Community team manager jobs
We are looking for a Senior Independent Domestic Violence Advocate who is passionate about supporting male victim/survivors of abuse to join our unique specialist housing support project (Ashraya Project) for Male victims of domestic abuse. The role is a hybrid working role based at our London office close to Old Street tube station with travel throughout London as required.
What we offer:
At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:
- Flexible Working Options: Including hybrid working.
- Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave.
- Birthday Leave: An extra day off for your birthday.
- Pension Plan: 5% employer contribution.
- Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments.
- Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts.
- Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance.
- Wellbeing Support: Employee assistance programme and wellbeing support.
- Inclusive Networks: Access to EDI networks and colleague cafes.
- Sustainable Travel: Cycle to work scheme and season ticket loans.
- Career Development: Ongoing training and support with opportunities for career progression.
- Practice Support: Clinical supervision and group reflective practice
About the Role
You will:
Effectively manage and provide a pro-active, high quality frontline service to male victims of domestic abuse. You will work within a multi-agency framework consisting of MARAC and multi-agency partners when required. This role requires a specialist understanding of the barriers faced by male victims of domestic abuse and harmful practices. We particularly welcome applicants who are male, as they are under-represented in the provision of support to domestic abuse victim survivors.
Key Responsibilities:
- Effectively manage and develop a high quality, innovative and pro-active domestic abuse service for victims and their children, including those at highest risk
- Ensure that the service prioritises the safety, security and dignity of service users and their children
- Be the lead in crisis situations and provide advice and guidance on safeguarding issues and information sharing concerns.
- The role will work collaboratively with the Management team, in order to achieve the implementation of the business plan and the development of the service to maximise positive outcomes for clients.
- Manage a small team, conducting supervision and case reviews to ensure safe practice.
- Carry a caseload, supporting male domestic abuse victim/survivors to increase their safety.
- Develop relationships with partner agencies in this area.
About You:
Ideally, you will have knowledge of migration and asylum routes and the procedures for applying for refugee/asylum status in the UK, legal remedies for domestic abuse victims and have experience of working with housing, homelessness, drug, alcohol, mental health issues and have an understanding of the benefit system.
You will need:
- Experience of supporting people in vulnerable situations, having worked with victims of domestic violence & abuse.
- Knowledge of safeguarding issues, legal responsibilities and GDPR & data protection regulations.
- Have strong crisis management skills to support staff dealing with stressful and difficult situations
- Experience of managing a team delivering front line support to victims or domestic abuse or vulnerable people to a high standard
- A passion for working with male victim/survivors
- Experience of working with housing agencies or in a housing setting is advantageous
Please see attached Job Description and Person Specification for further details.
About Us:
Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.
As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process.
How to apply:
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.
An excellent opportunity has arisen to join the Pancreatic Cancer Action team as our new Digital Marketing Lead! We’re looking for an experienced, data-driven digital marketer who is a creative thinker and keen to innovate and continually grow and develop our digital channels. As a small team, we need someone who thinks strategically and thrives with a hands-on, operational role.
Pancreatic Cancer Action is a national charity, dedicated to saving lives through early diagnosis. This post has a pivotal role to play in delivering our mission by increasing brand visibility, raising awareness amongst all our audiences and supporting the generation of income across the UK.
This exciting role will lead all our digital marketing channels and activities, with responsibility for delivering high-quality, creative and engaging content to our digital audiences. You will continually analyse and review channel and campaign performance, optimising content and developing activity as necessary.
Our new Digital Marketing Lead needs to be proficient in website management and development, managing social media marketing, content marketing, email marketing, with a big emphasis on delivering results through paid media, SEO, SEM, and PPC.
This is a fantastic opportunity to become part of a small but dynamic and fun team, really making a difference to an expanding charity.
Main responsibilities
- Lead all our digital marketing channels and activities with responsibility for delivering high-quality, creative and engaging content to our digital audiences.
- Communicate Pancreatic Cancer Action’s strategic objectives - and all the activities that underpin them - to UK audiences. These include:
- Raising public awareness and knowledge of pancreatic cancer and its symptoms.
- Education, awareness and training for the medical and healthcare communities.
- Funding research specifically into early diagnosis of pancreatic cancer.
- Providing high-quality health information and publications.
- Manage, develop and update the Pancreatic Cancer Action website. You will also oversee the ongoing technical management of our website (alongside our external agency).
- You will deliver results through paid media advertising, SEO, SEO, SEM, and PPC.
- Contribute to the creation and implementation of a digital and social media strategy.
- You will support Pancreatic Cancer Action’s mission by increasing brand visibility, raising awareness amongst all of our audiences and supporting the generation of income across the UK.
- You will continually analyse and review channel and campaign performance, optimising content and developing activity as necessary.
- You will lead our social media marketing, content marketing, email marketing, website management and development.
- Be responsible for designing and creating engaging and relevant content for all our channels.
- Monitor the financial spend of agreed areas of responsibility, working within agreed budgets.
Website management
- Manage, develop and update the Pancreatic Cancer Action website.
- Working alongside our external agency, you will oversee the ongoing technical management of our website. Having Django CMS experience would be an advantage.
- You will ensure compliance with best practice and focus on continually improving users’ experience.
- Ensure Pancreatic Cancer Action benefits from integrating our CRM and other software into the website.
- Ensure that content is regularly reviewed and updated, and new content is added to the site regularly (blogs, news etc.).
SEO
- Develop and implement SEO strategies to improve organic search rankings and drive website traffic.
- Conduct keyword research, on-page optimisation and technical SEO audits.
- Monitor, analyse and report on SEO performance.
Paid Media
- This is a vital and rapidly growing area for the charity, and this role will manage all paid-for digital marketing, including lead generation and acquisition (Meta, Google, etc.).
- Create advertising campaigns and ensure effective tracking, monitoring, improvements, evaluation, and reporting of campaigns.
- Oversee our Google Ads grant (PPC) and (CRO) Google Tag Manager.
- Manage our main Google Ads account and launch Search, Display, and YouTube advertising for our digital-first Pancreatic Cancer Awareness Month campaign.
- Deliver detailed advertising reporting using Looker Studio or other similar digital dashboards.
Digital content
- Manage and maintain the content calendar, including planning and scheduling content that aligns to both Pancreatic Cancer Action and project objectives.
- Create and manage the sourcing of high-quality content for blogs, website pages, social media posts, email content and for all other digital channels.
- Write, edit and proofread content to ensure clarity, accuracy, and alignment to Pancreatic Cancer Action’s Text and Brand Guidelines.
- Create engaging design assets for use across all digital channels, including video and animation.
- Responsibility for pixels and unique identifiers for analytics.
Social media
- Work with the Head of Marketing and Communications to develop a social media strategy and set goals to increase brand awareness and engagement.
- To be responsible for all Pancreatic Cancer Action social media channels, including design and content development, scheduling, optimising, and reporting.
- Work with our Marketing and Communications Executive to manage social media channels on a day-to day-basis, engaging with Pancreatic Cancer Action audiences by responding to comments and queries and being proactive to find out more and nurture relationships.
- Plan social media campaigns in line with other marketing and communications or charity-wide activities.
- Use social media analytics to generate regular reports, using results to inform future day-to-day work and campaigns.
- Spot social media trends and industry best practice, advising on best social media content, tactics, and new technologies.
- Form relationships with key social media influencers to help grow our reach.
Email marketing
- Create and distribute monthly e-newsletters to Pancreatic Cancer Action segmented subscribers.
- Create and distribute email campaigns to segmented audiences.
- Develop email schedules for awareness and acquisition campaigns.
- Create and manage automated email sequences.
- Segment email lists and ensure personalised messaging for targeted audiences.
- Support ongoing CRM project work to ensure we maximise the data held and its ability to drive campaign and activity success.
Working as part of a team
- Be an integral part of the Marketing and Communications team, including a Marketing and Communications Executive, a PR and Communications Lead and the Head of Marketing and Communications.
- Support the Marketing and Communications team and help cover their areas when needed.
- Provide Digital Marketing expertise to the whole PCA team.
Other duties
- Be a brand ambassador, providing advice on the consistent use of Pancreatic Cancer Action’s brand.
- Travel across the UK to attend meetings, events and activities when needed.
- Deputise for the Head of Marketing and Communications when needed.
- Any other duty that the Head of Marketing and Communication considers appropriate.
While every effort has been made to outline all the main duties and responsibilities of the post, a document such as this does not permit every item to be specified in detail.
*** Shortlisting will be aligned to the Person Specification for this role. Please ensure you read the supporting document ***
Hours of Work: 35 hours per week
Reports to: Head of Marketing and Communications
Salary: £30,000 - £32,000, dependent on experience
Location: Home-based
Closing Date: Sunday 8th March 2026 (midnight)
Interview Date: Wednesday 18th March 2026
Our mission is to improve the survival rates of pancreatic cancer by ensuring more people are diagnosed early and in time for surgery.
The client requests no contact from agencies or media sales.
The Diocese of Leicester is seeking a dedicated Regional Net Zero Carbon Fundraising Officer to support the delivery of Net Zero Carbon (NZC) projects across five Church of England dioceses: Derby, Leicester, Lincoln, Peterborough, and Southwell & Nottingham.
This is a meaningful opportunity to shape and strengthen the financial foundations of a transformative, region‑wide programme helping churches, schools, clergy housing and diocesan buildings reduce carbon emissions and respond to the climate crisis.
About the role
As Regional Net Zero Carbon Fundraising Officer, you will lead a collaborative and strategic approach to NZC fundraising across the region. You will work closely with diocesan NZC teams, environmental officers, church buildings staff, clergy, and national colleagues to identify funding opportunities and secure essential investment for a wide range of decarbonisation initiatives.
Key responsibilities include:
- Develop and maintain a pipeline of fundable NZC projects across the five dioceses.
- Prepare funding applications and proposals, ensuring all required documentation is gathered.
- Build strong relationships with funders, local authorities, Net Zero Hubs and community energy groups.
- Create and update a regional directory of NZC funding opportunities for dioceses and parishes.
- Provide training, guidance and clear communication on fundraising best practice, including promoting opportunities through diocesan channels.
- Collaborate widely across diocesan teams, national NZC colleagues and fundraising networks, sharing learning and supporting partnership working.
What We're Looking For
- You will bring expertise in fundraising, exceptional relationship‑building skills, and a strong understanding of the environmental or charitable funding landscape. We are looking for someone who can demonstrate:
- Degree‑level qualification or equivalent experience, with a strong track record of securing grants from statutory and other funders.
- Ability to build effective relationships with funders and key decision‑makers.
- Confident communicator (written and verbal) with excellent IT skills.
- Strong organisational skills, able to manage deadlines and balance multiple priorities.
- Collaborative, diplomatic and sensitive in working with diverse colleagues and church contexts.
- Understanding of environmental and church‑related fundraising.
Why join us?
Be part of a forward‑looking, mission‑driven team working to make a lasting environmental impact.
- Hybrid working with travel across the region.
- Generous pension: 10% employer contribution.
- Annual leave: 25 days pro rata plus bank holidays.
- A role with purpose, supporting innovation and sustainability across five dioceses.
How to Apply
Applications should be submitted via the Church of England Pathways website.
Closing Date: Thursday 19th March at 12 noon
Interview Date: 9th April 2026 at St Martin’s House, Leicester
The Diocese of Leicester, together with the partner dioceses, is committed to safeguarding and to the care and nurture of all within our church communities. We follow Church of England safeguarding policies and statutory guidance.
We particularly welcome applications from UK Minority Ethnic / Global Majority Heritage candidates, especially those of Black descent, who are currently underrepresented in our organisation.
This post is subject to a Basic DBS check and requires proof of the right to work in the UK. Please note that we are unable to offer a Certificate of Sponsorship.
The client requests no contact from agencies or media sales.
Programme Coordinator, Children’s Health
Are you a proactive, organised person looking to work across media and social justice spaces? Join Heard, a small, collaborative team that has helped shape the stories told by the BBC, Netflix, and Sky to change hearts and minds.
About Heard
We are a multi-award-winning charity on a mission to change the world through the power of stories. In 2024, we sparked stories that reached 39 million people, tackling some of the most pressing issues of our time from climate change to trans rights.
We don’t just talk about change; we embed it into the fabric of popular culture. By partnering with major media outlets and up-skilling over 600 professionals annually, we ensure that the narratives shaping our society are impactful, sustainable, and rooted in lived experience.
The Role
As a programme coordinator, you will be supporting our programme focused on children’s health. You'll manage the day-to-day operations of work that directly shifts how the public and media think, feel, and act.
You will work with the media, collaborating with storytellers in TV, film, and news, facilitate sector training to help professionals embed framing into their communications, and co-create with people with lived experience as part of trusted messenger work to ensure voices are fairly and impactfully represesnted.
What You’ll Be Doing
This is a varied, hands-on role perfect for someone who loves to keep moving parts in sync. Your focus will evolve as the programme grows, but your core mission will include:
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Operational Coordination: Managing day-to-day tasks to keep our strategies on track.
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Project Delivery: Coordinating with partners, consultants, and colleagues to ensure smooth delivery of activities.
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Events & Activities: Helping run the sessions and events that make our narrative change possible.
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Impact Tracking: Monitoring progress and contributing to communications that share our learning and successes with the wider world.
Sound like a fit for you?
See our job pack and visit our website for more details and how to apply!
Heard is a charity working with people and the media to inspire content and communication that changes hearts and minds.
The client requests no contact from agencies or media sales.
Fat Macy's is looking for a Head of Programmes to lead the development and delivery of our programmes as the charity grows in response to increasing need for our services and a changing external landscape. This is a key role at a time of significant organisational development, offering the opportunity to shape how we work and how we support our beneficiaries in a truly meaningful way.
About Fat Macy's
Fat Macy's is a charity and social enterprise which supports individuals experiencing homelessness towards lasting and secure employment, resettlement, and overall better personal wellbeing. We deliver on this mission through our Milestone Programme, a 200-hours hospitality based skills and training initiative which consists of the Training Academy (50 hours) and real-life work experience (150 hours). On graduation from the Milestone Programme, beneficiaries receive access to a £1,500 Housing Deposit Award enabling a safe and sustainable transition into the private rental sector, and long-term, tailored employability, resettlement, and wellbeing support.
About The Role
As a new role within our organisation’s structure, the Head of Programmes position will be varied and evolving, with a strong focus on the line management and support of our front-line team, ensuring high-quality, consistent delivery across programmes. This role will line manage our Senior Employability & Engagement Officer and Programme Support Officer, and eventually lead on the recruitment and management of a dedicated Resettlement Officer role as funding allows. In the meantime, the Head of Programmes will provide our front-line resettlement support to beneficiaries.
Alongside this, the Head of Programmes will play a central role in driving continuous improvement, supporting growth, and contributing to the overall strategic development of the charity as it navigates change. As a member of the Senior Leadership Team, you will work directly with the Managing Director to ensure the charity is fulfilling its mission and achieving a high-level of impact.
Please see the recruitment pack for further information on duties and responsibilities.
Person Specification
We know there are great candidates who will not fit every criteria outlined or who have important skills we have not mentioned. If your experience looks different to what we have described below but you believe it is relevant to the role, please do not hesitate to apply.
Essential Criteria:
- At least 5 years of professional experience in the public or charity sectors, ideally in front-line service provision/support work and/or homelessness.
- Successful line-management experience, leading high-performing teams and embedding a culture of continuous improvement, professional development, and accountability.
- Track record of leading a programme of work and meeting key impact KPIs, metrics, and outcomes, including ongoing monitoring and evaluation.
- Strong communication and team-working skills coupled with solid organisation and attention to detail.
- Resilience and adaptability with the capability to work in a dynamic and agile environment involving significant contact with individuals living in temporary accommodation.
- Sound IT skills including confident use of Microsoft Office, Google Workspace and/or CRM systems/other databases.
- A commitment to equity, diversity, and inclusion.
Desirable Criteria:
- Experience of providing front-line resettlement support.
- Good working knowledge of relevant policy, legislation, and best practice - benefits system, supported accommodation, safeguarding etc.
We support individuals experiencing homelessness towards lasting and secure employment, resettlement, and overall better personal wellbeing.
The client requests no contact from agencies or media sales.
The BRIT School is seeking an experienced and visionary Director of Communications to lead an evolving communications strategy that ensures the School remains the first choice for young, diverse artists.
This senior role has strategic responsibility for marketing, digital and social media, PR, alumni engagement, and brand management. You will be working directly with Principal Stuart Worden and be his voice in press releases, communications with industry, fundraising and lobbying environments. Working closely with the Senior Leadership Team (SLT), Development Team, Trustees, and industry partners, the postholder will play a pivotal role in driving student recruitment, strengthening industry relationships, supporting fundraising ambitions, and enhancing the School’s national and international profile.
You are an experienced strategic marketing and communications leader with a passion for arts and education at senior level, you know how to build powerful brands, lead talented teams, and deliver campaigns that inspire, engage and drive real impact. Collaborative, adaptable and values-led, you bring strong digital, PR and storytelling skills, commercial awareness, and a genuine commitment to diversity, equity and inclusion—thriving in a creative, fast-moving environment.
The client requests no contact from agencies or media sales.
The Charity and Our Vision.
For over 15 years, Scotty's Little Soldiers has been supporting children and young people who have been bereaved of a parent who served in the British Armed Forces.We are about to embark on an exciting journey which will see the charity evolve to support anyone affected by a military-connected bereavement and ultimately empower a community of more than 25,000 bereaved individuals and their families by 2035.
Founded in 2010 by Nikki Scott following the death of her husband, Corporal Lee Scott, the charity currently offers a unique blend of emotional, practical, and educational support to over 750 young people.
We are proud of our vibrant, non-traditional culture, which puts the needs of bereaved children and young people at the heart of everything we do. We embrace innovative approaches, are committed to creating smiles and believe in the power of community, resilience, and connection.
Role Mission.
As part of a newly created Outreach squad focused on reaching and engaging with the bereaved military community, you will use digital marketing skills to help us develop a thriving online community.
You’ll take full ownership of our day-to-day social media activity across platforms like Facebook, Instagram, LinkedIn, and TikTok. From scheduling content and managing the calendar, to engaging with our audience and contributing to campaign ideas.You’ll also help deliver key marketing tasks that support outreach, engagement and growth, connecting families to the services we offer.
It all starts here – we can’t support families if they don’t know we exist.
The key responsibilities of this role are:
Social Media (Core Accountability)
Planning & Scheduling
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Own and manage the social media content calendar, ensuring consistent, relevant output aligned to Outreach priorities.
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Schedule and publish content across platforms including Facebook, Instagram, LinkedIn, and TikTok using agreed tools.
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Work closely with the Head of Outreach to refine platform focus, tone, and audience segmentation.
Content & Campaign Support
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Suggest and implement social-first content ideas that support campaigns, service launches, and ongoing outreach to beneficiaries.
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Create simple, on-brand social content where required (e.g. Canva graphics, polls, text-based posts, evergreen content).
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Work closely with the in-coming Content Creator to ensure video and visual content is used effectively and repurposed across channels.
Community Engagement
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Actively monitor and respond to comments, messages, and enquiries across social platforms, with particular sensitivity to bereavement-related conversations.
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Engage appropriately with the wider military, veteran, and bereavement community online to help maintain visibility and connection.
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Escalate sensitive, safeguarding, or service-related enquiries to the appropriate team in line with agreed processes.
Monitoring & Insight
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Track and report on key social media metrics (e.g. reach, engagement, follower growth, link clicks).
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Use insights to recommend improvements and help the Outreach Squad learn what content resonates.
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Keep up to date with platform changes, trends, and best practice.
Marketing Execution (Additional Responsibilities)
Email Marketing
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Own the creation, scheduling, and sending of regular email updates to bereaved families using agreed platforms.
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Maintain email lists in line with data protection requirements and agreed segmentation.
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Track basic performance metrics (open rates, click-throughs) and share insights with the Head of Outreach.
Website Content Support
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Upload and maintain marketing content on the website, including news articles, blogs, and impact updates.
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Ensure content is accurate, on-brand, and correctly formatted.
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Work with the Head of Outreach to ensure content is published in a timely and coordinated way.
General Marketing Support
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Support the delivery of wider marketing and outreach activity as required (e.g. campaign roll-outs, asset updates, coordination tasks).
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Assist with keeping marketing materials organised, up to date, and accessible for the wider team.
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Contribute to continuous improvement of how marketing activity is delivered across the Outreach Squad.
The 30-day goals for this role are:
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Built a deep understanding of Scotty’s mission, our audience, the services we provide, and strategic direction.
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With support from the Head of Outreach, conducted a full audit of all the charity’s social channels.
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Taken ownership of social channels and scheduling calendar/tools.
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Agreed key performance measures and personal success measures with Head of Outreach.
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Demonstrates a clear grasp of the Scotty’s tone and marketing philosophy.
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Understands the current beneficiary email journeys and how the existing process works.
The 60-day goals for this role are:
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Publishing consistently across key social channels in-line with priorities agreed with the Head of Outreach.
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Set early baseline performance within agreed key metrics.
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Taken responsibility for creating and sending the weekly Children & young people (CYP) email, Springboarder (young adult) email, and monthly Community updates email.
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Showing effective working practices with the Content Creator leading to engaging social content demonstrated by meeting agreed metrics.
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Proactively supporting the Head of Outreach in other digital outreach activities.
The 90-day goals for this role are:
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Independently running day-to-day social media activity maintaining consistency in quality, tone and frequency.
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Recognised internally as the go-to person for day-to-day social media and email marketing delivery.
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Demonstrating clear improvements in at least 2-3 agreed metrics (such as engagement rates, click throughs, open rates etc).
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Using insights to optimising content mix, timing and formats to improve effectiveness.
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Working with the Head of Outreach and Content Creator, we already have the best social engagement rates of any UK military charity!
What You’ll Need to Succeed
Must Have
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Practical experience managing professional social media accounts across platforms such as Facebook, Instagram, LinkedIn, and TikTok.
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Strong written communication skills, with the ability to adapt tone and messaging for different audiences and platforms.
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Confidence using social media scheduling tools and basic design platforms such as Canva.
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High emotional intelligence and the ability to communicate with empathy and professionalism, particularly around sensitive topics such as bereavement.
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Strong organisational skills, attention to detail, and the ability to manage multiple priorities in a fast-moving environment.
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A genuine belief in Scotty’s mission and a commitment to representing the charity thoughtfully and responsibly online.
Nice to Have
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Experience uploading and managing content on a CMS (e.g. WordPress or similar).
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Familiarity with interpreting basic performance data (social insights, email open and click-through rates) to inform improvements.
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Experience of the UK military community.
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An interest in community-building and using digital channels to create connection, not just visibility.
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Experience delivering or supporting email marketing campaigns, including writing copy and sending campaigns.
Additional Information
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The role may require occasional evening or weekend work
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Enhanced DBS check required
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Travel will be required to events and team training days
The Scotty’s Way
At Scotty’s, our personal performance is only 50% of what success looks like. Our culture is equally important. When you join our team, you sign up to The Scotty’s Way, rooted in our four core values:
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Families Come First
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Everyone a Supporter, Every Supporter a VIP
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Love What You Do
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Remember, Every Day
Our values are further supported by our four non-negotiable behaviours of Show Respect, Speak Up, Take Ownership and Actively Collaborate. We are looking for an individual who embodies these values and behaviours.
Closing date: Friday 13th March.
Important Information:
Feedback
Due to resource and time constraints, we are unfortunately unable to provide feedback for every application received, and only candidates shortlisted for an interview will be contacted via email.
Location
We will only consider applications from candidates located within 2 hours of central Cambridge.
We're a remote-first organisation and our day-to-day work is extremely effective with our team based at home.However, some of the most important work we do, innovation, collaboration, problem-solving, and strategic thinking, benefits hugely from being in the same room, and those moments don't always come with months of notice.That's why we're currently looking for team members who are within a 2-hour travel time of Cambridge.
Thank you for your interest in joining our team, we are an equal opportunities employer, we are committed to creating a diverse and inclusive workplace where all employees are treated with respect and given equal opportunities for employment and advancement.
We do not discriminate based on race, colour, religion, gender, sexual orientation, age, disability or any other protected characteristic.
We encourage all qualified individuals to apply for employment within our charity, and we provide a fair and inclusive recruitment process for all candidates.
The client requests no contact from agencies or media sales.
Employee Relations Advisor
We are seeking experienced Employee Relations Advisors to manage complex casework and support managers in a fast paced, people focused organisation.
Position: Employee Relations Advisor
Salary: £40,649 per annum London weighted, dependent on experience
Location: London Stratford with hybrid working 20 to 40 percent office based
Hours: 35 hours per week, Monday to Friday
Contract: Permanent and Fixed Term Contract opportunities available
Closing Date: 8 March 2026 at 23:00
Interview Date: Multi stage process which may include an in person interview
Early applications are encouraged as the advert may close ahead of the stated date. Previous applicants within the last 12 weeks may not apply.
About the Role
This is an opportunity to join a busy and collaborative Employee Relations team, supporting managers across a diverse and multi-site organisation. Reporting to an Employee Relations Team Manager, you will play a key role in delivering a high quality HR service and ensuring fair and consistent outcomes across a broad range of employee relations matters.
Key responsibilities include:
- Providing timely, high quality advice, guidance and coaching to managers on employee relations issues
- Managing a varied caseload including high volume and complex cases
- Taking ownership of cases from start to finish, ensuring accurate documentation and clear communication throughout
- Identifying trends and contributing to continuous improvement in employee relations practices
- Supporting the development of management capability through education and proactive guidance
About You
You will bring strong technical knowledge alongside the confidence to influence and support managers in a pragmatic and solutions focused way.
You will have:
- A solid understanding of employment law
- CIPD qualification or demonstrable experience as an Employee Relations Advisor
- Experience managing high volume and complex casework within a multi-site organisation
- The ability to translate business challenges into practical and compliant solutions
- Strong organisational skills with the ability to prioritise effectively
- A proactive, collaborative approach with energy and enthusiasm for delivering an excellent service
About the Organisation
This organisation is one of the UK’s leading housing associations and developers, providing high quality homes to hundreds of thousands of people across London, the South East and the North West. With people at the heart of its mission, it is committed to creating inclusive communities and an inclusive workplace where everyone feels valued.
Diversity and inclusion are central to how the organisation operates, with a strong focus on fairness, transparency and equal opportunity. Sustainability and long term social impact also underpin its work, reflecting a commitment to building better futures for the communities it serves.
Other roles you may have experience of could include: HR Advisor, Senior HR Advisor, People Advisor, HR Business Partner, Employee Relations Officer, HR Consultant, ER Consultant.
If you are looking to join a values driven organisation where your expertise in employee relations will make a tangible impact, we would welcome your application.
Please note this role is advertised by the recruitment agency acting for the client – Not For Profit People.
The National Youth Agency is looking for a Head of Business Development.
Head of Business Development
Contract: Permanent
Hours: Full-time – 37 hours per week
Salary: £53,000 – £59,000 dependent on experience and qualifications
Location: Home-based in England with occasional travel for meetings, workshops, and team activities. Head Office is in Leicester.
What we do
As the national body for youth work, the NYA has a dual function. We are the professional statutory and regulatory body (PSRB) responsible for qualifications, quality standards, and safeguarding for youth work and services in England. In line with our charity mission and aims, we also champion youth work through research, advocacy, campaigns, and programmes.
We work in partnership and believe in collaborative leadership, listening to youth workers and the youth work sector so that we can understand their needs and respond to the challenges they face. We are ambitious for youth work and for young people and integrate youth voice and influence across our work
About the Role
The Head of Business Development will play a pivotal role in shaping and delivering the organisation’s Business Development Strategy, leading the Business Development team to secure new opportunities, and ensuring the sustainability and growth of NYA’s income streams.
Key Responsibilities
As Head of Business Support, you will:
- Lead, motivate, and support the Business Development team to deliver ambitious growth targets.
- Develop and implement business development strategies to secure new commercial opportunities and funding from public, voluntary, and private sector partners.
- Spearhead new strategic initiatives for business development, identifying and pursuing innovative opportunities for growth and diversification.
- Build and maintain high-value relationships with clients, funders, and stakeholders, ensuring NYA’s offer is visible and compelling.
- Oversee the development and management of the sales pipeline, ensuring targets are met or exceeded.
- Work closely with the Director of Growth to align business development activities with NYA’s strategic objectives.
- Engage directly with trustees, including managing the relationship with the Finance and Growth Committee, preparing reports, and presenting business development performance and strategy.
- Lead on market research, business planning, and the development of commercial proposals and pitches.
- Represent NYA at meetings, events, and conferences, promoting the organisation’s reputation and offer.
- Support the Director of Growth in reporting to the CEO and Board on business development performance and strategy.
Why Work for NYA?
- NYA operates as a people-focused organisation, prioritising the well-being and needs of its employees.
- NYA offers an exceptional flexible working approach which encourages our team to balance professional responsibilities with their personal life.
- A remote based team, spread across England, fostering inclusivity and diverse talent. Despite geographical distances between team members, NYA maintains a highly motivated and connected team through the optimisation of digital tools.
- NYA is committed to supporting the continual personal and professional development of our team and helping them achieve their ambitions.
- We provide 25 days leave plus 8 days, life assurance scheme, 5% employer pension contribution and a comprehensive Employee Assistance Programme via Spectrum.life with unlimited specialist support available to all NYA employees.
Closing date: 5pm Wednesday 18th March
Interviews: Monday 23rd March (subject to change)
Interested?
If you would like to apply and find out more about this position, please click the apply button to be directed to our website.
The National Youth Agency is an equal opportunities employer.
At NYA our inclusive culture means that we embrace individual differences and understand that we need a diverse team to achieve our organisations mission.
We wish to recruit candidates from all backgrounds to ensure our team reflects the rich diversity of the communities we serve. We encourage applications from anyone regardless of disability, ethnicity, heritage, gender, sexuality, religion, socio-economic background and political beliefs but we particularly welcome applications from global majority candidates and those from other minoritised ethnic groups in the UK as they are currently underrepresented in our team.
Please note: We use AI detector software, so applications or CV’s with high levels of AI generated content may be disregarded. We understand that AI tools can offer support to candidates who have learning differences, which is why we will accept applications with some AI assistance.
No agencies please.
Chief Nurse
Location: Rachel House, Kinross or Robin House, Balloch
Salary: £87,400 – £93,685 per annum (aligned to NHS Band 8C)
Contract Type: Permanent; Full-Time; 37.5 hours per week
Closing Date: 26/02/2026 at 23:59
The Vacancy
This is a rare opportunity for a dynamic, compassionate and person-centred Nurse Leader to deliver real impact for children and families.
In Scotland, three children die from a life-shortening condition every week. CHAS provides unwavering care for children who may die young, and their families. Our team includes Nurses, Doctors, AHPs, Social Workers and Family Support Specialists. They work across two children’s hospices, in community settings and in hospitals in deep partnership with NHS staff.
We are seeking a Chief Nurse to lead the delivery of our nursing services across all these settings. Reporting to the Director of Nursing and Family Support, you will lead a team of approximately 180 nursing staff working in all parts of Scotland.
You will inspire Nurses to deliver exceptional care every day. You will work closely and collaboratively with NHS Boards, HSCP’s and other organisations to plan seamless wrap-around care, which helps some of the most vulnerable families in Scotland.
Following a planned retirement and organisational restructure, this is a new role in a new structure. It offers a chance to join CHAS in a senior nursing role, set to shape the future of paediatric palliative care across Scotland.
About You
You will be an experienced Nurse Leader with a track record of delivering positive change across health care systems. Your experience will include:
- Having significant experience leading nursing teams.
- Strong knowledge of Clinical Governance and Regulation, workforce planning, safe staffing and quality improvement.
- Proven ability to deliver on organisational targets.
- Excellent communication, influencing, and partnership skills.
- Commitment to staff wellbeing, compassionate leadership, and clinical supervision.
- The ability to lead multidisciplinary teams with courage and compassion.
We are particularly interested in hearing from Children’s Nurse Leaders, but this role is open to Nurse Leaders from all backgrounds.
Why CHAS?
For families we support, time is precious. This is an opportunity to lead a team that makes extraordinary things happen every day.
In 2024, CHAS launched our 2024 – 2028 Strategic Plan, setting out our vision to provide unwavering care to children who may die young, and to their families, at every step of their journey. Our work is grounded in three core fields of care:
- Learning that your child is seriously ill and may die young.
- Living well.
- Dying well and bereavement.
As Chief Nurse, you will play a pivotal leadership role in bringing this strategy to life – shaping practice, developing people, and ensuring the highest standards of safe, compassionate and effective care.
- Broad and impactful role: Representing CHAS nationally as an expert Nurse Leader, building strategic partnerships to influence policy, promote best practice, and enhance CHAS’s impact.
- Flexibility: Your primary base will be either Rachel House in Kinross or Robin House in Balloch, with regular travel between both hospices. CHAS provides care and support to children and families across Scotland with staff bases in Aberdeen and Inverness. This role will require travel to all CHAS sites, including clinical settings and office locations, as well as attendance at external events. Flexibility is essential, and business mileage expenses will be reimbursed. As a family friendly organisation, we recognise that flexibility works both ways, and we will support a balanced and adaptable approach to working hours and locations wherever possible.
- Professional growth: You will work with Healthcare Leaders in a visible role where you will be encouraged and supported to excel and develop your skills.
- Holidays: 35 days annual leave, increasing progressively to 40 days after five years’ service. For applicants coming from an existing NHS post, your current service-based enhanced annual leave entitlement will be honoured, up to 40 days (CHAS maximum entitlement).
- Pension: Continued membership of the NHS Scotland Pension Scheme or the opportunity to join the Local Government Pension Scheme for Scotland, administered by Lothian Pension Fund.
- Comprehensive benefits: Including generous annual leave and pension, incremental salary progression, life assurance, employee assistance programme, access to Blue Light and Perkbox discount schemes, health and wellbeing support.
Further Information and How to Apply
Click apply now and you will be redirected to our careers website where you can access more information and submit your application.
We are looking for a committed and detail oriented Information and Operations Officer to help keep our mission‑led organisation running smoothly. In this role, you will be supporting the day‑to‑day operations, manage key information systems, support training and HR administation, and contribute to research that strengthens our fundraising function. You will work across the organsation supporting our staff, service users and partners.
Who we are - Hibiscus is a feminist, anti-racist and intersectional women’s organisation that has delivered high-impact advocacy and advice services to Black and minoritised migrant women in contact with the Criminal Justice and Immigration systems for nearly 40 years. Hibiscus centres the lived experiences of women and continuously supports them to rebuild their lives through rights-based and justice-inspired responses.
What we do -Hibiscus delivers women-centred trauma informed support through an array of services including community-based provision which also address the needs of women leaving the prison and detention regimes.
If you’re highly organised, detail‑focused and passionate about social justice, you believe in Women's equality and equity, and you want to improve outcomes for women affected by VAWG, this role offers the chance to make a meaningful difference through excellent operational support.
The Key tasks of the role will be be as follows
Summary of Key Main Tasks
- Maintain smooth day‑to‑day office operations, including supplies, equipment, facilities, enquiries and visitor/Service user support.
- Manage organisational information systems, records, filing, databases and GDPR Compliance.
- Provide administrative support across HR processes, including recruitment, onboarding and DBS checks.
- Coordinate training activities and maintain accurate learning and development records for the entire organsation.
- Support research and fundraising tasks, including gathering information, maintaining pipelines and assisting with donor engagement for the CEO/SLT
- Contribute to improving operational systems and ensuring compliance with organisational policies, data protection and health and safety.
- Ensure you have a high level of understanding around confidentialitiy and data protection, handling sensitive informaiton appropriately at all times
- You will also be the key contact for the managing office relationships ensuring staff,service users are supported on a daily basis.
Please refer to the Job Description attached for a full list of Essential/Desirable criteria.
We are particularly keen to attract talent from Black and minoritised migrant communities, however we are unable to support any sponser visa applications
Please note - This post is restricted to women only as a genuine occupational requirement under Schedule 9 paragraph 1, Equality Act 2010.
We are looking for some one that is able to work part-time in the office, 3 days a week. This is is an essential requirement to support our service.
Benefits
- 25 days of annual leave per year (pro-rata if part-time)
- Weekly well-being hour and skills-based workshops.
- Employers Assistance Program providing counselling, financial assistance and mental health support.
- Clinical supervision sessions/refelctive practise.
Please review the Job Advert for full details attached.
What to do next - Please send an updated CV
· An up-to-date CV (no more than 2 pages)
· A cover letter (Up to 2 pages) addressing relevant parts of the Person Specification in the Job Description outlining why you are the right person for the role.
Please download and complete the [Equality and Diversity form] and send it to our recruitment email – This form should be sent to us separately. ( attached)
Closing date for Application
Tuesday 17th March 2026 5pm
Interviews
w/c 30th of March 2026
Hibiscus enables Black and minoritised migrant women interacting with the immigration and criminal justice systems to rebuild their lives.
The client requests no contact from agencies or media sales.
Employee Relations Advisor
We are seeking experienced Employee Relations Advisors to manage complex casework and support managers in a fast paced, people focused organisation.
Position: Employee Relations Advisor
Salary: £36,073 per annum dependant on experience
Location: Manchester, Trafford with hybrid working 20 to 40 percent office based
Hours: 35 hours per week, Monday to Friday
Contract: Permanent and Fixed Term Contract opportunities available
Closing Date: 8 March 2026 at 23:00
Interview Date: Multi stage process which may include an in person interview
Early applications are encouraged as the advert may close ahead of the stated date. Previous applicants within the last 12 weeks may not apply.
About the Role
This is an opportunity to join a busy and collaborative Employee Relations team, supporting managers across a diverse and multi-site organisation. Reporting to an Employee Relations Team Manager, you will play a key role in delivering a high quality HR service and ensuring fair and consistent outcomes across a broad range of employee relations matters.
Key responsibilities include:
- Providing timely, high quality advice, guidance and coaching to managers on employee relations issues
- Managing a varied caseload including high volume and complex cases
- Taking ownership of cases from start to finish, ensuring accurate documentation and clear communication throughout
- Identifying trends and contributing to continuous improvement in employee relations practices
- Supporting the development of management capability through education and proactive guidance
About You
You will bring strong technical knowledge alongside the confidence to influence and support managers in a pragmatic and solutions focused way.
You will have:
- A solid understanding of employment law
- CIPD qualification or demonstrable experience as an Employee Relations Advisor
- Experience managing high volume and complex casework within a multi-site organisation
- The ability to translate business challenges into practical and compliant solutions
- Strong organisational skills with the ability to prioritise effectively
- A proactive, collaborative approach with energy and enthusiasm for delivering an excellent service
About the Organisation
This organisation is one of the UK’s leading housing associations and developers, providing high quality homes to hundreds of thousands of people across London, the South East and the North West. With people at the heart of its mission, it is committed to creating inclusive communities and an inclusive workplace where everyone feels valued.
Diversity and inclusion are central to how the organisation operates, with a strong focus on fairness, transparency and equal opportunity. Sustainability and long term social impact also underpin its work, reflecting a commitment to building better futures for the communities it serves.
Other roles you may have experience of could include: HR Advisor, Senior HR Advisor, People Advisor, HR Business Partner, Employee Relations Officer, HR Consultant, ER Consultant.
If you are looking to join a values driven organisation where your expertise in employee relations will make a tangible impact, we would welcome your application.
Please note this role is advertised by the recruitment agency acting for the client – Not For Profit People.
About School of Food
Set up in March 2020, Hackney School of Food (HSoF) is a food education hub on the grounds of Mandeville Primary School in Clapton, East London. Our mission is to improve the health and wellbeing of children, families, and our community by developing practical skills and confidence in food growing and cooking, from seed to spoon.
In 2023, we became a not-for-profit Community Interest Company (CIC), and have since grown our team, strengthened our governance and expanded our facilities with the addition of a new Garden Room, increasing capacity for workshops, dining and events. We are now well-positioned to grow and diversify our income streams, which enables us to subsidise our schools and community programmes.
Role Overview
This brand-new role offers an exciting opportunity to develop and deliver Hackney School of Food’s commercial and marketing strategy, with a focus on growing key income streams including corporate engagement, paid workshops and events, and venue hire. You will shape how HSoF positions itself externally and how we grow our trading income to subsidise our food education community offer.
While this is currently a freelance role, it is not a transactional position; you’ll collaborate closely with our team, supported by and reporting to our Managing Director. This is a role for someone who can think commercially and creatively and then roll up sleeves to put strategy into action. You’ll believe in our mission and feel passionately about helping Hackney School of Food grow and thrive. Starting as a six-month contract, there is potential for the role to become longer term as the organisation grows.
Key Responsibilities
Commercial Strategy & Income Generation
● Work with the Managing Director to develop and deliver a clear, mission-aligned commercial and marketing strategy.
● Grow earned income streams including corporate engagement, paid workshops and events, and venue hire, helping to sustain and expand schools and community programmes.
● Help shape and refine commercial offers, including pricing and packages, ensuring they are appropriate, achievable and aligned with our values and capacity.
● Contribute to commercial planning by sharing insight on what works and areas of impact.
Relationships and bookings
● Confidently present and explain our commercial offers to key audiences in a way that reflects who we are and why our work matters.
● Proactively identify and chase opportunities for new corporate partners that align with our work.
● Guide enquiries through to bookings, encouraging repeat engagement and longer-term relationships
● Work closely with the wider team to ensure commercial offers are deliverable, well-priced and aligned with organisational capacity.
Marketing & visibility
● Drive work to grow awareness of Hackney School of Food, create compelling externally facing marketing content targeted to the right audiences, across various channels.
● Help capture and share stories, feedback and learning from our commercial activity, support consistent messaging that connects our commercial work to our social impact.
● Conceive, promote and deliver events to market our space, both online and offline.
● Monitor and report on the impact of our external comms, sharing insights with our team to help refine offers, processes and focus over time.
Your experience
Essential
● Genuine passion for Hackney School of Food’s mission and values.
● Experience in income generation, commercial activity and/or promoting events.
● Proven experience in delivering a successful marketing strategy to support income generation.
● An existing network of relationships, or the confidence and credibility to build them, across organisations, businesses or sectors aligned with food, education or social impact.
Desirable
● Experience of working in a start-up, social enterprise or in a food or education context.
● Familiarity with Hackney and East London’s community, cultural or business landscape.
● Confident managing content and organisational activity on social and digital media platforms
● Understanding of how evaluation or feedback can support learning and improvement.
Outputs & Success Measures (First 6 Months – Indicative)
We recognise that Hackney School of Food is at a growth stage and that commercial income is shaped by many factors, including capacity, seasonality and market conditions. These outputs are intended as guiding success measures rather than rigid targets.
By the end of the initial six-month contract, the Commercial & Marketing Lead will have:
● Produced and agreed a clear Commercial & Marketing Delivery Plan for Hackney School of Food, setting priorities for growing our commercial income in a way that aligns with our mission.
● Refined our core commercial offers and packages (e.g. corporate away days, team volunteering, venue hire, paid public workshops), ensuring they are appealing and realistic to deliver.
● Built a healthy pipeline by identifying and actively pursuing 10–15 well-aligned commercial leads, with a focus on quality of fit as well as volume.
● Supported a meaningful increase in commercial enquiries, alongside capturing learning about what kinds of outreach, messaging and partnerships resonate most.
● Created a suite of core marketing assets for commercial activity (e.g. simple decks).
● Delivered at least two targeted promotional pushes (for example around corporate away days), testing approaches and learning what works best.
● Increased the visibility of our commercial offers across agreed channels (e.g. website, LinkedIn, email and partners), with light-touch reporting on reach.
● Supported Hackney School of Food to transition towards a higher volume of commercial bookings, strengthening operational processes and ways of working so growth is sustainable and doesn’t place undue pressure on delivery teams.
● Produced a short end-of-contract reflection summarising what’s worked well, what’s been challenging, and recommendations for the next phase of growth and investment.
Practicalities
Day rate: Subject to experience.
Location: We’re a place-based organisation and our team works on site in Hackney. We are open to exploring more flexible working given the freelance nature of this role but require at least 1 day per week in the office during the first three months.
How to apply: please send a CV and a concise cover letter telling us:
● Why this role and Hackney School of Food appeal to you
● How your experience could support our commercial income generation.
● Your availability and preferred freelance working pattern
Send applications with Commercial & Marketing Lead in subject line to us via email. You'll find our email on our website (Charity Jobs restricts us from including it in this job ad).
Deadline: Wednesday 11 March at 9am.
Hackney School of Food is committed to equity, diversity and inclusion and welcomes applications from people of all backgrounds.
The client requests no contact from agencies or media sales.
37 hours per week / £32,565 per annum / fixed-term Maternity cover (12 Months) / working Monday - Thursday 9.00-1700, Friday 9.00-16.30.
At YMCA DownsLink Group,is to help children and young people have a fair chance to be who they want to be. We do this by providing a safe home, building life skills and self-confidence, and supporting emotional wellbeing and mental health.
Our Values - we do what’s right, we work with heart, and we build real connections - guide and shape how we show up for children and young people we support and for each other.
YMCA is our specialist project supporting children and young people across Sussex and Surrey who are affected by, or at risk of, exploitation. Through education, awareness-raising and empowerment, we help young people understand healthy relationships, recognise harmful behaviours, and build safety and resilience.
We now have an exciting opportunity to join our WiSE team as a Child Sexual Exploitation (CSE) Practitioner. In this vital role, you will work alongside the Service manager, an Early Intervention worker, and two experienced Practitioners. You will be co-located with the Exploitation team at Guildford Police Station, working collaboratively with partner agencies to support young people and contribute to multi-agency safeguarding responses.
The role involves a significant amount of lone working and frequent travel across Surrey to meet clients and attend meetings, with occasional travel further afield. Therefore, a full UK driving licence and access to a car are essential.
What you will be doing
In this role, you will hold a caseload of young people aged 10–25 who are vulnerable to sexual or criminal exploitation, providing intensive, person-centred support. You will work closely with professionals across multiple agencies to promote safety, disrupt exploitation, and empower young people to move towards safer, more stable futures. Key Responsibilities:
- Manage a caseload of vulnerable young people, helping them stay safe and move away from the influence of perpetrators.
- Work collaboratively with partner professionals to design and deliver tailored support packages, offering specialist consultation where needed.
- Maintain accurate case records and contribute to clear, timely, and professional reports.
- Liaise effectively with Children’s Services, Surrey Police, and other agencies to disrupt abuse and support safeguarding and prosecution processes.
- Deliver training and awareness workshops to professionals, foster carers, and partner agencies to strengthen community understanding and responses to exploitation.
- Contribute to strategic development, deputising at relevant meetings and helping shape best practice across the service.
This is a challenging role; many of the young people you support may not recognise the risks they are facing or the abusive dynamics within their relationships. Supporting victims can at times be emotionally demanding and distressing. To ensure you feel supported and able to deliver high-quality practice, you will receive:
- One-to-one clinical supervision
- Weekly team meetings
- Regular line management supervision focused on both casework and wellbeing
We recognise the emotional weight of this work and prioritise a reflective, supportive environment for all team members.
If you are enthusiastic about this opportunity but don’t meet every single requirement, we still encourage you to apply. Your skills and experiences may be more transferable than you think, and you could be exactly the person we’re looking for.
Qualifications, experience and knowledge
We are looking for someone who brings a strong combination of professional understanding, practical experience, and a commitment to safeguarding young people. You will ideally have:
- A relevant qualification in Youth Work, Social Work or an equivalent field — or significant comparable experience working directly with vulnerable young people.
- Proven safeguarding experience involving children and young people, with the ability to identify, respond to, and escalate concerns appropriately.
- Direct casework experience supporting young people aged 10–25, delivering structured, person-centred interventions.
- Experience facilitating group work that engages, educates and empowers young people.
- Experience delivering and risk-assessing outreach work, ensuring safe, effective practice in community settings.
- A strong understanding of the risks faced by vulnerable young people, including sexual exploitation, criminal exploitation, and harmful sexual behaviour.
CLOSING DATE: Sunday 29 March at midnight.
PLEASE NOTE that we are unable to offer a work permit or visa sponsorship for this role; applicants must already have the right to live and work in the UK independently.
An inclusive workplace We are committed to policies and practices of equity, diversity, and inclusion and to supporting our people to make sure our culture is consistent with this commitment.
Accessibility If you require assistance or have questions regarding the application process, please do contact us.
YMCA DLG requires all staff and volunteers to be committed to safeguarding and promoting the welfare of children and young people, and to respond proactively to safeguarding concerns.
Successful applicants will undergo a thorough background screening process, conducted by an accredited third-party provider. This includes an Enhanced DBS check (with Children’s and Adults’ Barred Lists) as well as comprehensive reference and activity check.
Our mission is to help children and young people have a fair chance to be who they want to be.

Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are looking for an experienced and compassionate Frontline Support Services Lead to take day-to-day ownership of our specialist support service. This is a senior, hands-on role for a practitioner who is equally confident providing direct 1:1 support to high-risk clients and leading a small team of frontline Support Workers.
As our Founder and CEO steps back from operational delivery of frontline support, you will be the heartbeat of our frontline work — ensuring every person who reaches out to us receives safe, culturally sensitive, trauma-informed support.
Role Details
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Rate: £20 per hour
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Hours: 21 hours per week (7 hours per day, 3 days per week)
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Contract: Freelance (ongoing)
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Location: Remote — London-based candidates only as some face-to-face meetings are required
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Reporting to: Founder & CEO
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DBS: Enhanced DBS required
What You'll Do
Direct Client Support
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Provide trauma-informed 1:1 support via phone and email to LGBTQI+ individuals and parents from religious and culturally conservative backgrounds.
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Hold complex, high-risk cases with confidence and care, including those involving suicide ideation, honour-based abuse, forced marriage, domestic abuse, and emergency relocation.
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Maintain clear professional boundaries while delivering culturally sensitive, community-rooted support.
Team Leadership & Supervision
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Line manage two existing freelance Support Workers and support the onboarding of a third.
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Provide regular case supervision, complex case guidance, and decision-making support.
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Champion staff wellbeing and safe working practices in emotionally demanding frontline work.
Safeguarding & Risk Management
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Act as the senior safeguarding lead for all frontline services.
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Lead on DASH risk assessments, safeguarding escalations, and referrals, including MARAC processes where required.
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Ensure safeguarding procedures, escalation pathways, and professional boundaries are consistently upheld.
Support Group Facilitation
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Co-host our monthly LGBTQI+ support group, alternating facilitation with the CEO (Wednesday evenings, once per month).
Case Management System Transition
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Lead the operational migration from our legacy case recording system to a new case management platform, including data migration, process development, and staff training.
Who We're Looking For
You will need to demonstrate:
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Significant frontline experience in suicide prevention, domestic abuse, honour-based abuse, or specialist crisis support.
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Strong knowledge of safeguarding, DASH risk assessment, and escalation in high-risk contexts.
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Experience managing or supervising frontline support staff in a specialist or statutory setting.
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A trauma-informed, person-centred approach to support delivery.
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The ability to build trust through shared cultural understanding while holding clear professional boundaries.
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Experience working within small, values-led charities or specialist support services.
Genuine Occupational Requirement (GOR)
Naz and Matt Foundation is a by-and-for charity. Our services are designed to be delivered by people with direct lived experience of the communities we support. In line with the Equality Act 2010, the following criteria are Genuine Occupational Requirements for this role:
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Lived Experience: You must identify as LGBTQI+ or be the parent of an LGBTQI+ person.
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Cultural Background: You must be of South Asian heritage, reflecting the communities we serve.
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Language: You must be fluent in English (spoken and written) and Urdu (spoken).
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Right to Work: You must have the permanent right to work in the UK.
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Location: You must be based in London.
About Us
Naz and Matt Foundation is a multi-award-winning UK charity working at the intersection of LGBTQI+ identity, parental acceptance, faith, culture, suicide prevention, honour-based abuse, and domestic abuse. We help remove the barriers that prevent religious and culturally conservative parents from accepting their LGBTQI+ children — work that directly saves lives.
We are a by-and-for organisation, rooted in the communities we serve. Lived experience is at the heart of everything we do.
Why Join Us
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You will play a direct role in saving lives and protecting people at serious risk.
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You will help shape the next phase of our frontline support service as we grow.
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You will be part of a deeply values-led, community-rooted organisation where lived experience is respected, centred, and celebrated.
Thank you for your time and interest in this opportunity.
The client requests no contact from agencies or media sales.


