It support officer jobs in birmingham
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are entering an exciting phase of growth and are looking to expand our services supporting families and individuals and extend our reach across Birmingham, the Black Country, and surrounding areas. This new Operations Manager role is central to these plans.
As Operations Manager, working closely with the CEO, you’ll oversee the day-to-day running of organisation across our 2 main premises and in other community venues. You will manage the admin and appointments functions and ensure our services run smoothly, consistently, and with a focus on quality, sustainability, and user experience.
Initially, the role will be hands-on and operational, with responsibility for recruiting and training administrative staff, fully re-opening our 2 main premises, and transitioning to a hybrid model of online and face-to-face counselling. You will also support the implementation of updated policies, procedures, and new online appointment and case management systems.
As the organisation grows, there is significant opportunity for development, allowing you to contribute to how our services are delivered, strengthen our team, and help us meet the increasing need for our services.
Based at our Birmingham office, this role will require some flexibility in working hours to meet service needs, including working at other centres from time to time.
What you’ll do
· Oversee day-to-day operations across Birmingham, Wolverhampton, and community venues.
· Lead and manage the administration team, including recruitment, training, and volunteer coordination.
· Manage appointments, service utilisation, waiting times, and payments.
· Streamline processes and systems to improve efficiency, consistency, and client experience.
· Support implementation of new technology, online appointments, and case management systems.
· Ensure premises are safe, functional, and fit-for-purpose.
· Monitor service performance, budgets, and KPIs; prepare reports for management and funders.
· Promote a positive, inclusive, and supportive workplace culture.
· Work closely with service managers and the CEO to align operations with strategic goals.
· Ensure compliance with HR, health & safety, and organisational policies.
What we’re looking for
· Proven experience in operational management, ideally in third sector, health, or community services.
· Strong administrative experience and ability to oversee budgets, KPIs, and performance.
· Experience designing and embedding processes, policies, and systems.
· Confident in implementing technology and using data to drive decisions.
· Experience managing premises and creating safe, functional environments.
· Understanding of client journeys and accessibility, with experience improving engagement and service utilisation.
· Knowledge of HR and health & safety, with experience managing staff wellbeing and compliance.
· Strong leadership, communication, and relationship-building skills, with a commitment to inclusion and equity.
About Kapella
Kapella’s mission is to build better relationships and improve the wellbeing of families and individuals. We provide accessible and affordable services, including counselling, family mediation, training, and domestic abuse programmes across Birmingham and the Black Country. Our work includes self-paying clients as well as funded projects delivered through contracts, grants, and partnerships.
Why join Kapella?
Play a key role in expanding essential services to families and individuals across Birmingham and the Black Country.
Be part of a passionate, supportive, and values-driven team.
Significant opportunity to shape operational processes and grow into a senior leadership role.
25 days annual leave plus Bank Holidays, pension, CPD and staff wellbeing support.
How to apply
Please send your CV and a covering letter outlining your relevant experience and how you meet the requirements of the role.
Closing date: Wednesday 5 November 2025.
Kapella is an inclusive employer and welcomes applications from all sections of the community.
Location: Birmingham Office (with travel to Wolverhampton and other community venues)
Hours: Full-time (37.5 hours per week) – 4 days considered for the right candidate
The client requests no contact from agencies or media sales.
Can you identify and inspire new high value corporate partnerships? Have you got a proven track record of securing significant and sustainable income from corporates? Do you enjoy a challenge and want to help develop our corporate partnership strategy, enabling Lifelites to increase its reach and impact across Britain and Ireland?
We are looking for an experienced corporate partnership fundraiser to join our team and help us secure high value, multi-year corporate partnerships with a value of £30,000 plus that will help to power our ambitious growth strategy.
This is an amazing opportunity to join an established charity looking to expand and diversify both its fundraising and service provision over the next 5 years.
Whether you are looking for a new challenge or are ready for the next step in your career, we would love to hear from you.
Purpose of the role
- To identify and develop a robust pipeline of potential high value corporate partnerships that align with our mission and values.
- To create and deliver proposals, pitches and agreements.
- To secure exceptional partnerships upwards of £30k in value.
- To ensure internal reporting and recording processes, alongside reporting to partners on the impact of their support
- To work with the Senior Philanthropy Officer, Head of Fundraising and Communications (HoFC) and CEO to develop and steward high value corporate relationships.
Main duties and responsibilities
- To work closely with the HoFC and Senior Philanthropy Officer to develop and deliver a strategy for maximising support and income from high value corporate partnerships and foundations.
- To lead on prospecting and research, outreach and stewardship that result in high value, multi-year partnerships.
- To develop key messaging and resources that effectively deliver a compelling case for support which demonstrates impact and a return on investment.
- To steward and co-ordinate high value corporate relationships, working with the wider team as and when necessary.
- To ensure internal reporting and prospecting processes are adhered to at all times
- To provide compelling and inspiring impact reports to partners, reflecting the importance of their support.
- Work collaboratively with other members of the team to help develop a robust and successful corporate recruitment and retention programme, sharing knowledge and experience that can be applied to all levels of corporate giving.
Summary person specification
Experience
- Proven experience of successful corporate fundraising, including securing high value partnerships with income in excess of £30,000.
- Proven track record of delivering high quality cultivation, stewardship and retention programmes that encourage long-term support and significant income in line with budget.
- Experience of prospecting and researching high value corporate partnerships, managing pipelines and busy workload.
- Experience of reviewing activities, analysing outcomes and making evidence-based recommendations.
- Experience of successfully working collaboratively as well as alone, balancing consensus opinion alongside autonomous decision making and setting personal objectives.
Skills
- Creating and delivering a compelling case for support and deliver inspiring impact reports to partners.
- Experience of using a fundraising CRM for reporting and prospecting.
- Excellent interpersonal skills, with the ability to liaise with people at all levels, adapting communication methods to suit differing audiences.
- Confident, effective written and verbal communication with internal and external stakeholders, especially presentation skills
- Excellent time management and ability to prioritise competing responsibilities and deadlines
Please see the full Job Description for full details.
To apply, please send your CV with a covering letter to Simon Pitts, Head of Fundraising and Communications.
If you have any questions or would like an informal conversation before applying, please contact us to arrange a convenient time.
We empower children with life-limiting conditions to play, create and communicate by harnessing the power of sensory and assistive technology.
The client requests no contact from agencies or media sales.
- Do you enjoy building robust, well-structured features that improve how people interact with digital platforms?
- Are you confident working across front and back end to deliver accessible, high-quality code?
- Do you thrive in a supportive, agile team where clean delivery matters more than job titles?
- Do you want to play a key role in delivering features that support educators and learners across post 16 education?
Then this could be the role for you.
Learning on Screen is looking for experienced Full Stack Developers to build, maintain and improve our flagship platforms—Box of Broadcasts (BoB) and TRILT. Reporting to the Digital Development (Technical) Lead, you will join a small, agile team focused on accessibility, performance, and continuous improvement. You will take ownership of feature development, write production-ready code, and help shape our cloud-native AWS infrastructure. This is a hands-on role where you will deliver regular feature releases, enhance platform stability, and support secure, user-centred services for post 16 educators and learners.
Role Overview
Job title: Full Stack Developer
Salary: £40,000 (£50,000 FTE)
Hours: 28.8 hours/week (4 days, 0.8 FTE)
Contract: Permanent
Location: Remote
Reports to: Digital Development (Technical) Lead
What you will be doing
- Building and maintaining features across BoB, TRILT, and related platforms
- Developing secure, high-quality code across front-end and back-end systems
- Creating responsive, accessible user interfaces and improving usability
- Working in an AWS-hosted environment to support performance and reliability
- Supporting API development, data integrations, and CI/CD pipelines
- Debugging, maintaining, and optimising platform features
- Collaborating with the Digital Development Lead and wider team in agile delivery cycles
- Following best practices in documentation, version control, and secure development
What we are looking for
- Proven experience in full stack development using modern frameworks (e.g. JavaScript/TypeScript, Node.js, React)
- Strong understanding of front-end and back-end development principles
- Hands-on experience with AWS services (e.g. Lambda, S3, CloudFront, RDS, CloudWatch)
- Experience working with APIs, databases, and cloud-based deployment pipelines
- A user-focused approach with strong attention to accessibility and interface quality
- Experience working in agile teams and delivering to sprint goals
- A collaborative mindset with strong problem-solving skills and attention to detail
Bonus if you have:
- Experience building platforms for education or mission-led organisations
- Knowledge of WCAG accessibility standards and inclusive design
- Awareness of GDPR and secure data handling
- Interest in streaming or audiovisual technology
This is a brilliant opportunity to apply your technical skills in a meaningful way—building platforms that support both educators and learners and make a real impact across the UK education sector.
About us
Learning on Screen is a membership organisation that champions the use of moving image and sound in post-16 education. We give educators and learners access to millions of films, TV programmes and radio broadcasts—spanning over a century—and support our members to use this content confidently and creatively. From expert copyright advice to innovative partnerships, we help bring teaching to life and open up new possibilities for learning. If you're passionate about education, media, and meaningful impact, you’ll feel right at home here.
We are on a mission to empower post-16 education worldwide.



The client requests no contact from agencies or media sales.
Rosa is on the lookout for someone dynamic, organised, and dedicated to step into this key role within our small and committed team.
We’re looking for someone who is confident managing day-to-day finances and admin with the skills and curiosity to support our systems. This is a home-based, varied and hands-on role, ideal for someone who loves making things run smoothly behind the scenes and takes pride in getting the details right.
If you are motivated, eager to learn, and excited about helping a mission-driven organisation stay organised and efficient—we would love to hear from you.
Responsibilities
This role is a broad role, covering finance administration, systems administration as well as supporting in a wide variety of tasks across the organisation’s work.
Key tasks
Finance
- Manage day to day finances using Xero, ensuring payments are made as scheduled
- Perform all day-to-day bookkeeping duties using Xero and Excel
- Maintain all necessary accounting records including invoices, expenses, payments and transactions
- Ensure payments are made as scheduled and processed through the bank
- Review and maintain supplier records, (including subscriptions, memberships, insurance etc.)
- Maintain accurate financial information regarding donations and grants, including sources of donations and Gift Aid
- Assist with Annual Reports and Accounts process and with annual audit process
Systems administration
- Act as main point of contact for our IT support provider and main systems administrator on our databases (Beacon) and project management tool – no prior experience of these systems is required but you must have a willingness to learn.
- Act as GDPR officer, ensuring data retention and GDPR compliance across the organisation.
- Maintain and update records and processes on project management software.
- Maintain an effective filing and data management system for the organisation across Microsoft SharePoint
- Induct and train staff on new systems and processes.
HR support
- Coordinate the recruitment and induction of staff and contractors.
- Maintain Rosa’s staff handbook, ensuring agreed changes are implemented.
- Lead on Health and Safety compliance across the organisation
- Assist in the policy development and policy review schedule.
Governance support
- Service quarterly Board of Trustee meetings, including collating and formatting of papers
- Maintain accurate Trustee records
- Manage information relating to the Charity, including legal documentation required by external bodies
Grant Administration support
- Process funding awards, including processing payments
- Updating and reconciling grants database with financial management system and 360 giving data
- Undertake regular database cleaning ensuring data is stored correctly.
Philanthropy and Partnerships support
- Assist in the organisation of events
- Support in the transition to a new fundraising database
- Support the recording and reconciliation of donations on the fundraising database, ensuring records are maintained and up to date
How to apply
To apply please download the Job Pack below and follow the instructions to apply via our on-line application form.
Please note, for the link to the application to work, you will need to download the pack.
The client requests no contact from agencies or media sales.
We’re looking for a permanent full-time support officer to contribute their skills, experience, and personality to add value to our Blesma Support team within the Independence and Wellbeing department at Blesma, The Limbless Veterans. The role is a varied one, focusing on all aspects of welfare and support to our members.
This home-based role is to support Blesma members in the South West of England by providing a lifeline to members by delivering effective wellbeing support and advice to help reduce the negative impacts of disability and to assist them in leading independent and fulfilling lives. The role also involves representing Blesma and enhancing the charity’s profile within the local community of your area of responsibility.
The Independence and Wellbeing team works collaboratively across the Association to ensure Blesma’s programmes and services can help our service personnel, veterans and their families.
Blesma is unique as a membership Association as well as a charity. Our members are the heart of all our work – therefore, the impact of Support Officers is clearly visible in the experiences of our inspirational limbless veterans.
If you are interested, and live within the following post code areas, TR, PL,TQ, EX, TA, DT, BH, BA, BS, SN, GY, JE) please read the attached Job Description and apply with your CV and a Covering Letter detailing why you would be an ideal candidate for the role and how your experience and skills match those detailed in the Person Specification.
How to Apply
If you would like to apply for this exciting role, please read the attached Job Description and apply with your C.V. and a Covering Letter which must address the screening questions within the JD. The cover letter should demonstrate how you meet the essential criteria and competencies of the role.
If you are uncertain about your suitability for this role, we encourage you to apply and allow us to assess your fit.
Please note that we may close this advertisement early if we receive a high volume of applications.
We look forward to hearing from you.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Join our team as a Ruby Developer helping us to support teachers, champion great teaching and raise the status of the profession by managing our membership platform and working with our Head of Data and Digital to transition to a Salesforce-centred management system.
Unfortunately we are unable to consider applicants based outside of the UK at this time.
For an audio description of this role and the full application pack, please visit our website.
Job Title: Ruby Developer
Reports To: Head of Data and Digital
Salary: up to £450 per day (inclusive of VAT if applicable)
Contract: Part-time, fixed-term until 31st August 2026 (potential of extension, depending on business need)
Hours: 7 hours per week
Based: Home-based. Our team work from across the country and we are happy to support remote working with the option to come into the London office (WC1) for occasional meetings
Start date: November 2025
Deadline and interview: Applications will close on Sunday 19th October 2025.
Competency-based interviews will be held on Monday 3rd November but we will be reviewing applications on a rolling basis so we may interview as soon as a suitable candidate is identified.
Application: Please apply here by uploading your CV and cover letter. Please use the guidance when writing your cover letter. We encourage you to apply promptly as we will be reviewing applications as they are received and may complete the process earlier than expected if an excellent candidate is identified at an early stage.
The Organisation
The Chartered College of Teaching is a charity and the professional body for teachers. We are working to empower a knowledgeable and respected teaching profession through membership and accreditation.
We are dedicated to bridging the gap between practice and research and equipping teachers from the moment they enter the classroom with the knowledge and confidence to make the best decisions for their pupils.
Our activities mainly focus on four key areas:
- membership
- teacher CPD and accreditation
- research, policy and events
- online and print resources
Since opening membership in 2017, we have grown rapidly. In total our work reaches over 40,000 teachers and more than 3 million young people. In 2020 we published reports ‘Education in Times of Crisis’ around the impact of lockdown; in 2021 we won the Memcom award for ‘Best magazine for a Professional Association or Membership Organisation’; in 2024 we published the working paper ‘Teacher professionalism report’. To date over 600 teachers have been celebrated at Graduation ceremonies for our Chartered Teacher Status pathways. We are a growing and multi-skilled team of 30 people, supported by a Board with a significant track record of experience in a range of fields. Our business plan focuses on growing membership and Chartered Status, and providing meaningful professional learning opportunities for the teaching profession. This role will support our transition from our in-house management platform to Salesforce.
The Opportunity
Our Membership Platform supports the College membership functions to make a difference to the lives of over 3.6 million children taught by our members. It is used to track, manage and support our members to access their benefits.
We are recruiting a Ruby Developer within the Service Operations team to manage our membership platform and provide support to users who access it. During the contract you will:
- Monitor and resolve any issues arising with the platform.
- Manage and maintain the platform so it remains operational.
- Work closely with the Head of Data and Digital to successfully transform and move the current data and services to a new platform built on Salesforce.
- Support membership operations with reporting, payment and refund requests.
This would be an ideal opportunity to work on a project to move our data and processes from a Ruby platform to Salesforce which will move the College’s processes forward to ensure a strong future. In this role you will:
- have autonomy for maintaining and managing our existing membership platform;
- work collaboratively with many of the team across the business, supporting recruitment and retention of our members; and
- help to grow the professional membership organisation for the teaching profession and be part of the team driving the organisation forward at an exciting time for the future of the College.
Platform Management and Maintenance
Most of the time, you will be managing the membership platform, fixing any bugs, keeping the server up to date, ensuring stability, and providing reports to various stakeholders within the College. You will also provide support to the membership team with refund requests through GoCardless and Stripe.
Data and Process Transition
You will spend some of your time working with the Head of Data and Digital to move all relevant membership data and processes over to Salesforce. This will entail preparing data in the correct format and providing support to move automated processes over to the new system.
About You
You do not need to have expertise in absolutely all areas, let us decide! We are committed to creating a diverse and inclusive environment and encourage you to apply. We’re looking for someone that is motivated by our vision. Systems you would be using include Ruby, Heroku, Salesforce, Stripe (including the API) and GoCardless.
Skills and experience
Essential
- Proficiency in Ruby and Ruby on Rails, with 3+ years of experience and with a total of 8+ years in professional software development
- Experience of using Postgres databases
- Technical expertise in platform hosting, integration and upgrades
- Solid experience in CSS using SASS
- Experience of Git development CI
Desirable
- Experience of using Salesforce
- Experience of Using the Stripe API and GoCardless API
- Experience of using Heroku to manage servers and deployment
As well as technical requirements, we are looking for people who:
- have a systematic and analytical approach to problem-solving and technical troubleshooting;
- have the ability to work independently to troubleshoot and resolve problems;
- can work collaboratively with team members to bring about constructive changes and processes;
- ability to explain technical issues to non-technical people.
Why Us?
As an organisation, we care deeply about creating a working environment that supports our people to grow personally and professionally. These are reflected in our organisational values, which outline the distinctive working culture we are looking to create. In particular, these values are reflected in our commitment to:
- Flexible working: responsive management, flexible hours, hybrid or fully remote working
- Professional development, including formal and informal training and support
- Transparency and ownership: we have an open culture that ensures all staff guide our strategic direction
Diversity and inclusion at the Chartered College
As a growing organisation, we are committed to:
- Becoming increasingly representative of the sector and geographies that we operate in
- Providing a positive experience of work as part of an inclusive culture led by our organisational values
- Maintaining an annual EDI action plan - led by the internal team.
What to expect from the recruitment process
- All applications are anonymised until the point of interview
- Line Managers trained in recognising bias
- We implement a standardised interview template and competencies matrix for a fair and transparent process
- All interviews are conducted via Zoom and the use of camera is optional.
If you require any adjustments in order to proceed with an application, including an audio version of this application pack, please make a request as per the application pack.
For more information about joining the Chartered College, please watch this short video from Dame Alison Peacock (CEO).
Your Personal Data
As part of the recruitment process, the Chartered College of Teaching collects and processes personal data relating to job applicants. The organisation is committed to being transparent about how it collects and uses that data and to meeting its data protection obligations.
Pre-employment checks
All conditional offers of employment are subject to:
- Two satisfactory references
- Proof of qualifications
- Eligibility to work in the UK.
We are an employer committed to the safeguarding of children and young people.
You must provide a cover letter and CV for your application to be reviewed. Full details can be found in the application pack.
Our mission is to empower a knowledgeable and respected teaching profession.


The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
We are building a compassionate and high performing organisation at Kentown Support. We are
looking for an ambitious, energetic and collaborative colleague who has both a passion for their work
and the difference it can make to children and their families. This is a pivotal leadership role and
opportunity to join an incredible charity at the beginning of its journey offering a real opportunity to
shape our future success
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Title: Fostering Recruitment Officer
Salary: £26,854 per annum salary (increasing to £29,838 in 18 months) + £750 per annum Homeworking Allowance
Hours & Contract: 35 Hours per week with some evening and weekend working - Permanent Contract
Location: Homebased in West Midlands, within reasonable travelling distance of Walsall and/or West Bromwich
As a ‘not for profit’ organisation, TACT puts the needs of our children and carers first and look to appoint individuals who are as passionate about fostering as we are. We are a homeworking organisation, and we pride ourselves on our flexible working opportunities, available from day one, an extensive wellbeing programme and our benefits package, all curated to nurture a healthy work life balance for all our employees so they can give an excellent service to our carers and the young people and children we care for.
As a foster care charity, TACT invests all surplus income into services, staff, carers, and child development. This means that we have been able to invest unique projects like TACT Connect, our unique and ground-breaking scheme for TACT care experienced young people and adults, as well as our expanding Education and Health services. All our activities are built on our commitment to becoming a fully trauma informed organisation, in line with our key values and ethos.
In 2024 TACT became one of the top 5 charities to work for in the UK, placing 5th in the UK Best Companies Work For survey results , and a top 25 mid-sized company to work with across the whole of the UK. 97% of our people feel proud to work with TACT and think that TACT cares about their wellbeing, while 92% of our people would say they “ love working for TACT”.
The Fostering Recruitment Officer will have a varied and interesting role working flexibly, including evenings and weekends, organising a variety of events, peer support groups, and promotional opportunities amongst local communities. Building relationships and communicating on the fostering process, the post holder will work closely with the West Midlands Team, existing foster carers and children and young people to promote the variety of services and benefits TACT provides to carers that contribute to making a positive difference to the outcomes for the young people and children in our care.
If you want to be valued as a professional, be appreciated at work and contribute to better outcomes for the children and young people connected with TACT,apply now.
Overall Duties of the Fostering Recruitment Officer will include:
- Working collaboratively with the team to progress fostering enquiry management
- Support community recruitment activity to create a consistent pipeline of carer applicants
- Facilitating a smooth application and assessment process for potential foster carers
- Undertaking essential admin relating to record keeping, creation of data for analysis, evidence for measuring objectives
- Creative contribution to innovation and improvement of strategies and local recruitment activities
- Maintaining an understanding of regulations and requirements for provision of foster care services
- Working flexibly, including evenings and weekends, and travelling throughout the area
TACT offer an excellent employee benefits package including:
- 31 days paid holiday plus 8 annual bank holidays.
- Progression to salary target rate upon completion of 18 months service.
- 45p per mile for business travel.
- Flexible working arrangements (including compressed hours, flexibility around core hours, volunteer days policy).
- Family friendly policies.
- Homeworking ‘bundle’ including annual allowance, IT equipment and a loan for home office set up.
- Help@Hand Employee Assistance Programme (including CBT counselling, 24/7 remote GP appointments, physiotherapy, mental health support and second opinions on serious diagnosis).
- An hour a week of live, expert led activities through the Annual Employee wellbeing Programme.
- Menopause Policy and free Menopause Clinician Appointments.
- Stakeholder Pension Scheme (salary sacrifice).
- Fantastic learning and development opportunities for all roles.
This is a homebased role with the requirement for frequent travel across the West Midlands Area to travel to face-to-face events, team meetings, training and team wellbeing events.
An Enhanced DBS clearance is required for this role and will be processed by TACT on your behalf.
Closing Date: Midnight on Sunday 9th November 2025
Interview Date: Thursday 20th November 2025 (via Microsoft Teams)
Safeguarding is everyone’s business and TACT believes that only the people with the right skills and values should work in social work. As part of TACT’s commitment to safeguarding, we properly examine the skills, experience, qualifications, and values of potential staff in relation to our work with vulnerable young children. We use rigorous and consistent recruitment approaches to help safeguard TACT’s young people. All our staff are expected to work in line with TACT’s safeguarding policies.
We reserve the right to close a vacancy earlier than advertised if the volume of applications is excessive, you are therefore advised to apply at your earliest convenience.
TACT does not accept unsolicited CVs from external recruitment agencies, nor the fees associated with them.
Looking to develop your fundraising career and learn all aspects of the fundraising mix? We are promoting our current Fundraising Officer, so need a new one!
The ME Association is dedicated to supporting people affected by ME/ CFS (Myalgic encephalomyelitis/chronic fatigue syndrome). We fund biomedical research, campaign for change and provide a wide range of support services to help those with ME/CFS.
As Fundraising Officer, you’ll play a vital role in securing funding to help people with ME/ CFS. You can make a positive difference to thousands of people’s lives.
We are looking for someone who
- has experience of fundraising ideally in community or challenge event fundraising
- has excellent written and verbal skills – with experience of building strong relationships
- Is an open and friendly person who takes pride in being a positive change in the world
- has excellent project management and time management skills
- has experience of delivering against targets
- has a sound understanding of the principles of fundraising including ethical fundraising and GDPR compliance
- has used Raisers Edge or equivalent fundraising database
- has a high level of competence using Microsoft Office software and is able to quickly adapt to new technologies
You will be responsible for:
- Providing a high standard of stewardship for supporters, nurturing existing supporters, thanking donors, and supporting charity events, such as our supporter reception.
- Developing our charity fundraising appeals
- Developing and promoting the challenge events portfolio.
- Keeping the fundraising pages updated, helping to design and produce fundraising materials (flyers and fundraising packs).
- You will be working closely with the Fundraising and Development Manager and will be required to support the wider Communications team where needed with additional fundraising activities.
This position is home-based with occasional travel for fundraising events.
Initially a 12 month contract, but with the possibility of becoming a permanent position for the right candidate.
A driving license isn’t essential. Occasional evening and weekend work may be required for events.
The successful candidate will be IT literate, an excellent communicator, highly organised with a strong attention to detail.
A background in fundraising is required, although this could be from intern or voluntary work. An understanding of ME/CFS is desirable.
A bit more about the role....
Stewardship
- Monitoring the fundraising inbox, acting as a first point of contact for a wide range of supporters and enquirers.
- Developing individual giving income through enhanced communications, great stewardship and supporting on fundraising appeals.
- Nurturing our regular givers and looking for ways to grow our regular-giving donor base.
- Completing thanking processes efficiently for donations.
- Developing and managing tools and resources to support fundraising events such as sending out t-shirts, posters, flyers, donation boxes and fundraising packs when requested.
- Liaising with the communications team to create promotional materials to advertise events through the website and social media channels to increase engagement.
Administration
- Keeping accurate records of all prospect and supporter interactions on our CRM system, Raisers Edge NXT.
- Optimising fundraising and donation opportunities at key charity events, researching and recording information.
- Supporting the Fundraising and Development Manager as and when needed.
- Working with colleagues across, communications and services teams to ensure a smooth flow of information to support fundraising promotion and engagement.
What happens next
If you are interested in applying, send your CV and a covering letter via Charity Job
Covering letters should be a maximum of one A4 side and give examples of:
- experience of fundraising
- building strong relationships
- project management skills
- delivering against targets
- using CRM databases
Interviews with successful applicants will be held online.
This post and final appointment are subject to satisfactory references and an enhanced DBS check.
Good luck!
Jim Morrison
Fundraising and Development Manager
The ME Association
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
At Viva, we want children everywhere to have life in all its fullness. Viva inspires, supports and connects networks of churches and community-based organisations to work together to make a bigger, better and longer-lasting impact in the lives of children.
We do this by providing coaching, supporting programme implementation, helping them access funding, creating tools to measure impact, and facilitating a global community of learning.
As Viva's Finance & Operations Manager, you will ensure the smooth running of the organisation’s finance and operational systems. You’ll be in a hands-on role, responsible for day-to-day bookkeeping, financial administration, and supporting core operational processes for the UK charity and overseas entities. Working alongside the COO and Finance Director, you will help ensure Viva remains financially sound, compliant and efficient. Through all this, you will play a vital role in making it possible for Viva to achieve its goal of enabling more children to live life in all its fullness.
Your responsibilities will include:
- Finance: undertaking and managing the efficient day-to-day operation of Viva’s finance function
- Operations: ensuring the effective operation of our logistics, IT infrastructure and data
This role will suit you if:
- you have a demonstrated track record of financial management experience
- you are experienced in managing operational systems, in particular IT and data protection
- you have an accountancy qualification e.g. minimum AAT Level 3
- you are a great problem solver with high levels of accuracy and attention to detail
- you are looking to join a welcoming, creative, supportive and international team
Location: this role can be remote, hybrid or office-based in Viva’s Oxford office with occasional travel to the office or other locations in the UK
Hours: 37.5 hours a week, Monday to Friday
Salary: £40,000 per annum
Reporting to: Chief Operating Officer
How to apply: Take a look at the full job description and person spec in the Job Information Pack and then click the CharityJob Apply button below. You’ll be asked to submit a CV and cover letter and answer a few short screening questions about your relevant skills. Please note that you will need the right to live and work in the UK to apply for this role.
Key dates: the closing date will be midnight on Sunday 26th October 2025. Interviews will be held online on Thursday 6th November 2025.
Life in all its fullness! That's what we want for children everywhere.
The client requests no contact from agencies or media sales.
Please apply using our Application Form which can be downloaded via Charity Job. Working days are to be agreed with the successful applicant for this part-tme, 21-hour position.
The West Midlands Synod of the United Reformed Church is looking for an individual to provide technical expertise on buildings and property in support of Synod Officers, members of Synod Committees and local churches.
This post will involve some travel to properties around the West Midlands (Shropshire, Staffordshire (including the Black Country), Herefordshire, Worcestershire, Warwickshire, Birmingham (including the Royal Town of Sutton Coldfield and Solihull Metropolitan Borough) and all of Gloucestershire except that covered by the South Gloucestershire Local Authority)
The successful candidate will be working to a wide brief and is expected to undertake a range of duties including, but not limited to, advising and initiating action on property issues in local churches, overseeing quinquennial inspections and manse inspections, and providing advice on property-related matters to Synod Committees.
We are looking for someone who:
- has experience of property matters either through extensive operational management or through the practice of a relevant profession, while holding appropriate qualifications at higher or professional level
- has some knowledge of charity procedures
- is a team player and is used to working collaboratively
- possesses effective oral and written communication skills
- possesses sound IT skills
- has a willingness to work within the Christian ethos of the United Reformed Church
- can work flexibly with some evening and weekend work
- is a car driver (as many of our properties cannot be easily reached by public transport)
In return we can offer a friendly, supportive and flexible working environment, five weeks’ annual leave and a contributory pension scheme.
We do not accept CVs and require candidates to fill in an application form to ensure we consider each person on equal terms. We follow United Reformed Church Safer Recruitment Policy and Practice.
Closing date for applications: 5pm on Monday 20 October 2025.
Interviews will be held in the week beginning 17 November 2025.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Chief Executive Officer
We are looking for a visionary and compassionate Chief Executive Officer (CEO) to lead the charity into its next exciting chapter, as Kids for Kids’ celebrates their 25th Birthday.
This is a unique opportunity to succeed our Founder and make a lasting difference for children and families facing one of the world’s worst humanitarian crises.
Position: Chief Executive Officer
Location: Home based (with occasional travel)
Salary: £65,000 – £75,000 per annum (commensurate with experience)
Hours: Full Time (37.5 hours per week)
Contract: Permanent
Closing Date: Sunday 26th October, the client reserves the right to interview before the closing date so please apply asap.
The Role
As CEO, you will provide inspirational leadership, overseeing all aspects of the organisations work in the UK and abroad, ensuring continued impact and growth. You will manage our fundraising programme, finances, and operations, as well as motivate and inspire a small but highly dedicated team and network of volunteers.
You will:
- Lead the organisation’s strategy, safeguarding its mission and values.
- Oversee all fundraising, awareness-raising, and financial management.
- Report regularly to the Board of Trustees, working closely with the founder as she transitions to her role as Chairman of Trustees.
- Be the public face of the charity, representing us at events, with donors, and in the media.
- Manage relationships with our Patrons, celebrities, supporters, and volunteers.
- Oversee major fundraising events including our Candlelit Christmas Concert, Gala Gourmet Dinner Dance, and 25th Birthday celebrations in 2026.
This role is central to ensuring that more children and families in Darfur can access lifesaving and sustainable support, enabling communities to thrive despite unimaginable hardship.
About You
We are seeking an experienced and highly motivated leader with a strong track record of management, fundraising, and financial acumen. You will be values-driven and compassionate, with the ability to inspire others and build meaningful relationships at all levels.
You will have:
- Proven senior leadership experience, ideally in the charitable or not-for-profit sector.
- Strategic thinking skills with strong financial and operational management experience.
- Demonstrable success in fundraising and developing new income streams.
- Experience of working with Boards of Trustees and managing governance requirements.
- Strong communication and presentation skills, with experience of acting as a public spokesperson.
- The ability to inspire, manage, and grow staff, volunteers, and supporter networks.
Desirable:
- Ability to speak Arabic.
How to Apply
Please apply by providing a CV and cover letter demonstrating your suitability for the role.
About the Organisation
This is the only charity founded specifically to help children in one of the most challenging regions of the world, Darfur, Sudan. For the past 24 years we have been transforming the lives of children through a unique package of integrated projects, working closely with the communities themselves. Since 2001 we have adopted 110 villages, transforming the lives of over half a million people.
There could not be a more exciting time to take the charity forward. You will be responsible for shaping both the projects in Darfur, and all the exciting opportunities to raise awareness and funds in the rest of the world.
Other roles you may have experience of could include Charity Director, CEO, Chief Executive, Chief Executive Officer, Senior Director, Finance Director, Corporate Services Director, Human Resources Director, IT Director, General Manager, Operations Director, Partnerships Director, Managing Director, CFO, Fundraising Director etc.
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
The Cleft Lip and Palate Association (CLAPA) is the national charity for people affected by cleft lip and palate in the United Kingdom.
We are looking for a Data Officer to join our small, busy team and ensure the data we work with is accurate, complete and up to date.
CLAPA’s Data Officer is responsible for the day-to-day flow of data in and out of the charity’s various systems, including fundraising, marketing and service-use platforms. They ensure this data is captured, formatted and imported in a timely and accurate manner, and assist with data analysis to support everything from funding applications to decisions around organisational strategy.
This post also plays a key role in troubleshooting and development of CLAPA’s data systems and works with staff at all levels of the charity to understand and fulfil their data needs. They will be trained and supported in every aspect of their work by the Digital Product Manager.
The successful candidate will be highly IT-literate, with a strong eye for detail, a passion for hunting down errors, and a good understanding of data management and protection principles. They will enjoy working flexibly with a remote team of dedicated colleagues to find creative solutions to unique problems and support CLAPA’s vision and values.
Applications close: 9am on Monday 3rd November 2025
Interviews: Friday 14th November 2025
Start date: ASAP
Please apply using the application form linked in the full recruitment pack.
“Being CLAPA's Data Officer has been one of the most rewarding and interesting experiences of my working life. The role brings together the complexities of data management and analysis, alongside a tangible connection to CLAPA's work and impact. The work is always interesting, especially if you're someone who loves problem solving and collaborating on novel solutions. More broadly, CLAPA is a genuinely warm and welcoming place to work, where it really feels like everyone's effort and time is appreciated.”
– Outgoing CLAPA Data Officer (2023-2025)
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About More Than A Roof:
More Than A Roof is a charity dedicated to empowering individuals and families experiencing homelessness. Our vision is a world where everyone has a secure home, and no one needs to stay in temporary accommodation to avoid homelessness. We work alongside vulnerable people in temporary accommodation to improve their lives and communities, unlock their potential, and open new possibilities. We provide practical and emotional support and stability, aiming to make any stay in temporary accommodation short, rare, and non-recurring. We work in close partnership with organisations like The Housing Network, Community Shop and a large number of Local Authorities.
The Role:
The CEO will be responsible for leading the strategic growth, fundraising, and external engagement of More Than a Roof. This role will focus on developing and communicating the charity’s mission, building strong partnerships, and securing funding to expand our impact across the UK.
The CEO will act as the external face of More Than a Roof, engaging supporters, funders, and strategic stakeholders to raise awareness and increase income. While the charity exists to support individuals & families experiencing homelessness, delivery of frontline services and direct engagement with residents is undertaken by our partner organisations, such as The Housing Network. The CEO will ensure that the voice and experience of those we support shapes our fundraising narrative, advocacy, and programme design, without duplicating the operational role of our delivery partners.
Key Responsibilities:
- Work alongside colleagues at The Housing Network to support individuals and families (including individuals over 18’s, families, and prison leavers) as they move into temporary accommodation.
- Facilitate connections for beneficiaries within the local community in Leicester, helping them build support networks.
- Signpost beneficiaries to relevant external support agencies and services to address their diverse needs (e.g., health & wellbeing, training & life skills, employment, financial matters).
- Collaborate closely with on-the-ground partners, such as Community Shop in Leicester, to ensure integrated support.
- Collect and maintain accurate beneficiary data and records, ensuring compliance and contributing to outcome reporting.
- Actively support the charity's social media presence and engagement.
- Play a key role in fundraising activities, demonstrating a proactive approach and a proven track record of successful fundraising initiatives.
- Regularly report to and support the Board of Trustees, providing updates on beneficiary progress and charitable activities.
About You:
We are looking for an exceptional individual who is passionate about making a tangible difference in the lives of people experiencing homelessness. You will be a self-starter with a proactive approach, comfortable working independently as the charity's first paid employee.
Essential Skills & Experience:
- A proven track record of working in a local charity, demonstrating an understanding of the charity sector, particularly in the field of homelessness.
- Confidence and a highly self-motivated approach, capable of managing your own workload effectively.
- Knowledge and understanding of the homelessness sector, its complexities, and challenges.
- Solid understanding and practical experience of safeguarding principles and procedures.
- Familiarity with trauma-informed care principles and their application in support settings.
- Experience in crisis intervention and the ability to respond effectively in challenging situations.
- Excellent communication and interpersonal skills, with the ability to build rapport and trust with diverse individuals and families, supporters of the charity and external stakeholders and funders.
- Strong organisational skills with attention to detail for accurate record-keeping and data collection.
- A proven track record in successful fundraising, with the ability to contribute to and lead fundraising initiatives.
- Proficiency in using IT for record-keeping, communication, and social media.
Desirable Attributes:
- Experience working with diverse client groups including families, individuals over 18, and prison leavers.
Qualifications:
No specific formal qualifications are required for this role, however, this is not an entry-level position for someone stepping into their first charity job. Relevant experience and knowledge are paramount. A proven track record in fundraising activities, demonstrating a proactive approach and a proven track record of successful fundraising initiatives.
Benefits:
- Competitive wage.
- Pro-rata paid annual leave.
- Pension scheme contribution.
- Travel expenses.
- Flexible working hours.
We want to see a world where everyone has a secure place to call home, and no one has to stay in temporary accommodation to avoid homelessness.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Project Officer – Active Journeys
London East & South East
£28,831 per annum (pro rata for part time)
Ref: 85REC
Full time 37.5 hours per week – we are happy to talk flexible working
Base: Hybrid, with travel around London, East & South-East
ABOUT THE ROLE
This is a fantastic chance to join the Walk Wheel Cycle Trust, working within the Active Journeys team as our new Project Officer.
As the Project Officer you will be required to play a dynamic role in delivering a variety of walking, wheeling, and cycling projects that make a real difference to people's lives.
In this varied role, you will be responsible for planning and delivering practical activities for young people in schools, supporting the implementation of School Streets to create safer and healthier environments, and working closely with the National Cycle Network and Infrastructure teams on community engagement for related schemes. You will engage with a broad range of internal and external stakeholders, building strong relationships to ensure the successful delivery of projects, and will also be responsible for integrating Sustrans volunteers into your work to help maximise impact and community involvement.
This role involves regular travel, with work taking place at different locations to support and deliver projects for the Walk Wheel Cycle Trust.
ABOUT YOU
We ask that you have experience in the following areas:
- Experience of managing small clearly defined projects or experience of delivering work packages as part of a project.
- Experience of working as part of a team and building meaningful and collaborative relationships, both internally and externally.
- Understanding of active travel and issues facing communities that experience inequalities.
- Knowledge and understanding of behaviour change theories and tools.
- Knowledge and experience of applying health and safety procedures including risk assessment
- Knowledge of safeguarding principles.
- Experience of leading group workshops and presenting to audiences online and in person.
- Ability to ‘flex’ across different projects at different delivery stages and local contexts.
WHAT WE OFFER
In return you will enjoy flexible hybrid working that’s shaped around what works best for you and your team, plus a supportive and rewarding environment where you can thrive.
Wellbeing
- 28 days’ leave per annum plus bank holidays for full-time working
- Ability to buy an extra week of annual leave (pro-rata for part-time staff)
- Staff volunteer days
- 24/7 free, impartial and confidential support service
- We are members of the Green Commute Initiative and Cycle Scheme who both offer cycle to work schemes
Financial
- Group Personal Pension scheme with a 6% or 7% of basic salary contribution being matched by Sustrans
- Bike, computer and season ticket loans
- Discount benefits
- London Weighting Allowance of £4,530 for all those living within a London Borough (32 local authority districts plus the City of London)
- Death in Service benefit – 3 x annual Salary
Family Friendly
- Enhanced maternity and paternity pay
- Flexible Working practices (full time hours are 37.5 per week, Monday - Friday)
ADDITIONAL INFORMATION
- Closing date for the receipt of completed applications is 23:59, 26 October 2025
- Interviews will take place via MS Teams during the week commencing 10 November 2025
Our Values
- We are always learning
- Championing equity
- Taking ownership
- Delivering Together
We're the charity making it possible for everyone to walk, wheel and cycle




