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About the role
This role is promote Healthwatch to local residents and stakeholders, and support people to get involved in our work. You’ll be a skilled communicator, comfortable networking and engaging with a diverse range of local residents. This role is primarily based in Westminster, and we’re looking for someone who can understand and relate to the diverse local population.
Your role will involve finding innovative ways to present the information the team gathers to key audiences. This will range from face-to-face conversations with partners and funders through to producing imaginative materials. This includes producing accessible reports and presentations to make sure we can maximise the impact of people’s feedback.
You’ll be responsible for a variety of internal and external communications for the Healthwatch Westminster producing impactful communications across all platforms including our website, social media channels and newsletter. You’ll also produce informative and engaging content for our websites, keeping it fresh and relevant for our diverse audiences.
As well as developing our online presence, you’ll own the Westminster engagement plan. This will involve identifying engagement opportunities, working with the Volunteer Coordinator to ensure we have good coverage at events across the borough, and getting out into the local community to promote our service and hear from local residents.
Working as part of a small team, you’ll be involved in many aspects of the organisation. You’ll need to be flexible, with a ‘can do’ attitude to meet the evolving needs of the service. You will need to work in close collaboration with our other Healthwatch services in Kensington & Chelsea and Brent, and occasionally support communications and engagement in those areas when the need arises.
Key responsibilities
Engagement
- Develop a vibrant engagement plan for Healthwatch Westminster, ensuring that we are reaching a wide range of residents a
- Develop effective relationships with local groups to promote the Healthwatch service and share platforms to capture people’s views and experiences.
- Keep abreast of good engagement practice and actively seek out innovative ways to capture and express people’s views/experiences, including engagement techniques appropriate to different audiences.
- Work in partnership with key stakeholders from the grassroots network to support engagement in projects, including coproduction and joint communications.
- Take a lead role in making sure all Healthwatch Brent activities involve people from all sections of the community, including seldom-heard communities.
Communications (Healthwatch Brent, Westminster, RBKC)
- Create engaging and up-to-date digital media content across all social media channels, including web content, Twitter and Facebook.
- Create regular newsletters and e-bulletins, circulating these to key stakeholders to support engagement.
- Design reports, presentations and stationary templates for the Healthwatch service, making sure all materials keep to the Healthwatch brand guidelines.
- Answer and respond appropriately to calls about the service, collaborating with the team to give signposting support via phone and email.
- Keep up to date with best practice from Healthwatch England, by reading, attending courses and networking.
- Carry out any other tasks needed for the service to run smoothly, as directed by the Healthwatch Manager.
General responsibilities
- Participate in team meetings, training and organisational development.
- Contribute to monitoring reports.
- Keep to our policies, including health & safety, safeguarding and risk regulations.
- Work to our mission, vision, and values.
- Work flexibly to meet the needs of the service, in line with the changing local and national landscape and carry out other projects and tasks as needed.
Person specification
Essential
- Good understanding of the NHS / social care, in particular the role of user/citizen involvement in developing services.
- Experience of promoting user empowerment and user choice.
- Experience producing communication materials for a variety of channels and audiences.
- Experience of working with diverse communities, particularly in Brent, Westminster or Kensington & Chelsea.
- Good understanding of health inequality and the role Healthwatch can play in helping local people to address this.
- Experience of project management; ability to manage multiple projects effectively and meet deadlines.
- Excellent interpersonal skills and ability to work effectively with a wide variety of stakeholders ranging from local residents, colleagues, partners, trustees and commissioners.
- Excellent organisational skills, ability to take initiative and plan your own workload.
- Commitment to working within The Advocacy Project and Healthwatch code of conduct, equality and safeguarding policies.
- Willingness to attend further training and to adopt new procedures.
- Willingness to promote Healthwatch and The Advocacy Project in line with our mission, vision and values.
Desirable
- Evidence of ongoing personal development and training related to the role.
- Previous experience of working within a Healthwatch service.
- Experience coordinating and working with volunteers.
Benefits of working for us
We’re committed to providing an empowering, flexible and supportive working environment for all our staff. Our employee benefits include 30 days annual leave (including up to 3 days between Christmas and New Year), participation in a pension scheme with 6% employer contribution, access to a free confidential counselling service, and an interest-free travel/bike loan. All our staff are supported to learn and develop in a variety of ways, including a monthly lecture series where we invite sector experts to talk to our staff on topical issues.
We help people speak up and make decisions about their health, wellbeing and social care.



The client requests no contact from agencies or media sales.
We’re looking for a Learning & Development Partner on a 1 year fixed term contract (maternity cover) to help design, deliver and continuously improve learning that supports our people, our culture and our strategic priorities. Working closely with the Learning & Development Manager, you’ll play a key role in bringing our Learning Programme to life — blending digital, virtual and face-to-face approaches to maximise engagement, impact and compliance.
Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.
Key Responsibilities:
- Design, develop and deliver engaging learning interventions using blended approaches (virtual, face-to-face and digital), aligned to the 70:20:10 learning model.
- Support delivery of the L&D plan, including cultural, interpersonal skills, Diversity & Inclusion and management development programmes.
- Create and maintain essential and mandatory learning, ensuring compliance with legislative, policy and best-practice requirements.
- Work collaboratively with stakeholders, subject matter experts and project teams to identify needs and deliver effective learning solutions.
- Partner with the Digital L&D Specialist to develop and continuously improve high-quality digital and e-learning content.
- Evaluate learning impact using data and insight, driving continuous improvement and informed decision-making.
You will be contracted to our Haig House hub with a minimum expectation of two days per week working in person at the hub and flexibility for working remotely/at home when not on site.
Employee benefits include:
- 28 day’s paid holiday (plus bank holidays) increasing with service, with optional annual leave purchase scheme of up to 5 working days
- Generous pension contributions, with Employer contributions ranging from 6% to 10%
- Range of flexible working options may be available, depending on your role
- Employee Assistance Programme providing confidential counselling, financial and legal advice
- Range of courses delivered by learning specialists to support your development goals and objectives
- Opportunities to volunteer
- Travel loans, Cycle to Work, and more!
For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert. Our shortlisting is performed on the evidence provided in your application against the Essential and Desirable criteria in the Person Specification.
RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.
Interview Dates:
1st stage (virtual) – WC 02/03/2026
2nd stage (face to face) – WC 09/03/2026
We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role(s). Interested candidates are encouraged to apply as soon as possible.
Our team in Procurement are here to support our organisation in providing the maximum funds for our beneficiaries by delivering efficiencies, value for money and minimising risk through strategic and effective procurement and contract management. Specifically, they support all functions within RBL to utilise procurement, supply and contract management best practices, provide a centre of excellence for advice and guidance for employees to access and play an active part in the our governance processes.
This new role will sit at the heart of this team, responsible for the coordination and administration of the teams activities. As a newly created position, this is an excellent opportunity for someone with a keen interest in a career in Procurement to join an established an successful team, who will in turn provide you the chance to gain practical experience and support you to undertake professional qualifications.
Reporting to our Head of Procurement, key responsibilities will include:
- Act as first point of contact for internal and external procurement queries
- Overall responsibility for the team mailbox, to include responding to and triaging messages
- Provide administrative support across the procurement lifecycle, including scheduling meetings, taking minutes, and maintaining trackers and registers
- Support the coordination and completion of supplier due diligence processes, including tracking documents and liaising with internal risk leads
- Support the preparation of contract documentation, and be responsible for coordinating supplier onboarding activities across each team
- Assist the team with working collaboratively with internal stakeholders to understand requirements and timelines and assist in planning team resources
You will be contracted to our Haig House hub with a minimum expectation of two days per week working in person at the hub and flexibility for working remotely/at home when not on site.
Employee benefits include –
- 28 day’s paid holiday (plus bank holidays) increasing with service, with optional annual leave purchase scheme of up to 5 working days
- Generous pension contributions, with Employer contributions ranging from 6% to 10%
- Range of flexible working options may be available, depending on your role
- Employee Assistance Programme providing confidential counselling, financial and legal advice
- Range of courses delivered by learning specialists to support your development goals and objectives
- Opportunities to volunteer
- Travel loans, Cycle to Work, and more!
For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert. Our shortlisting is performed on the evidence provided in your application against the Essential and Desirable criteria in the Person Specification.
RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.
We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role. Interested candidates are encouraged to apply as soon as possible.
If you require the job advert or job description in an alternative format, please contact 0808 802 8080.
A rare chance to join an incredibly supportive and inclusive employer that values hard work, flexiblity and employee well-being, and recognised by the GM Good Employment Charter! We are a small but vastly experienced team of family support/volunteer Coordinators, delivering highly respected volunteer-led home visiting support to families in the early years.
We are looking for someone to provide direct support to families and also recruit, train and support a team of local parent/carer volunteers who will provide weekly home visiting and community support to families.
You will work with other professionals from universal and specialist services to provide a coordinated response to families’ needs. You will assess need and risk prior to carefully matching volunteers with families or offering direct support, working as part of multi agency support, ensuring information sharing and safeguarding is at the forefront of your work. This will include instigating Early Help assessments, preparing for and attending Child in Need and Child Protection meetings.
You will have an understanding of recruiting, carefully selecting and managing volunteers to ensure they feel supported and fully trained to offer effective support to families in order to get the best outcomes for the family and in particular the children.
You will be experienced in working with families in their own home - skilled in recognising and responding to safeguarding concerns, be apt in completing strengths-based assessments and conversations and have a deep understanding of the issues families can face and the link with childhood development and difficulties they may experience later in life.
Supporting families to give their children the best possible start in life, because we believe childhood can't wait

The client requests no contact from agencies or media sales.
We’re hiring a Data Integration Manager to take ownership of how data moves across Royal British Legion’s systems. This role sits at the centre of fundraising, membership and finance activity, making sure information flows accurately and securely between platforms, now and as we move towards Microsoft Dynamics. It’s a critical post for someone who wants responsibility for data that genuinely matters and is used every day across the organisation.
Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.
You’ll be responsible for the design, oversight and improvement of integrations and data feeds, working hands on with testing, monitoring and issue resolution. You’ll collaborate closely with internal teams and specialist suppliers, leading acceptance testing, managing change and upgrades, and stepping in when data doesn’t reconcile as expected. This is a role for someone who likes understanding systems end to end and taking pride in leaving them in better shape than they found them.
You’ll also manage and develop a small team of Database Stewards, setting clear standards for accuracy, security and accountability. Building strong working relationships with colleagues in Fundraising, Membership, Finance and Supporter Care will be a key part of the role, helping teams trust the data they rely on. It’s a role with visibility, influence and purpose suited to someone who wants to do careful, meaningful work in an organisation with a clear social impact.
You will be contracted to your home address, and you will perform most of your work remotely there, with occasional travel (incl. for monthly team meetings)
Employee benefits include -
- 28 day’s paid holiday (plus bank holidays) increasing with service, with optional annual leave purchase scheme of up to 5 working days
- Generous pension contributions, with Employer contributions ranging from 6% to 10%
- Range of flexible working options may be available, depending on your role
- Employee Assistance Programme providing confidential counselling, financial and legal advice
- Range of courses delivered by learning specialists to support your development goals and objectives
- Opportunities to volunteer
- Travel loans, Cycle to Work, and more!
For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert. Our shortlisting is performed on the evidence provided in your application against the Essential and Desirable criteria in the Person Specification.
RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.
We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role(s). Interested candidates are encouraged to apply as soon as possible.
We’re looking for a Social Media Manager who genuinely gets social, not just how platforms work, but how people use them. This role is one of the first touchpoints for Royal British Legion’s organic social presence, shaping how our audiences see, feel and connect with us every day. From large-scale national campaigns like the Poppy Appeal to everyday storytelling, you’ll make sure our content feels timely, thoughtful and human, while staying true to our wider strategy.
Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.
You’ll lead the planning and delivery of social content across campaigns and BAU, using insight and audience understanding to drive engagement and growth. Working closely with teams across the organisation, you’ll help surface powerful stories from veterans and their families to supporters and colleagues and guide how they’re told on social with care and impact. You’ll also oversee community management, helping set the tone for how we listen, respond and show up for our audiences, even during challenging or fast-moving moments.
This role suits someone who enjoys responsibility and influence. You’ll manage and develop a small team, support colleagues across the organisation to use social media confidently and well, and help shape the future of our social media strategy. Using tools like Sprinklr, you’ll turn insight into action, champion best practice, and play a key part in making sure the stories shared with us every day reach the people who need to hear them most.
You will be contracted to our Haig House hub with a minimum expectation of two days per week working in person at the hub and flexibility for working remotely/at home when not on site.
Employee benefits include -
- 28 day’s paid holiday (plus bank holidays) increasing with service, with optional annual leave purchase scheme of up to 5 working days
- Generous pension contributions, with Employer contributions ranging from 6% to 10%
- Range of flexible working options may be available, depending on your role
- Employee Assistance Programme providing confidential counselling, financial and legal advice
- Range of courses delivered by learning specialists to support your development goals and objectives
- Opportunities to volunteer
- Travel loans, Cycle to Work, and more!
For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert. Our shortlisting is performed on the evidence provided in your application against the Essential and Desirable criteria in the Person Specification.
RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.
Interview Dates: First-stage interviews will be held virtually on Teams on 16th & 17th February, with the final stage taking place in person at our London office on 19th February.
We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role(s). Interested candidates are encouraged to apply as soon as possible.
Lindengate is a mental health charity that supports children and adults of all ages with their mental, physical, and social wellbeing through nature-based activities
This new role will involve planning and delivering seasonal work programmes, develop habitat and garden management plans, and lead a mixed team of staff and volunteers to maintain and enhance the site and gardens as a welcoming, biodiverse place to support people’s mental, physical and social wellbeing and nature.
The client requests no contact from agencies or media sales.
Youth Action Officer
Salary: £32,140 per annum based on 35 hours per work
Contract length: Fixed term for 2 years with the possibility of extension
This new role is critical to the development and delivery of Wilder Cumbria and will play a fundamental role in strengthening our reach to engage with and encourage young people to 'take action for nature'.
About Wilder Cumbria
This post is a key part of our Wilder Cumbria approach to inspire, involve and empower 1 in 4 local people to take positive, practical action for wildlife, the natural environment and people. Wilder is a growing national movement led by the Wildlife Trusts to help tip the scales back in nature's favour.
This is about place making and improving the places people live, work and visit to create a local nature recovery network, in partnership with the Trust. Activities that engage a wider range of people in taking action for the natural, cultural and historic heritage in their neighbourhoods will be a priority.
About the Role
Our Youth Action Officer will be critical to the development of the Wilder Cumbria ambitions and will be responsible for supporting and coordinating our apprenticeships and student placements and delivering a range of activities to engage and empower young people.
Our ideal candidate will have a passion for the natural world and be able to motivate, inspire and empower young people to 'take action for nature'. Previous experience working in the youth or education sector would be essential to this role, along with good knowledge of local wildlife and demonstrable skills in practical conservation. Previous experience in delivering programmes of engagement in a learning or educational setting would also be desirable, along with experience working with Volunteers.
If you have the skills, knowledge and experience that we are looking for, then we would love to hear from you.
For more information and to apply, please follow the link below
Cumbria Wildlife Trust is devoted to the conservation of the wildlife and wild places of Cumbria.
The client requests no contact from agencies or media sales.
We’re looking for a Head of Poppy Appeal Planning to lead one of the UK’s most iconic fundraising campaigns. The Poppy Appeal is fast-moving, high-profile, and hugely impactful raising over £50 million in just a few weeks and this role is at the heart of making it all happen. You’ll be shaping the strategy, overseeing planning, and guiding a portfolio of change initiatives that ensure the Appeal not only hits its targets but continues to evolve and improve year on year. If you thrive in a busy, high energy environment where every decision matters, this could be the role for you.
Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.
In this role, you’ll take the lead on planning, reporting, and evaluation, turning insight into action to drive better performance and ROI. You’ll work closely with the Director of Poppy Appeal, the Transformation Office, and teams across fundraising, marketing, and membership to ensure everything runs like clockwork. From setting strategic priorities to monitoring KPIs, managing risk, and coordinating resources across the organisation, you’ll be the person who makes sure the pieces fit together while always looking for smarter, more effective ways of working.
You’ll also be leading a small but mighty team, coaching, motivating, and supporting them to deliver their best work. Strong relationships are key, both internally with colleagues and externally with partners, to keep the campaign running smoothly and efficiently. It’s a role with a real sense of purpose, creativity, and fun where you’ll see the impact of your work in real time and be part of a campaign that people across the country care about deeply.
This role is home-based, with most work carried out remotely. You’ll be expected to travel into London for monthly meetings and occasional in-person sessions; reasonable travel costs will be covered. For this reason, we’re looking for candidates who are within a practical travelling distance of London.
Employee benefits include -
- 28 day’s paid holiday (plus bank holidays) increasing with service, with optional annual leave purchase scheme of up to 5 working days
- Generous pension contributions, with Employer contributions ranging from 6% to 10%
- Range of flexible working options may be available, depending on your role
- Employee Assistance Programme providing confidential counselling, financial and legal advice
- Range of courses delivered by learning specialists to support your development goals and objectives
- Opportunities to volunteer
- Travel loans, Cycle to Work, and more!
For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert. Our shortlisting is performed on the evidence provided in your application against the Essential and Desirable criteria in the Person Specification.
RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.
Interview Date(s): 16th & 17th February 2026
We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role(s). Interested candidates are encouraged to apply as soon as possible.
Are you a creative storyteller at heart, passionate about seeing media serve mission?
We’re inviting you to join Springfield Church as our Media Pioneer, playing a key role in our Pioneering Project as we develop pathways to faith on the Roundshaw Estate and support estate churches across the Diocese of Southwark.
In this role, you will create high-quality media, digital learning resources, and engaging content that tells stories of hope, transformation, and discipleship, while helping our pioneering approach reach more people.
The Role
As our Media Pioneer, you will:
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Create high-quality digital content – videos, photography, graphics, online courses, and training modules.
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Write and tell stories of transformation and community life in an accessible and engaging way.
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Apply Springfield’s and the Project’s visual identity consistently across media outputs.
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Support pioneering ministries by working closely with our Pioneer Project Directors and wider team.
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Develop replicable resources for partner estate churches to use in training and digital learning.
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Build and train volunteer teams to sustain creative storytelling across Springfield.
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Manage Springfield’s digital platforms – websites, social media, and media libraries.
Who We’re Looking For
We’re seeking someone who:
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Has excellent storytelling and media production skills (video, photography, graphic design, document layout).
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Can apply visual identities consistently across platforms.
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Is organised, adaptable, and able to manage multiple projects.
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Has a pioneering spirit and a heart for sharing Jesus in creative, culturally relevant ways.
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Is a practising Christian, ideally interested in joining Springfield’s community if possible.
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Experience in estate contexts is desirable but not essential.
Key Details
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Part-time: 2.5 days / 17.5 hours per week
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Salary: £16,000 per annum (£32,000 pro rata)
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Contract: Fixed term, 24 months
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Holiday: 26 days per annum (pro rata) + 8 bank holidays
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15% employers pension contribution, 1 retreat day per calendar year
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26 days annual leave per year (pro rata) + 8 bank holidays
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Flexible working (where appropriate)
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Based at Springfield Church, Wallington
Closing Date: 27th February, 11:59pm | Interview Date: 12th March
We believe our God-given vision is to thrive like a ‘Spring Field’.
The client requests no contact from agencies or media sales.
Charity Director
£60,000 per annum (full-time equivalent) actual salary £36,000 per annum
24 hours per week (0.6 FTE)
Fixed-term (6 months), with the intention to extend subject to funding and mutual agreement
Primarily remote with occasional visits to AVPB’s central London premises
Alternatives to Violence Project (AVP) is an international movement that started in the 1970s in the American prison system. AVP Britain (AVPB) is one of multiple independent branches which operate around the globe. A registered national charity, AVP Britain is committed to a world where everyone has the courage and capacity to manage conflict non-violently.
We provide experiential workshops in-person and online; and distance learning courses which give people the necessary skills to navigate conflict non-violently and empower them to build better relationships.
AVPB is a small but impactful charity with a long history of working in communities and prisons across the UK. We are entering an important next phase in our development and are seeking a Charity Director who can provide strategic and operational leadership, strengthen our financial sustainability, increase our visibility and impact across the communities we serve, and steward our mission with clarity and care.
The Charity Director is the leader of our charity and is the most senior paid role within AVPB. The successful candidate will play a central role in shaping the organisation’s present and future.
We are looking for a Charity Director who provides leadership that encompasses income generation, fundraising, oversight of our programme quality and delivery, leads and supports our support staff, volunteers, and facilitators and will works closely with the Board of Trustees.
This is a part-time role (0.6 FTE, 24 hours per week), offering flexibility and the opportunity to make a meaningful impact within a values-led organisation. This is initially a fixed-term appointment for six months, with the intention to extend subject to funding and mutual agreement.
How to apply
Application is by way of a CV and a Supporting Statement.
Closing date: Midnight 10th March 2026
Safeguarding is a vital part of the Church's Mission of healing, justice, and hope. As a Diocese, we aim to be a beacon of best practice in safeguarding children and adults at risk.
Working hours: 35 Hours per week, with the opportunity for hybrid working and flexible working
Part-time working may be considered for an exceptional candidate, with a minimum of approximately 28 hours per week with one working day being a Monday.
Salary: £36,225 to £38,850 per annum, subject to qualifications and experience
Benefits: We offer a range of benefits including hybrid and flexible working, 11% non-contributory pension scheme, 25 days holiday rising to 29 after five years’ service.
ROLE DUTIES
- To guide and advise parishes on their safeguarding enquiries and referrals.
- Manage, investigate, lead, and conclude designated cases
- To maintain up to date records relating to your designated caseload on the church’s National Safeguarding Case Management System, and the recording of case supervision.
- To form and maintain productive, professional relationships with parishes, especially Parish clergy, Senior clergy, and parish volunteers, particularly the Parish Safeguarding Officers (PSOs).
CRITERIA
- A minimum of two years’ experience of safeguarding children and adults in the voluntary or statutory sector.
- Experience in risk evaluation/assessment relating to offenders/offending behaviour.
- Experience of managing safeguarding situations as part of a caseload.
- Experience and understanding of safeguarding procedures in relation to children and adults
For more information and to apply please see the job description and application form on the Chelsmford Diocese Website.
Closing Date: 23 February
Interview Date: 6 March 2026
We reserve the right to invite candidates for preliminary interviews.
Please be advised we reserve the right to close the role early and we cannot consider candidates who do not complete and return a completed application form.
Please refer to the CDBF Privacy Policy found on the Chelmsford Diocese website for guidance on how we will process your data.
The client requests no contact from agencies or media sales.
Lindengate is a mental health charity that supports children and adults of all ages with their mental, physical, and social wellbeing through nature-based activities.
Working under the Horticulture, Conservation & Site Lead, you will apply your horticultural and conservation expertise daily to run volunteer sessions, facilitate group activities, support training delivery, coordinate garden and conservation projects, and contribute to plant and produce sales — all while supporting wellbeing through nature.
The client requests no contact from agencies or media sales.
This is an exciting opportunity to support the work of a small psychotherapy and mental health charity
Working alongside our office administrator and houses coordinator, you will support the Chair and Treasurer to ensure the smooth running of the finances of the organization.
This is a permanent role for the equivalent of one day a week (8 hours) hybrid working. You will be based in our office in Hampstead, London one afternoon a week (day can be negotiated), and the other hours will be worked when needed. Please state in your application which days you are able to work.
Salary is £40,000 WTE, plus paid annual leave and pension contribution.
You will also be eligible for free places on the Philadelphia Association study programme courses.
Start date: as soon as possible. You will receive handover from the current finance coordinator, who will remain in post until you can start.
Closing date for applications: 20th February 2026 (we reserve the right to close the advert earlier than advertised if sufficient applications have been received.)
Interview date is likely to be Saturday 28th February 2026. Please let us know if there are dates you cannot attend.
The PA offers THERAPY to individuals, couples and groups. Therapy opens up a space for thinking that is helpful when things go wrong in our lives.



The client requests no contact from agencies or media sales.
IT Support Technician (Infrastructure & Cyber Focus)
Salary: £33,416 per annum WTE
Hours: 37 hours per week, worked Monday – Friday
Location: Farnham / Guildford / Flexible working across sites
Would you like to be part of an organisation that’s dedicated to caring for the local community?
We have an opening for a full time IT Support Technician (Infrastructure & Cyber Focus) within our friendly and supportive IT Team, based at our site in Farnham, Surrey. This role plays a key part in ensuring Phyllis Tuckwell’s digital infrastructure remains secure, reliable, and ready for the future, supporting a values-led organisation where IT plays an important role in supporting patient care. You will work as part of a small, experienced IT team with strong peer support, clear escalation routes and a focus on doing things properly rather than rushing fixes. You’ll provide professional, hands-on technical support to staff and volunteers across the organisation, combining day-to-day IT support with infrastructure and security responsibilities across systems such as Microsoft 365, Azure Virtual Desktop, Intune and our network infrastructure.
If you would like to feel part of a welcoming and committed team, benefit from strong peer and managerial support, and want to develop your career with excellent training and education opportunities, we would be delighted to hear from you.
About You
A successful IT Support Technician (Infrastructure & Cyber Focus) will have:
- At least two years’ experience in an IT support role (ideally 2nd-line or higher).
- Strong hands-on technical knowledge of Microsoft 365, Azure AD, Intune, Windows 10/11, and networking.
- Awareness of cyber security principles and endpoint protection, with the opportunity to develop this further in role.
- Strong problem-solving skills, with the ability to work independently and as part of a team.
- A professional, customer-focused approach with a desire to continually improve systems and services.
- Excellent interpersonal and communication skills
For a full list of essential requirements, please refer to the job description and person specification document.
This is a permanent role as part of Phyllis Tuckwell’s long-term investment in IT and digital services.
About Us
We are based in Farnham, Camberley and Guildford, and provide bespoke, compassionate palliative and end of life care for people living with an advanced or terminal illness, across West Surrey and North-East Hampshire.
Phyllis Tuckwell is a very special place to work. Our staff make a real difference to the lives of our patients and their loved ones, providing outstanding care at a time that really matters. Our IT team members are pivotal in helping deliver our vital services, ensuring ‘every day is precious’ for our patients.
The impact of our services on the lives of our patients and their families can be read about on our website.
We are committed to creating a diverse and inclusive culture, with the principles of fairness and equality at its core. We are an equal opportunities employer, who values and respects our employees’ unique knowledge, skills and experiences. We warmly welcome applications from all sections of the community. All appointments are made following a fair and equitable process, based on merit, job requirements and business need.
We Offer:
Excellent Benefits
- Six weeks paid holiday plus public holidays
- Phyllis Tuckwell Group Personal Pension Plan (matched contributions up to 7.5%)
- Health Cash Plan Scheme
- Employee Assistance Programme
- Staff Benefit Scheme
- Blue Light Discount Card
Excellent Career Development
- Leadership Development
- Ongoing professional development and training
- Project-based learning in infrastructure, security and digital systems
- Internal Mobility and Career Progression
- Professional Growth
- Further development and deepening of existing skills in Microsoft cloud, endpoint management and cyber security
- Apprenticeships
- Coaching
- Diverse Training Courses
- Cross-departmental projects supporting clinical and operational teams
A Great Place to Work
- Equal Opportunities employer
- Flexible hours and flexible working
- Supportive colleagues
- 97% of our staff are proud to work for Phyllis Tuckwell*
*Phyllis Tuckwell Birdsong Hospice staff survey 2023
For further information regarding the role or to arrange an informal visit please contact Michael Cullen, Head of IT. If you are unable to apply on-line or have any questions about the recruitment process, contact HR.
Closing date for receipt of applications: Sunday 22nd February 2026
Interviews to be held week commencing 2nd March 2026
We reserve the right to close the role ahead of the closing date should sufficient applications be received. Your early response is therefore encouraged. Please note that we do not hold a sponsor licence and therefore are unable to provide sponsorship.
This post is subject to a Standard Disclosure and Barring Service check.
NO MEDIA OR AGENCIES
Our mission is to care compassionately for adults living with an advanced or terminal illness, and those closest to them.
The client requests no contact from agencies or media sales.





