It volunteer roles

Could you lead the local SSAFA services in your area? You don’t need a military background for this role, but you should be empathic to the needs of the armed forces community, have some experience of managing people and possess good I.T. skills. If this sounds like you, we’d love to hear from you.

What is a Branch Chair?

There are SSAFA branches throughout the UK and overseas. Many are further divided into local areas called divisions. Each branch has a Chair to oversee all aspects of the branch. Ultimately accountable to the Chair of the Board of Trustees, through the National Chairman your role is to ensure that the branch is running in line with SSAFA’s Royal Charter Rules, Regulations, and policies. Also, to ensure that clients and volunteers are safe, all services provided are appropriate and effective and that the branch is financially sound. You will be the public face of SSAFA in your branch area.

Why do we need you?

We’ve been supporting the Armed Forces community since 1885. Our clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like the Falklands or Afghanistan. More people than ever are contacting SSAFA for financial, practical and emotional support. To do this we need local branches and volunteers who can coordinate people, ensure the local population know about SSAFA and keep things running smoothly behind the scenes.

Our branches support local volunteers to deliver services to veterans, serving personnel and their families. Some branches are divided into smaller divisions to ensure the best local service delivery. Each branch has a team of volunteer caseworkers, support volunteers, executive roles, and fundraisers.

When would you be needed and where would you be based?

This role is about leadership, coordination, and administration. As part of your local branch, you might have access to an office, but many volunteers are based at home. The role requires an ongoing time commitment, usually about 2-3 days per month. In addition, you would need to organise and attend regular meetings throughout the year.

What would you be doing?

• Providing leadership to the Branch and ensuring that all activities comply with SSAFA regulations both directly, and through the Branch Secretary, other Branch Officers, and Divisional Officers.
• Providing support and guidance to volunteers in office holder roles, and support with recruitment of volunteers into these positions to ensure the sustainability of the branch.
• Ensuring the financial integrity of the Branch, including the appointment of Treasurers and a local fundraising programme to meet branch running costs.
• Ensuring that all data is processed and held in accordance with SSAFA’s data management policies.
• Monitoring volunteer numbers against the demand for support and working with other volunteers, regional and central office staff to attract and recruit new volunteers as required.
• Ensuring that all volunteers are recruited, inducted, supported, and managed in line with SSAFA policies, such as the Volunteering Policy, Volunteer Code of Conduct, Data Protection Policy, and Safeguarding Policy.
• Building relationships with regional and central office staff, local voluntary organisations and, if applicable, SSAFA Service committees, local military establishments, prisons etc.
• Overseeing an appropriate programme of awareness raising so that potential clients, volunteers, and supporters know how to contact the branch.
• Providing timely reports and information to SSAFA’s Central Office
• Overseeing a programme of meetings including an AGM, branch meetings, committee meetings, training etc.
• Supporting any salaried branch staff and ensuring that their line management arrangements are working appropriately.
• Resolve any complaints that are suitable for local resolution in accordance with SSAFA’s Complaints Policy and procedures, referring upwards any that are not suitable for local resolution.

The remit of this role may change over the next 12-18 months depending on the outcome of a trial currently being undertaken.

What could you gain from this volunteering role?

• Gain experience of holding a key local role with oversight of all SSAFA activity in the local area
• Use your skills, knowledge, and life experience to benefit others.
• Support from your local SSAFA branch and the wider SSAFA community
• Experience, training, and skills that you can highlight on your CV and in job interviews.
• Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!

What training and support would you receive?

• Role specific training to prepare you for your voluntary role – caseworker training, caseworker IT system training, volunteer management – attracting, recruiting, and inducting volunteers. 
• Mandatory on-line training modules to complete at home, so you are up to date on how to keep clients, their families safe and personal information safe.
• Local orientation as well as meet and greet sessions with key Central Office and regional teams.
• Access to a range additional e-learning courses as well as local opportunities for your personal and professional development.
• Support from Regional and central staff and peer support from fellow Chairs in neighbouring branches.
• Reimbursement of out-of-pocket expenses
• Volunteers will be covered by SSAFAs Public Liability Insurance whilst carrying out the role.

What are we looking for?

• Friendly and approachable people of any age (18+) with some experience of coordinating people and admin
• Willingness and ability to lead and manage a team of volunteers.
• Respectful and non-judgemental approach with beneficiaries, their family, other agencies and SSAFA colleagues
• Willingness and ability to learn basic digital skills. Ability to send and receive emails – you will receive your own SSAFA email address which you will be required to use when exercising your role.
• Willingness to use our on-line case management system (this is covered in the training course)
• Ability to understand and keep within the boundaries of the role for which training will be given.
• Reliability
• Practice confidentiality and data protection in line with SSAFA policies.
• Willingness and means to travel to meetings or events as required.
• Good written and spoken English.

We welcome volunteers of all backgrounds, abilities, races, sexual orientations, socio-economic backgrounds, and of all faiths and none. SSAFA are committed to making reasonable adjustments to support volunteers with disabilities, so they have access to the same opportunities and experiences as volunteers who do not.

Minimum Age: 18

Safer Recruitment: SSAFA undertakes a systematic approach and utmost care at every step of the process of volunteer recruitment, selection, and retention to ensure that those recruited are suitable and appropriate. Measures taken at points along this journey work together to make volunteering at SSAFA a positive and safe experience.

References Required: Yes. We will ask for two character references, this can be a former employer or someone that know you well (other than a relative)

Is a criminal record check required? No

Would you like to be a part of the elimination of viral hepatitis?

Operating since 2001, The Hepatitis C Trust (HCT) is the only national UK hepatitis C charity. It is a peer-led and peer run organisation; most of its board, staff and volunteers have been affected by hepatitis C. Alongside the delivery of a national peer support programme we lobby and educate policy makers and raise awareness to ensure hepatitis C stays on their agenda and we reach elimination. 

We are routed in lived experience…Our Peer delivery model is at the core of everything we do.

Our mission is to see the elimination of hepatitis C as a serious public health issue by 2030. 

As a Trustee at The Hepatitis C Trust with a focus on the Treasurer role, you will play a vital part in ensuring the financial stability and integrity of The Hepatitis C Trust.

The role of the treasurer 

·Oversee the charity’s financial management and reporting, ensuring transparency and accountability.

·Work closely with the CEO and Board to develop a long-term financial strategy.

·Ensure compliance with charity finance regulations and best practices.

·Contribute to financial reports to the Board, making complex information accessible and actionable.

South West London Law Centres (SWLLC) is an independent registered charity providing specialised legal advice and assistance covering Wandsworth, Merton, Croydon, Kingston-upon-Thames, Richmond-upon-Thames and Sutton in South West London.

Our vision is a future where people who cannot afford a lawyer:

• Have equal access to assert and enforce their rights;
• Are empowered to benefit from everything a healthy society has to offer;
• Are treated equally with dignity and respect.

You will play a critical role in helping SWLLC to grow and prosper. If you have a passion for access to justice and believe that you can improve the impact the SWLLC can make, then we look forward to hearing from you. 

What will you be doing?

Our previous chair stood down after an extended term of 6 years. They helped oversee the law centre during the pandemic and its aftermath during which we have seen the law centre continue to flourish in a very challenging environment. We are looking for a new chair who believes in what we do and is prepared to lead and act as an ambassador for the charitable trust so that we can continue to do this work. We currently have a strong trustee board of varying skills and tenures and the day to day management of the law centre is delegated to a small team. This team is small for what the law centre is trying to achieve. We need you to bring your expertise, energy and networks to the law centre. The role isn't glamorous, it's unpaid, and it's sometimes unacknowledged, but it is rewarding. You will play a critical role in helping SWLLC to support over 6,000 people a year, who would not otherwise have access to legal advice. We are very proud of the impact that we have had over the last 50 years, and continue to have. SWLLC continues to operate in a challenging environment, the work of the law centre is regulated and audited by a number of external bodies, our finances continued to be challenged by static legal aid, grants and donations, despite this we have continued to flourish, but the need for our services is greater than we can provide. The main areas that our trustees board can support alongside the role of governance of the law centre are:

• Finance
• Fundraising
• Human Resources
• Communications and Marketing
• IT and facilities
• Community Engagement and Community Activism

Time commitment:

6 Board meetings per year. Take place through a mixture of in person and online meetings in the evenings (usually midweek between 6pm – 7:30pm). The Chair will also need to have regular meetings with the Chief Executive, and Senior Management Team outside of these regular board meetings. Such meetings will typically be brief, online and arranged at a mutually convenient time. The Chair will also need to represent the Charity at various events and meetings with key stakeholders. Our head office is based in Croydon with other offices in Clapham Junction and Morden. We expect the role to take around 1 -2 days per month.

What are we looking for?

Principal responsibilities:

Strategic leadership

• Act as representative of the whole board and not its defacto head
• Provide leadership to the charity and its Board, ensuring that the Charity has maximum impact for its beneficiaries

Governance

• Ensure that the governance arrangements are working in the most effective way for the Charity

External Relations

• Act as an ambassador for the cause and the charity in partnership with the CEO

Efficiency and effectiveness

• Chair meetings of the Board of Trustees effectively and efficiently, bringing impartiality and objectivity to the decision-making process
• Ensure that Trustees are fully engaged and that decisions are taken in the best, long-term interests of the Charity and that the Board takes collective ownership

Relationship with the Chief Executive and the Senior Management Team

• Establish and build a strong, effective, supporting and a constructive working relationship with the Chief Executive, ensuring s/he is held to account for achieving agreed strategic objectives 

Personal Qualities:

• Personal gravitas to lead a significant organisation demonstrating a strong and visible passion and commitment to the law centre, its strategic objectives and cause  
• Exhibit strong inter-personal and relationship building abilities and be comfortable in an ambassadorial role
• Demonstrate tact and diplomacy, with the ability to listen and engage effectively
• Strong networking capabilities that can be utilised for the benefit of the law centre
• Ability to foster and promote a collaborative team environment
• Ability to commit time to conduct the role well, including travel and attending events out of office hours

Experience:

• Experience of operating at a senior strategic leadership level within an organisation
• Successful track record of achievement through their career
• Experience of external representation, delivering presentations and managing stakeholders
• Significant experience of chairing meetings and events Knowledge and skills
• Broad knowledge and understanding of the legal sector and current issues affecting it
• Strong leadership skills, ability to motivate staff and volunteers and bring people together
• Good understanding of charity governance and finance issues Terms The charity’s Chair (and board members) will serve a four-year term to be eligible for re-appointment for one additional term.

What difference will you make?

The impact the Chair will have is to ensure the continuation of the law centres' successful mission 

Law Centres are community-led, not-for-profit organisations that help local people to understand and enforce their legal rights. Their services are free, and they attempt to target the people who most need them – people who are at risk of discrimination and ill-treatment and those who are least able to protect themselves, for example because they lack the money to hire someone with legal expertise to help them.  We are currently celebrating our 50th year. SWLLC s is one of the larger Law Centre in Great Britain covering six London boroughs – Croydon, Kingston, Merton, Richmond, Sutton and Wandsworth. Our catchment area covers 1.7 million people. We now operate from 3 branch offices. We help over 6,000 people each year with a face to face service covering 3 broad services. 

• Expert casework and representation in the social welfare law covering community care, debt, employment, housing, immigration/asylum, public law, welfare rights and cost of living support 
• Emergency representation as part of the Housing Possession Court Duty Scheme 
• Pro Bono Clinics 

Amongst the results we achieve that make us proud of what we do are:

• the prevention of homelessness 
• the prevention and reduction of poverty 
• the protection of family life by reuniting people living in the UK with those living abroad
• the prevention of torture and death beyond our borders by the provision of advice and representation to people fleeing persecution 
• the prevention of ill-health by successfully challenging unfit living conditions 
• the prevention of mental ill-health by assisting people to deal with their personal debts

Before you apply

If you would like an initial discussion before putting in your application please message through the Reach Volunteering Platform and Senior Management Team will be on contact to further discuss the role and the opportunity. A panel of trustees and senior management team will review your application. If we consider that your skills and experience are a good fit with the Law Centre, you will be invited for an informal discussion with the panel about our work and the trustee role. Applications will be considered on a rolling basis, and we encourage early submissions.

Could you coordinate local SSAFA services in your area? You don’t need a military background, just basic I.T and admin skills, the ability to get on with people and good written and spoken English. If so, we’d love to hear from you.

What is a Branch Secretary?

There are SSAFA branches throughout the UK and overseas. These are divided into local areas that we call divisions. Each branch has a secretary to organise day-to-day activities. This is a key role involving administration and coordinating people. As the first point of contact for SSAFA in the area you will play a crucial part in promoting SSAFA locally, organising local events and ensuring the smooth running of SSAFA across the divisions in your branch.

Why do we need you?

We’ve been supporting the Armed Forces community since 1885. Our clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like the Falklands or Afghanistan.

There are SSAFA branches throughout the UK and overseas who support local volunteers to deliver services to veterans, serving personnel and their families. Some branches are divided into smaller divisions to ensure the best local service delivery. Each branch has a team of volunteer caseworkers, support volunteers, executive roles, and fundraisers.

In recognition of our clients’ service to the Nation we aim to provide financial, practical and emotional support when it’s needed most. To do this we need local branches and volunteers who can match clients to volunteers and keep things running smoothly behind the scenes.

When would you be needed and where would you be based?

This role is about coordination and administration. As part of your local branch, you might have access to an office, but many volunteers are based at home. The role would suit someone looking to offer a regular time commitment each week. You would also need to organise and attend a number of regular meetings each year.

What would you be doing?

• Managing the branch office (if applicable) and providing support to all volunteers, especially new ones
• Work with the branch Chairperson, treasurer, and others to ensure smooth running of the branch.
• Accepting referrals and coordinating SSAFA caseworkers, visitors, and helpers accordingly
• Oversee all SSAFA casework across the branch ensuring clients get support that is effective and timely.
• Monitor volunteer numbers against the demand for support and recruit new volunteers as needed
• Working with the local training officer to ensure all volunteers are kept up to date with the training and information they need.
• Build relationships with regional and central office staff to ensure an effective flow of information.
• Maintaining accurate records of volunteers and cases, submit accurate data to Central Office
• Providing administration for an annual programme of meetings including an AGM, recording, and implementing decisions
• Being a positive ambassador for SSAFA remembering that anyone you meet could be a potential client, volunteer or fundraiser.
• Volunteering within the standards and values of SSAFA including observing our policies such as the Volunteering policy and data protection policy (these will be covered in your training and local induction.)

The remit of this role may change over the next 12-18 months depending on the outcome of a trial currently being undertaken.

What could you gain from this volunteering role?

• Gain experience of holding a key local role with oversight of all SSAFA activity in the local area
• Use your skills, knowledge, and life experience to benefit others.
• Support from your local SSAFA branch and the wider SSAFA community
• Experience, training, and skills that you can highlight on your CV and in job interviews.
• Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!

What training and support would you receive?

• Role specific training to prepare you for your voluntary role - confidentiality and boundaries, personal safety, caseworker training, caseworker IT system training, volunteer management – attracting, recruiting, and inducting volunteers, volunteer management – case management and quality. This training would take approx. 4 days.
• Mandatory on-line training modules to complete at home, so you are up to date on how to keep clients, their families safe and personal information safe.
• Access to a range of e-learning courses as well as local opportunities to keep your training up to date.
• Support from the Chair of the branch
• Access to the Welfare Team and Volunteer Support Team based at our central office.
• Reimbursement of out-of-pocket expenses
• Volunteers will be covered by SSAFAs Public Liability Insurance whilst carrying out the role.

What are we looking for?

• Friendly and approachable people of any age (18+) with some experience of coordinating people and admin
• Good written and spoken English.
• Ability to be respectful and non-judgemental with clients, their family, other agencies and SSAFA colleagues.
• Ability to send and receive emails – you will receive your own SSAFA email address.
• Ability to coordinate a team of people volunteering.
• Willingness to use our on-line case management system (this is covered in the training course)
• Ability to keep within boundaries of the role with regards to reporting any safety concerns etc
• Reliable attitude, contact clients and volunteers promptly, keep appointments etc.
• Ability to maintain confidentiality and keep information safely.
• Access to public transport or a car to travel to meetings, events etc.

We welcome volunteers of all backgrounds, abilities, races, sexual orientations, socio-economic backgrounds, and of all faiths and none. SSAFA are committed to making reasonable adjustments to support volunteers with disabilities, so they have access to the same opportunities and experiences as volunteers who do not.

Minimum Age: 18

Safer Recruitment: SSAFA undertakes a systematic approach and utmost care at every step of the process of volunteer recruitment, selection, and retention to ensure that those recruited are suitable and appropriate. Measures taken at points along this journey work together to make volunteering at SSAFA a positive and safe experience.

References Required: Yes. We will ask for two character references, this can be a former employer or someone that know you well (other than a relative)

Is a criminal record check required? No

Could you coordinate local SSAFA services in your area? You don’t need a military background, just basic I.T and admin skills, the ability to get on with people and good written and spoken English. If so, we’d love to hear from you.

What is a Branch Secretary?

There are SSAFA branches throughout the UK and overseas. These are divided into local areas that we call divisions. Each branch has a secretary to organise day-to-day activities. This is a key role involving administration and coordinating people. As the first point of contact for SSAFA in the area you will play a crucial part in promoting SSAFA locally, organising local events and ensuring the smooth running of SSAFA across the divisions in your branch.

Why do we need you?

We’ve been supporting the Armed Forces community since 1885. Our clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like the Falklands or Afghanistan.

There are SSAFA branches throughout the UK and overseas who support local volunteers to deliver services to veterans, serving personnel and their families. Some branches are divided into smaller divisions to ensure the best local service delivery. Each branch has a team of volunteer caseworkers, support volunteers, executive roles, and fundraisers.

In recognition of our clients’ service to the Nation we aim to provide financial, practical and emotional support when it’s needed most. To do this we need local branches and volunteers who can match clients to volunteers and keep things running smoothly behind the scenes.

When would you be needed and where would you be based?

This role is about coordination and administration. As part of your local branch, you might have access to an office, but many volunteers are based at home. The role would suit someone looking to offer a regular time commitment each week. You would also need to organise and attend a number of regular meetings each year.

What would you be doing?

• Managing the branch office (if applicable) and providing support to all volunteers, especially new ones
• Work with the branch Chairperson, treasurer, and others to ensure smooth running of the branch.
• Accepting referrals and coordinating SSAFA caseworkers, visitors, and helpers accordingly
• Oversee all SSAFA casework across the branch ensuring clients get support that is effective and timely.
• Monitor volunteer numbers against the demand for support and recruit new volunteers as needed
• Working with the local training officer to ensure all volunteers are kept up to date with the training and information they need.
• Build relationships with regional and central office staff to ensure an effective flow of information.
• Maintaining accurate records of volunteers and cases, submit accurate data to Central Office
• Providing administration for an annual programme of meetings including an AGM, recording, and implementing decisions
• Being a positive ambassador for SSAFA remembering that anyone you meet could be a potential client, volunteer or fundraiser.
• Volunteering within the standards and values of SSAFA including observing our policies such as the Volunteering policy and data protection policy (these will be covered in your training and local induction.)

The remit of this role may change over the next 12-18 months depending on the outcome of a trial currently being undertaken.

What could you gain from this volunteering role?

• Gain experience of holding a key local role with oversight of all SSAFA activity in the local area
• Use your skills, knowledge, and life experience to benefit others.
• Support from your local SSAFA branch and the wider SSAFA community
• Experience, training, and skills that you can highlight on your CV and in job interviews.
• Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!

What training and support would you receive?

• Role specific training to prepare you for your voluntary role - confidentiality and boundaries, personal safety, caseworker training, caseworker IT system training, volunteer management – attracting, recruiting, and inducting volunteers, volunteer management – case management and quality. This training would take approx. 4 days.
• Mandatory on-line training modules to complete at home, so you are up to date on how to keep clients, their families safe and personal information safe.
• Access to a range of e-learning courses as well as local opportunities to keep your training up to date.
• Support from the Chair of the branch
• Access to the Welfare Team and Volunteer Support Team based at our central office.
• Reimbursement of out-of-pocket expenses
• Volunteers will be covered by SSAFAs Public Liability Insurance whilst carrying out the role.

What are we looking for?

• Friendly and approachable people of any age (18+) with some experience of coordinating people and admin
• Good written and spoken English.
• Ability to be respectful and non-judgemental with clients, their family, other agencies and SSAFA colleagues.
• Ability to send and receive emails – you will receive your own SSAFA email address.
• Ability to coordinate a team of people volunteering.
• Willingness to use our on-line case management system (this is covered in the training course)
• Ability to keep within boundaries of the role with regards to reporting any safety concerns etc
• Reliable attitude, contact clients and volunteers promptly, keep appointments etc.
• Ability to maintain confidentiality and keep information safely.
• Access to public transport or a car to travel to meetings, events etc.

We welcome volunteers of all backgrounds, abilities, races, sexual orientations, socio-economic backgrounds, and of all faiths and none. SSAFA are committed to making reasonable adjustments to support volunteers with disabilities, so they have access to the same opportunities and experiences as volunteers who do not.

Minimum Age: 18

Safer Recruitment: SSAFA undertakes a systematic approach and utmost care at every step of the process of volunteer recruitment, selection, and retention to ensure that those recruited are suitable and appropriate. Measures taken at points along this journey work together to make volunteering at SSAFA a positive and safe experience.

References Required: Yes. We will ask for two character references, this can be a former employer or someone that know you well (other than a relative)

Is a criminal record check required? No

Could you coordinate local SSAFA services in your area? You don’t need a military background, just basic I.T and admin skills, the ability to get on with people and good written and spoken English. If so, we’d love to hear from you.

What is a Branch Secretary?

There are SSAFA branches throughout the UK and overseas. These are divided into local areas that we call divisions. Each branch has a secretary to organise day-to-day activities. This is a key role involving administration and coordinating people. As the first point of contact for SSAFA in the area you will play a crucial part in promoting SSAFA locally, organising local events and ensuring the smooth running of SSAFA across the divisions in your branch.

Why do we need you?

We’ve been supporting the Armed Forces community since 1885. Our clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like the Falklands or Afghanistan.

There are SSAFA branches throughout the UK and overseas who support local volunteers to deliver services to veterans, serving personnel and their families. Some branches are divided into smaller divisions to ensure the best local service delivery. Each branch has a team of volunteer caseworkers, support volunteers, executive roles, and fundraisers.

In recognition of our clients’ service to the Nation we aim to provide financial, practical and emotional support when it’s needed most. To do this we need local branches and volunteers who can match clients to volunteers and keep things running smoothly behind the scenes.

When would you be needed and where would you be based?

This role is about coordination and administration. As part of your local branch, you might have access to an office, but many volunteers are based at home. The role would suit someone looking to offer a regular time commitment each week. You would also need to organise and attend a number of regular meetings each year.

What would you be doing?

• Managing the branch office (if applicable) and providing support to all volunteers, especially new ones
• Work with the branch Chairperson, treasurer, and others to ensure smooth running of the branch.
• Accepting referrals and coordinating SSAFA caseworkers, visitors, and helpers accordingly
• Oversee all SSAFA casework across the branch ensuring clients get support that is effective and timely.
• Monitor volunteer numbers against the demand for support and recruit new volunteers as needed
• Working with the local training officer to ensure all volunteers are kept up to date with the training and information they need.
• Build relationships with regional and central office staff to ensure an effective flow of information.
• Maintaining accurate records of volunteers and cases, submit accurate data to Central Office
• Providing administration for an annual programme of meetings including an AGM, recording, and implementing decisions
• Being a positive ambassador for SSAFA remembering that anyone you meet could be a potential client, volunteer or fundraiser.
• Volunteering within the standards and values of SSAFA including observing our policies such as the Volunteering policy and data protection policy (these will be covered in your training and local induction.)

The remit of this role may change over the next 12-18 months depending on the outcome of a trial currently being undertaken.

What could you gain from this volunteering role?

• Gain experience of holding a key local role with oversight of all SSAFA activity in the local area
• Use your skills, knowledge, and life experience to benefit others.
• Support from your local SSAFA branch and the wider SSAFA community
• Experience, training, and skills that you can highlight on your CV and in job interviews.
• Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!

What training and support would you receive?

• Role specific training to prepare you for your voluntary role - confidentiality and boundaries, personal safety, caseworker training, caseworker IT system training, volunteer management – attracting, recruiting, and inducting volunteers, volunteer management – case management and quality. This training would take approx. 4 days.
• Mandatory on-line training modules to complete at home, so you are up to date on how to keep clients, their families safe and personal information safe.
• Access to a range of e-learning courses as well as local opportunities to keep your training up to date.
• Support from the Chair of the branch
• Access to the Welfare Team and Volunteer Support Team based at our central office.
• Reimbursement of out-of-pocket expenses
• Volunteers will be covered by SSAFAs Public Liability Insurance whilst carrying out the role.

What are we looking for?

• Friendly and approachable people of any age (18+) with some experience of coordinating people and admin
• Good written and spoken English.
• Ability to be respectful and non-judgemental with clients, their family, other agencies and SSAFA colleagues.
• Ability to send and receive emails – you will receive your own SSAFA email address.
• Ability to coordinate a team of people volunteering.
• Willingness to use our on-line case management system (this is covered in the training course)
• Ability to keep within boundaries of the role with regards to reporting any safety concerns etc
• Reliable attitude, contact clients and volunteers promptly, keep appointments etc.
• Ability to maintain confidentiality and keep information safely.
• Access to public transport or a car to travel to meetings, events etc.

We welcome volunteers of all backgrounds, abilities, races, sexual orientations, socio-economic backgrounds, and of all faiths and none. SSAFA are committed to making reasonable adjustments to support volunteers with disabilities, so they have access to the same opportunities and experiences as volunteers who do not.

Minimum Age: 18

Safer Recruitment: SSAFA undertakes a systematic approach and utmost care at every step of the process of volunteer recruitment, selection, and retention to ensure that those recruited are suitable and appropriate. Measures taken at points along this journey work together to make volunteering at SSAFA a positive and safe experience.

References Required: Yes. We will ask for two character references, this can be a former employer or someone that know you well (other than a relative)

Is a criminal record check required? No

Could you help your local SSAFA branch recruit volunteers in your area? You just some basic I.T and admin skills, patience, the ability to get on with a wide range of people and good written and spoken English. If you think this could be the role for you, we’d love to hear from you.

What is a Recruitment Coordinator?

Recruitment Coordinators help us find local people interested in supporting SSAFA and take them through our recruitment and selection process.

Why do we need you?

We’ve been supporting the Armed Forces community since 1885. Our beneficiaries come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like the Falklands or Afghanistan.

There are SSAFA branches throughout the UK and overseas who support local volunteers to deliver services to veterans, serving personnel and their families. Some branches are divided into smaller divisions to ensure the best local service delivery. Each branch has a team of volunteer caseworkers, support volunteers, executive roles, and fundraisers.

To offer the best possible service to our clients we need to match the right volunteers to the right role. Could you spare a few hours a week to help recruit new volunteers and welcome them to SSAFA by supporting them through their induction phase? We’d love to hear from you if think you could help with this important role.

When would you be needed and where would you be based?

The role is about recruitment and so will involve attending local recruitment fairs a few times a year as well as meeting volunteers both face-to-face and virtually. As part of your local branch, you might have access to an office, but the administration part of the ole can be done form home.

What would you be doing?

• Be the first point of contact for all volunteering enquiries, ensuring that all potential volunteers receive a timely response.
• Supporting volunteers through the recruitment and induction process and ensuring volunteers are communicated with throughout.
• Arranging informal interviews for new volunteers conducted in-line with SSAFA policies.
• Conducting ID checks (where relevant) so the volunteer can begin the vetting process
• Supporting volunteers to book onto role specific training and ensuring they complete their mandatory training.
• Working with the VDM to ensure branch vacancies are advertised on the branch website and national websites and support any national recruitment campaigns
• Maintaining good relationships with local Volunteer Centres and other local sources of volunteer promotion and attend local recruitment fairs.
• Evaluating volunteer recruitment activity, experimenting with creative ways to recruit volunteers from a variety of sources to create a diverse network of volunteers.
• Treating all potential volunteers inclusively with respect and sensitivity, regardless of age or background
• Supporting any volunteers facing barriers to find a suitable role.
• Being a positive ambassador for SSAFA remembering that anyone you meet could be a potential client, volunteer, or fundraiser.
• Volunteering within the standards and values of SSAFA

The remit of this role may change over the next 12-18 months depending on the outcome of a trial currently being undertaken.

What can you gain from this volunteering role?

• Use your skills, knowledge, and experience to benefit others.
• Appreciate that your role has a positive impact on the quality of service we can provide to beneficiaries as well as providing volunteering opportunities.
• Support and friendship from your local SSAFA branch and the wider SSAFA community
• Experience, training, and skills that you can highlight on your CV and in job interviews.
• Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!

What training and support would you receive?

• Role specific training to prepare you for your voluntary role - volunteer management – attracting, recruiting, and inducting volunteers. This training would take approx. 3 hours.
• Mandatory on-line training modules to complete at home, so you are up to date on how to keep clients, their families safe and personal information safe.  
• Access to a range of e-learning courses.
• Support from the Volunteer Development Manager and Trainer (per region)
• Access to the Volunteer Experience Team based at our central office.
• Reimbursement of out-of-pocket expenses
• Volunteers will be covered by SSAFAs Public Liability Insurance whilst carrying out the role.

What are we looking for?

• Friendly and approachable people, with good listening skills, patience, and a positive attitude  
• Good communication skills, both written and verbal
• Good written and spoken English.
• Respectful and non-judgemental with potential volunteers, other agencies and SSAFA colleagues
• Willingness and ability to use IT systems for initial and on-going training and during the role, including accessing and responding to emails and using Microsoft offices software.
• Ability to encourage and motivate all volunteers to undertake training.
• Ability to maintain confidentiality and keep information safely., in line with SSAFA policies.
• Access to public transport or a car to travel to meetings and events and t meet volunteers.

We welcome volunteers of all backgrounds, abilities, races, sexual orientations, socio-economic backgrounds, and of all faiths and none. SSAFA are committed to making reasonable adjustments to support volunteers with disabilities, so they have access to the same opportunities and experiences as volunteers who do not.

Minimum Age: 18

Safer Recruitment: SSAFA undertakes a systematic approach and utmost care at every step of the process of volunteer recruitment, selection, and retention to ensure that those recruited are suitable and appropriate. Measures taken at points along this journey work together to make volunteering at SSAFA a positive and safe experience.

References Required: Yes. We will ask for two character references, this can be a former employer or someone that know you well (other than a relative)

Is a criminal record check required? No

Service Introduction 

The Programmes & Services department keeps our organisation running. Our team work directly with volunteers by offering them support.  

Our Programmes & Services department is divided into four roles. Each of these roles reports to our Programmes & Services Manager. Our four roles are: 

• People Coordinator 

• Volunteer Engagement Coordinator 

• Referrals Coordinator 

• Training Coordinator 

Key tasks and responsibilities 

Recruitment & Selection 

• Assist in the preparation of comprehensive job descriptions, person specifications, and engaging job adverts to attract the best talent. 

• Manage the full recruitment process using our Applicant Tracking System (ATS), from candidate sourcing to selection. 

• Actively monitor and maintain various recruitment channels to ensure a continuous pipeline of candidates. 

• Screen resumes and applications, shortlist candidates, and conduct initial interviews. 

• Coordinate and schedule interviews and training sessions, liaising with applicants and interview panels to facilitate a smooth process. 

• Conduct reference checks and background verifications where required. 

Onboarding & Offboarding 

• Lead the onboarding process for new volunteers, ensuring they feel welcomed and fully supported as they integrate into the team. 

• Develop and implement continuous improvements to the onboarding process to enhance the overall volunteer experience. 

• Organise necessary documentation and compliance requirements to ensure all records are up-to-date. 

• Facilitate offboarding procedures when necessary, ensuring a respectful and professional exit process. 

Role: Welcome volunteer

Team: Tooting Hub – CARAS ESOL (Youth/Adult)

Supervised by: Team Project Coordinator

Location: Tooting Hub site

Activity times: Monday or Wednesday

Time commitment: 2 hour shifts on a rolling basis.

We ask that volunteers commit for a minimum of 4 months

About CARAS:

Community Action for Refugees and Asylum Seekers (CARAS) is a registered charity that has been supporting refugees and asylum-seekers since 2002 empowering them to integrate and engage in the local community.

Arriving as an asylum seeker/refugee can be a disempowering experience. Difficulties with language, accessing services and overcoming prejudice are ever-present. As an organisation we are committed to work alongside refugees to overcome those challenges, and to help them build their lives.

We offer group support and targeted support work. We offer a range of activities including: ESOL classes; social and recreational activities such as youth club, drama, trips, and family activities; educational support for young people; and casework and advocacy support.

Our values are at the centre of all our work:

• Kindness: CARAS will nurture all who are part of our community, helping everyone to develop their skills, talents, and interests.

• Justice: CARAS will strive for social justice following a rights-based approach in all our work and challenging instances when rights are not upheld in wider society.

• Empowerment: CARAS works alongside people, recognising and respecting their skills and strengths and striving together for better outcomes.

• ‘With’ not ‘for’: CARAS will put the voices, opinions, experiences and needs of its beneficiaries at the heart of all that we do.

About the Role:

We are currently recruiting a team of volunteers to join our new Welcome team at Tooting Hub. This is a new role. Welcome volunteers will provide a friendly face to existing community members attending our regular projects. They will also be the important ‘face of CARAS and our welcome at the door’ to people attending projects for the first time, to visitors and to people dropping in unannounced to enquire about CARAS’s service. Volunteers will meet and greet, and ensure all visitors are responded to appropriately and introduced to the relevant member of staff, activity, project, or meeting. There will be an administrative element to the role (updating registers and emailing enquiries to CARAS staff, for example).

Who will you be?

We work hard to ensure our services feel welcoming and inclusive. It is important that this new team is representative of our diverse local and internal CARAS community. Whether you are new to volunteering with CARAS or are a regular volunteer looking to vary your role or a community member wanting to develop some leadership skills or volunteering experience, this might be the exact project for you.

Volunteer Tasks and Responsibilities: 

· Signing up to a shift/s on the Tooting HUB welcome team rota

· Able to be at Tooting Hub in person to complete agreed shifts

· Welcoming staff, volunteers, existing and potential new community members and visitors

· Ensuring all visitors are responded to appropriately and introduced to the relevant member of staff, activity, project, or meeting

· Ensuring everyone completes the onsite register on arrival to comply with safeguarding, health and safety and fire evacuation policies

· Taking agreed initial intake information for new / drop in visitors wanting to attend a taster activity

· Conducting induction tours of the building and introductions to facilities, key staff, and partners

Requirements (all experience can be from paid or voluntary roles): 

Essential: 

· A calm, friendly, kind, and patient approach

· Happy and confident to meet new people and put them at their ease

· Excellent communication skills, especially with people with varying levels of English

· To be non-judgemental and able to engage with people from diverse backgrounds

· Confidence in using one’s own judgement to follow agreed policy

· Good IT admin skills in using Microsoft office, outlook, Google search, online forms etc

· A commitment to confidentiality and data protection

· Punctual and reliable

· To be able to volunteer on Mondays or Wednesdays for a minimum of four months

Desirable:

· Lived experience of seeking sanctuary and/ or the UK immigration system.

· Personal experience of working with people seeking asylum.

· Proficiency in one or more of the following community languages: Albanian, Amharic, Arabic, Bengali, Dari, Farsi, Kurdish, Oromo, Pashto, Russian, Spanish, Somali, Tigrinya, Urdu, or Vietnamese.

We will prioritise applicants with lived experience of the asylum process.

Benefits to Volunteering:

· Learn about issues relating to refugees and people seeking asylum.

· Work as part of a friendly, welcoming team.

· Develop your skills and competencies.

· Be able to access relevant training, including safeguarding training.

· Obtain a reference from us relating to your placement after 3 months’ regular volunteering

· All volunteers must complete an enhanced DBS check for working with young people and attend training with us before starting. *

· You will also receive training and support relevant to your specific role.

Could you coordinate local SSAFA services in your area? You don’t need a military background, just basic I.T and admin skills, the ability to get on with people and good written and spoken English. If so, we’d love to hear from you.

What is a Branch Secretary?

There are SSAFA branches throughout the UK and overseas. These are divided into local areas that we call divisions. Each branch has a secretary to organise day-to-day activities. This is a key role involving administration and coordinating people. As the first point of contact for SSAFA in the area you will play a crucial part in promoting SSAFA locally, organising local events and ensuring the smooth running of SSAFA across the divisions in your branch.

Why do we need you?

We’ve been supporting the Armed Forces community since 1885. Our clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like the Falklands or Afghanistan.

There are SSAFA branches throughout the UK and overseas who support local volunteers to deliver services to veterans, serving personnel and their families. Some branches are divided into smaller divisions to ensure the best local service delivery. Each branch has a team of volunteer caseworkers, support volunteers, executive roles, and fundraisers.

In recognition of our clients’ service to the Nation we aim to provide financial, practical and emotional support when it’s needed most. To do this we need local branches and volunteers who can match clients to volunteers and keep things running smoothly behind the scenes.

When would you be needed and where would you be based?

This role is about coordination and administration. As part of your local branch, you might have access to an office, but many volunteers are based at home. The role would suit someone looking to offer a regular time commitment each week. You would also need to organise and attend a number of regular meetings each year.

What would you be doing?

• Managing the branch office (if applicable) and providing support to all volunteers, especially new ones
• Work with the branch Chairperson, treasurer, and others to ensure smooth running of the branch.
• Accepting referrals and coordinating SSAFA caseworkers, visitors, and helpers accordingly
• Oversee all SSAFA casework across the branch ensuring clients get support that is effective and timely.
• Monitor volunteer numbers against the demand for support and recruit new volunteers as needed
• Working with the local training officer to ensure all volunteers are kept up to date with the training and information they need.
• Build relationships with regional and central office staff to ensure an effective flow of information.
• Maintaining accurate records of volunteers and cases, submit accurate data to Central Office
• Providing administration for an annual programme of meetings including an AGM, recording, and implementing decisions
• Being a positive ambassador for SSAFA remembering that anyone you meet could be a potential client, volunteer or fundraiser.
• Volunteering within the standards and values of SSAFA including observing our policies such as the Volunteering policy and data protection policy (these will be covered in your training and local induction.)

The remit of this role may change over the next 12-18 months depending on the outcome of a trial currently being undertaken.

What could you gain from this volunteering role?

• Gain experience of holding a key local role with oversight of all SSAFA activity in the local area
• Use your skills, knowledge, and life experience to benefit others.
• Support from your local SSAFA branch and the wider SSAFA community
• Experience, training, and skills that you can highlight on your CV and in job interviews.
• Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!

What training and support would you receive?

• Role specific training to prepare you for your voluntary role - confidentiality and boundaries, personal safety, caseworker training, caseworker IT system training, volunteer management – attracting, recruiting, and inducting volunteers, volunteer management – case management and quality. This training would take approx. 4 days.
• Mandatory on-line training modules to complete at home, so you are up to date on how to keep clients, their families safe and personal information safe.
• Access to a range of e-learning courses as well as local opportunities to keep your training up to date.
• Support from the Chair of the branch
• Access to the Welfare Team and Volunteer Support Team based at our central office.
• Reimbursement of out-of-pocket expenses
• Volunteers will be covered by SSAFAs Public Liability Insurance whilst carrying out the role.

What are we looking for?

• Friendly and approachable people of any age (18+) with some experience of coordinating people and admin
• Good written and spoken English.
• Ability to be respectful and non-judgemental with clients, their family, other agencies and SSAFA colleagues.
• Ability to send and receive emails – you will receive your own SSAFA email address.
• Ability to coordinate a team of people volunteering.
• Willingness to use our on-line case management system (this is covered in the training course)
• Ability to keep within boundaries of the role with regards to reporting any safety concerns etc
• Reliable attitude, contact clients and volunteers promptly, keep appointments etc.
• Ability to maintain confidentiality and keep information safely.
• Access to public transport or a car to travel to meetings, events etc.
•  

We welcome volunteers of all backgrounds, abilities, races, sexual orientations, socio-economic backgrounds, and of all faiths and none. SSAFA are committed to making reasonable adjustments to support volunteers with disabilities, so they have access to the same opportunities and experiences as volunteers who do not.

Minimum Age: 18

Safer Recruitment: SSAFA undertakes a systematic approach and utmost care at every step of the process of volunteer recruitment, selection, and retention to ensure that those recruited are suitable and appropriate. Measures taken at points along this journey work together to make volunteering at SSAFA a positive and safe experience.

References Required: Yes. We will ask for two character references, this can be a former employer or someone that know you well (other than a relative)

Is a criminal record check required? No

Join our Trust with a unified vision for educational excellence as a Trustee and influence how our schools operate, improve and evolve.

Location: Hybrid / Peterborough and North Cambridgeshire

Time commitment: 4 board meetings + 3 committee meetings / year

Closing date: 9 a.m. Monday 9th June

Thomas Deacon Education Trust (TDET) is a thriving multi-academy trust serving over 5,500 pupils across seven academies, including primary, secondary, all-through and alternative provision schools. We are proud of our strong community focus and the work we do to empower communities through high-quality education across Peterborough and North Cambridgeshire.

We are now seeking passionate, high-calibre individuals to join our Board of Trustees, particularly those with expertise in finance and estates/infrastructure.

These are key appointments at a time of strategic transformation and increasing operational efficiency. You’ll help shape the future of our Trust, support the executive team and ensure we continue delivering high-quality education for all children and young people across our diverse communities.

Who we are

Our Trust was established to bring together local schools under a unified vision for educational excellence, community service and sustainable growth. We currently operate seven schools — five in Peterborough and two to the south in Cambridgeshire — across primary, secondary, all-through and alternative provision settings.

We have matured as an organisation, embedding centralised services (HR, IT, Estates, Finance), promoting stronger curriculum alignment across schools and building a sense of collective identity. Like all multi-academy trusts, we continue to face challenges, especially around funding, SEND provision and estate management, however, we remain committed to progress. All of our schools have been inspected in the last three years, and our improvement journey is well underway.

Our governance model is evolving. We’re reintroducing two subcommittees — Education Committee and Finance, Audit and Risk Committee — in 2025/2026. Trustees meet three times per year for full board meetings and three times for the Finance, Audit and Risk Committee and Education Committee.

Our high-performing board currently has a strong educational presence, with trustees drawn from school and higher education backgrounds. However, we are thin on numbers and underrepresented in critical areas.

Now, we are particularly seeking individuals from finance, business services and estates sectors to strengthen our ability to challenge, support and guide the Trust as it enters its next phase.

We do not stand still as a Trust. Our new Trustees will join at an exciting time as we undergo new complex estates projects (e.g., a multimillion-pound roof repair at Thomas Deacon Academy), evolving community partnerships and growing cross-trust collaboration. We are ready for the next step, and we need exceptional trustees to help lead the way.

About the role

As a Trustee, you will play a key role in the strategic leadership and governance of the Trust. This is a high-impact, voluntary role with real influence over how our schools operate, improve and evolve. Your focus will be to ensure that the Trust is delivering on its educational mission while remaining financially sustainable and operationally sound.

We are particularly looking to appoint individuals to:

• Join the Finance, Audit and Risk Committee or Education Committee
• Provide strategic and technical oversight of finance, audit, or capital/infrastructure projects
• Chair the Finance, Audit and Risk Committee, if suitably experienced

You’ll be part of a collaborative, values-driven board that works closely with a dedicated executive team. Your insights will help guide decisions around budget setting, estates investment, compliance and educational outcomes. You’ll need to commit to regular reading of board papers, engage in meaningful discussion at meetings and support the executive team with scrutiny and challenge.

Meetings are a mix of online and in-person formats, with the flexibility to accommodate professional commitments. While we have a strong preference for candidates based in or connected to Peterborough or Cambridgeshire, we are open to outstanding individuals from further afield who share our mission and can commit the necessary time and attention.

The role is voluntary, but the impact is profound: you’ll be helping shape the education, life chances and wellbeing of thousands of young people across the region.

Who we are looking for

We are seeking candidates with a passion for education and a deep commitment to public service. Your professional background might be in finance, audit, capital projects, or estates management, ideally with experience overseeing budgets, risk, or infrastructure in complex organisations.

We’re especially interested in individuals who can bring:

• Finance expertise (accounting, audit, financial oversight)
• Capital or estates experience (infrastructure, property, construction)
• Leadership experience within high-accountability or regulatory environments
• Strategic mindset, with the ability to interpret data, challenge assumptions and support sound decision-making

We would also value:

• Familiarity with multi-academy trusts or the Academy Trust Handbook
• Experience chairing audit or governance committees
• Links to our local communities in Peterborough and South Cambridgeshire

Equally important is who you are as a person: communicative, thoughtful, committed and unafraid to ask the difficult questions. We’re looking for trustees who bring a mix of professionalism and heart, who care deeply about equity, diversity and inclusive education and who want to make a tangible difference.

We are committed to building a board that reflects the rich diversity of our schools and their communities.

If you want to be part of a Trust that’s ambitious, community-rooted and on a clear improvement trajectory, then we would love to hear from you.

Peridot and Thomas Deacon Education Trust are committed to safeguarding and promoting the welfare of children and young people, and our client expects all staff and volunteers to share this commitment. The successful candidate will be subject to an enhanced DBS check and satisfactory references before any final offer can be made.

We are currently recruiting volunteers to be part of our Governance team. The Data Protection Consultant will be responsible for overseeing the clinic's use of data and legal obligations under GDPR, maintaining high standards throughout. They will respond to the Governance and Compliance Manager.

We are a forward-thinking advice and support charity for the Trans Community. As we continue to grow, we are seeking a Data Protection Consultant to consult on our data protection procedures to ensure we are compliant with all regulations relating to data privacy. The Data Protection Consultant will play a pivotal role in guiding our clinic through the data protection processes.

This senior consultancy position will involve overseeing the clinic’s data protection policies and procedures, ensuring best practices are followed, and fostering a culture of compliance. You will work closely with senior leadership to develop strategies for growth while safeguarding the clinic’s data protection.

This is an exciting opportunity to lead a growing legal clinic through a pivotal stage of development. You will play a key role in shaping the future of the clinic, ensuring it meets the highest professional standards while contributing to a meaningful cause. 

Shannon Trust is a national charity supporting thousands of prisoners a year to transform their lives by unlocking the power of reading. We inspire and train prisoners who can read to teach prisoners who can’t.

Prison volunteers nurture the growth of Shannon Trust reading programme in their prison. They help unlock the power of reading by offering advice, guidance and support to prison staff and mentors. As it can take a few months to complete our training and the prison security vetting, we're looking for people who can stay with us for a while, ideally a couple of years. It's ideal for prison volunteers to be within 50 miles (or an hour's commute) to their prison.

What you’ll be doing

• Acting as an ambassador for the charity, building positive relationships with prison staff and prisoners.
• Engaging prison staff and prisoners to set-up and maintain the Shannon Trust reading programme across the whole prison.
• Supporting, guiding and encouraging the Shannon Trust facilitator and mentors to attract new learners and expand the reach of Shannon Trust.
• Training mentors and chairing monthly mentor meetings.
• Arranging and supporting celebration events.
• Providing monthly updates to Shannon Trust.
• Meeting with Shannon Trust volunteers quarterly to share best practice and keep up-to-date with developments.
• Sharing good news stories

Who we’re looking for

You don't need any formal qualifications to become a Shannon Trust volunteer. We're looking for people who:

• Have a commitment to providing non-judgemental support to people in prison.
• Are able to give a regular, reliable commitment and have flexibility to visit the prison at times required.
• Have strong communication skills and are able to use these to inspire others.
• Are able to deliver engaging training to our mentors.
• Are able to work alone, manage own time and prioritise.
• Are able to keep up to date with Shannon Trust news and communications and share relevant information with the wider prison team.
• Are able to use and regularly monitor Shannon Trust outlook emails, use Microsoft Teams and other computer packages as required.

Time commitment

You'll visit your prison at least once a month and attend a quarterly volunteer meeting. Typically, you'll give 7 to 14 hours a month, spread over 2 to 4 days, to volunteering with us. To fit in with staff availability this isn't a role where your activities can take place on a set day or time each week and prison visits can't take place at weekends; you'll need to be flexible and be able to visit your prison during the daytime Monday to Friday.

Training, induction and support

Shannon Trust provides a wide range of training for volunteers.  You will be expected to attend all mandatory training for new volunteers, some will be group training and some will be online. The training will provide you with the knowledge and understanding of the values and visions of the charity and practical support for your prison role.  You will receive a thorough induction into your prison and will be supported on at least three occasions before having quarterly one to ones with your area coordinator to support you on an ongoing basis.

Benefits to you

You'll be helping unlock the power of reading for people in prison, have the chance to gain new skills and experiences or use existing ones, and be part of a great volunteer team.

Expenses and Insurance

You'll be able to claim back all reasonable out of pocket expenses and be covered by our public liability insurance.

About TLC 

The Trans Legal Clinic is the first trans-led specialist gender identity legal practice and registered charity in the UK. The mission of the Trans Legal Clinic is simple; we provide free and accessible legal help to transgender and non-binary people in need. Our overarching vision is a society where all people have access to the legal resources required for gender self-determination and where gender diversity is not just accepted but embraced, with trans* people equipped with the necessary legal tools to navigate the world in their affirmed gender. 

Service Introduction 

The Social Media department is integral to our organisation. The social media team works together to create informative and entertaining content to build a community around the Trans Legal Clinic. We have assisted over 70 clients since October 2023.

Our Social Media department is made up of committed Social Media Content Officers, working under the Social Media Manager. 

Key tasks and responsibilities 

Design and Content Creation 

Be adept and comfortable using Canva, with an eye for design. 

Create engaging and eye-catching posts and content for Instagram, TikTok, LinkedIn. 

Write engaging captions and copy for social media content to drive engagement across social media channels.  

Confident using video editing software and a willingness to learn new editing software as and when required. 

Write and edit scripts for video posts. 

Teamwork 

Engage with assigned tasks and support other volunteers in the social media team.

Keep your fellow volunteers and manager updated on your content creation and any issues you encounter throughout the process.   

Set out to reach team performance targets.

Attend team meetings and contribute to discussions.

Be respectful to colleagues and support good communication between all stakeholders. 

Work with caseworkers to create content for specific raised issues. 

Research and Outreach 

Create resources for the organisation and those seeking information on our website in a digestible way. 

Reach out to other organisations, especially those that work with trans* people, to collaborate and share knowledge and resources.   

Conduct research into relevant topics and how they affect trans* and gender diverse people. 

Review 

Review and evaluate own performance to identify strengths and areas for development. 

Undertake development and training opportunities. 

General 

Adhere to Trans Legal Clinic’s Policies and Procedures at all times. 

Cover for other members of the team and department as necessary. 

Be proactive in reviewing and evaluating own performance and identifying upon areas for improvement and development. 

Undertake any other duties compatible with the level and nature of the role and/or reasonable duties required by more senior members of staff. 

Attend and participate in external meetings and briefings as required.