Business support coordinator jobs

At the heart of Starlight’s fundraising and marketing strategy is a focus on building lasting, meaningful and relevant relationships with our supporters. We are committed to demonstrating the importance and value of every contribution, and to ensuring that every interaction with Starlight is positive, personal and professional.

The Supporter Care Coordinator plays a vital role in supporting all areas of fundraising and marketing by acting as a central point of contact for our supporters. You will ensure that every supporter experience reflects Starlight’s values, balancing warmth and empathy with accuracy, efficiency and strong processes.

You’ll enjoy talking to supporters, taking time to understand them, listening to what matters to them and making sure they feel genuinely valued and appreciated. You’ll also take pride in Starlight’s reputation for excellent supporter care and will be motivated to deliver high standards of customer service while ensuring donations and data are handled accurately, securely and in line with agreed processes.

This role offers the opportunity to develop your fundraising knowledge and skills, supporting a wide range of fundraising activity including individual giving, community and challenge events, corporate partnerships, legacies and in-memory giving, and trusts and foundations. With your experience and expertise, you will help ensure we deliver consistently positive, timely and well-managed supporter interactions that contribute to supporter retention and long-term income growth.

People are at the heart of everything we do at Dandelion Time, whether they are our staff, volunteers, or the families we work with.  Being hands-on in the natural world is the basis for our activities and creativity at Dandelion Time. We care for the earth, plants, animals and each other.

We are excited to welcome someone new into our vibrant, committed and welcoming team as we deliver deeply rewarding work with vulnerable children and their families.  If you enjoy working with people, numbers, data and systems,and you get a buzz from keeping things running smoothly, this role will give you plenty of variety and purpose.

You’ll play a key part in our finance administration, keep essential policies and procedures up to date, and support the coordination of our staff and volunteers. From bookkeeping and invoice processing to maintaining accurate records, supporting recruitment and safeguarding checks and helping create a safe, well‑organised environment, your work will make a real difference every day.

Whilst some bookkeeping experience is important, you don’t need to be an expert in everything else.  Your confidence with numbers, organisation skills, willingness to learn and positive, “can‑do” attitude will ensure your success in this role. 

If you thrive in a lively and supportive team and want to contribute to something meaningful, we’d love to hear from you.

Pembroke College Oxford is seeking a highly organised and analytical Development Operations Manager to play a central role in supporting the College’s Development and fundraising activities.

Founded in 1624, Pembroke is an inclusive and dynamic College based on a central site in Oxford that combines historic quadrangles with award-winning new developments. The College has ambitious plans for the future and an active programme of alumni engagement, stewardship and fundraising to support its academic mission and long-term sustainability.

The Development Operations Manager is a pivotal role within the Development team. Working closely with the Development Director, the post-holder will be responsible for the operational foundations that underpin the College’s fundraising activity, including alumni database management, gift processing, prospect research, reporting, and insight generation. The role is essential to ensuring that the Development team works efficiently, accurately, and strategically, supported by high-quality data and robust processes.

The post-holder will manage the College’s alumni database (DARS), acting as a knowledgeable and trusted first point of contact for database queries, and will lead projects to improve data quality and compliance. They will also play a key role in analysing giving patterns and engagement trends, preparing reports for colleagues and committees, and supporting the identification and tracking of potential donors. In addition, the role includes dotted-line management responsibility for the Development Coordinator, with a particular focus on overseeing operational activity.

This post would suit someone who is confident working with complex data, highly numerate, and able to spot patterns and trends. The successful candidate will be an excellent communicator, able to work collaboratively within a small, interdependent team, while also exercising discretion and sound judgement when handling confidential information.

Benefits include membership of the University staff pension scheme, free lunches during working hours when the College kitchens are open, and a generous annual leave entitlement of 30 days, in addition to public holidays. Opportunities for training and professional development are also available.

Key responsibilities

The main duties to be carried out by the post-holder include:

Data and Database Management

• Manage the alumni database (‘DARS’) and ensure that data held on alumni is GDPR compliant, comprehensive, and up to date.
•  Oversee projects to maintain and improve the quality of the College’s alumni data and ensure engagement activities are accurately and effectively recorded.
•  Produce data exports for third-parties such as consultancies and mailing houses and ensure any data received is processed and imported accurately.
• Produce accurate data content for publications such as lists of stewardship group members and deceased alumni.
• Become a competent ‘super-user’ of the DARS database and act as first point of contact for the Pembroke Development team for any queries about the database, ensuring that the team is both confident in using it and consistently recording data in line with GDPR.
•  Actively engage with the central University team delivering the successor to DARS, ‘Halo’, to ensure it meets the College’s requirements, and lead on the migration to Halo at the appropriate time.

Prospect Research and Tracking

• Undertake prospect research to identify potential major donors among the College’s alumni and supporter base.
• Oversee research into alumni in particular regions in advance of College trips.  
• Manage Pembroke’s prospect management processes, working with fundraisers and others to identify and assign new prospects within the team.
• Work with the Development Coordinator to prepare donor and prospect profiles ahead of events, trips, and meetings.

Insights, Trends and Segmentation

• Working closely with the Development Officer (Regular Giving and Legacies), proactively and creatively analyse patterns of giving to enable the team to target and segment Regular Giving appeals more effectively.
• Conduct research into wider sector giving trends, and provide recommendations for better engagement.
• Prepare regular reports on donor and engagement activities for the team and wider College, including the Development Committee and Campaign Board.

Gift Processing

• Ensure all changes to Direct Debits including cancellations and amendments are actioned in the agreed timescales. Communicate with donors in respect to these changes.
•  Liaise regularly with the PCFNA (Pembroke’s 501(c)(3)) to ensure donations made through it are accurate.
• Record all donations including cheques/PCFNA/one-off bank payments as pledges on DARS.
• Identify missed pledge payments or recurring gifts.  
• Support the Finance Business Partner in all Gift Aid administration including Gift Aid compliance, securing outstanding Gift Aid declarations and updating old Gift Aid declarations and review of non-eligible declarations.
•  Liaise closely with the finance team to ensure donations are accurately classified and reported
•  Ensure that gift agreements and associated commitments (e.g. Gift Aid, pledges, payment schedules) are recorded accurately and actioned.
•  Research into historic donor funds, where necessary.

Gift Acceptance

•  Manage the gift acceptance process, ensuring that the College accepts gifts appropriately and in line with its Gift Acceptance Policy and Fundraising Policy.
•  Undertake all necessary research and due diligence on prospective donors, and liaise with the central University and third-party providers of due diligence services where required.
•  Oversee the gift acknowledgement process.

Management

•  Supervise (with a dotted line reporting relationship) the Development Coordinator, with particular responsibility for overseeing their work in the Operations functional area.
• Be available for regular 1:1 meetings and as a point of contact for any queries, and support their line manager in making sure they receive all necessary training, induction and information to succeed in their role.

Other

• In common with all posts, ensure compliance with the College’s policies and procedures, statutory obligations, and best practice. 
• Be the principal liaison with the Gift Registry and DARS teams, and keep upto-date with changes/improvements to the system and how to utilise them.
• To undertake such other duties as may be reasonably required by the Development Director, which may include travel and occasional event attendance outside standard working hours.

For person specification, please see the Job Description attached.

To apply, please submit an up-to-date CV and a covering letter, together with details of two referees.

By providing finance and support, at SIB we enable charities and social enterprises to exist, grow and thrive. We have disbursed £0.8bn to thousands of organisations since 2002. Our team believes in the power of the social economy, champions the charities and social enterprises we support - and we are all working together to build stronger communities and a fairer society. 

It is a hugely exciting time to join the organisation. We are growing, investing in our expert team, and building on the successes of the last few years. 

Find out more about our values and what we do by visiting our website.

Our values are: People First, Curious, Bold, Collaborative, Accountable

About this role:

Reporting to the Head of Policy and Communications, the Policy and Communications Coordinator will support SIB’s track record of sector, government and media engagement, notably the high standard of publication set through its media partnerships with Tortoise and the Financial Times, its contributions to the policy landscape in the social sector, and its in-house data analysis and insight generation. This new post will contribute to SIB’s ongoing communications and public policy work and its reach and influence, building on a growing base of expertise across SIB’s three strategic priority areas: Green Transition, Infrastructure and Services.

Key responsibilities

1. Support the Head of Policy and Communications to deliver the Policy and Communications strategy for SIB.

2. Making use of media and parliamentary tracking software keep abreast of SIB’s strategic policy areas, sharing accessible updates and digests of relevant legislation and central and local government programming and media coverage.

3. Attend / watch online relevant parliamentary committees, All Party Parliamentary Groups (APPGs) and Commons and Lords sessions, capturing relevant outcomes and identifying MPs and Lords that SIB should seek to work with / influence.

4. Support the Head of Policy and Communications to identify a key parliamentary contacts list. Create tailored communications for these key contacts which share relevant statistics and case studies from SIB’s portfolio, alongside policy influencing lines. This will include drafting questions and briefings where relevant, and ensuring that regular contact is maintained. 

5. Support the drafting of consultation responses and press releases using SIB’s core messaging, reporting, research and data.

6. Support SIB’s annual party conference attendance with coordination and administration in advance and in person.

7. Support the Head of Policy and Communications with attendance at influencing meetings and webinars with, for example, the Association of Decentralised Energy, Community Energy England, Locality, Better Society Capital, the Access Foundation and others.

8. Draft internal and external copy for newsletters and the SIB intranet and website.

9. Monitor the press email address and support correspondence with journalists on reactive and proactive stories.

10. Attend and provide oversight to the Social Investment Forum, as part of SIB’s secretariat and hosting.

11. Write, edit and produce engaging and relevant content at pace for web, social media and e-newsletters, as well as earned and paid channels.

12. Management of external suppliers of communications and policy activities, including agencies, designers, consultants and think tanks.

13. Work with the Marketing Manager, Marketing and Events Coordinator, Business Development Manager and wider team to deliver successful external events with customers, stakeholders and partners including attendance at Party Conferences.

14. Work in line with the organisation's values, principles and processes to achieve operational excellence.

15. Adopt our continuous improvement and learning ethos

16. Support and embed equality, diversity and inclusion into day-to-day behaviours and activities within your role as well as contributing more widely across SIB’s commitment to E, D & I

17. Support and contribute to the implementation and delivery of SIB’s strategy

18. In agreement with manager to undertake other tasks and work on cross team projects that support the objectives of SIB as required

Core competencies

• Previous experience of working in a public policy, PR, marketing, external affairs or communications role
• Excellent writing skills
• Good research skills, with an ability to absorb large amounts of information at pace, including in unfamiliar policy areas and produce cogent syntheses
• Strong collaboration skills, with the ability to work effectively teams across functions in an integrated way
• Good established networks through experience in a similar role, and a commitment to expanding those networks to support SIB’s strategic aims
• Experience of building effective media partnerships
• Good working knowledge of data-driven storytelling in a variety of outlets from organisation websites to mainstream media and confidence in interpreting data and understanding the key points to be drawn from it to gain traction in media and campaigning environments
• Experience of developing and delivering effective communications campaigns, including through a range of digital channels
• Strong planning skills and an ability to multi-task, work well under pressure and meet deadlines
• Strong understanding of UK political context, especially as it concerns the social economy, and parliamentary process
• An understanding of how to promote research, policy papers, data analysis and other activities of a think tank and consultancy
• Excellent IT skills and the ability to learn new programmes quickly

Desirable competencies

• Data visualisation skills
• Data storytelling
• A good aesthetic eye and ability to shape images, visuals and formatting, and to liaise confidently with designers
• Understanding of the UK charity and social enterprise sectors

Education / Professional experience

• Experience in policy, research and media
• Experience of collaborative working across teams
• In-depth digital communications expertise

Job Title: Schools Engagement Coordinator (Inspiring the Future)

Reports to: Head of School Programmes

Location: Quantum House, 22 – 24 Red Lion Court, Fleet Street, EC4A 3AB. The role is open to hybrid working but the candidate would be expected to be in the office one day per week

Purpose: This is a fantastic opportunity to take on the role of Schools Engagement Coordinator for Education and Employers on the internationally recognised Inspiring the Future programme. As a charity, our mission is to: ‘ensure that every young person in our country, wherever they live, whatever their parents or carers’ circumstances, has the opportunity to meet a diverse range of volunteers to hear first-hand about jobs and the world of work’.

This key post is part of the Schools Engagement Team with responsibility for working closely with primary school and secondary school teachers and leaders to support them with running activities involving a diverse range of volunteers from the world of work. The role is rewarding and varied and will include supporting delivery of funded projects aimed at these audiences and general administrative support. 

Remuneration: £27k per annum

Additional Terms: We offer an excellent overall package with 30 days paid holiday, exclusive of Statutory Bank Holidays, plus a competitive pension scheme and a volunteering allowance of up to 5 days per annum – pro rata in accordance with the length of contract. Additional family friendly benefits, including enhancements to Statutory Payments.

Appointment Terms: Permanent and full time

Job Purpose:

Reporting to the Head of Schools Programmes, the Schools Engagement Coordinator is responsible for working closely with school staff in promoting and empowering schools to utilise Inspiring the Future and Primary Futures, alongside delivering virtual activities for schools. These programmes are an online system connecting schools to an enormous range of fascinating volunteers from the world of work for virtual or in person activities to raise aspirations, provide insight into jobs, tackle stereotypes and demonstrate how learning at school in the present links to opportunities in the future.

This role will be split between supporting the general self-service programme for schools nationally in an administrative capacity and delivering on funded projects including delivering activities to a case load of schools across parts of the country. There is opportunity to interface directly with children and young people from both secondary and primary schools. through facilitating virtual and in person interactive activities with volunteers.

What we are looking for in a candidate:

Education and Employers is a small charity working at a rapid pace to bring about change. This is a dynamic role for someone looking to gain a breadth of experience in the charity sector and keen to learn about the education sector and career-related learning, social mobility and volunteer engagement.  We are looking for someone passionate about motivating and inspiring children who relishes working with a range of stakeholders to create impactful activities.

The Engagement Coordinator will work closely with the Head of School Programmes and wider Inspiring the Future team to undertake the following key accountabilities:

Key Accountabilities:

The following areas are broken down to reflect the proportion of the role dedicated to each area, over the course of the academic year, with priorities differing at different times of year

Enquiries management and administrative support across the programme team:

• Managing the enquiries inbox and switchboard phone number, responding to enquiries from schools and volunteers about the charity’s work and programmes and how to sign up
• Providing targeted support to schools such as phone calls to primary, secondary schools and colleges independently utilising the programmes using a RAG (red, amber, green) system to convert them to successful activities
• Providing administrative support across the volunteer and school engagement teams, including record-keeping, data entry, meeting minute-taking, scheduling, event coordination, etc
• Monitoring new registrations from schools and sending welcome emails, keeping this up-to-date with the latest opportunities and messaging for schools
• Use Salesforce CRM to support with data management, assisting with maintaining up to date records and supporting data cleansing as needed
• Other ad-hoc administrative tasks as needed

School Engagement:

• Supporting new teacher registrants with onboarding processes such as welcome emails, platform demonstrations, info webinars
• Writing and coordinating persuasive communications campaigns to different groups of schools that have an interest in engaging with volunteers from the world of work
• In collaboration with rest of team, identifying need for and developing new resources and guidance to meet teacher needs and support them to make the most of our offers
• In collaboration with rest of team, developing and implementing new processes and technical improvements, to support increased school engagement.

Project Delivery:

• Recruiting and engaging schools according to the geographic or sector focus of a funded project
• Managing relationships with a case load of schools in different areas of the country to host planning calls, deliver sessions, gather evaluation data and ensure a legacy of independent usage
• Setting up virtual and face-to-face activities including school liaison, securing volunteers, test calls, setting up on the Inspiring the Future system and hosting on tech platforms e.g. Zoom
• Facilitating virtual and face to face activities to pupils to link with volunteers, hosting and designing themed sessions online to ensure an interactive and engaging experience for children and volunteers, following a Q&A or job guessing-game format.
• Supporting and co-hosting sessions to teachers including teacher training, staff meetings and info webinars to promote Inspiring the Future, deepen engagement and demonstrate independent usage
• Supporting the development of educational resources that provide insight into the world of work and different sectors

Person specification:

We are looking for someone with the following Skills/ Knowledge/ Expertise

Essential

• Minimum one year’s experience in a customer service, school engagement or school-based role
• Experience in successful relationship management – ability to engage confidently and sensitively with schools/colleges and at a range of levels of seniority up to and including headteacher level
• Outstanding customer service and telephone manner, including handling large volumes of email enquiries and dealing with difficult situations politely and assertively
• Strong organisational and administrative skills including close attention to detail and effective time management
• Persuasive and confident communicator who is influential, and effective in presenting a concept both in person and on the phone.
• Good level of education, demonstrating capability in producing written content to a high standard.
• Demonstrable experience of managing a diverse workload; being able to prioritise work and working under pressure.
• Good working knowledge and practical application of Microsoft Office tools

 Desirable

• Passion for supporting young people in realising their potential through harnessing skilled volunteers to engage in education
• Experience in virtual facilitation with children and young people
• Experience of project management and delivery
• Experience of client relationships management (CRM) databases, in particular Salesforce
• Experience of marketing to schools
• Experience of working in a small team
• Experience of working with volunteers
• Understanding of safeguarding, risk management and data protection
• Comfort and confidence in working with data to inform actions

Personal Attributes

• Commitment to uphold our charity’s five values - Inspiring, Inclusive, Innovative, Impactful, Integrity
• Flexible – responsive to changing operational context and new opportunities
• Team Player: working collaboratively and flexibly to achieve outcomes and is keen to add value to the organisation’s culture and ethos
• Able to undertake some occasional work in the evenings and at weekends
• Able to travel in the UK if required

Application process

The Education and Employers charity values having a diverse workforce.  We are committed to equality of opportunity and welcome applications from individuals from all backgrounds. We offer a range of inclusive employment and family friendly policies as well as flexible working arrangements in order to support staff from different backgrounds. 

The closing date for applications is 9am on Wednesday 4th February and interviews will take place in the week of the 9th February. The organisation reserves the right to conduct interviews and appoint prior to the closing date dependent on the calibre of applications received.

Please send a covering letter of no more than 2-3 sides of A4 setting out your interest in and suitability for the role against the job description and person specification, together with an up to date CV. Please include your name and the role applied for in the subject line of your e-mail. Thank you

*Please note, in your cover letter we have a strong preference for human-written content. We want to hear about you, your genuine interest in the role, and why from your experience, skills, and personality you feel you are a great fit for the role

We will only consider applications with both a CV and covering letter and applications will only be accepted from those with the right to work in the UK with a valid passport/visa. 

Thank you for taking the time to consider this role. We very much look forward to receiving your application!

The Charity is fully committed to safeguarding those in our care. We plan our recruitment processes to ensure effective timelines for any required vetting processes such as enhanced DBS, qualification, reference and identity checks. The Charity also ensures that each staff member is appropriately trained for their duties with a comprehensive induction process on commencement and regular CPD in areas like safeguarding. 

About the Education and Employers Charity

Education and Employers is an independent UK based charity launched in 2009 with the original vision of “providing children and young people with the inspiration, motivation, knowledge, skills and opportunities they need to help them achieve their potential”. Our current strategic plan and mission is available to read here. It aims to achieve this by working with schools, employers, the national bodies that represent them and a wide range of other partners including the government and third sector organisations. The charity also works with partners internationally – more details here.

The charity runs Inspiring the Future, a free service which uses innovative match-making technology to connect volunteers with state schools and colleges, quickly, simply and at scale. Schools can very easily search a massive database of willing volunteers, filter against a wide range of criteria – e.g. subject, sector, career route and send them a message. It enables young people, wherever they live, whichever school they attend, the opportunity to meet people from a wide range of backgrounds doing jobs from across the whole world of work.

Over 90,000 people have already volunteered in the UK - people from all levels: apprentices to CEOs and all sectors: apps designers to zoologists and over 85% of English secondary schools and 42% of primary schools have registered with us. People can volunteer from an hour a year in a local primary or secondary school to chat informally about their job and career route, take part in career speed networking session, give careers insights, provide mock interviews or feedback on CVs through to serving as a governor or trustee.  There is also the opportunity to link up with schools for workplace visits, job shadowing and mentoring.

Inspiring the Future operates on a technology platform kindly developed in partnership with Deloitte, Salesforce and Ordnance Survey. It allows the charity to run national campaigns and others focused on specific geographic areas or economic sectors such as engineering, science, health and arts and culture. The campaigns have secured high profile support across government, business and teacher associations and ongoing corporate partnerships including our lead corporate partner Bank of America.

In partnership with the National Association of Head Teachers the charity has developed a version for primary schools called Primary Futures and over 6,500 primaries have already signed up. To see a short clip on how it works please click here.  All campaigns run through Inspiring the Future share a common objective: to broaden young people’s horizons, raise their aspirations and show them the range of opportunities and careers routes e.g. apprenticeships and university open to them. Over 5 million interactions between young people and volunteers from the world of work have already taken place.

Since the Charity’s launch it has sought to understand what difference employer engagement in education makes to young people and the economy. It works with academics and researchers from around the world and its own research is regularly cited by government and international organisations like the OECD. The research, which has informed and influenced a range of government policies, shows that employer engagement helps improve social mobility, reduces the likelihood of young people becoming NEET (not in education, employment of training), increases the amount they earn in adult life, helps them make better informed career choices and leads to improvements in educational attainment.

Job Title: Regional Coordinator – North West (Inspiring the Future)

Reports to: Senior Project Manager - Primary Futures

Location: Home based with regular travel across the North West region with a primary focus on Chester, Cheshire West and a secondary focus on Northwest Lancashire. Very occasional travel to London where the charity itself is based. Travel costs will be remunerated via expenses.

Purpose: This is a fantastic opportunity to take on a newly created post in the role of Regional Coordinator – North West for Education and Employers Charity; supporting the delivery of our internationally recognised flagship career-related learning programme in schools. The programme is called Inspiring the Future and is known as Primary Futures in primary schools.

Through our programmes, we bring inspiring volunteers from the world of work into schools, helping children learn in a fun way about a wide range of future jobs and career pathways, broadening their horizons and raising their aspirations and attainment. School activity sits at the heart of our charity’s mission which is to: ‘ensure that every young person in our country, wherever they live, whatever their parents or carers’ circumstances, has the opportunity to meet a diverse range of volunteers to hear first-hand about jobs and the world of work’.

This important role will be part of a friendly and supportive ‘Schools Team’, and the post has responsibility for supporting the local northwest delivery of a key primary school focussed project for the charity, funded by the Westminster Foundation. Responsibilities include initiating, developing, and managing relationships with primary schools in Chester, Cheshire West and Northwest Lancashire.

The role will include working closely day to day with local teachers/ schools to organise and deliver an exciting range of virtual and face-to-face events and activities in their schools. The role will also require the postholder to initiate and build positive partnerships with local employers and organisations to recruit and engage more inspiring volunteers to support these activities in schools.

Remuneration: £26-28k per annum depending on experience

Additional Terms: We offer an excellent overall package with 30 days paid holiday, exclusive of Statutory Bank Holidays, plus a competitive pension scheme and a volunteering allowance of up to 5 days per annum – pro rata in accordance with the length of contract. Additional family friendly benefits, including enhancements to Statutory Payments.

Appointment Terms: Permanent and full time

Job Purpose:

The postholder will report to the experienced Senior Project Manager - Primary Futures and work closely with a friendly, supportive and experienced set of colleagues across the wider Inspiring the Future team. The successful appointee will be responsible for working closely with volunteers from the world of work and primary school staff – supporting the effective delivery of interactive career related learning activities aimed at primary school children. It is a fantastic opportunity to make a difference to children and young people, particularly in less advantaged areas, by helping to broaden their horizons and raise their aspirations.

This is a newly created role to support delivery of an exciting multi-year project, kindly funded by the Westminster Foundation as part of our Primary Futures programme. The postholder will draw upon our revolutionary online platform that helps connect schools with a huge range of diverse, inspirational volunteers that have registered with our charity and who come from a wide range of exciting sectors of the economy. You will have the chance to engage directly with primary school children by facilitating interactive virtual and in-person activities with volunteers. While experience of working in or with schools may be an advantage, it is not essential.

The role will be home based with regular travel to nominated primary schools within the allocated region and very occasional meetings at the charity’s office in central London. Working with schools, the successful candidate will be responsible for targets within their region, managing the relationship with schools and volunteers/ employers.

The role, will by its nature, involve extensive travel across the region with a primary focus on Chester and Cheshire West and a secondary focus on North West Lancashire. Therefore, access to a car/public transport is essential. Regular virtual meetings with the wider team and occasional face-to-face team meetings either in London or another convenient location will be a requirement. The Regional Coordinator will make effective daily use of our Customer Relationship Management system (based on Salesforce technology) to manage data and delivery. 

What we are looking for in a candidate:

We are seeking a driven, highly capable, and enthusiastic Regional Coordinator who can deliver engaging presentations to employers, children, and teachers; confidently manage relationships at varying levels; and work efficiently to support the achievement of key targets.  You will bring excellent communication, organisational, and administrative skills, along with experience in relationship management. If you are motivated, enjoy connecting with people, and want to make a real difference in schools, this role could be the perfect fit for you!

Education and Employers is a small charity of supportive and fun colleagues, working at a rapid pace to bring about change. This is a dynamic role for someone passionate about motivating and inspiring children and who relishes working with a range of stakeholders to create impactful activities.

The exact brief to be finalised with the successful candidate and the funder but the role will be expected to undertake the following key accountabilities:

Key Accountabilities:

We will look to finalise these with the successful candidate but the postholder will have a range of responsibilities, including but not limited to the following:

Relationship building – The job holder will need to build positive relationships

• Re-engage with primary schools who have previously worked with us under a forerunner project that was undertaken last year
• Identify and initiate relationships with new target schools across the identified regions of Chester, Cheshire West and Northwest Lancashire in relation to the Westminster Foundation project
• Develop and manage these school relationships over the lifetime of the project, coordinating their day-to-day engagement in our career related learning (CRL) sessions and deepening their connection to the charity’s work
• Organise virtual and face-to-face activities including school liaison, securing volunteers via the Inspiring the Future system and host on tech platforms (Zoom, MS Teams etc)
• Work with the Primary Futures Manager to build relationships and to capture and exchange good practice between schools and teaching professionals, from all areas involved in the project
• Build relationships with the charity’s partnerships team to ensure that contacts and volunteers from the wider work of the charity are harnessed to support the Westminster Foundation funded project where possible

Delivery – the job holder will need to present/facilitate sessions to local schools and stakeholders

• Plan and arrange all logistics for the events that the postholder will deliver directly with schools. These will be both virtual and in person delivered in school settings
• Facilitate interactive virtual and face-to-face activities to connect pupils with volunteers through themed sessions, Q&A or job guessing-game format.
• Support and host teacher training sessions, staff meetings and info webinars to promote Inspiring the Future and encourage engagement and independent usage of the platform.
• Identify and connect with local employers, engaging the support of their organisation and staff, to secure and encourage local volunteers to help deliver CRL activities within funded projects.

Resource development, technology, data and reporting – the jobholder will need to use our technology, gather impact data on our behalf, develop resources, and make improvement suggestions

• Track and report back to the Primary Futures Manager, delivery against agreed targets and impact. This could include gathering baseline and impact data like pupil/ teacher surveys, feedback quotes, and photos of our activities (permissions to be obtained from the schools).
• Use Salesforce CRM to support with data management, assisting with maintaining up to date records and supporting data cleansing as needed
• Support the development of educational resources for teachers and pupils that provide insight into the world of work and different sectors
• Other ad hoc administrative tasks to support successful delivery of the project whilst always having a positive focus on improvements and ‘how can we do things better’.
• Promote Education and Employers wider offer and programmes as appropriate across the wider North West region. This would include our pilot project with the Department for Culture, Media and Sport (DCMS) to inspire young people to consider future careers in local media

Person specification:

We are looking for someone with the following Skills/ Knowledge/ Expertise

Essential

• Minimum two years’ experience in a relationship management, school engagement, or school-based role. Other relevant experience will be considered if it demonstrates the candidate can undertake the accountabilities above
• Experience in successful relationship management – ability to engage confidently and sensitively with schools/colleges and employers and at a range of levels of seniority up to and including headteacher level
• Outstanding customer service and telephone manner, including handling large volumes of email enquiries and dealing with difficult situations politely and assertively
• Strong organisational and administrative skills including close attention to detail and effective time management
• Persuasive and confident communicator who is influential, and effective in presenting a concept both in person and on the phone.
• Good level of education, demonstrating capability in producing written content to a high standard.
• Demonstrable experience of managing a diverse workload; being able to prioritise work and working under pressure.
• Good working knowledge and practical application of Microsoft Office tools
• Willingness to travel either by car or public transport (‘Clean’ full driving license if preferred method of transport is driving)

Desirable

• Passion for supporting young people in realising their potential through harnessing skilled volunteers to engage in education
• Experience in virtual and in-person facilitation with children and young people
• Experience of project management and delivery
• Experience of client relationships management (CRM) databases, in particular Salesforce
• Experience of marketing to schools
• Experience of working in a small team
• Experience of working with volunteers
• Understanding of safeguarding, risk management and data protection
• Comfort and confidence in working with data to inform actions

Personal Attributes

• Commitment to uphold our charity’s five values - Inspiring, Inclusive, Innovative, Impactful, Integrity
• Flexible – responsive to changing operational context and new opportunities
• Team Player: working collaboratively and flexibly to achieve outcomes and is keen to add value to the organisation’s culture and ethos
• Able to undertake some occasional work in the evenings and at weekends, although this is not a regular or likely day-to-day requirement of the role

Application process

The Education and Employers Charity values having a diverse workforce.  We are committed to equality of opportunity and welcome applications from individuals from all backgrounds. We offer a range of inclusive employment and family friendly policies as well as flexible working arrangements in order to support staff from different backgrounds. 

The closing date for applications is 9am on Wednesday 4th February and interviews will take place at our London office on Wednesday 11th February. Please send a covering letter of no more than 2-3 sides of A4 setting out your interest in and suitability for the role against the job description and person specification, together with an up to date CV. Please include your name and the role applied for in the subject line of your e-mail. Thank you

*Please note, in your cover letter we have a strong preference for human-written content. We want to hear about you, your genuine interest in the role, and why from your experience, skills, and personality you feel you are a great fit for the role

We will only consider applications with both a CV and covering letter and applications will only be accepted from those with the right to work in the UK with a valid passport/visa. 

Thank you for taking the time to consider this role. We very much look forward to receiving your application!

The Charity is fully committed to safeguarding those in our care. We plan our recruitment processes to ensure effective timelines for any required vetting processes such as enhanced DBS, qualification, reference and identity checks. The Charity also ensures that each staff member is appropriately trained for their duties with a comprehensive induction process on commencement and regular CPD in areas like safeguarding. 

About the Education and Employers Charity

Education and Employers is an independent UK based charity launched in 2009 with the original vision of “providing children and young people with the inspiration, motivation, knowledge, skills and opportunities they need to help them achieve their potential”. Our current strategic plan and mission is available to read here. It aims to achieve this by working with schools, employers, the national bodies that represent them and a wide range of other partners including the government and third sector organisations. The charity also works with partners internationally – more details here.

The charity runs Inspiring the Future, a free service which uses innovative match-making technology to connect volunteers with state schools and colleges, quickly, simply and at scale. Schools can very easily search a massive database of willing volunteers, filter against a wide range of criteria – e.g. subject, sector, career route and send them a message. It enables young people, wherever they live, whichever school they attend, the opportunity to meet people from a wide range of backgrounds doing jobs from across the whole world of work.

Over 90,000 people have already volunteered in the UK - people from all levels: apprentices to CEOs and all sectors: apps designers to zoologists and over 85% of English secondary schools and 42% of primary schools have registered with us. People can volunteer from an hour a year in a local primary or secondary school to chat informally about their job and career route, take part in career speed networking session, give careers insights, provide mock interviews or feedback on CVs through to serving as a governor or trustee.  There is also the opportunity to link up with schools for workplace visits, job shadowing and mentoring.

Inspiring the Future operates on a technology platform kindly developed in partnership with Deloitte, Salesforce and Ordnance Survey. It allows the charity to run national campaigns and others focused on specific geographic areas or economic sectors such as engineering, science, health and arts and culture. The campaigns have secured high profile support across government, business and teacher associations and ongoing corporate partnerships including our lead corporate partner Bank of America.

In partnership with the National Association of Head Teachers the charity has developed a version for primary schools called Primary Futures and over 6,500 primaries have already signed up. To see a short clip on how it works please click here.  All campaigns run through Inspiring the Future share a common objective: to broaden young people’s horizons, raise their aspirations and show them the range of opportunities and careers routes e.g. apprenticeships and university open to them. Over 5 million interactions between young people and volunteers from the world of work have already taken place.

Since the Charity’s launch it has sought to understand what difference employer engagement in education makes to young people and the economy. It works with academics and researchers from around the world and its own research is regularly cited by government and international organisations like the OECD. The research, which has informed and influenced a range of government policies, shows that employer engagement helps improve social mobility, reduces the likelihood of young people becoming NEET (not in education, employment of training), increases the amount they earn in adult life, helps them make better informed career choices and leads to improvements in educational attainment.

Job Title:  Volunteer Coordinator 

Reference Number: V564 

Location: Fife(home based with regular travel across Fife)

Contract Type:  Permanent Contract

Hours: 17.5 hours per week  (0.5 Full Time Equivalent)

Salary: £12, 812 pro rata (£25,625 Full Time Equivalent) 

PVG: PVG Scheme Membership required

Job Family: Job Family 3 

Line Manager:  Delivery Leader for Scotland

Closing Date: Thursday 19th February 2026 at 10am 

Interview Dates: To be confirmed

Anticipated Start Date: April 2026

Who we are 
At Volunteering Matters, we believe people have the power to create change. Whether through volunteering by helping others and giving time, or through social action such as speaking up, campaigning, or leading change, everyone can make a difference. We bring people together to build stronger communities across England, Scotland and Wales, making sure everyone has the chance to get involved and create real change. 

Creating stronger communities through the power of volunteering 

Volunteering Matters is a nationwide charity that exists to create stronger communities through the power of volunteering. We work with local partners to develop impactful programmes that support individuals and communities across the UK.

Since 1962, we’ve used our influence to champion volunteering as a powerful tool to build a thriving, resilient society. Our projects are co-created with the people and communities we work alongside: an approach that encourages our participants to become future volunteers and leaders, not just beneficiaries. 

We understand the pressures of day-to-day life and create flexible, inclusive opportunities for people at all stages of life. And beyond delivering projects on the ground, we use our voice to shape policy and practice – ensuring volunteering stays recognised, supported and sustainable for generations to come. 

What we do 
We help people of all ages and backgrounds get involved in volunteering and social action. We focus on making sure that everyone, no matter their situation, has the chance to take part. We work with local people. 

How we do this 

We support people to share their time and skills to help others and tackle big challenges in their communities. 

• We remove barriers to volunteering and social action, making it easier for people who don’t always get the chance to take part. 
   

• We listen to and amplify voices that aren’t always heard, helping volunteers and communities influence change. 
   

• We help volunteers beyond their first experience, offering training, support, and pathways to new opportunities. 
   

• We connect businesses with communities, creating meaningful employee volunteering projects. 
   

• We show the impact of volunteering and social action, proving how it changes lives for the better. 

Role Purpose 
 
Grandmentors is our award-winning, inter-generational mentoring project running in almost 20 locations across the UK.We recruit, train and support Volunteer Mentors (normally people aged 50+) who are matched 1:1 with young people (aged 16-26) facing a range of life challenges and barriers. This includes young people with experience of the care system, or with Adverse Childhood Experiences. 
 
Through our mentoring support, young people are more likely to have improved physical and mental health and wellbeing, achieve better outcomes around Education, Employment or Training, build independent living skills, and generally enhance their life chances. In 2026, we are excited to be launching the Grandmentors project in Fife.
 
We are now looking to recruit a talented, dynamic and professional Volunteer Coordinator to join our team. In this role, you will lead all aspects of the coordination and delivery of Grandmentors Fife.
 
The right candidate would be someone with great experience of supporting and managing volunteers, working with young people facing a range of life challenges, as well as someone who can work flexibly and demonstrate a commitment to our organisational values.

Our Values & Way of Working 

In all that we are guided by our values: Empowering, Inclusive, Compassionate, Positive & Straightforward.  

Diversity & Inclusion   

Volunteering Matters welcomes all applicants and are keen to ensure our team reflects the diversity of the UK and the communities we serve. We encourage applications from disabled, LGBT and Black, Asian and Minority Ethnic backgrounds, along with candidates with any protected characteristics and from disadvantaged groups.   

  
Disability Confident & Reasonable Adjustments 

We guarantee to interview anyone with a disability whose application meets the minimum criteria for the role. Please provide evidence in your application, which demonstrates that you meet the level of competence required in the Job Description under skill and experience. To be considered for a guaranteed interview or to discuss any reasonable adjustments during the process, please state this in your cover letter.    

Benefits   

Our employee benefits reflect our culture which is built on an approach of full flexibility with accountability, and designed to let you make your most positive contribution; we offer: 

• Flexible Working by Default (re hours & place of work)  

• Unlimited Annual Leave  

• Employee Pension scheme  

• Life Assurance  

• Cycle to Work Scheme  

• Season Ticket Loan  

• Employee Assistance Programme  

• Enhanced sick and family leave.   

• Lifestyle Discount Scheme   

We are also open to discussing job share applications.   

GDPR Statement   

If you apply for a role with us, we will retain your contact details including your name, address, email address and phone number to help us manage your application for up to six months.  We will not use your personal data for any other purpose or share it with any third party. You can contact us at any point to update your personal information or ask us to delete it from our records.     

Policy on AI-Generated Applications  

Applications are accepted on trust, and we expect all submissions to reflect the applicant’s own words, experiences, and motivations. While tools such as Artificial Intelligence (AI) may support the application process, applications should not be generated wholly by AI.  

To Apply   

Please send an updated, complete CV and cover letter via the Charity Job Apply button above. In your application clearly state which role you are applying for. In the cover letter please demonstrate how you would fulfil the role requirements, what previous relevant achievements you have (both in life and at work), what skills & experience you can offer, and what you believe you can contribute to Volunteering Matters.   

We welcome applications from everyone, but please note that if we receive an extremely large number of responses, we may close this advert early to fully consider applications. We encourage you to apply promptly so you don’t miss the opportunity to join our community. 

Right to Work in the UK 
Please note that while we hold a license to sponsor employees on a skilled worker visa, the number of applications we can make each year is very limited. Unfortunately, this role does not meet the criteria for sponsorship, therefore, you must already have the right to work in the UK to be considered for this position. 

If you have any questions about current vacancies, the recruitment process, or need support, our team is here to help. 

Vacancy Reference Number:

OKMC/PR/UK-R1

Position title:

The Open Kitchen Manchester Coordinator

Reports to:

UK Programmes Manager

Location:

Manchester

Hours of Work:

Full-time, 35 hours per week

Salary guideline:

(Up to) £35,500.00 per annum (commensurate with experience)

Terms of Employment:

6-Months’ Fixed-Term Contract (with a 3-Month Probationary Period)

Application Process & Closing Date:

Send an up to date CV and supporting Covering Letter by Email by no later than 12th February 2026

Approx. Interview & Role Commencement Date(s):

Interviews: As Suitable Applications Received

Start: ASAP thereafter

Note: Strong Applicants may be contacted sooner, ahead of the closing date.

Role: Open Kitchen Coordinator

About the Project

The Open Kitchen is a community-led initiative tackling food poverty and social isolation across the UK. Our kitchens, based in Hounslow (London), Nottingham, and Manchester, provide free, hot, and nutritious meals to individuals and families affected by homelessness, low income, or displacement as refugees.

Operating seven days a week, the Open Kitchen offers more than just food it provides a safe, welcoming space where everyone is treated with dignity and respect.

Each kitchen also serves as a community support hub, distributing essential household items and sleeping bags to those in need.

Through this initiative, we aim not only to alleviate hunger but also to connect service users with pathways to stability, empowerment, and independence.

Key Responsibilities

As part of the Open Kitchen project team, the role will involve ensuring the smooth, safe, and impactful operation of Open Kitchen Manchester. Responsibilities include:

Operational Management

• Oversee day-to-day activities within Open Kitchen Manchester, ensuring the consistent delivery of high-quality, nutritious meals.
• Supervise and observe the cooking facility in the Manchester Open Kitchen, ensuring compliance with hygiene, health, and safety regulations.
• Manage food inventory, kitchen supplies, and procurement processes to ensure sustainability and efficiency.
• Ensure all food standards are followed.

Volunteer Coordination

• Recruit, train, and supervise volunteers to ensure effective service delivery and adherence to health and safety standards.
• Promote a positive and inclusive volunteer culture that reflects the values of compassion, respect, and community service.

Community and Stakeholder Engagement

• Build and maintain partnerships with local food banks, the NHS, job centres, local councils, and rehousing services to offer holistic support to service users.
• Collaborate with community organisations, faith groups, and local businesses to strengthen the project’s reach and impact.

· Collaborating with strategic partners to drive the expansion of the open kitchen concept across multiple locations.

· Leading fundraising initiatives for the open kitchen and managing the facilitation of in-kind donations.

• Represent the Open Kitchen at community events and stakeholder meetings to promote collaboration and visibility.

Beneficiary Support

• Identify service users who may benefit from additional assistance, including access to healthcare, employment, housing, or welfare services.
• Coordinate with relevant agencies to ensure referrals and follow-ups are managed effectively.

Monitoring and Reporting

• Ensure all operational, financial, and compliance records are maintained accurately.
• Monitor performance indicators such as meals served, volunteer hours, and beneficiary outcomes, and report regularly to the management team.
• Support the continuous improvement of service quality and community impact.
• Create and provide daily Open kitchen feedback reports to monitor beneficiary numbers and meal distributions.

What We're Looking For

• A genuine commitment to serving vulnerable and destitute individuals with care and respect.
• Right to work in the UK and a satisfactory Enhanced DBS check, completed before starting the role.
• Warm interpersonal skills, comfortable engaging with people from all walks of life.
• A dependable, team-oriented attitude and availability for weekend shifts.

Why Join Us?

As part of the Muslim Hands family, you’ll help create a place of warmth and friendship for those in need. Your presence will extend beyond service, contributing to a deeper mission of compassion, respect, and community uplift.

If you’d like to support others and be part of something truly special, we’d be honoured to receive your application.

NB:         This Job Description is illustrative and non-exhaustive in scope.  The post-holder may be required to undertake any reasonable tasks as and when required by Line Manager from time to time to reflect the changing needs of the Organisation.

Senior Fundraising Events Coordinator

The role will be hybrid - mostly WFH with coming into the London office at least once a week .

About Restless Development

Restless Development is a global non profit agency. We support the collective power of young leaders to create a better world. We are independently registered and governed in nine countries (India, Nepal, Sierra Leone, Tanzania, Uganda, UK, USA, Zambia and Zimbabwe) bound together by our vision for youth power. We run youth-led programmes to tackle the issues that young people care about the most –  We also run the Youth Collective – a growing network of over 4000 local youth civil society groups and organisations in 185 countries. We are committed to creating an agency that walks the talk on power shifting, using the power shifting checklist, both internally and externally.

Our approach to safeguarding

Restless Development considers the welfare and protection of children, young people and vulnerable adults to be an organisational imperative with primacy over the success of programmes or strategic objectives. We recognise that safeguarding is everyone’s responsibility and we expect all of our staff, volunteers and partners to ensure we protect the communities in which we operate from harm and abide by our Safeguarding Policy.

About the role

We are looking to hire a Senior Fundraising Events Coordinator within Restless Development’s UK Fundraising team. The fundraising team’s income has grown year on year and there is huge potential to continue to grow this further and create impact at scale.

The Senior Fundraising Events Coordinator will be primarily working on the Schools Triathlon programme and managing all PR & social media comms, and also supporting on both merchandise and sponsor management. The Schools Triathlon is the UK’s largest fundraising and sporting event for children aged 7-13. Its aim is to encourage more children into sport while also teaching them the importance of fundraising. Over the years, the events have raised over £3.4m for Restless Development and local charities and over 9,000 children have taken part. We are aiming to deliver 15 events in 2026 and significantly expand the series.. 

We are looking for an energetic team-player, proactive individual with great interpersonal skills who is happy to learn and get stuck in. 

Key responsibilities

Deliver and event manage high-quality Schools Triathlon events in 2026 and beyond 

• Throughout September to February, present assemblies for the Schools Triathlon to inspire school-age pupils to sign up and take part in the Schools Triathlon series, and motivate them to fundraise by delivering a fun and engaging presentation.
• Develop strong professional relationships with various important stakeholders from host schools throughout the year, in person and online; as well as with participating schools through the delivery of assemblies and in comms prior to the event day. 
• Work with our event delivery partners to deliver 15 events throughout April, May and June 2026, ensuring that the event logistics, host school requirements, participant details are finalised and managing host school relations.
• Respond to enquiries from parents and guardians on our dedicated inbox and mobile phone when needed.
• Develop a good working relationship with the Triathlon Committee, made up of Restless Development staff and volunteers, while still keeping the appropriate members informed and bringing in support as and when needed.
• Update on relevant KPIs and income where needed
• Support the Senior Fundraising Manager with recruitment of regional volunteers when needed

Schools Triathlon social media & PR 

• Lead on all social media activity for the Schools Triathlon across  our social media channels
• Lead on liaising with external PR and Host school stakeholders to deliver exceptional PR across the Schools Triathlon event series
• Lead on being the main contact for all Host School marketing teams, ensuring effective working relationships are in place and maintained to an excellent standard
• Report monthly on KPIs, ensuring effective tracking for social engagement across all channels
• Work closely with the Comms team, to ensure best working practices and collaboration is in place
• Together with the Head of Fundraising, lead on the drafting and development of the Schools Triathlon parent comms
• Manage the partnership with our events photographers

Sponsors

• Together with the Head of Fundraising, develop a sponsors partnership prospect list that aligns with our social values for year 2027 and beyond
• Lead on the project plan for our sponsors with support from the Head of Fundraising
• Set, monitor and report on the progress of KPIs and fundraising as and when needed
• Work with the wider team to plan and deliver an excellent stewardship journey for sponsors ensuring continued engagement 

Systems, Processes & Communications

• Support the wider team with event comms responding in a timely and professional manner.
• Use DotDigital to communicate to  schools and event participants 
• Competent use of Excel to process data and regularly update internal and external databases.
• Manage the Schools Triathlon website, ensuring that it is up to date and relevant.
• Accurate and timely logging of information into Restless Development’s registration system Eventrac and CRM, Salesforce – executing mass imports, new individual records, and regularly cleaning data.
• Understand and manage fundraising using the digital fundraising platform, JustGiving, ensure all pages set up are logged on our CRM.

Other 

• Must attend the Schools Triathlons as needed across April, May and June and other occasional evening and weekend work, for which time off in lieu will be given.
• Support on wider charity initiatives as and when needed
• Many of the schools we have relationships with are not accessible by public transport, so it is vital you have access to a reliable roadworthy vehicle. All travel will be reimbursed in accordance with Restless Development’s travel policy.
• Manage our Schools Triathlon Leader programme, working with the wider team to recruit and develop the opportunity for graduates/young people
• Undertake any other duties as requested by the Head of Fundraising. 

Job title: Senior Fundraising Events Coordinator

Location: North London/Cambridge (with travel to the office once a week)

Salary: £37,226 per annum (Band O)

Preferred start date: March 2026

Length of contract: 2 years fixed contract

Reports to: Head of Fundraising

Expected travel:
Frequent travel around your county and other areas in the UK for school assemblies and school meetings. Occasional evening and weekend work for Schools Triathlon events in April-June and other stewardship events which time off in lieu will be given. Occasional overseas travel to Restless Development Hubs may be possible if of interest.

Other requirements: Must have a full drivers licence and access to a vehicle. Will be required to complete DBS check.

Do you know someone passionate about volunteering and community development? We're looking for a Volunteering Brokerage Coordinator to join our small but mighty team.

This role is perfect for someone who wants to make a real difference - connecting volunteers with causes they care about, supporting community groups to build their volunteer programmes, and championing the value of volunteering across Waltham Forest.

We are now recruiting for a Programme Coordinator for our schools in Newcastle.

• The Newcastle Programme Coordinator oversees a caseload of up to seven partner schools. They manage the logistics and organisation of each school’s tutoring programme, working closely with the schools and pupils and managing the pool of volunteer tutors. They attend the weekly tutoring sessions at each school, as well as overseeing the quality of face to face and online tutoring, always working to deliver a great impact.
• The Newcastle Programme Coordinator supports the recruitment of volunteer tutors, manages the tutor sign up process, develops relationships with schools including their Senior Leadership Team and subject teachers, collects data for monitoring and evaluation purposes, and works with other internal teams on business development opportunities.

Deadline: Sunday 8th February 2026
Interviews: Thursday 12th and Friday 13th February 2026
Start date: Ideally Monday 2nd March 2026

Location: Newcastle, with expected travel to schools in Newcastle and the Blyth area.
Contract and hours: Full time permanent contract. A full working week is 37.5 hours.

Duties and responsibilities
 

• Responsible for the delivery of Action Tutoring’s tutoring programmes in partner schools, whether online or face to face. This includes working closely to manage all key stakeholders: schools, pupils and volunteer tutors; regularly attending weekly tutoring sessions; leading on reviewing and improving programme delivery, using data to reliably assess programme performance.
• Responsible for overseeing the quality of tutoring, engaging in quality assurance processes, and providing feedback to volunteer tutors to ensure effective and impactful delivery. Provide regular check-ins with tutors to ensure ample support and guidance is given to provide targeted tuition to pupils.
• Develop and strengthen relationships with key stakeholders in partner schools, including members of the Senior Leadership Team and subject teachers. Maintain clear and timely communication with relevant school staff, offering regular check-ins with key school stakeholders, and contribute to impact reporting to schools. Supporting the Programme Manager with strategies to retain and sustain school partnerships.
• Update and accurately maintain Action Tutoring’s database, including collecting timely data for monitoring and evaluation purposes, such as attendance records, baseline and interim assessments and pupil surveys. Reporting regularly on key performance indicators to key stakeholders and using them to enhance programme delivery. Work with the Programme Manager on business development, approaching new schools that might be interested in working with Action Tutoring.
• Proactively report to the Programme Manager on the details of Action Tutoring’s operations in their partner schools.

Person specification 

Qualification criteria:

• The right to work in the UK.
• A valid driving licence with access to a car for work purposes.

We are looking for some of the following attributes, though you might be more experienced in some areas than others:
 
Being the sole representative for a partner school, you will need to use your ability to work independently and with initiative, often organising your own time to meet deadlines. You’ll also need to have a strong aptitude for developing relationships with a range of stakeholders ensuring you uphold high standards of communication and adapt your style for different audiences. The nature of this role will also require you to demonstrate adaptability, resilience and the ability to cope with some uncertainty. 

This position would suit you if you’re looking to develop your experience in the education or charity sectors. Existing experience of working with young people and/or project management in a charity or education setting would be an asset. As a charity that values and celebrates people's diversity and champions opportunities for all young people, we are keen to receive applications from people who have experienced disadvantage and from those who are of Black, Asian and Minority Ethnic communities who are currently underrepresented in the organisation. The role would be best suited if you are committed to equality, diversity and inclusion, as well as, committed to promoting and safeguarding the welfare of children.

You will be likely be more successful in this role if you have: 
 

• Experience of working with young people and/or project management. 
• Evidence of an interest in education and/or the third sector

How to apply:

To apply for this position you will need to complete and attach an application form to your application. To do this, please download the attached application form, complete the sections in full and save the new file, and then click the 'apply' button.

You will be able to upload the completed application form on the next page.

Applications without an attached application form will automatically be discounted. We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help you with making the application process work for you.​

Support Team Coordinator

Do you have experience in an administrative, support or coordination role?

Join the new national Support Team! We’re looking for a proactive and organised Support Team Coordinator in this remote working role.

Position: Support Team Coordinator

Location: Remote (required to travel to Manchester/Birmingham for regular meetings - travel paid)

Hours: Full-time is 35 hours per week (part time considered at 28-35 hours per week but must include Tuesdays and Fridays)

Salary: £24,500 pro rata

Contract: Permanent

Close Date: 9am, 2nd February. Successful candidates will be contacted by 9th February.

First Interviews: 12th February / Online

Second Interviews: 13th February / Online (this is a short, informal chat with some of the team) with the final decision being made by 16th February.

About the Role

This role will be part of the team delivering the day-to-day support function, ensuring clients receive a responsive, high-quality experience. You will be the first point of contact for incoming support enquiries, coordinating responses across the business and assisting with internal administrative tasks for the Training and Implementation Specialists. This role is ideal for someone who thrives on improving systems and enjoys cross-team collaboration and hands-on delivery in a fast-moving, values-driven environment.

Key areas of responsibility include:

• Client Support
• Coordination & Administration
• Process & Service Improvement

About You

We're looking for someone who is naturally organised, genuinely enjoys solving problems, and thrives on making systems work better. Someone who can handle multiple priorities with calm efficiency while staying focused on the people behind every enquiry. Your ability to coordinate across teams, be comfortable using different software and follow things through to completion will be essential.

You will have:

• Experience in an administrative, support or coordination role
• Strong organisational skills with the ability to juggle multiple priorities
• Excellent written and verbal communication
• Comfortable using software, ideally including Salesforce or similar CRM
• Proactive and solution focused; takes initiative to solve problems and follows through to completion
• High attention to detail and accuracy.

And in return, you have the chance to shape a brand-new function in a values-driven, employee-owned social enterprise. You'll work with supportive colleagues who care about doing things well, and you'll see the direct impact of your work on organisations making a real difference in people's lives.

If you’re reading this wondering ‘is it really for me?’ or ‘I don’t quite meet all of the criteria’, then please get in touch to ask some questions or consider applying anyway. We know that some people are less likely to apply for jobs unless they believe they can perform every task. We are most interested in finding the best candidate for the job, and we know that candidate may come from a less traditional background.

About the Organisation

Join an employee-owned values-based Social Enterprise with a vision of a society in which people are enabled to thrive. As an employee-owned organisation all employees are engaged in the development of the business through a Trust Board, helping homelessness, health, and social care providers improve services by creating engaging visual tools and promoting collaborative ways of working.

Benefits include:

• Laptop and mobile phone provided for work purposes
• Open to flexible working arrangements
• Cash health plan
• Generous pension scheme
• Employee assistance programme
• Cycle to Work scheme
• 25 days’ annual leave plus bank holidays (pro-rated for part-time) & additional days at Christmas (increasing to 30 days with long service)
• Enhanced parental leave and carer’s leave
• Paid volunteering time
• Opportunities for personal development

The organisation is committed to creating a happy, healthy, purposeful work environment in which everyone is supported and empowered to do their best work. We strongly encourage candidates of diverse backgrounds and identities to apply. Each new employee is an opportunity to bring in a unique perspective and strengthen the team, so they are always eager to further diversify the organisation.

You may have experience in areas such as Admin, Administration, Administrator, Support Coordinator, Coordinator, Team Support Admin, Team Support Administration, Team Support Administrator, Support Team, Team Support, Support Admin, Support Administration, Support Administrator.

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

Are you passionate about helping young people build brighter futures?

Do you love bringing programmes to life, building relationships, and making things happen in education? If so, we’ve got an exciting opportunity to join the Young Enterprise team as a Programme Coordinator – Money Heroes.

Who We Are

We’re Young Enterprise - a national charity with a bold mission: to give every young person the skills, confidence, and mindset to thrive in the changing world of work.

For over 60 years, we’ve empowered more than 7 million young people through hands-on enterprise and financial education programmes. Whether it’s launching a student business or learning how to manage money, we help young people develop key life skills - teamwork, leadership, problem-solving, and resilience.

We’re a passionate, down-to-earth team of 90+ staff and 2,000+ volunteers who believe that every young person, regardless of background, deserves a fair start in life.

Why Join Us?

We think Young Enterprise is a great place to work—and we’re proud of our people-first culture. Here’s what you can expect:

• A friendly and supportive team where your voice is heard
• A strong commitment to diversity and inclusion—we want everyone to feel they belong
• Generous holiday allowance and flexible working
• Cycle-to-work scheme, life assurance, and NHS top-up plan
• Ongoing learning and mentoring opportunities
• A chance to directly impact the lives of young people every single day

About the Role

As Programme Coordinator for Money Heroes, you’ll play a pivotal role in our flagship primary programme, helping children develop financial capability.

You’ll work closely with the Programme Manager and Money Heroes team to:

• Coordinate teacher training events and programme delivery
• Support marketing, promotion, and social media campaigns
• Coordinate content development and website updates
• Help monitor and evaluate programme impact
• Provide high-level customer service to teachers, educators, and YE colleagues

This is a varied role with lots of scope for creativity, independence, and collaboration. You’ll see the difference you make every day — from supporting classroom learning to help children and young people build vital life skills.

You’ll love this job if you are…

• a brilliant organiser, proactive, and keen to support the development and delivery of programmes
• experienced in programme coordination, but we welcome candidates with the drive to grow in this area
• enjoy working across projects, supporting teams, and delivering high-quality experiences for teachers and young people alike
• keen to visit some of the schools we work with to see the programme in action

Key Responsibilities

• Work with the Programme Manager and Coordinator to ensure the smooth day-to-day running of the Money Heroes programme, supporting planning, reporting, system set-up and clear communication.
• Deliver a high-quality experience for schools and partners, building positive working relationships with teachers, consultants, partner organisations and colleagues across Young Enterprise, including senior leaders.
• Support the delivery of the Money Heroes teacher training and mentoring offer, helping educators feel confident and well supported.
• Keep track of programme activities using databases and spreadsheets, including teacher and parent sign-ups and training or mentoring events.
• Collaborate with the Marketing team and Programme Manager to support the growth and visibility of the programme, including contributing to marketing communications and coordinating activity to maintain engagement.

A few practical things

• This is a hybrid role based in London or Oxford, with a minimum of 8 office days per month
• The contract runs until December 2027

Keeping Young People Safe

At Young Enterprise, safeguarding is at the core of everything we do. We are committed to promoting the welfare of children and vulnerable adults. All successful applicants will receive ongoing safeguarding training throughout their employment and be expected to uphold excellent safeguarding practice at all times.

How to Apply

If you’re ready to help shape the futures of young people, we want to hear from you!

Please send your CV and a separate document answering these three questions (max 250 words each).

1. Interest in Young Enterprise

What attracted you to Young Enterprise and the Money Heroes programme?

2. Experience and Achievements

Tell us about one or two of your personal or professional achievements that you’re proud of which demonstrate your ability to organise, support others, or get things done.

3. Skills for the Role

What relevant or transferable skills and experience would you bring to this role?

Applications must be submitted by 23.30 Wednesday 4th February 2026. Please note that applications without answers to the questions will not be considered.

We understand that candidates may use AI tools to assist with their applications. While these can be a helpful resource, we want to hear about your personal skills, experiences and insights that highlight your unique strengths and perspective

Interviews will take place via Teams w/c 9th February 2026. Please note that applications without answers to the questions will not be considered.

Full details can be found in the Job Description.

At YE we are passionate and committed to keeping your data safe and secure.  Full details can be found in the YE People’s Privacy Notice.

Join us – and help us give every young person the chance to thrive. Apply today!

Lead Growth. Build Impact. Inspire Futures.

Team & Events Coordinator

We are looking for a Team & Events Coordinator to join this charitable programme based on the Cambridge Biomedical Campus with a mission of working in partnership to develop and improve healthcare globally.

Position: Team & Events Coordinator
Location: Hybrid working to include a minimum of two days per week in the office on Cambridge Biomedical Campus, Cambridge / home working
Salary: £26,000 – £28,000 per annum FTE (depending on skills and experience)
Hours: Part time (30 hours per week)
Contract: Permanent

Closing date: 2nd February 2026 – however, they reserve the right to close this vacancy once a sufficient number of applications have been received or a successful candidate is found.

About the role:

This is an exciting opportunity to join a small, passionate and growing team at a pivotal time in the organisation’s development. As Team & Events Coordinator, you will play a central role in supporting the smooth running of Cambridge Global Health Partnerships (CGHP) and delivering high-quality events for members, partners and supporters.

This is a varied and hands-on role, working across administration, finance, programmes, communications and events. You will be at the heart of the organisation, providing excellent coordination, organisation and stewardship, while helping the team maximise their impact both in the UK and internationally.

This role would suit either someone keen to develop a broad range of skills within the charity sector or an experienced administrator looking for a new and rewarding challenge.

Some of your key responsibilities will be to:

• Act as first point of contact for general enquiries.
• Manage organisational calendars, meetings and diary coordination for the Director and committees, including preparing papers and taking minutes.
• Maintain accurate records on the CRM database and support finance administration including processing payments and claims.
• Coordinate aspects of CGHP programmes, including member reports, grant scheme administration and virtual partnership meetings.
• Contribute to communications activity including social media, publications, website updates and branded materials.
• Lead on planning, logistics and delivery of CGHP events and support member and partner stewardship and networking activities.

About You:

To be successful in the role of Team & Events Coordinator, you will be exceptionally well organised, proactive and detail-oriented, with strong communication skills and a genuine interest in global health.

You will also need to have the following skills and experience:

• A strong interest in and commitment to global health work.
• At least three years’ experience in office administration, diary management and event organisation.
• Excellent organisational skills with high attention to detail and the ability to manage competing priorities.
• A proactive, solutions-focused approach with the confidence to use initiative and troubleshoot problems.
• Strong interpersonal skills and the ability to work collaboratively within a small team.
• Flexibility to work occasional evenings or weekends and travel when required, including internationally.
• Energy, resilience and enjoyment of being busy in a fast-paced environment – plus a good sense of humour!

Desirable:

• Experience of social media and digital communications.
• Experience working with or managing volunteers.

In return:

This is an amazing charity to work for. Cambridge Global Health Partnerships has spent nearly 20 years strengthening health systems around the world through education, reciprocal learning and relationship building. The organisation works with hospitals, governments and health organisations in the East of England and in low- and middle-income countries to share expertise and support sustainable change.

You’ll join a supportive, inclusive team and benefit from a generous package that includes:

• Pension Scheme
• Group Life Assurance (4x salary)
• Enhanced Maternity and Paternity Pay
• Annual Eye Tests + £65 towards computer-use glasses
• Leisure Centre on site
• NHS Discount Schemes
• Health Cash Plan – Medicash
• Employee Assistance Programme
• 25 days Annual Leave + Bank Holidays + Your Birthday off
• Cycle to Work Scheme

We strongly encourage candidates of different backgrounds and identities to apply. Each new team member is an opportunity for the organisation to bring in a different perspective and further diversify the charity.

Other roles you may have experience in could include Administrator, Office Coordinator, Operations Assistant, Events Coordinator, Programme Coordinator, Charity Administrator or Communications and Events Assistant.