Data service manager jobs in Belfast
How's your job search on our site?
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
About Overcoming MS:
Every five minutes, someone, somewhere in the world is diagnosed with multiple sclerosis (MS). For many, those words are followed by fear, uncertainty and unanswered questions. Too often, people leave appointments without knowing how nutrition, exercise, stress management and other evidence-based lifestyle changes can play an important role alongside medical treatment.
Overcoming MS is the leading global charity dedicated to helping everyone with MS live well. We turn the best available evidence into practical support people can use every day. Together with our global community and healthcare professionals, we're working to make healthy lifestyle support part of everyday MS care.
Job summary:
As Overcoming MS enters its next phase of growth, data, digital insight and audience understanding will play an increasingly important role in helping the charity deliver its strategy and maximise its impact.
The Data & Insights Manager will lead the organisation's approach to data, audience insight and digital performance, ensuring that information is transformed into meaningful insight that supports better decision-making, improves supporter engagement and strengthens organisational effectiveness.
Working across Communications, Fundraising and Services, the postholder will oversee website performance, audience segmentation, reporting, data governance and organisational insight. They will champion a data-informed culture while ensuring colleagues have access to high-quality data, clear reporting and practical recommendations to improve performance.
The role combines operational delivery with continuous improvement and strategic development. Technical CRM development will be delivered through external specialist partners, allowing the postholder to focus on organisational insight, audience development and digital optimisation.
Key Responsibilities
1. Reporting, Insights & Decision Support
- Provide meaningful analysis and insight that enables evidence-based decision-making across the organisation.
- Produce organisational dashboards and KPI reporting.
- Develop Power BI reports and visualisations for the Leadership Team and Board.
- Produce campaign evaluation and performance reports.
- Identify trends in supporter behaviour and organisational performance.
- Analyse campaign effectiveness and recommend improvements.
- Develop predictive and trend reporting where appropriate.
- Support strategic planning through data-driven insight.
2. Audience & Supporter Development
- Develop a deeper understanding of audiences to improve engagement, retention and organisational impact.
- Support campaign segmentation and targeting selections for fundraising, communications and service delivery.
- Maintain audience reporting and engagement analysis.
- Develop audience segmentation models and map supporter and service-user journeys.
- Analyse behavioural trends across different audiences.
- Identify opportunities to improve acquisition, retention and engagement.
3. Data Governance & Continuous Improvement
- Ensure the charity maintains high standards of data quality, governance and operational efficiency.
- Support GDPR compliance and data governance processes.
- Monitor data integrity across organisational systems.
- Improve data governance frameworks and organisational standards.
- Identify opportunities to automate manual processes.Support the development of scalable systems and processes.
4. Data Capability & Organisational Development
- Champion the effective use of data across the organisation and build organisational confidence in data-driven decision-making.
- Train and support colleagues in the effective use of data and reporting tools.
- Develop user guidance and documentation and promote consistent reporting standards.
- Lead cross-organisational data improvement projects.
- Increase organisational confidence in using insight to inform decisions.
- Build strong relationships with teams to understand emerging information needs.
5. Website Performance & CMS Management
- Lead the ongoing management and optimisation of the charity's website, ensuring it delivers an excellent user experience and supports organisational objectives.
- Monitor website health, accessibility and technical performance.
- Work with external website developers to resolve issues and implement improvements.
- Analyse user journeys and identify opportunities to improve engagement.
- Ensure accessibility standards continue to improve across the website.
- Develop recommendations to improve digital performance and user experience.
Person Specification
Essential
Experience
- Experience producing dashboards, KPI reporting and organisational insight.
- Strong analytical skills with experience using Power BI and advanced Excel.
- Experience developing audience insights and segmentation.
- Experience interpreting website analytics and digital performance metrics.
- Experience improving organisational reporting and decision-making.
- Experience working with CRM systems (Microsoft Dynamics desirable) and managing data effectively.
- Experience working with multiple stakeholders to translate business needs into actionable insight.
- Experience delivering continuous improvement projects.
Knowledge
- Strong understanding of data governance and GDPR.
- Understanding of website analytics, digital marketing metrics and conversion tracking.
- Knowledge of audience segmentation and customer journeys.
- Understanding of reporting methodologies and performance measurement.
- Knowledge of accessibility principles and digital best practice.
Skills
- Excellent analytical and problem-solving skills.
- Ability to interpret complex data and communicate clear recommendations.
- Strong stakeholder management and influencing skills.
- Excellent written and presentation skills.
- Ability to manage multiple priorities simultaneously.
- Strong attention to detail while maintaining strategic perspective.
Desirable
- Experience with Microsoft Dynamics.
- Experience using Google Analytics 4.
- Experience using Power BI.
- Experience working with charities.
- Experience supporting website redevelopment or digital optimisation projects.
- Understanding of Power Automate or workflow automation (from a business process perspective rather than technical development).
This job description outlines the main responsibilities of the role but is not intended to be an exhaustive list. Duties may evolve over time, and the post-holder may be required to undertake other reasonable tasks consistent with the level of the role.
What can we offer you?
Our staff benefits include:
- 28 days annual leave (FTE - pro rata for part-time) plus a day off for your birthday and bank holidays.
- Flexible working.
- Remote working.
- 5% Pension.
- Employee Assistance Programme.
How to apply
Please send your CV and a covering letter by clicking on the 'apply now' button.
Application timeline:
- Deadline for applications: 16th August at 4pm.
- Shortlisting: 17th August.
- First round interview: 20th and 21st August.
- Second round interview: TBC.
Please respond ASAP, as we will start screening candidates as soon as we receive applications.
Our Commitment to Equity, Diversity and Inclusion
We want Overcoming MS to be a welcoming, inclusive and supportive place to work, where people feel valued and able to thrive. We actively encourage applications from people of all backgrounds, experiences and communities, particularly those currently underrepresented in the charity sector.
We know that people sometimes hesitate to apply unless they meet every requirement listed. If this role feels like a good fit for you, we’d still encourage you to apply.
If you need reasonable adjustments or information in a different format during the recruitment process, please contact us.
We're here for everyone with MS who wants to take control of their health and wellbeing.

The client requests no contact from agencies or media sales.
We can’t fix issues like poverty, inequality, health and climate change alone. We are fully conscious of the scale of the challenge that faces the country and the urgent need to respond. That’s why the School for Social Entrepreneurs exists, to empower and equip people with entrepreneurial ideas and solutions to grow the social economy. The social economy is a movement of organisations and enterprises that prioritise people and planet. Together, we are committed to tackling the greatest social and environmental challenges of our time.This is a new and exciting role at a significant time of growth for the School for Social Entrepreneurs. In the coming year. we are developing new programmes, working with leaders who are developing small community led social and environmental projects as well as leading larger charities and social businesses developing social investment and housing solutions.
We’re not a traditional funder. Our grants tend to be small, but they punch above their weight, helping social and environmental entrepreneurs take the next step to grow their organisations. Our grants run alongside learning programmes, challenging and supporting leaders. We’re innovative in how we do this, through both traditional and enterprise grants. We lead on Match Trading™, a grant that challenges leaders to grow their trading income, and we are working on further grants innovations.
You will work with our Grants Team, Project Co-ordinators and Assessment Lead to develop and support grant management across a range of programmes. Your role will be to lead on specific programmes, including supporting assessment, onboarding and grant management. You will ensure that grantees are fully supported to manage their grants and ensure that grant management is compliant, auditable, efficient, and timely. You will support the development of grant policies and processes, writing grant paperwork and documentation, overseeing payments, and reporting to the wider Programmes Team and others about our work.
You don’t need to have managed grants before, but you do need to have a good understanding of a wide range enterprises and charities, gained through experience of training, business consultancy or development support. You will have a good understanding of business models, legal structures and financial systems that social and environmental organisations and community run and owned businesses may use. You will need to understand social enterprise finances, be able to read accounts, budgets, cashflows and have a good knowledge of social enterprise income streams.
We need someone who understands how hard it is to start up and grow social and environmental enterprises and can support people from diverse backgrounds in managing their grant, finances and growing their business.
Are you up for the challenge?
Interviews: Friday 18th and Friday 25th September (online)
To equip people with skills, funding, and networks to realise their potential, improve lives and protect the planet.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
About Overcoming MS:
Every five minutes, someone, somewhere in the world is diagnosed with multiple sclerosis (MS). For many, those words are followed by fear, uncertainty and unanswered questions. Too often, people leave appointments without knowing how nutrition, exercise, stress management and other evidence-based lifestyle changes can play an important role alongside medical treatment.
Overcoming MS is the leading global charity dedicated to helping everyone with MS live well. We turn the best available evidence into practical support people can use every day. Together with our global community and healthcare professionals, we're working to make healthy lifestyle support part of everyday MS care.
We're entering an exciting new chapter. Over the next three years, we're investing in growing philanthropy to diversify income, build long-term sustainability and reach more people living with MS than ever before. This newly created role will play a pivotal part in making that ambition a reality.
Job summary:
As our Philanthropy Manager, you'll lead our trusts and foundations fundraising while building meaningful relationships with major donors who share our vision. Working closely with the Director of Fundraising & Communications, CEO and Trustees, you'll help build and grow our philanthropy programme, securing significant gifts and developing long-term partnerships that enable more people living with MS to access trusted information, evidence-based lifestyle guidance and a supportive community.
This is a rare opportunity for an ambitious fundraiser who enjoys building something new. You'll have the freedom to shape a growing philanthropy programme, develop new opportunities and play a central role in delivering our fundraising strategy.
About you
You're an experienced relationship fundraiser with a successful track record in trusts and foundations and/or major donor fundraising.
You'll bring:
- A proven track record of securing significant five-figure gifts and grants, with experience developing or securing six-figure funding opportunities.
- Excellent proposal and bid writing skills.
- Strong relationship-building and stakeholder management experience.
- Confidence working with philanthropists, senior decision-makers and trustees.
- The ability to balance strategic thinking with delivering ambitious income targets.
- Excellent communication, organisation and influencing skills.
Most importantly, you'll share our belief that everyone living with MS deserves access to trusted information, practical support and hope for the future.
Key responsibilities and duties:
The role comprises of the following key areas of responsibility:
Trusts and Foundations
- Lead and develop our trusts and foundations fundraising programme.
- Build and manage a strong pipeline of prospective charitable trusts and foundations.
- Research and identify new funding opportunities aligned to Overcoming MS' strategic priorities.
- Develop compelling funding applications, reports and proposals.
- Deliver excellent stewardship and timely reporting to existing funders.
Major Donors
- Develop and manage relationships with existing and prospective major donors.
- Work with the Director of Fundraising & Communications, CEO and Trustees to identify, cultivate, solicit and steward prospective philanthropists.
- Develop tailored cultivation and stewardship plans aligned to supporters' interests and motivations.
- Prepare personalised proposals, presentations and impact reports.
- Secure significant five-figure gifts while developing and progressing opportunities capable of generating transformational six-figure support.
Philanthropy development
- Research and identify opportunities to grow both restricted and unrestricted income.
- Develop compelling cases for support that communicate the impact and ambition of Overcoming MS.
- Collaborate with colleagues across fundraising, communications and services to translate our evidence, insight and organisational priorities into inspiring funding propositions.
- Contribute to philanthropy strategy, pipeline development, income forecasting and long-term fundraising growth.
- Maintain accurate fundraising records, prospect pipelines and reporting through our CRM system.
- Support donor cultivation events and opportunities to deepen supporter engagement.
Compliance and representation
- Act as an ambassador for Overcoming MS, building relationships that increase awareness and support for our work.
- Ensure fundraising activity complies with the Fundraising Regulator's Code of Fundraising Practice, GDPR and organisational policies.
- Keep up to date with fundraising best practice and sector developments.
Person Specification
We're looking for someone who is excited by the opportunity to build, grow and shape a philanthropy programme that will help more people live well with MS.
Essential
- Proven experience securing significant five-figure gifts and grants from trusts and foundations and/or major donors, with experience developing or securing six-figure funding opportunities.
- An excellent track record of developing successful funding applications, compelling proposals and persuasive cases for support.
- Experience identifying, cultivating, soliciting and stewarding high-value supporters.
- Outstanding written communication skills, with the ability to translate evidence and impact into compelling fundraising propositions.
- Strong relationship-building and influencing skills, with confidence engaging philanthropists, trustees and senior stakeholders.
- Experience managing fundraising pipelines and using CRM systems.
- Excellent organisational and project management skills, with the ability to manage multiple priorities independently.
- A proactive, collaborative and solutions-focused approach.
- Excellent attention to detail.
- A commitment to the mission and values of Overcoming MS.
Desirable
- Experience working within a health, disability or medical charity.
- Experience working with volunteer leaders, ambassadors or Boards.
- Experience using Dynamics 365 or a similar CRM system.
- An understanding of multiple sclerosis or an interest in evidence-based lifestyle approaches to long-term health.
This job description outlines the main responsibilities of the role but is not intended to be an exhaustive list. Duties may evolve over time, and the post-holder may be required to undertake other reasonable tasks consistent with the level of the role.
Why join us?
You'll join an ambitious, evidence-led charity with a global reach, where you'll have the opportunity to shape a growing philanthropy programme from the ground up.
We offer:
- Fully remote working within the UK.
- 28 days annual leave (FTE - pro rata for part-time) plus a day off for your birthday and bank holidays.
- 5% pension scheme.
- Genuine flexibility around how your 22.5 hours are worked across the week.
- Employee Assistance Programme.
- Opportunities for professional development and growth.
- The opportunity to work closely with the CEO, Trustees and senior colleagues to build a sustainable philanthropy programme.
- The chance to make a lasting difference for people living with MS.
How to apply
Please click on the ‘apply now’ button and send your CV and a covering letter.
In your covering letter, please let us know:
- Your motivation for applying for the role.
- Your notice period.
- Your current location.
Application timeline:
- Closing date: 9am on Thursday 13th August.
- First round interviews: Tuesday 18th August online via Microsoft Teams.
- Second round interviews: TBC.
Please respond ASAP, as we will start screening candidates as soon as we receive applications.
Our Commitment to Equity, Diversity and Inclusion:
We want Overcoming MS to be a welcoming, inclusive and supportive place to work, where people feel valued and able to thrive. We actively encourage applications from people of all backgrounds, experiences and communities, particularly those currently underrepresented in the charity sector.
We know that people sometimes hesitate to apply unless they meet every requirement listed. If this role feels like a good fit for you, we’d still encourage you to apply.
If you need reasonable adjustments or information in a different format during the recruitment process, please contact us.
We're here for everyone with MS who wants to take control of their health and wellbeing.

The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
This role offers a unique opportunity to make this role your own and take the charity to the next level, with the full support of a dedicated, experienced team.
The successful candidate will ensure that the charity remains resilient and able to deliver on its commitment to grow and evolve to meet the needs of the people we serve.
The role is a mix of operational activity, day to day management and strategic thinking; with the continuous building and nurturing of external relationships with our NHS, public sector and not-for-profit stakeholders.
Working alongside a committed trustee board, skilled staff and volunteers, you will bring drive, experience and passion to the team. You’ll get terrific support from the outgoing postholder as needed, with the space to act and bring your own ideas to the forefront.
If you wish to apply, please provide an up-to-date CV, together with a document (max 2 x A4 pages) detailing how you meet the criteria shown on the person specification. You can use experiences gained from work, volunteering and life experiences. We will not consider applications without these two documents.
To improve heart health outcomes across Greater Manchester.
The client requests no contact from agencies or media sales.
About Scotland's Charity Air Ambulance
Scotland’s Charity Air Ambulance (SCAA) exists so nobody in Scotland suffers or dies because medical help cannot get there in time. People can get sick or have accidents anywhere and anytime. But in Scotland there are places where urgent medical help cannot reach people. Or help gets there too late. And when lives are at risk every minute matters. As a charity we rely on donations from the Scottish public, companies and communities to ensure that urgent medical help gets to the patient when it is needed, wherever they are and at whatever time of day.
The Role
We are looking for a skilled and proactive Data Management Officer to join the charity’s Data and Insights Function. You will be joining the charity at a time of significant opportunity as we continue to strengthen our approach to data, insight and supporter engagement.
The Data Management Officer will mainly be responsible for managing and developing our Customer Relationship Management (CRM) system and supporter data. This is an exciting opportunity for an experienced CRM and data professional who enjoys hands-on responsibility for systems, process improvement and data management, and enabling colleagues to deliver exceptional fundraising, marketing and supporter engagement activity. Working closely with teams across the charity, you will ensure our CRM remains effective, compliant and fit for purpose while helping us better understand and engage our supporters. Your work will directly contribute to our ability to raise funds and support our life-saving mission.
This role can be offered on a fully remote basis, with the option to work from Perth Airport, where SCAA headquarters are located or our Aberdeen base at Aberdeen Airport, if preferred. Occasional travel to our Perth base will be required for the successful candidate. SCAA supports flexible and hybrid working arrangements—our current approach typically includes two office days per week for those working on a hybrid basis. The usual hours and days of work will be Monday to Friday, 9am—5pm.
About You
Essential
-
Proven experience managing CRM systems in a charity or fundraising context and being comfortable working with large datasets.
-
Experience with data segmentation, ETL processes, transformation and import / export processes.
-
Strong understanding of data protection legislation (e.g. GDPR).
-
Understanding of Gift Aid regulations and charity fundraising compliance.
-
Confident using query tools and an understanding of query-based data extraction.
-
Strong IT skills with competency using the MS Office suite and Excel in particular.
-
Strong interpersonal skills with the ability to work collaboratively across teams and support non-technical colleagues.
-
Ability to analyse and translate data into clear findings for campaigns and reporting, including donor value analysis.
Our Benefits
- Pension: 12% employer’s & 5% employee’s contribution (after 3 months’ service)
- Annual Leave: 36 days (incl. public holidays) + an extra day for your birthday (and additional days with long service)
- Death in Service benefit: 4 times annual salary
- Optional Private Medical Insurance plan and Cashplan
- Employee Assistance Programme
- Enhanced Maternity/Adoption/Paternity Pay
- Access to Blue Light Card
- Learning and Development Opportunities
Selection Process
Interviews will take place at our base at Perth Airport in Scone, or remotely, during the weeks commencing the 24th or 31st August 2026.
How to apply
Please refer to the full job pack on our website.
Application deadline is 5pm on Sunday 16th August 2026.
To ensure no one in Scotland dies because help cannot get there in time.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Sue Ryder supports people at the most difficult times of their lives
Are you an experienced fundraising compliance professional with a proven track record in developing and implementing strategic plans, along with creating supporting policies, processes, and training programs?
The Role
Reporting to the Head of Commercial Support and Governance, the role works alongside the Fundraising Supporter Services and Standards Manager, Retail Operations Manager and Retail Support & Projects Manager.
The Commercial Directorate incorporates Fundraising and Retail Operations alongside other Commercial activities such as the International Learning Academy at Sue Ryder. The role will focus predominantly on fundraising operations compliance and provide leadership and assurance guidance for other commercial operations.
You will lead the development and implementation of a compliance framework across all fundraising operations at Sue Ryder which includes, maintaining awareness of external legal and regulatory requirements, engaging stakeholders to review and update policies, work with subject matter experts to create compliance processes and training.
You will also build and maintain reporting and other mechanisms which clearly identify where assurance is available or where not, providing leaders with data to focus on improving compliance.
Key Responsibilities:
- Develop and implement the compliance framework, which includes creating an audit and assurance program for Fundraising, leading on audits where applicable.
- Review and update all compliance policies and procedures, recommending and gaining agreement with subject matter experts for appropriate review periods.
- Ensure adequate training resources are available for compliance related matters and ensure regular reporting to monitor compliance and inform managers.
- Collaborate with stakeholders, including the Junior Data Protection Officer, to update data protection processes. Regularly review consent statements ensuring these are appropriate and standardised, managing third-party consent documentation.
- Review, advise and agree sign off with subject matter experts on fundraising materials sent out across Sue Ryder.
Essential Criteria:
- Expert knowledge of the CAP code, General Data Protection Regulation, Privacy and Electronic Communications Regulations (PECR), Code of Fundraising Practice and other charity requirements set by the ICO, the Fundraising Regulator, Gambling Commission’s Licence Conditions and Code of Practice and HMRC Gift Aid Standards.
- Proven experience of creating and reviewing policies and guidance in a fundraising or retail environment.
- Experienced in implementing reporting mechanisms (SLA/KPIs) using multiple data sources and systems and internal and external audit processes and risk management.
- Understand and have experience of project management processes.
- Excellent teamwork, emotional intelligence, and leadership skills.
- Capable of managing competing priorities to meet business need, balancing risk and commercial benefit
- Able to manage time, plans, projects, and tasks effectively.
Desirable Criteria
- Able to develop a network of relationships across the organisation to deliver objectives as a skilled negotiator able to influence and motivate others
- Proficient with various computer and communication software relating to fundraising, retail and/or learning and development environments.
Competitive Benefits Package
- 27 days holiday rising to 33 with length of service plus bank holidays (pro rata if part-time)
- Company pension scheme
- Staff discount with thousands of retailers
- Refer a Friend scheme - £250 payment
- Enhanced maternity, paternity and adoption pay
- Enhanced sick pay
- Electric Vehicle Scheme
- Healthcare Cash plan, to claim back costs of routine healthcare
- Death in Service benefit
- Staff discount of 10% on new goods online
- Structured induction programme and learning and development opportunities.
- Access to Employee support programme
- and lots more. Please visit our careers website for the full list.
Closing date: 11th Aug
Interviewing on a rolling basis - virtual interview plus a online skills test
**We reserve the right to close this advert prior to the closing date should we feel we have a sufficient number of suitable applications.
If you want more than just a job, we want you.
Join the team and be there when it matters.
Our commitment to equity, diversity and inclusion
At Sue Ryder, we recognise that a diverse workforce allows us to provide the best care and support. We are committed to encouraging equity, diversity and inclusion among our workforce, and eliminating unlawful discrimination.
We welcome applications from people from Black, Asian and Minority Ethnic communities, LGBTQ+ individuals, those from lower socio-economic backgrounds, and those living with disabilities.
As a Disability Confident Committed employer, we’re proud to support the ‘Offer an Interview’ scheme. This means we will offer an interview to all disabled applicants who best meet the minimum essential criteria for the role.
We use inclusive recruitment practices including sharing interview themes or questions in advance, offering remote interviews where needed, and other accessibility support.
Once in post you’ll have access to staff and volunteer networks for LGBTQ+ colleagues, ethnic diversity and equity, people with disabilities, and women and non-binary individuals, plus an Inclusion Passport to record and carry your workplace adjustments.
Join us in creating a culture where everyone feels respected, valued, and able to thrive.
Sue Ryder is here to make sure everyone approaching the end of their life or living with grief can access the support they need. There is no one size fits all when it comes to how we cope and the help we need, but with our support, no one has to face dying or grief alone. We are there when it matters.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job description
Overall purpose of role
As WeProtect Global Alliance Fundraising and Grants Manager,you will:
- Lead the day-to-day management of a multi-donor grant portfolio (restricted and unrestricted) to ensure donor obligations are met in full and on time.
- Optimise and maintain grants management systems (calendars, trackers, templates, CRM, workflows) proportionate to a small organisation operating at global scale.
- Produce and co-ordinate high-quality donor reporting and contribute to renewal and proposal development, working closely with the Head of Development and collaborating with the Deputy Head of Operations and Finance, as well as colleagues in the Strategy and Members teams.
- Ensure and strengthen donor compliance, due diligence, and data assurance across the grant lifecycle in line with donor requirements, relevant regulations (including UK and EU), and best practice standards (including GDPR).
- Support the Head of Development and Deputy Head of Operations and Finance with grant budgets, forecasts and pipeline, supporting decision-making by the Executive Team and Board.
Key responsibilities
Portfolio ownership & planning
- Maintain a live grants calendar covering deliverables, reports, payments, audits and evaluations; ensure all internal and donor deadlines are met.
- Act as primary point of contact for assigned donors on contractual, reporting, and routine relationship matters, escalating strategically as needed.
Reporting & stewardship
- Coordinate the production of timely, accurate and outcome-focused narrative and financial reports, synthesising inputs from programme, policy, finance and leadership colleagues.
- Support contract amendments/variations, no-cost extensions, and budget realignments in collaboration with the Head of Development and Deputy Head of Operations and Finance.
Compliance, risk & due diligence
- Interpret, operationalise, and ensure adherence to donor terms and conditions, including eligibility rules, procurement, safeguarding, DEI, anti-fraud, and data protection requirements.
- Contribute to risk registers linked to grants and grant files (audit-ready) with clear decision trails.
- Support alignment with UK and EU regulatory frameworks and internal policies.
Budgeting, finance & cost recovery
- Support the Head of Development and Deputy Head of Operations and Finance to maintain budgets, forecasts, and cashflows to delivery plans.
- Support cost recovery and overhead allocation approaches and ensure compliant coding and reporting for restricted awards (i.e. timesheets and expense coding).
- Track income recognition and receivables against milestones; prepare payment requests/invoices as required.
Proposals, renewals & pipeline support
- Work with and report to the Head of Development to identify and develop new funding opportunities.
- Support the preparation of compelling proposals, concept notes, and donor presentations tailored to institutional, foundation, and private sector partners.
- Conduct donor research and maintain a live fundraising tracker and CRM system to support proactive pipeline management.
- Contribute to the cultivation and stewardship of funders, preparing impact reports, case studies, and donor communications.
- Coordinate cross-team inputs for donor meetings, funding campaigns, or events that support income generation.
Systems, data & process improvement
- Utilise available grants management tools (e.g., trackers, templates, checklists, shared drives/SharePoint, CRM).
· Promote disciplined data management, ensuring GDPR-compliant document storage and access controls.
- Provide training and guidance to colleagues on grant requirements and internal workflows.
Governance & internal collaboration
- Prepare or contribute to concise briefings, dashboards, and summaries for the Head of Development, Executive Team, and Global Policy Board.
- Contribute to annual planning, KPI setting, and impact measurement related to fundraising and grant delivery.
- Support continuous improvement in monitoring, evaluation, and learning.
Expectations
Cross-functional operational collaboration
- Contribute to the WeProtect Global Alliance operational compliance, financial and grant management processes and systems.
- Work collaboratively with colleagues to deliver cross-functional projects that will strengthen the reach and impact of the WeProtect Global Alliance Secretariat.
Building an inclusive culture
- Play a proactive role in ensuring equity, diversity, and inclusion (EDI) is embedded in everything we do.
- Embrace diversity and recognise different perspectives within collaborative working to create a more impactful and effective organisation.
- Commit to ensuring all employees are treated fairly and equitably at work, feel like they belong, and promote equality in physical and mental health for all.
Other
- To attend and contribute to meetings, training, and other events as required.
- To actively participate in our supervision and appraisal process.
- To ensure that all responsibilities and activities within this post are delivered in accordance with WeProtect Global Alliance core values and relevant corporate, organisational, financial, and compliance policies.
- To travel to meetings, which may require the need to work unsociable hours, e.g. attending evening or weekend meetings.
- To adhere to relevant legal and statutory requirements including the Data Protection Act and the Health and Safety at Work Act.
- To use WeProtect Global Alliance resources responsibly.
As a global, multi-sector alliance, ensuring equity, diversity, and inclusion (EDI) is embedded in everything we do is a critical priority. We embrace diversity and understand that being an inclusive organisation, recognising different perspectives, will enable us to be impactful and effective. We are committed to ensuring all our employees are treated fairly and equitably at work and promoting equality in physical and mental health for all.
Person Specification
Essential criteria
Experience
1. Substantial hands-on experience managing multi-donor grants across the full lifecycle, from start-up to close-out with a diverse donor community (governments/multilaterals, trusts and foundations, and private donors), including restricted awards.
2. Proven track record coordinating high-quality donor reports and ensuring contractual compliance across multiple awards and deadlines.
3. Demonstrable experience collaborating internally and leading applications, funding reports, financial reporting (budgets, forecasts, cost recovery, and expenditure monitoring).
4. Experience of preparing concept notes, proposals, and application forms for funding opportunities.
5. Experience with grant databases/CRM.
6. Stakeholder management skills, with experience liaising with donors and supporting senior leaders with briefings and stewardship.
7. Experience in due diligence, risk management and audit-readiness for grants (e.g., procurement, safeguarding, sanctions/PEP checks, data protection).
8. Proven experience working autonomously in a fast-paced environment to deliver a broad range of donor activities.
Skills
1. Outstanding organisation and time management, with the ability to manage competing deadlines and maintain meticulous records.
2. Excellent written communication, able to synthesise complex information into clear, outcome-focused reports and proposals.
3. Financial literacy: confident reviewing budgets, variances and forecasts; advanced Excel skills and comfort with shared-working tools (MS Office, Teams, SharePoint).
4. Analytical judgement and problem-solving, with a pragmatic, solutions-focused mindset.
5. Ability to work independently and collaboratively in a remote, international team, exercising discretion and sound judgement.
6. Commitment to safeguarding, child protection, EDI, and ethical fundraising practice.
Knowledge
1. Practical understanding of donor compliance for public/institutional and philanthropic funders, including awareness of different types of donor reporting requirements.
2. Knowledge of monitoring, evaluation and learning principles and how to evidence impact and learning in grant reports.
3. Familiarity with data protection (GDPR) and information governance in grants contexts.
4. Understanding of WeProtect Global Alliance’s mission, vision, values, and global operating context.
Other
1. A willingness to travel and work unsocial hours (time in lieu can be claimed)
2. Commitment to your own continuing professional and personal development
3. To uphold high standards of work, standards, and conduct in line with WeProtect Global Alliance values.
Desirable Criteria
1. Experience setting up or improving grants management systems (trackers, calendars, templates, workflows) proportionate to a small organisation.
2. Experience of using online funding and grant management portals.
3. Awareness of global child protection policies and procedures within the digital arena and a genuine passion for child protection
Diversity, inclusion, and equity
We are committed to building a diverse and inclusive organisation. We actively welcome applications from people of all backgrounds, including those of different ages, genders, ethnicities, sexual orientations, abilities, and lived experiences. We particularly encourage applications from individuals who are part of communities that are under-represented in our sector, including Black, Asian, and other ethnic minorities, disabled people, and LGBTQ+ individuals.
Safeguarding and values
As a child-focused organisation, we have a strong commitment to child safeguarding and rigorous procedures. The successful candidate will be required to provide two referees and to undergo a criminal record check.
All staff are expected to act at all times in a manner consistent with our values and in compliance with our policies and procedures, including our Safeguarding Policy and Code of Conduct.
Our values are:
· Empowerment – collaboration, innovation, challenge
· Accountability – responsibility, delivery, safeguarding
· Respect – honesty, feedback, inclusion.
Please submit a CV and a covering letter of no more than two pages explaining why you would like to work for WeProtect Global Alliance summarising how you meet the person specification. Applications without a covering letter will not be considered.
WeProtect Global Alliance is driven by a single mission: to protect children from the pervasive dangers of sexual exploitation and abuse online.
The client requests no contact from agencies or media sales.
We have an opportunity for an Assistant Data Protection Officer to join our team here at RBL on a permanent basis.
Supporting the Data Protection Officer and based in our Technology Operations and Security team, this role will see you working to ensuring RBLs compliance with all GDPR/data protection requirements. You will work across the RBL Group to promote awareness of data protection policies and procedures and will take action to ensure compliance with legislation, manage requests, triage and respond to breaches, manage reporting and communication internally and more.
This is an exciting time to join RBL as we deliver our new 10-year strategy. Our Technology Operations and Security team plays a key role in helping the organisation prioritise, deliver and embed technology and systems that improve how we can best support the Armed Forces community.
Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.
Reporting to our Data Protection Officer, your key responsibilities will include:
- Accurately logging details of new requests for support received into the Data Protection inbox
- Receiving, acknowledging, and responding professionally to individual rights requests, working with stakeholders and database managers across the RBL group
- Providing professional risk-based and timely advice and relevant information to internal stakeholders and external parties in relation to all aspects of data protection
- Working with stakeholders to prepare formal lawful basis assessments, including legitimate interest and consent assessments, ensuring our lawful bases for processing personal data is suitable and appropriately documented
- Working with the wider legal team and the procurement team to support contracting arrangements across the RBL group, ensuring all data processing, retention and sharing is compliant with data protection legislation
- Supporting the preparation and delivery of bespoke training and drop-in sessions to colleagues across the Legion group, either in collaboration with the Learning & Development team or as requested by the DPO
You will be experienced in providing advice and guidance to colleagues on data protection matters and working in a compliance environment within a large and complex organisation, ideally in the not for profit sector. You will have solid knowledge and understanding of GDPR and Data Protection Act 2018 and the Privacy and Electronic Communications regulations 2003 and their application. You will have effective communication skills and be a confident communicator, able to confidently engage with a range of audiences.
You will be contracted to your home address, and you will perform most of your work remotely there, with occasional travel (incl. for monthly team meetings).
Should you wish to explore a London Head Office hybrid working contract, to include £4,452 London Supplement to salary, we are happy to discuss this at interview stage.
Employee benefits include –
- 28 day’s paid holiday (plus bank holidays) increasing with service, with optional annual leave purchase scheme of up to 5 working days
- Enhanced paid maternity, paternity and adoption leave
- Generous pension scheme with employer contributions ranging from 6% to 14%, depending on length of service
- Range of flexible working options may be available, depending on your role
- Employee Assistance Programme providing confidential counselling, financial and legal advice
- Range of courses delivered by learning specialists to support your development goals and objectives
- Opportunities to volunteer
- Travel loans, Cycle to Work, and more!
For more detailed information about the role, please see the Job Description attached to our direct advert. Our teams take a personalised approach to shortlisting, which is carried out without the use of AI and is based on the evidence provided in your application against the essential and desirable criteria in the Person Specification.
RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.
As part of our commitment to inclusion, we offer interview schemes for candidates who declare an Armed Forces connection and/or a disability. However, candidates are only eligible for this scheme if their application clearly demonstrates that they meet all of the essential criteria listed in the Person Specification for the role.
We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role. Interested candidates are encouraged to apply as soon as possible.
Digital Service Manager
We are seeking an experienced Digital Service Manager to lead the delivery, governance and improvement of high-volume digital services that support democratic participation.
Position: Digital Service Manager
Salary: £45,000 to £55,000 per annum (FTE)
Location: Remote, UK based
Hours: Full-time
Contract: Permanent
Closing Date: Friday 7 August 2026
About the Role
mySociety is looking for a Digital Service Manager to oversee the day-to-day running and development of its online services, including WhatDoTheyKnow, FixMyStreet, TheyWorkForYou and WriteToThem.
This is a varied role combining operational service management, user support, governance, risk management and continuous improvement. You will ensure services run effectively, support users, manage complex issues and work collaboratively with teams and stakeholders to improve digital services that create meaningful social impact.
Key responsibilities include:
· Managing complex and high-volume digital services, ensuring excellent user support
· Overseeing escalations, priority cases and rights-based requests including GDPR related matters
· Maintaining policies, processes and governance standards across services
· Managing service risk, reporting and compliance with relevant legislation
· Identifying opportunities to improve user experience and service delivery
· Supporting and developing a User Support Officer and working alongside volunteers
You will join a fully remote, digital-first team, with opportunities to meet colleagues face to face at quarterly team meetings.
About You
You will have experience managing complex digital services and the ability to make effective decisions in fast-moving environments.
You will bring:
· Experience managing user-focused digital services
· Strong understanding of GDPR and information rights requests
· Knowledge or experience of Freedom of Information, media law or online community moderation
· Excellent organisational, problem-solving and communication skills
· Experience improving processes and delivering high-quality services
· The ability to work effectively within a remote and geographically distributed team
You will be proactive, collaborative and passionate about using technology to improve access, participation and positive change.
About the Organisation
mySociety is a small, purposeful charity creating and running digital services that break down barriers to democratic participation. Through its platforms, the organisation helps people access information, engage with decision makers and take action on issues that matter.
The organisation is committed to creating an inclusive team and welcomes applications from people with a wide range of backgrounds and experiences.
Other roles you may have experience of could include Digital Product Manager, Service Delivery Manager, Digital Operations Manager, User Support Manager, Digital Services Lead, Product Operations Manager, Digital Programme Manager.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
At HOPE worldwide UK, we believe everyone deserves the opportunity to overcome poverty and fulfil their God-given potential. We have helped over 8,000 people experiencing homeless in London find a place to call home, and empower communities around the world to access education, healthcare and economic empowerment opportunties. Could you help us build on that impact as HOPE worldwide UK’s first dedicated Fundraising Manager?
About HOPE worldwide UK:
HOPE worldwide UK is a Christ-centred charity with a mission to empower people to overcome poverty and homelessness through compassionate service. In the UK, we help people who are homeless access and sustain suitable accommodation and deliver holiday clubs for at risk children. Internationally, we partner with locally-led programmes that provide practical support including education, humanitarian aid, vocational training and healthcare. We are part of the wider HOPE worldwide international family - serving communities through a shared commitment to dignity, compassion and practical action.
The Opportunity:
We are seeking an experienced Fundraising Manager to grow support for our work in the UK and internationally.
You will lead the implementation of our 2026–2028 fundraising strategy, develop compelling supporter journeys and creating inspiring propositions that connect donors with the difference their generosity makes. Working closely with the CEO, Senior Management Team and Fundraising Committee, you will bring focus, energy and professional fundraising expertise to a charity with a loyal supporter base and significant potential for growth.
Key Details:
Location: UK (Flexible: Remote or Hybrid if preferred). There will be a few in-person meetings/events in our London office or other specific venues each year, with flexibility to work where convenient (office or home) most of the time.
Hours: Part-time, 3 days per week (0.6 FTE). Flexibility over how hours are distributed across the week.
Salary: £37,000 – £43,000 FTE, pro rata (c. £22,200 - £25,800 for 3 days per week), depending on experience
Start Date: September (negotiable)
Contract: Permanent
Benefits: 5% Employer Pension Contribution; 25 days annual leave plus bank holidays
What You will do:
- Lead the delivery of HOPE worldwide UK’s fundraising strategy, with clear plans, priorities, KPIs and income targets.
- Develop a compelling case for support that inspires existing donors, re-engages lapsed supporters and reaches new and younger audiences.
- Design and deliver segmented supporter journeys across individual giving, regular giving, appeals and stewardship activity.
- Support the growth of sustainable income from high-potential streams including trusts and foundations, major donors, legacy giving, challenge events and corporate engagement.
- Work with programme colleagues to capture impact, develop strong donor reports and translate frontline insight into persuasive fundraising propositions.
- Oversee the effective use of the fundraising CRM, improving data quality, segmentation and insight-led decision making.
- Manage, mentor and encourage the Communications & Fundraising Team, creating clarity, focus and momentum.
- Ensure all fundraising activity is legal, ethical and compliant with the Code of Fundraising Practice, data protection requirements and internal policies.
This job is for you if you:
- Enjoy building relationships, telling powerful stories, and helping supporters see how their generosity creates lasting change in a Christian context.
- Combine strategic thinking with practical delivery.
- Are a confident, competent and values-led communicator.
Essential requirements:
-
Faith: A faithful follower of Jesus Christ, committed to the vision and values of Hww UK.
-
Experience: Demonstrable success in fundraising, with a strong track record in individual giving and recurring gift growth.
-
Strategy: Experience in building or delivering a successful fundraising strategy and compelling cases for support.
-
Communication: Excellent storytelling skills with the ability to tailor messages for different audiences (faith-based, secular, and younger donors).
-
CRM and Data: Confident user of a fundraising CRM, able to manage data, segment supporters and use insight to inform decisions.
We know that there will be strong candidates who will not fit all the criteria, or who have important skills we have not mentioned. If that is you, please do not hesitate to apply and tell us about yourself.
Desirable experience and skills:
- Experience in a faith-based, homelessness, poverty relief or international development charity.
- Knowledge of legacy fundraising, trust fundraising or major donor relationships.
- Experience of community, church or challenge event fundraising.
Why Join Us?
This role offers real ownership: the chance to shape systems, strengthen supporter relationships and build sustainable income that directly supports people experiencing poverty in the UK and overseas. If you are motivated by faith, compassion and measurable impact, we would love to hear from you.
Equal Opportunities:
In light of the Christian ethos of the Charity and the nature and context of the work to be undertaken by this role, it is considered that there is an occupational requirement for the Fundraising Manager to be a practising Christian in accordance with Schedule 9 of the Equality Act 2010.
Candidates will require Right to Work in the UK.
The requirements of job applicants and existing members of staff who have a disability will be reviewed to ensure that, wherever possible, reasonable adjustments are made to enable them to enter into or remain in employment with us.
How to apply:
Please submit a CV and cover letter outlining your motivation, skills and experience.
Shortlisted applicants will be invited to online interviews during August.
We look forward to hearing from you!
Our mission is to empower people to overcome poverty and homelessness through our compassionate service.

We are looking for a Community Support Coordinator, who will lead and develop a team of Volunteers, helping to deliver safe, inclusive and person-centred support.
You will work closely with health and social care professionals, MDT’s, local partners and volunteers to connect people affected by MND with the information, services and support they need.
At the Motor Neurone Disease Association, we work to improve care, support and quality of life for people affected by MND. As a Community Support Coordinator, you will play a key role in ensuring our support reaches people when they need it most.
Key Responsibilities
- Lead, recruit, develop and support a team of Community Support Volunteers.
- Respond to enquiries and referrals, providing information and connecting people with appropriate support.
- Build effective relationships with health and social care professionals, hospices and local partners.
- Support volunteer groups and branches to understand and respond to local needs.
- Facilitate collaboration between volunteers, staff and external stakeholders.
- Promote safe and inclusive services, ensuring compliance with safeguarding and organisational policies.
- Work with regional colleagues to support awareness, fundraising and campaigning activities.
- Monitor activity, maintain accurate records and contribute to service development.
- Identify gaps in local support and contribute to improvements in services.
- Encourage effective communication and engagement across the volunteer network
About You
- Experience leading, managing or coordinating volunteers or volunteer-led services.
- Understanding of care and support services within the statutory, voluntary or private sectors.
- Knowledge of safeguarding, risk management and supporting people at risk of harm.
- Strong communication, relationship-building and presentation skills.
- Full driving licence and willingness to travel within the region
- Experience supporting people and assessing needs using a person-centred approach.
- Ability to build partnerships and influence a wide range of stakeholders.
- Commitment to equity, diversity and inclusion.
- Strong organisational skills and the ability to prioritise and make decisions independently.
- Good IT skills and confidence using a range of digital systems.
This is a home-based role with frequent travel across Northern Ireland
Further information about MND Association and full job description is available in the attached Candidate Pack.
We are committed to equality, diversity, and inclusivity. We work to remove barriers for everyone affected by MND, employees, volunteers, and stakeholders.
As part of the Disability Confident Scheme, we guarantee interviews for disabled applicants who meet the role's requirements.
What We Offer
- 28 days holiday, increasing to 33 days after 5 years, plus Bank Holidays
- Access to UK Healthcare, including dental, eyecare, health screenings, and therapies
- 24/7 GP access via phone and video
- Life assurance and confidential counselling helplines
- Salary sacrifice schemes (Cycle to Work, Buy/Sell Annual Leave)
- Access to Benefit Hub for discounts on everyday shopping
- Enhanced pension scheme
- Opportunities for training and personal development
About Us
MotorNeuroneDisease moves fast. It takes away time, it takes awayindependenceand it has no cure. Every day we support people affected by MND.Wefundground-breaking research. We campaign for better care.We’rehere for everyone who needs us. Because with MND,every daymatters.
We support people affected by Motor Neurone Disease, campaign for better care and fund ground-breaking research. Because with MND, every day matters.
The client requests no contact from agencies or media sales.
For over 140 years, the Forces Employment Charity has proudly supported service leavers, veterans and their families in building successful civilian careers. We provide veterans with life-long, life-changing support, jobs and training opportunities regardless of circumstances, rank, length of service or reason for leaving.
By working for FEC, you will become part of a vibrant team living the Charity's values: Expert, Supportive, Passionate, Open and Honest, Resilient and Collaborative.
Brief role description
The role of the Employment Consultant is to maintain effective relationships with employers and partner organisations to secure employment, training and vocational opportunities for service leavers and veterans. The role provides tailored support, advice and guidance to individuals with young needs who are in resettlement, helping them achieve sustainable vocational outcomes and successful transitions into civilian employment.
Who we're looking for
We are looking for a highly organised and motivated individual who enjoys building relationships and making positive impact. You'll be a confident communicator with strong interpersonal skills, able to engage effectively with a wide range of people, including employers, stakeholders and individuals seeking support. You'll be comfortable managing a varied workload, working independently when needed, while also contributing as part of a collaborative and supportive team.
Ideally you'll have experience in employer engagement, recruitment, account management or employment support, along with an understanding of labour markets and employment opportunities. You'll be passionate about helping people overcome barriers to employment and confident using IT systems, including Microsoft Office and CRM or case management systems. A full UK driving licence, access to a vehicle and a willingness to travel are essential.
Interested? Want to know more about the Charity? Check out our website.
Eager to know more about the role? Have a look at the job description.
What's in it for you? Check out our benefits.
Have we convinced you to apply? If so, submit your CV and Covering Letter by Sunday, 16 August 2026.
Got questions about the role? Get in touch with the People Team at the Forces Employment Charity.
Please note: Applications will be reviewed and interviews conducted throughout the duration of this advert; therefore we may at any time bring the closing date forward. We encourage all interested applicants to apply as soon as possible. If you are an internal applicant, please ensure you have made the People Team aware before applying.
We are committed to equal opportunities and improving the working lives of our staff by creating an inclusive and supportive environment where everyone, including those with disabilities, can thrive, develop and achieve their full potential. We actively encourage applications from individuals with diverse backgrounds and ensure reasonable adjustments are made to support candidates with disabilities throughout the recruitment process. We actively recruit citizens of all backgrounds, but the nature of our work in specific departments means that residency and security requirements can be more tightly defined than others. You will be asked about this throughout the recruitment process.
#LI-DNI
We provide life-changing support, jobs and training opportunities to Service leavers, veterans, reservists and their spouses, partners and Children


The client requests no contact from agencies or media sales.
About Picker
Picker is an Oxford-based charity with an international reputation for measuring and improving patient experience. Our mission is to make person-centred health and social care a reality for everyone. We work with NHS organisations, government bodies, charities and healthcare providers in the UK and internationally.
About the role
The Research Associate will support the design, development and management of large-scale quantitative survey projects, ensuring high-quality outputs that meet client and stakeholder needs.
Working within our Survey Coordination Centre, you will help deliver some of the largest healthcare surveys in the world, supporting survey design, project management, data handling, analysis and reporting. You will work closely with clients and stakeholders, manage complex datasets, contribute to proposal writing, and help communicate research findings to a range of audiences.
Skills and experience
We are looking for someone with:
- Experience of quantitative research, including questionnaire design, survey methods, data handling and reporting.
- Strong project management skills and the ability to manage multiple priorities and deadlines.
- Excellent analytical and numerical skills, with the ability to interpret and communicate complex findings clearly.
- Strong written communication skills and attention to detail.
- Experience of building effective relationships with clients, stakeholders and colleagues.
- A degree (or equivalent experience) in a relevant discipline.
Knowledge of statistical software such as SPSS, Stata, R or SAS and an interest in healthcare research would be advantageous.
If you're passionate about using research to improve health and care services and want to work on high-profile national survey programmes, we'd love to hear from you.
The highest quality person centred care for all, always
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Who Are We Looking For?
Ygam is seeking a proactive, adaptable and resilient individual with a strong interest in gaming culture, esports and the digital lives of children and young people.
You will be confident working autonomously and remotely, as well as collaboratively within a team. You will bring excellent communication skills, strong organisation, creativity in engagement approaches, and the ability to build trust with diverse stakeholders.
At Ygam, safeguarding children and vulnerable people is central to everything we do. We are committed to safer recruitment and expect all staff to uphold the highest safeguarding standards.
Ygam is an equal opportunities employer. We value diversity and welcome applicants from underrepresented backgrounds, including people with lived experience of gaming and gambling harms, people with disabilities, people from minority ethnic groups, LGBTQ+ people, neurodivergent people and armed forces veterans.
Main Role & Responsibilities
The post holder will be an active member of Ygam’s Programmes Team, with a primary focus on gaming, esports and new and emerging digital harms affecting children and young people.
They will lead on the delivery and development of gaming‑focused and wider digital harms education, including alumni activity, stakeholder engagement and programme growth. The role will support professionals, parents, carers and young people to understand and prevent harm related to gaming, online environments and related digital behaviours.
The post holder will be responsible for recruiting, engaging and supporting stakeholders into Ygam’s gaming and digital harms programmes, promoting Ygam training, and maintaining strong long‑term relationships. This includes recruiting suitable delegates from education, youth services and other frontline sectors.
They will deliver high‑quality training and assured workshops (online and face‑to‑face) focused on gaming, esports and digital harms, and represent Ygam at conferences, events and sector forums.
The role involves ongoing support to organisations, schools and youth settings to embed Ygam’s resources in their practice. Regular visits to schools and organisations are a core requirement. The post holder will also gather and record data to help Ygam evidence the impact of our gaming and digital harms prevention work.
Role Requirements
Planning & Stakeholder Engagement
- Build and maintain strong relationships with stakeholders across education, youth services, community organisations and digital sectors.
- Lead the recruitment of delegates to Ygam’s gaming, esports and digital harms programmes.
- Promote Ygam’s training and resources to organisations, ensuring clear understanding of programme content, outcomes and long‑term support.
- Develop and sustain a strong pipeline of stakeholders and delegates to ensure workshops are consistently well attended.
- Understand stakeholder needs and tailor information and support accordingly.
- Identify and attend relevant gaming, esports, digital safety and education conferences, seminars and events.
- Signpost organisations and families to Ygam’s Parent / Family Hub to increase awareness of gaming and digital harms.
- Work closely with the Programme Lead: Delivery and Outcomes to set objectives, review performance and contribute to programme development.
Delivery
- Deliver Ygam’s portfolio of programmes with a focus on gaming, esports and digital harms workshops online and face to face.
- Deliver workshops directly to children and young people in education and non‑education settings, ensuring content is age‑appropriate and engaging.
- Provide high‑quality training to professionals working with children and young people, in line with Ygam’s Quality Assurance processes.
- Deliver independently and as part of a team‑teach approach.
- Respond to delegate questions with confidence, sensitivity and subject knowledge.
- Promote Ygam’s complementary offers such as Alumni, Let’s Explore and other digital harms resources.
- Provide an excellent, professional experience for all delegates and partners.
Outcomes & Impact
- Provide ongoing support to schools and youth organisations to embed Ygam’s gaming and digital harms materials into practice.
- Accurately record data and engagement activity using Ygam’s CRM system.
- Develop and deliver team‑teach opportunities that empower teachers and professionals to implement Ygam resources independently.
- Identify and contribute to case studies that demonstrate the impact of Ygam’s gaming and digital harms education.
- Work with the Insight and Evaluation teams to support measurement of outcomes, impact and performance.
Learning & Development
- Proactively identify knowledge gaps, particularly related to gaming culture, digital trends and emerging online risks, and undertake relevant CPD.
- Ensure mandatory and role‑specific training is completed and kept up to date.
- Attend regular supervision and support sessions with line manager.
- Reflect on and record performance and development in monthly 1‑to‑1 meetings.
Administration
- Manage workshop administration using the CRM system, including sending joining instructions.
- Record attendance and gather feedback post‑workshop.
- Maintain accurate records in line with GDPR and data protection requirements.
Person Specification
Essential
- Experience delivering training to both adults and children/young people.
- Ability to explain complex topics such as gaming risks, online behaviours and digital harms in a clear and accessible way.
- Experience delivering online and face‑to‑face learning.
- Stakeholder engagement experience within education, youth work or children’s services.
- Excellent verbal and written communication skills.
- Strong IT skills (MS Word, Excel, PowerPoint).
- Experience developing and managing a delegate or sales pipeline and meeting KPIs.
- Experience driving projects to achieve agreed outcomes.
- Highly organised, detail‑oriented and self‑managing.
- Experience promoting or selling a service or programme.
- Experience working effectively within a team to meet shared targets.
- Willingness to travel regionally and nationally to deliver training.
- Right to live and work in the UK.
Desirable
- Knowledge of the English education system, including PSHE and RSE curriculum.
- Strong interest in or understanding of gaming, esports and online youth culture.
- Understanding of a public health and prevention‑based approach to harm reduction.
- Strong networking and relationship‑building skills.
- Experience using CRM systems, particularly Salesforce.
The client requests no contact from agencies or media sales.
At Alzheimer’s Society, we believe no one should face dementia alone. Every conversation, every decision and every action we take can make a real difference to the lives of people affected by dementia.
We're looking for an experienced and compassionate Safeguarding Manager to lead our national safeguarding case management team. This is a unique opportunity to provide professional safeguarding leadership across Alzheimer's Society, ensuring adults at risk receive safe, timely and person-centred support while helping shape safeguarding practice across a national charity.
You'll manage a team of Senior Safeguarding Officers and Safeguarding Officers, providing professional supervision, coaching and leadership. You'll oversee the management of complex safeguarding concerns, provide expert advice on safeguarding legislation and risk management, and ensure decisions are evidence-based, proportionate and aligned with statutory guidance.
You'll be at the heart of our safeguarding practice, balancing operational leadership with strategic oversight. One day you may be supporting your team through a complex safeguarding concern, the next you'll be analysing safeguarding data, presenting assurance reports to senior leaders or driving improvements to safeguarding policy and practice.
Working collaboratively across the Society and with external safeguarding partners, you'll help create a culture where safeguarding is everyone's responsibility, ensuring people affected by dementia receive the highest standards of care, protection and support.
About you
You will have:
- A recognised Social Work qualification (e.g. BA, MA, DipSW) and current registration with Social Work England.
- Experience leading or supervising safeguarding professionals, providing reflective supervision, coaching and professional development.
- Experience managing complex safeguarding concerns, providing professional oversight and supporting defensible decision-making.
- Experience undertaking quality assurance, audits or case reviews to improve safeguarding practice.
- Analytical skills with experience using safeguarding data to identify trends, monitor quality and drive service improvement.
- Communication and influencing skills, with the confidence to advise, support and challenge colleagues and senior stakeholders.
- Organisational skills with the ability to manage competing priorities and make sound, evidence-based decisions.
- Confidence using Microsoft Office applications and case management systems.
- An understanding of dementia and a commitment to championing the needs of people affected by dementia.
Key Responsibilities:
- Act as the escalation point for safeguarding concerns, supporting defensible decision-making and organisational assurance.
- Promote high-quality safeguarding practice through professional guidance, coaching and quality assurance.
- Lead safeguarding audits, thematic reviews and quality improvement activity to strengthen safeguarding practice across the Society.
- Analyse safeguarding data to identify emerging risks, trends and opportunities for improvement.
- Produce reports and assurance information for senior leaders, governance groups and safeguarding oversight processes.
- Build effective relationships with statutory agencies, safeguarding partnerships and external organisations.
- Contribute to the development of safeguarding policies, procedures, strategy and organisational learning.


