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ID: 1861 Senior Website & Digital Content Manager
Service: Digital Marketing
Salary: Grade 4 point 38: £37,867.30 pro rata (£46,703 FTE) per annum, plus £480 home-based allowance FTE per annum (£389 pro rata)
Location: Homebased
Hours: Part time, 30 hours per week
We offer flexible working arrangements - please see below for more details.
Contract: Temporary 12 month contract (mat leave)
Family Action & the Role’s Impact:
At Family Action we support people through change, challenge or crisis. It’s what we’ve done for over 150 years. We protect children, support young people and adults and offer direct, practical help to families and communities.
We see first-hand the power of family to shape lives, for better or worse, so we speak up for the importance of family in national and local policymaking, amplify family voices and represent the changing needs of families in the UK today.
This is an exciting opportunity to lead the Website and Digital Content Team through a crucial period. You will have the chance to manage a portfolio of websites, including Family Action’s and Relate’s, and oversee the development and creation of digital content for a range of channels. You will manage a small team and work collaboratively across the wider development and external affairs directorate to drive brand awareness and income generation.
Main Responsibilities (for details check the job description and person specification):
· Strategically manage a portfolio of websites across two distinct brands and a number of sub identities, ensuring they meet organisational goals, user needs, and sector best practice.
· Lead on the development and creation of digital and multimedia content across Family Action and Relate brands to support key business objectives
· Lead continuous optimisation of sales and donation journeys across Family Action and Relate websites, including testing, personalisation, and conversion rate improvements.
· Oversee the development of a new Relate website as part of a wider adaptive change programme, working closely with the Website and UX Manager and other key stakeholders.
· Use sophisticated analytics, data and insight tools to test, measure and evaluate content and website performance against KPIs, drive decisions and prioritise enhancements.
· Line manage a small team including a Website and UX Manager, Digital Marketing Executive, Content Executive and two temporary Website Project Managers
Main Requirements (for details check the job description and person specification):
· Extensive experience of website development and management within complex organisations
· Extensive experience of managing complex digital projects with multiple stakeholders such a website builds
· Experience of optimising website user journeys to drive a measurable increase in conversions such as sales and donations
· Ability to drive and manage content generation, working with a range of subject matter experts and within a robust governance architecture Extensive experience of using tools such as Google Analytics, Google Tag Manager, Google Search Console and Bing Webmaster to successfully plan, measure and evaluate content performance
· Experience of line management
Benefits:
- an annual paid leave entitlement of 30 working days plus bank holidays
- up to 6% matched-pension contributions
- flexible working arrangements and new starters have the right to make flexible working requests from day one of employment
- enhanced paid sick leave and paid family leave provisions
- eye care and winter flu jabs vouchers
- cycle to work scheme
- investing in your professional development with ongoing quality training and career development opportunities
We are forward looking, ambitious and committed to continuous improvement. We are a people focused, can-do organisation, which strives for excellence in all we do and operates with mutual respect.
To Apply:
· Click the “Apply Now” link below and fill out our digital application form
· Closing Date: Monday 31st August at 23:59. Please note, we may close the position early if we find the right candidate.
· To learn more about Family Action: Careers
Interviews will likely to take place virtually during the first week of September 2026.
For direct queries or if you would like to discuss any aspect of the selection process or flexible working requests, please email: matthew.dennis (full email address located on advert document)
Our commitment to Equality, Diversity & Inclusion:
We are happy to consider any reasonable adjustments that candidates may need during the recruitment process and you will be asked whether you require any adjustments if shortlisted for interview. We also make reasonable adjustments on the job, where required.
We are committed to Equality, Diversity & Inclusion in all that we do and welcome applications from all sections of the community. Intersectionality is important to us and we particularly welcome applications from ethnically diverse communities, LGBTQIA+ candidates and disabled candidates because we are committed to increasing the representation of these groups at Family Action. We know that greater diversity will lead to even greater results for families and children and strive for our workforce to be truly representative of the diverse communities we support. We offer a guaranteed interview scheme for disabled applicants who meet the minimum criteria for the role, and will reimburse your travel cost if you attend an interview.
Family Action is an award-winning national charity working from the heart of local communities across England and Wales.



Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
The Role
We are seeking a creative, organised and audience-focused Social Media Officer to help myaware develop a more coordinated, consistent and effective social media presence.
This is an exciting opportunity to play a key role in how myaware reaches, supports and engages people affected by myasthenia, as well as families, carers, supporters, fundraisers, healthcare professionals and the wider public. The role will help move myaware’s social media activity from a reactive, team-by-team approach to a more planned and strategic function that supports awareness, fundraising, professional services, membership growth, community engagement and brand consistency.
Working closely with the IT and Digital Communications Manager, Fundraising, Professional Services and colleagues across the organisation, you will help plan, create, schedule and evaluate social media content across myaware’s channels. You will support the development of a social media content calendar, create clear and engaging copy, produce accessible and brand-aligned graphics, and help teams turn their knowledge, updates and campaign activity into content that works for myaware’s audiences.
You will also support the development of reusable templates, clearer content processes, social media reporting, and appropriate use of tools such as Canva, Adobe Creative Cloud and AI-assisted content creation. The role will involve helping myaware make stronger use of formats such as posts, carousels, Stories, Reels, short-form video, polls and direct-message-led campaign activity, while ensuring content remains accurate, sensitive, accessible and appropriate for a health charity.
The Social Media Officer will be predominantly home based within the UK, with occasional travel required. The role will work collaboratively across myaware to support awareness activity, fundraising campaigns, events, community engagement, professional services, membership activity and wider digital communications.
Who We Are Looking For
We are looking for someone with experience creating social media content for an organisation, charity, campaign, community group or similar setting. You will be confident writing clear and engaging copy for different audiences, using social media platforms such as Facebook, Instagram, LinkedIn, X/Twitter, YouTube or similar, and creating or adapting simple graphics using tools such as Canva, Adobe Creative Cloud or equivalent.
You will understand how social media can support awareness, fundraising, services, membership and community engagement, and you will be able to plan and organise content across multiple priorities. You will have a good eye for clarity, accessibility, tone and brand consistency, and be comfortable working with colleagues across different teams to turn ideas into effective social media content.
We are particularly interested in someone who is creative but practical, organised and reliable, warm in their communication style, and sensitive when working with health-related or personal content. You do not need to know everything about myasthenia before applying, but you should be willing to learn about the condition and the needs of people affected by it.
Experience in a charity, health, disability, community or membership organisation would be useful, as would experience supporting fundraising or event promotion through social media, creating Stories, Reels or carousel content, using analytics to improve content planning, or supporting campaigns and awareness activity.
Most importantly, you will share myaware’s values and be committed to helping us reach, support and connect more people affected by myasthenia.
If this sounds like you, we would love to hear from you.
Who are we?
myaware is the only charity in the UK dedicated solely to the care and support of people affected by myasthenia.
We are working hard to raise awareness of myasthenia, as it is a little-known condition. We provide support for people with myasthenia and their families, whilst offering advice and tips for living with the condition.
We also fund the research that brings us closer to finding a cure as well as funding specialists nurses and advisors.
Members of myaware have full access to a wide range of support services and events including our specialist benefits and welfare advisor.
myaware supports people with myasthenia and their families. We campaign for better medical services for people with myasthenia and work to inform medical professionals.
The myasthenias are a group of neuromuscular conditions. They are rare but also manageable and can affect anyone, regardless of age, gender or nationality. Myasthenia gravis, ocular myasthenia and Lambert-Eaton myasthenic syndrome are autoimmune conditions whereas congenital myasthenic syndrome is caused by an inherited genetic fault. It is thought that there are approximately 20,000 people currently living with myasthenia in the UK.
Benefits
- Generous holiday allowance
- Perkbox account (global benefits and rewards platform)
- Group Life Assurance after 6 months of service
- NEST workplace pension scheme
- Free inhouse staff benefits and welfare advice
- Investment in your personal and professional development
- Annual salary review
Application instructions
Candidates should submit their CV and tailored covering letter by: 11:30pm on Tuesday 25th August 2026.
Provisional interview dates will be week commencing: 07.09.2026
Interviews will be held over Microsoft Teams.
Applications submitted without a tailored cover letter will not be considered.
This post, due to its nature, duties and responsibilities, will be subject to an enhanced check by the DBS. This is funded by myaware.
This organisation supports anonymous recruitment. That means hiding your personal identifying information, removing bias from the hiring process.
The client requests no contact from agencies or media sales.
The client requests no contact from agencies or media sales.
The purpose of this role is to lead the design and delivery of learning programmes that help social entrepreneurs create lasting impact. You’ll take direct responsibility for facilitating cohorts as well as leading 1-2-1 coaching and diagnostics, and delivering Action Learning Sets, SSE’s long-standing peer-coaching method (training provided). You’ll hold accountability for the quality of programmes allocated to you. You’ll work alongside our learning facilitators and our learning and enterprise development managers to ensure every programme stays true to our action learning approach.
As SSE deepens its focus on commercial acumen and scale-up support, you’ll help make sure that direction reaches every cohort you work with — keeping your programmes as sharp, practical and impactful as everything else we do. You’ll bring your own commercial awareness to how you facilitate, and build relationships with contributors, speakers and specialists who can bring real-world commercial expertise into the room for your cohorts.
You’ll succeed in this role if you believe in what social entrepreneurship can achieve and want to support social ventures to grow and create more impact in their communities and beyond.
To equip people with skills, funding, and networks to realise their potential, improve lives and protect the planet.
The client requests no contact from agencies or media sales.
Social entrepreneurs scaling their ventures face a specific set of challenges including income generation, hiring, governance, hard calls about growth and risk, all alongside scaling their social impact. We’re recruiting learning and enterprise development managers who’ve lived that journey themselves, to bring first-hand credibility and challenge directly to the entrepreneurs on our scale-up and scale-up-plus programmes.
You’ll hold ownership of SSE’s scale-up approach, shaping our learning content on strategy, profitability and the systems that hold a growing venture together – grounded in what actually works, not just what’s written down. Facilitation sits at the heart of this role. You’ll design and deliver learning programmes and group sessions for cohorts of entrepreneurs as well as leading 1-2-1 coaching and diagnostics, and delivering Action Learning Sets, SSE’s long-standing peer-coaching method (training provided).
We’re looking for people who’ve founded or led a VCSE with an annual turnover of £100,000 or more and held financial accountability such as statutory reporting to the Charity Commission and, where relevant, Companies House, reporting to a board or funders, and making hard calls about growth, income and risk.
You’ll succeed in this role if you believe in what social entrepreneurship can achieve and want to turn your experience into supporting social ventures to scale and create more impact in their communities and beyond
To equip people with skills, funding, and networks to realise their potential, improve lives and protect the planet.
The client requests no contact from agencies or media sales.
Contract Type: Fixed Term 24 months
Location: Flexible - any of our King's Trust offices (a minimum of 2 days in the office)
Interviews: 9th & 10th September 2026
Use your technical skills to help young people build brighter futures.
At The King's Trust, technology has the power to change lives. Our digital products help thousands of young people access opportunities, connect with mentors and take the next step towards their future. We're looking for a talented Digital Developer to join our Digital Team and help shape the future of MyKT, our online portal for young people and mentors.
This is an exciting opportunity for an experienced front-end developer who enjoys building modern, accessible digital products, solving technical challenges and working as part of a collaborative multidisciplinary team. You'll take ownership of technical delivery, helping us create high-quality digital experiences that make a real difference.
What you'll do
As a Digital Developer, you'll play a key role in developing and enhancing MyKT, working closely with product, design and content colleagues to deliver secure, scalable and user-focused digital solutions.
You'll:
- Build and maintain our MyKT portal using React, Next.js and Contentful, delivering high-quality, responsive and accessible digital experiences.
- Take ownership of technical delivery for assigned products, estimating work, resolving complex issues and delivering enhancements from design through to release.
- Collaborate with multidisciplinary teams to shape technical solutions that meet the needs of young people, mentors and colleagues across the Trust.
- Support quality throughout the development lifecycle by carrying out code reviews, maintaining technical documentation and working closely with testers during releases.
- Share your knowledge by supporting and mentoring our Junior Developer while contributing to a collaborative, inclusive and high-performing team.
What we're looking for
We're looking for someone who combines excellent technical expertise with a passion for creating digital products that have a genuine social impact.
You'll bring:
- Strong JavaScript, React and Next.js development experience.
- Experience building content-managed or component-based digital products, ideally using a headless CMS such as Contentful.
- A good understanding of secure, scalable application architecture, APIs and modern CI/CD development practices using Git and Jira.
- Knowledge of accessibility standards (WCAG), GDPR, OWASP security principles and age-appropriate design.
- Experience working collaboratively within multidisciplinary teams, with the confidence to communicate technical ideas clearly and effectively.
Why join The King's Trust?
For almost 50 years, we've helped millions of young people build the confidence and skills they need to live, learn and earn. As a Digital Developer, your work will directly improve the digital services that support young people on that journey.
If you're passionate about building modern digital products that make a real difference, we'd love to hear from you.
What happens next?
Please submit a CV, and Cover Letter that includes your experience, transferrable skills and motivation to work for The King's Trust! The Team will be in touch about the next steps shortly after the closing date.
Why do we need Developer - Digitals?
Last year, we helped more than 40,000 Young People, with three in four young people on our programmes moving into a positive outcome in work, education or training.The young people we help face a range of challenges, such as unemployment, mental health issues or some who have been in trouble with the law. We believe all young people should have the chance to succeed, and that young people are the key to a positive and prosperous future for all of us. We want to continue having a positive impact on young people’s lives and we couldn’t do this without the important work of Developer - Digitals!
Perks for working at The Trust!
- Great holiday package! 30 days annual leave entitlement, plus bank holidays. Office closure on the days between Christmas and New Year
- Flexible working! Where operationally possible, our roles require a combination of office days and working from home (please speak to the hiring manager about this particular role)
- You can volunteer for and/or attend events – The King's Trust Awards, Pride, active events etc.
- In-house learning platform! Develop your skills for your career and your role
- Benefits platform! Everything from health and financial well-being support to discounts on your favourite restaurants, shops and cinemas.
- Personal development opportunities through our Networks – KT CAN (Cultural Awareness Network), KT GEN (Gender Equality Network), KT DAWN (Disability & Wellbeing Network), and PULSE (LGBTQIA+ Network).
- Fantastic Family leave! Receive 13 weeks of full pay and 13 weeks of half pay for maternity and adoption leave. Receive 8 weeks of full pay for paternity leave.
- Interest-free season ticket loans
- The Trust will contribute 5% of your salary to the Trust Pension Scheme
- Generous life assurance cover (4 x annual salary)
We believe that every young person should have the chance to succeed, no matter their background or the challenges they are facing.
The client requests no contact from agencies or media sales.
Role Purpose
Creates and produces distinctive visual content for Trussell, including photography, film, animation and short-form social content. Brings ideas from concept through filming, editing and delivery, helping supporters, partners and donors connect with our work and take action. Works hands-on across content creation and commissioning, alongside colleagues, food banks and external suppliers, to turn strong stories into impactful content for a range of audiences and channels.
This role is part of the Together with Trussell programme, the goal of which is to build stronger connections with our supporters, partners and donors in order to increase funding, campaigning, and other forms of support for our work. As a member of an enabling programme, this role is focused on the successful delivery of the Together with Trussell programme outcomes, which underpin and enable the outcomes of our 5 external programmes - together contributing to the fulfilment of our long-term vision of a UK without the need for food banks.
Key Responsibilities
· Create visual content
Creates, captures and edits high-quality photography, film, animation and short-form content that showcases Trussell and our food bank community. Takes ideas from brief through filming, edit and delivery, while commissioning specialist support where needed.
· Develop creative ideas and formats
Develops original visual ideas, compelling narratives and repeatable content formats for social media, web and supporter communications. Spots opportunities to make content more engaging, emotionally resonant and relevant for target audiences.
· Shape quality and bring the brand to life
Shapes edits and final assets with a strong visual eye, applying Trussell’s brand, tone, accessibility and channel needs. Balances consistency with fresh, audience-focused approaches that help content stand out.
· Lead creative projects and commissioning
Leads creative projects in house and with external suppliers, from concept, brief and storyboard through production, edit and delivery. Manages production schedules, budgets and approvals while protecting the quality and ambition of the creative work
· Share creative expertise
Works with teams and food banks to identify strong stories and content opportunities. Provides practical creative advice that helps colleagues develop audience-focused content and make the most of existing assets.
· Support creative systems and suppliers
Supports the Senior Creative Manager to maintain a strong roster of photography, film and animation suppliers. Works with the Library Officer to ensure content is stored, shared and reused effectively through the digital asset management system.
Person Specification
Core Knowledge
· Specialist film and photography production, including creative development, shooting, editing and post-production.
· Camera techniques, video post-production and Adobe editing software.
· A working knowledge of design, illustration, and animation software.
· Knowledge of mobile-first filming and editing approaches, including iPhone filming and tools such as CapCut or in-app editing
· Understanding of how different platforms, formats and audience behaviours shape visual storytelling.
· Understanding of accessibility standards for visual content, including captions, subtitles, alt text prompts and plain English
Essential Skills
· A creatively curious storyteller, able to generate original ideas and build compelling, emotive narratives for different audiences and channels, including short-form and mobile-first content.Strong visual judgement, with skill in turning complex subjects into clear, human and visually engaging content. Confident using strong hooks, captions, on-screen text and accessible formats.Confidence to test fresh ideas, spot emerging content approaches and make sound creative choices while protecting dignity, accuracy and trust.
· Ability to manage multiple projects and deadlines, including planning and scheduling priorities to manage resources and deliverables responsibly.
· Skilled in engaging internal and external stakeholders collaboratively and appropriately in creative projects using effective communication and negotiation.
Key Experience
· Experience developing original visual content for long and short-form formats across website, social media and supporter communications.Experience taking content from first idea through filming, editing and final delivery.
· Creative project planning and execution, including brief development, storyboarding, review and edit process stages.
· Identifying audience-focused creative approaches that meet strategic objectives and strengthen the brand.Experience of commissioning and managing external creative suppliers, including briefing and contract compliance.
· Experience repurposing content into different formats, including cutdowns, key moments, series content, captions and social-first edits.
· A portfolio or examples of work showing strong visual storytelling across a range of formats, audiences and creative approaches.
Special Requirements
Driving Licence
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Thrombosis UK
Thrombosis UK is the UK’s leading thrombosis charity, working to improve awareness, prevention and support for people affected by blood clots.
As part of our new organisational strategy, we are launching a major programme focused on raising awareness of blood clot (VTE) risk during pregnancy and the postpartum period. This programme will combine public awareness, healthcare professional engagement, patient advocacy and policy influence to improve understanding, encourage earlier action and contribute to longer-term system change.
We are seeking an experienced freelance communications professional to work alongside our team to help shape and deliver this programme.
The opportunity
This is not a traditional PR brief. We are looking for someone who can think strategically while also delivering practical communications activity across multiple channels.
The consultant will work alongside Thrombosis UK staff who already deliver digital communications, social media, volunteer engagement and patient support. The role is to provide strategic communications expertise, lead specialist campaign activity and build the team's capacity, rather than replace existing internal functions.
The successful consultant will help us develop and implement an integrated campaign that includes:
· Public awareness campaigns
· Media relations and press activity
· Digital communications and content planning
· Website content and user journeys
· Stakeholder communications
· Support for public affairs and parliamentary engagement
· Campaign evaluation and learning
The consultant will work closely with our Chief Executive and wider team, bringing specialist campaign expertise that complements our existing clinical knowledge and patient support work.
Please send:
• A short statement outlining your relevant experience
• Proposal that outlines how you would approach the work including budget plans
• Examples of similar campaigns or projects
• Your availability (we are keen to start and will be reviewing applications on a rolling basis)
• Evidence of liability insurance and any professional association memberships
This is a key role in a small and ambitious Communications and Events team, which will sit at the intersection of day-to-day strategic oversight and hands-on delivery. You will develop and deliver engaging marketing and digital campaigns, in line with organisational and communications priorities, manage our year-round events programme, strengthen our community engagement and ensure consistently high standards across Climate Spring’s marketing, digital and events activity.
This role will be perfect for a motivated and experienced marketing and events all-rounder. To excel in this role, you will need to be proactive, highly organised, detail-oriented as well as able to independently manage complex projects and build strong relationships with internal teams and external partners.
Key responsibilities:
Marketing and community engagement
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Lead the planning and delivery of cross-channel marketing plans (including digital campaigns, events and outreach) to promote Climate Spring’s industry programmes, initiatives and projects, alongside wider organisational campaigns.
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Develop and deliver audience and community engagement strategies that increase participation, strengthen audience journeys and build lasting relationships with our creative community, alumni and industry partners.
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Work collaboratively with colleagues across the organisation to identify priority audiences and community needs, ensuring that the right people are - and stay - engaged through relevant activity and events.
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Develop and manage partnerships and cross-promotional opportunities to extend the reach and impact of Climate Spring’s work.
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Work with industry and production partners to support and collaborate on the marketing and promotion of Climate Spring-supported film and TV projects.
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Oversee the effective use of planning tools, calendars and reporting processes for marketing, campaigns and events.
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Track performance across campaigns and events, using data, insights and feedback to make recommendations and improve future activity.
Brand management and content oversight
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Act as a guardian of Climate Spring’s brand, ensuring consistency, quality and professionalism across all digital, marketing and event materials.
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Provide editorial and visual oversight of presentations, assets and digital content, ensuring that materials align with Climate Spring’s brand guidelines and messaging.
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Review and provide feedback on copy and materials produced by junior team members, including newsletters, digital content, event materials and other promotional assets.
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Oversee the implementation and use of branded templates, brand guidelines and internal processes, ensuring consistency and quality of marketing, digital and event materials throughout.
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Work collaboratively with colleagues across the organisation and with our creative community to identify stories, opportunities and insights that support audience engagement and the promotion of Climate Spring’s work.
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Support senior colleagues with the creation of high-quality presentations and branded materials for meetings, presentations and speaking engagements.
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Contribute creative ideas and direction for digital campaigns and associated digital content.
Event management
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Lead the delivery of Climate Spring’s programme of online and in-person events, including timelines, invitations, registrations, logistics, suppliers, communications and post-event activity.
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Ensure events are delivered to a consistently high standard and provide an excellent attendee and participant experience.
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Support the delivery of Climate Spring community building events, in collaboration with internal teams.
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Work with the Head of Communications and Events to support Climate Spring’s presence at international film and TV festivals and industry markets.
Operational and team management
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Working with the Head of Communications to maintain and support clear workflows, processes and quality control for marketing, communications and event activity across the organisation.
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Identify opportunities to improve ways of working and professionalise internal workflows for marketing, digital and events.
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Line-manage and support the professional development of the Communications and Marketing Coordinator.
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Act as a deputy for the Head of Communications and Events as required.
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Identify where specialist support is required, such as graphic design, photography or video production, and manage freelancers as required.
Essential experience and skills
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Experience in a marketing, campaigns or communications role, delivering measurable impact on organisational reach, profile or audience engagement.
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Experience developing and delivering integrated marketing activity across multiple channels, using insights and feedback to improve activity.
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Proven experience delivering successful online and in-person events from planning through to evaluation, ensuring a high-quality attendee or participant experience.
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Excellent project management skills, with the ability to manage multiple priorities independently, maintain effective workflows and deliver projects to a high standard.
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Experience growing and engaging communities around programmes, events or initiatives, demonstrating a strong understanding of audience engagement.
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Excellent written and editorial skills, with experience reviewing, editing and quality assuring content.
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A strong visual eye and understanding of branding, with experience using Canva or other design software to create or adapt and oversee high-quality, on-brand materials.
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Experience using email marketing platforms, content management systems and analytics tools to plan, deliver and evaluate activity.
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Experience line-managing, coaching and developing colleagues, creating a supportive and collaborative team environment.
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Experience managing external suppliers or freelancers, ensuring projects are delivered on time, budget and to a high standard.
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Ability to proactively assess and improve internal processes, systems or ways of working to increase efficiency, consistency and quality.
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Excellent stakeholder management and communication skills, with the ability to swiftly build relationships with teams, partners and external stakeholders.
Desirable experience and skills
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Experience delivering paid digital marketing activity.
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Experience using CRM systems to support audience development and segmentation.
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Advanced design skills with experience creating high-quality branded templates and marketing assets from scratch.
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Experience creating and editing video content for digital marketing and social media.
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Experience working in the film and TV industry or the wider creative and entertainment sector.
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Demonstrable knowledge of climate, sustainability and environmental issues.
How to apply
If your skills and experience meet the above requirements, please apply by;
1. A CV outlining relevant employment history, qualifications and experience (maximum two pages)
2. Supporting statement (maximum one page)
As part of the statement, please answer the following questions:
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What interests you about this role and why would you like to work with Climate Spring?
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Tell us about a campaign, initiative or event you are particularly proud of. What was your role, and what impact did you have?
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Describe a time when you improved a process, supported a team member or led a complex project. What did you do, and what was the outcome?
Throughout your supporting statement, we encourage you to use specific examples to illustrate your experience and skills, rather than repeating what’s outlined on your CV.
Please note that AI-generated applications will not be considered.
3. Work samples
Please include up to five examples of relevant work (PDF, links or similar). For each example, please include a very brief description of your role in the project/example.
4. Please also fill out this recruitment monitoring formwhen you apply.
Deadline for applications: Wednesday, 9th September, 5pm BST
First stage interviews: scheduled for w/c 21st September
Second stage interviews: scheduled for w/c 28th September
Please ensure your supporting statement (maximum one page answers please the following questions:
What interests you about this role and why would you like to work with Climate Spring?
Tell us about a campaign, initiative or event you are particularly proud of. What was your role, and what impact did you have?
Describe a time when you improved a process, supported a team member or led a complex project. What did you do, and what was the outcome?
The client requests no contact from agencies or media sales.
About Us
British Horse Society (BHS) is the UK’s largest equine charity, helping horses and everyone who cares for them enjoy the best possible life together. We make riding safer, champion the welfare of horses, protect off road riding routes, encourage participation and increase education and understanding around horses. Whether your time with horses is a bit of fun, a life’s passion or a life’s work, we make sure you can always find happiness, confidence and contentment together.
In this role, you will play a key part in engaging our key audiences, bringing BHS’ impact and benefits to life for supporters, members, volunteers, and partners to build a growing and loyal community.
Job Purpose
We’re looking for a creative and passionate Marketing Executive to ensure BHS supporters and partners feel thanked, informed and proud to be part of our community. As part of the performance marketing team, and reporting into the Campaign Manager- Supporter Engagement & Retention, you will help deliver email campaigns, supporter journeys and content that strengthens loyalty, supports our charitable work and improves the supporter experience.
What you’ll be doing:
Creating and writing engaging email campaigns, newsletters and supporter updates that inform and involve audiences in our work.
Helping to build supporter journeys that thank, inspire and keep people connected to grow our community.
Working with teams across marketing, membership, fundraising, volunteers, education and charitable impact areas.
Using data and testing to understand and improve the supporter journey to grow engagement and retention.
Bringing our brand and values to life through key supporter communications and touch points to deepen connection to BHS and our cause.
What you won’t be doing:
You won’t be working with a single audience- you’ll support a range of BHS supporters and partners including members, donors, coaches and volunteers and be involved in many areas of BHS.
You won’t be working alone. You will be working within a supportive performance marketing team and collaborating closely with the wider marketing, communications and fundraising department.
You won’t need charity or equestrian experience, although either would be helpful.
This is a great role for you if:
You want to use your marketing experience and skills to make a positive difference.
You are confident in writing emails, copy and content that builds loyalty, trust and inspires to action.
You are audience focussed, passionate about understanding what makes our supporters tick and how to engage them.
You are confident using email marketing, CRM or digital tools
You like using data to understand performance and using it to improve what comes next.
You like coming up with ideas, then making them happen
You want to work in an organisation that supports you to bring your full, authentic self to work and is working really hard to be a beacon of inclusion in the equestrian sector.
Why Join Us?
At BHS, you’ll be part of a passionate team working towards making a real difference for horses and riders. We offer a collaborative environment, opportunities for personal and professional growth, and the chance to have a lasting impact on the equine and wider community.
We also offer 26 days annual leave (+ public holidays) on starting, matched pension contributions up to 5%, enhanced pay when taking leave as your family grows, income protection insurance, a health-cash plan and a wide range of wellbeing and mental health support services.
Location: Our office is based near Stoneleigh in Warwickshire, and this role will typically work from there 2 days a week with flexibility to work remotely. You’re also welcome to work in the office more frequently.
Hours: 35 a week – with an early finish on a Friday!
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Quality Assurance Analyst
Remote (UK-based) | Full-time | Fixed Term Contract to March 2027 | Salary: £59,995 + benefits including 4.5-day week and 11% employer pension
Do your best work, for the right reasons.
We’re looking for a Quality Assurance Analyst to help us build beautifully simple, high-impact digital products that support teachers and improve outcomes for pupils across the UK.
Oak is a fully remote, mission-driven organisation offering high levels of flexibility, autonomy, and purpose. We’re a national not-for-profit working in partnership with teachers to create the highest-quality, sequenced curriculum and lesson resources for pupils across all subjects and age groups.
Our culture has been independently recognised through:
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Flexa verified (93% overall score, including 95% for working hours and 97% for role modelling)
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Escape the City's Top 1% Employers – based on anonymous colleague reviews of culture, development, and impact
💡 About the Role
You’ll join our cross-functional team to build and improve the digital platforms that teachers and pupils rely on every day. Working closely with product managers, software engineers, designers, researchers, and curriculum specialists to ensure our products are high-quality, reliable, and user-friendly.
This is a hands-on role focused on validating features from a user perspective, refining definitions through a QA lens, and exploratory testing across our digital platforms. You'll also help champion a culture of quality and contribute to Oak’s values and wider success.
🔧 What You’ll Be Doing
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Validating product behaviour of new features from a user perspective and improving feature definitions by providing a QA perspective.
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Communicating and promoting quality as a culture across the engineering, design and product functions.
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Exploratory testing of user-facing web apps and internal content creation and management tools.
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As a member of the Oak Team, you will contribute to the wider success and culture of the organisation.
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Work in cross-functional and product-oriented squads with colleagues from across the organisation, as required.
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Support all work across the Product team and take on other general responsibilities as required.
🌱 What We’re Looking For
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Knowledge of testing web or mobile-based applications, including exploratory testing, triaging bug reports, identifying common threads in multiple bug reports, and creating well-structured bug reports with appropriate evidence and steps to reproduce.
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An understanding of accessibility concerns for web applications and how to assess them.
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The ability to design tests and work without test scripts or formal specifications.
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Familiarity with agile processes such as user stories, acceptance criteria and working in sprints with colleagues from other teams.
The successful candidate will have a desire to contribute across all areas to ensure Oak's success. You will be comfortable moving quickly and with agility, and be confident working with a range of digital systems (including proprietary ones, as required). You will continually look for ways that the team can keep getting better. You will be excellent at working as part of a remote team, building relationships and managing your time effectively.
💛 Our Benefits
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25 days annual leave, plus one extra day for each year of service (up to 28)
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Additional Oak closure days over Christmas/New Year
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11% employer pension contribution (with no minimum employee contribution)
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A 36-hour working week, with half-days on Fridays or every other Friday off
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Fully remote working — we’ll support your home set-up and offer coworking options if preferred
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Twice-yearly in-person offsites to collaborate, connect, and have fun
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A culture that genuinely supports flexibility, autonomy, and trust
🌈 Inclusion and Belonging
We believe diverse teams build better products. We warmly welcome applicants from all backgrounds, particularly those who are underrepresented in the tech and education sectors.
If you're from an underrepresented group, there's a good chance you're discounting yourself before you've even started. That's more common than you'd think, and it means we may miss out on brilliant people. If you're excited by this role but don't meet every requirement, please apply anyway.
We use the Applied platform to help reduce bias in our hiring process. Answers are anonymised and reviewed by a panel of humans.
📌 Key Info
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Location: Remote, but you must be based in the UK with the legal right to work here
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Sponsorship: Unfortunately, we’re unable to offer visa sponsorship at this time
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Closing date: We’ll be reviewing applications as they come in and may close the role early
If this sounds like the kind of role and team where you could do your life’s best work, we’d love to hear from you.
Next steps
You’ll answer a few admin questions and some about your day-to-day job. Your answers will go through our sift process: all answers will be anonymised, randomised, and then reviewed by a panel of reviewers (real humans), so it's your thinking that gets assessed, not your CV.
If you're shortlisted, we'll invite you to interview. We give everyone feedback at the end of the process.
We love giving feedback, so at the end of the application process, we'll share how well you performed.
Interview dates:
Interview 1: Tuesday, 8 and Wednesday, 9 September 2026
Final interview: Monday, 14 and Tuesday, 15 September 2026
We are receiving excellent responses to our job advertisements. This may lead us to close the role early, so if you are considering applying, don't leave it too long to avoid missing out.
We are an equal opportunity employer.
We are committed to a policy of Equal Employment Opportunity and are determined to ensure that no applicant or employee receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, or race, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable.
The client requests no contact from agencies or media sales.
Marie Curie is the UK’s leading end-of-life charity. We are the largest non-NHS provider of end-of-life care in the UK, the only provider across all 4 nations, delivering community nursing and hospice care across the country, while providing information and support on all aspects of dying, death, and bereavement.Our leading research pushes the boundaries of what we know about good end-of-life, and our campaigns fight for a world where everyone gets to have the best possible quality of life while living with an illness, they’re likely to die from.
Job DescriptionJoin a dynamic team at a pivotal moment of transformation, where significant investment in email marketing is creating exciting opportunities to lead, innovate, and help amplify the voice of Marie Curie. This is a fixed-term role (to April 2027) that offers genuine end-to-end ownership of the email programme, real scope to mentor and deputise, and a fast-track opportunity to prove yourself at Senior level. You'll have a direct impact on our mission while working in a collaborative, agile environment that values fresh ideas and empowers people to make things happen.
Marie Curie's Digital Marketing team is at the heart of supporter engagement, delivering intelligent, data-led campaigns that drive fundraising, awareness, and long-term supporter relationships. As part of a high-performing, collaborative team, you'll work alongside specialists across fundraising, content, design, CRM, and digital marketing to maximise the impact of one of the charity's most important communication channels
As Senior Email Marketing Executive, you'll lead the day-to-day delivery of Marie Curie's email programme, driving innovative campaigns that engage supporters and generate vital income. You'll take ownership of campaign planning, performance optimisation, audience targeting, and marketing automation, while actingas a trusted advisor to stakeholders across the organisation. This is a fantastic opportunity to influence strategy, mentor colleagues, and help shape the future of Marie Curie's multi-channel CRM programme
Your Impact:
- Lead the planning, scheduling, and delivery of email campaigns across fundraising, campaigns, services, retail, and supporter communications.
- Drive continuous improvement by developing templates, refining processes, and implementing best practice across the email programme.
- Deliver and optimise SMS and WhatsApp communications as part of integrated multichannel marketing activity.
- Lead audience segmentation and targeting, ensuring supporters receive relevant and personalised communications.
- Build, optimise, and maintain automated supporter journeys, including welcome, nurture, re-engagement, and stewardship programmes.
- Own the email test-and-learn programme, using campaign insights to drive continual performance improvements.
- Develop strong relationships with stakeholders, providing expert advice and helping shape integrated campaign plans.
- Mentor and support the Email Marketing Executive and deputise for the Email Marketing Manager when required.
Key Requirements:
- Proven experience delivering successful email marketing campaigns from planning through to evaluation, using email service providers and marketing automation platforms such as DotDigital or similar.
- Strong understanding of email marketing best practice, including deliverability, accessibility, mobile-first design, and optimisation.
- Experience working with audience segmentation, data selections, and personalised communications.
- Excellent project management and organisational skills, with the ability to manage multiple campaigns simultaneously.
- Outstanding communication and stakeholder management skills.
- Knowledge of GDPR, PECR, and marketing consent requirements.
- Experience with lifecycle marketing, automated journeys, SMS, WhatsApp, or wider digital marketing would be advantageous
Please see the full job description .
Additional InformationApplication & Interview Process
- As part of your online application, you will be asked for a CV and supplementary details. Please review both the advert and job description and outline your most relevant skills, experience and knowledge for the role.
- Close date for applications:23 August 2026.We encourage early applications as we may close the job advert sooner after receiving a sufficient number of applications.
Salary:£31,415(+ £3,500 London Weighting Allowance if applicable)
Contract:Fixed-term (until April 2027), full-time (35h per week)
Location:Home-based (UK) or hybrid in London (2 days a week from our Embassy Gardens office)
Benefits you’ll LOVE:
- Flexible working. We’re happy to discuss flexible working at the interview stage.
- 25 days annual leave (exclusive of Bank Holidays)
- Marie Curie Group Personal Pension Scheme (we will match your contribution up to 7.5%)
- Loan schemes for bikes; computers and season tickets
- Continuous professional development opportunities.
- Industry-leading training programmes
- Wellbeing and Employee Assistance Programmes
- Enhanced bereavement, family friendly and sickness benefits
- Access to Blue Light Card membership
- Subsidised Eye Care
- 15% discount in-store at our Marie Curie Shops (Terms & Conditions apply)
At Marie Curie, our values are central to everything we do. They guide how we care for people, how we work together, and how we make decisions every day. We are committed to creating a workplace that is safe for everyone — staff and volunteers alike — supportive, inclusive and rewarding. We take stringent steps to ensure that anyone who joins our organisation are suitable for their roles and are committed to safeguarding all our people from harm. We actively consider our impact on the planet, embedding sustainability into everyday decisions to create a lasting, positive difference for the individuals we care for and the world we share.
We believe everyone should have the opportunity to thrive and fulfil their potential. Marie Curie is deeply committed to diversity, equity and inclusion, recognising both the social justice imperative and the strength a diverse workforce brings. We actively encourage applications from people of all cultures, perspectives and lived experiences.
We are happy to make reasonable adjustments throughout the recruitment process. If you require any support, please contact us at .
Every application we receive is personally reviewed by a member of our Talent Acquisition team, and in return, we ask that your application authentically reflects you — your experience, perspective and voice.
Marie Curie provides a better end of life for more people, whatever the illness.

Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
About Overcoming MS:
Every five minutes, someone, somewhere in the world is diagnosed with multiple sclerosis (MS). For many, those words are followed by fear, uncertainty and unanswered questions. Too often, people leave appointments without knowing how nutrition, exercise, stress management and other evidence-based lifestyle changes can play an important role alongside medical treatment.
Overcoming MS is the leading global charity dedicated to helping everyone with MS live well. We turn the best available evidence into practical support people can use every day. Together with our global community and healthcare professionals, we're working to make healthy lifestyle support part of everyday MS care.
Job summary:
As Overcoming MS enters its next phase of growth, data, digital insight and audience understanding will play an increasingly important role in helping the charity deliver its strategy and maximise its impact.
The Data & Insights Manager will lead the organisation's approach to data, audience insight and digital performance, ensuring that information is transformed into meaningful insight that supports better decision-making, improves supporter engagement and strengthens organisational effectiveness.
Working across Communications, Fundraising and Services, the postholder will oversee website performance, audience segmentation, reporting, data governance and organisational insight. They will champion a data-informed culture while ensuring colleagues have access to high-quality data, clear reporting and practical recommendations to improve performance.
The role combines operational delivery with continuous improvement and strategic development. Technical CRM development will be delivered through external specialist partners, allowing the postholder to focus on organisational insight, audience development and digital optimisation.
Key Responsibilities
1. Reporting, Insights & Decision Support
- Provide meaningful analysis and insight that enables evidence-based decision-making across the organisation.
- Produce organisational dashboards and KPI reporting.
- Develop Power BI reports and visualisations for the Leadership Team and Board.
- Produce campaign evaluation and performance reports.
- Identify trends in supporter behaviour and organisational performance.
- Analyse campaign effectiveness and recommend improvements.
- Develop predictive and trend reporting where appropriate.
- Support strategic planning through data-driven insight.
2. Audience & Supporter Development
- Develop a deeper understanding of audiences to improve engagement, retention and organisational impact.
- Support campaign segmentation and targeting selections for fundraising, communications and service delivery.
- Maintain audience reporting and engagement analysis.
- Develop audience segmentation models and map supporter and service-user journeys.
- Analyse behavioural trends across different audiences.
- Identify opportunities to improve acquisition, retention and engagement.
3. Data Governance & Continuous Improvement
- Ensure the charity maintains high standards of data quality, governance and operational efficiency.
- Support GDPR compliance and data governance processes.
- Monitor data integrity across organisational systems.
- Improve data governance frameworks and organisational standards.
- Identify opportunities to automate manual processes.Support the development of scalable systems and processes.
4. Data Capability & Organisational Development
- Champion the effective use of data across the organisation and build organisational confidence in data-driven decision-making.
- Train and support colleagues in the effective use of data and reporting tools.
- Develop user guidance and documentation and promote consistent reporting standards.
- Lead cross-organisational data improvement projects.
- Increase organisational confidence in using insight to inform decisions.
- Build strong relationships with teams to understand emerging information needs.
5. Website Performance & CMS Management
- Lead the ongoing management and optimisation of the charity's website, ensuring it delivers an excellent user experience and supports organisational objectives.
- Monitor website health, accessibility and technical performance.
- Work with external website developers to resolve issues and implement improvements.
- Analyse user journeys and identify opportunities to improve engagement.
- Ensure accessibility standards continue to improve across the website.
- Develop recommendations to improve digital performance and user experience.
Person Specification
Essential
Experience
- Experience producing dashboards, KPI reporting and organisational insight.
- Strong analytical skills with experience using Power BI and advanced Excel.
- Experience developing audience insights and segmentation.
- Experience interpreting website analytics and digital performance metrics.
- Experience improving organisational reporting and decision-making.
- Experience working with CRM systems (Microsoft Dynamics desirable) and managing data effectively.
- Experience working with multiple stakeholders to translate business needs into actionable insight.
- Experience delivering continuous improvement projects.
Knowledge
- Strong understanding of data governance and GDPR.
- Understanding of website analytics, digital marketing metrics and conversion tracking.
- Knowledge of audience segmentation and customer journeys.
- Understanding of reporting methodologies and performance measurement.
- Knowledge of accessibility principles and digital best practice.
Skills
- Excellent analytical and problem-solving skills.
- Ability to interpret complex data and communicate clear recommendations.
- Strong stakeholder management and influencing skills.
- Excellent written and presentation skills.
- Ability to manage multiple priorities simultaneously.
- Strong attention to detail while maintaining strategic perspective.
Desirable
- Experience with Microsoft Dynamics.
- Experience using Google Analytics 4.
- Experience using Power BI.
- Experience working with charities.
- Experience supporting website redevelopment or digital optimisation projects.
- Understanding of Power Automate or workflow automation (from a business process perspective rather than technical development).
This job description outlines the main responsibilities of the role but is not intended to be an exhaustive list. Duties may evolve over time, and the post-holder may be required to undertake other reasonable tasks consistent with the level of the role.
What can we offer you?
Our staff benefits include:
- 28 days annual leave (FTE - pro rata for part-time) plus a day off for your birthday and bank holidays.
- Flexible working.
- Remote working.
- 5% Pension.
- Employee Assistance Programme.
How to apply
Please send your CV and a covering letter by clicking on the 'apply now' button.
Application timeline:
- Deadline for applications: 16th August at 4pm.
- Shortlisting: 17th August.
- First round interview: 20th and 21st August.
- Second round interview: TBC.
Please respond ASAP, as we will start screening candidates as soon as we receive applications.
Our Commitment to Equity, Diversity and Inclusion
We want Overcoming MS to be a welcoming, inclusive and supportive place to work, where people feel valued and able to thrive. We actively encourage applications from people of all backgrounds, experiences and communities, particularly those currently underrepresented in the charity sector.
We know that people sometimes hesitate to apply unless they meet every requirement listed. If this role feels like a good fit for you, we’d still encourage you to apply.
If you need reasonable adjustments or information in a different format during the recruitment process, please contact us.
We're here for everyone with MS who wants to take control of their health and wellbeing.

The client requests no contact from agencies or media sales.
Are you passionate about designing fair, valid and engaging assessments that make a real difference to learners?
Do you have experience working within an Awarding Organisation and a strong understanding of assessment design principles?
TPP Recruitment is supporting a growing awarding organisation to recruit an Assessment Developer (Design). This is a newly created role within an expanding product and development team, offering the opportunity to play a key role in shaping assessments, particularly within apprenticeship and end-point assessment programmes. The role is fully remote and offers excellent benefits, professional development opportunities and the chance to contribute to meaningful qualifications that support learner success.
Salary: £27,960 - £33,140 per annum, depending on experience
Employment type: Permanent
Working arrangements: Fully remote
Working pattern: Full-time, 35 hours per week
Other benefits:
- Generous pension scheme with 14.5% employer contribution
- 30 days annual leave, plus bank holidays
- Additional company closure days between Christmas and New Year
- Ongoing professional development and learning opportunities
About the Organisation
This established awarding organisation designs and delivers qualifications that support learners, educators and employers across a range of sectors. Following continued growth and investment in its development function, the organisation is expanding its team and creating new opportunities for assessment professionals who are passionate about quality, innovation and learner-centred design.
About the Role
As an Assessment Developer (Design), you will be responsible for designing, developing and maintaining high-quality assessments that meet regulatory requirements and accurately measure qualification outcomes. Initially, a significant focus will be on apprenticeship and end-point assessment design.
Working closely with subject matter experts, assessment specialists and internal stakeholders, you will develop assessment strategies, create assessment materials and support the continuous improvement of assessment products.
Key Responsibilities
- Develop assessment models, blueprints and assessment strategies
- Design and quality assure assessment materials, tasks and mark schemes
- Create assessments across multiple formats, including digital assessments
- Ensure assessments meet regulatory requirements and quality standards
- Support pilot testing and evaluation of assessment materials
- Analyse data and feedback to improve assessment validity and performance
- Develop marking guidance, exemplar materials and standardisation resources
- Collaborate with subject experts, reviewers and assessment teams
- Contribute to continuous improvement initiatives and assessment innovation
- Monitor developments across the assessment and qualifications landscape
Skills / Experience Required
- Experience working within a UK Awarding Organisation
- Strong understanding of assessment theory and assessment strategy design
- Experience designing assessments and assessment methodologies
- Knowledge of current qualification and assessment reforms
- Excellent written communication and content development skills
- Strong analytical and project management skills
- Excellent attention to detail and quality assurance skills
- Experience designing apprenticeship or end-point assessments (highly desirable)
- Assessment-related qualifications (highly desirable)
- Experience using online assessment platforms and digital tools would be beneficial
To Apply
- Please submit your cover letter and CV outlining your relevant experience and interest in this opportunity
Interview Process
The selection process will consist of:
- Online digital skills assessment
- First-stage online panel interview
- Role-related task
- Second-stage online panel interview
Interviews are expected to take place during August and early September 2026.
Deadline
- Friday 14th August 2026
- Applications will be reviewed as they are received, so early applications are encouraged.
We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.
Creu Cymru is seeking a highly organised and proactive Access Scheme Administrator to support the effective delivery and development of the access scheme (currently known as hynt). Hynt is a national access scheme that works with theatres and arts centres across Wales to improve access for Deaf, disabled, and neurodiverse people.
The Access Scheme Administrator plays a key role in supporting both the operational and communications aspects of the project. Working closely with the Access Scheme Project Manager, the post-holder will be responsible for liaising with member venues and cardholders, updating systems and platforms, and coordinating marketing and communications.
This is a people-focused and detail-oriented role, perfect for someone who is passionate about accessibility in the arts and skilled in communication and administration.
ABOUT HYNT
Hynt is an Arts Council of Wales initiative managed by Creu Cymru. It ensures a consistent, accessible ticketing offer for individuals with specific access requirements at theatres and arts centres across Wales. The scheme provides a membership card that entitles holders to a complimentary companion ticket.
In 2026, the scheme will transition into a UK and Ireland wide scheme.
ABOUT CREU CYMRU
Creu Cymru champions Wales’ vibrant sector of performing arts; connecting people, audiences and communities.
Our membership forms a collaborative network; with a strengthened and unified voice that we project and advocate on behalf of to public governing bodies, ensuring vital industry representation and influencing positive change.
Creu Cymru supports venues, companies and individuals in progressive growth strategies. Our Go&See opportunities, specialist training and toolkit resources develop the collective skills and experience of our creative workforces. This ensures that programming across the sector continues to evolve with a focus on equality, relevance and inclusion for new and diverse audiences.
Key Responsibilities
Member and Audience Support
- Act as the first point of contact for the access scheme enquiries, providing timely and accurate information to existing and potential applicants, venues, and partners.
- Provide responsive and empathetic support to subscribers and members.
- Manage and help resolve member queries, including customer service issues and complaints.
- Keep members informed about relevant updates, training opportunities, and developments
- Support the transition of members and subscribers to the UK and Ireland National Access Scheme.
- Work with the Project Manager on bilingual customer service training to be regularly implemented for subscriber personnel.
Marketing and Communications
- Manage social media accounts and schedule regular content updates, including an All In social media account for Wales with bilingual posts.
- Coordinate and maintain up-to-date content on the website.
- Assist with translation and data entry on the All In website and translation for all social media posts.
- Support member venues in uploading and updating "What’s On" listings. Assist with creating a process ensuring consistent bilingual content, translation and spot checking.
- Oversee the production and distribution of marketing materials.
- Support the All In central marketing team with scoping digital dual language capabilities and a separate mailing list for Wales.
- Be the Welsh language contact for the All In gateway in Wales to enable subscriber profiles and subscriber gateway queries to be answered in Wales, with support from the Project Manager.
Event Support
- Support the planning and delivery of the annual Symposium, including managing event ticketing and attendee communication.
- Assist the Project Manager in delivering other access scheme events or activities as needed.
Systems and Administration
- Update and maintain the CRM system with accurate records of subscribers, members, and activity.
- Provide administrative support to the Access Scheme Project Manager as required
- Liaise with project partners and stakeholders as part of project delivery.
Person Specification
Essential:
- Lived experience of disability is highly desirable, as well as a strong commitment to accessibility and inclusion.
- Strong administrative and organisational skills.
- Excellent communication skills.
- Experience with customer or member support, including handling enquiries and complaints.
- Ability to work independently and manage multiple tasks simultaneously.
- Empathy, patience, and a commitment to inclusive and accessible practices.
- Confident in using digital tools including social media and websites.
- Welsh language fluency.
Desirable:
- Experience in an arts, cultural or charity setting.
- Understanding of access and inclusion, particularly in the context of disability.
- Experience using CRM systems.
- Welsh language skills (desirable but not essential).
Personal Qualities
- Adaptability: Comfortable working in a dynamic and evolving role.
- Empathy and Inclusivity: Demonstrates an understanding of diverse perspectives and fosters an inclusive working environment.
- Resilience: Maintains focus and determination to drive change amidst challenges.
Welsh language
This role requires fluency in Welsh. We expect the post holder to communicate confidently in Welsh across a range of contexts – including subscriber events, phone conversations, emails, and creating Welsh-language content. For larger-scale communications, we use professional translation services.
If you’re passionate about the role but feel your Welsh language skills need development, we still encourage you to apply. We’re open to supporting the right candidate to build confidence and capability in this area.
Please include what you would need from us to help you to give your best work.
We encourage applications from people of colour, LGBTQ+ people (we are a trans-inclusive organisation), D/deaf, disabled and neurodivergent people, and people who have experienced other exclusion or marginalisation.
Additional supporting documents such as Easy Read, audio and BSL can be found on our website
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Head of Data
Remote (UK-based) | Full-time - £104,496 + benefits (including 4.5-day week and 11% employer pension)
Do your best work, for the right reasons.
We're looking for a strategic data leader to define Oak's technical data roadmap and data strategy, and shape how we use, govern and open up our data across our products, our AI and the wider education sector.
You'll lead our data department end-to-end, own data compliance and security, steer our data architecture, and build the open data products and standards that make Oak genuinely useful beyond our own platform.
This is a leadership role with real breadth and impact, grounded in a mission that matters.
Oak is a fully remote, mission-driven organisation offering high levels of flexibility, autonomy, and purpose. We're a national not-for-profit working in partnership with teachers to create high-quality, sequenced curriculum and lesson resources for pupils across all subjects and age groups.
Our culture has been independently recognised through:
-
Flexa verified (93% overall score, including 95% for working hours and 97% for role modelling)
-
Escape the City's Top 1% Employers – based on anonymous colleague reviews of culture, development, and impact
-
Investors in People Gold - through external accreditation and colleague feedback
💡What you'll be doing:
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Develop and manage a high-performing data department, leveraging internal and/or external relationships.
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Lead the development of our data products (AI assets, open educational resources and datasets), collaborating with external partners including DfE Digital to develop high-impact, transparent datasets and standards.
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Manage the data department budget (minimum 6 figures), covering data tooling, cloud infrastructure, and contractor spend.
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Responsible for all decisions relating to the performance and function of the data department.
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Lead on data compliance, including GDPR and related regulation with copyright and third-party rights the priority alongside data protection, through end-to-end systems we can audit and evidence.
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Maintain specialist expertise in data and analytics and be an authority across Oak and more widely across the sector.
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Own the quality and integrity of the AI and algorithms we build, so they are accurate, fair and safe to put in front of teachers and pupils.
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As a member of the leadership team, contribute to the strategy, planning and model the culture of the organisation.
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Deputise for the Director of Engineering and take on other general responsibilities as required.
🌱 What we're looking for
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5+ years holding responsibility for data and analytics systems across a department, including at least 2 years defining strategy across multiple cross-functional teams.
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Experience of recruiting, developing and managing a high-performing data or analytics team.
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Experience of managing a six-figure budget.
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Experience of building data and AI/ML infrastructure, including training data pipelines, model evaluation, access control and data classification.
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Deep understanding of copyright and content licensing, and of data protection (GDPR and related regulation), with direct experience of owning compliance end to end.
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Experience building public-facing open data products and collaborating with external partners to develop high-impact, transparent datasets and standards.
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Experience of data security practices in a software engineering context, including access control, data classification and incident response.
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Familiarity with modern data stack tooling and the ability to make sound architectural decisions across a data estate.
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A good understanding of education policy and the UK education system (desirable, not essential).
The successful candidate will have a desire to contribute across all areas to ensure Oak's success. You will be comfortable moving quickly and with agility, and be confident working with a range of digital systems (including proprietary ones, as required). You will continually look for ways that the team can keep getting better. You will be excellent at working as part of a remote team, building relationships and managing your time effectively.
💛 Our Benefits
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25 days annual leave, plus one extra day for each year of service (up to 28)
-
Additional Oak closure days over Christmas/New Year
-
11% employer pension contribution (with no minimum employee contribution, which can be varied as you choose). Please note this is a workplace pension rather than the Teachers’ Pension Scheme.
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A 36-hour working week, with half-days on Fridays or every other Friday off.
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Fully remote working — we’ll support your home set-up and offer coworking options if preferred
-
Twice-yearly in-person whole Oak offsites to collaborate, connect, and have fun (with other occasional team events in person)
-
A culture that genuinely supports flexibility, autonomy, and trust
🌈 Inclusion and Belonging
We believe diverse teams build better products. We warmly welcome applicants from all backgrounds, particularly those who are underrepresented in the tech and education sectors.
If you're from an underrepresented group, there's a good chance you're discounting yourself before you've even started. That's more common than you'd think, and it means we may miss out on brilliant people. If you're excited by this role but don't meet every requirement, please apply anyway.
We use the Applied platform to help reduce bias in our hiring process. Answers are anonymised and reviewed by a panel of humans.
📌 Key Info
-
Location: Remote, but you must be based in the UK with the legal right to work here
-
Sponsorship: Unfortunately, we’re unable to offer visa sponsorship at this time
-
Closing date: We’ll be reviewing applications as they come in and may close the role early
If this sounds like the kind of role and team where you could do your life’s best work, we’d love to hear from you.
Next steps
You’ll answer a few admin questions and some questions related to your day-to-day job. Your answers will go through our sift process: all answers will be anonymised, randomised, and then reviewed by a panel of reviewers (real humans), so it's your thinking that gets assessed, not your CV.
If you're shortlisted, we'll invite you to interview. We give everyone feedback at the end of the process.
Interview dates:
-
Interview 1: Wednesday, 2 September and Thursday, 3 September 2026
-
Final interview: Monday, 7 September 2026
If this sounds like somewhere you could do your life's best work, we'd love to hear from you.
We are receiving excellent responses to our job advertisements. This may lead us to close the role early, so if you are considering applying, don't leave it too long to avoid missing out.
We are an equal opportunity employer.
We are committed to a policy of Equal Employment Opportunity and are determined to ensure that no applicant or employee receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, or race, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable
The client requests no contact from agencies or media sales.