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Branch Manager
RSPCA Finchley, Golders Green, Hendon & District Branch
Salary: £32,000–£35,000 per annum (depending on experience)
Contract: Permanent
Hours: Full-time, 37 hours per week
Location: Hybrid, with regular travel across the branch area including East Finchley and North Finchley shops
About the role
At the RSPCA Finchley Branch, we are seeking a practical and organised Branch Manager to support the delivery and development of our local animal welfare services and the oversight of our retail operations through the line management of Shop Managers.
This is a strategic role with a hands-on focus on operational delivery, responsible for overseeing day-to-day operations across animal welfare, retail operations through the line management of Shop Managers and volunteer activity. Working closely with Trustees, the postholder will help ensure that services are delivered effectively, safely and in line with our charitable objectives, with a clear focus on achieving positive outcomes for animals and the community.
The role is hybrid, combining remote working with regular travel across the branch area, including visits to our charity shops in East Finchley and North Finchley, as well as occasional in-person meetings and operational activity where needed to deliver the Branch outcomes in line with the agreed objectives and priorities.
In this role, you will
You will be responsible for the effective delivery of animal welfare outcomes across the branch, ensuring animals are safely supported from intake through to rehoming, while also supporting the RSPCA Inspectorate. Alongside this, you will oversee day-to-day branch operations, including managing a small team of staff and volunteers, overseeing the performance of the branch’s retail activity through the line management of Shop Managers to contribute to sustainable income.
Working with the Chair and the relevant Trustee portfolio lead, including the Treasurer, to ensure financial oversight, governance and compliance and to deliver the agreed objectives, and working with veterinary partners, staff and volunteers, other RSPCA branches as well as other charities, you will ensure that services are delivered consistently, responsibly and in line with the branch’s priorities.
About you
You will be comfortable working in a role that combines strategic and operational responsibilities, and able to organise your workload effectively. You will have experience of coordinating services or operations and managing both staff and volunteers, achieving results through effective line management, and bring a genuine passion for animal welfare and a commitment to achieving positive outcomes through well-organised and consistent delivery. You will also have a calm and practical approach, with the ability to build and maintain positive working relationships with staff, volunteers and the local community, and a strong commitment to delivering meaningful and lasting outcomes for animals.
What we offer
This is an opportunity to play a key role in supporting animal welfare in the local community, with the ability to make a direct and meaningful impact through the delivery and development of branch activities.
The position offers a salary of £32,000 – £35,000 per annum (depending on experience)
25 days annual leave plus bank holidays
Flexible working hours, to be agreed in line with the needs of the role
Supportive working environment with close engagement with Trustees
Additional information
Regular travel across the branch area and beyond is required, and occasional evening or weekend work may be necessary.
A full, clean driving licence is essential for this role.
How to apply
Please submit your CV and a covering letter (maximum 2 pages) outlining your reasons for applying and how you meet the essential criteria set out in the job description.
Please submit your CV and a covering letter (maximum 2 pages) outlining your reasons for applying and how you meet the essential criteria set out in the job description.
Previous applicants do not need to reapply. If you have not heard from us within three weeks of submitting your application, please assume that you have not been shortlisted.
Registered Charity
21 - 50
The client requests no contact from agencies or media sales.
Thank you!
RSPCA South West London
Part-time - 24 hours per week (3 days)
6-month fixed-term contract
£35,000 FTE (pro rata)
Home-based with regular local travel across South West London
Do you have a track record of leading teams, improving operations and supporting people through change?
TPP Recruitment is pleased to be partnering with RSPCA South West London an independently registered charity dedicated to improving the lives of animals across South West London. Based in Wandsworth, the branch works tirelessly to rescue and care for animals in need, promote animal welfare and inspire compassion within local communities.
We are seeking an Interim Branch Manager to provide leadership and stability during a six-month period while also helping strengthen key operational and people processes across the organisation.
Reporting to the Treasurer of the Board of Trustees, this is a varied and autonomous role that combines operational management, team leadership, stakeholder engagement and organisational improvement.
Key responsibilities
- Lead the day-to-day management of the branch
- Support and develop staff and volunteers
- Manage performance and ensure effective people management practices
- Work closely with Trustees and act as a key point of contact for stakeholders
- Oversee branch operations, administration, compliance and health and safety
- Support income generation activities including retail operations, online sales, grants and fundraising initiatives
- Review and improve policies, procedures and systems
- Deliver operational improvement projects that enhance effectiveness and sustainability
- Help create greater structure, accountability and consistency across the organisation
We welcome applications from candidates with experience in charity, operational or service-led environments.
You may currently be working as a:
- Charity Manager
- Operations Manager
- Service Manager
- Branch Manager
- Community Services Manager
- Retail Area Manager
- Office and Operations Manager
- Strong leadership and people management experience
- A proven ability to manage and develop teams
- Experience improving operational processes and ways of working
- Confidence dealing with performance issues and implementing policies and procedures
- Strong stakeholder management skills, ideally including working with boards or trustees
- Excellent organisational and problem-solving abilities
- A collaborative and hands-on approach
This is an opportunity to make a genuine impact within a charity dedicated to animal welfare. You'll have the chance to provide stability, support a committed team and deliver improvements that will benefit the organisation long after the assignment ends.
If you're an experienced manager who enjoys combining operational leadership with people-focused improvement, we'd love to hear from you.
Closing date: Applications will be reviewed on a rolling basis, so early applications are encouraged.
We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.
