Be at the heart of improving the lives of people affected by mental illness. SANE is a leading UK Mental Health Charity. Our vision is of a time when no individual or family has to face the distress or isolation that results from coping with mental illness alone.

As a Service Delivery Lead, you will be part of a growing team who train and develop hundreds of volunteers each year, giving them the skills, knowledge and support they need to make compassionate human connections with our callers, who are often in acute emotional distress.

We are looking for a mental health professional, for example, a therapist, counsellor or nurse, who has a good understanding of mental illness and the ability to motivate, train and develop our volunteers, to join our supportive and collaborative team. 

If you are looking for an exciting opportunity to develop your knowledge and skills, and want to be part of a values led service that provides over 12,000 hours of one to one emotional support a year, why not download our application pack for more information about the role and details of how to apply?

The Role
CBM UK is looking to recruit a new Programme Manager to join the programme team at this exciting time.  The purpose of the role is ensuring alignment and close working with the CBM Country offices and partner organisations to ensure quality planning and delivery of programmes for CBMUK.
 
Key criteria for success Within 12 months, the Programme Manager will:

• Be working to clear and agreed strategic objectives and plans
• Have contributed to the implementation of the Programme Strategy
• Be managing a portfolio of countries and programmes and have built up strong relationships with the staff and partners associated with them
• Have developed plans for at least 2 new projects and have submitted at least two major fundraising proposals
• Have a sound understanding of disability issues and the CBM frameworks for Disability Inclusive Development
• Have made contact with colleagues within the CBM family, the UK disability and international development networks to maximise opportunities for learning and sharing of good practice
• Be a confident user of CBM financial and project tracking systems.

 
Key responsibilities
 
1. Programme Management and Development (75%)
a. Manage a portfolio of institutional-funded programmes in line with CBM’s Programme Quality Framework, structures and systems and ensuring effective coordination of local implementing partners 

b. Develop and maintain excellent working relations with CBM staff and programme stakeholders including partner organisations, consortia members, Disabled People Organisations (DPOs), and line government agencies in programme countries

c. Work with partners, CBMUK and CBM International staff to develop innovative new approaches, programmes and multi-year plans in line with CBM policies

d. Support partners and CBM staff to develop and report on monitoring, evaluation, impact and learning frameworks and integrate learning into future work
 
e. Contribute towards meeting best practice in programme development in CBMUK and CBM International in line with CBM standards and sector wide approaches

f. Facilitate the exchange of learning within CBMUK and CBM worldwide and with relevant external stakeholders and partners including through planning and delivery of training courses

g. Collect high quality stories of change and case studies to feed into programme and fundraising work

h. Provide support for the organisational assessment and strengthening of partners including enhanced safeguarding 

i. Take part in CBM Country Strategic planning process in selected countries and contribute to development of country strategy papers where agreed

j. Carry out country and programme visits when required (up to 10 weeks a year)

k. Maintain institutional understanding of the policy and legislative environments in country that relate to the disability sector

l. Use CBM internal systems including Navision and SharePoint to manage projects m. Contribute to CBMUK’s programme strategy development and review.
 
2. Statutory and institutional fundraising and relationship management (20%) 
a. Develop high quality and successful funding applications to institutional donors  in line with CBM regional and country strategies

b. Build and maintain excellent relationship with relevant institutional donors

c. Ensure CBMUK meets all contractual requirements of institutional donors for the programmes assigned

d. Support CBM’s Country office staff to ensure high quality and timely narrative and financial reports are submitted to a range of donors in line with their requirements

e. Contribute to meeting the aims of the CBM UK fundraising strategy for institutional donors

f. Liaise with fundraising team to provide programmatic information and input when require.
 
3. Organisational representation (5%)
 a. Represent and speak to external audiences on behalf of CBMUK  including, media, policy and decision makers, national government and church groups when required

b. Participate in relevant UK and international networks

c. Build and maintain relationships with relevant NGO, research and academic institutions

d. Carry out other duties as required by the Head of Programmes and the Director of Programmes.

For full details, including how to apply, please download the recruitment pack.

Are you looking to join small, friendly, Digital, IT and Communications Team at an exciting time of Digital Transformation? Do you have a strong technical ability and operational understanding of Web technologies and CRM processes?

A fantastic health charity is looking to recruit a Digital Project Executiv e on a 1-year fixed term contract (potential to extend) to support on all elements of their Digital Transformation Project.

The project plays a key part in the organisation's period of change; innovating the way they interact with members and stakeholders it covers UX research, data migration, development of a new CRM database and public facing website/s.

To be successful as a Digital Project Executive you will need:

* Experience working in a digital facing role, perhaps as a Website editor, Digital Marketing Assistant, Digital Project Coordinator or Digital Account Executive
* Ability to handle multiple projects simultaneously
* Ability to communicate effectively both internally and externally with all stakeholders
* Understanding of and passion for UX and design principles
* Experience or knowledge of digital transformation or web development projects
* To be collaborative, curious and solution orientated
* An eye for detail and excellent written and verbal communication skills as well as an understanding of 'writing for the web'
* Experience of engaging with users and delivering UX activity, turning user insight into real actions and solutions.

This is a real opportunity to contribute and help shape the future direction of the charity as part of their change and improvement agenda!

Applications are being considered on a rolling basis, so if you feel you have the right skillset please send over an up-to-date CV ASAP.
Please note, only successful candidates will be contacted with more information.

Job Description

Important please note:

Quetzal is committed to the safeguarding of all children, young people and adults. Anyone selected for the post will be required to hold a current Enhanced DBS check with Quetzal

As a women-only service and due to the nature and sensitivity of the service delivered, it is an occupational requirement under the Equality Act 2010, Part 1, and Schedule 9 for the post holder to be female.

This job description is an outline of the main duties and responsibilities of the post. The post holder will be required to undertake other duties consistent with the role as required by the Board of Trustees as the organisation's priorities develop.

If you wish to apply for this post, please forward a completed application and a supporting statement describing how you meet all the essential requirements with examples as outlined in the job description and person specification. Please send an email to Shabnum Osman for an application form.

Post: Service Manager

Reporting to: Quetzal Board of Trustees

Managing: Employees and volunteer counsellors

Salary: £32,029-£35,934 pro rata

Hours: 20 hours per week (3-4 days per week)

Holiday: 28 days (pro rata) Inc public holidays plus up to 4 days Christmas closure

Contract: Permanent post subject to successful completion of probationary period, benefits include car parking on site, flexible working within core hours/days

Quetzal Board of Trustees are recruiting a senior post holder to manage our specialist counselling service.  Quetzal offers long term counselling and psychotherapy services for female survivors of childhood sexual abuse.

We are a voluntary sector organisation established for thirty years providing a high quality, confidential, non discriminatory and sensitive counselling service in a safe and professional environment working with a number of partners including Comic Relief.

Our work aids the recovery of some of the most vulnerable women across Leicester, Leicestershire and Rutland who are experiencing mental health difficulties as a result of their experience and enables them to improve their self worth, resilience and confidence and to better manage their lives and relationships.

We are recruiting a Service Manager to lead our management team, staff and volunteer counsellors, build strategic partnerships, oversee high quality service delivery and manage our city centre premises.  You will have experience of financial and business management, service development, fundraising and developing successful stakeholder relationships and demonstrate a high level of professional conduct commensurate with the role.

 We are small team who operate in a collaborative style and you must have a strong team ethos.  You will report directly to the Board of Trustees and advise on the strategic direction of the organisation whilst retaining operational responsibility for the delivery of the service in line with BACP ethics.

Quetzal is committed to the safeguarding of all children, young people and adults. Anyone selected for the post will be required to hold a current Enhanced DBS check with Quetzal

Main Objectives of the Post

1. The Service Manager is accountable for the achievement of Quetzal’s strategic and business plan as set by the Board of Trustees.  She will provide strategic leadership, organise, manage and develop the work of Quetzal in accordance with the code of practice, organisation policies and statutory reporting responsibilities
2. Work effectively with the Board of Trustees to develop and manage the implementation of Quetzal strategic and business plans and to develop a vision of future growth
3. Oversee the continued development of the service and lead on the future planning of new areas of work working closely with the Trustees and key stakeholders implementing new areas of work to include planning, delivery, resources, training and monitoring systems
4. To represent Quetzal and build and maintain relationships with funders, external partners and statutory agencies and promote the service Quetzal offers to appropriate service users across Leicester, Leicestershire and Rutland

Key Tasks and Responsibilities

Strategic Leadership and Management

1. Work with the Board of Trustees to develop and implement the organisational and strategic business plan to include specific objectives and planned outcomes
2. Ensure Quetzal meets its financial, legal, statutory and contractual obligations with key stakeholders
3. Ensure the board of Trustees are informed of relevant changes in legislation, policy, funding and other key drivers of the charity’s work
4. Attend and report monthly to the Trustees on agreed outcomes to include strategic plan progress, financial and budget status by providing timely reports and information as requested including reporting annually at the AGM
5. Supervise the completion of annual reports, filing annual accounts to deadline and updating Charity Commission and Companies House records as required
6. Develop, implement, review and monitor the organisation’s policies and procedures in consultation with the Trustees, Management team, staff and volunteers
7. Develop a marketing strategy to publicise Quetzal’s services, activities and achievements locally and nationally to raise profile and maintain and develop the organisation’s interests
8. Organisational responsibility as data protection officer in respect of GDPR legislation

Contract and Project Management

1. Work collaboratively with the Business Manager to manage key external funding contracts and be responsible for overseeing  initial contracting, application, implementation and monitoring and reporting to stakeholders at agreed deadlines
2. Ensure all procedures track progress and fulfil reporting and monitoring needs of funders and reporting to Trustees
3. Maintain Quality Assurance and accreditation systems to ensure the continued high quality delivery of services
4. Participate in working and consultation groups as required, reporting to Trustees on developments and progress that impact strategic and business planning

 Finance Management

1. Work collaboratively with the Business Manager and Treasurer to develop and maintain financial records,  budget monitoring, manage spending, identifying concerns and ensure value for money across the organisation
2. Ensure the organisation is maintaining accurate financial accounting practices and clear and timely reporting to the Trustees to maintain the organisation’s financial position and sustainability
3. Liaise closely with the Business Manager to identify appropriate funding opportunities and income generation initiatives to maintain the development of the organisation

Partnership Management

1. Maintain a good knowledge of local, regional and national external partners, stakeholders and statutory agencies
2. Attend relevant groups, meetings and strategic forum to represent Quetzal and promote the organisations interests with other relevant sector partners
3. Build,  maintain and develop productive partnerships with all external stakeholders at all levels including key funding partners
4. Act as a spokesperson with local and national media as required, in agreement with the Trustees, to raise the profile and promote the work of the organisation

Management of Staff

1. Provide effective line management to Quetzal’s management team, i.e. Clinical and Business Managers and where appropriate through delegated responsibility to administrative staff
2. Ensure that organisational policies and procedures are communicated and adhered to by all staff
3. Ensure that all staff and volunteers are consulted and regularly updated on issues, developments, changes to procedure and practice
4. Evaluate the skills and experience of staff and volunteers (where appropriate) to ensure an effective service to service users via the appraisal system
5. Have an overview of safeguarding for service users, volunteers and staff, ensuring appropriate sharing of information and management of risk
6. Lead on staff recruitment in conjunction with Trustees and other staff to maintain a skilled workforce
7. Assist the Clinical Lead to recruit and maintain a team of volunteers that reflect the community and the needs of the organisation
8. Ensure that appropriate induction and developmental CPD programmes is delivered annually for  new and existing volunteers
9. Ensure that there is adequate and accessible support, supervision and training for all staff and volunteers
10. Participate in own training and development as required

Premises Management including Health and Safety

1. Manage all aspects of the premises and building operation, take lead responsibility for Health and Safety compliance, IT systems operation and infrastructure, cleaning and maintenance schedules to ensure safe and efficient operation of the premises

Other

1. Any other duties as reasonably requested by the Board of Trustees to support the delivery of Quetzal’s service, strategic and business objectives.
2. Ensure that all work is carried out in accordance with the relevant legislation, the organisations policies and procedures including

Person Specification

Education & Qualifications

Essential

• Educated to degree level or equivalent experience

Desirable

• Recent experience in relevant sector e.g. health and social care, voluntary sector, counselling services, business management, safeguarding services

Experience

Essential

• Proven track record in a leadership role
• Evidence of effective financial management
• Recent experience of fundraising and developing new income streams
• Recent experience of building and sustaining networks with a wide range of stakeholders

Desirable

• Recent experience of influencing policy development and change through working with local or national government or other statutory bodies
• Recent experience of leading significant organisational change
• Recent experience of managing a volunteer workforce

Skills & Knowledge

Essential

• Proven ability to lead, inspire and influence others to achieve positive outcomes
• Clear communicator, ability to deliver messages to a variety of audiences
• Organised and effective team leader
• Ability to manage and prioritise a wide range of tasks to agreed deadlines
• Excellent IT and administration  skills conversant with current GDPR policy,(data controller)
• Knowledge of relevant legislation including health and safety, safeguarding, equality and diversity

Desirable

• Current knowledge of voluntary sector governance practice
• Strategic and operational business experience
• Marketing and promotional skills, use of social media and web based media
• Current knowledge and understanding of issues surrounding childhood sexual abuse and the impact on Quetzal’s service users

Other

• Enhanced DBS check
• Flexible working to meet the needs of the organisation e.g. occasional working outside of office hours by agreement
• Willing to travel, locally, regionally and nationally as required

Delight is an exciting and ambitious small charity that empowers disadvantaged young children to overcome barriers to learning through access to books and the arts. We are changing lives and are looking for a team member to develop and deliver our succesful book ownership programme.

We are looking for a personable individual who can bring energy, attention to detail and ambition to delivering our Delight in Reading programme and we offer a flexible working approach within a dynamic team.

We are forward thinking in our approach and collaborate with arts organisations, businesses and schools to co-create projects that are outstanding in content and deliver strong outcomes.  

We believe in the power of your personal lived-experience of the criminal justice system.

We believe with the right opportunity, encouragement and support everybody can change.

Do you want to use your experience to enable others to change the system from within?

IF YOU DO, THIS IS THE RIGHT PLACE FOR YOU!

DOES THIS SOUND LIKE YOU?

• Been in prison or on probation?
• Able to lead a team of dedicated staff?
• Excellent communication skills?
• Drive and have your own car?
• Strong IT skills?
• Experience of managing multiple projects?
• Experienced managing volunteers or small groups?
• Experienced managing budgets?
• Highly motivated and passionate about change

IF THE ANSWER TO ALL OF THESE IS YES, THIS IS THE JOB FOR YOU.!

WHAT’S ON OFFER?

• Full time position
• 12 month fixed-term contract (likely to be extended)
• Up to £30,000 depending on experience
• 25 days holiday per annum plus bank holidays

* The post is subject to a 6 month probationary period and Enhanced DBS check

CURRENT VACANCIES

SOUTH EAST BASED - WORKING ACROSS LONDON, KENT, SURREY, SUSSEX, HAMPSHIRE & THE ISLE OF WIGHT

MIDLANDS BASED

At User Voice we believe in transformation powered by experience, and are committed to making the criminal justice system work for everyone.We believe that with the right opportunity, encouragement and support everybody can change.Only offenders can stop re-offending…

HOW TO APPLY

Visit our website for details of how to apply for this role.

MORE ABOUT THE ROLE

Become part of a vibrant team living our values – collaborative, democratic, resilient optimistic, ordering chaos and authentic. You’ll get an experience like no other with the chance to fast forward your career.

We offer career enhancing opportunity, support and encouragement to develop new skills.

Successful candidates will be results and outcome-orientated with knowledge of the criminal justice sector. As well as managing the development and delivery of the service, we are looking for motivated people willing to travel and go above and beyond to get the job done.

Our Engagement Teams are responsible for engaging with a diverse range of service users with different experiences in order to improve services and promote active citizenship.  As balanced Teams they have a range of complementary skills in order to achieve these aims, including service user engagement, service provider engagement, project management and administration.

To lead on the continued development of LNAA’s volunteer programme, identifying new opportunities to grow the number of volunteers and ensure the right policies and procedures are in place. To ensure volunteers are supported, empowered and have the essential materials and skills to carry out their roles effectively and ultimately have a great experience throughout their time with the Charity. 

To lead on the recruitment, induction, training, management and retention of volunteers so volunteers can be effective in supporting the volunteer requirements of the Charity. To provide support and guidance to colleagues on the effective management of volunteers and to be an ambassador for volunteering both internally and externally.

The post holder is a member of the Fundraising Management Team, who between them lead LNAA’s fundraising, communications and volunteering strategies and operations.

MAIN DUTIES / RESPONSIBILITIES

• Working with the Director of Fundraising & Communications and the Area Retail Manager to own, develop and grow a volunteering strategy and programme at LNAA, ensuring integration with the wider fundraising and organisational strategies.
• To lead on the recruitment of all new volunteer roles as and when required, utilising all channels including attending external recruitment fairs, working with third party recruiters, existing supporter communications, social media and websites.
• Review and update volunteering recruitment channels, policies, procedures and systems and ensure they are understood and followed.
• Lead on the training, induction and support for all volunteers across the Charity.
• To support fundraising and Area Retail Manager in securing sufficient volunteers to ensure events and shop rotas are covered throughout the year.
• To work with colleagues across LNAA including: fundraising, retail, administration, finance, marketing and communications to identify new and existing opportunities for volunteers.
• Work with all LNAA staff members who are managing volunteers in their day to day roles to ensure they are supported and have the skills, knowledge and training to manage volunteers effectively.
• To manage the Volunteer Coordinator to deliver their objectives and KPIs in order to deliver the volunteering programme for the Charity.
• To ensure LNAA follows best practice and complies with all current legislation in relation to volunteering, with all volunteer activity being carried out in a safe and legal way.
• Be the safeguarding lead for volunteering, and represent volunteering at LNAA health and safety meetings.
• Be the champion at LNAA for volunteering internally and externally. Be seen as the go to person for volunteering across the organisation. Work closely with the communications team to raise awareness of the impact of volunteering through all communications channels.
• Monitor, evaluate and report on the volunteer programme on a regular basis; including the effective management of an expenditure budget for the volunteering programme and ensuring all volunteer records are up to date on LNAA’s CRM database.
• Ensure GDPR compliant mechanisms for recording and accurately tracking all aspects of recruitment, retention, outcomes and impacts.
• Be responsible for dealing with any issues or concerns related to volunteers, including challenging volunteers or situations arising from the work of our volunteers. Ensure the best outcomes for individual volunteers and LNAA.
• To develop and implement an effective communication plan for all volunteers, including e-newsletters, utilising social media channels and the LNAA website, and events.
• To further develop the existing rewards and recognition scheme for all LNAA volunteers, so that volunteers feel valued as part of the wider LNAA team.

GENERAL DUTIES / RESPONSIBILITIES

• The post holder will be required to work from the Nottingham office at least one day a week and occasionally at any of the Charity’s shops or event locations in line with organisational needs.
• Take a proactive approach towards personal development in order to ensure that skills set is aligned to the demands of the role as it evolves and develops to meet the organisation’s changing needs.

The above list is not exclusive or exhaustive and the job holder may be required to undertake such other duties as may reasonably be required. This job description does not form part of your contract of employment and may change from time to time to reflect changing circumstances.

Fixed Term 12 months - Any Trust Office. Full time- 35 hours a week

We are looking for an Innovation Delivery Lead who will support an exciting period of growth and change for the organisation. Working with external suppliers and stakeholders across The Trust, the Digital Delivery Lead will work with the innovation team and be required to facilitate the delivery of innovation projects.

We're after someone who can:

• -Make clear,pragmatic and manageable plans for innovation projects
• -Exemplify positive customer service behaviors and promote a culture focused on ensuring customer needs are met
• -Establish how the business area compares to customer service expectations and industry best practice and identify necessary improvements in plans
• -Clarify strategies and plans, giving clear sense of direction and purpose for self and team
• -Confidently engage with stakeholders and colleagues at all levels to generate commitment to goals

This is a fixed term role for 12 months with the possibility of extension and can be based in any UK Trust office. To learn more about the role, please download the job description.

About The Prince's Trust

We are a youth charity whose mission is to help young people transform their lives by developing the confidence and skills, to live, learn and earn. This year we will support more than 70,000 young people through a range of proven programmes, with three in four achieving a positive outcome!

We have a bold ambition to extend the reach and impact of our work and help one million more young people transform their lives over the next ten years.Our job is to inspire them, support them and release their potential, so that they can thrive and society can prosper.We will focus on innovation, to ensure we adapt and remain relevant in a rapidly changing world.We owe it to ourselves and the young people we serve, to do the best work of our lives and to help give them an increasing stake in our economy and society. They are the key to a positive and prosperous future for all of us.

The Prince's Trust is committed to safeguarding, protecting and promoting the welfare of the children and young people we work with. Successful applicants to roles at The Prince's Trust will be subject to criminal vetting checks, and where necessary for the role, a check at an enhanced level will be required.

To apply for this vacancy please complete the online application.To help you with the supporting statement section, you may want to download a copy of the Prince's Trust Behavioural Framework.

A NOTE FOR RECRUITMENT AGENCIES

We prefer to hire people directly, but we do have a preferred supplier list for when we'd like a helping hand. We'll be in touch if we need you.

Could you make a visible difference? Are you passionate about helping people and improving lives? An exciting opportunity has become available to join our small but ambitious and friendly team, as a Project Officer. British Blind Sport is the National Disability Sport Organisation that supports blind and partially sighted people to get active and play sport.

British Blind Sport is delighted to announce the creation of a new role to deliver our successful ‘First Steps’ project across the UK.

Funded by BBC Children in Need, the project’s purpose is to identify children and their families who could benefit from the scheme, all of whom will receive one of our BBS First Steps activity packs. In addition, the families will receive support to connect the children into local community activities. 

The successful candidate will be an exceptional communicator who is passionate about making a difference to the lives of others.  The First Steps programme assists visually impaired children to take their first steps into fun physical activity to promote a healthy sporting habit for life.

While the role will be primarily office based, some national travel and some flexibility to working hours may be required to meet the needs of the families.  Working from home may be required at times.

British Blind Sport is passionate about supporting and developing their staff. We believe a work/life balance is important and actively support our staff to achieve this.

We are committed to safeguarding and promoting the welfare of children, young people and adults at risk. We expect all staff and volunteers to share this commitment.  This role will require an enhanced DBS check.

British Blind Sport actively promotes diversity in employment and welcomes applications from all parts of the community, particularly people with sight loss.

About the organisation

For over 40 years, British Blind Sport has been working to make a visible difference to the lives of visually impaired people through sport. Our organisation is the UK leader for supporting people with a visual impairment to lead active lifestyles and operates a membership programme with over 1,000 active members.

“Knowing that I make a positive impact to young people’s lives makes my job worthwhile.” – Lijana, Young Leaders Officer.

“I enjoy working at British Blind Sport because it is both challenging and rewarding. No two days are the same!” Logan, National Partnerships Manager.

The post holder will be based at our offices in Leamington Spa, Warwickshire. Hosting regular social events and training days, the organisation has an ethos of fun and enthusiasm as well as professionalism and passion for our work.

About us

Myeloma UK is the only organisation in the United Kingdom dealing exclusively with myeloma – the second most common form of blood cancer. It originates in the bone marrow and affects around 17,500 people in the UK at any given time. Whilst treatable, myeloma is not yet curable.

Our ultimate goal is to find a cure. We are dedicated to ensuring that patients get access to the right treatment at the right time, and to improving standards of treatment and care through research, education and awareness raising. We also provide a range of information and support services to patients, family and friends to help deal with a diagnosis of myeloma.

About the role

An exciting opportunity has arisen within Myeloma UK for an experienced Project Manager to play a vital role within our Research Team.   This is a 12 month fixed term contract.

You will be responsible for managing the scoping, funding and implementation of a UK myeloma patient registry.  You will be working closely with a designated expert Working Group, consulting with a variety of stakeholders.  Your key goals will be:
 

• To finalise a robust, detailed and costed project plan for the development and implementation of the patient registry  pilot across different work streams and with a credible funding model
• To secure funds through that model
• To develop and implement the registry itself
   

In addition, you will also manage Myeloma UK’s health services research portfolio, providing maternity cover for our Health Services Research Manager.You will oversee successful delivery of several projects working with external partners to ensure timely completion of milestones and reporting requirements.

About you

You will need excellent project management, communication and influencing skills with the ability to communicate at all levels.  You will have previous experience in a project management role with evidence of successful delivery.  Experience of working with patient data for health research or health care would be an advantage in this role.  The role will also require UK wide travel on a regular basis. 

If you are excited by the opportunity to work with us and have the skills and experience necessary for this key role, we want to hear from you.

     Project Officer, I Bike Volunteers

£24,446 pro rata per annum

27.5 hours per week – contract to 30 June 2020 - based in Edinburgh

(Ref: SUS2755)

The exciting responsibilities of this role will be to increase capacity and legacy of the I Bike project, which aims to increase the number of young people travelling actively to school. It is important that our volunteers have a positive experience and are continually encouraged to improve the programme.

With a good standard of education, you will have experience of recruiting, managing, training and supporting volunteers, experience of delivering behaviour change projects in an education/ community setting and of partnership working with local authorities, NGO’s and/or charities.  You will have excellent verbal and written communication skills, excellent interpersonal skills, be IT literate, able to plan and priorities workload and have the ability to enthuse and motivate others.  Knowledge of effective behaviour change activities and initiatives is essential as is a commitment to the promotion of sustainable transport. 

Closing date for the receipt of completed applications is 9am on Tuesday 1 October 2019. Interviews will take place in Edinburgh on Friday 25 October 2019.

Sustrans is committed to reducing inequality, valuing diversity and enabling inclusion.  We welcome applications from people with the appropriate skills from all parts of the community.

Salary: For the most experienced candidates we can offer a salary in excess of £35k

Working hours: Full time (35 hours per week)

Contract: Full-time, Permanent

Benefits: 32 days annual leave + bank holidays per year, flexi-time, flexi-working, career-average pension scheme, interest free season ticket loans and occasional working from home

Location: Central London (Baker Street)

*** No agencies or consultancies – we are looking for an experienced individual ***

We are looking for an experienced, adaptable, highly motivated and outcome-focused individual to join our small but business-critical digital and communications team at the Social Care Institute for Excellence (SCIE), an independent charity that produces informational resources, and provides training and consultancy services to the health and care workforce.

First and foremost, we are looking for the right type of individual, someone who is interested in the vision and values of the organisation, and translating this into digital outcomes.

Our digital presence, and in particular our main website is central to the business. It serves as an informational resource for the health and care workforce, disseminating best practice guidance, and is vital to marketing our commercial training and consultancy services.

We have invested heavily in our website, and are proud of our 2.8m users (4.1m sessions) per year, but know we need to focus our efforts more on maintaining and improving on these figures.

We believe content-is-king, and great digital content and resources are central to growing our reputation, reach and customer-base.

We are looking for a creative and deadline-focused digital content developer to:

• work with stakeholders to produce our practical and influential online resources for people who work in the health and social care sector.
• project manage the production of well-targeted publications, and digital resources, from inception to delivery, on time and within budget.
• manage, re-purpose and develop content for digital-based resources and services.
• design and implement digital structures for content-rich non-digital publications, aiming to maximise the usability, accessibility and findability of our resources which are made fully available as HTML digital resources
• build digital resources online, including using raw, hand-coded, HTML as part of the digital production process.

You will have at least three years’ commercial experience of managing, re-purposing and developing content for, and working on, high-profile, public-facing, content-rich websites or digital services. 

How to apply:

To show interest in this role, please click apply online and include the following details:

• full curriculum vitae (CV)
• covering letter explaining why you would be ideal for this role
• notice period in your current role

We will be operating a rolling recruitment programme, so you are urged to apply as soon as possible.

You may be asked to take a HTML test and/or attend an interview, which would take place at SCIE's offices in Baker Street, London.

Please make sure that you have enclosed all the relevant documents with your application.

SCIE is a Disability Confident Employer. We value diversity in our workforce and are committed to equal opportunities.

Role description:

Reports to: Publishing Manager

Accountable to: Head of Digital and Communications

Line manages: N/A

Job purpose:

1. Project manage the production of well-targeted publications, and digital resources, from inception to delivery, on time and within budget.
2. Manage, re-purpose and develop content for digital-based resources and services.
3. Designing, and implementing digital structures for content-rich non-digital publications, aiming to maximise the usability, accessibility and findability of our resources which are made fully available as HTML digital resources
4. Build digital resources online, including using raw, hand-coded, HTML as part of the digital production process.
5. Ensure that all digital-based products and services are developed in-line with SCIE’s strategic objectives.
6. Ensure that all work delivered is fit for purpose, usable and accessible, and in-line with key standards and legislation.

Main duties:

• Work within the Digital and Communications Team to project manage online resources to deadline and within budget
• Copyedit, proofread and design high-quality publications and digital resources, staying true to the SCIE brand
• Develop effective search engine optimised copy for the website
• Build practical and accessible web pages using raw, hand-coded, HTML
• Work with internal and external subject matter experts to develop our resources
• Manage agencies and external suppliers ensuring they deliver the agreed brief to quality, on time and within budget
• Offer content and design support to all areas of the organisation
• Ensure that digital-based resources adhere to the appropriate standards and legislation.
• Develop resources that are co-produced by people with lived experience of using health and social care services, respecting their knowledge and input
• Keep own professional expertise and knowledge up to date in order to make an informed contribution to the work of SCIE and other partner or client organisations.
• Other tasks as may be required, commensurate with the level of the post.

General duties:

1. To comply with SCIE’s policies and procedures, including equal opportunities and diversity, and to have a personal commitment towards their implementation.
2. To learn about the work of SCIE and other partner or client organisations.
3. To contribute to the development of service improvements through participation and involvement in team meetings, workshops, conferences and other groups.
4. To work flexibly and respond positively to changing business needs.
5.  A clear commitment to working with people who use services and carers in a sensitive and non-judgmental way to facilitate positive working relationships

Notes:

This job description describes the principal purpose and main elements of the job.  It is a guide to the nature of the main duties as they currently exist but is not intended as a wholly comprehensive or permanent schedule of tasks.

Person specification:

ESSENTIAL CRITERIA

Experience

• Minimum three years’ commercial experience of managing, re-purposing and developing content for digital-based resources and services.
• Minimum three years’ commercial experience of working on high-profile, public facing, content-rich websites or digital services.
• Extensive experience in designing, and implementing digital structures for content-rich non-digital publications, aiming to maximise the usability, accessibility and findability of our resources which are made fully available as HTML digital resources
• Extensive experience in using raw, hand-coded, HTML as part of the digital production process.
• Proven experience of developing engaging search engine optimised content
• Proven experience of developing audience-focused, fit-for-purpose content
• Experience of project managing the production of well-targeted publications, and digital resources, from inception to delivery, on time and within budget.
• Good copyediting and proofreading skills for both print and online resources
• Experience of managing external contractors (e.g. editors, designers, photographers, illustrators).
• Sound knowledge of, and self-supporting in a range of generic and specialist IT packages, including Microsoft Office (especially Microsoft Word), Content Management Systems, and version control systems.

Education/Knowledge

• Educated to degree level in a related subject or substantial equivalent experience.
• Aptitude, abilities and skills
• Excellent project management skills with ability to organise workloads, meet deadlines and manage conflicting priorities.
• Excellent written communication skills, including copywriting, editing and proofreading, with a commitment to communicating clearly and in plain English.
• Excellent oral communication and negotiation skills, with the ability to engage and influence others, and to present ideas clearly and persuasively.
• Understanding of the digital and publishing accessibility needs of a wide range of stakeholders, for example, of people with visual impairments, people with learning disabilities and so on.
• Understanding how to improve user experience through good web content design and structure
• Deep understanding of the importance of search engine optimised content
• Attention to detail in all your work.
• Willingness to learn new technologies and new ways of working
• Team-working skills.

Attitudes/Personal characteristics

• A clear understanding of, and commitment to, equal opportunities and diversity, integrity and a commitment to high standards of conduct.
• A demonstrable understanding of the importance of accessibility and usability in digital design and of the diverse needs and expectations of end users
• Ability to establish and maintain effective working relationships and act as a resource to other staff.
• Capacity to work flexibly and to adapt to changing priorities and work under pressure.

DESIRABLE CRITERIA

Experience

• Experience of styling digital resources using CSS
• Understanding web software, syntax and technologies
• Experience of building rich eLearning resources using tools like Adapt, Articulate or equivalent.
• Experience of web stat and user tracking analysis using tools like Google Analytics
• Experience of video or animation scripting, production and editing
• Experience of image manipulation
• Experience of developing publications for PDF and print distribution
• Experience at e-bulletin content design and development
• Working knowledge of design software like InDesign, Photoshop and Illustrator

Aptitude, abilities and skills

• Experience of using free high-quality content as part of a content strategy aimed at selling commercial resources and services

Education/Knowledge

• Knowledge and understanding of user and acceptance testing processes and methodologies.
• Knowledge and understanding of new media and social networking technologies
• Appropriate vocational qualification.
• Knowledge of the social care sector.

IS Project Support Coordinator

Circa £34,329 - £41,767 pa plus excellent benefits

London WC1

35 hours per week, full-time

As IS Project Support Coordinator, you will ensure that key web application systems along with other core projects are supported and delivered, enabling the College to meet its strategic aims in the midst of a period of growth in the organisation’s online systems.

Reporting to the IS Programme Manager, primarily you will manage the website, becoming familiar with all applications to a sufficient level and proactively resolving any issues where possible, before escalating to third party suppliers.

This is a crucial role for the College in which you will own and manage the project support process from issue reporting through to bugfix, testing and being sure that all appropriate accept and change processes are in place before making live.

Using your demonstrable project management and problem-solving skills you will also manage small application development projects from specification through to delivery.

Professionally qualified and with a PRINCE 2 qualification or equivalent, you will have experience of working to a service level agreement in a support function, and have a good understanding of web services, database technology and Content Management Systems such as Drupal.

The Corporate Services Division is embarking on an exciting period of growth in online systems which include the College website, membership payments, exam registration, personalisation and a number of other web-based systems.

The Royal College of Paediatrics and Child Health sets and maintains standards for the education and training of all doctors working in paediatrics and child health in the UK. We advocate on child health issues at home and internationally. Additionally, through a variety of activities, the College influences the quality of medical practice for children in hospital and in the community.

The RCPCH has more than 19,000 members and fellows and employs around 160 staff, most of whom work in our London office in Holborn. We have smaller offices in Northern Ireland, Scotland and Wales.

Closing date: 9am, 4 October 2019.

Interviews: 15 October 2019.