Anti social behaviour caseworker jobs
How's your job search on our site?
About Katherine Low Settlement
Katherine Low Settlement is a busy, local charity that has been serving Battersea and the wider Wandsworth community since 1924. We are dedicated to building stronger communities and enable people to challenge and find ways out of poverty and isolation.
We run a range of our own community services to support local older people and children, young people, and their families from refugee communities. We campaign for social change. We incubate and support other charities and social businesses to thrive. Each week we work with 30+ charities and community groups supporting more than 1,000 people.
About the Role
The Lead Youth Worker plays a key role in shaping, coordinating and delivering high-quality youth provision within the Future Foundations programme at KLS. Reporting to the Head of Future Foundations, this role combines hands-on youth work with leadership, coordination and safeguarding responsibility, ensuring that children and young people are supported through safe, inclusive and engaging activities that promote their personal, social and educational development.
You will lead on the planning, delivery and evaluation of homework clubs, youth activities, trips and holiday programmes, while line-managing and supporting two Youth Workers and supervising interns and volunteers. You will work closely with families, schools, community partners and colleagues across KLS to provide joined-up, responsive support for young people. This is a people-centred leadership role requiring strong safeguarding practice, excellent organisational skills, and the ability to build trusting relationships. You will champion youth voice, promote positive behaviour and inclusion, and contribute to continuous improvement through reflection, data and learning.
Interviews are expected to take place during the week commencing 3 August 2026.
Key Responsibilities
Youth Club & Holiday Programme
-
Lead the planning, delivery and evaluation of the youth club for newly arrived young people, within Future Foundations, ensuring sessions are safe, inclusive, engaging and developmentally appropriate.
-
Develop session plans and programmes that support young people’s learning, wellbeing and confidence, using participatory and youth-led approaches.
-
Lead the delivery of the weekly youth club, including wellbeing activities, workshops and targeted interventions for newly arrived young people.
-
Lead the planning, coordination and delivery of school holiday provision, including half-term, Easter and summer programmes, ensuring appropriate staffing, safeguarding and risk management arrangements are in place.
-
Work closely with the youth caseworker to encourage engagement and participation of young people at Southfields Academy International Department with the youth club.
Safeguarding, Behaviour & Inclusion
-
Ensure all practice aligns with safeguarding policies and supports young people’s personal, social and educational development.
-
Maintain accurate safeguarding records, risk assessments and incident reports.
-
Lead on behaviour management and restorative approaches, supporting staff, volunteers and young people to resolve issues constructively
-
Deliver safeguarding briefings and provide ongoing guidance and support to volunteers and interns.
-
Promote a culture of safety, inclusion, respect and positive behaviour across all activities.
People Management & Support
-
Line-manage and support two youth workers through regular supervision, mentoring, appraisal and performance management.
-
Support with supervising interns, including managing timetables, providing guidance and coordinating with KLS colleagues.
-
Work with the Head of Volunteering and youth team to recruit, support, train and develop volunteers and interns, ensuring they understand their responsibilities and contribute safely and confidently to activities
-
Coordinate workloads across the youth team, ensuring staff, volunteers and interns are appropriately supported, work safely and maintain consistent standards of practice.
Youth, Family & Community Engagement
-
Build strong, trusting relationships with young people and their families, ensuring clear communication and inclusive engagement.
-
Liaise with families/carers to share information about activities, expectations and support needs.
-
Build and maintain effective relationships with local youth organisations, schools and partner agencies.
-
Represent KLS at relevant meetings, forums and community events.
-
Refer young people and families to internal casework, advice or external services as appropriate.
Monitoring, Evaluation & Reporting
-
Support the Head of Future Foundations with monitoring outcomes, collecting feedback and using data to improve programme quality.
-
Maintain accurate records, including registers, consent forms and monitoring data.
-
Contribute to internal and external reporting, including funder and trustee reports.
-
Contribute evidence, case studies and monitoring information to funding applications, reports and evaluation processes.
-
Ensure the voices, experiences and ideas of young people inform programme development, decision-making and evaluation.
Resources, Budgets & Planning
-
Monitor expenditure and manage resources, equipment and activity budgets in line with agreed financial procedures.
-
Ensure effective use of resources and value for money across youth provision.
-
Support the planning of annual programmes of activity in collaboration with colleagues, young people and families.
Collaboration & Organisational Contribution
-
Work closely with colleagues across Future Foundations to provide high-quality, joined-up support.
-
Coordinate the School Years Working Group, supporting colleagues to share learning, collaborate effectively and deliver consistent, high-quality programmes across Future Foundations.
-
Communicate effectively across teams to enhance service delivery and organisational learning.
-
Participate in supervision, appraisals, training and reflective practice.
-
Work in line with KLS’s values, policies and procedures at all times.
Person Specification
Essential Experience
-
Experience of working with refugee communities and/or children and young people and/or other vulnerable groups, with a strong focus on placing participants’ needs at the centre of service planning and delivery.
-
Experience of planning, delivering and contributing to reporting for projects within the voluntary or community sector (preferably with refugee or sanctuary-seeking communities).
-
Strong organisational skills, with the ability to manage multiple priorities and maintain high professional standards.
-
Experience of working sensitively with young people affected by mental health challenges and past trauma, with an empathetic, non-judgemental approach and the ability to build supportive but appropriately boundaried relationships.
-
Up-to-date knowledge of best practice in safeguarding and promoting the welfare of children and young people, and the ability to apply this in practice.
-
Confident IT skills, including use of the Microsoft Office suite, email, internet-based tools and social media.
-
Commitment to KLS’s mission, vision and values.
-
Passion for social justice, education and championing the strengths of families from refugee and sanctuary-seeking communities.
Desirable Experience
-
Demonstrable experience of managing and supporting volunteers.
-
A recognised qualification in youth work, teaching or a related field.
-
Experience of monitoring and evaluating projects, including collecting evidence of impact and contributing to reports for funders.
-
Ability to communicate in another language, particularly Arabic, Somali, Farsi, Amharic and/or Tigrinya.
-
Knowledge of Battersea, Wandsworth or similar local communities.
Other Requirements
-
Willingness to work evenings - Monday or Tuesday evenings are a requirement and occasional Wednesday and Thursday evenings
-
Enhanced DBS check required (to be undertaken upon appointment)
-
Participate in regular supervision and annual appraisals; help to identify your own job related development and training needs.
-
Always work with anti-discriminatory, empowering practice, ensuring everyone is treated with dignity and respect.
-
Adhere to Katherine Low Settlement’s code of confidentiality, safeguarding and equal opportunities policies.
-
Undertake your role in a professional manner and maintain a high-quality standard of work in accordance with the aims, values and ethos of KLS.
-
Excellent communication skills, both written and verbal, with the ability to engage effectively with young people, families, colleagues and partner organisations.
-
Ability to motivate, support and encourage young people to build confidence, skills and aspirations.
-
Ability to work effectively as part of a small team, while also working independently, using initiative.
Further Information
-
Katherine Low Settlement is committed to equal opportunities.
-
All offers to work at Katherine Low Settlement are subject to two satisfactory references, which is standard KLS policy applicable to all roles. KLS also ask for an enhanced DBS check.
-
You will adhere to matters of confidentiality concerning this role and the KLS team.
-
An induction is given to new staff, which includes sharing our policies and procedures relevant to this post.
-
There is a 6-month probation period for this role.
We work to reduce poverty and isolation and bring the community together.
The client requests no contact from agencies or media sales.
We are looking for a resilient and dedicated individual to join our Avon & Somerset team as a Caseworker, working within the VS team as part of the Avon & Somerset Victim Service partnership.
The service provides support to anyone aged over 18 affected by crime and anti-social behaviour across the whole geography of Avon & Somerset. This role is part-time, and is hybrid working both from home and 1 day a week in Keynsham Police Station (a suitable and confidential workspace at home is required).
Do you want the unique opportunity to work in a fast-paced service, delivering exceptional and tailored support? Do you want to contribute to change & improvement for those who need it?
If yes, then we'd love to hear from you…
What we offer
At Victim Support, we are committed to attracting and retaining the best talent. Our competitive rewards and benefits package includes:
- Flexible Working Options: Including hybrid working.
- Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave.
- Birthday Leave: An extra day off for your birthday.
- Pension Plan: 5% employer contribution.
- Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments.
- Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts.
- Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance.
- Wellbeing Support: Employee assistance programme and wellbeing support.
- Inclusive Networks: Access to EDI networks and colleague cafes.
- Sustainable Travel: Cycle to work scheme and season ticket loans.
- Career Development: Ongoing training and support with opportunities for career progression.
About the Role
As a Caseworker you will provide high quality support to victims of crime and anti-social behaviour, leading on completing initial impact and risk assessments that are comprehensive and holistic. You will also contribute to providing cover for the local VS Helpline.
During initial training and whilst awaiting police vetting the successful candidate will be required to work 1 day a week from our office based in the Vassall Centre in Fishponds, Bristol. When vetting has completed the job location will be Keynsham Police Station, with occasional working days from the Vassall Centre.
Key Responsibilities:
- Effectively manage a caseload of self-referrals or referred victims.
- Ensure each victim receives individually appropriate tailored support that fully meets their needs, keeping complex needs central to all processes and decisions.
- Throughout a support relationship consistently revisiting impacts and outcomes of the victim, addressing emerging support needs within an agreed framework.
- Undertake risk and needs assessments to address the specific needs of the victim in line with VS operating procedures.
- Follow relevant safeguarding policies and procedures, working with safeguarding leads and other agencies to ensure an integrated approach to address any safeguarding concerns.
- Provide information and advocacy to enable service users to navigate and understand the criminal justice process and ensure their rights are upheld in accordance with the Victims Code of Practice.
- Identify barriers to individuals accessing our services and determine solutions. Working with existing multi-agency partners to which victims can be referred for ongoing and specialist support.
- To work alongside a team of staff and volunteers to reflect the diverse community and the needs of the victims, including those with particular vulnerabilities, to deliver individual, bespoke services with respect, dignity and sensitivity.
- Maintain accurate and confidential case records, complying with data protection and all other legislation connected to your work and sharing protocols where necessary.
About You
You will need:
- An understanding of the impact of crime on victims such as anti-social behavior, domestic abuse, sexual violence and hate crime.
- Effective verbal and written communication skills.
- The ability to use IT applications competently.
- An understanding and practical application of Equal opportunities and diversity and inclusivity.
- Proven track record of successfully delivering services and working directly within a statutory, voluntary or multi agency setting(s).
- An ability to balance competing needs and priorities.
- An ability to work independently and as part of a team.
- The ability to maintain professional boundaries.
- Knowledge and understanding of the requirement for confidentiality and safe working practices, maintaining records in accordance with the Data Protection Act and other legal requirements.
- A successful track record of building effective working relationships across internal and external stakeholders.
This role involves regular travel and due to the location, a driving license and access to a vehicle is considered an essential requirement. If you are unable to drive because of a disability, please indicate this in your application in your personal statement so we can explore the feasibility of alternative arrangements.
About Us
Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.
As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process.
How to apply
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.
Children’s Domestic Violence Advocate (CHIDVA)
Location: Bury
Salary: £30,200
Contract Type: Permanent
Please note, this is an on-site role only. Due to the nature of our Refuges and Outreach services, it is essential that our teams are present and accessible, enabling us to provide safe, responsive and high-quality support to those who need us most.
This post is open to women only as permitted under Schedule 9, Part 1 of the Equality Act 2010.
About Safenet
We provide domestic abuse services across the Northwest of England, including refuges for women and children, safe houses for men, community support, and extra support for those facing addiction, mental health, or other issues.
We understand the serious impact domestic abuse can have, especially on health and wellbeing, and provide support and guidance to help survivors live safely and securely.
Safenet is part of the Calico Group. Here’s what makes The Calico Group unique: each of our specialist companies collaborates and innovates together to have a greater impact than they could alone.
Our shared vision, flexible group structure, and expanding range of services help us adapt to the fast-changing environment and times in which we work.
“A future where everyone can live safe, happy and healthy lives free from abuse, violence and exploitation in their homes, streets and communities.”
About the role
As a Children’s Domestic Violence Advocate (CHIDVA), you will safeguard and support children and young people affected by domestic abuse across the Continuum of Need, including Child Protection. You will deliver child-centred 1:1 and group interventions, complete child-focused risk assessments and safety plans, and ensure children and young people’s voices shape the support they receive. Working with partner agencies (including through MARAC), you will contribute to coordinated responses that improve safety, wellbeing and long-term resilience.
For further information about the role, please visit the Role Profile.
What we are looking for
We welcome applicants from a range of relevant backgrounds; direct refuge experience is not essential, but you do need to bring credibility, confidence and compassion from related fields.
You might come from:
- Substance misuse or addiction recovery services
- Trauma‑informed women’s services
- Mental health or psychologically informed environments (PIE)
- Housing or supported accommodation with complex needs
You will bring:
We believe in recruiting for potential as well as experience. Our ideal candidate will have:
Essential
- SafeLives CHIDVA qualification (or working towards) and/or a relevant children and young people qualification (or working towards).
- Experience supporting children and young people affected by domestic abuse, trauma or adversity.
- Experience managing a caseload and delivering consistent, high-quality support to children, young people and families.
- Experience working in multi-agency settings (e.g., social care, education, health, criminal justice).
- Strong safeguarding knowledge (including Children Acts 1989/2004 and Domestic Abuse Act 2021) and confidence escalating concerns.
- Ability to build trust and communicate effectively with children/young people and professionals, adapting to age and need.
- Strong record-keeping skills and a commitment to confidentiality and data protection.
- Commitment to equality, diversity and inclusion, including anti-racist and intersectional practice.
Desirable
- Women’s Aid or Respect accredited training (e.g., DAPA) and/or Paladin Independent Stalking Advocacy Caseworker (ISAC).
- Level 4 Diploma in Domestic Abuse; DASH risk assessment; trauma-informed care training.
- Experience supporting children and young people with complex needs (including self-harm or suicidal ideation) and knowledge of referral pathways.
- Knowledge of culturally specific forms of abuse and barriers to access for ethnic minority and migrant survivors (e.g., HBV, FGM).
Essential Core Skills
Health & Safety Awareness
All our employees are required to work in a safe way, wear appropriate personal protective equipment (PPE), and keep themselves, other colleagues and customers safe. You will be expected to update your knowledge and skills on Health & Safety if successful in your application.
Safeguarding
We work with adults and children who may be ‘at risk’ and expect colleagues to work in a way which protects the people we support from harm. Our colleagues are expected to identify people ‘at risk’ and confidently report any Safeguarding concerns as appropriate within the service.
Digital
Across our services, we use a range of technology and systems and expect colleagues to use them effectively and safely following cybersecurity and data protection principles (UK GDPR). Full training on specific systems is provided but a willingness to learn and develop is essential.
Equality, Diversity, and Inclusion (EDI)
The Calico Group welcomes diversity and champions the rights of those in society who may be marginalised. Our employees are expected to be inclusive, embracing those from different backgrounds to develop a fairer society.
If you share our values and are ready to grow through continuous learning, development, and the support of a dedicated team, we want to hear from you!
What’s in It for You?
At The Calico Group, we value our people and offer a supportive, inclusive culture alongside fantastic benefits:
- Bravo Benefits – Exclusive discounts at popular high street brands including many retailers and restaurants.
- Westfield Health – Our company funded cash plan, with access to a Doctor 24/7 – for you and your dependents.
- Mental Health Support – Access emotional and mental well-being services through Spectrum.
- Cycle to Work Scheme – Save on commuting costs while staying active.
- Pension Options – with employer pension contributions.
- Life Assurance – Peace of mind for you and your loved ones.
- Financial Advice – Expert guidance to help manage your finances.
- Recognition Awards – Celebrate your achievements with our recognition programs.
- Meaningful learning and development programmes with regular focus on your individual growth.
- Gym Membership Discounts – Stay fit with local gym access.
- One Calico Events – Connect and unwind at our employee social gatherings.
- Paid Professional Fees – We’ll cover the cost of professional subscriptions so you can continue growing your career.
And much more! We also offer enhanced holidays, sickness, maternity, and paternity options, ensuring you feel supported when you need it most.
How to Apply
Click Apply Now to complete your application online. Applications close on 24/07/2026
We can’t wait to welcome you to our team!
This post is open to women only as permitted under Schedule 9, Part 1 of the Equality Act 2010.
SafeNet is working towards Equal Opportunities for all and actively encourages applications from disabled, ethnic minority and LBGTQI+ women who are under-represented. SafeNet is a Registered Charity No. 1091544 and a Company Limited by Guarantee No. 3860803.
Inclusive Hiring at Calico
We’re committed to creating a workplace where everyone feels valued and can thrive. If you need any adjustments during the recruitment process or would like to discuss accessibility, please let us know.
Our Commitment to Safeguarding
The Calico Group is committed to safeguarding and promoting the welfare of all our customers employees, and volunteers. Successful candidates will be subject to a DBS check (Disclosure and Barring Service) and appropriate pre-employment checks in line with our safeguarding policies.
The client requests no contact from agencies or media sales.


