Customer relationship manager jobs

Finance Business Partner - Assets, Repairs & Maintenance

Manchester, Greater Manchester

£55,500 per annum
Permanent, Full Time (35 hours per week), Agile working arrangements in place

Closing date:13th July 2026

Interview date: Week commencing 13th July 2026

Interview Location: Oaklands House, Suite 2, Second Floor, Oaklands House, 34 Washway Road, Sale, M33 6FS

Our organisation is all about people – the people who live in our homes, the communities we serve, and those we work with.  So, it’s no surprise that we recruit for attitude and behaviour which are central to us building relationships and delivering great experiences for these people. We employ colleagues who are passionate about making a difference who will take responsibility to get things done. 

As a not-for-profit housing association, providing affordable homes and services to more than 20,000 people across Greater Manchester. We have a strong social purpose and make it our mission to enable people to live well in their home and community.   

This role will help us to do this by providing a proactive financial support and advice to budget holders based on a sound understanding of the relevant business area whilst supporting the Financial Controller.

In this role, you will be responsible for

• Preparation of timely financial reporting for the Repairs and Assets directorate, in accordance with the monthly management accounts timetable. 
• Undertake monthly meetings with budget holders for the relevant business area to discuss their management accounts (including team listings) and provide insight to enable operational decision making.
• Provide day to day management of the Assistant Business Partner and Assets and Insurance Officer, including appraisal, mentoring, training and development
• Contribute to the financial reports issued monthly to the Leadership Team and quarterly to Board

We need people who are or have... 

• Accounting qualification, such as CIMA/ACCA
• Experience providing expert advice, support and challenge to colleagues and being able to communicate and present complex financial information to non-finance colleagues
• Knowledge of relevant accounting standards, recommended practice and guidance
• Experience working with financial and other systems

Everyone’s welcome here. Our culture is inclusive, and we are committed to increasing diversity. We enable everyone to be themselves at work, so that they feel at home with us. And we trust and support people to do their best, in a role that is fulfilling and rewarding because we know that this helps us to deliver better outcomes for our customers and our colleagues.

If you want to be part of our team and help us make a difference, we’d love to hear from you.

#financebusinessparter #finance #managementaccountant #housingjobs #recruiting #Manchesterjobs

We're looking for an organised, proactive and resilient Business Systems Administrator to join our IT Team located at our Head Office in Islington.

£38,500.00 per annum, working 35 hours per week.

Want to feel like you have an exciting future? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.

Our benefits include:
* Annual leave increasing up to 30 days with length of service
* Free DBS
* Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
* Fully paid induction programme and further training
* ILM courses and Apprenticeship Programmes
* Cycle to work scheme
* Employee Assistance Programme for 24-7 confidential support
* Online wellbeing resources
* A generous pension - we will contribute up to 4% and life assurance cover up to £10,000 (T&Cs apply)
* Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

What you'll do:
- Ensure all live and test application environments are maintained in compliance with Look Ahead's IT policies and guidelines to meet business needs by working with colleagues and the Business Systems Manager to manage system security and coordinate system changes, patch installations, database copies and upgrades, as applicable.

- Provide application configuration, support, and administration for Nourish (Care plans) and Camascope (eMARS), and cover for other key business systems including MHR's iTrent (Recruitment, HR & Payroll), Cx (Housing Management & Customer Support Plans), OnTrack (Domestic Abuse) and any other applications and products being deployed through the Digital Transformation programme.

- Act as the subject matter expert and coordination point for Nourish and Camascope specific support activities, including updating support tickets and associated details and responses via the ticketing system.

- Manage ticket and incident escalations, as appropriate.

- Support the application owners, business users and team members with the building and running of reports from Nourish and Camascope when required for urgent organisation needs, such as regulator requirements or responding to serious incidents.

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead

About you:
High levels of customer service - puts self in the place of system users to understand how best to tailor solutions to business requirements and needs.
- Approachable and open behaviours
- A Team Player, willing to share work and learning with the team and builds a positive team culture
- Able to work on their own initiative with minimal supervision
- Means, desire, and discipline to work effectively from home and still achieve desired results

What you'll bring:
Essential:
- Hands on knowledge of, or involvement in system administration for, at least one Customer Care Plan related system
- Previous history of supporting business systems or their use
- Self-starter with good initiative
- Well organised and methodical
- Good problem solving / analytical skills
- Experienced in issue resolution
- Excellent attention to detail
- Success orientated and delivery focused
- Excellent communication skills
- The ability to work to tight deadlines
- The ability to work through conflicting priorities
- The ability to build relationships with key internal and external stakeholders

About us:
Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.

We have a strong social purpose and we live and work by our values:

We focus on Excellence and innovation.
We are Caring and Compassionate.
We are Inclusive and Trusted.
We work in Partnership and are One-Team.

Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

Please see full job description on our website

Corporate Partnerships Fundraiser  

Up to £31,000 per annum + excellent benefits  

Leatherhead, Surrey, flexible working options available. 

About the role: 

We are looking to appoint an experienced fundraiser to manage a portfolio of corporate partnerships to help fund the growth of our care services, and to build relationships with companies to help them achieve their CSR goals. 

Reporting to the Corporate and Community Fundraising Manager. You will be part of a team driving Rainbow Trust’s Corporate income, building and maintaining the pipeline through effective networking and stewardship. You will be responsible for the stewardship of varied corporate accounts to whom you will become a main contact and provide excellent account management. Some accounts raising six figure sums. 

You will work collaboratively towards a ‘one team one target’ approach across the Fundraising and Engagement department and ensure that the use of technology is maximized and all processes are subject to continuous improvement. 

This is an excellent opportunity to maintain a breadth of fundraising experience to position yourself for future fundraising roles with increased responsibility. 

What we’re looking for:  

• Friendly, enthusiastic and socially-focused – you quickly connect with others and build effective working relationships. An ability to empathise and communicate effectively about our work with children and families is key. You are naturally warm with a sincere appreciation for people and how they are each uniquely motivated. 

• A motivating, empathetic and persuasive communicator – you will enjoy preparing and presenting high-quality presentations 

• Knowledge of the principles that underpin good customer care – you adhere to established guidelines, policies and procedures, and provide excellent relationship management 

• You thrive working in a busy environment on multiple priorities simultaneously  – results-oriented and a fast learner, you respond quickly to pressure and a changing environment. 

• Confident use of MSOffice and some experience of using a database – you have strong attention to detail, are comfortable working with data, and produce high quality accurate work. 

• Applications will be particularly welcome from those who have experience of building relationships and raising income –providing exceptional account management.

Why join us? 

We’re proud to be a Two-Star Best Companies Top 50 mid-sized organisation and a Top 10 Charity, and we’re committed to creating a great place to work. You will benefit from: 

• Pension scheme where we contribute 5% of your salary and you contribute at least 3%. 

• Flexible working hours to balance home and working life. 

• 25 days of annual leave plus public holidays – rising to 26 days after 1 year, 27 days after 5 years and 30 days after 11 years, with an additional 5 years to use in your 10th or 20th year of service (pro rata for part time). 

• The option to buy/sell annual leave, as well as additional leave for your birthday, wedding/civil ceremony and an extra half day off for Christmas shopping. 

• Time off in Lieu. 

• Employee Assistance Programme with access to remote GP, counselling, physiotherapy, resources to support your mental health and financial wellbeing, as well as a 24/7 helpline via Help@Hand. 

• Family friendly policies, focused on employee wellbeing, and an active cross-organisational wellbeing group running a number of initiatives throughout the year. 

• Access to the Blue Light Card Scheme, and other rewards and discounts. 

• Bike to work, season ticket loan and payroll giving schemes. 

• A recommend a friend recruitment bonus scheme. 

• Robust training and development programmes to support your learning and growth. 

If you’d like to find out more about these benefits and working with us, please visit our website. 

More information about us and our recruitment process can be found on our website. 

Rainbow Trust Children’s Charity enables families who have a child with a life-threatening or terminal illness to make the most of time together, providing expert, practical and emotional support, where they need it for as long as it is needed. For families living with childhood illness, time is everything. Right now, there are too many families coping alone with no support, no time to think, no time to make memories and no time for each other. We believe that no family should go through this alone, so we are here to change that. 

Apply now: 

To apply please send your CV and Covering letter to us via the link. 

Your covering letter should highlight why your application should be considered above others and clearly state how your experience matches the essential criteria outlined in the Person Specification. 

For a full job description and person specification visit our website. 

Please disclose in your covering letter if you have used AI for any part of your job application. 

Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert early. 

Interviews will take place at our Head Office in Leatherhead. We will only contact those applicants who have been successful. If you require any adjustments during the interview process, please let us know. 

Interview dates to be confirmed 

An enhanced DBS disclosure will be required for this post. 

Rainbow Trust is committed to safeguarding and promoting the welfare of children and young people and expects all employees to share this commitment. 

Rainbow Trust is an equal opportunities employer, and we welcome applications from all backgrounds. 

We are looking for a part time Gift Aid Lead - 21 hours per week for an incredible social welfare charity.

You will be contracted to the Borough hub with a minimum expectation of one day per week working in person.

The Charity:
A long standing National charity, dedicated to providing life long support from advice services to rehabilitation. You would be joining a highly respected organisation, known for its supportive and inclusive working culture, offering fantastic benefits including 28 day's paid holiday per year (plus bank holidays), contributory pension scheme -employer contribution up to max of 10% and an employee assistance programme as well as much more!

The role

• This is a specialist role at the centre of how they manage and maximise Gift Aid across the organisation.
• You'll take ownership of monthly claims covering over £100m of fundraised income, ensuring everything is accurate, fully compliant with HMRC requirements, and supported by a clear and robust audit trail.
• Working across multiple directorates, you'll help embed consistent, high-quality processes so Gift Aid is properly considered, correctly applied, and efficiently delivered at every stage.
• A key part of the role is interrogating and improving the quality of Gift Aid data identifying gaps, increasing declaration coverage, reducing errors, and ensuring income is correctly assessed before claims are made.
• You'll also act as the main point of contact for HMRC queries and audits.
• Alongside the technical side, you'll work closely with teams across fundraising, income processing, data and finance to make sure Gift Aid is fully understood and embedded in day-to-day activity.
• This includes reviewing processes, strengthening controls, supporting supplier compliance and developing clear guidance and training where needed.
• You'll also act as the organisation's authority for Gift Aid sign-off on new campaigns and income streams, helping ensure everything is set up correctly from the start and aligned with HMRC rules and internal governance.

The candidate
You'll bring strong technical knowledge of Gift Aid and HMRC regulation, alongside confidence working with complex data, CRM systems and financial reconciliations.
Accuracy, structure and calm attention to detail are essential.

Children’s Domestic Violence Advocate (CHIDVA) 

Location: Bury

Salary: £30,200

Contract Type: Permanent

Please note, this is an on-site role only. Due to the nature of our Refuges and Outreach services, it is essential that our teams are present and accessible, enabling us to provide safe, responsive and high-quality support to those who need us most.

This post is open to women only as permitted under Schedule 9, Part 1 of the Equality Act 2010. 

About Safenet

We provide domestic abuse services across the Northwest of England, including refuges for women and children, safe houses for men, community support, and extra support for those facing addiction, mental health, or other issues.

We understand the serious impact domestic abuse can have, especially on health and wellbeing, and provide support and guidance to help survivors live safely and securely.

Safenet is part of the Calico Group. Here’s what makes The Calico Group unique: each of our specialist companies collaborates and innovates together to have a greater impact than they could alone.

Our shared vision, flexible group structure, and expanding range of services help us adapt to the fast-changing environment and times in which we work.

“A future where everyone can live safe, happy and healthy lives free from abuse, violence and exploitation in their homes, streets and communities.”

About the role

As a Children’s Domestic Violence Advocate (CHIDVA), you will safeguard and support children and young people affected by domestic abuse across the Continuum of Need, including Child Protection. You will deliver child-centred 1:1 and group interventions, complete child-focused risk assessments and safety plans, and ensure children and young people’s voices shape the support they receive. Working with partner agencies (including through MARAC), you will contribute to coordinated responses that improve safety, wellbeing and long-term resilience.

For further information about the role, please visit the Role Profile.

What we are looking for

We welcome applicants from a range of relevant backgrounds; direct refuge experience is not essential, but you do need to bring credibility, confidence and compassion from related fields.

You might come from:

• Substance misuse or addiction recovery services
• Trauma‑informed women’s services
• Mental health or psychologically informed environments (PIE)
• Housing or supported accommodation with complex needs

You will bring:

We believe in recruiting for potential as well as experience. Our ideal candidate will have:

Essential 

• SafeLives CHIDVA qualification (or working towards) and/or a relevant children and young people qualification (or working towards).

• Experience supporting children and young people affected by domestic abuse, trauma or adversity.

• Experience managing a caseload and delivering consistent, high-quality support to children, young people and families.

• Experience working in multi-agency settings (e.g., social care, education, health, criminal justice).

• Strong safeguarding knowledge (including Children Acts 1989/2004 and Domestic Abuse Act 2021) and confidence escalating concerns.

• Ability to build trust and communicate effectively with children/young people and professionals, adapting to age and need.

• Strong record-keeping skills and a commitment to confidentiality and data protection.

• Commitment to equality, diversity and inclusion, including anti-racist and intersectional practice.

Desirable 

• Women’s Aid or Respect accredited training (e.g., DAPA) and/or Paladin Independent Stalking Advocacy Caseworker (ISAC).

• Level 4 Diploma in Domestic Abuse; DASH risk assessment; trauma-informed care training.

• Experience supporting children and young people with complex needs (including self-harm or suicidal ideation) and knowledge of referral pathways.

• Knowledge of culturally specific forms of abuse and barriers to access for ethnic minority and migrant survivors (e.g., HBV, FGM).

Essential Core Skills  

Health & Safety Awareness 

All our employees are required to work in a safe way, wear appropriate personal protective equipment (PPE), and keep themselves, other colleagues and customers safe.  You will be expected to update your knowledge and skills on Health & Safety if successful in your application.  

Safeguarding 

We work with adults and children who may be ‘at risk’ and expect colleagues to work in a way which protects the people we support from harm.  Our colleagues are expected to identify people ‘at risk’ and confidently report any Safeguarding concerns as appropriate within the service. 

Digital 

Across our services, we use a range of technology and systems and expect colleagues to use them effectively and safely following cybersecurity and data protection principles (UK GDPR).  Full training on specific systems is provided but a willingness to learn and develop is essential. 

Equality, Diversity, and Inclusion (EDI) 

The Calico Group welcomes diversity and champions the rights of those in society who may be marginalised.  Our employees are expected to be inclusive, embracing those from different backgrounds to develop a fairer society. 

If you share our values and are ready to grow through continuous learning, development, and the support of a dedicated team, we want to hear from you! 

What’s in It for You?

At The Calico Group, we value our people and offer a supportive, inclusive culture alongside fantastic benefits:

• Bravo Benefits – Exclusive discounts at popular high street brands including many retailers and restaurants.
• Westfield Health – Our company funded cash plan, with access to a Doctor 24/7 – for you and your dependents.
• Mental Health Support – Access emotional and mental well-being services through Spectrum.
• Cycle to Work Scheme – Save on commuting costs while staying active.
• Pension Options – with employer pension contributions.
• Life Assurance – Peace of mind for you and your loved ones.
• Financial Advice – Expert guidance to help manage your finances.
• Recognition Awards – Celebrate your achievements with our recognition programs.
• Meaningful learning and development programmes with regular focus on your individual growth.
• Gym Membership Discounts – Stay fit with local gym access.
• One Calico Events – Connect and unwind at our employee social gatherings.
• Paid Professional Fees – We’ll cover the cost of professional subscriptions so you can continue growing your career.

And much more! We also offer enhanced holidays, sickness, maternity, and paternity options, ensuring you feel supported when you need it most.

How to Apply

Click Apply Now to complete your application online. Applications close on 24/07/2026

We can’t wait to welcome you to our team!

This post is open to women only as permitted under Schedule 9, Part 1 of the Equality Act 2010.

SafeNet is working towards Equal Opportunities for all and actively encourages applications from disabled, ethnic minority and LBGTQI+ women who are under-represented.  SafeNet is a Registered Charity No. 1091544 and a Company Limited by Guarantee No. 3860803. 

Inclusive Hiring at Calico 

We’re committed to creating a workplace where everyone feels valued and can thrive. If you need any adjustments during the recruitment process or would like to discuss accessibility, please let us know.

Our Commitment to Safeguarding 

The Calico Group is committed to safeguarding and promoting the welfare of all our customers employees, and volunteers. Successful candidates will be subject to a DBS check (Disclosure and Barring Service) and appropriate pre-employment checks in line with our safeguarding policies. 

Vacancy type: Paid Vacancy

Function: Fundraising

Location: Head Office - Sully (Hybrid Working)

Salary: £49,217 - £53,148 per annum (depending on experience)

Contract type: Permanent

Contract hours: Full time

Weekly hours: 37.5 hours (5 days) to be worked Monday to Friday

Closing Date: 12/07/2026

Ref No: 1088

Are you an experienced fundraising leader with a passion for bringing people together, creating memorable experiences and inspiring communities to support a cause that truly matters?

At Tŷ Hafan, we are here to ensure that when a child’s life will be short, no family has to live it alone. Our Income Generation team plays a vital role in making that ambition possible.

We are looking for a Head of Community and Events to lead and grow two very important fundraising areas: Community Fundraising and Fundraising Events. This is an exciting opportunity to shape strategy, inspire a talented team, develop meaningful supporter relationships and create outstanding fundraising experiences that grow long-term income and impact.

About the role:

As Head of Community and Events, you will provide strategic leadership for a varied and ambitious programme of fundraising events and community activity. You will lead the development and delivery of plans that maximise long-term income and contribution, while ensuring every activity is safe, professional, supporter-focused and aligned with Tŷ Hafan’s wider strategy.

You will lead the Events Manager and Community Fundraising Manager, supporting them and their teams to deliver high-quality fundraising activity, build strong relationships and identify opportunities for growth. Working closely with colleagues across Income Generation, Marketing and Communications, BI and the wider charity, you will use insight, innovation and collaboration to strengthen our reach across communities in Wales.

This is a leadership role for someone who can combine strategic thinking with hands-on delivery, financial confidence with creativity, and strong people leadership with a genuine commitment to excellent supporter experience.

The Charity has hybrid working in place, and the post-holder will be required to work on-site a minimum of 2 days per week.

About you:

You will be a confident and values-led fundraising leader with experience of managing and motivating teams to meet targets and maximise return on investment. You will understand what it takes to deliver successful fundraising events and community activity, and you will bring a track record of building strong, mutually beneficial relationships with supporters, partners or customers.

You will be strategic, curious and solutions-focused, with the ability to turn data and audience insight into practical plans that improve performance and supporter experience. You will be an approachable and resilient leader who can inspire others, work collaboratively, solve problems creatively and represent Tŷ Hafan with warmth, professionalism and integrity.

Our employee benefits:

• Holiday entitlement of 30 days (rising to 32 days with service) plus Bank Holidays
• Group Personal Pension Scheme with an employer contribution of 5%
• Life assurance- death in service benefit
• Wellbeing support - employee assistance program, which provides a range of free services including counselling, financial and legal support.
• Unlimited access to a 24/7 online GP as well as a range of other health experts
• Healthcare Cash Plan – claim back the cost for appointments and treatment such as dental, optical or physio
• Cycle to work scheme
• Technology, mobile phone and will writing schemes 
• Discounted gym membership and shopping discounts
• Hybrid working and when onsite free secured parking.

Ty Hafan’s ambition is that when a child’s life will be short, no family should have to live it on their own. Sadly, we know that thousands of families in Wales are struggling alone through the fear, exhaustion and uncertainty that comes with caring for a child whose life will be short. We believe that no family should have to live this on their own and we are determined to walk alongside every family through life, death and beyond.

At Tŷ Hafan we are experts at caring for children with life-shortening conditions and our services support families in our hospice, in community settings, local hospitals and in families’ homes. We understand that the needs of each child and their family are unique and we know that caring for a child with a life-shortening condition is often extremely demanding. Our aim is to make sure that no one doing this is alone. Our colleagues, volunteers and supporters are crucial in the delivery of our ambition – we know that everyone plays a huge part in making sure that no family faces their child’s short life alone.

Our Vision: A Wales where every child with a life-shortening condition lives a fulfilling life, supported with the compassion and specialist care they and their family need.

Our Purpose: No family should have to face the unimaginable loss of their child alone. With children and families at the heart of all we do, we provide free care and support in our hospice and in the community, offering a lifeline throughout the child’s short life, at end of life, through bereavement and beyond.​

Our Values: At Tŷ Hafan we make a difference by living our values: Demonstrating Compassion, Providing Excellent Service, Working Together and Taking Ownership. 

Tips for candidates – all applications and interviews will be assessed using the person specification included within the job description. Please see attached candidate pack for further guidance. 

Our recruitment system will automatically time out after 120 minutes of inactivity. To ensure your application is submitted successfully, we recommend either saving your progress as you go or preparing your responses in a Word document and copying them into the application form. 

Please note this role is subject to the outcome of a basic DBS (Disclosure and Barring Service) check, two satisfactory references and pre-employment medical clearance. 

Tŷ Hafan is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all. We welcome applications from people of all backgrounds and experiences, including those from under‑represented groups. Recruitment decisions are made based on merit and aligned with our values. If you need any reasonable adjustments during the application or interview process, please let us know.

For any queries regarding the role, please email. 

Agencies need not apply. 

Closing date: 12th July 2026

Interview Date: 27th July 2026

Domestic Abuse Practitioner

Location: Burnley

Salary: £27,500

Contract Type: Permanent

Please note, this is an on-site role only. Due to the nature of our Refuges and Outreach services, it is essential that our teams are present and accessible, enabling us to provide safe, responsive and high-quality support to those who need us most.

This post is open to women only as permitted under Schedule 9, Part 1 of the Equality Act 2010. 

About Safenet

We provide domestic abuse services across the Northwest of England, including refuges for women and children, safe houses for men, community support, and extra support for those facing addiction, mental health, or other issues.

We understand the serious impact domestic abuse can have, especially on health and wellbeing, and provide support and guidance to help survivors live safely and securely.

Safenet is part of the Calico Group. Here’s what makes The Calico Group unique: each of our specialist companies collaborates and innovates together to have a greater impact than they could alone.

Our shared vision, flexible group structure, and expanding range of services help us adapt to the fast-changing environment and times in which we work.

“A future where everyone can live safe, happy and healthy lives free from abuse, violence and exploitation in their homes, streets and communities.”

About the role

An exciting opportunity has arisen within SafeNet for a Domestic Abuse Practitioner.

Using your experience of delivering support or recovery services, you will provide high quality and pro-active front line service to victims of domestic abuse helping to keep them safe. You will be assessing risk, completing safety and support planning, and ensuring the service offer is accessible and inclusive to all.

We are looking for high calibre, passionate, caring individuals who are excellent team players and are committed to providing high quality, trauma informed services for victims and survivors of domestic abuse. 

For further details about the roles, please refer to the relevant role profile.

Domestic Abuse practitioner (35 hours) this will be on a 4 week set Rota which includes days , evenings and weekend working.

For further information about the role, please visit the Role Profile.

What we are looking for

We welcome applicants from a range of relevant backgrounds; direct refuge experience is not essential, but you do need to bring credibility, confidence and compassion from related fields.

You might come from:

• Substance misuse or addiction recovery services
• Trauma‑informed women’s services
• Mental health or psychologically informed environments (PIE)
• Housing or supported accommodation with complex need.

You will bring:

• A clear understanding of domestic abuse and violence and its impacts
• Experience of key working, creating support plans, delivering support, conducting risk assessments and safety planning in a person-centred and trauma informed approach.
• Proven experience of providing direct emotional, practical and welfare support to women, men and children.
• Ability to build effective relationships, liaising with agencies and being an advocate.
• To have excellent time management and organisational skills working on own initiative and within a multi-disciplinary team environment.

If you share our values and are ready to grow through continuous learning, development, and the support of a dedicated team, we want to hear from you!

Essential Core Skills  

Health & Safety Awareness 

All our employees are required to work in a safe way, wear appropriate personal protective equipment (PPE), and keep themselves, other colleagues and customers safe.  You will be expected to update your knowledge and skills on Health & Safety if successful in your application.  

Safeguarding 

We work with adults and children who may be ‘at risk’ and expect colleagues to work in a way which protects the people we support from harm.  Our colleagues are expected to identify people ‘at risk’ and confidently report any Safeguarding concerns as appropriate within the service. 

Digital 

Across our services, we use a range of technology and systems and expect colleagues to use them effectively and safely following cybersecurity and data protection principles (UK GDPR).  Full training on specific systems is provided but a willingness to learn and develop is essential. 

Equality, Diversity, and Inclusion (EDI) 

The Calico Group welcomes diversity and champions the rights of those in society who may be marginalised.  Our employees are expected to be inclusive, embracing those from different backgrounds to develop a fairer society. 

If you share our values and are ready to grow through continuous learning, development, and the support of a dedicated team, we want to hear from you! 

What’s in It for You?

At The Calico Group, we value our people and offer a supportive, inclusive culture alongside fantastic benefits:

• Bravo Benefits – Exclusive discounts at popular high street brands including many retailers and restaurants.
• Westfield Health – Our company funded cash plan, with access to a Doctor 24/7 – for you and your dependents.
• Mental Health Support – Access emotional and mental well-being services through Spectrum.
• Cycle to Work Scheme – Save on commuting costs while staying active.
• Pension Options – with employer pension contributions.
• Life Assurance – Peace of mind for you and your loved ones.
• Financial Advice – Expert guidance to help manage your finances.
• Recognition Awards – Celebrate your achievements with our recognition programs.
• Meaningful learning and development programmes with regular focus on your individual growth.
• Gym Membership Discounts – Stay fit with local gym access.
• One Calico Events – Connect and unwind at our employee social gatherings.
• Paid Professional Fees – We’ll cover the cost of professional subscriptions so you can continue growing your career.

And much more! We also offer enhanced holidays, sickness, maternity, and paternity options, ensuring you feel supported when you need it most.

How to Apply

Click Apply Now to complete your application online. Applications close on 24/07/2026

We can’t wait to welcome you to our team!

This post is open to women only as permitted under Schedule 9, Part 1 of the Equality Act 2010.

SafeNet is working towards Equal Opportunities for all and actively encourages applications from disabled, ethnic minority and LBGTQI+ women who are under-represented.  SafeNet is a Registered Charity No. 1091544 and a Company Limited by Guarantee No. 3860803. 

Inclusive Hiring at Calico 

We’re committed to creating a workplace where everyone feels valued and can thrive. If you need any adjustments during the recruitment process or would like to discuss accessibility, please let us know.

Our Commitment to Safeguarding 

The Calico Group is committed to safeguarding and promoting the welfare of all our customers employees, and volunteers. Successful candidates will be subject to a DBS check (Disclosure and Barring Service) and appropriate pre-employment checks in line with our safeguarding policies. 

What you need to know: 

• Job Title: Community & Support Lead 
• Reports to: Head of Operations 
• Salary: £15,000 (FTE equivalent £35,000) 
• Hours: 15 hours per week, worked flexibly across the week between 7:00am and 7:00pm. Occasional evening and weekend working may be required to support organisational needs, with advance notice provided wherever possible. 
• Location: Fully remote with occasional UK travel 
• Contract Type: Fixed-term 1 year - This post is funded by The National Lottery Community Fund.

Experience in one or more of the following areas is required for this role: oncology, cancer care, urology, gynaecology, adolescent and young adult services. Please provide evidence of your relevant experience in your covering letter and/or CV.

The knowledge, compassion and communication skills developed through supporting patients and families affected by cancer are directly transferable to this role. 

You will be responsible for leading our community and support services, building meaningful relationships with people affected by cancer, and helping us continue to develop services that are shaped by lived experience. 

About Us 

The Robin Cancer Trust is looking for a Community & Support Lead to help shape and grow the support we provide to people affected by testicular and ovarian germ cell cancers across the UK.  Driven by our community built from lived experience - we support individuals and families navigating diagnosis, treatment, recovery, and life beyond cancer. We connect our community with trusted information, supportive communities, opportunities to share their experiences, and services designed to help them feel informed, empowered and understood. 

We do this by: 

• Connecting people affected by cancer through our community and shared lived experiences. 
• Providing trusted information, signposting and practical support when people need it most. 
• Creating opportunities for patients, families and supporters to help shape our services and future work. 
• Building a community that breaks isolation, starts conversations and reminds people they are not alone. 

Our values: 

• Respect: Not only for the important work we undertake, but also for the people who support our mission. We believe in open, honest and empathetic communication between ourselves and our community. 
• Creativity: We are a small team with a big vision. In order to drive the change we want to see in the world, we must innovate, disrupt and experiment. 
• Trust: We are accountable to each other and our community. We are responsible for upholding these values and the quality of work we undertake and will do so with integrity at all times. 

If our mission, vision and values inspire you and resonate with you, we would love to hear from you. 

About the role

This is a newly redesigned role created following a review of Robin Cancer Trust's support services. 

The Community & Support Lead will play a key role in ensuring that people affected by testicular and ovarian germ cell cancers can access compassionate support, trusted information, meaningful connections and opportunities to shape our future work. 

We particularly welcome applications from nurses and other healthcare professionals who may be looking for a career change, greater flexibility, or an opportunity to use their skills in a non-clinical setting. Whilst this is not a clinical position and does not involve providing medical advice, your understanding of the patient experience, treatment pathways and the emotional impact of a cancer diagnosis would help us deliver high-quality, person-centred support to our community.

This role may particularly appeal to nurses seeking flexible, remote working arrangements, including those looking for school-hours working, a better work-life balance, or an opportunity to continue making a meaningful difference outside of frontline clinical practice. 

Our Culture: 

Our culture is the most important thing to us. 

We want someone to join our team with empathy, creativity, versatility and initiative. We are looking for someone who can make this role their own, help shape the future of our support services, and grow alongside the charity as we continue to evolve. 

We are looking for someone who cares deeply about people, is comfortable having meaningful conversations, and is passionate about building communities that make a difference. 

Job Purpose: 

The Community & Support Lead will act as the primary point of contact for Robin Cancer Trust's support services and community activity.

The role will lead the development and delivery of our support offer, including patient enquiries, community engagement, signposting, Thriver Packs, WhatsApp communities, lived experience involvement and service development. 

The role will work closely with the CEO, Head of Operations, Medical Advisory Board and Clinical Advisor to ensure our support services remain compassionate, effective, safe and impactful. 

Key Responsibilities: 

Community Support 

• Respond to support enquiries from patients, families and supporters. 
• Coordinate the delivery of Thriver Packs. 
• Signpost individuals to relevant organisations, services and resources. 
• Maintain accurate support records and impact data. 
• Ensure enquiries are managed professionally and compassionately. 

Community Development 

• Lead and develop the Thriver Community. 
• Manage and moderate Robin Cancer Trust's WhatsApp communities. 
• Build meaningful relationships with people affected by cancer. 
• Create opportunities for lived experience involvement. 
• Recruit, engage and support community volunteers. 

Service Development 

• Identify gaps, opportunities and emerging community needs. 
• Support the development of new support services and wellbeing initiatives. 
• Build relationships with charities, healthcare professionals and support organisations. 
• Contribute to the evaluation and continuous improvement of services. 

Governance & Administration 

• Coordinate Medical Advisory Board meetings and actions. 
• Maintain support service reporting and records. 
• Support safeguarding processes and escalation pathways. 
• Work alongside the Clinical Advisor where specialist support is required. 

 Equal Opportunities: 

Robin Cancer Trust is committed to being an equal opportunity employer. We recruit based upon capability and all applicants will receive consideration for employment without regard to age, disability, gender reassignment, marriage and civil partnership status, pregnancy and maternity, race, religion or belief, sex or sexual orientation. The Robin Cancer Trust is aware  that we are not as diverse as we want to be, so we are actively searching for people who share our passion for our mission, with different backgrounds, perspectives and experiences, to collectively make a difference. If there is anything we can do to support you during the application or interview process, please let us know and we will do everything we can to ensure you have a positive and comfortable experience. 

Domestic Abuse Practitioner – Community Services

Location: Bury

Salary: £27,500 FTE

Contract Type: Permanent

Please note, this is an on-site role only. Due to the nature of our Refuges and Outreach services, it is essential that our teams are present and accessible, enabling us to provide safe, responsive and high-quality support to those who need us most.

This post is open to women only as permitted under Schedule 9, Part 1 of the Equality Act 2010. 

About Safenet

We provide domestic abuse services across the Northwest of England, including refuges for women and children, safe houses for men, community support, and extra support for those facing addiction, mental health, or other issues.

We understand the serious impact domestic abuse can have, especially on health and wellbeing, and provide support and guidance to help survivors live safely and securely.

Safenet is part of the Calico Group. Here’s what makes The Calico Group unique: each of our specialist companies collaborates and innovates together to have a greater impact than they could alone.

Our shared vision, flexible group structure, and expanding range of services help us adapt to the fast-changing environment and times in which we work.

“A future where everyone can live safe, happy and healthy lives free from abuse, violence and exploitation in their homes, streets and communities.”

About the service 

We are a specialist team working within the Violence Against Women and Girls (VAWG) sector, committed to delivering trauma-informed, survivor-led support. Our services are shaped by the Women’s Aid Federation of England (WAFE) National Quality Standards and guided by the Domestic Abuse Act 2021, which recognises the impact of abuse on both adults and children. We work collaboratively to provide safe, inclusive, and empowering support that reflects the diverse experiences of survivors and promotes long-term recovery and independence.

Working in a busy sector you will be part of a frontline refuge team working in a fast paced environment supporting victims and survivors of domestic abuse. The team are passionate about creating safe welcoming environments that supports all residents, children and colleagues. A team who continually adapt to the variations of work tasks/environments, who are service focused, resilient, exercise good judgement to make the right decisions and take into consideration everyone’s individual needs to create a genuine team spirit.

We recognise and respond to the intersecting experiences of survivors, acknowledging how race, gender, disability, sexuality, and socio-economic status impact recovery and safety. We are committed to anti-racist practice and actively uphold the principles outlined in our organisation’s Anti-Racist Charter.

About the role

As a Domestic Abuse Practitioner, you’ll play a vital role in helping individuals and families affected by domestic abuse take their first steps toward safety, recovery, and independence. You’ll be the first point of contact for those in crisis - offering compassionate, practical, and emotional support that makes a real difference. 

For further information about the role, please visit the Role Profile.

What we are looking for

We welcome applicants from a range of relevant backgrounds; direct refuge experience is not essential, but you do need to bring credibility, confidence and compassion from related fields.

You might come from:

• Substance misuse or addiction recovery services
• Trauma‑informed women’s services
• Mental health or psychologically informed environments (PIE)
• Housing or supported accommodation with complex needs

You will bring

We believe in recruiting for potential as well as experience. Our ideal candidate will have:

• Although no formal qualifications are necessary a good level of spoken and written English is essential for this role.
• Proven experience providing emotional, practical, and welfare support to individuals affected by domestic abuse, including women, men, and children.
• Proven experience with adult and child safeguarding procedures and multi-agency risk assessment processes.
• Ability to support individuals in crisis with compassion and understanding.
• Non-judgmental attitude and active listening skills.

Essential Core Skills  

Health & Safety Awareness 

All our employees are required to work in a safe way, wear appropriate personal protective equipment (PPE), and keep themselves, other colleagues and customers safe.  You will be expected to update your knowledge and skills on Health & Safety if successful in your application.  

Safeguarding 

We work with adults and children who may be ‘at risk’ and expect colleagues to work in a way which protects the people we support from harm.  Our colleagues are expected to identify people ‘at risk’ and confidently report any Safeguarding concerns as appropriate within the service. 

Digital 

Across our services, we use a range of technology and systems and expect colleagues to use them effectively and safely following cybersecurity and data protection principles (UK GDPR).  Full training on specific systems is provided but a willingness to learn and develop is essential. 

Equality, Diversity, and Inclusion (EDI) 

The Calico Group welcomes diversity and champions the rights of those in society who may be marginalised.  Our employees are expected to be inclusive, embracing those from different backgrounds to develop a fairer society. 

If you share our values and are ready to grow through continuous learning, development, and the support of a dedicated team, we want to hear from you! 

What’s in It for You?

At The Calico Group, we value our people and offer a supportive, inclusive culture alongside fantastic benefits:

• Bravo Benefits – Exclusive discounts at popular high street brands including many retailers and restaurants.
• Westfield Health – Our company funded cash plan, with access to a Doctor 24/7 – for you and your dependents.
• Mental Health Support – Access emotional and mental well-being services through Spectrum.
• Cycle to Work Scheme – Save on commuting costs while staying active.
• Pension Options – with employer pension contributions.
• Life Assurance – Peace of mind for you and your loved ones.
• Financial Advice – Expert guidance to help manage your finances.
• Recognition Awards – Celebrate your achievements with our recognition programs.
• Meaningful learning and development programmes with regular focus on your individual growth.
• Gym Membership Discounts – Stay fit with local gym access.
• One Calico Events – Connect and unwind at our employee social gatherings.
• Paid Professional Fees – We’ll cover the cost of professional subscriptions so you can continue growing your career.

And much more! We also offer enhanced holidays, sickness, maternity, and paternity options, ensuring you feel supported when you need it most.

How to Apply

Click Apply Now to complete your application online. Applications close on 19/07/2026

We can’t wait to welcome you to our team!

This post is open to women only as permitted under Schedule 9, Part 1 of the Equality Act 2010.

SafeNet is working towards Equal Opportunities for all and actively encourages applications from disabled, ethnic minority and LBGTQI+ women who are under-represented.  SafeNet is a Registered Charity No. 1091544 and a Company Limited by Guarantee No. 3860803. 

Inclusive Hiring at Calico 

We’re committed to creating a workplace where everyone feels valued and can thrive. If you need any adjustments during the recruitment process or would like to discuss accessibility, please let us know.

Our Commitment to Safeguarding 

The Calico Group is committed to safeguarding and promoting the welfare of all our customers employees, and volunteers. Successful candidates will be subject to a DBS check (Disclosure and Barring Service) and appropriate pre-employment checks in line with our safeguarding policies. 

We're looking for a kind, compassionate and resilient Waking Night Support Worker to join our Mental Health Social Care Service in Newham. No personal care or experience is required, just the right values.

£21,606 per annum, working 30 hours per week. The shift pattern for this role is 10 hour shifts 3 days per week.

Want to feel like you're making a difference? You'll feel at home here.

Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.

Our benefits include:
* Annual leave increasing up to 30 days with length of service
* Free DBS
* Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
* Fully paid induction programme and further training
* ILM courses and Apprenticeship Programmes
* Cycle to work scheme
* Employee Assistance Programme for 24-7 confidential support
* Online wellbeing resources
* A generous pension - we will contribute up to 4% and life assurance cover up to £10,000 (T&Cs apply)
* Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution

All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

What you'll do:

• Building supportive, trusting relationships with customers and creating a positive atmosphere
• Working proactively with other members of the team to handle the service caseload and administrative responsibilities
• Conducting key work sessions as required, that are innovative and engaging in order to achieve Support Plan goals
• Ensuring ongoing assessment and management of risks associated with customers within an attitude of 'positive risk taking'
• Establishing a night-time routine

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead
About you:

• Enjoys social interaction and the company of others.
• Exudes a warm friendly presence and open behaviour
• Prefers working as part of a group or team
• Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement

What you'll bring:

Essential:

• NVQ Level 2/3 or equivalent with little or some previous relevant sector work experience.

Desirable:

• Other relevant professional memberships and/or specialist qualifications and languages.
• Look Ahead values the experience of applicants who have used our services or those similar to Look Ahead services.

About us:

Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year.
* We are Inclusive and Trusted.
* We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

Please see full Job description on our website

We are seeking an experienced and strategic fundraising leader to join Engagement & Fundraising team as Associate Head of Mass Participation Fundraising. This is an exciting opportunity to lead a high performing team responsible for developing and growing a diverse portfolio of supporter led fundraising products and experiences.

Reporting to the Head of Supporter Led Fundraising, you will play a key leadership role in shaping and delivering ambitious income growth strategies across mass participation fundraising.

You will oversee a portfolio including third party challenge events, community and DIY fundraising, and schools fundraising, ensuring participants receive an exceptional supporter experience while maximising fundraising income.

About the Role

As a member of the fundraising leadership team, you will:

• Lead and develop a diverse fundraising team, creating a culture of high performance, innovation, and collaboration.
• Drive income growth across multiple mass participation fundraising streams.
• Develop and implement acquisition, stewardship, and retention strategies that deepen supporter engagement and lifetime value.
• Oversee significant income and expenditure budgets, ensuring robust forecasting, performance monitoring, and financial accountability.
• Identify new opportunities for portfolio growth through market insight, innovation, and supporter-focused product development.
• Manage key relationships with agencies, suppliers, and external partners to deliver excellent supporter experiences and commercial outcomes.
• Collaborate with colleagues across marketing, communications, technology, data, and service delivery teams to optimise supporter journeys and fundraising performance.
• Champion a supporter centric approach, ensuring participants are effectively engaged and nurtured into long-term supporters.

About You

You will be a strategic and commercially minded fundraising professional with a track record of delivering income growth through participation based fundraising, events, community fundraising, schools engagement, or related sectors.

You will bring:

• Proven leadership experience driving growth in fundraising, events, community engagement, participation programmes, or comparable commercial environments.
• Strong strategic planning skills and the ability to identify and capitalise on new growth opportunities.
• Significant experience managing budgets, financial planning, and performance forecasting.
• Knowledge of supporter or customer acquisition strategies and integrated marketing approaches.
• Experience leading, motivating, and developing diverse and geographically dispersed teams.
• Excellent stakeholder management and influencing skills, including experience presenting to senior leaders and external audiences.
• Experience managing agency and supplier relationships, including performance management and service delivery.
• Outstanding communication skills, with the ability to articulate complex ideas, proposals, and business cases clearly and persuasively.
• A collaborative and innovative approach, with a passion for developing teams and achieving ambitious goals.

Salary & Benefits

• Salary:  £48,748 - £54,164, plus allowances where applicable (London Weighting £3,366/home-based allowance £500 a year)
• Contract type: 12 months FTC,
• Location: London, flexible: hybrid working with 1 day a week or every 2-3 weeks in London office

Recruitment process: Cv and Supporting Statement to

If this sounds like you, then please do get in touch ASAP!

As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.

Talk Action is a community development and training organisation which helps bring brilliant causes to life.

We’re a values-led organisation and a leader in supporting charities, public sector bodies, community groups and social enterprises to maximise their capacity and achieve their development goals through training and project support.

We offer

A friendly working environment and experience of dealing with a wide range of interesting people at our online training days. You will be able to contribute to the development and future of a successful social enterprise and have flexible working conditions.

The Role

We’re looking for an experienced administrator to be based at our office on the beautiful Dartington estate in Devon. The Training Administrator will manage and market our online training programme.

Tasks are admin based and some repetitive work is involved. However, the role also involves marketing and speaking to clients about training topics. So, you’ll need to develop an understanding of our training and delivery style. There will be training and supervision on all aspects of the role. You’ll be working with one other

person (Jonathan – Founder of Talk action) but some days he will be out of office delivering projects. We’re based in a friendly shared office space but some days you may be working alone.

Tasks

· Plan annual training programme dates and books trainers

· Supply tech support to online courses (Zoom training & support given)

· Speak with clients about in-house course enquiries

· Reply to course enquiries, enter course booking into spreadsheet and send relevant pre-course info

· Collect new emails for our mailing list (using email gathering software)

· Entering course information onto free online listings & social media

· Manage mailing lists (adding and removing subscribers)

· Input accounts and receipts (entering expenses & income into a spreadsheet)

Person specification

Essential Skills and Experience

· Attention to detail - to complete repetitive tasks systematically

· Customer-focused (phone/email) – willing to help and problem solve

· Self-motivated and solution focussed

· Confident with online meetings (Zoom, etc)

· Comfortable working alone as well as in a shared office

· Proficient in using Outlook email, Word and at least basic understanding of Excel spreadsheets

Desirable skills

• Passion for social issues & community development
• Interest in marketing projects and programmes of training
• Experience organising training courses or events

We will also interview those people with less experience but that show enthusiasm and potential.

Further development of role – You will have the opportunity to develop new courses, recruit new trainers and explore new marketing avenues (CRM, paid social media ads and new online networks)

Hours & Location

· Office based role (not remote) on Dartington Estate, Devon

· 3 x days per week: Ideally Tues - Thurs (with potential for increased days)

· Child/carer friendly hours available

· We are also happy to offer unpaid leave during school holidays

· Parking available and public transport nearby

Salary

· Starting at £28k rising to £30k (pro-rata)

· Statutory holiday & sick pay

Applications: Send covering letter/email (covering letter is essential) & CV 

Deadline for applications: 9am Monday 13th July 2026

Jo start date: Early September 2026

Location: Gwent and South Wales - Bydd ymyriadau'n cael eu darparu ar draws gwahanol leoliadau yn Ne Cymru.

Are you a proactive, organised and compassionate individual with a proven record of working with male adults in the criminal justice system whether in the community or in prisons?  Do you have experience of engaging successfully with challenging people such as people who have complex needs, people who are reluctant to discuss their needs, and people who are angry and confused?

If so, St Giles Trust is looking for a Personal Wellbeing Coach to join us and help to oversee the delivery of Personal Wellbeing services to referrals made by Wales Probation Service.

About St Giles Trust

An ambitious, well-established charity that helps people facing adversity to find jobs, homes and the right support they need. Central to our ethos is our belief that people with first-hand experience of successfully overcoming issues such as an offending background, homelessness, addictions and gang involvement, hold the key to positive change in others. 

About this exciting opportunity

Working as part of a multi-agency team, you will provide person-centred support to a caseload of service users who will either be serving community sentences or being released from prison.You will undertake assessment and action planning with individual service users, create a safe and trusting environment, using trauma-informed practice to successfully facilitate a supportive and constructive relationship with service users, plus deliver a range of interventions to service users which contribute towards achievement of prescribed outcomes. 

We will also count on you to develop and maintain positive working relationships with external agencies, including probation, prisons, partners, and others who will assist in achieving prescribed outcomes for service users, ensuring you work towards contractual targets and outcomes within agreed timescales.Using agreed CRM databases and recording all activity relating to caseload and providing updates and reports are also key duties.

What we are looking for

• Experience working with partner agencies either as part of a multi-agency team working towards common objectives or negotiating to establish links to further the aims of a project
• The ability to assess clients’ needs and provide tailored, client-led support through action planning and interventions involving advice, guidance, advocacy, and coaching
• An ability to work sensitively with clients applying trauma-informed strategies
• Impressive IT, relationship-building and communication skills, both verbal and written.

Please note this role requires Enhanced Adult DBS checks.

In return, you can expect a competitive salary, generous leave allowance, staff pension, flexible working, a mentoring programme, an advice and counselling service, season ticket loan and much more.

We are an equity and inclusion confident employer. We welcome all applications and we particularly encourage applications from people of the global majority (black, brown, multi- heritage ) and those who identify as disabled, neuroexpansive, neurodiverse, with any protected characteristics and/or social barriers or challenges. We value the empowering and informative impact that all lived experiences and diversity of thought can offer the organisation.

St Giles will guarantee to interview all disabled applicants who meet the minimum criteria set out in the Job Description for the vacancy.

This role is Fixed Term until 28/02/2027

Closing date: 31/08/2026

The position is subject to rolling recruitment. Interviews will be conducted once a suitable applicant is identified, after which the vacancy will be closed.

We're looking for a Dad Matters Coordinator to play a key role in expanding our reach, engaging more fathers and helping families thrive during pregnancy and early parenthood.

Job Title: Dad Matters Coordinator
Employer: Home-Start Surrey
Hours: Part time, 18.5 hours a week. Work patterns and hours will be agreed with the successful candidate.
Salary: £27,000 - £32,000 per annum, pro rata
Location: This role will cover locations across Surrey, but with a particular focus on the East of Surrey. Offering the chance to work face-to-face in community and partner venues. Every day is varied and rewarding, as you help improve the lives of families.

About Us

Home-Start Surrey is a voluntary organisation committed to promoting the welfare of families with young children. Our mission is to give children the best start in life by supporting parents, especially during challenging times.

Dad Matters Surrey, delivered by Home-Start Surrey, supports fathers during pregnancy and the first two years of parenthood to improve paternal wellbeing, strengthen family relationships and promote positive outcomes for babies and families. Working in partnership with local maternity services and hospitals, the project engages fathers through hospital outreach, peer support, workshops and one-to-one support, addressing the growing need for dedicated support for dads who often feel excluded from perinatal services.

As Dad Matters Coordinator your key responsibilities will include:

• Deliver face-to-face support and engagement with dads.
• Raise awareness of mental health and parenting support available to fathers.
• Support volunteers with lived experience of fatherhood.
• Collaborate with partner organisations to ensure holistic family support.

We’re looking for someone who is:

• Passionate about supporting dads and families.
• An excellent communicator and relationship-builder.
• Confident working independently and as part of a small team.
• Knowledgeable about perinatal mental health and the challenges faced by dads.

What We Offer

• Flexible working hours and locations.
• A supportive, values-driven team culture.
• The chance to make a real, lasting impact on families in your community.

Deadline for applications: 5pm Friday 10th July
Interviews: w/c 20th July

Interested?

If you would like to apply and find out more about this position, please click the apply button to be directed to our website.

Home-Start Surrey is committed to equal opportunities and safeguarding children.

All roles are subject to an enhanced DBS check and references.

​No agencies please.