Entry level jobs in Sidmouth or South west

At Prospect Hospice, we believe in a community where everyone lives and dies well. As we embark on an ambitious five-year strategy to grow and diversify our income, we’re looking for a dynamic Retail Trading Manager to develop our retail function into its next phase.

We’re an established charity based in Swindon, providing specialist care to people in Swindon, Marlborough and northeast Wiltshire. Our retail operations are at the heart of our mission, raising over £2.5 million annually to support individuals and families through life-limiting illness.

Our Vision for Retail:

Retail is a cornerstone of our income generation strategy. With plans to open new stores and invest in our existing network this role is pivotal to our future success. You’ll be empowered to innovate, lead change, and help us build a sustainable future for hospice care.

Hours: Full-time, 37.5 hours per week (Monday-Friday, including some weekends and bank holidays).

About the Role:

As our Retail Trading Manager, you’ll support our charity retail operations, leading on the buying and control of new goods. You’ll build relationships with existing and new suppliers, build ranges and provide merchandising guidance to stores. You’ll also put in place robust processes to control replenishment and shrinkage.

Additionally, there is opportunity to work with store management teams to develop retail led events to drive footfall and engage with customers in our local communities.  You’ll also support new store openings and refits.

This is a high-impact role for a strategic and hands-on retail leader who thrives on performance, innovation and community engagement.

Key Responsibilities:

Bought in goods ‘new goods’

• Lead and deliver 1–3 year growth and annual trading plans for new goods, ensuring KPI performance
• Manage supplier relationships, sourcing and buying across all channels
• Develop store-specific ranges and provide visual merchandising guidance to maximise sales
• Monitor competitor activity and adjust product, pricing and ranges accordingly
• Maximise sell-through and implement effective stock, pricing, margin and administration processes
• Work with store teams, warehouse and logistics to meet demand and drive performance
• Support and develop the New Goods team as the business grows

Retail events and projects

• Prioritise opportunities to hold retail events which can be held across the estate, for example flash sales and family fun days
• Identify local retail events which can be held in individual stores
• Analyse results from retail initiatives to ensure learnings are captured and future events are optimised
• Support and on occasion lead on projects within the retail function

About you:

• Experience of delivering to targets and budgets
• Proven experience in leading and motivating high performing teams to deliver against targets
• Knowledge of P&L management
• Experience of effective stock control management and product display
• A team player, experienced in delivering accurate work on a timely basis
• Experience of managing and motivating volunteers
• A passion for community engagement and a commitment to our values
• A full driving licence and access to a vehicle

If you’re a retail leader who thrives on challenge, innovation, and community impact, we’d love to hear from you. For full details and how to apply, visit our website.

First interviews will be held via Teams on Tuesday 28 April 2026 with in-person second interviews planned for Tuesday 5 May 2026.

Equality & Diversity

Prospect Hospice is committed to encouraging a diverse and inclusive working environment. We recognise that promoting diversity and eliminating discrimination in our workplace will bring benefits for our people, our business and the communities we serve. We welcome applications from all individuals regardless of age, disability, sex, gender reassignment, sexual orientation, offending background, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.

Safeguarding

We are committed to safeguarding and promoting the welfare of all those we support. As part of our SAFER recruitment process, offers of employment will be subject to thorough checks, which may include a Disclosure and Barring Service (DBS) check, satisfactory references, online and social media checks and verification of qualifications. We expect all staff to share this commitment and to adhere to our safeguarding policies and procedures at all times.

You must tell us about any unspent conviction, cautions, reprimands or warnings under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975.

Job Title: Individual Giving Manager Department: Income Generation and Partnership Development

Reports to: Director of Income Generation and Partnership Development

Hours: Full time, (part time and flexible arrangements considered)

Salary: £30k-£38k (pro-rata if part time and dependent on experience)

Contract: Fixed term for 2 years, potential to extend depending on funding

Location: Largely home based / with occasional visits to the Oxford office. Must be able to attend two all staff meetings in Oxford per annum 

Role purpose:

To develop and deliver an Earthwatch individual giving programme. The role will focus on identifying opportunities to engage supporters, implementing activities to cultivate, solicit, and steward donors, and increasing financial contributions from new and existing supporters. The role will also assist in the delivery of major donor cultivation events alongside senior staff. 

Key deliverables:

Strategy & Income Growth

• Develop and implement a multi-year individual giving strategy, including regular giving, one-off donations and legacy giving

• Set and monitor income and engagement targets, using data insights to refine and improve approaches. 

Campaigns & Appeals

• To project manage multiple appeals delivering accurate campaigns across digital, print, and telephone on time, to inspire and convert supporters, on budget to a high standard and meeting agreed targets.

• To manage the relationship with external fundraising agencies, ensuring they are briefed and provided with the information they need.

• Collaborate with the communications team to ensure campaigns align with brand and messaging guidelines.

• Undertaking all activities in line with best practice standards and processes as set out by the Institute of Fundraising, Fundraising Regulator and any other bodies as prompted by the Director. 

Donor Engagement & Stewardship

• Deliver high-quality donor communications, including impact reports, appeals, and tailored updates.

• Support donor journeys that build loyalty and increase lifetime value through a range of fundraising products

• Attend events as required to meet donors.

Data Management & Reporting

• Ensure all materials produced are accurate and compliant with relevant data protection and gift aid legislation (where applicable).

• Use the database to track donor engagement and manage contact strategies.

• Produce reports and analysis on giving trends, campaign performance, and donor behaviour to inform decision-making.

Collaboration & Support

• Work closely with colleagues across Income Generation, Communications, Programmes, and senior leadership to maximise donor opportunities and engagement.

In undertaking these roles, the postholder should also have regard to: -

• Acting as an ambassador for the work, vision and values of Earthwatch Europe.

• Ensuring continuous development of skills and knowledge required for the post, undergoing training and performance review as required.

• Working within all the policies and procedures of Earthwatch Europe, ensuring compliance with health & safety policies and all legal and contractual obligations associated with the post.

• Collaborating with other Earthwatch teams to ensure effective delivery of partnership programmes.

• Carrying out any other reasonable duties commensurate with the level of responsibility of the post, as requested by the post holders line manager. 

Please find attached the full job description and person specification.

As our Operations Manager, you will play a key role in building the strong foundations that enable Birthrights to deliver impactful work across the UK. Working closely with the CEO and wider team, you will oversee core organisational functions, from HR and governance to finance processes and digital systems, ensuring our internal structures support our mission to transform maternity care through a human rights lens.

We are looking for someone with experience managing organisational operations in a charity or values-led organisation. You will be highly organised, proactive and collaborative, with strong project management and problem-solving skills. A commitment to racial justice, equity and anti-oppressive practice is essential.

If you are passionate about building resilient organisations and supporting a movement for rights-based maternity care, we would love to hear from you.

Download the full job pack below for more details, including the job description, person specification and how to apply.

Apply for our Operations Manager role by: 12pm (noon) on 13th April.

Financial Controller
Oxford

We are looking for our new Financial Controller: someone who takes pride in running an excellent finance operation and who enjoys being closely involved in the life of a college.

This is a senior role at the heart of the College’s professional services team. Reporting to the Treasurer, the Financial Controller leads the College’s finance function and ensures the delivery of high-quality financial management, reporting and control across the organisation.

We are looking for someone with substantial experience of running a highly effective finance operation, but who is also curious and interested in the wider context of the organisation they support. College life is varied and dynamic, and the finance team plays an important role in supporting activity across academic, operational and commercial areas of the College.

You will be a key member of the Treasurer’s senior management team and the operational lead for the College’s finance function. Senior colleagues across the College look to the Financial Controller for sound financial advice as they develop plans and initiatives, and the role provides an opportunity to contribute to decision-making across a wide range of activities.

You will lead a finance and payroll team of nine staff (6 FTE) and will be responsible for the integrity of the College’s financial reporting, control environment and systems. The role also involves working closely with the Governing Body and its committees, providing clear and insightful financial information that supports effective governance and stewardship of the College’s resources.

Just as important as technical expertise is how we work together. Our finance team is collaborative, supportive and collegiate in the best sense of the word. We take pride in delivering high-quality work, but we also value openness, mutual support and a willingness to help colleagues across the College navigate financial matters. We are looking for someone who enjoys building relationships, working constructively with others and contributing positively to the culture of the team.

This is an excellent opportunity for an experienced finance professional who enjoys combining strong financial management with meaningful involvement in the life of an institution.

We recognise that excellent candidates do not always meet every requirement listed in a job description. If you feel that your experience and skills would enable you to succeed in this role, we would be very pleased to hear from you.

We welcome applications from candidates with experience across a range of sectors who are interested in contributing to the work of the College.

For further information on this opportunity, please contact Rosemary Pini at Allen Lane, who is supporting on this appointment and would be happy to discuss the role in more detail.

Brake is the national, acclaimed charity tackling the daily, horrific carnage of deaths, injuries, and air pollution on roads. Traffic is the biggest killer of young people worldwide, poisoning our lungs and contributing hugely to the climate emergency. Brake’s vision is that people get around in safe and healthy ways. Our values require us to be evidence-based, aim high, and work collaboratively. We have a 30+ year reputation for shouting out for positive change, advising government, encouraging action in communities, and delivering the UK’s National Road Victim Service for bereaved and injured families. We work with schools and families, communities and companies to champion the cause of road safety and raise awareness of key road safety issues.

We are looking for an experienced and ambitious fundraising manager and team leader, with a strong track record across all aspects of community fundraising. You excel in designing and delivering donor journeys that generate six‑figure income and strengthen our campaign voice through collaborative work with a wide range of stakeholders.

Reporting to the Chief operating officer, this role will take responsibility for leading the charity’s Fundraising function, which sits as part of our Income generation team. This role will include delivering toward your own individual targets as well as line management of two team members (Community relationship fundraiser and Events and fundraising officer) to cover all income linked to fundraising (such as community fundraising, company fundraising, Brake led fundraising events, and fundraising attached to Brake campaigns and projects such as Road Safety Week) and may include working with the Corporate partnerships team lead to support other income generating activity.

What we offer

· A generous 35 days of annual leave (including bank holidays and 3-day shutdown period between  Christmas and New Year, pro-rata for part-time working patterns)

· Birthday day off (taken any time)

· Enhanced sick pay and compassionate leave

· Death in service benefit

· Pension

· Employee Assistance Programme

· Flexible working

· A rewarding role with purpose

· Be part of a skilled, friendly team with an engaged Board of Trustees

At Brake, we are committed to creating a truly inclusive workplace where all colleagues feel valued, respected, and supported. We welcome applications from all backgrounds and life experiences, and particularly encourage candidates from the global majority, LGBTQIA+ community, and people with disabilities to apply.

We believe that diverse perspectives strengthen our work and enable us to deliver the best possible support to individuals and families affected by road trauma. As a proud Disability Confident employer, we don’t want you to ‘fit’ our culture, we want you to enrich it.

If you are passionate about making a difference and share our vision for a world where no one is killed on our roads, we want to hear from you.

Please note: Due to the nature of our work we can't accept applications from traffic offenders with offences that are unspent. Candidates will be asked to disclose whether they have any unspent points on their licence at interview.

Take a look at our comprehensive job description for more details of this exciting role.

Join us today and be part of the solution!

Responsible to: Operations Manager 

Role purpose: To supports people in the local community through the provision of holistic Money, Debt and Budgeting Advice 

Salary Scale:2.1 – 2.4.  £27,495 - £29,400 FTE. P/T hours will be considered

Key work areas and tasks 

Provision of advice and casework 

• Provide money advice and casework covering the full range of debt advice topics including priority and non-priority debt and money advice issues 

• Identify urgent situations and ensure any possible action is taken immediately 

• Assist clients with related issues integral to their debt case such as welfare benefits advice, housing, other financial matters and income maximisation (incorporates applications for grants and other welfare schemes) 

• Work with the client to draw up an agreed financial statement incorporating the Standard Financial Statement 

• Enable clients to identify and explore various options they may have in addressing their situation explaining the consequences and limitations of each option 

• Assist clients in the calculation of offers to priority and non-priority creditors with reference to their Financial Statement.  

• Where appropriate undertake negotiations with clients’ creditors and other relevant bodies and/or act for the client by drafting or writing letters and telephoning and negotiating with third parties as necessary 

• Prepare and present cases to the appropriate statutory bodies and courts as required including DRO, Breathing Space and bankruptcy applications 

• Maintain timely, accurate and detailed case records and adhere to administration systems 

• Maintain statistical information and other required documents and undertake client feedback surveys and facilitate client evaluation 

• Manage an agreed caseload of debt and money advice cases 

• Ensure all work casework conforms to Operational Policy including meeting the requirements of the Advice Quality Standard, FCA and MAPS 

• Provide basic welfare benefits advice to clients, to include assessing eligibility for benefits, better-off calculations and other income maximisation advice 

• Assist clients with other problems, referring to other advisers and/or agencies as appropriate 

• Provide representation for clients at county or magistrates courts when appropriate 

• Provide support, guidance and supervision to the money advice trainee caseworker/caseworker’s assistant and other less experienced staff and volunteers 

Research and Campaigns (social policy work) 

• Assist with social policy work by providing information about clients' circumstances through the appropriate channel.

• Research and campaigns, monitoring and relationship building.  

• Assist with the development and implementation, in conjunction with the Operations Manager and in consultation with other charity workers, the Charity’s Research and Campaigns Plan.  

• Assist with research and campaigns work by providing information about clients' circumstances through the appropriate channel.   

Administration 

• Maintain and monitor effective and efficient administrative systems.

• Monitor health and safety policy with regard to staff, equipment and premises within statutory requirements.

• Ensure complaints are brought to the Manager’s attention as soon as is practicable. 

Training and Development 

• Identify and implement own training and development needs (in consultation with the Operations Manager).   

• Identify the training needs of charity workers through support and supervision and contribute towards the charity’s training and development plans. 

• Contribute to organising training activities in conjunction, as appropriate, with the Operations Manager. 

Other Duties and Responsibilities 

• Abide by health and safety guidelines and share responsibility for own safety and that of colleagues.   

• Abide by data security and information assurance guidelines.  

• Ensure that work undertaken reflects and supports the Citizens Advice service’s equality and diversity strategy   

• Any other relevant tasks or duties required to ensure the effective running of the charity and our services. 

• To contribute to the induction and on-going training of charity workers within the team.  

Person specification  

Essential criteria 

• Qualified and competent money advice and debt caseworker holding the relevant accredited quality standard and other competencies set down by Advice Quality Standard, Money and Pension Service, FCA and/or Institute of Money Advisers 

• Demonstrable and thorough understanding of the application of the debt process in a busy advice organisation and of doing so in a client- centred and efficient way including through working on a Money Advice Service or MAPS funded programme 

• A positive approach to quality of advice audit (including peer review and external audit) and a commitment to constructive feedback as part of the quality assurance and learning process (as a recipient and 

• as a supervisor) 

• The ability to sift through large amounts of information and gather essential details during a client interview 

• Excellent negotiation skills with experience of conducting negotiations with a range of agencies and creditors 

• Proven ability to plan and prioritise your workload, meet deadlines and work calmly and with focus within a busy and fast paced environment 

• Experience of using a casework recording and quality assurance system and IT platforms 

• Experience of providing effective guidance and support to peers and junior colleagues and the ability to plan and co-ordinate the workload of others 

• Experience of working effectively within a team including paid and volunteer staff 

• Excellent communication skills (spoken and written) and the ability to develop and maintain positive, professional, working relationships with clients, funders, stakeholders, colleagues, volunteers, creditors and other agencies 

• Proven IT skills including very confident and competent use of Word, Excel, databases, cloud-based systems etc to maintain effective records, administrative and reporting systems 

• A commitment to travelling to various locations as required 

• Understanding of the issues affecting society and their implications for clients and service provision 

• Understanding of and commitment to the aims and principles of the CA service and its equal opportunities policies 

Desirable criteria 

•   Hold a current registration as a DRO intermediary 

• Experience of working within a Citizens Advice charity   

• Experience of working with the public in an advisory capacity  

Job Title: Advice Session Team Leader/Trainee Team Leader 

Salary Scale: Scales3.1 - 3.4 

Salary: £30,471 - £33,297 FTE. P/T hours will be considered 

Hours of work: 37.5 hours per week

Pension: 3% employer contribution 

Annual Leave: 25 days plus Bank Holidays 

Place of Work: Citizens Advice Exeter, Dix’s Field, Exeter, EX1 1QA with the possibility of some home working 

Join us and help make a real difference 

Do you care passionately about making sure people get the advice they need to find a way forward? Are you motivated by tackling injustice and influencing social policy change? 

Whether you’re looking to take the next step in your advice giving career, or you’re already an experienced Citizens Advice supervisor seeking a fresh challenge in a new part of the country, this could be the perfect opportunity for you. 

At Citizens Advice Exeter, you’ll join a supportive, forward thinking team who are committed to empowering local people, driving positive change, and working together to create a fairer society. If you’re someone who thrives on helping others, enjoys problem solving and wants to make a genuine impact every day, we’d love to hear from you. 

What we’re looking for  

Ideally, you will already have experience as an Advice Session Supervisor within a local Citizens Advice. If not, you may be an experienced adviser who is ready to take that exciting next step in your advice career – and we’d be delighted to support you on that journey. 

You will thrive on working with a diverse range of people and bring an openminded, approachable and nonjudgmental approach to your work. You will take an empathetic and compassionate stance with colleagues and with any clients you come into contact with. Strong critical thinking skills, the ability to problems solve, and the confidence to support others will be key to your success in this role. 

As a valued member of our Advice Services Team, you will: 

• provide supervision and support to our team of volunteer and paid advisers and caseworkers 

• play an active role in shaping, monitoring and delivering our Business Plan 

• help us maintain and develop high quality services, including supporting the growth of new volunteer roles 

• take on people management responsibilities, following our agreed policies and approaches around recruitment, equal opportunities, performance, wellbeing, discipline, grievance, training and health and safety 

• contribute to our budgeting and financial monitoring 

• support the continuing evolution of our services so they remain responsive to national guidance and local needs 

• help promote our aims, principles and achievements across the organisation and within the wider community 

• ensure we continue to meet the requirements of the Citizens Advice Membership Scheme 

• participate fully in Advice Services Team meetings and shared learning 

Key Work Areas and Tasks 

• Supervise advisers and caseworkers – both paid and volunteers. 

• Attend project meetings with partners, if required.  

• Set up new projects by liaising with partners and funders and supporting with the recruitment process. 

We value diversity, promote equality and challenge discrimination. 
We encourage and welcome applications from suitably skilled candidates from all backgrounds. We particularly welcome applications from candidates who are disabled, or from Black, Asian and other racially minoritised backgrounds, as these groups are currently underrepresented at Citizens Advice Exeter. We also actively welcome applications from LGBTQ+ candidates. 

Person Specification 

Essential criteria 

• Two years’ recent and ongoing experience of advice work. 

• Experience of managing volunteers and caseworkers. 

• Ability to demonstrate how s/he keeps knowledge up to date. 

• Ability to analyse and interpret complex information. 

• Understanding of the importance of support, development and motivation. 

• Effective oral communication skills

• Effective writing skills.

• Understanding of the issues involved in interviewing clients.

• Numerate to the level required by the tasks. 

• Ability to prioritise own work and the work of others, meet deadlines and manage workload in a pressured environment. 

• Ability to use IT in the provision of advice and the preparation of reports and submissions. 

• Ability to give and receive feedback objectively and sensitively and a willingness to challenge constructively.

• Ability and willingness to work as part of a team. 

• Ability to monitor and maintain recording systems and procedures.

• Understanding of the issues affecting society and their implications for clients and service provision.

• Understanding of and commitment to the aims and principles of the CA service and its equal opportunities policies.

Desirable criteria 

•  Experience working as an Advice Supervisor for Citizens Advice 

• Experience of supervising/giving debt advice 

• Experience of working within a Citizens Advice charity   

• Experience of working with the public in an advisory capacity  

We’re looking for an experienced, passionate, strategic and creative Head of Development to join us as part of a job share and lead our support and capacity-building offer. 

You will have strategic oversight of our support offer to the voluntary, community, faith and social enterprise (VCFSE) sector in Somerset, leading on the provision of targeted support and infrastructure services. You will also lead the Development Team, develop a programme of forums and events across the county that support the training and networking needs of the sector, and work with colleagues to build our partnerships with local agencies.

You will bring significant leadership experience working with or supporting the development of voluntary sector organisations, groups or networks. You will have demonstrable experience of partnership working – including with the Public Sector – and knowledge of the principles of asset-based community development and empowerment.

In return, we offer flexible, hybrid working options, a free Employee Assistance Programme, up to 7.5 hours of volunteering leave per year, and an additional day of leave for your birthday.

This is a full-time, job share role, though part-time and flexible hours will be considered for the right candidate. The salary is £40,000-£43,000 per annum.

We are seeking an experienced and committed Youth Work Programme Manager to join The Kite Trust. This is an exciting opportunity to lead and develop impactful programmes that support and empower LGBTQ+ young people. The successful candidate will provide strategic oversight of our youth work provision, manage and support a dedicated team, and work collaboratively with partners to ensure our services remain inclusive, responsive, and effective. If you are a thoughtful and motivated leader with a strong commitment to high-quality youth work and creating safe, supportive spaces for young people, we would welcome your application.

This is a remote position but will require travel across Cambridgeshire, Peterborough, and the surrounding areas.

Contract Type: This is a full-time permanent position, working 32 hours within a 4-day working week. We are happy to discuss and explore flexible options and job share opportunities.

Salary: £34,936 – £40,311 depending on experience.

To find out more about the role, please review the application pack detailing the job description and person specification and apply via the link on our website.

Family Support Worker – Thames Valley

£24,000 pa + Company Car and benefits (including 25 days annual leave, reward scheme and pension)

Thames Valley and surrounding areas.

Rainbow Trust Children’s Charity is going through an exciting time where we are growing, with the aim of reaching more families in need.

About the role:

We are looking to appoint a Family Support Worker to deliver a high-quality family support service as part of our Thames Valley Care Team.

Reporting to the Family Support Manager of the Thames Valley Care Team and working in partnership with health, education and social care professionals, you will take responsibility for providing needs-led emotional, social and practical support to families where a child/young person has a life threatening or terminal illness.

Having worked in a stressful and emotional environment you have a genuine interest in building supportive relationships and helping people; and having provided bereavement support to families, you understand processes of grief, loss and change - and how best to help others deal with its impact.

This role covers Thames Valley and surrounding areas. The role does require travel, however you have the freedom to plan your own diary around the demands of both the families you are working with, your team, and also any personal appointments you may need to attend.

What we’re looking for:

· An experienced child health, education or social care professional - applications will be particularly welcome from those who have worked in a community environment and those with a recognised qualification in education, health or social care

· A warm, inclusive approach to achieving goals quickly and correctly

· Practiced in child protection, information sharing and the rules around data protection - you lead by example, drawing on your own professional experience and working within established guidelines

· Practical and people-oriented - you will thrive working at a fast pace whilst maintaining accuracy and be a confident user of IT (including MSOffice)

· A persuasive and open communicator - you will work collaboratively with your team and volunteers to ensure delivery of a high-quality service and support fundraising colleagues by writing case studies and family updates

· A practical knowledge of diversity issues affecting children, young people and their families – aware that being responsive to others needs and concerns, is essential.

What we offer:

We are a Best Companies Two-Star rated organisation, an outstanding place to work! We have a range of fantastic benefits that we offer our employees, including:

· Flexible working hours to balance home and working life

· Employee Assistance Programme with access to remote GP, counselling, physiotherapy, resources to support your mental health and financial wellbeing, as well as a 24/7 helpline via Help@Hand

· Company car for front line care posts

· 25 days of annual leave plus public holidays – rising to 26 days after 1 year, 27 days after 5 years and 30 days after 11 years, with an additional 5 years to use in your 10th or 20th year of service (pro rata for part time)

· Time off in Lieu

· Access to the Blue Light Card Scheme, and other rewards and discounts

· Bike to work, season ticket loan and payroll giving schemes

· A recommend a friend recruitment bonus scheme

· Family friendly policies, focused on employee wellbeing, and an active cross-organisational wellbeing group running a number of initiatives throughout the year

· Pension scheme where we contribute 5% of your salary and you contribute at least 3%

· The option to buy/sell annual leave, as well as additional leave for your birthday, wedding/civil ceremony and an extra half day off for Christmas shopping

· Robust training and development programmes to support your learning and growth

As part of our learning and development Anne Harris Skills Development Programme, we aim to provide a high level of training and development opportunities for all staff, so you are able to perform to the best of your ability, achieve individual and team objectives aligned to Rainbow Trusts strategic plan, supporting staff to be their best and feel a valued member of a high performing organisation.

Our Family Support Teams are given the opportunity to complete a number of diverse training courses in their first 12 months, including but not limited to: Mental Health First Aid, Makaton, introduction to play, drawing and talking training.

The programme aims to provide a building block for you to individually tailor your own learning and development needs.

About us:

Rainbow Trust Children’s Charity enables families who have a child with a life-threatening or terminal illness to make the most of time together, providing expert, practical and emotional support, where they need it for as long as it is needed. For families living with childhood illness, time is everything. Right now, there are too many families coping alone with no support, no time to think, no time to make memories and no time for each other. We believe that no family should go through this alone, so we are here to change that.

How to apply:

Please visit our website and apply online.

Please disclose on your application form if you have used AI for any part of your job application.

Interviews will take place at our Thames Valley Care Team office with the dates to be confirmed. We will only contact those applicants who have been successful.

There will be a requirement for flexible working and a full current driver’s licence to accommodate team and family need. An enhanced DBS disclosure will be required for this post.

Rainbow Trust is committed to safeguarding and promoting the welfare of children and young people and expects all employees to share this commitment.

Rainbow Trust is an equal opportunities employer and we welcome applications from all backgrounds.

We are seeking a dynamic Head of Housing Support to lead our national Housing Support Services, ensuring clients receive exceptional, trauma‑informed care in safe, compliant and high‑quality homes. This is a pivotal role that influences service delivery, operational performance, and the long‑term vision for Life’s housing provision.

As Head of Housing Support, you will:

Lead & Inspire

• Provide strategic leadership for Housing Support Services across the UK.
• Manage and motivate Support Services Managers and Tenancy Sustainment Officers to deliver outstanding client‑focused support.
• Embed a culture of collaboration, high performance and trauma‑informed practice.

Drive Operational Excellence

• Oversee the implementation of the Housing Strategy, ensuring the safety, compliance and quality of all homes.
• Work closely with the Estates Team to maintain high housing standards and meet regulatory obligations.
• Oversee tenancy management, rent setting, arrears management and income recovery.

Shape the Future

• Influence policy, develop best‑practice procedures and contribute to organisational strategy.
• Build strong partnerships with local authorities, housing developers and external stakeholders.
• Represent Life at networking events and act as an ambassador for the charity.

Lead with Purpose

• Champion safeguarding, ensuring training, oversight and adherence to all safeguarding policies.
• Produce reports and KPIs for the Board, Senior Leadership Team and Operational Leadership Team.
• Support the financial sustainability of the Housing department, including budget management and cost‑saving initiatives.

About You

We’re looking for someone who is:

• A values‑driven leader committed to Life’s mission and vision.
• Experienced at senior management level within supported housing (multi‑million‑pound scale desirable).
• Skilled at leading high‑performing teams and developing individuals.
• A confident communicator with excellent relationship‑building and presentation skills.
• Knowledgeable in tenancy support, housing compliance, safeguarding and quality service delivery.
• Highly organised, strategic, creative and able to work under pressure.
• Passionate about trauma‑informed practice and delivering outstanding client outcomes.

Relevant housing or management qualifications (such as CIH Level 4) are desirable but not essential with strong experience.

About Life:

Life is a national pregnancy support charity that helps over 60,000 people a year. Through our services, we help people – whoever they are – to meet pregnancy or pregnancy loss with courage and dignity so they can flourish.

Our services include

• Supported housing and community support
• Counselling and skilled listening
• Free pregnancy tests and baby supplies

Our values

All our work is underpinned by the following universal human values:

• Humanity – All people are special and equal
• Solidarity – We’re with you and for you
• Community – We’re better together
• Charity – Doing good for one another
• Common good – Building a better world

Information about the role:

For further information, please see the attached job description.

Please note, driving licence and own vehicle are required.

Salary: £45,655 per annum

Hours: 35 hours per week, 5 days per week

Location: Home Based with Extensive Travel across Midlands and South East

Benefits

At Life we are passionate about providing our employees with a supportive and engaging environment. As well as ongoing development and training, we offer our:

• Generous holiday allowance, starting at 25 days per year, plus 8 Bank Holidays (pro rata for part time hours)
• Birthday Leave (applicable after 1 years service)
• Extra annual leave for long term service
• Company Pension Scheme
• Signed member of the Menopause Workplace Pledge

Safeguarding and Equality

Life is committed to protecting all staff, volunteers and service users from harm of any kind. Life expects all staff and volunteers to share this commitment through our code of conduct.

We are committed to ensuring diversity and equality within our organisation by encouraging applications from all backgrounds.

All offers of employment will be subject to satisfactory references and appropriate screening checks. Life takes its obligation to protect the rights of children and vulnerable people very seriously; therefore, the successful candidate for this post will be also subject to extensive background checking, including an enhanced Disclosure and Barring Service check (DBS) which is paid for by the Charity.

We are looking for a committed and proactive Safeguarding, Complaints and Assurance Officer to play a vital role in strengthening our organisational governance and ensuring the safety, wellbeing, and satisfaction of the people we support.

This is an exciting opportunity to join our charity at a pivotal time and help shape best practice, champion learning, and support continuous improvement across safeguarding, complaints management, and organisational assurance.

About the Role

As our Safeguarding, Complaints and Assurance Officer, you will:

Safeguarding

• Act as the central point of contact for all safeguarding concerns
• Coordinate referrals, maintaining accurate and compliant records
• Support staff in recognising and reporting concerns
• Liaise with statutory agencies such as local authorities and police
• Monitor trends and escalate risks appropriately

Complaints Management

• Lead and oversee the end‑to‑end complaints process
• Ensure fair, consistent, and timely resolution
• Conduct or support investigations
• Maintain clear, auditable complaint records
• Communicate professionally and transparently with complainants

Assurance, Risk & Continuous Improvement

• Provide assurance that risks are identified, recorded, and managed
• Produce regular reports for senior leaders and trustees
• Support internal audits and external inspections
• Analyse data to identify themes and embed organisational learning
• Contribute to policy development and staff training

About You

We’re looking for someone who is:

• Highly professional, organised and confidential in their approach
• Able to work independently and make sound judgements
• Compassionate, proactive and committed to our charity’s values
• Confident in communicating with a wide range of stakeholders
• Skilled in analysing information and producing clear reports

Essential experience:

• Managing safeguarding concerns in a charity, public, or regulated setting
• Handling and investigating complaints
• Strong knowledge of safeguarding legislation
• Experience with risk management and assurance processes

Desirable experience:

• Working within the charity or voluntary sector
• Supporting audits or regulatory inspections
• Training or qualifications in safeguarding, social care, law, or investigations

About Life:

Life is a national pregnancy support charity that helps over 60,000 people a year. Through our services, we help people – whoever they are – to meet pregnancy or pregnancy loss with courage and dignity so they can flourish.

Our services include

• Supported housing and community support
• Counselling and skilled listening
• Free pregnancy tests and baby supplies

Our values

All our work is underpinned by the following universal human values:

• Humanity – All people are special and equal
• Solidarity – We’re with you and for you
• Community – We’re better together
• Charity – Doing good for one another
• Common good – Building a better world

Information about the role:

For further information, please see the attached job description.

Please note, driving licence and own vehicle are required.

Salary: £30,000 per annum

Hours: 30 hours per week, Monday – Friday

Location: Home based but there is a requirement to be based in The Midlands

Benefits

At Life we are passionate about providing our employees with a supportive and engaging environment. As well as ongoing development and training, we offer our:

• Generous holiday allowance, starting at 25 days per year, plus 8 Bank Holidays (pro rata for part time hours)
• Birthday Leave (applicable after 1 years service)
• Extra annual leave for long term service
• Company Pension Scheme
• Signed member of the Menopause Workplace Pledge

Safeguarding and Equality

Life is committed to protecting all staff, volunteers and service users from harm of any kind. Life expects all staff and volunteers to share this commitment through our code of conduct.

We are committed to ensuring diversity and equality within our organisation by encouraging applications from all backgrounds.

All offers of employment will be subject to satisfactory references and appropriate screening checks. Life takes its obligation to protect the rights of children and vulnerable people very seriously; therefore, the successful candidate for this post will be also subject to extensive background checking, including an enhanced Disclosure and Barring Service check (DBS) which is paid for by the Charity.

We are looking for an inspiring Support Services Manager to lead our supported housing schemes, ensuring high‑quality, person‑centred support for women and children across our services.

If you are passionate about transforming lives, improving service quality and leading dedicated teams — we’d love to hear from you.

About the Role

As Support Services Manager, you will:

Lead and develop high‑quality support services

• Provide operational leadership across supported housing schemes
• Ensure trauma‑informed, person‑centred support plans and risk assessments
• Monitor KPIs, contractual compliance and service performance
• Drive service improvement and co‑production with clients

Manage, motivate and develop staff

• Line manage Support Workers and Volunteers
• Ensure supervision, training and performance management
• Support recruitment and staff development across the region
• Build a strong, motivated and skilled team

Champion safeguarding & risk management

• Act as a safeguarding champion across supported housing
• Ensure robust risk assessments, incident reporting and GDPR‑compliant records
• Support staff to maintain the highest safeguarding standards

Ensure housing & compliance excellence

• Work closely with Estates teams to maintain safe, compliant accommodation
• Support quality improvements across physical properties and service delivery

Build impactful partnerships

• Liaise with local authorities, commissioners, health partners and referral agencies
• Represent Life at case conferences, multi‑agency meetings and contract reviews
• Identify and respond to new referral opportunities

Drive quality, governance & reporting

• Produce performance reports and maintain audit readiness
• Support strategic growth and contribute to the department’s business plan
• Promote Life Charity within local communities and public forums

Manage budgets & resources

• Monitor expenditure and support resource planning
• Support with funding bids and service redesign
• Work with finance teams to ensure clients receive appropriate financial support

We’d love to hear from you if you have:

Essential experience & skills

• Experience managing or delivering support and/or care services
• Understanding of supported housing and estates management
• Strong knowledge of support planning, risk assessment and safeguarding
• Excellent communication skills with the ability to engage at all levels
• Strong organisational, leadership and problem‑solving abilities
• Ability to work independently, handle pressure and prioritise workloads
• Commitment to equality, diversity and inclusion
• Full UK driving licence

Desirable

• Relevant housing qualification (e.g., CIH Level 4)
• Experience working in a charity environment
• Experience in troubleshooting or service improvement roles
• Good strategic awareness

About Life: 

Life is a national pregnancy support charity that helps over 60,000 people a year. Through our services, we help people – whoever they are – to meet pregnancy or pregnancy loss with courage and dignity so they can flourish. 

Our services include:  

• Supported housing and community support   
• Counselling and skilled listening   
• Free pregnancy tests and baby supplies  

Our values :

All our work is underpinned by the following universal human values: 

• Humanity – All people are special and equal 
• Solidarity – We’re with you and for you 
• Community – We’re better together 
• Charity – Doing good for one another 
• Common good – Building a better world 

Information about the role: 

For further information, please see the attached job description. 

Salary: £34,000 per annum

Hours: 35 hours per week over 5 days

Location: Home Based with Extensive Travel across the Midlands and South East England

Benefits:  

At Life we are passionate about providing our employees with a supportive and engaging environment. As well as ongoing development and training, we offer our:  

• Generous holiday allowance, starting at 25 days per year, plus 8 Bank Holidays (pro rata for part time hours) 
• Birthday Leave  (applicable after 1 years service)
• Additional annual leave for long term service  
• Company Pension Scheme  
• Signed member of the Menopause Workplace Pledge 

Safeguarding and Equality: 

Life is committed to protecting all staff, volunteers and service users from harm of any kind. Life expects all staff and volunteers to share this commitment through our code of conduct.   

We are committed to ensuring diversity and equality within our organisation by encouraging applications from all backgrounds.  

All offers of employment will be subject to satisfactory references and appropriate screening checks. Life takes its obligation to protect the rights of children and vulnerable people very seriously; therefore, the successful candidate for this post will be also subject to extensive background checking, including an enhanced Disclosure and Barring Service check (DBS) which is paid for by the Charity.  

We are looking for a warm, organised and proactive Membership and Individual Giving Manager to help us deepen relationships with our members and supporters. This role is central to building a sustainable income base that allows EDS UK to continue providing vital support, information and advocacy for people living with EDS and HSD.

As part of a small team, you’ll enjoy a varied role that blends hands-on delivery with strategic thinking. You’ll lead our membership scheme, grow regular giving, and ensure every supporter feels valued, understood and connected to our mission. You’ll bring empathy, clarity and creativity to supporter communications, recognising the diverse needs of our community.

This is a fantastic opportunity for someone who wants to make a tangible difference every day and help shape the future of EDS UK’s supporter experience.