It volunteer volunteer roles
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Us
Influential Stars is a purpose driven platform connecting creators, supporters, and causes through exclusive experiences and campaigns that raise funds for UK charitable organisations. We are a growing team committed to delivering meaningful impact through professionally managed experiences.
Our Story
Influential Stars was founded by Lisa Connell, who is living with an inoperable brain tumour and has spent many years raising awareness and support for UK causes. The platform was created from a deeply personal belief that influence, connection, and community can be powerful forces for good when brought together in the right way.
Volunteers play a vital role in helping turn that vision into real world impact, enabling experiences that raise funds, create joy for winners, and support charitable organisations across the UK.
The Role
We are seeking a proactive, confident, and relationship driven Volunteer Partnerships & Growth Manager to identify, approach, and onboard affiliate partners, collaborators, agents, and other supporters who can help expand the reach of the platform.
This role focuses on building a strong network of individuals and organisations who can introduce creators, promote campaigns, or otherwise support the growth of Influential Stars.
Key Responsibilities
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Identify and approach potential affiliate partners, collaborators, agents, and networks
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Introduce individuals and organisations to the platform and explain how they can get involved
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Support onboarding of new collaborators and affiliates
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Build and maintain positive relationships with partners and introducers
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Encourage ongoing engagement and participation
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Maintain regular communication to nurture long term partnerships
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Coordinate with internal team members to ensure smooth onboarding
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Provide clear information about roles, expectations, and opportunities
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Maintain accurate records of outreach and partnerships using our CRM management system
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Represent the organisation professionally in all communications
Skills and Experience Required
Essential:
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Experience in outreach, partnerships, business development, or relationship building
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Excellent customer service skills
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Outstanding written and verbal communication skills
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Confidence communicating by phone, email, and online platforms
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Strong networking ability and proactive approach
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Strong IT skills, including confident use of computer databases and standard office software (e.g. Word, Excel)
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Experience using a CRM or similar database system
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Highly organised with strong attention to detail
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Ability to work independently and manage multiple contacts
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Professional, reliable, and personable manner
Desirable:
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Familiarity with HubSpot CRM (preferred but not essential as training will be provided)
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Experience in affiliate programmes, partnerships, or community building
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Experience working remotely within a team
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Interest in charitable or social impact work
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Based in London or Hertfordshire for occasional in person meetings (not essential)
Working Arrangement
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Fully remote position
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Flexible working hours depending on organisational needs
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No travel required. However, if you choose to meet with partners in person, reasonable travel costs will be covered where possible
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Occasional (optional) in person team meetings
Why Volunteer With Us
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Play a key role in expanding a platform designed to create meaningful impact
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Help build networks that support fundraising for UK causes
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Gain valuable experience in partnerships, outreach, and growth strategy
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Join a mission driven organisation at an exciting stage of development
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Flexible volunteering that can fit around other commitments
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Opportunity to build a wide professional network across multiple sectors
Although this is currently a volunteer position, Influential Stars is actively working to grow the platform with the long term aim of creating paid roles. While we are unable to provide a timeframe and future opportunities will depend on the organisation’s growth and incoming work, this role offers the chance to be part of that journey from an early stage.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Stroke Association - Fundraising Project Volunteer
Our Regional Fundraising Team work closely with individuals, groups, and organisations who are raising money for us or have the potential to raise funds. This can be through our campaigns, active challenges, partnerships or through their own ideas. Fundraising is important to our charity as our specialist support, research and campaigning are only possible with the generosity of supporters. In this role you will help with projects that will help us find new fundraising supporters, help with promoting our campaigns or be involved with ensuring our supporters have a fantastic experience
What the role involves:
As a fundraising project volunteer, there are a wide range of activities that you might be involved with. When you enquire about volunteering, we will find out about your interests and skills to find the right projects for you to support us with. Tasks may vary throughout the year. They include:
- Researching organisations and community groups that may be able to support the charity financially.
- Promoting our fundraising campaigns in communities to encourage them to get involved.
- Helping ensure our supporters have a great experience by thanking them, wishing them good luck or sharing charity updates. This could be through cards, emails or phone calls.
- General administrative tasks on word or excel.
- Support with our events in person if they are near to you. This could involve meeting fundraisers, cheering along our runners or talking about the charity.
Who the role might suit:
- To be an effective fundraising project volunteer you will need a methodical approach to work and be able to follow agreed systems and processes.
- Our fundraising project volunteers need to be thorough with a good eye for detail, and able to use office equipment and relevant computer software.
- Some of the tasks involved will need you to be someone who can communicate effectively in writing, over the phone and in person.
- You will have ongoing support from our staff but will spend much of your time working on your own so you will need to be someone who is comfortable working without direct supervision.
What the role can offer you personally:
- Being a fundraising project volunteer means you will gain practical experience of working in a busy team, supporting our ongoing work and on a variety of projects that make a real difference to people’s lives.
- The role provides an opportunity to learn new keyboard and IT skills and use various software and database packages.
- Fundraising project volunteers also find it helps them develop new skills with a well-respected charity which can improve their CV and employability.
- You would be able to see how your support has made an impact by seeing the amount of money raised or hearing feedback from our supporters.
Training for this role:
We provide all of our volunteers with training, so they feel confident in the role and give the best possible support to stroke survivors.
Essential training for the role will include some modules on our learn system, such as GDPR, safeguarding and information security. Other training may be required depending on the tasks you complete. We will confirm this as part of your induction.
We also offer a range of optional training courses to support you in your role and to support your knowledge of the Stroke Association.
We also offer ongoing support and expenses where appropriate.
Where and when you would volunteer:
The role is a remote volunteering role that you will complete from home at a time that suits you. There may be times when we invite you along to virtual meetings, but times would be discussed.
A Disclosure and Barring Service (DBS) check, an Access NI check or membership of the Protecting Vulnerable Groups (PVG) scheme is not required for this role.
Our vision is for there to be fewer strokes, and for people affected by stroke to get the help they need to live the best life they can.
Our core purpose is to be the trusted voice of stroke survivors and their families. We want to drive better outcomes in stroke prevention, treatment and lifelong support for everyone affected by stroke.
This role is advertised as part of TPP's Free Giving Back Services. This volunteer advertisement copy has been supplied to TPP and applicants apply direct to the organisation. Please contact the organisation directly if you have any questions about this volunteer role.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job description:
We are looking for 3 candidates to join our volunteer enhanced professional development programme and gain real world experience in your chosen field). While we only have 3 vacancies available through this programme, other options are available if your skills match our criteria.
About the Role
The ePDP Programme Manager is a strategic leadership role responsible for overseeing the Enhanced Professional Development Programme (ePDP) and managing the ePDP Liaison. This position ensures the successful delivery of the ePDP, aligning it with organisational goals and fostering a culture of continuous learning and professional growth. The Programme Manager will work closely with senior leadership, Heads of Department (HoDs), and the ePDP Liaison to design, implement, and refine the programme, ensuring it meets the needs of participants and the organisation.
Key Responsibilities
1. Strategic Oversight of the ePDP
- Develop and execute the strategic vision for the ePDP, ensuring alignment with organisational objectives.
- Collaborate with the Director: HRBP, Legal, IT & ePDP to define programme goals, KPIs, and success metrics.
- Continuously evaluate and refine the programme to address emerging needs and industry trends.
2. Team Leadership & Management
- Manage and mentor the ePDP Liaison, providing guidance and support to ensure effective programme execution.
- Foster a collaborative and results-driven team culture, encouraging innovation and accountability.
3. Stakeholder Engagement
- Build and maintain strong relationships with Heads of Department (HoDs) and external partners to ensure programme relevance and impact.
- Act as the primary point of contact for senior stakeholders, providing regular updates on programme progress and outcomes.
4. Programme Design & Implementation
- Oversee the design and delivery of ePDP content, ensuring it meets the developmental needs of participants.
- Coordinate with internal and external facilitators to deliver high-quality training sessions, workshops, and resources.
- Ensure the integration of feedback from participants and stakeholders to enhance programme effectiveness.
5. Monitoring & Evaluation
- Establish a robust monitoring and evaluation framework to track participant progress and programme impact.
- Analyse data to identify trends, challenges, and opportunities for improvement.
- Prepare comprehensive reports for senior leadership, highlighting achievements, challenges, and recommendations.
6. Communication & Advocacy
- Promote the ePDP across the organisation, ensuring high visibility and engagement.
- Develop communication strategies to highlight success stories and programme benefits.
Required Skills
- Strategic Thinking: Ability to align the ePDP with organisational goals and adapt to changing priorities.
- Leadership & Team Management: Proven experience in leading and mentoring teams to achieve results.
- Stakeholder Management: Exceptional relationship-building skills to engage and influence senior leaders and cross-functional teams.
- Project Management: Strong organisational skills to manage complex programmes, budgets, and timelines.
- Analytical Skills: Ability to analyse data, identify trends, and make data-driven decisions.
- Communication: Excellent written and verbal communication skills to articulate programme vision and outcomes.
Preferred Qualifications
- Bachelor’s degree in Human Resources, Business Administration, or a related field (Master’s degree preferred).
- 5+ years of experience in programme management, learning and development, or a related field.
- Experience in designing and implementing professional development programmes.
Job Types: Part-time, Volunteer
Benefits:
- Work from home
Application question(s):
- Are you sure you can commit to this being a non-paid role?
- Can you commit to 16 weeks ?
- Do you have access to personal PC or laptop?
Work Location: Remote
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We're growing our volunteering team and looking to recruit 2 Lead Volunteers for our Communications & Marketing Team (and 2 Lead Volunteers specifically for Content.) The successful candidates will have the overall responsibility for the Charity’s communications and marketing. We’re looking for someone who has a passion for promoting a charity supporting a rare condition and can support a volunteering team as well as plan and use communication tools such as websites, social media, Canva and other digital platforms.
This is a flexible volunteering opportunity, which means your commitment can be balanced around your lifestyle - being part of a team to ensure that communications to our community and supporters are up to date and timely.
You will provide leadership for your team and support the development of a communications plan for the charity.
Key Tasks and Objectives
● Lead a team of communications and marketing volunteers.
● Lead and co-ordinate internal projects, activities and campaigns that help build awareness of our organisation and its aims.
● Run the meetings for the Communications & Marketing Team on a monthly basis.
● Regularly meet with and be the point of contact for the lead volunteers for Content, Social Media and Email Marketing to co-ordinate and plan.
● Where and if possible, to also be an active part of the Communications & Marketing Team either as a content writer, copy writer or another role.
● Identifying, initiating and leading on projects which align to the strategy and realise our goals.
● Collaborate with the team.
● To support the charity in develping a visual form of our Annual Report or other reporting documents such as grant reports.
● Support the development and implementation of the Communications Strategy.
● Protecting our charity brand identity, ensuring it is delivered consistently, both internally and externally.
● Promote the charity across all our channels and forms of communication.
● Ensure effective, regular communication to both internal and external audiences.
● Review progress and effectiveness of the Communications Strategy on an annual basis.
What are we looking for?
About You
To be successful in this role you will:
● Have a real enthusiasm for excellence, innovation, continuous improvement and change.
● Be a team leader who is positive, hands on and able to get the best out of a team.
● Have excellent interpersonal skills and adept at building relationships with different stakeholders.
● Have the ability to think strategically but also enjoy being at an operational level to support your team and key stakeholders.
● Have a high level of attention to detail.
● Have the ability to prioritise, plan and organise projects and to manage expectations.
Experience and Skills
● The ability to communicate (verbal and non-verbal) to a wide variety of audiences including the public, various forms of media and on an individual basis.
● Experience in building and leading a team.
● Previous experience of working for charities and/or volunteer organisations is desirable but not required.
● Creativity regarding message management and medium.
● Good IT skills.
● Ability to motivate and enthuse others.
● To be a part of a team.
● Previous experience in marketing, communications, or related fields.
● Strong leadership skills with the ability to motivate and inspire volunteers.
● Experience of using Canva or similar design packages.
● A strong network of PR and media contacts would be highly advantageous.
What's in it for you?
This role is a fantastic opportunity to volunteer with a small but ambitious charity, developing and honing your skills around leadership in the Third Sector.
Getting the right story in print and online can be challenging, especially when dealing with a rare health condition, but it is definitely rewarding.
You will gain experience in the charity sector, gain new or update your writing skills, a broader C.V., and a sense of accomplishment from using your skills to help people affected by a very painful condition.
You would be leading our small, friendly, forward-thinking charity team, focused on reaching people who may not have heard about the charity or about the condition. You would also have a key role in developing a communications and marketing strategy for a small charity. This is a fantastic opportunity for you to make a real difference to a rare condition.
Key Benefits
● Gain valuable experience in communications and marketing, plus charity team leadership.
● Make a meaningful impact on the fight to support the CRPS community.
● Develop professional skills and expand your network.
To drive change for Complex Regional Pain Syndrome (CRPS) & ensure people whose lives have been touched by this condition are not alone.



Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Could you help your local SSAFA branch recruit volunteers in your area? You just some basic I.T and admin skills, patience, the ability to get on with a wide range of people and good written and spoken English. If you think this could be the role for you, we’d love to hear from you.
What is a Recruitment Coordinator?
Recruitment Coordinators help us find local people interested in supporting SSAFA and take them through our recruitment and selection process.
Why do we need you?
We’ve been supporting the Armed Forces community since 1885. Our beneficiaries come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like the Falklands or Afghanistan.
There are SSAFA branches throughout the UK and overseas who support local volunteers to deliver services to veterans, serving personnel and their families. Some branches are divided into smaller divisions to ensure the best local service delivery. Each branch has a team of volunteer caseworkers, support volunteers, executive roles, and fundraisers.
To offer the best possible service to our clients we need to match the right volunteers to the right role. Could you spare a few hours a week to help recruit new volunteers and welcome them to SSAFA by supporting them through their induction phase? We’d love to hear from you if think you could help with this important role.
When would you be needed and where would you be based?
The role is about recruitment and so will involve attending local recruitment fairs a few times a year as well as meeting volunteers both face-to-face and virtually. As part of your local branch, you might have access to an office, but the administration part of the ole can be done form home.
What would you be doing?
· Be the first point of contact for all volunteering enquiries, ensuring that all potential volunteers receive a timely response.
· Supporting volunteers through the recruitment and induction process and ensuring volunteers are communicated with throughout.
· Arranging informal interviews for new volunteers conducted in-line with SSAFA policies.
· Conducting ID checks (where relevant) so the volunteer can begin the vetting process
· Supporting volunteers to book onto role specific training and ensuring they complete their mandatory training.
· Working with the VDM to ensure branch vacancies are advertised on the branch website and national websites and support any national recruitment campaigns
· Maintaining good relationships with local Volunteer Centres and other local sources of volunteer promotion and attend local recruitment fairs.
· Evaluating volunteer recruitment activity, experimenting with creative ways to recruit volunteers from a variety of sources to create a diverse network of volunteers.
· Treating all potential volunteers inclusively with respect and sensitivity, regardless of age or background
· Supporting any volunteers facing barriers to find a suitable role.
· Being a positive ambassador for SSAFA remembering that anyone you meet could be a potential client, volunteer, or fundraiser.
· Volunteering within the standards and values of SSAFA
The remit of this role may change over the next 12-18 months depending on the outcome of a trial currently being undertaken.
What can you gain from this volunteering role?
· Use your skills, knowledge, and experience to benefit others.
· Appreciate that your role has a positive impact on the quality of service we can provide to beneficiaries as well as providing volunteering opportunities.
· Support and friendship from your local SSAFA branch and the wider SSAFA community
· Experience, training, and skills that you can highlight on your CV and in job interviews.
· Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!
What training and support would you receive?
· Role specific training to prepare you for your voluntary role - volunteer management – attracting, recruiting, and inducting volunteers. This training would take approx. 3 hours.
· Mandatory on-line training modules to complete at home, so you are up to date on how to keep clients, their families safe and personal information safe.
· Access to a range of e-learning courses.
· Support from the Volunteer Development Manager and Trainer (per region)
· Access to the Volunteer Experience Team based at our central office.
· Reimbursement of out-of-pocket expenses
· Volunteers will be covered by SSAFAs Public Liability Insurance whilst carrying out the role.
What are we looking for?
· Friendly and approachable people, with good listening skills, patience, and a positive attitude
· Good communication skills, both written and verbal
· Good written and spoken English.
· Respectful and non-judgemental with potential volunteers, other agencies and SSAFA colleagues
· Willingness and ability to use IT systems for initial and on-going training and during the role, including accessing and responding to emails and using Microsoft offices software.
· Ability to encourage and motivate all volunteers to undertake training.
· Ability to maintain confidentiality and keep information safely., in line with SSAFA policies.
· Access to public transport or a car to travel to meetings and events and t meet volunteers.
We welcome volunteers of all backgrounds, abilities, races, sexual orientations, socio-economic backgrounds, and of all faiths and none. SSAFA are committed to making reasonable adjustments to support volunteers with disabilities, so they have access to the same opportunities and experiences as volunteers who do not.
Minimum Age: 18
Safer Recruitment: SSAFA undertakes a systematic approach and utmost care at every step of the process of volunteer recruitment, selection, and retention to ensure that those recruited are suitable and appropriate. Measures taken at points along this journey work together to make volunteering at SSAFA a positive and safe experience.
References Required: Yes. We will ask for two character references, this can be a former employer or someone that know you well (other than a relative)
Is a criminal record check required? No
Our vision A society in which the Armed Forces, veterans and their families can thrive.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Our Second Home (OSH) is the UK’s youth movement of people with refugee backgrounds. We have welcomed over 600 young people from 50 countries to our activities in London, Essex and Bristol.
Mission
For young people with refugee experience to build community, become leaders and flourish into adulthood in the place they call home. Through transformative activities, our members take control of their lives and create meaningful change for themselves and their wider community.
About This Role
OSH is at a pivotal point in its development.
Over the past few years, OSH has grown from a small, founder-led organisation into a national movement with increasing reach, complexity, and ambition. Our income has risen from £250,000 to £500,000, our staff and volunteer base is expanding, and our programmes are reaching more young people than ever before.
OSH now needs confident, experienced, and future-focused governance that can support scaling while protecting the culture, values, and relational way of working that make the organisation distinctive.
Your role will involve 4 main areas:
- Board Leadership and Governance
- Strategy and Organisational Leadership
- CEO Support, Appraisal, and Accountability
- External Representation and Engagement
More information is in the recruitment pack attached.
About You
Essential
- Significant experience in organisational and strategic leadership, ideally including guiding a charity or mission-driven organisation from small to medium scale
- A proactive and forward-thinking mindset, demonstrating the ability to anticipate potential issues and risks while identifying opportunities.
- Strong understanding of good governance, with the confidence to lead a board and hold senior executives to account
- Experience of or exposure to fundraising, financial sustainability, and organisational development
- The ability to balance support and challenge, particularly in a Chair - CEO relationship
- Commitment to OSH’s mission and values, including a genuine willingness to engage with and be guided by those with lived experience of the asylum system
- Highly organised and dynamic, with the ability to prioritise the effective use of Board time, facilitate the timely and focused distribution of information, and ensure appropriate follow-up to Board decisions.
- Excellent interpersonal skills, with the emotional intelligence to lead inclusively, collaboratively, and sensitively
Desirable
- Lived experience of asylum or forced migration
- Previous experience as a Chair or Vice-Chair of a charity or similar organisation
- Experience working with youth-led or lived-experience-led organisations
- Familiarity with safeguarding in youth or community settings
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Our Cat Fosterers play a vital role by providing a temporary, loving home for cats that are in the care of the RSPCA.
Why we want you
We are the RSPCA South Bucks Branch and it's our vision to live in a world where all animals are respected and treated with compassion. Our volunteer fosterers are incredible, they play an essential role in helping us carry out our important animal welfare work by caring for cats and enabling them to be rehomed.
You could be fostering an animal for just a few weeks, or it could be a longer term placement for several months and in a few cases it can be longer.
What you will be doing
Providing care and suitable housing in a safe environment for cats while they are in foster care in accordance with Society policies and guidelines.
Feeding, watering, providing enrichment, socialising and grooming cats (as appropriate).
Liaising with your Cat Co-ordinator regularly. For cats ready for rehoming: sharing photos and videos to the cat coordinator to enable them to raise awareness and rehoming.
If the animal has specific needs you will be supported by your local team of fosterers to enable you to provide the care needed.
Offering a separate room to keep the cat/s in and separate from your own animals.
Some cats may have had surgery and will need a period of cage rest. This will be provided.
Your family/household must be fully supportive (and checked/confirmed that there are no cat allergies within the household).
All members of the household should discuss with their GP whether a tetanus vaccination is required, and make a decision based on this.
Transporting your foster cat safely for vet appointments.
Allowing a potential adopter to enter your home to view a cat up for adoption after they have been assessed by the cat co-ordinator, a volunteer can support you in this.
Completing the local branch paperwork relating to the cats in your care.
The skills you need
Volunteers must be aged 18 or over.
Previous experience of fostering would be beneficial, and experience caring for cats is essential.
If you have existing cats, they must be spayed/neutered and vaccinated.
If in rented accommodation, permission from the landlord must be obtained.
You must live in South Buckinghamshire or close to Chesham.
Volunteers must complete an online induction, you will need to have basic IT skills and access to a PC or laptop, or have someone who can help you carry out the induction.
What's in it for you
Meet like-minded people and get to know more about the work of the RSPCA South Bucks Branch.
Add an important animal welfare role to your CV.
A great induction and training relevant to your role.
Support from our local and national teams.
You’ll be making a huge difference to the welfare of animals.
What we provide you
We provide all the food, litter, medication and equipment needed to foster cats in our branch. Any other expenses must be agreed in advance with the Finance Manager.
A community of local fosterers to draw support and information.
Regular contact with your cat coordinator to support you.
Disclaimer
Our fosterers are subject to an informal interview, home assessment visit, two satisfactory references and completion of online induction training including Health and Safety.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Us
Influential Stars is a purpose driven platform connecting creators, supporters, and causes through exclusive experiences and campaigns that raise funds for UK charitable organisations. We are a growing team committed to delivering meaningful impact through professionally managed experiences.
Our Story
Influential Stars was founded by Lisa Connell, who is living with an inoperable brain tumour and has spent many years raising awareness and support for UK causes. The platform was created from a deeply personal belief that influence, connection, and community can be powerful forces for good when brought together in the right way.
Volunteers play a vital role in helping turn that vision into real world impact, enabling experiences that raise funds, create joy for winners, and support charitable organisations across the UK.
The Role
We are seeking a compassionate, confident, and highly professional Volunteer Charities & Campaigns Relationship Manager to build and maintain relationships with charitable organisations, community groups, and individuals using crowdfunding pages.
This role involves guiding partners from initial contact through onboarding and maintaining ongoing rapport, ensuring they feel supported, understood, and valued throughout their involvement with the platform.
Key Responsibilities
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Identify, approach, and invite suitable charities, community groups, and crowdfunding campaigns to join the platform
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Guide partners through the onboarding process from first contact to launch
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Build and maintain strong, trusting relationships with both organisations and individuals
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Act as a key point of contact for enquiries, support, and reassurance
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Maintain regular communication to sustain engagement and rapport
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Support individuals who may be experiencing difficult or traumatic circumstances with sensitivity and professionalism
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Coordinate with internal team members to ensure partners receive timely assistance
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Provide clear information about how the platform works and what to expect
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Maintain accurate records of communications and partnership activity using our CRM management system
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Ensure all interactions reflect empathy, professionalism, and respect
Skills and Experience Required
Essential:
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Strong relationship management or engagement experience
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Excellent customer service skills
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Outstanding written and verbal communication skills
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Confidence communicating by phone, email, and online platforms
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High level of empathy and emotional intelligence
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Ability to communicate sensitively with people experiencing challenging circumstances
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Strong IT skills, including confident use of computer databases and standard office software (e.g. Word, Excel)
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Experience using a CRM or similar database system
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Highly organised with strong attention to detail
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Ability to work independently and manage multiple relationships
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Professional, reliable, and approachable manner
Desirable:
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Familiarity with HubSpot CRM (preferred but not essential as training will be provided)
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Experience working with charities, community groups, or support services
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Experience in partnerships, outreach, or fundraising roles
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Experience working remotely within a team
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Based in London or Hertfordshire for occasional in person meetings (not essential)
Working Arrangement
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Fully remote position
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Flexible working hours depending on organisational needs
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Occasional support calls or meetings with partners
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No travel required. However, if you choose to meet with partners in person, reasonable travel costs will be covered where possible
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Occasional (optional) in person team meetings
Why Volunteer With Us
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Play a vital role in supporting charities, families, and individuals during significant moments in their lives
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Help build partnerships that enable meaningful fundraising and impact
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Gain valuable experience in relationship management and community engagement
-
Join a mission driven organisation at an exciting stage of growth
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Flexible volunteering that can fit around other commitments
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Opportunity to build meaningful professional relationships across the charity and community sectors
Although this is currently a volunteer position, Influential Stars is actively working to grow the platform with the long term aim of creating paid roles. While we are unable to provide a timeframe and future opportunities will depend on the organisation’s growth and incoming work, this role offers the chance to be part of that journey from an early stage.
The client requests no contact from agencies or media sales.
We are recruiting for Volunteers to to join our team in the National Domestic Abuse Helpline Team.
Job Title: National Domestic Abuse Helpline Volunteers
Location: Homeworking
Salary: Voluntary role and therefore Salary not applicable
Contract type: Voluntary
Hours: 3-4 hours per week. (We are currently looking for candidates who can support us for shifts between 10am-10pm. Any day, Monday – Friday and 10am-6pm Saturday & Sunday)
We want kind and empathic people to work at Refuge, who believe in equality, diversity, and inclusion, are experts in their area of knowledge, want to make a positive difference and improve the lives of the women and children we support.
This is an opportunity to join Refuge as a Helpline Volunteer to provide high quality practical and emotional support to survivors of domestic violence and their children living in our refuges.
We are looking for volunteers to ensure those who contact us are provided with a safe, supportive and welcoming service as well as providing trauma-informed emotional support to women who are experiencing domestic abuse and other forms of violence against women and girls (VAWG). You will also aid survivors in their understanding the dynamics of domestic abuse and the different forms it takes.
For further information on the key accountabilites for this volunteering role, please see our job profile document.
This post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.
Closing Date: 09:00am 2nd March 2026
Interview Dates: From Monday 30th March 2026 to Thursday 9th April 2026 (online)
Induction dates:Monday 11th May 2026 – Friday 15th May 2026 inclusive 9.30am-4.30pm (online) (Please note that you would need to be availble for these dates)
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Deputy Treasurer aids the Treasurer in fulfilling their duties. The Treasurer is responsible for overseeing financial strategy, governance, and compliance. The Treasurer role exists to ensure that the Pagan Federation’s finances are kept in good order and that we remain a financially sustainable organisation which supports its members effectively and meets its aims and objectives. This also includes ensuring that the PF meets its statutory obligations by submitting annual returns and accounts to the Charity Commission, and advising the Board on financial matters. This is a critical role which requires a financial background, preferably in non-profit/charity accounting. The Deputy Treasurer also aids the Treasurer in managing a team of treasurers who each maintain and keep appropriate financial records for individual teams within the Pagan Federation.
Your line manager is the Treasurer.
You must not have an IVA, bankruptcy or conviction to apply for this role.
You will help the Treasurer to:
- Lead on financial strategy, ensuring alignment with the charity’s objectives and sustainability. This includes overseeing the production of an annual budget and propose its adoption at the last meeting of the previous financial year.
- Ensure the charity has an appropriate reserves policy and finance manual.
- Liaise with relevant staff, trustees and/or volunteers to ensure the financial viability of the organisation and that all record keeping is kept in accordance with relevant legal requirements.
- Make trustees aware of their financial obligations and take a lead in interpreting financial data to them.
- Regularly report the financial position at trustee meetings (balance sheet, cash flow, fundraising performance etc).
- Monitor financial risks and recommend mitigation strategies
Ensure compliance with specific legal and regulatory requirements including the submission of annual returns and accounts to the Charity Commission. This includes:
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Overseeing the preparation of the annual report and accounts in line with charity law.
-
Ensuring the annual report and accounts are independently examined or audited as required
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Timely submission of annual report and accounts to the Charity Commission
Ensure proper records are kept and that effective financial procedures and controls are in place, ie:
-
Cheque signatories
-
Purchasing limits
-
Purchasing systems
-
Petty cash/ float
-
Others as appropriate
You will also:
- Appraise the financial viability of plans, proposals and feasibility studies.
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Lead on appointing and liaising with auditors/an independent examiner.
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Undertake bookkeeping duties and/or oversee the finance volunteer(s) ensuring posting and bookkeeping is kept up-to-date.
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Maintain the petty cash system and regularly process petty cash claims.
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Regularly carry out reconciliations/ oversee regular reconciliations.
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Arrange payments to creditors as appropriate and arrange appropriate signatures on payments.
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Raise invoices for paid services provided by us, i.e. advertising space in Pagan Dawn.
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Make the necessary arrangements to collect payments from debtors and bank payments promptly.
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Provide training and guidance on financial procedures and compliance
Pagan Federation is a registered charity dedicated to supporting Pagans and promoting their rights and beliefs.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Could you coordinate local SSAFA services in your area? You don’t need a military background, just basic I.T and admin skills, the ability to get on with people and good written and spoken English. If so, we’d love to hear from you.
What is a Branch Secretary?
There are SSAFA branches throughout the UK and overseas. These are divided into local areas that we call divisions. Each branch has a secretary to organise day-to-day activities. This is a key role involving administration and coordinating people. As the first point of contact for SSAFA in the area you will play a crucial part in promoting SSAFA locally, organising local events and ensuring the smooth running of SSAFA across the divisions in your branch.
Why do we need you?
We’ve been supporting the Armed Forces community since 1885. Our clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like the Falklands or Afghanistan.
There are SSAFA branches throughout the UK and overseas who support local volunteers to deliver services to veterans, serving personnel and their families. Some branches are divided into smaller divisions to ensure the best local service delivery. Each branch has a team of volunteer caseworkers, support volunteers, executive roles, and fundraisers.
In recognition of our clients’ service to the Nation we aim to provide financial, practical and emotional support when it’s needed most. To do this we need local branches and volunteers who can match clients to volunteers and keep things running smoothly behind the scenes.
When would you be needed and where would you be based?
This role is about coordination and administration. As part of your local branch, you might have access to an office, but many volunteers are based at home. The role would suit someone looking to offer a regular time commitment each week. You would also need to organise and attend a number of regular meetings each year.
What would you be doing?
- Managing the branch office (if applicable) and providing support to all volunteers, especially new ones
- Work with the branch Chairperson, treasurer, and others to ensure smooth running of the branch.
- Accepting referrals and coordinating SSAFA caseworkers, visitors, and helpers accordingly
- Oversee all SSAFA casework across the branch ensuring clients get support that is effective and timely.
- Monitor volunteer numbers against the demand for support and recruit new volunteers as needed
- Working with the local training officer to ensure all volunteers are kept up to date with the training and information they need.
- Build relationships with regional and central office staff to ensure an effective flow of information.
- Maintaining accurate records of volunteers and cases, submit accurate data to Central Office
- Providing administration for an annual programme of meetings including an AGM, recording, and implementing decisions
- Being a positive ambassador for SSAFA remembering that anyone you meet could be a potential client, volunteer or fundraiser.
- Volunteering within the standards and values of SSAFA including observing our policies such as the Volunteering policy and data protection policy (these will be covered in your training and local induction.)
The remit of this role may change over the next 12-18 months depending on the outcome of a trial currently being undertaken.
What could you gain from this volunteering role?
- Gain experience of holding a key local role with oversight of all SSAFA activity in the local area
- Use your skills, knowledge, and life experience to benefit others.
- Support from your local SSAFA branch and the wider SSAFA community
- Experience, training, and skills that you can highlight on your CV and in job interviews.
- Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!
What training and support would you receive?
- Role specific training to prepare you for your voluntary role - confidentiality and boundaries, personal safety, caseworker training, caseworker IT system training, volunteer management – attracting, recruiting, and inducting volunteers, volunteer management – case management and quality. This training would take approx. 4 days.
- Mandatory on-line training modules to complete at home, so you are up to date on how to keep clients, their families safe and personal information safe.
- Access to a range of e-learning courses as well as local opportunities to keep your training up to date.
- Support from the Chair of the branch
- Access to the Welfare Team and Volunteer Support Team based at our central office.
- Reimbursement of out-of-pocket expenses
- Volunteers will be covered by SSAFAs Public Liability Insurance whilst carrying out the role.
What are we looking for?
- Friendly and approachable people of any age (18+) with some experience of coordinating people and admin
- Good written and spoken English.
- Ability to be respectful and non-judgemental with clients, their family, other agencies and SSAFA colleagues.
- Ability to send and receive emails – you will receive your own SSAFA email address.
- Ability to coordinate a team of people volunteering.
- Willingness to use our on-line case management system (this is covered in the training course)
- Ability to keep within boundaries of the role with regards to reporting any safety concerns etc
- Reliable attitude, contact clients and volunteers promptly, keep appointments etc.
- Ability to maintain confidentiality and keep information safely.
- Access to public transport or a car to travel to meetings, events etc.
We welcome volunteers of all backgrounds, abilities, races, sexual orientations, socio-economic backgrounds, and of all faiths and none. SSAFA are committed to making reasonable adjustments to support volunteers with disabilities, so they have access to the same opportunities and experiences as volunteers who do not.
Minimum Age: 18
Safer Recruitment: SSAFA undertakes a systematic approach and utmost care at every step of the process of volunteer recruitment, selection, and retention to ensure that those recruited are suitable and appropriate. Measures taken at points along this journey work together to make volunteering at SSAFA a positive and safe experience.
References Required: Yes. We will ask for two character references, this can be a former employer or someone that know you well (other than a relative)
Is a crimanal record check required? No
Our vision A society in which the Armed Forces, veterans and their families can thrive.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Could you coordinate local SSAFA services in your area? You don’t need a military background, just basic I.T and admin skills, the ability to get on with people and good written and spoken English. If so, we’d love to hear from you.
What is a Branch Secretary?
There are SSAFA branches throughout the UK and overseas. These are divided into local areas that we call divisions. Each branch has a secretary to organise day-to-day activities. This is a key role involving administration and coordinating people. As the first point of contact for SSAFA in the area you will play a crucial part in promoting SSAFA locally, organising local events and ensuring the smooth running of SSAFA across the divisions in your branch.
Why do we need you?
We’ve been supporting the Armed Forces community since 1885. Our clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like the Falklands or Afghanistan.
There are SSAFA branches throughout the UK and overseas who support local volunteers to deliver services to veterans, serving personnel and their families. Some branches are divided into smaller divisions to ensure the best local service delivery. Each branch has a team of volunteer caseworkers, support volunteers, executive roles, and fundraisers.
In recognition of our clients’ service to the Nation we aim to provide financial, practical and emotional support when it’s needed most. To do this we need local branches and volunteers who can match clients to volunteers and keep things running smoothly behind the scenes.
When would you be needed and where would you be based?
This role is about coordination and administration. As part of your local branch, you might have access to an office, but many volunteers are based at home. The role would suit someone looking to offer a regular time commitment each week. You would also need to organise and attend a number of regular meetings each year.
What would you be doing?
· Managing the branch office (if applicable) and providing support to all volunteers, especially new ones
· Work with the branch Chairperson, treasurer, and others to ensure smooth running of the branch.
· Accepting referrals and coordinating SSAFA caseworkers, visitors, and helpers accordingly
· Oversee all SSAFA casework across the branch ensuring clients get support that is effective and timely.
· Monitor volunteer numbers against the demand for support and recruit new volunteers as needed
· Working with the local training officer to ensure all volunteers are kept up to date with the training and information they need.
· Build relationships with regional and central office staff to ensure an effective flow of information.
· Maintaining accurate records of volunteers and cases, submit accurate data to Central Office
· Providing administration for an annual programme of meetings including an AGM, recording, and implementing decisions
· Being a positive ambassador for SSAFA remembering that anyone you meet could be a potential client, volunteer or fundraiser.
· Volunteering within the standards and values of SSAFA including observing our policies such as the Volunteering policy and data protection policy (these will be covered in your training and local induction.)
The remit of this role may change over the next 12-18 months depending on the outcome of a trial currently being undertaken.
What could you gain from this volunteering role?
· Gain experience of holding a key local role with oversight of all SSAFA activity in the local area
· Use your skills, knowledge, and life experience to benefit others.
· Support from your local SSAFA branch and the wider SSAFA community
· Experience, training, and skills that you can highlight on your CV and in job interviews.
· Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!
What training and support would you receive?
· Role specific training to prepare you for your voluntary role - confidentiality and boundaries, personal safety, caseworker training, caseworker IT system training, volunteer management – attracting, recruiting, and inducting volunteers, volunteer management – case management and quality. This training would take approx. 4 days.
· Mandatory on-line training modules to complete at home, so you are up to date on how to keep clients, their families safe and personal information safe.
· Access to a range of e-learning courses as well as local opportunities to keep your training up to date.
· Support from the Chair of the branch
· Access to the Welfare Team and Volunteer Support Team based at our central office.
· Reimbursement of out-of-pocket expenses
· Volunteers will be covered by SSAFAs Public Liability Insurance whilst carrying out the role.
What are we looking for?
· Friendly and approachable people of any age (18+) with some experience of coordinating people and admin
· Good written and spoken English.
· Ability to be respectful and non-judgemental with clients, their family, other agencies and SSAFA colleagues.
· Ability to send and receive emails – you will receive your own SSAFA email address.
· Ability to coordinate a team of people volunteering.
· Willingness to use our on-line case management system (this is covered in the training course)
· Ability to keep within boundaries of the role with regards to reporting any safety concerns etc
· Reliable attitude, contact clients and volunteers promptly, keep appointments etc.
· Ability to maintain confidentiality and keep information safely.
· Access to public transport or a car to travel to meetings, events etc.
We welcome volunteers of all backgrounds, abilities, races, sexual orientations, socio-economic backgrounds, and of all faiths and none. SSAFA are committed to making reasonable adjustments to support volunteers with disabilities, so they have access to the same opportunities and experiences as volunteers who do not.
Minimum Age: 18
Safer Recruitment: SSAFA undertakes a systematic approach and utmost care at every step of the process of volunteer recruitment, selection, and retention to ensure that those recruited are suitable and appropriate. Measures taken at points along this journey work together to make volunteering at SSAFA a positive and safe experience.
References Required: Yes. We will ask for two character references, this can be a former employer or someone that know you well (other than a relative)
Is a criminal record check required? No
Our vision A society in which the Armed Forces, veterans and their families can thrive.
The client requests no contact from agencies or media sales.
Could you coordinate local SSAFA services in your area? You don’t need a military background, just basic I.T and admin skills, the ability to get on with people and good written and spoken English. If so, we’d love to hear from you.
What is a Branch Secretary?
There are SSAFA branches throughout the UK and overseas. These are divided into local areas that we call divisions. Each branch has a secretary to organise day-to-day activities. This is a key role involving administration and coordinating people. As the first point of contact for SSAFA in the area you will play a crucial part in promoting SSAFA locally, organising local events and ensuring the smooth running of SSAFA across the divisions in your branch.
Why do we need you?
We’ve been supporting the Armed Forces community since 1885. Our clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like the Falklands or Afghanistan.
There are SSAFA branches throughout the UK and overseas who support local volunteers to deliver services to veterans, serving personnel and their families. Some branches are divided into smaller divisions to ensure the best local service delivery. Each branch has a team of volunteer caseworkers, support volunteers, executive roles, and fundraisers.
In recognition of our clients’ service to the Nation we aim to provide financial, practical and emotional support when it’s needed most. To do this we need local branches and volunteers who can match clients to volunteers and keep things running smoothly behind the scenes.
When would you be needed and where would you be based?
This role is about coordination and administration. As part of your local branch, you might have access to an office, but many volunteers are based at home. The role would suit someone looking to offer a regular time commitment each week. You would also need to organise and attend a number of regular meetings each year.
What would you be doing?
· Managing the branch office (if applicable) and providing support to all volunteers, especially new ones
· Work with the branch Chairperson, treasurer, and others to ensure smooth running of the branch.
· Accepting referrals and coordinating SSAFA caseworkers, visitors, and helpers accordingly
· Oversee all SSAFA casework across the branch ensuring clients get support that is effective and timely.
· Monitor volunteer numbers against the demand for support and recruit new volunteers as needed
· Working with the local training officer to ensure all volunteers are kept up to date with the training and information they need.
· Build relationships with regional and central office staff to ensure an effective flow of information.
· Maintaining accurate records of volunteers and cases, submit accurate data to Central Office
· Providing administration for an annual programme of meetings including an AGM, recording, and implementing decisions
· Being a positive ambassador for SSAFA remembering that anyone you meet could be a potential client, volunteer or fundraiser.
· Volunteering within the standards and values of SSAFA including observing our policies such as the Volunteering policy and data protection policy (these will be covered in your training and local induction.)
The remit of this role may change over the next 12-18 months depending on the outcome of a trial currently being undertaken.
What could you gain from this volunteering role?
· Gain experience of holding a key local role with oversight of all SSAFA activity in the local area
· Use your skills, knowledge, and life experience to benefit others.
· Support from your local SSAFA branch and the wider SSAFA community
· Experience, training, and skills that you can highlight on your CV and in job interviews.
· Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!
What training and support would you receive?
· Role specific training to prepare you for your voluntary role - confidentiality and boundaries, personal safety, caseworker training, caseworker IT system training, volunteer management – attracting, recruiting, and inducting volunteers, volunteer management – case management and quality. This training would take approx. 4 days.
· Mandatory on-line training modules to complete at home, so you are up to date on how to keep clients, their families safe and personal information safe.
· Access to a range of e-learning courses as well as local opportunities to keep your training up to date.
· Support from the Chair of the branch
· Access to the Welfare Team and Volunteer Support Team based at our central office.
· Reimbursement of out-of-pocket expenses
· Volunteers will be covered by SSAFAs Public Liability Insurance whilst carrying out the role.
What are we looking for?
· Friendly and approachable people of any age (18+) with some experience of coordinating people and admin
· Good written and spoken English.
· Ability to be respectful and non-judgemental with clients, their family, other agencies and SSAFA colleagues.
· Ability to send and receive emails – you will receive your own SSAFA email address.
· Ability to coordinate a team of people volunteering.
· Willingness to use our on-line case management system (this is covered in the training course)
· Ability to keep within boundaries of the role with regards to reporting any safety concerns etc
· Reliable attitude, contact clients and volunteers promptly, keep appointments etc.
· Ability to maintain confidentiality and keep information safely.
· Access to public transport or a car to travel to meetings, events etc.
We welcome volunteers of all backgrounds, abilities, races, sexual orientations, socio-economic backgrounds, and of all faiths and none. SSAFA are committed to making reasonable adjustments to support volunteers with disabilities, so they have access to the same opportunities and experiences as volunteers who do not.
Minimum Age: 18
Safer Recruitment: SSAFA undertakes a systematic approach and utmost care at every step of the process of volunteer recruitment, selection, and retention to ensure that those recruited are suitable and appropriate. Measures taken at points along this journey work together to make volunteering at SSAFA a positive and safe experience.
References Required: Yes. We will ask for two character references, this can be a former employer or someone that know you well (other than a relative)
Is a criminal record check required? No
Our vision A society in which the Armed Forces, veterans and their families can thrive.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Could you help SSAFA reach more supporters and raise greater awareness of our services through the magic of social media and digital marketing? You don’t need a military background, just some basic digital skills, the ability to get on with a wide range of people and good written English. If you have I.T or digital marketing experience, that would be great but not essential. We’d love you to get in touch to find out more.
What is a Digital Marketing Volunteer?
There are SSAFA branches and service committees throughout the UK and overseas. We use local microsites and social media to raise awareness of our services, raise funds and find new volunteers. Digital Marketing volunteers help us maximise our message, keep content up to date and increase traffic to our sites.
Why do we need you?
We’ve been supporting the Armed Forces community since 1885. Our clients may have served in WW2 or in a more recent conflict like the Falklands or Afghanistan.
There are SSAFA branches throughout the UK and overseas who support local volunteers to deliver services to veterans, serving personnel and their families. Some branches are divided into smaller divisions to ensure the best local service delivery. Each branch has a team of volunteer caseworkers, support volunteers, executive roles, and fundraisers.
Our clients, volunteers and supporters come from all backgrounds and age groups and want to engage with us in different ways too. To offer the best possible service we need to provide seamless communication, consistent messages, and accurate information. We’d love to hear from you if think you could help us grow our on-line presence.
When would you be needed and where would you be based?
As part of your local branch, you might have access to an office, but many volunteers are based at home.
The role would suit someone looking for a flexible volunteering opportunity as times and days could fit in around work and other commitments to suit you.
What would you be doing?
- As part of a team of volunteers, maintain branch microsites and social media feeds.
- Look at ways to increase traffic to microsites and improve SSAFA’s digital brand.
- Keep content current and accurate.
- Support and maintain the SSAFA brand by consistently using our brand guidelines and tone of voice.
- Working with the digital marketing team, interpret analytical data to develop local communication plans.
- Working with local SSAFA branches, build social media channels and integrate on-line and off-line activity to best effect.
The remit of this role may change over the next 12-18 months depending on the outcome of a trial currently being undertaken.
What can you gain from this volunteering role?
- Be a part of our motivated and enthusiastic team.
- Experience, training and skills from a national charity that you can highlight on your CV and in job interviews.
- Use your skills, knowledge, and experience to benefit the Armed Forces, veterans and their families.
- Develop contacts, skills and opportunities working with influential people and organisations.
- Improve and develop your digital skills, useful in all aspects of your life.
- Support and friendship in your local area and the wider SSAFA community
- Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!
What training and support would you receive?
- Mandatory on-line training modules to complete at home, so you are up to date on how to keep clients, their families safe and personal information safe.
- Support from our Digital Marketing team based at SSAFA Central Office.
- Training on our web platform
- Access to analytical tools and our digital marketing tool kit
- Induction covering all the aspects of SSAFAs services and the difference we can make to people’s lives.
- Reimbursement of out-of-pocket expenses
- Volunteers will be covered by SSAFAs Public Liability Insurance whilst carrying out the role.
What are we looking for?
- Friendly and approachable people, possibly with some experience of digital marketing/ IT or social media
- Ability to write in English to a good standard.
- Ability to be respectful and non-judgemental with clients, supporters, volunteers, other agencies, and staff.
- Understanding of how social media can be used to engage and influence.
- Ability to use social media applications including adding and editing content.
- Basic understanding of website maintenance, training will be provided.
- Basic understanding of digital analytical tools, training will be provided.
We welcome volunteers of all backgrounds, abilities, races, sexual orientations, socio-economic backgrounds, and of all faiths and none. SSAFA are committed to making reasonable adjustments to support volunteers with disabilities, so they have access to the same opportunities and experiences as volunteers who do not.
Minimum Age: 18
Safer Recruitment: SSAFA undertakes a systematic approach and utmost care at every step of the process of volunteer recruitment, selection, and retention to ensure that those recruited are suitable and appropriate. Measures taken at points along this journey work together to make volunteering at SSAFA a positive and safe experience.
References Required: Yes. We will ask for two character references, this can be a former employer or someone that know you well (other than a relative)
Is a disclosure check required? No
Our vision A society in which the Armed Forces, veterans and their families can thrive.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Could you coordinate local SSAFA services in your area? You don’t need a military background, just basic I.T and admin skills, the ability to get on with people and good written and spoken English. If so, we’d love to hear from you.
What is a Branch Secretary?
There are SSAFA branches throughout the UK and overseas. These are divided into local areas that we call divisions. Each branch has a secretary to organise day-to-day activities. This is a key role involving administration and coordinating people. As the first point of contact for SSAFA in the area you will play a crucial part in promoting SSAFA locally, organising local events and ensuring the smooth running of SSAFA across the divisions in your branch.
Why do we need you?
We’ve been supporting the Armed Forces community since 1885. Our clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like the Falklands or Afghanistan.
There are SSAFA branches throughout the UK and overseas who support local volunteers to deliver services to veterans, serving personnel and their families. Some branches are divided into smaller divisions to ensure the best local service delivery. Each branch has a team of volunteer caseworkers, support volunteers, executive roles, and fundraisers.
In recognition of our clients’ service to the Nation we aim to provide financial, practical and emotional support when it’s needed most. To do this we need local branches and volunteers who can match clients to volunteers and keep things running smoothly behind the scenes.
When would you be needed and where would you be based?
This role is about coordination and administration. As part of your local branch, you might have access to an office, but many volunteers are based at home. The role would suit someone looking to offer a regular time commitment each week. You would also need to organise and attend a number of regular meetings each year.
What would you be doing?
· Managing the branch office (if applicable) and providing support to all volunteers, especially new ones
· Work with the branch Chairperson, treasurer, and others to ensure smooth running of the branch.
· Accepting referrals and coordinating SSAFA caseworkers, visitors, and helpers accordingly
· Oversee all SSAFA casework across the branch ensuring clients get support that is effective and timely.
· Monitor volunteer numbers against the demand for support and recruit new volunteers as needed
· Working with the local training officer to ensure all volunteers are kept up to date with the training and information they need.
· Build relationships with regional and central office staff to ensure an effective flow of information.
· Maintaining accurate records of volunteers and cases, submit accurate data to Central Office
· Providing administration for an annual programme of meetings including an AGM, recording, and implementing decisions
· Being a positive ambassador for SSAFA remembering that anyone you meet could be a potential client, volunteer or fundraiser.
· Volunteering within the standards and values of SSAFA including observing our policies such as the Volunteering policy and data protection policy (these will be covered in your training and local induction.)
The remit of this role may change over the next 12-18 months depending on the outcome of a trial currently being undertaken.
What could you gain from this volunteering role?
· Gain experience of holding a key local role with oversight of all SSAFA activity in the local area
· Use your skills, knowledge, and life experience to benefit others.
· Support from your local SSAFA branch and the wider SSAFA community
· Experience, training, and skills that you can highlight on your CV and in job interviews.
· Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!
What training and support would you receive?
· Role specific training to prepare you for your voluntary role - confidentiality and boundaries, personal safety, caseworker training, caseworker IT system training, volunteer management – attracting, recruiting, and inducting volunteers, volunteer management – case management and quality. This training would take approx. 4 days.
· Mandatory on-line training modules to complete at home, so you are up to date on how to keep clients, their families safe and personal information safe.
· Access to a range of e-learning courses as well as local opportunities to keep your training up to date.
· Support from the Chair of the branch
· Access to the Welfare Team and Volunteer Support Team based at our central office.
· Reimbursement of out-of-pocket expenses
· Volunteers will be covered by SSAFAs Public Liability Insurance whilst carrying out the role.
What are we looking for?
· Friendly and approachable people of any age (18+) with some experience of coordinating people and admin
· Good written and spoken English.
· Ability to be respectful and non-judgemental with clients, their family, other agencies and SSAFA colleagues.
· Ability to send and receive emails – you will receive your own SSAFA email address.
· Ability to coordinate a team of people volunteering.
· Willingness to use our on-line case management system (this is covered in the training course)
· Ability to keep within boundaries of the role with regards to reporting any safety concerns etc
· Reliable attitude, contact clients and volunteers promptly, keep appointments etc.
· Ability to maintain confidentiality and keep information safely.
· Access to public transport or a car to travel to meetings, events etc.
We welcome volunteers of all backgrounds, abilities, races, sexual orientations, socio-economic backgrounds, and of all faiths and none. SSAFA are committed to making reasonable adjustments to support volunteers with disabilities, so they have access to the same opportunities and experiences as volunteers who do not.
Minimum Age: 18
Safer Recruitment: SSAFA undertakes a systematic approach and utmost care at every step of the process of volunteer recruitment, selection, and retention to ensure that those recruited are suitable and appropriate. Measures taken at points along this journey work together to make volunteering at SSAFA a positive and safe experience.
References Required: Yes. We will ask for two character references, this can be a former employer or someone that know you well (other than a relative)
Is a criminal record check required? No
Our vision A society in which the Armed Forces, veterans and their families can thrive.
The client requests no contact from agencies or media sales.