Quality Analyst

Our client is looking for an experienced Quality Analyst to be involved in the quality assurance stage of their software development and deployment. You will be responsible for creating and conducting manual and automated tests to ensure software created by their developers is fit for purpose.

This is an exciting opportunity to play a vital part in the delivery of our client's Transformation Programme to help improve the quality of their software.

Quality Analyst Responsibilities:

• Working as a QA Tester / Software Tester within the software team on new and existing product features.
• Testing new features and fixes ensuring everything works and prioritising issues.
• Creating scenarios to aid the development of tests.
• Liaising with product and development teams to feedback any system or usability issues and prioritising them accordingly.

Quality Analyst Requirements:

• Cross Browser Testing.
• Defect Management using Jira or similar.
• Understanding and experience of Web testing considerations such as performance, security and accessibility.
• Functional and non-functional testing across diverse software and services.
• Testing REST API’s and working with API testing tools (i.e. Postman).

Interested? And up for a new challenge, then they’d like to hear from you.

About our client:

They are a UK-based international accountancy membership and standard-setting body. They are the only such body globally dedicated to public financial management.

They believe that improving public services is the key to changing lives for the better and that good public financial management is central to achieving this ambition.

Their educational and advisory services support their members, students and other public finance professionals throughout their careers – helping them add value to their teams and the organisations for which they work.

Through their work, they help ensure public money is raised and spent with the highest degree of openness.

They are committed to making a real difference to the world they live in.

Please note they may close the vacancy early once a sufficient amount of applications are received. Therefore, please make sure you complete and submit your application at an early stage.

Location: This role is based from home with occasional visits to their Chester office.

Contract type: Permanent

Hours: 36

Salary: £30,000

Benefits:

• 36 hour working week (normally between the hours of 9.00am to 5.00pm)
• 25 days annual leave
• Up to 10% employer's pension contribution
• Death in service life cover
• Season ticket loans
• Employee Assistance Helpline
• Exclusive employee discount and rewards at many major brands including health & well-being, retail, restaurants and mobile technology providers

Closing date for applications: 18th May, 2021

You may have experience of the following: Test Analyst, Quality Analyst, Software Tester, QA Analyst, Quality Assurance Analyst, QA, Testing, Quality Assurance, Testing Analyst, Test Consultant, Software QA Analyst, Software Test Engineer, Automated Testing, Test Automation etc.

Ref: 98971

Project Manager (Data)

1 Year Fixed Term Contract

Full-time (40 hours per week inc breaks)

£26,620 per annum

STOP THE TRAFFIK is a groundbreaking charity established in 2006, working with communities across the world to assist in preventing modern slavery & human trafficking.

Utilising the power of people and technology, STOP THE TRAFFIK (STT) is working to prevent human trafficking globally through our innovative intelligence-led approach. By shining a light on this hidden crime, and by empowering communities and businesses, we can change the environment and increase the risk to the trafficker and the safety of the vulnerable.  The Data Project Manager will work with the STT team and its partners, to manage data projects which work towards actively disrupting and preventing human trafficking recruitment, money flow and networks.

Supported by the Head of Data and Innovation, some of the activities the postholder will do include:

• Working in collaboration with a variety of partners (companies, NGOs, local authorities, police, and others) to source data, set up secure data sharing and present back to different groups.
• Creating and implementing a work plan to the achievement of targets and overall objectives, with a strong ability to organise and prioritise.
• Promote the intelligence generated from gathered data to drive effective action
• Display effective leadership in delivering on projects and line manage a team of Project Officers.

To be successful in this role you will have:

• Proven experience in roles relevant to this role (e.g. Data Analyst/ Scientist/ Engineer or Database Development/ Project Manager.
• Experience with SQL and/or Python.  Experience in PowerBI, Unix or AWS is also desirable.

• An analytical thought process and be confident with quantitative and qualitative data.
• A willingness to learn new skills, share and learn job knowledge with colleagues.
• Line management experience with a passion for teamwork, mentoring and supporting others.

In return you will be rewarded by working with a supportive and friendly team, working on an interesting high profile, global issue, conveniently based in our Central London office.  Further details about STOP THE TRAFFIK can be found on the STOP THE TRAFFIK (STT) website.

This is a rolling advertisement.  CV’s will be considered as they come in and we will appoint when we find the best candidate.  Early applications are recommended.

We actively encourage applications from people of all ethnic backgrounds and minority and underrepresented groups.

STOP THE TRAFFIK supports Equal Opportunities Registered Charity No. 1127321

Head of Software Development

We are looking for a Head of Software Development to help the charity achieve its objectives via effective and relevant software solutions. As Head of Software Development, you will be accountable for the successful delivery of software solutions across the organisation.

Position: Head of Software Development

Location: Home based or Office Based

Salary: £60,000 p.a.

Hours: 35 hrs week flexible work pattern

Contract: Permanent

Benefits: Enhanced pension scheme with 10% employer contribution, equivalent of 5 normal working weeks' annual leave a year, plus normal bank holidays, Dental Insurance, Income Protection and Group Life cover on appointment.

Closing Date: 13th May

Interview Date: Week commending 17th May

At the heart of the charity’s ministry is a relentless passion to act on faith and empower every child left vulnerable by poverty: a purpose embodied in the phrase “Releasing children from poverty in Jesus’ name”. The work is Christ centred, child focused, and church based.

About the Role

The Head of Software Development will manage a team of Business Analysts and IT Delivery Manager, you will also collaborate with user teams across the organisation to deliver effective solutions and IT services that meet user needs. As Head of Software Development, you will work closely with the IT Director to create and deliver the strategic, software and IT architecture vision as well as all aspects of the development of software solutions.

Responsibilities include:

• Actively maintain and promote the organisations Christian ethos and values
• Ensuring that technology standards and best practices are maintained across the organisation
• Manage and inspire the team

About You

To flourish as Head of Software Development, you’ll need:

• Experience of the Agile software development cycle
• Experience in system configuration
• Experience in multi-framework one development methodologies
• Knowledge of web services and standards
• Experience in systems analysis and process modelling
• Experience in managing advanced senior software development teams
• Experience in CRM object developments and configuration management
• Able to analyse complex business requirements and devise robust simplified technical solutions
• Ability to set and manage priorities judiciously
• Ability to articulate and gain engagement for ideas to both technical and non-technical audiences
• Educated to at least degree level or equivalent and/or be able to show relevant work-based experience
• Core skills.

The Tech Stack knowledge and experience needed includes:

• Process modelling techniques
• NET source code simulation
• Object Oriented Designing techniques.
• Trouble shooting and debugging techniques.
• Working with different types of web services.

You must be personally committed to the Christian faith and be able to respect, uphold and work within our client’s Christian mission, values, culture and faith statements.

You will represent and speak on behalf of a Christian charity and as such the Occupational Requirement for an active Christian faith is justified under the Equality Act 2010 Schedule 9, Part 1, clause 3.

Please note the charity can only consider applicants who presently have the right to work in the UK

Other roles you may have experience of could include Head of Software Development, Software, Software Development, Software Development Manager, Lead Software Developer, Software Developer, Software Engineer, Lead Software Engineer, Front End Developer, Front End Development, Programme Developer, IT, IT Manager, Software Solutions, IT Delivery, Agile, CRM, .Net, Faith, Christian.

Location: London, Stratford International. Currently remote working.

Contract: Permanent, full time. Open to flexible working requests.

Salary: Software Engineer £40,000, Senior Engineer £50,000 - £60,000,

Closing date: Midnight 16th April 2021. Shortlisting on application and closing date maybe brought forward if we are inundated with response.

Want to know more? Take a look at our

Here at Cancer Research UK, our Engineering team is expanding. We are looking for a Senior Software Engineer with experience of React, Node and AWS to help taking our digital products to the next level.? Whilst you will initially work on our Fundraising portfolio of products, you will over time have the opportunity to work with a variety of teams across CRUK, to create and advise on a wide range of initiatives, from the CRUK website through to marketing, event management and cancer information. We have fantastic technology professionals across all our tech teams, who are not only skilled at what they do, but also passionate about our main aim of beating cancer sooner.

Who are we?

CRUK has an ambitious approach to Engineering. Our in-house software solutions include a Content Management platform supporting multiple websites, Event and Activity Management web applications, Online Fundraising platform, Payments platform, Ecommerce and mobile apps. These are business critical systems under continual agile development, operating at scale for millions of users: cancer patients looking for information, supporters and volunteers helping with fundraising, researchers working towards curing cancer. Whilst CRUK is a complex organisation, we encourage innovation by setting up small multi-skilled product teams empowered to make decisions and prioritise their work.

What will I be doing?

• Take a leading role in the transition of our portfolio of Fundraising and Marketing products to a new serverless architecture which will provide better performance and a lower maintenance overhead
• Use the latest technologies to create high-performing and accessible web applications: React, Cypress, AWS Amplify, Lambda, Fargate, CDK
• Support the development of more junior software engineers through mentoring

What are we looking for?

• Experience of building single page applications using the React ecosystem, as well as solid broader knowledge of JavaScript/TypeScript, CSS and working with REST APIs
• Back-end development using Node JS, C# or PHP
• Experience of AWS services such as Amplify and Lambda, the AWS CDK and any CI/CD tolling (e.g. AWS or GitHub Actions) is an advantage
• Experience of test-driven development using testing frameworks such as Cypress, React Testing Library, Jest is desirable
• Experience of running critical services in production is desirable
• Experience working with agile software development methods
• Acting as a technical lead in a team, defining the overall solution and reviewing more junior engineers' work
• Coaching and supporting more junior engineers' career development
• Understanding and communicating complex information and concepts to technical and business colleagues, influencing others effectively
• Ability and willingness to learn

Want to know more? Take a look at our

What's in it for me?

We want to bring our Software Engineers in on a permanent basis so that we can continue to build a culture of support, creativity and learning within the team. Iteration and flexibility are key, and you'll have all the autonomy you need to do your best work. Every step we make towards beating cancer relies on every pound, every hour and every person, and we need incredible technology professionals to find new and exciting ways of helping our supporters on their journey to raise money for the charity.

• 25, days annual leave (plus bank holidays and the ability to buy up to 5 days per annum) and 1 CRUK day.
• Pension (employer contributions of up to 10%), life insurance and a great benefit discount platform.
• An incredibly strong tech stack
• The chance to develop state of the art, innovative technical solutions to complex problems
• Competitive pension scheme
• A brilliant learning and development environment

If this describes you, you can enjoy a phenomenal career with us as, together, we bring forward the day when all cancers are cured.

Location:?????? London, Stratford International. (Currently working from home)
Contract: ??????Permanent, full time. Open to flexible working requests.
Salary: Senior Software Engineer - £50,000 -£60,000/ Lead Software Engineer - £60,000 - £70,000.
Closing date: Midnight 23 May 2021.

Want to know more? Take a look at our

We have a number of exciting opportunities for skilled software engineers, the lead software engineer roles you must be able to take ownership of a project from inception and have proven line management/mentoring experience.

Here at Cancer Research UK, our Engineering team is expanding. We are looking for a Software Engineer with experience of React front-end, and Node or C# back-end development to help taking our digital products to the next level.? Whilst you will initially work on our Cancer Research & Innovation portfolio of products, you will over time have the opportunity to work with a variety of teams across CRUK, to create and advise on a wide range of initiatives, from the CRUK website through to marketing, event management and cancer information. We have fantastic technology professionals across all our tech teams, who are not only skilled at what they do, but also passionate about our main aim of beating cancer sooner.

Who are we?
CRUK has an ambitious approach to Engineering. Our in-house software solutions include a Content Management platform supporting multiple websites, Event and Activity Management web applications, Online Fundraising platform, Payments platform, Ecommerce and mobile apps. These are business critical systems under continual agile development, operating at scale for millions of users: cancer patients looking for information, supporters and volunteers helping with fundraising, researchers working towards curing cancer. Whilst CRUK is a complex organisation, we encourage innovation by setting up small multi-skilled product teams empowered to make decisions and prioritise their work.

What will I be doing?

* Work on taking our portfolio of Research & Innovation products to a new serverless architecture which will provide better performance and a lower maintenance overhead

* Use the latest technologies to create high-performing and accessible web applications: React, Cypress, AWS Amplify, Lambda, Fargate, CDK

* Work in a supportive and collaborative environment, where you are given the time to learn, are coached by more experienced software engineers, and play an active role in our engineering communities (JS, front-end, etc)

What are we looking for?

* Experience of building single page applications using the React ecosystem, as well as broader knowledge of JavaScript/TypeScript, CSS and working with REST APIs

* Back-end development experience using Node JS or C# is an advantage

* Experience of AWS services such as Amplify and Lambda, the AWS CDK and any CI/CD tolling (e.g. AWS or GitHub Actions) is an advantage

* Experience of test-driven development using testing frameworks such as Cypress, React Testing Library, Jest is desirable

* Experience of running critical services in production is an advantage

* Experience working with agile software development methods

* Understanding and communicating complex information and concepts to technical and business colleagues, influencing others effectively

* Ability and willingness to learn

What's in it for me?

We want to bring our Software Engineers in on a permanent basis so that we can continue to build a culture of support, creativity and learning within the team. Iteration and flexibility are key, and you'll have all the autonomy you need to do your best work. Every step we make towards beating cancer relies on every pound, every hour and every person, and we need incredible technology professionals to find new and exciting ways of helping our supporters on their journey to raise money for the charity.

• 25, days annual leave (plus bank holidays and the ability to buy up to 5 days per annum) and 1 CRUK day
• Pension (employer contributions of up to 10%), life insurance and a great benefit discount platform
• An incredibly strong tech stack
• The chance to develop state of the art, innovative technical solutions to complex problems
• A brilliant learning and development environment

If this describes you, you can enjoy a phenomenal career with us as, together, we bring forward the day when all cancers are cured.

Salary: £50,000 - £60,000. May have some flexibility.
Contract: Permanent. Open to compressed hours.
Hours: 35 hours. Monday to Friday, 9am to 5pm. Flexible working requests will be considered.

Location: London, Stratford currently working from home.

Closing date: Midnight 16 May 2021. Shortlisting on application please do not delay applying .

Detailed information can found in our

Are you a self-motivated and sharp minded individual with a passion for data who can help us beat cancer sooner?

We have a really exciting opportunity for a Data Solutions Architect to join our team. In this role, you will define, develop and deliver the strategy for Data Architecture, taking overall accountability for designing our data processes in order to automate the management of data and provide consultancy to delivery teams on everything data related.

What will I be doing?

• Defining and owning the guiderails for definition of principles, policies and procedures.

• Owning the conceptual and logical data architecture for our data (operational, tactical, and strategic).

• Acting as the representative and subject matter expert on appropriate architecture forums.

• Defining of functional and non-functional requirements for data flows.

The Data Solutions Architect will work as part of the Data Capability and Operations team, offering expert knowledge of data to ensure that our data structures are evaluated for future-readiness to accommodate all types of data, and that we can make that data available for analysis, reporting and insight work.

Who we're looking for?

• Expert in data architectures and governing their implementation across multiple lines of business and information systems.

• Proven experience as a Data Architect and have experience of one of the following: Siebel, MS Dynamics, Oracle or other enterprise CRM system

• Thorough knowledge of data infrastructure development methodologies, techniques, and standards

• Experience of the developing enterprise-wide data architecture and processes which ensure strategic application of data is embedded within the charity

• A proven Data Management/Architect understanding and experience of the underlying issues in complex problems or situations by correctly relating these to simpler or better concepts, models.

• Working as part of a multi-disciplinary team but also being known as a self-starter with a proactive approach.

• Ability to communicate with technical and non-technical stakeholders

What will I gain?

• 25 days annual leave a year plus public holidays and 1 CRUK day.

• Working in an award-winning team on exciting range of different projects.

• Competitive pension scheme.

• A brilliant learning and development environment.

• A range of generous rewards and benefits via our Rewards platform everything from gym membership, cinema tickets to discounts on cars.

Our optimism and desire for success leads us to constantly challenge ourselves and others, which means you'll be encouraged to stretch yourself in our dynamic environment. And, ultimately you'll know that you'll be changing lives through your work.

If this sounds like you, please follow the link to apply online.

BACKGROUND

Over the past 80 years, the International Rescue Committee (IRC) has developed unparalleled expertise in responding to emergencies and helping uprooted communities tEo rebuild. Founded in 1933 at the request of Albert Einstein, the IRC offers lifesaving care and life-changing assistance to refugees forced to flee from war or disaster.

The International Rescue Committee UK is part of the IRC global network, which has its headquarters in New York and London. The IRC is on the ground in more than 40 countries, providing emergency relief, relocating refugees and rebuilding lives in the wake of disaster. Through over 20 regional offices in cities across the United States, the IRC also helps refugees resettle in the US and become self-sufficient.

The IRC is committed to a culture of bold leadership, innovation in all aspects of our work, creative partnerships and, most crucially, accountability to those we serve. The IRC is a tireless advocate for the most vulnerable.

The Awards Management Unit (AMU)

Established in January 2016, the Awards Management Unit (AMU) is an international unit with staff based in Brussels, Geneva, Bonn, Berlin, New York, London, Nairobi, and Amman. It has responsibility for identifying, securing, and managing all funding from statutory/government donors. The unit is organised into five pillars: Strategic Partnerships and Analytics, Programmes and Grants Support, Compliance and Policy, Programme Development, and Training.

The AMU is a bridge between donors and country programmes: providing expert technical advice to the field, while maintaining portfolio-level visibility to ensure consistency and compliance, and manage risk. This unit ensures that donor compliance policies and procedures are implemented consistently, and supports all staff working across the grants management cycle for all restricted funding from global government sources. The unit operates within a matrix management system across teams in Germany, the US and the UK, driving functional integration between all relevant units and staff, in collaboration with the Senior Vice President AMU, Vice President, AMU, and the Senior Vice President for Europe in relation to overarching issues with European donors.

Purpose of role

The purpose of this post is to develop e-Learning content.

Key working relationships (internal and external)

• Reports to Training and Curriculum Development Director
• Liaise with the E-Learning Developer and Training Coordinator
• International colleagues involved in curriculum development, course facilitation and training events

KEY ACCOUNTABILITIES

E-Learning course design and development

• With the Director, interpret the stakeholder ideas to develop learning objectives for the courses.
• From the learning objectives create a storyboard for stakeholder approval.
• Produce interactive and engaging e-learning content utilizing the latest technologies, including pre-learning.  This currently includes webinars and self-directed elearning content.  We are looking to expand our range.
• Proactively improve courses based on feedback, own observation

E-Learning facilitation

• Co-facilitate eLearning webinars and eWorkshops.
• Provide technical support to facilitators and participants prior to and during training.

E-Learning skills development

• Provide training to AMU staff on how to develop course material

PERSON SPECIFICATION

Experience

• Developed online course content.
• Experience of working in a complex and fast paced international organization.

Skills and Knowledge

Essential

• Skills and experience to develop eLearning course material using online technologies.
• Curiosity to investigate new interactive online learning technologies and confidence to introduce them.
• Knowledge of course design.
• Design focused with a keen eye for detail.
• Working knowledge of eLearning technology and SCORM authoring tools such as Articulate 360 and the eLearning platform Moodle.
• Self-starter with good judgment and the ability to juggle different priorities and multiple requests from different stakeholders.
• Must be a skilled communicator, and have strong interpersonal skills in order to interact confidently and effectively with all levels of internal and external stakeholders.
• A positive and collaborative approach with an ability to work calmly through challenging situations.
• Highly computer literate and good understanding of Microsoft Output, Word, Excel, and PowerPoint.

Desirable

• Demonstrable interest in working for an international non-profit organization.
• Knowledge and proven experience of project management.
• French, Arabic or Spanish language skills.

Candidates must have the right to work in the UK / country for which they are applying.

IRC UK is committed to equality of opportunity and non-discrimination for all applicants and employees. IRC-UK seeks to ensure we achieve diversity in our workforce regardless of gender, race, religious belief, nationality, ethnic/national origin, sexual orientation, age, marital status or disability. IRC-UK welcomes applications from all candidates, including underrepresented groups and refugees who have the right to work in the UK.

IRC UK will ensure that individuals with disabilities are provided reasonable adjustments to participate in the job application and/or interview process, and for essential job functions if appointed to a role. Please contact us if you may need such adjustments. 

Digital Learning Facilitator

THE ROLE

The post holder will be responsible for providing appropriate hands-on IT support, working collaboratively with the College Leadership Team, Elim IT services, Academic Deans, Lecturers and Student Support Services, to ensure that appropriate technologies and techniques are utilized to deliver the best possible experience for all our customers, including staff, students and external collaborators.

Duties:

• Development of a marketable distance learning delivery in conjunction with module leaders, to add value to Regents existing programs by increasing flexibility and numbers on courses.
• Develop effective digital pedagogy through innovation, training and support of all staff.
• Overall management of the VLE systems including platform and upgrade recommendations to support learning.
• Set up, advise and support lecturing team on effective IT systems to enable remote teaching and learning.
• Working with IT department and student services to ensure students have effective access and support to Regents digital systems.
• Evaluate systems to enable the best staff and student experience and value for money.
• Management of all platforms and infrastructure for the roll out of multi-location teaching delivery.
• Support digital lecturing best practice training and shared learning.
• Provide technical assistance with the creation of online teaching materials on the VLE as well as Data Management.
• Act as a digital librarian to manage, oversee & streamline all data stored using appropriate systems and external partners.
• Ensure user friendly storage and maintenance of videos associated with assessments in compliance with relevant institutional policies.
• Ensure the Regents database systems (Ellucian) provides the essential information to lecturers, support staff, leadership of Regents and outside agencies.
• Provide support and training beyond day-to-day use of database.

Specific IT support for Quercus has been identified in the following areas (this would be undertaken by Digital Learning Facilitator or support/training given to staff to enable this):

• Maintaining set up/changing security measures for users.
• Setting up new programme structures/modules including assessments on the system.
• Making changes to existing programme structures/module structures including assessment components.
• Deleting Modules from the system.
• Generating management reports using the ad-hoc system by setting up the parameters for a bespoke report using the x and y axis method.
• Understanding of how to set up and run the HESA side of Quercus Inc. introducing drop down tabs for new fields as well as providing technical support to this aspect of the database.
• Amending/adding course years for a registered student in order to comply with the HESA return.
• Development of the system’s capabilities to better serve the requirements of administrative and academic staff.
• Assistance with the registration and roll-on of students, including allocating single log on and ensuring HESA collection fields have been updated.
• Housekeeping of the reference data fields.
• Liaising with technical members of staff at Ellucian in order to resolve local database issues.
• Attendance at regular online Ellucian meetings

Specific Management, Oversight and Development of VLE to include (this would be undertaken by Digital Learning Facilitator or support/training given to staff to enable this):

• Oversee and facilitate set up of new students on the VLE and set up instructions for new students.
• Trouble shoot with new students where logon not working.
• Liaise with the Elim IT Department and library regarding single sign on to connect with the VLE.
• Liaise with Overt regarding VLE upgrades/issues.
• Technical support for some students who are unable to connect with computers/phones/tables on site (usually a quick fix).

IT Strategy and Delivery:

• Represent Regents on the Elim IT Committee.
• Oversee the resource allocation of IT equipment to Regents staff.
• Develop IT and Digital strategy for Regents 3-5 years.
• Evaluate patterns of spending for all IT and seek to ensure effective investment and value for money.

Systems support:

• Working with the IT department ensure effective support of all hardware and software systems used by Regents.
• Ensure effective training for staff on all systems.
• Working with outside agencies to support Regents IT.
• Oversee IT Classroom support in Theatre, Classrooms and Chapel.
• On hand support to trouble shoot technical issues (in conjunction with the relevant dept or external partner).
• Exploring and ensuring continual improvement in all Hardware and software solutions

The Elim Pentecostal Church is a growing Movement of more than 550 Christian congregations in the UK and Ireland. Elim is also a leading UK charity operating within the non-profit sector as a single consolidated charity. Elim’s core vision and distinctive characteristics arise from its spiritual heritage as a denomination focussed on Christian mission and ministry.

Elim International Centre Malvern is the base for the Elim’s ministry, mission, training, administration and finance departments, serving the denomination’s churches and activities.

Regents Theological College is the National Training Centre of the Elim Pentecostal Church and one of the leading Pentecostal Bible Colleges in Europe. It provides a range of theology courses at undergraduate, postgraduate, and doctoral levels, all validated by the University of Chester

At Regents Theological College the philosophy behind all that we do can be summed up as Heads, Hands and Hearts.  HEADS - We unashamedly encourage all students studying with us to stretch their minds, see things from others’ perspective, develop academic muscles that enable them to critically navigate their way through the changing world.  HANDS – We seek to put practical tools in the hands of our students to understand the day to day reality of mission and ministry whether that be in the context of church, education, chaplaincy or everyday day life. We encourage students to actively participate in placements and reflect on their own and others’ practice.  HEARTS - It is our prayer and desire than anyone studying at Regents also encounters God for themselves and is transformed by His presence in their daily lives.

Goodman Masson are partnered with a housing association who are recruiting for a Business Systems Manager to lead two Business Systems Analysts.

You will oversee the installation and maintenance of software applications in order to drive greater efficiency from business operations and you will lead the team to optimise software application performance, installing updates, and performing debugging procedures.

You'll play a key part in ensuring the design, support, and implementation of business systems within the company aligning to business requirements.

Key duties

• Manage Business Systems Analysts in delivering software application support
• Lead on performing analysis of software application functionality and working with IT business partners
• Work alongside the Data Warehouse and Development manager to ensure dataflows and applications work in harmony
• Lead the involvement in multiple projects
• Consult with software vendors, internal users, and members of IT team to manage the introduction of new and improved functionality
• Lead regular review application roadmaps
• Manage the progress and escalation to the Head of BI and Business Systems of serious applications errors or concerns
• Manage a robust testing and implementation process for system changes
• Lead on support to the service desk team in the analysis and rectification of application issues ensuring that service desk staff receive appropriate documentation and training to enable them to undertake future resolutions
• Evaluate database software purchases

The Roman Catholic Diocese of Portsmouth

Job Description – Web and Digital Developer

£25,000 per annum pro rata 21 hours a week (3 days) plus defined benefits contributory pension

Reporting to the Director of Communications and Fundraising.

About us

The Diocese of Portsmouth comprises 90 parishes across Hampshire, Dorset, Berkshire (except Slough), South Oxfordshire, the Isle of Wight and the Channel Islands. Formed 19th May 1882 by the division of the Diocese of Southwark, the Diocese of Portsmouth has a presence in every community and can offer ministry and mission to all who come to us, working towards the Bishop’s vision of Bringing people closer to Jesus Christ through his church.

Purpose

• Responsible for developing and administering the organisation’s web platforms. There are currently 5 web platforms.
• Responsible for supporting parishes to develop a high-quality web presence.

• Manage the relationship with our chosen external partner and work with our IT team to roll out and embed a newly developed organisation wide SharePoint Intranet solution.
• Support Intranet Content Leaders in creating engaging and dynamic content for their departments and teams.
• Provide training, and signposting opportunities for collaboration with intranet users.

• Work with the Communications Manager to develop the organisation’s digital and social channels and for delivering content and campaigns on a regular basis, also working with parishes to develop a high quality digital and social presence.

Proactively assessing additional digital channels and tools, and delivering

Please apply by sending in the following:

Covering letter:  Please tell us how your motivation, values, skills, experience and personal qualities demonstrate your suitability for the role (around 500 words). Please make it clear why you are excited about this role, and why you specifically want to work for the Diocese of Portsmouth.

Current CV and the details of two referees: This should include full education and employment history (including dates, with no gaps left unexplained). Please include your current or most recent employer as one of your referees.

Closing date for applications:  14th May 2021

Notes to candidates

1. Interviews: all shortlisted candidates will be invited to attend a face-to-face interview.

2. Unsuccessful applications: if you have not been contacted within 3 weeks of your application, we regret that you will not have been offered an interview on this occasion.

3. General: this post will be subject to review under the relevant Diocesan Terms and Conditions of Service.

4. New employees to the Diocese will be subject to a probationary period of six months.

Role based in Essex, Hertfordshire,bedforshirebut currently working remotley

About FareShare

FareShare is the UK’s national network of charitable food redistributors, made up of 18 independent organisations. Together, we take good quality surplus food from right across the food industry and get it to almost 11,000 frontline charities and community groups. We support 10,962 local charities and community groups. Over the past year 24,074 tonnes of food were redistributed by FareShare. Our charity network serves 933,578 people every week.

Hunger is a growing issue in the UK and while there is surplus food that is otherwise going to waste, we believe that this food should be used to feed people first.

About FareShare Go

FareShare and the Irish social enterprise FoodCloud have been working together since 2016 in a partnership designed to help UK retailers address the issue of edible surplus food they may have within their stores. This innovative partnership, known as FareShare Go, brings together a technology platform and FareShare’s knowledge of the UK charity food redistribution market. Using this App we are connecting charities with edible surplus foods.

The Role

As Community Coordinator, your role will focus on the growth and sustainability of the FareShare Go programme; through maximising relationships and adding value to create the best experience for our charity community. The successful candidate will be an exceptional communicator, with an approachable nature who will play a vital role in developing and maintaining charity and retailer relationships, plus raising awareness of FareShare Go across your local area

• Charity Welcoming and Engagement: You will carry out Welcome Visits to new charities and be responsible for ensuring that coverage KPIs are reached and maintained for both new and existing retailers. Using your analysis of charity needs, plus your knowledge of retailer and store profiles, you will use these visits to maximise the offer to charities, ensuring the service meets their requirements.

• Community Capacity Building: As part of the Building of relationships with charities, you will seek opportunities to enable and empower charities to increase their capacity and ability to take more food, to ultimately increase the redistribution of surplus food to those in need.
   
• Sustainability and Compliance: You will work with your Regional Manager and team to identify stores where re-engagement activities are needed to improve charity coverage and charity compliance. Liaising with the Central Team, you will work to maximise the amount of food collected by charities with lower levels of compliance. You will also be responsible for undertaking annual food safety checks within the agreed timeframe.

• Retailer Engagement: You will play a key role in maintaining strong retailer relationships across your region. You will take an active role in any meet and greets with retailers, where required. Plus you will be responsible for maintaining regular contact with the relevant retail stakeholders in your region, sensitively dealing with any issues in a professional manner, as and when they arise.
   
• FareShare Network Engagement: We aim to become 'oneFareShare’. These roles are an integral part of our FareShare network and you will partner closely with the Regional Centre(s) in your areas. You will work on joint initiatives which improve and grow the FareShare community, ensuring that charities have access to the FareShare service which best meet their needs.

Specification

Essential

• Have exceptional relationship building skills with a range of stakeholders
• Be a strong communicator who is able to engage with a variety of audiences.
• Be confident and assertive in handling difficult situations, whilst demonstrating calmness and professionalism
• Strong problem solving skills
• Self-manage your own performance and workload.
• Have initiative and innovative thinking, in order to shape new/different ways of working
• Have strong IT skills
• Be flexible with working arrangements as the role may involve high levels of travel to areas of the UK.
• Have a valid driver’s licence for the UK, access to a car and can undertake extensive travel across your region.

Desirable

• Level 2/3 Food Safety training is desirable, but training will be provided.
• Have previous experience working with constituent relationship management (CRM) software. Salesforce experience is advantageous.
• Some experience in data analysis and project planning
• Be degree educated or have a strong career history doing

The opportunity

Are you an Infrastructure support specialist with expert knowledge of the MS stack and a passion for customer service? 

Do you want to play a vital role in the smooth running of one of the UK’s largest charities? 

If so, you could be the 2nd Line Support Engineer we need here at the British Heart Foundation (BHF). 

About the role 

In the fast-paced and growing environment of the BHF, our 2nd Line team are expected to resolve all incidents escalated to them and are responsible for documenting and sharing knowledge enabling us to continuously improve.

As 2nd Line Support Engineer, you'll manage these escalations as well as assist in the mentoring and supervision of the service desk team, ensuring that they are technically supported in their BAU tasks and that development opportunities are brought to the attention of the Service Desk Manager.

You'll be resolving 2nd line customer incidents, fulfilling service requests, ensuring these are efficiently and effectively handled. You'll take calls from internal customers, logging all issues and problems via the Service desk tool and you'll seek to deliver first time fixes, assigning incidents and requests to relevant IT teams. 

About you 

With a 'can do' attitude and a willingness to learn, you'll have a passion for good customer service and will have the ability to communicate technical terms to non-technical people. 

You’ll need to have very strong technical knowledge of: 
• MS technologies including: 
- Windows 7 and 10 
- Office 365 
- AD 
• VoIP 
• LAN/WAN 
• MDM (InTune)
• iOS (Desirable) 

You'll also have good knowledge of SCCM. Ideally you’ll be ITIL Foundation certified, but good knowledge of the principles and experience working in an ITIL environment would be enough.

Any Mac support experience, or knowledge of Epos would be a bonus, but you’ll have the opportunity to pick these up if not. 

In return we offer a generous benefits package including flexible working, healthcare cover, dental plan, subsidised gym membership and substantial annual leave. 

Please note this role will be based from home initially. When we are able to safely reopen our offices this role will be based at our London head office with regular travel to our retail office in Claygate, Surrey.

About us 

We research all heart and circulatory diseases and the things that cause them. Heart disease, Stroke, Vascular Dementia, Diabetes and many more. All connected, all under siege. Because our research is the promise of future cures and treatments. 

At the British Heart Foundation we actively support our people in their career development and achieving their potential. The role will benefit from access to comprehensive learning and development as well as informal expert mentoring and coaching opportunities.

Interview process 

The interview process will be held virtually over MS Teams.

Fixed term contract until 31 March 2022, with a potential extension to 12 months dependent on funding confirmation.

Are you interested in working as part of a multi-agency database, helping provide people who are homeless with the appropriate support to rebuild their lives?

About the role

CHAIN is a multi-agency database recording information about people sleeping rough and the wider street population in London. The system, which is commissioned and funded by the Greater London Authority (GLA) and managed by St Mungo's, allows users to share information about work done with rough sleepers and about their needs, ensuring that they receive the most appropriate support. CHAIN represents the UK’s most detailed and comprehensive source of information about rough sleeping, and our work provides a significant evidence base for the development of rough sleeping strategy and policy, both in London and at national level.

We are currently seeking a Database Support Officer to join the team. While working in this role, you will play a major part in the day-to-day running of CHAIN.

Working collaboratively within a small team, you will:

• Undertake a wide range of tasks, such as providing a helpdesk service and training new users
• Liaise regularly with service managers and staff, supporting and encouraging their engagement with CHAIN
• Ensure that information recorded on CHAIN is of the highest possible accuracy and quality
• Participate in the ongoing development of the system
• Produce accurate, reliable and high quality reports and statistics for stakeholders

What we’re looking for

We’re looking for someone with excellent customer service skills, who is enthusiastic about delivering engaging and accessible training and support, and who is confident liaising with stakeholders at all levels. You will be able to demonstrate experience of administering and maintaining databases, and an understanding of the importance of high quality systems and accurate data to the provision of services for vulnerable people. You will have a high level of IT skills, including a good understanding of Excel.

What we offer

• Excellent Development and Growth Opportunities

St Mungo’s employees are encouraged to consider opportunities to develop new skills or progress including; secondments, internal transfers, application to new roles in the organisation or just to get involved in various projects happening within the organisation.

As a result last year 35% of our vacancies were filled by promotions. In 2019 we achieved We Invest in People Gold level accreditation and are one of just 3% of housing associations to achieve this standard; 82% of staff who took part in the IIP survey say St Mungo’s is a great place to work.

• A Diverse and Inclusive Work Place

At St Mungo’s, equality, diversity and inclusion are central to the organisation's values and how we work. We are proud of our commitment to diversity and inclusion and have 7 great Diversity Networks to support clients and staff from different backgrounds so they are able to be their best selves. Our Networks include: BAME, Carer’s and Parent’s, Lived Experience, LGBTQIA+, Disability Awareness, Irish and Women’s Action.

• Flexible Working and Other Benefits

We are committed to maintaining your work/life balance. We offer 25 days annual leave, and operate a very popular Flexi Time scheme, which allows you to supplement your annual leave entitlement. After 5 years, staff annual leave entitlement increases to 28 days.

St Mungo’s contribute 4% of your gross annual salary, and you are able to enrol in the Defined Contribution scheme following a successful probationary period in which the employer contribution is 6%.

What we do

At St Mungo’s our vision is that everyone has a place to call home and can fulfil their hopes and ambitions. As a homelessness charity and housing association, our clients are at the heart of what we do, and in 2019 we supported nearly 30,000 people who were either homeless or at risk of becoming homeless. Our staff are crucial to making this happen.

How to apply

To find out more and apply please go to the St Mungo’s Careers page on our website and click the Apply Now Button.

To view the job description and guidance on completing your application form, please click on the document available tab at the top of the advert page on our website.

Closing date: 10am on 13 May 2021

Interview and assessments on: 25 and 26 May 2021, via video call

Please be advised that all appointments will be made on St Mungo’s current standard Terms and Conditions (T&Cs); this also applies to any internal candidates.