Administration and communications volunteer volunteer jobs

Prospectus are delighted to be supporting our client with the recruitment of a People and Culture Administrator role.

The organisation supports children, young people and families facing bereavement, as well as parents and carers of children with life-limiting conditions, providing specialist services, training and support across the UK. Following a recent merger, the organisation has strengthened its reach and impact, bringing together two leading charities to provide even greater support to grieving children and families nationwide.

This People and Culture Administrator role is available on a permanent contract and part-time basis (20-28 hours a week). The salary on offer for this role is £26,500 FTE. This is a hybrid role, where your time will be split between the Gloucester office and home working, with occasional UK wide travel to events and meetings.

Within this People and Culture Administrator role you will provide comprehensive administrative support to the People and Culture Team across staff and volunteer recruitment, onboarding, documentation, data management, record‑keeping, inbox and calendar monitoring, reporting, meeting support, and responding proactively to queries, while carrying out additional agreed tasks as required.

To be successful in this role, you will be a flexible and collaborative team player. You will have excellent organisational and time‑management skills, with the ability to prioritise effectively and meet tight deadlines. You will have strong written and verbal communication skills. You will be able to work quickly and accurately with data. You will have strong IT capabilities and the confidence to use your own initiative. 

Desirably, you will have previous experience in HR or administrative-focused role and/or experience

working in a charity.

For this role, the postholder must hold a valid driving licence and access to their own vehicle. 

At Prospectus we invest in your journey as a candidate and are committed to supporting you with your application. We welcome all candidates to apply, regardless of age, sex/gender, disability, race, religion, sexual orientation, marital status or pregnancy/maternity. If you have any disability and require reasonable adjustment/s to any part of the process then please contact George Cook at Prospectus

If you feel you meet some of the criteria but not all, we really hope you'll enquire and learn more. Prospectus can advise and support on each part of the role and hopefully your application, so we look forward to hearing from you. In order to apply please submit your CV in the first instance. Should your experience be suitable, we will arrange for a meeting to brief you on the role. You'll then have all the information you need to formally apply. We are looking forward to connecting with you soon.  

Pro Bono Community is seeking a Training and Volunteer Coordinator to help us achieve greater access to justice.

Pro Bono Community is a registered charity that has developed specialised training programmes for students, trainees and lawyers covering the practical skills involved in delivering free legal advice and areas of social welfare law. In conjunction with the training, the charity arranges and manages volunteering placements at Law Centres and other advice agencies. The charity’s activities include a number of grant-funded projects which the coordinator will be heavily involved in.

We are looking for individuals to join our team who share our aims and mission and are driven to make them a reality.

About the role

Pro Bono Community is looking for a Training and Volunteer Coordinator to help us run programmes aimed at improving the amount and quality of access to justice by training law students and others and then placing them to work as volunteers at advice agencies.

The Training and Volunteer Coordinator will report to and work alongside the Director to undertake work supporting the charity’s activities with a focus on recruiting and training students and lawyers and then coordinating volunteering placements for them at Law Centres and advice agencies. The role also includes administrative work relating to a pioneering digital advice clinic the charity runs in conjunction with a Citizens Advice agency in London.

This is a full-time role with a salary of £31-35,000 depending on experience and the charity is seeking to appoint someone with knowledge of training and the legal/advice sectors and/or experience in a similar role. Occasional weekend work may be required. The role will involve working from home with some travel involved to London and elsewhere in support of the charity’s activities. The role includes annual leave of 25 days and a workplace pension scheme.

Responsibilities

Training and General Administration

· Producing and printing publicity and training materials

· Maintaining databases, content management systems, websites, social media and other tools

· Dealing with enquiries, including those made via the PBC mailbox and telephone line

· Organising the location and timetabling of training programmes

· Liaising with trainers and others to facilitate training

· Attending training programmes and assessments where necessary

· Keeping attendance records

· Monitoring development of the training content and facilitating discussions between stakeholders/authors

Volunteer coordination

· Arranging volunteer placements with advice agencies

· Designing and implementing rotas for volunteering

· Managing PBC’s online volunteer portal and volunteer activity logs

· Monitoring attendance and feedback

· Reacting to problems arising from attendance and other issues

· Dealing with volunteer enquiries

· Liaising with advice agencies on volunteers’ performance

· Dealing with enquiries from advice agencies

Monitoring and Evaluation

· Assisting advice agencies to evaluate volunteers’ impact through focus groups, surveys and other research tools

· Collating and analysing data

· Coordinating monitoring and evaluation reporting

· Designing and implementing monitoring and feedback tools

· Reviewing and revising monitoring and evaluation processes

Partnership management

· Working with the Director to:

o Develop and maintain productive relationships with Law Centres, advice agencies, universities, law firms and other stakeholders

o Identify and source partnership opportunities

o Explore new ways of working with partners 

Competencies

Essential

· Administrative experience in the legal, educational or voluntary sectors

· Excellent organisational and interpersonal skills

· Strong written and oral communication skills

· Attention to detail

· IT skills

· Ability to work well independently and as part of a team

· Very good internal and external stakeholder management skills

· Problem solving

· Ability to identify areas for improvement in processes and policies

· Ability to be flexible and assist with different aspects of the project as necessary

· Use of initiative

Desirable

· Legal background

· Knowledge of or experience in the free legal advice sector

· Knowledge of or experience in the training/HE sector

· Experience of working with volunteers

· Knowledge of digital training and communications tools

Keeping Young People Safe:

At Young Enterprise, safeguarding is at the core of everything we do. We are committed to promoting the welfare of children and vulnerable adults. All successful applicants will receive ongoing safeguarding training throughout their employment and be expected to uphold excellent safeguarding practice at all times.

Are you passionate about helping young people build brighter futures?

Are you curious about policy and public affairs and motivated by creating real-world change? If so, we’ve got a brilliant opportunity for you to join our team as our Policy and Public Affairs Officer at Young Enterprise.

Who We Are

We’re Young Enterprise – a national charity with a bold mission: to give every young person the skills, confidence, and mindset to thrive in the changing world of work.

For over 60 years, we’ve empowered more than 7 million young people through hands-on enterprise and financial education programmes. Whether it’s launching a student business or learning how to manage money, we help young people develop key life skills—teamwork, leadership, problem-solving, and resilience.

We’re a passionate, down-to-earth team of 90+ staff and 2,000+ volunteers who believe that every young person, regardless of background, deserves a fair start in life.

Why Join Us?

We think Young Enterprise is a great place to work—and we’re proud of our people-first culture. Here’s what you can expect:

• A friendly and supportive team where your voice is heard
• A strong commitment to diversity and inclusion—we want everyone to feel they belong
• Generous holiday allowance and flexible working
• Cycle-to-work scheme, life assurance, and NHS top-up plan
• Ongoing learning and mentoring opportunities
• A chance to directly impact the lives of young people every single day

About the Role

This is an exciting opportunity to join Young Enterprise at a key moment of growth and ambition for our policy and public affairs work. As Policy and Public Affairs Officer, you’ll help shape how we champion the voices and experiences of young people, ensuring their needs are reflected in decisions about education, skills and financial capability. Working closely with the Policy Lead and colleagues across the organisation, you’ll support the development of evidence-informed policy positions and contribute to impactful influencing and engagement activity.

This role is ideal for someone who is curious about how policy is made, enjoys working with ideas and evidence, and is motivated by the chance to create real-world change for young people. You’ll gain hands-on experience across research, stakeholder engagement, campaigns and parliamentary activity, in a fast-paced and supportive environment that values learning and collaboration.

If you’re passionate about social impact, enjoy writing and organising, and want to build a career in policy, public affairs or the charity sector, this role offers a fantastic platform to develop your skills while making a meaningful difference.

You’ll love this job if you are…

• Passionate about improving opportunities and outcomes for young people.
• Curious about policy, politics and public affairs, and keen to learn how change happens.
• A clear and confident writer who enjoys turning research and evidence into compelling messages.
• Organised, proactive and comfortable juggling multiple priorities in a fast-moving environment.
• Enjoy designing, organising and supporting engaging events for a range of audiences.
• Motivated by working collaboratively with a wide range of colleagues and external stakeholders.

Key Responsibilities

• Monitor developments in education, skills and related policy areas, identifying what they mean for young people and Young Enterprise’s work.
• Support the development of Young Enterprise’s policy positions through research, analysis and evidence gathering.
• Help plan and deliver public affairs and stakeholder engagement activities, including events, parliamentary briefings and meetings.
• Contribute to campaigns that aim to influence policy and raise the profile of issues affecting young people.
• Draft high-quality written outputs such as consultation responses, meeting notes, articles and social media content.
• Support policy networks and relationships, including Secretariat support for the APPG for Financial Education for Young People.
• Work closely with colleagues across programmes, research, communications and fundraising to align policy priorities and messaging.
• Coordinate the practical organisation of policy events, meetings and stakeholder communications. 

A few practical things

• This is a hybrid role, with a minimum requirement to work from our London office in Brunswick Square at least 8 days per month.
• The role involves regular travel to Westminster for meetings and events, and occasional travel to other parts of the UK.
• Occasional evening and weekend work will be required for events, with time off in lieu provided.
• There are no specific physical or manual handling requirements associated with this role.

How to Apply

If you’re ready to help shape the futures of young people, we want to hear from you!

Please send your CV and a cover letter answering the three questions below. Applications that do not directly address these questions will not be considered.  Applications must be submitted by 12:00 noon on 22 May 2026.

1.Interest in Young Enterprise (max 250 words)

What attracted you to Young Enterprise and the Policy and Public Affairs Officer role?

2.Experience and Achievements (max 250 words)

Tell us about your personal or professional achievements that you’re proud of which demonstrate your ability to:  

a. organise an activity or event

b. manage competing priorities

c. support others

3.Skills for the Role (max 250 words)

What relevant or transferable skills and experience would you bring to this role?

Should your written application be successful, an optional informal call will be offered to discuss the role with and answer any questions you might have. Following this, an in-person interview will take place in Young Enterprise’s London Office week commencing 1 June 2026, which will include a short written task, and the potential for a follow up online interview with a few colleagues across the organisation. Please note, we are only able to respond to shortlisted candidates. 

Full details can be found in the Job Description.

At YE we are passionate and committed to keeping your data safe and secure.  Full details can be found in the YE People’s Privacy Notice.

Join us – and help us give every young person the chance to thrive. Apply today!

We are seeking an experienced HR Manager to work with staff and volunteers at our established Christian recovery charity in Berkshire. You will provide direction, support and oversight on all aspects of HR management, including: recruitment; staff supervisions and appraisals; compliance with employment regulations; training; performance and talent management; grievance, disciplinary, and capability procedures; salary structure and employee benefits; and organisational personnel planning.

We do not currently have HR software, so reviewing our requirements in this area would be one of your responsibilities.

​As a small charity (c. 43 salaried staff and casual workers, plus volunteers), the role will require balancing practical tasks with management responsibilities. For the majority of the working week, you'll be based in the office (a lovely rural setting near Twyford, Reading) and, being situated within the rehabilitation centre, you will have daily contact with those men whom you are helping. They inspire and motivate us just as much as we seek to encourage and support them. (Some remote working might also be possible.)

This is a permanent position, full-time or part-time considered. As this is a strategic post within an actively Christian setting, applications should be from committed Christians. Schedule 9, Part 1:3(a) of the Equality Act 2010 applies.

To apply, please submit your CV and covering letter, outlining how you meet the requirements of the job description and person specification provided.

London Landmarks Half Marathon Communications & Engagement Officer

The London Landmarks Half Marathon is looking for a creative, highly organised Communications & Engagement Officer to help shape how we connect with participants, communities and partners. It’s an exciting time to join the team as we look ahead to our 10th anniversary in 2027.

This role is ideal for a strong storyteller who enjoys creating clear, compelling content across multiple channels. You’ll turn ideas into high-quality communications, manage multiple workstreams at pace, and ensure everything is accurate, consistent and on brand. You’ll be confident working with stakeholders, managing approvals and keeping projects moving in a fast-paced environment.

Storytelling is central. You’ll bring participant and charity stories to life with authenticity and care, capturing the real impact of mass participation events on individuals and communities.

Working across social media, email and web, you’ll use insight to continually improve communications.

This is a great opportunity for someone collaborative, detail-focused and purpose-driven, who wants to help deliver a high-profile event that raises vital funds for charity.

To apply, please send your CV and a cover letter (max. 2 pages) outlining your suitability for the role and how your experience matches the job description and role profile. Applications close at 9am on 25 May.

Contract Type: X1 Permanent and X1 FTC for 13 months

Interviews: Assessment centre - 19th May 2026 - 3pm-5.30pm in our Glasgow office.

We’re looking for a highly organised and detail-focused Funding Management Administrator to join our team. This is a vital role at the heart of our operations—supporting the smooth and accurate management of funding so we can continue delivering life-changing opportunities for young people.

You’ll play a key role in preparing funder claims, working with financial and payroll data, and maintaining accurate records across our systems. From auditing timesheets and raising invoices to coordinating meetings and managing documents, you’ll bring structure, accuracy and consistency to a fast-paced environment.

What you’ll bring

• Strong Excel skills and confidence working with data and reporting
• Great attention to detail, with the ability to work quickly and accurately under pressure
• Good organisation skills and the ability to manage multiple priorities

Every detail you check and every process you support helps unlock funding that changes young lives. You’ll be part of a collaborative, inclusive team where your work truly matters.

We know not everyone ticks every box—if this role sounds like you, we’d love to hear from you.

What happens next?  

Please submit a CV, and Cover Letter that includes your experience, transferrable skills and motivation to work for The King's Trust! The Team will be in touch about the next steps shortly after the closing date. 

Why do we need Funding Management Administrators? 

Last year, we helped more than 40,000 Young People, with three in four young people on our programmes moving into a positive outcome in work, education or training. The young people we help face a range of challenges, such as unemployment, mental health issues or some who have been in trouble with the law. We believe all young people should have the chance to succeed, and that young people are the key to a positive and prosperous future for all of us. We want to continue having a positive impact on young people’s lives and we couldn’t do this without the important work of Funding Management Administrators! 

Perks for working at The Trust! 

• Great holiday package! 30 days annual leave entitlement, plus bank holidays. Office closure on the days between Christmas and New Year 
• Flexible working! Where operationally possible, our roles require a combination of office days and working from home (please speak to the hiring manager about this particular role)
• You can volunteer for and/or attend events – The King's Trust Awards, Pride, active events etc. 
• In-house learning platform! Develop your skills for your career and your role 
• Benefits platform! Everything from health and financial well-being support to discounts on your favourite restaurants, shops and cinemas. 
• Personal development opportunities through our Networks – KT CAN (Cultural Awareness Network), KT GEN (Gender Equality Network), KT DAWN (Disability & Wellbeing Network), and PULSE (LGBTQIA+ Network). 
• Fantastic Family leave! Receive 13 weeks of full pay and 13 weeks of half pay for maternity and adoption leave. Receive 8 weeks of full pay for paternity leave. 
• Interest-free season ticket loans 
• The Trust will contribute 5% of your salary to the Trust Pension Scheme 
• Generous life assurance cover (4 x annual salary) 

This role will play an important role in the successful planning and delivery of UUKi’s events, supporting activity in logistics, content, sponsorship, marketing and administration. The events will include in-person international conferences with over 300 delegates and high-profile speakers, to webinars and small roundtables.

The Events Assistant role requires strong organisational abilities, together with excellent customer service and an attention to detail.  Previous events and/or administrative experience would be advantageous, but more importantly you must have a willingness to learn and a proactive and flexible approach.  This is a fast-moving environment with several projects on the go at the same time.

Knowledge of Excel, Canva and Microsoft Outlook would be desirable, alongside a willingness to learn online platforms used for registration and marketing.

Please note that the Events Assistant role will involve occasional unsociable hours in the run-up to and on the day of events.

Interviews will take place on Wednesday 27 May 2026.

To be considered for this opportunity, please submit a CV, accompanied by a covering letter no longer than two sides of A4, describing how you meet the criteria listed in the person specification of the recruitment pack.

Compassion in World Farming International is a global movement transforming the future of food and farming. Help amplify powerful campaigns to end factory farming through compelling, purpose‑driven social media.

Social Media Manager

• Role type: Full-time; Permanent
• Location: Godalming, UK (hybrid working pattern 2x days a week in the office)
• Salary: £36,825-£41,000 per annum (depending upon skills and experience)   

About the role 

As our Social Media Manager, you’ll play a key role in raising Compassion in World Farming’s public profile and driving engagement with our UK campaigns. You’ll use social media to communicate our strategic objectives, inspire action, and support our mission to end factory farming by 2040.

As part of our UK Communications Team, this role blends strategy, creativity, and community engagement. You’ll work closely with campaigns, fundraising, supporter engagement, and HQ teams to deliver high‑quality, impactful social content.

As our Social Media Manager, you’ll be responsible for:

• Managing Compassion in World Farming’s UK social media channels, delivering engaging content and effective community management
• Inputting into and delivering the UK social media content, broadcast and engagement strategy
• Developing and overseeing creative social media content, including video, graphics, and live coverage from events
• Monitoring, analysing, and reporting on social media performance to inform continuous improvement
• Identifying trends, opportunities, and influencers to increase reach, relevance, and impact
• Supporting wider communications activity, including media content and campaign activations

About you

To succeed in this role, you’ll be an experienced and confident communicator with a strong understanding of social media. You’ll need to be comfortable managing multiple priorities, responding to fast‑moving opportunities, and tailoring messages for different audiences, all while staying aligned with our values and mission.

Skills and experience you’ll need to bring as our Social Media Manager:

• Previous professional experience of managing social media channels, with experience using social media management tools
• Excellent understanding of social media platforms, particularly Instagram, Facebook, and TikTok
• Experience creating and editing social media content, including video
• Strong knowledge of social media KPIs, analytics, and reporting
• Outstanding written and verbal communication skills, with the ability to write compelling copy for different audiences
• Ability to work flexibly, manage competing deadlines, and remain calm under pressure
• A proactive, approachable, and collaborative working style

If you don’t meet every requirement but believe you could thrive in this role, we encourage you to apply.

Why join us

This is a meaningful opportunity to use your skills and passion to create real impact for animals, people, and the planet.

We offer a supportive, flexible workplace with a strong focus on wellbeing and development, including: 

• 25 days annual leave + bank holidays 
• Health Cash Back Plan and 24/7 GP access 
• Employee Assistance Programme and MHFA support 
• Premium Calm App subscription 
• Electric car scheme available
• Defined contribution pension scheme 
• Enhanced discretionary sick pay 
• Hybrid working model (role and location dependent) 
• Free onsite parking and office next to mainline station 
• Cycle Benefit scheme and other savings options 
• Ongoing learning and development opportunities 

How to apply and key dates

If you’re ready to make a global impact, we’d love to hear from you. Please submit your CV and a cover letter outlining how you meet the Person Specification. To support a fair and unbiased recruitment process, we kindly ask that you do not include a photo in your CV. 

Please note that we may begin interviews on a rolling basis, so early applications are encouraged. 

Closing date: 10am Friday 5 June

1st Stage (Teams) Interview, with task: Wednesday 10 June

2nd Stage (Face to Face at HQ) Interview: Monday 15 June

“Join us in building a more compassionate future for animals, people, and the planet.”

As part of Stage 1 interviews, shortlisted candidates may receive pre‑shared, values‑based interview questions to support a positive candidate experience. If you require any adjustments during the recruitment process, please let us know, we’re always happy to support candidates.

About Compassion

Compassion in World Farming International is a leading global organisation working to end factory farming. Founded in 1967 by British farmer Peter Roberts, we’ve spent over 50 years driving change, successfully campaigning to ban cruel practices such as barren battery cages, veal crates, and sow stalls across the UK and Europe.

Our work combines advocacy, campaigning, and collaboration with policymakers and businesses to promote animal welfare and sustainable food systems. We envision a future where animals are treated with compassion, and farming supports both people and the planet. To learn more about our mission, culture, and opportunities, please explore our Candidate Pack and Careers Page. 

To comply with legal requirements in the UK and internationally, all applicants must be able to demonstrate their right to work in the country where the role is based. Compassion in World Farming is absolutely committed to providing equal opportunities for everyone regardless of their background.  We value diversity and live experience and acknowledge the underrepresentation of people from certain backgrounds, both within our organisation and across the sector.  We welcome applications from underrepresented groups, whether these be of ethnicity, gender, identity, religion, physical ability, sexual orientation or other.

Fine Cell Work is a charity transforming the lives of people in prison and post-release through training in high quality, creative, commercial needlework. Handmade products are sold to public and to designers, artists, and heritage organisations, many of whom commission bespoke pieces. Customer demand for these products continues to grow. 

Our frontline services are delivered by a team of talented and dedicated volunteers across the country, making possible the transformational work that we do. Volunteers bring a wide range of experience, skills, and expertise. We offer a range of volunteering opportunities from teaching in prison to production and commissions support, to events, sales, and pop-up shops.

Core Job Purpose: 

Fine Cell Work is seeking a highly organised and people-focused Volunteer Coordinator to provide administrative support for a community of 100+ volunteers nationally. Based at our head office in Battersea, this role is central to ensuring a positive, efficient, and engaging volunteer experience - from recruitment and onboarding through to retention and ongoing support - and makes possible the realisation of our organisational mission.

Whilst acting as the first point of contact for general enquires about volunteering opportunities across the organisation, including with workshop, events, commissions, and production teams, the Volunteer Coordinator will act as the primary point of contact for volunteers working in prison, handling queries, maintaining up to date records, and triaging concerns to the appropriate members of the team.

This position requires strong administrative skills, excellent communication, and the ability to manage multiple priorities while maintaining a supportive and professional approach. 

Principal Accountabilities for the Core Job: 

Volunteer Recruitment & Onboarding 

• Coordinate end-to-end volunteer recruitment processes for all volunteer roles, including advertising, screening applications, and scheduling interviews 
• Manage all correspondence with prospective prison volunteers, ensuring a welcoming and professional experience 
• With the Senior Programmes and Impact Officer, support the creation of a regularly updated volunteer information pack and ensure all new prison volunteers receive it at least 7 days prior to their FCW volunteer training 
• Coordinate and timetable onboarding processes for prison volunteers, including induction administration, prison vetting, training sessions, and the distribution of materials 
• Maintain accurate records of all applicants and volunteers (across all roles) 

Volunteer Administration 

• Maintain and update all volunteer contact details
• Process all volunteer expenses
• Using Volunteero, track volunteer participation, hours, and engagement levels 
• Ensure all required documentation (e.g. references and vetting information for prison volunteers) is collected and securely stored 
• Using Volunteero, support scheduling and coordination of volunteer shifts in prison and across other activities including reflective practice; training; event attendance etc.

Volunteer Support & Retention 

• Act as the primary point of contact for Fine Cell Work volunteers working in prison, responding to queries in a timely and supportive manner 
• Build strong relationships with volunteers across all teams
• Coordinate regular check-ins, feedback collection, and recognition initiatives for volunteers across all teams e.g. for Volunteer Week 
• Lead on the coordination of the annual Fine Cell Work Volunteer Lunch 

Triage & Internal Coordination 

• Receive and assess volunteer questions, concerns, and feedback, via phone, email and Volunteero reports, determining the appropriate course of action
• Handle, escalate, or direct issues to relevant team members (e.g. Senior Programmes and Impact Officer / prison contacts / Production team / events or the Director of Programmes) as needed
• Any other ad hoc administrative or organisational tasks as required

The following knowledge and skills have been identified for the role: 

Essential knowledge, skills and experience:

• Experience in volunteer coordination, administration, or a similar people-focused role 
• Strong organisational skills with attention to detail and ability to manage multiple tasks 
• Excellent written and verbal communication skills 
• Ability to handle sensitive information with confidentiality and professionalism 
• Strong problem-solving skills and ability to triage and prioritise effectively 
• Proficiency in standard office software and database systems 
• Proactive and solution-oriented 

Personal attributes: 

• Collaborative, empathetic and approachable, with a genuine interest in supporting volunteers 
• Excellent communication skills, both verbal and written 
• Friendly and approachable
• Detail oriented 
• Authoritative, calm, flexible and adaptable 
• Able to work with an experienced and established team
• Commitment to aims and ethos of Fine Cell Work 

This post is covered by the Rehabilitation of Offenders Act 1974 and therefore applicants are required to declare: All unspent cautions and/or unspent convictions. 

Music24 is looking for an organised, adaptable Operations Support Officer to help keep our charity running smoothly day to day. You’ll be central to our admin, referral processes, and financial administration—plus light communications and event support.

• Hours: Full-time (35 hours/week)
• Location: Hybrid – minimum 1 day/week in our Luton office
• Reporting to: Operations Manager
• Key areas: admin & operations support, referral system support, bookkeeping/finance admin, stakeholder/event admin

We’d love to hear from you if you have: experience in admin/operations support, basic bookkeeping/finance admin, strong organisation and attention to detail, and confident communication. If you like a varied workload, please apply - we need you! 

Role purpose
The Operations Support Officer is a central support role responsible for the smooth day-to-day running of Music24. The role combines administrative coordination, bookkeeping support, and operational assistance, alongside light communications and event support. You will be a key point of contact for enquiries and referral process, maintaining accurate systems and records; you'll assist with bookkeeping activities, processing invoices and payments; and contribute to our internal and external communications through our social media platforms and website. You will also support a handful of events that the charity runs per year - activites include researching and booking venues, commuications and promotion of events, scheduling volunteers.

Key responsibilities

• Provide day-to-day administrative and operational support across the charity.
• Act as a first point of contact for enquiries via phone, email and online channels.
• Support and maintain our referral system and organised digital filing.
• Assist with scheduling, logistics and general operational coordination.
• Process invoices, expenses and financial records accurately; support basic reporting preparation.
• Manage Gift Aid processing via our database; record and track income and expenditure.
• Support counting and banking of cash payments (in line with protocols).
• Assist with preparing and scheduling social media or website updates (as directed).
• Provide administrative support for small events, meetings and community activities, including partner follow-up and record-keeping.

Essential skills & experience

• Experience in an administrative or operations support role.
• Basic bookkeeping or financial administration experience.
• Strong organisational and time management skills, with high attention to detail.
• Confident written and verbal communication skills.
• Ability to manage multiple tasks and priorities.
• Good proficiency with office software and digital systems.

Independent Age is the national charity focused on improving the lives of people facing financial hardship in later life. We believe no one should face financial hardship in later life.

Our Helpline and expert advisers offer free, practical support to older people without enough money to live on. Through our grants programme, we support hundreds of local organisations working with older people across the UK. 

We use the knowledge and insight gained from our support services and partnerships to highlight the issues experienced by older people in poverty and campaign for change.

We would love to find individuals from all walks of life and diverse backgrounds to join us on this journey.

Responsibilities and Person Specification:

This role is part of our Facilities and Property team. The Facilities and Office Assistant will ensure our office is a well-maintained, welcoming and inclusive working environment for colleagues and visitors. They will support the Facilities and Property Manager with day-to-day office running, health and safety and will work closely with teams across the organisation to create a safe, positive and inclusive workplace environment. The postholder will support staff onboarding and wellbeing and contribute to a high-quality employee experience in the office and working from home.

You should have good customer service skills and mindset, able to provide a welcoming experience for visitors and colleagues. You will enjoy relationship‑building and have a person-centre approach to supporting colleagues and an ability to communicate sensitively with older tenants. You should be highly organised with attention to detail and have an ability to switch between tasks and prioritise in a role which, by its nature, involves interruptions.

For full details on the role and requirements, please review the job description and person specification.  If your experience doesn’t align perfectly with all of the criteria in the person specification but you do meet most of them and are excited about the role, we encourage you to apply anyway. 

This is a part‑time position of 28 hours per week, usually worked over four days, though we’re happy to consider five shorter days. The role is mainly office‑based, with occasional hybrid working arranged with your line manager. Your working days will be agreed with the Facilities and Properties Manager (who also works part‑time) to ensure full office coverage across the working week.

What it’s like to work at Independent Age:

We celebrate diversity at Independent Age and champion the differences that make each of us unique. We actively support and encourage people from a variety of backgrounds, experiences and skill sets to join us and help shape what we do. We aim to attract and retain a wide range of talent and create an environment where everyone can feel safe, protected, welcome and included.

We offer great benefits including 28 days annual leave plus public holidays, a generous pension scheme with life assurance, and fantastic learning and development opportunities. We also offer a number of enhanced leave provisions and benefits.

We know that a good work life balance helps us perform at our best and supports wellbeing. Flexible working hours and some hybrid working is available in this role. But if you need a different form of flexibility, we are always happy to talk flexible working. 

You can find out more about what it’s like to work at Independent Age on the careers page of our website.

Application Process:

To apply, please submit a CV and a Supporting Statement, detailing how your skills and experience meet the criteria within the Job Description and Person Specification, by visiting our jobs website (please do not hesitate to contact us if you have specific requirements and need support to apply in an alternative format).

To support our commitment to equity, diversity and inclusion our hiring managers use anonymous shortlisting. Therefore, please do not include your name, photo, or information to indicate your gender or age in your CV and supporting statement. Please do not omit dates of employment. Please ensure the title of any uploads does not contain your name. 

Independent Age is committed to safeguarding and follows Safer Recruitment practices to ensure we are safeguarding those we work with. We therefore ask that you supply your full work history with explanations for any gaps in the application documents you submit and, if offered the post, we will require two employment references including your current or most recent employer. A BASIC Certificate will be required for this role.

Closing Date: Sunday 17 May 2026, 11:59pm

1st Interview Dates: Wednesday 27 and Thursday 28 May, via Microsoft Teams

2nd Interview Dates: Tuesday 2 June, at our London Office (Avonmore Road)

Job Title: Referrals Coordinator

Salary: £25,000 - £29,500 per annum

Team: Care Admin

Hours: Full Time, 37.5

Contract Type: Permanent

Location: Christopher's, Guildford, Surrey GU3 1LP

About Shooting Star Children’s Hospices

We have an exciting opportunity for a Referrals Co-Ordinator to join our team at Shooting Star Children’s Hospices.

Shooting Star Children’s Hospices provides specialist care and support to families who have a baby, child or young person with a life-limiting condition, or who have been bereaved. Rated ‘Outstanding’ by the Care Quality Commission, we support families across Surrey, north-west London and south-west London from diagnosis to end of life and throughout bereavement with a range of nursing, practical, emotional and medical care.

At the heart of what we do are our dedicated staff; their exceptional commitment and professionalism means every family has the opportunity to make every moment count.

About the role

This role will provide administrative support for the referrals of children and young people to our service and to assist in the caseload reviews processes.

Due to the nature of this role, it will be office based.

About you

This role requires you to have excellent oral and written communication skills, with the ability to communicate effectively and the ability to work under pressure and manage a changing workload.

You will also need experience of working with Microsoft365 applications including Word and Outlook as well as database packages, websites and social media platforms.

Please see the attached job description for more information about this opportunity at Shooting Star Children’s Hospices.

What we offer

In return you will receive a competitive salary along with a range of benefits, which include:

Pension scheme

• NHS Pension Scheme (for eligible employees) or our stakeholder pension scheme, with up to 7% employer contributions

​Annual leave

• 27 days plus Bank Holidays rising with length of service
• 2 weeks paid sabbatical leave after 5, 10 and 15 years’ service

Contractual benefits

• Generous sick pay scheme
• Enhanced maternity, adoption, and paternity leave pay
• Flexible working arrangements
• Death in service benefits
• Reimbursed professional membership fees
• Eye care
• Employee referral scheme
• Blue Light discount card

Health and wellbeing

• Employee Assistance Programme
• Occupational Health
• Mindfulness sessions
• Mental Health First Aiders

Safeguarding

We are committed to safeguarding and promoting the welfare of children and young people and expect all our staff to share this commitment. Also, we are committed to equal opportunities and consider all applicants to be in line with the Rehabilitation of Offenders Act 1974. Employment is subject to receipt of satisfactory references and a DBS check.

Equality, diversity and inclusion

Shooting Star Children’s Hospices is committed to inclusion and diversity in everything we do. We know that getting things right is critical for us to live our organisation’s values: Professionalism, Respect, Integrity, Diversity and Excellence.

We are always trying to improve our way of working to be more inclusive and equal. Our vision is for Shooting Star Children’s Hospices to be a place where people of all backgrounds, groups and communities feel welcomed to work and volunteer.

Please contact Camellia Kavanagh if you have any questions about this role.

Anticipated Closing Date: 08 May 26

Interview Date:18 May and 20 May 26

Please note that vacancies may close at any time once a sufficient number of applications has been received. We therefore recommend submitting your application as early as possible.

We are pleased to invite applications for the following opportunity:

Volunteer Coordinator

Hours:  37.5 hours per week

Salary: £38,000 per annum

A rare opportunity to join a unique service user charity working with individuals who have, or have had substance use issues, Build on Belief is looking for a Volunteer Coordinator to work with our team across our London services.

We are particularly interested in recruiting someone who has lived experience of a substance use disorder, either direct or associative.

PLEASE NOTE: This role includes weekend working.

Closing date: Sunday, 10th May 2026

JOB DESCRIPTION: Volunteer Coordinator

TITLE: Volunteer Coordinator

SALARY: £38,000 per annum

HOURS: 37.5 hours per week

BASED AT: BoB Head Office (69 Warwick Road, Earls Court, London, SW5 9HB). The role will involve regular visits to our London services both during the week and at the weekend. There is the option for one day of hybrid working per week.

REPORTS TO: Head of Services

JOB PURPOSE: To cultivate, sustain and manage a volunteer pipeline to help with the effective delivery of our face-to-face services in London; enhance the development and wellbeing of our volunteer team(s), and support the volunteers in the facilitation of activities for our beneficiaries, supporting those who wish to do so to become ready for potential employment within the charity.

KEY RESPONSIBILITIES AND ACCOUNTABILITIES:

1. Volunteer management & development

· Support service managers to recruit, induct and train a cohort of volunteers from the local treatment and recovery community, as well as other local community members, ensuring they are trained and supported to undertake their roles safely and with confidence.

· Develop a range of volunteering pathways, with a focus on supporting those who identify as being in recovery as well as those still in structured treatment, creating opportunities that enhance social connectivity, build personal and professional skills, and provide meaningful activity.

· Work with service managers to ensure volunteers receive regular and appropriate supervision, and their wellbeing is monitored and supported.

· Work with service managers to ensure individuals are encouraged and supported to deliver a range of creative and socially based activities within our services, based upon their interests and life skills.

· Work with service managers to ensure volunteer inductions are conducted according to the policies of the charity and that accurate records of their volunteering are kept on our case management system.

· Deliver the five core training workshops in person at the services to the volunteer team(s) and work with the CEO to ensure the training is relevant, accurate and up to date.

· Support and encourage those volunteers who wish to do so to progress through the volunteer programme, attend the relevant training, and undertake the role of team leader, with a focus on potential employment within the charity and elsewhere.

· Work with the Senior Leadership Team to develop and enhance the volunteer offer across all of our London services.

· Support individuals with interview preparation and CV writing, with a focus on both job opportunities within the charity, peer support roles within the wider treatment systems, and other relevant opportunities as they arise.

2. Programme delivery & coordination

· Collaborate with local community organisations and partners to establish and deliver a programme of cultural, physical, and wellbeing activities that support social connection, encourage participation in safe social networks and help to improve mental and physical health.

· Plan, coordinate and evaluate activities with the wider staff team to ensure high-quality, trauma-informed opportunities for volunteers that support sustained recovery where appropriate.

· Work closely with local service managers to ensure referrals to other service providers where necessary to support the wellbeing of volunteers.

· Work with service managers to identify opportunities in the wider community that would support the development, wellbeing and social integration of volunteers where appropriate.

· Work with the senior leadership team to regularly review and revise the development of the volunteer programme to ensure its effective delivery.

· Work with the senior leadership team to ensure the programme delivers measurable outcomes that improve the life chances of the individuals accessing the programme.

3. Outreach & community inclusion

· Coordinate outreach sessions in the community with service managers and the volunteer team to increase the visibility of our services and develop wider partnership working and stakeholder management where appropriate.

· Identify external training sources that may be of benefit to the members of the volunteer team, and support individuals to access such training where appropriate.

· Work with our stakeholders and local drug and alcohol treatment providers to ensure that volunteering opportunities within the charity are available to anyone who wishes to apply, and individuals are supported to do so.

· Work with our stakeholders and local drug and alcohol treatment providers to ensure our volunteers are supported to access peer mentoring and volunteer opportunities within the wider treatment system where appropriate and required.

· Work with local volunteer centres and relevant local organisations, such as universities, to ensure volunteering opportunities within Build on Belief are advertised and available to any members of the wider community to wish to undertake them.

4. Project & financial administration

· Manage project goals and expenditure in line with set budgets, working with colleagues to ensure accurate monitoring, and reporting.

· Support service managers and support workers to ensure volunteer records are up to date and in line with policy and procedures.

· Ensure volunteering data is accurately recorded on our case management system and work with members of the senior leadership team to ensure relevant data is available for our partners, the Board of Trustees and other stakeholders when required.

· Work with service managers to ensure data is collected from our volunteer teams and service users for impact evaluations and case studies as required.

5. General

· Organize annual volunteer events as agreed with the Senior Leadership Team.

· To work with the Operations and Training Managers, Innovation and Development Manager and the Head of Services supporting the development of the weekend services and the management of volunteers.

· To contribute content for social media channels, the organisation’s website, and newsletter.

· To abide by all the policies and procedures of Build on Belief as given to you at the start of your contract with the organisation.

· To work with the Build on Belief staff team and the service providers where appropriate, to create a series of borough-wide volunteer pools to develop and improve the delivery of recovery orientated services in those locations.

NOTE WELL: This job specification covers the basic aspects of the post only and is subject to change upon the instruction of the Chief Executive Officer and if necessary, the Board of Trustees.

This post is subject to a Disclosure & Barring Service check at an enhanced level and the right to work in the UK.

PERSON SPECIFICATION CRITERIA

The successful candidate will be able to demonstrate the following (E - Essential, D - Desirable):

· Experience of working or volunteering with service users and/or volunteers in either drug and alcohol services, the wider recovery field, associated areas such as homelessness or mental health and supporting those with complex needs (E)

· Experience of recruiting, supporting, or managing volunteers in a charity or community setting (E)

· Experience of planning, coordinating and delivering group activities or community events (E)

· Knowledge of barriers faced by people struggling with substance use and social isolation (E)

· Ability to build supportive relationships with volunteers and service users, particularly those with lived experience (E)

· Understanding of safeguarding, confidentiality and trauma-informed practice (E)

· Experience of partnership working with statutory or voluntary organisations (D)

· Experience of managing budgets or project resources, including monitoring expenditure and tracking outcomes (D)

· Experience of delivering presentations or training (D)

· Experience of working collaboratively within a wider staff team. (E)

Knowledge and Skills

· Proven people skills (i.e.: motivate, engage, supervise a team of volunteers and service users to deliver on the key aspects of the role.)

· Knowledge of the range of services and activities available and necessary to improve the quality of life for people who have substance use issues, and practical ways to develop recovery capital.

· Demonstrable skills and ability to establish and maintain effective working relationships with a range of partners within both the statutory and voluntary sectors.

· Excellent verbal and written communication skills, with a focus on record keeping, monitoring, case supervision, and report writing.

· Good IT skills, including proficiency in Microsoft Office and internal systems.

Personal qualities:

· The ability to maintain safe professional boundaries with professionals, colleagues, and volunteers/service users at all times.

· Demonstrable ability to work under pressure, adapt to changing environments and to balance competing demands.

· Employ a flexible, empathetic, and non-judgmental attitude towards those with substance use issues.

· Empathy with staff and volunteers who themselves may well be in treatment/recovery (lived experience of addiction or dependency is not essential but would be clearly valued.)

PLEASE NOTE: We especially encourage applications from individuals with direct or associative experience of a substance use disorder.

Build on Belief, April 2026.

As Legacy Executive for Battersea, you will have the opportunity to gain further skills and experience of the fast-growing charity Legacy sector. In this role, you will ensure the fulfilment of the wishes of those animal lovers who have been kind enough to remember Battersea in their Will and in turn will be of direct help to some of the most vulnerable animals in our society.

In this role, you will:

• Provide administrative support to the Legacy Administration team, who are responsible for the legacies left to Battersea.
• Manage your own caseload of pecuniary legacies, including corresponding sensitively and effectively with family and friends of the people who have left a legacy to Battersea.
• Have the opportunity to manage a caseload of non-contentious residuary cases, maximising the gift to Battersea.
• Build relationships with supporters, executors, family members and co-beneficiaries to maximise Battersea’s legacy income and protect the reputation of the charity.

What we can offer you:

In return for your commitment to our cause and to recognise the value of our employees, Battersea offers a range of benefits to support the wellbeing of our employees. These include:

• 28 days of annual leave (plus 8 days paid public holidays) per year
• Discounted gym membership and cycle to work schemes
• Employee Assistance Programme and access to Wellbeing Resources
• Generous pension contributions - up to 10% employer contribution
• Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year
• Annual interest-free season ticket loans

We are also committed to providing learning and development to our employees. During your time with us, we provide support for your professional and career development, including access to digital and in-person training programmes, leadership and management training, mentoring and much more.

Our hybrid working model:

We operate a 50% onsite hybrid working model, with our office-based staff splitting their time between site based and home working. This enables our office-based staff to balance the benefits of home working with onsite collaboration and maintaining a connection to our cause.

Diversity and inclusion:

We are committed to providing a welcoming and inclusive experience for all staff, volunteers and trustees and those hoping to join us. We operate an anonymised shortlisting process and actively seek to ensure our process is fair and equitable for all.

We understand the value of diverse voices, perspectives, and experiences to help us deliver even more for our dogs and cats, and we welcome applicants from all sections of the community.

As a Disability Confident Committed Employer we will ask about any adjustments you may need at application and/or interview stage, and if you are offered a role with us, we’ll talk to you about any workplace adjustments you may need to help you perform at your best. Greyscale copies of the recruitment pack are also available on request.

More about us:

At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love, expert care and get to know their characters and quirks so we can find them a new home that’s just right for them. Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.

Acceptable use of AI:

At Battersea, we value expertise. We recognise each candidate that applies to us will have a range of expertise they can offer us, so we want to hear about this in your own words. We understand the support that generative artificial intelligence (AI) software can offer but it can also lead to numerous applications presenting as generic and impersonal. This makes it difficult to gain understanding of your unique experience.

To best showcase yourself, we encourage you to write your responses without the assistance of AI. If you require the use of AI software to aid in completing your application, we ask you use the generative responses as a prompt for writing your answers and avoid copying and pasting. You must also ensure the information presented in your application accurately reflects your experience.

Closing Date: 17th May 2026
All applications must be submitted before the closing date advertised. We reserve the right to close the vacancy early if a high volume of applications is received.

Interview Details:
First Stage: Online (via MS Teams) w/c 1st June 2026
Second Stage: In Person - Date to be confirmed

For full details on the role, please download the recruitment pack.