Customer relationship manager jobs
As Community Coordinator, you will be welcoming everyone who walks through our doors, running fun and inclusive activities, and helping people access the support that they need.
This role is a demanding, people-focussed position and the successful applicant will have an outstanding ability to relate to and draw the best out of our community at The Oasis Centre.
What you will be doing:
· Giving a warm, genuine welcome to everyone who visits the Centre
· Planning, preparing, and running fun, engaging, and inclusive community activities in our free café
· Helping people find the right support by signposting them to services within the Centre
· Responding calmly and wisely to issues that present themselves, offering reassurance and support
· Welcoming visiting organisations and ensuring they feel part of the Oasis culture
· Living out and actively modelling the values of Oasis every day
· Setting the tone of a safe, respectful, and uplifting environment by challenging negative behaviours appropriately
· Supporting the wider Oasis team with other tasks when needed
What we’re looking for:
· An Occupational Requirement exists for the post-holder to be a practicing Christian in accordance with Section 2 of the Equality Act 2010
· A natural “people person” warm, approachable, and welcoming
· A great communicator who can connect with people from all walks of life
· Patient, kind, and trustworthy, someone who can be relied on
· Organised and self-motivated, able to take initiative
· Calm under pressure and confident in handling conflict well
Person Specification:
E = Essential D = Desirable
1. Education/ Training
GCSE Maths and English minimum 5 or above (High C and above) (E)
2. Experience
A minimum of 2 years relevant experience (this can be from a wide variety of backgrounds) (D)
Experience of working with disadvantaged people (D)
Experience of communicating effectively and persuasively using a variety of media (D)
Experience of working within a small-medium charity (D)
Experience of working in a community setting (E)
3. Essential Skills
Excellent organisational skills: including goal setting, prioritising competing demands and meeting deadlines (D)
A clear communicator at all levels, with excellent written and oral communication skills, including the ability to write clear and comprehensive reports. (E)
Ability to work independently and to identify and prioritise own workload (E)
Ability to work as a supportive and productive member of a team (E)
Flexibility to deal with constantly changing circumstances and a cool head under pressure (E)
Excellent conflict resolution skills (E)
Good interpersonal skills (E)
Confident at networking and building up productive relationships (D)
4. Relevant Aptitudes
Compassionate with a heart for the disadvantaged (E)
Flexible and occasionally willing to work outside of usual working hours (E)
5. Personal
Willingness to uphold the vision, mission and values of The Oasis Centre (E)
Approachability: a friendly, welcoming and caring nature (E)
An ability to relate to, include, and bring the best out of The Oasis Centre’s community (E)
An ability to positively interact with all of our community, volunteers and staff (E)
6. Beliefs
It is an Occupational Requirement for the post-holder to be a practicing Christian in accordance Section 2 with the Equality Act 2010 (E)
To enhance the wellbeing of the residents of East Manchester, by offering holistic support and communicating a message of love, hope and faith.
The client requests no contact from agencies or media sales.
We’re looking for a direct marketing professional who can balance creative campaign thinking with data-led decision making.
We have an exciting opportunity to join Bristol Animal Rescue Centre as Individual Giving Officer.
Job title: Individual Giving Officer
Location: Bristol Animal Rescue Centre, 48-50 Albert Road, St Philips, Bristol BS2 0XA – occasional home-working may be possible subject to business requirements
Contract: Permanent
Job type: Full or Part time
Hours per week: 35 hours per week to be worked during our office hours (Monday-Friday 8am-4pm or 9am-5pm). Part-time (minimum of 28 hours per week) will be considered. Occasional weekend and evening work if required for fundraising and supporter events for which TOIL will be agreed with the line manager.
Salary: £27,000 – £30,000 per annum, pro rata depending on experience (£21,600 – £24,000 actual for 28 hours per week)
About Us:
Our mission is to ensure that animals in need within our community receive the compassion, care and respect they deserve. We are committed to helping, healing and homing animals for as long as they need us.
About the role:
As Individual Giving Officer, you will plan and deliver impactful direct response fundraising campaigns across digital and offline channels. You’ll manage a portfolio of individual giving products including appeals, regular giving, in-memory giving, lotteries and raffles – using audience insight, segmentation and performance data to continually optimise results.
You will play a central role in shaping supporter journeys, improving acquisition and retention, and strengthening digital fundraising performance through email, paid and organic social, website content and integrated campaigns.
This is a hands-on campaign role ideal for someone with strong direct marketing and digital marketing experience who enjoys using a combination of creativity and analysis to shape innovation and fundraising product development.
About you
We’re looking for a direct marketing professional who can balance creative campaign thinking with data-led decision making.
You’ll ideally bring:
- Experience delivering direct marketing campaigns across digital and offline channels
- Proven experience in digital marketing, including email marketing, paid and organic social advertising and website content
- Strong understanding of direct response principles and supporter/customer journeys
- Experience managing multiple campaigns and timelines
- Excellent copywriting and editing skills for fundraising or marketing campaigns
- Confidence using CRM systems for segmentation, reporting and analysis
- Experience working with campaign suppliers such as agencies, printers or mailing houses
- Strong project management and organisational skills
- A creative, test-and-learn mindset focused on performance and optimisation
- You will be committed to the values and mission of Bristol Animal Rescue Centre and motivated by the opportunity to make a meaningful impact for animal welfare.
Application closing date: Midnight on 1 March 2026
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
No agencies please.
Our mission is to ensure animals in need within our community receive the compassion, care and respect they deserve.
Job Description
Job Title: Fundraiser - Volunteer Board Fundraising
Directorate: Engagement & Fundraising (Philanthropy & Partnerships)
Team/Department: Volunteer Board Fundraising (Supporter Led Fundraising)
Location: Wales (home based or hybrid)
Salary: £31,171 - £36,631 dependent on experience
Date last amended: January 2026
Context and Background
The NSPCC relies on voluntary income for the majority of its work to keep children safe,
prevent abuse and ensure every child has a voice. To secure long -term sustainability, the
charity has reshaped how it engages supporters through the Engagement and Fun draising
Directorate. Within this, the Philanthropy and Partnerships Department brings together
high -value audiences and supporter -led income. The Volunteer Board Fundraising team
leads income generation through regional and national volunteer boards , volunteer -led
fundraising initiatives and delivery of special events through our high value event
committees . These activities play a vital role in maximising sustainable income, engaging
senior volunteers, and supporting long -term supporter relationships.
The volunteer boards are made up of influential and successful senior stakeholders who feel
passionately about the NSPCC and volunteer their time to help the NSPCC generate income
and awareness. They employ a range of fundraising techniques to reach their goals focus being to use their networks and influence to secure income generating opportunities
via events, corporate partnerships and major gifts from individuals.
– their
This role will support , and lead the growth and development of, the s uccessful Wales
Fundraising Board which has been established for over 25 year s, initially as the NSPCC Full
Stop Appeal Board for Wales. The board has helped to lead and organise balls and dinners ,
overseas fundraising challenges and a variety of events in Wales and the rest of the UK. The
board’s ‘Building Brighter Futures’ appeal secured funding to build the NSPCC’s d edicated
Wales hub in Cardiff , Diane Engelhardt House , opened in 2010. The key focus of the current
board is to support the raising of over £1m annually from a range of supporter audiences
and promote the NSPCC across Wales by organising events (both fundraising and
engagement), establishing new contacts - primarily high net worth individuals and corporate
partners - and supporting the delivery of NSPCC services including recruitment of
volunteers and supporting access to NSPCC services.The team works closely with colleagues in Philanthropy and Partnerships (corporate
partnerships , major gifts, trusts and statutory ), Public Engagement (marketing, brand,
digital), and Fundraising Operations (data, compliance, finance, procurement) to ensure
volunteer fundraising is integrated into supporter journeys, delivers excellent experiences,
and achieves strong ROI.
The role of the Fundraiser is to cultivate and steward key relationships and deliver special
projects across the volunteer board and their network to deliver against annual income
plans .
Job purpose
• To contribute towards the delivery of sustainable income through the Wales
Fundraising Board
• To contribute towards the delivery of annual income and engagement plans,
ensuring volunteer activity is high -quality, compliant, and supporter -centric
• Build and manage relationships with senior volunteers and board members,
maximising long -term support and value
• Provide operational support and management of volunteer partnerships & projects
Key relationships - Internal
• Member of the Volunteer Board Fundraising team
• Reports to a Fundraising Manager, Volunteer Board Fundraising
• Works with colleagues across Philanthropy & Partnerships, including Corporate
Partnerships, Major Gifts , Trusts and Statutory and Supporter Relationship
Fundraising.
• Member of the Wales Leadership Group, supporting the Assistant Director for
Wales and other Wales -based colleague s and teams.
• Collaborates with Public Engagement (marketing, brand, digital) to support
volunteer fundraising campaigns and engagement
• Works with Fundraising Operations (data, compliance, finance, procurement) to
ensure processes are efficient and compliant
Key relationships - External
• Volunteer board chair, members and regional ambassadors including Wales
Fundraising Board members and senior advocates
• NSPCC’s Trustee for Wales
• Senior supporters and networks (individuals and organisations ) engaged through
volunteer -led activity
• Agencies, venues and suppliers supporting volunteer fundraising
• External peers and networks within the volunteer fundraising secto rMain duties and responsibilities
Contributing to Volunteer Partnerships Strategy and Income
• Contribute to the delivery of the Volunteer Partnerships annual business plan to
maximise net income and long -term value through the volunteer boards
• Support the Wales Fundraising Board and their networks , ensuring their fundraising
and engagement delivers sustainable income and long -term value
• Lead on delivery of specific fundraising projects .
• Support a portfolio of fundraising and stewardship events led by the Wales
Fundraising Board to engage with new and existing supporters both in and outside
of Wales.
• Contribute to KPIs for income, supporter experience and ROI, addressing risks and
identifying opportunities for growth
• Lead on the delivery of business cases for new volunteer -led initiatives by the Wales
Fundraising Board
Managing Volunteer Relationships
• Steward senior volunteers and board members, ensuring they feel supported,
inspired and connected to the NSPCC’s mission
• Provide tools, resources and guidance to volunteers to support their fundraising
and advocacy
• C arry out research through a range of sources, to contribute to proposals, donor
strategies and fundraising communications.
• Develop and create engaging materials for external audiences
• Ensure compliance with NSPCC policies, fundraising regulations and best practice
in all volunteer -led activity
Collaboration and Centre of Excellence
• Act as a centre of expertise for volunteer -led fundraising across the NSPCC
• Collaborate with colleagues across Engagement & Fundraising to embed volunteer
fundraising within wider supporter journeys and campaigns
Budgeting , Finance and Evaluation
• Contribute to the budgets for volunteer fundraising activity, whilst supporting the
Fundraising Manager to accurately monitor income and expenditure
• With the support of the Fundraising Manager , ensure accurate data capture and
reporting
• To provide financial administrative assistance to budget holders, including
processing invoices, placing orders, undertaking financial analysis, cash handling
and banking in line with NSPCC policies and procedures.Responsibilities for all Staff within the Income Generation
directorate
• To update databases and supporter information systems as directed, in line with
Data Protection legislation and NSPCC policy and procedures.
• To actively participate in regular department and team meetings, contributing to
strategy, discussions and decisions which will be beneficial to the Directorate and
wider NSPCC activities.
• To adhere to all the NSPCC’s standards, policies and procedures.
• To evidence an understanding of and commitment to the NSPCC’s values and
behaviours.
• To maintain an awareness of and comply with data protection regulations and
internal data protection policies.
• To be responsible for personal learning and development, to support the learning
and development of others and the whole organisation.
• To work in a manner that facilitates and encourages inclusion.
• To be proactive in identifying ways to improve personal and team performance
• To maintain an awareness of own and others’ Health and Safety and comply with the
NSPCC’s Health and Safety policy and procedures
• To take personal responsibility for keeping up to date with NSPCC work to
end cruelty to children, including securing updates on project and service developm
ents and general NSPCC news
• A commitment to safeguard and promote the welfare of children and young people
Person specification
1. Experience of building effective relationships through face to face interactions with
existing and new high -level individuals and/or organisations, leading to securing
fundraising income via long -term partnerships.
2. Commercially minded; ability to apply commercial knowledge and understanding to
fundraising partnerships ensuring that NSPCC activity has a competitive edge in
the market place. NSPCC fundraising activity must be appealing and commercially
viable.
3. Exceptional project management skills; ability to see a project through from start to
finish, reaching a desired income target. Must have meticulous planning skills and
show great attention to detail. Must be self -motivated and highly proactive.
4. Target driven with proven financial management and reporting skills, including
accurate budgeting and contingency planning. A track record of achieving financial
and departmental objectives.5. Knowledge of corporate social responsibility and individual philanthropic
motivations and current trends in high value and corporate fundraising across the
UK.
6. Excellent written and verbal communication skills to deliver fundraising pitches,
ideas and project updates to a range of audiences in a clear, inspiring and confident
way.
7. Able to work harmoniously with internal colleagues across teams to achieve joint
objectives. Working collaboratively; demonstrating an understanding of other
team’s goals and priorities. Able to negotiate successfully with others to achieve a
desired outco me.
8. Ability to organise and plan own work, juggle competing demands, manage projects
and establish clear timelines and priorities in order to meet agreed objectives.
9. Proven ability to demonstrate initiative and creativity.
10. Experience of provided.
a fundraising CRM package is desirable but not essential; training
The ability to engage this role .
in communications using the Welsh language is also desirable in
Safer Recruitment
As an organisation, we are committed to creating and fostering a culture that promotes
safeguarding and the welfare of all children and adults at risk.
Our safer recruitment practices support this by ensuring that there is a consistent and
thorough process of obtaining, collating, analysing and evaluating information from and
about candidates to ensure that all persons appointed are suitable to work with children and adults.
our
The recruitment and selection of our people will be conducted in a professional, timely
and responsive manner and in compliance with current employment legislation, and
relevant safeguarding legislation and statutory guidance .Our principles:
• Always seek to recruit the best candidate for the role based on merit including their
skills, experience, motivation and competencies. Our robust recruitment and
selection process should ensure the identification of the person best suited to the
role and th e organisation .
• C ommitted to diversity and equality of opportunity and will interview all applicants
(internal and external) who self -declare at application as having a disability and who
meet the minimum requirements in the person specification of the vacancy they are
app lying for.
• We will make reasonable adjustments at all stages of the recruitment process in
order to enable successful candidates who declare disabilities to start working or
volunteering their time with us.
• Any current member of staff or volunteer who wishes to apply for vacancies and is
suitably qualified will be considered and addressed fairly and objectively based on
their merit.
• As an organisation committed to safeguarding, we will ensure all under 18’s joining
the organisation will have ongoing risk assessments to ensure their role and
activities are safe and appropriate.
• All documentation relating to candidates will be treated confidentially in accordance
with the GDPR legislation.
About you
We are looking for a highly motivated and experienced individual, who is capable of creating and delivering a strategic approach to commercial partnership development. The role requires an inspiring, solutions-focused and forward-thinking individual, with a proven track record in commercial development. Candidates should have an understanding of the relationship between charities and the healthcare industry, including pharmaceutical companies, and be able to show relevant experience of taking a strategic approach to creating and further developing a commercial development proposition, within either the voluntary or private sectors.
A self-starter, happy working independently, and as part of a team, we are looking for a strategic thinker with well-developed business/commercial skills and the ability to translate strategy into action. The successful candidate will be an accomplished communicator, who is able to create new and build existing relationships, and work in partnership with internal and external stakeholders. As well as creating strategy, you will need to be comfortable delivering all aspects of business development including initial prospecting, preparation, presentation, negotiating, handling objections, closing, and ongoing partnerships stewardship and development.
About the role
After extensive scoping work throughout 2025, we are launching an exciting project to create a step change in the way we deliver our organisational knowledge, clinical expertise and information to add commercial value to potential customers across a wide range of sectors, including healthcare, diagnostic and pharmaceutical companies. This new role of Head of Commercial Development will own the creation, development and delivery of this work.
You will be responsible for leading the creation of a commercial proposition for Myeloma UK, which will deepen relationships with the healthcare industry, pharmaceutical industry and other associated sectors, to promote Myeloma UK’s knowledge and expertise for commercial return. You will lead, develop and deliver our commercial development strategy, to include research, partner development and ongoing portfolio growth and development, to deliver a long-term, sustainably growing income stream from Myeloma UK’s commercial relationships. In addition, you will be expected to develop strong collaborative relationships with all stakeholders, including key individuals across the organisation.
About us
Myeloma UK is the only UK charity focused on the incurable blood cancer, myeloma and its related conditions. We provide support and influence access to treatments, while researching a cure. Thanks to life-extending treatments and support, today many people affected by myeloma are able to live longer and to live well. Together, we support, so no one faces myeloma alone.
We are committed to bringing together the best and brightest people to help us ensure that every person affected by myeloma has an empowered present and a hopeful future.
Our ultimate goal is to find a cure and make myeloma history. Until then, our mission is to help every person living with myeloma, live well, for as long as possible. We are committed to diagnosing myeloma earlier, discovering and sharing knowledge, transforming the patient experience and influencing positive change.
Our culture
Wellbeing and staff engagement are at the heart of our culture. We offer employees a range of benefits including a pension salary exchange scheme, flexitime, flexible working which includes both home and hub-based office working, health plan, employee assistance plan and holiday purchase scheme. We are committed to providing learning and development opportunities for all our employees.
How to apply
If you think you would be a great fit for this role, get in touch and tell us more about yourself by sending us:
1. A cover letter (no more than 2 pages long) telling us more about you and what you think makes you a good fit for this role
2. A CV that sets out your career history, with key responsibilities and achievements
Applications close at 9.00 am on 23 February 2026. First interviews will be held on 2 March 2026, with second and third stages taking place on 4 and 9 March 2026.
Myeloma UK is an equal opportunities employer and always welcomes applications from suitably qualified and eligible candidates regardless of:
· sex
· race
· disability
· age
· sexual orientation
· gender reassignment
· religion or belief
· marital status
· or pregnancy and maternity
Please note, you will be asked to provide evidence of your eligibility to work in the UK prior to interview selection.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are seeking a values-driven professional for a 12-month role (open to employees or freelancers) to lead income generation that grows our social businesses and deepens our impact on women’s health and wellbeing.
By driving growth across our women’s-only gym and studio, café, and meeting spaces, you’ll help create more opportunities for women to thrive and support our goal of achieving long-term financial sustainability by 2029.
Job title Head of Income Generation
Salary £60,000
Reports to CEO
Time commitment: 3 days a week (21 hours)
Start date: As soon as possible
Contract type - 12 months
Applicants must have the right to work in the UK.
We would consider a freelance contract
Location - London Bridge
About the organisation:
Our vision is a society where equity is the norm, where all women’s voices are heard, and where their health and wellbeing rights are respected and met.
Our mission is to create kind spaces where, as women, we focus on our health and wellbeing, support each other and challenge injustice
Strategic objective goals:
Together as women:
We create kind, nurturing spaces where we connect and improve our health and wellbeing
We create bespoke opportunities where we improve our understanding of ourselves and support each other through life’s big changes
We support each other to build confidence in our voice, use it to transform our lives and challenge the injustices we experience
The Bridge is a women’s health and wellbeing charity based in Southwark, one of London’s most diverse yet disadvantaged boroughs. Founded over 90 years ago, our purpose is to create spaces where women of all ages and backgrounds can connect, improve their health, and build resilience.
Our building brings everything under one roof: a women-only gym, a welcoming café, a range of wellbeing programmes covering all aspects of women’s lives, and specialist support groups for all sections of the community. Together these services offer accessible, affordable opportunities to look after both body and mind, while tackling social isolation and inequality.
We work together with communities who often feel left behind, offering a friendly, accessible place to turn to whatever their individual needs or circumstances. Over the decades, The Bridge has been a constant in people’s lives, even as the area around us has faced both growth and hardship.
About the role
The Head of Income Generation will play a pivotal role in strengthening the financial sustainability and social impact of our organisation. This 12-month position—open to both employees and consultants—will lead the development and implementation of a comprehensive income generation strategy across our three social businesses: our women’s-only gym and studio, our community café, and our meeting room hire service.
Working closely with the leadership team, the postholder will identify new income opportunities, enhance the visibility and market reach of our social enterprises, and ensure that all business activity aligns with our mission to improve women’s health and wellbeing.
This role is both strategic and hands-on—ideal for a results-driven professional who combines commercial acumen with a deep commitment to social purpose. By driving growth in our social businesses and expanding our audience reach, the Head of Income Generation will directly contribute to closing our organisational deficit by 2029 and amplifying our social impact
Our social businesses:
The Gym – Movement, Confidence, and Connection
Our women-only gym provides a safe and empowering environment for over 600 women to move, learn, and thrive. Led by trauma-informed trainers with expertise in women’s health, it offers 29 weekly classes that prioritise confidence, joy, and holistic wellbeing rather than weight loss. The gym embodies our commitment to preventative health and creates an inclusive community where women of all ages and backgrounds can focus on their strength, resilience, and self-care. As a cornerstone of our trading model, it sustains our mission while directly advancing it.
The gym has seen significant growth in both membership and the breadth of its offer, establishing itself as a trusted and empowering space for women’s health and wellbeing. With excellent member retention rates and a strong reputation for inclusivity, safety, and quality, the gym is now well positioned for its next stage of development. We see substantial potential to expand its reach, increase profitability, and deepen its social impact by engaging more women from our local and wider communities. A key focus will be on leveraging our existing member community to support peer recruitment and referral, strengthening the sense of belonging while driving sustainable growth. This next phase will build on the gym’s solid foundations to enhance both its commercial success and its contribution to The Bridge’s mission
The Café – Nourishing Food, Nurturing Community
Our café is the social heart of The Bridge — a welcoming, accessible, and inclusive space where everyone can connect, share, and feel at home. Serving seasonal, plant-based meals prepared in-house, the café champions women-led enterprises and affordable, healthy food. It hosts many of our wellbeing and creative programmes, and through initiatives like the Pay-What-You-Can Supper Club, supports emerging women chefs and builds everyday acts of care and solidarity. The café has the opportunity to not only advances our mission of improving women’s health and wellbeing but also generates vital trading income and partnership opportunities.
While it currently operates at a deficit, it plays a vital role in advancing our wellbeing and community objectives. We are now focused on realising its full commercial potential. A feasibility study is underway to explore a range of operational and business models that will transition the café into a sustainable, profit-making enterprise. Plans include expanding income-generating opportunities through hosting more events, developing an external catering offer, and maximising use of the space for private hire and functions during weekends. This work will ensure the café continues to embody our values while contributing significantly to the financial sustainability of The Bridge
Room Hire – Spaces that Enable Collaboration and Impact
Our professional meeting and event spaces are used by charities, community groups, and corporate partners for workshops, training, and strategic planning. With over 500 bookings a year and a 89% return rate, these rooms are known for their quality, warmth, and service. The income they generate supports our wider mission, while also acting as a catalyst for new partnerships and collaborations.
We now aim to build on this success by increasing utilisation on our most popular days (Tuesday to Thursday) and attracting new clients to fill capacity on Mondays, Fridays, evenings, and weekends. Plans include developing loyalty packages for regular clients and introducing new offers such as team wellbeing days that align with our health and wellbeing ethos. This approach will not only maximise income potential but also strengthen The Bridge’s role as a space where organisations connect, collaborate, and thrive.
Key responsibilities:
1. Income Generation Strategy
· Develop and implement a comprehensive income generation strategy for our social businesses (women’s-only gym and studio, café, and meeting room hire).
· Identify and pursue new revenue opportunities while aligning with the organisation’s mission and values.
· Monitor financial performance and make recommendations to meet growth and sustainability targets.
· Monitor return on investment of additional marketing spend
· Budget setting and management of cafe, gym and marketing budgets
· Support the development of medium-term (3-5 year) income generation roadmap to support sustainability, recommending organisational changes and scalable models beyond the 12 months.
2. Business Development and Partnerships
· Together with the CEO, build and maintain relationships with local businesses, community organisations, and stakeholders to drive collaboration and income growth.
· Explore new partnership opportunities that enhance both revenue and social impact.
5. Line and Task Management
· Provide leadership, guidance, and performance management for 1 or 2 managers
· Task manage the Head of Operations, who oversees room hire services, ensuring alignment with income generation and marketing priorities.
6. Performance Monitoring and Reporting
· Set measurable targets for income generation and and track progress regularly.
· Implement a CRM and/or data-dashboard system to track customer/member acquisition, retention, income per stream, marketing campaign performance, and present monthly/quarterly reports to CEO and Board.
· Report to the leadership team on performance, insights, and opportunities for improvement.
7. Values-Driven Leadership
· Embed the organisation’s mission and values into all business and marketing activities.
· Serve as a member of the Senior Leadership Team, contributing to organisational strategy, decision-making, and long-term planning.
Person Specification
Qualifications
· Relevant degree or professional qualification in business, social enterprise, or a related field.
· Professional development in leadership or business management is desirable.
Experience
· Proven experience of running or scaling a trading/social enterprise business (profit and loss accountability, membership acquisition/retention, pricing strategy, customer marketing). Ideally, specifically in at least one of the key areas of the business.
· Demonstrated track record of successfully managing multiple business streams or revenue-generating projects.
· Demonstrable ability to build, develop and lead a multi-disciplinary team (across café, gym, marketing/social media) and foster a culture of innovation and continuous improvement.
· Experience in developing partnerships and networks with other businesses and organisation that generate revenue and social impact.
Skills and Competencies
· Strong strategic thinking and planning skills with the ability to translate strategy into actionable plans.
· Excellent leadership, team management, and people development skills.
· Excellent interpersonal and influencing skills – able to engage with senior stakeholders (local businesses, funders, community organisations), and act as an ambassador for the organisation.
· Commercial acumen with strong analytical skills to monitor performance and make data-driven decisions.
· Ability to balance financial objectives with social mission, embedding values in all activities.
· Proficiency in digital marketing, CRM systems, and business reporting tools.
Personal Attributes
· Values-driven, with a genuine commitment to women’s health, wellbeing, and social impact.
· Creative, proactive, and results-oriented, with the ability to identify and pursue new opportunities.
· Collaborative and adaptable, able to work across teams and contribute to senior leadership decision-making.
· Resilient and solutions-focused, able to navigate challenges and achieve targets in a fast-moving environment
The client requests no contact from agencies or media sales.
Hofesh Shechter Company seeks a Head of Finance and Operations to join our leadership team at Somerset House. This pivotal role manages strategic three-year budget planning and core functions including Finance, HR, IT and Governance.
Reporting to the Executive Producer, you will provide essential oversight to help achieve our creative and commercial goals. In this role, you will be expected to actively drive an entrepreneurial culture by adding your voice and ideas to the exploration of new income streams and providing the financial analysis and insight needed to strengthen fundraising initiatives and core business functions.
We require an experienced professional with accountancy qualifications and strong operational skills to oversee business functions and strategic planning. A supportive leadership style is essential.Knowledge of the arts or charity sector is required; experience with Theatre Tax Relief and NPO funding is highly desirable.
The client requests no contact from agencies or media sales.
This is a challenging, exciting and rewarding role for a highly motivated, enthusiastic and pro-active fundraising professional with a strong background in community engagement and communications. You will continue building the public profile of St Petrock’s and be responsible for generating the income needed to run and further develop our vital and life-saving services.
About St Petrock’s (Exeter) Ltd: St Petrock’s is Exeter’s local, values-led and much-loved homelessness charity, created and supported by the local community to provide vital services for rough sleepers and other people experiencing homelessness, and those at risk of homelessness in Exeter. For more details, please visit our website.
About the role: You will be creative, self-motivated, conscientious and energetic, and have superb interpersonal and communication skills to engage effectively with a wide range of people and build the supporter base of St Petrock’s. You will have strong project and event management skills to lead on major fundraising campaigns and events such as our annual Christmas fundraising video campaign, the Big Night Out sponsored sleepout, and the Big Night In fundraising dinner, along with the imagination and drive to develop a full programme of public fundraising challenges and events. You will also have the knowledge and drive to develop legacy giving and major donor programmes and, supported by the Fundraising and Communications Officer, will be responsible for our social media platforms, website, media relations, and other external communications.
You will be primarily based at the St Petrock’s homelessness centre, with the opportunity for some hybrid working (at home or at local co-working venue). Given the nature of the role, it is essential that you have a suitably insured vehicle and are able to attend meetings and events outside normal working hours to share about St Petrock’s as needed.
Applications:For more detail (including a full Job Description & Person Specification) and how to apply, please download the Job Pack from our website or in the ad attachments.
To complete your application, please send us your CV, covering letter and a disclosure form as per the details in the Job Pack, outlining why you feel you are an ideal candidate for this post.. (These can also be emailed to us following the details in the pack).
Closing date for applications: Monday 16th February 2026 at 9am
Please contact Peter Stephenson, Chief Executive via the contact details in the Job Pack if you would like to have an informal discussion before applying (including a contact phone number if you would like to arrange a call back).
St Petrock’s is fully committed to safeguarding the welfare of vulnerable adults and children. We use “safer recruitment” practices throughout our recruitment processes, and all successful candidates will be subject to the highest level of DBS check that is legally permissible for their role. Any offer of employment is subject to a satisfactory DBS check. Applicants should understand that a criminal history will not necessarily bar applicants from this role but will be subject to risk assessment.
We exist to stand with & for people experiencing homelessness. We will not give up until everyone in the Exeter area can enjoy a place to call home.



The client requests no contact from agencies or media sales.
Help power life-changing support through excellent financial operations
Future Dreams is a pioneering UK charity providing psychological, practical, and emotional support to people diagnosed with breast cancer. We also champion early detection through breast health masterclasses and fund vital research into secondary breast cancer.
Based at Future Dreams House in King’s Cross — our welcoming breast cancer support centre — we deliver a vibrant programme of in-person and online services, community activities, and one-to-one support with specialist nurses, counsellors, and therapists. Everything we do is driven by one clear belief: nobody should face breast cancer alone, or without hope.
We are now looking for a Finance Assistant to join our growing team and play a key role in strengthening our in-house finance function.
About the role
This is a fantastic opportunity for an organised, detail-driven finance professional who wants to develop their career within a purpose-led charity.
Working closely with the Finance Manager, you will support the smooth day-to-day running of our finance operations, ensuring transactions are processed accurately and on time, records are well maintained, and financial controls are consistently applied. You’ll contribute to reliable reporting, support audit and compliance activity, and help build efficient processes that enable the charity to operate effectively.
You will also work collaboratively with colleagues across the organisation and liaise with suppliers and external stakeholders, becoming a trusted part of a friendly, supportive team that values accuracy, integrity, and continuous improvement.
What we offer
- Salary of £30,000 – £35,000 per annum (depending on experience)
- 25 days annual leave plus bank holidays
- Additional one-week paid shutdown over Christmas and New Year
- Hybrid working (a mix of office-based and remote working)
- Free weekly yoga sessions
- A warm, inclusive working environment in a mission-driven organisation
To apply, candidates should download and complete our application form and submit it along with an up to date CV.
The client requests no contact from agencies or media sales.
The Role:
• Provide expert technical advice to landowners and farmers on woodland creation, ancient woodland restoration, and sustainable management, ensuring all work aligns with the UK Forestry Standard and Woodland Trust principles.
• Lead site-level assessments and surveys to design diverse projects, ranging from small-scale planting and innovative agroforestry to large, landscape-scale conservation schemes.
• Guide landowners through funding mechanisms, identifying appropriate grants and support offers to increase confidence and uptake in nature-positive interventions.
• Manage the full project lifecycle, including planning, budgeting, contractor oversight, and reporting to ensure delivery is on time and cost-effective.
• Build and maintain strong relationships with internal teams and external partners to secure funding and share best practices in wooded habitat innovation.
• Utilize GIS and CRM systems to maintain accurate records of site assessments, client contacts, and project progress.
• Collaborate across the Trust (Outreach, Estate, Policy, and Comms) to develop new engagement strategies and maximize publicity for conservation successes.
• Champion best practices in woodland management, identifying opportunities to demonstrate innovation and communicate these wins to a wider audience.
The Candidate:
• Experience of working in the land management sector, preferably in woodland conservation, and a working knowledge of land management funding streams including grants.
• You have an enthusiasm for the environment and share our core values-Grow Together, Explore, Focus and Make it Count.
• Proven ability to successfully manage and deliver landscape-scale projects, including ensuring targets are met on time and within budget.
• Experience of overseeing a complex and diverse programme of activity and working as part of a team to ensure it is delivered effectively.
• You’ll have extensive experience in delivering woodland creation both practically on the ground, and through advising others. You’ll also have experience working on landscape scale projects ideally where this engages with individual farmers and landowner, organisations, businesses or councils.
• You’ll have a collaborative approach, with the ability to work with multiple teams, building relationships with both internal and external stakeholders effectively.
• Experience of partnership working, and excellent skills in networking and relationship development and management.
• Track record of building and maintaining positive relationships with landowners, partner organisations, contractors and local communities.
• The role is based in Northern Ireland and will require travel to sites and offices. A driving licence will be required.
Our Organisational Nature enables us to better understand what it means to be part of the Woodland Trust, empowering us to make an impact, every day. We want you to be able to role model our values; ‘Grow Together’, ‘Focus’, ‘Explore’ and ‘Make it Count’ to ensure each of us plays our part in helping to protect, restore and create our woods and trees.
Benefits & Wellbeing: Joining our team means you'll be a big part of tackling environmental and climate issues. We take good care of our staff, offering support and training opportunities. We also offer:
• Enhanced Employer Pension
• Life Assurance
• Flexible & Hybrid Working Options
• Generous Annual Leave
• Enhanced Parental Pay
• Employee Assistance Programme
Commitment to Diversity & Inclusion: The Woodland Trust embraces diversity and inclusion. We want our team to reflect the UK's diverse community. We support people from all backgrounds to apply, especially those who are under-represented.
Application Advice: For fairness we keep our candidates’ personal details hidden from the hiring managers, we do not ask for your CV at application stage OR so they do not see your CV until shortlisting is completed. Make sure that your Personal Statement clearly shows how your skills and knowledge link to the specifications in the job description and you share with us your passion for the role.
Acceptable Use Policy - Artificial Intelligence (AI)
We understand that candidates may choose to use AI tools to support their job applications-for example, to help structure or edit written responses. We welcome the use of AI in this way, particularly where it helps improve accessibility, such as for neurodivergent applicants. However, we ask that any information submitted reflects your own experience, skills and understanding. During interviews, candidates are expected to respond independently without the use of AI tools.
Interviews will be held via Microsoft Teams.
The client requests no contact from agencies or media sales.
Crisis is the national charity for people experiencing homelessness. We have embarked on our 10-year strategy for ending homelessness. We know it is not inevitable. We know together we can end it.
Location: London based, with hybrid working in line with Crisis’ Hybrid Working Policy
You’ll be joining a team dedicated to raising vital year-round income and making Crisis supporters feel valued and inspired. This role will support the delivery of our Mid-Value Programme, as we continue to grow this crucial source of sustainable income and inspire more supporters to deepen their commitment to ending homelessness.
About the role
Mid-value giving sits at the heart of our new Brand, Marketing and Fundraising Strategy as one of our highest-priority income streams. As Individual Giving Executive, you’ll play a key role in delivering a programme of appeals, stewardship and supporter experience that delivers real tangible impact for Crisis and brings people closer to our mission to end homelessness.
As we evaluate and refine our Mid-value offer to supporters, you’ll be using creativity and innovation to develop campaigns and communications to inspire people with this way of giving. By collaborating with colleagues from across the organisation and our trusted partners, you’ll be bold in delivering an impactful stewardship programme that nurtures our supporters’ consideration and creates new opportunities for them to feel valued. You’ll take an equitable approach in sharing stories of people experiencing homelessness, to deepen our supporters’ engagement and bring them closer to our mission.
About you
We’re looking for an organised project-manager and ideally someone with experience of delivering communications to a mass audience and/or more tailored stewardship. You’ll be an excellent communicator, online and in print, and be comfortable having tactful conversations with our supporters.
We are a dynamic team that delivers results and we’re entering a crucial planning phase for Crisis. So we’re looking for someone who can learn quickly and happy to get involved with multiple projects straight away. To be successful in this role you will:
- be an effective project-manager, adept at engaging and influencing stakeholders and fostering collaboration to achieve objectives
- enjoy thinking creatively and using storytelling to bring complex issues to life
- be confident in your communication skills, whether writing persuasively for a specific audience or talking 1:1 with a supporter of Crisis
- be comfortable using digital platforms and technology and working with data to improve outcomes
- take an organised and proactive approach to managing your workload and balancing different priorities
- be a solutions-focused problem solver and ready to adapt to a changing environment
Previous experience in direct marketing or stewardship is essential, ideally within a fundraising context. Most of all we’re looking for a candidate who’s passionate about ending homelessness and can play an active role in a busy, diverse and dynamic team.
Please see the full Job Pack linked below, for a full list of requirements for this role. We realise that long lists of criteria can be daunting, and you may not want to apply for a role unless you feel 100% qualified. However, if you feel you have relevant examples to answer the screening questions, we encourage you to apply.
We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities, and backgrounds.
Working at Crisis
Our values, Bold, Impactful, Collaborative and Equitable, are at the heart of everything we do as we continue in our mission to end homelessness.
Our staff, members and volunteers are vital to getting the right government policies in place, providing breakthrough services, and building a supportive community. We’ll lead by example to nurture a positive and ambitious workplace guided by ending homelessness.
As a member of the team, you will have access to a wide range of employee benefits including:
- A competitive salary. Please note our salaries are fixed to counter inequity and we do not negotiate at offer stage
- Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy
- Pension scheme with an employer contribution of 8.5%
- 28 days’ annual leave (pro rata) which increases with service to 31 days and the option to purchase up to 10 additional days leave
- Enhanced maternity, paternity, shared parental, and adoption pay
- Flexible working around the core hours 10am-4pm
- Wellbeing Leave to be used flexibly
- And more! (Full list of benefits available on website)
Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience, and career.
When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.
How do I apply?
Please click on the 'Apply for Job' button below. Our shortlisting process is anonymised as part of our commitment to equality, diversity, and inclusion. We do not ask for CVs, instead we ask you complete the work history section and answer the screening questions for us to be able to assess you fairly and objectively. At least two members of staff score all applications.
Closing date: Sunday 22nd February 2026 at 23:59
Interview date and location: Week commencing 2nd March 2026, online via Teams
Interview process: Competency based interview
AI in Job Applications
We understand some candidates use AI tools when applying. Whilst we welcome the use of technology to support clear communication and structure, we want to learn more about you, so please ensure that your application reflects your own skills, knowledge and experiences
Accessibility
We want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please email our Talent Acquisition team to discuss how we can help.
Registered Charity Numbers: E&W1082947, SC040094
The client requests no contact from agencies or media sales.
We're looking for a kind, compassionate and resilient female Specialist Support Worker to join our Learning Disabilities Social Care Service in Stratford Road.
£29,110.00 per annum, working 40 hours per week.
Want to feel like you're part of one team? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
Our benefits include:
- Annual leave increasing up to 30 days with length of service
- Free DBS
- Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
- Fully paid induction programme and further training
- ILM courses and Apprenticeship Programmes
- Cycle to work scheme
- Employee Assistance Programme for 24-7 confidential support
- Online wellbeing resources
- A generous pension - we will contribute up to 4% and life assurance cover up to £10,000 (T&Cs apply)
- Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
What you'll do:
- Building supportive, trusting relationships with customers and creating a positive atmosphere
- Carrying out holistic assessments of new customers which incorporate relevant statutory referral information
- Conducting regular key work sessions that are innovative and engaging in order to achieve Support Plan goals
- Create support plans for providing appropriate services based on on-going assessment and reflecting the services and resources available to enable customer to progress in their recovery
- Ensuring ongoing assessment and management of risks associated with customers within an attitude of 'positive risk taking
- Provide support and access to relevant services to enable customers to continue their recovery and empower customers to self-manage their medication regimes through individual re-enablement programmes and informed decision making
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead
About you:
- Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
- Exudes a warm friendly presence and open behaviour
- Prefers working as part of a group or team
- Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
- Has a practical and logical mind and is naturally well organised
- Thrives on change and enjoys dynamic diverse environments
- Is confident with high levels of self-esteem
What you'll bring:
Essential:
- NVQ Level 2/3 or equivalent with some or equivalent sector work experience
About us:
Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities.
We have a strong social purpose and we live and work by our values:
- We focus on Excellence and innovation.
- We are Caring and Compassionate.
- We are Inclusive and Trusted.
- We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
Please see the full Job decription on our website
About Friends of Ibba Girls School (FIGS)
Friends of Ibba Girls School, South Sudan (FIGS), is a registered UK Charity (114620) set up in 2011, at the request of local community leaders to help build and develop a girls’ boarding school in South Sudan. Ibba Girls Boarding School now educates over 320 primary and secondary school girls from across Western Equatoria State and employs around 40 staff.
The school provides high-quality education in a context where most girls leave school before completing primary education and very few reach secondary level. FIGS is a relatively small UK-based charity with a strong national reputation and a substantial impact, demonstrating what high-quality girls’ education can achieve in South Sudan. FIGS works closely with Windle Trust International, which provides technical, financial and organisational support to the school in South Sudan.
FIGS raises approximately £500,000 each year to meet the running and development costs of IGBS and FIGS. Fundraising and effective communications are therefore central to our mission. We are a small team and are looking for someone who will thrive in a varied role, is proactive, organised, and capable of handling multiple demands, with a readiness to learn and take on additional responsibilities.
The Role
This role involves supporting both fundraising and communications activities, alongside essential administrative functions. The Fundraising and Communications Officer will play a key role in implementing FIGS’ fundraising and communications plans, supporting donor engagement, campaigns, events, and day-to-day operational administration. You will be working closely with our Head of Fundraising and Communications, ensuring that FIGS has the resources to continue to support the education and boarding of over 320 marginalised girls in South Sudan.
The role is home-based but requires the ability and willingness to travel to fundraising and supporter events across the UK, including occasional evenings and weekends.
FIGS is a trustee-led charity, with an active and engaged Board that plays a hands-on role in governance, strategy, fundraising and ambassadorial work. Trustees bring a wide range of experience, including diplomacy, international development, education, finance and communications, and work closely with staff to ensure the charity is well-run, accountable and effective.
While Trustees retain strategic oversight and are closely involved in key decisions, FIGS also has a small paid staff team responsible for day-to-day operations, fundraising delivery and communications. The culture is collaborative and supportive, with regular interaction between Trustees and staff, and a shared commitment to the success of Ibba Girls Boarding School.
The staff team currently consists of:
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Head of Fundraising and Communications, responsible for overall fundraising strategy, communications, donor relationships and line management
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Fundraising and Communications Officer (this role), supporting the delivery of fundraising and communications activity, donor engagement and essential administrative functions
Staff work remotely within the UK and collaborate closely online, with regular team meetings and clear priorities. In South Sudan, Windle Trust International acts as FIGS’ managing agent, providing professional management and operational oversight of Ibba Girls Boarding School.
This role sits at the heart of FIGS’ fundraising and communications work. You will work closely with the Head of Fundraising and Communications, interact regularly with Trustees (particularly around campaigns, events and reporting), and help ensure that systems, supporter engagement and communications run smoothly and professionally.
The role is well-suited to someone who enjoys working in a small, mission-driven organisation, is comfortable with a degree of trustee involvement, and values collaboration, clarity and shared responsibility.
Key Responsibilities
Fundraising and Communications
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Support fundraising plan delivery: Assist in achieving income targets and KPIs, including helping to draft grant applications and end-of-project reports.
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Campaign and appeal support: Assist with planning and delivery of fundraising campaigns and appeals (digital and postal).
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Donor communications: Draft and support newsletters, blogs, appeals, event invitations, and other donor communications
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Relationship-building: Support engagement with individual donors, community groups, churches, schools, and other supporters
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Events support: Assist with organisation, promotion, and delivery of webinars and in-person fundraising/supporter events.
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Online presence: Help maintain and develop FIGS website, email marketing, social media content, and video content.
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Donor stewardship: Ensure supporters are thanked promptly and follow-up actions are completed in line with policy.
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Ambassadorship: Represent FIGS positively in communications and at events.
Administration and Fundraising Support
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Database and record maintenance: Update CRM and administrative records.
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Administrative support for campaigns and events: Help coordinate fundraising activities and materials.
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Communications materials coordination: Maintain photo/video archive, collateral, and documentation.
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Administrative support for smooth running: Ad hoc tasks as agreed with Head of Fundraising and Communications.
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Trustee and volunteer support: Practical arrangements for events and supporter engagement.
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Support Head of Fundraising and Communications with monthly fundraising and communications reports
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Gift Aid and basic financial support (future): Assist with processing if needed.
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Team meetings: Prepare for and attend weekly online meetings.
And other duties from time to time as set out by the line manager.
Person Specification
Essential
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Experience in fundraising, communications, charity administration or a closely related role.
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Experience of fundraising from Trusts and Foundations, digital fundraising, email fundraising, or demonstrable transferable skills.
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Strong written communication skills, with the ability to write clearly and engagingly for different audiences.
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Excellent organisational and administrative skills, with strong attention to detail.
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Confidence in using databases/CRMs, email marketing platforms and standard office software.
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Understanding of, or willingness to learn, GDPR and good practice in supporter data management.
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Ability to work independently from home and manage competing priorities.
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UK-based, with the ability and willingness to travel to events across the UK.
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Commitment to FIGS’ values and to the importance of girls’ education.
Desirable
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Experience supporting or delivering digital fundraising campaigns.
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Experience of fundraising in a small charity environment.
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Experience of video editing for communications purposes.
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Experience supporting events (online or in-person).
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Experience managing or contributing to websites and social media for an organisation.
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Familiarity with Gift Aid processes.
Equality, Diversity and Inclusion
FIGS is committed to equality, diversity and inclusion, and welcomes applications from people of all backgrounds and identities.
How to Apply
To apply, please submit:
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A CV
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A supporting statement (up to 500 words) explaining your suitability for the role and how you would contribute to FIGS’ fundraising and communications work.
Please also include details of two referees.
Applications should be submitted via Charity Jobs. Interviews will be held remotely.
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Application Deadline: February 23rd
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First round interviews: WC March 2nd
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Second round of interviews: WC March 9th
Friends of Ibba Girls School, South Sudan aims to improve the opportunity and quality of primary and secondary schooling for marginalised girls.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Description
Salary: £85k-£90K DOE
Hours: 37.5 per week
Reports to: Director of Policy and Oversight
Location: Harlow, Essex. Regular travel required to London and Scotland. Harlow is Easily commutable from London Liverpool Street or Tottenham Hale Station. We offer a free minibus service to/from Harlow Town Train Station as well as free parking and EV charging on site.
Extra Information: Open to conversation on hybrid, flexible and compressed working arrangements. Regular travel to London and Scotland is required including Government meetings.
About the role:
Lead the Scheme Oversight function to ensure the Motability Scheme consistently delivers choice, value for money and excellent customer service for disabled people. The role includes setting the Oversight strategy, developing the Scheme’s performance management framework, reporting on performance to internal/external parties and assisting/managing key stakeholder relationships across Motability Foundation, Motability Operations and Government departments.
What you will be doing:
Policy and Planning:
- Monitor UK Government policy and proposals with material impact on the Scheme; coordinate Motability’s position and implications for Oversight.
- Lead annual Oversight strategy refresh and contribute to Motability’s Strategic Plan.
- Chair (or deputise for Director at) Scheme Oversight governance forums and ensure well‑prepared agendas, papers and decisions flow to Governors and SOC.
- Undertake ad hoc projects to develop Motability or Scheme services as required.
Governance & Performance Monitoring:
- Manage the contractual relationship between Motability Foundation and its service providers in a collaborative manner.
- Own the Oversight performance framework (KPIs, targets, thresholds) and coordinate performance reporting activities to provide monthly updates to key stakeholders.
- Lead operational reviews of Motability Operations’ delivery, commissioning deep dives where issues or opportunities are identified.
- Sponsor customer satisfaction and experience measurement across Scheme services, ensuring findings inform improvements.
Leadership:
- Act as a liaison between Motability Foundation and Motability Operations, ensuring collaborative & effective oversight.
- Own key relationships within the Motability Operations executive leadership, Motability Foundation
- Board and key Government officials.
- Build a high‑performing oversight team culture of openness, integrity, and collaborative challenge; set and monitor KPIs.
Your experience:
Must haves:
- A successful track record at senior executive level.
- Experienced in strategic planning and performance management within a customer focussed organisation.
- Experience of working with Government departments or regulators.
- Experience in negotiating and managing commercial contracts.
- High level of financial and analytical skills.
- Knowledge of qualitative and quantitative performance standards.
- Experienced in preparation of complex reports.
- Awareness of current government including European, economic and business issues.
- Strong communication skills, written, verbal, presentation.
- Inspirational individual, passionate about customer service.
- Strong planning skills. Commercially astute. Thoughtful.
- High level influencing skills, with excellent team skills and the ability to build strong relationships with stakeholders.
- Understands the importance of personal mobility for disabled people.
Nice to haves:
- Experience within automotive or consumer finance businesses. ·
- Previous experience with consulting or advisory role.
- Understanding of consumer credit and the economics of car financing (leasing and hire purchase).
If you’re interested in applying and excited about working with us but are unsure if you have the right skills and experience, we'd still encourage you to apply.
Benefits
Who are we?
We are building a future where all disabled people have the transport options to make the journeys they choose.
We fund, support, research and innovate so that all disabled people can make the journeys they choose. We oversee the Motability Scheme and provide grants to help people use it, providing access to transport to hundreds of thousands of people a year. We award grants to charities and organisations who provide different types of transport, or work towards making transport accessible. We also carry out ongoing research, in partnership with disabled people and key stakeholders in the industry, to inspire innovations that continue to champion accessible transport for all.
Why choose us?
We want working for the Motability Foundation to be the best career move you’ve ever made. When you join the Motability Foundation you will join a group of people who are supportive, innovative and motivated to improve the lives of our beneficiaries.
We value everyone’s unique qualities and celebrate having a diverse, equitable and inclusive culture where everyone feels safe to be their authentic selves. This is embedded into our values, Collaborative, Respectful and Evolving.
We bring our people together through our People Forum, Equity, Diversity and Inclusion Forum, Social Squad and our Wellbeing Champions and our employee Spotlight Awards help us recognise the excellence and dedication of our staff.
We are proud to be recognised as Disability Confident Leader, have attained Platinum Level Award for Investors in People and are members of the Business Disability Forum.
A career with Motability Foundation can offer you so much more than earning potential, we pride ourselves in offering some fantastic benefits. Some of these include:
- 26 days annual leave, plus the option to buy/ sell up to five days.
- One wellbeing day for extra flexibility.
- Pension scheme - Up to 20%, including a 10% non-contributory contribution and matched contributions up to 5%.
- Life Assurance of four times your salary.
- Private healthcare through BUPA for you and your family, along with a Medicash Health Plan.
- Employee assistance programme: GP appointments, eye tests, flu vaccinations, sick pay and free gym and yoga sessions.
- Enhanced Parental Leave, including Adoption Pay.
- Free parking, EV charge points and a minibus service to/from the town centre and train station.
- Fresh fruit, breakfast snacks, and a Dress for Your Day dress code.
- Learning and development opportunities to help you grow.
Our vision is to create a charity where everyone feels like they belong, benefits from and participates in, the work we do. We actively encourage applications from people of all backgrounds and cultures, and we aim to be an employer of choice for candidates with disabilities.
As a Disability Confident Leader, we have committed to ensuring that disabled people and those with long term health conditions have the opportunities to fulfil their potential. We want to ensure everyone has the opportunity to perform their best when interviewing and when working with us, so if you require any reasonable adjustments that would make you more comfortable, please let us know so that we can do our best to support you.
To help us create an inclusive workplace we are committed to offering to interview every disabled applicant who meets the minimum criteria for the job. Some of our roles attract a high volume of applications and in some circumstances, we may need to limit the number of interviews offered to disabled and non-disabled candidates.
We are building a future where all disabled people have the transport options to make the journeys they choose.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Title: Support worker
Location: London Borough of Tower Hamlets
Salary: £28,808.00 per annum
Hours: Hours: 40 hours per week, including weekends
Contract: Permanent
PRHA is a great place to work – Our award-winning teams work together to improve the lives of our residents and make a real contribution to ending homelessness. As an IIP Gold standard employer, we value our staff and commit to develop their skills and support them in their important work.
We have an exciting opportunity for Support Workers within two of our specialist services. We are looking for self-starters with a passion for sparking change in people’s lives. You will have the necessary skillset to empower people and support residents to achieve their goals.
PRHA hostels guarantee a fast-paced, challenging and dynamic environment where no two days are ever the same. We are seeking motivated and energetic individuals to join our teams and help our residents to change their lives for the better.
We are looking for:
Competencies
- Knowledge, empathy, understanding and proven ability to work creatively and engage homeless people whose alcohol/ drug misuse/ mental health/ complex trauma has had significant effect on their physical and mental health, social and coping skills .
- Ability to assess needs, risks (within a framework of positive risk taking) and develop user led support plans.
- Awareness of and ability to identify and address health and care issues with partners, especially substance misuse, mental health, dementia etc.
- Ability to respond to challenging behaviour in a safe way.
- Ability to develop successful professional relationships, working collaboratively with external and internal partners , sharing expertise and learning from colleagues in health, social care,probation and voluntary sector etc
- Knowledge of and commitment to service user involvement, self empowerment, equalities, diversity andservice improvement
- Basic understanding of the principals of delivering support within a Psychologically Informed Environment (PIE) and commitment to working within this model
- Robust knowledge and practical application of adult safeguarding requirements.
- Knowledge and understanding of Healthand Safety in a hostel setting, including dealing with emergencies and working alone.
- A good listener and communicator at all levels, including people with communication difficulties
- A good standard of literacy, numeracy, computer skills and the ability to write accurate and succinct reports.
- Proven ability both to work within a team and use initiative to problem solve.
- Excellent time management skills
- Willingness and ability to support personal care where the service user is at risk
- Ability to implement policies and procedures,standing orders and financial regulations
What we offer
We offer our staff a generous benefits package, which includes:
- Pension Scheme – We offer a group stakeholder pension scheme with 3% employer's contribution, employee contribution is 5%
- Holidays - Employees receive up to 22 days annual leave plus bank holidays rising with long service
- Medical – we provide a “Cash Back" Scheme for a range of services such as dental, physio, chiropody, health& wellbeing
- Training Programmes – We provide comprehensive training to our employees to enable them to grow in their career and achieve their professional aspirations.
- Season Ticket Loans – We offer interest-free season ticket loans after successful probation
- Life Assurance - Upon death whilst in service, a Death in Service payment may be made according to the scheme rules. The payment covers 3 times of the employee’s annual salary.
How to apply
Please read the full Job Description & Person Specification which can be found on our website. To apply, please send your CV and Supporting Statement outlining your interest in working for PRHA and explaining how you meet the criteria set out in the Job Description & Person Specification. Please send your CV and Supporting Statement by clicking the Apply Now button. Furthermore, applications with no attached personal statement explaining how you meet the job description will not be considered.
It is required for this post that the successful candidates will have to complete an enhanced DBS disclosure check.
The client requests no contact from agencies or media sales.
Job Title: Chief Medical Advisor (SCS2)
Organisation: Department for Work & Pensions (DWP)
Salary: Circa £145,000
Locations: London, Leeds, Sheffield (hybrid, 60% in the office)
Key Benefits: Civil Service pension scheme (28.97% employer contribution), 25 days annual leave (+9 days of Bank Holiday leave)
Application Closing Date: Monday 2nd March, 10am
The Department for Work and Pensions (DWP) is seeking a permanent Chief Medical Advisor. This is an SCS2 grade role and an outstanding opportunity to work in the largest Civil Service Department that touches the lives of citizens the length and breadth of the UK.
This is a unique opportunity for a senior medical professional to provide expert advice to inform policy, legislation, and delivery decisions at the UK’s biggest public service department, where we administer the State Pension and a range of working age, disability and ill health benefits to around 20 million claimants and customers.
This role will be the Senior Responsible Officer (SRO) for Clinical Governance and Clinical Profession. The postholder will build strong relationships with senior leaders, including the Permanent Secretary, ministers, and external stakeholders, ensuring clinical advice is accurate and of the highest quality. The role requires strong team leadership, promoting an inclusive environment for clinicians to encourage development and growth while ensuring compliance with legislative requirements.
As the Department’s most senior medical professional, you will provide expert advice on clinical policy and clinical governance matters to DWP Ministers and senior leaders across DWP including the DWP Executive team. The role will also work closely with other clinical teams across government as well as external organisations such as regulatory bodies, external providers and charities.
The Department has an ambitious reform agenda including priorities set out in the Get Britain Working White Paper and the Pathways to Work Green Paper and a focus on tackling rising youth inactivity.
As Chief Medical Advisor you will bring professional expertise to complex problems, influencing right at the heart of decision making. You will be a strong relationship builder, able to work effectively across a large and complex organisation, and operate as an inspiring leader.
This role has four major components:
- Leading a team of approximately 50 colleagues providing clinical advice across DWP, you will act as the Department’s expert on clinical policy matters and work with officials across the Department to ensure Ministers receive the highest quality advice on clinical policy.
- Provide the in-house clinical advice relating to disability, work, and health within DWP for Ministers and the Executive team.
- Operate as Head of Clinical Profession, where you will be responsible for training, appraisal, and revalidation of c.200 clinicians in DWP, ensuring they are in good standing with their regulatory body. There is also a dotted line of professional responsibility to 5,500 healthcare professionals within contracted provider organisations.
- As SRO for Clinical Governance, you will oversee the DWP Caldicott Guardian and Clinical Safeguarding Lead, providing final sign-off for sanctions and waivers on behalf of the Secretary of State.
The successful candidate must be able to demonstrate their knowledge, experience and skills against the following essential criteria:
- Excellent strategic thinking skills, with the ability to understand both complex policy detail and high level, strategic connections across a broad portfolio and an outstanding eye for critical detail.
- Experience of delivering practical and innovative responses to complex issues and responding to unplanned circumstances.
- Strong technical skills relevant to clinical safeguarding with expertise in occupational health or functional medicine.
- Evidence of exceptional leadership and ability to lead multidisciplinary clinical education teams and / or programmes to ensure understanding of all roles across the 5,500 strong clinical profession, including the ability to motivate and inspire an experienced and diverse clinical team.
- Ability to demonstrate credibility to inspire the respect of both internal and external stakeholders at Director level and above.
Applicants must also meet the following qualification and membership requirements:
- A clinically active doctor with license to practise with GMC.
- Candidates must meet minimum ‘Continuing Professional Development’ (CPD) requirements (i.e. be up-to-date) in accordance with the requirements of the appropriate recognised professional body.
- Medical qualification MBChB or equivalent.
It is desirable that applicants hold a faculty of medical leadership recognition to ensure profession leadership is credible.
A detailed candidate pack is available for more information on the vacancy.
Prior Civil Service experience is not a pre-requisite, however, applicants must demonstrate the ability to operate at scale in a complex environment. DWP are an equal opportunity employer and value diversity in our organisation, we welcome applications to help us reflect the citizens we serve.
This role can be based in the following DWP Hub locations: London, Leeds, or Sheffield.
Hybrid working policy: The expectation is that that this role would require the successful candidate to be in the office more than 60% of the time. Travel to other DWP and official locations including London is required which may include overnight stays.
Alongside your salary, the Department for Work and Pensions contributes 28.97% towards you being a member of the Civil Service Defined Benefit Pension scheme.
Applicants will be required to provide an up-to-date CV and supporting statement (up to 1,250 words) detailing how you meet the role’s requirements. You will also provide a completed online diversity monitoring form.
The closing date for applications is Monday 2nd March 2026 at 10:00am.
In addition to Security Check (SC) level clearance, this role will also be subject to an Enhanced Check. Candidates who do not already have this level of clearance can have this undertaken post-appointment. In all cases the appointment remains conditional on this level of security clearance.
DWP is recognised as a Disability Confident Leader, demonstrating the departmental commitment to attracting, recruiting and retaining disabled people and supporting them in achieving their full potential. We run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria for the advertised role. This vacancy is also part of the Great Place to Work for Veterans (opens in a new window) initiative.


