It support engineer jobs in edinburgh

Team: IT

Location: Remote

Work pattern: 35 hours per week, Mon-Fri. Flexible working options available

Salary: Up to £44,400.69 per year

Contract: Permanent

We are the UK’s largest cat welfare charity. All over the country, our passionate employees, volunteers and supporters are using their kindness and expertise to make life better for millions of cats and the people who care for them.

Will you join us and make life better for cats?

Responsibilities of our Cloud Engineer:

- Design, deploy, and maintain scalable, secure, and cost-effective Azure cloud solutions

- Ensure high performance, resilience, and compliance across the Azure environment

- Collaborate with cross-functional teams to align cloud infrastructure with organisational needs

- Optimize Azure services including compute, storage, networking, and identity management

- Lead Cloud migration initiatives, including planning and execution

- Implement and maintain robust security controls across the Azure environment

- Develop and manage automated deployment pipelines using Infrastructure as Code

- Stay abreast of Azure platform updates, emerging services and best practices

About the IT team:

You’ll join a team of 6 people within the Infrastructure team. The wider IT and Governance team is around 42 people. The IT Infrastructure and Support team ensures the organisation’s technology environment is secure, reliable, and efficient by managing networks, servers, storage, and cloud platforms, implementing robust security and disaster recovery measures, and monitoring performance. They provide end-to-end support through service desk operations, technical troubleshooting, and application maintenance, while collaborating with stakeholders to deliver scalable solutions aligned with business needs. Their role also includes driving operational continuity, compliance, and continuous improvement to enable seamless service delivery and future-ready infrastructure.

What we’re looking for in our Cloud Engineer:

- Extensive hands-on experience designing, deploying, and managing solutions in Microsoft Azure, as well as Microsoft Azure Certification

- Experience leading cloud migration projects

- Experience with Microsoft Defender and implementing security standards and access controls

- Skilled in scripting and automation using PowerShell or Azure CLI

- Experience in Infrastructure as Code tools and templates to automate resource deployment

- Understanding of Azure DevOps to build and manage automated deployment pipelines

- Exceptional problem-solving and advanced troubleshooting skills

- Demonstrated commitment to continuous learning and staying current with Azure updates

- Strong understanding of Azure networking, security features, governance and best practice

- Deep expertise in core Azure services

What we can offer you:

- range of health benefits

- 26 days’ annual leave plus bank holidays, increasing with length of service

- Salary Finance, which empowers you to take control of your financial wellbeing

- and much more, which you can learn about

Application closing date: 8th December 2025

Virtual interview date: TBC

Applications may close before the deadline, so please apply early to avoid disappointment. Please note, applications received after the closing date may not be responded to.

If successful, your recruitment journey will include:

1. Anonymised application form and redacted CV

2. Virtual interview

Please note, the process may change slightly dependent on application numbers. We will inform you of any relevant changes.

Please email us if you require any adjustments to be made for you to complete your application or to participate in the recruitment journey.

Senior Software Engineer

Remote (UK-based) | Full-time | Flexible working | Competitive salary + excellent benefits

Do your best work, for the right reasons.

We’re looking for a Senior Software Engineer to help us build beautifully simple, high-impact digital products that support teachers and improve outcomes for pupils across the UK.

Oak is a fully remote, mission-driven organisation offering high levels of flexibility, autonomy, and purpose. We’re a national not-for-profit working in partnership with teachers to create high-quality, sequenced curriculum and lesson resources for pupils across all subjects and age groups.

Our culture has been independently recognised through:

• Flexa verified (93% overall score, including 95% for working hours and 97% for role modelling)

• Escape the City's Top 1% Employers – based on anonymous colleague reviews of culture, development, and impact

• Investors in People Gold - through external accreditation and colleague feedback

�� About the Role

You’ll join our AI-Enablement team to build and improve the digital platforms that teachers and pupils rely on every day. Working closely with product managers, designers, researchers, and curriculum specialists, you will develop user-facing applications with AI features utilising technologies such as TypeScript and Next.js. You’ll also interact with our backend systems using PostgreSQL databases and GraphQL APIs. You'll stay ahead of the curve in AI developments across the industry and gain hands-on experience building user-facing AI tools in production.

This is a hands-on role with plenty of scope for technical leadership and mentoring, alongside the opportunity to shape our engineering practices and culture. You'll be part of a supportive and collaborative team that cares deeply about accessibility, usability, and delivering tools that genuinely enhance learning.

�� What You’ll Be Doing

• Development of highly-responsive, accessible web-based AI features

• Designing and writing clean, well-tested code that’s easy to maintain and scale

• Be the expert authority within the engineering team on several important aspects of the code base and maintain a good working knowledge of large parts of the technology stack

• Championing new tools or practices that improve the developer experience

• Supporting and mentoring colleagues across the team

• Taking part in our on-call rota to help keep our products reliable and available

• Collaborating with others across the organisation in multi-disciplinary squads

• Contributing to planning, retros, and the wider culture of Oak

�� What We’re Looking For

• Proven professional experience building AI features with TypeScript and React frameworks (ideally Next.js)

• An understanding of how generative AI works and the ability to balance experimentation on new tools and techniques with building production-ready AI features

• Experience working on cross-functional product teams in agile environments

• Experience building automated test suites and understanding the value of different types of testing (e.g. unit vs integration)

• Desire to build beautiful, easy-to-use digital products with an understanding of the importance of accessibility in all its forms

• Strong collaboration and communication skills

• Comfortable working independently in a remote setup, managing your time and relationships effectively

• A proactive, growth-oriented mindset and a desire to help others thrive

�� Our Benefits

• 25 days annual leave, plus one extra day for each year of service (up to 28)

• Additional Oak closure days over Christmas/New Year

• 11% employer pension contribution (with no minimum employee contribution)

• A 36-hour working week, with half-days on Fridays or every other Friday off

• Fully remote working — we’ll support your home set-up and offer coworking options if preferred

• Twice-yearly in-person offsites to collaborate, connect, and have fun

• A culture that genuinely supports flexibility, autonomy, and trust

  The successful candidate will have a desire to contribute in all areas to ensure Oak's success. You will be comfortable working at pace, with a range of digital systems (including proprietary ones as required), and you will continuously look at ways that the team can keep getting better. You will excel at working as part of a remote team, building relationships and managing your time effectively.

�� Inclusion and Belonging

We believe diverse teams build better products. We warmly welcome applicants from all backgrounds, particularly those who are underrepresented in the tech and education sectors.

We use the Applied recruitment platform to help reduce bias in our hiring process. 

�� Key Info

• Location: Remote, but you must be based in the UK with the legal right to work here

• Sponsorship: Unfortunately, we’re unable to offer visa sponsorship at this time

• Closing date: We’ll be reviewing applications as they come in and may close the role early

If this sounds like the kind of role and team where you could do your life’s best work, we’d love to hear from you.

Next steps

You’ll answer some questions related to your day-to-day job. After the advert closes, your answers will go through our sift process: all answers will be anonymised, randomised, and then reviewed by a panel of reviewers (real humans).

If you are shortlisted, we’ll invite you to the next stage, which will consist of a remote technical interview and a technical pairing session conducted over Zoom. This will last approximately two hours.

We love giving feedback, so at the end of the application process, we'll share our assessment of your performance.

We are aiming to start interviews in January 2026.

We are receiving excellent responses to our job advertisements. This may lead us to close the role early, so if you are considering applying, then please get your application in early to avoid missing out.

We are an equal opportunities employer.

We are committed to a policy of Equal Employment Opportunity and are determined to ensure that no applicant or employee receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, or race, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable.

Senior Delivery Manager

Take a leading role in delivering digital transformation that changes lives. Guide teams to deliver products that help almost a million people affected by dementia every year.

We're at an important moment for dementia. Breakthroughs in research and improvements in diagnosis are bringing real hope. To match this ambition, we're embarking on an exciting technology transformation programme that will improve how we support people affected by dementia. Are you a talented Senior Delivery Manager who can help lead the way?

About the opportunity

As a Senior Delivery Manager, you'll lead the successful delivery of digital programmes and services that transform experiences for people affected by dementia. You'll enable our colleagues and volunteers to do their best work. You'll guide multidisciplinary teams through the full lifecycle of digital products and platforms, from discovery and design through to delivery and continuous improvement.

You'll report to the Head of Product within our Technology directorate. You will be at the heart of delivering modern, secure and user-centred tools that enhance capabilities, simplify operations, and foster innovation. You'll champion agile principles, remove blockers before they become problems, and ensure we're delivering measurable impact.

You'll shape delivery practices, lead planning and governance, manage strategic dependencies, and build trusted relationships across the organisation and with external partners. You'll coach and mentor delivery professionals, creating an environment where diverse perspectives thrive and teams deliver their best work.

Working on products that help over a million people every year, you'll make a genuine difference to lives. You'll do this by focusing on the internet era to make our services as tailored and inclusive as possible.

About you

You're an experienced delivery professional who's led complex digital programmes in large organisations using agile methodology. You understand that effective delivery isn't just about hitting deadlines; it's about empowering teams, removing barriers, and delivering outcomes that truly matter.

You can translate complex delivery concepts for any audience. You're brilliant at managing risks and dependencies. You've got the leadership skills to coach teams to deliver at a high quality while keeping senior stakeholders aligned and informed.

You'll have:

• A successful track record of leading complex digital delivery programmes using agile methodology in a large organisation.
• Experience coaching colleagues and aligning multidisciplinary teams to deliver user-centred outcomes.
• Proven ability to manage risks, dependencies, and stakeholder expectations while using data and insight to inform planning and delivery decisions.
• Effective people leadership and communication skills, with experience managing supplier relationships and sound financial management capabilities.
• Commitment to accessibility, inclusion, and user-centred design principles.

What you'll focus on:

• Leading delivery of cross-functional digital initiatives using agile principles, while developing delivery plans, managing risks, and ensuring transparency across stakeholders.
• Coaching and mentoring delivery professionals, building trusted relationships with senior stakeholders, and championing collaboration across directorates and with external partners.
• Ensuring effective budget management, leading commercial relationships, upholding programme governance standards, and embedding accessibility and data protection throughout delivery.
• Building a culture of iteration and continuous improvement across digital delivery teams.
• Ensuring alignment between product and technical delivery plans while balancing speed with quality, accessibility, and sustainability.
• Contributing to digital investment planning and prioritisation processes using evidence and insight, while maintaining visibility of programme progress, risks, dependencies and benefits for senior stakeholders.

Can you see yourself leading delivery that genuinely transforms lives? Are you ready to coach teams to excellence while ensuring we're delivering digital services that meet the needs of people affected by dementia? Can you champion agile principles while navigating the complexity of a large organisation on a mission to end the devastation of dementia?

Important Dates

The deadline for applications will be at 23:59 on 4th December 2025.
Interviews will begin in mid-December and will take place virtually.

About Alzheimer's Society

Dementia is the UK’s biggest killer. One in three people born in the UK today will develop dementia in their lifetime.

At Alzheimer’s Society, we’re the UK’s leading dementia charity and the only one to tackle all aspects of dementia by giving help and hope to people living with dementia today and in the future. We give vital support to people facing the most frightening times of their lives, while also funding groundbreaking research and campaigning to make dementia the priority it should be.

Together with our supporters, we’re working towards a world where dementia no longer devastates lives.

Our values make sure that our focus is clear for the challenges and opportunities ahead and remind us of what we all stand for.

Our commitment to Equity, Diversity, Inclusion & Belonging

We need to ensure the voices around our table better reflect and understand the communities we exist to serve. We strongly encourage individuals to apply who have a disability, impairment or health condition or individuals who identify as Black, Asian or from another minority ethnic background, as these groups are currently under-represented at Alzheimer's Society.

We want everyone we work with, as a colleague, volunteer, supporter, or someone we support, to feel included and that they belong at Alzheimer's Society. 

Our Equity, Diversity and Inclusion Strategy here along with our internal employee forum and Employee Lived Experience network groups help us promote inclusion and belonging, becoming an engaged and inclusive organisation for all our people. 

Our hiring process

During your recruitment process we want to make sure that you bring your whole self and can be at your best. We are working hard to ensure our recruitment process is as inclusive as possible, so please do inform us of your experience and anything you think we could do better by completing our candidate survey when you apply.  Please also contact Alzheimer’s Society Talent Acquisition Team for application support or any adjustments you might need.

To ensure fairness and consistency to select the best candidate for this role, all our applications are anonymised up until an interview has been confirmed. We recognise the benefits of AI, but if you're considering using it to submit your application, we encourage you to reflect on the value it truly adds. AI tools often lack the personal touch and authenticity that set candidates apart. We want to hear your unique perspective, experiences, and skills, so we encourage you to showcase them in your own voice.

We try to avoid closing roles early where possible, however if we receive a high volume of applications, we may close earlier than the advertised closing date. Should this occur, we will aim to provide you with at least 48 hours' notice.

We are committed to safer recruitment and ensuring the welfare of those we work with, due to the nature of some of our roles, we might need to carry out a DBS check at the relevant level.

Giving back to you

Our employees work hard every day to make a true difference in people's lives. We are proud to support them with a range of benefits, recognition and many options for working agilely, all contributing to a strong work life balance. We also have various learning programmes to support you in your development and help you grow to realise your potential and shape a career with Alzheimer's Society. 

You can also visit our Working for Us pages, which give you more information about what it’s like to be an employee at the Society.

Platform Engineer

Remote (UK-based) | Full-time | Salary: £68,671 + benefits

Do your best work, for the right reasons.

Oak is a fully remote, mission-driven organisation offering high levels of flexibility, autonomy, and purpose. We’re a national not-for-profit working in partnership with teachers to create the highest-quality, sequenced curriculum and lesson resources for pupils across all subjects and age groups.

Our culture has been independently recognised through:

• Flexa verified (93% overall score, including 95% for working hours and 97% for role modelling)

• Escape the City's Top 1% Employers – based on anonymous colleague reviews of culture, development, and impact

• Investors in People Gold - through external accreditation and colleague feedback

�� About the Role

In this role, you will be working with engineering, product and research colleagues to build confidence using observability principles that aids our understanding of our users and help us continually improve our products. We work together in product squads alongside designers, researchers and education experts, regularly releasing new features and improvements to give teachers and their pupils quick and easy access to the highest quality learning resources.

As a young organisation we have been able to leverage the latest technologies to rapidly build and deliver the game changing products we have. Now that we've proven ourselves and are established, we want to mature our processes to ensure we are getting the best out of the technology and remain able to respond quickly to business needs. We see this role as being a key part of that change.

You will be tasked with raising our monitoring and observability to a high standard across all our key applications while working closely with engineering teams to help them improve the stability of their applications and give engineers more sense of ownership.

You will also drive site reliability engineering principles and be a key driver of automation by working alongside other members of the platform team, helping to improve the overall developer experience.

Candidates must have a good understanding of SRE principles and the value they bring to an organisation. While a good grounding in development practices, security fundamentals and infrastructure operation are key, specific technical skills are less important than a passion for automation, an ability to understand complex systems and a keenness to learn.

Responsibilities

• Lead the continuous improvement of the observability, performance, and reliability of our web applications (Next.js, JavaScript, Typescript, Node), Serverless Functions (Google Cloud Functions, Cloudflare). Deployed on PaaS Infrastructure (Vercel, Cloudflare).

• Promote and nurture a culture of quality across the product and engineering department, enabling teams in using SLO/SLAs to ensure they maintain a high quality of service delivery.

• Take ownership of our observability, monitoring, logging and reporting solutions to ensure they are easy to use and provide development teams with the information they need to understand service quality, resolve problems quickly, and get meaningful insights into application behaviour.

• Identify and implement ways in which automation can be used to speed up development, secure systems or improve the quality of the services we provide.

• As a member of the Oak Team, you will contribute to the wider success and culture of the organisation and support and role model our five values: create the right environment, be a great colleague, own your role but work for the team, make things happen, and keep getting better.

• Work in cross-functional and product-oriented squads with colleagues from across the organisation, as required. Oak has a strong focus on collaboration and mentoring.

• Deputise for other members of the Platform team and take on other general responsibilities as required.

Knowledge, skills, and experience

• The ideal candidate would have strong professional experience leading the continuous improvement of event-driven architectures using Serverless technologies such as Google Cloud Run, AWS Lambda or Azure Serverless.

• Considerable experience in designing and implementing monitoring, observability and reporting solutions for complex cloud infrastructures within a major cloud provider (GCP, AWS, Azure). In production we’re using Datadog as our main monitoring platform.

• Confident in understanding and maintaining web application code and able to design and build small apps, preferably using JavaScript/TypeScript.

• Experience working with Cloud computing platforms and a familiarity with Infrastructure as Code tools. We’ve chosen Terraform as our Infrastructure as Code tool.

• Comfortable promoting and leading a spirit of collaboration with a range of technical and non-technical stakeholders.

  The successful candidate will have a desire to contribute in all areas to ensure Oak is successful. You will be comfortable working at pace, with a range of digital systems (including proprietary ones as required) and you will continuously look at ways that the team can keep getting better. You will be excellent at working as part of a remote team, building relationships and managing your time effectively.

�� Our Benefits

• 25 days annual leave, plus one extra day for each year of service (up to 28)

• Additional Oak closure days over Christmas/New Year

• 11% employer pension contribution (with no minimum employee contribution)

• A 36-hour working week, with half-days on Fridays or every other Friday off

• Fully remote working — we’ll support your home set-up and offer coworking options if preferred

• Twice-yearly in-person offsites to collaborate, connect, and have fun

• A culture that genuinely supports flexibility, autonomy, and trust

  The successful candidate will have a desire to contribute in all areas to ensure Oak is successful. You will be comfortable working at pace, with a range of digital systems (including proprietary ones as required) and you will continuously look at ways that the team can keep getting better. You will be excellent at working as part of a remote team, building relationships and managing your time effectively.

�� Inclusion and Belonging

We believe diverse teams build better products. We warmly welcome applicants from all backgrounds, particularly those who are underrepresented in the tech and education sectors.

We use the Applied recruitment platform to help reduce bias in our hiring process. 

�� Key Info

• Location: Remote, but you must be based in the UK with the legal right to work here

• Sponsorship: Unfortunately, we’re unable to offer visa sponsorship at this time

• Closing date: We’ll be reviewing applications as they come in and may close the role early

If this sounds like the kind of role and team where you could do your life’s best work, we’d love to hear from you.

Next steps

You’ll answer some questions related to your day-to-day job. Your answers will go through our sift process: all answers will be anonymised, randomised, and then reviewed by a panel of reviewers (real humans).

If you are shortlisted, we’ll invite you to the next stage, which will consist of a short chat with one of our Engineering Managers.

We love giving feedback, so at the end of the application process, we'll share how well you performed.

We aim to begin interviews in January 2026.

We are receiving excellent responses to our job advertisements. This may lead us to close the role early, so if you are considering applying, please submit your application promptly to avoid missing out.

We are an equal opportunities employer.

We are committed to a policy of Equal Employment Opportunity and are determined to ensure that no applicant or employee receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, or race, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable.

Empower Technology, lead innovation: Join us as our Infrastructure & DevOps Team Lead!

Are you passionate about building secure, scalable, and resilient technology platforms? Do you thrive in a collaborative environment where your leadership shapes the future of cloud and DevOps practices?

We're looking for an inspiring Infrastructure & DevOps Lead to join our team and drive operational excellence for Victim Support's critical services.

What we offer

At Victim Support, we are committed to attracting and retaining the best talent. Our competitive rewards and benefits package includes:

• Flexible Working Options: Including hybrid working.
• Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave.
• Birthday Leave: An extra day off for your birthday.
• Pension Plan: 5% employer contribution.
• Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments.
• Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts.
• Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance.
• Wellbeing Support: Employee assistance programme and wellbeing support.
• Inclusive Networks: Access to EDI networks and colleague cafes.
• Sustainable Travel: Cycle to work scheme and season ticket loans.
• Career Development: Ongoing training and support with opportunities for career progression.

About the role

What You'll Do:

• Lead and mentor a talented team of Infrastructure Engineers and DevOps specialists.
• Shape and deliver our infrastructure and DevOps strategy, ensuring our Azure and AWS environments are robust, secure, and future-ready.
• Oversee cloud operations, automation, and CI/CD pipelines-championing best practices in Infrastructure as Code and container orchestration (Kubernetes, AWS Lambda).
• Collaborate across teams to deliver integrated, secure, and high-performing solutions.
• Ensure compliance with security frameworks (ISO27001, GDPR) and drive continuous improvement in service delivery.

Who We're Looking For:

• A proven leader with hands-on experience in infrastructure and DevOps roles (ideally 2+ years).
• Expertise in AWS and Azure cloud environments, Infrastructure as Code (Terraform/CloudFormation), and automation tools (GitHub Actions).
• Strong background in CI/CD, containerization (Docker/Kubernetes), and cloud security.
• Excellent communicator and mentor, able to engage stakeholders at all levels.
• Committed to fostering a diverse, inclusive, and high-performing team culture.

Why Join Us?

• Make a real impact supporting vital services for Victim Support.
• Work remotely with a supportive, forward-thinking team.
• Opportunities for professional growth, learning, and certification.
• Be part of an organisation that values innovation, well-being, and work-life balance.

About Us:

Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.

As a Disability Confident Employer, we offer a Guaranteed Interview Scheme for disabled candidates who meet the essential criteria. We are also happy to make reasonable adjustments during the selection process.

Ready to Lead the Way?

If you're excited to drive technology transformation and empower others, we'd love to hear from you! Apply now and help us shape the future of Victim Support's technology estate.

To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.

Head of Technology & Data

Permanent. Full time. Hybrid working (2 days per week in the officer)

Location: This role can be based in the UK (Cardiff, Edinburgh, London, Warrington), or in one of our global hub sites (Abuja, Bogota, Dhaka, Nairobi, New Delhi)

Salary:

UK £81,314 (London), or £76,432 (Cardiff, Edinburgh, Warrington).

Global - Competitive salary for each location

If we receive a high volume of applications, we reserve the right to close the advert before the scheduled closing date. Therefore, we encourage interested applicants to apply at their earliest convenience. 

About us

Christian Aid exists to create a world where everyone can live a full life, free from poverty. We are a global movement of people, churches and local organisations who passionately champion dignity, equality and justice worldwide. We are the changemakers, the peacemakers, the mighty of heart.

We’re committed to building a diverse and inclusive workplace, and recognise the value this brings in forming strong, creative and high performing teams. We welcome applications from all sections of the community, and from those with experience from outside of the voluntary sector. And no, you don’t have to be Christian to work here – we encourage people of all faiths and none to apply. We just ask that everyone lives out our values of dignity, equality, justice and love. We value a good work-life balance, so we’re open to part-time and flexible working. We also offer hybrid working for our office-based colleagues.

About the role

Reporting in to the Director of Finance and Corporate Governance, the Head of Technology & Data will champion the development, implementation, and use of information technology and data throughout Christian Aid, creating a culture of innovation and empowering IT users.

Some of the main areas of responsibility for the Head of Technology & Data include:

• Responsible for building, supervising and maintaining a highly available and secure enterprise infrastructure including 24x7 cloud servers, mobility and remote access services and Azure Active Directory.
• Develop a road map for the strategic development of technology and data functions which incorporates system upgrades, installations, and conversions to ensure smooth transitions and optimised functionality for all users.
• Manage ITIL compliant processes including change management and service transition striving for innovation, reliability, and alignment with organisational goals.
• Collaborate proactively to develop strategies that enhance client services, amplify user efficiency, and inspire creative solutions to emerging challenges.
• Inspire and empower ICT staff by hiring, training, mentoring, and appraising team members, cultivating a culture of continuous development and excellence.
• Oversee network administration and network engineering (VPN, VOIP, Wan or relevant emerging technology) in key sites.
• Foster adaptability within ICT staff to align with evolving user needs, emerging technologies, and varied team dynamics.
• Maintain accurate documentation of systems, policies, and processes, ensuring clarity and accessibility for users and team members.
• Deliver user support through responsive helpdesk services and technical solutions tailored to client needs.
• Foster a culture of innovation ensuring Christian Aid are at the forefront of technological advancements to identify and implement solutions that align with organisational values and goals.
• Manage ICT budgets responsibly, ensuring financial integrity in purchasing, planning, and reviewing resources.
• Develop robust ICT policies related to system architecture, security, disaster recovery, standards, and service delivery to ensure business continuity and uphold organisational resilience.
• Build strong long-term partnerships by negotiating and managing vendor, outsourcer, and consultant contracts to ensure value-driven outcomes

About you

Who we are looking for:

Essential:

• Degree level or equivalent with an MCSE.
• Extensive experience of the management of ICT services, including strategy development.
• Extensive experience of Project Management.
• Advanced communications and problem solving skills.
• Highly detailed knowledge of a broad range of information and communications technologies including server, desktop and network hardware and operating systems, application development, information security, internet technologies, support services, systems management tools.
• Advanced leadership and team management skills.
• Substantial supplier management experience.
• Highly developed appreciation of the interaction and impact of business and ICT strategies and operations.

Desirable:

• ITIL Foundation, Practitioner.
• Knowledge and experience of satellite communications.
• Knowledge and experience of telephony and conferencing solutions.
• Experience of multi-site delivery of ICT solutions, ideally in a multinational context.
• Hands on experience of managing resources on Microsoft Azure platform.
• Experience of network and application security implementation.
• Use of systems management and monitoring tools.
• Knowledge of emerging technologies.

Further information

At Christian Aid we strive to be an inclusive and diverse employer and recognise the value that this brings in helping to build strong, creative and high performing teams.

We are actively encouraging racialised minorities, LGBTQ+, people with disabilities, returning parents or carers who are re-entering work after a career break, people with caring responsibilities, people from low socioeconomic backgrounds, women, and older workers to apply. This is because these groups are under-represented within our teams, especially at senior level, and we recognise and value the contributions members of these groups make to strong, creative and high performing teams. 

We have a strong Christian ethos and we encourage applications from all faiths. Applicants will be expected to demonstrate an understanding of and sympathy with Christian Aid’s faith identity. 

All successful candidates will require a DBS/police check appropriate to the role and location and a Counter Terrorism Sanction check as part of your clearance for commencing your role with us. We also participate in the Inter Agency Misconduct Disclosure Scheme.  In line with this Scheme, we will request information as part of the referencing process from job applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. By submitting an application, the job applicant confirms their understanding of these recruitment procedures.

This role requires applicants to have the right to live and work in the country where this position is based and undertake the role that you have been offered. If you are successful and we make you an offer for the role, we will be required to conduct a right to work check on your immigration status in the UK. We will contact you regarding the documentation you will need to provide to evidence this. 

Prospectus are delighted to be supporting a key client within the sector who are recognised for their amazing, impactful work.  We’re looking for a highly skilled Data Platform Lead to design, build, and evolve a modern data platform that supports complex, high-impact work. This is a hands on technical leadership role, ideally suited to someone who is a data architect and engineer first, with the ability to guide a small team and work confidently with senior stakeholders.

You’ll lead the development of a scalable platform using Microsoft Fabric and Azure, shaping data architecture, engineering best practice, and the delivery of robust, trusted datasets. The environment involves large, sensitive and diverse data sources, so a strong understanding of data quality, lineage, and secure processing is essential.

This is a remote role (UK-based) with occasional travel for team or stakeholder sessions.

Key Responsibilities

• Architect, build, and modernise the organisation’s data platform using Azure and Microsoft Fabric.
• Lead and mentor a small analytics and engineering team.
• Set technical direction for data modelling, pipelines, governance, and quality.
• Work closely with stakeholders to translate operational and strategic needs into clear data solutions.
• Promote modern engineering standards including Git, CI/CD, IaC, and Delta Lake.
• Ensure robust handling of complex and sensitive datasets from varied sources.

About You
You will have extensive hands-on experience in data engineering and data architecture as well as strong skills in SQL, Python, data modelling, ETL/ELT design, and orchestration.  You will have a proven background with Azure storage, compute, security and Microsoft Fabric components such as Dataflows, Lakehouse, Pipelines or Synapse and familiarity with Azure Data Factory, Git, CI/CD, and modern DevOps practices.  You’ll also be a confident communicator able to influence and collaborate with both technical and non-technical colleagues.  Ideally, you will have experience leading technical teams and delivering high-quality, production-ready data solutions.  If you haven’t done this, you will need to demonstrate your ability to step up into a lead role.

At Prospectus we invest in your journey as a candidate and are committed to supporting you with your application. We welcome candidates from a diverse range of backgrounds and we are happy to make reasonable adjustments to enable all interested candidates to apply. If you need any support with your application, please contact Catherine Bunting at Prospectus.

Dynamics 365 Developer
Remote working
£60,000 pa plus excellent benefits
35 hours per week
Permanent

As a talented and motivated Dynamics 365 Developer you’ll work closely with the Data Team (Data Engineer, Dynamics Specialist, Data Analyst, and Data Lead)  to develop, maintain, and optimise our Microsoft Dynamics 365 environment. 

This is a hands-on technical role for someone who enjoys building scalable, secure, and efficient business solutions in Dynamics 365 CRM. You’ll take ownership of our 365 development practices, support application lifecycle management across multiple environments, and play a key role in integrating Dynamics with our broader data and application ecosystem. 

You'll be part of a team which designs, builds and iterates technical solutions and services for our organisational and deaf community's needs. You will work on discoveries, prototypes and continuous improvements that span the charities cross matrix ways of working. Tou’ll also own the remit of supporting a team of data engineers, analysts, and a Dynamics 365 specialist to facilitate the CRM system that is critical to core business operations and success within the charity sector. 

Essential skills 

· Solid experience customising and extending Microsoft Dynamics 365 CE through Power Platform solutions, including entities, forms, workflows and automation. 

· Strong knowledge of Power Apps (Canvas and Model-Driven), Power Automate and Dataverse, with the ability to build scalable, user-focused applications. 

· Skilled in creating Dynamics 365 plugins and extensions using .NET / C#, and comfortable working with the Dynamics SDK and APIs. 

· Strong experience with using Azure Cloud resources such as Function Apps, Service Bus, Key Vault and other Azure components to support integrations, event-driven processes and secure solution design. 

· Practical experience managing D365 application lifecycle management, source code repositories, pipelines and CI/CD processes, ensuring controlled solution deployments across environments. 

· Experience connecting Dynamics with other platforms and systems using Logic Apps, SSIS, APIs, JSON and SQL. 

· Proficient in required scripting languages such as FetchXML for customising forms and data interactions. 

· Good understanding of SQL including writing and optimising queries and stored procedures. 

· Exposure to Dynamics Customer Insights Journeys (CI-J) for marketing journeys, email campaigns, marketing lists and subscription centre. 

· Strong attention to documentation, testing and version control practices. 

· Firm experience of Software Development Lifecycle SDLC best practices. 

· Experience within the NFP or Charity sector with exposure to CCDM (common charity data model). 

Desirable skills 

· Experience working within cross-functional teams that include data and analytics professionals. 

· Understanding of Power BI or other data visualisation tools that integrate with Dynamics and Dataverse. 

· Microsoft certifications such as PL-400, PL-600 or Dynamics 365 Developer Associate. 

· Awareness of accessibility and usability best practices when building business applications. 

· Passion to understand business requirements and needs

· Collaborate with stakeholders to ensure technical solutions are easily discussed in a plain English professional language manner. 

We are RNID: the national charity supporting the 18 million people in the UK who are deaf, have hearing loss or tinnitus. Together, we will end the discrimination faced by our communities, help people hear better now and fund world-class research to restore hearing and silence tinnitus.

We’re focused on making the greatest impact possible across the whole of the UK. We champion the latest technology and we also know the value of a friendly face in local communities to support people where they need it most.  

We champion the value of difference and equality and celebrate our diverse and inclusive workforce. We actively encourage applications from eligible candidates from BAME backgrounds or who are deaf or hard of hearing. With almost 20% of our employees having a disability we proudly hold Disability Confident Leader status and guarantee an interview for disabled applicants meeting the minimum essential criteria.

Closing date: 2 December 2025
Interviews: w/c 8 December 2025