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We're looking for two kind, compassionate and resilient Support Workers to join our Mental Health Social Care Service in Hackney. No personal care or experience required, just the right values.
£30,784.00 per annum, working 40 hours per week.
Want to feel valued? You'll feel at home here.
Our benefits include:
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
Felstead Street is a CQC registered care home, which has a heavy focus on supporting customers with enduring mental health care and elderly needs. We provide 24hr high support to 24 customers both female and male. Our building is a purpose-built home on two floors, offering customers individual bedrooms and the use of shared communal facilities and gardens. The service is commissioned by East London Foundation Trust with the care contribution from London Borough of Hackney.
What you'll do:
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead
About you:
What you'll bring:
Essential:
About us:
Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
This role can be worked entirely remotely or hybrid from Highcliffe House,York.
In this role you'll play a key part in supporting the Finance team to make sure all of our financial information and processes runs smoothly and are up to date.
You'll be responsible for liaising with our service delivery staff, performing tasks such as processing invoices and other financial expenditure documents, inputting and updating financial transactions within Quickbooks, and processing all of our fundraising and other income.
A key part of your role will be ensuring that transactions are recorded accurately in liaison with our services, so you will build good relationships with all the services we provide.
You will ideally have an accounting qualification at level 3 (e.g. AAT/ACCA) or equivalent education or be qualified by experience. You will have a key eye for detail, and be able to independently manage multiple streams of work.
Main duties
Essential Qualifications
AAT level 3 OR 3 years’ experience in similar function OR degree in numerate or business-related subject OR equivalent combination of education and experience
Knowledge, Skills and Experience
Practical Skills
Values and Attitudes
The client requests no contact from agencies or media sales.
Salary: £34,000
Contract: Full-time, permanent (35 hours per week)
Location: Hybrid – Oxford (2 days per week in the office)
Benefits: 28 days annual leave plus bank holidays, generous pension contribution, life assurance, employee assistance programme, learning and development support, on-site parking.
We’re looking for an experienced and motivated Fundraiser (Trusts and Foundations) to join RABI, the farmers’ charity, as part of a growing and ambitious Fundraising team.
Reporting to the Philanthropy & Partnerships Manager, you will play a key role in securing income from trusts and foundations, researching new opportunities, preparing compelling funding applications, and stewarding relationships with existing and prospective funders. Working collaboratively across fundraising streams, you will contribute to RABI’s long-term financial sustainability and impact.
You’ll bring strong research and proposal-writing skills, excellent organisation, and the confidence to manage multiple applications and deadlines in a dynamic, mission-led environment. This is a varied and rewarding role within a charity that is shaping a stronger future for farming communities.
To be successful as the Fundraiser (Trusts and Foundations), you will need:
If you would like to discuss this role with us, please email your CV to [email protected] or contact us quoting reference 2956HB
Ashby Jenkins Recruitment are a specialist charity recruitment agency. We use our extensive sector knowledge and experience to match candidates to the most suitable charity jobs and are passionate about improving equality across the sector — you can read more about our commitment to diversity on our website.
We take a relationship-led approach to recruitment in the charity sector and partner with you as the leading charity recruitment agency.
If enough applications are received, the charity reserves the right to close the application period early.
The core responsibilities of this role include the overall management and administration of the project, coordination of freelance staff, and overseeing all monitoring and evaluation activities to ensure the project remains on track to meet agreed-upon outcomes.
Crucially, the project manager will engage young volunteers, ensuring they are supported in developing the skills and confidence to take a meaningful role in collating oral histories and shaping an exciting programme of public exhibitions and events during the launch in July 2027.
For full details including key responsibilitie and person specification, please see the recruitment pack.
The client requests no contact from agencies or media sales.
Executive Secretary for Quakers in London (QiL)
Help shape the future of Quakerism in London
London based
Full-time
Continuing contract
Salary £70k - £80k depending on experience
Start Date August/September 2026
Eight Quaker charities in London are merging at the end of 2026.
This exciting role will help shape the practical details of how Quakers in London (QiL) will work, managing one of the charities - London Quakers Property Trust - during its last months before it is formally merged with other Quaker charities, and helping ensure the success of QiL.
You do not need to be a Quaker, or to have previous experience of Quaker structures, to apply. But you will need to be able to work within a values-led organisation, use Quaker methods of decision making effectively, relate well to a wide range of people, and lead with integrity, care and sound judgement alongside those appointed to volunteer roles.
You will build a staff team from some current staff and new appointments.
You will be able to move confidently between strategy and delivery, advise at trustee level, lead staff well, manage complexity, communicate with Quakers operating across different levels throughout London, and ensure that decisions are translated into practical action.
Key Accountabilities:
Strategic leadership and organisational development
Leadership and staff management
Governance and trustee support
Operations, compliance, and organisational effectiveness
Stewardship of finance, property, and resources
Communications, outreach, and stakeholder engagement
Committee and Area Meeting support
You will be able to balance continuity with change: respecting the history and identity of existing communities while helping to build something new at a London-wide level.
Closing date: 4 June 2026
The client requests no contact from agencies or media sales.
Arnold House was founded in 1905 in St John’s Wood. It is an independent preparatory school located in London, NW8, for boys from 3 to 13, and a member of IAPS (Independent Association of Prep Schools). In our recent ISI inspection it was reported that pupils’ academic achievement and personal development are both excellent.
We are looking for a committed and experienced Senior Accountant to join our vibrant school community at Arnold House.
You will work principally at the Loudoun Road site, and report to the Director of Finance & Resources. This is a stand-alone role.
We are seeking a candidate with an accountancy qualification who has excellent attention to detail, an analytical mind with management accounting experience and a desire to work in an education setting.
The successful candidate is required to work throughout the calendar and academic year to support the school’s delivery of education.
The school has significant responsibilities to the Charity Commission and a yearly statutory audit. The Senior Accountant will support the Director of Finance & Resources in fulfilling these responsibilities.
We have recently introduced i-finance accountancy package, and experience of working with this would be beneficial.
Staff at Arnold House are paid according to the School’s own competitive salary scale, both in recognition of the higher cost of living in London and of the fact that staff ‘go the extra mile’ in a school such as ours. Staff are appraised regularly and are encouraged to reflect on and develop their practice.
In January we were awarded School Mental Health Gold Award by the Carnegie Centre of Excellence for Mental Health in Schools. Our school is known for its family ethos and being a great place to work. We are committed to promoting and protecting the mental and physical health of all our staff.
Deadline for applications is 9am on Monday 11th May, although we may call interviews before the deadline.
Interviews: 14th May
Start date: September 2026 or as soon as possible
Arnold House School is committed to safeguarding and promoting the welfare of children and young people and expects all staff to share in this commitment. Applicants will be required to undergo child protection screening appropriate to the post, including checks with past employers and the Disclosure and Barring Service (DBS). The post is exempt from the Rehabilitation of Offenders Act 1974 and the school is permitted to ask applicants to declare all cautions and convictions.
Arnold House School will conduct online searches for shortlisted candidates. This check will be undertaken based on the requirements set out in Keeping Children Safe in Education 2025
We are looking for a part time Fundraising & Development Lead to join a small innovative global charity and play a critical role in securing funding from Trusts and Foundations to support the charity with their community development initiatives.
The ideal candidate would bring senior-level fundraising experience from a similar role at an NGO, organisation, or charity with an established network of executive relationships in major global trusts and foundations.
This is a remote working role.
The charity
A small charity having a big impact. They offer home working with some of the team in London and others in Scotland and Europe.
The Role
This is a new business focussed role, where you will be required to build a high value pipeline of suitable donors and develop and deliver compelling high value bids for support.
Reporting into the Director and working alongside another Fundraising & Development Lead who recently joined the team.
Applications & Fundraising Development
Lead the development of high-quality grant proposals, ensuring proposals are compelling, well-written, and tailored to meet the requirements and priorities of each donor.
Relationship Management
Oversee the complete grant lifecycle, from initial lead to application to reporting and closeout.
Build and maintain relationships with current and prospective donors, program officers, and other key stakeholders.
Events and Networking and Representation
Effectively convey the charity mission, vision, and programs to potential donors, organising fundraising events while overseeing teams of volunteers and probono partners.
The Candidate
Senior-level fundraising experience from a similar role at an NGO, organisation, or charity.
Extensive existing network of senior executives with major global foundations and organisations.
Proven track record of identifying and closing deals for 6 - 7 figure gifts.
IMPORTANT NOTE
Our aim is to respond to all successful applications within 5 days. If you havent been contacted within 5 days your application has been unsuccessful, but we positively encourage you to apply for any other positions that you may see in the future.
We apologise that we cannot contact everybody in person but thank you in advance for your interest.
Third Solutions encourages applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Third Solutions acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The National Museum of Computing (TNMoC) is an independent charity located at the heart of Bletchley Park and home to the world’s largest collection of working historic computers, including the rebuilt Colossus and the WITCH (the world’s oldest working digital computer). TNMoC has strengthened its national reputation, achieved Arts Council England accreditation, expanded educational reach and continued to care for artefacts of exceptional historic and technical significance and is now seeking its next leader.
As Museum Director, you will be the senior executive leader for TNMoC, responsible for its overall strategic, operational and financial performance. You will deliver the Board-approved 3-year strategy, ensure financial sustainability, and lead the organisation in delivering an exceptional visitor, educational and community experience, while acting as an ambassador.
Key responsibilities:
To succeed in this role, you will bring significant leadership experience in museums or visitor attractions, with a strong track record of delivering strategy, growing income and building partnerships. You will also be hands-on, comfortable leading a small organisation while maintaining excellent governance, operational standards and public benefit.
Please see the candidate pack for full details.
For an informal and confidential discussion about the role, please contact Katherine Anderson-Scott, Executive Director of Charisma Charity Recruitment.
Key dates:
Charisma vetting interviews must be completed by EOD on the 4th June prior to longlist submission on the 5th June.
We welcome and encourage applications from people of all backgrounds. We do not discriminate on the basis of disability, race, colour, ethnicity, gender, religion, sexual orientation, age, veteran status, or other category protected by law.
Context
London’s Air Ambulance Charity has a small team of pilots who are dedicated to maintaining high standards of aviation in order to deliver our helicopter emergency medical service (HEMS) to the people of London. We have recently changed our fleet to the EC135 T3H; modernising our multi-pilot aviation environment.
Day to day, we work closely with the charity’s teams including the medical, fire and support staff. All are prepared and rehearsed in their roles and strive to provide the best service possible.
We also liaise outside London’s Air Ambulance Charity, within the wider air ambulance network and other emergency service communities to ensure safe, efficient operations in line with industry best practice.
Our flights are short and mostly within the busy airspace of London to land and deliver clinical teams to scene with safety as our top priority. Where situations allow, once landed and shut down, pilots help clinical crews with logistics and also act as ambassadors for the charity, liaising with the public.
About the role
We are looking to appoint an experienced HEMS Captain. As a London’s Air Ambulance Charity Captain, you’ll be responsible for ensuring that flights are operated safely and in accordance with the Operations Manual. You’ll be used to establishing a strong team environment which will ensure the team is ready to respond swiftly.
You’ll be dedicated to maintaining high standards of aviation, striving for continuous improvement and actively working towards standards of excellence.
Please note that the successful post-holder will be subject to a Basic Disclosure and Barring Service (DBS) check which will disclose unspent convictions or adult cautions. The successful post-holder will also be subject to obtaining security clearance at RAF Northolt.
About the person
You’ll have experience in HEMS, or an equivalent service, and are able to work within a multi disciplinary team with high levels of accountability in sometimes difficult and challenging conditions.
The ideal candidate will work well in a team and demonstrate the ability to learn and improve, participating in regular personal and professional development while demonstrating an active interest in the overall activities of London’s Air Ambulance Charity.
To bring hope to every one of our patients across London, when they need us most, where they need us most.



The client requests no contact from agencies or media sales.
You will provide appropriate emotional and practical 1-to-1 support to (those who identify as) women and non-binary people involved in sex work and those who are sexually exploited, who often experience stigma and face barriers to accessing services. This role will specifically focus on those who are experiencing DV, support will include addressing housing needs. You will be enabling people to access support and navigate services, You will be working in partnership with other agencies and making appropriate referrals for people to access other services to support their wider needs. You will contribute to wider team responsibilities including outreach, drop in and duty.
Basis works with women and nonbinary people who work in the sex industry and women and young people who are sexually exploited
The client requests no contact from agencies or media sales.
You will provide appropriate emotional and practical 1-to-1 support to (those who identify as) women and non-binary people involved in sex work and those who are sexually exploited, who often experience stigma and face barriers to accessing services. You will be enabling people to access support and navigate services, You will be working in partnership with other agencies and making appropriate referrals for people to access other services to support their wider needs. You will contribute to wider team responsibilities including outreach, drop in and duty.
To provide appropriate emotional and practical support to women in the sex industry and/or those who are being sexually exploited with a specific focus on those who are homeless and experiencing domestic violence and abuse. The women we support require intensive practical and emotional support as well as support navigating health and other social care or criminal justice systems. The women will have poor mental or physical health, experience with homelessness and of the criminal justice system, are often victims of sexual and/or domestic abuse and many are homeless. This post specifically will include a focus on domestic violence, sexual exploitation, sexual violence and housing. Working within a harm reduction ethos prioritising women’s safety and wellbeing, the intensive personalized supported will help women to access other services making appropriate referrals for women who wish to make changes, including exiting/transitioning out of sex work. You will be responsible for ensuring that women with varying needs are supported effectively throughout their pathway of support with Basis and partners, advocating for and with the women you are working with including where necessary challenging stigma and judgement women face.
Basis works with women and nonbinary people who work in the sex industry and women and young people who are sexually exploited
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are looking for an experienced Project Manager to join our friendly team on a funded, part-time contract (30 hours per week). The role is home‑based in Central England with regular UK travel. This is a varied and impactful role, involving: leading the day‑to‑day delivery of a national, multi‑year climate and school grounds programme; managing project plans, budgets, risk registers and reporting in line with funder requirements; line‑managing a delivery team and coordinating our accredited network; supporting the recruitment, onboarding and engagement of schools and communities; working closely with funders, partners and an Advisory Board; overseeing monitoring, evaluation and learning; and producing high‑quality reports, case studies and project updates in collaboration with our communications team.
You will need:
We are a flexible, family‑friendly and supportive organisation, offering flexible working, generous holiday, strong staff benefits and a welcoming team culture. We are happy to discuss reasonable adjustments and working arrangements and encourage applications from those who may not meet every criterion but feel this role is right for them.
Roman Catholic Archdiocese of Southwark
Chief Operating Officer
£125,000
Full-time, permanent
North Lambeth with travel in the Archdiocese and occasionally beyond with some home working possible.
The Roman Catholic Archdiocese of Southwark is one of the largest dioceses in the UK, but more than that it is a vibrant and diverse Diocese with ambitious plans for leading people to Christ. This includes through spreading the Good News of the Gospel, delivering high-quality Catholic education and support for the vulnerable and marginalised.
The Archdiocese has 175 parishes and 162 schools across the whole of London south of the Thames, all of Kent and the eastern parts of Surrey. While parishes operate under individual canonical status, the Archdiocese has extensive operating procedures which govern areas of parish life, activity and operation. This means the Archdiocese supports parishes to flourish, while ensuring they comply with UK law.
Today, Southwark consists of range of diverse communities from inner London and suburban parishes to coastal and rural churches. Southwark’s rich history continues to evolve under the dynamic pastoral leadership of Archbishop John Wilson, who invites all to embrace social justice by putting their faith into action, to and become part of an evangelising and missionary Archdiocese that shares the Good News of Jesus Christ.
Centred on Jesus Christ, the Archdiocese of Southwark will evangelise by helping people to grow in faith and to live in hope. Collectively we can change our world for the better by imitating Christ in showing love, justice, and peace to all. Our mission is to invite people to know the Lord Jesus who offers us life in its fullness.
We are seeking to appoint a Chief Operating Officer who is passionate about this mission and who can provide the leadership that will drive us forward in our work to be a Missionary Diocese.
The Chief Operating Officer provides strategic and operational leadership across the Archdiocese. You will hold responsibility for ensuring that Archdiocesan operations support the mission of the Church, are financially sustainable, and are compliant with legal and regulatory requirements. This role is pivotal in safeguarding and enhancing the Archdiocese’s Mission and the supporting physical estate for current and future generations.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Head of Public Affairs
Over the past 2 years, GuildHE has been transforming into the voice for distinctive higher education providers, building our brand on the principle that diversity is necessary for a healthy and vibrant higher education sector. We have a new look, a renewed energy, and a bold vision for the future of distinctive institutions. Now, we need the final piece of the puzzle: our first-ever Head of Public Affairs.
This is a landmark appointment for us. As a newly-created role following our recent rebranding, you’ll be building our external presence, taking our fresh identity and the work we’ve undertaken so far to the next level as we seek to double-down on our high-impact advocacy and engagement work.
As our inaugural Head of Public Affairs, you will have a unique mandate to shape the way GuildHE interacts with the world, where you can:
Own the Narrative: Take our new brand and shape the 'GuildHE voice' across Westminster, the media, and the wider HE sector.
Build the Blueprint: You will have the autonomy to design our engagement frameworks from scratch—working with the Director of Policy and Strategy to decide how we influence policy and how we best champion the value of specialist education.
Create a Legacy: Because this is a brand-new headcount, every success will be yours to claim. You are here to build a function that will help define our influence for the next decade.
Who we’re looking for
We’re looking for someone who will champion diversity in higher education. From world-leading arts and agricultural institutions to large and distinctive HE providers who serve their students, industries and communities in innovative ways, you will find the common threads that bind our members and weave them into a compelling national story. You aren’t just representing institutions; you’re representing a vision of a more varied, vibrant educational landscape.
We’re looking for pioneers, who are energised by the phrase, “we haven’t done that before.” We’ve done the work on our look and feel—now we need you to provide the megaphone. If you’re a strategist who loves the 'start-up' energy of building and expanding functions within a respected, established body, we want to hear from you.
This this is the right job for you? Please send a cover letter explaining that to us (max 2 pgs) and a CV by the deadline.
Application closing date: May 22
Interviews: June 3-4
Please submit the cover letter (2 pg maximum) telling us why you're right for this job, and a CV.
The client requests no contact from agencies or media sales.
We are pleased to invite applications for the following opportunity:
Borough Service Manager - Ealing
Hours: 37.5 hours per week (Saturday and Sunday mandatory)
Salary: £33,845 p.a.
A rare opportunity to join a unique service user charity working with individuals who have, or have had substance use issues, Build on Belief is looking for a Borough Service Manager to run the 7 days a week service in Southall and the weekend service in Acton.
We are particularly interested in recruiting someone who has direct working or lived experience of substance use problems.
Closing date: Wednesday, 13th May 2026
JOB DESCRIPTION: BOROUGH SERVICE MANAGER
TITLE: Borough Service Manager - Ealing
SALARY: £33,845 p.a.
HOURS: 37.5 hours per week (Saturday and Sunday mandatory)
BASED AT: Southall and Acton – Ealing Borough
REPORTS TO: Operations Manager
JOB PURPOSE: To manage and develop the Weekend Social Club on behalf of the organisation within the agreed business plan.
KEY RESPONSIBILITIES AND ACCOUNTABILITIES:
1.Running a Service
The Borough Service Manager is responsible for ensuring that the running of a service is done in line with Build on Belief mission to offer a place where clients users and volunteers can get on-going peer support from others with similar experiences through a range of activities, in line with Build on Belief Core Values and abiding by the Policies and Procedures of Build on Belief and the Build on Belief Standards of Practice and Operational Guidelines (hereafter referred to as SOPOG).
2. Staff Management
The Borough Service Manager will be responsible for a small team and will be in charge of ensuring that their Service Support Workers, Team Leaders, Facilitators and Volunteers work within the Policies and Procedures applicable to them and the SOPOG.
They will be responsible for the supervision of their Service Support Workers and the Team Leaders. The remaining volunteers will be supervised by Build on Belief Service Support Workers.
The Borough Service Manager will be accountable for ensuring their Service Support Workers complete accurate timesheets, comply with the Annual Leave policy, report absence, and keep accurate financial records and petty cash and supervise volunteers in accordance with the SOPOG.
The Borough Service Manager will support the Service Support Workers in ensuring that all required reporting and paperwork is submitted on time and to acceptable levels of competency.
3. Finance
The Borough Service Manager is responsible for all financial accounting and reporting related to the day to day running of their service in accordance with the SOPOG.
The Borough Service Manager will be accountable for all petty cash activities in the service centre ensuring the following:
• All financial matter relating to petty cash and vouchers are undertaken in line with the guidelines set down in the SOPOG.
• For the reporting of all financial matters to the Chief Operating Officer within the timelines set down in the SOPOG.
• For accurate and immediate reporting of any financial irregularities to the Chief Operating Officer within 24 hours of them coming to notice.
4. Training
While the in-house training programme will still be delivered centrally, or on-line the Borough Service Manager is accountable for ensuring that they, and/or their Service Support Workers deliver the following workshops to their volunteer teams three times per calendar year:
• Boundaries and Confidentiality
• Safeguarding
• Communication Skills
• Dealing with Difficult Behaviour
• Diversity & Discrimination
5. BoB Policies and Procedures
As per their contract of employment, Borough Service Managers are responsible for abiding by all Build on Belief Policies and Procedures and to make sure Service Support Workers and Volunteers also comply with the policies that are applicable to them. This includes the Standards of Practice and Operating Guidelines.
In addition to compliance with the Serious Incident Policy, all Team Leaders and Service Support Workers are responsible for reporting all incidents occurring in their service as detailed below. The Borough Service Manager is accountable for ensuring the guidelines below are adhered to without exception.
6. Incident Reporting
The Borough Service Manager will be responsible for ensuring Incident Reporting is done within both the guidelines and timelines set out in the SOPOG.
•All incidents, including those that may be considered minor, persistent, and abusive language being and example, will be reported in writing within 24 hours of their occurrence.
•Incidents that take place on-line or through other digital activity will also be reported in writing within 24 hours.
•Incidents will be recorded on the Build on Belief incident report form and sent to the Chief Executive. They will be password protected.
•It is expected that the Chief Executive will be notified by telephone of serious incidents on the day of their occurrence. When the Chief Executive is unavailable, through sickness or annual leave, it is expected that the incident will be reported by telephone to the Head of Services.
•Where applicable, incidents will be uploaded onto Datix within 24 hours of their occurrence.
•Any incident that results in an individual being excluded from a service, however short a period, will be considered an incident and must be reported in writing within 24 hours of its occurrence. It should be noted; there are no exceptions to the above.
7. Relationship Management
The Borough Service Manager will be accountable to work in partnership with the service providers ensuring an effective and constructive relationship with them as well as engagement with the local community, in compliance with the SOPOG rules and the Code of Conduct making sure all issues and incidents are reported to the Chief Executive.
8. General
•To promote and represent the BoB Social Club to service users and service professionals in the Borough, ensuring access to any service user who might benefit from the project.
•To ensure the services provided by the Social Club are run in a safe, supportive, and non-discriminatory fashion in line with Build on Belief Core Values and abiding by the Policies and Procedures of Build on Belief and the Build on Belief Standards of Practice and Operational Guidelines.
•To ensure the Social Club meets the needs of the service user community in the Borough, and to carry out development work to the service when necessary.
•To ensure the Service Support Workers, Team Leaders, Facilitators and Volunteer work within the Policies and Procedures applicable to them and the SOPOG, and receive supervision as detailed in those policies.
•To ensure that incidents are dealt with effectively and within the guidelines set down in the Policies and Procedures and SOPOG, and that all such incidents are reported in writing as detailed in those policies.
•To work with the Operations Manager regarding the development of the weekend service and the management of volunteers.
•To record statistical data relating to service users attending the Social Club and submit monthly reports to the Operations Manager. To provide end of year statistical reports and analysis of said data, working with the Operations Manager.
•To promote Social Club services and events to service users and service professionals within the Borough in conjunction with the other Managers of BoB services.
•To work with other members of staff to ensure the service is run in line with the Standards of Practice and Operational Guidelines for the charity.
•To attend Build on Belief Management Committee Meeting in the role Borough Service Manager, and other such meetings as may be deemed necessary, and to work within those meetings for the best interests of the Social Club and the local partnership.
•To prepare for and attend monthly supervision session with the Operations Manager.
•To abide by all the policies and procedures of Build on Belief as given to you at the start of your contract with the organisation.
NOTE WELL: This job specification covers the basic aspects of the post only and is subject to change upon the instruction of the Chief Executive Officer and if necessary, the Board of Trustees.
This post is subject to a Disclosure & Barring Service check at an enhanced level and the right to work in the UK.
PERSON SPECIFICATION CRITERIA
Required Experience
Experience of working with service users and/or volunteers in the substance misuse treatment and recovery field or those with complex needs.
Knowledge and Skills
Proven people management skills (i.e.: motivate, engage, supervise a team to improve the service delivery.)
Knowledge of the range of services and activities available and necessary to improve the quality of life for people who have substance use issues, eligibility criteria and practical ways to develop recovery capital.
Demonstratable skills and ability to establish and maintain effective working relationships with a range of partners within both the statutory and voluntary sectors.
Excellent verbal and written communication skills, with a focus on record keeping, monitoring, case supervision, and report writing.
Good computer skills in the use of Word, Excel and Power-point.
Personal qualities:
The ability to maintain safe professional boundaries with professionals, colleagues, and volunteers/service users at all times.
Demonstrable ability to work under pressure, adapt to changing environments and to balance competing demands.
Employ a flexible, empathetic, and non-judgmental attitude towards those with substance use issues.
Empathy with staff and volunteers who themselves may well be in treatment/recovery (lived experience of addiction or dependency is not essential but would be valued.)
Build on Belief, 2026
Build on Belief supports people who are struggling with, or are in recovery from their substance use; namely drugs and alcohol.


The client requests no contact from agencies or media sales.