Charity coordinator jobs
As Helpline Care Navigator (HCN), you will act as the first point of contact for individuals, families and health professionals across the North and North East region.
You will deliver compassionate, person-centred support and clear, practical information via telephone and email, ensuring people affected by PSP & CBD feel heard, informed and supported at every stage of their journey. Alongside direct support, you will actively engage with health and social care professionals, neurology clinics and wider partners to strengthen local awareness of PSP & CBD and enhance referral pathways across the region.
This is a key role in maintaining continuity, quality and momentum within our Helpline service during a period of maternity leave and you will be reporting to the Helpline and Support Services Manager.
Hours of Work & Annual Leave
- 35 hours per week - this may include working some unsociable hours, including evenings and weekends.
- 28 days plus bank holidays. Pro-rated for part time role.
The main office is in Milton Keynes, and we have a hybrid working policy with most staff spending one day a week in the office and the remainder working from home. There is flexibility in the arrangements that need to be agreed upon with the line manager.
Key Responsibilities
- To be ‘first point of call’ for people with PSP & CBD and their families living in North and Northeast region including, Greater Manchester, Merseyside, Lancashire, Cumbria, North Yorkshire, Tyne & Wear & Northumberland. Providing people with support and information over the phone and via email.
- To raise awareness of PSP & CBD across all health and social care disciplines in the region by engaging with HSCP’s and neurology clinics.
- To provide accurate information in all aspects of PSP & CBD in response to enquiries and signpost onto other organisations where appropriate.
- Ensure a maximum response to all helpline calls, emails and enquires.
- To keep clear and accurate records and statistics of enquires received and actions taken.
- To carry out a maximum number of proactive calls to people affected by PSP & CBD within the region as directed by the Helpline Manager.
- Develop and maintain the existing database of key health and social care professionals and regional services.
- Attend outreach events to build the profile of PSPA services amongst health and social care professionals.
- Work with the Director of Policy and Influencing to identify ways in which services and care can be improved for families affected by PSP & CBD in the region.
- To signpost to PSPA Support Groups and services.
- Liaise with external services to signpost to local support.
- Take an active part in the delivery and planning of information and support events, which may include the possibility of overnight stays and weekends.
- Liaise with the fundraising team to signpost to fundraising activities.
- Liaise with the Volunteer Coordinator to maintain and build volunteering in the region.
- To attend and contribute constructively to team and other meetings as required.
- To ensure the implementation of policies, procedures and quality standards as defined by PSPA.
- Contribute to the development of literature and articles for PSPA Matters.
- To undertake any other tasks, by agreement as required, in support of the work of PSPA.
The duties may be changed and/or varied to meet changing circumstances at the discretion of the CEO and Board of Trustees.
Person Specification
Essential Criteria:
- Experience in delivering helpline and/or information and support services
- Excellent listening and interpersonal skills, with the capacity to listen actively understanding different points of view
- Ability to keep accurate records
- Willingness to undertake training and continuing personal development
- Experience of and sensitivity to communicating with audiences from a range of backgrounds
- Strong IT skills, with experience in MS Office products and customer relationship management software
- Flexible and reliable attitude and the ability to self-organise and to work without direct supervision
- Good communication skills, both oral and written and excellent telephone manner
- Ability to manage difficulty questions, emotions and situations in a calm and confident way.
Desirable Criteria:
- Knowledge of PSP & CBD or other neurodegenerative diseases and/or experience of working in the NHS
- An understanding of Safeguarding and an ability to follow relevant policies and procedures
- Knowledge of healthcare or social care systems.
For more information about this role, please visit our website.
Benefits
- Pension Scheme
- Employment Assistance Programme
CREATING A BETTER FUTURE FOR EVERYONE AFFECTED BY PSP & CBD.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Title: Travel Trainer
Report To: Laurence Orrell, travel training coordinator
Salary: £13.85 per hour
Location: Travel within the North London and Lambeth areas as required
DBS:This post is subject to a criminal record check under the arrangements established by the Disclosure & Barring Service
Context of Job
AFK is a national charity helping young disabled people develop their independence and find employment. As part of this we provide bespoke travel training on London’s public transport network to and from school, college and work placements in the North London area.
We are looking for enthusiastic and flexible candidates to train and support young people to travel specified journeys safely and independently using public transport.
Overall Job Purpose
To train and support a young person to travel a specified journey safely and independently using public transport. Record your observations and give feedback to the travel training coordinator, the young person and their family. To take part in reviews of training as it progresses.
Working Conditions
- Casual working assignment with no minimum hours guaranteed
- Each assignment must be mutually agreed by both parties
- You will be expected to work mornings and/or evenings as required by the job and we will also consider job sharing for this role.
Responsibilities
- Support a young person door-to-door as they travel on public transport.
- Familiarise yourself with the following documents –
- Journey Plan – describes the route you and the trainee will follow, and the alternative route(s) if the need arises.
- Risk Assessment – outlines the support needs of the trainee, and risks and strategies to mitigate them.
- Record your observations using standardised forms and relay your observations to the travel training coordinator on a weekly basis.
- Allow the young person to learn independently and only guide, support or intervene when necessary (this will be included in your induction)
- Approach travel training in a positive manner by reinforcing achievements and viewing obstacles as opportunities to learn. Discuss strategies and agree solutions with the young person, their family and the travel training coordinator.
- To contact the travel training coordinator immediately if there are any emergencies or unexpected situations.
- Ensure that the young person is trained to use the alternative route safely and independently.
- Ensure that the young person learns and/or knows how to contact parents or carers in case of an emergency
- Any issues or concerns must be raised with the travel training coordinator or the business development manager.
Additional Responsibilities
- Learn the support needs of the young person prior to training
- Become familiar with the route
- Become familiar with and then follow AFK’s safeguarding policies and procedures
For more information or an informal chat please call Laurence on 07384 79 55 35.
Please see the attached Job Pack for more details about the role
To apply please send your CV and a covering letter explaining why you would suit the role.
Recruitment Timeline and details
- We will be interviewing on a rolling basis as we receive applications.
- There will be a short test using your mobile phone so please bring it with you
- Please let us know if you need any adjustments in relation to the recruitment process
To apply please submit your CV and a covering letter explaining why you would suit the role
Our vision is a world where there are no barriers to independence for children and young people who are disabled or neurodiverse.
The client requests no contact from agencies or media sales.
Organisational Vision & Context:
As we journey towards our vision to bring fulness of life for every child, no matter what struggles they face, we’re looking for a motivated and mission-driven individual to join our team as a Church Relationship Lead for our Make Lunch programme.
While our programmes vary, they share one common thread: an unwavering resolve to see lives transformed for good. Mobilising over 200 churches and 1,500 volunteers, TLG’s volunteer programmes – Early Intervention and Make Lunch – currently support around 5,000 children and their families each year. However, our vision goes further: we aim to see many more churches partner with us to transform lives in their communities.
This Role’s Impact:
We are seeking an experienced, relational, and highly organised leader with a strong passion for the issues of mental health, poverty, and social justice that underpin Make Lunch. Working alongside other Church Relationship Leads, this role will train, support, and develop church-based volunteer Make Lunch teams, ensuring they provide effective support and meaningful connection to children, young people, and families in their communities.
With excellent people, communication and training skills, the postholder will nurture positive, growing relationships with volunteer Make Lunch Coordinators, enabling excellent programme leadership at a local level. Operationally astute and confident in bringing constructive challenge, they will ensure all Make Lunch activities are safe and fully compliant. Driven by a commitment to continuous improvement, they will foster a growth mindset among those they support, maximising the impact of Make Lunch both locally and nationally.
TLG is a Christian charity and, as a team, we want to bring our faith to the work we do; as such, we are recruiting an individual with a strong and vibrant Christian faith. We would welcome applications from candidates from diverse backgrounds to enable us to better reflect the needs of the communities we serve.
Hours: Part time (22.5 hours per week, 0.6 FTE), including Tuesdays
Closing Date: Sunday 29th March
Initial Interviews: Monday 13th April – Online
Final Interviews: Tuesday 21st April – at our National Support Centre in West Yorkshire
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
This is a full-time Chief Exec role offering an exciting time to join an organisation making
a huge impact with minimal resources. As the Organisation enters its tenth year,
regrettably the need for this work has never been greater and in addition to enhancing
existing projects, we plan to grow our Dignity Centre locations as well as expand our
outreach and impact in the coming two to five years. As a small charity, the role is
incredibly varied as well as hands-on. While there is no physical back office, meaning
the role is mostly from home/remote, the CEO spends sustained periods of time in our
projects in Nicosia, Cyprus and Bournemouth, UK as well as any new or potential
project sites in the UK and abroad. A typical day could include troubleshooting and
managing maintenance problems at distance for our projects in Nicosia and
Bournemouth, preparing and delivering interviews and presentations to the media or for
donors, calling volunteers to prepare them for collaborating with us and collating
indicator data for impact reports.
The client requests no contact from agencies or media sales.
To apply for this role please head over to our website and complete an application form.
The Compassionate Neighbours Manager will lead the day-to-day running of the Compassionate Neighbours programme across Greenwich and Bexley, helping people nearing the end of life to live as well as they can for as long as they can through meaningful community connection. This includes managing the Compassionate Neighbours Coordinator and ensuring the successful delivery, growth, and sustainability of the programme. You will build strong community connections, support volunteers, and ensure high-quality engagement with people living with serious, long-term, or terminal illness who may be experiencing loneliness or isolation.
The post holder will work closely with the Community Development & Volunteering team to deliver the Community Development & Engagement Strategy, develop outreach strategies, strengthen partnerships, and ensure the programme meets its objectives.
Application Deadline: Tuesday 3 March Midday
Interview date: TBC
We reserve the right to close this job advertisement early if we receive a sufficient number of applications. To avoid disappointment, we encourage interested candidates to submit their applications promptly.
Following a strategic pause to reset the organisation with the help of an interim senior management team, we are now ready to recruit our long-term Chief Executive Officer.
Self Help UK (SHUK) provides holistic support and knowledge via close interaction with local communities, peer groups and volunteers to a) prevent long-term health conditions and b) help those with existing conditions to feel more confident, informed and supported in navigating their health journey in a way that works best for them.
Our values are empowering others, putting people first, acting with integrity and showing compassion.
We are looking for a Chief Executive Officer to take us into the next phase of growth, with the following responsibilities:
- Forming relationships with local charities and funders in Nottinghamshire and wider East Midlands region, and building relationships within the Deaf community, locally and nationall
- Representing SHUK across relevant forums, networks, and platform
- Bringing funding into core/central functions and securing ongoing funding for existing and future projects
- Managing the operations of SHUK via a senior leadership team of managers and function leads
- Ensuring SHUK is compliant with charity and employer regulations, ensuring high standards of governance, transparency, and integrity
- Ensuring overall financial control of the organisation, supported by the Finance Manager, keeping a regular eye on the core and restricted cashflow
- Supporting the Board of Trustees by ensuring they are making decisions based on accurate information and context
- Ensuring all members of staff and volunteers are supported and developed
- Ensuring SHUK’s services are of high quality and have a positive impact on those who use them
- Driving continuous improvement in quality, standards, image, and reputation
The personal qualities this role needs are:
- A dynamic leader, with ideas and principles that align with those of SHUK
- Enthusiasm to take on a challenge, focused on ensuring SHUK has long-term sustainability
- Clear management abilities at all levels in order to challenge, engage, address issues and provide support
- Able to communicate a clear vision and strategy, with proven ability to translate vision into business plans
- Demonstrable understanding of charity finances, with strong budget management, financial planning skills and the ability to diversify income
- Experience of working in the voluntary sector, with direct experience of fundraising
- Knowledge of the current NHS plans, and the significance of health inequalities – able to make a case for its importance during bids
- Knowledge/understanding of the Deaf Community
- Experience of managing change and stabilising an organisation
- Business development/networking skills
- Able to pivot between strategy and transactional or work with others to provide those skills, leading through empowerment
- Active interest in and knowledge of the Nottingham/Nottinghamshire locality.
- Able to work in Nottingham at least one day per week
Background:
SHUK is a leading peer support organisation with over 40 years of experience in developing and delivering peer-led services. Our mission is to empower individuals and communities by embedding peer support principles into health and wellbeing initiatives. We have created a range of innovative programmes that help people living with cancer and other long-term health conditions to navigate challenges and take control of their health and wellbeing.
We work in partnership with Macmillan Cancer Support on projects that make a real difference. These include national and local initiatives for the Deaf community, volunteer-led support for anyone affected by cancer, and prehabilitation services for those facing complex treatment. We are collaborating with our Integrated Care Board (ICB) on cancer projects, and work within our Integrated Care System (ICS) to strengthen partnerships and synergies with local health and care delivery, improve health literacy and increase cancer screening uptake among underserved communities in Nottingham. Looking ahead, we are exploring a new direction to position SHUK as a holistic, person-centred support provider, embedding peer support and volunteer-led activity at the heart of everything we do. Our vision is to challenge health inequalities and enable people to feel confident, informed, and supported in shaping their own health journey.
A selection of causes covered by SHUK:
- Peer support
- Long-term health conditions
- Cancer diagnoses and prevention
- Voluntary sector support
- Health inequalities, including the deaf community
- Under-served communities
To apply for this role, please send the following by 31/03/26:
1. CV
2. Covering letter (no more than two pages of A4, outlining how you meet the criteria in this role description)
3. The names, job titles and contact details of two work-based referees, and if we have your permission to contact them pre or post interview stage.
Please note:
We are an equal opportunities employer and value diversity at all levels of the organisation. We welcome applications from everyone, regardless of age, gender, disability, ethnicity, religion or belief, sexual orientation, or background.
We are committed to creating an inclusive workplace where everyone feels respected and able to contribute.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
RNCSF enables hundreds of vulnerable children each year to access the care, stability and education that prepares them for success in life--join our small and dedicated team to run the SpringForward programme for care-experienced post-18 success through university preparation and employment opportunities leveraging resources from the UK's top independent schools.
The client requests no contact from agencies or media sales.
We are seeking an ambitious, driven and visionary Head of Fundraising to lead our expanding team at a pivotal moment in our journey. As we launch our new three-year fundraising strategy, this is a rare opportunity to shape the future of a growing charity and play a leading role in delivering sustainable income that directly supports local children and families.
With the backing of an engaged Board of Trustees and a passionate, committed team, you will provide strategic leadership across all income streams. You will guide and inspire our small but high-performing fundraising team to grow and diversify income — strengthening individual giving through innovative donor acquisition and impactful campaigns, while also supporting the development of our corporate partnerships, community fundraising and events programmes. You will work remotely with travel around Herts & Bucks.
This is more than a management role. It is an opportunity to build, innovate and leave a lasting legacy. You will have the autonomy to test new ideas, drive performance and embed a culture of ambition and collaboration, ensuring fundraising excellence across the organisation.
Every day in this role brings variety, challenge and purpose. Most importantly, your leadership will directly enable hospice-at-home care, specialist play services and life-enhancing family days for children with life-limiting and life-threatening conditions. Your work will make a tangible difference to families facing the most difficult of times — helping ensure they receive the care, joy and support they deserve.
Line Manager: Provisionally the Chairman of the board of trustees
Accountable to: Provisionally the Pepper Foundation board of trustees
Primary objectives: The Head of Fundraising manages a small, expanding team to deliver sustainable fundraising income. Hours: 30 – 37.5 hours per week with some flexibility on when hours are worked.
Salary: £46000-£50000 FTE Pro Rata (depending on experience).
Pension: We make a 5% contribution to your pension with a minimum of 3% from the employee based on salary paid. Benefits: Mileage allowance in accordance with HMRC guidelines, provision of laptop and mobile phone for performance of duties, reimbursement of work expenses and an Employee Assistance Programme.
Specialisms: The Head of Fundraising will specialise in increasing income through donor development and legacy fundraising whilst having a good, general understanding of community, corporate, events and challenge fundraising.
Office location: Your primary place of work will be at home, but significant time will be spent out and about meeting supporters and colleagues. Pepper has access to meeting facilities and a small operational base in Berkhamsted.
Area of operation: Fundraising will take place in Hertfordshire and Buckinghamshire. There will be occasional visits and meetings outside this area.
Professional development: The Head of Fundraising will be encouraged to undertake training and professional development activities in line with their duties and career aspirations.
Management: The Head of Fundraising will manage and support:
• the fundraising team comprising a Fundraising Officer and Community Fundraiser
• the communications, marketing and PR agency
• our Database administrator (volunteer, part time)
• our Volunteer Co-ordinator (volunteer, part time)
Works with:
• the Head of Trusts and Foundations
• the Accounts Administrator (volunteer, part time)
Key relationships:
• Pepper supporters, patrons, companies, donors, contractors, suppliers and volunteers
• Pepper board of trustees
• Colleagues at our partner hospices
Key requirements:
• Work with trustees and colleagues to develop organisational and fundraising strategies, business plans and budgets.
• Work closely with the charity’s communications, marketing and PR agency to manage the charity’s online presence including website and social media platforms and extend the charity’s audience reach to generate support for fundraising campaigns and events.
• Work with the fundraising team to deliver events and initiatives and build relationships to raise funds for the charity
• Build fundraising campaigns to gain support through direct marketing
• Deliver agreed fundraising strategies, business plans and budgets
• Drive, monitor and report on the progress of the fundraising strategy and budget
• Ensure that the charity’s case for support is compelling, inspirational and effective
• Maximise, develop and retain records of financial contributions from all sources
• Raise public awareness to position the charity as one of the top three local charities
• Agree objectives, manage and motivate the team and provide the support needed to deliver their objectives including appropriate professional development and training
• Attend meetings and events to deliver promotional talks and presentations about the charity
• Use the charity’s Donorfy CRM database and other sources to mine and prospect for new donors and deliver a donor development programme
• Attend trustee meetings and prepare reports on all fundraising and marketing activities
• Manage the recruitment of new fundraising staff and volunteers
The client requests no contact from agencies or media sales.
Fundraising Administrator
Location: Stepps, Glasgow
Salary: £27,626 - £29,711 per annum (pro rata)
Contract Type: Temporary until March 2028, Full time: 35 hours per week
Closing Date: 15/03/2026 23:59
The Vacancy
Are you someone who genuinely wants to make a difference? Are you passionate about inspiring people and building relationships, always offering the highest level of supporter care? If so, we have an exciting opportunity to join our team as a Fundraising Administrator and we would love to hear from you!
As a Fundraising Administrator, you will be an integral part of the Income Generation and Engagement team, supporting colleagues from across the organisation. As the first point of contact for CHAS’ incredible supporters, you will build and nurture relationships by providing exceptional stewardship.
This is a vital role and requires someone with a great can-do attitude, who is organised and has excellent prioritisation skills. If this sounds like you, please get in touch.
About You
- Experience in an office or customer facing environment
- Ability to work independently within the role, under your own initiative and cooperatively as part of the Supporter Engagement Team
- Excellent administration skills with a sound working knowledge of CRM databases and Microsoft Office packages including Word, Excel, Outlook and Teams
- Exceptional communication skills (both written and verbal)
- Excellent attention to detail and a high level of accuracy
- Knowledge and demonstrable experience of adhering to data handling/GDPR laws and codes of conduct
Further Information and How to Apply
At CHAS, staff and volunteers work together as one team, focused on the common goal of reaching every family in Scotland who needs our support. All CHAS staff will at some point work with or alongside volunteers and will be expected to support volunteers.
At CHAS, our ambition is to reach every family in Scotland who is living with the heart-breaking diagnosis that their child is dying, and offer them our care and support to empower them to make the most of the short time they have together. As a Fundraising Administrator, you will be instrumental in achieving this vision and shaping the future of CHAS.
This role will be based in the Stepps office, with some hybrid working and travel to other CHAS sites as required.
Our team typically works up to two days per week from home, with some additional on‑site presence during our peak campaign periods (usually 3–4 weeks in spring, August, and over Christmas).
Further information can be found in the attached documents.
This post is subject to a Level 1 Disclosure.
Please note the full title for this role is Supporter Care Coordinator (advertised as Fundraising Administrator as a more recognisable external title). This is a customer service and administration role not a care/nursing role.
Age UK Bromley & Greenwich is an independent local charity supporting older people across both boroughs. We work to enable, support and connect older people, promote independence and wellbeing and ensure their voices are heard.
We are looking for an Information & Advice Triage Worker to be the first point of contact for older people, carers and their families seeking support.
About the role
This role is central to our Information & Advice service. You will provide high-quality initial information and guidance, assess urgency and risk, and ensure people are directed quickly and appropriately to advice services, support services or partner organisations.
You will often be the first person someone speaks to, so a calm, empathetic and professional approach is essential.
Key responsibilities
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Act as the first point of contact for enquiries, mainly by telephone, with some face-to-face and email contact
-
Provide accurate information on issues affecting older people including benefits, housing, care, health and local services
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Carry out structured triage to identify needs, priorities and risks
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Manage expectations clearly and sensitively
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Identify safeguarding concerns and follow organisational procedures
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Make timely referrals to internal services and external partners
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Maintain clear professional boundaries while offering a warm, person-centred response
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Record all contacts accurately and promptly on the organisation’s CRM system
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Maintain clear, concise and professional case notes
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Ensure confidentiality, consent and data protection requirements are met
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Work closely with advisers, service coordinators and partner agencies
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Take part in team meetings, supervision and training
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Keep knowledge up to date on welfare benefits, services and local provision
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Promote Age UK Bromley & Greenwich services positively and professionally
About you
Essential
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Experience in frontline information, advice, triage or high-volume customer contact work
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Confidence handling calls from people who may be distressed, anxious or frustrated
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Strong listening and questioning skills
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Ability to assess urgency and risk and take appropriate action
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Clear verbal and written communication skills
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Experience using a CRM or case management system
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Good general IT skills including email and Microsoft applications
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Understanding of confidentiality, safeguarding and professional boundaries
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Awareness of issues affecting older people and carers
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Commitment to equality, diversity and inclusion
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Empathy, patience and a non-judgemental approach
Desirable
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Experience in the voluntary sector or health and social care
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Knowledge of welfare benefits, housing or adult social care
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Experience of face-to-face advice or reception-based work
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Knowledge of local services in Bromley or Greenwich
What we offer
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27 days annual leave plus bank holidays (pro rata), including two days over Christmas
-
Pension scheme with 5% employee and 3% employer contributions
-
Employee Assistance Programme offering 24/7 support
-
Supportive team environment with training and development opportunities
If you want to play a vital role in helping older people feel heard, supported and confident accessing the right help, we would love to hear from you.
We're a local charity working in the community to support older people, their families and carers. We want everyone to be able to love later life.



The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Insight Gloucestershire are seeking a Relationship Fundraiser. This is an exciting and varied role incorporating writing funding applications, developing corporate partnerships, organising fundraising events and supporting volunteer fundraisers.
The role is based in Gloucestershire, and you will be travelling around the county to meet supporters and attend fundraising events. You will need to regularly attend our office in Cheltenham. There will also be occasional travel to our partner offices in Bristol and Devizes (Wiltshire).
As Relationship Fundraiser, you will be playing a key role in ensuring the financial success and stability of our charity. There is a wide salary band depending upon experience. You might be coming to this role as an established fundraiser, looking to develop your career, or perhaps you have transferable skills having built great relationships in another sector.
Full details of the post can be found in the attached Job Description and Person Specification, along with details of how to apply for this post. Insight is committed to equality and valuing diversity, and welcome applications from all backgrounds. If you would like to discuss any elements of the role in advance of applying, please do contact us for an informal discussion.
To apply for this post please send a CV and a covering letter outlining your suitability for the post. Applications without cover letters will not be considered. Closing Date: 5pm Thursday 5th March.
The client requests no contact from agencies or media sales.
This exciting role links our 350+ community organisations that receive food from us — known as our Community Food Members (CFMs) — with our thriving and fast-paced food operation. As the Food & Community Officer, you will work across the charity with the Food, Membership and Warehouse Teams, as well as our large and diverse volunteer community, to ensure CFM organisations receive a smooth, reliable and high-quality service each week.
The purpose of this role is to strengthen the connection between food supply, warehouse capacity and member demand. Acting as a key cross-functional coordinator, you will help ensure that surplus food flows efficiently into the organisation and out to the communities who need it. You will support both food-sourcing and membership functions, helping resolve issues quickly, improving communication, maintaining accurate data, and ensuring operational plans are aligned across teams.
Reporting to the Food Manager, with a dotted line to the Membership Manager, this role is central to improving collaboration across the organisation and ensuring FareShare South West delivers a safe, efficient and impactful service to frontline community organisations across the region.
1) Cross-Functional Coordination
- Support daily and weekly communication between Food, Membership and Operations regarding supply and membership demand.
- Maintain awareness of the food pipeline, providing timely updates on incoming supply, changes, restraints, gluts or shortages.
- Assist the Food Manager and Membership Managers with aligning food allocation planning to member needs, operational realities and transport schedules.
- Help coordinate solutions to operational challenges (e.g., quality issues, storage constraints, cancellations, short-dated stock).
2) Food Sourcing Support
- Support the Food Manager with local food sourcing activity, particularly in administration, supplier updates and basic relationship maintenance.
- Be a point of contact for day-to-day supplier communication, ensuring timely responses and accurate information flow.
- Help maintain accurate sourcing records and documentation, including volumes, quality notes and engagement history.
- Support awareness-raising activities about FSSW’s surplus redistribution capability (e.g., events, promotional updates).
- Assist with capturing local supply opportunities and best practice shared through the FareShare Network and escalating them to the Food Manager.
- Help coordinate truck logistics schedules in partnership with Operations ensuring incoming food is aligned with capacity.
- Assist with food safety and compliance tasks related to local sourcing (e.g., documentation updates, supplier follow-up, recall administration) under direction from the Food Manager.
3) Member Support & Service Delivery
- Support member onboarding, offboarding, account updates, queries, complaints and general membership administration.
- Lead on resolving daily member-facing issues, including food quality concerns and product recalls, escalating where appropriate.
- Support food allocation writing, ensuring allocations reflect supply, need and warehouse capacity.
- Maintain accurate and up-to-date member information, including delivery instructions, profiles and seasonal variations.
- Support membership-related campaigns, events and targeted projects (e.g., HAF, bolt-on models, piloted services).
- Communicate supply changes, special offers and gluts/shortages clearly to members in coordination with relevant teams.
4) Data, CRM & Reporting
- Maintain accurate member records in Salesforce and ensure data integrity across systems.
- Support reporting for funders, SLT and internal operational updates, including supply, allocations, member engagement and service metrics.
- Track and summarise recurring issues (e.g., cancellations, quality problems, demand spikes) to support decision-making.
- Contribute to KPI monitoring across both Membership and Food functions.
5) Compliance, Food Safety & Member Standards
- Operate in accordance with the FareShare Food Safety Manual and maintain required training.
- Support documentation for community food member (CFM) compliance, including kitchen checks, food safety standards and follow-up actions.
- Conduct in-person compliance visits with member organisations as required.
- Provide administrative support for product recalls, safety notices and compliance-related communication.
Person Specification
Essential Criteria
- Experience or knowledge working in an operational, coordination or customer/member support role.
- Strong organisational and problem-solving skills, with the ability to prioritise effectively in a fast-paced environment.
- Confidence working with data and digital systems.
- Excellent communication and relationship-building skills, able to coordinate across teams and externally.
Desirable
- Experience in food sourcing, logistics, warehousing or surplus food redistribution, or an understanding of how food supply chains operate.
- Knowledge of food safety, warehouse processes or compliance requirements, or a willingness to develop this expertise.
- Experience using Salesforce, or similar CRM systems, with confidence managing data integrity and reporting.
- Experience working in a charity, community food environment or membership-based service.
- Ability to build strong working relationships across internal teams and with external partners, suppliers or community groups.
- Comfortable representing an organisation externally.
- Experience supporting projects or campaigns, including administration, coordination and communication tasks.
- Attention to detail in compliance-related work.
Our mission is a future where no food is wasted, and all people can thrive.



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
This important role supports the operational delivery of the charity’s busy events programme and supports the team and running the office.
The events programme is diverse - from drinks receptions and report launches to events at agricultural shows across the UK - and support on administration for the wider charity, including some communications activity. Through these events, we drive awareness of our work supporting family farms and rural communities. In doing so we also garner support from funders to tackle the issues facing the countryside, ensuring our work reaches a diverse audience to raise awareness.
Under the direction of the Head of External Affairs, and with support of the wider staff team, you will be responsible for coordinating and running all the charity’s events, including full administrative support, booking venues, the invitation process and guest lists, organisation of collateral (including marketing and promotional information), catering arrangements and researching and inviting speakers. You will be also ensuring effective follow-up to each event such as wider dissemination of event content, evaluation, and reporting.
Working on events will account for approximately 75% of the role. The remaining time will be spent working across the charity undertaking a variety of administrative tasks. This will include supporting the team with mailings, coordination of specific activities and some general office management. Whilst reporting to the Head of External Affairs, this role will work closely with several team members, particularly the Executive Support & Governance Manager, providing a unique opportunity to gain knowledge and experience of different aspects of the charity’s work.
What we are looking for
This is an important role, and we’d like you to have a sound working knowledge of end-to-end event management and office experience within a charity or other professional environment. To be successful you will be required to demonstrate a confident attitude supported by good written and verbal communication skills. You must be comfortable using Microsoft office suite, events management platforms and our CRM system (currently Salesforce). You will be able to manage your time and prioritise your workload. An ability to engage with a wide range of people is also advantageous. Most of all is the desire to provide first class customer service.
This position requires you to be a reliable individual with a detailed, methodical and organised approach who can work independently as well as part of a team. You will enjoy detail and managing data, all this supported by an interest in our work and the desire to develop a successful programme of events. You must be able to handle confidential information with discretion.
If you are organised, detail-oriented, and enjoy providing support in a fast-paced office environment, we would love to hear from you. This is an exciting role that would suit someone looking to gain wide-ranging experience in the charity sector and who is keen to have an outward-facing position enjoying regular contact with our supporters and those who benefit from the RCF’s support.
Our mission is to be the countryside charity of choice for people living and working in rural and farming communities across the UK
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
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Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Join The Winchester Beacon in the role of Facilities and Compliance Manager and know that every day you are helping people to rebuild their lives and move on from homelessness. It is an opportunity to shape this new role at an exciting time of growth for the charity.
The Facilities and Compliance Manager is responsible for overseeing the efficient operation, safety and regulatory compliance of all charity facilities. This role ensures that buildings, systems and operations meet legal standards and support a safe and productive work environment.
Facilities Management
- Manage maintenance, repairs and upgrades across all sites.
- Oversee supplier relationships and service contracts.
- Implement sustainability and energy efficiency initiatives.
- Ensure physical and digital security systems are effective.
Compliance Oversight
- Develop and maintain compliance programmes aligned with UK regulations.
- Conduct audits and inspections; maintain documentation.
- Liaise with regulatory bodies and respond to inspections.
- Train staff on compliance policies and procedures.
Health and Safety
- Lead health and safety initiatives and risk assessments.
- Ensure emergency preparedness and incident response plans.
- Maintain compliance with HSE and environmental standards.
Remote Work and Hybrid Facilities
- Support remote and hybrid work policies, ensuring compliance with health and safety regulations for home-based employees.
- Coordinate remote access to facilities systems and documentation.
- Ensure remote workers have appropriate equipment and support.
Bachelor’s degree in Facilities Management, Engineering, Compliance or a related field or equivalent experience. Proven experience in facilities and compliance roles. Strong knowledge of UK health, safety and environmental regulations. Excellent organisational and communication skills. Proficiency in facilities and compliance management software. You will be supported for certifications including NEBOSH, ISO, CISI
To help break the cycle of homelessness by enabling people to rebuild their lives.
The client requests no contact from agencies or media sales.
We have an exciting opportunity for a home-based IG Manager to join a passionate international grant making disability charity. The role offers a rare opportunity to use your individual giving skills to really shift the power, and ensure positive narratives and ethical fundraising communications.
The Charity
International grant making disability charity (c£2m income) that is a very flexible employer, offer home working, four day week, Monday to Thursday 30 hours per week.
The Role
Supported by the Director of External Engagement who has established a foundation of fundraising success, and communicating a power-shifting approach which donors are engaged with, for you to build upon.
You will line manage the Supporter Care Coordinator who is the first point of contact for donors, and manages the database and insights.
You will work closely alongside colleagues from the team based in the UK, Africa and Asia.
The charity are looking to grow the donor acquisition within this audience by trialling different approaches.
You will be responsible for optimising the stewardship of existing donors and working with the Supporter Care Coordinator.
Part of this role will also involve relationship management of some mid- high-value givers, promoting legacy giving and community fundraising, and provide accurate and insightful reports on income and the donor base.
In this exciting role you will have the opportunity to innovate, test and learn and influence the sector in doing things differently with individual giving!
The Candidate
This is a rare opportunity for someone who wants to combine their skills and experience in IG and public fundraising with a decolonial approach to fundraising. If you believe in ethical storytelling, challenging traditional narratives and innovating to cultivate and build a donor base who share our values, this could be the role for you.
You will ideally:
Have substantial experience in donor acquisition, donor communications and stewardship through public fundraising in the UK and delivering multi-channel fundraising appeals.
Thrive in building relationships with donors, activists, and colleagues.
Have experience running successful multi-channel public fundraising campaigns with a UK audience.
Are an expert in digital - marketing, communications and fundraising techniques.
Think strategically and know how to translate your ideas into action!
IMPORTANT NOTE
Please note this charity is interviewing on a rolling basis so please get in touch ASAP to find out more. Our aim is to respond to all successful applications within 5 days. If you havent been contacted within 5 days your application has been unsuccessful and your details will not be held further but we positively encourage you to apply for any other positions that you may see in the future.
We apologise that we cannot contact everybody in person but thank you in advance for your interest. Third Solutions encourages applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Third Solutions acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003.