Adviser jobs
About the Role
Advice Giving
• Deliver a multi-channel advice service, including home visits, to clients regarding their energy needs and income maximisation support, ensuring advice provided meets the requirements of Citizens Advice quality standards.
• Ensure all case recording and other record keeping is completed within agreed timescales and conforms to the Office Manual and the Advice Quality Standards
• Use sensitive listening and questioning skills in order to allow clients to explain their problem(s) and to identify the next course of action.
• Use a range of information sources to find relevant information, then interpret and communicate this to clients, enabling them to tackle fuel poverty and financial hardship for the long-term.
• Assist clients with other related problems where they are an integral part of their case and refer internally or to other specialist agencies as appropriate.
• Meet the individual performance targets set as part of this project.
Research & Campaigning
• Take an active role in the research and campaigns process by identifying trends and social policy issues and communicating these to the Project Supervisor and Research & Campaigns Co-ordinator.
• Keep up to date with current research and campaigns priorities, initiatives and plans.
Administration
• Collect and record all relevant information given during interviews on to Casebook to meet the monitoring and evaluation requirements of the project.
• Be self-administering and undertake general administration tasks e.g. taking messages; photocopying, collating, filing; processing post etc.
Professional development
• Pass the City and Guilds NEA Level Energy Awareness exam within 2 months of starting the role.
• Keep up to date with relevant energy advice issues and maintain an up to date working knowledge of all new relevant legislation through:
o Attending training opportunities.
o Reading monthly subscriptions, relevant publications and Citizens Advice Updates.
• Prepare for and attend supervision sessions/team meetings/staff meetings/forums, as appropriate.
• Identify and implement your own learning and development needs.
Other duties and responsibilities
• If required, work from a variety of Citizens Advice Liverpool outlets across the city as required over the course of the week.
• Promote the aims, policies, and membership requirements of the Citizens Advice service.
• Ensure all processes and procedures that relate to the responsibilities of the role are delivered with a high level of awareness of the organisation’s equality and diversity ethos and policies.
• Be a positive ambassador for Citizens Advice Liverpool.
• Abide by health and safety guidelines and share responsibility for own safety and that of colleagues.
Requirements
Desirable
1. One year’s experience of delivering generalist advice within Citizens Advice or another quality assured environment such as AQS.
Essential
2. Experience of using interpersonal skills, including sensitive listening and questioning skills to understand the needs of others, especially in the context of telephony.
3. Ability to give and receive feedback objectively and sensitively.
4. Effective oral and written communication skills, with good IT knowledge to support delivery of service
5. Ability and willingness to work both on own initiative and as part of a team.
6. Willingness to learn and develop skills and be flexible with service delivery.
7. A good understanding of fuel poverty issues and the issues affecting society and their implications for clients and service provision.
8. Ability to assist with research and campaigns works by providing information about clients’ circumstances
9. Understanding of and commitment to the aims and principles of the Citizens Advice service and its equal opportunities policies.
10. Ability to pass City and Guilds NEA Level 3 Energy Awareness exam within the first 2 months of starting the role.
About us
Citizens Advice Liverpool is a charity that provides free, confidential and impartial advice to people who live and work in the city. We depend on a workforce of paid staff and over 120 trained volunteers. We give people the knowledge and the confidence they need to find their way forward – whoever they are, and whatever their problem. We are the leading provider of advice and advocacy services in Liverpool and have helped clients with over 106,000 issues in 2022/2023.
CAL have achieved accreditation with the Workplace Wellbeing Charter, showing we are committed to improving the health and wellbeing of our workforce. We've also gained an award for outstanding contribution by an employer to workplace health and wellbeing 2022 by Merseycare NHS Foundation Trust.
We've gained awards from Citizens Advice National recognising our Advising Margainalised Communities Team for championing equity, diversity and inclusion in both 2021 and 2021. We were also named volunteer team of the year in 2022.
At Alzheimer’s Society, we believe no one should face dementia alone. Every conversation, every visit and every small moment of reassurance can make a real difference. We are looking for a warm, thoughtful and organised Dementia Adviser to join our supportive Milton Keynes team.
You will offer support to your clients in a variety of ways, whether in the client's own home, or at other locations in the community, face to face, by phone, letter, or email. You will also assist service users to access other services, providing signposting and referrals, and facilitating peer support groups for people living with dementia on occasions in various location in the area!
You will have your own local patch, walking alongside people living with dementia and the people who care about them. This is a role built on trust and kindness. You will listen carefully, understand what matters most to each person and offer guidance that helps them feel steadier and more confident as their situation changes.
You will be part of a caring and dynamic local team who share ideas, reflect together and support one another. There will be time to meet as a team and opportunities to keep growing your knowledge of dementia, with your manager and colleagues alongside you.
Hours - 35 hours
Location - Community based in Milton Keynes (or within a commutable distance) with some homeworking.
Interviews: provisionally scheduled to take place via MS teams on 8th & 10th April.
About you
You will have:
- An understanding of dementia, or a willingness to learn about the experiences of people living with dementia and those who care for them.
- Experience providing information, guidance, advice or emotional support - this could be from health, social care, community, voluntary, customer service or other people focused roles.
- You will be able to listen and communicate, with the ability to build trust and rapport with people from a wide range of backgrounds.
- The ability to manage your workload effectively, with appropriate support and tools, and to balance competing priorities.
- Confidence using IT systems to maintain accurate and confidential records.
- A compassionate, non-judgemental and person-centred approach, with respect for diversity and individual lived experiences.
Key Responsibilities:
- Your primary role will be in delivering personalised and tailored support to people affected by dementia.
- Build supportive, trusting relationships with people living with dementia and their carers across, recognising and respecting individual needs and circumstances.
- Provide personalised information, advice and emotional support that reflects each person’s culture, background, values and preferences.
- Deliver support through home visits, telephone contact and partnership working with professionals.
- Manage a defined caseload, maintaining accurate, respectful and confidential records.
- Referring people to the appropriate health and social care organisations when required,
- Signpost and connect individuals to appropriate local services and community networks, reducing isolation and increasing access to support.
- Providing advice and guidance at local peer groups, specific dementia groups and community networks, whilst looking out for new opportunities to promote the service and maintain the profile of dementia services across the area.
Please don’t be put off from applying if you don’t meet every single requirement listed. We recognise the value of transferable skills and lived experience, and we’re keen to hear from candidates who can demonstrate potential, capability and a willingness to learn.
Alzheimer’s Society is the UK’s leading dementia charity.



Make a difference every day with PDSA
About Us
Join us to help keep even more people and pets together when times are tough. For over a century, PDSA have provided vital veterinary care for the pets of people in financial hardship.
We’re now on a journey to expand our reach to support even more people and their beloved pets. To achieve this ambitious goal, we need passionate and driven individuals who are ready to embrace change and help shape a future-focused PDSA. Together, we'll build a stronger organisation to ensure our services help those who need us most for the next hundred years.
If you're ready to make a real difference and be part of a team that's creating positive change, we want you to join us. Let's build a brighter future for pets and their owners, together.
About you
We’re looking for an experienced Employee Relations Advisor to join our HR Operations team, working remotely to support leaders across our UK-wide Pet Hospitals, retail stores, and support functions. You’ll play a key role in delivering a balanced, values‑driven employee relations advisory service, managing a diverse caseload and providing expert guidance across the full employee and volunteer lifecycle. Confident in coaching and influencing leaders at all levels, you’ll ensure outcomes that are fair, commercially sound, and aligned with organisational policies, legislation, and PDSA values. You’ll prioritise cases to meet SLA requirements, maintain accurate and compliant records and escalate risks or emerging trends when needed.
You’ll bring strong ER knowledge, solid case management experience and the confidence to challenge constructively. Working autonomously, you’ll manage your own workload while helping to build consistency across the organisation by supporting and coaching the wider team and contributing to the continuous improvement of HR policies and processes. Staying up to date with legislative changes and industry developments will be essential, enabling you to provide informed, high‑quality advice that supports both people and organisational success.
This is a part‑time position working 28 hours per week, Monday to Thursday, with some flexibility required when needed. Occasional travel to our Telford Head Office will be necessary for meetings.
Rewards, support and benefits
We’re really passionate about being a great place to work, somewhere people feel proud of what they do, connected to a meaningful purpose, and able to make a genuine difference every day. Our teams are collaborative and supportive, and we encourage everyone to bring their ideas, individuality and passion for pets to work with them.
As well as a rewarding role and a positive, people-focused culture, we also offer a wide range of benefits, including:
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Flexible working options to support your work–life balance and individual circumstances.
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25 days’ holiday plus Bank Holidays, with option to buy or sell an extra five days.
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Three paid special days off: Volunteering Day, Celebration Day and Wellbeing Day annually.
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Generous pension options, with PDSA contributions starting at 5% and rising to 10%.
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Life assurance providing four times your annual salary for added peace of mind.
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AXA Health Employee Assistance Programme, with 24/7 wellbeing support
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Retail, holiday and lifestyle discounts available through our staff Fetch benefits platform.
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Enhanced maternity, paternity and adoption leave to support you and your family.
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15% discount on PDSA Pet Insurance plus access to staff veterinary services.
To apply for this role, click Apply Now at the top of the page, create a candidate account and complete our simple application form.
PDSA is committed to embedding a culture of diversity and inclusion within our teams that reflect the communities we serve. We aim to create a working environment in which all individuals are able to make best use of their skills, free from discrimination or harassment, and in which all decisions are based on merit. We offer a range of family friendly, inclusive employment policies and opportunities for flexible working arrangements to support team members from different backgrounds.
If you have any questions or concerns regarding accessibility, please contact us and we will be happy to discuss via email or telephone reasonable adjustments that you may require throughout the recruitment process.
We are committed to safeguarding and promoting the welfare of children, adults at risk and all our colleagues and expect everyone who works for us to also share this commitment and to treat people with courtesy and respect.
To support this commitment, our recruitment & selection processes are robust and rigorous. All appointments will be subject to satisfactory references and appropriate background checks.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Senior Policy and Advocacy Advisor
Be a champion for children in UK foreign and development policy.
Join an international children’s charity working with children, their communities, and with supporters and partners, in almost 100 countries.
Position: Senior Policy and Advocacy Advisor
Location: London / Hybrid 2 days a week in the office
Hours: Full time 36.5 hours per week
Contract: Permanent
Salary: £40,000 - £43,000
Closing Date: 3rd April 2026. We reserve the right to interview candidates and close the ad ahead of the closing date should a strong candidate be identified.
About the Role
We are seeking an authentic advocate for children’s rights to help drive our influence with government and other stakeholders. You will develop and implement policy change strategies across a range of thematic areas, underpinning the advocacy strategy. Your expertise will shape the development of research, policy and campaign materials to be used by the charity in advocacy for children’s rights and wellbeing.
Key Responsibilities
- Help shape policy research. This will include: researching statistics; collecting data and research from other sources; supporting briefing development; and engaging with other offices and youth advocates to gather evidence and stories.
- Lead advocacy within campaigns, including in the development of campaign materials, ensuring policy agenda is accurately embedded
- Work collaboratively cross-organisation to advise on campaign activities, assets and events
- Ensure the voices of children and young people are central and well represented in policy and advocacy
- Represent with external stakeholders, including with government and civil society, and build strategic relationships in alignment with advocacy priorities
- Support senior leaders and other colleagues to engage key external stakeholders, providing briefing where required
- Monitor political and policy developments and disseminate across relevant teams
About You
We’re looking for someone with demonstrable experience influencing policy change, including through campaigning or social mobilisation, and who has a genuine commitment to promoting children’s rights, including their right to participation.
As an active Christian, this role offers you the opportunity to integrate your Christian faith and be sensitive to its various expressions across cultures and denominations. Inspired by the Christian faith, the team serve alongside children of all faiths and none through long-term development projects, emergency responses and advocacy in almost 100 countries.
Please note that you MUST have the Right to work in the UK documentation as unfortunately, this role is not sponsored, and your application cannot be considered any further without it.
Please note the organisation can only consider applicants who presently have the right to work in the UK and all candidates must be personally committed to the Christian faith and be able to respect, uphold and work within our client’s Christian mission, values, culture and faith statements. This individual will represent and speak on behalf of a Christian charity and as such the Occupational Requirement for an active Christian faith is justified under the Equality Act 2010 Schedule 9, Part 1, clause 3.
Benefits include: a flexible and supportive working culture, pension scheme (with employer contributions), generous holiday allowance, free parking (Milton Keynes office), opportunities for faith-based gatherings, prayer, and devotionals and a welcoming, purpose-driven team who are passionate about making a difference.
About the Organisation
Joining the charity means becoming part of an energetic and flexible team committed to making a positive impact in the world. As an employee, you will play a crucial role in supporting Fundraising efforts, helping to drive the mission forward. You will have the opportunity to work in an environment that values collaboration, innovation, and dedication to humanitarian causes.
Our client values diversity and aspires to reflect this in their workforce. We particularly welcome applications from under-represented sections of the community. The organisation also operates flexible working policies and practices. As a Disability committed employer we encourage qualified individuals with a disability to apply and request a reasonable adjustment if you are unable or limited in your ability to use or access as a result of your disability.
You may also have experience in areas such Advocacy, Policy, Policy and Advocacy, Advocacy Advisor, Policy Advisor, Policy and Advocacy Advisor, Senior Advocacy Advisor, Senior Policy Advisor, Senior Policy and Advocacy Advisor. #IDNFP
Please note this role is advertised by the recruitment agency acting for the client – Not For Profit People.
Do you have experience managing end-to-end recruitment campaigns, using creative sourcing methods to identify and attract talented candidates? Would you like to recruit diverse people into an organisation that makes a life-changing difference to people affected by dementia?
We are recruiting for a Talent Acquisition Advisor to join on a full-time basis, working 35 hours per week on a permanent contract.
We’ve been on an exciting journey to transform the way we recruit at Alzheimer’s Society, and we’re now looking for a talented recruitment professional to help bring that transformation to life by embedding new ways of working and driving lasting impact.
As a trusted advisor, you’ll work closely with hiring managers across the organisation, coaching and guiding them to make confident, inclusive, and evidence-based hiring decisions. You’ll influence how recruitment is delivered at every stage, from designing fair attraction strategies to embedding best practice interview and selection methods.
Every day, you’ll be helping managers across the organisation recruit diverse people into the right roles, supporting services that make a life-changing difference to people affected by dementia.
About you
Joining us, you’ll have experience managing end-to-end recruitment campaigns across a variety of roles or sectors. You’ll be able to partner effectively with hiring managers, understand a vacancy brief and utilise creative sourcing methods to identify and attract talented candidates. As with every recruitment role, you’ll need to be organised and proactive with the ability to prioritise and manage multiple tasks effectively.
Crucially, you’ll have the knowledge and interpersonal skills required to manage stakeholder relationships and expectations and you’ll be able to coach and guide hiring managers through the full recruitment lifecycle. You’ll also care about creating inclusive hiring experiences and reducing bias in recruitment, with the ability to positively challenge, advocate for change and identify how we can improve our processes.
We are looking for someone who shares our values of Determination, Compassion, Trusted Expertise, and Better Together.
What you’ll focus on:
- Delivering end-to-end recruitment campaigns for a variety of non-managerial and high-volume roles.
- Partnering with hiring managers to shape fair, effective, and creative attraction strategies.
- Advising on inclusive selection methods, interview best practice, and safer recruitment compliance.
- Using data and insights to continuously improve recruitment outcomes and candidate experience.
- Collaborating with the wider Talent Acquisition team on transformation initiatives, including ATS (Eploy) optimisation.
Interviews for this role have been provisionally scheduled to take place via MS Teams on Friday 27th March.
Alzheimer’s Society is the UK’s leading dementia charity.



About the role
We are recruiting for an Assistant People Advisor to join on a full-time basis, working 35 hours per week on a permanent contract.
Working with support from the ER and Change Team, this newly developed role will provide professional first-line support and guidance to managers and staff on a range of employee relations issues. You will be a key point of contact for managers, using a coaching approach, you will help them to deal with a range of employee relations issues including disciplinary, grievance, attendance and performance management.
There will also be the opportunity to lead on some casework, with support from a People Advisor. Not only is the work rewarding, but you will also get to work with a highly skilled and passionate People Team.
Whilst predominantly a homebased role, there is an expectation to attend in person team days (London or Birmingham) and other in person meetings on occasions as required.
Interviews for this role have been provisionally scheduled to take place via MS Teams on Wednesday 1st and Thursday 2nd April.
About you
Joining us, you’ll be approachable, proactive, and people-savvy with previous experience within a People/HR team. You’ll be able to juggle multiple priorities, stay organised and prioritise your own workload and communicate effectively with staff of all levels. You’ll be able to adapt positively to change, use your initiative and self-motivate, taking responsibility for own development.
Crucially, you’ll have an awareness of HR/People policy and procedure and experience of administering HR processes, including experience of working as part of a team and delivering good customer service. We are a proactive HR team that engages with colleagues and as such you’ll need to be a good communicator with the interpersonal skills and emotional intelligence to be able to build effective relationships with colleagues at all levels.
This is an incredible opportunity for an individual who is looking for the next step in their HR career.
What you’ll focus on:
This will be a varied role where no two days will look the same! Some of the things you will be doing include:
- Providing practical HR advice to managers on employee relations, absence, performance, and wellbeing issues.
- Attending and supporting formal meetings like disciplinaries, grievances, and investigations.
- Keeping employee records and HR reports up to date (absence, turnover, exit interviews etc.).
- Assisting with policy and process updates.
About Alzheimer's Society - who are we and what’s our mission?
Dementia is the UK’s biggest killer. One in three people born in the UK today will develop dementia in their lifetime.
At Alzheimer’s Society, we’re the UK’s leading dementia charity and the only one to tackle all aspects of dementia by giving help and hope to people living with dementia today and in the future. We give vital support to people facing the most frightening times of their lives, while also funding ground-breaking research and campaigning to make dementia the priority it should be.
Together with our supporters, we’re working towards a world where dementia no longer devastates lives. Our values make sure that our focus is clear for the challenges and opportunities ahead and remind us of what we all stand for.
Our commitment to Equity, Diversity, Inclusion & Belonging
We need to ensure the voices around our table better reflect and understand the communities we exist to serve. We strongly encourage individuals to apply who have a disability, impairment or health condition or individuals who identify as part of a minority ethnic background, as these groups are currently under-represented at Alzheimer's Society.
Our hiring process
We want you to bring your whole self to the process. Applications are anonymised until interview stage, and we’re happy to support any adjustments. Share your feedback via our candidate survey when applying to help us improve. We may close early if we receive high interest (with 48 hours’ notice). Some roles may require a DBS check as part of our safer recruitment commitment. Thinking about using AI during the recruitment process? We know this can be helpful in many ways but remember to include your personal and authentic self too. Your voice and experience are what really set you apart.
Giving back to you
At Alzheimer’s Society, we value our people and take a total reward approach to pay and benefits. You’ll enjoy a generous double-matched pension scheme, 27 days’ annual leave (plus bank holidays and wellbeing days), and access to a free Health Shield Cash Plan, 24/7 EAP, Thrive mental wellbeing support, and virtual GP services. Our Society Plus platform offers exclusive discounts, wellbeing resources, and recognition schemes, while our flexible working, family-friendly policies, and life assurance provide peace of mind and work/life balance. We also offer a free Will-writing service and long service awards to recognise your ongoing commitment.
Alzheimer’s Society is the UK’s leading dementia charity.



Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job title: Employment Advisor
Salary: Circa £26,049 per annum
Hours: Full time
Reporting to: Project Manager
Location: Carlisle / Workington, Cumbria
About us
Groundwork aims to be the UK’s leading regeneration charity, working through partnership to create communities in which people are proud to live and work. This programme will deliver Groundwork’s mission of supporting people to improve their prospects and reach their full potential.
About the role
Working as a member of the Employment Team you will engage on a 1:1 basis with our employment programme participants, establishing and maintaining excellent relationships to understand and meet their individual needs. You will develop personal action plans which enable movement of these people towards and into further sustainable employment. You will work in a friendly, busy employment team environment to ensure programme performance targets are consistently achieved to meet requirements of the allocated contract.
A bit about you
We want someone like you with the confidence to positively engage and motivate people from a wide range of backgrounds. In your role you will work closely with the local community and employers, supporting referrals onto the programme and identifying employment opportunities. You will enable participants to develop valuable work based skills and gain knowledge.
Your role will require you to be supportive and understanding, be able to deal with any issues that may arise confidently. You will have strong interpersonal skills and be able to adapt them pending on what you are dealing with, communicating at different levels as key in this role.
Closing date: Midnight on Tuesday 31st March 2026
Please note, should we receive a high volume of applications, we may look to close the role early, therefore we recommend an early application.
This role is subject to an Enhanced Disclosure endorsed by the Disclosure and Barring Service.
Interested?
If you would like to find out more, please click the Apply button. You will be directed to our website to complete your application for this position.
Make yourself at home
We want you to be yourself at Groundwork and we value everything that makes you unique. We recognise and celebrate your difference and together we make Groundwork a special and great place to work. As a Disability Confident employer we offer a guaranteed interview to applicants with a disability who meet the essential criteria for the role.
At Groundwork we ensure that we provide a safe environment for adults, children and young people to take part in any activity or service that we organise. We are committed to creating a culture that promotes safeguarding and the welfare of all children, young people and adults at risk. Our safer recruitment practices support this by ensuring that there is a consistent and comprehensive process of obtaining, collating, analysing and evaluating information from and about candidates to ensure that all the people we appoint are suitable to work with our children, young people and adults
This role is not eligible for UK Visa Sponsorship – the successful applicant will need to have a pre-existing Right to Work in the UK in order to be offered an employment contract.
No agencies please.
Senior Policy Adviser (Public Policy) | Full-time, Permanent
Location: St James’s Park, London SW1 | Hybrid
Salary: £40,926 per annum
The British Academy – the UK’s national body for the humanities and social sciences - is seeking a Senior Policy Adviser to join our Public Policy Team. The role is crucial for the development and delivery of evidence-driven British Academy policy programmes on communities and social policy, using SHAPE research to impact policy outcomes that support the Academy’s and the Policy Directorate’s strategy.
The role
The British Academy’s public policy programmes explore domestic policy challenges that SHAPE research (Social sciences, Humanities and the Arts for People and the Economy/Environment), which can help policymakers to understand, reframe and find solutions. We work closely with our Fellows, alongside a diverse community of academics, experts, practitioners and importantly, policymakers. Our approach is focused on drawing together insights from SHAPE research and convening key figures to understand how these can be applied to policymaking. This gives us opportunities to bring fresh thinking to the most challenging issues, reframe debates, and develop new evidence-based solutions.
The Senior Policy Adviser will lead the delivery of evidence-driven policy programmes focused on communities and social infrastructure, with an opportunity at the outset to define the scope and strategy of these programmes. You will need understanding and knowledge of social policy, particularly areas of social policy relating to communities and civil society. You also need to be comfortable with bringing insights and analysis together and making new connections across policy themes to approach problems from a fresh perspective.
This is a varied role that requires ambition and confidence to engage with a wide variety of contributors to bring together the insights from our evidence base. You will have the ability to plan and deliver different types of activities: convening stakeholders, managing researchers, and collaborating with counterparts in academia and government.
You will be proactive and always looking for opportunities, using effective communication and developing or strengthening crucial relationships to extend the reach of our programme. You will often work independently, but won’t be on your own – we are a collaborative, supportive and friendly team of 12, working on the basis of mutual trust and responsibility, all working on different but connected areas, striving together to achieve our goals.
About the Academy
The British Academy is the UK’s national body for the humanities and social sciences, established by Royal Charter in 1902. We mobilise these disciplines to understand the world and shape a brighter future. Today’s complex challenges require deep insight into people, culture and societies. With a Fellowship of around 1,700 leading national and international academics, the Academy invests in researchers and projects across the UK and overseas; engages the public with fresh thinking and debate; and brings together scholars, government, business and civil society to influence policy.
The Academy comprises five directorates: Communications & Marketing; Development; Policy; Research; and Resources, plus a Governance & Fellowship Team.
Working at the Academy
Our senior management team have worked with staff to foster a culture of collaboration, respect, and empathy, in which all contributions are recognised as we work towards our common goals. Our people strategy and working practices focus on building strengths and sharing insights, with learning & development, wellbeing, and equality, diversity & inclusion at the centre of how we operate as an organisation. Investing in our staff and encouraging a healthy work/life balance is central to our success, as we move forward and continue to grow. Find out more about the British Academy, including our Equality, Diversity, and Inclusion Statement.
Terms and conditions
The British Academy is based at 10-11, Carlton House Terrace, St James Park, London, SW1 – a Grade 1 listed building. We offer a competitive benefits package including a 35-hour working week; 34 days’ annual leave plus Bank Holidays; a subsidised canteen and an excellent occupational pension.
How to apply
We use Applied for our recruitment. Applied aims to overcome unconscious bias in recruiting. Instead of using CVs, candidates are asked to answer questions that test skills needed for the role. The responses are then anonymised and reviewed in a random order by members of the hiring panel.
We welcome applications from people of all backgrounds, in line with our commitment to create a diverse and inclusive working environment, promote equal opportunity, and address under-representation. We will make reasonable adjustments to support disabled job applicants and offer an interview to those meeting the minimum selection criteria.
To find out more and apply, please visit our website via the apply button.
Closing date: Midday on 23 March 2026.
We welcome applications from people of all backgrounds, reflecting our commitment to a diverse and inclusive working environment, equal opportunity and addressing under-representation. We will make reasonable adjustments for disabled applicants and offer an interview to those meeting the minimum selection criteria
Position: Payroll Advisor
Hours: Full-time 35 hours per week (Part-time hours between 21 – 35 hours would be considered)
Contract: Permanent
Location: Office-based in London with flexibility to work remotely
Salary: £35,825 per annum, plus excellent benefits (pro rata for part time)
Salary Band and Job Family: Band 2, Professional/Technical
You will start at the entry point salary of £35,825 per annum, increasing to £38,065 after 6 months service and satisfactory performance and to £40,304 after a further 6 months. (These figures are all full-time salaries and will vary depending on the number of contracted hours).
About us
We make sure people living with MS are at the centre of everything we do. And it’s this commitment that unites us across the UK.
Our strategy is based on what people affected by MS have told us is important to them. It gives us a clear and determined focus.
Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award winning support and information.
Our people are our greatest asset and the key to our success. We offer a vibrant, progressive working environment where you'll be able to make a difference.
About this job
Payroll is more than numbers – it’s trust. Every payslip reflects someone’s livelihood. Getting it right supports colleagues across the organisation and ultimately helps us focus on delivering our mission.
You’ll be joining a collaborative HR team that values accuracy, accountability, inclusion and continuous improvement. We’re curious, we work together, and we care about getting things right.
We see you as not just processing data, but making sense of it, improving it and advising on it.
This means you will:
- Manage monthly payroll activities – inputs, checks, reports, approvals and secure file transfers.
- Be the go-to person for first level payroll-related advice for managers and staff.
- Work closely with our outsourced payroll provider and HRIS provider to make sure everything runs smoothly.
- Keep up to date with payroll and pension legislation, spotting risks and recommending solutions.
- Process payments, cost of living uplifts and annual increments accurately.
- Liaise with third-party providers (pensions, life, childcare vouchers, union subscriptions, cycle to work and more).
- Audit payroll data and work with HR colleagues to resolve gaps.
- Respond to queries about pay, pensions and benefits with clarity and care
- You’ll also contribute to HR projects and continuous improvement work – because payroll isn’t just about processing, it’s about making things better.
You will have:
You will already have experience working in a payroll environment, giving first-level payroll advice and managing payroll processes.
You’ll also bring:
- Experience using an HRIS (for example iTrent) and strong general IT/data skills
- Brilliant attention to detail – you’re fast, but you’re accurate
- Strong organisation and time management skills
- Confidence working both independently and collaboratively
- Clear, professional communication skills (written and verbal)
- A solid understanding of confidentiality and data protection
- A genuine commitment to equality, diversity and inclusion
A CIPP Level 5 qualification (or equivalent experience) would be great, but practical experience counts too.
This is a great opportunity to use your payroll expertise in a role where your work directly supports colleagues and contributes to a charity making a real difference.
Please note: This is a full-time role but applications for part-time between 21 – 35 hours would be considered. Please ensure you state the number of hours within your application you would like to be considered for if not full time.
Closing date for applications: 9:00 am Monday 23rd March 2026.
Interested?
PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.
Equal Opportunities
We particularly welcome applications from people with disabilities and or from ethnic minority backgrounds.
We’d be grateful if you downloaded and completed the equality and diversity monitoring form and submit it with your application.
Disability Confident Employer
We’re a Disability Confident Employer and we’re committed to promoting equality and diversity.
You can ask for reasonable adjustments as part of both our recruitment and new starter on-boarding processes.
If you need any help or adjustments to apply for this role, please contact us. You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format.
More about our employee benefits:
We have a wide range of employee benefits including (but not limited to):
Encouraging work life balance
- 38 days paid annual leave (including bank holidays), pro-rata for part-time
- More annual leave entitlement, based on length of employment
- Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and us)
- Flexible working options
Caring for you and your family
- Generous sick pay entitlement
- More sick pay entitlement, based on length of employment
- Opportunity to buy and sell annual leave in each calendar year
- Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate diagnosis
- Enhanced leave for new parents
- Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information
- Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year)
- 10 days paid disability leave a year, pro-rata for part-time
- 10 days paid carers’ leave a year, pro-rata for part-time
- Cycle to work scheme
- Death in service scheme
- New family-friendly benefits, including paid leave:
- In the event of miscarriage or still birth
- To support fertility treatments
- For antenatal appointments for both parents
Thinking about your finances
- Enhanced salary sacrifice pension scheme
- Discounted season ticket loan and interest-free emergency loans
- Give as you earn to support other charities of your choice before tax
- New employee portal including lifestyle savings vouchers and personal wellbeing
Enriching your life at work
- Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager
- Yearly internal apprenticeship opportunities
- New, modern offices that embrace working together both in-person and remotely
- Various opportunities to influence how we internally operate (including surveys, and focus and committee groups)
- Active and supportive internal employee networking groups for collaboration and peer support
- 2 days paid leave a year for volunteering for MS Society activities during normal working hours (such as fundraising events, or campaigning in the local community)
- 2 days paid leave a year for volunteering with other charities during normal
Safeguarding
We’re committed to safeguarding and promoting the welfare of everyone who uses our services and we come into contact with.
This is regardless of Gender, Race, Disability, Sexual orientation, Religion or belief, Pregnancy, Gender reassignment.
We recognise our particular responsibility to make sure vulnerable adults and children are protected.
We have measures in place to protect everyone we come into contact with from abuse and maltreatment of all kinds.
Your right to work in the UK
You must have the right to work in the UK to work in paid employment with us. You’ll need to share documents showing you’re eligible to work in the UK if we offer you employment.
You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. We currently don’t have a Sponsor Licence agreement with the Home Office and aren’t able to support you with your visa applications.
No agencies please.
To fund world-leading research, share the latest information and campaign for everyone's rights. Together we are a community. Together we can stop MS
About the role
We are seeking a candidate with experience in providing trauma-informed support to victims and survivors. The ideal candidate will possess strong resilience, a commitment to self-care, and a deep understanding of the unique needs of LGBT victims and survivors. You will be able to demonstrate empathy, professionalism, and a proactive approach in offering emotional and practical support, while ensuring a safe and empowering environment for those in need.
As a member of our helpline team, you will provide emotional support and practical guidance to individuals in need, responding to calls, emails, and web chats. You will support individuals who have experienced various forms of violence and abuse, including domestic violence, hate crimes, sexual violence, and so-called conversion therapies. Your role will involve offering a compassionate, non-judgmental, and empathetic ear to those reaching out for help, while carefully assessing each situation to determine the appropriate level of support. You will conduct risk assessments, provide safeguarding assistance, assist with safety planning, signposting, and, when necessary, support with referring individuals on to the right services, always ensuring the highest standards of care and support.
For more information on this role please download the attached job description.
Location: Galop’s offices are located in London. This role will have the option of hybrid working or remote working
Hours: Part-time (21 hours per week across a rolling rota including evenings)
Contract: Fixed term to the end of December 2026 with the possibility of extension dependent on funding
Salary: G1 £24,180.51 FTE - not including London Weighting
(£28,309.92 FTE - including London Weighting)
Closing Date: Applications should be submitted by 23:59 on 2nd April 2026.
Interviews will be held from week beginning 13th and 20th of April 2026.
All interviews will involve a short initial skills-based task and will be held online – interviews can be held in person at our central London based office upon request.
Please note* depending on the outcome of the initial interviews, there may be the possibility of a second interview.
REF-227 080
Salary – Grade 4 - £34,596 per annum, pro rata for part time
Hours: 1 x Full Time – 35 hours and 1 x part time - 21 hours per week - can be worked flexibly
Contract: Both fixed term until end of March 2028
Location: Flexible location with occasional travel to Manchester, Birmingham or Sheffield
Closing date: Wednesday 25th March 2026 at 11:30pm
Are you a customer-focused individual with recent experience of providing specialist level debt advice? Then join Shelter as a Specialist Debt Adviser supporting client-facing debt advisers with their complex casework, contributing to resources and helping us to influence the debt advice sector.
About the Team
Our Specialist Debt Advice service works with front-line debt advisers based across England & Wales, providing support with their complex case work. The service currently operates between 9-5 Monday to Friday, with advisers offering live support to clients on a rota basis throughout the week.
About the Role
As a Specialist Debt Adviser, you will be responsible for handling phone and email enquiries to the service, using diagnostic questioning to fully establish the caller's enquiry and providing detailed and timely responses. We'll also rely on you to identify and act upon any emergency enquiries and prioritise your workload accordingly. Helping our Team to produce written and on-line content and provide service users with the latest developments in debt regulation, policy and good practice will be important too.
We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.
About you
You are someone who champions user-focused advice and who can take complex language and processes and make them easy to understand for professional advisers and other audiences. You will need excellent all-round understanding of debt advice, with experience of producing written and on-line resources, including guidance documents, webinars and attendance at networking events, providing service users with the latest debt regulation, policy and good practice. You have good typing skills and proficiency using Microsoft office applications and case management and reporting systems.
Benefits
We offer a wide range of benefits, including 30 days of annual leave (pro rata), enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.
About Shelter
Home is a human right. It’s our foundation and where we thrive. Yet every day millions of people are being devastated by the housing emergency.
We exist to defend the right to a safe home. Because home is everything.
We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.
Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist.
Safeguarding Statement
Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.
How to apply
Please submit your CV, along with a supporting statement. The supporting statement should demonstrate how you meet the four knowledge, skills and experience points in the About You section of the job description, along with the following behaviours:
- 'We prioritise diversity and have an inclusive and open mindset'
- 'We are open to risk and learning from our experiences'.
Please use real examples and write up to 350 words per point/behaviour. CVs without an accompanying supporting statement will not be considered.
Please specify at the top of your supporting statement whether you would like to be considered for the part time role, the full time role or both roles.
Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.
The client requests no contact from agencies or media sales.
BACKGROUND
Church of England Birmingham (CofEB) is on a journey of growing churches at the heart of every community. Through this we are seeing growth in many exciting ways. Financially we are at a challenging point. We have had an operational deficit for a number of years and this cannot continue. The National Church has agreed to partner with us around this through their Diocesan Investment Programme enabling us to have the time, and resource, to tackle this head on. One key aspect of this is for us to increase our Common Fund returns (the giving from our parishes that supports the costs of our life together). We are taking a radical new approach to our finances which includes intentional reallocation of income to support the costs in our most economically deprived parishes and deeper relationships with each parish around finance through conversation rather than correspondence. Over the next five years we are hoping to be able to move to a financially sustainable platform which will enable us to better serve our communities in the future.
We have recently recruited a new Head of Generosity, who is also Bishops Advisor for Common Fund, to lead on this work and we are now looking to recruit the team to work with them. The focus of the team is to develop long term relationships with all of our parishes leading to:
- Greater support for our parishes.
- Increased generosity by, and within, our parishes.
- Increased Common Fund.
The current plan is to recruit two Giving & Generosity Advisor roles and one Giving & Generosity Support Officer role. Together this team will work with all of our parishes to roll out our financial approach, through in person meetings, and the support that is on offer as part of this.
JOB DESCRIPTION
The primary focus of this role is to work with parishes to:
- Understand their current financial situation and how this links to the wider Church of England Birmingham situation.
- Understand our model and how support is on offer for parishes who are economically deprived.
- Assess with them the support needed to increase generosity and giving at a local level and create an action plan around this that is bespoke and contextual.
- Create a long-term plan for their participation in the common fund.
We have 146 parishes and the Head of Generosity will manage the team so that all parishes can be engaged as quickly as possible. It is the Head of Generosity and two Giving & Generosity Advisors who will be carrying out the in-person meetings with each parish. These roles will work closely with a range of people and teams across Church of England Birmingham so that this work is integrated within our wider strategy and parishes are not confused by multiple disjointed initiatives. This will mean working with Archdeacons and Area Deans, Mission Support Team, Ministry Team, Property Team, Finance Team, Community Regeneration Team and Communications Team as well as others.
Key responsibilities will include:
- Develop strong relationships with parishes that will enable this project to flourish and also help increase the connection between parishes and the DBF. Signposting to other teams and projects will be important.
- Inspiring and encouraging parishes in their Christian approach to giving and generosity
- Creating bespoke multiyear plans for Common Fund with parishes with the support of a Steering Group that includes the Archdeacons and other key stakeholders.
- Provide consultancy, resources, and hands-on support to parishes to grow regular giving, legacies, and other forms of financial support. This work will be able to draw on the resources developed by the national church as well as the data held on their Cornerstone Grants Platform. The post-holder will be expected to engage in the work of the National Giving Team as part of the development of these wider resources.
- Develop and deliver training for clergy, lay leaders and PCCs on the theology and Christian practice of giving and generosity and also practical financial management (in conjunction with the Finance Team).
- Work closely with the Finance Team in matters of technical accounting, governance and financial management identified as needed by parishes.
- Encourage and assist parishes in the implementation of the Parish Giving Scheme, introduction of contactless giving mechanisms and related diocesan resources.
- Source, develop and curate practical resources (digital and print) to support local stewardship campaigns and initiatives.
- Evaluate the impact of stewardship and generosity initiatives and adapt strategies accordingly to achieve the project outcomes.
- Working with our Communications Team, create compelling communication tools that articulate the impact of generosity.
As we are looking to recruit two people into these roles there is flexibility to appoint people with complementary skill sets who may have greater expertise in certain elements of the role.
PERSON SPECIFICATION
Essential Qualifications & Experience:
- Strong understanding of church governance structures and financial operations and requirements.
- Knowledge of generosity principles and Christian financial stewardship.
- A prayerful Christian with a deep commitment to the Church’s mission (Genuine Occupational Requirement).
- Experience of working in a sensitive environment and handling confidential matters with tact and diplomacy.
Essential Skills & Attributes:
- Resilient and adaptable, able to handle challenges and maintain momentum in a demanding role.
- Strong people skills, able to engage effectively with parishes and church communities.
- Good communicator being able to engage a wide range of stakeholders and hold their attention.
- Trustworthy and credible, able to build and maintain confidence with a wide range of stakeholders.
- Empathetic towards parishes and deeply committed to supporting the local church.
- Excellent conflict resolution skills, capable of handling difficult conversations with care and professionalism.
- Highly organised, able to manage multiple priorities and keep track of numerous ongoing responsibilities.
- Capable implementer, ensuring initiatives are successfully delivered, both at a local and diocese wide level.
- Financially literate, with a good understanding of budgets, stewardship, and sustainability within the Church.
- As the role involves visiting parishes across the diocese, including some locations not accessible by public transport, candidates must be able to travel independently. This requires holding a valid driving licence and access to a suitably insured vehicle.
- Be a person of integrity.
Other Considerations:
- The role requires significant evening and weekend work, demanding flexibility and commitment.
- Local presence is essential—the role must be delivered in an incarnational way, engaging directly with communities.
TERMS AND CONDITIONS
The post-holder will be employed by the Diocesan Board of Finance for a fixed term ending on 2nd November 2030, subject to funding.
Salary and Pension: Salary of £35,000 plus membership of the Church Worker’s Pension Scheme with 12% employer contribution. We are open to discussion especially if you are ordained and are moving out of parish ministry.
Hours: Full-time 35 hours (5 days) per week. Weekend and evening work will be required, for which the equivalent time may be taken back from standard working hours. We are happy to consider requests for flexible working and candidates seeking part-time hours. Please do mention in your application if you would be interested in looking at alternative working hours.
Holidays: 5 weeks per year plus Bank Holidays and 3 Discretionary Days between Christmas and New Year
Employer: Birmingham Diocesan Board of Finance
Responsible To: Head of Generosity
CLOSING DATE: 12th April 2026
INTERVIEWS: 23rd April 2026 in central Birmingham
For an informal conversation or further information about the role, contact Dawn Baker, Head of Generosity.
The Church of England Birmingham is committed to promoting a diverse and inclusive community - a place where all can be themselves and bring their unique identity to their ministry and/or work.
We welcome applications from any individuals who feel that they meet the person specification for any post, in particular from those who are currently under-represented in or staff teams such as those from Global Majority Heritage or UK Minority Ethnic backgrounds, those with visible or invisible disabilities and those who identify as LGBTQI+.
We offer a range of inclusive employment policies, flexible working arrangements and other services to our staff teams.
The Church of England Birmingham is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. All post holders are expected to share this commitment.
This role sits within our Connecting Communities service, which is an element of the larger Mental Health and Wellbeing Service in Tower Hamlets. The post holder will be committed to supporting our clients through their recovery and developing greater resilience and wellbeing. This role will offer a personalised approach to accessing welfare and housing-related advice and information, through casework, workshops and advice surgeries.
What you’ll do
- Provide welfare benefits and housing advice to support people with mental health challenges to live independently in the community.
- Help clients understand and resolve issues related to welfare benefits and ensure they receive their correct entitlements.
- Run workshops, groups, and advice surgeries on welfare benefits and related topics, such as money management.
- Work collaboratively with the Connecting Communities team, mental health services, housing associations, and other providers to support welfare benefits enquiries, referrals, and training needs.
We endeavour to make sure that everyone with a mental health or emotional issue has somewhere to turn for advice and support.



The client requests no contact from agencies or media sales.
We have an exciting opportunity for a Helpline Advisor to join the growing National Contact Centre team in Cardiff, working 37.5 hours a week over a 24/7 rota.
Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?
Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care? If yes, then we'd love to hear from you…
What we offer:
At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:
- 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
- An extra day off for your birthday & options to buy or sell annual leave
- Pension with 5% employer contribution
- Enhanced sick pay allowances, maternity & paternity payments
- High Street, retail, holiday, gym, entertainment & leisure discounts
- Access to our financial wellbeing hub & salary deducted finance
- Employee assistance programme & wellbeing support
- Access to EDI networks and colleague cafes
- Cycle to work scheme & season ticket loans
- Ongoing training & support with opportunities for career development & progression
About the role:
This role is based at our National Contact Centre in Cardiff. There will be an initial induction period that will run Monday to Friday 9am-5pm for a 4 week period. After successfully completing your induction, you will move to your fixed rota hours.
As a Helpline Adviser you will:
- Able to respond to victims of and those affected by crime by providing emotional support, information and referrals on to Victim Support services and other agencies
- Providing immediate support, advice and trauma first aid referrals to victims of and those affected by major incidents and terrorism.
- Seamlessly working across multiple services with different processes, procedures and recording mechanisms.
- Managing and responding appropriately to competing priorities, services and needs.
- Responsible for taking disclosures and responding appropriately by either escalating the safeguarding concern to the 'Designated Safeguarding Officer' or to respond immediately to life threatening situations.
About you:
You will need:
- Experience of working in challenging and changing environments with the emphasis on excellence in service delivery.
- Experience of organising and prioritising a complex workload.
- The ability to deal sensitively with challenging and emotionally charged situations, demonstrate empathy and control own emotions.
- The ability to communicate effectively, verbally and in written form, including telephone skills
- Knowledge and understanding of:
- Relevant agencies and resources
- Importance of confidentiality and safe working practice
- Diversity issues and principles
- The impact of crime
Please see attached Job Description and Person Specification for further details.
About Us:
Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.
As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process.
How to apply:
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.
We are looking for a good communicator who is excited by God‘s generosity and provision, and keen to encourage and support our diverse parishes as they embed digital giving in an ever changing digital landscape. Digital giving is an increasingly important income stream for churches. Hear from one of our vicars about the success of their Give to go 'Green digital fundraising'
We have a strong partnership with our parishes with a positive culture of generosity and commitment to each other. Our parish share scheme, the Parish Support Fund, is a generosity-based offering scheme with collection rates of 99+%.
This role is currently a full-time role, focusing on supporting parishes with digital giving, helping with technical issues as well as encouraging best fundraising practice. It might suit someone who is a recent graduate and who is interested in technology, and developing their experience in digital fundraising, training and communication. A part-time could be accommodated.. Many of our staff work flexibly. Please indicate in your application and talk to us at the interview about the flexibility and work hours you would prefer.
Are you interested in church or charity fundraising and looking for a new challenge?
No prior knowledge of digital giving mechanisms is needed – full training will be given. Would you like to join us, be willing to learn and work with us as we seek to be a Diocese that is Christ- centred and outward focused? If so, please read on in the information pack.
Welcome to the Diocese of Southwark, where we seek to be Christ Centered Outward Focused in all we do.




