It support analyst jobs in Birmingham

Business Analyst

Royal British Legion

Remote

£40,775 to £45,000 per annum

Permanent

Save Saved

Job description

We have a new opportunity for a Business Analyst to join our fantastic Technology team.

Here at the Royal British Legion, we are currently embarking on an exciting new phase with our Customer, Technology and Change directorate. Together this team, covering Technology, Data Protection and our Transformation Management Office, takes great pride in supporting across RBL with all things technology, security, digital, data, programme management and change initiatives. It’s a great time to join as our organisation begins to drive our new 10 year strategy and ensures we are best able to continue to make a difference to our Armed Forces community now and for the future.

The Business Analyst position will see you play a key role in helping our organisation understand, shape and deliver effective change across people, process, data and technology. Working within the Business Analysis Practice, you will ensure that change initiatives are grounded in clear requirements, robust analysis and a deep understanding of user needs.

You will work closely with colleagues across Technology and the wider organisation to analyse issues, explore opportunities, and translate business needs into actionable insights and documentation. Your work will contribute directly to the delivery of high-quality solutions by producing user stories, process maps, functional and non-functional requirements, and supporting delivery teams through the full change lifecycle.

You will have significant experience working as a Business analyst within complex organisations, delivering change across people process, data and technology. You will have demonstrable experience of requirement analysis, user story development and process mapping. You will be a strong communicator, able to engage with stakeholders and to translate ambiguity into clear, actionable insights.

You will be contracted to your home address, and you will perform most of your work remotely there, with occasional travel (incl. for monthly team meetings).

Employee benefits include –

- 28 day’s paid holiday (plus bank holidays) increasing with service, with optional annual leave purchase scheme of up to 5 working days
- Enhanced paid maternity, paternity and adoption leave
- Generous pension contributions, with Employer contributions ranging from 6% to 10%
- Range of flexible working options may be available, depending on your role
- Employee Assistance Programme providing confidential counselling, financial and legal advice
- Range of courses delivered by learning specialists to support your development goals and objectives
- Opportunities to volunteer
- Travel loans, Cycle to Work, and more!

For more detailed information about the role, please see the Vacancy Information Pack attached to our direct advert. Our teams take a personalised approach to shortlisting, which is carried out without the use of AI and is based on the evidence provided in your application against the essential and desirable criteria in the Person Specification.

RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.

As part of our commitment to inclusion, we offer guaranteed interview schemes for candidates who declare an Armed Forces connection and/or a disability. However, candidates are only eligible for this scheme if their application clearly demonstrates that they meet all of the essential criteria listed in the Person Specification for the role.

We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role. Interested candidates are encouraged to apply as soon as possible.

Posted on: 11 May 2026

Closing date: 19 May 2026 at 01:00

Job ref: 1082

Tags: IT

Save Saved

Does something look incorrect in this job listing?

Senior Data Engineer

National Institute of Teaching

London, Greater London (Hybrid)

Birmingham, West Midlands

Bradford, West Yorkshire

Bristol, Bristol City

£56,667 + benefits (+ London weighting, if applicable)

Full-time

Permanent

Education

Save Saved

Job description

Hybrid - within commuting distance of one of our campuses in London, Birmingham, Blackburn, Doncaster, Bradford, Redcar or Bristol

The National Institute of Teaching (NIoT) has an unswerving commitment to high-quality, evidence-informed teacher education, and is on a mission to improve teacher and leader development across the education system.

A key part of that mission is our Teacher Education Dataset (TED), an ambitious data and research initiative focused on building better evidence about teacher development and what makes teaching impactful. By bringing together education, research and digital infrastructure, TED will support new insight into how teachers develop, improve and thrive across their careers.

About the role

We are seeking a motivated and enthusiastic Senior Data Engineer to join our TED team and play an important role in building and maintaining the technical infrastructure that supports the NIoT and TED. Working at the intersection of data engineering, data and research, the postholder will help develop secure, reliable and scalable systems that enable robust analysis and contribute to high-quality, evidence-informed improvement across the sector.

Corporate responsibilities

To ensure that the responsibilities of the role are carried out in a way which reflects the mission and the values of the NIoT.
To be aware of and observe all policies, procedures, working practices and regulations, and in particular to comply with policies relating to Equal Opportunities, Health and Safety, Confidentiality, Data Protection and Financial Regulations, reporting any concerns to an appropriate person.
To comply with all reasonable management requests.

Key Responsibilities

Design, build and maintain Azure-based data pipelines to support the ingestion, transformation and curation of TED datasets.
Develop and maintain Azure SQL databases and research-facing schemas across raw, transformed and curated data layers.
Write efficient, secure and well-structured T-SQL to support ingestion, validation, transformation and optimisation.
Contribute to the development and ongoing refinement of a Common Data Model across multiple education data providers.
Integrate and harmonise data from school MIS and EdTech platforms, including Bromcom, Arbor and Wonde.
Build and maintain robust validation, logging, auditing and reconciliation processes to improve data quality and trust.
Support secure data handling, including pseudonymisation, access control and compliance with data-sharing agreements and security requirements.
Work closely with analysts, researchers, architects and partners to deliver scalable, analytics-ready data solutions.
Contribute to agile planning, technical design, documentation and operational handover.

Essential criteria

Proven experience in data engineering, including building and maintaining production-grade data pipelines.
Strong experience with Azure Data Factory and Azure SQL Server.
Strong T-SQL skills, including schema design, stored procedures and query optimisation.
Experience implementing validation, monitoring, logging and reconciliation controls within data pipelines.
Strong understanding of secure data architecture and the handling of sensitive personal data.
Experience with Azure DevOps, version control and CI/CD practices.
Strong analytical and problem-solving skills, with excellent attention to detail.
Ability to communicate effectively and work successfully in a multidisciplinary team.

Desirable criteria

Experience with education datasets, school MIS systems or EdTech platforms.
Experience with common data models, longitudinal datasets or research-oriented data infrastructure.
Experience with Power BI, Fabric or related analytics technologies.
Experience in a public sector, education or high-governance data environment.
Interest in applying data engineering to improve education and teacher development.

Key benefits

Generous Annual Leave – 27 days’ holiday a year (plus 8 bank holidays).
Flexible Working – we offer flexible start and end working times, with hybrid working in place for all roles.
Pension - Entry to the Local Government Pension Scheme.
Salary Sacrifice Schemes – we offer salary sacrifice schemes for bikes, cars and tech!
Lifestyle Benefits – We offer discounts on gyms, cinema, retail and much more!
Parenthood Leave – We offer above the statutory minimum for maternity, adoption and paternity leave.
Working Environment – We have a stimulating, supportive and rewarding working environment with a dedicated team of likeminded professionals.
Support: Our Employee Assistance Programme (EAP) provides confidential support for employees on personal or work-related matters.
Development: We fully support the development of our staff and ensure that you have high level of continuous professional development.

We think a wide range of different work and educational experiences could support you to be successful in this role. We encourage applications from all backgrounds, communities and industries, and are committed to employing a team that has diverse skills, experiences and abilities.

If you have any queries about this role, please contact our recruitment team.

For more information and to apply, please visit our vacancies page.

Closing date: 10.00am on Monday, 1 June 2026.

We reserve the right to close this vacancy early if we receive a high volume of applications.

This post requires a satisfactory enhanced disclosure from the Disclosure and Barring Service (DBS) with a Children’s Barred List Check and Occupational Health Check is required as a condition of employment.

Organisation