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FearFree delivers services across the Southwest for victims, children and perpetrators of domestic abuse, sexual violence and stalking with the aim to break the cycle of abuse and support all to live free from fear. We provide trauma responsive support, and this post will be fundamental to ensuring service users, stakeholders and partners experience this in our daily delivery.
As a RISE Advisor working on our RISE programme you will be a fundamental part of our team, supporting the delivery and the development of the service. The service provides a range of trauma-informed and person-centred one to one and group support to victims and those who have harmed aged 15 and above. We provided focused support to those impacted by Domestic Abuse, Sexual Violence and Stalking to access education, training, employment or volunteering.
FearFree is committed to flexible and hybrid working and this role will be a mix of home based and office based, alongside requiring travel for multi-agency meetings and other deliverables.
This role will be on a 12 month contract and can be based in Devon, Wiltshire or Gloucestershire. It may include evening and weekend work when required.
Key Responsibilities
- Triage and assess service users to consider their suitability for the RISE Service.
- Utilise a trauma informed approach to help people return to or access ETE.
- Support individuals to increase work related skills, such as the development of CV writing, financial management and IT skills.
- Work with a diverse client group, creating bespoke action and support plans for each individual.
- Facilitate group support sessions in addition to one-to-one support.
- With support and advice from the Service manager, support and help develop new groups following a trauma informed approach.
- Build and further developing relationships/links with ETE providers and corporate partners to expand the provision for our service users.
- Risk assess those you are supporting and take proactive action to address risk and safeguarding concerns.
- Play an active role in the recruitment process of volunteers in addition to management of volunteers, ensuring they are kept up to date and involved in the organisation, and able to support our service users.
- Ensure risk assessments are completed where required and safety plans are completed on time and regularly.
- Work closely with the service manager to develop the service, supporting its ongoing growth and expansion.
- Record all contact with service users and abide by confidentiality requirements.
- Record and monitor data to enable the service to be fully evaluated.
- Work closely with the services across FearFree, developing close working relationships and supporting people who may be accessing support from our other services.
Application
To apply, please download the full job description/person specification along with the application and equality monitoring forms. Please send the completed application form and optional equality monitoring form direct to FearFree.
There is no specific closing date for this role and this vacancy will close once a suitable candidate is found, so early applications are encouraged.
For information about the processing of your personal data at FearFree, please visit our website.
FearFree is committed to encouraging equality and diversity in the workplace. We strive to be a diverse and inclusive place to work where we can all be ourselves and individual differences are recognised and valued.
The client requests no contact from agencies or media sales.
We’re Bank Workers Charity – the only UK charity dedicated to supporting the health and wellbeing of UK bank workers, past and present, and their families.
Each year, we help thousands of people facing financial difficulty, health challenges, caring responsibilities, domestic abuse and more through our 40 strong passionate staff team and by investing £5.4m. Through advice, specialist referrals and financial assistance, we offer practical, personalised support to those who need it most.
Demand for our services continues to be high – and the financial pressures on our organisation have grown. That’s why we’ve launched a new strategy focused on deepening our impact, building long-term resilience, and reaching those most in need.
Director of Client Services
Bank Workers Charity
Hybrid with typically three days a week in the London Office (City)
£75,000 to £80,000 depending on experience
It’s an exciting time to join Bank Workers Charity as we evolve the way we work, grow new income streams and strengthen our influence across the banking sector. We’ve embarked on a new three-year strategy which will see us develop an impact framework, proactively review areas of service provision and ensure insight is at the heart of our decision making.
As Director of Client Services you will oversee the Service and Grants and Wellbeing teams of 23 people and an annual budget of c£3.5M. You’ll be instrumental in reviewing our services, ensuring our support meets our clients’ needs. You’ll also play a key role in ensuring organisational effectiveness alongside other members of the senior team.
We’re looking for a visionary leader who will inspire their team and bring:
- A proven track record of leading high-quality client facing services such as wellbeing, information, advice and grants, at a senior level
- Demonstrable experience of change management, including implementing successful change
- Strong experience in client advocacy and engagement
- A collaborative, supportive and visionary leadership style
- Proven ability to influence and collaborate with internal and external stakeholders
Bank Workers Charity believes that diversity enriches our workplace and enhances our ability to innovate and excel. We encourage applications from candidates of all backgrounds, identities, and experiences to join us.
For further information, to access the appointment brief and to apply to this role, please visit the Prospectus website.
If you have any queries or wish to have an informal discussion about the opportunity, please contact our retained advisors Anna Gardet and Erica Ritchie via email with a copy of your CV.
Recruitment Timetable
Deadline for applications: Monday 6th April 2026
Interviews with Prospectus: 13-21st April 2026
Engagement meeting with BWC: 24th April 2026
Panel interviews with BWC: w/c 27th April 2026
About the role
We are excited to recruit a Community Organiser for our Newport Parent Power project. This role offers a meaningful, paid professional development opportunity. The Brilliant Club will work in partnership with Jesus College, University of Oxford, King’s College London and the University of South Wales to engage with parents in Newport. Newport Parent Power is an established project which utilises the community organising-based model first created by King’s College London and Citizens UK with South London Parent Power.
Parent Power supports parents and carers to develop skills in community organising and advice and guidance on accessing higher education, empowering them to make change to support their children’s future and ensure that they have a fair chance in education and their future careers.
Working with us, the Community Organiser will:
- Support local pupils from underrepresented backgrounds by empowering their parent/carers to become higher education experts;
- Receive community organising training from Citizens UK and develop transferable skills;
- Build campaigns to combat local educational barriers with parent/carer communities;
- Join a nationwide community of community organisers making a significant impact on university access.
About you
The role will best suit someone who:
Essential
- Has knowledge of challenges faced in Newport’s communities.
- Has a demonstrable passion for furthering The Brilliant Club’s mission.
- Can adhere to information security policies included in the charity’s ISO 27001 manual (information security training provided).
Desirable
- Has prior experience of community focused work.
- Understands the current climate in the UK school system and some of the challenges young people and parent/carers might be facing.
- Understands the barriers young people face to university access and some of the ways these might be overcome.
We support less advantaged students to access the most competitive universities and succeed when they get there.



The client requests no contact from agencies or media sales.