Customer relationship manager jobs

About the role:  

Imperial’s Natural Sciences and Trusts, Foundations & Corporates fundraising teams are seeking a motivated and highly organised Development Assistant to play a central role in supporting our communications, administration and data management. Your work will help strengthen relationships with donors and partners and contribute to successful fundraising outcomes across two dynamic teams.

This is a fast paced, target driven environment, so you’ll bring excellent communication skills, strong attention to detail and a proactive, solution focused approach. It’s an ideal opportunity for a talented administrator who is looking to build a career in higher education fundraising and who wishes to gain experience that will support progression in the field.

The MediaWorks at White City Place (Hybrid). Occasional travel to the Imperial South Kensington Campus will be required.

What you would be doing:

Ranked second globally in the QS World University Rankings 2026, Imperial has a mission to deliver excellence in research and education across science, engineering, medicine, and business.

The Natural Sciences and Trusts, Foundations & Corporates fundraising teams sit within the Advancement Division, which secures significant philanthropic income each year to support strategic priorities. The Division also ensures donors are appropriately thanked, stewarded and reported to. Together, the teams raise funds from alumni, friends, trusts, foundations and corporate partners for initiatives such as scholarships, research and infrastructure.

Working closely with the Head of Development and the Deputy Director, you will provide critical support to help ensure their time is used effectively to maximise philanthropic income. In this varied role, you will support communications, data entry and analysis, diary and meeting management, and the coordination of processes that keep day-to-day operations running smoothly across the teams and wider division.

What we are looking for:

• A confident administrative professional capable of managing efforts across two teams
• Ability to prioritise actions in a dynamic, fast-paced environment, as well as the ability to demonstrate flexibility when needs change
• A proactive and dependable professional with the ability to manage up and across teams while demonstrating tact and understanding of interpersonal relationships
• Solid professional judgment and proven experience managing administrative tasks within a complex organisation
• Interpersonal skills that allow for working effectively with a wide range of internal and external constituents

What we can offer you: 

• The opportunity to continue your career at a world-leading institution and be part of our mission to achieve enduring excellence in research and education in science, technology, engineering, medicine and business for the benefit of society.
• Benefit from a sector-leading salary and remuneration package (including generous annual leave allowance and pension schemes).
• Access to a range of workplace benefits including a flexible working policy from day one, generous family leave packages, on-site leisure facilities and cycle-to-work scheme.
• Interest-free season ticket loan schemes for travel.
• Be part of a diverse, inclusive and collaborative work culture with various staff networks and resources to support your personal and professional wellbeing. 

Further Information

This is a full‑time post (35 hours per week). The role is hybrid, with an expectation of a minimum of two days per week on site, though occasional flexibility or additional on‑site days may be required. Our main office is based in White City; you may also be asked to attend the South Kensington campus from time to time.

First-round interviews are expected to take place in person during the week beginning 27 April. The interview will include a role related task. 

Please note that job descriptions are not exhaustive, and you may be asked to take on additional duties that align with the key responsibilities mentioned above.

About Imperial

Welcome to Imperial, a global top ten university where scientific imagination leads to world-changing impact.

Join us and be part of something bigger. From global health to climate change, AI to business leadership, we navigate some of the world’s toughest challenges. Whatever your role, your contribution will have a lasting impact.

As a member of our vibrant community of 22,000 students and 8,000 staff, you’ll collaborate with passionate minds across nine London campuses and a global network.

This is your chance to help shape the future. We hope you’ll join us at Imperial.

Our culture

We work towards equality of opportunity, eliminating discrimination and creating an inclusive working environment. We encourage applications from all backgrounds, communities and industries, and are committed to employing a team that has diverse skills, experiences and abilities. You can read more about our commitment on our webpages.

Our values are at the heart of everything we do and everyone in our community is expected to demonstrate respect, collaboration, excellence, integrity and innovation.

Closing date: 16 April 2026.

As Director of External Affairs across the Bild Group of four small charities (with collective turnover of approx. £3m/yr), you will have a deep commitment to human rights and improving people’s lives.

You will provide strategic direction and leadership to the External Relations function across all four charities in the group, taking overall responsibility for and providing thought-leadership on our strategic approach to policy, influencing, public affairs, stakeholder engagement. 

You will play a lead role in planning, developing, and implementing the communication and external relations and wider engagement strategic plan to grow awareness and profile of Bild, Respond, Restraint Reduction Network (RRN) and ACT.

By sharing the impact of our work and programmes in improving the lives of people with learning disabilities, autism and /or mental health conditions, you will support Bild in becoming the sector leading provider of organisational and workforce development (and RRN in becoming the leading charity in reducing restrictive practices globally – and Respond as leaders in trauma informed therapy).

You will champion Bild and RRN’s brand, vision, mission and values acting as an ambassador for the organisation both internally and externally to partners, stakeholders and media.

Key Responsibilities and Duties: 

Strategic Leadership:  

• Develop and implement an integrated communications and external relations strategy across the four charities in the group to raise our profile and to influence change which positively impacts on our beneficiaries, aligning media, campaigning, and public affairs with the charity’s mission and strategic priorities 

• Lead and inspire a high-performing team including Membership and Events Officer, Resources Coordinator and comms team as required 

Comms & Marketing:

• Plan, develop and implement strategic communications and marketing plans to maximise awareness of the Bild Group of charities across the broad spectrum of communications disciplines including media relations, stakeholder management, influencer engagement, ethical (impact focused) marketing, social and new media and the production of new materials and resources 

• Write, develop and produce materials such as infographics, press releases, briefing documents, media statements and online information suitable for stakeholders, including people with lived experience

• Ensure effective marketing across all four charities focusing on impact and including ensuring we attend a range of external events and that all four websites are best practice. 

Influencing & Public Affairs:  

• Working with the CEO, you will drive policy change by developing strategies to influence key decision makers through building relationships with parliamentarians, government departments, and sector stakeholders to ensure the charity's policy agenda is impactful 

• Lead proactive and reactive media engagement, calls and requests for information in order to capitalise on suitable opportunities for maximising the reach and impact of all four charities

• Build our credibility as a thought leader in the sector 

Stakeholder Engagement & Partnerships:  

• Build and sustain strategic alliances with senior civil servants, civil society groups, and community partners to increase the organization's influence and impact 

• Develop effective stakeholder relationship management processes that ensure partnerships of all levels are provided with a rich, immersive engagement experience with the organisation and the work that we do 

• Identify, liaise with and ensure positive relationships with key stakeholders – internal and external including media, government departments, partners, charities, providers, customers, other relevant parties to secure maximum impact for all four charities and their beneficiaries

Reputation, Brand Management & Marketing:  

• Champion the Bild group brands, promoting the mission, values and impact of the organisation and ensuring consistent, engaging narratives and high-quality storytelling across all external channels

• Shaping the charity's profile and protecting its reputation through media relations, digital engagement, and consistent key messaging and building our credibility as thought leaders in sector. 

Membership, Events & Communities:  

• By ensuring appropriate, effective and engaging communications to all relevant audiences and stakeholders, your role will support the growth and development of our membership, Communities of Practice and the event programme (including webinars and conferences).

• Effectively plan, manage and lead a range of events for the Bild group of charities and associated marketing and communications

• Develop framework for Communities of Practice and strategy for engagement and growth 

• Supporting Bild and RRN spokespeople with PR and media outreach

• Keep abreast of communications and engagement activity within the sector and demonstrate an awareness of the impact these may have on existing and future communications activity

General Responsibilities 

• Contribute to evaluation and assessment of results against KPIs and tracking activity

• Allocate, manage and evaluate budget spend

• Identify resource requirements for activity across Bild group

• Develop and maintain systems, databases and procedures to support Bild group communication activities

• Plan, monitor, appraise and report progress of activity regularly with an innate understanding of how this supports activity across the Bild group

• Plan, manage and oversee budgetary spend related to outsourcing specialist activities such as video editing and design

• Ensure communications and marketing work complies with data protection and other legal, professional and agency requirements, standards and policies

• Support the senior leadership team on any activity as required. 

Personal Development  

• Be part of a culture of quality in all areas of communications, PR and marketing

• Participate and contribute to individual performance appraisal and supervision sessions

• Keep abreast of relevant initiatives and developments within the adult health and social care, education & disability sector and the wider communications / engagement profession

• Undertake relevant training, as necessary including accessing new systems and software as required to support the role.

Organisational Responsibilities: 

• Access and work within Bild’s policies and procedures.  

• Attend internal cycle of team meetings relevant to this role.  

• Engage with line management, supervision (where appropriate) and appraisal process.  

• Comply with data protection regulations, ensuring that information on clients, employees, volunteers and other stakeholders remains confidential.  

• Take responsibility for personal learning and development with support from line manager.  

• Work in a manner that facilitates equal opportunities and inclusion for all.  

• Remain professional and respectful at all times, promoting positive relations with all those we encounter in our work.  

• Maintain health and safety and risk awareness for self and others across the organisation.  

• Undertake any other duties that Bild may require within the remit of this role.  

This job description does not form part of the contract of employment. It is intended as a guide to the general scope of duties and is not definitive or restrictive. It is expected that some duties will change over time and this description will be subject to review with the postholder at their annual appraisal.  

Person Specification  

Job Title 

Director of External Relations 

• Exceptional copy writing and verbal communication skills

• Good presenting, negotiating and influencing skills

• Excellent interpersonal skills and ability to build mutually beneficial relationships

• The ability to work effectively within a small team

• Ability to work under pressure, and plan, manage, and adapt own workload

• A flexible, proactive and problem-solving approach to work

• A motivated attitude and ability to work on own initiative 

• A commitment to human rights and modelling accessibility and inclusion throughout activity

• Willingness to travel and work flexible hours as demanded by the post

• Fit to undertake the duties of the post. 

Experience/Skills/Competencies 

Essential 

• Significant experience working in communications, policy and PR with demonstrable success

• PR and media management experience, including both online and traditional PR

• Experience of managing and implementing social media plans, including post development, scheduling, evaluation and monitoring feedback

• Experience of overseeing the design and production of print and electronic publications, including website management and development

• Experience of managing CRM systems and ensuring effective data capture and utilising data to inform decision making

• Ability to analyse data and shape results into reports that inform decision making

• Ability to build effective relationships and networks and establish credibility for Bild, RRN, Respond and Bild ACT 

• Ability to work collaboratively and develop positive relationships with colleagues, members and wider stakeholders

• Demonstrated digital comms / social media skills and understanding of emerging digital marketing tools and platforms

• Ability to use a variety of IT packages/databases including CRM systems.

• Experience managing budgets and associated reporting

• Ability to work remotely and regularly travel to in person events

• Time management skills and ability to prioritise workload under pressure as part of a small but vibrant team

• Strong awareness and interest in news/current affairs/politics and the broader third sector, social care and education sector. 

Desirable 

• Experience working in the not-for-profit sector, preferably in another disability and/or membership charity

• Strong understanding of education, health, social care, disability and not for profit environment

• Strong media contacts within relevant trade sector publications

• Ability to use externally managed media databases (such as Agility etc.)

• Experience with conferences, webinars and hybrid events. 

• Experience supporting and manging a remote team

Education and Qualifications: 

Other Requirements: 

• Commitment to anti-discriminatory practice and equal opportunities and able to apply awareness of diversity issues to all areas of work.  

• Regular travel to attend meetings and events. 

• Occasional evening meetings.  

Legal requirements: 

• Enhanced DBS check. 

We’re looking for a confident, proactive, and highly organised Community Programme Coordinator to join the team, and be responsible for planning and coordinating activities, events, and other group offers here at the Likewise Community Hub, Kitchen, and Garden in Camden. 

Please note, we may decide to stop taking applications earlier than the 10th of April if we receive a high number of applicants. Please also ensure you read through the job pack attached before submitting your application.

About the Role:

Job Title: Community Programme Coordinator 

Salary: £29,000

Holiday: 28 days + bank holidays (increasing by 1 day per year of service)

Pension: 5% employer contribution

Hours: 37.5 hours per week, Full time

Based: At the Likewise Community Hub, Camden; Flexible; Minimum of 4 days in person, up to 1 day a week remote

About Us 

Likewise is an innovative social care and mental health charity working at the heart of the Camden community, supporting individuals experiencing loneliness, isolation and social exclusion. We provide a range of one-to-one and community offers, and our goal is to create spaces and places where people from all walks of life and with varying levels of need can find belonging, connection, and support navigating life.

At the Likewise Community Hub, we offer a programme of activities, events, and therapies that are free and open to all adults, but with a particular focus on those experiencing social isolation, loneliness, or marginalisation through mental ill health. We want to continue developing into a vibrant, thriving and inclusive wellbeing hub.

About You

Essential experience and skills would include:

- Planning, delivering, and coordinating projects, activities, or events with multiple stakeholders

- Using Microsoft Office, with strong knowledge of Outlook, Excel, and Forms in particular, and being comfortable learning new systems

- Supporting or coordinating volunteers and/or placement students

- Attention to detail, organisational skills, and the ability to manage competing priorities and administrative tasks

- Building relationships and engaging with community members, volunteers, or service users

- Working with people who may have varying support needs, including mental health challenges

- Responding thoughtfully to, or managing challenging situations and conflict while maintaining appropriate boundaries

- Building positive relationships with external partners, communicating with care while representing the needs and values of the organisation

It would also be great if you had...:

- Experience working in the charity, community, or health and social care sector

- Experience in supporting and implementing project reporting, monitoring, or evaluation tools

- Some familiarity with housing, social care, or welfare systems, or experience in supporting people to navigate these            

- Experience designing and distributing promotional materials, or using tools such as Canva, MailChimp, etc

- Familiarity or knowledge of adult safeguarding, duty of care, and GDPR principles                    

- Experience using project coordination tools, databases, and/or CRM systems

- Some familiarity with the local area or experience working in the Borough of Camden                                                                 

How to Apply

More information about this role and how to apply can be found in the Job Information Pack attached below. Please read through it before you apply. The deadline for submitting your application form, CV, and your supporting statement with the answers to your written application (see information pack for guiding questions) is 9 am on the 10th of April, 2026. 

Please do not include your name or any other personal characteristics on your CV or supporting statement. This helps us to look at applications anonymously.

For any questions or enquiries related to our recruitment process

View our job information pack for details on how to contact us.

In this exciting and challenging new role, you will be working with colleagues, local partners, communities and businesses to develop and implement the Fundraising strategy for Age UK Milton Keynes.  You will source and manage income from a variety of funding streams, including trusts and foundations, corporates and community fundraising, including legacies.  We are looking for an experienced, creative and ambitious fundraiser.

KEY RESPONSIBILITIES

• Research, develop and implement multiyear fundraising strategy and annual plans in order to meet income targets.

• Attendance at events, speaking on panels and pitching to organisations.

• To provide appropriate support to partners and donors by building strong relationships with an exceptional level of customer care so they feel valued and continue to support the charity for many years.

• To ensure efficient use of resources, at all times, to enable further growth in activity and income to achieve targets.

• Develop and create, with support from colleagues and volunteers, PR content for social media and website.

• Ensure accurate data is collected and analysed, and that this is kept accurate, confidential and secure in line with legal requirements and AUKMK’s policies.

• Ensure all the legal requirements for events and community fundraising are in place and adhere to the Fundraising Regulators Code of Fundraising Practice and charity law requirements.

• Always Work within the values and policies of AUKMK.

As our Online Communities Specialist, you’ll step into a newly created role where your experience in online forums and digital community support will make a real difference for people affected by motor neurone disease (MND).

You’ll lead the development and delivery of our online community services, ensuring they remain safe, accessible, and people-centred. You'll take a forum with real potential and develop it into a professional, sustainable peer support service - building the systems, processes and relationships to support long-term growth.

Key Responsibilities

• Lead the growth, improvement and day-to-day delivery of online peer-support services
• Manage the forum platform, including configuration, security and performance
• Act as product owner, ensuring technology supports safe community connection
• Lead and coordinate online community support volunteers, including training
• Handle content moderation, complaints, conflict and crisis escalation
• Manage relationships with external suppliers and internal teams
• Ensure safeguarding, legal and regulatory compliance across the service
• Develop service policy, process and business continuity planning
• Analyse community data and contribute to service impact reporting
• Advocate for community needs while balancing organisational priorities

About You

Essential

• Proven experience managing online community platforms, including forums
• Strong understanding of data security, GDPR and Online Safety Act requirements
• Skilled in conflict management, complaints handling and crisis escalation
• Confident with data metrics and reporting
• Able to communicate with care and clarity, including representing an organisation externally
• Experience managing volunteers or staff remotely, supporting their development

Desirable:

• Understanding of person-centred digital support and accessibility considerations
• Experience contributing to digital service or product development
• Experience working with external agencies or suppliers

Hybrid working expectations: home-based role

Further information about MND Association and full job description is available in the attached Candidate Pack.

We are committed to equality, diversity, and inclusivity. We work to remove barriers for everyone affected by MND, employees, volunteers, and stakeholders.

As part of the Disability Confident Scheme, we guarantee interviews for disabled applicants who meet the role's requirements.

What We Offer

• 28 days holiday, increasing to 33 days after 5 years, plus Bank Holidays
• Access to UK Healthcare, including dental, eyecare, health screenings, and therapies
• 24/7 GP access via phone and video
• Life assurance and confidential counselling helplines
• Salary sacrifice schemes (Cycle to Work, Buy/Sell Annual Leave)
• Access to Benefit Hub for discounts on everyday shopping
• Enhanced pension scheme
• Opportunities for training and personal development

About Us

Motor Neurone Disease moves fast. It takes away time, it takes away independence and it has no cure. Every day we support people affected by MND. We fund ground-breaking research. We campaign for better care. We’re here for everyone who needs us. Because with MND, every day matters.

Harris Hill is urgently seeking an experienced Direct Marketer, to join a medical charity in Cambridgeshire for 3-6 months on a full time basis. 

This role will require you to be in the office 3 days per week, with one from home. On of these days has to be a Wednesday, with office hours being 9-5.

To be considered, you will have proven experience within individual giving, direct marketing, and individual giving campaigns with end-to-end responsibility. You will have designed and implemented supporter or donor journeys with retention and engagement, and have a strong understanding of direct marketing principles across offline and digital channels.

In addition, you have used fundraising CRM or databases to support delivery, reporting and analysis, as well as managing third party suppliers and internal teams. You will be adept at managing budgets and monitoring campaigns with ROI in mind.
 

If you are interested in finding out more about this amazing organisation, the work they do, and would like to see more info pertaining to the role, please do apply ASAP, as the client is actively recruiting. 

Are you passionate about helping young people build brighter futures?

Do you love bringing programmes to life, bringing people together, building relationships, and making things happen? If so, we’ve got an exciting opportunity to join the Young Enterprise team as a Programme Coordinator – Centres of Excellence.

Who We Are

We’re Young Enterprise – a national charity with a bold mission: to give every young person the skills, confidence, and mindset to thrive in the changing world of work.

For over 60 years, we’ve empowered more than 7 million young people through hands-on enterprise and financial education programmes. Whether it’s launching a student business or learning how to manage money, we help young people develop key life skills—teamwork, leadership, problem-solving, and resilience.

We’re a passionate, down-to-earth team of 90+ staff and 2,000+ volunteers who believe that every young person, regardless of background, deserves a fair start in life.

Why Join Us?

We think Young Enterprise is a great place to work—and we’re proud of our people-first culture. Here’s what you can expect:

· A friendly and supportive team where your voice is heard

· A strong commitment to diversity and inclusion—we want everyone to feel they belong

· Generous holiday allowance and flexible working

· Cycle-to-work scheme, life assurance, and NHS top-up plan

· Ongoing learning and mentoring opportunities

· A chance to directly impact the lives of young people every single day

About the Role

As Programme Coordinator for Centres of Excellence, you’ll play a pivotal role in our flagship financial education accreditation programme, supporting schools to strengthen and embed high-quality financial education across their curriculum and their wider communities.

Working closely with the Programme Manager and colleagues across the charity, you will play a key role in ensuring our network of teachers feel confident, supported and inspired by:

· Supporting the planning and organisation of our annual teacher conferences and skills sharing webinars.

· Creating and coordinating programme marketing and communications. 

· Recording, monitoring and evaluating programme data.

· Providing high-level customer service to educators, stakeholders and YE colleagues.

This is a varied role that balances autonomy with collaboration. You’ll make a difference every day — helping teachers enhance their curriculum and enabling young people to build vital money skills for life.

You’ll love this role if you:

· are a brilliant organiser, proactive, and keen to support the development and delivery of programmes.

· are an excellent communicator and enjoy building and developing relationships with people of various stages of their career.

· are good at maintaining accurate records and analysing simple data.

· are creative and good at sharing stories or ideas with others.

· are experienced in programme coordination (but we welcome candidates with the drive to grow in this area).

 Key Responsibilities

· Work with the Programme Manager to support the smooth day‑to‑day coordination of the Centres of Excellence programme, helping to maintain systems and records that track participation, progress and engagement.

· Contribute to delivering a high‑quality experience for educators by supporting the organisation of the annual YE Teacher Conferences and our termly skills‑sharing webinars.

· Develop and coordinate clear, engaging programme communication, including newsletters, press releases, social media content and marketing materials, ensuring consistency of messaging across all channels.

· Keep track of programme activity by collecting, recording, monitoring and preparing data for reporting and insight.

· Build positive, professional relationships with schools, partner organisations, stakeholders and colleagues across Young Enterprise to support strong collaboration and programme delivery.

 A few practical things

• This is a hybrid role based in London, with a minimum of 8 office days per month.
• You’ll have the opportunity to visit some of the participating schools and colleges across the UK.

Keeping Young People Safe:

At Young Enterprise, safeguarding is at the core of everything we do. We are committed to promoting the welfare of children and vulnerable adults. All successful applicants will receive ongoing safeguarding training throughout their employment and be expected to uphold excellent safeguarding practice at all times.

How to Apply

If you’re ready to help shape the futures of young people, we want to hear from you!

Please send your CV and instead of a traditional cover letter, please send us a separate document answering the three questions below, up to 250 words per answer. Please note, applications without answers to the three questions will not be considered. We will be reviewing applications on a rolling basis and may close the vacancy early if a suitable number of applications is received. Early applications are strongly encouraged.

Interviews will be held via Teams on a rolling basis. Applications must be received by 23:30 on 16 April 2026.  

1. Interest in Young Enterprise

What attracted you to Young Enterprise and the Centres of Excellence programme?

2. Experience and Achievements

Tell us about three of your personal or professional achievements that you’re proud of which demonstrate your ability to:  

1. organise an activity or event

2. support others

3. get things done

3. Skills for the Role

What relevant or transferable skills and experience would you bring to this role?

We understand that candidates may use AI tools to assist with their applications. While these can be a helpful resource, we want to hear about your personal skills, experiences and insights that highlight your unique strengths and perspective in your own words.

Full details can be found in the Job Description.

At YE we are passionate and committed to keeping your data safe and secure.  Full details can be found in the YE People’s Privacy Notice.

Join us – and help us give every young person the chance to thrive. Apply today!

This post is responsible for Marketing & Communications for Gilbert White’s House & Gardens. You will plan, create and deliver an annual plan, working closely with departments, management and trustees.

The aim being to promote our visitor experience, events, education and trading activities, alongside a regular spotlight on our strategy, values and impact as a charity.

The focus of this role will be to increase our income generation and expand our voice in support of the natural world. This will be achieved through an increase in visitor numbers, event bookings, educational bookings, memberships, partnerships and increase in our trading income. You will have proven experience, experience of working in a public facing organisation, and an interest in the environment, heritage and museums. When in post you will have the opportunity to be a key part of the implementation of our new strategy launched in this our 70th anniversary year.  This is initially focussed on ensuring that our image, offer and impact is relevant to the 21st century, audience development and raising awareness of  the key theme of our work - the natural world.

Key Responsibilities As a small independent museum this role offers an opportunity to take responsibility across all elements of the marketing and communication portfolio. This means that you will be hands-on in its delivery working closely with other departments to ensure a proactive and timely approach to developing, maintaining and boosting our image. In this stand-alone role you will primarily be responsible for:

• Leading the development of our annual Marketing & Communications strategy and implementation plan across all channels. Ensuring that within your role sustainability is a key theme in selecting materials, use of online resources and more generally in our external image.

• Planning  and supporting with the wider team with the marketing and communications associated with events, fundraising campaigns, membership programmes etc. to meet specific aims such as attendance, supporter growth and membership expansion.                                                                                                                                             

• Support the creation of a ‘voice’ for the charity that reflects our values and creates content in all forms that is accessible and relevant to the public. This will include working with the Collections Manager to support the development of museum displays, signage, literature and other outputs relevant to our strategy.

• Leading our communication channels with content creation, planning and execution of its delivery.  To include our website, social media, LinkedIn, digital advertising, newsletters, local magazines, leaflets, posters, brochures, signage etc  Keeping material and content up to date.

• Managing a small delegated budget in coordination with the General Manager to meet the key aims of the charity and be responsible for reporting on it.  You will liaise and engage with external agencies and suppliers, project managing their work and final output.

• Championing  our charity branding and consistent presentation of printed and online materials produced by or for us. To include supporting the team in the design and copy writing new materials and update existing materials.

• Work with the Funding & Development manager to ensure that our impact as a charity is regularly shared and our voice in the sector is heard to support our development plans.

• Responsibility for an up-to-date image and video library for use by all members of the team.  This includes an ability to take photos and videos for immediate use in our communications e.g. social media.

• Liaising with the press in the form of printed, TV,  radio and podcasts.  To coordinate visits, provision of content and arranging with the wider team what is required to ensure quality input.

• Responsibility for marketing performance analysis and reporting, using analytics to improve performance and reach to inform our wider operations and future marketing and communications strategy.

Other Responsibilities As a member of a small team you will be required to support, as necessary, the wider operations of the charity.  This includes but is not limited to;

• Hands-on working with our marketing and communications tools including, but not limited to, WordPress website, Canva, Capcut, MailChimp, Microsoft Office and knowledge of CRM databases for campaign work.                                                 

 • Monitor and record our presence in the wider media, online, with influencers and on TV and radio etc.  Working with stakeholders to protect our reputation and responding swiftly to issues.

• Manage the GDPR of marketing and communications including opt-ins, image consent, data retention etc.

• Attend as a representative of the charity our own exhibitions and events, in order to understand in depth our work, record, gain feedback and develop relationships with visitors and our supporters. 

 • Network regionally to develop relationships, promote sector collaboration and more to ensure we remain relevant and up to date in our marketing and communications.

• Act as a duty manager on rota to support the daily operations of the museum.

The Candidate This is an excellent opportunity to take the lead for Marketing and Communications in a small independent charity, which whilst based in rural East Hampshire, has a reach well beyond our boundaries due to the fame of Gilbert White.  We welcome visitors and attract attention not only nationally but also internationally. You will have:

• Proven experience of developing, planning and executing marketing and communication strategies,

• Excellent digital skills, including managing social media and website, graphic design and experience of content management systems.  Knowledge of SEO.

• Strong copywriting and storytelling skills able to plan, write and edit copy for diverse audiences.

• Strong interpersonal skills and ability to network with everyone from the public to key stakeholders and representatives of sector bodies associated with our work.

• Experience working with external suppliers such as designers, film makers and web developers.

• Experience of handling media enquiries and generating press coverage.

• Able to work independently yet collaboratively across all departments with demonstrable experience of managing a diverse workload; being able to prioritise tasks and work under pressure.

• Strong organisational and administrative skills including excellent attention to detail and effective time management.

• Experience working in the not-for-profit and/or environment/conservation/heritage sectors.

• Knowledge of data protection best practice.

Whilst a full driving licence is not essential public transport to our location is very limited and given the nature of the role to liaise with partners and represent the charity an ability to undertake travel across the area to for meetings will be an advantage.

Working Hours and Salary

This role can be adapted to suite those looking for a career development opportunity, those seeking a more flexible approach to working life as a parent/carer, or those seeking to step back from a full-time career for whatever reason. What we ask for in return is a passion and dedication to ensure that we are recognised and our voice is heard thereby attracting visitors, supporters, partners and funders who share our values.  £28-32,000 (pro-rata) per year based on experience, with the flexibility to offer a full-time  or part-time role again dependent on experience. Some home working can be considered. Occasional evening and weekend work required.

You will work within the values which lead our practice:

• Being inclusive and welcoming to all,

• Connecting with those that journey in the natural world,

• Educational in what we share with others,

• Seeking a sustainable way of doing our work.

The position is permanent and will be based in Selborne, East Hampshire.   

About Us Gilbert Whites House & Gardens offers a window into the origins of the science that underpins the study of natural history through the lives of three explorers whose curiosity led to a deeper understanding of the world we live in. 

• Our vision is to: To inspire journeys of discovery in the natural world to make better lives for people and the planet.   

• Our mission to create a place where everyone can connect with nature and learn from explorers of the natural world, showing the way to a sustainable future, collaborating widely and, following in the footsteps of Gilbert White, sharing our passion to observe and record nature.

The ‘Natural History of Selborne’ has been continuously in print since its first publication in 1789 and is reputedly the fourth most published work in the English language.  Written by Gilbert White it has contributed to the fields of ecology (the natural science of the relationships among living organisms and their environment) and phenology (the timing of biological events in relation to climate) ever since. He undertook his scientific observations in the small rural village of Selborne and this work has since inspired others to observe, enquire and record nature to understand the relationships that exist within our environment.  Charles Darwin wrote that he  ‘stood on the shoulders’ of White when he came on ‘a pilgrimage to Selborne’ as a young man in June 1857 David Attenborough wrote that Gilbert White was ‘A man in total harmony with his world.’ Introduction to Selborne, 1977 This unique historical manuscript is today housed in the home where Gilbert was born in 1720 and later lived for 66 years. The curation of this heritage home and its grounds was made possible by a generous donation from the Oates family, supporting a trust which purchased the property to establish a library and museum dedicated to natural history that opened in 1955.

The museum is now in its 70th year celebrating the lives of all three explorers of the natural world: Gilbert’s studies in Selborne in the 1700’s, Frank’s work in Africa and Central America in the mid-1800s and Lawrence’s famed contribution to the Scott expedition to the South Pole in 1912. Together they are celebrated through their original drawings, writings, specimens and artefacts housed in our galleries.  They provide an insight over three centuries to the curiosity that contributed to our understanding of nature, our environment and the climate change we are currently witnessing. Today the UK is recognised as one of the least nature connected and most nature depleted countries in the world.  Our renewed strategy is to ensure that the legacy that we curate is accessible, relevant, educational and inspirational for future generations. Our aim over the coming five years is to update the interpretation of our collections and heritage assets, expanding the ‘story’ of our explorers to the 21st century, showing the importance of all of our relationships to the natural world in order to inspire thought and change.  The goal being to create a new narrative as a Museum of Natural World at the home of Gilbert White & The Oates Collections. 

Job description 

Job Title:  Caseworker 

Reports to:   TBC 

Line Reports: N/A 

Location:   Flexible - hybrid 2 days a week from one of our offices 

Salary:  £29,000 - £32,000 (London)  ; £26,500 - £29,500 (outside London)  

Hours:  37.5 hours per week, with occasional evening/weekend work (TOIL provided) 

Contract:  Permanent 

Language requirements: Fluency in English essential.

Travel:  Expectations of travel between BB locations for in person meetings and events 

Overall purpose: 

Breaking Barriers exists to support refugees and people from forced migration backgrounds into meaningful employment. 

The Client Caseworker is integral to delivering that mission. Acting as a client’s primary point of support, you will lead and coordinate their progression toward employment — whether through language development, requalification, training or direct employability support. 

This role requires someone who can take ownership of client journeys, drive forward action plans, and deliver both one-to-one and group-based support that moves clients closer to work. Caseworkers may initially focus more heavily on one pathway area, but the role is designed to provide integrated, cross-programme support over time. 

Collaboration across programme teams is essential to ensure clients experience seamless, joined-up services and consistent progression.Your contributions are valued, and you can make a meaningful impact on people’s lives. 

Key responsibilities: 

1. Client casework and support 

• Manage a caseload of clients, providing structured one-to-one support in person and online. 

• Conduct holistic assessments to understand clients’ qualifications, skills, language levels, aspirations and barriers. 

• Co-create clear, outcome-focused action plans aligned to sustainable employment. 

• Drive forward client progression across relevant pathways, including: 

• Employment readiness and job search 

• CV development, applications and interview preparation 

• Professional requalification and accreditation routes 

• English language progression 

• Sector-specific training or volunteering 

• Deliver group sessions to help clients build knowledge and skills in a supportive peer-learning environment. 

• Maintain regular contact to monitor progress, adjust support and maintain accountability. 

• Identify and address barriers to progression, advocating where appropriate. 

• Safeguard clients appropriately and escalate concerns in line with policy. 

• Refer and signpost to additional support services where required. 

2. Stakeholder and volunteer engagement 

• Engage with stakeholders and partners to develop networks and identify job, training, education and work experience opportunities for clients. 

• Support outreach initiatives by developing and maintaining relationships with partners (e.g. referral partners, training providers, employers and professional bodies) 

• Advocate on behalf of clients to address specific barriers to employment or accreditation. 

• Collaborate with colleagues responsible for employer and partner engagement to match clients to appropriate opportunities. 

• Liaise with volunteers to source additional expertise and mentoring opportunities for clients. 

• Represent Breaking Barriers at occasional events or meetings as required. 

3. Monitoring, Reporting & Administration 

• Maintain accurate, timely and detailed client records on the CRM system. 

• Track and report on client progression against agreed milestones and KPIs. 

• Ensure documentation and evidence are completed in line with reporting requirements. 

• Complete enrolment and administrative processes efficiently. 

• Support monitoring and evaluation processes to inform service improvement. 

4. Cross-Organisational Collaboration & Integrated Working 

• Work closely with colleagues across all functions to ensure seamless client journeys, aligning support, avoiding duplication and maintaining clarity of progression plans. 

• Share knowledge of sector pathways, labour market developments and client trends to inform service development and team learning. 

• Contribute to service development as the service redesign evolves.

• Participate actively in team meetings, case reviews, reflective practice sessions, appraisals and inductions, contributing to strong team relationships and continuous service improvement. 

• Take advantage of training and development opportunities to build new skills and share knowledge across teams. 

• Foster a collaborative, solution-focused team culture. 

Person specification: 

Essential Criteria 

Experience 

• Experience providing one-to-one advice, guidance or support, ideally within employability, education, refugee support or a related field 

• Experience delivering or co-facilitating group sessions, workshops or training. 

• Experience working toward defined targets, outcomes or deadlines in a structured environment. 

• Understanding of barriers faced by refugees and people from forced migration backgrounds in accessing employment. 

• Experience maintaining accurate records, whether using a database, CRM or equivalent system. 

• Understanding of safeguarding principles and how to respond appropriately to concerns. 

Essential Skills & Abilities 

• Ability to support people in planning and taking steps toward a goal, with clarity and follow-through. 

• Comfortable facilitating groups and engaging diverse audiences. 

• Strong interpersonal skills and ability to build trust with people from varied backgrounds. 

• Good organisational skills and ability to manage multiple priorities. 

• Proactive and solution-focused approach to problem-solving. 

• Clear written and verbal communication skills. 

• Able to work collaboratively across teams and with external partners or stakeholders. 

• Attention to detail and administrative accuracy. 

• Adaptable and open to working in an evolving service environment. 

Desirable Experience 

• Lived experience of seeking sanctuary or forced migration to the UK. 

• Experience in refugee support, employment services, education or a related field. 

• Familiarity with UK labour market pathways, sector training routes or professional requalification processes. 

• Experience working alongside volunteers, mentors or external partners. 

• Ability to speak an additional language relevant to the client group. 

Other Requirements 

• Commitment to Breaking Barriers’ mission and values. 

• Eligibility to work in the UK. 

• Willingness to travel between offices and partner locations as required. 

• Occasional evening or weekend work (TOIL provided). 

If you meet most, but not all of the criteria, we’d still like to hear from you! 

Other considerations: 

• As part of our safeguarding commitment to our clients, we carry out pre-employment checks to ensure that successful applicants are suitable to work with adults at risk. These include criminal record disclosure, obtaining references and verifying a candidate’s identity and right to work in the UK 

• Breaking Barriers is committed to protecting an adult’s right to live in safety, free from abuse and neglect and for their views, wishes and beliefs to be fully taken into account when deciding action 

• We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of age, disability, gender reassignment, sex, sexual orientation, marriage and civil partnership status, pregnancy and maternity status, race, religion or belief 

• Breaking Barriers particularly welcomes applicants with experience of seeking asylum and/or a refugee background 

• Some travel between our different areas of operation will be required

Marketing Officer
Harrogate, North Yorkshire

We offer hybrid working.

About Us

Yorkshire is one of the regions hardest hit by cancer. Together, we can change this.

Yorkshire Cancer Research is a charity dedicated to funding research so that you and those you love live longer healthier lives, free of cancer.

Thanks to supporters, the charity funds vital cancer research and pioneers innovative new services for people with cancer. These life-giving medical breakthroughs are helping more people survive cancer – in Yorkshire, and beyond.

As an inclusive employer, our aim is to ensure our workforce reflects the rich diversity of our region. We believe a diverse workforce is vital to us taking action to prevent, diagnose and treat cancer more effectively in Yorkshire. We offer equal opportunities regardless of race, religion or belief, age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, marriage and civil partnerships.

The Benefits

We offer all employees a wide range of benefits including an enhanced contributory pension scheme, 25 days annual leave plus Bank Holidays (increasing to 30 days after 5 years’ service), flexible working arrangements, private medical insurance, enhanced maternity leave, career progression, learning and development, wellbeing initiatives, offices within walking distance of Hornbeam Park train station and a whole lot more.

We’ve got a strong set of values that inform everything we do and we’re looking for people who are aligned with these. As our Marketing Officer, you will put people in Yorkshire at the heart of everything you do, unite with colleagues and other organisations in this cause, and dare to think big and bold to make positive solutions happen.

The Role
As Marketing Officer you will play a key role in developing and executing marketing campaigns and activities to enhance the charity’s brand, engage target audience(s) and achieve the charity’s strategic objectives.

Specifically, you will:

· Conduct market research to understand the competitive landscape, sector trends and identify supporter needs.

· Lead the development and approval of high-quality marketing briefs.

· Support the development, testing and refinement of marketing propositions through qualitative and quantitative research.

· Lead project / campaign planning, including defining objectives and KPIs, recommending channel strategy, marketing budgets and creating project plans. 

· Lead project delivery teams and meetings, working with key stakeholders across the charity to ensure relevant stakeholders are included / kept informed.

· Project-manage marketing and campaign delivery, working with internal teams and external partners. Plan and execute marketing activities, coordinating workstreams across different teams to meet key campaign / project milestones.

· Work with internal and external marketing experts to create effective marketing plans and insightful and engaging marketing creative. For example, this may include working with creative, digital marketing and media agencies.

· Lead the development of engaging marketing content and collateral for a range of channels – from digital, social, web and email to printed literature and direct mail. For example, this may include developing marketing messages, identifying and working with case studies, leading photography and photo/video shoots.

About You

To be considered for this role, you will need:

· To be educated to degree level or equivalent qualification or work experience in related field.

· To have marketing experience at a similar level or in a similar role

· To have experience of working effectively with external suppliers (including marketing agencies) to procure marketing services / materials / merchandise.

· To have experience of implementing marketing activities / campaigns across a range of different marketing channels / customer touchpoints.

· To be highly organised with an ability to deliver multiple projects on time and to budget.

· To have strong bias to action and ability to ‘get things done’.

· To have excellent copy writing and communication skills.

· To have attention to detail, able to carry out tasks accurately, including correct data entry and reporting.

· To understand brand, brand guidelines and how to ensure brand consistency.

· To have good collaboration and relationship-building skills. To be able to work effectively, with colleagues and external suppliers, to deliver marketing campaigns / projects and activities.

· To be able to travel across the Yorkshire region.

Application

Before applying, please visit our Careers Page to view the full role profile and find out more about working for Yorkshire Cancer Research.

To apply please submit a CV and cover letter outlining your suitability for the role to Claire Wooldridge, Head of People, before 14 April 2026. Please read our privacy notice before applying.

Yorkshire Cancer Research is a responsible and flexible employer.  We welcome any discussion for flexible working at the interview/offer stage where we will consider an individual’s circumstances against the needs of the charity.

We positively encourage applications from suitably qualified and eligible candidates from all backgrounds. If we can make any reasonable adjustments to support your application, please contact us via our website. 

Contract: Permanent – Full-time

Salary: £42,000 per annum

Hours of Work:Full-time, 37.5 hours per week /requires a minimum of a minimum of 40-60% on site at the Hospice

Location: HA3 0YG

We’re looking for an experienced and inspiring Community & Events Fundraising Manager to lead a motivated team and deliver ambitious income growth across our vibrant programme of community fundraising and events. 

This new role plays a major part in shaping the future of Public Fundraising at St Luke’s. You’ll lead a team of four, develop clear plans and KPIs, embed data driven decision making, and ensure our supporters receive excellent stewardship at every step. 

We’re looking for someone who can: 

• Provide strong, empathetic leadership 

• Translate strategy into practical delivery 

• Oversee event and community fundraising portfolios 

• Manage budgets, track performance and mitigate risk 

• Build team culture and cross team collaboration 

• Champion best practice and regulatory compliance 

If you’re an experienced community or events fundraiser ready to build a high performing team, this is a hugely rewarding opportunity. 

Join our Ask Us Anything Webinar on Wed 1 April @12.30pm to learn more: 
BITLY: https://bit.ly/4cLlZ9X

Applicants are encouraged to inform us if any reasonable adjustments are needed to be made during any part of the recruitment process.

St Luke’s Hospice are equal opportunity employers and particularly welcome applications from groups who are currently under-represented in our staff.

Please note: We will not be able to employ you if you are not eligible to work in the UK. We will not be able to obtain a work permit on your behalf.

At Birmingham Women’s and Children’s Hospital  Charity, we believe there’s always more we can do for our women and sick kids. It’s our mission to raise the vital funds needed to make a real difference to all who use our hospitals and to make our hospital feel just like home.

The Finance Lead has a crucial role in assisting the Head of Finance with ensuring the effective running of the Finance department, taking responsibility for the management and oversight of the day to day operations of the Finance function of the Charity and its trading subsidiary.

To thrive in this position, you’ll need to take responsibility for the management and oversight of the day-to-day operations of the finance function of our charity and its trading subsidiary.

Key responsibilities include:
• Managing the bank relationships including bank accounts and cash positions to ensure accuracy within the CRM and finance system.
• Managing the accounts receivable, accounts payable, procure to pay and general ledger functions of the charity in accordance with the chart of accounts to ensure the integrity of the management and statutory accounts.
• Working alongside the People and Culture Team and the charity’s external payroll provider to receive, reconcile and input the monthly payroll into the finance system.
• Maintaining the charity’s investment positions and accurately reflecting the current market values in the accounts.
• Assisting with the preparation of the quarterly management accounts as well as the preparation of the annual accounts for inclusion within the annual report ensuring they are compliant with the FRS 102 and the Charity SORP.
• Being a key representative during the annual financial audit process including the production of auditable working papers to ensure audit completion.
• Managing the day-to-day finance function of the charity’s trading arm, Red Balloon Trading, including assisting with the quarterly VAT return and the preparation of the annual accounts.
• Maintaining the integrity of the charity ledger, ensuring all transactions reflect a true and accurate position of the charity as well as maintaining the records for creation of new funds, customers and suppliers.
• Delivering line management of two Senior Finance Officers. Providing guidance with all day-to-day activities, being a role model and mentor to aid their personal and professional development.
• Liaising regularly with external bodies as well as maintaining strong relationships with all departments within the charity.

What we offer: 

• Flexible and hybrid working to support work-life balance 
• Generous annual leave entitlement with additional leave for long service  
• Enhanced sick pay
• Enhanced Maternity Pay 
• Employee Assistance Program and Lifestyle Savings
• Free flu jabs
• Cycle to work scheme 
• Charity events throughout the year
• Employer enhanced auto-enrolment pension scheme with 8% employer contribution 
• Ongoing commitment to education and professional development 

The Charity is committed to equal opportunities and welcomes applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.  

Successful candidates will have access to vulnerable beneficiaries therefore the role is subject to Disclosure and Barring Service (DBS) clearance.  

If you think you have the qualities we are looking for and the desire to contribute, please download the Job Vacancy Pack and then send us a CV and covering letter explaining how you meet the criteria for the role and making clear why you would like to be considered for it. 

Contract Type: Permanent 2.5 days a week. 

Salary: £45,000.00 to £50,000.00, dependent on your location, skills, knowledge and experience (salary will be pro-rata on a 2.5 days per week basis) 

Location: Belfast, Leed, Manchester, Birmingham or London (hybrid working) 

Interviews: 13th and 14th April 2026

At The King’s Trust, we’re on a mission to help young people thrive—and technology plays a vital role in making that happen. We’re looking for a Fundraising & Marketing Service Owner to lead the way in ensuring our Fundraising & Marketing systems and technology are optimised, effective, and aligned with our long-term strategy.

In this role, you’ll own the end-to-end delivery of fundraising technology solutions, collaborating with stakeholders to shape and implement a service that supports our fundraising teams, enhances supporter engagement, and drives revenue growth.

What You’ll Do:

• Lead the strategy, development, and optimisation of fundraising technology
• Work with stakeholders to ensure our systems support fundraising excellence
• Ensure our fundraising tech is scalable, secure, and future-proof
• Identify and mitigate risks while ensuring best-in-class data governance
• Keep on top of emerging fundraising technologies and digital trends
• Align fundraising technology with Finance, Delivery and People systems and overall Enterprise Architecture 

What You’ll Bring:

• Strong leadership and stakeholder management skills
• Technical knowledge of fundraising systems and CRM platforms
• Ability to translate complex tech into simple, effective solutions
• Experience delivering successful technology projects in fundraising or NFPs
• A passion for leveraging technology to maximise fundraising impact

This is a fantastic opportunity to be a part of shaping the future technology at The King’s Trust, making a tangible difference in young people’s lives.

What happens next?  

Please submit a CV, and Cover Letter that includes your experience, transferrable skills and motivation to work for The King's Trust! The Team will be in touch about the next steps shortly after the closing date. 

Why do we need Service Owner (Fundraising & Marketing)s? 

Last year, we helped more than 40,000 Young People, with three in four young people on our programmes moving into a positive outcome in work, education or training. The young people we help face a range of challenges, such as unemployment, mental health issues or some who have been in trouble with the law. We believe all young people should have the chance to succeed, and that young people are the key to a positive and prosperous future for all of us. We want to continue having a positive impact on young people’s lives and we couldn’t do this without the important work of Service Owner (Fundraising & Marketing)s! 

Perks for working at The Trust! 

• Great holiday package! 30 days annual leave entitlement, plus bank holidays. Office closure on the days between Christmas and New Year 
• Flexible working! Where operationally possible, our roles require a combination of office days and working from home (please speak to the hiring manager about this particular role)
• You can volunteer for and/or attend events – The King's Trust Awards, Pride, active events etc. 
• In-house learning platform! Develop your skills for your career and your role 
• Benefits platform! Everything from health and financial well-being support to discounts on your favourite restaurants, shops and cinemas. 
• Personal development opportunities through our Networks – KT CAN (Cultural Awareness Network), KT GEN (Gender Equality Network), KT DAWN (Disability & Wellbeing Network), and PULSE (LGBTQIA+ Network). 
• Fantastic Family leave! Receive 13 weeks of full pay and 13 weeks of half pay for maternity and adoption leave. Receive 8 weeks of full pay for paternity leave. 
• Interest-free season ticket loans 
• The Trust will contribute 5% of your salary to the Trust Pension Scheme 
• Generous life assurance cover (4 x annual salary) 

Join MSF UK in this exciting new role. The IT Project and Change Manager will

• Support the ambitious growth agenda for MSF UK and Ireland, which will be underpinned by the implementation of new technology.
• Work closely with stakeholders across the organisation to ensure we delivery value from our investment in technology.
• Work closely with the newly formed change team to ensure that silos are broken down, and new processes developed to support technology implementation.
• be confident in enabling change using technology. You will need considerable experience in using both agile and waterfall methodologies to implement projects.
• Engage with stakeholders at all levels and support project boards and sponsors to navigate through issues.
• Work in a dynamic and agile IT team that will support you to be successful.

Hours: 37.5 hours per week, Mon-Fri

Duration: Permanent

Location: London - hybrid, 2 days per week in office (including Wednesdays)

Salary: £52,866.48 per annum - £64,614.57 per annum | Salary is offered in line with our pay framework and typically starts at the entry point of the band. Salary increases are considered annually and are subject to our appraisal and performance review process.

Job Purpose:

To lead the delivery of IT projects coupled with managing the impact of the changes.

Provide business analysis expertise to identify and implement solutions, and act as a trusted business partner to ensure IT systems meet the needs of stakeholders.

This role combines project management, change management, business analysis, and strategic collaboration to deliver impactful results.