Community liaison coordinator jobs in Birmingham, west midlands
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At Riding for the Disabled Association (RDA), we enrich lives through the unique bond between people and horses. Each year, we support over 39,000 disabled children and adults through activities including riding, carriage driving, and equine assisted programmes such as Quiet Corners and Tea with a Pony. We are pioneers in the therapeutic use of horses, leaders in disability sport, and the only major UK charity focused specifically on the health and wellbeing benefits of bringing people and horses together.
We welcome people of all ages and abilities, including those with physical and learning disabilities, sensory impairments, long-term health conditions, and neurodiversity. With 24% of the UK population classified as disabled, we make a lasting impact through the therapeutic power of horses.
We are now looking for a Fundraising Coordinator to join the team at our national office in Warwickshire, and help us to continue our work.
JOB DESCRIPTION
Job Title: Fundraising Coordinator
Reports to: Head of Fundraising
Based at: RDA National Office (Lowlands Equestrian Centre, Warwickshire)
– option for hybrid working with a minimum of 2 days a week office based
Hours: Full time (37 hours)
Contract Type: Permanent
Salary range: £24,000 - £28,000
Role Purpose:
This is an exciting time to be joining RDA’s newly refreshed Fundraising Team, and this role will play a vital role in supporting income generation. Enthusiastic and organised, the successful candidate will have strong communication skills, as well as the ability to quickly integrate into the team. This role will focus on supporting the Fundraising team with administration activity, the delivery of high-quality corporate volunteering days and helping the team to achieve our ambitious fundraising targets.
Specific Responsibilities
· Provide administrative support to the Fundraising Team, including sending thank you letters and monitoring the team inbox.
· Provide excellent supporter care to RDA donors through regular communications and prompt responses , with a focus on individual donors, corporate partners and legacy administration.
- Process all incoming donations in line with internal procedures and ensure prompt and appropriate acknowledgement of all income.
· Support the Partnership Manager - Corporate by acting as the point of contact for the coordination of Corporate Volunteering days including liaison with the Lowlands Equestrian Centre Manager.
· Support the Partnership Manager - Corporate with the stewardship of low-level corporate accounts.
· Support the Partnership Manager – Philanthropy and Legacies with the administration of Gifts in Wills, and the stewardship of RDA’s ‘In Memory’ giving programme.
· Support the Community and Events Fundraiser with liaison and management of internal and external stakeholders
· Assist with donor management, including the completion of donor due diligence and data entry into our Customer Relationship Management (CRM) system, and the provision of support to the Fundraising and Communications and Marketing teams for the creation of bespoke reports .
· Work closely with the Communications and Marketing team to coordinate donor newsletters and social media posts, and the management of mailing lists.
· Ensure the fundraising content on MyRDA (our internal intranet system) is up to date, through coordination of content with the Fundraising team, making changes where necessary.
· Support our key fundraising events as required .
· Demonstrate the values and cultural aspirations of RDA, ensuring consideration is given to our charitable aims and objectives in all activity.
· To undertake other duties as determined by the line manager from time to time.
Person Specification
Essential Criteria:
- Excellent organisational skills
- Confident with face to face, telephone and email conversations
- Ability to build positive relationships internally and externally
- Able to multi-task
- High degree of computer literacy (MS Office 365)
- Enjoys working as part of a busy and dynamic team
- Excellent attention to detail
- Experience of working to deadlines
- Able to use own initiative
- Strong time-management skills
- Excellent interpersonal skills
- Empathy with aims and values of RDA
Desirable Criteria:
- Experience of Legacy Administration
- Good working knowledge of MS SharePoint
- Previous use of databases
- Appreciation and knowledge of equality, diversity and inclusion
- Previous customer service experience
Registered Charity
21 - 50
At RDA, we harness the power of horses to enrich lives, supporting disabled people through innovative programmes that promote health
The client requests no contact from agencies or media sales.
Thank you!
Department: People, Culture and Leadership Hub (PCL) Hub
Contract type:12 month Fixed Term Contract or secondment
Salary Level: Circa £46,453 per annum
Location:Home Based (UK wide travel as required)
Reports To:Programme Manager
The fire and rescue sector is undergoing a major transformation in how it defines, develops and assures professional competence. This role sits at the heart of that change.
We are looking for a highly organised and motivated Competence Co‑ordinator to support delivery of the NFCC Competence Reform Programme—helping ensure that people across the sector have the right knowledge, skills and behaviours to keep communities safe.
About this role
Working closely with the NFCC Competence Programme Manager, you will play a critical role in coordinating and supporting the development of national competence frameworks, tools and guidance.
You will collaborate with NFCC Hubs, fire and rescue services, and subject matter experts to translate the NFCC Model of Competence into practical, consistent and high‑quality outputs that can be used across the sector.
This is a varied and hands‑on role combining programme coordination, stakeholder engagement and content development.
Key Responsibilities
Programme coordination & governance
- Support planning and delivery of the Competence Reform Programme
- Maintain programme documentation (plans, trackers, risk logs, action logs)
- Coordinate meetings, agendas, minutes and follow‑up actions
- Prepare reports and updates for boards, committees and governance groups
Competence framework development
- Support NFCC Hubs to design, test and refine competence frameworks
- Coordinate subject matter expert input and feedback processes
- Ensure frameworks align with the NFCC Model of Competence
- Maintain version control, development records and publication readiness
Training tools & guidance
- Contribute to the development of:
- Training materials
- Learning resources
- Implementation guidance
- Templates and toolkits
- Translate technical content into clear, practical guidance
- Support creation of slide decks, FAQs and facilitator notes
Stakeholder engagement & implementation
- Support engagement with fire and rescue services and national stakeholders
- Maintain accurate records of consultation and feedback
- Assist with communications, briefings and presentations
- Support implementation and adoption of competence frameworks
About you
You are a highly organised and collaborative individual with strong communication skills and experience supporting structured programmes or content development projects.
Essential experience
- Developing frameworks, guidance, training materials or similar products
- Working with subject matter experts to produce clear written outputs
- Managing documentation such as plans, trackers, logs or reports
- Supporting meetings, governance processes and stakeholder engagement
- Strong written and verbal communication skills
- Excellent organisational and IT skills (Microsoft Office and collaboration tools)
Desirable experience
- Learning & development, HR, organisational development or workforce planning
- Competence frameworks or professional standards development
- Programme or project delivery in complex environments
- Experience in the fire and rescue sector or other public/emergency services
- Knowledge of UK fire sector governance or national standards
Qualifications (desirable)
- CIPD Level 3 / 5 or equivalent experience
- Project or programme management qualification (e.g. PRINCE2, AgilePM)
What you’ll bring
- Attention to detail and ability to manage multiple priorities
- Confidence working with a wide range of stakeholders
- Analytical thinking and ability to synthesise complex information
- A commitment to equality, diversity and inclusion
- A proactive, collaborative and improvement‑focused mindset
If this sounds like the kind of opportunity that you would be interested in; please have a look at the Job Description and apply.
How to apply:
Please complete the application form via the ‘apply now’ button below. CV’s will NOT be accepted for this position.
Closing Date:31st July 2026
Interviews & Exercise:Week commencing 24 August 2026 (via Microsoft Teams)
NFCC is committed to safeguarding and promoting the welfare of children, young people and adults and will require a DBS check to be completed prior to commencing in post.
NFCC is committed to being an inclusive employer. We comply with the Equality Act 2010, and we believe that everyone deserves to work in safe environments that are free from bullying, harassment and discrimination, abuse, and harm, where they feel supported, welcome, and able to thrive.
NFCC acknowledges the duty of care to safeguard, protect and promote the welfare of children and vulnerable adults and is committed to ensuring safeguarding practice reflects statutory responsibilities, government guidance and complies with best practice, all staff are expected to share this commitment.
Registered Charity
101 - 500
NFCC is an independent membership association and the professional voice of UK fire and rescue services.
The client requests no contact from agencies or media sales.
Thank you!
Lead the operations, governance and compliance that enable Solving Kids' Cancer UK to deliver its mission and impact for children and families affected by neuroblastoma. Reporting to the Chief Executive, you will play a critical role in ensuring the charity operates effectively, compliantly and sustainably.
This broad and varied leadership role spans governance, risk, HR, IT, data protection and organisational operations, supporting delivery of the charity's strategy through robust systems, policies and processes. Acting as Company Secretary, you will work closely with the CEO and Board of Trustees, providing advice on governance, regulatory requirements and best practice. As a member of the Leadership Team, you will oversee key operational functions, lead cross-organisational projects and deputise for the CEO where required.
Who are we looking for?
We are looking for a strategic, highly organised and values-driven leader with strong experience in charity operations, governance and compliance. You will have a track record of ensuring organisations are well run, compliant and effectively managed, with the ability to oversee multiple operational areas and support strong governance and decision-making at Board level.
You will be comfortable working across a broad remit, including governance, risk, HR, IT and data protection, and confident providing clear, practical advice to senior leaders and trustees.
Person specification
Key requirements include:
- Significant senior-level experience in operations, governance or compliance within a charity or similar environment.
- Strong understanding of charity governance and regulation, with experience supporting boards and senior leadership.
- Experience overseeing organisational functions such as HR, IT, data protection or risk.
- Proven ability to manage multiple priorities and lead cross-organisational work effectively.
- Strong judgement, integrity and the ability to handle sensitive matters with discretion.
See our Recruitment Pack for the full role description and specification and for information about Solving Kids' Cancer UK.
This is an opportunity to make a significant contribution at the heart of a small, ambitious charity where strong operations are a vital enabler of impact for children and families.
Location: Home-based, within easy reach of London, with regular travel to the London office and occasional UK-wide travel.
First-stage interview: Thursday 6 August
Second-stage interview: Thursday 13 August
Registered Charity
11 - 20
Our vision is a future where no child dies of the childhood cancer neuroblastoma or suffers due to the treatment they receive.
The client requests no contact from agencies or media sales.