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Crisis is the national charity for people experiencing homelessness. We have embarked on our 10-year strategy for ending homelessness. We know it is not inevitable. We know together we can end it.
Location: Based in London, working from home is an option in line with Crisis’ hybrid working policy. There will be regular travel to locations around the UK, including Newcastle.
About the role
This is an exciting time to join Crisis as we begin delivering our ambitious strategic commitment to provide 1,000 homes for people experiencing homelessness. As the Housing Policy and Compliance Officer, you will play a pivotal role in shaping the policies, governance and compliance framework that underpins this ambition, ensuring our housing services are safe, legally compliant and centred on the needs of our members. Working with colleagues across the organisation, you will provide advice on housing regulation, influence decision-making, and help embed high standards of landlord compliance and governance that support positive housing outcomes.
Working collaboratively with colleagues across housing, property, support and leadership teams, you will translate legislation and regulatory requirements into practical policies and procedures that enable consistent, high-quality service delivery. By driving continuous improvement, championing the rights of people experiencing homelessness, and strengthening compliance and governance, you will help build a housing service that reflects Crisis' values and brings us closer to our mission of ending homelessness.
About you
Please see the full Job Pack linked below, for a full list of requirements for this role. We realise that long lists of criteria can be daunting, and you may not want to apply for a role unless you feel 100% qualified. However, if you feel you have relevant examples to answer the screening questions, we encourage you to apply.
We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities, and backgrounds.
Working at Crisis
Our values, Bold, Impactful, Collaborative and Equitable, are at the heart of everything we do as we continue in our mission to end homelessness.
Our staff, members and volunteers are vital to getting the right government policies in place, providing breakthrough services, and building a supportive community. We’ll lead by example to nurture a positive and ambitious workplace guided by ending homelessness.
As a member of the team, you will have access to a wide range of employee benefits including:
Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience, and career.
When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.
How do I apply?
Please click on the 'Apply for Job' button below. Our shortlisting process is anonymised as part of our commitment to equality, diversity, and inclusion. We do not ask for CVs, instead we ask you complete the work history section and answer the screening questions for us to be able to assess you fairly and objectively. At least two members of staff score all applications.
Closing date: Sunday 26 July 2026 at 23:59
Interview process: Competency-based interview + written task.
Interview date and location: Tuesday 4 August via Microsoft Teams
AI in Job Applications
We understand some candidates use AI tools when applying. Whilst we welcome the use of technology to support clear communication and structure, we want to learn more about you, so please ensure that your application reflects your own skills, knowledge and experiences
Accessibility
We want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please email our Talent Acquisition team to discuss how we can help.
Registered Charity Numbers: E&W1082947, SC040094
Chief Executive Officer
The Opportunity
Many Tears Animal Rescue is at an exciting stage in its development. We rescue, rehabilitate, and rehome thousands of animals each year, and are now seeking an experienced, practical leader to guide our next chapter. You will build on our legacy, strengthening our foundations and securing our long-term sustainability. This role is for someone who can help us grow our reputation while giving our staff and volunteers the support they need to continue providing the best possible care for our animals.
What will you be doing?
You will guide the charity's strategy and drive a period of transformation, ensuring our operations are effective, fully compliant, and set up for long-term sustainability. Your leadership is about ensuring that our strategy, finances, and operations all serve to give our animals the best possible chance of recovery and a loving, forever home.
To achieve this, the role is structured around three key areas of focus:
Strategy, Governance and Compliance
Work with the Board of Trustees to develop and deliver a strategic vision with animal welfare at its heart.
Provide the Board of Trustees with accurate, timely, and insightful reports on risk management and performance. These updates will ensure the Board has the clear visibility they need for effective oversight and strategic planning.
Champion a culture of transparency, accountability, and excellence in governance. Build strong, positive relationships with our regulators and key partners, including contributing to our statutory and regulatory filings to ensure we maintain full compliance with all external obligations.
Lead the development of our internal policies and processes, ensuring every policy and process is fit-for-purpose, compliant with regulatory expectations and the highest standards of animal welfare, and are regularly reviewed to help the team work safely and effectively.
Ensure strict adherence to all animal welfare legislation, Charity Commission standards, and sector best practices, maintaining the reliable framework our team needs to focus on the animals in our care.
Proactively monitor and adapt to evolving Welsh animal rescue licensing regulations, ensuring our practices always reflect the highest welfare standards in Wales.
Oversee the integrity of our operational and governance records, maintaining full transparency and auditability across the charity.
Financial Strategy and Sustainability
Work with the Board of Trustees to develop and implement a financial strategy that puts the controls and oversight in place to secure our future and direct resources to where our animals need them most.
Lead a long-term income generation strategy, focusing on sustainable, diverse streams including legacy giving, grant-making trusts, and community fundraising, to support our rising operational costs.
Implement and monitor strict internal financial controls to ensure all charity resources are used exclusively for approved charitable purposes.
Oversee data governance and digital integrity, ensuring robust data protection compliance.
Operational Delivery and Team Development
Take responsibility for the charity’s safeguarding culture, ensuring that all policies are embedded, staff and volunteers are trained, and that all incidents are investigated and reported with transparency, to ensure the safety and wellbeing of our people.
Foster an inclusive and supportive culture while providing strategic oversight of the modernisation of our HR practices, digital systems, and infrastructure. Ensure we are positioned to support our team’s wellbeing, growth, and development - including our volunteers and fosterers - through structured engagement and retention strategies.
Act as the charity’s lead ambassador, building relationships with the press, local authorities, other neighbouring and notable charities, and animal welfare professionals to enhance our external reputation.
Oversee our operational planning, including the day-to-day management of staffing rotas and fleet resources. Provide direct line management to the senior leadership team, making sure everyone has the support they need to work effectively.
Monitor the rescue, and report to the Board of Trustees on core operational performance, including intake-to-rehoming metrics, fostering network capacity, and clinical standards to provide clear visibility on the welfare outcomes we achieve.
Lead the implementation of Standard Operating Procedures (SOPs) across operational activity, ensuring consistent service levels and adherence to regulatory and best practice standards, to ensure our animals receive the highest standards of care.
Direct all physical site operations, planned maintenance, and infrastructure improvements, ensuring all premises are safe, efficient, and fit for purpose.
Manage charity risk, including contributing to the risk register, site-wide health and safety audits, staff and volunteer training, and carrying out robust assessment and management of operational risks.
What are we looking for?
We are looking for a dedicated leader who is passionate about our work and ready to use their skills to help Many Tears Animal Rescue grow and develop. You will operate at a strategic level while maintaining a firm grasp of day-to-day operations.
Key Requirements
Values and Personal Alignment
A genuine commitment to animal welfare. You aren't just looking for a leadership role; you are here for the right reasons, with a clear understanding that every strategic decision you make serves a single purpose: improving the lives of the animals in our care.
Essential Experience
Significant senior leadership experience, ideally within a regulated charity or an animal welfare organisation.
A strong track record of leading organisations through periods of transition, using resilience and clarity to guide teams through change.
Extensive people management experience, with a proven ability to lead, and support teams comprising paid staff, volunteers, and fosterers.
Significant experience reporting to and working directly with a Board of Trustees, providing strategic advice and managing governance relationships with openness and integrity.
A practical approach to managing organisational risk, ensuring compliance and safety standards are understood and met across all areas of the charity.
Proven success in setting up and maintaining clear policies and processes that ensure everyone knows how to work safely, consistently, and compliantly.
Extensive experience in financial management, including budget oversight and the practical controls needed to ensure charitable funds are used effectively.
Proven success in developing and delivering income generation strategies, including fundraising, grant applications, or legacy giving to support long-term financial sustainability.
A clear, demonstrable commitment to safeguarding, with experience in fostering a culture that prioritises the safety and well-being of all staff and volunteers.
Experience in managing site operations and facilities, including the oversight of health and safety and ensuring premises remain safe and fit for purpose.
Essential Knowledge and Skills
A deep understanding of charity governance and regulatory requirements, specifically with the Charity Commission and Companies House.
A comprehensive working knowledge of animal welfare legislation, specifically the Animal Welfare (Wales) Act 2006 and the Animal Welfare (Licensing of Activities Involving Animals) (Wales) Regulations 2021.
Exceptional communication and diplomatic skills, with the ability to build trust among diverse stakeholders, including staff, volunteers, local authorities, and the public.
A full, clean UK driving licence and the ability to travel as required.
Desirable
Experience in clinical or animal welfare operations, including familiarity with Royal College of Veterinary Surgeons (RCVS) standards.
A formal management or leadership qualification.
Experience of managing a diverse and geographically disparate team
Time Commitment
Hours: This is a full-time role. It requires flexibility to meet the needs of the charity, including occasional evening and weekend work.
Location: This is primarily an on-site role, based at the rescue centre in Carmarthenshire, Wales to provide visible leadership. There is some ability to work from home for some tasks, and permanent on-site accommodation may be available if required.
Nature of the Role: As the lead for both strategic direction and operational stability, the role requires availability to respond to urgent operational matters.
Salary Range: £50,000
What difference will you make?
Your leadership will be the heart of our next chapter. As we build on our legacy, your focus on operational excellence will help Many Tears Animal Rescue stay a trusted lifeline for the animals who need us most. You’ll bring the stability and strategic vision we need to support our team, strengthen our impact, and keep our essential work going for years to come.
Application Process
To apply, please submit your CV and a covering letter outlining how your experience aligns with our mission and the requirements of this role to Dr Emma Sargeant by 15th August 2026.
We welcome applications from candidates of all backgrounds and are happy to discuss reasonable adjustments for the interview process.
Please include the notice period from your current job in your cover letter.
At Many Tears we take in animals from difficult situations, rehabilitate them both physically and emotionally, and find them loving forever homes.
The client requests no contact from agencies or media sales.
Are you an inspiring senior fundraising leader who wants to use their skills to help people experience the best possible quality of life, to the end of life?
As the new Head of Fundraising at St Catherine's Hospice, you'll enjoy the best of both worlds: leading and developing a growing team towards high performance, while remaining hands-on in building and nurturing high-value donor relationships.
Salary: £44,341 per annum
Contract: Full Time | 37.5 hours per week
Location: Preston, with hybrid option with up to 2 days homeworking
Benefits: Enjoy 36 days' holiday (including bank holidays), an extra wellbeing day for your birthday, up to 8% employer pension contributions, Blue Light Card discounts, discounted on-site meals, career development opportunities, life insurance, and an employee assistance programme.
Culture: Join a supportive and collaborative team, all located within a scenic working environment.
The Role:
Reporting to the Director of Marketing and Engagement, you will lead, develop and inspire a dedicated fundraising team, creating a high-performance culture that delivers ambitious income targets across a diverse portfolio.
This is a strategic and hands-on leadership role. You will be responsible for developing and delivering the hospice's fundraising strategy, identifying new opportunities for growth, and personally supporting key relationships and fundraising initiatives. You will work closely with senior colleagues, trustees and external stakeholders, providing regular updates and reports to the Board on fundraising performance, opportunities and risks.
About You:
We are seeking a confident and experienced fundraising professional who combines strategic thinking with a practical, hands-on approach. You will be an inspirational leader with a proven ability to deliver income growth, develop high-performing teams and build strong relationships with supporters, partners and senior stakeholders.
You will be comfortable operating both strategically and operationally, with the credibility and communication skills to influence at Board level and represent the hospice externally.
Your Experience
Why Join St Catherine's Hospice?
St Catherine's cares for patients and their loved ones across Chorley, Preston and South Ribble who are affected by life-shortening conditions such as cancer, motor neurone disease and heart failure. Through specialist palliative and end-of-life care, delivered both at the hospice and in people's own homes, the organisation helps individuals achieve the best possible quality of life and focus on what matters most to them in the time they have.
A values-led organisation, with care, compassion and commitment at the heart of everything it does, St Catherine's is deeply valued by its local community. This role offers the opportunity to make a lasting impact by leading a talented fundraising team, influencing strategic decision-making and securing the resources needed to ensure exceptional hospice care remains available for those who need it most.
How to Apply
To find out more or to apply, please contact Ellen Drummond at Charity People with your CV or professional profile. If your experience aligns with what we're looking for, we'll be in touch with further information.
Charity People is a forward thinking, inclusive organisation that actively and deliberately promotes equity, diversity and inclusion. We know organisations thrive when inclusion is at the forefront. We evidence our commitment by matching charity needs with the skills and experience of candidates irrespective of background e.g. age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we believe that greater diversity leads to greater results for the charities we work with.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Overview of role
The UK Casework Lead is responsible both for a personal caseload and for the supervision, output, quality and revenue performance of RLS's UK legal team of three frontline caseworkers. We are looking for a qualified solicitor who is also IAAS accredited at Supervising Senior Caseworker level, qualifying ideally to supervise both the Immigration and Asylum and the Public Law contracts. The post holder will also hold the role of authorised litigator.
The postholder will be expected to generate legal aid income at a level that covers their own gross salary cost, and to lead the team's growth in legal aid billings against an agreed annual target.
We are looking for someone with a positive, can-do approach and a strategic, ambitious, big-picture view of the team and the work. We want someone who will set direction for the UK team, grow the LAA contract in line with RLS’ strategic objectives, and support caseworkers and operational colleagues to become confident, self-supporting practitioners on a day-to-day basis, working in a trusting collegiate environment.
Why work for RLS
You will have autonomy to shape the UK casework team’s direction and grow the LAA contract.
We also offer:
Key responsibilities
Legal aid income generation
Lead the growth of RLS's legal aid income and maintain a personal legal aid caseload sized to generate billings covering the postholder's own gross salary costs.
Design and oversee caseload allocation across the team so that caseworkers develop skills and expertise, progressing swiftly in their professional development, legal aid revenue grows in line with the strategic target of 10–15% year-on-year, while preserving quality of advice and client care.
Personal casework
Carry a legal aid caseload in immigration and asylum / public law, including controlled and licensed work as appropriate.
Provide high-quality legal advice and representation to clients throughout the application procedure, on appeal and in related judicial review claims where applicable.
Maintain client files and records to LAA, SQM, and SRA standards, and in line with GDPR and RLS's internal procedures.
Supervision and team leadership
Supervise three frontline caseworkers (currently covering refugee family reunion and asylum) - including regulatory compliance, file reviews, technical supervision, casework allocation, performance managementand professional development.
Set and keep under quarterly review, ambitious-but-achievable case targets across the team in consultation with caseworkers, and monitor progress against them.
Help to supervise pro bono volunteer lawyers and trainees through three established pro bono partnerships
Deliver internal and external training
Foster a supportive, learning-oriented team culture
Legal aid contract and regulatory compliance
Act as the LAA Supervisor for both RLS Immigration & Asylum and Public Law legal aid contracts
Manage the LAA contract end-to-end: compliance with the contract specification, oversight of controlled and licensed billing, exceptional case funding applications and billing of ECF files, and audit (LAA, SQM)readiness.
Act as the LAA authorised Litigator, the RLS's Quality Representative for the Specialist Quality Mark (SQM); manage Peer Review readiness and oversee actions arising from LAA and SQM audits, reviews or visits.
Ensure full compliance with IAA, SRA (where applicable) and SQM standards and record keeping across the UK casework team.
Maintain accurate financial records and information as required.
Provide half yearly reports to the RLS ED and Trustee Board on RLS audit readiness, and confirmation of progress to monthly and annual record keeping being up to date.
Monitoring, evaluation and reporting
Lead monitoring and evaluation of the legal team's outputs: case numbers, client outcomes, billing performance and quality indicators.
Report against targets internally (to the ED) and to funders where required.
Use case management system data and other evidence to inform team development, fundraising proposals and external impact reporting.
General duties
Keep abreast of developments in immigration and asylum law and practice
Deliver training internally for caseworkers, trainees and pro bono volunteers
Adhere to all RLS policies and procedures, including safeguarding.
Undertake other duties within the scope of the post as agreed with the Executive Director.
Person specification
Essential criteria
Candidates must meet all the following:
Qualification and accreditation: Solicitor qualified in England & Wales and IAAS accredited at Supervising Senior Caseworker level, qualified ideally to supervise both the Immigration and Asylum and the Public Law contracts. If only currently qualified to supervise the Immigration and Asylum contract, willing to work towards eligibility to supervise the Public Law contract as swiftly as possible.
Casework experience: At least five years' (or equivalent) experience of running a caseload of complex asylum, immigration and human rights cases in a legal aid environment (including appeals and judicial review).
Billing track record: Demonstrable experience of meeting personal and/or team legal aid billing targets, and a clear understanding of how cost-billable work is generated and managed in practice.
Supervision experience: Experience of supervising caseworkers working in an LAA environment, including SQM and Immigration Specification compliance, file review, technical supervision and performance management.
LAA contract knowledge: Comprehensive understanding of LAA contract and specification provisions in the immigration and asylum, and public law categories, including controlled and licensed work, exceptional case funding,
Tribunal experience: Experience of litigation in the Immigration Tribunals and the Administrative Court.
Working style: Strong organisational skills; able to prioritise and meet deadlines; comfortable working autonomously in a small team and balancing personal casework with supervisory responsibility (anticipatedratio 75:25)
Communication: Excellent written and verbal communication skills in English; able to deal effectively with clients, colleagues, commercial pro bono partners and external stakeholders.
Values: A strong commitment to the protection of the rights of people who migrate, and to access to justice through high-quality, client-centred legal services.
Right to work: Right to reside and work in the UK. Successful candidate will be required to obtain an enhanced DBS certificate (RLS covers the cost).
Desirable criteria
Lived experience of migration systems.
Experience of working in a small charity or non-profit legal services setting.
Experience of working on pro bono partnerships with commercial law firms.
Experience of training and supervising trainees, volunteers or paralegals.
Knowledge of languages other than English relevant to RLS's client base (e.g. Arabic, Farsi/Dari, Tigrinya, Pashto).
Terms and conditions
Salary: c. £50,000 per year, depending on experience. Pay scales are reviewed annually.
Hours: 37.5 hours per week (1.0 FTE). Flexible working arrangements considered.
Annual leave: 28 days per year plus bank holidays and Christmas shutdown period.
Pension: Employer pension contribution of 5% (postholder contribution 3%).
Location: Hybrid working from London. Minimum two days per week in-person, including for confidential client meetings and team gatherings.
Probation: Six months.
DBS: Successful candidate will be required to obtain an enhanced DBS certificate. RLS covers the cost.
We will be conducting rolling interviews as applications are submitted.
We are proud to be a member of the Experts by Experience Employment Network. The initiative supports inclusive recruitment of people with lived experience of the UK asylum or immigration system. If this is your experience, you can find useful resources on their website.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Lead a Team. Shape Lives. Help Build the Future.
At Where Next, we believe that adults with learning disabilities deserve more than simply being cared for. They deserve opportunities, friendships, purpose and the chance to achieve their potential. For over 40 years, Where Next has supported adults with learning disabilities to develop skills, gain confidence, contribute to their communities and lead fulfilling lives. Many of the people we support have been part of the Where Next family for many years, and the trusted relationships they build with our staff are fundamental to their wellbeing, development and happiness. As we enter an exciting new chapter in our history, we are looking for an exceptional Site Manager – Learning Disabilities to help lead one of our services.
Pathway Manager
Be the difference for young people facing homelessness.
Location: North Tyneside
Salary: £40,132 per annum
Closing date: 9th August 2026
Employment Type: Permanent
Hours per week: 37.5
About the Role
Pathway Manager
Ready to lead services that change lives?
We are looking for an experienced and inspiring Pathway Manager to lead our accommodation and outreach services for young people aged 16–25 who are homeless or at risk of homelessness. You'll lead high-performing teams, drive service excellence, and build strong partnerships to help young people move towards independence and brighter futures.
We're seeking a confident manager with experience leading support services, safeguarding vulnerable young people, managing risk, and delivering high-quality, compliant services. You'll be a skilled decision-maker, an effective people leader, and a collaborative professional who is passionate about achieving outstanding outcomes.
Join us where your leadership will make a real difference every day. In return, you'll receive comprehensive training, ongoing development, and the opportunity to help shape services that empower young people to reach their full potential.
Please note that this job opportunity is offered as a full-time (37.5 hours a week), permanent role. In addition, the appointed candidate will work across North Tyneside.
Key deliverables:
• You will hold specific responsibilities for ensuring the health and safety of the environment for clients, staff, visitors and volunteers through regular risk assessment, health and safety checks and reporting in accordance with the Health and Safety Policy.
• You will liaise with Depaul’s internal departments including Finance, HR, Quality and Compliance, Fundraising, Communications and Business Development as necessary to ensure the smooth running of the service.
• You will deploy and supervise the work of the volunteers who add value to the work that we do
• You will have specific responsibilities to ensure budgets are set as directed by the Executive Director of Finance and Resources, and is managed throughout the year by working with the finance team, and using its systems and processes.
• You will ensure the highest standards of support to young people is provided and that housing management is effective, and you will work to KPI targets in these areas.
• You will manage excellent local relationships, including regular meetings with commissioners, stakeholders and delivery partners such as Prime contractor and other service providers for homelessness services.
• You will undertake further duties as commensurate to the role, in line with Depaul Policies and Procedures and as identified by your line manager.
What we are looking for from you (Person Specification)
When completing your application form please address all the points set out below:
• Significant management experience, including experiencing of supervising the work of teams and individuals.
• Experience of sound decision-making process on a wide range of complex situations where there is a requirement to consider a range of options/courses of action and risk management, including safeguarding children and young people.
• Experience of safe service delivery to young people at risk, both in accommodation based and in the community.
• Experience of Ofsted compliance
• Experience of using Risk Assessments and Support Planning.
• Good literacy, numeracy and IT skills
• Experience of operating safeguarding requirements and procedures
• Commitment to working in a manner, which promotes diversity and equality ensuring that everyone is treated with respect and dignity and no one, suffers from discrimination.
• Commitment to promoting an environment, which has the highest regard for the Health and Safety of others.
• Personal and professional integrity
• High level understanding of professional boundaries and ability to maintain boundaries
• Effective collaborative working
• Ability to effectively reflect on own practices for ongoing learning and development
• Respect for the values and ethos of Depaul and its founding partners.
What You’ll Receive
· Tailored training and development
· Flexible working options where suitable
· 26 days annual leave, rising with service
· Family friendly leave policies
· Pension scheme with employer contributions up to 7%
· Employee Assistance Programme with 24/7 GP access
· Discounts across retail, travel, food, fitness and more
· Cash health plan for you and your family
· Death in service benefit
· Access to legal and practical support
Safer Recruitment
Depaul UK is committed to fair and inclusive recruitment, and we welcome applications from people of all backgrounds. If a role requires it under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975, we will carry out the appropriate Disclosure & Barring Service (DBS) check. We only look at information that is relevant to the role, and a criminal record will never be treated as an automatic barrier to employment. All DBS information is handled sensitively, confidentially and in line with the DBS Code of Practice, and we encourage applicants to discuss any concerns with us openly.
About Depaul UK
In the 1980s, high unemployment and steep inflation was contributing to a shocking rise in youth homelessness across London. Thousands of young people were sleeping rough every night, with many areas notoriously dubbed “cardboard cities” due to the visible rise in street homelessness. Appalled by the scenes playing out across the capital, a group of people came together to tackle the challenge head on. Led by Cardinal Basil Hume and Mark McGreevy OBE, in 1989 Depaul UK was born.
What began as a single housing project in North London soon expanded across London, Greater Manchester and the North East of England. Today, Depaul UK provides accommodation, prevention and support services to thousands of marginalised young people across the UK each year.
As our name suggests, the work of Depaul UK has been inspired by St. Vincent de Paul – a man who devoted his life to helping vast numbers of people throughout the 17th century. St. Vincent de Paul’s belief in the intrinsic worth of all people and his commitment to taking bold action remain central to our values today. Depaul UK now forms part of a family of Depaul charities around the world. We each focus on the specific challenges in our own countries, but we’re united by our shared values and mission to end homelessness.
Please note this role is advertised by the recruitment agency acting for the client – Not For Profit People.
The Data, Evaluation and Learning team enables Impact on Urban Health to embed learning at the heart of its work, ensuring evidence is used to drive impact in Lambeth and Southwark and to advance understanding of urban health.
The Head of Data & Evaluation leads Impact on Urban Health’s approach to data, research, and evaluation, ensuring high-quality, equitable evidence informs what we fund, how we work, and how we understand impact. The role leads a specialist team, sets standards, and oversees the organisation’s core evidence base, helping ensure Impact on Urban Health is a credible and trusted source of insight on urban health.
The postholder will also provide expert input to other parts of the Foundation where relevant.
Key responsibilities:
Role responsibilities are not exhaustive, and you would be reasonably expected to take on wider
tasks that are commensurate with the level of your role.
Skills, abilities, and attributes:
Knowledge, experience, and qualifications:
Benefits:
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Do you want to make a real difference to the lives of people affected by kidney disease?
We’re looking for an experienced manager who wants to be part of work that genuinely transforms lives.
About Kidney Care UK
There are 7.2 million people with some form of chronic kidney disease (CKD) in the UK, equivalent to 1 in 10 people. There are one million people in the UK who have CKD but are not aware of it.
Since 1975, Kidney Care UK has been at the forefront of supporting people with kidney disease. From our early days when we campaigned to introduce donor cards in the UK, we have worked hard to support and represent the interests of everyone affected by kidney disease.
About the Patient Support Service
The Patient Support Service provides practical, emotional and financial support for anyone affected by chronic kidney disease. Whatever the need presented, we empower people living with CKD and their families and carers to understand their options and make informed choices to positively navigate their experience of CKD. We’ll walk alongside them for as long as they need us to.
About the role
We are looking for a passionate and inspirational individual to lead our Patient Support service across Scotland & Northern Ireland. You and your team will reach kidney patients at their point of need and ensure they are supported or signposted to the services that will improve their wellbeing and maximise outcomes in line with the objectives of the service as directed by the Programme Manager/Head of Service.
Alongside our other Regional Managers, you will be the national face of Kidney Care UK patient support services, raising awareness of the service and the Charity and building strong relationships with the kidney patients, renal units, Kidney Patient Associations (KPAs), health professionals and other kidney stakeholder groups in your regions.
Key Responsibilities
About you
We’d love to hear from you if you have:
Experience of working within an NHS charity or large health related fundraising environment is highly desirable,as is understanding of relevant UK benefits legislation and entitlements.
Please note: You must live within one of the regions (Scotland or Northern Ireland) and have the ability to travel within those regions independently and on a regular basis. There may also be some travel across the UK.
What we offer
Working at Kidney Care UK is incredibly rewarding and you will see the life-changing impact that the charity has on kidney patients and their families:
Apply today
If you feel the role is for you we’d love to hear from you.
Press Apply, where you will be asked to upload a recent CV which includes a cover letter. In your cover letter please demonstrate in no more than 2 sides of A4 how you meet the person specification within the job description.
CVs submitted without a cover letter will automatically be rejected.
Closing Date: 3rd August (9am)
Provisional Interview Dates:
Ist stage interviews: 7th or 10th August
2nd stage interviews 18th August
Please note we will be reviewing applications as they come in and may choose to close the advert early.
We look forward to hearing from you.
We are the UK's leading kidney patient support charity



The client requests no contact from agencies or media sales.
Organisational Wellbeing Lead (Maternity Cover 12 Months)
Hours: 28 hours per week (would consider a minimum of 21 hours per week for the suitable candidate)
Contract: Fixed Term Contract – Maternity Cover 12 months
Location: London, Finsbury Park (Office based role)
Starting Salary: £ 37,479 per annum for 28 hours (FTE £46,849 per annum).
Closing Date: 2nd August 2026
Expected Date of Interviews: In person in Finsbury Park on 2 September 2026
Job Ref: VA794
Would you like to join our award-winning organisation?Freedom from Torture is the Winner of the Overall Award for Excellence and the top prize for Campaigns and Advocacy at the 2023 Charity Awards.Our powerful campaigns have delivered real impact for survivors of torture across the UK.
We have an exciting opportunity for an Organisational Well Being Lead to join our charity as we embark on our 4 years’ strategy 2026-2030 with a strong commitment to embed a dynamic wellbeing approach that celebrates and supports our committed teams and is co-created and co-owned by all of us.
About the Role
Over the past two and a half years, the wellbeing provision at Freedom from Torture has evolved considerably through the adoption of a systemic, trauma-informed approach. This approach recognises wellbeing as a shared organisational and individual responsibility, taking into account the complex interplay of systems, relationships, and environmental factors that shape wellbeing.
The post holder will help lead on the development of all aspects of Freedom from Torture’s wellbeing strategy. It will range from advising senior leaders on organisational decisions impacting wellbeing, designing and recommending service delivery initiatives, creating training products and systematically evaluating the efficacy of the wellbeing approach.
Freedom from Torture’s external presence in the wellbeing sphere, amongst refugee sector organisations, is growing from strength to strength. The postholder will need to keep the momentum, sharing best practice across the sector.
About You
The successful candidate will have experience in leading wellbeing initiatives effectively, have a strong understanding of how wellbeing fits in with a Human Rights organisation and possess knowledge of what excellent wellbeing practice includes within organisations directly supporting traumatised individuals and families.
They will demonstrate confidence in driving organisation-wide engagement with wellbeing initiatives, fostering open dialogue on sensitive issues, and translating emerging research and best practice into meaningful action across a multidisciplinary environment.
If you are passionate about Human Rights, this is an exciting time to join Freedom from Torture and to really make a difference as it has just launched its 2026-2030 strategy, with survivors and its peopleat the heart of it.
In return, we offer a competitive package, with a generous 30-day (pro rata) annual leave entitlement, 6% employer pension contribution (minimum 1% employee contribution), and flexible working opportunities.
Freedom from Torture is committed to showing the salary for all advertised roles and not negotiating salaries for roles, in light of evidence that this contributes to structural inequality.
Our policy is that all appointments will be at the start of the salary range, but successful candidates will have the opportunity to move up the scale over time. The progression up the salary range is reviewed on an annual basis and subject to affordability. For this role, the salary range is £ 37,479 - £43,476 per annum for 28 hours.
To view the Job Description and Person Specification, please kindly find the attached file.
Please note a CV and a cover letter addressing the job description and person specification of the role are mandatory to be considered for the position.
Freedom from Torture is dedicated to healing and protecting people who have survived torture. We provide therapies to improve physical and mental health, we medically document torture, and we provide legal and welfare help. We expose torture globally; we fight to hold torturing states to account, and we campaign for fairer treatment of torture survivors in the UK.
We campaign for national and global change, using evidence from our services and survivor voices to protect and promote survivors' rights and hold torturing states to account. We are proud to play a significant role in the global anti-torture movement. Survivors, active and empowered, are at the centre of all of our work.
Freedom from Torture is committed to its responsibilities under safeguarding and expects all staff and volunteers to share this commitment.
This post is subject to a satisfactory DBS disclosure, as well as a need for full employment history and up to date employment references.
Freedom from Torture is an equal opportunity employer. People with lived experience of torture or asylum, from Black, Asian and minority ethnic backgrounds, LGBTQIA+ individuals and people with disabilities are strongly encouraged to apply.
We reserve the right to close the vacancy early if we receive a high volume of applications.
No agencies please.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We're looking for a proactive and people-focused People & Culture Manager to join YMCA South Midlands and help us build a workplace where people can do their very best work.
This is a hands-on operational HR role where no two days are ever the same. One day you'll be supporting a manager through a complex employee relations issue, the next you'll be interviewing candidates, coaching managers through difficult conversations, leading an induction, organising a staff event or helping improve the way we recruit, develop and support our people.
You'll be the trusted HR partner for managers across the organisation, providing practical, commercially minded and legally compliant advice whilst delivering an exceptional employee experience from recruitment through to leaving.
We're looking for someone who enjoys working at pace, thrives on variety and genuinely wants to make a difference. You'll need to be confident, resilient and highly organised, with the ability to balance empathy with accountability. We're proud of our supportive culture, but we're equally ambitious about building a high-performing organisation where people take ownership, strive for excellence and are supported to succeed.
If you're someone who enjoys solving problems, making things happen and building great relationships, we'd love to hear from you.
About the Role
Reporting to the Director of People & Culture, you'll lead the day-to-day operational HR service across YMCA South Midlands, ensuring managers receive expert advice and employees are treated fairly, consistently and with respect.
You'll be the first point of contact for managers on a wide range of people matters, providing practical solutions and ensuring compliance with employment legislation and HR best practice.
This is a role for someone who enjoys being visible, building relationships and working closely with managers to help them lead their teams confidently and effectively.
The role is based across both our Milton Keynes and Northampton sites. You'll typically work three days each week in Milton Keynes and two days in Northampton, with some flexibility to work from home where appropriate.
Key Responsibilities
You'll play a key role across the entire employee lifecycle, including:
About You
You'll be an experienced HR professional who enjoys being at the heart of the organisation. We are happy to consider people stepping into their first HR Manager, as well as more experienced professionals.
You'll need to love variety, work well under pressure and be comfortable managing multiple priorities at the same time. You're someone who takes ownership, finds solutions and gets things done without needing close supervision. You'll also need to be tech savvy and comfortable working in the MK office & the Derngate office.
It's important you are approachable, kind and supportive, but equally confident having honest conversations and holding people to high standards where needed. You understand that a great HR function isn't about saying "yes" to everything. It's about making fair, balanced decisions that are right for both our people and the organisation.
You'll ideally have:
It would be an advantage if you have experience using BambooHR.
Why Join Us?
This is an exciting opportunity to make a genuine impact within a growing organisation that's ambitious about both its people and the communities it serves.
You'll have the opportunity to:
Everyone is Welcome Here
At YMCA South Midlands, we believe everyone should feel they belong.
We welcome applications from people of all backgrounds, experiences and communities. We are committed to building a diverse and inclusive workforce that reflects the people we serve and where everyone is treated with dignity, respect and fairness.
As a Christian charity, our faith inspires our values and our commitment to serving others. We welcome people of all faiths and none, and appointments are made on merit.
Reasonable Adjustments
We want every candidate to have the opportunity to perform at their best throughout our recruitment process.
If you have a disability, long-term health condition or are neurodivergent and would benefit from any reasonable adjustments during the recruitment process, please let us know when you apply or contact us at any stage. We'll be happy to discuss how we can support you.
Safer Recruitment
YMCA South Midlands is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. We expect all colleagues to share this commitment.
As part of our safer recruitment process, the successful candidate will be required to complete pre-employment checks, which will include a DBS check, verification of identity and right to work in the UK, employment references, qualification checks (where applicable) and other relevant pre-employment screening in line with our Safer Recruitment Policy.
Ready to Apply?
If you're passionate about people, thrive in a fast-paced environment and want to help build a culture where people are supported, challenged and inspired to achieve their best, we'd love to hear from you.
We exist to ensure young people have a safe place they can call home, people they can trust, and the support they need to fulfil their potential.
Join the Commonwealth Foundation at an exciting moment as we launch our new 2026–2031 Strategy with a renewed focus on the value of both our Advocacy and Creative approaches.
We are seeking an experienced, strategic and collaborative leader to provide direction and oversight for our Advocacy and Creative Programme, including the Commonwealth People’s Forum, our flagship event at the Commonwealth Heads of Government Meeting, the Commonwealth Short Story Prize, and other high-profile initiatives that bring together civil society, policymakers, creative practitioners and other stakeholders from across the Commonwealth.
This is an opportunity to shape one of the Foundation’s flagship programmes, working at the intersection of advocacy and creativity to influence Commonwealth decision-making processes and amplify civil society voices.
As Senior Manager, Advocacy and Creative Programme, you will provide strategic direction, manage a high-performing team, cultivate influential partnerships, and deliver impactful advocacy, engagement and creative initiatives. Working with civil society partners, storytellers, artists and policymakers, you will design and oversee programmes that foster dialogue and strengthen civic participation.
This is an exciting opportunity for a leader who thrives in an international environment, enjoys navigating complexity, and is passionate about amplifying diverse voices and perspectives.
We are looking for someone who:
Working with us
We aim to create an environment where everyone can contribute at their best. Our hybrid working model combines the benefits of both office-based and remote working inclusively and flexibly.
Staff are expected to work from the office for at least five days per fortnight, including Wednesdays as an all-staff day. This role is offered on a permanent full-time basis; however, flexible working arrangements can be discussed as part of the recruitment process.
Our offer to you
We offer a competitive benefits package designed to support staff wellbeing, work–life balance and longer-term financial security. This includes:
How to apply
To apply, please submit your CV and a supporting statement demonstrating, with relevant examples, how your skills, knowledge and experience meet the requirements set out in the person specification.
Please note that we are unable to consider incomplete applications.
Shortlisted candidates will be contacted within two weeks of the closing date and invited to a first-stage online interview.
Full details of the Job Description, Applicant Information Pack, and Behavioural Competencies Framework can be downloaded using the links below.
To apply, please visit our website and follow the application link provided.
Eligibility
To be considered for this role, candidates must have the right to work in the UK. You will be asked to confirm your right to work as part of the application process.
Selection Process
First Interview dates: w/c: 10 August
Applicants who are successful at this stage will be invited for a second interview.
Second interview dates: TBC
Equity, Diversity and Inclusion
The Commonwealth Foundation values diversity of thought, background, identity and experience, recognising that inclusive teams strengthen organisational effectiveness and impact.
We are committed to creating an inclusive working environment where differences are respected, contributions are valued, and everyone is supported to thrive. We particularly encourage applications from individuals from historically marginalised and underrepresented groups.
If you require reasonable adjustments at any stage of the recruitment process, please contact our Recruitment team. Contact details are available on our website. We will work with you to provide appropriate support.
The client requests no contact from agencies or media sales.
Salary: £60,000 (full time equivalent)
Hours: Full or part-time working, we are open to flexible working arrangements and applications from candidates seeking 30+ hours per week. Salary will be calculated on a pro rata basis for part time hours.
Location: The role is home-based, with regular travel across the South East, alongside occasional national travel.
Job Type: 12 months fixed term contract (Subject to the organisation's future strategic priorities and financial position, there may be the opportunity for the role to become permanent)
Chiltern Music Therapy is seeking an Interim Chief Executive Officer for a 12-month appointment to lead an ambitious programme of organisational transformation and sustainable growth. Working closely with our Board and team, you will strengthen our financial sustainability, develop new opportunities for growth and leave the organisation well positioned for its next permanent Chief Executive.
Hello, we’re Chiltern.
We are a social enterprise providing music therapy, community music services and training across England. Each year, we support more than 2,000 children, young people and adults across health, education, social care and community settings.
For many years, we have been exploring and developing a more self-managing and distributed approach to organisational life — one rooted in trust, autonomy, shared responsibility and reflective practice. This has helped us build a highly engaged and thoughtful team, alongside services that make a meaningful difference in people’s lives.
We are entering an exciting period of change, with a clear ambition to strengthen our commercial sustainability, increase our reach, grow our income and ensure our operating model is fit for the future. This interim appointment is a key part of that journey, bringing focused leadership to help us deliver meaningful organisational change while remaining true to our collaborative culture and values.
About the role
This is a delivery-focused interim leadership role with a clear mandate to accelerate organisational transformation and sustainable growth over the next 12 months.
The role combines strategic leadership of the organisation with hands-on responsibility for strengthening financial sustainability, business development, organisational alignment and ensuring the organisation is well positioned for long-term success.
We are looking for a CEO who is excited by creating opportunities. Someone who enjoys building relationships, spotting potential and turning ideas into sustainable partnerships that increase both our impact and our income. A central part of this role is generating new business for Chiltern by developing strategic partnerships, securing larger-scale opportunities and helping us grow in ways that remain true to our values and culture.
The role requires someone who can comfortably hold both the bigger picture and the operational reality — someone who enjoys being connected to the organisation, understanding how things are working in practice and helping create the conditions for people and services to thrive.
We are looking for a leader who is relational, commercially aware and emotionally intelligent; someone who can navigate complexity with clarity and steadiness, and who is comfortable working within a collaborative and distributed leadership culture rather than a traditional hierarchy.
Who we are looking for
We are looking for someone who can operate effectively in a self-organising, values-led, evolving system.
We are interested in hearing from people with senior leadership experience within complex, people-focused organisations.
You may come from health, education, social care, the charity sector, social enterprise, or another relevant service environment. What matters most is your ability to step into organisations during periods of change and quickly build trust, momentum, and clarity.
The successful candidate will leave a lasting legacy by strengthening the organisation's sustainability, capability, and readiness for its next phase of development.
You'll work within a collaborative and, values-led organisation, but you'll also be expected to provide clear direction, make confident decisions, prioritise effectively, and deliver measurable progress over a 12-month period.
You will likely bring:
Experience leading organisational transformation or significant change
A track record of driving sustainable growth and income generation
Strong commercial and financial leadership
Ability to quickly build credibility with Boards, staff and external partners
Experience delivering measurable organisational improvement
Excellent relationship-building and influencing skills
Confidence making decisions in complex environments
Experience of self-managing, employee-owned or distributed leadership environments would be welcomed, although this is not essential.
We’ve outlined the essential and desirable experience, knowledge and attributes for this role in the full candidate pack.
We know that strong candidates do not always meet every requirement. If this role resonates with you, we would encourage you to consider applying.
Recruitment process
We aim to make our recruitment process thoughtful, proportionate and human. You will be asked to complete an application form, answering some questions to demonstrate your skills and how you meet the requirements of the role.
Shortlisted candidates will be invited to an interview/ strategic leadership conversation with Board members and will be asked to deliver a presentation.
The application deadline is Sunday 26th July at midnight, with interviews/strategic leadership conversations taking place at Irwin Mitchell, London, EC4Y 0AY on Wednesday 12th August.
A full candidate pack is available here, including further information about the role and our organisational approach.
How to apply
Please complete the application form on our website and email a summary of your relevant experience (maximum 2 pages, traditional CV optional).
Get in touch
If you have any questions about the role, would like to discuss accessibility or reasonable adjustments, please contact us.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
*This post is open to female applicants only as being female is deemed to be a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010.
Stop Domestic Abuse is a trauma informed organisation; the work we do to support those effected by domestic abuse may be triggering for those with past trauma. Please only apply if you are living free from abuse. If you’d like to talk to us about this, please get in touch.
Location: Basingstoke
Salary: £26,805.75 - £27,464.70
Hours per week: 37
Contract Type:Fixed Term Contract until 31st March 2027
Reference Number: STOPDA914
Main Purpose and Scope of the Job:
The work will focus on preventing domestic abuse and breaking the cycle of abuse by providing support for children and young people in the refuge and in the community and supporting children and young people to keep safe.
What We Offer:
Time off and Flexibility:
-25 days’ annual leave plus bank holidays (Increasing with service)
-Birthday day off
-Child’s first day of school off
-Option to purchase up to 10 additional days’ leave per year
-Flexible and hybrid working
-Protected time of up to one hour each month
Family-Friendly Benefits:
-Enhanced Maternity, Paternity, Shared Parental and Adoption leave
-IVF Leave
Health and Wellbeing:
-Westfield Health Healthcare Cashback Plan (after probation)
-Westfield Health Personal Health Insurance (after 2 years’ service)
-Employee Assistance Programme
-Eye care vouchers
-Cycle to Work Scheme
About Stop Domestic Abuse:
Stop Domestic Abuse is a proud women-led organisation supporting victims and survivors of domestic violence and abuse across Portsmouth and Hampshire. Our vision is a world without domestic abuse, and we work to ensure that it’s ‘everyone’s business.’
We provide refuge and community-based support, delivering in a trauma-informed way for adults, children and young people, tailored to individual needs. Our 19 refuges offer safe, welcoming homes, and across our services we provide one-to-one support and group activities to help improve their safety and to meet others with similar experiences. We support children process their experiences and help regain a sense of safety.
Our UP2U programmes support those seeking to change abusive behaviours, and we also offer specialist support for victims of stalking. We also deliver training to professionals, including the hair and beauty industry, to recognise domestic abuse and connect people to specialist support services.
Our Values:
Equality, Openness, Honesty, Respect for individual dignity and diversity, Empowering women and children, and Care and Compassion – are at the heart of everything we do. By committing to these values, we aim to significantly improve the lives of those we support and work towards our vision of a world without domestic abuse.
VCSA Values
We demonstrate honesty, openness, and respect for everyone.
We challenge ourselves and be open to challenge from others.
We are trusted and build trust across the organisation.
We create safe spaces where creativity can flourish.
We work in true partnership with communities.
We are forward-looking.
We do the right thing.
We work sustainably.
Role Summary
We are looking for a Data Analyst to support the analysis and reporting of impact across a portfolio of projects and programmes delivered by a range of our VCSE delivery partners. This is a great opportunity for someone with a genuine interest in data who wants to further develop their analytical and reporting skills within a supportive team, working on
data that demonstrates positive impact on local communities.
Working alongside colleagues across the VCSA, you will help bring together information from different projects, support the production of clear reports and visualisations, and help the organisation understand what its data is telling us about performance and impact. You will be supported to grow into more advanced areas of the role, such as dashboard development, performance frameworks, and presenting to senior stakeholders, as your experience builds.
The VCSA focuses on supporting delivery that benefits marginalised and underserved communities, and is committed to delivering services that are equitable, inclusive, and responsive to lived experience. We are looking for someone who shares this commitment and who will approach data about the people we support with care, respect, and an awareness of the people behind the numbers.
Key Responsibilities
#Data #DataAnalyst #Qualitative #Quantitative #Charity
The client requests no contact from agencies or media sales.
At Ambitious about Autism, we're currently looking for a People Advisor to join our team.
You'll support managers and staff with advice on ways of working, implementation of employment policies and enabling effective people management across AaA through supporting employee relations case work. You'll also ensure that all variations to contracts impacting terms and conditions of employment and pay are written accurately.
You'll support managers with absence/health issues, including making occupational health referrals as required, and following up and assisting through the capability process. You'll prepare HR related documentation and support administration, ensuring records are kept securely, confidentially and up to date.
We are looking for some someone who has:
In return, we offer great benefits including a generous holiday allowance and commitment to continued professional development (CPD), flexible, hybrid working and more!
This is a fantastic opportunity for an ambitious individual who would like to work for a forward-thinking, open and honest organisation and make a real impact to the young people we work with. Please find our full recruitment pack on the link below.
If you have any questions about the role or would like to have a confidential chat, please contact James Axford, Recruitment Officer.
Ambitious about Autism is committed to fostering equity, diversity, and inclusion at every level of our organisation. We warmly welcome applications from all qualified candidates, valuing the diverse backgrounds, experiences, and perspectives they bring. We encourage applications from individuals regardless of race, colour, nationality, ethnic or national origins, religion or belief, sex, sexual orientation, gender identity or expression, marital or civil partnership status, pregnancy or parental status, disability, or age.
Our recruitment process promotes equal opportunities, and we are committed to providing reasonable adjustments for candidates with disabilities or additional needs throughout the recruitment process. Please contact our Recruitment Team for accommodations. We recognise disability as a physical or mental impairment that significantly and long-term affects a person's ability to perform day-to-day activities, as defined by the UK Equality Act 2010. All applications will be considered solely on merit, aligned with our mission to support autistic children and young people.
Ambitious about Autism is committed to safeguarding and promoting the welfare of children and young people and successful candidates will be subject to an Enhanced DBS check. As part of our Safer Recruitment checks, an online search maybe carried out in line with Keeping Children Safe in Education.
The Safeguarding responsibilities of the post as per the job description and personal specification.
Whether the post is exempt from the rehabilitation of Offenders Act 1974 and the amendment to the Exceptions Order 1975, 2013 and 2021. This means that when applying for certain jobs and activities certain spent convictions and cautions are ‘protected', so they do not need to be disclosed to employers, and if they are disclosed, employers cannot take them into account. Further information about filtering offences can be found in the DBS Filter Guidance.
We stand with autistic children and young people, champion their rights and create opportunities.
The client requests no contact from agencies or media sales.