Area business manager jobs
A place to create moments that matter
Salary: £37,412 per annum, pro rata (including car allowance)
Location: Tyne & Wear (Gateshead & Durham) with travel around the patch to meet business and customer needs and 1 day a week in the Stockton office
Contract Type: Permanent
Hours: 35 hours per week, Monday -Friday 9am-5pm.
Thousands of families across the country rely on us for a safe, affordable home. And as the housing crisis deepens, the work we do has never been more important.
It’s this belief - that everyone deserves a place to call home - that drives everything we do. Together, we find new ways to understand and champion our customers, support them and drive positive change.
For a career that means more and makes a meaningful impact on society, this is the place to be.
About the role
Always motivated to achieve brilliant standards of service, our Housing Partners (Housing Officers) are the first point of contact for our customers.
You’ll be a visible presence in your patch, ensuring the effective management and maintenance of tenancies. Moving into a new home is an exciting life experience and your role will have a positive influence on our customer journey from the moment we onboard new tenants.
Sometimes things don’t always go to plan, so you’ll also support customers to manage their rent accounts (including taking cases to court as a last resort), manage anti-social behaviour utilising a multi-agency approach as required, resolve customer complaints effectively and use appropriate legal remedies to ensure tenancies are ended efficiently and in line with legal and regulatory requirements when necessary.
You’ll develop strong relationships with internal stakeholders and external partners and build strong community bonds to make moments that matter every day.
Salary
The Housing Partner (Housing Officer) role offers a salary of£36,162 per annum for candidates who fully meet the role requirements.
If you're still developing in some areas, we’ll support your growth with a starting salary just 5% or 10% below the spot rate, depending on experience.
You’ll also receive an essential user car allowance starting from £1,250 per annum plus milage for travel around your patch - helping you stay mobile while making a difference in your community.
About you
You’ll need experience in delivering housing management services, plus an understanding of tenancy and neighbourhood management. It would be ideal if you have a CIH Level 3 Certificate in Housing - or you’d be willing to work towards it. You’ll bring a proven track record in managing anti-social behaviour, as well as a strong knowledge of rent collection processes and legal frameworks around income recovery. As you’ll be travelling across our Accent sites and estates, you’ll need a full UK driving license and access to a vehicle.
The successful candidate will undergo a DBS check as part of the pre-employment checks.
A place to build a future
We have big ambitions. That means we need people who are driven to succeed and eager to grow. Here, you’ll have the opportunity to learn new skills, thrive in our collaborative environment, and take your career in different directions. We also support your health and wellbeing with 28 days of holiday plus bank holidays (pro rata for part time) - an extra day’s leave to celebrate your birthday and the option to purchase more - a cash health plan, Health MOT, access to an online GP, gym discounts, and a dedicated day to volunteer for a cause that matters to you.
And because we believe in supporting you now and in the future, this is a place to plan for your future - with access to both Defined Contribution and Defined Benefit pension schemes through salary sacrifice, helping you save more efficiently. We also provide life assurance at three times your salary for all colleagues, giving you added peace of mind.
If you require reasonable adjustments to any part of our recruitment process, please let us know we will ensure requirements are met.
Please don’t delay in submitting your application. Where roles are urgent or we receive a high volume of applications, we may interview and conclude the process prior to any closing date indicated.
If you have any queries about the role, please email: [email protected]
Please note candidates must have current eligibility to live and work in the UK, Accent do not currently hold a sponsorship license.
If you’re looking for a place you can make a positive difference to society, to our organisation and to your future, apply now.
Recruitment Agencies: We work exclusively with partners on our preferred supplier list (PSL) and do not accept unsolicited CVs or speculative approaches from agencies for this role.
You may also have experience in the following: Housing Partner, Independent Living Housing Officer, Housing Officer, Supported Housing Officer, Independent Living Coordinator, Scheme Manager, Housing Support Officer, Tenancy Support Officer, Tenancy Management Officer, Sheltered Housing Officer, etc.
REF-226 041
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Overview
FearFree delivers services across the Southwest for victims, children and perpetrators of domestic abuse, sexual violence and stalking with the aim to break the cycle of abuse and support all to live free from fear. We provide trauma responsive support, and this post will be fundamental to ensuring service users, stakeholders and partners experience this in our daily delivery.
This exciting post will be working with children who have experienced or been affected by domestic abuse and sexual violence. Focusing on standard and medium risk cases, this role will provide practical and emotional support to children and young people, whilst working proactively with other professionals, with an emphasis on early intervention and awareness raising.
FearFree is committed to flexible and hybrid working and this role will be a mix of home based and office based, alongside requiring travel for multi-agency meetings and other deliverables.
This role may include evening and weekend work when required. It is fixed term until October 2026.
Key Responsibilities
- Manage a caseload of low to high risk children and young people, predominantly through face to face appointments but also utilising virtual technologies and group work.
- Plan, recruit and deliver group work interventions for children and young people alongside colleagues.
- Complete an initial assessment of the child’s needs so that you can identify and plan the support needed to address issues and prevent any problems from escalating.
- Assess the needs of the child and devise appropriate support and safety plans with due regard to the dynamic nature of risk.
- Proactively engage with children and young people affected by DA/SV by providing therapeutic sessions tailed to their needs in where they are in their recovery journey.
- Risk assess and follow FearFree safety procedures to ensure personal safety and that of service users and other staff at all times.
- Actively support carers and parents in how to support their CYP affected by trauma. This may include working together to ensure the child is support at every stage in their recovery journey.
- Respond to emergencies and crises with a focus on the child’s wellbeing and safeguarding.
- Provide child-centred, trauma responsive support to all your cases taking in considering different learning needs, to empower the young person to make informed choices.
- Enable service users to participate in the design, delivery and evaluation of services.
- Keeping the child’s voice central to all support and decision making wherever possible: taking the time to talk through and work with the individual child’s understanding around safeguarding and why we need to share certain things.
- Act as duty officer, responding to incoming calls, logging referrals and making assigned outgoing calls, according to the duty rota.
- Work effectively within a multi-agency framework, consisting of the MARAC and local partnership responses to domestic abuse and sexual violence, in order to reduce the risk for service users and their families.
- Be proactive with your line manager to carry out periodic case reviews.
- Respect and value the diversity of the community in which the services work in, and recognise the needs and concerns of a diverse range of survivors ensuring the service is accessible to all.
Application
To apply, please download the full job description/person specification along with the application and equality monitoring forms. Please send the completed application form and optional equality monitoring form direct to FearFree.
The closing date for this role is 6th February 2026. We reserve the right to close the vacancy earlier if sufficient applications are received before then, so early applications are encouraged.
For information about the processing of your personal data at FearFree, please visit our website.
FearFree is committed to encouraging equality and diversity in the workplace. We strive to be a diverse and inclusive place to work where we can all be ourselves and individual differences are recognised and valued.
The client requests no contact from agencies or media sales.
Reporting to, and working closely with, the Head of Fundraising and Engagement, the Senior Philanthropy and Partnerships Lead will shape and implement innovative strategies, driving growth in philanthropic giving, secure corporate partnerships and obtain critical funding. With a focus on cultivating mutually beneficial, long-term relationships, you’ll craft compelling proposals, develop tailored stewardship plans, and create sponsorship opportunities that inspire ongoing support.
You’ll lead the way in securing multi-year corporate partnerships and nurturing donor relationships to meet ambitious income targets. As a key player in the senior fundraising team, you’ll contribute to strategic planning, represent the charity at events, and champion new approaches to fundraising.
With our newly formed Development Board, the Senior Philanthropy and Partnerships Lead will identify and utilise key networks to grow our philanthropic supporter base across corporate and major donor income streams. With strong writing skills, this person will also craft tailored and compelling corporate proposals and trust and foundation applications.
Who are we looking for?
To support our vision and ensure the achievement of ambitious income targets to support children and families affected by neuroblastoma, we are looking for a strategic and results-driven high-value fundraiser to join our team.
We are particularly keen to speak with interested candidates who enjoy cultivating high-value relationships from scratch and stewarding five- and six-figure corporate partnerships, and/or major donor relationships.
Person specification:
- Demonstrable significant experience working in corporate fundraising (experience in major donor and trusts & foundations fundraising would also be of benefit).
- Strategic thinker with significant experience at a managerial level, developing strategic plans to grow and optimise high-value fundraising.
- A proven record of being results-driven and working to achieve income targets, KPIs and outcomes.
- Proven ability to proactively identify, cultivate and secure new corporate relationships, demonstrate strong new business development acumen and confidence opening new opportunities.
See our Recruitment Pack for the full role description and specification and for information about Solving Kids' Cancer UK.
Location: Home-based within England with regular travel to London and elsewhere in the UK as required
First stage interviews: Thursday 26th February
Second stage interviews: Wednesday 4th March
As a safeguarding charity whose work and practice are underpinned by safeguarding principles to protect children and young people and enhance their welfare, we always work in accordance with legislation, statutory guidance, and best safeguarding practices. All our roles require a basic criminal record check.
Our vision is a future where no child dies of the childhood cancer neuroblastoma or suffers due to the treatment they receive.
The client requests no contact from agencies or media sales.
We are recruiting for three fixed-term User Research Officer roles for our Digital Team. Two 23-month contracts and one 12-month contract.
This is an exciting opportunity to join The National Lottery Community Fund, and develop your skills as a User Research Officer within a multi-disciplinary team.
You’ll conduct user research to help us understand the needs of both the people who apply for our funding, and our colleagues who manage that funding. Your insights will inform the design of new systems and improvement of existing ones, ensuring that we make changes based on real user needs.
Working within our Digital Team, you’ll also have opportunities to collaborate with and learn from a thriving group of designers and researchers who love sharing knowledge and experience. We’ll offer you support to develop your research and design skills, and opportunities to take part in training and communities of practice.
You’ll need some practical experience of qualitative research methods, and of designing and running research. This could be from working in user research or user experience design. But we’d also welcome applications from people with similar experience from professional work, academic work, or study in fields like:
- human-computer interaction
- user-centred design
- psychology
- ethnography
- social research
The responsibilities of the job include:
- Designing and running user research to help us improve our existing digital services and design new ones.
- Recruiting participants for research.
- Analysing qualitative research data.
- Presenting findings to Digital team colleagues, and stakeholders from the wider organisation.
- Collaborating in a multidisciplinary team, and supporting colleagues’ design work by helping them understand what users need.
- Contributing to our user research and design community – taking part in team meetings and providing feedback on prototypes and other design work working in a collaborative and inclusive way.
Interview Details:
Interview Date: Virtual interview – 23rd or 24th February
Location: Hybrid working, anywhere in the UK. Choice of home or office working (offices in Belfast, Birmingham, Cardiff, Exeter, Glasgow, Leeds, London, Manchester, Newcastle, or Newtown). Some in person meetings, including quarterly away days across UK locations.
We’ll talk to you about where you are based and your working pattern if you get the job.
We will be hosting a briefing session on: Tuesday 27th January 2026, from 11am to 11:45am. To register or ask any questions please email us.
How to apply
Upload your CV in Word format and write a supporting statement of up to 1000 words. We'll use the following criteria to score your application – so you should show how you meet them in your supporting statement.
Essential Criteria:
- Passionate and knowledgeable about user-centred design, and digital ways of working.
- Experience of designing and running user research or other qualitative research studies, and a good understanding of when and how to use different research methods.
- Experience of analysing qualitative research, and turning it into clear insights that others can understand and use.
- Confident in explaining research findings to others, verbally or in writing.
- Good at collaborating, involving colleagues in research activities and contributing to shared planning.
Desirable Criteria:
- Experience of standing up for the needs and perspectives of users.
- A good understanding of inclusion and accessibility for digital services.
- Knowledge of agile working and the roles in a multidisciplinary digital team.
Equity, Diversity and Inclusion
Communities in the UK come in all shapes and sizes. National Lottery funding is for everyone – therefore, we are committed to equity, diversity and inclusion and we work hard to ensure our funding reaches where it is needed.
We also believe our people should represent the communities, organisations and individuals we work with. That’s why The National Lottery Community Fund is committed to being an inclusive employer and a great place to work. We recognise and celebrate the fact that our people come from diverse backgrounds. We positively welcome applications from people from ethnic minority backgrounds, people with disabilities or longstanding health conditions, people who are LGBTQ+, and people from different socio-economic and educational backgrounds, as well as people of all ages.
As a Disability Confident Employer, we take a proactive approach in making reasonable adjustments, if needed, throughout the recruitment process and during employment. (This can be related to a physical and mental health condition.)
It starts with community.
The client requests no contact from agencies or media sales.
Job Title: PR & Social Media Officer
Department: Communications (Engagement Group)
Reports to: External Communications Senior Manager
Contract: Full-time, Permanent
Salary: £34,350 - £38,000 (depending on experience)
Location: Hybrid - London, EC1Y and homeworking
About Better Society Capital (BSC):
Better Society Capital (BSC) is the UK's leading social impact-led investor. Our mission is to grow the amount of money invested in tackling social issues and inequalities in the UK; we do this by investing ourselves and enabling others to invest for impact too. Since 2011, we have helped the social impact investment market grow twelve-fold to over £10 billion. This capital has financed social purpose organisations tackling everything from homelessness to mental health and fuel poverty. BSC manages £634m of its own investments as well as acting as portfolio manager for the Schroder BSC Social Impact Investment Trust (SBSI) managing its £83m portfolio. As BSC begins delivering its next five-year strategy, the organisation is embarking on a period of significant opportunity, growth and impact.
The opportunity:
We are seeking an enthusiastic PR and Social Media Officer to support our external communications, thought leadership initiatives, and events programme, with a particular focus on communicating complex financial and investment-led ideas in a clear, engaging way.
The role will be responsible for executing PR and social media strategies that elevate Better Society Capital's reputation, amplify our thought leadership, and create meaningful engagement with our diverse stakeholder ecosystem, including investors, policymakers, financial institutions, and impact-focused organisations.
This is an excellent opportunity for someone who already has a grounding in finance or financial services communications and is looking to develop specialist expertise within the impact investing sector.
What you will do:
PR Support & Content Creation
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Support the execution of PR strategies and campaigns under senior management guidance
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Help translate technical financial concepts into accessible narratives for non-specialist audiences, while maintaining accuracy and credibility
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Draft press releases, media statements, and thought leadership content relating to investment activity, market development, and financial policy, for review and approval
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Research industry trends across financial services, impact investing, and public policy, identifying credible story opportunities
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Monitor media coverage and compile regular media reports and analysis
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Support communications around investment announcements, fund performance, market data, and research outputs
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Assist with crisis communications planning and response activities
Social Media Management & Content Creation
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Execute daily social media activities across all platforms (LinkedIn and Bluesky)
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Create engaging social media content including graphics, videos, and written posts
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Manage social media calendars and scheduling, ensuring consistent brand voice and messaging
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Monitor social media performance, compile analytics reports, and suggest optimisation strategies
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Stay current with social media trends and platform updates, making recommendations for new approaches
Administrative & Operational Support
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Maintain communications databases and contact management systems
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Coordinate with design and external agencies on communications materials
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Assist with compliance and regulatory requirements for communications
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Provide general administrative support to the communications team
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Other duties as required
What you will bring:
Qualifications & Experience
Essential:
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1–2 years’ experience in PR, social media, or communications roles within a finance-adjacent environment (e.g. agency clients in financial services, impact investing, asset management, banking, or in-house roles)
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Strong writing and editing skills across multiple formats and platforms, with the ability to communicate financial or investment-related content clearly
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Familiarity with trade & national media landscape in the UK
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Experience creating content for professional and stakeholder audiences, including investors, policymakers, or sector specialists
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Familiarity with the UK investment, charity, or social enterprise landscape
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Confidence working with data, evidence, and financial information to support communications outputs
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Experience with social media management, content creation, and analytics
Desirable:
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Educational background in finance, economics, business, or a related subject, or equivalent professional experience
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Experience working in or for financial services, investment firms, impact funds, or financial PR agencies
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Demonstrable understanding of impact investing, social investment, or sustainable finance
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Experience with graphic design software (Canva, Adobe Creative Suite)
Skills, Abilities and Attributes
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Strong written and verbal communication abilities
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Ability to quickly understand and accurately communicate financial products, investment structures, and market developments
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Strong judgement when handling financially sensitive or market-facing communications
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Comfortable working with senior stakeholders and subject matter experts to shape finance-led narratives
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Creative thinking with strong attention to detail
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Ability to work under pressure and meet tight deadlines
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Proficiency with social media platforms and management tools
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Experience with analytics and reporting tools
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Passionate about social impact and mission-driven work
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Proactive and entrepreneurial mindset with strong work ethic
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Collaborative team player with excellent interpersonal skills
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Adaptable and eager to learn in a fast-paced environment
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Strong attention to detail and commitment to quality
Embody Better Society Capital core values:
Ø Purposeful –We are passionate and energetic in our work to bring about our long-term vision of a thriving social investment market that enables positive social impact.
Ø Pioneering Spirit - We give our team the autonomy and flexibility to be entrepreneurial and creative. We have the courage to push boundaries and a restless drive for change
Ø Openness - We listen, learn, experiment and collaborate. And we are adaptive and flexible in responding to what we learn.
Ø Rigorous - We take a rigorous approach in all we do. We expect the highest standards and continually strive for excellence
Ø Respectful - We are genuine in both our approach and aspiration. We value each member of our team and our partners for what they bring.
Don’t meet every requirement? Studies have shown that women and people from racialised communities are less likely to apply to jobs unless they meet every single qualification. If you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles.
How to apply:
Closing Date: 11.59pm on Sunday 15 February 2026
Please apply via Applied which is designed to minimise unconscious bias in recruitment. We will review your CV and a short cover letter which should answer the following:
We want to understand why you are interested in a career here at BSC. As such, please include a short cover letter (1-2 paragraphs maximum) telling us about a time where you tried to do something to create a positive change. What was the goal, did it happen, and what did you learn about yourself along the way?
Your CV and statement will be anonymised and reviewed by the hiring panel to help minimise unconscious bias.
NB we screen for answers and CVs generated by Gen AI. To get a 5 star score, we ask that your statement and CV are authentic and reflect your own knowledge, skills and motivations.
Interviews
Round 1 virtual interviews: w/c 23 February 2026
Round 2 in-person interviews: w/c 02 March 2026
We are a Disability Confident Committed employer. Disabled applicants who meet the essential criteria will be considered for an initial screening interview. When application numbers are high and we are unable to interview everyone who meets the minimum criteria, we will prioritise those who best meet the essential requirements of the role.
We are defining a disability in accordance with the Equality Act 2010, as a person who has a physical or mental impairment, and the impairment has a substantial and long-term adverse effect on their ability to carry out normal day-to-day activities. You will be asked in your Applied application whether this applies to you.
If you have a disability or other access needs and require any support to assist you through the recruitment process, please get in touch
Other terms
Location: We are a UK-based business with an office in the Old Street area of London, accessible via a number of public transport links. Colleagues typically spend 40% - 60% of their working hours in the office, and the remainder from home. However, the exact requirements for this role can be discussed at interview. We hope that this working pattern encourages Better Society Capital employees to achieve a healthy balance between work and personal life, as we adapt to the needs of our diverse workforce.
Right to work: We are unable to provide sponsorship for this role. Candidates need to have the existing right to work in the UK
Equity, Diversity and Inclusion: Better Society Capital is committed to being a diverse organisation that is truly representative of the communities we serve. We therefore welcome applications from candidates of all backgrounds, particularly those under-represented in the social impact investment sector (e.g. people from LGBTQIA+, racialised, disabled, or under-served communities).
We are an equal opportunities employer with an inclusive environment where all employees can contribute to their fullest potential. We want every colleague to be able to deliver their work with dignity, equality, comfort and independence. Our office is fully accessible with step-free access and an open-plan set up. We are open to accommodation requests regarding assistive technologies, accessibility tools, flexible working or any other reasonable adjustments that will make working or visiting here more accessible for you. If you have a disability or other access needs and require any support to assist you through the recruitment process, please get in touch
Our mission is to grow the amount of money invested in tackling social issues and inequalities in the UK.


The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
An exciting opportunity to help turn a new national initiative into reality as it moves from planning into delivery. Over the next year, we will be launching a new, national Foundation Degree while building the foundations of a wider programme of work. This role will play a key part in making that launch happen in practice, working flexibly across partnership development, recruitment and onboarding, and organisational development. The role is designed to adapt to what is most needed through the launch phase, with a strong focus on working with partners and colleagues to ensure Year 1 delivery is successful. Working closely with the Centre for the Children's Workforce team, delivery partners and the University of East London, this person will help build the systems, relationships and momentum needed to move from planning to delivery, while contributing to CCW’s longer-term organisational capacity.
To apply for this role, please submit a cover letter of no more than two pages outlining why you are interested in this role at the Centre for the Children’s Workforce, and how your skills, experience and approach would help you succeed in the role at this stage of the organisation’s development.
Building the workforce that children deserve.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you ready to shape the future of young people at a national scale?
Join Young Enterprise at a pivotal moment of change. As our Assistant Director of Partnerships and Delivery, you’ll play a leading role in strengthening how we work, how we partner, and how we deliver life-changing opportunities for young people across the UK, working across regions to maximise impact.
This is a senior, strategic role with real influence, combining vision, collaboration, and operational excellence to ensure Young Enterprise is set up for long-term impact.
Who We Are
We’re Young Enterprise, a national charity with a bold mission: to give every young person the skills, confidence, and mindset to thrive in a changing world of work.
For over 60 years, we’ve reached more than 7 million young people through hands-on enterprise and financial education programmes. From launching student businesses to building financial confidence, our work helps young people develop essential life skills like teamwork, leadership, problem-solving, and resilience.
We’re a passionate, people-centred organisation made up of 90+ colleagues and 2,000+ volunteers, united by a belief that every young person, whatever their background, deserves a fair start in life.
Why Join Us?
We think Young Enterprise is a great place to work and we’re proud of our people-first culture. Here’s what you can expect:
- A friendly and supportive team where your voice is heard
- A strong commitment to diversity and inclusion—we want everyone to feel they belong
- Generous holiday allowance and flexible working
- Cycle-to-work scheme, life assurance, and NHS top-up plan
- Ongoing learning and mentoring opportunities
- A chance to directly impact the lives of young people every single day
About the Role
This is a senior, strategic role for a collaborative leader who enjoys turning insight into action. As Assistant Director of Partnerships and Delivery, you will:
- Work with the senior leadership team to design and embed a future-ready Target Operating Model (TOM) that supports high quality, impactful delivery across the UK.
- Lead Young Enterprise’s partnership and delivery activity during a key period of organisational change and renewal, helping to shape our future impact.
- Build strong, purposeful partnerships and delivery models that bring our Transforming Futures Strategy to life.
- Foster a strong “one team” culture across programmes, delivery, and volunteering.
- Champion safeguarding, inclusivity, and evidence-based practice across all areas of work.
You’ll Love This Role If You Are…
- a strategic systems-thinker who enjoys improving how organisations work and delivering impact at scale
- a collaborative and credible leader who brings people with them through change, building trust and momentum
- passionate about impact and using evidence to drive better outcomes for young people
- confident working with partners and stakeholders across sectors to create shared value
- values-led, with a strong commitment to safeguarding, inclusion, and high-quality delivery
- motivated by mission, and excited by the opportunity to shape the future of a national charity at a pivotal moment
Key Responsibilities
- Lead partnership and delivery activity aligned to the Transforming Futures Strategy.
- Co-design and implement a future-focused Target Operating Model (TOM) that supports effective, high quality delivery.
- Build, grow and manage strategic relationships with schools, funders, and partners to maximise impact and reach.
- Represent Young Enterprise externally and support partnership growth across sectors.
- Ensure programmes are delivered to a consistently high standard, with safeguarding, inclusion and quality at the core.
- Use data, evidence and insight to drive performance, learning and continuous improvement.
- Connect national strategy with regional delivery, ensuring local insight informs planning and decision making.
- Foster a collaborative, inclusive culture and support the development of high performing teams.
- Contribute actively to organisational leadership as a member of the senior leadership team.
A few practical things
- This role will require regular travel across the UK and monthly travel to London for leadership meetings and events.
Keeping Young People Safe
We are committed to keeping young people safe. All successful applicants will undergo an enhanced DBS check and receive ongoing safeguarding training.
At Young Enterprise, safeguarding is at the core of everything we do. We are committed to promoting the welfare of children and vulnerable adults. All successful applicants will receive ongoing safeguarding training throughout their employment and be expected to uphold excellent safeguarding practice at all times.
How to Apply
If you’re ready to help shape the futures of young people, we want to hear from you!
Please send your CV and instead of a traditional cover letter, please send us a separate document answering the three questions below, up to 250 words per answer. Please note, applications without answers to the three questions will not be considered. Applications must be received by 23:30 on 4 February 2026.
Interviews will be held in person at our London Office and shortlisted candidates will be invited to be interviewed either on 10 or 11 February 2026.
1. What are the top three strengths, skills, or experiences you bring to the Assistant Director of Partnerships and Delivery role?
2. If appointed, what would you most want to achieve within your first 12 months in the role, and why are these priorities important to you and to Young Enterprise?
3. Why does leading the delivery and partnerships at Young Enterprise matter to you personally? How does your motivation and approach align with our transforming Futures Strategy and our values of unlocking potential, one team, enterprising and resilient, and creating great impact?
We understand that candidates may use AI tools to assist with their applications. While these can be a helpful resource, we want to hear about your personal skills, experiences and insights that highlight your unique strengths and perspective in your own words.
Full details can be found in the Job Description.
At YE we are passionate and committed to keeping your data safe and secure. Full details can be found in the YE People’s Privacy Notice.
Join us – and help us give every young person the chance to thrive. Apply today!
We empower young people to discover, develop and celebrate their skills and potential.


The client requests no contact from agencies or media sales.
We are seeking a dynamic Carers in Employment Lead to drive a countywide initiative across West Sussex, engaging small and medium-sized enterprises (SMEs) to identify and support employees who have caring responsibilities.
You’ll lead outreach to develop new partnerships, deliver training, and work closely with employers to embed carer-friendly policies and practices, helping to create inclusive, supportive workplaces.
If you excel in stakeholder engagement, have strong project management skills, and a commitment to improving the wellbeing of carers, we’d love to hear from you.
Interview Date 11 February 2026
Role Summary
• Project Delivery & Coordination: Implement the Carers in Employment Project plan, ensuring milestones and targets are met.
• Employer outreach and campaigns: Coordinate outreach campaigns to engage SMEs through letters, emails, LinkedIn, and networking events. Organise and deliver employer engagement activities, including targeted campaigns during Carers Week and Carers Rights Day.
• Employer Engagement & Support: Promote carer-friendly policies and practices using resources such as the Carers UK ‘Employers for Carers’ toolkit. Provide advice and guidance to employers on flexible working, emergency leave, and statutory rights. Facilitate access to CSWS support services for carer-employees, including 1-to-1 advice clinics.
• Training & Awareness: Develop and deliver carer-awareness training sessions for employers and HR teams. Develop and share best practice resources for workplace carer support.
• Monitoring & Reporting: Track engagement metrics (e.g. number of SMEs reached, policies adopted). Prepare progress reports and contribute to impact evaluations.
• Partnership Development: Build relationships with business networks, Chambers of Commerce, local employability programmes and local employers. Explore opportunities for fundraising and in-kind support from corporate partners
• Work collaboratively with colleagues across Carers Support West Sussex to align the project offer with the wider support available in the localities.
• Promote the principles of Think Carer across all networks and proactively identify carers and opportunities through partnership working, outreach, community connections and networking. promoting carers as expert partners in care.
For a full list of responsibilities, please refer to the Job Description in the Recruitment Pack.
Employee Benefits
Training and Development: Opportunities for professional development and training.
• Flexible Working: Flexible working hours and remote working options.
• Annual Leave: 33 days increasing to 35 days after completion of two years and 36 days after 5 years of service (Inclusive of Bank Holidays).
• Healthcare and Employee Assistance Programme with perks and discounts.
• Enhanced Maternity/ Paternity/ Adoption Pay.
• Supportive Environment: Work in a supportive and collaborative environment with a focus on making a positive impact on the lives of carers.
Before you keep reading
Please do not see everything in this job advert as a "Must Have", but rather a guiding list of what we are looking for. We know no candidate will be the perfect match for all we have mentioned in this advert, so do not be afraid to apply if you feel you are close to the brief but not "Spot On". For example, some of our wonderful Carer Wellbeing Workers come from a non-social care background and they do amazingly well!
Our Culture and Diversity
At Carers Support, we are building an inclusive workplace where everyone can do their best work and be proud to belong.
Values we are looking for in candidate
We are focused, putting carers at the heart of everything we do.
We act together, working with and for carers, the communities they live in and the people that can make a difference to them.
We are leaders, working with each other to find potential and opportunities across all communities, enabling carers to be identified and involved.
We are committed to behaviours that support:
Quality – the highest practical level we can reach in outcomes, learning and behaviour
Inclusivity – respecting people, cultures, and organisations
Caring – improving quality of life and influencing behaviour change
Integrity – operating with honesty and reliability
Loyalty – long-term committed partnerships and co-operation
Innovation – driving our service development and our will to succeed
If you are still unsure if our organisation is a good fit, have a look at our Good Place to Work page and the results of our recent engagement survey. We can't wait to hear from you!
Disclaimers
Please note we reserve the right to close this role prior to the stated end date, should we receive a sufficient number of applications. Please complete your application as soon as possible to be considered.
A local charity team of staff and volunteers, working with and for family and friend carers.



The client requests no contact from agencies or media sales.
Are you an experienced Public Affairs professional with a passion for dogs?
We’re looking for a Public Affairs Officer to support the important work we do to ensure policy makers consider dog welfare in their decision making.
What does this role do?
As Public Affairs Officer, you’ll:
- contribute to the delivery of our ambitious public affairs programme across Westminster and Whitehall, the devolved administrations and in the EU,
- support and occasionally lead on the organisation and coordination of political events, meetings, and project visits, as part of our programme of engagement with policy makers,
- support the management of the Pet Advertising Advisory Group (PAAG) and the EU Dog & Cat Alliance,
- establish and maintain positive relationships with key external stakeholders, including parliamentarians and civil servants.
Please note, this role is available as a fixed term contract until January 2027. Interviews for this role are provisionally scheduled for week commencing 9th February 2026, and will take place on Teams.
Could this be you?
To be successful in this role, you’ll need experience in parliamentary or public affairs, with a good understanding of the political landscape in the UK. You’ll also need excellent communication skills, with the ability to listen actively, negotiate and influence decision makers and strong written English, to draft clear and concise professional correspondence and communications. Above all, an interest in the aims and values of Dogs Trust is essential.
To apply for this position please click the APPLY NOW button. Our application process requires you submit a personal statement explaining your interest and suitability for the role.
Dogs are incredibly diverse, much like the humans that love them! At Dogs Trust we value diversity, and we're committed to fostering an inclusive culture. We actively encourage applications from people of all backgrounds, abilities, and cultures and believe that a diverse workforce helps us to achieve our mission. Our colleague networks give our people a voice, acting as vehicles for real and meaningful change within Dogs Trust. We truly want to see every candidate shine throughout the entire job application process, interview stages, and during their time with us. If there's anything on your mind or any adjustments you may need, don't hesitate to reach out to us. We're here to support you every step of the way.
Please note, Dogs Trust is a wholly independent organisation, free of association with any political party. Our independence is critical, as it allows us to pursue our mission to campaign on dog welfare issues, on behalf of the UK’s dogs and their owners. For our public affairs roles, the ability to display political neutrality in the public eye or when working with MPs is essential.
Senior Personal Safety Assessor
Salary £31,489 (FTE) £25,191.20pro rata - Part Time 28 hours per week
Tuesday – Friday 9am – 5pm
Age UK Croydon’s very successful Personal Safety Project (Falls Prevention) for older people in Croydon is recruiting a new Senior Personal Safety Assessor. If you are an enthusiastic, passionate and organised individual, this could be the role for you.
Our Personal Safety Project (PSP) is a free service which aims to help older people who have fallen or are at risk of falling at home. The service is available to anyone aged 50 and over who lives in the borough of Croydon.
Our trained assessors carry out a comprehensive risk assessment to identify potential causes of falls and hazards in the home and can arrange for stair rails, grab handles and other necessary aids and adaptations to be supplied and/or fitted, free of charge. The project can provide ongoing telephone support for up to six weeks to monitor the risk of further falls post engagement.
If you are passionate about supporting older people to remain safe and independent at home and want to contribute to an organisation which is continuously striving to improve, then we would love to hear from you.
We are committed to providing a flexible and productive working environment for all employees. Evolving technology and communication platforms enable employees to work in new and different ways, where we can meet our stakeholder needs and continue to deliver against our charitable objectives. We recognise the importance of supporting employees to have greater personal choice and maintain a healthier work/life balance.
Full training will be provided; the important qualities we are looking for are:
- · Excellent communication and listening skills
- · Organised with ability to manage a caseload
- · Ability to accurately record and store information
- · A cheerful, friendly and outgoing personality
Closing date for applications: 9am, Wednesday 4th February 2026
Interview Dates: Wednesday 11th February 2026
Our mission is to reach, involve, support and connect people so they can age well in Croydon.
The client requests no contact from agencies or media sales.
The Mental Health Foundation is recruiting for a Head of Campaigns & Media to lead the development of a new team within our Policy & Influencing Directorate.
Deadline: 9am on Monday 2nd February
Location: London OR Glasgow
Salary: Starting salary £52,166 rising to £60,861, plus London weighting of £4,000 where applicable
Hours: Full-time (32 hours per week) [part-time considered]
Contract type: This is a permanent role
This exciting role has been created to develop a new campaigns function at the Mental Health Foundation, incorporating our existing media team and working closely with policy, research and lived experience colleagues across the UK, with the aim of driving support for policy change.
What does the role involve?
- Developing a campaigns strategy for MHF and deliver its execution.
- Manage the campaigns and media team, commission engaging content, oversee campaign budgets, and collaborate with stakeholders to create a better policy environment for good mental health.
- Contribute to the leadership of the Mental Health Foundation and its Policy and Influencing Directorate.
What skills, knowledge and experience are we looking for?
- Experience of developing and implementing campaign strategies to support policy change in the charity sector.
- Comprehensive understanding of communication disciplines (e.g. digital marketing, media relations, content creation) and how they integrate to achieve campaign objectives.
- Understanding of mental health policy, prevention and public health.
Safeguarding is Everyone’s business – Mental Health Foundation is committed to safeguarding and promoting the wellbeing of all its beneficiaries, those who surround them, its staff, volunteers, and anyone else who comes into contact with its services and expects all trustees, staff, and volunteers to share this commitment. The successful applicant will be subject to appropriate vetting procedures (proof of eligibility to work in the UK, proof of residency and satisfactory employment screening, including a Disclosure check and two most recent references) along with 3-year renewals of Disclosure checks. We are unable to provide sponsorship for this post, you must be able to demonstrate your eligibility to work in the UK.
How to apply
If you think your skills match and you’d like to be part of a dynamic and growing organisation, please complete and submit your application via our website. Please ensure you attach an up-to-date CV and statement of suitability answering all points of the person specification. Applications will close at 9am on Monday 2nd February and we are unable to accept late applications. Interviews are planned for Monday 9th & Wednesday 11th February.
We reserve the right to close this vacancy early if we have enough suitable applications.
We believe our people should represent the communities, organisations and individuals we work with. Diversity and inclusion is a strategic priority for us as an employer and mental health charity, and we are proud to be signatories of the Business in the Community Race at Work Charter and the Disability Confident Committed Scheme. Applications from under-represented sections of the community are actively encouraged.
If you have a disability, require any additional support or have any questions regarding the role, please contact us. We make reasonable adjustments throughout the recruitment process and during employment. Disabled candidates who meet all the essential person specification criteria will be offered an interview. Therefore, please do ensure you tick the relevant box on the application form and clearly indicate in your application/covering letter if you consider yourself to meet the requirements of the Equality Act 2010 / Disability Discrimination Act 1995.
We are currently operating mostly digital recruitment (including interviews via video conferencing). We have moved to a hybrid working model of a minimum of 2 days per week in the office and the rest working from home.
We look forward to hearing from you!
Our vision is good mental health for all.
The client requests no contact from agencies or media sales.
Established in 1951, IOM is a Related Organization of the United Nations, and as the leading UN agency in the field of migration, works closely with governmental, intergovernmental and non-governmental partners. IOM is dedicated to promoting humane and orderly migration for the benefit of all. It does so by providing services and advice to governments and migrants.
Working across a global footprint, IOM prepares individuals arriving through resettlement and other safe and regular pathways for their successful integration in the UK through tailored pre-departure and post arrival activities.
Under the overall supervision of the National Resettlement and Complementary Pathways Officer and direct supervision of the Senior Project Associate (Resettlement and Integration), the incumbent will support the delivery of capacity building training on integration and assist in identifying opportunities to work in partnership with a range of stakeholders to facilitate better integration and social cohesion.
For more details about the role and how to apply, please visit our website: https://unitedkingdom.iom.int/careers
The client requests no contact from agencies or media sales.
Head of Individual Major Gifts
Greenpeace UK
Location: London, UK
Salary: This role is positioned with a salary range of £63,756 - £70,236 pa.
Greenpeace is a movement of people who are passionate about defending the natural world from destruction.
Our vision is a world where everyone has equal access to clean air, water and energy; where the nature we love is protected, precious habitats are restored and communities are united by ambitious climate action. To make this a reality, we transform politics, industry and society to create a greener and fairer world. Our mission is to halve emissions and restore biodiversity by the end of this decade in a fair and equitable way. Together we show up, we stand up, and we get things done. And we’ll do it again tomorrow.
In the last five decades, Greenpeace has become one of the foremost environmental organisations in the world, winning victories that have put climate and nature protection on the map. Fast forward to the present day, and we have gained huge momentum. Our movement is booming, environmentalism is mainstream and the solutions are more viable than ever. We look to the future from a position of strength. Now is the time to seize it.
We’re at a pivotal point in human history to turn the tide on climate change and biodiversity loss. In order to ensure our campaigning efforts continue to be effective and to keep up the pressure on government and businesses, we fundraise from private individuals and charitable trusts and foundations who help us continue our work. Our high-performing Fundraising Department contributes significantly towards a Global Capital Campaign to raise EUR100M for a new ship, and there is so much more we want and must do. We are therefore looking for two talented high-value fundraising specialists and leaders to lead key areas of our activity and ensure that we continue to sustainably grow our philanthropic income.
As the Head of Individual Major Gifts, you will be responsible for leading, managing and developing a programme that will drive income growth from high-value individuals. This is an opportunity to take on a successful programme to new heights through effectively managing and growing a developed portfolio of donors, as well as lead a small and dedicated team of fundraisers to transform their supporter pipelines. As a leader within the Key Relationships and wider Fundraising team, you will identify and create opportunities for collaboration across our team, and as our UK Lead for the Global Capital Campaign, you will also play a vital role across our international network of offices.
Success in this role will therefore require an experienced major gifts professional with a track record of securing 6-figure level gifts (or more) from individual philanthropists, and a strategic approach and enterprising mindset to achieve progress. A skilled negotiator with gravitas and highly developed interpersonal skills, you will inspire confidence and motivate those around you to rise to the ambition of our mission. It will be important that you have some experience of line managing others, and getting the best out of the people or teams that you’ve led. To be a successful leader in our Key Relationships team will require resilience, adaptability, and solutions-focussed approach.
We are at a crucial point in time for both the planet and our futures. If you are excited by the opportunity to play a significant role in turning the tide on environmental destruction and want to see a fairer, more equitable planet for all through engaging philanthropic support, please consider applying. We’d love to hear from you.
Greenpeace UK is partnering with Richmond Associates in this search. For a confidential discussion or to get more information on the role, please contact Richmond Associates by email or call +44 (0)20 3617 9240. You can also download a detailed information pack from their website for more information by following the "Apply" link here.
CLOSING DATE FOR APPLICATIONS IS 9AM GMT, THURSDAY, 19 FEBRUARY 2026
Our commitment to diversity:
We want our team to reflect the diversity of the communities we work alongside. We’re committed to fairness, inclusion, and challenging discrimination and oppression in all its forms.
We know the environmental sector has further to go when it comes to representation. We particularly encourage applications from people of colour, disabled people, and people who identify as working class now or in the past. This is a priority for us, as reflected in our representation targets and our approach to diversity, inclusion and anti-racism.
Don’t meet every single requirement? Research shows that women and people of colour may hesitate to apply unless they meet every area of the person specification. If you’re excited about this role but don’t meet all the criteria, we encourage you to apply – you might be exactly who we need.
Policy Campaigns Officer
A permanent position has arisen as part of the continued growth of our campaigns work within our friendly Policy, Public Affairs and Campaigns department. The Policy Campaigns Officer will play a key role in helping the charity deliver high-impact campaigns that mobilise supporters, influence policy, and raise awareness of issues relating to dementia research.
Working across digital and offline channels, you will support integrated campaign planning and delivery, contribute to evaluation and insight, and coordinate activity across multiple teams.
This exciting role will tackle complex issues, offering opportunities to work on innovative public-facing campaigns, digital engagement, and translating policy objectives into compelling actions and messages that drive measurable change for people living with, and affected by, dementia.
Key Responsibilities:
Campaign development and delivery
· Support the development and delivery of campaigns aligned to the charity’s strategic policy objectives.
· Help design campaign plans, including objectives, audiences, tactics, timelines and evaluation measures.
· Deliver campaign activity across a range of channels, both digital and offline.
· Work with colleagues across the organisation to ensure campaigns are evidence-led, inclusive and aligned with organisational priorities.
· Monitor campaign performance and contribute to evaluation and learning.
· Act as a point of contact for work with external agencies and suppliers.
Influencing and supporter mobilisation
· Support efforts to influence decision-makers by mobilising supporters and amplifying public voices.
· Work with policy and public affairs colleagues to align public-facing campaign activity with political influencing messaging and objectives.
· Help build and maintain relationships with supporters, volunteers, partner organisations and coalitions.
· Assist with producing campaign briefings, messaging and supporter-facing materials.
Communications and digital campaigning
· Work closely with communications and digital teams to deliver integrated campaign content.
· Support the development of email, social media and online action tools to engage supporters.
· Adapt campaign messages for different audiences, ensuring clarity, accuracy and impact.
· Contribute to content planning and delivery to maximise reach and engagement.
Events and engagement activity
· Support the planning and delivery of campaign-related events, both online and in-person.
· Represent the charity at relevant events, meetings and conferences as required.
· Assist with coordinating meetings and briefings involving supporters, stakeholders and internal teams.
· Liaise with colleagues, supporters and external partners to ensure effective delivery of campaign activity.
What we are looking for:
· Experience supporting or delivering public-facing campaigns, advocacy or engagement activity
· Understanding of how campaigns can influence decision-makers and public opinion.
· Experience of digital campaigning or supporter mobilisation
· Experience of working collaboratively with colleagues across different teams
· Experience of building positive relationships with supporters, stakeholders or partners
· Excellent written and verbal communication skills, with the ability to adapt messages for different audiences
· Strong organisational skills and the ability to manage multiple tasks and deadlines
· Ability to work both independently and collaboratively within a team.
· IT literate, with experience using Microsoft Office and digital tools
· Commitment to the charity’s vision, mission and values
· Proactive, flexible and solution-focused approach to work
· Strong team player with the ability to use initiative
· Willingness to learn and adapt in a fast-moving environment
· Willingness to work outside of regular office hours during busy periods (e.g. campaign launches or events)
Additional Information:
Ways of working: As part of our Agile ways of working you will be required to work approximately 2 days a week from the office, which is subject to the requirements of the role and the business needs. Flexibility on where you work can be split between working from home and our office.
Roles that are classed as part of the Agile ways of working are not able to claim any costs for Mileage/Travel on Public Transport, Accommodation and/or Meals. This includes when attending the office for various meetings/events.
Our Office: Our office is at 3 Riverside, Granta Park, Great Abington, Cambridge, CB21 6AD.
Salary: Circa £30,000 per annum, plus benefits.
Please download the Vacancy Pack on our website for more information.
The closing date for applications is the 1st February 2026, with interviews being arrange once shortlisting has been completed. Please indicate in your covering letter if you are unable to attend an interview on a certain date. We would encourage you to submit your application at the earliest opportunity, as on occasion we may have to bring forward the interview date and/or the closing date based on the needs of the business. Although a possibility, this will only happen in exceptional circumstances. Please indicate in your covering letter if you are unable to attend an interview on a certain date.
We value diversity and are committed to creating an inclusive culture where everyone can be themselves and reach their full potential. We actively encourage applications from people of all backgrounds and cultures, in particular those from ethnic minority backgrounds who are currently under-represented. Any offer of employment is however subject to you having the right to work in the UK.
As part of our commitment to being an inclusive employer and ensuring fairness and consistency in our selection process, we will handle your CV and application with the utmost confidentiality. While we strive to anonymise your CV where possible, there are certain sections, such as the application question, that cannot be fully anonymised. We kindly ask that you remove any personal information, including your name, when answering the application question. The hiring panel will not have access to your personal details, such as your name and address, until you are invited for an interview. Should you require any adjustments at either the application or interview stage, please contact us via our website.
How to apply: Please create an online account using our Online Recruitment Platform which can be accessed through our Job Vacancies page. You will be able to attach your CV to your application and track the status of your application.
About Alzheimer’s Research UK: Alzheimer's Research UK is the UK's leading dementia research charity. Our mission is to accelerate progress towards a cure. Today 1 in 2 people will be impacted by dementia, either through caring for a loved one, developing it themselves or tragically both. But there is hope.
There has never been a more important and exciting time in dementia research. With promising new drugs in clinical trials that slow the progression of the diseases that cause it, and revolutionary new ways to diagnose them on the horizon, we are now at a tipping point. Working with the smartest minds globally and across the UK, with industry and academia, Alzheimer’s Research UK is uniquely placed to invest in the very best research identifying barriers to a cure and knocking them down so that there are more and better treatments for everyone with dementia. For the first time in history, we can see a future where people with dementia can get a swift and accurate diagnosis, and effective treatments that could slow or even stop their disease. We stand for everyone affected by dementia. We stand for a cure.
The client requests no contact from agencies or media sales.
We have an exciting opportunity for experienced and skilled advocates to join the staff of a unique social enterprise. The core function of this role is to provide specialist advocacy to individuals who are navigating the NHS continuing healthcare assessment and complaints processes. With a long history in delivering skilled advocacy and training in NHS continuing healthcare, we want you to be part of a strong team committed to delivering excellence and achieving success in line with our objectives.
You will be an excellent communicator and skilled advocate with a minimum of 2 years’ experience working within the field of NHS continuing healthcare or a similar role with a transferable knowledgebase. A health, social care, advocacy or legal qualification is desirable but not essential. A proven ability to analyse complex matters, provide a clear and coherent rationale and deliver robust advocacy by presenting a persuasive, fact-based argument is essential.
The successful candidate will have excellent oral and written communication skills with an ability to engage effectively with a range of stakeholders in challenging circumstances. You will be able to establish a good rapport with clients in a professional and caring manner and represent them in situations that may at times be highly emotionally charged, always upholding brand values.
In return, you can look forward to working with a highly-skilled and dynamic team and having influence over the future strategic direction of the company. We also offer a competitive salary with performance-related bonus and an excellent benefits package.
The nature of the role demands complete confidentiality and flexibility with regard to the needs of the business and its clients. Some evening and weekend work will be expected. The ability to travel long distances with overnight stays on a frequently (weekly) basis is a key requirement of the role.
MAIN DUTIES:
1. To provide advocacy and active case support in person or remotely to clients in England and Wales, throughout the NHS continuing healthcare assessment process.
IMPORTANT NOTE: a majority of assessments will take place in person at various locations across England. Therefore this role involves frequent (most weeks) long-distance travel and overnight stays within the UK, sometimes with only a few days’ notice. Applicants also need to be comfortable working from home in between traveling.
- To analytically examine all relevant care records and assessments in preparation for continuing healthcare assessments and reviews, to prepare clients for their assessment and provide robust advocacy at assessment meetings based upon a sound understanding of the facts, and referencing evidence compiled from such records.
- To manage personal travel arrangements in line with company policies and procedures.
- To provide advocacy and casework to clients who wish to make a formal complaint through the NHS complaints procedure about a continuing healthcare-related matter from a sound understanding of the facts, having prepared key arguments by researching relevant records.
- To prepare factual written submissions and reports for clients and relevant Integrated Care Boards.
- To provide specialist information and advice to our clients tailored to their specific situation and needs regarding the interpretation of a primary health need from a thorough understanding of relevant criteria, assessment frameworks and legal tests which are based upon case-law.
- To keep informed of issues, policies, guidance and legislation affecting clients ensuring that the information provided is relevant, current, complete and accurate.
- To respond to new referrals by making prompt initial contact with the client within the timescales specified by company policies.
- Work closely and efficiently with health professionals from relevant Continuing Healthcare (CHC) teams with the aim of resolving client issues at the earliest possible opportunity so as to provide an efficient and cost-effective service, and to minimise stress for the client.
- To develop and maintain working relationships with health and social care colleagues within the field of Continuing Healthcare in order to influence best practice.
- To work with partner organisations and stakeholders to share knowledge, make appropriate referrals, maintain consistency and draw upon each other’s expertise, always striving to improve the quality of both services and provide a better customer experience.
- To keep relevant and sufficiently detailed case records at each stage and as the case progresses; ensuring that all client information is kept up to date in line with Beacon’s systems and procedures, including data protection (GDPR) policies. This applies to case files, database entries, authority forms, client correspondence, use of the project management system, filing and archiving.
- To minimise business costs and maximise income for the company by meeting chargeable time targets, working efficiently, charging clients appropriately and in a timely manner.
- To uphold the principles of paralegal casework as specified by the Institute of Paralegals, providing a good standard of client care by working with skill and competence thereby ensuring clients are able to place their trust in you.
- To uphold organisational values, promoting Beacon’s social goals through each area of your work.
- To manage your own caseload and work independently within the boundaries of Beacon policies.
- To foster an atmosphere of continuous learning and development.
- Attend line management, supervision and team meetings as appropriate, and to play a full part in the development and success of Beacon.
The above is not an exhaustive list of duties and you will be expected to perform different tasks as necessitated by your developing role and the overall objectives of the company.
This post may be subject to a satisfactory Disclosure and Baring Service check or equivalent.
STAFF BENEFITS: Pension Scheme, Generous Annual Leave Entitlement, Company credit card, Death in Service Benefit 4x salary, Flexible Working, Health & Dental Care Plan, Professional Development Plan, Employee Rewards Scheme (Perkbox) and Performance-Related Bonus.
What is NHS Continuing Healthcare?
NHS Continuing Healthcare (CHC) is the name given to a package of care that some people need to receive due to disability, accident or illness. People who are eligible for CHC have the full cost of their care and residential accommodation funded by the NHS. This relieves families of sometimes astronomical care bills.
The criteria for determining who is eligible for CHC are highly complex and can be very difficult for the public to understand, and for professionals to apply consistently. The assessment process is lengthy and detailed. Likewise, the appeal process can be very daunting and perplexing.
About our organisation
Beacon was established in May 2014 for the purpose of providing independent and high-quality support to individuals and their families in England who need help navigating the NHS Continuing Healthcare process.
Beacon is a registered social enterprise and a proud member of Social Enterprise UK. We operate with a core set of ethical social objectives and values through which all of our work is delivered.
Social enterprises are businesses. Like any other business, they seek to make a profit and succeed commercially. But how they operate, who they employ, how they use their profits and where they work transforms lives and communities across the UK. At Beacon, we donate any surpluses to supporting charitable objectives that are in line with our aims.
Through expert advocacy, advice and training, Beacon enables people to be heard and to enact real and positive change in their lives. We help people to understand their rights and the realistic options available to them, equipping some of those most vulnerable in society with the knowledge and practical support to make meaningful and transformative decisions.
Our Values
At Beacon, we employ people who want to do things differently to other organisations working in this field. Five values sum up our culture and how we treat our clients and our staff:
- Ethical
Commitment to our clients
We operate with honesty and integrity. We are transparent about our funding set-up and our fees, which we keep as low as we sensibly can. We never ‘hard sell’ our services, we keep you informed at every step, and we always give our honest opinion of your chances of success. As a social enterprise, we donate any profits to charity.
Commitment to our team
We operate with honesty and integrity, and always work hard to get the best results for our clients and the business. We work to high standards, and trust our people to respectfully speak out if we fall short.
- Expert
Commitment to our clients
We pride ourselves on being recognised as leading independent experts in NHS Continuing Healthcare (CHC). We apply our knowledge and experience to help every case and caller. We also strive to improve CHC for everyone, by training health and social care professionals.
Commitment to our team
We are the leading experts in our field. We encourage and value innovation and evolution in what we do, and how we do it. We are united in developing the business and its services.
- Personal
Commitment to our clients
By listening carefully to you and the people who really know about your care needs, we can provide excellent advice and powerful advocacy tailored to your unique situation.
Commitment to our team
We get results by getting to know our clients. We do the same with our people, offering flexible working options to suit your circumstances, and taking time out to have fun as a team.
- Compassionate
Commitment to our clients
We are mindful of the immense stress that our callers and clients can be under, at what is often a really tough time. We do our best to lift some of that burden by providing a quality service that you can trust, and by being compassionate and courteous at all times.
Commitment to our team
The nature of the work can be stressful and emotionally draining. We take care and time to look out for each other, and encourage healthy work habits.
- Rewarding
Commitment to our team
We take the time to celebrate success and are inspired by one another’s achievements. We provide a generous and varied suite of benefits that can be enjoyed by our people and their families.
The client requests no contact from agencies or media sales.

