Part office/part home based

UNICEF ensures more of the world’s children are vaccinated, educated and protected than any other organisation. We have done more to influence laws and policies to help protect children than anyone else. We get things done. And we’re not going to stop until the world is a safe place for all our children.

The UK Committee for UNICEF (UNICEF UK) is looking for a Senior Data Analyst. This opportunity comes at an exciting time for the organisation as we look to implement and leverage modern cloud architecture to improve how data is used for decisions. You will communicate stories and insights through dashboards and deploy tools and models to add value to our main stakeholders.

You will have experience in:

• extracting, manipulating and preparing complex data sets,
• explaining complex ideas in simple terms,
• producing creative visualisations and models that add real value to stakeholders.

Closing date: 5pm, Friday 5 November 2021.

Interview date: Thursday, 18 November 2021 via video conferencing.

We are normally based on the Queen Elizabeth Olympic Park in Stratford, East London but while our office is closed, this role will work from home or from wherever makes you happy.We are expecting to move to a hybrid approach (part home/part office based) when our office reopens.

We particularly welcome applications from black, Asian and minority ethnic candidates, LGBTQ+ candidates, candidates with disabilities, and from men, because we would like to increase the representation of these groups at this level at Unicef UK. We want to do this because we know greater diversity will lead to even greater results for children.

UNICEF UK promotes equality, diversity and inclusion in our workplace. We make employment decisions by matching business needs with skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation.

We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.

The successful candidate will be required to apply for a criminal records check. A criminal record will not necessarily bar you from working with us. This will depend on the nature of the role and the circumstances of your offences.

We only accept online applications as this saves us money, making more funds available for us to help ensure children’s rights.

If you require support in completing the online form or an application form in an alternative format, please contact our Supporter Care Line during office hours.

If you do not hear from us within 14 days of the closing date, please assume your application has been unsuccessful on this occasion. Please note that we only provide feedback to shortlisted candidates.

Registered Charity Nos. 1072612 (England and Wales) SC043677 (Scotland)

Morgan Law are proud to be working with Richmond and Hillcroft Adult and Community College (RHACC ), who work to empower adults and communities through education, skills and enterprise through education.

IT Services manages all technology for RHACC, based on Microsoft 365 including staff laptops, classroom equipment, a small VMWare-based data centre at each of our sites and outsourced and cloud based service providers and support a number of education specific and general administration applications which are hosted internally, as well as others which are outsourced.

This is a hands on technology management role. Its purpose is to ensure that technology services provided to learners and staff of RHACC are reliable, perform well and are used to their fullest. The role is responsible for a service desk and the management of college server and network infrastructure.

Key Responsibilities

Service Desk

• Build the existing help desk into an IT service desk which provides an effective, efficient and friendly service to our 8000 learners and 400 staff
• Establish service levels and key performance metric
• Implement a new service desk management system to handle incidents, problems, requests and changes.

IT Operations

• Setup and manage operational processes
• Plan activities needed to ensure smooth operation of our infrastructure and applications
• Supplier and contract management and IT procurement
• Manage a team of 4 FTE service desk staff and one Senior Infrastructure Analyst
• Build the skills and capabilities of the team through encouraging CPD, mentoring and coaching team members

Technology

• Advise the Head of IT and Digital Transformation on appropriate upgrades and changes to existing technologies
• Manage infrastructure and other improvement projects
• Lead the resolution of complex problems
• Where necessary, resolve problems and incidents, and provide support to learners and staff.

Experience Required

• Experience of managing IT operations for a similar organisation, preferably in the education sector
• Experience of administering Microsoft 365, including Teams and Intune.
• Experience of directly managing a customer-focused service desk
• Experience of implementing IT operations and service desk procedures based on ITIL and standard industry practices
• Experience of managing and using IT service management software such as Jira, Zendesk or similar.
• Experience of implementing IT service management software
• Good general knowledge of desktop hardware, audio-visual equipment and telephony

We are partnering exclusively with a major cultural organisation in London to recruit an Infrastructure Team Lead. Working closely with the Head of IT, this role provides technical leadership to the IT department on digital cloud infrastructure technology and leads on the delivery of secure, customer-centric and compliant IT infrastructure for a large cultural organisation.

Current Priorities

• Developing and maintaining core on-premise and cloud infrastructure, services and systems and ensuring data security and compliance
• Managing risk and ongoing compliance with PCI, GDPR and relevant cybersecurity standards and best practice
• Developing and designing cloud based infrastructure to replace physical infrastructure where appropriate
• Improve speed, accessibility and fault tolerance on systems that must remain on premises
• Designing, implementing and testing business continuity plans and systems
• Supporting the Head of IT in the development and implementation of a digital strategy for IT infrastructure across the organisation.

Main Responsibilities

• Lead on physical and virtual server administration (on-premise and cloud)
• Lead on infrastructure management and projects including network security, design and implementation
• Lead on all cyber security risks relating to the delivery of operational digital and technology services and take overall responsibility for related audit actions
• Lead on all aspects of data security, the technical aspects of PCI and GDPR compliance and
• Ensure ongoing risk management and updating of the risk register
• Lead on Cloud platform management and design - Azure and Amazon AWS
• Lead on IT Business Continuity implementation and testing
• Manage all system changes in accordance with Change Request and Approval processes
• Manage a small team ensuring they’re motivated, productive and their skills are developed
• Ensure appropriate patch and security update management across IT systems
• Manage the asset register of all IT hardware assets across the SC
• Lead on IT vendor and contract management
• Identify and recommend opportunities to optimise secure business processes and procedures through IT technology, including the communication of those technologies to users
• Ensure that systems monitoring physical and cloud infrastructure performance are fit for purpose and provide timely and accurate feedback
• Ensure that an asset replacement programme is adhered to and aligned with business need
• Manage IT infrastructure budget, planning, and recruitment
• Deputise in the absence of the Head of IT
• Any other duties as may be reasonably required in supporting the delivery a strong IT service to the organisation

Essential skills and experience

• Strong interpersonal, communication and relationship building skills to foster relationships with internal and external stakeholders
• Understanding and ability to continually update cybersecurity skills relevant to present and future IT architectures
• Significant experience leading and managing an infrastructure and operations team
• Significant experience designing, implementing and supporting IT infrastructure, including networks, servers, cloud environments (AWS/Azure/GoogleCP) and desktops
• A deep understanding of current and emerging-technologies as well as an overview of technical trends
• Significant experience with managing risk, audits and compliance to PCI, GDPR and relevant standards
• Experience with managing staff and handling outside consultants, including cybersecurity specialists
• Significant experience leading on business continuity strategy and solution design
• Significant experience of vendor and contract management
• Sound project management skills with regard to projects, budgets and personnel with a proven ability to collaborate across departments and leading teams
• Effective communication skills, both written and verbal

CRM Analyst

An exciting opportunity has arisen for an experienced CRM Analyst to join a market leading household name charity based in London (remote working if preferable). This charity is in the process of developing their Data teams and as a result they need an experienced CRM Analyst to come in and continue to move the Data and CRM function forward.

As the CRM Analyst you will be providing technical systems assistance for the CRM to help drive business decisions working across multiple teams. This is a great opportunity for a CRM Analyst that is looking to take the next step in their career where you will get to learn further analysis & reporting skills.

The CRM Analyst will benefit from an excellent work-life balance including 35 hour working weeks as well as the chance to work from home as needed.

Skills required for the CRM Analyst are:

• Experience working with and understanding Data
• Good knowledge of SQL, SSIS & data visualisation (Power BI ideally)
• Great communications skills
• ETL understanding
• Desire to work in a fun and exciting work environment

Data Analytics / CRM / Data Segmentations / SQL / Data Insight

This is a great opportunity for a Database / CRM focused Analyst that is looking to progress their career within a forward-thinking organisation.

Location: Near Vauxhall, Central London (remote working if preferable)

Salary: £37,000 - £39,000 + Excellent benefits
 

Apply now for immediately consideration regarding this excellent opportunity!
Understanding Recruitment is acting as an employment agency for this vacancy.

My charity client is looking for a SharePoint Developer to support intranet and collaboration services and deliver development projects.

The successful applicant should have experience developing collaboration and office automation solutions using SharePoint, JavaScript, and SharePoint APIs while also administering a SharePoint service and providing support to end users. Experience maintaining a legacy on-premises SharePoint 2013 platform and working with SharePoint Online would be beneficial as would experience working in a non-profit environment.

Essential skills and requirements

• Detailed knowledge of development principles and methodologies – in particular relating to .Net
• SharePoint 2013 and SharePoint Online
• Experience in leading small to medium Web Application Development projects
• Ability to work with clients at all levels of the organisation and to identify user requirements and formulate effective and scalable technical solution.

This appointment is to provide maternity cover on a fixed-term contract for up to one year.  The current working pattern is 4 days at home and 1 day in the office in London.

About us
Crisis is the national charity for homeless people. We know that homelessness is not inevitable. We know that together we can end it.

The Data Analyst role will be vital to Crisis’ BI function, providing evidence that will inform the decisions the organisation makes as it transforms the way it uses data.

About the role
As a Data Analyst you will work with colleagues across the organisation to provide the evidence that guides their decision-making processes. This will include using statistical analysis to help us understand the performance of the marketing campaigns, building engagement with our supporters, and developing Power BI reports to monitor metrics relating to all aspects of the organisation.

This is an exciting time to join the Business Intelligence team at Crisis, as we are growing to fulfil the demand of an organisation that is committed to embedding data and evidence throughout.

About you
To be successful in this role you will be able to turn the results of statistical analytical techniques into actionable recommendations. To achieve this, you will need a good knowledge of SQL as well as analytical and interactive reporting tools or languages, such as Python, R, Power BI, or Excel.

As well as the technical skills, you will also be a succinct communicator, able to translate your innovative findings into informative charts and graphs and discuss them with stakeholders around the organisation.
We want Crisis to be an inclusive employer which then reflects our members and the communities we work in. We want to offer opportunities to everyone regardless of their gender, ethnicity, disability, religion, sexual orientation or age. We particularly welcome applications from people with lived experience of homelessness.

Working at Crisis
As a member of the team you will have access to a wide range of employee benefits including:

- Interest free loans to purchase a train season ticket or a bike or for a deposit to secure a tenancy
- Mandatory pension scheme, with an employer contribution of 8.5%
- 25 days’ annual leave which increases with service to 28 days

Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience and career.

When you join us you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.

We have 5 staff diversity networks which include Black, Asian and Ethnic people, LGBTQ+ people, those with Lived Experience of Homelessness, Women at Crisis and Disability Awareness.

How to apply
If this sound likes the opportunity for you, please click on the 'Apply for Job' button below.
 

Closing date: Tuesday 19th October 2021. 

Interviews will be held week commencing 25th October 2021

Accessibility
We welcome applications from people who identify as neuro diverse and want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please email our Recruitment team, contact details can be found on our website.
 
Registered Charity Numbers: E&W1082947, SC040094

Salary: up to £50,000 pa
Location: Millbank, London
Reporting to: Head of Business Solutions
Hours: 36 hours per week
Contract: Permanent
Post: Business Systems Analyst

Morgan Law are proud to be partnering with Tate to recruit this key role for their new Business Solutions Team. Tate’s Technology Department deliver operational, systems development and information management services to over 1,200 users internally across five sites, as well as supporting their website and platforms which are viewed and accessed across the world. They are looking for a Business Systems Analyst to work as part of a project team to support the delivery of a varied number of projects for the organisation.

Main Activities and Responsibilities

• Consult with stakeholders and end users to define business and operational requirements
• Gather and analyse data in support of business cases, proposed projects, and solution requirements.
• Generate and compile reports based on the findings, complete with probable causes and possible solutions to process or system issues.
• Lead design sessions in prototyping new systems for enhancing the customer experience, business processes, operations, and information process flows.
• Able to develop system prototypes to provide assurance to stakeholders that the system will meet their business needs
• Review and analyse the effectiveness and efficiency of existing systems and develop strategies for improving or further utilising these systems.
• Collaborate in the planning, design, development, and deployment of new applications, and enhancements to existing applications by configuring the system to provide new functions.
• Create systems models, specifications, diagrams, and charts to provide direction to system developers.
• Communicate process changes, enhancements, and modifications, verbally or through written documentation, so that stakeholders understand the issues and the solutions.

Person Specification

• Significant demonstrable experience in digital technology, for example Enterprise and Desktop Applications, knowledge of hosting solutions including cloud technologies.
• All round general knowledge covering an IT department spectrum.
• Excellent communication skills with a strong ability to explain technology simply
• Ability to build and maintain strong working relationships with internal stakeholders and external partners
• A clear understanding and in-depth experience of end-user engagement at operational, tactical, and strategic levels, across business platform areas.
• Strong diplomacy, listening, influencing and negotiation skills, gained in complex organisations with a broad range of business deliverables.
• Experience in a variety of requirement gathering techniques with excellent business process modelling, presentation, and problem-solving skills
• An appetite for challenging existing practices where appropriate with the tenacity to implement and drive continuous improvement methodologies across the teams
• Intermediate to advanced skills in using Office 365 applications, in particular Word, Excel, PowerPoint and Visio
• Knowledge of the Tessitura ticketing, membership and e-commerce system is an advantage.

Our jobs are like our galleries, open to all

Location: London
Contract/recruitment type: Permanent
Starting salary: £24,000.00 per annum
Hours of work: 37.5 per week

About the role

It's the perfect platform to launch your career in IT

It's being encouraged to take on new challenges. And it's joining the professional business behind the monarchy. This is what makes working for them so different.

Joining their experienced IT team, you'll provide first and second line deskside support to over 1,000 users of network, software and hardware related services, across multiple locations.

As the first point of contact for a vast range of queries, you'll support the wider team and work to resolve issues quickly and to a high standard, learning from those around you.

The volume and scope of queries will be wide-ranging and you'll decide how to best handle each one, either investigating and resolving it yourself, or escalating it to another team.

Although your starting point will be to provide best practice service desk support, as you gain experience and develop your skills, you'll be encouraged to engage in other projects that are of interest to you - whether it be staging events, installing hardware and software additions or building & configuring portable devices.

And as a key part of this team, you'll have a range of opportunities to develop your own skills with scope to make a positive impact on the day to day running of the organisation.

About you

Digitally fluent and with a passion for IT Systems, you'll bring a basic level knowledge of computer components and terminology, and a good working knowledge of Microsoft Office 365 applications (Word, Excel, PowerPoint, Outlook) and Microsoft Windows10.

In this customer facing role, equally important are your communication skills and confidence in dealing with a range of people.

To excel, you'll be a natural problem solver with an analytical mind and thrive on the challenges that come your way.

Organised and pro-active, with lots of initiative and an ability to work at pace, you'll juggle a varied workload, effectively balancing priorities and deadlines.

What's more, with a high volume of daily calls, you'll need a keen eye for detail and you will be responsible for ensuring records are accurate and up-to-date.

We're also interested in your people skills. You're at your best working in a team and can quickly build relationships virtually and face-to-face.

But more than anything, you'll be committed to developing a career in IT, bring an enthusiasm to learn and be keen to make the most of this opportunity.

Interview date: October and November 2021

Vacancy Closing Date: 17/10/2021, 23:55

Ref: 103 341

Prospectus is delighted to be working with The Health Foundation to recruit a IT Project Manager to lead the management and delivery of a variety of improvement system and process implementations as identified in the organisation's strategy and business plan.

The Health Foundation is currently engaged in a large change portfolio of programmes and projects, the scope of this work will include implementing new technology, changes to their organisational design and business processes and all involve an element of culture and behaviour change.

Please note this role is offered on a hybrid basis where you will be expected to be in the London office (Blackfriars) 3 days a week.

Key responsibilities for this role include developing and maintaining project management plans with the appropriate level of detail to ensure the tasks and milestones within the project can be accurately tracked. You will also identify risks, issues and timeline clashes and managed them effectively, develop stakeholder management and communications plans, and manage all project governance and documentation, ensure meetings, actions and decisions are managed and documented appropriately.

To be successful as an IT Project Manager you will have previously managed projects for digital transformation or organisational change. You will have a proven ability and track record of delivering projects on time / on budget to tight timescales using project management processes and tools including risk management, benefits management, financial management and quality assurance. Having sound judgement, excellent relationship-building skills and the ability to manage multiple complex and completing deadlines is also vital.

As a specialist Recruitment Practice we are committed to building inclusive and diverse organisations, and welcome applications from all sections of the community. We invest in your journey as a candidate and are committed to supporting you in your application.

In order to apply, simply submit your CV, cover letters are not required for this role. Should your experience be suitable, we will send you the full job description and arrange for a call to assess your suitability and discuss the role further.

If you're a Solutions Integration Engineer who is excited to work with Dynamics and Power Platform then this could be a great role for you!

We are partnered with a great organisation, a leading organisation with a truly inspirational social purpose.

What will you be doing?

• You will be responsible for design, development, and support of core integration work
• As the IT Solutions Integration Engineer, you will configure and support applications across the business
• You'll coordinate and document technical services; plan, organise, consult, and bridge the gap between IT and other business teams
• Review the current technologies in the organisation and help to harness these applications and solutions in the business
• You will also focus on the customers and how to solve customer issues through the use of solutions and technologies

What do you need to apply to this role?

• Experience managing change
• Technical skills and functional appreciation of Dynamics applications and Power Platform
• Demonstrable experience working as an Integration Engineer
• Working experience in integrations between internal and external systems, applications, data storage, or SAAS solutions

Salary: up to £65,000 pa
Location: Millbank, London
Reporting to: Director of Technology
Hours: 36 hours per week
Post: Head of Business Solutions

Morgan Law are proud to be partnering with Tate to recruit this key role for their IT Team. Tate’s Technology Department delivers operational, systems development and information management services to over 1,200 users internally across five sites, as well as supporting their website and platforms which are viewed and accessed across the world. The Head of Business Solutions will oversee a number of important organisational initiatives including the creation of a full-time project team to work closely with business stakeholders to deliver the Technology Roadmap. This roadmap will facilitate the implementation of several business-critical solutions over the next 3-5 years. The department is also in the process of formulating its 5-year strategic plan which will see several important infrastructure and business application development projects delivered, all of which will be coordinated and prioritised through the Business Solutions Team.

Working very closely with the Director of Technology and other directors within the business they are looking for someone who is a strategic thinker, with strong ambassadorial skills, a great communicator and able to explain technology simply who thrives on delivering business change benefits with technology solutions. This role demands a thorough understanding of Programme and Project methodologies and digital technology. The ideal candidate will have the energy and passion to deliver great outcomes for Tate.

Main Activities and Responsibilities

• Work with the Technology Department’s Leadership Team and senior leaders across Tate to identify and progress opportunities for improving technology/business solutions and processes and turn them into deliverable projects.
• Ensure the planned and managed delivery of technology-based initiatives arising from the Information Systems Strategy Group and agile continuous improvement in business platform areas
• Lead the business case, objectives, prioritisation and support business change aligned with technology improvements within business platform areas.
• Work as a key part of the Technology department’s leadership team to ensure the solutions deliver benefits to key stakeholders in line with the Gallery’s 5-year strategy.
• Work with the Technology leadership team to plan, prioritise and deliver the overall Technology Department workplan.
• Lead and manage Programme and Project Managers, Senior Platform Leads, Business, Data and Solution Analysts, enabling them to work with colleagues across Tate to shape, analyse and deliver business solutions as well as to deliver technology only projects.

Person Specification

• Significant demonstrable experience in the digital technology, for example Enterprise and Desktop Applications, Server-side knowledge, Cloud etc.
• A clear understanding and in-depth experience of end-user engagement at operational, tactical, and strategic levels, across business platform areas.
• Significant experience in programme and project delivery including Waterfall and Agile methodologies, leading cross-functional teams.
• In-depth experience of building and maintaining good working relationships with stakeholders across all levels of the organisation up to and including board level and within the technology-rich delivery functions.
• Significant experience of change management and process change and supporting project managers to ensure the changes are embedded to gain the expected benefits from the programmes undertaken.
• Experience in business analysis and investigative / feasibility studies and test planning.
• Proven experience of managing and supporting the professional development of a diverse and high performing team, and of creating an inclusive and respectful culture within a team.

Our jobs are like our galleries, open to all

Salary: up to £45,000 pa
Location: Millbank, London
Reporting to: Head of Business Solutions
Hours: 36 hours per week
Contract: Permanent
Post: Technical Project Manager

Morgan Law are proud to be partnering with Tate to recruit this key role for their new Business Solutions Team. Tate’s Technology Department deliver operational, systems development and information management services to over 1,200 users internally across five sites, as well as supporting their website and platforms which are viewed and accessed across the world. They are looking for a Project Manager to deliver a varied number of projects including enhancements to current systems and replacing old ones. With the ability to influence and persuade; you will display technical knowledge by cutting through complexity to translate and apply this to solutions that support business change.

Main Activities and Responsibilities

• Manage projects across a multi-disciplinary team, helping to build a ‘delivery with high quality’ culture to analyse, design, and deliver project solutions and outcomes to meet the requirements of the project sponsor.
• Work with the Business Solutions Manager and the Senior Technical Project Manager to prioritise, resource and schedule projects effectively to meet the needs of the organisation.
• Communicate project progress on budget, time and resource using standard reports through governance groups, boards, and project teams.
• Communicate with other managers, developers, product managers, and technical support specialists on product issues.
• Establish good working relationships with stakeholders across the organisation to ensure the business requirements of your projects are met.
• Manage the project budget, the issues, risks, project change requests to ensure successful and on-time project delivery.
• Utilise project delivery methodologies to organise and facilitate development such as sprint planning, daily stand-up meetings, reviews, and retrospectives, tracking and communicating team progress and maintaining rolling release plans.
• Contract managing third party engagements and monitor service level agreements.
• Manage the transition of service to business as usual, including process documentation.

Person Specification

• Demonstrable knowledge and experience in project management and delivery using both agile and waterfall methodologies in an Information Systems environment; an agile or PRINCE2 project management certification is an advantage
• Knowledge and understanding of the importance of change management, process change, service transition and embedding benefits.
• Proven ability to build and maintain good working relationships with internal stakeholders across all levels of the organisation and within the technology-rich delivery functions.
• Ability to influence and persuade; being able to demonstrate technical knowledge whilst cutting through complexity to translate and apply this to solutions which are crucial to deliver business change.
• Experience in digital technology, such as example Enterprise and Desktop Applications, with a working knowledge of hosting platforms including cloud etc.
• All round general knowledge covering an IT department spectrum.

Our jobs are like our galleries, open to all

We are working with this charity to recruit their new Finance Systems Manager. You will lead the Finance Systems Team and support both the Finance Systems Assistant manager and Finance Systems Assistant in their day to day management of finance systems.

Key Responsibilities

• Line manage the Finance Systems Assistant Manager
• Responsible for the management, support and training regarding the financial systems of all charities and finance databases
• Responsible for the training and support of all Finance staff when using any systems tool or process as well as to train, support and set up the 200+ organisational users across the group. With a high turnover this will involve the setting up of approximately 70 new staff accounts per year
• Develop and maintain all the required controls for a group of charities working across 5 continents
• Support the staff body in the process of setting up new suppliers. This requires coordinating efforts with the Legal, HR, IT, GDPR, Safeguarding and H&S departments as well as the Director of Professional Services and Procurement Group. • Maintain and continuously improve the tools which facilitate the payments of invoices, honorariums, gifts, grants, refunds and passthroughs
• Maintain and continuously improve the underlying SQL queries and tools which support the reporting system
• Work with the Technology Services department on a daily basis to maintain the systems and controls in place. Coordinate with them when system issues arise and collaboratively working together to find solutions.
• Facilitate group-wide communications and training for key finance events including the budget process
• Responsible for developing the technical skills in the Finance department as well as advising group wide on technical opportunities and developments.
• Responsible to manage and assure data integrity, and control access to sensitive information including salaries, roles, budget details and management accounts

Knowledge Areas

• Comprehensive knowledge of SQL and SQL Server Management studio, as well as how to connect these into various API’s and software solutions.
• Development level Knowledge of Power BI to generate reporting tools
• Development level knowledge of Power Apps and Power Automate
• Expert knowledge of Access Dimensions software
• Expert knowledge of Access AOI, FPA, and Access workspace
• Expert knowledge of Excel with the ability to create bridge solutions between various systems from scratch.
• Systems administrator knowledge for SharePoint to maintain and secure the 40+ Finance sites
• Basic knowledge of Charity VAT including business, non-business, out of scope, exempt and apportionment.
• Basic knowledge of how to calculate UK pay, taxation, pensions, salary sacrifice schemes, and UK tax coding
• Broad knowledge of Legal, H&S, HR, Insurance, Safeguarding and GDPR connected to the engagement of suppliers. Skills • Have strong analytical and numerical skills
• Demonstrate an ability to identify and react to emerging issues and find technical solutions
• Manage system risks on a day-to-day basis

Title: Senior CRM Analyst

Salary: £31,578 - £35,086 pa plus £3,500 London Allowance

Hours: 35 hours per week

Contract Type: Permanent

Based: 89 Albert Embankment, London & home

Closing date: 22nd October 2021

Interview date: TBC

We have an exciting, new opportunity for a Senior CRM Analyst to join us in our (CRM) Customer Relationship Management Team. This talented team manages the crucial Fundraising database at Marie Curie and provide technical support and guidance on the CRM application, data processes, and reporting outputs.

The role encompasses supporting the CRM System team in all technical solution development and management of data in relation to Marie Curie's CRM system. To manage and maintain all aspects of the data processes from scheduled ETL imports and the onboarding of new data platforms as part of a project. This role will also provide a great opportunity to help re-shape critical Marie Curie reporting outputs via Power BI and SSRS.

Working closely with the CRM Technical Lead, CRM System Business Analysts and other colleagues in IT and Fundraising, you will drive service focused improvements to the CRM system for Marie Curie and help implement technical solutions. This role will also facilitate data quality and daily processes to support data owners across the organisation to address data quality and governance issues and ensure the highest standard of data hygiene.

What we are looking for:

• Experienced in ETL technical solution development and implementation in SSIS
• Experienced in Transact SQL Development (TSQL)
• Ideal candidate will have a strong history in Power BI report development
• Familiar with reporting and analysis applications such as SSRS
• Sound numeric skills and ability to manipulate raw data
• Suitably qualified with extensive system analyst experience
• Good working knowledge of AGILE methodology

What's in it for you:

• Continued access to NHS Pension Scheme (subject to eligibility)
• Marie Curie Group Personal Pension Scheme
• Season ticket loan
• Loan schemes for bikes; computers and satellite navigation systems
• Continuous development
• Industry leading training programmes
• Employee Assistance Programme
• Flexible Working

For more information or an informal chat please contact our CRM Systems Manager, Martin Tran at

Marie Curie is committed to its values, which underpin our work. We take stringent steps to ensure that the people who join our organisation through employment or volunteering, are suitable for their roles and are committed to safeguarding all our people from harm. This includes our staff, volunteers and all those who use or come into contact with our services. We are dedicated to creating not just a safe place to work but also a supportive and rewarding one.

We are committed to a world where everyone can thrive and fulfil their potential. We are devoted to the social justice imperatives and organisational benefits of full diversity, inclusion and equity in the workplace, and are a Stonewall champion. We actively encourage and welcome applications from candidates of diverse cultures, perspectives and lived experiences.

We reserve the right to close this vacancy early. Agencies need not apply.

About Us

Every day of your life matters - from the first to the last. When you work for Marie Curie, you understand that better than ever. We're a passionate, committed, and diverse team of more than 4,400 staff and 12,000 volunteers, here for people living with any terminal illness, and their families. We offer expert care, guidance, and support, to help them get the most from the time they have left.

Everyone knows our daffodil, but it's our warmth, creativity and care that touch lives. Here, we take the time to really get to know the people we care for and those who love them. And we do whatever it takes to give them the final days and hours they deserve.