Vacancy Reference Number:

HRA/FS/HR/UK-R1

Position title:

Human Resources Assistant

Reports to:

Human Resources Manager

Location:

Muslim Hands, 148 – 164 Gregory Boulevard, Gregory House, Nottingham, NG7 5JE

Hours of Work:

Part-time, Up To 21-Hours Per Week, Negotiable

Salary guideline:

(Up to) £21,000.00 Pro Rata (commensurate with experience)

Terms of Employment:

12-Months' Fixed Term (Renewable / Extendable) with 6-Months' Probationary Period 

Application Process & Closing Date:

Please send an introductory email telling us why you are suitable for the role along with your CV by no later than 12th February 2022.  

Approx. Interview & Role Commencement Date(s):

Interviews: ASAP

Start: ASAP thereafter

Note: Strong Applicants may be contacted sooner, ahead of the closing date, to hold an Online Interview with Muslim Hands; therefore, please familiarise yourself with ZOOM, Team Link, MS Teams, and Skype post successful submission of your application.

About us:

Muslim Hands is a UK faith based international relief and development organisation working in over 40 countries worldwide. The headquarters of Muslim Hands is based in Nottingham, with additional operational function of the - fundraising team located in London. There will be occasional travel between the two locations.

The Role:

Muslim Hands UK is seeking an enthusiastic, dynamic and passionate individual to support our HR Services. The Postholder will work cooperatively and collaboratively as part of the HR team, being integral in the provision of the required support and direct assistance with all aspects of the day-to-day running of the department. The HR Assistant shall progressively take ownership of a variety operational activities whilst ensuring all administrational expectations of the HR department are met to (and maintained at) a high standard.

Job Specifics:

• To develop relationships with and assist staff at all levels within the organisation by providing a comprehensive HR service, dealing with general HR enquiries face to face, by email, by telephone or by other approved means; including regularly representing the HR Department at other Muslim Hands’ sites in order to provide the same.
• To support with the delivery and attainment of the key performance indicators of the HR Department, aiming to achieve over and beyond the department’s expectations at every opportunity.
• To champion operational effectiveness of the HR Department and ensure the responsibilities of the post are conducted in a way that reflects the standards, vision and values of the organisation.
• To proactively support with the full life cycle of all staff recruited, from drafting / adding adverts, managing recruitment campaigns, adding new starters to our HR systems, induction, probation, absence management, variations of contracts, leavers to providing after-care.
• To effectively manage the ‘HR Inbox’ resolving queries and escalating/forwarding concerns to the HR Manager for effective decision making and resolution.
• To effectively and efficiently maintain the HR database(s) to ensure all staff records are comprehensively and accurately kept up to date and compliant with current UK legislation.
• To proactively promote excellence in regard to all Muslim Hands’ Values, Policies, Procedures and Processes including but not limited to Personnel Expectations, Safeguarding, Health and Safety and Well-being.

• To undertaking any other duties which may be reasonably regarded as within the nature of the duties, responsibilities and scope of the role.
• To support with Fundraising activities from time-to-time, committing to partake in live TV appeals during our peak periods.

Person Specification

Essential

• Ability to demonstrate current eligibility to work within the United Kingdom
• Must be able to either:

(1) Provide a valid Disclosure Barring Service (DBS) certificate (issued within the last year) when requested by Muslim Hands; OR (2) Undertake to provide full cooperation for Muslim Hands to perform a DBS Check at the required level appropriate for this / similar role.

• 2+ years' experience in similar role dealing with HR administration
• Good numeracy skills and competent in the use of Microsoft Excel functions
• Excellent written and verbal communication skills with strong diligence
• Strong IT skills, Microsoft Office and competent in the use of IT systems including HR databases
• Confident and professional attitude in the provision of people support services
• Excellent interpersonal skills with the ability to build trusted relationships with stakeholders at all levels
• Adept to handling difficult personnel matters
• Excellent telephone manner and attitude to customer service
• Reliable, flexible, and willing to work smart and to learn new skills
• Self-motivated and able to work on own initiative with a positive 'can do’ mentality
• Resilient and able to work calmly during times of pressure and meet deadlines and targets effectively
• Pro-active and excellent collaborator

Desirable

• CIPD Level 5 qualified or NQF Level 6 qualified within a similar discipline
• Competent understanding of UK Employment Law
• Leading organisational personnel development and CPD
• [Lead] Investigation Officer experience in dealing with disputes at work
• Experience of leading or influencing change including the development of a HR Strategy
• Understanding of regulatory bodies that govern UK Charities

Note: 

• This Person Specification is illustrative and non-exhaustive in scope.  The post-holder may be required to undertake any reasonable tasks as and when required by line manager from time to time to reflect the changing needs of the Organisation.
• Deadline for applications is 12th February 2022 however we reserve the right to end the application procedure early should the right candidate be found. 
• Unfortunately, we will only be able to contact successful candidates so if you have not heard from us by the closure date unfortunately your application will have been unsuccessful.

The role: 

The Executive Assistant will be responsible for providing high level executive support to the Senior Leadership Team (SLT) as a whole and individual Directors, enabling effective leadership of Friends of the Earth.

You’ll also be responsible for coordinating various cross-organisational meetings, projects and events and supporting staff engagement. From forward planning to minute taking, from away days to diary management, you’ll help optimise the functioning of the most senior levels of the organisation and enable colleagues to work effectively with SLT.

Key Skills and Attributes: 

You will take initiative and prioritise effectively, including on behalf of others, in line with organisational strategy and in a fast-moving environment. You will have exceptional organisational and planning skills and the ability to communicate effectively with a wide range of people, including the most senior levels of the organisation. You will have experience in providing executive management support and in project and/or event coordination. You will have strong professionalism, including integrity, diplomacy and discretion.

The team: 

The Governance Team supports Friends of the Earth’s Boards and Senior Leadership Team to effectively govern and lead the organisation in its mission to bring about environmental justice. Working across all directorates, the team aims to provide senior colleagues with efficient and proactive support, helping to ensure that our decision-making machinery is working well, that we plan effectively, and that we strengthen a culture of accountability and delivery.

Closing date: 30 January 2022

Interview date: Week commencing 14 February 2022

We offer a competitive range of benefits, good work/life balance, excellent learning and development opportunities and a vibrant organisational culture.

We are an equal opportunities employer and are especially keen to encourage applications from people currently under-represented in the environment movement.

Friends of the Earth is an international community dedicated to protecting the natural world and the wellbeing of everyone in it. We lead campaigns, provide resources and information, and drive real solutions to the environmental problems facing us all.

Media Defence is a charity that helps media to defend their rights. We support independent media, journalists and citizen journalists who are under legal threat by making sure that lawyers are available to defend them. We engage in strategic litigation to improve the regulatory environment for media freedom, make grants to organisations in various countries to run media defence programmes, and build the capacity of the lawyers and organisations we work with on issues of media law. Media Defence was set up in 2008 and has established itself as a leader in the field.

About the role

Media Defence is looking for a highly motivated and energetic individual with a commitment to excellence and professionalism to join the team as a Project Assistant. In this role, you will support Media Defence in administering the Empowering Women in Digital Rights Advocacy project, which develops legal communities, in particular women lawyers, to defend, promote and strengthen freedom of expression online. Under this project, Media Defence:

1. conducts litigation surgeries for lawyers in sub-Saharan Africa on litigating digital rights cases and accessing regional and international human rights mechanisms;
2. fosters active and collaborative networks of lawyers, including through facilitating their engagement with sub-regional and international digital rights events and peer learning networks; and
3. provides grants to national media defence centres and lawyers to ensure that online media, bloggers and journalists have access to skilled lawyers and receive legal representation free of charge.

Your main responsibilities will be focused on ensuring the smooth organisation and logistics for the litigation surgeries and networking events, which will take place both online and in person (depending on international travel restrictions). You will be an enthusiastic team player with great organisational skills and a keen eye for detail.

Main Responsibilities

1. Assist the Training Manager in the organisation of regional litigation surgeries and networking events to develop litigation and advocacy skills, including contractual, financial and logistical aspects, for example, assisting participants in obtaining visas and booking flights that comply with donor requirements.
2. Work closely with the Training Manager to onboard consultants for developing training materials and update and maintain Media Defence’s Training Resource Hub and eReader.  
3. Co-ordinate with colleagues in the production of newsletters, communications materials, and updates for lawyers in the network.
4. Undertake administrative tasks to ensure accurate record-keeping as required by the donor and Media Defence’s policies.
5. Ensure compliance to donor terms and refer any questions to Finance and Operations Director.
6. Work closely with the Training Manager, Monitoring, Evaluation and Learning Officer, Fundraising and Communications Officer and Finance and Compliance Officer to generate timely and accurate donor reports.
7. Carry out any other duties commensurate with the post.

This role may require occasional international travel.

Person Specification

Essential

• Educated to a degree level or equivalent.
• Experience of organising training, logistics and international travel.
• Ability to work independently and flexibly as part of a small team, with a strong commitment to learning and improvement.
• Competent IT user, conversant in Excel and other Office systems
• Excellent time management and organisational skills, including the ability to organise logistics to multiple events in a fast-paced environment.
• Proven experience of working with, and relating to, a diverse range of people and a pleasant, diplomatic manner and disposition in interacting with colleagues at all levels, as well as with Media Defence partners.
• Fluency in English with excellent writing and editorial skills.
• Proven ability to work in a multi-cultural environment.
• Passion and commitment to the mission and vision of Media Defence.
• Right to work in the UK.

Desirable

• Experience working with external partners based outside the UK.
• Previous experience of administering donor funds and of budget management.
• Good working knowledge (spoken and written) of French.

Equality and diversity are fundamental to our mission. We are committed to the recruitment and retention of individuals from diverse backgrounds and who reflect the diverse communities in which we operate.

ABOUT THE ROLE:

We are seeking an enthusiastic new team member to join us as our Office Services Assistant. In this role, you will undertake the day-to-day operation of the front office and the smooth running of the meeting rooms for Greensleeves Care, ensuring a pro-active, seamless, and quality service is delivered.

This is a varied role, and the responsibilities will include welcoming visitors, answering the main Head Office number and directing calls, daily sending and receiving of post, managing meeting room bookings and keeping tidy areas of Head Office as well as general administrative tasks.

ABOUT YOU: You will have an excellent telephone manner and interpersonal skills appropriate for a wide range of situations. An excellent working knowledge of IT software packages including Microsoft Outlook and Word is equally important. You will also need a positive attitude and proactive commitment to delivering a high level of customer service.

ABOUT US:

Greensleeves Care is one of the most respected care charities in the United Kingdom.  We provide exceptional 24-hour Nursing Care, Specialist Dementia Care and Residential Support to older people across England. We have more than 20 care

BENEFITS: homes across the UK and a Head Office based in Cheapside, London. 

As part of Greensleeves Care, we can offer a variety of benefits, such as 33 days annual leave including bank holidays, a generous company pension scheme as well life assurance and lifestyle benefits.

INTERESTED? APPLY NOW!

Further information and to apply please click the apply button.  Interviews will take place W/C 7th February 2021. 

Project Assistant

We have an opportunity for a Project Assistant working 37.5 hours per week, Monday to Friday on a permanent basis.

Position: Project Assistant

Location: London

Hours: 37.5 hours per week

Salary: £19,305 plus £4000 Location Allowance

Contract: Permanent

Benefits: Opt-in to the auto-enrolment pension scheme or enhanced rate scheme, 25 days’ holiday per year (plus bank holidays), 10% salary increase after 12 months' service, dependent on work performance, family friendly benefits providing enhanced maternity, paternity, shared parental leave and adoption, Riverside Rewards scheme and app.

Closing Date: 20th February 2022

Who you’ll be helping

The hostel offers an excellent standard of accommodation and facilities for 92 homeless people.

The organisation wants service users to feel at home in the hostel from the moment they arrive with the aim of providing customers with the best possible environment following their period of homelessness.

What will you do?

Your role will be an admin based role where you will be expected to take and make phone calls, carry out administrative functions, using IT systems etc. You will also be expected to liaise with and help the residents so experience working with vulnerable groups or in a housing management/social care environment is preferred.

Day to day

Your responsibilities as a Project Assistant will include:

•Acting as an initial point of reference on the phone, or in a reception area as required

•Carrying out day to day office administrative functions to ensure that all records and files are maintained

•Contribute to the formulation and delivery of person centred support plans

•Assisting residents with day-to-day support and tenancy issues

•Using IT systems appropriately including adding updates to the Support Database

Does this describe you?

You are flexible, empathetic, inclusive and resilient. Even better, you have excellent interpersonal and communication skills too.

Though not essential by any means, you have preferably worked with vulnerable clients in a housing or support setting before.

What’s in it for you?

In return for your hard work and dedication, you will get:

•Access to ongoing personal career development opportunities through

•25 days’ holiday per year

•Family friendly benefits providing enhanced maternity, paternity, shared parental leave and adoption

•Childcare vouchers salary sacrifice through payroll

• Rewards scheme and app, providing valuable access to discounted

The organisation?

One of the UK’s leading social housing and regeneration organisations, a group of not-for-profit and commercial companies with a charitable housing association at our core. Operating across 160 local authorities in England and Scotland and housing 100,000+ people, the organisation is fully committed to improving the lives of thousands of individuals and families, seeking to transform lives and revitalise neighbourhoods.

Is this for you?

You will feel empowered and that your voice is truly heard, as the organisation is a company focused on people, treating customers with this same respect.

You will be trusted to protect customers, people and the business.

Your focus on performance and ambition is rewarded with development opportunities. Here, you can achieve.

If you’re thinking of joining as a Project Assistant, we’d love to hear from you. We encourage applicants from all sections of the community so that the organisation can truly reflect the neighbourhoods in which it works.

Please provide clear examples / evidence of your ability, experience and qualifications against the essential criteria on the job description when you apply.

Please Note: The organisation is putting in measures to protect candidates and colleagues from Covid-19. Whilst they are still continuing to recruit for this position and other roles in the organisation they will be implementing virtual interviews.

You may also have experience in areas such as Housing, Housing and Support, Social Housing, Care and Support, Housing Officer, Housing Assistant, Housing and Homelessness, Social Housing Officer, Social Housing Project Assistant, Care and Support Officer, Case Worker, Housing Management, Social Care and Housing Assistant, Housing Association Officer, Housing Association Project Assistant, Tenant Liaison, Tenant Liaison Administrator, Admin, Administrator, Housing Administrator, Social Housing Administrator, Housing Admin, Project Administrator, Project Admin, Housing Administration, Tenant and Housing Administrator.

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

About the role

As Communications Assistant, you will support the Development team across all their communications and administrative needs, so that the organisation can deliver on its 2020-2024 Strategy objectives. Your main job responsibilities will be centered on organising and managing the admin that supports our work, including managing our social media, providing statistics for weekly, monthly and quarterly reporting, updating our website with press releases, blog posts and new legal resources, and attending events.

You will be an enthusiastic team player as a lot of your tasks will involve and require input from other team members, including the Fundraising and Communications Officer, from scheduling meetings to the coordination of the production of case studies, writing social media content and press releases.

Main Responsibilities

Managing Social Media

• Create and upload social media content to various platforms such as Twitter, Facebook and LinkedIn
• Oversee the growth of our Instagram page
• Create and/or support the creation of infographics and video content
• Engage with the work of other freedom of expression organisations over social media to cement our position as an expert voice in the sector

Gathering Data

• Regularly collect and assess data and analytics across a variety of digital platforms
• Based on your analysis of that data, make recommendations for expanding or improving both public image and online presence
• Update our CRM system (Odoo) and mailing lists when relevant

Content Writing

• Produce and/or coordinate the production of clear, concise and professional press releases, articles, blog posts and email campaigns
• Coordinate the production of case studies

Managing and Maintaining Website

• Regularly update our website, add blog posts and ensure all pages are fully up to date, including relevant tags
• Work closely with the Legal team so that the Legal Resources page has new content on a regular basis
• Support the Training Manager with the dissemination of all Project communication materials

Communications Materials

• Coordinate and assist with the production of newsletters, blog posts and podcasts
• Assist with the development, design and publication of our publications (i.e. Annual Report, Journalists Impact Survey, etc.)
• Assist the team with presentations, proof-reading, editing videos and making sure external materials are in keeping with our brand guidelines
• Support our image bank, to ensure it has the best available images for communications purposes

Other

• Identify and carry out any other duties which fall within the scope, spirit and purpose of the post as requested 

Person Specification Essential

• Educated to atleast degree level
• Excellent written and spoken English, good editorial skills and the ability to communicate with diverse communities
• Competent IT user including Microsoft Office Packages, internet and email
• Experience with databases/CRM systems
• Ability to use CMS and Google Analytics
• Calm, cool and collected
• Excellent eye for detail • Ability to thrive in a fast-paced environment
• Ability to multitask
• Excellent team player with the ability to work creatively and flexibly in a small team, supporting other colleagues, and with a strong commitment to learning and improvement
• Proven ability to work in a multi-cultural environment
• Proven experience of working with, and relating to, a diverse range of people and a pleasant, diplomatic manner and disposition in interacting with colleagues at all levels, as well as with Media Defence partners
• Passion and commitment to the mission and vision of Media Defence
• Right to work in the UK

Desirable

• Experience of, and an interest in, working for a ‘not for profit’ and in a human rights environment would be an advantage

Equality and diversity are fundamental to our mission. We are committed to the recruitment and retention of individuals from diverse backgrounds and who reflect the diverse communities in which we operate.

Closing date: 31 January 2022. Interviews will take place w/c 7 and 14 February 2022

Personal Assistant to the CEO and SMT

You will provide comprehensive, confidential and high-quality secretarial and administrative support to the Chief Executive Officer and members of the Senior Management Team, working with the Governance Manager and the CEO Office to proactively manage the sourcing and processing of information of a highly complex and sensitive nature. Where appropriate, you will liaise and work with other members of the team.

You will also be responsible for the robust management of the CEO’s diary, quality assuring briefing material, ensuring that all matters relating to the CEO Office activities are appropriately escalated and managed to ensure successful delivery. You will manage the time of the CEO in a way that ensures visibility across the Society and beyond, and which helps to support meeting agendas, ensuring that the CEO is fully prepared for the meetings with all necessary documentation provided.

Personal Assistant to the CEO and SMT Responsibilities:

Executive Support

• Conserve the CEO’s time through delegated authority for decision making in line with the Society’s policies and procedures; routing correspondence; drafting documents and collecting and analysing information
• Undertake the day-to-day running of the CEO’s Office ensuring maximum efficiency with all tasks completed on time to the required standard
• Manage and coordinate the CEO’s activities and workload and provide continuous improvement that embraces the Society’s priorities and initiatives
• Maintain strong communication and working relationships across the business and liaise with key staff and organisations on behalf of the CEO, including meeting and greeting guests and ISUOG’s new starters in the office environment
• Organise domestic and global travel and accommodation / venue bookings, relevant to the role, with complete itinerary planning, including last minute changes;
• Work closely with the Governance Manager and provide ad-hoc support with regards to the Board of Trustees and Committees

Business Administration

• Manage and maintain the CEO’s diary and email account, appointments and documentation on a day-to day basis;
• Proactively and independently manage all incoming and outgoing emails of the CEO ensuring appropriate distribution and follow-up action as required; highlight urgent correspondence and use autonomous judgment and initiative to respond to communications and draft non-standard responses on behalf of the CEO;
• Organise inbound emails into the appropriate folders and any relevant information to be copied into the correct file on the shared drive;
• Create and maintain filing system(s) and procedures that support the CEO Office, making maximum use of technology to support the smooth running of the office;
• Conduct weekly diary meetings with the CEO to discuss upcoming engagements, invitations and other requests;
• Ensure the CEO is fully briefed on and prepared for any business activities with a sufficient notice;
• Coordinate busy and complex diaries and schedule on behalf of the CEO both internal and external meetings and conference calls, including regular one-to-one meetings with direct reports and team meetings ensuring the best use of time;
• Provide business support to a range of meetings to ensure the effective governance and delivery of the business, including coordinating agendas, preparing presentations and recording meetings;
• Act as a note taker in meetings as required, exercise sound judgment when taking and finalising minutes from the meetings, ensuring that the key business decisions are accurately recorded and progress is followed up accordingly;
• Draft reports for various meetings on behalf of the CEO;
• Provide support to the members of the Senior Management Team as and when needed;
• Provide general administrative duties, including filing, printing, proof reading and formatting documents to a high quality;
• Support the CEO Office in basic troubleshooting of ICT related issues;

Personal Assistant to the CEO and SMT Requirements:

Essential

• Good first degree or equivalent
• Previous PA / EA experience (min. 3 years)
• Experience of diary management, scheduling & meeting organisation
• Demonstrable experience of improving the capacity and efficiency of C-suite and senior managers
• Experience of scheduling and hosting meetings, preparing agendas / supporting materials and minute / note taking
• Experience of working in an office environment
• Broad and deep working experience and knowledge of office administration processes;
• Customer service & relationship management
• Report writing and proof reading skills
• Excellent Microsoft Office and document presentation skills
• Exceptional organising and prioritising skills to deal with own and CEO’s workload;
• Accuracy and attention to detail;
• Strong communication skills both verbal and written (across cultures / professional backgrounds);
• Fluent level of English;

Desirable

• Further business administration qualification or office management / system skills / courses
• Experience of working in charitable companies or membership organisations
• Experience of working with medical professionals
• Experience of working with individuals outside the UK and across time zones
• Experience of organising Global travel and itineraries
• Advanced knowledge of Word / Excel / Outlook / PowerPoint / Adobe suite;
• Competency in using social media to further the aims of the organisation;
• Research and analytical skills;
• Foreign languages

About The International Society of Ultrasound in Obstetrics and Gynecology (ISUOG):

The International Society of Ultrasound in Obstetrics and Gynecology (ISUOG) is a highly respected professional membership organisation across 140 countries comprised primarily of clinicians who are ultrasound experts in the field of obstetrics and gynecology. The Society includes obstetricians and gynaecologists, trainees, medical doctors, scientists, sonographers, midwives and other health professionals who work to advance women’s health and well-being globally. Our mission is to improve women’s health through the provision, advancement and dissemination of the highest quality education, standards and research information around ultrasound in obstetrics and gynecology. This is achieved through education and training, programmatic initiatives and advocacy.

Location: This role is based from ISUOG House, 122 Freston Road, London, W10 6TR. From 1st September 2021, a hybrid working arrangement is in place, subject to review after one year. The post holder must work from ISUOG House for a minimum of two days each week, subject to any COVID restrictions in place.

Job type: Permanent, 5 days (37.5 hours) per week

Salary: £31,000 - £33,000 per annum dependent on experience, plus benefits

Benefits include: 20 days’ annual leave per annum plus eight Bank/Public holidays (rising by one day per year for every complete year of service, up to an additional five days), together with three additional days over Christmas and New Year; 4% (matched) employer pension, rising to 6% on successful completion of probation; Employee Assistance Program; Season ticket loan scheme

We are an equal opportunities employer; and are proud to employ a workforce that reflects the diverse communities we serve. We welcome applications from all suitably qualified persons from all backgrounds.

Please submit your application, CV and covering letter as soon as possible; we reserve the right to close any adverts before the closing date once we have received sufficient applications.

For further details or if you have any queries, please visit our website.

Closing date: 6 February 2022

You may have experience of the following: PA, Personal Assistant, Executive Assistant, PA to CEO, etc.

Ref: 106 407

Job Title: Executive and Board Assistant

Hours: Full-time

Salary: £30,000 - £35,000 depending on experience

Location: Home-based / London

We are working with the Ethical Tea Partnership (ETP), a membership organisation working with tea companies, development organisations and governments to improve the lives of tea workers, farmers and the environment in which they live and work.

The successful candidate must be able to demonstrate:

• At least three years’ work experience in a similar role
• Experience of developing and maintaining systems and processes
• Self-organised, with meticulous attention to detail
• Unflappable under pressure – particularly in event organisation and stakeholder management
• Comfortable with multi-tasking
• Ability to communicate effectively at all levels with excellent verbal and written communication skills
• Excellent IT skills including use of Microsoft Word, Excel, PowerPoint, Teams, Outlook, Zoom and online conference systems

You’ll be passionate about the ETP mission and vision, for “a tea industry that is socially just and environmentally sustainable”, as well as being motivated by achieving the best results and committed to finding solutions to challenges.  The successful candidate will be resilient, working within a busy and multi-cultural organisation, as well as handling sensitive information.

For more information, please contact Adam Stacey, Executive Director, Charisma Charity Recruitment.

Applications should be submitted through the Charisma website and include your CV and supporting statement.

We welcome and encourage applications from people of all backgrounds. We do not discriminate on the basis of disability, race, colour, ethnicity, gender, religion, sexual orientation, age, veteran status, or other category protected by law.

Closing date: 7 February 2022

Interviews: w/c 14 February 2022                                                                                       

Project Support Officer

Do you believe we should improve the way people in the UK experience end of life care, death, dying and grief? Do want to work for a dynamic national charity which is driving that mission?

With these issues having become more relevant than ever, we are seeking an outstanding Project Officer for our ECHO program who has passion for innovation, project management and digital platforms to deliver real change on how we care for people at the end of their lives.

Position: Project Support Officer

Location: The position is based at the offices of Hospice UK, 34 – 44 Britannia Street, London, WC1X 9JG. Hybrid working from home and the office is currently in operation

Hours: Full-time, 35 hours a week (flexible/home working considered)

Salary: £32,500 per annum + excellent benefits

Contract: Permanent

Benefits: 25 days annual leave entitlement rising by 2.5 days per year to 30 days after 2 years’ service, plus bank holidays, bonus 10 days leave at every five year work anniversary, Simplyhealth medical cash plan, flexitime and flexible, family-friendly culture, support for staff with caring responsibilities, group personal pension scheme, interest free season ticket loans, Cycle to Work Scheme, generous life assurance cover (3x annual salary) plus opportunities to volunteer for, and/or attend events e.g. London marathon, RideLondon, Hospice UK National Conference

Closing Date: 9am on Tuesday 1st February 2022

Interview Date: Tuesday 8th February

The Role

As Project Support Officer the successful candidate will have operational responsibilities and opportunities in relation to Hospice UK’s ECHO networks, the networks delivered from our Belfast Office and in supporting our ECHO Immersion training delivered virtually throughout the UK.

While based from the Hospice UK Office in London the candidate will also be involved closely with the project team in Belfast and with the ECHO Institute in Albuquerque.  The ECHO methodology demonstrates “everyone a teacher, everyone a learner” philosophy that lies at the heart of ECHO, and which has been so important through the pandemic for our Hospice Sector.

You will become a member of an extended ECHO community throughout the UK and beyond.  Our values are at the heart of everything we do, we work in collaboration, with compassion, are inclusive, innovative and knowledgeable.

The established ECHO team will support the candidate, including the Programme Director, Programme Manager and our London based clinical co-ordinator.  As 2022 is set to be another year of growth for Project ECHO within Hospice UK’s strategic vision, the Project Support Officer will be a key member of our team going forward and making this vision a reality.

About You

As Project Support Officer, you will have experience of working in a similar role and being part of a project team, delivering work as part of a formal project.

You will have:

• Demonstrable evidence of managing people
• Excellent interpersonal skills, with the ability to build effective relationships with internal and external stakeholders with professionalism and courtesy
• Highly competent IT skills including proficiency in MS Word, Excel, Outlook, Powerpoint and databases
• Excellent personal communication skills and the ability to communicate effectively and confidently with a wide cross-spectrum of stakeholders
• Ability to work to tight deadlines, prioritise tasks effectively in order to meet deadlines
• Excellent organisational skills, with a strong ability to work well both independently and as part of a team
• Strong analytical skills with proven ability in interpretation of information and production of detailed reports for a range of uses including informing senior management decision

About the Organisation

Hospice UK is the national charity working for those experiencing dying, death and bereavement. We work for the benefit of people affected by death and dying, collaborating with our hospice members and other partners who work in end of life care.

We believe that everyone, no matter who they are, where they are or why they are ill, should receive the best possible care at the end of their life.

You may also have experience in areas such as Project Support Assistant, Project Support Executive, Project Support Officer, Project Support, Programme Support, Programme Support Officer, Programme Support Assistant, Programme Support Lead, Project Support Coordinator, Project Officer, Programme Project Support Officer.

Starting Salary: £29,758 - £31,252 per annum (Inc. London Weighting)

Contract: Permanent

Location: London (this role will be based in London, Hybrid or flexible working options are available) 

Hours of work: Full time/35 hour per week

 

Position Description

The Humanitarian and Programme Support Coordinator (HPSC) is responsible for supporting the management and administration of CAFOD’s humanitarian and programme support work. S/he provides executive assistance to the Head of Humanitarian and Programme Support (HHPS) and is responsible for administrating and coordinating central business systems for HPS team. S/he also supports (cross-) team communications and provides focused support in the areas of Emergency Response, Humanitarian Policy, Programme Quality, Institutional Funding and Innovation, and Security management. The post is London-based and sits within CAFOD’s International Programmes and reports to Head of Humanitarian and Programme Support.

Key Responsibilities

Support to Head of Humanitarian and Programme Support (HHPS) (20%): 

• Prepare papers for meetings and gather information, providing, where necessary, information for briefings and reports;
• Lead on HR procedures relating to the HHPS’s direct reports, including supporting recruitment processes, inductions, annual reviews, consultations, and consultancy agreements;
• Act as a point of contact for the HHPS both internally and externally;
• In the HHPS absence act on urgent issues by using analytical and problem-solving skills and referring as needed;
• Provide support in diary management, travel arrangements, arranging external and internal meetings, email management, and drafting or sending out correspondence

Financial Management and Reporting Support (15%):

• Support the HHPS in the management of annual budgeting, financial management and narrative reporting for HPS, in liaison with finance focal points;
• Monitor and produce financial and narrative reports on General Emergencies Fund (GEF) allocations;
• Manage IP membership grants and selected strategic partnerships, and process related invoices as required;
• Manage the payment of invoices, grant payments, credit card statements and receipts
• Support the HPS team in conducting desk-based research, document management and reporting required for the IEPM change project.

Coordination and Communication Support (60%):

• Support corporate procedures during emergencies, including coordinating the planning of agendas and logistics for International Emergency Committee (IEC) and Corporate Emergency Committee (CEC), Emergency Monitoring Group (EMG), Humanitarian Community of Practice (HCP) and Humanitarian Weekly meetings, ensuring the timely preparation and circulation of papers, preparing minutes, and monitoring the completion of agreed action points and meeting outcomes.
• Manage the efficient and smooth running of humanitarian business, project management and information systems (SharePoint, WebPromise) and procedures and provide inductions and training to new starters and staff as required.
• Act as humanitarian focal point for information across CAFOD, including on issues relating to international travel and security
• Act as focal point for Caritas Internationalis (CI) Member Organisations as well as external stakeholders, such as the Disasters and Emergency Committee (DEC), the START Network or the CHS Alliance;
• Represent Humanitarian in relevant internal and external sector working groups;
• Support and develop systems for effective communication
• Working in conjunction with International Operations Team, provide support to International Director in the maintenance and support to the International Programme Management Team (IPMT)

Crisis Management and Security Support (5%):

• Support Global Security Coordinator with monitoring security systems, security training, security administration and planning of Security Cluster meetings.
• In the event of crisis, lead on the administration for the Crisis Management Team;
• Manage CAFOD’s satellite communication and travel equipment

For further information on this vacancy and the application process, please visit the CAFOD website.

Our aim is for everyone in the National Church Institutions (NCIs) to feel that they belong, and are valued for who they are and what they contribute. Together, our people contribute in different ways towards our common purpose, whichever NCI they work in and whatever their background.

Lambeth Palace is a unique building of significant historical and global provenance. It is, first and foremost, the home of the Archbishop of Canterbury and his family, as well as home to a wider, diverse and thriving, residential community. It is also an office and the epicentre of the Archbishop of Canterbury’s ministry to the Church of England and the global Anglican Communion. It is a Grade I listed building comprising various listed buildings dating from the 12th to the 20th centuries, set within 10 acres of beautiful landscaped gardens. Fundamentally, the Palace seeks to be a place of contribution to the life of a 21st century church.

The Facilities team play a crucial role in the maintenance of Lambeth Palace, ensuring the heritage of the estate is maintained and enabling the work of all staff and activities across the estate.

We currently have two Facilities Assistants vacancies; these two roles will support the Facilities team to ensure Lambeth Palace is a safe and well managed environment for our residents, community, staff and visitors.

One of these two roles is a Fixed Term contract, which runs until the 30th June 2022. The other role is a permanent position.

The Church of England is for everyone and we want to reflect the diversity of the community the Church serves across the whole country. Therefore, while of course we welcome all applications from interested and suitably experienced people, we would particularly welcome applicants from UK Minority Ethnic Backgrounds.

In return we offer a unique environment with opportunities for continuous learning, generous annual leave for work life balance, season ticket loans and a range of benefits including discounted entry to attractions and what we feel is a market leading package when it comes to our pension scheme.

MAIN RESPONSIBILITIES

• Provide ad hoc Facilities Helpdesk support. Taking receipt of calls, logging tasks and contractor works within the Facilities Helpdesk and escalating issues where required.
• Update internal stakeholders on progress of the tasks they have requested as required.
• Carry out Facilities duties as requested by the Facilities Manager/Head of Facilities Management.
• Carry out routine safety and health checks as directed by the Facilities Manager/Head of Facilities Management.
• Provide general safety & security support by supervising and escorting service providers and contractors as necessary.
• Maintain routine daily check of Lambeth Palace estate. Record and manage issues on the facilities help desk.
• Provide all mailroom, logistics, stationery, distribution and porterage support services.
• Support configuration and setup duties to all meeting, events and support spaces as required by the Facilities Manager/Head of Facilities Management.
• Ensure the courtyards are clear and free from Litter.
• Conduct minor repairs as necessary.
• Ensure the external palace site is clear of leaves.
• Ensure all drains and gutters are clear of debris and free flowing.
• Ensure bins in palace are emptied on a regular basis to the larger recycling bins in the skip area.
• Monitor the bin area and rubbish disposal area to ensure it is kept clear.
• Monitor the recycling to ensure all the correct waste is going into the correct bins – report any misuse of the recycling.
• Ensure bins and skips are collected and any missed collections to be reported.
• Ensure the Food Waste area is kept clean and any missed collections are reported.

All staff working at Lambeth Palace share responsibility to promote and maintain a strong safeguarding culture with regard to children and vulnerable adults, including identifying the key actions they should take given their role and responsibilities.

THE REQUIREMENTS

Essential:

Skills/Aptitudes:

• Good communication skills with the ability to interact well with a variety of stakeholders.
• Ability to handle multiple requests and accurately complete tasks, assignments and responsibilities in timely manner.
• Responsive to customer requests in an empathic, supportive and productive manner.
• Possess a good level of IT literacy.
• Able to remain calm, courteous and polite in all circumstances.

Knowledge/Experience:

• Experience of working safely with contractors.
• Experience in working in the facilities sector.
• Experience of dealing well with a variety of stakeholders.

Personal Attributes:

• Prepared to undertake small works across the estate.
• Maintain a clean & smart appearance.
• Friendly and able to work on own initiative or as part of a team.
• Be tactful and able to work well in a confidential environment.

Education:

• Educated to GCSE standard or equivalent.
• Practical Health and Safety experience in the workplace is essential.

Desirable:

Education:

• First Aid at Work trained.

We in the National Church Institutions support the mission and ministries of the Church all over England. We work with parishes, dioceses (regional offices), schools, other ministries and our partners at a national and international level.

Excellence, Respect, Integrity

We follow these three values in everything we do, whether we are of Christian faith, another faith or no faith. 

As a Disability Confident Leader, we actively look to attract, recruit and retain those of you who are disabled.

As a member of the Armed Forces Covenant, we welcome applications from those of you who have served in our Armed Forces and their families.

We are committed to being an equal opportunities employer and to ensuring that everyone, job applicants, customers and other people with whom we deal, are treated fairly and not subject to discrimination. We will do whatever is necessary to provide genuine equality of opportunity. We continuously review our policies and processes to support our aim to create a workforce as diverse as the nation the Church of England serves.

Charity People are delighted to be working with a national health charity. We are looking for Project Assistant to join their team on a permanent full-time basis.

You will be reporting to the Senior Projects Coordinator and assist with the coordination and delivery of a portfolio of projects and activities, with high quality, proactive and efficient administrative support. Working with project teams you will assist with the maintenance of appropriate systems and processes to support the effective delivery of all the charity's projects and events.

You will need a minimum of 1 years' experience of working within an office environment, providing administration support or with events delivery. You will have the ability to work in an office both alone and as part of a team. Proven experience of IT including MS Product Suite (Excel, Word, PowerPoint, and Outlook) is essential.

Project Assistant
Full time, 9am-5pm (35 hours)
Pay: £21,000 per annum
Location: Sidcup - hybrid working, free parking available on site.

Skills and experience needed:
* Excellent planning and organisational skills, including multitasking and time-management.
* An enthusiastic, pro-active and self-motivated approach.
* A professional manner and appearance, with a positive outlook.
* Excellent effective communication and listening skills, working with internal and external contacts.
* Polite, confident with a friendly manner.
* Well organised, thorough with attention to detail and good time management skills.
* Willingness to learn new skills.

Scope and accountability:
* Supporting the charity's business objectives and income targets by providing general administrative duties associated with the administration of project proposals, delivery of activities and reporting of performance.
* Working with the Senior Projects Coordinator to support the project planning process, which will include coordination of all aspects of project documentation.
* Assisting with the arrangements for internal and external meetings and associated administration.
* Supporting the collection of data and maintenance of comprehensive project documentation, plans and reports using IT, project management software and CRM systems.
* Developing a working knowledge of Microsoft Project and project management tools for the co-ordination of projects.
* Provide assistance and support for all internal and external events, working closely with all teams. This is to include booking venues, hotels, travel, and other related administrational tasks.
* Be actively involved in any external events of behalf of Allergy UK, as and when required.
* To ensure that the reputation of the charity is protected at all times

How to apply:
We are looking to move quickly with this role. Please share your CV as soon as possible to avoid disappointment.

Charity People actively promotes equality, diversity, and inclusion. We match charity needs with skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we know greater diversity will lead to even greater results for the charities we work with.

A national youth charity is looking for an Personal Assistant to the Chief Executive. This role will be part of the CEO and Executive Team providing support and administration and playing an important role in the day to day running of the organisation. This is a full-time permanent position offering flexible hybrid working options.

As the Personal Assistant, you will provide a professional and efficient Personal Assistant service to the Chief Executive as well as support the executive management and governance functions, working to and within a high level of confidentiality. You will prepare, proofread, revise or present documents, correspondence, briefing papers, reports, and presentations to or on behalf of the Chief Executive. You will also coordinate projects or initiatives delegated by the Chief Executive, including servicing advisory/consultative meetings, events, and other groups chaired by the Chief Executive. At senior meetings, you will provide secretarial support including taking minutes, agenda drafting, collating papers in advance, coordinating meetings (virtual and physical), managing complex and conflicting diary pressures, and managing occasional travel logistics.

On occasion, you will have flexibility to attend the London office or travel nationally when required. This role would be suitable for you if you are an adaptable person who enjoys a varied role where no day is the same, working in a fast-paced and rewarding environment where you regularly see the charity's service users.

You will have the following skills and experience:
* Good experience in an Administrative role at Executive level
* Experience of working in a charity or not for profit organisation
* Advanced level of Microsoft Word, with good speed and accuracy on internet and email/calendar tools. Good knowledge of Excel and Powerpoint
* Good understanding of the use of ICT platforms including virtual platforms.
* Some basic understanding of governance in a charity setting
* Strong diary management skills and the ability to cope with multiple changing schedules
* Excellent interpersonal skills and confident in written and verbal communication
* Proactive approach to work and strong decision-making skills

If this sounds like the role for you, then we would love to hear from you. We are reviewing CVs as and when we are receiving them so if you are keen to apply, then please do so today.

TPP are always keen to speak with candidates looking to work in the sector so if this role isn't quite right for you, please do check out our website www.tpp.co.uk and pop your CV over to us!

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

Are you a talented Executive Assistant (EA) and Office Manager living in the Lewisham area of South London?

Do you have the office management experience to assist the CEO of this well-established Welfare Charity Fund?

If you can say 'yes' to the above and you are familiar with what it takes to provide day-to-day admin support for a busy office, then this role could suit you. Especially, if you are known for running a tight ship and you love to work in a small but friendly environment.

Your role will be varied, and you will provide ongoing support to the various activities of the Welfare Charity Fund. You will be assisting with the committee meetings; and you will also roll up your sleeves and get involved with producing the Charity's magazine.

Another interesting function of this role will be raising national awareness of the Fund's activities within the wider organisation.

Main Duties and Responsibilities :

All General Office Administration Duties - including but not limited to the following:

- using your own initiative to organise the CEO's meetings, screen telephone calls, maintain diaries, create letters/reports/presentations and other documents as required.
- to ensure the main office is equipped with the relevant resources.
- to liaise with suppliers and contractors to resolve any issues, organise technical support where required.
- implement safeguarding measures & take care of the security of the main office, including the application of GDPR.
- to work with your colleagues to produce documentation for any events and trips organised by the Welfare Fund.
- to be responsible for all in-house policies & procedures and to maintain up to date awareness of any new legislation that may have an impact on those policies.

As mentioned, another exciting element to this role is assisting with the production of the Welfare Fund Magazine. You will liaise with contributors regarding the submission of articles, photographs, advertisements ensuring they meet relevant policies/guidelines, making sure advertisers and their adverts are still relevant and current.
Proof-reading skills will be an advantage, as you will receive a draft copy of the magazine prior to production, to ensure accuracy and quality.

There is also a 'in-house' shop where you will assist with its day-to-day operation. Alongside the Social Media Coordinator, you will make recommendations to the CEO relating to the purchasing of shop stock and the suitability of suppliers.

Experience Required

- Being able to effectively connect with people at all levels with the ability to negotiate with stakeholders, suppliers and contractors.

- Experience in organising & managing work-loads, prioritising, ensuring targets & objectives are achieved.

- Experience of working as part of a team, demonstrating initiative and have the flexibility to deal with a wide range of tasks

- Extensive experience in the use of various IT applications e.g. Ms Word, Excel, Facebook, Twitter etc.

Good Luck we can't wait to meet you!!