It Support Analyst Jobs in Birmingham
Would you like to be the subject matter expert for all things people data at the Royal British Legion? Are you looking for a challenging new opportunity which will truly make a difference in a leading national charity?
We are looking for a People Data Analyst to join the team at RBL in this newly created position. Your role will be to plan, design, and deliver people data analytics activities to inform decision making and draw insight from a range of sources to influence the People Strategy and drive business performance.
Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.
This role will work closely with data and insight team across RBL and business partners to bring raw people data to life with the ability to tell a compelling story and enhance the reporting experience for our stakeholders.
Reporting to the People Systems Manager, key responsibilities will include:
- Creation and implementation of a People Data and Analytics Strategy, which defines how People Management Information, reporting and analytics is used at RBL
- Collaborate extensively with cross functional teams to identify data requirements and offer actionable insights
- Understand business challenges and opportunities and identify where people data could help support business decisions and solve complex issues
- Maintenance of a Management Information and Data Insight reporting catalogue
- Communicate knowledge, insight and recommendations in a way that is clear, succinct and action orientated
Your previous experience working in a similar position will be key to success in this role, as will your knowledge of iTrent, Business Objects and various Microsoft products. You will have exceptional attention to detail and will be confident explaining complex data sets to a non technical audience.
Here at RBL, we aim to support our people and their wellbeing, with a package including generous paid holiday allowance and pension scheme contributions, and a range of optional benefits and discounts.
You will be expected to travel regularly in the course of your work, including regularly to our London, Haig House office. You will be contracted to your home address, where you will be expected to work – using our collaboration tools – when not travelling.
Should you wish to explore a hybrid London Haig House office working contract (to include an additional London Supplement to salary), this can be discussed at interview stage.
For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert.
RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.
Closing Date: Monday 25th March 2024
Interview Date(s): Tuesday 2nd or Wednesday 3rd April 2024
We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role(s). Interested candidates are encouraged to apply as soon as possible.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Fixed Term 2 year - 35 hours per week (working hours)
Salary: £33,800
Based at our HQ near Stoneleigh, Warwickshire (Agile working arrangments available)
The British Horse Society is the nation’s largest equine charity with a passion for horses that is backed by knowledge and expertise. The BHS represents and provides a range of services for horse riders, horse owners, enthusiasts and professionals.
Our Home Team within the Society is made up of professionals who bring together a variety of experiences, backgrounds and perspectives. We celebrate the diversity of our people and place a high value on creating an environment where everyone can bring their whole self to work. Many of our Home Team members work flexibly; we believe in giving our employees autonomy to decide where, when and how they work within a set of principles agreed within the team.
We are looking for an experienced Power Platform develeper. With a track record of creating and maintaining solutions and interfaces in line with business needs.
Key skills needed for this exciting role:
· Experience developing solutions on the MS Power platform
· Knowledge of MS Dynamics, Power Platform and SharePoint
· Proven ability to work with internal teams and external partners ensuring that delivery plans are developed and maintained (Agile & Waterfall)
· Microsoft qualifications aimed at solution developers – or significant experience using Azure and other MS development tools to create organisation wide solutions
· Experience creating solutions that are designed for their users, drawing on UX methods and good practice and working through the business analysts/partners to ensure that the designs are tested.
· The ability to document solutions in line with the agreed standards
So, you’re interested?
As part of our exciting digital transformation, we will be replacing our ageing systems with a more integrated Cloud-based suite. We will be devoping niche solutions that integrate into our new DataVerse. You will be working in a technical team but will supported by the broader IT team to analyse requirements and develop the services required to drive our transformation.
What will you get in return?
· Annual Leave: 26 days + plus bank holidays (increasing to 28 days after 3 years’ service)
· Pension: Automatic entry at 4% into our scheme after 3-month deferral period, contributions matched up to 5%
· Health Benefits: health (income protection) insurance, health cash plan, life assurance at 4 x salary, yearly flu jab
· Wellbeing Support: ‘Everymind at Work’ mental health and wellbeing app and quarterly webinars, opportunities to participate in range of engagement activities such as our book and gardening clubs, ‘Put the Kettle On’ informal virtual chats and our annual Funuary activities!
· Training and Development: Access to a range of formal and informal development opportunities, including BHS Wise (our e-learning platform), our ‘A Day in Your Shoes’ cross-departmental work shadowing scheme and ‘C-Me’ communication workshops.
· Enhanced Maternity, Adoption and Paternity Pay for eligible Home Team members:
The British Horse Society is committed to achieving equity for all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership.
We aspire to have a diverse workforce because, in our view, diversity enables better organisational outcomes. We also believe that a more inclusive workplace, where people of different backgrounds work together, ensures better outcomes for all employees.
We therefore strongly encourage suitably experienced people from a wide range of backgrounds to apply.
Only suitable candidates will be contacted directly about this position, and we will not store or process the data of candidates for longer than is necessary for the recruitment process.
How to apply: please provide a cover letter/personal statement highlighting your relevant skills and experience and how they meet the essential skills for this role, along with a CV
Here at the BHS, we want you to have every opportunity to be able to demonstrate your skills, ability and potential when applying for any of our roles here. Please contact us if you require any assistance or adjustments so that we can help with making the application process work for you.
Due to a high volume of applications for our roles, should a cover letter/personal statement not be provided when applying for a role, we will unfortuntely not be shortlisting these applications.
Please note: we will be speaking to and interviewing candidates throughout the advertised period; to avoid disappointment, we advise you to submit your application as soon as possible as we reserve the right to close posts at any time.
The client requests no contact from agencies or media sales.
Closing date: 22nd March
Contract: This is a fixed term contract opportunity for 12 months.
We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
We have a fantastic new opportunity for a talent and motivated Finance Analyst to join our growing and hard-working finance team on a 12 month fixed term contract. You will play a key role in supporting both our Financial Planning and Analysis Manager, and the System Accounting Team through a time of transformation during which we are implementing a new accounting system.
This is a brilliant opportunity for a dynamic individual who is committed to making a difference and wants to be part of a collaborative and inclusive team. This will be a busy and varied role; you will need to manage a range of competing priorities and have excellent attention to detail. We’re looking for someone with energy, proactivity and who loves taking ownership.
To realise our aim of reaching everyone, we need to understand the diverse needs of those affected by dementia. The best way to do that is to ensure that our people (volunteers and employees) are reflective of the wider UK society. That’s why our people are so important to us.
This is a homeworking role, but you may be required to travel to attend some meetings and team-days, so you must reside in the UK or have the correct right to work documents to work in the UK.
Alzheimer's Society have recently been named on the Sunday Times Best Places to Work 2023! We have achieved excellent scores for workplace happiness, pride, and job satisfaction. This is a fantastic achievement and we're incredibly proud as this is fantastic indication of how far we’ve travelled over the past few years.
About you
- Be a newly qualified or working towards an accounting qualification and has prior experience in a Finance or IT function.
- Proficient with financial software.
- Experience using Unit4 ERPx or equivalent cloud-based system [desirable]
- Excellent communication and presentation skills, with the ability to convey financial information to non-financial stakeholders in a clear and concise manner.
- Strong analytical skills and attention to detail. Capable of using, manipulating and interpreting financial data to answer questions and solve problems.
- Work collaboratively and be able to prioritise your workload effectively.
- Strong analytical and interpretation skills.
- Excellent organisational skills and great attention to detail.
- Advocate for Alzheimer’s Society, demonstrating passion and resilience to make a difference.
- Be a self-starter and incredibly motivated.
About Alzheimer's Society
At Alzheimer's Society, we believe passionately that life doesn't end when dementia begins. We are here for anyone affected by dementia, and we do everything we can to keep people with dementia connected to their lives and the people who matter most.
Everything we do is shaped by people affected by dementia. Their knowledge and experience are critical to bringing about real-world solutions. From choosing the most promising research through to telling their stories to raise awareness; they are the heart of this organisation.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Overall purpose:
Principal Accountabilities:
As Marketing Executive in the Marketing & Communications team, you will support our marketing activity to help grow our brand, our supporter base and increase engagement with individuals and businesses within the automotive industry. You’ll work closely and collaboratively with colleagues to deliver the best possible results for digital communications delivered via content on our website, social channels and email to support the delivery of Ben’s overall Health & Wellbeing content strategy.
- Develop our social media channels to grow audiences and increase engagement with the people we support, and who support Ben
- Produce high-quality content that key audiences will find interesting and useful and meets strategic objectives
- Support to develop a programme of regular content for social channels, email and website and maintaining and updating calendars as appropriate
- Work with the Digital Marketing and Engagement Manager to plan and deliver the Health & Wellbeing calendar of awareness content and engagement
- Plan and deliver all digital communications in line with the overall campaign/content planners and internal processes are managed effectively
- Plan, create and develop content which is tailored to audience personas
- Work with colleagues to develop content that is relevant for our audiences and is channel and brand appropriate
- Manage end to end email process – from creating emails, automations, using correct data & segments to sending & then evaluating campaigns
- Use a test and learn approach in order to learn from user behaviour and to ensure Ben leverages digital communications channels to reach and engage target audiences
- Support online advertising (social, retargeting and PPC)
Experience required:
(E = Essential / D = Desired):
- 2+ years content writing experience
- Writing, creating and producing content in multiple formats for various audiences and touch points
- Managing end to end email production from data management and segmentation to email creation to sending and evaluation
- Creating effective content and supporting others to do this
- Understanding and application of brand guidelines
- Excellent spelling and grammar, with the ability to change the tone of voice dependent on the audience
- Practical content gathering, writing, and editing
- Managing online and social media advertising campaigns
- Understanding and creation of on-page SEO and knowledge of the wider SEM implications
- Use of CMS, web platforms such as Umbraco
- Use of collaborative tools such as Google Drive, Trello, Teams etc
- Social media channels, analytics and scheduling software e.g. Sprout Social
- Using a test and learn approach to increase engagement
- Working in a collaborative and consultative way with in-house teams, taking account of others priorities and helping others to achieve their goals
- Strong organisational & project management skills
- Experience of working for a charity or not-for- profit organisation (D)
Technical Knowledge:
(E = Essential / D = Desired):
- Degree level qualification (D)
- Digital marketing qualification
- High level of computer literacy and the ability to pick up new systems and software quickly
- Knowledge of Adobe Acrobat Creative software (D)
- Knowledge of marketing principles and techniques
- Understanding of how data describes audiences and how this impacts the development and evaluation of content
- Great understanding of user journeys
- Understanding of charity working regulation and standards (D)
- Understanding of the automotive industry of its needs and requirements (D)
Ben is the charity dedicated to supporting the people of the automotive industry, providing support for life for them and their family dependen...
Read moreThe client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Overall purpose:
As Fundraising and Campaigns Marketing Manager in the Marketing & Communications team, you will drive Ben’s fundraising and commercial services with individuals and businesses within the automotive industry. You’ll work closely and collaboratively with colleagues to deliver the best possible results for communications delivered both digitally and physically (this can include content on our website, social channels, email and printed materials) to support the delivery of Ben’s overall strategy.
Principal Accountabilities:
- Managing the day-to-day marketing of fundraising/income campaigns using a test-and-learn approach across a range of new and existing channels and products
- Managing campaigns and projects from planning to delivery and evaluation, ensuring they are delivered on time and on budget
- Assisting with the ongoing monitoring and optimisation of fundraising campaigns and products
- Researching competitor campaigns, market trends, new tools and platforms
Planning and organising
- Create and execute Fundraising and Marketing plans to promote Ben’s services, events and campaigns against budgets and with clear ROIs, in line with longer-term org strategy
- Work across the range of fundraising and commercial products and services, to ensure pricing, positioning and promotional activities are aligned for maximum impact
- Support to look after brand management of Ben’s fundraising and commercial brands (DoIt4Ben, ILC, Ben Ball, Ben Training etc.)
- Plan, create and develop high-quality content which is tailored to audience personas, which they will find engaging and meets strategic objectives
- Utilise various channels, including social media, website, email marketing and traditional media, to reach the target audience effectively
- Support to develop a programme of regular content. Maintaining and updating Ben wide calendars as appropriate
- Work with colleagues to develop new products and update existing products that are relevant for our audiences that are channel and brand appropriate
- Manage the design, production and distribution of marketing collateral (digital and print), making sure it is consistent with our messaging, tone of voice and is audience appropriate
- Manage end to end email process – from creating emails, automations, using correct data & segments to sending & then evaluating campaigns
- Support online advertising (social, retargeting and PPC)
- Use a test and learn approach in order to learn from user behaviour and to ensure Ben leverages digital communications channels to reach and engage target audiences
Experience required:
(E = Essential/D = Desired):
- Significant marketing and fundraising experience and responsibility within a non-profit environment (minimum 2 years) (E)
- Experience of creating and delivering an annual programme of marketing (E) and fundraising activity (D)
- Experience of working in the automotive industry either in a campaign or hands on capacity (D)
- Experience of delivering strong ROI on fundraising campaigns (E)
- Confident communicator at all levels of the organisation, with the ability to work collaboratively across different areas of the organisation as required (E)
- Very strong organisational and project management skills, with the ability to prioritise tasks and activities across multiple, simultaneous projects (E)
- Understanding and interpreting data (D)
- Experience of traditional and online marketing with an excellent understanding of the digital landscape (E)
- Writing, creating and producing content in multiple formats for various audiences and touch points (E)
- Managing end to end email production from data management and segmentation to email creation to sending and evaluation (E)
- Understanding and application of brand guidelines (E)
- Understanding and creation of on-page SEO and knowledge of the wider SEM implications (D)
- Social media channels, analytics and scheduling software e.g. Sprout Social (D)
Technical Knowledge:
(E = Essential / D = Desired):
- Degree level qualification and/or digital marketing qualification (D)
- Understanding of the principles of customer journey planning and stewardship (E)
- Knowledge of regulatory environment for fundraising including data protection, Gift Aid and fundraising codes of practice and regulation (E)
- High level of computer literacy (MS Office)
- Experience of using CRM (Salesforce) and CMS (Umbraco) systems (D)
- Project management/collaborative working tools (E)
- Knowledge of Adobe Acrobat Creative software (D)
- Knowledge of marketing principles and techniques (E)
- Understanding of how data describes audiences and how this impacts the development and evaluation of content (E)
- Strong attention to detail (E)
- Using a test and learn approach to increase engagement (D)
Ben is the charity dedicated to supporting the people of the automotive industry, providing support for life for them and their family dependen...
Read moreThe client requests no contact from agencies or media sales.