Call specialist jobs in Islington, greater london

Stewardship serves Christian donors, workers, charities and churches in the UK and beyond called to faithfully steward their personal, professional or ministry resources for God's glory. We are now recruiting for the Head of Accounts Examination Services. This is an opportunity to lead a growing team, working to support churches and Christian charities through finance and play a significant part in driving forward our mission.

Our aim is to improve governance in the Church and Christian charity sector. You will have the opportunity to shape and develop an already highly regarded and growing service.  You will lead a dedicated team to deliver high-quality accounting and examination services, ensuring our ministry partners receive mission-aligned professional support.

Occupational Requirement (OR)

As a result of our Christian ethos, this post is covered by an Occupational Requirement (OR) under Part 1 of Schedule 9 to the Equality Act 2010. The successful applicant will be expected to be a practising Christian and to clearly demonstrate a personal commitment to the mission, principles, values and practices contained in our Ethos Statement, by:

· Active membership of local church congregation.

An understanding of the faith aspects of the work of Christian charities, including the preparedness to pray with colleagues, where appropriate.

Unseen is working towards a world without slavery. We provide safehouses and support in the community for survivors of trafficking and modern slavery. We also run the Modern Slavery & Exploitation Helpline and work with individuals, communities, businesses, governments, other charities, and statutory agencies to stamp out slavery for good. 

Purpose of the role:

Seasonal Worker Scheme (SWS) call handlers will be responsible for responding to a variety of forms of contact made through the SWS support line. You will work as part of a small but dynamic and friendly team responding to a variety of callers and contacts. Your day-to-day responsibilities will include answering incoming calls and contacts, making callouts, sending emails, drafting referrals to external agencies, and maintaining accurate data. You will form part of a triage service that will signpost callers and contacts to identified third parties who can deal appropriately with their enquiry. You will ensure all actions and data are recorded accurately and promptly to aid relevant follow up and close out of issues. You will be person-centred and deal with a variety of worker issues, including dealing with workers who may be in situations of exploitation. SWS call handlers will report directly to the Worker Wellbeing Manager within our Business Services Team.

To apply: 

• Please complete Unseen’s application form for the role which includes a personal statement of 500 words outlining your suitability for the role, some personal details and equal opportunities questions, and;
• Please send a copy of your CV to jobs @ unseenuk. org with reference to the job title.

The deadline for applications is 22 February 2026.

Interviews will likely be held during the week commencing 2 March 2026.

Kindly note, we reserve the right to close the vacancy if we reach the requisite number of applications. If you’re interested in the role, we would encourage you to apply early.

As an organisation focused on equality and diversity, we welcome applications from all sections of the community and all backgrounds, including those with a lived experience of modern slavery, those from ethnic minority groups, those with disabilities and those from the LGBTQ+ community. 

 Any questions, please contact jobs @ unseenuk. org. 

At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for an Employment Specialist to play a pivotal role in our Employability Services in Merton.

Sounds great, what will I be doing?

You will support a caseload of 20 – 25 clients to find competitive and sustained employment. Around 20% of referrals will be to assist clients to remain in work if struggling, or return to work, if off sick. Employment Specialists will follow the 8 principles of IPS, adhere to the IPS Fidelity Scale and achieve monthly targets and KPIs with the required administration and compliance.

What do I need to bring with me?

You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.

You will bring experience delivering or managing employment services, ideally within mental health or primary care settings, alongside IPS training or a willingness to complete it. You will have proven experience managing teams, including supervision, coaching, mentoring, and performance management, with a strong track record of achieving service targets and quality standards. With excellent stakeholder engagement and partnership-building skills, you will be confident improving systems and processes to enhance service delivery. You will demonstrate strong IT capability across Microsoft Office and database systems, alongside excellent written and verbal communication skills, with confidence presenting to a range of stakeholders. A person-centred approach, strong customer service ethos, and a solid understanding of employment and mental health barriers are essential, along with knowledge of safeguarding, equality and diversity, data protection, health and safety, the Equality Act 2010, employment law, and a commitment to continuous professional development.

Interview Steps

We keep our interview process simple, so you know exactly what to expect.

• Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!
• Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.

Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.

Our commitment to Equality, Diversity, and Inclusion

Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.

We are a disability confident employer

Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.

Safeguarding Statement

Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.

Important Information for Candidates

If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.

We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.

At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for an Employment Specialist to play a pivotal role in our Employment Services in Barnet.

Sounds great, what will I be doing?

We're looking for a motivated, people-focused Employment Specialist to join our IPS team and help transform the lives of people with mental health needs. You'll manage a caseload of up to twenty clients, supporting them to find, secure and sustain meaningful employment in line with the eight IPS principles.

You'll work closely with clinical teams, attend multi-disciplinary meetings, and build strong relationships with employers to create real job opportunities. From CV support and interview coaching to in-work retention, you'll provide tailored, person-centred guidance every step of the way.

What do I need to bring with me?

You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.

You will bring proven experience of managing a caseload of up to 20 clients, applying the 8 principles of IPS to support individuals to secure and sustain employment through both job search activity and proactive employer engagement. You will work collaboratively with clinical teams, external agencies and employers, contributing to a multi-disciplinary approach that integrates employment and mental health support. You will have strong job-sourcing skills, building and maintaining relationships with local employers and wider Pan-London networks to create sustainable opportunities for clients. Highly organised and administratively strong, you will confidently manage documentation, track KPIs and meet performance targets in line with NHS and Hestia protocols. You will take a client-centred approach, providing ongoing support to both clients and employers, including during job starts and long-term sustainment, while offering clear guidance on the impact of work on benefits. You will be self-motivated, adaptable and committed to professional development, able to manage your time effectively across community and clinical settings, maintain professional boundaries, and engage fully in ongoing IPS training and support.

Interview Steps

We keep our interview process simple, so you know exactly what to expect.

• Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!
• Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.

Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.

Our commitment to Equality, Diversity, and Inclusion

Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.

We are a disability confident employer

Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.

Safeguarding Statement

Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.

Important Information for Candidates

If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.

We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.

At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Employment Specialist to play a pivotal role in our Employment Services Service in Haringey.

Sounds great, what will I be doing?

We're looking for a motivated, people-focused Employment Specialist to join our IPS team and help transform the lives of people with mental health needs. You'll manage a caseload of up to twenty clients, supporting them to find, secure and sustain meaningful employment in line with the eight IPS principles.

You'll work closely with clinical teams, attend multi-disciplinary meetings, and build strong relationships with employers to create real job opportunities. From CV support and interview coaching to in-work retention, you'll provide tailored, person-centred guidance every step of the way.

What do I need to bring with me?

You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.

You will bring proven experience of managing a caseload of up to 20 clients, applying the 8 principles of IPS to support individuals to secure and sustain employment through both job search activity and proactive employer engagement. You will work collaboratively with clinical teams, external agencies and employers, contributing to a multi-disciplinary approach that integrates employment and mental health support. You will have strong job-sourcing skills, building and maintaining relationships with local employers and wider Pan-London networks to create sustainable opportunities for clients. Highly organised and administratively strong, you will confidently manage documentation, track KPIs and meet performance targets in line with NHS and Hestia protocols. You will take a client-centred approach, providing ongoing support to both clients and employers, including during job starts and long-term sustainment, while offering clear guidance on the impact of work on benefits. You will be self-motivated, adaptable and committed to professional development, able to manage your time effectively across community and clinical settings, maintain professional boundaries, and engage fully in ongoing IPS training and support.

Interview Steps

We keep our interview process simple, so you know exactly what to expect.

• Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!
• Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.

Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.

Our commitment to Equality, Diversity, and Inclusion

Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.

We are a disability confident employer

Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.

Safeguarding Statement

Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.

Important Information for Candidates

If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.

We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.

Summary

Impact Ops is looking for a Finance Associate (UK) to join our team. The starting salary range is £40,000 to £50,000 (for associate level) and £55,000 to £65,000 (for specialist level), depending on prior experience and location. There may be flexibility in salary for exceptional candidates with significant experience. Significant experience for an associate is more than 3 years. For a specialist that’s more than 5 years.

If you’re looking for somewhere you can learn quickly, make a meaningful impact, and take ownership for a wide range of tasks, please consider applying here. The deadline to apply is February 28, 2026.

About Impact Ops

Impact Ops is an independent organization that provides operational support to high-impact nonprofits, many of our clients work on AI safety, alignment, and governance challenges. Our services include finance, recruitment, entity setup, due diligence, ops audit, and systems implementation. We’re a “remote-first” organization with team members and clients based across the world.

We’re looking for motivated, altruistic, and optimistic people from diverse backgrounds to join us in this impactful work by providing excellent operational support to our clients. 

Key responsibilities

As a Finance Associate/Specialist (UK) reporting to Viktorie Havlíčková (Finance Specialist), your key responsibilities when dealing with clients will include: 

• Working with the Specialist on developing financial systems for clients which reduce manual administrative duties and maximize efficiency
• Creating, tracking, and maintaining client budgets 
• Processing client payments such as invoices and expense reimbursements
• Carrying out client bookkeeping tasks and advising clients on best practices
• Supporting the finance team in day-to-day financial tasks
• Ensuring compliance with the regulatory and tax requirements in the relevant jurisdictions with help from the Finance Specialist

About you

You’ll need to have:

• 2+ years (for associate) or 4+ years (for specialist) of experience in finance, budget management, or a related role
• An understanding of financial compliance and tax regulations in relevant jurisdictions, particularly for the UK
• Proficiency in accounting software such as Xero, or similar tools, with a solid understanding of financial reporting and bookkeeping

You’ll also likely have:

• Experience in the nonprofit sector: You have UK-specific nonprofit finance experience.
• Experience with working in diverse team environments: You’re comfortable collaborating with international teams and adapting to various cultural and professional contexts.
• An operations mindset: You’re good at identifying issues, prioritizing, generating solutions, and efficiently implementing new ideas.
• Strong attention to detail: You identify and correct small errors to ensure precision and accuracy in a fast-paced and challenging environment.
• A love of systems: You enjoy building systems that run exceptionally smoothly, and have promising ideas for improving existing processes.
• Strong communication skills: You’re personable and able to communicate professionally and clearly with various stakeholders and clients, both in writing and verbally.
• Comfort owning projects: You’re comfortable managing tasks and you thrive in an autonomous work environment.
• An intrinsic motivation to have a positive impact with your career.

Benefits and salary

Your starting salary range is £40,000 to £50,000 (for associate level) and £55,000 to £65,000 (for specialist level), depending on prior experience and location. There may be flexibility in salary for exceptional candidates with significant experience.

Our benefits include:

• Prioritized health & wellbeing: We provide private medical, vision, and dental insurance, and up to 2 weeks’ paid sick leave. We also offer a generous allowance for you to spend on your mental health.
• Flexible working: You’re generally free to set your own schedule (with some overlapping hours with colleagues as needed). We’ll cover a remote workspace outside your home if you need one.
• Generous vacation: 25 days’ holiday each year, plus public holidays. We encourage you to use the full allowance.
• Professional development opportunities: We offer a generous allowance each year for professional development. We build in opportunities for career growth through on-the-job learning, increasing responsibility, and role progression pathways.
• Pension: We offer a 10% employer pension contribution or equivalent salary increase (if we’re unable to offer this in your country).
• Parental leave and support: New parents have up to 14 weeks of fully-paid leave and up to 52 weeks of leave in total. We can also provide financial support to help parents balance childcare needs.
• Equipment to help your productivity: We’ll pay for high-quality and ergonomic equipment (laptop, monitors, chair, etc.) for your remote work set up.
• Global team retreats: As a remote team we hold in-person staff retreats twice a year, to work on our plans and build strong working relationships.

This is a full-time role, but part-time would also be possible for particularly strong candidates. We prefer candidates who can overlap with European timezones, but we’re open to other arrangements for exceptional candidates.

We’re able to sponsor visas in the UK, so let us know if you require work authorization.

Application

Here’s a summary of the application process for a successful candidate:

1. Application: Submit an application form, sharing your contact details, CV, and other experiences. Complete the application here by February 28, 2026 .
2. Screening call: Attend a brief screening call, where you’ll have the chance to ask questions about the role.
3. Assessment(s): Complete 1-2 paid assessments, designed to simulate the work you’d do if hired into the role.
4. Interview: Attend a remote interview with at least one person from our leadership team to assess team fit.
5. Work trial: Attend a paid, remote work trial — where you’ll spend the day meeting the team and completing further assessments.
6. References: Share references who can comment on your aptitudes. If your references are strong, you’ll receive an offer!

We’re reviewing candidates on a rolling basis and may make an offer before the end of the application deadline. 

Diversity and inclusion

We’re aware that factors like gender, race, and socioeconomic background can affect people’s willingness to apply for roles for which they meet some but not all the suggested attributes. We’d especially like to encourage people from underrepresented backgrounds to express interest.

There’s no such thing as a “perfect” candidate. If you’re on the fence about applying because you’re unsure whether you’re qualified, we’d encourage you to apply.

If you require any adjustments to the application process, such as accessibility accommodations, additional preparation time, or other, we’re happy to support your needs and adjust the application process.

Summary

Impact Ops is looking for a Recruitment Associate or Recruitment Specialist (UK) to join our team. The starting salary range is £40,000–£50,000 (associate level) and £55,000–£65,000 (specialist level), depending on prior experience and location. There may be flexibility in salary for exceptional candidates with significant experience. 

If you’re looking for a role where you can learn quickly, take ownership of core recruitment tasks, and make a meaningful impact supporting high-impact nonprofits, particularly in AI safety, alignment, and governance, we’d love to hear from you.

The deadline to apply is February 28, 2026, although we will be reviewing applications on a rolling basis.

About Impact Ops

Impact Ops is an independent organization that provides operational support to high-impact nonprofits, many of our clients work on AI safety, alignment, and governance challenges. Our services include finance, recruitment, entity setup, due diligence, ops audit, and systems implementation. We're a "remote-first" organization with team members and clients based across the world.

We're looking for motivated, altruistic, and optimistic people from diverse backgrounds to join us in this impactful work by providing excellent operational support to our clients.

You can read more about how the first two years went at Impact Ops here.

Key responsibilities

As a Recruitment Associate/Specialist you will be part of a team responsible for recruitment operations for both Impact Ops and our clients. Your key responsibilities will include:

• Designing, documenting, and continuously improving recruitment processes and templates across multiple clients, working closely with hiring managers and internal stakeholders

• Conducting candidate sourcing and outreach, including identifying relevant talent pools and helping build and maintain candidate pipelines

• Conducting early-stage candidate evaluation, including application reviews and screening calls, to identify high-potential candidates early in the hiring process

• Managing candidate communications throughout hiring processes to ensure a professional, timely, and positive candidate experience

• Tracking candidates, roles, and hiring progress accurately across applicant tracking systems and internal tools

• Assisting with recruitment coordination tasks, including interview scheduling and managing process logistics

• Proactively identifying gaps, inefficiencies, or failure points in recruiting systems and proposing improvements

• Maintaining and improving scoring rubrics and assessment frameworks to ensure fair, consistent evaluation

• Supporting the recruitment team with day-to-day operational and administrative tasks to ensure hiring processes run smoothly

Additional responsibilities for Recruitment Specialists:

• Owning client relationships end-to-end for assigned roles, acting as a trusted partner to hiring managers and stakeholders
   

• Project managing multiple hiring rounds simultaneously, including aligning on role requirements, driving timelines, coordinating stakeholders, and ensuring delivery against hiring goals

About you

You'll need to have:

• 2+ years (associate) or 4+ years (specialist) of experience in recruitment, talent acquisition, or a related role

• Experience supporting end-to-end recruitment processes, including sourcing, screening, and coordination

• Strong organizational skills and attention to detail

• Comfort working with recruitment tools, ATS platforms, and documentation systems

You'll also likely have:

• Enthusiasm for adopting cutting-edge recruitment technologies and AI tools, with willingness to innovate

• An operations mindset: you enjoy improving processes and making systems run smoothly

• Ambitious growth mindset with excitement about scaling recruitment operations

• Positive, optimistic approach with strong interpersonal skills

• Experience in nonprofit, social impact, or mission-driven recruitment is a plus

• Experience recruiting for technical research roles, particularly in AI/ML or adjacent fields

• Interest in the unique challenges of recruiting for emerging, specialized cause areas

• Understanding of or an interest in the AI safety landscape

Benefits and salary

Your starting salary range is £40,000 to £50,000 (for associate level) and £55,000 to £65,000 (for specialist level), depending on prior experience and location. There may be flexibility in salary for exceptional candidates with significant experience.

Our benefits include:

• Prioritized health & wellbeing: We provide private medical, vision, and dental insurance, and up to 2 weeks' paid sick leave. We also offer a generous allowance for you to spend on your mental health.

• Flexible working: You're generally free to set your own schedule (with some overlapping hours with colleagues as needed). We'll cover a remote workspace outside your home if you need one.

• Generous vacation: 25 days' holiday each year, plus public holidays. We encourage you to use the full allowance.

• Professional development opportunities: We offer a generous allowance each year for professional development. We build in opportunities for career growth through on-the-job learning, increasing responsibility, and role progression pathways.

• Pension: We offer a 10% employer pension contribution or equivalent salary increase (if we're unable to offer this in your country).

• Equipment to help your productivity: We'll pay for high-quality and ergonomic equipment (laptop, monitors, chair, etc.) for your remote work set up.

• Global team retreats: As a remote team we hold in-person staff retreats twice a year, to work on our plans and build strong working relationships.

This is a full-time role, but part-time would also be possible. We prefer candidates who can overlap with European timezones, but we're open to other arrangements for exceptional candidates.

We're able to sponsor visas in the UK, so let us know if you require work authorization.

Application

Here’s a summary of the application process for a successful candidate:

1. Application: Submit an application by February 28, 2026.

2. Screening call: Attend a brief screening call, where you’ll have the chance to ask questions about the role.

3. Interview: Attend a remote interview to assess team fit and experience.

4. Work trial: Attend a paid, remote work trial — where you’ll spend the day meeting the team and completing further assessments.

5. References: Share references who can comment on your aptitudes. If your references are strong, you’ll receive an offer!

We’re reviewing candidates on a rolling basis and may make an offer before the end of the application deadline. 

Diversity and inclusion

We're aware that factors like gender, race, and socioeconomic background can affect people's willingness to apply for roles for which they meet some but not all the suggested attributes. We'd especially like to encourage people from underrepresented backgrounds to express interest.

There's no such thing as a "perfect" candidate. If you're on the fence about applying because you're unsure whether you're qualified, we'd encourage you to apply.

This is an exciting opportunity for a nurse with experience in palliative care to join a growing team dedicated to helping people be in control of the end-of-life decisions. 

About Compassion in Dying and the information line service

At Compassion in Dying, we want people to be in control of their end-of-life decisions because no one is better to make them. We support people to make informed decisions, start honest conversations about death and dying with loved ones, and record and revisit their wishes whenever they want to.

Many people tell us they want to be in charge of decisions about their care and treatment, but struggle to access clear information or encounter reluctance to have open conversations about death and dying. Our nurse-led information line exists to change that. We enable people to plan ahead and to be in control of their end-of-life decisions, including in situations where they may no longer be able to make decisions for themselves.

Demand for the service consistently exceeds capacity. We are therefore expanding our clinical team and are looking for two experienced nurses to provide verbal and written information and support that is accurate, clear and practical.

This is an exciting opportunity for a nurse with experience in palliative care and excellent communication skills, able to convey complex information in a straightforward and sensitive way by phone and email. This new permanent role offers the opportunity to contribute to the growth of an expanding information service that delivers direct support and drives improvements in practice.·

Role purpose

·Respond to enquiries to Compassion in Dying’s information service, using clinical knowledge to provide appropriate information and support.

·Promote patient choice and autonomy by enabling people to make informed decisions about their care and treatment, now and in the future, or to advocate for someone close to them.

·Provide specialist information on advance care planning, supporting people to plan ahead and record their wishes for end-of-life care and treatment.

·Contribute to the development of information resources for the public and professionals.

Key responsibilities

Information service

·Respond promptly to enquiries to Compassion in Dying’s information line by phone, email and letter.

·Provide clear, accurate information in plain English.

·Support people to complete advance care planning documents, including Advance Decisions, Advance Statements and with queries about Lasting Powers of Attorney for Health and Welfare.

·Equip people with an understanding of the law and best practice to enable them to advocate for themselves or loved ones in best-interest decision-making meetings.

·Manage casework, including arranging and responding to follow-up calls and emails for people requiring ongoing support.

·Listen carefully to people’s experiences, ensuring they feel heard, understood and acknowledged.

·Support people to feel confident asking relevant questions and discussing care options with health professionals, or doing so on behalf of someone who lacks capacity.

·Be comfortable discussing end-of-life issues and respond to enquiries in a professional and sensitive manner.

·Maintain awareness of other organisations’ services and sources of support.

·Share learning from the people we support across the organisation, including with policy, media, and marketing and fundraising teams.

·Identify callers who may be appropriate and willing to act as case studies.

·Act in accordance with all relevant Compassion in Dying policies, including safeguarding, equality, diversity and inclusion and data protection.

Information quality and continuous improvement

·Ensure responses are based on the latest guidance and best practice, acting as a subject expert for other teams.

·Develop and maintain up-to-date knowledge of end-of-life care and decision-making, including patients’ rights under the mental capacity legislation across the U.K.

·Proactively contribute ideas and initiatives that ensure the people we support remain central to organisational development and service delivery.

Professional development

·Proactively identify and attend relevant training, study days and conferences, sharing learning across the organisation.

·Maintain professional registration and meet revalidation requirements, ensuring ongoing clinical and professional development.

·Comply with mandatory training and attend team clinical supervision sessions.

Representing Compassion in Dying externally

·Write regular reflections on the role and on themes emerging from the experiences of the people we support, to help inform and improve practice.

·Deliver talks and presentations to stakeholders and members of the public, both online and in person.

·Raise the profile of Compassion in Dying’s Information Service.

·Provide teaching and learning sessions to other helpline teams and health and/or social care professionals.

General

·Participate in staff meetings, supervision and annual appraisal processes.

·Support the Deputy Director of Services, Clinical Lead and Education Lead with team monitoring, training and other tasks as required.

·Undertake any other reasonable duties as requested by the Directors of Compassion in Dying.

·Act, at all times, in the best interests of Compassion in Dying

Person specification

Experience: Essential

·Registered nurse with experience in specialist end-of-life or palliative care.

·Commitment to pro-choice principles for all individuals.

·Experience of writing complex information for a lay audience.

Experience: Desirable

·Experience providing information and support via telephone, email or webchat.

·Experience developing policies and procedures for an information line or related service.

·Experience of monitoring, recording and analysing data.

·Experience of report writing.

Knowledge

·Good understanding of the mental capacity legislation across the U.K.

·Good understanding of different types of advance care planning documents.

·Clear understanding of the boundaries of an information and support role.

·Excellent knowledge of current end-of-life healthcare systems and treatment options.

·Understanding of confidentiality best practice and data protection.

Skills and Abilities

·Excellent verbal and written communication skills, with the ability to present complex information clearly and sensitively in plain English.

·Ability to manage challenging helpline calls from distressed, anxious, confused or angry individuals with tact and empathy.

·Ability to work both autonomously and as part of a team.

·Strong organisational skills, with the ability to prioritise work and manage competing demands.

·Good IT skills, including databases, spreadsheets, word processing, email and internet use.

·Ability to search for, assess and critique scientific and medical evidence.

·Willingness to give and receive constructive feedback and to have work peer reviewed.

Values

·Commitment to Compassion in Dying’s vision and mission.

·Commitment to Dignity in Dying’s vision and mission.

Organisational behaviours

·Leading by example: Motivates others through a professional and positive approach to work.

·Trust and respect: Treats others with kindness and respect, values diversity, and listens to understand different perspectives.

·Teamwork: Works collaboratively, shares information and supports colleagues to achieve shared goals.

·High standards: Strives to deliver work of a consistently high quality.

·Responsibility and initiative: Takes ownership of work, uses initiative and takes pride in achievements.

Interview dates: 12th & 13th March 2026

Harris Hill is seeking an interim Communications Assistant for 12 weeks, to start 13th March, supporting a busy media team.

Duties:
Act as the first point of contact for journalists calling and emailing the press office, following up and assigning press requests and enquiries to the team as appropriate.
Compile and distribute a news summary to staff and key international stakeholders, featuring organisational coverage and related news stories each morning.
Undertake the monitoring of the organisation within the media, including recording TV news, assisting in the daily monitoring of print, online, digital, social and broadcast coverage.
Log, monitor and evaluate all media coverage that the press team secures.
Produce general and specific reports of media coverage, as needed.
Share weekly priorities with relevant internal teams on a weekly basis.
Demonstrate and model a commitment to our shared values, behaviours and inclusive practices (known as Our Shared Commitment) in all aspects of your work.

Relevant experience
Experience of providing effective administrative support to a busy team.
Experience of using Microsoft Office packages.
Experience of media monitoring databases such as Onclusive is desirable.

Specific knowledge and skills
Basic knowledge of media relations and an interest in international development issues.
Skilled at managing tricky enquiries and dealing tactfully and efficiently with enquiries from external contacts, including at a senior level.

The role will require one day per week in their London office, which will be a Wednesday.

If you are available and interested, please get in touch.

Your new role
Finance Officer - Public Sector Organisation
6 months contract - could be extended
£30,000
3 days in the office, 2 at home
Offices in Hammersmith

Responsibilities

• Process financial transactions accurately and on time.
• Complete reconciliations and financial entries to strict deadlines.
• Manage the Finance Accounts inbox and respond to queries.
• Process transactions & prepare weekly payment run reports.
• Reconcile credit card statements and maintain accurate financial records.
• Process supplier invoices, staff expenses, income receipts, and raise sales invoices.
• Perform regular bank reconciliations and resolve discrepancies promptly.
• Provide accurate data for account queries and ensure full audit compliance.

Experience Needed

• Experience working in charities/ public sector organisation
• Have worked with either Quickbooks, Xero or Sage accounting system
• Have experience with cashbooks, processing bank transactions.

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Your new company
A high-profile London University.

Your new role
Reporting to the Head of Finance, you will be responsible for preparing and reconciling complex financial statements, managing year-end reporting cycles and ensuring full compliance with FRS 102, GAAP and IFRS. You will also manage the smooth running of the financial year-end, including timetabling and liaising with auditors. The anticipated duration is 12 months+. Hybrid working: 2 days per week in the office.

What you'll need to succeed
You will be a qualified Accountant with strong, recent experience of financial accounting within the Higher Education sector.

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Salary: £25,000 - £27,000
Contract: Permanent
Location: Remote, Home-Based

We are delighted to be supporting a brilliant charity in recruiting an Individual Giving Executive, a key role within a busy and ambitious fundraising team. This is an exciting opportunity to help drive supporter acquisition and engagement activity across a range of channels, contributing directly to the growth of the organisation’s individual giving programme.

As Individual Giving Executive, you will play a central role in planning, coordinating, and delivering multi?channel campaigns — from direct mail to digital and telemarketing. You will support with creative development, data selections, campaign setup, supplier coordination, and post?campaign analysis, ensuring activity is delivered to a high standard and to agreed timelines.

This is a fantastic opportunity for someone looking to deepen their experience in direct marketing and individual giving.

To be successful as Individual Giving Executive, you will need:

• Experience managing and delivering projects to agreed timelines.
• Strong communication skills and the ability to work effectively with internal and external stakeholders.
• Excellent organisation skills, attention to detail, and the ability to prioritise busy workloads.

If you would like to discuss this role with us, please give us a call and ask for Jake, or you can press apply and we will be in touch.

Ashby Jenkins Recruitment are a specialist charity recruitment agency, passionate about improving equality across the sector. You can read more about our commitment to diversity on our website.

If enough applications are received, the charity reserves the right to end the application period sooner.
 

Harris Hill is recruiting for a Finance and Operations Administrator with French or Spanish (Spoken) skills, for this International Charity, working in developing countries. Based in Central London. (Hybrid working)

REPORTING TO: CEO

CONTRACT TYPE: Permanent, Full-time (hybrid)

PROPOSED SALARY: to £40,000 per annum depending on experience

LOCATION:  Central London. (CANDIDATES MUST LIVE IN THE UK. THIS IS HYBRID ROLE. NO OVERSEAS TRAVEL)

HYBRID WORKING: A minimum of 2 days per week is based at their office in Central London.

BENEFITS: 25 days holiday plus bank holidays, attractive employer contribution-only pension, private medical insurance cover, excellent working environment.

HOURS:  Full-time, 35 hours a week, Monday to Friday.

LANGUAGE SKILLS DESIRABLE: French or Spanish (Spoken) skills

About the role:  Principal Responsibilities

1. Finance Administration - 60% of role

• Processing grant payments (10-15 weekly) via online banking in line with authorisation limits

• Inputting and updating all incoming and outgoing transactions on QuickBooks.

• Saving payment confirmations on the server and on QuickBooks.

• Scanning and Electronic filing of accounts and finance invoices, receipts, credits.

• Calling organisations in different countries to verify bank account details (as part of anti-fraud checks.)

• Weekly and monthly bank reconciliations. 

• Financial support to CEO and auditors for annual audit.

• Administration of 3 company credit cards and company expenses.

• Ad hoc administration duties to support charity and CEO including communications with the Charity Commission. 

2. Grant assistance - 5%

• Review and edit of grant letters for c.15 grants per year.

• Email liaison with grantees to ensure timely submission of paperwork including annual reports.

3. Assistance to CEO - 25%

• Provide a professional, comprehensive and high-quality executive support to the CEO, including time, diary and email management, travel and accommodation arrangements, expenses, providing support to meetings, drafting appropriate correspondence and document production. 

• Providing project administration support and management of discreet pieces of work relating to the Trustees meeting. 

4. Office Management - 10%

• Handling incoming and outgoing correspondence e.g. post, office phone

• Inventory and supplies Ensuring that office has sufficient stationary, kitchen and bathroom supplies

• Facilities: deal with any repairs and cleaning including liaison with cleaning company 

• Organising catering for Trustees meetings x3 annually

• Weekly backup of server

• Event planning: organising company events e.g. strategic planning sessions, visits from grantees, office outings

Person specification

• Outstandin

The Young Roots Casework Service aims to improve the life chances of young refugees and asylum seekers and to support them to reach their potential by accessing their rights and entitlements. 

This is an opportunity for an experienced manager to head up the organisation's Casework team. It will be a chance to provide advice and guidance, safeguarding oversight, line management and supervise other Caseworkers across the organisation. 

The role will support the oversight and delivery of our weekly Advice and Support Hub in both Brent and Croydon (Wednesday 5pm-8m and Thursday 4.30pm-8pm).The role will suit a dynamic, supportive, and enthusiastic manager with a deep understanding of the challenges young refugees and asylum seekers face in London.   

Hybrid working with minimum 40% in-person attendance at one of our London offices (2 days per week for full-time staff, pro rata for part-time), with occasional travel to our other offices. To be agreed with line manager - 1 x Evening per week at an activity on either a Wednesday or Thursday (day to be confirmed, so availability for either scenario is required). Occasional on call evening safeguarding cover may be required.