Fundraising assistant jobs in Winchester, hampshire
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Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Do you want to use your excellent customer service, administrative and organisational skills to make a real difference to the lives of people affected by kidney disease?
We’re looking for a motivated and enthusiastic Community Fundraising Assistant to join our friendly, busy and high performing team on a temporary basis.If you are passionate about excellent supporter care, have great attention to detail, and want to be part of work that genuinely transforms lives, we would love to hear from you.
About Kidney Care UK
There are 7.2 million people with some form of chronic kidney disease (CKD) in the UK, equivalent to 1 in 10 people. There are one million people in the UK who have CKD but are not aware of it.
Since 1975, Kidney Care UK has been at the forefront of supporting people with kidney disease. From our early days when we campaigned to introduce donor cards in the UK, we have worked hard to support and represent the interests of everyone affected by kidney disease.
About the role
The Community Fundraising Assistant will provide administrative, fundraising and event support to the Events and Community team, helping to deliver excellent stewardship to community supporters and ensure the smooth running of fundraising activities and events. The postholder will support communications, data management, supporter engagement, fulfilment of fundraising materials, event delivery and lead a specific research project to help inform future fundraising activity.
Key Responsibilities
Supporter communications and engagement
- Assist with incoming and outgoing communications via telephone, email, post and social media as required.
- Respond to enquiries from community fundraisers and supporters, providing excellent customer service and timely information.
- Build and maintain positive relationships with community supporters, fundraisers and volunteers.
- Support stewardship activity, including thank-you communications, recognition initiatives, supporter updates and follow-up.
- Support the creation and distribution of supporter communications and fundraising materials.
- Act as a positive ambassador for the organisation when engaging with supporters.
Fundraising materials and administration
- Prepare, pack and post fundraising materials, resources and supporter packs.
- Monitor stock levels of fundraising materials and assist with reordering when required.
- Provide general administrative support to the fundraising team.
- Assist in the coordination and distribution of campaign and event materials.
Data management
- Accurately record and update supporter information on the organisation's CRM or database.
- Assist with maintaining data quality and ensuring records are accurate and compliant with relevant data protection requirements.
- Support reporting and information gathering as required by the team.
Research project
- Take the lead on a designated research project to identify potential fundraising opportunities, trends, partnerships, or community engagement initiatives.
- Gather, analyse and present findings to the fundraising team.
- Produce recommendations to support future fundraising strategies and activities.
- Manage the project timeline and provide regular updates on progress.
Events support
- Provide administrative and practical support for fundraising and community events as required.
- Support attendee communications and volunteer coordination where necessary.
- Undertake other event-related duties to support the wider Fundraising team during busy periods.
About you
We’d love to hear from you if you have:
- Excellent written and verbal communication skills.
- Strong administrative and organisational skills with excellent attention to detail.
- Confidence in using Microsoft Office applications, particularly Outlook, Word, and Excel.
- The ability to manage multiple tasks and prioritise workload effectively.
- Strong interpersonal skills and the ability to build positive relationships with supporters and colleagues.
- Experience of data entry and maintaining accurate records.
- The ability to work independently and as part of a team.
Previous experience is a similiar role is highly desirable, as is experience with CRM systems, fundraising platforms, or the charity sector.
What we offer
Working at Kidney Care UK is incredibly rewarding and you will see the life-changing impact that the charity has on kidney patients and their families:
- Flexi-time – we are flexible about start and finish times, and flexible about your location.
- Annual and Christmas leave – we offer 25 days annual leave for full time employees plus bank holidays. We also close for three days between Christmas and New Year, and you don’t need to take this from your annual leave allowance.
- Pension – you’ll be eligible for and auto-enrolled into a pension scheme where your employer will contribute 8% of your salary.
- Health cashback plan – ability to claim back a wide variety of routine medical treatments.
- Employee Assistance Programme – access to a wide variety of support including counselling, health resources and advice.
- Cycle2Work scheme
- Learning and development – you’ll be able to access the full benefits of our membership of Fundraising Everywhere, Charity Comms and NVCO.
Apply today
If you're friendly, organised, and excited by the idea of helping to make a difference every day, we’d love you to join us!
Please note that this is a temporary contract for 3 months (which may be extended but this is not guaranteed) and we need someone to start straight away, so if the right candidate comes along we reserve the right to close the advert early so do not delay!
Press Apply, where you will be asked to upload a recent CV which includes a cover letter. In your cover letter please demonstrate in no more than 2 sides of A4 how you meet the person specification within the job description.
We look forward to hearing from you.
Registered Charity
101 - 500
We are the UK's leading kidney patient support charity
The client requests no contact from agencies or media sales.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Digital Fundraising Assistant
£115.86 per day + £19.22 daily holiday pay (PAYE) | 4-Month Contract | Remote (UK-based)
The Talent Set is delighted to be working with a respected UK charity to recruit a Digital Fundraising Assistant.
This is an exciting opportunity to join a busy fundraising team, supporting the delivery of engaging digital fundraising campaigns and providing an excellent experience for supporters. You'll play a key role in helping to deliver digital fundraising activity, managing supporter communications and ensuring campaigns run smoothly from start to finish.
The Role
As the Digital Fundraising Assistant, you will:
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Support the planning, delivery and administration of digital fundraising campaigns and virtual fundraising activities.
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Help manage supporter communications across email, social media and other digital channels.
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Create and schedule engaging digital content to promote fundraising campaigns and encourage participation.
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Provide excellent supporter care, responding to fundraising enquiries and ensuring supporters feel valued throughout their journey.
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Assist with digital marketing activity, monitoring campaign performance and identifying opportunities to improve engagement.
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Maintain and update supporter records within the CRM, ensuring accurate data management.
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Coordinate fundraising resources, supporter packs and recognition materials where required.
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Support relationships with internal teams, volunteers and external partners to ensure campaigns are delivered successfully.
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Assist with financial administration, including processing invoices and tracking expenditure.
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Keep up to date with digital fundraising trends and contribute new ideas to enhance future campaigns.
About You
To be successful in this role, you'll have:
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Experience supporting fundraising, marketing or digital campaigns, ideally within the charity sector.
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An understanding of digital fundraising and supporter engagement.
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Excellent written communication and copywriting skills.
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Experience managing social media content across a range of platforms.
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Strong organisational skills with the ability to manage multiple priorities.
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Excellent attention to detail and a proactive approach to problem solving.
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Experience using CRM systems and maintaining accurate supporter data.
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A collaborative approach and a passion for delivering excellent supporter experiences.
What's on Offer
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£115.86 per day plus £19.22 daily holiday pay (PAYE).
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4-month contract.
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Fully remote working (UK-based).
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The opportunity to join a collaborative and supportive fundraising team.
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The chance to contribute to meaningful work within a respected UK charity.
How to Apply
To apply, please submit your CV by clicking the "Apply Now" button.
The Process
If your experience aligns with what we're looking for, a member of our team will be in contact to discuss the role with you in more detail before presenting your profile to the client. We will also ensure that all applicants receive an email to inform them of the outcome of their application.
To avoid any potential delays or your application being missed, please apply solely via the "Apply Now" button.
Commitment to Diversity and Inclusion
The Talent Set are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, religion or belief, sex, sexual orientation, gender reassignment, marriage and civil partnership, pregnancy and maternity, disability, or age. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.
Thank you!
ABOUT THE ROLE
The Fundraising and Marketing Assistant will play a pivotal part in advancing Off The Records (OTR) fundraising and marketing strategies. As OTR continues to grow, this position will be instrumental in expanding our online presence and ensuring we connect with a broad audience, including young people, families, professionals, and supporters of our mission. It’s an ideal opportunity for someone who is both creative and analytical, skilled in producing compelling content and using data to amplify digital impact. This role would suit someone who ideally has previous charity experience, can take initiative, think proactively, and confidently manage projects independently – qualities that are especially important in our small, dedicated team.
You’ll work on a wide range of projects, creating engaging content that aligns with OTR’s brand and values across our website, social media, and email campaigns. This includes developing multimedia content (including graphics, videos and blogs) to promote our work and highlight our impact in the local community.
From a fundraising perspective, you will support our fundraising activities and ensure efficient administration using the ‘Donorfy’ database. This includes leading on the stewardship of donors and community fundraisers, managing our fundraising CRM database, and working on small and medium-sized trust and grant applications. You’ll also support digital campaigns and new initiatives, to encourage sustained support for our work. You’ll directly help to secure the financial support needed to expand OTR’s services and reach more beneficiaries. In addition, you’ll analyse the performance of our digital channels – interpreting website analytics, social media metrics, and email campaign results – to provide recommendations that enhance our communications strategies and ensure ongoing impact.
This role offers the opportunity to make a meaningful impact within a supportive and passionate team. If you’re a skilled communicator driven by purpose, enjoy creating compelling digital content, building strong relationships with individuals, and using data to inform creative strategies, this could be the role for you.
JOB PURPOSE
The Fundraising and Marketing Assistant will play a key role in implementing OTR’s fundraising and marketing strategies. The role involves planning, creating, curating and managing high-quality digital content across our website, social media platforms and email marketing campaigns. Furthermore, you will support key areas of our fundraising strategy, including trust and grant applications, horizon scanning and ensuring excellent fundraising administration across all areas of activity.
This position is instrumental in supporting the Head of Fundraising in developing and strengthening OTR’s income streams and increasing awareness of OTR’s services through effective communications.
SPECIFIC ROLE DUTIES
Supporting the fundraising strategy
• Support OTR’s donor and community fundraiser stewardship, through excellent communication and effective relationship management.
• Support the implementation of fundraising communications across channels.
• Support with small to medium size trust and grant applications, including horizon scanning.
• Support the stewardship of small and medium-sized trusts and foundations including scoping, applications, reporting and funder management.
• Create engaging content and campaigns to drive income generation.
• Help build the small pool of regular donors.
Website and CRM maintenance
• Work with OTR’s Head of Fundraising, Administrative Team Leader and web developer to update and enhance the OTR website.
• Monitor website performance, user engagement and SEO trends, suggesting and
implementing improvements to enhance user experience and visibility.
• Ensure our CRM (Donorfy) is utilised effectively to record, monitor and report on fundraising activity and income.
Social media
• Work collaboratively with the team, to contribute to OTR’s social media presence, by creating and scheduling engaging, accessible, and informative content that resonates with our audience and supports OTR’s mission.
• Identify new opportunities to grow OTR’s social media reach, building awareness of our services, fundraising and outreach work.
• Regularly report on social media performance, using insights to inform future content and strategy.
• Utilise paid ads to support activity, where relevant.
Email marketing
• Manage the planning, creation, and delivery of OTR’s quaterly email marketing campaigns, including newsletters, fundraising initiatives and service information and signposting.
• Ensure all email communications are engaging, well-structured, and in line with OTR’s brand and tone of voice.
• Assist in the promotion of key OTR events.
• Manage and grow OTR’s email marketing lists, ensuring they are up to date and GDPR compliant.
• Track and analyse the performance of email campaigns, providing reports and insights to the Head of Fundraising.
Content creation
• With support from the Youth Participation Officer and Youth Board, create engaging, accessible, and informative content for OTR’s digital channels, including the website, social media and email marketing.
• Develop multimedia content (for example, videos and graphics) to enhance OTR’s
communication methods and increase engagement.
• Contribute to blogs, news articles and case studies that highlight OTR’s work, impact and achievements in the sector.
Brand and tone of voice
• Ensure that all digital content aligns with OTR’s brand, tone of voice and style,
maintaining a cohesive and recognisable identity across all platforms.
• Promote OTR as the leading place to turn to for support, ensuring that our content
reflects our professionalism, reputation and expertise.
Analytics and reporting
• Use analytics tools to track the performance of OTR’s digital communications, including website traffic, email engagement and social media reach.
• Provide regular reports on digital performance to the Head of Fundraising, including insights and recommendations for improvement.
• Provide regular reports from the CRM and other online fundraising platforms to the
Head of Fundraising.
Promote
• Promote OTR as an exceptional and specialist charity.
Equality and diversity
• Promote good equality practice and play a key role in ensuring equality of opportunity in the workplace.
• Observe all relevant law relating to equality of opportunities.
• Encourage a working atmosphere where everyone is treated with dignity and respect.
Any other duties
• The post-holder will work collaboratively with all OTR Trustees, staff and volunteers to provide a seamless service.
• Any other duties commensurate with the post.
Registered Charity
21 - 50
Supporting young people’s mental health to fulfil their potential for a brighter future
The client requests no contact from agencies or media sales.