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Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Engineer
Location South
£ 33,265 per annum (pro rata for part time) plus a market supplement of £1,412
Ref: 203REC
Full-time (37.5 hours per week) or job share available. We welcome conversations about flexible working arrangements and job-share opportunities.
Base: Hybrid with 2-3 days a week working from the Bristol Hub
Contract: Permanent
Disclosure: DBS is not required for this position as the post holder will be working with school and community groups in the region.
ABOUT THE ROLE
Team: Delivery/ Infrastructure
As an Engineer at Walk Wheel Cycle Trust, you will work as part of a multi‑disciplinary team which includes designers, engineers, technicians and other specialists. Together, you will deliver projects and programmes that support the Trust’s strategic priorities to create new and improve existing places for people to walk, wheel and cycle.
You will use your recognised technical knowledge, apply practical and creative problem‑solving, and produce reliable technical outputs to deliver a wide variety of complex projects. These can range from developing new greenways from disused railway corridors to conceptual and outline designs for fully segregated urban cycle routes.
What You’ll Be Doing
This role is ideal for someone who thrives in a creative, fast‑moving environment and wants to stretch their skills across a wide range of disciplines. Working for the Trust means being part of a passionate, multi‑skilled team where you’ll collaborate with designers, engineers and specialists to shape real, positive change in communities. It’s an opportunity to grow your technical expertise, tackle meaningful challenges, and make a visible impact on the places people walk, wheel and cycle every day.
ABOUT YOU
We’re looking for someone who has experience and understanding in the areas listed below. You don’t need to meet every requirement — if you feel you’d be a good fit, we encourage you to apply.
LIVING OUR VALUES
At the Walk Wheel Cycle Trust, we’re a values‑driven organisation. We’re looking for people who are:
Always Learning – curious, open‑minded and committed to continuous improvement.
Championing Equity – inclusive, respectful and focused on ensuring everyone has a voice and fair opportunity to succeed.
Taking Ownership – proactive, responsible and empowered to make things better.
Delivering Together – collaborative, transparent and motivated by shared success.
Through our values we make it possible for more people to walk, wheel and cycle safely, healthily and joyfully.
WHAT WE OFFER
We want you to feel supported, valued, and empowered in your role. That’s why we offer flexible working, a positive team environment, and benefits designed to support your wellbeing, finances, and family life.
Wellbeing Support
Financial Benefits
Family Friendly Policies
ADDITIONAL INFORMATION
We're the charity making it possible for everyone to walk, wheel and cycle



Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Urban Designer
When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.
Urban Designer
Location South
£ 33,265 per annum (pro rata for part time)
Ref 200REC
Full-time (37.5 hours per week) or job share available. We welcome conversations about flexible working arrangements and job-share opportunities.
Base: Hybrid with 2-3 days a week working from the Bristol Hub
Contract: Permanent
Disclosure: DBS is not required for this position as the post holder will be working with school and community groups in the region.
ABOUT THE ROLE
Team: Delivery/ Infrastructure
As an Engineer at Walk Wheel Cycle Trust, you will be responsible for creating clear and accurate technical work. You will use your professional skills and experience to complete tasks with minimal supervision. The work plays a key role in delivering complex projects that support our mission to provide high‑quality and sustainable infrastructure.
You will work as part of a multi‑disciplinary team which includes designers, engineers, technicians and other specialists. Together, they deliver projects and programmes that support the Trust’s strategic priorities.
In this role, you will use your recognised technical knowledge, apply practical and creative problem‑solving, and produce reliable technical outputs. You will work closely with colleagues across different disciplines and contribute to solutions that help improve places for people to walk, wheel and cycle. Your contribution is important to creating sustainable and accessible transport networks.
As an Urban Designer at Walk Wheel Cycle Trust, you will work as part of a multi‑disciplinary team which includes designers, engineers, technicians and other specialists. Together, you will deliver projects and programmes that support the Trust’s strategic priorities to create new and improve existing places for people to walk, wheel and cycle.
You will use your recognised technical knowledge, apply practical and creative problem‑solving, and produce reliable technical outputs to deliver a wide variety of projects
Our Urban Designers can be engagement experts, bringing communities and partners along a journey where early involvement can help shape outcomes that work for local communities.
What You’ll Be Doing
Use technical expertise to produce accurate and reliable project outputs and deliverables.
Engage with internal colleagues, local communities, external partners, regulatory authorities and other key stakeholders to scope, shape and deliver solutions that work for people.
Contribute to business development activities by preparing agreed project proposals.
Manage straightforward projects from start to finish through all RIBA stages.
This role is ideal for someone who thrives in a creative, fast‑moving environment and wants to stretch their skills across a wide range of disciplines. Working for the Trust means being part of a passionate, multi‑skilled team where you’ll collaborate with designers, engineers and specialists to shape real, positive change in communities. It’s an opportunity to grow your technical expertise, tackle meaningful challenges, and make a visible impact on the places people walk, wheel and cycle every day.
ABOUT YOU
We’re looking for someone who has experience and understanding in the areas listed below. You don’t need to meet every requirement — if you feel you’d be a good fit, we encourage you to apply.
A degree or equivalent qualification in a relevant field, such as Civil Engineering, Traffic Engineering, Highway Design, Urban Design, Landscape Architecture, or another relevant and clearly demonstrated specialism, with at least two years of experience.
OR five years of work experience in a relevant role.
Competence in using design software that is appropriate for the role, e.g. AutoCAD suite including Civil 3D and other packages.
A working understanding of guidance and good practice in healthy street design, including inclusive design principles and a holistic approach to creating placesA working understanding of health and safety management, including how to apply the CDM Regulations.
The ability to work in a way that promotes the safety and wellbeing of children, young people and adults at risk.
LIVING OUR VALUES
At the Walk Wheel Cycle Trust, we’re a values‑driven organisation. We’re looking for people who are:
Always Learning – curious, open‑minded and committed to continuous improvement.
Championing Equity – inclusive, respectful and focused on ensuring everyone has a voice and fair opportunity to succeed.
Taking Ownership – proactive, responsible and empowered to make things better.
Delivering Together – collaborative, transparent and motivated by shared success.
Through our values we make it possible for more people to walk, wheel and cycle safely, healthily and joyfully.
WHAT WE OFFER
We want you to feel supported, valued, and empowered in your role. That’s why we offer flexible working, a positive team environment, and benefits designed to support your wellbeing, finances, and family life.
WellbeingSupport
28 days’ leave per annum plus bank holidays for full-time employees
Option to buy an extra week of annual leave (pro-rata for part-time employees)
Paid volunteer days to support causes you care about
Free, confidential support service available 24/7
Access to cycle-to-work schemes through Green Commute Initiative and Cycle Scheme
FinancialBenefits
Up to two extra days of paid leave (pro rata for part‑time colleagues) when travelling sustainably for holidays.
Group Personal Pension scheme with a 6% or 7% of basic salary contribution being matched by Walk Wheel Cycle Trust
Bike, computer and season ticket loans
Discount benefits
Death in Service benefit – 3 x annual Salary
Family FriendlyPolicies
Enhanced maternity and paternity pay
Flexible Working practices (full time hours are 37.5 per week, Monday - Friday)
ADDITIONAL INFORMATION
Application deadline: 23:59, 31 August 2026
Interviews will be held via Microsoft Teams during the week commencing 14th September 2026. To apply, please complete our online application form.
We actively welcome applications from people of all backgrounds, particularly those underrepresented in our workforce, including people of colour and candidates with disabilities. Adjustments are available throughout the recruitment process.
Adjustments are available throughout the application process.
We're the charity making it possible for everyone to walk, wheel and cycle



Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
If you share our vision that ‘every young person should be empowered to gain the confidence, independence and skills they need for a better and brighter future’ we might have the perfect role for you!
ThinkForward is recruiting a Progression Coach in Nottingham Central, to join our team on a 12 month fixed term contract, delivering our unique programme supporting young people into further education and employment. If you are….
· Passionate about, and experienced in, supporting young people to make amazing decisions about their futures
· Committed to equity, diversity, anti-racist and anti-discriminatory practice
· Persistent, empathic and agile in your style of work and able to apply a coaching approach to the delivery of our programme
· Able to tell the stories of our work through data
· Confident in running one-to-one and group work sessions
· Knowledgeable of employability practices and the importance of tailored progression planning for young people
…then please click on the job pack for our role description and information pack for more details about ThinkForward and the role you could play, then apply with your CV and cover letter.
We look forward to hearing from you.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
An exciting opportunity to join the team as a Bar and Catering Supervisor to work in the Engine Shed Café both in the daytime and for events. Main duties of this role will include, serving customers and setting up for and working a range of student and external events.
The client requests no contact from agencies or media sales.
Adviser – Communities
Part time (28 hours a week)
£25,039.20 a year (£31,299 a year full time equivalent)
Leeds LS10 1JF
1 in 4 of us in the UK are disabled and we are a diverse, proud, and vibrant community. We’re here to create an equal future with all disabled people. We campaign to transform attitudes to disability, tackle injustice and inspire action. We are creating a powerful movement of disabled people, allies, organisations and businesses.
Together we will be unstoppable.
Engage your community – Join Us as an Adviser- Communities
Make a Lasting Difference for Disabled People in Your Region
· Are you passionate about making a real difference at the grassroots level?
· Do you want to help drive social change and champion disability rights in your local area?
· Can you bring together people, partnerships, and ideas to create lasting impact?
· Are you ready to support events, campaigns, and conversations that tackle inequality head-on?
· Do you have the energy and skills to mobilise communities?
If this sounds like you, join us as our Community Adviser and help turn passion into power.
Permanent, Part time (28 hours a week)
Location: This role will be based at Leeds Scope Community Hub, 3 Brewery Wharf, Dock Street, LS10 1JF.
Closing date for applications: 11:59pm GMT, Tuesday September 1st 2026.
Our Services team based in Leeds has an opening for a Helpline Adviser.
What we are looking for:
· An enthusiastic and bold presence in our local hub and the community.
· You will deliver direct support and spark change on the ground.
· You can support the creation and running of impactful local events and campaigns.
· You are a brilliant communicator who can build excitement both on social media and in the office.
· You can bring people together from across the region to champion Scope’s mission.
· You can inspire others and make things happen.
· You have a digital know-how and a proactive, ‘let’s go’ mindset.
· You have a genuine fire for justice and for advancing disability rights.
· You show an appreciation of Scope’s values and our ambition of everyday equality for disabled people.
This is your opportunity to support driving real change community by community.
Please include examples in your application that show how your skills, experience, and values match the person specification in the job description.
We also ask you to share how you support Scope’s values and our goal of a fair and equal future for disabled people.
Additional information
You must have the legal right to work in the UK to apply for this role. We cannot provide visa sponsorship.
Anonymised applications
We use an anonymised application process to support our commitment to equality, diversity and inclusion.
All applicants must submit an anonymised CV and complete a short online application form.
Our values
Pioneering, Courageous, Connected, Open, Fair.
We trust each other and give colleagues freedom to be creative, push boundaries, and change minds.
Disability confident scheme
We are proud to be a charity committed to disability equality. We welcome applications from disabled people and anyone with an impairment, long-term condition, or access need. We want our colleagues to reflect the diverse communities we serve.
Scope is a Disability Confident Leader. We are committed to making sure disabled people have fair and equal access to work. As part of this, we aim to offer an interview to disabled applicants who meet the essential requirements of the role.
To be considered under our Offer an Interview Scheme (previously the Guaranteed Interview Scheme), please tick the relevant box on your application form.
If you need any adjustments or support during the recruitment process, please email us via our website.
You can also find more information about requesting adjustments for interviews on our website.
Important to know:
You must meet all the essential requirements in the job description.
If we receive a high number of applications for a role, we may need to prioritise interviews for disabled applicants who best meet the role criteria.
Equality, Diversity and Inclusion (EDI)
EDI is a priority at Scope. We welcome applications from people of colour and other underrepresented communities. We aim to create a culture where everyone feels they belong, treating all with dignity and respect. As a disability equality charity, accessibility and inclusion come first. We listen, learn and continuously improve.
Scope benefits
We believe hard work deserves reward and recognition. We offer a wide range of benefits including:
· 27 days holiday plus bank holidays
· Flexible, hybrid and remote working options
· Pay progression at 6 months and 2 years
· Company pension
· Excellent training and career development
· Strong colleague networks across disability, race and LGBTQ+
· Discounted gym membership, cycle to work scheme and much more.
How to apply
Please visit our website via the link and apply online.
Closing date for applications: 1st September 2026.
Oriau: 0.8CALl (28 awr yr wythnos) | Cyfnod penodol: Blwyddyn o’r penodiad
Cyflog: Gradd D: £33,662 – £39,559 (pro rata)
Dyddiad cau ar gyfer gwneud cais: hanner nos ddydd Sul 23 Awst
Rydym yn chwilio am Uwch Swyddog Polisi Cyhoeddus profiadol i gydlynu ein gwaith cyngor polisi a materion cyhoeddus – gan gyfrannu at gyflawni un o’n pedair prif flaenoriaeth strategol: “Cyfrannu at ddatrysiadau polisi mawr drwy gynnig cyngor annibynnol a galluogi cyfnewid gwybodaeth”. Rydym yn chwilio am rywun sydd â’r brwdfrydedd i ysgogi ein Cymrodyr anhygoel a’n rhanddeiliaid eraill i sicrhau bod ein gwaith yn effeithiol.
Bydd deiliad y rôl hefyd yn gyfrifol am ddarpariaeth Gymraeg a gwaith dwyieithog y Gymdeithas.
Dyma gyfle cyffrous i rywun sydd eisiau cyfuno gwaith hyblyg â rôl ddiddorol ac amrywiol mewn tîm deinamig. Rydym yn bwriadu cyflogi ar sail cyfnod penodol o flwyddyn (i ddechrau), ac ar sail 0.8CALl, ond yn barod i ystyried rhannu’r swydd.
Mae rhuglder yn y Gymraeg yn ofynnol ar gyfer y swydd hon.
*********************************
Hours: 0.8FTE (28hrs per week) | Fixed term: 1 year from appointment
Salary: Grade D: £33,662 – £39,559 (pro-rata)
Application deadline: midnight on Sunday 23 August
We are seeking an experienced Senior Public Policy Officer to coordinate our policy advice and public affairs work – contributing to the delivery of one of our four key strategic priorities: “Contribute to major policy solutions by providing independent advice and facilitating knowledge exchange”. We are looking for someone to with the enthusiasm to mobilise our amazing Fellows and other stakeholders to ensure our work delivers impact.
The role holder will also have responsibility for the Society’s Welsh Language offer and bilingual working.
This is an exciting opportunity for someone looking to combine flexible working with an interesting and varied role in a dynamic team. We are looking to employ on a fixed-term basis for one year (in the first instance), and on a 0.8FTE basis, but will consider job-shares.
Fluency in Welsh is a requirement of this post.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Location: London (with hybrid working available)
Closing date: Thursday 10 September
Interview date: Thursday 24 September in London
Salary: £100,000 pa
Brook is a 4 Day Week employer
About Brook
Brook believes in a society where everyone is supported to live healthy, safe and fulfilling lives. For over sixty years, Brook has been a pioneering force, transforming lives and communities. Brook fights for the right to excellent sexual health, mental health and wellbeing, offering lifelong support that is inclusive, non-judgmental and accessible to all. Our unique offer combines clinical services, relationships and sex education, outreach in community settings, wellbeing programmes and counselling. In 2025/26, we supported 1.45 million people through our frontline services. We delivered 4,053 mental health and wellbeing interventions, supported 111,931 people through our education and wellbeing work and supported 57,071 people through our all-age clinical services.
About the role
We’re looking for a Director of Engagement, Communications & Income to provide strategic leadership across income generation, service development, marketing, communications, policy and external engagement.
The role is key to strengthen organisational sustainability by securing diverse and sustainable income streams. You will provide strategic leadership for service development and oversee the identification, development and submission of high-value, complex bids and tenders for commissioned services.
You will oversee communications, marketing and brand activity ensuring communications effectively position the organisation to attract funders, donors, corporate partners and stakeholders. You will lead the organisation’s external engagement strategy to enhance profile, influence and reach.
About you
You will have significant senior leadership experience and be skilled at collaborative working. Your outstanding leadership, influencing and relationship-building skills will be evidenced through a track record of securing income from diverse sources. You will have extensive experience in in communications, brand development and stakeholder engagement.
Your ability to efficiently manage a complex and busy workload with conflicting priorities will enable you to work well under pressure and deliver to deadlines. You will have an in-depth knowledge of the charitable funding landscape, the public sector commissioning environment and a broad range of communications activities.
Benefits of working for Brook:
Please note - this role requires the successful applicant to undertake an enhanced DBS check. Candidates must be able to provide paperwork demonstrating their right to work in the UK.
Please note: internal applicants with live sanctions will not be considered for this role.
We reserve the right to close this vacancy when we are in receipt of sufficient applications. Should you wish to apply for this post you are advised to submit your application as soon as possible.
Due to the high number of applications for this post, it will not be possible to respond to every application. We will contact you within 4 weeks of the closing date if you have been shortlisted for the role.
Thank you for your interest in working for Brook.
Brook Safeguarding with Purpose
Working with People Safely. Safe Place, Safe People.
The client requests no contact from agencies or media sales.
Location: Sheffield
Depending on the needs of the service, there is potential for limited flexible/hybrid working within this role. Arrangements will be discussed with the successful candidate.
Salary: Grade 5 - £38,724 or Grade 6 - £44,323 per annum depending on experience
Full time: 35 per week
Contract: Fixed term until 31st March 2027
Closing date: Wednesday 2nd September 2026 at 11.30 pm
Join Shelter as a Housing Solicitor, in our mission to drive systemic change and fight for Justice.
If you are a dedicated Solicitor with a strong commitment to addressing the housing crisis we welcome you to apply for this role.
At a time when the housing emergency continues to deepen, your experience could help transform lives and challenge the systems that perpetuate injustice. Come and play a central role in our mission as a Solicitor to defend the right to a safe, and secure home.
Working with Shelter means being part of a passionate team that believes a safe home is a fundamental right. Here, your legal skills don’t just change lives—they shape a fairer housing system
About the role
Using your legal expertise, you will play a key role in tackling housing in justice and unfair housing practices. You will be working under our Legal Aid contract, delivering legal advice and representing tenants at court where needed. Delivering systemic change through legal challenge to prevent homeless will also be a considerable part of the role. You will also work with the team in the Hub to help make sure people in the community are aware of their housing rights and how to enforce them, as well as providing support to Trainee Solicitors and Legal Advisers, ensuring good practice and compliance.
About You
In this role, you will:
Benefits
We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.
About Shelter
Home is a human right. It’s our foundation and where we thrive. Yet everyday millions of people are being devastated by the housing emergency.
We exist to defend the right to a safe home. Because home is everything.
We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.
Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist.
About The Team
Our Legal Service provides specialist legal knowledge across Shelter through four teams covering Community Legal advice, Strategic Litigation, and Legal Support Team. You will be part of our Community Legal Team, who are based across our 11 hub locations and work alongside hub colleagues every day to fight housing injustice and deliver systemic change relating to housing practice in our local communities.
Shelter Sheffield has a housing legal contract as well as a contract to deliver the County Court Housing Loss Prevention Advice Service at Sheffield and Doncaster. You will be based in the Sheffield community hub which has the overall aim of preventing homelessness and improving homelessness services for the people of South Yorkshire.
The advice and support team in Sheffield has been established for over 20 years, taking a holistic approach and focuses on emergency homelessness, support for children, families and people experiencing domestic abuse, as well as those with multiple and complex needs.
How to Apply
Please submit your work history and a supporting statement with responses to the first 5 'About You' points outlined in the job description of no more than 1500 words. Please provide specific examples following the STAR format and ensure you demonstrate how you address the behaviour below throughout your responses:
• We prioritise diversity and have an inclusive and open mindset
Safeguarding Statement
Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.
Recruitment Agencies
Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Money Advice Support Officer.
This is a community-based role requiring regular face-to-face appointments with clients across Exeter. We're looking for people who genuinely want to make a difference. You don't need to have worked in money advice before. If you're an excellent communicator, a natural problem solver and enjoy working with people, we'll provide the training and support you need to succeed. This role is about much more than providing advice. It's about building trusted relationships with people who may be experiencing financial hardship, poor mental or physical health, trauma, disability, homelessness, digital exclusion or other barriers that make accessing traditional services difficult. If you're compassionate, resilient, organised and committed to helping people rebuild their confidence and financial stability, we'd love to hear from you.
Job Purpose:
The Client Liaison Officers are the first point of contact for individuals referred into the Crisis & Resilience Service and play a vital role in ensuring people receive timely, compassionate and person-centred support. Acting as the gateway into the service, you will build trusted relationships from the very first contact, undertaking holistic assessments to understand not only an individual's financial situation but the wider circumstances affecting their wellbeing and resilience.
You will respond quickly to people experiencing financial hardship or crisis, helping to stabilise their immediate situation through income maximisation, welfare benefits advice, crisis planning and practical support. Working closely with partner organisations, you will ensure every client is connected to the right support at the right time through a coordinated 'no wrong door' approach. You will maintain regular contact with clients throughout their journey, preventing disengagement and ensuring individuals feel supported whilst awaiting ongoing casework. Through empathy, knowledge and flexibility you will remove barriers to engagement, helping clients prepare for specialist advice and supporting them to build the confidence and skills needed for long-term financial resilience.
The role combines triage, welfare benefits advice, crisis intervention, client engagement and case coordination to provide an accessible, responsive and trauma-informed service for some of the most vulnerable people in the community.
Main Duties and Responsibilities
Client Engagement and Triage
· Act as the first point of contact for all referrals into the Crisis & Resilience Service.
· Contact new referrals promptly, normally within one working day wherever possible.
· Build positive, trusting relationships from the first interaction.
· Complete holistic needs assessments to understand each client's circumstances, priorities and support needs.
· Identify risks relating to homelessness, utility disconnection, enforcement action, safeguarding and financial crisis.
· Assess barriers to engagement including poor mental health, disability, trauma, digital exclusion, literacy, caring responsibilities and rural isolation.
· Undertake and maintain appropriate risk assessments, including those relating to lone working, to support and safeguard the health, safety and wellbeing of clients and staff.
· Agree preferred communication methods with each client and tailor support accordingly.
Crisis Intervention
Provide immediate practical support to help stabilise clients experiencing financial hardship by:
· Maximising household income through welfare benefits advice and applications.
· Supporting Crisis Fund applications where appropriate.
· Completing benefit entitlement calculations.
· Assisting clients to gather supporting evidence.
· Developing emergency budgets.
· Identifying priority debts.
· Negotiating with priority creditors where appropriate.
· Supporting Breathing Space applications.
· Protecting essential services including fuel and housing.
· Arranging emergency support including food, fuel and other crisis assistance where available.
Aim to stabilise urgent situations within three working days wherever possible.
Welfare Benefits Advice
· Provide high-quality welfare benefits information and advice.
· Complete benefit entitlement checks.
· Support new claims and changes of circumstances.
· Assist clients with mandatory reconsiderations and appeals where appropriate.
· Identify opportunities to maximise household income.
· Keep knowledge of welfare benefits legislation up to date.
Client Journey and Case Coordination
· Allocate clients to the most appropriate adviser based on complexity and need.
· Maintain oversight of client journeys.
· Ensure no client disengages or is lost within the system.
· Maintain regular contact with clients awaiting specialist advice.
· Support clients to engage with "Get Advice Ready" sessions to help clients prepare documentation and understand the advice process.
· Make warm referrals to partner organisations with client consent.
· Support seamless transitions between crisis intervention and longer-term casework.
Outreach and Accessibility
· Deliver support flexibly through telephone, video, secure digital communication, outreach venues and home visits where appropriate.
· Remove barriers preventing individuals from accessing advice.
· Adapt communication styles to meet individual needs.
· Promote financial education opportunities and encourage participation where appropriate.
Partnership Working
· Develop positive working relationships with partner organisations.
· Liaise with statutory agencies including housing, adult social care, DWP and health services.
· Attend multi-agency meetings where appropriate.
· Promote the "No Wrong Door" approach to service delivery.
Systems, Recording and Compliance
· Maintain accurate and timely case records using AdvicePro.
· Complete all monitoring requirements.
· Record outcomes, interventions and client progress.
· Maintain GDPR compliance.
· Use digital systems including client portals, Open Banking and automated workflows where appropriate.
· Ensure safeguarding concerns are recorded and escalated immediately.
Continuous Improvement
· Participate in supervision and reflective practice.
· Contribute ideas for improving systems and processes.
· Support service evaluation through client feedback and case studies.
· Keep professional knowledge up to date through continuous professional development.
Our vision is to eliminate social isolation and financial hardship.
The client requests no contact from agencies or media sales.