacts within and outside the group. The postholder will be responsible for coordinating and ensuring that our office space and facilities are maintained in a safe, clean, and secure environment. They will have overall ownership of the office with regards to the day to day running and ensuring health and safety compliance, and with the support of their team. They will ensure our staff and clients are able to enjoy a safe and comfortable environment. They will be the main point of contact for I.T, Facilities and clients services across the group.

They will act as Site Safety Officer for the premises ensuring compliance with Health and Safety Procedures, as directed by the CEO.

The Office Manager will manage the Client Services Team including volunteers. This role will also oversee freelance interpreters working with Helen Bamber Foundation Group.

MAIN DUTIES AND RESPONSIBILITIES 

Facility Management: 

· Act as site manager ensuring that the office is in a state of operational readiness. This will include procuring and organising premises maintenance , cleaning services, communication systems and other support services as required to meet local needs.

· Responsible for local premises security and liaison with fire and police services and local alarm providers

· Managing local contractors, landlords, suppliers, and other agencies as necessary; identifying improvements and ensuring best value in procurement.

· Working effectively with the landlord’s facilities team in relation to building related issues and for any building repair and maintenance issues.

· Ensure that office equipment is operating effectively and efficiently and maintain a sufficient level of office furniture, resources, supplies and stationery

· Oversee and manage the documentation of minor repairs, renovations and decorations.

· Ensure core facilities like water and heating are maintained.

· Manage, monitor, and maintain the room bookings system for all users at the office.

Office Management and IT:

· Supervise and approve contracts and providers for services such as consumables, minor office renovations and cleaning.

· Lead in the procurement and ordering of office equipment and stationery, office and IT equipment and consumables in the most cost-effective manner.

· Track staff issues and requests about the building, office facilities, fixtures, and fittings, and ensure they are responded to in a timely manner.

· Act as a main point of contact for our outsourced IT support services supplier, providing onsite support for IT upgrades and installation of hardware and software

· Assist staff and volunteers across the group with local IT needs including set up for meetings and local diagnostics of minor IT issues

· Manage local IT assets and ensure the allocation or devices for new starters across the group and partnerships

· Conduct annual review in liaison with IT Support Service provider of the health of devices and carry out any necessary action as a result.

· Create, develop and maintain appropriate office administrative and business support systems, in conjunction with other teams to ensure consistency of systems and procedures across the service

· Financial Management:

· . Oversee the processes of petty cash payments, staff and client expense claims, invoices and other project related expenses

· Working with Finance to ensure accurate financial records are kept and compliance is achieved

· Work with the Finance team to ensure that invoices related to office and facility management are processed.

· Managing the group’s budgets for items such as stationery, refreshments, equipment, cleaning, and maintenance

· Managing monthly collation and processing of timesheets and associated paperwork for all freelance interpreters used by the Helen Bamber Foundation team, including interpreters’ timesheets and agencies invoices

· With the Finance team, organise weekly trips to the bank to get cash for client expenses for the Group, on occasion collecting the cash from the bank personally.

Health and Safety & Security: 

· Ensure compliance with Health and Safety procedures, in liaison with the Director of People and the CEO

· Act as Site Safety Officer (SSO) for the group, ensuring the office complies with all relevant health and safety and fire safety regulations and standards. 

· Oversee the health and safety responsibilities within the office premises, staying updated on changes in health and safety legislation.

· Review and maintain documentation of risk assessments, health and safety checks and fire evacuation plans.

· Ensure the office has on site first aid provision, designated trained first aiders and fire warden/s

· Organise the delivery of relevant H&S training such as first aid and fire marshal training

· Undertake weekly, monthly and annual checks and tests of office facilities including fire alarm sounder and panic alarm checks.

· Ensure staff across the group receive sufficient H&S inductions including the completion of relevant forms and documentations

· Ensuring all equipment and furniture is compliant with Health and Safety regulations at the office

· Ensure all employees are aware of all relevant health and safety office procedures.

· Ensure the office is kept clean, tidy, and free from hazards and maintain safe working conditions for all employees and clients. 

· Manage Eyecare Vouchers Procedure in line with the DSE regulations

· Manage the group’s annual Winter Flu Vaccination Programme

· Act as one of several office KeyHolders by being responsible for locking up the office two (no less than two times a week) when the office closes at 6pm.

· With the CEO, act as an emergency contact for any emergency security / building related issues out of hours.

Line Management and other:

• Have line management responsibility for a Client Services Team.

• Support the delivery of events in the building as and when necessary.

• Oversee the access and booking of our Group meeting room by others in the sector.

• Support the wider team in ensuring staff working in our partnership programmes have sufficient resources and that their sites are safe and secure for them to work.

• Carry out any other duties as required, consistent with the post and level.

PERSON SPECIFICATION

Essential

• Understanding of, and commitment to, the values and mission of the Helen Bamber Foundation Group.
• Understanding of the key issues facing asylum seekers and refugees in the UK

· Good interpersonal communication skills and the ability to create a welcoming and hospitable office environment for clients and staff.

· Premises management and office maintenance, to be able to identify problems and troubleshoot as required

• Excellent administration skills, detail orientated and systematic, with the ability to prioritise competing demands

· Demonstrate ability to exercise initiative and judgement to take decisions without supervision

· Understanding of Health and Safety policy and procedures and other relevant Health and Safety issues including an understanding of the Equality Act and its relevance for facilities and premises management

• Ability to problem solve and work well with others
• Experience of handling and managing confidential data

· Excellent IT skills, including word processing, spreadsheets, and database packages

· Liaising, developing, and maintaining relationships with a wide range of people and stakeholders

· Financial management, including monitoring and managing budgets, reporting and petty cash controls

· Ability to work in a multi-cultural environment

· Commitment to and understanding of equal opportunities and its application in practice

Desirable

· Experience of working in a setting which provides a service to vulnerable individuals

· Understanding of safeguarding in a vulnerable client group

· Experience in line managing staff

· Experience with procurement processes

· Knowledge of a range of project management tools

APPLICATION PROCESS

The first stage is to complete on our online application form on our website by 10am on Thursday 4th December 2025.

The website form will ask you to:

1. Upload a short covering letter. Please tell us why the position appeals to you, and how your

relevant skills and experience, including any voluntary experience and lived experience, matches the listed responsibilities and person specification. Please also state in your covering letter when you would be available to start the role.

2. Upload your current CV

3. Complete an online Equal Opportunities monitoring form – completion of this form will help us ensure that our recruitment procedures operate in such a way as to provide genuine equality of opportunity. The questions are entirely optional and this information will not be available to members of the selection panel.

SELECTION PROCESS

We will invite candidates to an initial 15-minute online screening meeting on either Wednesday 10th December or Thursday 11th December 2025 followed by shortlisted candidates attending in-person interview on Tuesday 16th December. We will also ask you to complete a short exercise on the day.

At Helen Bamber Foundation Group we want to be transparent about what kind of qualities we are looking for and build trust from the very beginning of your journey with us. The first step is your interview, and we mean ‘your’ interview so we will provide you with your interview questions ahead of the interview. This will allow you time to prepare, and ensure you have your best examples in mind.

ELIGIBILITY

Please note that the successful candidate must have the right to work in the UK (as a small charity we do not have the capacity to sponsor work visas).

Successful candidates will also be subject to a DBS check. If appointed, you will also be required to give your consent to the charity to receive regular updates on your criminal records status throughout your employment and to disclose any relevant convictions incurred during your time with us.

ADJUSTMENTS

We are committed to providing reasonable adjustments throughout our recruitment process and we’ll always endeavour to be as accommodating as possible. If you require a different format of the application form, such as large print or Word format, or if you would like to discuss any specific requirements, please get in touch with us.

EXPERTS BY EXPERIENCE SUPPORT

We are also proud to be a member of the Experts by Experience Employment Network,which aims to increase representation of people with lived experience in the charitable sector.

If you are an expert by experience, you can ask for an independent and confidential support for your job application from the Experts by Experience Employment Network.

Head of Technology & Data

Permanent. Full time. Hybrid working (2 days per week in the officer)

Location: This role can be based in the UK (Cardiff, Edinburgh, London, Warrington), or in one of our global hub sites (Abuja, Bogota, Dhaka, Nairobi, New Delhi)

Salary:

UK £81,314 (London), or £76,432 (Cardiff, Edinburgh, Warrington).

Global - Competitive salary for each location

If we receive a high volume of applications, we reserve the right to close the advert before the scheduled closing date. Therefore, we encourage interested applicants to apply at their earliest convenience. 

About us

Christian Aid exists to create a world where everyone can live a full life, free from poverty. We are a global movement of people, churches and local organisations who passionately champion dignity, equality and justice worldwide. We are the changemakers, the peacemakers, the mighty of heart.

We’re committed to building a diverse and inclusive workplace, and recognise the value this brings in forming strong, creative and high performing teams. We welcome applications from all sections of the community, and from those with experience from outside of the voluntary sector. And no, you don’t have to be Christian to work here – we encourage people of all faiths and none to apply. We just ask that everyone lives out our values of dignity, equality, justice and love. We value a good work-life balance, so we’re open to part-time and flexible working. We also offer hybrid working for our office-based colleagues.

About the role

Reporting in to the Director of Finance and Corporate Governance, the Head of Technology & Data will champion the development, implementation, and use of information technology and data throughout Christian Aid, creating a culture of innovation and empowering IT users.

Some of the main areas of responsibility for the Head of Technology & Data include:

• Responsible for building, supervising and maintaining a highly available and secure enterprise infrastructure including 24x7 cloud servers, mobility and remote access services and Azure Active Directory.
• Develop a road map for the strategic development of technology and data functions which incorporates system upgrades, installations, and conversions to ensure smooth transitions and optimised functionality for all users.
• Manage ITIL compliant processes including change management and service transition striving for innovation, reliability, and alignment with organisational goals.
• Collaborate proactively to develop strategies that enhance client services, amplify user efficiency, and inspire creative solutions to emerging challenges.
• Inspire and empower ICT staff by hiring, training, mentoring, and appraising team members, cultivating a culture of continuous development and excellence.
• Oversee network administration and network engineering (VPN, VOIP, Wan or relevant emerging technology) in key sites.
• Foster adaptability within ICT staff to align with evolving user needs, emerging technologies, and varied team dynamics.
• Maintain accurate documentation of systems, policies, and processes, ensuring clarity and accessibility for users and team members.
• Deliver user support through responsive helpdesk services and technical solutions tailored to client needs.
• Foster a culture of innovation ensuring Christian Aid are at the forefront of technological advancements to identify and implement solutions that align with organisational values and goals.
• Manage ICT budgets responsibly, ensuring financial integrity in purchasing, planning, and reviewing resources.
• Develop robust ICT policies related to system architecture, security, disaster recovery, standards, and service delivery to ensure business continuity and uphold organisational resilience.
• Build strong long-term partnerships by negotiating and managing vendor, outsourcer, and consultant contracts to ensure value-driven outcomes

About you

Who we are looking for:

Essential:

• Degree level or equivalent with an MCSE.
• Extensive experience of the management of ICT services, including strategy development.
• Extensive experience of Project Management.
• Advanced communications and problem solving skills.
• Highly detailed knowledge of a broad range of information and communications technologies including server, desktop and network hardware and operating systems, application development, information security, internet technologies, support services, systems management tools.
• Advanced leadership and team management skills.
• Substantial supplier management experience.
• Highly developed appreciation of the interaction and impact of business and ICT strategies and operations.

Desirable:

• ITIL Foundation, Practitioner.
• Knowledge and experience of satellite communications.
• Knowledge and experience of telephony and conferencing solutions.
• Experience of multi-site delivery of ICT solutions, ideally in a multinational context.
• Hands on experience of managing resources on Microsoft Azure platform.
• Experience of network and application security implementation.
• Use of systems management and monitoring tools.
• Knowledge of emerging technologies.

Further information

At Christian Aid we strive to be an inclusive and diverse employer and recognise the value that this brings in helping to build strong, creative and high performing teams.

We are actively encouraging racialised minorities, LGBTQ+, people with disabilities, returning parents or carers who are re-entering work after a career break, people with caring responsibilities, people from low socioeconomic backgrounds, women, and older workers to apply. This is because these groups are under-represented within our teams, especially at senior level, and we recognise and value the contributions members of these groups make to strong, creative and high performing teams. 

We have a strong Christian ethos and we encourage applications from all faiths. Applicants will be expected to demonstrate an understanding of and sympathy with Christian Aid’s faith identity. 

All successful candidates will require a DBS/police check appropriate to the role and location and a Counter Terrorism Sanction check as part of your clearance for commencing your role with us. We also participate in the Inter Agency Misconduct Disclosure Scheme.  In line with this Scheme, we will request information as part of the referencing process from job applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. By submitting an application, the job applicant confirms their understanding of these recruitment procedures.

This role requires applicants to have the right to live and work in the country where this position is based and undertake the role that you have been offered. If you are successful and we make you an offer for the role, we will be required to conduct a right to work check on your immigration status in the UK. We will contact you regarding the documentation you will need to provide to evidence this. 

Location: Remote working within the UK. We will also consider applicants from other BV operational hubs, provided that the candidate has strong knowledge and experience of UK GDPR and data protection legislation.

Contract status & duration: Permanent, Full Time 

Start date: As soon as possible

Application closing date: 1 December 2025

Salary Band: C1

Remuneration: £42,705 - £50,863 gross per annum (UK national band); £46,896 - £53,653 gross per annum (London, UK); IDR 286,984,519 - IDR 355,860,803 gross per annum (Indonesia); KES 2,871,375 - KES 3,560,505 gross per annum (Kenya); TZS 41,495,072 - TZS 51,453,890 gross per annum (Tanzania); MGA 36,755,641 - MGA 44,933,771 gross per annum (Madagascar); XOF 18,577,559 - XOF 23,036,173 gross per annum (Senegal); BZD 50,755 - 58,211 (Belize); USD 15,679 - 19,144 (Timor Leste)

Reports to: Chief Executive Officer and Chair of the Board of Trustees 

We rebuild tropical fisheries with coastal communities

Blue Ventures is a marine conservation organization that puts people first. We support coastal fishers in remote and rural communities to rebuild fisheries, restore ocean life and build lasting pathways to prosperity. Our work began two decades ago in Madagascar’s remote coastal communities and is growing globally. 

Across a dozen countries, we’re partnering with traditional fishers and community organizations to design, scale, strengthen and sustain fisheries management and conservation at the community level. We bring partners together in networks to advocate for reform, and share tools and best practices to support fishing communities across the globe. 

Summary job description

This role is for a Data Protection Officer (DPO) to ensure Blue Ventures meets its obligations under the UK General Data Protection Regulation (UK GDPR) and the UK Data Protection Act 2018. Reporting to the Chief Executive Officer/Chair of the Board of Trustees, the statutory DPO will monitor compliance and data practices internally to ensure the organisation and its functions comply with the applicable requirements under the GDPR/DPA 2018. The DPO will be responsible for staff training, data protection impact assessments, and internal audits. The DPO will also serve as the primary contact for supervisory authorities and individuals whose data is processed by the organisation.

You will thrive in environments that are collegiate and ambitious, and be able to demonstrate experience of working independently and solving complex problems in challenging situations.

In this role, you will work closely with the Legal, Compliance, Public Policy, and Information Security functions to develop and monitor policies and standards applicable to the business in compliance with the GDPR/DPA 2018 and other regional legislation in countries BV operates in.

Join Lepra, an international charity working to beat leprosy and lymphatic filariasis, as our Senior Manager, HR, IT & Operations.

This is a key leadership role responsible for shaping our HR strategy, overseeing IT systems, and strengthening operational effectiveness across the organisation. You’ll play a vital part in building a positive, inclusive, and high-performing workplace that enables our teams to thrive.

We’re looking for someone with proven HR and operational leadership experience, excellent people skills, and a hands-on, solutions-focused approach. CIPD Level 5 or equivalent experience is desirable.

Lepra is dedicated to addressing leprosy and lymphatic filariasis (LF) and their consequences through direct support, advocacy, and the promotion of inclusive communities. We work in Bangladesh and in India, through our sister organisation, LEPRA Society. We work in partnership with people affected by leprosy and LF to improve detection, ensure access to treatment and care, and promote inclusion and wellbeing. We are in our second year of our Global Strategy for 2024-30, which guides us in our efforts to accelerate progress towards global targets for leprosy and LF, and towards our vision of a world free from leprosy and LF.

Job Context

The Senior Manager- HR, Operations, and IT plays a key role in supporting Lepra’s people, systems, and governance functions. Working within a small and collaborative UK team, the postholder leads HR operations and organisational administration. The role combines hands-on delivery with advisory support, ensuring compliance with employment law and internal governance standards, and contributing to the efficient running of the organisation.

Job Purpose

The Senior Manager – HR, Operations, and IT provide functional leadership across human resources, operational management, and information systems. The postholder ensures that Lepra’s people, processes, and infrastructure enable a high-performing, inclusive, and compliant organisation.

Working closely with the Director of Finance and Operations, this role provides support on HR strategy and governance, supports organisational operations, and provides leadership for IT and data management functions.

Working Relationships

Reports to the Director of Finance and Operations

Working with all of Lepra UK on all matters regarding HR, Operations and IT.

Will liaise across all Lepra staff, particularly those in management roles, in accordance with their staff and volunteer roles.

Will work closely with the Senior Management Team and Trustees

Key Responsibilities

The job holder will ensure that Equality/Equity, Diversity and Inclusion are recognised and promoted at all stages in the recruitment cycle for trustees and volunteers. They will provide an internal point of HR contact for all colleagues, liaising as necessary with external HR consultants. They will also provide support to the Trustees and SMT in an efficient, effective and confidential manner.

1. Organisational Support

Provide support on leading the delivery of efficient HR, operational, and IT functions across the organisation.

Provide professional advice and guidance to senior management and staff on people, compliance, and systems matters.

Support the Director of Finance and Operations in ensuring sound governance, risk management, and organisational resilience.

Oversee key internal processes that underpin organisational effectiveness, including performance, policy, and data management.

Support health and safety compliance within the organisation.

Provide executive and administrative support to the Senior Management Team, including scheduling, agenda preparation, and minute-taking

Support the Director of Finance and Operations in ensuring good governance practices and compliance with charity and employment regulations.

Coordinate Trustee and Board-related administration as required.

Contribute to operational efficiency by supporting the implementation of improved systems and processes.

2. Human Resources and People Development

Ensure HR policies, frameworks, and practices promote fairness, inclusion, and staff wellbeing.

Lead on workforce planning, recruitment, and providing support on retention strategies.

Support professional development, performance management, and engagement initiatives.

Ensure compliance with employment law and uphold best practice in employee relations and safeguarding.

3. Operations and Governance

 Oversee office management, facilities, and supplier relationships to maintain effective operations.

 Support Board and Committee administration, including minute taking.

 Lead the review and implementation of operational policies and procedures to ensure efficiency and compliance.

Contribute to the development of a collaborative, transparent organisational culture.

4. IT and Data Management

Provide oversight and strategic support to the IT and Data Officer.

Ensure secure, efficient, and user-focused IT systems are in place.

Support the organisation’s data governance framework, ensuring compliance with GDPR and data protection legislation.

Drive continuous improvement in digital systems to enhance operational effectiveness and reporting capability.

5. Culture, Inclusion, and Wellbeing

Champion Lepra’s commitment to Equity, Diversity, and Inclusion (EDI).

Promote a positive workplace culture that prioritises wellbeing, respect, and collaboration.

Ensure that HR and operational processes align with organisational values and support staff engagement.

At Lepra, you’ll join a small, friendly, and mission-driven team working collaboratively across the UK, India, and Bangladesh.

Empower Technology, lead innovation: Join us as our Infrastructure & DevOps Team Lead!

Are you passionate about building secure, scalable, and resilient technology platforms? Do you thrive in a collaborative environment where your leadership shapes the future of cloud and DevOps practices?

We're looking for an inspiring Infrastructure & DevOps Lead to join our team and drive operational excellence for Victim Support's critical services.

What we offer

At Victim Support, we are committed to attracting and retaining the best talent. Our competitive rewards and benefits package includes:

• Flexible Working Options: Including hybrid working.
• Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave.
• Birthday Leave: An extra day off for your birthday.
• Pension Plan: 5% employer contribution.
• Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments.
• Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts.
• Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance.
• Wellbeing Support: Employee assistance programme and wellbeing support.
• Inclusive Networks: Access to EDI networks and colleague cafes.
• Sustainable Travel: Cycle to work scheme and season ticket loans.
• Career Development: Ongoing training and support with opportunities for career progression.

About the role

What You'll Do:

• Lead and mentor a talented team of Infrastructure Engineers and DevOps specialists.
• Shape and deliver our infrastructure and DevOps strategy, ensuring our Azure and AWS environments are robust, secure, and future-ready.
• Oversee cloud operations, automation, and CI/CD pipelines-championing best practices in Infrastructure as Code and container orchestration (Kubernetes, AWS Lambda).
• Collaborate across teams to deliver integrated, secure, and high-performing solutions.
• Ensure compliance with security frameworks (ISO27001, GDPR) and drive continuous improvement in service delivery.

Who We're Looking For:

• A proven leader with hands-on experience in infrastructure and DevOps roles (ideally 2+ years).
• Expertise in AWS and Azure cloud environments, Infrastructure as Code (Terraform/CloudFormation), and automation tools (GitHub Actions).
• Strong background in CI/CD, containerization (Docker/Kubernetes), and cloud security.
• Excellent communicator and mentor, able to engage stakeholders at all levels.
• Committed to fostering a diverse, inclusive, and high-performing team culture.

Why Join Us?

• Make a real impact supporting vital services for Victim Support.
• Work remotely with a supportive, forward-thinking team.
• Opportunities for professional growth, learning, and certification.
• Be part of an organisation that values innovation, well-being, and work-life balance.

About Us:

Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.

As a Disability Confident Employer, we offer a Guaranteed Interview Scheme for disabled candidates who meet the essential criteria. We are also happy to make reasonable adjustments during the selection process.

Ready to Lead the Way?

If you're excited to drive technology transformation and empower others, we'd love to hear from you! Apply now and help us shape the future of Victim Support's technology estate.

To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.

We are now recruiting for a Head of Building & Facilities to join our team! In this crucial role, you will have overall responsibility for the management and maintenance of the building and ensuring the appropriate provision of facilities at JW3, including services and equipment. You will also lead on the management of contracts with outsourced suppliers, including those responsible for building maintenance, IT and telephones, security, and cleaning. This role reports into and will collaborate closely with the Director of Finance & Operations. 

As a key part of our management team, you will directly contribute to our mission of creating open and welcoming Jewish spaces that bring different people together, strengthen identities, and build community through arts, culture, education, and social action.

Some of the core duties include:

• Ensure the building – both externally and internally – is maintained and serviced to a high standard in accordance with agreed budgets
• Oversee and regularly review the work conducted by contractors providing specific services to JW3
• Consult with specialist professional contractors to oversee the development and implementation of longer term (5-10 year) plans for building lifecycle replacements and improvements, including energy efficiency and environmental matters
• Take responsibility for the building’s health and safety policy, its implementation, monitoring and reporting
• Ensure the building remains compliant with relevant legislation, regulation and licences for buildings and health & safety at all times

Full details of the role and person specification are outlined in the job description. 

CHANGING ATTITUDES • TRANSFORMING LIVES • CREATING SECOND CHANCES

THE CLINK CHARITY - Director of Finance and Resources

Salary: £70,000–£80,000 (dependent on experience)
Contract: Permanent
Working Pattern: Full-time; 39 hours per week
Location: Herne Hill Head Office, London (4 days per week in the office)
Closing Date: Friday 12 December 2025

ABOUT THE CLINK CHARITY

The Clink Charity, founded in 2009, aims to prevent and reduce reoffending through training, rehabilitation and support. We deliver hospitality and horticulture training behind prison walls and in the community, creating an environment where students gain skills, confidence and qualifications to rebuild their lives.

We have trained approximately 5,000 people in prison and delivered 2,600 City & Guilds qualifications across hospitality and food courses.

A unique part of The Clink is our post-release support and mentoring programme, supporting individuals with health and mental health needs, housing, employment, family connections and friendships.

The charity operates a fine-dining restaurant inside HMP Brixton, training kitchens across the prison estate, horticulture projects at HMP Send and HMP Erlestoke, a commercial bakery in Brixton, and a bespoke delivery service, Catered by Clink.

Clink Events is our social enterprise catering business, with food produced by women in HMP Downview and an additional kitchen in Herne Hill. Alumni provide front-of-house service at major London venues including the Guildhall, Science Museum, Cutty Sark, Kew Gardens and the Camden Roundhouse. In 2024, across 218 events, The Clink served 36,000 people.

More information is available on our website and social media channels.

DUTIES AND RESPONSIBILITIES

 General Responsibilities

• Overall responsibility for financial management, including strategic planning, reporting, budgeting, systems and controls.
• Responsibility for IT, HR, premises, lettings and administration.
• Active member of the senior leadership team, working with colleagues and the Board of Trustees.
• Promote the Charity’s ethos and support charity initiatives and policies.

Financial Responsibilities

• Develop and implement the financial strategy and conduct financial modelling for strategic decision-making.
• Lead all financial procedures and reporting, including monthly budget monitoring, management accounts and annual accounts.
• Maintain financial controls, standards and systems.
• Prepare and maintain budgets, financial plans and forecasts.
• Provide information for financial returns, bids and grant claims.
• Maintain the Asset Register and Risk Register.
• Negotiate, manage and monitor tenders, contracts, licences and service agreements.
• Act as cost centre manager for designated budget areas.
• Advise staff on financial matters.
• Manage key charity resources such as printers, transport and other significant assets.

HR Responsibilities

• In liaison with HR Managed Services (Solution22), oversee an effective HR function covering recruitment, induction, training, payroll, pensions, performance, retention and wellbeing.
• Ensure the CEO and leadership team have access to HR advice and data.
• Oversee policies and procedures and ensure the Handbook is updated in line with legislation.

Premises Management

• Lead responsibility for the Head Office site, including maintenance and development.
• Report to the CEO and Trustees on premises issues and recommend repairs or capital works.
• Liaise with contractors regarding building maintenance.
• Monitor energy consumption and implement savings.
• Prepare an annual maintenance plan and capital work forecasts.
• Manage income from facility lettings and other revenue sources.
• Manage the premises budget and ensure value for money.

Health and Safety

• Act as Health and Safety Officer and ensure compliance with all legislation and procedures.
• Prepare and update the emergency plan and risk analysis.
• Conduct regular health and safety risk assessments.
• Ensure First Aid requirements are met and logs maintained.
• Arrange health and safety training.

IT Support

• Manage the IT Services contract with Computerlink.
• Ensure IT systems and devices are well maintained.
• Plan and oversee IT projects and updates.
• Ensure e-safety and GDPR compliance.
• Ensure systems are protected against cyber-attacks.
• Ensure all necessary IT licences are in place.

Risk Management and Data Protection

• Maintain risk management procedures and disaster recovery plans.
• Monitor risk policies to minimise organisational risk.
• Maintain and update the operational Risk Register.
• Oversee insurance arrangements.
• Liaise with the Data Protection Officer and ensure compliance with data protection and FOI policies.
• Ensure staff receive data protection training and respond to subject access and FOI requests.

Other Duties

• Follow safeguarding and child protection policies.
• Maintain confidentiality of records and information.
• Participate in training and maintain professional development.
• Induct and train new staff as required.
• Collaborate with colleagues across the organisation.
• Comply with Equal Opportunities policies.
• Support whole-charity initiatives and events.
• Attend Trustee Board and Committee meetings when required.

Line Management

• Finance Manager and Accounts Officer.
• Relevant contractors (IT, HR, cleaning).

Duties may vary at the reasonable discretion of the CEO.

The Clink Charity is committed to safeguarding and promoting the welfare of children and young people. An enhanced criminal record check is required before appointment.

HOW TO APPLY

To apply, by sending your CV.  We will then request a supporting statement (maximum of 2 slides A4) via our HR Managed Services Team at Solution22.

In your supporting statement, address the criteria in the person specification and provide evidence of how you meet them.

Closing date: Friday 12 December 2025.

 Interview Dates:

• First stage: week commencing 5 January 2026
• Second stage: week commencing 12 January 2026

Only shortlisted candidates will be contacted. If you do not hear within two weeks of the closing date, your application was unsuccessful.

If you would like an informal discussion about the role, calls with Chief Executive Donna Marie Edmonds can be arranged.

APPOINTMENT PROCESS

After the closing date, the recruiting manager and panel will shortlist applicants who meet the essential criteria. Late applications are not considered.

Interview

Shortlisted candidates will attend a selection process conducted by a panel of two or more. Any additional requirements (tests, presentations) will be communicated in advance.

Interview Outcome

Candidates will be informed verbally or in writing. The successful candidate will receive a written offer. Unsuccessful candidates may request feedback.

References

Successful applicants must supply two referees. References will only be contacted with permission after a conditional offer has been made.

Offers of employment are subject to satisfactory references, right-to-work verification, qualification checks (where applicable) and a DBS check (where required).

Personal Information

Personal data will be used only for recruitment purposes. See our website Privacy Notice for details.

EQUALITY, DIVERSITY AND INCLUSION (EDI)

We welcome applicants from all backgrounds and particularly encourage applications from disabled people, LGBTQIA+ individuals, Black, Asian and Minority Ethnic applicants, and those experiencing marginalisation.

ACCESSIBLE RECRUITMENT

If you have a disability or specific needs and require adjustments at any stage of the process, please let us know in your application.