Glass Door Homeless Charity coordinates London’s largest open-access winter night shelter. This award-winning, independent charity provides shelter and support for those with nowhere else to turn. 

We are recruiting an Office and Facilities Manager in a part-time post to join our growing team. You will play an integral role at the heart of the Glass Door office, being the first point of contact for our guests, donors, volunteers and other supporters. 

You will be an organised, confident and friendly self-starter, who takes initiative to get things done and is able to juggle competing priorities. No two days will be the same: we are a dynamic office with all-hands-on-deck approach when required. 

Working for Glass Door

We’re a rapidly-growing, collaborative team who love making a positive impact. If you believe in our ethos and want to make a difference, we want to hear from you. 

Glass Door provides its employees a full induction as well as learning and development opportunities and access to our employee wellbeing programme.

We offer interest-free season ticket loans and a cycle-to-work scheme. 

We operate an equal opportunities policy and welcome applicants from all sections of the community. Although Glass Door services normally take place within churches or church-owned properties, please note individuals with connections to a variety of faiths or none work for, volunteer at, and use the services of Glass Door. 

Our headquarters are located in the heart of Chelsea, close to both Sloane Square and South Kensington tube stations. 

Job Description 

The post holder will be responsible for the following: 

Office & Facility Management 

• Ensure the office space and facilities are organised, and maintain office efficiency and productivity by planning and implementing office systems and layouts, allocating and managing office and storage space and procuring relevant equipment. 
• Ensure that the meeting rooms are clean, tidy and maintained to a good standard and that booking systems are efficiently implemented. 
• Ensure provision of an adequate supply of materials and supplies including equipment, stationery and sundries. Where suitable and cost-effective source ‘green’ suppliers and environmentally friendly products, promote recycling and reduction of office waste. 
• Organise and review office security and general administrative processes and induct new staff on relevant office processes, including data protection, security and fire safety. 
• Ensure key office and facilities services are organised including: cleaning, security, waste removal, light and heat, printing, furniture, postage and carriage services. 
• Ensure that facilities meet all legal requirements and government regulations, environmental, health and security standards. 
• Implement any internal office reorganisations whilst ensuring minimal disruption to staff. 

Reception 

• Manage all aspects of Reception, ensuring that we deliver high levels of customer service to staff, guests and other visitors, creating a warm and welcoming environment. 
• Ensure that Reception is adequately covered through staff and volunteers, and put in place a plan for lunch breaks, holidays and unexpected absence cover. Ensure that ad-hoc cover (eg volunteers) are adequately briefed and trained in Reception duties and priorities. 
• Ensure that post and deliveries are appropriately managed and processed. 

Financial Management 

• Support the Data Manager in making payments, entering and filing of purchase and sales invoices into Sage, and monthly reporting process as required. 
• Prepare a timeline for annual report and accounts preparation and audit; ensure delivery on time. 

Human Resources 

• Manage Glass Door’s PeopleHR database, ensuring that it is kept accurate and up-to-date, including recording absence (sickness, holiday, TOIL) and updating contact details. 
• Set up the administrative processes for new employees incl payroll, DBS, references etc. 
• Coordinate the timetable for the annual appraisal of staff and to ensure all staff are 
• appraised. Organise internal training programmes, staff away days, team building days and other social activities as directed by the COO. 

Information & Communication Technology 

• Maintain a good working relationship with Glass Door’s ICT support contractors, ensuring that Glass Door’s ICT continues uninterrupted and following the disaster recovery plan in the event of any disruption. 
• Working with the ICT support, ensure Glass Door’s ICT equipment is up to date and fit for purpose, and procuring new equipment as required. Arrange training and induction of staff/volunteers in policy and procedures for use of equipment. 
• Manage information services and file archiving. 

Office Building Management and Maintenance 

• Plan, cost and oversee office maintenance, including repairs, redecoration, and PAT testing. 
• Maintain a good working relationship with the Landlord, including ensuring up-to-date office licences are in place and that we are being regularly invoiced. 
• Maintain a secure office environment, including adequate procedures and systems; briefing staff on their responsibilities to maintain a safe, secure working environment. 
• Provide project management advice and support for any office move as required at the end of a lease term, working with others as required. 

Insurance and Risk 

• Administer all insurance policies and in conjunction with the COO, ensure that they are kept under review so that we have adequate and appropriate cover. 
• Provide advice and support around continuity planning so that in the event of a fire or major failure the charity can continue to operate and recover quickly. 

Health and Safety 

• Health and Safety subject matter expert for the office and wider working environment for all staff (including partner drop-in and night shelter venues). 
• Ensure compliance with all relevant legislation. Review, implement and manage the Health and Safety policy and Fire policy. Provide updates and advice to staff as necessary. 
• Recruit, arrange training for and support fire marshals and first aiders (internal staff). Maintain the accident/incident book; report incidents within the required time frame; escalate issues accordingly. 
• Ensure that DSE Risk Assessment for office-based staff and Risk Assessments for lone working staff are implemented effectively and deal with any issues accordingly.

Other 

• Manage the office & facilities budget, ensuring that spend is closely monitored and accurately recorded, within budget, is cost-effective and provides good value for money. 
• Attend and participate in SMT meetings, and other ad hoc meetings when necessary. 
• Undertake other ad hoc tasks as directed, such as assistance on Glass Door events and occasional administrative support to the COO. 
• Carry out the functions of the post with proper regard to Glass Door’s Equal Opportunities Policy. 

Person Specification 

Essential Personal Qualities 

• Empathetic attitude towards homeless and vulnerably-housed people. 
• Confident approach to, and experience of, dealing with challenging behaviour. 
• A confident self-starter who will hit the ground running. 
• A team worker with an open, collaborative style and a practical, “can-do” approach. 
• Commitment to our values of being welcoming; being open to all, without prejudice; compassionate; believing individuals can turn their lives around; and knowing we can have a bigger impact when we work together. 
• Commitment to and understanding of the issues relating to equality of opportunity and the ability to implement change in this area. 
• Ability to adhere to and implement Health & Safety, HR and operational policies. 

Qualifications and Experience 

• Proven organisational and administrative experience 
• Experience of managing teams of people, ideally volunteers. 

Knowledge, Skills, Abilities 

• Inspired by the work of Glass Door and in agreement with its ethos. 
• An understanding of GDPR and health and safety legislation. 
• Basic understanding of contracts. 
• Excellent organisational skills with strong attention to detail, especially record-keeping and electronic filing. 
• Strong written English and numeracy skills. 
• Excellent skills in Microsoft Office software (Word, Excel, PowerPoint, Adobe Acrobat Pro, and databases). 
• Good interpersonal and verbal communication skills, professional telephone manner. 
• Ability to forward plan and schedule workflows. 
• Able to relate to and work with people from a range of backgrounds. 
• Excellent time management skills; able to work proactively unsupervised and use own initiative. 

Desirable 

• Experience of working with homeless people or similar disadvantaged client groups and an understanding of their needs. 
• Administration or other relevant qualification. 
• Administrative experience in the not for profit sector. 
• Experience using Sage. 
• Driving licence and willingness to drive a van if required. 
• Ability to speak other languages. 

ABOUT GLASS DOOR 

What we do 

Glass Door is committed to supporting people to get—and stay—off the street. We do this by coordinating London’s largest emergency winter shelter network and by providing a year-round advice service to help people move beyond homelessness. Since 1999, thousandsof men and women have found safe shelter and the support needed to leave homelessness behind, thanks to partnerships formed with churches and drop-in centres. Our night shelters save lives and our support services help change lives. 

How we do it

Our services are open to all. We are one of the few emergency night shelters that has an open access policy, meaning guests do not need a referral from another agency. We believe everyone has inherent dignity and is worthy of a safe place to sleep. We operate on a first-come, first-served basis. 

We are an independent charity that receives no funding that would impede our open access policy. It is thanks to the support and partnership of individuals, churches, community groups, businesses and trusts and foundations that we can continue to provide shelter and support to those who need it most. 

As a growing charity that coordinates the goodwill, time and resources made available in the community, we have received recognition and awards for our community impact from several organisations, including the Directory of Social Change, the Christian Funder’s Forum, Charity Today Awards 2019 and others. 

Our impact 

• In the winter of 2018/2019, a total of 700 individuals found shelter across 29 church shelters in the Glass Door network, an average of 126 each night of the winter. 

• In partnership with five drop-in centres, a team of caseworkers work year-round to help get people back into independence. At least 59 guests found work and 204 of our guests moved into housing in 2018-2019. We also support guests after they've been housed, with a Tenancy Support Worker in post.
• Staff and volunteers welcome guests and eat meals together in our church shelters, helping to give a renewed sense of dignity. On average 70% of guests "strongly agree" or "agree" to feeling more optimistic about the future since staying in the Glass Door shelters.
• Behind each statistic are hundreds of individuals we call our guests, each with a unique story. This past winter, at least six of our guests were pregnant while staying with us and four were wheel-chair users. All stayed with us while working with caseworkers to find more suitable long-term solutions. Look online to find out more about how you could be working in partnership with many to make a difference in the lives of the men and women who turn to Glass Door. 

Year Here is an immersive full-time course in social innovation, kicking off in February 2020.

We believe that starting a scalable social business could be your best shot at impact – and that learning on the frontline is where you need to start.

Over 10 months, you’ll gain deep insight into complex social issues and learn to build entrepreneurial solutions to society’s toughest problems – from the housing crisis to knife crime.

If selected to become a Fellow, you will:

• Get frontline insights. You’ll spend the first 5 months working with the people hit hardest by austerity and gaining deep user insight. To deepen your systemic understanding, you’ll also work on briefs set by clients like Crisis, the NHS and the Greater London Authority.
• Meet your co-founders. Our Fellows have an average of 7 years’ career experience in fields ranging from biochemistry to law, and from journalism to engineering. They will become your support network, your collaborators and, ultimately, your co-founders.
• Build scalable ventures. You’ll test and build your own social business, with the potential to progress to our Incubator and launch it into the world. Fellows are guided by expertise from our partners like the Boston Consulting Group, ForwardPMX and BNYMellon.
• Learn from expert faculty. You’ll get a personal mentor and receive tonnes of training from a faculty of more than 80 social innovation leaders – from award-winning social designer Lauren Currie OBE to Nishant Lalwani, Director of Investments at Omidyar Network.

Beyond Year Here

Finish the programme with a venture and you’ll get seed funding, business support, desk-space and client introductions to launch your business.

Our alumni have launched 30 social ventures including: 

• Cracked It, the tech repair service staffed by ex-gang members. Social Enterprise of the Year 2018 and 2019.
• Birdsong, the feminist fashion brand selling wardrobe stapes made by women paid a fair wage. Featured in Vogue, Dazed and Vice.
• Appt, a HealthTech business that uses behavioural economics to help patients manage their long-term conditions – with multi-year investment from Innovate UK.
• Chatterbox, an online language tuition platform powered by refugee talent, featured in The Economist, Tech Crunch and The Times. 

Those that don’t start a venture join fast-growing social startups like The Difference, BeyondMe, Switchback and Matr.

Our impact

Since launching in 2013 at 10 Downing St, we have worked with 192 Fellows who collectively have contributed 118,000 hours to crucial frontline services.

Our alumni ventures have raised millions in investment, reached over 5,000 service users and received 4x Shackleton awards and 4x Forbes 30 Under 30 listings, among many others.

No course fees

Unlike a Master's degree or MBA, we have no tuition fee. This is a reimagination of higher education. Rather than spending a year in a lecture hall and paying £10,000 for the privilege, we challenge you to learn by doing – working on real social impact projects. Our partners pay us to be involved and that covers your tuition costs.

To widen access to the programme we have a small number of means-tested bursaries available, and offer additional support through TfL discounts and recommendations for flexible paid work and affordable accommodation.

Selection Process

We’re looking for people with a solid professional skillset and an entrepreneurial track record. This doesn’t mean you have to have started your own business before but you will need to demonstrate that you have a bias towards action. Drive, passion for social justice and a strong learning orientation are also essential.

It’s a 3-stage process: a written application, video interview and half-day selection workshop. Typically, 1 in 10 applicants secure a place on the programme.

Apply by midnight Sunday 20th October.

We are looking for an experienced individual to join us as a CRM Data Analyst and conduct analytical and data interpretative work on behalf of Save the Children’s marketing and database functions.

Working in more than 120 countries, we do whatever it takes to create breakthroughs in the way the world treats children. Our Fundraising & Marketing division exists to inspire millions of people – from individuals to large corporate organisations – to support our quest for change. Together, we save children’s lives, fight for their rights and help them fulfil their potential.

As CRM Data Analyst you will lead analysis projects, acting as primary point of conduct for client liaison throughout the project lifecycle. You will also carry out data audit on analysis datasets and use appropriate techniques to handle different types of data. In addition you will:

• Be central to the campaign planning process and help drive our ‘test & learn’ culture, to ensure that analysis outcomes and tests are deployed correctly and that learnings are implemented into future campaigns.
• Develop strong relationships with internal client marketing teams in order to position data and insight at the heart of the decision-making process.
• Choose the right analysis approach for the job, driving the uptake of more sophisticated statistical functions to solve important business challenges.

To be successful you will have a degree in a discipline with demonstrable statistical grounding. You will also have experience of delivering statistical analysis to improve performance in a professional context. In addition you will have:

• Experience of using SPSS, R or Python to deliver sophisticated and actionable statistical analysis to drive business decisions.
• A proven ability to turn business requirements into robust and actionable analysis.
• Experience of extracting data from a relational database and preparing the data for analysis. Ability to write SQL queries is highly essential.
• Excellent presentation and client facing skills and proven ability to translate a technical solution to a non-technical audience.
• Advanced ability in using Microsoft excel to summarise and graphically represent data. Experience with Microsoft Power BI would be advantageous.

At Save the Children we are committed to the safeguarding and protection of children in our work. We will do everything possible to ensure that only those who are suitable to work with children are recruited to work for us. This post is subject to a range of vetting checks including a criminal records disclosure.

Our mission is to inspire breakthroughs in the way the world treats children and to achieve immediate and lasting change in their lives. If you share our mission, are passionate about making it happen and strongly believe you can contribute then join us and we'll give you every opportunity to succeed. We look forward to hearing from you.

Closing date: 29th September

The Housing Services Manager is responsible for the delivery of PBHA’s  housing management and recovery  services  for  general  needs,  supported  and  enhanced  housing  management  tenants.  The Housing Services Manager is responsible for the Recovery Lead, the Enhanced Housing Management Coordinator, the Lead Housing Officer, Move on and Allocations Coordinator and Income Officer.

Funding Manager Ref 19/070

Location: Solent

Salary:  £31,465 per annum + generous benefits

37 hours per week  

Contract: Permanent

If you see potential rather than problems, opportunity rather than challenges, assets rather than needs, and think great stories deserve to be told, so do we.

Come and join us and enable people to do great things.

About Us

We are the largest community funder in the UK – we’re proud to award money raised by National Lottery players to communities across the UK. Last year alone we gave out over half a billion pounds (£508.5 million) of National Lottery funding to over 11,000 community projects across the UK, enabling even more people and communities to bring their ideas and ambitions to life.

At the heart of everything we do is the belief that when people are in the lead, communities thrive. National Lottery funding is open to everyone and we’re privileged to be able to work with the smallest of grassroots group’s right up to large UK-wide charities.

We are looking for diverse and talented people who share our values and are passionate about funding great ideas that matter to communities and make a difference to people’s lives.

About the role

In this key role, you’ll have a unique part to play in developing and maintaining relationships with a range of stakeholders across Surrey, Hampshire and Isle of Wight.  You will work locally with our customers throughout the entire grant making cycle. This includes initial conversations, providing support to our customers, understanding their impact and grant management.  You will also oversee some of the most complex partnerships we’ve funded that have a significant local impact. We’re looking for people who can manage relationships with confidence and credibility; people who know how to proactively support and challenge others to help them achieve great results, and to critically analyse qualitative and quantitative data to draw out learning and good practice to support system change locally and nationally.

The Person

We do not have a fixed idea about the type of background or experience someone will bring to this role and we value all experience, in particular lived experience. What matters to us is you share our mindset and values and want to help enable communities to thrive.

In this role, you will:

• Manage a small team of funding officers covering the Solent area.
• Have excellent people management skills developing an effective and high performing team whilst supporting personal growth.

• Develop an in-depth understanding and ownership of a portfolio of funded projects.
• Establish, develop and maintain successful one to one relationships with grant holders, key partners, local and national stakeholders and decision makers.
• Assess ideas to make informed and efficient funding decisions.
• Identify opportunities for and contribute to learning across our funding.
• Work collaboratively with a wider team of peers across London, South East and Eastern England.
• Ensure our funding is open to all and reaches into diverse communities that represent the local area.
• Mai

• To apply online and further details about our application process, the National Lottery Community Fund’s work, and our range of excellent benefits, please visit The National Lottery Community Fund.

  Closing date:  Sunday, 29th September (23.59pm) ntain a strong focus on delivering excellent customer service.

To be considered for this exciting role, you will need to demonstrate the following specialist knowledge, experience, skills and expertise:

• Strong relationship management skills, including conflict management, managing a small team, influencing and negotiating skills
• Excellent analysis and critical thinking skills, and the ability to develop understanding and awareness of external policy and operating environments
• Ability to gather, interpret and apply a wide range of intelligence and evidence to support decision-making
• Diverse communication skills, with an ability to express ideas and views clearly and confidently, tailoring your content and style to the audience
• Advanced reasoning, problem solving and analytical skills including the ability to respond effectively to changing operating and policy contexts
• Networking skills and the ability to encourage collaboration between others
• Ability to review budgets and management accounts in order to draw conclusions on financial health and financial management

In return, you’ll receive access to a wide range of generous benefits including company pension scheme, generous holidays, flexible working, childcare vouchers, season ticket and cycle to work loans and company health care cash plan.

How to apply

To apply online and further details about our application process, the National Lottery Community Fund’s work, and our range of excellent benefits, please visit The National Lottery Community Fund.

Closing date:  Sunday, 29th September (23.59pm)

Interview date: 4th October in Portsmouth

We are an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy/maternity.

We are committed to increasing employment opportunities for people with disabilities and will respond positively to meet individual needs throughout the recruitment process. Once in post, the National Lottery Community Fund will ensure that any appropriate reasonable adjustments to our workplace are made, in order to support colleagues with any form of disability.

Database CRM Officer
Social Welfare Charity
£28-30,000
Permanent
Kingston Upon Thames

Charity People are proud to be working with a wonderful Social Welfare Charity, currently looking to welcome an insightful Database CRM Officer to their committed team.

This historic Charity first opened its doors in 1916 and, since then, has been providing award-winning care in state-of-the-art homes. The organisation provides specialist nursing, dementia and therapeutic care, together with a varied and engaging programme of activities, which enable residents to remain independent and enjoy life.

As Database CRM Officer, you will manage the CRM database, ensuring its performance, integrity and security, along with developing Raiser's Edge so as to meet long term fundraising goals. You will also be required to support Managers in utilising data to help deliver their income targets, provide high levels of customer care to their donors and supporters, and have the opportunity to help create data segmentation and hierarchy for mass communications to supporters.

We are looking for applicants proficient in Raiser's Edge and experienced in delivering effectively within a CRM focused role. You will be comfortable working collaboratively in cross-departmental teams, communicating technical ideas to differing audiences. You will have strong project management and organization skills, and a working knowledge of GDPR and data protection legislation. This is an excellent opportunity for a reliable and flexible individual who is calm under pressure and is passionate about supporting colleagues in their learning and development.

If you would like to apply, please send your CV to Neil at [email protected] ASAP!

Head of Data Services with CRM database and management of supporter care skills needed for London youth charity.

Head of Data Services & Support Services - Up to £45, 446 - London

THE COMPANY
One of the oldest global youth charities, our client helps transform communities, ensuring all young people have a sense of belonging and a place where they can thrive.

This post sits in the Data and Supporter Services team, which provides the infrastructure essential to the success of the Fundraising Department in raising money that is vital to enable this charity to function in its role within the wider movement.

THE ROLE
As Head of Data Services & Support Services you will report to the Head of Fundraising and works closely with Fundraising colleagues whilst managing the Data and Supporter Services team and be the lead and internal specialist on Raiser's Edge,

You will be providing this charity with effective data management, maintenance and analysis to support the delivery of all fundraising and supporter engagement objectives, and ensuring the provision of excellent Supporter Care to all supporters and stakeholders.

Key duties and responsibilities:
- Line manage the Data and Supporter Services team, in order to provide an exemplary supporter care, donations processing and data management function.
- Manage the provision of effective supporter care, through the implementation and monitoring of clear and transparent KPIs, including the timeliness of the banking and thanking process.
- Lead the Data and Supporter Services team to deliver a responsive service to Fundraising colleagues and ensure the integrity and timeliness of our importing, selecting and reporting services.
- Manage the database systems, in conjunction with IT colleagues and suppliers, ensuring that the systems are up-to-date, functioning optimally and fit for purpose.
- Manage the development and maintenance of a suite of regular management/evaluation reports to track the success our fundraising activities.

YOU
To be successful in this role as Head of Data Services & Support Services you will need to have the following:
- Deep knowledge of relational, CRM data bases, ideally including The Raiser's Edge, to deliver multiple data inputs and outputs and ability to understand their actual and potential use as a marketing, fundraising and campaigning tool.
- Significant experience of managing a data services function, directly adding value to income generation, ideally within the charity sector.
- A deep knowledge and experience of using data management tools, including Raiser's Edge, FastStats, SQL, ImportOmatic, Microsoft Excel, and PowerBI, and experience of managing ETL processes.
- Experience of managing the provision of exemplary supporter care, including the timeliness of the banking and thanking process.

If this is sounding like the Head of Data Services & Support Services role for you APPLY NOW!
ALL applicants will get a response.

Head of Data Services & Support Services - Up to £45, 446 - London

If this role isn't what you're looking for don't worry. At Stopgap we cover all permanent and freelance marketing positions, with specialist industry sector teams. You can check out all of our roles on our website and sign up for job alerts so you're the first to know about a new opportunity . Marketing Recruitment - The Stopgap Way.

Fundraising Manager 

Come be a part of an energetic and vibrant team who are driven by the desire to improve the lives of people living with kidney disease and ultimately find a cure for this silent killer. 

Reporting into the Head of Community & Events you will create long lasting relationships of value with individuals and groups across Scotland as well as contributing to the work of our clients Relationship Fundraising team by supporting corporate partnerships and major donor fundraising. 

Position: Fundraising Manager 
Location: Home based, Scotland 
Job type: Full Time, Permanent 
Hours: 37.5 hours per week 
Salary: £27,000 to £30,000 per annum depending on experience 

Closing date: Friday 27 September 2019 

About the role: 

They’re looking for a dynamic, passionate and entrepreneurial individual to help create new networks of support across Scotland. Ideally, you’ll have experience of working in a relationship fundraising role, a passion for developing relationships with supporters, enabling them to achieve and raise more than they thought was possible and a drive to deliver results. 

Reporting into the Head of Community & Events you will create long lasting relationships of value with individuals and groups across Scotland as well as contributing to the work of our clients Relationship Fundraising team by supporting corporate partnerships and major donor fundraising. 

Responsibilities: 

- Building strong and lasting relationships with supporters, delivering excellent customer care and developing supporters to maximise their potential. 
- Ensuring that the Charity is able to capitalise on opportunities across Scotland; corporate partnerships, identification of major gift and trust prospects. 
- Responsible for meeting the growing Community & Events Fundraising net income targets 
- Contributing to and effectively implementing Community and Events Fundraising Strategy and Operational Plans 
- Contributing to and providing local and regional knowledge into the Relationship Fundraising strategy and operational plans 
- Responsible for excellent stewardship for mid to high value community supporters developing personalised supporter development plans and delivering these via telephone, email and face to face meetings 
- Management of community fundraising volunteers 
- Delivering engaging presentations and talks about our client, inspiring people to get involved with the organisation in both financial and non-financial ways 
- Identify local, regional and national opportunities to secure income and support from corporates and membership associations and groups (Lions, Rotary, Round Table, golf clubs etc.) 
- Supporting and planning delivery of key networking events and opportunities for prospective new corporate partners, high-net-worth supporters and grant making trusts and foundations 
- Responsible for spotting opportunities for other fundraising teams and the wider organisation. 
- Contribute to cross organisational project and initiatives as required 
- Be the designated lead for a specific area of Community & Events Fundraising activity such as Philanthropy, Partnerships, In Aid of Fundraising, Celebration Fundraising, or In Memory Fundraising. 
- Ensure all activity is delivered in line with our clients policies and procedures and external regulation / legislation including the Fundraising Regulator’s Code of Practice 

About you: 

This is a great opportunity to play a key part in developing an impactful fundraising presence in Scotland for a charity with an emotive cause and strong ambitions to deliver more for kidney patients sooner. 

This role is homebased. You will be willing to travel throughout Scotland (and to Head Office in Peterborough), and work evenings and weekends as required. 

Essential Skills / Experiences: 

- Excellent account management skills 
- Significant experience of working in a relationship fundraising role or equivalent 
- Managing volunteers 
- Demonstrate experience of securing new business and implementing plans to maximise fundraising and (employee) engagement 
- Willingness to travel throughout the UK and work evenings and weekends as required (TOIL is available in line with our policy) 
- Excellent verbal and written communication skills (including presentations) 

Desirable Skills / Experiences: 

- Demonstrate experience of using databases as a tool for delivering excellent supporter engagement 
- Good standard of IT literacy including Word and Excel programmes 
- Experience of fundraising innovation / fundraising product development 
- Experience of marketing and communications within fundraising 
- Experience in effectively evaluating activities and programmes of work 

You may have experience of the following: Fundraising Manager, Fundraiser, Business Development, Corporate Fundraiser, Fundraising Officer, Fundraiser, Fundraising, Charity, Charities, Third Sector, NFP, Not for Profit etc. 

Ref: 88922

Citizens Advice Bath and North East Somerset is a charity providing advice services to the residents of the BANES area from 4 locations across the Unitary Authority – two locations in Bath, one in Keynsham and one in Midsomer Norton. Our skilled team of over 100 volunteers, supported by our team of 15 staff across the four offices deliver telephone and face to face advice to over 8000 BANES residents a year, assisting with housing, debt, family, employment, benefits and consumer issues. The service is currently celebrating an 80 year anniversary. We also work closely in partnership with a number of other charitable organisations across the region, including Macmillan and Bath Mind and also work in partnership with BANES council.

We are seeking an individual in a brand new role to assist in shaping, planning and delivering a new Marketing and Communications strategy for the charity, combined with a new Fundraising and Business Development strategic plan. This is to assist in delivering a brand new strategic direction for the charity and to take the organisation into a completely new direction in order to sustain the charity and to eventually assist in growing the organisation into the future. This is a critical role in helping to deliver the future of the charity.

We are seeking a driven, passionate, expert marketeer and business development / fundraising expert in order to assist in the delivery of the new strategy. Working directly alongside the CEO and a Marketing Assistant you will help secure the charities immediate future with effective marketing and communications activities – sending out the right messages at the right time to the right people – to then maximise the potential partnerships and income from these channels to sustain and grow the charity for the next 80 years.

If this sounds like you – please see the attached Job Description and Person Specification and visit our website via the Apply button to apply.

Adopter Hub Digital Officer

Permanent, full time (37 hours per week)

Based in Reading

Salary in the range £25,083 - £30,656 per annum

PACT is a supportive and respectful place where people are genuinely passionate about delivering positive outcomes for children and their families.  We have been at the forefront of adoption services for over 60 years, working with local authorities across the country.

With our outstanding rating with Ofsted, we work with a high degree of flexibility and innovation and are proud to support PACT adopters from the moment we meet and through the lifetime of each family’s adoption journey. We deliver this support in a wide and holistic range of services to meet the needs of our families; one of these is our flagship Adopter Hub.

The Adopter Hub is an online support service for adopters (both PACT and external) and practitioners which offers a suite of support packages including peer support via email and webchat adopter discussion forum, a range of resources using audio visual media, and eLearning.

PACT is looking for a Digital Officer to join The Adopter Hub team to assist in the smooth running of The Hub. This will involve researching and uploading online content including eLearning, videos and webinars. You will communicate with users though emails and surveys and support them with access to The Hub, answering enquiries and troubleshooting. Experience of working with Drupal, html, social media and editing audio-visual material is desirable.

This is a fantastic opportunity for a creative individual with excellent digital skills to join a team passionate to develop our support services.  You should be a strong IT professional and enjoy working in a team.

Interested?  Further details are available on our website.

Closing date:  noon, Monday 30th September 2019

Interviews: w/c 7th October 2019

PACT is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults therefore please note our recruitment procedure includes DBS checks and overseas checks (where applicable). Please note prospective employees will need to evidence they have the relevant permission to work in the UK.

No agencies please

Do you know your way around CRM databases and understand their importance in organisations?

Prospectus is delighted to be helping a well-known cancer charity in their search for a Lead CRM Database Analyst. The scope of this role covers database management, project management and service delivery, business analysis and relationship management and compliance. The overall purpose of this role is to support the Database Manager in managing, developing and maintaining the charity's CRM, including providing insights and data selections and ultimately ensure data is managed as effectively and efficiently as possible. Delivering in-house ongoing training is also a big part of this role as you will help design and implement a training strategy.

As a Lead CRM Database Analyst, you will manage all aspects of data imports, run integrity checks, develop new structures for reporting, design and implement new reports as requested and ensure all data is managed within relevant legislation. Working with stakeholders to define data requirements, you will act as the internal help desk and maintaining an integrated approach to data management is also important.

To be successful in this role, you will have experience of CRM database management, be comfortable with investigation, evaluating and implementing solutions to support organisations goals and understand how to deliver user adoption training. You will be confident in building relationships with internal stakeholders and able to prioritise a diverse workload.

Please note that successful applicants will be subject to a basic disclosure check due to the sensitive nature of details contained on the database.

A full job description will be provided to candidates shortlisted by Prospectus.

Please apply with a Word Document copy of your CV. Cover letters are not required at this stage.

Please note that CVs are being reviewed on a rolling basis which means this role may close earlier than advertised.

The role

The role of technical and systems lead is an exciting opportunity for a skilled technical database expert. As part of the charity merger, there is a project to deliver one CRM system going forward. This role will play a key role in delivering some of that work, while also supporting the connecting tools and systems that work with the CRM to best create an effective and efficient ongoing data infrastructure.

Working with an expert team of consultants and a strong and skilled in-house team, this role will assess and support how our systems fit together, what business developments are needed, and also assist with technical support for some of our systems.

About you

We are looking for a technical data expert with strong ability to explain complex data work to both technical and non-technical audiences. Ideally we are looking for someone with outstanding abilities in SQL, combined with a good understanding of charity databases (ideally Blackbaud CRM) and the import and export tools that work around them.

Successful candidates would have experience of integrating databases with other systems (finance, digital) and in analysing and assessing business requirements.

About us 

We’re excited to announce that in April 2019, Breast Cancer Care and Breast Cancer Now united to create one charity for everyone affected by breast cancer. From research to care, our new charity has people affected by the disease at its heart – providing support for today and hope for the future. United, we can carry out even more world-class research, provide even more life-changing support and campaign even more effectively for better services and care.

By bringing together our passion, energy, expertise, funds and networks, we will make greater progress in more effective ways to make sure that, by 2050, everyone who develops breast cancer will live and receive the support they need to live well. 

Closing date for applications: 9.00am Monday 23 September 2019 

Are you a qualified (or part qualified) accountant?

Do you have an interest in international development?

Prospectus is delighted to be working with an international development organisation to recruit a Finance Manager. This post is offered as full time or part time basis for 4 days per week.

Reporting to the Chief Executive, you will be responsible for day-to-day accounting and finance management for the charity, alongside providing updates to the Chief Executive, Treasurer and the Board when required. This is a high profile role that will act as a business partner across teams to develop robust financial systems and processes that will support the organisations continued growth.

Your overall duties will fall under three overarching areas of work. The first, statutory financial reporting for audit (in line with UK and US regulations), this will include the preparation of accounts and the annual budget, raising invoices, and the development of the charity's financial procedures. The second, communicating strategy and policy decisions to senior management that will incorporate the provision of financial advice across the charity, acting as the link between the senior management team and the board with regards to financial matters, and ensuring the long term financial stability of the charity through robust process management. Finally, providing an external face for stakeholders which will involve pension and insurance administration, completion of annual returns for the Charities Commission, and the preparation of Gift Aid claims.

To be considered for this role, it is essential that you are a qualified (or part qualified with strong experience) accountant, with expertise or exposure to SORP, charity law and VAT. I.T. literate, the ideal candidate will have a strong knowledge of accounting procedures and legislation in relation to the charity sector, and be comfortable being responsible for payroll. As an excellent communicator, you will be at ease advising senior level stakeholders and reporting to the board and CEO. We are looking for an innovative candidate who will relish the opportunity to contribute to the strategic direction of the charity.

To apply for this role, please submit your CV online (Word format only); cover letters are not required at this stage. A full job description will be provided to candidates shortlisted by Prospectus.

Applications will be considered on a rolling basis and it is possible they may appoint before the closing date. Please apply early to ensure your CV will be reviewed.

Operations Manager – Office Environment (Contract)
Derby, Derbyshire (flexible/home working options available)

About Us

The British Occupational Hygiene Society (BOHS) is the chartered society for worker health protection. We’re a science-based, charitable body that provides expertise and guidance in the recognition, control and management of workplace health risks.

We are a growing organisation with over 1500 members and 20 staff. Our main activities include delivering qualifications, conferences, publishing, technical guidance and policy advice. We also support those with communications and marketing.

It’s a truly exciting time to join our team, as we are working towards modernising our business, particularly in relation to our business systems, operational procedures and HR practices. The majority of our work is office-based, carried out with standard small business systems. 

We are now looking for an Operations Manager to join us on a two year contract that has the potential to extend and support the transformation of our processes.

The Benefits

- Salary of circa £35,000 per annum
- Flexible and home working options
- Pension
- Life assurance
- Healthcare
- Make a difference as a member of our senior management team
- 25 days’ holiday including a three day Christmas closure

If you have experience of operational and compliance processes, this is an exceptional opportunity to make a positive, lasting impact on the way a forward-thinking organisation operates.

With the full support of our senior management team, you will have the chance to drive our productivity, introduce new technologies into the business and empower our people to work at their best. 

What’s more, we will support you to develop professionally, enabling you to build on your existing expertise during your contract.

The Role

As the Operations Manager, you will support the modernisation of our business and ensure we are compliant with all relevant regulations. 

In this exciting role, you will develop excellent operational processes and strong governance, compliance and control measures across our organisation.

Some of your duties will include:

- Modernising existing systems and processes 
- Overseeing the day-to-day running of central operational processes, such as HR, finance, office management and IT
- Motivating and engaging staff to get involved with change initiatives 
- Line managing two junior team members

About You

To join us as an Operations Manager, you will need: 

- Experience of operational and compliance processes 
- The ability to lead and manage change at different levels in an organisation, such as the introduction of new operational systems
- Proven analytical and decision-making skills and an appreciation of risk management principles and procedures 
- A degree level qualification in operations leadership and management or a business-related subject

Line management or project management experience would be beneficial, as would experience of working in a similar role, tackling similar challenges. It would also be advantageous if you had a professional qualification or membership with a professional body. 

Other organisations may call this role Compliance Manager, Compliance & Operations Manager, Risk & Compliance Manager, Change Project Manager, Business Transformation Project Manager or Business Change Project Manager.

This is a full time role, however, for the right candidate we can offer this role on a part time basis, working four days per week. Our usual office hours are 8:30 – 16:30, Monday – Thursday and 8:30 – 16:00 on Friday.

Webrecruit and BOHS are equal opportunities employers, value diversity and are strongly committed to providing equal employment opportunities for all employees and all applicants for employment. Equal opportunities are the only acceptable way to conduct business and we believe that the more inclusive our environments are, the better our work will be.

So, if you are looking to take on a rewarding contract as our Operations Manager, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.