Community fundraising and communications manager jobs

Are you a commercial, values-led leader, who’s looking for a role that gives you the opportunity to shape ambitious new plans and to deliver real impact to your hospice community? Retail at St Nicholas Hospice Care is more than shops — it’s a vital engine that generates over £1m in unrestricted income every year, helping us to ensure everyone in our communities has support, dignity and choice when facing dying, death and grief.

We are entering an exciting new phase, with ambition to grow our retail offer both on the hight street and online, and we’re looking for an exceptional Head of Retail to lead it.

This is a senior role overseeing our entire retail operation: a network of seven shops across West Suffolk, a growing online presence and a donation centre, all delivering high-quality retail experiences while maximising trading and Gift Aid income. You’ll be a key member of the Income Generation Directorate and the Hospice Leadership Team, giving you the opportunity to shape strategy and drive results that truly matter.

If you’re a commercially minded retail leader who thrives on purpose as much as performance, this is a rare opportunity to make a real impact.

Your role

You will:

• Lead, inspire and develop shop managers, staff and volunteers across multiple sites.
• Drive income growth through clear strategy, strong operational planning and performance management.
• Ensure all retail environments reflect our brand, values and commitment to outstanding customer service.
• Lead stock management, merchandising and donation strategies to maximise return.
• Build strong community engagement and supporter relationships.

What you’ll bring

You’ll have:

• Experience leading multi-site retail operations (charity and/or commercial experience welcomed).
• Strong commercial awareness and a track record of improving performance.
• Excellent leadership skills, with a strong focus on coaching, development and engagement to empower your team to achieve success.
• Sound knowledge of charity retail governance, legal and regulatory requirements.
• Confident communication, planning and problem-solving abilities.

Why join St Nic’s?

We offer:

• The opportunity to work for a brilliant life enhancing local hospice, increasing its income and profile to support more patients and their families.
• A supportive, values-driven working environment.
• Ongoing learning and development opportunities.
• Health Cash Plan and wellbeing programme.
• 25 days’ annual leave, increasing with length of service (up to 29 days).
• Competitive pension plan (up to 8% company contribution).
• Life assurance (2x annual salary).
• Free parking and subsidised on-site bistro.
• The opportunity to work from home 1 to 2 days per week.

Do you have what it takes to be part of the Walking With The Wounded team? We have a fantastic opportunity for a Financial Controller with experience of running the day-to-day financial operations of a dynamic charity. We are an ambitious charity with ambitious goals that needs a Financial Controller to support the charity in achieving these goals. If your attitude matches this, you will find a perfect home within our Finance team.

This is a broad role that will include a wide range of responsibilities. The Financial Controller is responsible for managing the daily and weekly tasks of the Finance team, as well as periodic tasks that are less frequent.  These tasks include (but are not restricted to) all aspects of bank and cash, raising of invoices, generating BACS payments, all Finance input into payroll, VAT returns, Gift Aid claims and response to ad hoc queries from our front-line staff.  The Financial Controller managers one Finance Assistant and reports into the Head of Finance. The Head of Finance leads on budget setting, forecasting and monthly / quarterly / annual reporting, and the Financial Controller will support where needed.  The Financial Controller will also be the lead contact with external auditors following year end.

 The tasks outlined here and in the job description will not remain static and can be tailored to the experience of the successful applicant, therefore this role is ideal for someone who is looking for a challenge and to develop their skills in a supportive and dynamic environment.

For an informal discussion please contact Marc Brady, Head of Finance.

Chief Officer

Citizens Advice Woking (CAW) provides free, independent, and confidential advice and information to the residents of Woking, and anyone who works in the Borough, particularly the most vulnerable, to help with the problems they face.  We are the only organisation locally that can and does address client issues holistically, across areas such as debt, housing and welfare benefits, not just single issues, and this is increasingly important as client problems become more complex.

We are looking for a Senior Manager who will bring both innovation and experience to lead a valued local charity.

Reporting to the Chair of the Trustee Board, the Chief Officer

• Is responsible to the Trustee Board for the management and leadership of Citizens Advice Woking,
• Represents Citizens Advice Woking to funders, partners and stakeholders,
• Ensures the delivery of a high quality, impartial and confidential service, utilising both paid staff and volunteers,
• Is responsible for the continuing funding, planning and financial management of the service,
• Represents the organisation in Woking and contributes to the overall provision of strategic advice services in the borough.

In particular, the priorities for the Chief Officer in 2026/27 will be to:

• Manage CAW’s external relationships with our funders and the Woking community generally, to ensure satisfaction with the delivery of current projects, and their continuation,
• Collaborate closely with the other Surrey LCA Chief Officers to respond to the changing funding landscape. In parallel, continue to identify and deliver local projects for local funders,
• Ensure that suitable alternative premises are secured, and the transition is managed as smoothly as possible,
• Ensure the staff and volunteers are enabled to work effectively, particularly during this period of disruption,

The Chief Officer has an important leadership role, working closely with the Operations Manager, who has line responsibility for the staff and, generally, the internal CAW operation.  The volunteers are managed on a day-to-day basis by the Advice Session Supervisors, who are critical to ensuring the quality of advice to clients, and the smooth running of the office. 

How to apply

To apply for the role of Chief Officer at CAW, please see the Job Pack on our website.

You will need to send us your CV and a maximum 2 page supporting statement. The supporting statement should demonstrate how you meet the criteria outlined in the person specification and outline why you are interested in becoming the CO of Citizens Advice Woking.

Closing date for applications: Friday 6th Febraury

Applications will be reviewed on receipt, and we reserve the right to close earlier if applications from sufficient suitably qualified candidates have been received

Merseyside Youth Association is seeking an energetic and visionary Outdoor Education Centre Manager to lead our lakeside Outdoor Education Centre (based on the Lord Derby Estate in Knowsley) into its next exciting chapter.

You’ll be the driving force behind the Centre’s direction, designing imaginative outdoor programmes for children and young people including those who may never have experienced the outdoors before.

Alongside the outdoor delivery, you’ll bring strong commercial flair: developing and delivering a robust income generation strategy, managing budgets, securing grants, expanding school and corporate bookings, and positioning MYA as the provider of choice for outdoor education locally and beyond.

You’ll build meaningful partnerships, drive targeted marketing, track both impact and financial KPIs, and ensure our programmes not only change lives but also sustain the long-term future of the Centre.

If you’re driven, innovative, and passionate about shaping inclusive outdoor experiences that help young people grow in confidence and joy, this is your opportunity to lead something remarkable.

Note: As part of your application please make sure you highlight how you meet both the Essential and Desirable elements of the job specification.

Merseyside Youth Association Limited Actively Promotes the Safeguarding of Vulnerable Adults, Young People and Children. 

The above post will be subject to Enhanced Disclosure,

Please note, CV’s will not be accepted and should not be part of your supporting information.

Closing Date for Completed Applications:  Midnight Tuesday 3rd February 2026

Merseyside Youth Association Limited is an equal opportunities employer and is committed to maintaining a non-abusive environment

Mslexia, the UK’s best-loved writing magazine for women, is seeking a Chief Executive Officer to lead the organisation into an exciting new phase of growth and impact.

Founded in 1999, Mslexia is a national publishing and outreach charity dedicated to addressing gender inequality in literature. We support over 50,000 women writers through our magazine, books, competitions, courses, events and online community. Financially independent for more than 20 years, we now want to build on our success, strengthen our sustainability and extend our reach.

This is a rare opportunity to shape the future of a respected, values-driven organisation with a strong brand, loyal audience and passionate team.

About the role

As CEO, you will provide strategic, operational and inspirational leadership for Mslexia, working closely with the Board of Trustees and leading a team of talented staff.

You will be responsible for:

• Setting and delivering organisational strategy with the Board.
• Leading and supporting the staff team, fostering a positive, inclusive and high-performing culture.
• Overseeing financial management, budgeting and long-term sustainability.
• Developing and diversifying income streams, including commercial activity, partnerships and fundraising.
• Acting as the public face of Mslexia, championing its mission locally, regionally and nationally.
• Strengthening governance, systems, policies and risk management.
• Building partnerships and promoting the Mslexia brand and influence.

We are looking for an inspiring, values-driven leader with the vision, credibility and skills to lead a purpose-led organisation.

You will bring:

• Senior leadership experience in the charity, public, commercial or related sector.
• Strong financial literacy and experience managing multiple income streams.
• A track record of leading and motivating teams.
• Experience working with a Board or similar governance structure.
• Strategic thinking skills, with the ability to turn vision into action.
• Excellent communication, influencing and relationship-building skills.
• A strong commitment to equality, diversity and inclusion.

Desirable:

• Experience in the arts, culture or creative industries.
• Experience of hybrid earned / grant-funded income models.
• Events or publishing-related experience.

Why join Mslexia?

• Lead a nationally respected charity with a clear social mission.
• Work with a skilled, passionate and supportive team.
• Shape the future of women’s writing and gender equality in literature.
• Flexible working and family-friendly policies.
• 25 days annual leave plus bank holidays.
• City-centre Newcastle location.

How to apply

Mslexia is working with Jobs with Purpose to recruit to this role. You can access a detailed candidate pack below, including a job description and person specification.

To apply, please forward a detailed CV and a supporting statement (maximum three sides) explaining how you meet the requirements of the person specification and any other information relevant to the role to David Robinson at Jobs with Purpose.

For a confidential discussion about the role, email David with your availability and brief details regarding your experience and interest in the position.

Closing date: Monday 9 February 2026, 12 noon
Interviews: Week commencing 16 February 2026

Mslexia is committed to equality, diversity and inclusion and welcomes applications from all sections of the community.

PA

Empower Change as a PA to the CFMO!

Join World Vision UK as a Personal Assistant to Drive Fundraising and Marketing Success

With 75 years of experience, our focus is on helping the most vulnerable children overcome poverty and experience fullness of life. We help children of all backgrounds, even in the most dangerous places, inspired by our Christian faith.

Come join our 33,000+ staff working in nearly 100 countries and share the joy of transforming vulnerable children’s life stories!

Position: PA to the Chief Fundraising & Marketing Officer

Location: Hybrid/Milton Keynes (onsite 2 days per week)

Hours: Full Time 36.5 per week

Contract: Maternity Cover - 12 Month Fixed Term Contract

Salary: Circa £30,874 per annum good range of benefits

Closing Date: 6th February 2026. We reserve the right to interview candidates and close the ad ahead of the closing date should a strong candidate be identified

Interview Dates: W/C 9th February 2026, in person

About the Role

World Vision UK is offering an exciting opportunity for a highly motivated and enthusiastic individual to join our team as the Personal Assistant (PA) to the Chief Fundraising & Marketing Officer (CFMO). This role is pivotal in supporting our mission to make a lasting difference in the lives of vulnerable children around the world.

Key Responsibilities

· Executive Support: Provide comprehensive administrative support to the CFMO, including managing schedules, organising meetings, and handling correspondence.

· Liaison Duties: Serve as the primary point of contact between the CFMO, internal teams, and external partners, ensuring seamless communication and coordination.

· Organisational Tasks: Assist in the preparation of reports, presentations, and other materials as required, ensuring all documents are accurate and delivered on time.

· Event Coordination: Organise and coordinate meetings, conferences, and events, ensuring all logistics are effectively managed. This includes all directorate wide meetings such as prayer meetings, team away days and social gatherings.

· Project Management: Support the CFMO in various projects, ensuring deadlines are met and objectives are achieved.

· Managing Travel and External Engagements: Our CFMO is externally facing approximately 30% of the time, your travel management skills are critical. This will include planning and booking flights, accommodations, transportation, and itineraries to ensure smooth and efficient travel experiences.

· Cross Directorate Support: As a PA to the CFMO, you play a crucial role in supporting not just the CFMO but the entire directorate

About You

We are looking for someone with:

· Proven Experience: A successful track record of supporting directors or chief executives, demonstrating the ability to work efficiently within an organisational framework.

· Organisational Skills: Exceptional organisational abilities with a keen attention to detail, ensuring all tasks are completed accurately and efficiently.

· Communication Skills: Excellent written and verbal communication skills, capable of liaising effectively with a broad range of stakeholders.

· Motivation and Enthusiasm: A proactive and enthusiastic approach to work, with a passion for contributing to a mission-driven organisation.

· Flexibility: The ability to adapt to changing priorities and work effectively in a dynamic environment.

If you are looking to leverage your skills and experience in a role that offers both challenge and reward, we invite you to apply for this exciting opportunity. Together, we can create a better future for children in need.

All applicants must be willing to work within a Christian framework and be sensitive to its various expressions across cultures and denominations.

In addition to the salary offered, we offer:

· A flexible and supportive working culture

· Pension scheme (with employer contributions)

· Generous holiday allowance

· Free parking (Milton Keynes office)

· Opportunities for faith-based gatherings, prayer, and devotionals

· A welcoming, purpose-driven team who are passionate about making a difference

About the Organisation

World Vision is an international children’s charity working with children, their communities, and with supporters and partners, in almost 100 countries. Through long-term development projects, emergency responses and advocacy we’ve helped bring lasting change to millions of children, over more than 60 years. As a Christian organisation, everything we do is motivated by our faith as we strive to reflect God’s unconditional love.

An offer of employment is conditional upon the successful completion of applicable background checks, including a criminal records check.

World Vision is proud to be an Equal Opportunity Employer. We value diversity and aspire to reflect this in our workforce. We particularly welcome applications from under-represented sections of the community. World Vision UK also operates flexible working policies and practices. As a Disability committed employer we encourage qualified individuals with a disability to apply and request a reasonable adjustment if you are unable or limited in your ability to use or access as a result of your disability.

Please note the organisation can only consider applicants who presently have the right to work in the UK and all candidates must be personally committed to the Christian faith and be able to respect, uphold and work within our client’s Christian mission, values, culture and faith statements. This individual will represent and speak on behalf of a Christian charity and as such the Occupational Requirement for an active Christian faith is justified under the Equality Act 2010 Schedule 9, Part 1, clause 3.

You may also have experience in areas such PA, Personal Assistant, Executive Assistant, Administrator, Senior Administrator, Admin Manager, Administration Manager, PA to CEO, Personal Assistant to CEO, Exec PA, Executive PA.

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

About this Internship

The Youth-Led Digital Campaigns Internship role is a twelve-month paid internship beginning in March 2026.

The Jack Petchey Internship development programme is designed for young people who are leaving further or higher education and starting out in the youth/charity sector - or young people who are looking to transfer into, or take their next career step in, the youth/charity sector.

The funding provides support to young people in London and Essex. We would therefore expect applicants to have a strong connection with London and ideally be currently living in or close to Croydon where our work is located.

Main purpose of this role:

We are looking for someone creative, confident and passionate about empowering young people. You will play a hands-on role in both the delivery and development of digital and media-based opportunities for young people, while helping to shape and deliver Reaching Higher’s youth-led digital fundraising and media strategy.

This internship will give you the chance to gain valuable experience across media, marketing, and youth work-alongside training, mentoring, and networking opportunities with other interns from youth organisations across London and Essex.

We are looking for applicants with some experience in the youth work sector (this could be in a voluntary capacity). The successful applicant will understand our organisational values and culture and demonstrate a strong desire to contribute to Reaching Higher’s vision to empower young people to be leaders of their own lives.

We’re looking for a Supporter Care Executive to join our team

Salary:  £28,390

Base: Central Edinburgh/hybrid

Hours: Full time and permanent.  35 hours a week (9am-5pm Monday to Friday, with a one-hour lunch break). The office is open 8am - 7pm daily and our hybrid working policy requires all full-time employees to work at least two days a week in the Edinburgh office. 

Benefits: 10% employer pension contribution; private medical insurance; employee assistance programme and counselling service; enhanced maternity/paternity/adoption pay; enhanced sick pay; 31 days’ paid holiday/year plus four paid winter public holidays; 2-weeks’ fully remote working/year; three days’ paid carer leave/year; death in service benefit; cycle to work and travel season ticket schemes.

To support the Team’s work-life balance, we work a nine-day fortnight where the charity is closed every second Friday.  

About the role and why we need you

This is more than a customer service role. As part of our sector-leading Supporter Care Team, you’ll be building meaningful relationships with extraordinary people, our supporters, known as Curestarters. Through warm, honest and respectful communication, whether you’re speaking on the phone, replying to an email or writing a letter, you can take pride in making supporters feel valued and connected to Worldwide Cancer Research.

We are looking for someone who is organised, has great attention to detail while being comfortable juggling a variety of tasks, knowing that strong administration is just as important as meaningful conversations. You’re motivated by doing things well, enjoy supporting fundraising activity, and understand that every interaction is an opportunity to strengthen loyalty and trust.

This role also includes administration of gifts supporters leave in their Wills; these tasks need to be handled with care and sensitivity. Prior experience in this area is not required, and full training will be provided.

As the first point of contact for Worldwide Cancer Research, you’ll be a positive ambassador for our Curestarters and our mission. You share our values and are motivated by the chance to play your part in starting new cancer cures.

The Mental Health Foundation is recruiting for a Head of Campaigns & Media to lead the development of a new team within our Policy & Influencing Directorate.

Deadline: 9am on Monday 2nd February
Location: London OR Glasgow
Salary: Starting salary £52,166 rising to £60,861, plus London weighting of £4,000 where applicable
Hours: Full-time (32 hours per week) [part-time considered]
Contract type: This is a permanent role

This exciting role has been created to develop a new campaigns function at the Mental Health Foundation, incorporating our existing media team and working closely with policy, research and lived experience colleagues across the UK, with the aim of driving support for policy change.

What does the role involve?

• Developing a campaigns strategy for MHF and deliver its execution.
• Manage the campaigns and media team, commission engaging content, oversee campaign budgets, and collaborate with stakeholders to create a better policy environment for good mental health.
• Contribute to the leadership of the Mental Health Foundation and its Policy and Influencing Directorate.

What skills, knowledge and experience are we looking for?​

• Experience of developing and implementing campaign strategies to support policy change in the charity sector.
• Comprehensive understanding of communication disciplines (e.g. digital marketing, media relations, content creation) and how they integrate to achieve campaign objectives.
• Understanding of mental health policy, prevention and public health.

Safeguarding is Everyone’s business – Mental Health Foundation is committed to safeguarding and promoting the wellbeing of all its beneficiaries, those who surround them, its staff, volunteers, and anyone else who comes into contact with its services and expects all trustees, staff, and volunteers to share this commitment. The successful applicant will be subject to appropriate vetting procedures (proof of eligibility to work in the UK, proof of residency and satisfactory employment screening, including a Disclosure check and two most recent references) along with 3-year renewals of Disclosure checks. We are unable to provide sponsorship for this post, you must be able to demonstrate your eligibility to work in the UK.

How to apply

If you think your skills match and you’d like to be part of a dynamic and growing organisation, please complete and submit your application via our website. Please ensure you attach an up-to-date CV and statement of suitability answering all points of the person specification. Applications will close at 9am on Monday 2nd February and we are unable to accept late applications. Interviews are planned for Monday 9th & Wednesday 11th February.

We reserve the right to close this vacancy early if we have enough suitable applications.

We believe our people should represent the communities, organisations and individuals we work with. Diversity and inclusion is a strategic priority for us as an employer and mental health charity, and we are proud to be signatories of the Business in the Community Race at Work Charter and the Disability Confident Committed Scheme. Applications from under-represented sections of the community are actively encouraged.

If you have a disability, require any additional support or have any questions regarding the role, please contact us. We make reasonable adjustments throughout the recruitment process and during employment. Disabled candidates who meet all the essential person specification criteria will be offered an interview. Therefore, please do ensure you tick the relevant box on the application form and clearly indicate in your application/covering letter if you consider yourself to meet the requirements of the Equality Act 2010 / Disability Discrimination Act 1995.

We are currently operating mostly digital recruitment (including interviews via video conferencing). We have moved to a hybrid working model of a minimum of 2 days per week in the office and the rest working from home.

We look forward to hearing from you!

Macular disease is the biggest cause of sight loss in the UK, with around 300 people diagnosed every day. The Macular Society is the only charity determined to beat the fear and isolation of macular disease with world class research, and the best advice and support.

To support people affected by macular disease now, the Macular Society provides a range of support, information and services. Our research programme is focused on finding new treatments and a cure to Beat Macular Disease forever.

If you have excellent customer service skills, good telephone manner and experience of taking a large volume of calls we’d love to hear from you.

As Supporter Care Officer, you will be the first point of contact for our supporters, donors, members and the public, ensuring they have a positive experience. You will handle enquiries via phone, email and post, processing payments and maintaining accurate records. You will input data and use your IT skills to work with our database as well as Microsoft Office 365, predominantly Word, Outlook and Teams. You’ll have proven experience in a customer care role, handling a large volume of calls, and used to multi-tasking in a busy, fast paced office environment.

In return we provide a great working culture. 26 days annual leave, rising to 27 after one year’s service, the ability to buy or sell annual leave, supportive family policies, and 6% pension contribution.

Macular Society is proud to be a Disability Confident Employer. A guaranteed interview will be offered to all disabled applicants where:

• The candidate has evidenced the minimum criteria for the role through their application

• The candidate has chosen to share that they have a disability in the covering letter/application email

• Where the minimum (essential) criteria have been met, we will provide an opportunity to request any reasonable adjustments for the interview and/or the role.

We want to be an inclusive and diverse employer reflecting the community we serve and welcome applications from all parts of the community, in particular people with lived experience of sight loss.

Please see attached for the Job description, cut off date and interview dates.

Do you have a passion for working in the heart of your local community and are driven by making a difference?  Then Citizens Advice Mid Mercia is the organisation for you.

Our free and independent advice helps people solve problems in a confidential and impartial manner. Whatever the problem, we won’t turn people away.  We make a difference. Our trusted brand and the quality of our research mean we make a real impact on behalf of the people who rely on us.

We are seeking an experienced Bid Writer to join our established funding team. The successful candidate will develop persuasive, compelling and compliant tender responses to support income generation for our charity. The role requires excellent writing skills, creativity, attention to detail, and the ability to collaborate with colleagues across various departments.

We are looking for someone who:

• Has excellent communication skills
• Can manage own time effectively with a keen eye for detail
• Has 1-5 years of bid writing experience, preferably within a charity
• Has experience of producing high-quality tender responses for public sector health or social care contracts
• Has strong understanding of commissioning processes and frameworks

Responsibilities / Key Tasks:

• Develop, write, and edit high-quality, persuasive tender content, ensuring it effectively communicates CAMM’s goals, strategies, and desired outcomes.
• Create compelling content, such as case studies, diagrams, and impact reports, to support high-quality responses.
• Ensure compliance with all bid requirements and internal standards.
• Research and summarise bid-related topics, competitors, and markets as required to support tender preparation and submission.
• Collaborate closely with operations managers, finance, and other relevant staff to gather information/ data and develop effective service delivery models necessary for tender submissions.
• Submit/ upload PQQs, tenders, and supporting information.

What we offer in return:

1. 28 days entitlement plus bank holidays pro-rata
2. Opportunities for further training and continuous professional development
3. Internal progression opportunities
4. Supportive environment
5. Remote/flexible working opportunities, subject to management approval
6. Paid DBS application, where applicable
7. 5% pension contributions
8. 3 month’s full contractual pay for maternity, upon meeting qualifying criteria
9. Potential additional permanent contracted hours, where the organisational need exists

The essentials

• Salary: £35,000-£40,000
• Hours: 37.5 hours per week (full-time)
• Location: Hybrid Working –a few days per week from one of our offices, a few days from home depending on service needs
• Contract: permanent

Please visit our website to find the full Job Description and Person Specifications for this role and a helpful Candidate Guide on our recruitment process

To apply - send your CV and cover letter, explaining why you would be suitable for this role

Closing Date: Friday 20th February. We reserve the right to close the advert at any time should a suitable candidate be identified

Thank you for your interest in our vacancy.  Due to the volume of applications anticipated for this role, if you do not hear back from us within 10 working days of the closing date, please assume that your application has been unsuccessful on this occasion.  Please do not be discouraged from applying for other positions within our organisation. 

We are a Disability Confident Employer

Citizens Advice Mid Mercia are an accredited (Level 1) Disability Confident employer, and values diversity and promotes equality. We encourage and welcome applications from suitably skilled candidates from all backgrounds. We follow the social model of disability which believes that it is the barriers created by society which disable people. We will use reasonable adjustments wherever possible to remove those barriers. 

We are looking for a warm, highly organised, efficient and compassionate administrator to support our service team. This is a pivotal role, helping us implement and embed a new CRM system, keeping data accurate and usable, ensuring our admin systems and workflows run smoothly, effectively and safely.

The role involves some direct contact with women we support (mainly by email and phone), so you must be able to communicate sensitively, calmly and professionally with women who may have experienced trauma.

Title: Administrator (Services, CRM & Data)
Location: Office-based in Eastbourne, East Sussex (with occasional travel to other sites as required)
Hours: 14 hours per week (2 days)
Salary: £10,800 per annum (pro-rata, based on £27,000 FTE)
Length: Permanent
Reporting to: Service Manager

Role Description

Given the part-time nature of the role, priorities wi l be agreed weekly with the Service Manager. Core tasks revolve around CRM/data quality and referral administration. Other duties wi l be delivered by agreement and as capacity alows, so the role remains sustainable and the “must-do” work is completed reliably.

Key Responsibilities

CRM implementation, data quality, workflows and reporting

• Phase focus (first 6 months): Prioritise supporting the implementation and embedding of Cimplify CRM system, including data clean-up and migration, establishing clear ways of working, templates and workflows, as well as supporting the team to use the system consistently and confidently.
• Act as a day-to-day CRM and data champion, supporting staff with basic questions and liaising with the CRM supplier as needed.
• Support data migration and clean-up from spreadsheets and other systems into the CRM, checking accuracy, removing duplication and improving consistency.
• Maintain strong ongoing data quality and housekeeping (e.g. naming conventions, minimum data standards, duplicates, retention/archiving, configuration items, managing users).
• Help design and maintain efficient workflows and light-touch automations (e.g. referral tracking steps, reminders, task prompts, fo low-ups), reducing manual admin and improving consistency.
• Create and maintain dashboards and reporting views for different audiences (service team, CEO, trustees, funders) ensuring data is kept up to date and usable.
• Support the regular flow of insight into team meetings and contribute data/metrics for funder and annual reports in colaboration with the Service Manager, fundraisers and the CEO.

Referrals and service administration (trauma-informed)

• Provide practical programme admin support to the service team, as and when possible.
• Monitor shared inboxes, triaging messages, forwarding appropriately and supporting timely, sensitive responses and follow-up.
• Track referrals and service workflows: scheduling calls/meetings, sending emails, using templates and maintaining accurate records.
• Keep mailing lists up to date (including referrer communications where relevant) and send programme updates as required.
• Maintain confidentiality and handle sensitive information with care, following data protection and safeguarding procedures

Systems, documents and office administration

• Maintain clear filing and information systems (digital and paper), ensuring documents are easy to find and consistently stored.
• Support upkeep of key internal documents and templates (e.g. guidance notes, handbooks, simple policy documents), keeping versions tidy and up to date in colaboration with the Service Manager.
• Arrange meetings and room bookings; take minutes and maintain simple action trackers.
• Order and maintain office and programme supplies, keeping relevant inventories.
• Liaise with IT support regarding wi-fi, hardware or printer issues.
• Support the planning and administration of events (e.g. referrer events/open events/fundraising activities) as and when possible.

Personal Specification

Essential experience and skills

• Experience in an administrative role, carrying out a variety of administrative and general office duties.
• Strong organisation and prioritisation skills; able to maintain reliable records and systems with a focus on efficiency, quality and accuracy.
• Confident using digital tools (e.g. email, online documents), databases/CRMs/case management systems and AI tools (or confident in learning quickly).
• Strong understanding of confidentiality, data protection and handling sensitive information professionally (both in general and when using AI).
• Strong communication and customer service skills, with the ability to communicate sensitively and effectively (verbally and in writing) with a range of stakeholders.
• Confident working with processes and workflows; able to spot opportunities to streamline, standardise and reduce manual admin.
• Basic analytical confidence: able to pull key data and insights for reporting and decision-making.
• Ability to take initiative and work effectively both independently and collaboratively.
• Demonstrates an empathetic approach and commitment to trauma-informed, personcentred ways of working with women who may have experienced trauma. 

Desirable experience and skills

• Experience supporting CRM implementation, data migration, and/or setting up dashboards and reporting views.
• Experience improving workflows and building simple automations/templates to reduce admin burden.
• Experience supporting monitoring, evaluation and learning data capture and reporting.
• Experience working in a charity, community, or frontline service setting, particularly with women impacted by trauma, exploitation, abuse or displacement.

Due to the role responsibilities, it is a Genuine Occupational Requirement that the post holder is female, permitted under Schedule 9, part 1 of the Equality Act 2010.

Before accepting anyone for this role, we will ask you to participate in a Basic DBS check

PEAS is looking for a Global Technology and Operations Lead (maternity cover for 12 months) to drive the delivery of impactful digital solutions that strengthen our education programmes across Africa. This strategic role sits within Global Operations and works closely with colleagues in the UK, Uganda and Zambia to design, build and implement technology that improves organisational efficiency and supports high‑quality education delivery.

Key Responsibilities

• Lead end‑to‑end delivery of major technology initiatives, from scoping and user research through to implementation, rollout and evaluation.
• Manage product roadmaps, requirements, timelines and vendor partnerships to ensure effective delivery.
• Support development of PEAS’ future technology strategy, providing insight on emerging tools and trends.
• Contribute to fundraising efforts for technology projects, including proposal development and representation in funder meetings.
• Provide operational support on wider organisational improvement initiatives where relevant.

Requirements

• Degree or equivalent professional experience.
• At least 5 years in technology roles, ideally within international development, social enterprise or corporate settings.
• Proven track record of delivering complex, multi‑stakeholder technology projects.
• Strong project management, communication and collaboration skills, able to work across technical and non‑technical audiences.
• Knowledge of software development approaches, databases, enterprise resource planning tools and data systems.
• Understanding of security, privacy and compliance frameworks such as GDPR.
• Experience working with international teams; Sub‑Saharan Africa experience desirable.
• Values‑driven, proactive, collaborative and comfortable working in fast‑moving environments.

Further details of the roles, responsibilities and requirements of this role can be found in the attached Job Pack below. 

We are open to different levels of candidate for this role, for example we would be opening to consider a more senior / experienced candidate on a part-time basis or a lead level candidate on a full-time basis. The exact scope of the role will be adjusted depending on the seniority and experience of the successful candidate.

To apply, please click the 'Redirect to Recruiter' button to be redirected to our application form. Please ensure you have read the job pack attached to this job advert before applying.

The closing date for applications is Sunday 1st February 2026 at 11.30pm UK time. We are using our new ERP system for this recruitment process, and we are keen to learn and improve. There will be an optional question at the end of the application form, in case you would like to share any feedback on the new system. Please note that the feedback is not scored and will not affect your application.

PEAS is committed to safeguarding and promoting the welfare of children and expects all staff to share this commitment. We are an equal opportunity employer and actively seek a diverse applicant pool.

Harris Hill is delighted to be working with Liverpool Zoe’s Place (LZP) to recruit its first Chief Executive Officer.

Zoe's Place was founded in Liverpool in 1995 as the first hospice in the UK specifically providing for the needs of babies and younger children. Liverpool Zoe’s Place (LZP) was established in December 2024 and took over full responsibility for the management of the hospice on May 1st 2025. In late 2024 the people of Liverpool, the North West, and even further afield helped us to raise more than £7,000,000 to secure the future of our hospice, and to build a state-of-the-art new facility in West Derby.

Our team of specialist nurses and healthcare assistants are supported by a wide range of other healthcare professionals to provide respite care, therapies and bereavement care to babies and children with life-limiting and life-threatening conditions, and their families.

As Chief Executive, you will:

· Bring inspirational leadership to the LZP.

· Manage, plan and implement LZP’s strategy.

· Ensure the Hospice provides and promotes excellent clinical care.

If you are inspired and excited by what Liverpool Zoe’s Place does, we’d love to hear from you.

Job title: Chief Executive Officer

Salary: £75,000 - £80,000 p.a.

Contract: Permanent / Full-time

Location: Zoe's Place, Yew Tree Lane, West Derby, Liverpool, L12 9HH

How to apply:

Please review the Recruitment Pack for further information about Liverpool Zoe’s Place, the CEO position and for details on how to apply.

Closing date for applications: 9am, Friday 13th February 2026

Both Liverpool Zoe’s Place and Harris Hill operate an equal opportunity policy and commit to treating all of our candidates and jobseekers fairly. We welcome and encourage applications from everyone regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.