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Unifrog’s mission

We’re on a mission to level the playing field when it comes to young people finding and applying for their next step after school. We're achieving this by bringing all the available information into one single, impartial, user-friendly platform that helps students to make the best choices, and submit the strongest applications. We also empower teachers and counsellors to manage the progression process effectively.

Our outlook is global - we work with schools and universities all over the world, from the US to New Zealand, and from Italy to Hong Kong. We want to make it so that young people can compare every opportunity taught in English, wherever it is in the world, and have all the support they need to make successful applications.

We have a clear social purpose, and we’re hugely ambitious. We already work with over half of UK secondary schools, and more than a thousand international schools. We are growing rapidly in terms of the number of our customers, in terms of how much they use our platform, and in terms of the breadth of products we offer.

Our team is at the heart of our business and it is integral to our success. We work hard to foster a culture of openness, happiness and innovation, and we commit to helping every individual learn and grow so that they can reach their full potential. We want to hire talented people, whatever their background. If you are excited by our mission and are ready to work hard, please don’t hesitate to apply. We look forward to hearing from you!

We believe in the power of diversity. If you are from an ethnic minority background, we would like to strongly encourage you to apply.

People and culture at Unifrog

You’ll be joining Unifrog at an exciting time. We now have 2 million students using the platform each year, we work with over 5,000 schools, universities, and employers, and we have 120 people on the team. We’re super proud of the supportive culture we’ve fostered over that time.

As a People team, we support that culture by: trusting our team; removing roadblocks and encouraging autonomy; making an effort to understand everyone’s different wants and needs and using that information to tailor what we offer; and caring about each team member while creating processes that allow them to work at their best. If this fits with your view of what a People team should do, we’d love to hear from you.

What you’ll do

As Recruitment Lead, your key role is to attract and appoint a diverse range of outstanding applicants. To that end, you’ll continue to develop our recruitment ethos: to set candidates up for success through a fair and inclusive process, while testing skills and capability over experience.
As a small team, each People team member also has the opportunity to be involved in other areas beyond their core role. This role has a specific focus on developing and maintaining our excellent Unifrog perks and benefits and, alongside support from the team, providing a fantastic experience at our office HQ in Hoxton, London.

Your main responsibilities:

Recruitment (~70% of the role, varying week to week)

• Lead recruitment end-to-end, ensuring a high-quality, fair, and consistent candidate experience.

• Work with hiring managers to design job descriptions, interview processes, and scoring guidelines.

• Post our live roles on the relevant job boards (e.g. Escape the City, LinkedIn).

• Manage our Applicant Tracking System (ATS), review applications, update candidates, and schedule interviews. We’re in the process of switching our ATS, and you’ll play a leading role in setting up and developing this.

• Lead interview panels and support with phone interviews and tasks.

• Manage offers, including offer calls and contracts.

• Write regular whole-company updates to keep the team informed about new joiners and new roles, alongside reminders about key Unifrog updates.

• Lead on projects to improve recruitment, including creating guidance on AI use in recruitment, interview best practice, and the candidate hub.

• Manage the visa application process and provide support to employees requiring visa sponsorship.

• Monitor and manage our Recruitment inbox, being the first point of contact for queries from candidates.

• Work with the rest of the People team on the onboarding process, which is currently led by our People Assistant.
   

Unifrog perks and benefits (~20% of the role)

• Gather team feedback and data about current and potential new benefits.

• Use this information to improve existing benefits and introduce new ones.

• Manage the rollout of new benefits. Recent examples include interest-free loans from Unifrog and a co-working allowance for all remote team members.

• Administer current benefits, such as SimplyHealth, life insurance, and health insurance for our Hong Kong office. 

Office support (~10% of the role)

• With support from the team, take the lead on organising our modest London office space, making sure that the layout supports team needs and wellbeing.

• Re-stock and check our equipment, tech, and supplies.

• Be a point of contact for external staff (e.g. building managers) for all our offices, in London, Edinburgh, and Hong Kong.
   

Equity, diversity, and inclusion (EDI)

At Unifrog, everyone is responsible for creating an equitable and inclusive place to work. In addition, each person on the People team also has specific EDI responsibilities which link to their role, and is given training and coaching to support them with this.

• Make sure our recruitment processes are equitable and inclusive. E.g. create and uphold guidelines to support consistency during interview panels; review our job descriptions to make sure they’re inclusive, accessible, and reflective of the role and skills needed.

• Review anonymised demographic data from our candidate pool to understand trends and improve our processes.

Working together

You’ll work closely with our current People team, including our two People Leads, People Assistant, Internal Communications and Events Lead, Head of People Operations, and People and Operations Director. 

You’ll have regular contact with people across all of our teams. You’ll need to build great professional relationships with team members to deliver an excellent recruitment process. 

You’ll be line-managed by the People and Operations Director. 

What we’re looking for

• Strong written and verbal communication skills.

• Ability to build great professional relationships.

• Excellent attention to detail, especially when creating JDs or rolling out new benefits.

• Strong problem-solving and decision-making skills.

• Ability to coach, challenge, and guide team members involved in hiring.

• Ability to convert hiring data into actionable insights.

• Experience of managing multiple and competing priorities.

• Experience of using an Applicant Tracking System (ATS) and ideally designing recruitment processes (including application and interview questions, and scoring guidelines).

• Ability to work both as part of a team and independently, and happy to ask for support when it’s needed.

• Strong reflection skills and a proactive attitude, demonstrating the ability to learn and adjust based on feedback. For example, moving beyond active job applicants to proactively identify talent pools and changing our approach based on what works.

Benefits 

On our jobs page you’ll find a full list of the benefits we offer our team. Here’s a snapshot:

• Mission focused
  Join one of Escape the City’s top 1% employers and help transform careers and destinations for students.

• Be part of a growing company
  Become part of a committed, dynamic, and growing company. We want to build our team for the long term: if you do well, we will do our best to make sure you want to stay at the company for a long time.

• Grow individually
  Professional development is important at Unifrog. You will define your own 6-month objectives and will be supported by your line manager and the rest of the team to achieve them. You will have an annual training allowance to spend on what you need to grow and progress.

• Have impact
  Influence the company’s direction: we love to promote great ideas, wherever they come from.

Key details 

• £38,000 - £42,000 per year dependent on experience (Grade B). 

• Full time.

• Split your time between home and our office in Hoxton, London (a minimum of 2 days per week).

• 28 days paid holiday per year (plus bank holidays).

• Working hours are 8:30am to 4:30pm, or 9:00am to 5:00pm Monday to Thursday, and 8.30am to 4:00pm or 9:00am to 4:30pm on Friday.

• Start date: as soon as possible, though we will be flexible for the right candidates.

• We can only consider candidates who have the right to work in the UK.

Application process  

• Deadline: 10:00am (BST) on Monday 12th October 2026.

• We may need to close applications early if we receive a lot of interest. As long as you’ve already started applying, we’ll give you 48 hours’ notice of the deadline changing - so if you’re thinking of applying, please start an application so we can keep you updated. 

• Stage 1: Application form (~1 hour) ✍️

• Visit our website to upload your CV and complete the questions below. Please note that we do not review CVs at this stage of the application process, so please be as specific as possible about your experience.

• With reference to examples of your recent experience, what would make you an excellent candidate for this role? (250 words) 

• Tell us about a time you improved a recruitment or People process using feedback or data. What changed? (250 words)

• Tell us about a time you disagreed with a hiring manager about a recruitment decision. How did you reach a resolution? (250 words)

• Stage 2: Phone interview (15 minutes) 📲

• Stage 3: Video call interview (1 hour) 🖥️

• Standard Q&A from a panel of three, including questions about your experiences and how these relate to the role, and scenario questions based on common situations you might face (plus time for your questions).

• Phone interviews will be held throughout the application window. Video call interviews will be held w/c 19th October 2026.

• Your answers are an opportunity to let us know more about your motivations and experience. While we understand that candidates might want to use AI to improve parts of their application, we strongly encourage you to write your answers independently.

• Please note, we compare all answers to an AI generated answer. Where we suspect AI has been used to write the majority of the answer, this will be taken into consideration when scoring. 

Inclusion and diversity at Unifrog

• How we communicate

• Within the company we try to foster a culture of innovation, and a happy working environment, both because this is the right thing to do, and because we think this results in the most effective team. To this end we believe in open communication, celebrating successes, supporting each other, not being afraid to be wrong or to fail, and promoting good ideas wherever they come from.

• Embedded EDI

• As a platform that supports teachers and students from a huge variety of backgrounds it’s important that our team and leadership reflects this diversity. This is something we are actively working towards and prioritising. We embed diversity, equity and inclusion across everything we do, continually evaluating policies and practices to make sure they are inclusive and equitable.

• To make sure everyone’s voice is heard and people have the opportunities to learn to be better allies in the workplace, we encourage the team to share what they’re celebrating, facilitate training and group discussions, and seek regular feedback about what more the company could do to help people feel included.

• Recruitment processes
  
  To ensure that our recruitment process is consistent and fair, we anonymise your application and therefore do not see your name, personal, educational or professional background. We also randomise the order of responses so that it’s less likely that a candidate is advantaged or disadvantaged by where their answers appear compared to other candidates.