Administrator and communications volunteer jobs

The purpose of this role is to deliver FSSW’s FareChance programme, including employability learning and practical logistics sessions alongside support and collaboration with the Employability Programme Facilitator. The FareChance programme currently works with young people aged between 18 – 25 who experience additional barriers to accessing education, training, or employment. The young people are supported to learn new skills, build confidence, and realise their full potential. 

FareChance provides a unique combination of two parts: the first is working alongside other volunteers and staff learning key warehouse and logistics skills, getting firsthand practical experience; the second is tailored employability sessions in small groups with 1-1 specialist support. 

The Employability Programme Lead will lead on running the employability workshops. This role will provide 1-1 support for young people where required and provide signposting and referrals to other specialist services. The successful candidate will be passionate about supporting people to thrive and be sensitive to the inequality and power imbalance faced by young people today. They will have experience of supporting young people to achieve their goals and can bring these skills to deliver FareChance. This role will coach as well as co-ordinate the programme whilst supporting the growth of an innovative, supportive, and caring employability pathway for people to overcome barriers and move closer to the future they deserve. 

Duties and Responsibilities: 

Programme Delivery 

• Support the Employability Programme Facilitator to deliver practical warehouse activity sessions 

• Working with the Operations team to ensure smooth integration of our participants and the programme into every aspect of the operation. 

• Lead in providing tailored programme coaching/mentoring: 

• Set up and monitor an action plan for each participant with realistic goals to overcome barriers they face. 

• Provide advice and guidance, build confidence and support participants with appropriate resources for their next steps (including CV writing and interview skills)

• Identify project management opportunities and build plans with relevant staff in the wider team. 

• Lead on developing and preparing programme resources. 

• Identify specific needs and risks, liaising with senior colleagues, create and maintain risk assessments with individuals to ensure safety in the workplace.

Programme Development 

• Lead on the recruitment, onboarding and offboarding of participants (currently 18–25-year-olds with possibility of expanding this range) onto the FareChance Programme. 

• Work with the Volunteer Team to ensure smooth transitions to and from FareChance to Volunteering where applicable. 

• Build a Youth Steering/Co-production group to design, deliver and evaluate the programmes. 

• Alongside the Head of Employability and Volunteering, support the development of the strategy for future programmes. 

External partnerships and relationship building 

• Work with the Head of Employability and Volunteering to develop our network of statutory, charity and business partnerships to increase referral pathways into and out of the programme. 

• Support the fundraising team in providing updates for employability funders 

• On occasion, attend events or appointments to support recruitment/represent FSSW 

• Build a network of signposting for participants across the programme including local businesses and apprenticeship opportunities. 

• Work with the Head of Employability and Volunteering to develop partnerships to offer on-course enrichment opportunities, e.g., away days and mentoring. 

Reporting and Administration 

• Maintain quality records of all participant information, including interventions with project participants, ensuring that such data is stored within the requirements of the Data Protection Act and FSSW policies and procedures 

• Work alongside the Head of Employability and Volunteering around any incidents or safeguarding concerns. Signpost to external agencies where appropriate. 

• Work with the fundraising and communications teams on internal and external reporting for FareChance, including gathering quantitative and qualitative data 

• Deliver programme data and, in conjunction with the Head of Employability and Volunteering, analyse and feed into future programmes 

Person Specification 

It is not expected that a successful candidate will necessarily have all the following criteria. FareShare South West is committed to helping individuals develop professionally and personally, and your application is encouraged.

Essential 

• Knowledge and experience of delivering 1:1 and group motivational mentoring/coaching.

• Successful experience of supporting people back into work or training, with a strong commitment to advancing equality and diversity. 

• Ability to work flexibly, respond positively to project changes and meet challenging targets. 

• Excellent interpersonal and listening skills with the ability to influence, motivate and negotiate. 

• Good IT skills 

Desirable 

• Experience of building a programme 

• Experience of responding appropriately to challenging behaviours 

• Project management experience 

• Excellent verbal and written communication skills 

• Understanding of safeguarding and GDPR regulations 

• Ability to set up and maintain accurate and timely records for monitoring and evaluating purposes. 

• Strong organisational skills including planning, prioritising, and time management. 

We welcome applications from people of all backgrounds and lived experiences. As we expand our programmes, we particularly value candidates who bring multicultural perspectives and/or speak additional languages. Skills in languages such as Arabic, Pashto, or Farsi are highly desirable, but not essential. If you share our commitment to inclusion and want to make a positive impact, we’d love to hear from you. 

Additional Information 

• Role may involve some manual handling; training will be provided.

• Enhanced DBS check required. 

• This post is funded by St James’s Place Charitable Foundation

Fundraising Officer (Part-time)

Prostate Scotland
Edinburgh (hybrid working)
28 hours per week

About us

Prostate Scotland is the leading charity dedicated to prostate cancer and prostate disease in Scotland. We work to ensure that every man affected by prostate cancer and disease has access to trusted information, support and guidance when they need it most.
We are a small, committed organisation with big ambitions. As we begin delivering our new five-year strategy, this is an exciting time to join our team and help us increase our impact for men and their families across Scotland.

About the role

Our supporters are central to everything we do. Many choose to fundraise for Prostate Scotland because they, or someone close to them, has been affected by prostate cancer or disease.
As Fundraising Officer, you will play a key role in supporting individuals and communities to raise vital funds. You will provide warm, practical and responsive support throughout their fundraising journey — from helping them set up online fundraising pages, to answering questions, sharing their stories and celebrating their achievements. You will help build meaningful relationships with supporters, ensuring they feel valued, listened to and inspired to continue supporting our work.

What you’ll be doing

• Supporting individual and community fundraisers throughout their journey
• Building and managing positive relationships with supporters and partners
• Contributing to fundraising plans and income growth
• Supporting the implementation and ongoing use of our new CRM system
• Maintaining accurate supporter records and reporting
• Championing supporter activity and recognising fundraising achievements

Who we’re looking for

• You are someone who enjoys working with people and building relationships. You are organised, proactive and comfortable juggling different priorities. You may already have experience in fundraising, supporter care or customer-focused roles, or you may be looking to take your next step into the charity sector.
• Most importantly, you share our commitment to improving outcomes for men affected by prostate cancer and disease.

Why work for Prostate Scotland?

You’ll be joining a supportive, friendly team where your work will make a real difference. We value collaboration, compassion and continuous improvement, and we are committed to creating an inclusive and positive working environment.

Key details

• Contract: 12 months (with expectation to extend, subject to funding)
• Hours: 28 hours per week
• Salary: £30,000 per annum (pro rata)
• Location: Edinburgh (hybrid working)

How to apply

• To apply, please complete our application form on the Prostate Scotland website or through this platform.
• Closing date: 6 February 2026
• Interviews: Week commencing 9 February 2026

Additional information

• Downloads available:
• Job Description
• Application Form
• Equal Opportunities Monitoring Form
• Equality Policy
• Completion of the Equal Opportunities Monitoring Form is optional and will not affect the selection process.

Please note: we are unable to sponsor or take over sponsorship of an employment visa at this time.

Lettings Coordinator

A place to create moments that matter

Location: Bradford, Hybrid, 3 days in the office
Salary: £28,793 per annum
Contract type: Permanent
Hours: 35 hours per week, Monday – Friday 9am-5pm.

Thousands of families across the country rely on us for a safe, affordable home. And as the housing crisis deepens, the work we do has never been more important.

It’s this belief - that everyone deserves a place to call home - that drives everything we do. Together, we find new ways to understand and champion our customers, support them and drive positive change.

For a career that means more and makes a meaningful impact on society, this is the place to be.

About the role

Ready to make a real impact and help people find their perfect home?

We’re on the lookout for a passionate person to join our vibrant Allocations and Lettings team in Bradford as a Lettings Coordinator!

In this role, you’ll be at the heart of our mission - marketing Accent’s homes and guiding customers through the exciting journey of moving in. You’ll work as part of a specialist national lettings team, collaborating with Local Authority partners to ensure every property is advertised fairly, transparently, and in line with legislation.

But this isn’t just about filling homes - it’s about creating experiences. You’ll be the friendly face and trusted guide for our customers, supporting them through the application process, keeping them informed every step of the way, and making sure their move feels seamless and stress-free. Empathy and discretion are key as you’ll discuss individual circumstances, assess eligibility, and connect customers with the support they need.

This is a fast-paced, rewarding role where no two days are the same. You’ll need resilience for those conversations that don’t lead to sign-ups, and exceptional organisation skills to keep things moving because every empty property is an opportunity to change someone’s life.

If you’re ready to combine customer care with problem-solving and thrive in a role that truly makes a difference, we’d love to hear from you!

Salary

The salary for the Lettings Coordinator post is £28,793 per annum for applicants who fully meet the requirements of the post. Applicants, who do not meet all the requirements of the post, will start 5% or 10% below the spot salary.

About you

• Experience in lettings or allocations, with a strong understanding of relevant legislation and operational requirements.
• Proven experience building successful working relationships with external partners, particularly within the housing sector.
• Strong communication skills, both written and verbal, and the ability to work with stakeholders at all levels.
• Intermediate to advanced proficiency in MS Office applications and specific business software.
• Excellent organisational skills with the ability to manage multiple deadlines and priorities effectively.
• Strong record-keeping skills with knowledge of GDPR.
• CIH Level 3 Certificate in Housing Practice or equivalent (or willingness to work towards) or qualified through experience.

A place to build a future

We have big ambitions. That means we need people who are driven to succeed and eager to grow. Here, you’ll have the opportunity to learn new skills, thrive in our collaborative environment, and take your career in different directions. We also support your health and wellbeing with 28 days of holiday plus bank holidays (pro rata for part time) - an extra day to celebrate your birthday and the option to purchase more - a cash health plan, gym discounts, and a dedicated day to volunteer for a cause that matters to you.

And because we believe in supporting you now and in the future, this is a place to plan for your future - with access to both Defined Contribution and Defined Benefit pension schemes through salary sacrifice, helping you save more efficiently. We also provide life assurance at three times your salary for all colleagues, giving you added peace of mind.

If you require reasonable adjustments to any part of our recruitment process, please let us know we will ensure requirements are met.

Please don’t delay in submitting your application. Where roles are urgent or we receive a high volume of applications, we may interview and conclude the process prior to any closing date indicated.

Please note candidates must have current eligibility to live and work in the UK, Accent do not currently hold a sponsorship license.

If you’re looking for a place you can make a positive difference to society, to our organisation and to your future, apply now.

Recruitment Agencies: We work exclusively with partners on our preferred supplier list (PSL) and do not accept unsolicited CVs or speculative approaches from agencies for this role.

You may also have experience in the following: Lettings Administrator, Property coordinator, Property Administrator, Office coordinator, Housing Administration, Office Manager, Admin, Administration etc

REF-226 044

Senior Programme Manager (maternity cover)

Hours:  35 hours per week

Contract: 9 to 12 months maternity cover

Salary: £37,800 + 7% pension contribution

Location: mainly remote, with in-person working from a central London location as required

Reports to:  Interim CEO 

Direct report: line managing a small team of 2 to 3

Is this you? If so, this job may be for you…

• Do you want to make a mark in the first year of a brand new programme?

• Do you have a passion for supporting young people to access professional careers?

• Do you have experience leading learning sessions and events for young people, both online and in person?

• Are you adaptable, capable of transitioning between direct engagement with young people, and focusing on the project management and administrative aspects of the role?

About The Brokerage

The Brokerage is an award-winning, social mobility charity. For 30 years, we have supported over 87k less-advantaged young people to fulfil their potential through improved awareness and access to professional career opportunities.  Together with our talented young people and top UK companies, we are breaking down barriers to a more diverse and talented workforce.

Our mission is twofold - to empower working-class and ethnically diverse young people (16-25) to recognise their strengths, gain skills, and access opportunities to reach their career potential. We are also building a dynamic alliance with forward-thinking employers to support them in accessing and retaining this talent. Together, we develop an inclusive and equitable workforce, one that authentically mirrors the rich diversity of our society.

The Team

The Brokerage is starting a new chapter with our Next Gen Talent Career Programme, embarking on a renewed journey that will see us work with our young people and partners in a deeper and more impactful way.

We are an interconnected, diverse, mission-led team that truly lives our values. As such, we are bold and dynamic in our approach to our work whilst fostering a trust-based environment that provides freedom, flexibility and autonomy. We take a people-centred approach when it comes to our team, young people and corporate partners and we make decisions and develop programmes that are insight-led. 

Our Programme

This is an exciting time to join The Brokerage and play a vital role in rolling out our brand new Next Gen Talent Programme. The programme is a two-stage career progression initiative designed to equip working-class young people with the employability skills and guidance necessary for success in the corporate world, with the ultimate aim of supporting our young people to secure and sustain a professional career. 

Role purpose and main responsibilities

To lead our work on the Next Gen Talent Career Programme and support our other programmes helping young people (aged 16 to 25) access careers in professional services, banking, insurance and property. 

Through our programmes, we help to develop young people so that they are equipped with the professional insights and skills needed for the workplace. We do this via a high-quality curriculum of events, including masterclasses, bootcamps, career coaching  and mentoring that involve our corporate volunteers.

The Senior Programme Manager will take the lead on delivering the programme and outcomes across the Next Gen Talent Career Programme; whilst working in a highly collaborative and flexible way alongside our other senior programme managers, career coach and the volunteering and events manager.

Main Responsibilities

• Project manage the Next Gen Talent Career Programme to ensure that participants develop the skills and knowledge needed to access professional careers in Engineering.

• Manage the recruitment process for the Next Gen Talent Career Programme, including advertising the programme to our existing pool of students and wider stakeholders, managing the application and interview process. 

• Work with young people, corporates, funders and consortium delivery partners to develop and enhance programme delivery.

• Manage the promotion and delivery of high-quality in-person and online events; facilitating sessions where necessary, working with the career coach, volunteering and events manager and freelance staff.

• Develop engaging programme collateral to maintain relevance and quality, working alongside the communications team and incorporating participant feedback and sector insights

• Manage relationships, communications and briefings for funders, corporate partners and volunteers.

• Oversee and deliver one-to-one guidance for candidates, working with the career coach to ensure their engagement with the programme and to support placement applications. 

• Contribute to the retention of all corporate partners by overseeing the creation of engaging, responsive and cost–effective project plans, working alongside the partnerships team

• Set, track and monitor targets and KPIs, working with the interim CEO to ensure programme deliverables are monitored and achieved. 

• Provide regular information reports and updates for The Brokerage Senior Management Team, Board of Trustees, funders and consortium delivery partners.

• Play an active role in the planning and delivery of The Brokerage’s strategic objectives and participate in events and activities for The Brokerage as required.

• Maintain up-to-date records on our CRM system (Salesforce).

• Contribute to the development and implementation of our employer products working closely with the Interim CEO,  and relevant team members.

• Line Management of a small team of 2 to 3.

• Lead on discrete tasks outside of day to day job as appropriate. 

We are looking for someone with:

• Experience working with young people and building relationships with a range of stakeholders. 

• A strong understanding of early careers recruitment/application processes.

• A dynamic personality with strong written and verbal communication, combined with empathy and patience, to effectively engage with diverse individuals.

• Highly organised, with excellent attention to detail and the ability to manage competing priorities, including administrative aspects. 

• The ability to balance firmness with sensitivity when necessary, particularly in managing relationships and safeguarding the well-being of young people.

• Relevant lived and/or professional experience (i.e. experience of the challenges faced by those from less-advantaged backgrounds)

• A growth mindset, open to feedback, learning and development 

• Excellent IT skills, including demonstrable usage of  CRM databases (e.g. Salesforce or equivalent) and other tech tools.

If you think that you are the right candidate for this role but don’t quite meet 100% of the criteria, be bold, apply anyway!

Other benefits: 

• 28 days’ paid annual leave (3 to be taken at Christmas) plus Bank Holidays plus one day birthday leave

• Employee Assistance Programme

• A collaborative, diverse, mission-led team that works within a flexible,  trust-based environment

How to apply: 

Please complete the application form along with an upload of your CV.

Closing date: Friday 13th February 2026 at 12 noon. 

Please note that interviews will be taking place on a rolling basis, and vacancies may be filled prior to the closing date if we find the right candidate.

Interview process: We will conduct a two-stage interview process that will include competency and scenario-based questions, alongside practical skills-based assessments. 

If you would like to find out more about this role, please get in touch!

The Brokerage is committed to providing equal opportunities to prospective and current employees. It is the policy of The Brokerage to ensure that access to employment, training and career progression is determined solely by the application of objective and legitimate criteria and individual merit. If you require specific adjustments during the recruitment process, please let us know, and we will do our best to support you. 

Job Purpose: To support the development of a new heritage-themed community project and the delivery of our ongoing programme of community-led services, activities, events across Nottingham. The postholder will play a key role in identifying local needs, building relationships and empowering residents and local groups to engage with, and shape the services in their local area.

We’re advanceNG, a small but vibrant charity based in Nottingham. We are a trusted, values-driven organisation dedicated to making a meaningful impact in the lives of local people. For many years we’ve been known as the Castle Cavendish Foundation and although we’ve changed our name, our commitment to the community remains steadfast.

Why Work with Us?

Collaboration is at the heart of our success. At advanceNG, we work in partnership with local communities and other like-minded organisations - big and small - to pool our strengths and resources, share expertise and create meaningful, lasting social impact in Nottingham.

Our Vision

We are working towards “A better Nottingham, where places and spaces thrive, local people reach their full potential, and communities are stronger, more connected, and more resilient than ever before.” We turn this vision into reality through our mission:

Our Mission

“advanceNG will lead a community program and manage a property portfolio that delivers urban renewal in an ethical, inclusive, and sustainable way.”

Our Core Values

Our core values are the foundation of everything we do, guiding our actions and shaping our identity:

· Be kind, welcoming, and friendly

• Embrace partnership and collaboration
• Promote respect and equity
• Celebrate diversity in all its forms
• Uphold high ethical standards
• Act with fairness and transparency
• Champion environmental sustainability
• Strive for excellence in everything we do

Exciting Opportunities Ahead!

We are embarking on an exciting new chapter, shifting from primarily distributing community grants to actively delivering services and managing community assets. Our dedicated team is ready for this challenge, but we need a passionate Community Development Worker to help us achieve our mission.

Could That Be You?

If you are motivated to make a difference and share our vision, we would love to hear from you!

Beyond Reflections is a charity supporting the needs of Trans+, Non-Binary people including friends and allies. We are looking for an inspriing person who can continue to grow and develop the charity so it continues to advance and improve its impact and sustainability - a full job lack is avalable.

More details can be found at our website where a job pack has full details

About Beyond Reflections

Beyond Reflections is a UK charity providing dedicated mental-wellbeing support to Trans+ people, as well as to their families,

friends, and allies. We offer a combination of group support, one-to-one services, and therapeutic interventions delivered by experienced case workers, counsellors, and therapists.

Our work spans both online and in-person settings, ensuring support is accessible, confidential, and rooted in compassion.

From facilitated support groups and tailored counselling to mentoring, safe social spaces, and specialist guidance, we aim to meet people where they are and provide the right help at the right time.

We play a wider role in strengthening inclusion across society. Our training and development programmes, which have been delivered to organisations such as the CPS, Hampshire Police, B&Q, and the University of Southampton, focus on Trans+ awareness, allyship, leadership coaching, conflict resolution, and policy development. All income from this work goes directly into our hardship fund, enabling us to support those who would otherwise be unable to access help.

Volunteers are an essential part of our organisation. They contribute across support services, events, administration, and governance, bringing a wide range of lived experiences and skills. We provide a supportive environment for volunteers to grow, develop, and contribute to meaningful change.

Our Services

Support Groups and Community Spaces

One-to-One Support

Therapy and Counselling

Mentoring

Practical Support

Job Description and Person Specification

Please read this job description and person specification carefully to help you write your cover letter and tell us how you meet our requirements for the role. We are looking for potential from applicants. Job TItle Chief Executive Officer (CEO)

Salary £40,000 - £52,000 per annum (FTE)

Hours 0.8 - 1 FTE, with some flexibility required to meet organisational needs.

Location Southampton, 3-4 days in the office with options to work remotely when required.

Reports To Board of Trustees

Responsible For Members Coordinator and Admin, Volunteer Coordinator, Revenue Coordinator, Therapeutic Lead. Contractors, including Supervision Lead, Bid Support and Social Media/PR.

Job Description

The Chief Executive will provide clear, compassionate, and forward-looking leadership that strengthens Beyond Reflections’ impact and ensures our services remain safe, accessible, and responsive to the needs of the Trans+ community. They will translate the Board’s vision into organisational strategy, oversee effective operations, and build a culture rooted in our values of respect, inclusion, and empowerment. They will be responsible for guiding the charity through a period of growth in response to increasing demand. This includes developing partnerships across the charity and public sectors, driving financial sustainability, supporting staff and volunteers, and ensuring our services maintain the highest standards of quality and safeguarding.

Key Responsibilities

Strategic Leadership & Organisational Development

● Lead the delivery of the charity’s strategic plan, ensuring the organisation remains responsive to the needs of the Trans+ community.

● Identify opportunities for growth, innovation, and collaboration across the sector.

● Translate strategic priorities into clear operational objectives and measurable outcomes.

Governance, Risk & Compliance

● Act as the primary link between the Board of Trustees and the organisation, ensuring clear communication and timely implementation of Board decisions.

● Ensure full compliance with charity law, safeguarding requirements, quality standards, and regulatory obligations.

● Provide clear, accurate reporting to the Board to support effective governance and decision-making.

● Maintain strong organisational risk management and business continuity processes.

Operational Leadership & Service Delivery

● Oversee high-quality delivery of all services, including support groups, counselling, therapy, mentoring, training, and volunteering programmes.

● Lead and support the senior management team (e.g., Operations, Therapeutic, and Fundraising leads) to ensure effective operational oversight.

● Promote continuous improvement, data-informed decision-making, and consistent service standards across online and in-person provision.

People, Culture & Wellbeing

● Foster an inclusive, trauma-informed, and person-centred organisational culture that reflects the charity’s values.

● Recruit, lead, and develop staff, ensuring strong performance and wellbeing.

● Support and integrate volunteers across service delivery, promoting engagement, recognition, and effective practice.

External Relations & Partnerships

● Act as an ambassador for Beyond Reflections, representing the charity to funders, partners, policymakers, statutory bodies, and the media.

● Build strategic partnerships, including collaboration with broader LGBTQIA+ organisations and health/social care providers.

● Advocate for Trans+ people, contributing to policy, awareness, and sector development.

● Ensure member voices inform organisational decisions and strategic direction.

Finance, Fundraising & Sustainability

● Lead financial planning, budgeting, and stewardship to ensure sustainability and value for money.

● Grow diversified income streams, including unrestricted funding, grants, training revenue, and corporate partnerships.

● Maintain relationships with funders, commissioners, donors, and commercial partners.

Person Specification

We know that no candidate will meet every single requirement in this pack, and we strongly encourage you to apply even if you’re unsure you tick every box. If you share our values, bring relevant experience, and feel motivated by our mission, we’d be very glad to hear from you.

Essential Desirable

Significant senior leadership experience, preferably in the charity, social care, or mental health sectors.

Lived experience as a trans, non-binary, or gender-diverse person, or personal experience connected to the Trans+ community.

Deep understanding of issues facing trans+ (gender-diverse) communities, or lived experience.

Experience in designing or delivering training programmes for organisations.

Proven track record in strategic planning, financial management, and fundraising.

Experience of mental health or therapeutic service delivery.

People-management skills: experience managing teams, developing staff, and supporting volunteers.

Network of relationships in the LGBTQIA+ sector, statutory bodies, or philanthropic funding landscape.

Excellent communication and stakeholder-engagement skills, including public speaking, advocacy, and partnership building.

Experience scaling organisations, diversifying income, or developing trading/social enterprise models.

Strong governance knowledge and experience working with or reporting to a Board of Trustees.

Understanding of digital transformation and digital service delivery.

Commitment to safeguarding, equality, diversity, inclusion, and trauma-informed practice.

Experience overseeing remote, hybrid or multi-site teams.

Demonstrated ability to lead in emotionally complex environments and maintain professional boundaries.

Familiarity with commissioning processes and local authority partnership models.

How to Apply

Submitting an application

To apply for this role please submit your CV and a cover letter to us

Your cover letter should address the following questions and be no longer than one A4 page:

1. 2. Why do you want to be part of Beyond Reflections?

How do your skills and experience meet what is set out in this Job Description?

To be considered for the role you must submit your application by the deadline. We want to see people at their best and so of course will make any reasonable adjustments relating to long-term conditions or disabilities that you need to help you perform at your best. Please let us know if this applies to completing your written application. We also ask you to let us know when submitting your application if you have any requirements for accessibility-related adjustments if you are selected for an interview.

Interviews

First-round interviews will take place in the week commencing 9th February 2026 and will take place online. Second-round interviews will take place w/c 16th February, where you will be asked to give a presentations to Trustees. If you are successful through these stages, you will be invited to the BR offices during the week of 23rd February. If you will be unavailable for any of these dates please mention this in your application email. These dates may be extended subject to the number of applications.

References and eligibility checks

Once we have identified a preferred candidate via the interview process, we will carry out reference checks and legally required checks of eligibility to work in the UK before making a final job offer.

Are you a commercial, values-led leader, who’s looking for a role that gives you the opportunity to shape ambitious new plans and to deliver real impact to your hospice community? Retail at St Nicholas Hospice Care is more than shops — it’s a vital engine that generates over £1m in unrestricted income every year, helping us to ensure everyone in our communities has support, dignity and choice when facing dying, death and grief.

We are entering an exciting new phase, with ambition to grow our retail offer both on the hight street and online, and we’re looking for an exceptional Head of Retail to lead it.

This is a senior role overseeing our entire retail operation: a network of seven shops across West Suffolk, a growing online presence and a donation centre, all delivering high-quality retail experiences while maximising trading and Gift Aid income. You’ll be a key member of the Income Generation Directorate and the Hospice Leadership Team, giving you the opportunity to shape strategy and drive results that truly matter.

If you’re a commercially minded retail leader who thrives on purpose as much as performance, this is a rare opportunity to make a real impact.

Your role

You will:

• Lead, inspire and develop shop managers, staff and volunteers across multiple sites.
• Drive income growth through clear strategy, strong operational planning and performance management.
• Ensure all retail environments reflect our brand, values and commitment to outstanding customer service.
• Lead stock management, merchandising and donation strategies to maximise return.
• Build strong community engagement and supporter relationships.

What you’ll bring

You’ll have:

• Experience leading multi-site retail operations (charity and/or commercial experience welcomed).
• Strong commercial awareness and a track record of improving performance.
• Excellent leadership skills, with a strong focus on coaching, development and engagement to empower your team to achieve success.
• Sound knowledge of charity retail governance, legal and regulatory requirements.
• Confident communication, planning and problem-solving abilities.

Why join St Nic’s?

We offer:

• The opportunity to work for a brilliant life enhancing local hospice, increasing its income and profile to support more patients and their families.
• A supportive, values-driven working environment.
• Ongoing learning and development opportunities.
• Health Cash Plan and wellbeing programme.
• 25 days’ annual leave, increasing with length of service (up to 29 days).
• Competitive pension plan (up to 8% company contribution).
• Life assurance (2x annual salary).
• Free parking and subsidised on-site bistro.
• The opportunity to work from home 1 to 2 days per week.

Role overview

The Education and Events Executive will be an enthusiastic and organised early-career professional, supporting the Head of Education and Events in the planning and delivery of a high-quality programme of MSK-focused educational events and resources. The role will involve assisting with the coordination of in-person and virtual education activities, supporting event logistics and administration, and helping to build positive working relationships with clinicians, faculty, industry partners and other stakeholders. The postholder will contribute to ensuring programmes are delivered smoothly and support the ongoing CPD needs of healthcare professionals.

This is an exciting opportunity to join an organisation supporting education and innovation in musculoskeletal health.

About us

We are a UK medical research charity dedicated to improving bone, joint and muscle health – collectively known as musculoskeletal (MSK) health - through research, education, and innovation. Our work aims to reduce the growing burden of MSK conditions on individuals, the NHS, and the wider economy.

We fund and support innovative research that improves patient outcomes and accelerates the development of new approaches to prevention, diagnosis, treatment and management, including partnerships with clinicians, researchers, and early-stage companies.

Our Education & Events department delivers programmes to strengthen MSK education and training while supporting innovation across the MSK community. This includes core training for MSK clinicians, thematic events to raise our profile, and enhanced learning experiences for MSK innovators.

Through our research, education, and partnerships, we aim to increase awareness, investment, and impact in MSK health where it is most needed.

Purpose of the role

As Education and Events Executive, your primary responsibility is to support the Head of Education and Events in the delivery of the department’s objectives. You will contribute to the planning, coordination and delivery of an educational programme of events and resources that support the professional training and continuing professional development (CPD) needs of healthcare professionals working within the musculoskeletal (MSK) field.

This role reports directly to the Head of Education and Events and involves working closely with colleagues and stakeholders to support the smooth delivery of education and events activity.

Key responsibilities 

Delivery of educational programmes

• Support the delivery of a high-quality programme of educational events and courses, working under the direction of the Head of Education and Events and assisting with activities across the event lifecycle, from planning through to evaluation
• Assist with identifying opportunities to develop the events portfolio in line with departmental objectives
• Support the development and maintenance of working relationships with industry partners and stakeholders, assisting with communications and partnership activity as required
• Assist with event budgets, including tracking income and expenditure, processing invoices, and supporting financial reporting
• Support the marketing of events, including helping to prepare and share promotional materials across appropriate channels
• Act as a point of contact for course convenors, faculty and delegates, supporting event-related communications, including responding to enquiries and assisting with travel and accommodation arrangements
• Assist with the coordination of event logistics, including venue bookings, catering, and supporting in-person and virtual delivery using platforms such as Zoom
• Support the recording of virtual events and assist with basic post-production tasks, such as trimming and formatting recordings for distribution
• Provide on-site and virtual support at events to help ensure smooth delivery and a positive delegate experience
• Support post-event processes, including distributing recordings and presentation materials, issuing certificates, and contributing to post-event reports and evaluations
• Assist with CPD accreditation applications where appropriate, supporting compliance with relevant professional standards

Person specification:

Education and qualifications

• University degree, relevant professional qualification or training, or equivalent experience, including demonstrated project management skills
• Willingness to develop project coordination and event delivery skills, with support and training

Experience and knowledge

• Some experience supporting the planning, coordination or delivery of events (in-person and/or virtual)
• Experience assisting with event administration, logistics, or communications
• Experience working collaboratively with colleagues or external stakeholders
• Awareness of continuing professional development (CPD) or training environments, or a willingness to learn
• Basic understanding of project coordination principles, or experience working to plans, timelines and deadlines
• Experience handling data and information accurately, with an understanding of confidentiality and data protection
• Comfortable working with numbers, including tracking costs, invoices, or budgets with guidance
• Awareness of compliance requirements such as data protection and information governance

Skills and abilities

• Clear written and verbal communication skills, with the ability to adapt communication for different audiences
• Proficient in Microsoft Office (Word, Excel, PowerPoint) and confident using digital tools and social media in a professional context
• Strong organisational skills, attention to detail, and the ability to manage multiple tasks and deadlines
• A proactive approach to problem-solving, with the ability to escalate issues appropriately
• Able to work independently on allocated tasks and collaboratively as part of a team
• Willingness to learn, take responsibility, and develop skills over time
• Flexible and adaptable, with occasional willingness to work outside normal hours or travel for events
• Demonstrates professionalism, integrity, and respect for confidentiality
• Calm, positive and reliable, with a commitment to personal development and learning
• Committed to equality, diversity and inclusion in all aspects of work
• Takes initiative and shows enthusiasm for supporting high-quality education and events

Desirable

• Experience of working or volunteering in the charity or not-for-profit sector
• Experience of working in healthcare, education, or a research-related environment
• Experience of using design or content creation tools such as Canva or InDesign
• Basic experience supporting video content, such as editing, formatting or preparing recordings for distribution

Benefits

• Up to 8% annual discretionary bonus based on individual performance and departmental/organisational achievement against targets and KPIs
• Annual cost-of-living review, subject to the financial performance of the organisation
• Flexible working hours within core business hours (8:00am – 6:00pm)
• Pension: 8% total contribution (7.5% employer contribution, 0.5% employee contribution)
• Annual leave: 25 days plus bank holidays, increasing by 1 day per year after 5 years, up to a maximum of 30 days
• Enhanced maternity/paternity package
• Interest-free travel loan
• Access to an Employee Assistance Programme and YuLife wellbeing platform
• Private medical insurance, with discounted family rates
• Bike to work scheme
• Death in service benefit (4× basic salary)

Cystic Fibrosis Trust is the only UK-wide charity dedicated to uniting for a life unlimited for everyone affected by cystic fibrosis. We’re working towards a brighter future for everyone with cystic fibrosis (CF) by funding cutting-edge research, driving up standards of care and supporting people with the condition and their loved ones every step of the way.
 
We are looking for a People Services Officer to join our small and busy People and Organisation Development team to provide an effective HR administrative support service to the organisation with a particular focus on recruitment, onboarding, dealing with enquiries, supporting learning and development activities and keeping accurate records. 
 
The role involves working closely with the People and Payroll Manager and contributes to the wider People and Organisation Development team in supporting the delivery of its services across the organisation.
 
To be the right person for this role, you will need to have:

• Previous experience in HR administration, particularly supporting recruitment and onboarding, and confidence using a recruitment and/or HR information system
• Excellent IT skills, with working knowledge of Microsoft Word, Excel, and Outlook
• Good organisational and time management skills, with the ability to prioritise effectively in a busy environment
• Excellent attention to detail and a high standard of record keeping
• Good communication and people skills, with the ability to work collaboratively as part of small, busy team

 
This is a UK based role and offers a flexible location; however, if London office-based, a minimum of 40% working hours per week in the office is required. If home-based (within the UK), occasional travel to London office will be required in line with business needs.
 
Salary
Salary £25,884 if London office based or £23,934 if home based; (FTE £32,355 London based or £29,805 home based)
 
We offer a range of benefits including: 

• Flexible working
• 30 days annual leave plus recognised bank holidays (pro-rata for part time staff)
• Contributory pension scheme
• Healthcare cash plan covering dental, optical, 24/7 GP service 
• Employee assistance programme
• Opportunities for learning and development

 
Please note you will need to have the right to work in the UK before starting work for us and we will check this. We do not hold a Home Office Sponsorship Licence and therefore cannot offer visa sponsorship for our roles.
 
Closing date and interview date
 
Closing date for completed applications: midnight on Sunday 8 February 2026. 
 
Interviews expected: Week commencing 23 February 2026.
 
We reserve the right to bring forward or extend the closing date if necessary. Therefore, if you are interested in this role, please submit your application as early as possible.
 
How to apply
 
Before applying, please ensure you read the job description for more information about the role. 
 
Applications should be made through our recruitment portal Hireful and to apply, please use the application button provided.
 
No agencies or media please.
 
Our commitment to an inclusive workplace
 
Cystic Fibrosis Trust aims to be an inclusive workplace where everyone belongs, can be themselves and achieve their full potential. We want to attract, develop, and retain staff with diverse backgrounds, experiences, and perspectives; particularly people who have cystic fibrosis, people who identify as being from an ethnic minority group, as LGBTQ and people with disabilities. 
 
It is our policy not to discriminate against any person because of their age, gender reassignment, being married or in a civil partnership, being pregnant or on maternity leave, disability (physical and mental), race including colour, nationality, ethnic or national origin, religion or belief (including lack of belief), sex, sexual orientation or union membership.
 
REF-226 419

Youth Hub Lead

Organisation: Fit For Life Youth (FFLY)
Salary: £40,000 per annum
Hours: Full-time (36 hours per week)
Location: Kensington and Chelsea (with key responsibilities in Chelsea area)

About Us
Fit For Life Youth (FFLY) is dedicated to empowering children and young people (CYP) aged 8–19 through dynamic, inclusive, and impactful youth services. We work across Kensington and Chelsea to provide safe spaces, engaging activities, and opportunities that help young people thrive.

The Role
We are seeking an experienced and passionate Youth Hub Lead to oversee the delivery of high-quality youth hub services, primarily in Chelsea (World’s End and surrounding areas). This is a leadership role that combines strategic planning, hands-on delivery, and team management.

You will:

• Lead and manage youth hub operations across Chelsea and Lancaster Youth Hubs.
• Develop innovative programmes that reflect the voices and needs of young people.
• Manage a team of 5 Youth Workers and recruit volunteers.
• Build and maintain partnerships with schools, local organisations, and stakeholders.
• Act as Designated Safeguarding Lead for youth hub services.
• Play an active role in income generation and fundraising to ensure sustainability.

Key Responsibilities

• Direct and deliver a varied programme of youth activities, including holiday programmes, trips, and residentials.
• Champion FFLY’s values and foster a positive, high-performing team culture.
• Ensure compliance with safeguarding, health and safety, and organisational policies.
• Represent FFLY at partnership meetings and deputise for the CEO when required.
• Monitor and report on service impact, ensuring funder requirements are met.

About You
We’re looking for someone who is:

• Experienced in managing youth services and leading teams.
• Skilled in partnership building and community engagement.
• Knowledgeable about safeguarding and committed to young people’s welfare.
• Creative, proactive, and able to inspire both staff and young people.

Essential Requirements

• Proven experience in youth work leadership.
• Strong organisational and communication skills.
• Ability to work flexibly, including evenings and occasional weekends.

Positive Pathways Coach (IAG Worker)

Salary: £32,000 | Contract: Permanent, Full-time | Location: St Helens

Are you passionate about empowering individuals to build skills and confidence for independent living? YMCA St Helens is seeking a Positive Pathways Coach (IAG Worker) to design and deliver a high-quality programme of training, activities, and events for residents and beneficiaries. You’ll work closely with stakeholders and internal teams to create opportunities that transform lives.

Key Responsibilities

Design and deliver engaging training, workshops, and events covering:
              • Health and wellbeing literacy
              • Financial literacy
              • Cultural understanding
              • Tenancy maintenance
              • Domestic skills (cooking, cleaning)
              • English language and other development opportunities
Provide 1:1 support to help residents develop skills for independent living

Build strong partnerships with community organisations and facilitators

Organise venues, resources, and manage programme budgets

Maintain accurate records and contribute to reports for stakeholders

Continuously improve the programme based on participant feedback

About You
Essential:

• Experience in delivering high-quality information, advice, and guidance
• Proven ability to design and deliver workshops and training programmes
• Strong understanding of challenges faced by people experiencing homelessness
• Experience working with diverse stakeholders and multi-disciplinary teams
• Excellent communication and organisational skills
• Cultural competence and commitment to equality and inclusion
• Ability to work flexibly and independently

Desirable:

• Experience delivering IAG to people experiencing homelessness
• Knowledge of UK welfare benefits and housing rights
• Training and development qualification (e.g., NVQ in Learning & Development, PTTLS, CTTLS)
• Experience supporting refugees or those with humanitarian protection status
• Lived experience of homelessness

Why Join Us?

• Make a real difference in the lives of vulnerable individuals
• Lead innovative programmes that empower people to thrive
• Be part of a supportive, values-driven team

Closing Date: 12 noon, 6th February 2026
Interviews: Week commencing 16th February 2026
 

Full time, 35 hours per week

Fixed Term Contract - 7 months

Grade FL, Salary £35,500 per annum

Location: London with hybrid working (minimum 2 days per week in the office)

Closing date: 5.00pm on Monday 02 February 2026

Interview date: Week commencing 09 February 2026

The Royal College of General Practitioners is the largest membership organisation solely for GPs in the United Kingdom. Founded in 1952, it has over 55,000 members who are committed to improving patient care, developing their own skills and promoting general practice as a discipline. General practice is the largest branch of the medical profession. It provides some 1 million consultations for patients in the UK every working day and deals with 86% of the health problems experienced by the UK population.

As part of the Training and Registration team in the Education Directorate, this role will be responsible for monitoring and assessing applications for Certificates of Completion of Training (CCT) and providing specialist advice and guidance while contributing to ongoing improvement in GP training and registration.

• Do you have experience of working in a regulatory or statutory environment handling complex issues?
• Can you evaluate written evidence and write clear, logical, accurate and persuasive responses and reports?
• Have you worked in a customer facing environment with senior professionals?

You will manage and prioritise a constant caseload of applications and related queries, exercising sound judgement and decision-making while working to deadlines in a high-risk environment. In addition, you will play an active role in improvement initiatives including data analysis and stakeholder engagement.

Educated to GCSE / A level standard or equivalent (including English and Maths), you will have excellent prioritisation and organisational skills and be able to communicate clearly and diplomatically. You must be able to work efficiently and accurately under pressure and demonstrate confidence in making informed decisions. Knowledge and understanding of GP training and registration processes are desirable.

The successful candidate will share our corporate values. In return, the College offers excellent terms and conditions and a great working environment.

A full job description for the role is included in the Candidate Pack.

To apply, please click 'Quick Apply' and complete the application form.

The Royal College of General Practitioners is an equal opportunities employer and welcomes applications from all sections of the community.

                             ~ Building a sustainable future for general practice ~

About Worldwide Radiology (WWR)

Worldwide Radiology is a registered charity working internationally creating and delivering solutions to enhance access to high quality and appropriate diagnostic imaging tests in low- and middle-income countries. 

We’re a small but busy team, mainly based in the UK, working remotely across several countries and time zones. Our work involves close collaboration with international hospitals, universities, and global health partners, with a team of volunteers delivering most of our projects.  We’re looking for a Programme Manager to develop and drive forward our project portfolio. 

Overview

The Programme Manager role is crucial to the success and development of the charity. You will be responsible for the management and delivery of 6+ Worldwide Radiology projects, operating across Malawi, Ghana and The Gambia.

The Programme Manager will be responsible for quickly grasping the needs of our ongoing programmes, steering them toward desired impact, ensuring compliance with donor requirements, monitoring our impact and managing risks effectively to continue effective delivery across the organisation.

The successful candidate will be responsible for working with key stakeholders, including our volunteers, partners and donors to build and nurture strong working relationships. 

They will contribute to seeking out further grant opportunities within the sector, working closely with the rest of the programmes team and the fundraising team.

The key responsibilities of this post are as follows:

1. Oversee the smooth running of our projects; 

2. Ensure consistent and appropriate monitoring and evaluation;

3. Provide strong, holistic solutions, focused on operational leadership; and 

4. Support the overall growth and development of the organisation.

Role-Specific Responsibilities

1. Provide overall day-to-day management for WWR projects and WWR volunteers, reporting directly to the WWR Director.

2. Oversee the development and operational execution of detailed work-plans and budgets for WWR programme activities. 

3. Track all project milestones, risks and reporting schedules, taking timely action to ensure they are addressed.

4. Co-ordinate and deliver project MEAL activities in accordance with our MEAL framework. 

5. Produce (gather, collate and edit) high quality, timely project progress, annual and donor-specific reports.

6. Oversee the management of partnership agreements, data management requirements and contracts in accordance with donor specific and legal requirements.

7. Support the identification and securing of new grant opportunities in collaboration with the programmes and fundraising teams.

8. Communicate administrative and technical information to WWR project partners in a timely, sensitive and effective manner.

9. Assist team members, volunteers, partners and members of the public with queries, demonstrating tact and understanding when dealing with complex and serious issues, delivering a consistently high and appropriate level of service and support to individuals contacting WWR.

10. Assist with recruitment, onboarding, induction and management of both UK and international WWR volunteers.
     

Qualifications and Experience

Essential

• Educated to degree level or equivalent work experience.

• Demonstrable experience of adhering to principles, methods, techniques and tools for the effective management and administration of programmes and project lifecycles.

• Experience in grant or contract management in a humanitarian or development environment.

• Demonstrable experience of applying monitoring systems and managing budgets.

• Experience of communicating with a wide range of stakeholders.

Desirable

• Experience working in the nonprofit sector.

• An understanding of global health.

• Experience of working across international partnerships.

• Experience in developing and maintaining effective relationships with international funders, analyse their funding requirements, and work with consortium partners.

• Experience of managing a range of programmes at a middle/senior management level.

• Experience in developing and maintaining relations with institutional donors, analysing their funding requirements, and working with consortium partners.

Person Specifications

• Committed to the values of Worldwide Radiology.

• Self-motivated with a flexible, collaborative & positive work ethic. 

• Demonstrable commitments to high professional and quality standards.

• Appreciation for a lean, straightforward, and structured approach to work, avoiding unnecessary complexity.

• Good attention to detail with excellent time management skills.

• Solution focused attitude, proportionate to the challenge and organisational needs and a drive to support others to emulate the same.

• Excellent communication, interpersonal, relationship building, presentation and analytical skills.

• Ability to take the initiative and work independently while keeping relevant team members fully informed.

• Passionate and committed to equality and diversity.

Other Requirements

• Applicants must be eligible to work in the UK 

• Able to travel within the UK (international travel is desirable, but not essential)

• Flexible approach to working hours to meet the needs of the service

How to Apply

Applicants interested in this role should send the following attachments by email:

• Their CV (max 2 pages)

• Letter of motivation (max 2 pages)

• The names, contact numbers and addresses of 2 referees (please state if you are not happy for them to be contacted at this stage)

Interviews will be held in person in Liverpool w/c 16th February .

Please note applicants must have the right to work in the UK as we are unable to provide visa sponsorship.

Worldwide Radiology is an equal opportunity employer. We welcome applications from all individuals regardless of age, disability, gender identity or expression, marriage or civil partnership status, pregnancy or maternity status, race, religion or belief, sex, or sexual orientation. We know that people from underrepresented backgrounds sometimes hesitate to apply unless they meet every requirement. If you’re excited about this role but aren’t sure you tick every box, we still encourage you to apply - we’d love to hear from you. 

We recognise that some candidates may use AI tools to help prepare their application. If so, please include a brief note in your cover letter to let us know how you used them. We appreciate transparency and are most interested in hearing your authentic voice. 

We reserve the right to close the application process early if we receive a sufficient number of suitable applications.

ROLE PROFILE: Grants Wellbeing Worker 
This is a fixed-term position until October 2026, with the possibility of 
extension to March 2029, subject to continued funding.
Responsible to: Carers Accreditation & Grants Manager
Key Internal Stakeholders: Carers Hub Team Leads & Managers
Vale Unpaid Carers Hub
Training team
Finance team
Wider hub teams
External Stakeholders: Commissioners
Unpaid carers
Schools
Partner organisations
Responsible for: Volunteers
Location: Hybrid: Home and community based
Salary: £24,285.69 (pay review in April pending)
Hours of work: Full time: 37.5 hours per week
Monday – Friday, flexible between 8am – 7pm 
Key Purpose / WHY?
To co-ordinate and develop TuVida’s grant programmes including.
• Carers Support fund – Financial Wellbeing Service Cardiff & Vale of Glamorgan
• Short Breaks Scheme – Bridgend
• Carers Trust Grants 
delivering targeted financial education, support, and direct grants for unpaid carers in financial hardship or in need 
of a short break. The service aims to address both immediate financial need and support long-term financial 
resilience for carers.
Key Responsibilities / WHAT?
Service Delivery
• Act as the main point of contact for all financial wellbeing and grants-related enquiries.
• Conduct research to provide up-to-date information and practical guidance to help unpaid carers maximise 
their income.
• Deliver benefits checks using Money Helper tools and support carers in navigating the welfare system.
• Provide tailored financial guidance, signposting to appropriate services, and assisting carers with benefits 
and grant applications.
• Plan, prepare, and chair regular grant panel meetings, ensuring a fair and transparent process.
• Communicate grant decisions to carers and arrange timely award payments.
• Actively identify, engage, and support unpaid carers, including those from seldom heard or marginalised 
communities.
• Support carers in articulating their financial goals and refer them to relevant services such as the Vale 
Unpaid Carers Hub, Cardiff Independent Living Service or Bridgend Carers Wellbeing Service.
Monitoring and Administration
• Maintain accurate and timely records on TuVida’s CRM system, supporting monitoring and reporting 
requirements.
• Oversee the grant budget in collaboration with the finance team, ensuring monthly reconciliation and robust 
tracking of expenditure.
• Contribute to contractual reporting and outcomes tracking.
Awareness and Engagement
• Promote the service across social media, online platforms, and through outreach work, with a focus on 
increasing access and income maximisation for unpaid carers.
• Represent the service at events such as Young Carers Action Day, Carers Rights Day, and Carers Week, 
promoting carer awareness and increasing engagement.
Service Development
• Engage with stakeholders, carers, and community partners to review and shape the development of the 
service.
• Actively contribute to team meetings, supervisions, and service reviews, sharing insight to improve 
outcomes for carers.
• Operate within TuVida’s policies, including safeguarding, health and safety, equality, and diversity.
Culture 
• Role model behaviour with volunteers and wider staff team consistent with the values of the organisation.
• Champion the rights and wellbeing of carers and those they support.
General
• To be committed to safeguarding and promoting the rights and welfare of carers and the people they care 
for.
• To comply with the Code of Practice and Code of Conduct for employee.
• To contribute to the organisation’s public profile and influence / foster good relations with statutory and 
voluntary bodies.
We are an organisation led by our culture and values. Our expectation is that all employees will adhere to 
behaviours that demonstrate these values in everything they do and all decisions they make. No matter what role 
an employee holds in the organisation, we expect them to operate with compassion for our customers and for each 
other; to fiercely protect and promote the brand and the reputation of the organisation; and to work in a spirit of 
openness and trust…always challenging practice or behaviour that compromises the reputation or values in any way. 
Vision Values
A society where every 
person who is ill or 
disabled and every 
carer can live well and 
enjoy life
Pioneering – we will continuously try new approaches and ideas, challenging the 
status quo.
Uncompromising – we will do what we say we are going to do and when we are going 
to do it.
Compassionate – we are committed to enabling people to have choice over their care 
and support.
Person Specification
Essential Desirable
Qualifications • A good standard of general 
education, with a commitment to 
continual professional 
development
Experience • Experience of partnership working 
with multiple organisations which may 
include education, local authority, 
health boards and the third sector.
• Experience of social care issues and 
knowledge relating to Adults and 
Children’s Services provision, 
including the private and third sector.
• An understanding of the needs of 
carers (young and adult carers), 
people with a disability, dementia, 
mental health, substance misuse and 
people experiencing illness.
• Experience of working with 
professionals, including private and 
third sector.
• Previous experience of working with 
unpaid carers and their families
• Previous experience of working with 
Information Advice and Guidance 
services
Skills & abilities • Excellent verbal and written 
communications skills.
• Ability to manage and work within a 
limited budget.
• Must be able to meet deadlines 
effectively.
• Ability to gather and collect data and 
information, prepare reports.
• Able to demonstrate the ability to 
think innovatively and to not accept 
the status quo.
• Able to demonstrate an ability to 
assimilate and understand 
information to provide the correct 
advice and information quickly and 
accurately.
• Excellent recording skills including 
the use of ICT within the workplace
(i.e., Microsoft Office, Outlook)
• Good working knowledge of 
Microsoft Excel
• Excellent networking skills.
• Previous experience of using CRM 
e.g., Charitylog or upshot etc.
• Research skills.
• Ability to communicate in Welsh.
Personal qualities • Self-aware and able to articulate your 
own values, strengths and limitations
can identify own emotions and 
prejudices and how these affect 
decisions and behaviour.
• Reliable and consistent.
• Able to acknowledge mistakes and 
use them as learning opportunities.
• Able to manage stress and pressure 
and how this may impact on others 
around them.
• Ongoing personal and / or 
professional development.
Knowledge • A knowledge of and a commitment to 
equal opportunities.
• Knowledge and understanding of 
relevant legislation for health and 
social care.
Other • Willing to be flexible with their hours 
of work and willing to work outside of 
normal office hours when required, 
including occasional weekend work 
when the service needs require.
• Commitment to the values of TuVida.
• Current driving licence and access to 
a vehicle for work purposes