10 Digital services product manager jobs in Cardiff, Wales

Use your fundraising expertise to help create lasting impact. Join us to grow and engage our supporter community across global markets, inspiring more people to connect with our mission and support our work.

Role Responsibilities:
1. To engage, convert, acquire and onboard new and warm audiences using multi-channel such as direct dialogue, digital (e.g. journey planning and mapping, email/SMS), and telemarketing aligned to reflect VSO’s Purpose.
2. Manage VSO’s direct dialogue fundraising programmes, making choices and decisions on a commercial basis to deliver accelerated income growth.
3. Project management and overview of direct dialogue fundraising in the UK and US (new market) and introducing one other new market in 2027.
4. Providing clear visibility of relationships and performance, alongside managing and monitoring the performance of suppliers.
5. Ongoing attrition and KPI monitoring, evaluation, and improvement planning to maximise new donor acquisition and growth VSO’s donor files.
6. Initiate and proactively help identify new (market appropriate) audiences, campaigns, and acquisition products to engage and acquire new donors and income for VSO. 

We’re looking for an Associate Director of Digital Product & Experience to join the Stroke Association at an exciting point in their development.

This is a brand-new position within the charity, leading the digital product and experience capability and helping build more user-centred, accessible and evidence-led ways of working across the organisation.

You’ll shape how Stroke Association designs and continually improves digital products, journeys and services for people affected by stroke, supporters, volunteers and colleagues – using digital to help them extend their reach and influence, deepen engagement and grow income so that they can achieve greater impact for people affected by stroke.

As part of the Senior Leadership Team, you’ll work with Executive Directors and alongside senior leaders across the organisation to shape priorities, enable delivery and translate strategy into meaningful digital experiences.
You’ll work particularly closely with Associate Directors for Technology, Knowledge & Insight and Marketing & Communications. Success will depend on your ability to connect expertise, build strong relationships and enable multidisciplinary teams to work together around shared outcomes.

What you’ll do
You’ll provide strategic and practical leadership for our digital product and experience capability, creating the conditions for brilliant, user-centred digital experiences and building our organisational capability to design around the needs of our users.
You will:

• Set the direction for digital product and experience, ensuring our approach is grounded in user need, evidence and the outcomes we want to achieve – including greater reach, influence, engagement and income.
• Create more coherent and joined-up digital experiences, shaping products, journeys and services that work together and make it easier for people to find, access and engage with what they need from us.
• Champion user research, service design and inclusive design, ensuring accessibility and the diverse needs and experiences of people affected by stroke are embedded throughout our approach.
• Lead and enable multidisciplinary teams, bringing together product, technology, insight, marketing, communications and other expertise to solve problems and deliver shared outcomes.
• Build experimentation, testing and learning into how we work, using evidence, analytics, user feedback and performance data to test assumptions, learn quickly and continuously optimise our digital experiences.
• Strengthen our digital marketing and discoverability, using search, analytics and digital marketing insight to understand behaviour, improve journeys and help more people find and engage with us.
• Build organisational capability in user-centred ways of working, helping colleagues across the Stroke Association develop the confidence, skills and approaches to understand user needs and translate them into better experiences.
• Shape priorities and investment, using insight and evidence to help us make good choices about where digital product and experience can make the greatest difference.
• Explore emerging digital opportunities, helping the organisation understand where new technologies and approaches can genuinely improve experience and increase our impact.
• Lead and develop people, creating an environment of trust, curiosity, collaboration, experimentation and accountability.

About you
You’ll be an experienced digital product and experience leader who combines strong professional expertise with the ability to operate strategically and practically across a complex organisation.
You’ll bring:

• Significant experience of leading digital product, digital experience or related capability at a senior level across multiple products, journeys or services.
• Strong knowledge and practical experience of product management, user research, user-centred and service design, and translating user insight into improved experiences.
• A strong understanding of digital accessibility and inclusive design, with experience of embedding accessibility throughout product and service development.
• Experience of leading and enabling multidisciplinary teams, bringing together different professional disciplines around user needs and shared outcomes.
• Experience of experimentation, testing and continuous optimisation, using data, analytics, research and user feedback to learn and improve.
• A good understanding of digital marketing, search and analytics, and how these contribute to effective end-to-end digital experiences.
• Experience of building organisational capability, helping teams adopt more user-centred, evidence-led and iterative ways of working.
• The ability to make choices and prioritise effectively across competing needs, using evidence and organisational outcomes to guide decisions.
• The credibility and communication skills to influence at senior and executive level while building trusted, collaborative relationships across an organisation.
• A relational and inclusive leadership style, with the curiosity and judgement to challenge constructively, enable others and create the conditions for people to do their best work.

You don’t need to have worked in the charity sector before. What matters is your ability to bring your expertise into a purpose-led organisation, understand our context and share our ambition to create a world where there are fewer strokes and everyone affected by stroke gets the help they need.

What we offer

• Salary: £73,000, plus London weighting depending on postcode
• Contract: Permanent
• Location: Home-based, with semi-regular travel for team and Senior Leadership meetings and other organisational activity across the UK
• Closing date: 26 September

How to Apply
To apply, please submit your CV demonstrating your suitability for this role by clicking the 'apply now' button (please do not apply via email). We aim to get back to all successful candidates within 48 working hours.

Commitment to Diversity
The Talent Set are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, religion or belief, sex, sexual orientation, gender reassignment, marriage and civil partnership, pregnancy and maternity, disability, or age. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.

Mid-December 2026 to mid-August 2027

Remote (UK-based) | Full-time - £59,674 + benefits per annum (including 4.5-day week and 11% employer pension)

Do your best work, for the right reasons.

We’re looking for an experienced professional to manage Oak’s media and social profile and run our press office. You’ll identify topical and newsworthy opportunities, develop compelling stories and content, pitch to national and sector media, and use social media, video and other channels to extend their reach and impact.

You will build and manage high-profile relationships across the media, government and education sector, working with national and specialist journalists, editors, MPs and Peers, the Department for Education, unions, sector bodies and commercial organisations.

Oak is a fully remote, mission-driven organisation offering high levels of flexibility, autonomy, and purpose. We’re a national not-for-profit organisation working in partnership with teachers to create high-quality, sequenced curriculum and lesson resources for pupils across all subjects and age groups.

Our culture has been independently recognised through:

• Flexa verified (93% overall score, including 95% for working hours and 97% for role modelling)

• Escape the City's Top 1% Employers – based on anonymous colleague reviews of culture, development, and impact

• Investors in People Gold - through external accreditation and colleague feedback

What You’ll Be Doing

• Manage Oak’s media profile, including generating stories, writing press releases, pitching to publications and managing the press office.

• Develop and update the media roadmap and ensure relevant colleagues and teams have visibility.

• Manage relationships and inputs with key stakeholders across the education, political, and commercial sectors (e.g., publishing).

• Continuous improvement of developing Oak’s role within the curriculum and education policy landscape, and communicating this clearly.

• Deputise for the Head of External Relations as required and take on other general responsibilities. 

• As a member of the Oak Team, you will contribute to the wider success and culture of the organisation.

• Work in cross-functional and product-oriented squads with colleagues from across the organisation, as required.

What We’re Looking For

• 4+ years of experience leading media and/or stakeholder relations.

• Extensive knowledge of the education landscape and policy agenda.

• Proven success as a skilled communicator, able to analyse, distil and convey complex information succinctly and build positive relationships with journalists and external stakeholders.

• Organised, detail-oriented project manager.

The successful candidate will have a desire to contribute across all areas to ensure Oak's success. You will be comfortable moving quickly and with agility, and be confident working with a range of digital systems (including proprietary ones, as required). You will continually look for ways that the team can keep getting better. You will be excellent at working as part of a remote team, building relationships and managing your time effectively.

Our Benefits

• 25 days annual leave, plus one extra day for each year of service (up to 28)

• Additional Oak closure days over Christmas/New Year

• 11% employer pension contribution (with no minimum employee contribution, which can be varied as you choose). Please note this is a workplace pension rather than the Teachers’ Pension Scheme.

• A 36-hour working week (not tied to term-time patterns or school-day hours), with half-days on Fridays or every other Friday off.

• Remote working (with some in-person visits, including representing Oak at relevant in-person events and school visits) — we’ll support your home set-up and offer coworking options if preferred

• Twice-yearly in-person whole Oak offsites to collaborate, connect, and have fun (with other occasional team events in person)

• A culture that genuinely supports flexibility, autonomy, and trust

Inclusion and Belonging

We believe diverse teams build better products. We warmly welcome applicants from all backgrounds, particularly those who are underrepresented in the tech and education sectors.

We use the Applied recruitment platform to help reduce bias in our hiring process.

Key Info

• Location: Remote, but you must be based in the UK with the legal right to work here

• Sponsorship: Unfortunately, we’re unable to offer visa sponsorship at this time

• Closing date: We’ll be reviewing applications as they come in and may close the role early

If this sounds like the kind of role and team where you could do your life’s best work, we’d love to hear from you.

Next steps

You’ll answer some questions related to your day-to-day job. Your answers will go through our sift process: all answers will be anonymised, randomised, and then reviewed by a panel of reviewers (real humans).

If you are shortlisted, we’ll invite you to the next stage, which will consist of a remote interview conducted over Zoom.

We love giving feedback, so at the end of the application process, we'll share how well you performed.

We aim to begin interviews in the week commencing 19 October 2026.

We are receiving excellent responses to our job advertisements. This may lead us to close the role early, so if you are considering applying, then please get your application in early to avoid missing out.

We are an equal opportunities employer.

We are committed to a policy of Equal Employment Opportunity and are determined to ensure that no applicant or employee receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, or race, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable.

Closing date: Monday 12th October at 9am

About the role

This is a technical leadership role, helping deliver the modernisation of the technology that lets our community of over a million people take action every day on the issues they care about. Our enterprise scale tools are being re-built into a modern, modular platform and you’ll be joining the team as a leader in this work

You’ll be the second senior engineer on the team, joining as an equal partner to our existing senior engineer. This role requires an experienced technology leader with a proven track record of delivering great product and engineering outcomes — someone who has already shaped product engineering strategy, architected and engineered great products, developed people and teams, and established engineering standards through the delivery of significant projects at this level.

For many years, we have maintained a spectrum of different in-house products and are now building a modular platform, and your experience of leading on projects or products like this will be extremely valuable to us.

AI first development is central to our operational and development model and this role will offer you the opportunity to work with a team who’ve already proven that we can use AI development tools to deliver for our organisation. We’re looking to you to help us explore and achieve even more.

We’re on a mission to create an elegant, stable and highly effective platform that sits at the core of our mission – to make our country a fairer, more respectful, more sustainable place, and we’re excited to learn how you’ll help with this.

You will have real agency and influence within a small, growing team to try new things and contribute to making a real-world impact. You will help deliver our product roadmap and identify areas for technological innovation that will continue an exciting new chapter of 38 Degrees. Day-to-day, we are working out how to deliver cutting-edge software development in the age of AI and we are excited for the successful candidate to be a core part of this process.

This is a rare opportunity to help redesign a tech stack, develop a best practice AI-enabled software development model with the highest technical standards and deliver a sector-leading set of tools for one of the biggest campaigning organisations in the UK.

There are no formal education requirements for this role. As long as you can show us that you have the skills we don’t mind where you got them from! To be successful in your application you must meet the requirements of this role and answer the questions below which are part of the selection criteria. Without completion of this task your application cannot be considered.

Your background and experience

We are looking for someone with experience leading development, teams, products and technical standards – you’ll be adept at setting direction and bringing others with you. You’re someone who’s accountable and takes ownership, delivering what they promise. You’re always striving to improve and effective at motivating others to follow the standards you set. You will have experience developing software using AI tools, and be brimming with ideas about how a small technology team can make the most of tools like Claude Code to multiply our impact and how you’ll use your influence in the team to make that happen.

You’re someone who understands the discipline around leading and maintaining a product, not just working across technologies. You are creative and curious when it comes to solving business problems, comfortable asking users “why” and understanding what they are trying to achieve, and you enjoy collaborating to identify and deliver the best technical solutions. You understand the non-profit campaigning domain we’re operating in, or you’re excited to learn. You demonstrate the specific technical expertise the role requires while also applying product-outcomes-thinking best practice to work effectively with end users.

You are a patient and clear communicator with non-technical stakeholders, and you’re motivated by achieving real lasting business impact and collaboratively solving business problems with users rather than simply delivering requested features. You’re driven by the opportunity to build best-in-class campaign tools and deliver professional, high-quality work that makes our tech products a joy for users and supporters to interact with.

You are flexible, as comfortable responding to short-notice reactive requests and staying cool-headed in a crisis as you are pushing forward longer-term product development work. You’re eagle-eyed when it comes to tackling technical debt and putting effective processes in place to maintain high-quality development. You’ll be keen to play a key part in shaping the culture and professional standards of our team.

And finally – you’ll need a passion for being part of our mission to make the country a fairer, more respectful, more sustainable place, and a hunger to give our supporters the power to help make that happen.

Full job description: Salary Scale F1 – Senior Developer _ Campaign Technologist

About us

38 Degrees is a community of more than a million people who – in a moment away from their busy days – take small actions on issues they care about, which all add up to something bigger, a movement for a better Britain for everyone who calls our country home.

A Britain where we all get a fair chance in life and where the place we were born, or the area we live in, doesn’t decide that chance. Where we protect our planet and hold those in power to account for doing the same, and where we are treated, and treat one another, with respect.

In the space of a week, millions of supporters could be campaigning on anything from protecting our NHS and stopping cuts to Universal Credit, to saving local green spaces and protecting our democracy.

38 Degrees is fiercely independent. We are primarily funded by small donations from hundreds of thousands of members of the public from all over the UK. This independence means we never have to hold ourselves back from taking on those with power and can truly listen to our supporters.

Benefits of working for 38 Degrees

38 Degrees’ approach to total rewards (salaries, rewards and benefits) is rooted in our Compensation Philosophy which defines our principles and the criteria to ascertain whether decisions on pay and reward meet those principles – our ultimate aim is to attract and retain a talented, driven team, and reward all of us for the impactful work we do in a way which is fair, equitable and sustainable, based on this philosophy and our vision to make the UK fairer, more respectful and more sustainable.

38 Degrees employee salaries, rewards and benefits are benchmarked against the UK Not For Profit sector.

38 Degrees’ culture is honest, kind, supportive, courageous, and respectful. We move fast, and frequently change plans to respond to events. We work hard but we also have fun.

We regularly enjoy team away days and social hours.

Additional Benefits (as per the statutory or enhanced qualifying conditions in the staff handbook)

Currently we provide:

• 38 Degrees operates a four-day working week. Our working days are Monday – Thursday. On rare occasions employees may work on a Friday to manage reactive work or communication with organisations that work a five-day week. If a bank holiday falls on a Monday, employees are required to work Tuesday – Friday
• For a four-day working week employees receive 24 days (pro rata) annual leave per year (plus bank holidays) pro rata. The office closes between Christmas and New Year, employees do not need to take this additional time from their annual leave allocation
• Employer pension contribution
• 24 hour employee assistance programme
• Family leave policies (some with enhancements)
• Employer paid annual flu vaccination
• Rental deposit loan
• Contribution to eye tests/glasses
• Learning and development budget

We are developing the following benefits which we will communicate when finalised:

• One month paid sabbatical leave as per policy terms after 5 years of service
• Cycle to work scheme
• IVF
• Menopause
• Religious leave
• Surrogacy
• Parental Bereavement Leave
• Global Remote working

Our commitment to Diversity & Inclusion

We’re especially keen to hear from people who’ll bring lived experience of the issues we work on and who’ll make our team more diverse as a result. So if you’re Black, Asian or from any other minority ethnic group, if you’re disabled, LGBTQIA+, or if you’re from a working class home, your application will be especially welcome. And thanks to our flexible home working approach and network of offices, we have a staff team that is increasingly based across the UK. A third of us live outside London. We’re keen to continue diversifying geographically, so that we’re rooted in our supporters’ communities.

To make sure that we are able to reach our goal of a diverse team we have equal opportunities monitoring requirements. Your application will not be complete without the equal opportunities monitoring form.

38 Degrees is committed to inclusive working practices, so during the application process we commit to:

• Paying for childcare whilst you’re at 38 Degrees interviews or tasks.
• Paying for your travel costs to the office and back – and for overnight accommodation if you’re travelling from a long distance for an interview although at present the majority of interviews are held online.
• Making any reasonable adjustments – for example ensuring we have a BSL interpreter organised in advance if you’d need one.
• If there is anything else you’re concerned about or think we could provide, please let us know.

To be successful in your application you must meet the essential requirements for this role and answer the questions below which are part of the selection criteria. Without completion of this task your application cannot be considered.

The successful candidate must have the right to work in the UK at the time of appointment.

The recruitment process: In addition to your written application (details below), you will be required to complete a ‘live’ technical test and two rounds of interviews (all remotely). You can apply for this through Charity Job, please ensure you have answered the application questions below.

Application Questions (max. word count: 2000 words across all questions)

1. As a senior engineer, how have you approached managing the adoption of AI tools (e.g. Claude Code or similar) across a team? How do you balance encouraging adoption with maintaining code quality and standards? Can you give an example of a decision you made, or would make, about where AI tools should and shouldn’t be used, and how you’d bring the rest of the team along with that view?
2. In your view, how is the day-to-day practice of software development changing as AI tools become more capable? What has and hasn’t changed about how a team should be structured or how work should be planned, compared to a traditional development model?
3. Please outline an example of an unexpected technical issue that impacted core business operations and how you dealt with that.
4. Select an application you regularly use and describe three key design features that enhance its user experience. What considerations do you think influenced these design choices?

Ready to shape the future of the UK's nuclear profession? Come and lead our events programme, volunteer communities and income-generating partnerships.

The Nuclear Institute is looking for an ambitious and commercially minded Events and Communities Director. This is a unique opportunity to combine strategic leadership with hands-on delivery, driving member engagement, growing income and strengthening the professional networks that support nearly 6,000 members across the nuclear sector.

What you'll do

· Lead a nationally recognised portfolio of conferences, awards, webinars and events

· Grow sponsorship, partnership and commercial income

· Support and develop thriving member communities and volunteer networks

· Own budgets, forecasts, pricing decisions and financial performance

· Build relationships with senior industry stakeholders and corporate partners

· Lead and inspire a small, high-performing team

What we're looking for

You'll be a confident leader with experience in events, partnerships, membership, commercial growth or community engagement. You'll bring strong commercial judgement, excellent relationship-building skills and a track record of delivering results.

Why join us?

· Fully remote working

· Flexible and compressed working options

· Performance-related pay

· Private medical insurance and pension

· 25 days annual leave plus bank holidays

· Your birthday off

If you're excited by the opportunity to grow income, strengthen professional communities and help shape the future of the nuclear sector, we'd love to hear from you.

About the Role: GardenOfLove is a UK-based platform connecting individuals, verified charities, and businesses through giving, volunteering, and community. We're looking for a Partnerships & Business Development Manager to help us grow and manage those relationships as we expand across the charity, university, and corporate sectors.

This is a hands-on, relationship-driven role for someone comfortable moving between long-term trust-building and direct commercial conversations, often in the same week.

What You'll Be Doing

• Charity partnerships: identifying, approaching, and onboarding verified UK charities onto the platform, and maintaining strong ongoing relationships with them.
• University partnerships: leading outreach to universities for student wellbeing initiatives, campus Gardens, and pilot programmes.
• Corporate Gardens sales: managing the full sales process for our B2B CSR product, from first outreach through to signed, onboarded corporate clients.
• Sector networking: representing GardenOfLove at relevant events and conferences across the charity and corporate sectors.
• General business development: identifying new partnership opportunities, including with media, incubators, and adjacent organisations, and helping shape how we approach them.

What We're Looking For

• Experience in a partnerships, business development, or corporate fundraising role, ideally with some exposure to the charity or nonprofit sector.
• Comfort with both relationship-led conversations and direct commercial pitching.
• Strong written and verbal communication — you'll often be representing our voice directly to charities, universities, and companies.
• Genuine curiosity about, and comfort with, the mission behind the platform — this matters more to us than a perfect CV.

Before You Apply: We'd encourage you to explore our website and try the app yourself before applying. We'll ask about your experience with it directly at interview — genuine engagement will come through, and that matters to us more than a generic cover letter.

Compensation: Competitive salary, dependent on experience, plus standard benefits. 

Why This Role Matters: This isn't just another platform with a mission statement attached. Kindness staying free, verification-first trust, and community-driven giving are structural choices we've built the business around, not marketing lines. If that's a philosophy you'd genuinely want to represent, not just describe, we'd love to hear from you.

Evaluation and Impact Coordinator
Hours: Full-Time (35 hours per week)
Contract(s): 1x Permanent role
Salary: £30,500 - £35,500 per annum, plus Into Film Benefits
Location: Edinburgh, Belfast, Cardiff, Salford or London. We operate in a hybrid pattern, combining home working with attendance at the office.

About Into Film

Into Film is the UK’s leading charity for film in education and the community. We provide screen industry careers information and advice, support young filmmakers, and bring the power of moving image storytelling into classroom teaching.

We also run the annual Into Film Festival which enables more than 400,000 pupils to visit the cinema for free, and the Into Film Awards - the UK’s leading showcase for young filmmaking talent.

The core Into Film programme is free for UK state schools, colleges and other youth settings, thanks to support from the BFI, awarding National Lottery good cause funding, and through other key funders including Cinema First and Northern Ireland Screen.

Our vision – Film enriches the life of every child and young person.

Our mission – To inspire and support young people to learn, and to realise their creative, cultural and career aspirations, through film and the moving image.

Into Film operates a hybrid working policy with offices in London, Cardiff, Belfast, Bristol, Edinburgh and Salford. We are open to flexible working models wherever the role allows, including working compressed hours. We also offer a range of staff benefits and perks which are detailed below.

Role Summary

This new role is responsible for supporting and developing our research, reporting and evaluation function. Our ambition is to provide accurate reporting to our funders, supporters and education and sector partners and high-quality insights and data about the important role that film and screen culture plays in the educational and personal development and future career aspirations of young people aged 5-19. You will be key to developing and improving our reporting, research and evaluation work at Into Film.

In addition, you will support the Head of Impact and Research as well as the Leadership team to ensure the effective reporting and evaluation of the impact of our programmes for our funders and other internal and external stakeholders.

Working collaboratively and closely with colleagues across the organisation, this function supports and informs our programme design and development, our income generation and our policy and comms outputs.

Main Responsibilities:

• Support the Head of Impact and Research to grow and develop Into Film's research and evaluation function
• Support and feed into improvements to and implementation of our organisational theory of change, evaluation framework and impact strategy 
• Under the guidance of the Head of Impact and Research, take the lead on setting and delivering high-quality research and evaluation design, analysis and reporting across the organisation
• Lead improvements to and implementation of programme-level evaluation frameworks, ensuring input from our programme delivery teams and other key internal stakeholders (e.g. fundraising, marcomms, senior leadership)
• Provide expert qualitative or mixed-methods research and evaluation support for colleagues, including but not limited to:
• Providing advice and guidance on research design and methodologies
• Providing advice and guidance on data collection using focus groups, interviews and case studies
• Leading and championing best practice for qualitative data collection and analysis as part of monitoring, evaluation, impact and reporting across the organisation
• Take the lead on implementing improvements to evaluation processes to ensure effective qualitative data management and robust analytical and reporting processes
• Under the guidance of the Head of Impact and Research, work effectively with the wider Into Film team, including:
• Keeping colleagues up to date with new research as it is published
• Working closely with the digital team to understand and develop efficient data capture systems
• Working closely with internal teams to ensure data is effectively captured and analysed for quarterly and annual reporting
• Work effectively with external stakeholders to support Into Film’s impact and evaluation work, including:
• Supporting engagement with our Research and Insight Advisory Group 
• Engaging with partnership research into the impact of using film in education, the benefits of filmmaking and film watching opportunities, and the impact of creative careers guidance and work experience for young people 
• Effectively working with our established Youth Advisory Council and Education Advisory Group, ensuring their expertise informs our research and evaluation work

General Responsibilities:

• Commitment to quality internally and in all dealings with Into Film’s stakeholders including teachers, children and young people, industry partners, funders, supporters, parents and carers, and members of the public
• Commitment and active participation in helping Into Film live its EEDI values and ethos through everything it does
• Contribute to long term planning to ensure growth in line with demand and resources
• Contribute to the regular monitoring and evaluation of Into Film’s work
• Any other reasonable duties assigned by Into Film

Person Specification:

Minimum Requirements:

• Experience in an impact and/or evaluation function
• Qualitative data analysis expertise, through formal qualification or hands-on experience – must be comfortable with qualitative data management, analysis and reporting
• Knowledge of the education, skills, creative industries or charity sector space
• A collaborative colleague who will thrive in a dynamic, responsive cross-organisational role
• An excellent writer, presenter and communicator who is willing to represent Into Film at in-person meetings and events 
• Experience supporting design and delivery of effective and inclusive evaluation methodologies to demonstrate impact and gather useful learning from programme participants 
• Demonstrable stakeholder management experience, working closely with colleagues and external research partners to support the delivery of multiple high-quality, robust, mixed-method evaluations
• Experience of supporting colleagues to use evaluation data alongside the wider research and evidence base to shape programme design
• Experience of providing data and support to external organisations who have been commissioned to provide specialised research 
• Up-to-date knowledge of the formal education sector in England and at least one other devolved nation

Desirable:

• Experience of theory-based evaluation, formative evaluation and implementation and process evaluation approaches
• Familiarity with the Microsoft Office suite
• A love and knowledge of film

All employees regularly working with children and member data are required to undertake and maintain enhanced DBS clearance (and/or Access NI check or Disclosure Scotland check, depending on working location), acquired at Into Film’s expense; employment is dependent upon this.

We also offer a range of staff benefits and perks, including:

• Annual Leave – 28 days (full time/pro-rata), including 3 days to cover office closure between Christmas and New Year.
• Pension – matched up to 5% of salary (2% above statutory employer contribution).
• Flexible working including compressed hours, job share etc. – all applications favourably considered, approval will be at the discretion of Into Film.
• Enhanced parental/paternity/shared parental leave.
• Interest-free non-essential study loans.
• Interest-free bike/scooter/travelcard loan.
• Employee Assistance Programme (EAP) – 24/7 confidential wellbeing support, advice and guidance.
• Wisdom health insurance cover – non-contributory (apart from employee tax contribution).
• BenefitHub portal – offering discounts on healthcare, wellbeing products, and lifestyle products and services.

Closing: 12:00am, 14th October 2026 (BST)

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

No agencies please.

We are Living Streets, the UK charity for everyday walking.

We want to create a nation where walking is the natural choice for everyday, local journeys; free from congested roads and pollution, reducing the risk of preventable illnesses and social isolation. We want to achieve a better walking environment and to inspire people of all generations to walk and wheel more.

We’re looking for an organised and customer-focused Commercial Assistant to join our Development and Delivery department.

You will support Living Streets Services Ltd – our trading subsidiary and successful social enterprise – helping to deliver products and services including WOW – the walk to school challenge, Walk to School Week and Little Feet.

This is a varied role combining administration, customer service and sales support. You will process orders, respond to enquiries, maintain accurate records, and work with customers, suppliers and colleagues to resolve issues. Your work will help us provide excellent service, while contributing to the efficiency and financial success of our trading activity.

What you’ll do:

·Process customer orders accurately and coordinate fulfilment and invoicing.

·Respond to enquiries from schools, local authorities, project coordinators and other customers by telephone and email.

·Investigate and help resolve order, product and delivery issues.

·Maintain accurate sales, purchasing, stock and customer records.

·Monitor stock levels and support relationships with key suppliers.

·Prepare quotations and respond to sales enquiries.

·Support new and existing customer accounts and maintain database records.

·Assist schools using the WOW Travel Tracker platform and other digital products.

·Support the delivery of engagement and evaluation activities, including our annual design  competition.

·Help coordinate outreach events and tender submissions.

·Provide general administrative support, including taking minutes at quarterly board meetings.

What we’re looking for:

·Experience of providing administrative, customer-service or operational support.

·Experience of responding to enquiries by telephone and email.

·Experience of supporting sales activity, such as preparing quotations or processing orders.

·Strong organisational skills and the ability to manage competing priorities.

·Clear and professional written and verbal communication skills.

·Accuracy and close attention to detail.

·Confidence using CRM systems and Microsoft Office or equivalent workplace software.

·A practical approach to solving routine problems and knowing when to escalate an issue.

·The ability to work independently and collaboratively.

·A helpful, professional and customer-focused approach.

·A commitment to Living Streets’ purpose and to equity, diversity and inclusion.

Living Streets is committed to being an equal opportunities employer and welcomes applications from people of all backgrounds and experiences.

Closing date: 30/09/2026 (11:59 PM)

Interviews: 08/10/2026 – 09/10/2026

From Puppy to Partnership: Help Transform Lives
Lead our volunteer team and make a tangible difference by supporting volunteers in their vital work to help create life-changing assistance dogs for disabled people.

About Canine Partners
At Canine Partners, we breed, train, and support expert assistance dogs to create loving, life-changing partnerships with disabled people. Across the UK, we support people with a variety of physical disabilities and their families, carefully matching them with a dog that suits their needs, personality, and lifestyle.
Our dogs bring confidence and independence, love and companionship, reducing reliance on carers and giving people the freedom to live life their own way.

The Role

Position: Head of Volunteering
Hours: 37.5 hours per week
Location: Homebased
Travel: Travel throughout the UK will be required (approx. once a month on average) for events, leadership meetings, staff engagement days and to collaborate with the team. More travel may be required during the induction period.

Our volunteers are key to the success of Canine Partners by supporting us in all areas of the organisation. You will develop and lead our volunteer strategy, focusing on how we recruit, train and retain our amazing team of 1000 volunteers. Canine Partners is progressing through a significant growth period, and we need to have more volunteers on board to help us achieve this. Through strong leadership, effective volunteer management practices and a positive volunteer experience, you will help build a resilient volunteer community that strengthens service delivery, enhances organisational culture and supports the charity's long-term growth and sustainability with the goal of helping more people.

What You'll Be Doing

• Lead the development of innovative approaches to volunteer recruitment, engagement, retention and recognition.
• Lead the volunteer team who support the journey and experience of volunteers
• Collaborate with our communications team to develop and implement a volunteer recruitment strategy to increase volunteer numbers
• Support staff across the organisation to effectively recruit, manage and develop volunteers.
• Ensure volunteer related policies, products and procedures are aligned with the needs of the organisation and sector best-practice, ensuring we are an accessible and inclusive organisation for volunteers
• Regular board level reporting on measurable objectives and performance indicators

About You

• Significant strategic leadership experience in volunteering within a charity, public sector or community organisation.
• Strong knowledge of volunteer management best practice, governance and relevant legislation.
• Excellent communication, presentation and interpersonal skills.
• Experience of developing and delivering volunteering strategies that support growth, organisational change and strategic objectives.
• Experience of implementing or optimising volunteer management systems, CRM platforms or digital tools to improve the volunteer journey.
• Experience of managing risk, safeguarding, conflict, disputes and complex volunteer-related issues with confidence and compassion

Most importantly, you will be passionate about the transformative impact that our assistance dogs provide to our beneficiaries.

Ready to Make a Difference?
If you are excited about this role, don't hesitate to apply! We welcome applicants who bring unique perspectives, and would be delighted to hear from you. Please apply online with a comprehensive CV and supporting statement explaining how you believe you match the requirements of the role.

Please note we may interview candidates prior to the closing date. If we find a suitable candidate or receive a high volume of applications, we may close this advertisement prior to the closing date so apply now to ensure you don't miss out! Please be assured that we contact all candidates regarding the outcome of their application, this may take longer if we receive high volumes of applications.

Closing date: 4th October 2026

We recognise the benefit of diverse experience and welcome and encourage applications from all sections of the community. We are a disability confident committed employer.
Applications are initially reviewed using our applicant tracking system, which may use automated screening criteria to help identify candidates whose skills and experience match the requirements of the role. All hiring decisions include human review.

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