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Customer services and data manager jobs
Page 12 of 12
London, Greater London (On-site)
£55,000 - £60,000 per year
Full-time
Permanent
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job description
About The Clink Charity
The Clink Charity, founded in 2009, aims to prevent and reduce reoffending through training, reintegration, and support. We deliver hospitality and horticulture training behind the prison walls and in the community by creating an environment where our students are supported to gain the skills, confidence and qualifications they need to rebuild their lives.
Since that time, we have trained approximately 5,000 people in prison and delivered 2,600 City & Guilds qualifications in a variety of hospitality and food courses.
What makes The Clink so unique is our post-release support and mentoring programme that reintegrates an offender back into society through assistance with health and mental health issues, housing, employment, family connections and friendships.
The charity operates an award-winning fine-dining restaurant open to the public inside HMP Brixton, training kitchens in the prison estate, horticulture projects at HMP Send and HMP Erlestoke, a commercial bakery in Brixton, and a bespoke delivery service, Catered by Clink.
Additionally, Clink Events is our social enterprise catering business with food produced by the women in HMP Downview and also in an additional kitchen at Herne Hill and then served by alumni on front of house at some of the best venues in London including: the Guildhall, the Science Museum, Cutty Sark, Kew Gardens and the Camden Roundhouse. In 2025, across 239 events, The Clink fed 43,000 people.
More information can be found on our website and social media channels.
About The Role
Working pattern: Full time, 9am-5pm Monday-Friday, 3-4 days in the office, or on site at projects in prison or in the community.
Location: Our Head Office is in Herne Hill, SE24 London (7 min walk from Herne Hill station)
Our Head of Fundraising & Brand is a vital leadership role within The Clink Charity, responsible for securing the income, profile and partnerships needed to sustain and grow our life-changing work.
This is a broad and influential role, providing strategic leadership across fundraising, communications, marketing and brand. Working within our portfolio of prison and community-based projects, the postholder will help ensure that The Clink's impact is communicated in a compelling and consistent way to funders, supporters, partners and the wider public, while developing sustainable income streams to support our long-term ambitions.
Building on The Clink's strong reputation and proven impact, the Head of Fundraising & Brand will lead the development and delivery of a fundraising and communications strategy that extends beyond grants to encompass major donors, corporate partnerships, individual giving, events and other income opportunities. Through powerful storytelling, audience growth and brand development, they will increase awareness of our work, strengthen engagement with key stakeholders and create new opportunities for fundraising, partnerships and commercial income generation.
Working closely with the Chief Executive, Director of Finance & Resources and senior leadership team, the postholder will lead and develop a talented fundraising and marketing team, cultivate strategic relationships and identify new opportunities for growth and collaboration.
As The Clink continues to expand its reintegration, training and employment programmes, this role will play a central part in securing the resources needed to support that growth, strengthen our brand and increase engagement with our mission to reduce reoffending.
If you are a strategic and ambitious fundraising leader with a track record of generating income, building partnerships and inspiring teams, and are passionate about creating meaningful social change, we would love to hear from you.
A Little About You
You could be a great fit for our Head of Fundraising & Brand role if you are an ambitious and strategic leader with experience of developing fundraising strategies, growing income and building organisational profile. Perhaps you've led fundraising within a charity, developed successful partnerships, secured major grants, or overseen marketing and communications activity that has strengthened a brand, increased audience engagement and generated growth in income through fundraising, commercial activity or the sale of products and services.
You may have built your career in fundraising, communications, marketing or business development, but you'll have a strong understanding of how these disciplines work together to generate support, attract funding, grow audiences and drive sustainable income. You'll be comfortable developing strategy, building relationships and translating organisational impact into compelling stories that inspire funders, partners, customers and supporters.
We welcome applications from experienced professionals who are ready to lead a talented team, shape the future direction of fundraising and brand development at The Clink Charity, and play a key role in our continued growth. Most importantly, you'll be passionate about our mission and motivated by the opportunity to transform lives, reduce reoffending and create second chances
Key Responsibilities
Fundraising and Income Generation
· Develop and deliver a multi-stream fundraising strategy that supports The Clink Charity's growth and long-term sustainability.
· Use brand identity to drive sales.
· Lead income generation activity across trusts and foundations, corporate partnerships, individual giving, events and other fundraising streams.
· Use communications to create income from marketing of our commercial products and services e.g. bakery, restaurant, café, events.
· Build and manage a strong fundraising pipeline, identifying and securing new funding opportunities and strategic partnerships
· Monitor fundraising performance, ensuring targets are achieved and opportunities and risks are proactively managed.
Brand, Marketing and Communications
· Lead the development and delivery of a compelling brand and communications strategy.
· Ensure The Clink's impact, mission and outcomes are communicated effectively to supporters, funders, partners and the wider public.
· Oversee marketing campaigns, digital engagement and communications activity that strengthen the charity's profile and support income generation.
· Champion a consistent and impactful organisational brand across all channels.
Leadership and Team Development
· Lead, motivate and develop a high-performing fundraising, marketing and communications team.
· Create a culture of accountability, collaboration and continuous improvement.
· Support the development of fundraising and marketing capability across the wider organisation.
Strategic Leadership
· Contribute to the strategic direction and future development of The Clink Charity.
· Work closely with colleagues across operational and support functions to align fundraising and brand activity with organisational priorities.
· Represent the charity externally with funders, partners, supporters and other key stakeholders.
· Ensure compliance with fundraising regulations, best practice and organisational policies.
Person Specification
Essential
· Significant experience in fundraising, income generation and fundraising strategy development.
· A proven track record of delivering sustainable income growth across multiple fundraising streams.
· Experience of developing and implementing successful fundraising plans, campaigns and income-generation initiatives.
· Experience of leading or overseeing brand, marketing and communications activity, including the development of organisational messaging and audience engagement strategies
· Strong understanding of how fundraising, brand, marketing and communications can work together to increase income, profile and supporter engagement.
· Experience of leading, motivating and developing high-performing teams.
· Excellent stakeholder engagement and relationship-building skills, with the ability to influence and inspire a wide range of audiences.
· Outstanding written and verbal communication skills, including the ability to develop compelling cases for support and communicate organisational impact effectively.
· Strong planning, organisational and project management skills.
· Experience of using data, insight and performance metrics to inform decision-making and drive improvement.
· A commitment to the mission, values and objectives of The Clink Charity.
Desirable
· Experience within the charity, social enterprise or not-for-profit sector
· Experience of working with senior leadership teams, trustees or boards.
· Experience of corporate partnership development, major donor fundraising or philanthropy.
· Experience of managing digital marketing, audience development or supporter engagement activity.
· Understanding of rehabilitation, employability, education or the criminal justice sector.
· Membership of a relevant professional body such as the Chartered Institute of Fundraising or the Chartered Institute of Marketing.
Personal Attributes
· Demonstrable belief in The Clink’s mission and passion for our work.
· High levels of self-awareness, humility and flexibility, as well as an open and collaborative leadership style.
· Personal integrity, kindness, warmth and sound judgement.
· Good communicator: orally and in writing.
· Proactive, adaptable and can use initiative and find solutions to problems.
· Positive, entrepreneurial, energising and adopts a “can do” mentality.
· Values driven and promotes inclusion, diversity, equity and accessibility (IDEA).
Reporting Lines & Management Expectations
You will report to our Director of Finance and Resources and will initially have two team members reporting to you.
General clink charity information
All staff are expected to:
· Comply with all current legislation
· Comply with all prison operational policies
· Comply with The Clink Staff Handbook
· Undertake such other duties within the scope of the post as may be requested by your Manager
Benefits:
28 days holiday plus bank holiday
Company pension scheme
Free meal on duty at Head Office or in the Restaurant
HOW TO APPLY
If you would like to apply for this post, please send your CV and a supporting statement (maximum 2 sides of A4) to Lizann Barnwell (HR Consultant) via this job site.
Applications will be reviewed on a rolling basis, so early applications are encouraged. The closing date is Monday 22nd June, 9am.
In your supporting statement you should ensure that you try to address the desirable criteria set out in the person specification for the role. Make sure you give evidence which shows how you meet the criteria, not just telling us that you did it.
Interviews will be arranged on a rolling basis for this role, so early applications are encouraged. The deadline for applications is Monday 22nd June 2026, 9am.
We do not send individual acknowledgment of applications due to the high volume we receive, and we will only contact candidates who are shortlisted for an interview. If you do not hear from us within two weeks of the closing date, your application has not been successful on this occasion.
If you would like an informal chat about this role, we can offer a call with a member of The Clink Team. Even if you feel you do not meet some of the criteria listed above, we would still welcome applications from passionate candidates who are keen to make a difference.
Appointment Process
Applicants who have demonstrated that they meet the desirable criteria set out in the person specification will be contacted and interviews arranged on a rolling basis.
Interview
If you are shortlisted for interview, you will be invited to a selection process. A panel of two or more, including the recruiting manager conducts all interviews. If there are any special arrangements associated with the selection process e.g. tests or presentations, you will be informed accordingly.
Interview Outcome
If you are invited to attend an interview, you will be informed either verbally or in writing of the outcome. The successful candidate will have the decision confirmed in writing as an offer of employment. Unsuccessful candidates will be offered the opportunity for feedback.
Organisation
Posted on: 03 June 2026
Closing date: 22 June 2026 at 09:00
Tags: Campaigns, Communications, Fundraising, Marketing, Digital, Crime, Engagement / Outreach, Justice, Partnerships, Prison, Public Relations, Safeguarding, Social Media, Youth / Children, Corporate Fundraising, Grants
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Job description
This is an exciting new opportunity to shape the future of technology and digital capability across five South West charities. We are seeking an exceptional Regional Chief Technology Officer who is motivated by both challenge and purpose; someone who can harness technology to make a tangible difference to how our faith-based charities support church communities.
Working across Bath & Wells, Bristol, Exeter, Salisbury and Truro, this role offers a rare platform to influence at scale. The successful candidate will lead a region-wide programme of digital transformation and process optimisation, helping modernise systems, strengthen cyber resilience and unlock efficiencies that release resources for mission and ministry.
This is not technology for its own sake. We are looking for someone who combines strategic insight with practical delivery; a leader who can translate complex technical possibilities into real-world improvements for staff, clergy and volunteers. You will play a key role in shaping the responsible adoption of emerging technologies, including AI, while ensuring strong governance, security and compliance.
Please note that, whilst the role will be primarily home-based, the post-holder will be required to travel regularly across the Southwest region, with an onsite presence in each organisation at least once per month.
Responsibilities
Strategic Leadership:
- Develop, articulate, and implement a shared digital transformation and technology strategy that is directly aligned with the overarching mission and strategic goals of the five dioceses.
- Act as the principal technology advisor to the Diocesan Secretaries and their senior leadership teams.
Process Mapping & Optimisation:
- Lead a comprehensive, collaborative review of key administrative and operational processes within the Diocesan Boards of Finance (DBFs) and in parishes where appropriate.
- Use process mapping techniques to identify inefficiencies, bottlenecks, and areas for improvement, and then design and implement optimised workflows.
AI & Responsible Innovation:
- Actively research, evaluate, pilot, and implement appropriate AI and automation tools to enhance efficiency, support fundraising, and improve service delivery.
- Ensure all innovation is undertaken responsibly, ethically, and with a clear focus on tangible benefits.
Stakeholder Management & Engagement:
- Build and maintain strong, collaborative relationships with a diverse range of stakeholders across all five dioceses, including clergy, staff, and volunteers.
- Foster a culture of digital literacy and champion the benefits of change in a clear, accessible, and empathetic manner.
Project & Change Management:
- Oversee the full lifecycle of technology and process improvement projects, from initial conception and business case development through to delivery, user training, and final handover.
- Employ robust project management methodologies to ensure projects are delivered on time and within budget.
Qualifications, Training & Experience:
- Proven and extensive senior technology leadership experience (e.g., CTO, Head of IT, Director of Digital Transformation) with clear evidence of strategic impact.
- Relevant degree (or equivalent) in a technology-related discipline, with appropriate professional certifications in technology, architecture, project or change management, and membership of a relevant professional body.
- Strong track record in business process mapping, analysis and re-engineering delivering measurable efficiency gains.
- Practical experience evaluating, procuring and implementing modern technology solutions, including cloud platforms (e.g., Microsoft 365), CRM systems and data analytics tools.
- Experience in the charity, non-profit or similarly complex, values-driven sector is highly desirable. Demonstrable experience of, or well-informed and practical interest in, the responsible and ethical application of AI and automation in an organisational context.
- Significant experience in technology strategy, budget management, vendor negotiation and delivery of complex, multi-stakeholder programmes.
Competencies & Behavioural requirements:
- Exceptional communicator and translator: Able to convey complex technical concepts in clear, accessible language and influence a wide range of non-technical stakeholders with confidence.
- Strategic yet pragmatic thinker: Sees the big picture and aligns technology with organisational priorities, while remaining hands-on and focused on practical, value adding solutions.
- Collaborative and emotionally intelligent leader: Builds trust and consensus across diverse stakeholders and cultures, leading change with empathy, credibility and sensitivity.
- Resilient and delivery-focused: Proactive and self-motivated, with the drive and discipline to deliver complex, multi-year programmes and achieve measurable outcomes.
- Culturally astute and values-aware: Demonstrates understanding of, and respect for, the Church of England’s context, governance and ethos, navigating the environment with diplomacy and good judgement.
Our benefits include:
- Generous company pension
- A comprehensive health & wellbeing programme, inlcuding an Employee Assistance Programme
- Paid volunteering & study leave allowace
- Company events
- Home working
Organisation
Salisbury Diocesan Board of Finance
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Registered Charity
51 - 100
Registered Charity
51 - 100
The Diocese of Salisbury is a Christian community of churches, schools and chaplaincies serving one million people over 2000 square miles.
Posted on: 27 May 2026
Closing date: 19 June 2026 at 09:00
Tags: IT, Digital, Faith-Based
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Remote
£27,000 per year
Full-time
Permanent
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job description
Community Fundraising Assistant - North
Are you ready to take on a new challenge with a leading charity making a real difference in brain tumour research?
Brain Tumour Research is an exciting, innovative, and ambitious charity. We are passionate about finding a cure for brain tumours through the establishment of dedicated Brain Tumour Research Centres of Excellence around the UK.
After a successful 2025, we’re building on our momentum and looking ahead with ambition. As our work continues to expand, so does our impact. We are now looking for passionate people to join us on the next stage of our journey!
It is a fantastic time to be joining us and we are keen to share this with likeminded and talented individuals. We currently have an opening for a Community Fundraising Assistant - North, to join our Community and Digital Fundraising team.
- Do you want to make a difference in one of the most innovative and exciting medical research fundraising charities in the UK?
- Are you able to provide friendly and professional support to fundraisers and supporters?
- Do you have experience in supporting events or community activities?
- Do you live in either Scotland, North East England, North West England or the East Midlands?
Have you answered Yes to these questions?
Does this sound like the opportunity to really take the next step in your career?
Excited to learn more about this position? Then please take a read through our recruitment pack which is included within this advert.
If you have the skills and ambition that we are looking for we are excited to receive your application. We are really looking forward to welcoming a new member to our team!
We are asking for a CV as the first step but applicants may be asked to provide a targeted covering letter as part of the selection process. Interviews will be conducted during the application window as appropriate, and will consist of a first interview via MS Teams, progressing, if successful to a face to face second interview, held at our offices in Milton Keynes.
We reserve the right to close the application window early and advise candidates to apply in good time to avoid disappointment.
We are looking for people who share our passion for finding a cure for brain tumours and who have the skills and experience to make a difference. We welcome applications from candidates of all backgrounds, cultures, genders, sexual orientations, abilities, and ages. We believe that diversity enriches our organisation and helps us achieve our mission. We are committed to providing an inclusive and supportive environment where everyone can be themselves and contribute to our vision.
Organisation
Brain Tumour Research
View profile
Registered Charity
51 - 100
Registered Charity
51 - 100
To find a cure for all types of brain tumours To increase the UK investment in brain tumour research
Posted on: 18 May 2026
Closing date: 14 June 2026 at 23:30
Tags: Administration, Fundraising, Engagement / Outreach, Entry level / Graduate, Community Fundraising, Events / Activities
The client requests no contact from agencies or media sales.
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Purley, Greater London (On-site)
£26,367 (Pro rata per annum £13,183)
Part-time (0.5fte (18.5 hours))
Permanent
Job description
We are recruiting a Play and Events Coordinator to join our team. This role will be responsible for coordinating our commissioned Theatre in Education school tours in Scotland, London and Northern Ireland, as well as coordinating other DSMF fundraising, networking and information-sharing events.
Suitable candidates will:
- be passionate about supporting young people to make safer choices about drugs and alcohol,
- have experience of project and event coordination, with excellent organisation skills
- be a skilled and effective communicator, both in writing and orally, with a range of people and agencies
- be proactive, self-motivated and confident to take initiative
- enjoy working as part of a small and busy team
The Job description, person specification and application form are available below. Please click 'how to apply' to view the application form.
Please share with anybody you think might be interested in joining our brilliant team!
Interviews are likely to be held on Tuesday 30th June.
Organisation
Posted on: 20 May 2026
Closing date: 15 June 2026 at 23:30
Tags: Administration, Project Management, Operations, Education, Students / School, Substance Misuse, Theatre, Youth / Children, Events / Activities
The client requests no contact from agencies or media sales.
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Job description
Ashden’s mission is to showcase outstanding climate solutions and accelerate systemic change that unleashes their transformative potential. Our vision is of a world where everyone enjoys access to clean energy. Where people and nature thrive.
For over 25 years, Ashden has worked with enterprises and organisations in the UK and the Global South to find, champion and scale solutions to the climate crisis. We excel in storytelling that connects these solutions with the policymakers, funders and investors poised to help them scale and maximise their impact. Our support is expanding access to affordable clean energy to farms, villages and refugee camps in the Global South. In the UK, we are helping create warmer homes, greener schools and accelerating climate action across our towns and cities.
Ashden is a highly regarded and well-connected organisation with a strong brand and a track record of building meaningful relationships with high value and high-profile individuals. We are excited to build on the good work already achieved to further scale fundraising in this area.
You will be joining Ashden at a pivotal moment. In 2024, we launched our Changemakers campaign to secure mission-aligned funding from donors making four and five-figure gifts and beyond - a programme you will personally lead and continue to shape and develop - an exciting opportunity to nuture an emerging initiative by stewarding and uplifting current donors whilst attracting new supporters. Working in close partnership with the Director of Business Development, you will also proactively support the prospecting, cultivation and stewardship of both new and existing donors to secure transformational seven-figure gifts. As our Major Donor Lead you will have the opportunity to define, refine and strengthen our major donor proposition more broadly, securing both unrestricted and restricted income to support our long-term impact.
We’re seeking an experienced fundraiser with a track record of securing major gifts and building strong relationships with high-net-worth individuals. While climate or environmental exposure is not essential, alignment with Ashden's values and passion for driving systems change is crucial. You’ll be supported by a collaborative team, including senior leadership and Trustees, and will have key strategic and operational input into the success of our fundraising, the growth of the team, and the broader impact of our charity.
This is a stimulating and rewarding opportunity for someone looking to develop their career within a highly collaborative, passionate and visionary organisation. It is also an outstanding opportunity for those keen to deepen their experience and insight in philanthropy at the highest levels, including meaningful exposure to pioneering venture philanthropy and innovative impact-led funding models.
Location: Hybrid, ideally 2 days in London, pending donor meetings and events
Hours: Full Time with flexible working agreed. Part time hours or compressed hours will also be considered.
To read more about the role and organisation, please download the full appointment brief below.
Closing Date: 11 June 2026
People Beyond Profit Conversations: 15-19 June 2026
Ashden Interviews: 25 June 2026 (online) and 2 July 2026 (in person).
Organisation
Refreshed on: 05 June 2026
Closing date: 11 June 2026 at 23:30
Tags: Fundraising, Climate Change, Environment / Animal, Partnerships, Corporate Fundraising, Major Donor
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