It support technician jobs

Vacancy Reference Number:

ITUST/IT/FS/UK-R1

Position title:

IT User Support Technician

Reports to:

Infrastructure Manager

Location:

Muslim Hands, 148 – 164 Gregory Boulevard, Gregory House, Nottingham, NG7 5JE

Hours of Work:

Full-time, 35 hours per week

Salary guideline:

(Up to) £35,000.00 per annum (commensurate with experience)

Terms of Employment:

18-Months’ Fixed Term Contract (Extendable and renewable subject to successfully completing the initial 6-Months’ Probationary Period)

Application Process & Closing Date:

Please send an introductory email telling us why you are suitable for the role along with your CV by no later than 5th November 2025.

Approx. Interview & Role Commencement Date(s):

Interviews: ASAP

Start: ASAP thereafter

Note: Strong Applicants may be contacted sooner, ahead of the closing date, to hold an Online Interview with Muslim Hands; therefore, please familiarise yourself with ZOOM and MS Teams post successful submission of your application.

Other Information:

Muslim Hands is a UK based international relief organisation working in over 40 countries worldwide. The Head Office in Nottingham and a fundraising team in Whitechapel London; occasional travel between the two locations. Muslim Hands UK is seeking an enthusiastic and passionate individual to join our team during an exciting period of growth and change as we have ambitious plans to grow our activities by 2025.

Muslim Hands is an NGO that is at the forefront of delivering live saving aid and emergency relief to those who need it most, as well as building long term solutions that help the needy and impoverished worldwide.

The Fundraising team is young, diverse and dynamic and is set up to deliver and turn around tasks efficiently in a fast-moving sector. We thrive on new and creative ideas, always keeping the needs of our donors first and foremost.

The Role:

Are you passionate about IT and enjoy helping people solve problems? Muslim Hands is seeking an enthusiastic IT Support Technician to join a small but dynamic team managing our IT systems and supporting end users across the charity.

The ideal candidate will be hardworking, eager to learn, and have hands-on experience in workplace IT support. You will work closely with the IT Manager to maintain and enhance the hardware, software, and systems that keep our charity running smoothly.

Key Responsibilities:

· Deliver timely technical support to end users via phone, email, remote tools, and in person.

· Diagnose and resolve hardware, software, and networking issues efficiently.

· Install, configure, and maintain desktops, laptops, mobile devices, and peripheral equipment.

· Provide support for Microsoft Windows, Office 365, and line-of-business applications.

· Administer and troubleshoot VoIP telephony systems, with familiarity in SIP phone systems.

· Manage user accounts, permissions, and security groups within Entra AD and work within the Azure environment.

· Track IT support tickets, documenting resolutions and any remedial actions taken.

· Assist in maintaining and upgrading IT infrastructure, including networks, servers, desktops, laptops, and other equipment.

· Perform regular system maintenance as directed by the IT Manager.

· Maintain accurate documentation, including Asset Registers, IT Policies, and Departmental Workflows.

· Provide out-of-hours support during agreed periods.

· Undertake any other reasonable responsibilities as required by the IT Manager.

· Uphold and promote all Muslim Hands’ Policies and Codes of Practice.

Skills and Experience

· Master’s degree in Information Technology, Computer Science, or equivalent experience.

· Previous experience in a technical support/helpdesk role.

· Hands-on experience with VoIP systems (setup, support, troubleshooting).

· Strong knowledge of Windows operating systems, Microsoft 365, and common business applications.

· Understanding of networking concepts (LAN, Wi-Fi, VPN, TCP/IP).

· Excellent interpersonal and communication skills, with a customer-first approach.

· Strong team player.

· Passion for supporting the charity/third sector.

Essential for Successful Postholder to:

• Possess the ability to demonstrate current eligibility to work within the United Kingdom
• Be able to either:

1. Provide a valid Disclosure Barring Service (DBS) certificate (issued within the last year) when requested by Muslim Hands; 

OR

2. Undertake to provide full cooperation for Muslim Hands to perform a DBS Check at the required level appropriate for this / similar role.

• Demonstrate Muslim Hands’ values and ethics in own working practices, approach and conduct
• Support with other Fundraising activities from time-to-time, committing to partake in live TV-Appeals during our peak periods.
• Undertake any reasonable responsibilities as required by Line Manager
• Promote and adhere to all Muslim Hands Policies, Procedures and Professional Practices

How to Apply

Please send an introductory email telling us why you are suitable for the role along with your CV by no later than 5th November 2025. Please note your application will not be considered if you don’t meet the essential requirements of the role. ​

We reserve the right to end the application procedure early should the right candidate be found. 

NB: This Job Description is illustrative and non-exhaustive in scope.  The post-holder may be required to undertake any reasonable tasks as and when required by Line Manager from time to time to reflect the changing needs of the Organisation.

Finance Manager 
We are seeking a Finance Manager to join the growing Reaching Higher team and bring our finance function fully in-house. We are looking for a skilled and detail-oriented professional who will play a pivotal role in ensuring strong financial systems, accurate reporting, and sound financial planning. The successful candidate will demonstrate a proven track record in financial management and governance, budgeting and forecasting, payroll and pension oversight, and the ability to provide clear strategic insight and analysis to support organisational growth and sustainability.

Purpose of this Role

Our finance functions are currently partially outsourced to an external contractor. Our income has grown significantly over the past five years and our Board have now decided to employ a Finance Manager and bring financial expertise in-house. In this new position as the Finance Manager at Reaching Higher, you will play a vital role in ensuring accurate financial reporting and planning, payroll and pension management, and financial governance and compliance. You will support all aspects of Reaching Higher’s work and development through ensuring strong financial systems. 

You will work closely with our team to ensure that all day-to-day finance requirements are met, including accurate grant finance monitoring and reporting to multiple funders. You will also work closely with our senior leaders and board to build the charity’s financial resilience and the financial awareness of our wider team.

You will work closely with the Executive Assistant & Administrator and report to the Executive Director, as well as working closely with the Executive Team, Treasurer and wider Board. 

 

About Reaching Higher 

Reaching Higher is a youth organisation which works with over 2000 young people aged 9-21 each year across Croydon and surrounding boroughs. Developed in partnership with local churches, we are a youth-led charity with a Christian ethos and this role is restricted under basis of faith.We have a particular emphasis on providing mentoring support to young people and supporting their development as leaders. We have established strong links with key local, London and UK-wide organisations and our approach leads us into regular working contact with partner schools, community groups and churches.  

Please see our job specification table below for more information.

Qualification 

-AAT or Accountancy body qualified preferred, with at least 5 years’ experience

Experience

-Experience of maintaining accounting ledgers

-Experience of charity accounting & SORP principles

-Experience of a Finance Manager role 

-Experience of using Microsoft packages with excellent IT skills

-Experience of working in a small team

-Experience preparing monthly / quarterly management accounts

-Experience preparing annual statutory accounts and being involved with audit processes

-Experience managing financial operations, planning, reconciliation, reporting and analysis

-Experience of working with and co-ordinating income and expenditure across multi-project budgets

-Experience running monthly payroll 

-Knowledge of a range accounting software – preferably Xero

-An understanding of our work and the sector Reaching Higher operates in

-An understanding of good financial management and the importance of care and accuracy

-Knowledge of financial governance, including accounting regulations and best practice 

Skills

-Well organised, efficient and accurate

-Able to maintain confidentiality and deal with sensitive information

-Articulate with good verbal and written communication skills – ability to work with and support non-financial officers and managers

-Ability to propose new and maintain existing controls within the organisation

-Ability to work independently on multiple projects, organise own workload and prioritise

-Ability to take responsibility for the finances of the charity, and work with the senior team to ensure financial stability and/or growth

Personal Qualities 

-Demonstrable commitment to working in ways which promote equality of opportunity

-Commitment to continuous professional development

-Confident in working alone or at home

-Strong work ethic, results-motivated and solutions-focused

-Ability to work on own initiative, be pro-active, consider implications and make decisions.

-Capable of working to tight deadlines

-Ability to take an agile, flexible and responsive approach to management and responsibilities 

-Willing to strive for quality and excellence, setting high goals and committed to continuous improvement

-Commitment to equality and diversity and an understanding of how to promote them in your work

 

At Viva, we want children everywhere to have life in all its fullness. Viva inspires, supports and connects networks of churches and community-based organisations to work together to make a bigger, better and longer-lasting impact in the lives of children.

We do this by providing coaching, supporting programme implementation, helping them access funding, creating tools to measure impact, and facilitating a global community of learning.

As Viva's Finance & Operations Manager, you will ensure the smooth running of the organisation’s finance and operational systems. You’ll be in a hands-on role, responsible for day-to-day bookkeeping, financial administration, and supporting core operational processes for the UK charity and overseas entities. Working alongside the COO and Finance Director, you will help ensure Viva remains financially sound, compliant and efficient. Through all this, you will play a vital role in making it possible for Viva to achieve its goal of enabling more children to live life in all its fullness.

Your responsibilities will include:

• Finance: undertaking and managing the efficient day-to-day operation of Viva’s finance function 
• Operations: ensuring the effective operation of our logistics, IT infrastructure and data

This role will suit you if:

• you have a demonstrated track record of financial management experience
• you are experienced in managing operational systems, in particular IT and data protection
• you have an accountancy qualification e.g. minimum AAT Level 3 
• you are a great problem solver with high levels of accuracy and attention to detail
• you are looking to join a welcoming, creative, supportive and international team

Location: this role can be remote, hybrid or office-based in Viva’s Oxford office with occasional travel to the office or other locations in the UK

Hours: 37.5 hours a week, Monday to Friday

Salary: £40,000 per annum

Reporting to: Finance Director

How to apply: Take a look at the full job description and person spec in the Job Information Pack and then click the CharityJob Apply button below. You’ll be asked to submit a CV and cover letter and answer a few short screening questions about your relevant skills. Please note that you will need the right to live and work in the UK to apply for this role.

Key dates: the closing date will be midnight on Sunday 26th October 2025. Interviews will be held online on Thursday 6th November 2025.

St James is an innovative and dynamic local charity working with diverse communities to help them fulfil their potential and live life to the MAX! Supporting disabled children, adults and their families, providing a multi-lingual Advice Service; dishing up at the Community Café are just a few of the many things we do to benefit individuals and communities.

We are seeking a dynamic Finance Manager to take charge of all fiscal matters to enable the charities work to continue to flourish and grow.  The post holder will be a member of the Senior Management Team and be responsible to the CEO, therefore they will be expected to contribute to the development of the charity.

The job will be full time, which is 37 hours a week, Monday to Friday.  Flexible start and finish time are avilable, around the core hours of 10am to 4pm, but we do require you to work from our Centre in Derby. 

The responsibilities of this post are:-

• Create and record monthly sale invoices to send to clients and customers and credit control
• Process supplier invoices
• Manage petty cash, credit cards and cash flow
• Undertake payroll, expenses and pensions
• Check monthly balance sheet reconciliations and bank reconciliations,
• Prepare the annual financial budgets in conjunction with the Senior Management Team and CEO
• Prepare monthly accounts and reports comparing actual expenditure to budget for St James Centre and report any major variances to the CEO
• Prepare a summary financial report for Board Members (approximately 6 times per year)
• Work with the company auditors to support the preperation of he Annual Accounts

Person Specification:  You will need to have at least an AAT Level 4 qualification or a full or part qualified accountant ACCA/CIMA and a minimum of 3 years experience of managing finance in a medium sized Organisation. Excellent IT skills in Moneysoft, Sage, Excel and Word are needed. Knowledge of the Voluntary Sector is helpful. Willing to complete an enhanced DBS.
 

The salary is £35,921 per annum.  We offer 25 days annual leave plus 8 bank holidays.

If you would like to apply please send your CV with a covering letter explaining why you are interested in the position   The closing date is Monday 20th October and Interviews will be held on Monday 27th October 2025. 

Circa: Salary - Salary Plan, 26,576.00 GBP in addition to the salary we offer Annual London Weighting Allowance - £3,710 per annum
 
We are currently looking for a Building Services Assistant to work at our London Office, Burlington House on 18 months contract.
 
You will join our team at Burlington House and play a vital role in maintaining one of London's most distinguished venues. This position offers the opportunity to ensure exceptional standards while contributing to the seamless operation of a stunning facility. You'll be responsible for upholding exemplary housekeeping practices and maintaining a secure environment for all colleagues and visitors. Working in close collaboration with our experienced Hospitality team, you'll provide comprehensive support for a diverse range of internal and external events, bringing adaptability and judgment to every situation. The role extends beyond traditional facilities management, as you'll serve as a technical resource, providing AV and IT support for events while partnering with both internal and external Technology teams to deliver responsive assistance as needed.
 
This position operates on shift patterns typically between 8:00am and 10:30pm to support events, requiring flexibility to work overtime including early mornings, late evenings, and weekends to support our varied event schedule. We're seeking a proactive professional who values variety and enjoys working in a dynamic environment where you'll have the autonomy to approach challenges with creativity while maintaining the highest standards of service excellence. At Burlington House, you'll be part of a collaborative team environment where your expertise directly contributes to successful outcomes, offering genuine opportunities for problem-solving and the satisfaction of supporting events that make a lasting impact. We need someone who takes pride in their work, demonstrates reliability under pressure, and is committed to delivering outstanding results in this prestigious setting.
 
Responsibilities:
 
• To provide Audio Visual (AV) support to internal and external events.
• To provide the Building Services Supervisor with up-to-date information/feedback on any AV related issues reported, the objective being to seek the optimum AV service delivery for the venue.
• To establish and maintain an excellent working relationship with the chosen external AV service provider, whilst monitoring service levels and performance, ensuring the RSC receives optimum service on all onsite facilities within their remit.
• To assist in the efficient running of Burlington House, as an events venue and as a working office for RSC staff.
• To provide room set-up and meeting room services to the Hospitality team assisting to the efficient running of events at the venue.
• To undertake security and lock up services for the building.
 
Main requirements:
 
• Good IT skills, including familiarity with Microsoft, Windows and up to date knowledge of Zoom, Teams and similar video conferencing kit and software.
• A good understanding and experience of building services/facilities related duties and requirements.
• Ability to work directly with customers, including at times, problem solving whilst under pressure, with excellent communication and interpersonal skills and attention to detail.
• Good understanding and awareness of Health and Safety practices and able to undertake manual handling tasks.
• Well organised with good administrative skills, able to meet role requirements and working hours.
 
When applying, please provide an up-to-date CV and a supporting statement (no more than 500 words) indicating how your skills, knowledge and competencies match the requirements outlined in the job description.
 
Benefits
 
At the Royal Society of Chemistry, we promote a healthy work/life balance and flexible working options across the organisation. We offer a comprehensive benefits package to all employees including:
• 26 days paid holiday per annum
• 35-hour working week with flexible options, to be agreed with your line manager
• Enhanced maternity and paternity leave
• Paid volunteering days
• Pension plan with up to 12% employer contributions (depending upon your contribution)
 
Visit our Work For Us website to learn more about us, our benefits, equal opportunities statement and inclusive culture pledge.
 
At the RSC, we recognise the benefits of a diverse workforce and welcome applicants from a range of backgrounds to apply. We particularly encourage applications from disabled and ethnic minority candidates.
 
As a part of the Disability Confident Scheme, we endeavour, where possible, to offer an interview to candidates meeting the essential criteria of the role, who has a substantial physical/mental impairment which impacts their ability to carry out day-to-day tasks.
We are committed to making our recruitment processes accessible to all and as part of this, we are flexible in the ways we give and receive information. If you would like to apply using a different format, please contact the Recruitment Team
 
You may also have experience in the following: Facilities Technician, Facilities Engineer, Facilities Assistant, Maintenance Technician, Reactive Maintenance, Building Services, Caretaker, Technician etc.
 
REF-224 469

About the Role

Ally Pally is looking to recruit 2 Accounts Assistants to provide support to the finance team, working across purchase and sales ledgers in both the Trust and Trading Subsidary. You will hold an AAT qualification at level 3 or 4 or have equivalent work experience, with proven experience working in a similar accounts generalist role preferably in retail, hospitality or the leisure sector. 

About Ally Pally

We are a major event, heritage and cultural destination in North London. We host live music, live sport, theatre productions and Park events all year round. All the money that is generated by events goes back into maintaining and restoring the Park and Palace, to celebrate and share the past, deliver extraordinary ecperiences at present, and regenerate for the future

Key duties

Purchase

• Match invoices with purchase orders checking for completeness and accuracy
• Ensure direct debits and regular payment invoices are received, approved and processed
• Upload payments on bank ready for authorisation
• Send out remmittance statements

Sales

• Reconcile and record sales transactions from EPOS system
• Post receipts to customer account

Bank

• Record ank transactions in the accounting system
• weekly bank reconciliations

Payroll

• Support with the monthly payroll processing schedule
• Ensure timesheets are received from departments on time and follow up queries
• Prepare and upload chargeable costs journey into finance system

General

• Assit with year-end audit
• Maintain accurate and up-to-date financial records including ledgers and journals
• Assist in the preparation and monitoring of budgets
• identify and mitigate financial risks such as fraud or financial discrepancies

This is not an exhaustive list. Please see the JOB PACK attachment for further details.

To apply, please send your CV and cover letter outlining how you meet the reauirements of the role with reference to the job descripton and person specification.

The deadline for applications is 9am Wendesday 22 October 2025

Derby County Community Trust has a clear mission.  We harness the power of Derby County Football Club to improve lives and communities through sport, physical activity, health and education.  We help more than 25,000 people per year and our work is recognised and respected at regional and national levels.  Since 2008 we have been encouraging participation and achievement in sport, improving health and wellbeing, providing and enhancing education and promoting equality and diversity. 

We care about our community; we care about our people.  We have an exciting opportunity for a passionate, enthusiastic self-starter to join our Finance team in the role of Finance Assistant. 

Our values underpin everything we deliver as a charity you will be responsible for modelling these values through yourself and your work.  Alignment to our values is key to being successful in this role, along with the ability to build and maintain effective working relationships with our partners and stakeholders. 

You will assist and support the Finance Manager in maintaining accurate financial records and ensuring the smooth operation of financial and administrative processes. The successful candidate will be responsible for a range of duties including bank reconciliations, invoicing, expense processing, and customer account management. 

To be successful in this role you will possess at least one year’s experience within a busy finance environment, alongside strong Excel skills and the ability to prioritise and manage your own workload.

In return we can offer: 

• Workplace pension scheme 

• Cash Health Plan including 24 hour EAP, GP service, health related discounts and a discount shopping scheme 

• Life Assurance scheme (minimum 3x salary benefits) 

• Annual leave of 20 days per year (excluding bank holidays), increasing each year to a maximum of 25 days per year (pro-rata) 

• Christmas Shutdown (in addition to annual leave) 

• Training & Development opportunities 

• Complimentary season tickets for Derby County Football Club (x2 tickets) 

• 20% discount in DCFC Megastore