It support analyst jobs in Milton keynes

As an Insight Analyst, you will bring focus and meaningful insight to colleagues who rely on accurate, timely data to make informed decisions. You will shape how data is used, influence ways of working and help teams understand what truly matters. This Insight Analyst role is ideal for someone who enjoys collaborative working, problem-solving and communicating data insights.

Joining the Motor Neurone Disease Association, you will help ensure data is used responsibly and purposefully across the organisation. As an Insight Analyst, you will provide insight and recommendations to teams across the organisation, through excellent analysis and understanding of organisational needs.

Key Responsibilities

• Build effective relationships with internal stakeholders to understand organisational needs and identify opportunities for insight to support strategic goals
• Design, develop and maintain interactive dashboards using tools such as Power BI or Qlik
• Translate business requirements into technical solutions that support analysis and reporting
• Undertake data analysis, highlighting insight and clear recommendations
• Support the development of our Insight Framework alongside the Insight & Analytics Manager
• Help improve processes and contribute to strengthening data literacy across the MND Association
• Share learning on relevant technologies, platforms and methods
• Support data collection and development for projects
• Deputise for the Insight & Analytics Manager when required
• Work in line with data legislation, regulations and best practice

About You

• Strong stakeholder engagement and communication skills
• Ability to translate business needs into clear analysis briefs
• Advanced analytical and problem-solving skills with strong attention to detail
• Experience delivering dashboards through tools such as Power BI, Qlik or Tableau
• Experience working with databases and complex datasets, ideally within not-for-profit CRM systems
• Understanding of data modelling and statistical analysis
• Knowledge of data governance, protection and management requirements
• Confidence to challenge processes and suggest improvements

Hybrid working expectations: office attendance one day per week

Further information about MND Association and full job description is available in the attached Candidate Pack.

We are committed to equality, diversity, and inclusivity. We work to remove barriers for everyone affected by MND, employees, volunteers, and stakeholders.

As part of the Disability Confident Scheme, we guarantee interviews for disabled applicants who meet the role's requirements.

What We Offer

• 28 days holiday, increasing to 33 days after 5 years, plus Bank Holidays
• Access to UK Healthcare, including dental, eyecare, health screenings, and therapies
• 24/7 GP access via phone and video
• Life assurance and confidential counselling helplines
• Salary sacrifice schemes (Cycle to Work, Buy/Sell Annual Leave)
• Access to Benefit Hub for discounts on everyday shopping
• Enhanced pension scheme
• Opportunities for training and personal development
• Hybrid working

About Us

Motor Neurone Disease moves fast. It takes away time, it takes away independence and it has no cure. Every day we support people affected by MND. We fund ground-breaking research. We campaign for better care. We’re here for everyone who needs us. Because with MND, every day matters.