Diversity jobs

Amref Health Africa is the largest Africa-based international health development organisation. We work to bring about lasting health change in Africa.  

Our UK office is seeking a highly motivated and detail-oriented Senior Data & Insights Officer to lead on the day-to-day maintenance and utilisation of our data management platform, Microsoft Dynamics 365, with a particular focus on the Customer Relationship Management (CRM) module. This role is pivotal to supporting a culture of data-driven decision-making across Amref UK, ensuring the integrity and strategic use of our data to enable strategic growth in supporter engagement, retention and income generation.

The Senior Data & Insights Officer will be a key point of contact for colleagues across the organisation, playing an instrumental role in supporting how we gather, manage and utilise data at Amref UK. They will be critical in providing expertise and establishing new ways of working across key Amref UK teams, including Supporter Engagement, Programmes & Strategic Partnerships, Finance, Operations and Senior Management.  The postholder will be the organisational expert in Microsoft Dynamics working with senior leaders, Amref HQ ICT, Amref’s global Fundraising Development team (F&D) and third-party vendors to develop, implement and integrate processes and reporting tools that aid analysis and insight.  They will work with HQ ICT to deliver improved functionality and system upgrades while maintaining data integrity and compliance requirements.  Experience in relational database design and familiarity with marketing tools such as Google Analytics would also be an advantage.

To be successful in this role, the post holder will need to be a team player who brings a combination of technical expertise, communication skills and business change experience.

Job Title - Senior Billing Officer and Coordinator

Contract - Permanent

Hours - Part time 0.6 FTE (21 hours per week) or 0.8 FTE (28 hours per week) with some flexibility around working hours

Salary Range - £30,000 to 40,000 FTE pro rata (£18,800 to £24,000 for 0.6FTE and £24,000 to £32,000 for 0.8FTE)

Location - London office - Coram Campus, 41 Brunswick Square, London WC1N 1AZ

About Coram

Coram is the UK’s oldest children’s charity founded by Thomas Coram in London helping vulnerable children and young people since 1739. Today, the Coram group helps more than one million children, young people, families and professionals every year by providing access to the skills and opportunities they need to thrive.

One of the nine members of the Coram group, Coram Children’s Legal Centre (CCLC) is the UK’s specialist centre for children’s rights in education, immigration, community care and family law, and provides significant international legal systems consultancy. The centre is located on the Coram Campus in central London with a base in Colchester. We champion access to justice through information and advice, legal practice and representation, policy and strategic litigation. Our Legal Practice Unit provides advice and representation primarily under legal aid contract. Our Policy and Practice Change team promotes practice change through training and capacity building to professionals and secures systems change through research, policy and advocacy.

About the role

This role will coordinate, oversee and supervise the Legal Practice Unit’s legal aid billing operations. Through systematic and efficient management, the post-holder will play an important role in CCLC’s financial and operational sustainability. Working with the Managing Director of Legal Practice, the Heads of Department and Coram’s central finance team, the key objective of the role is to help maximise the unit’s legal aid billing in controlled work, certificated work and inter partes costs. It will also oversee private fees billing. The post-holder will oversee the smooth running of legal aid billing. In this role, the post-holder will work very closely with legal, operations and administrative staff. The role will act as a key point of contact for a range of internal and external stakeholders including Coram’s central finance team who will support the role with grant fund management and overall accounting functions for CCLC. The post-holder will support the Managing Director of Legal Practice and Children’s Rights and department heads in the successful maintenance of our relationship with the Legal Aid Agency.

The role would suit a legal aid billing professional with significant direct hands on experience of a range of types of civil legal aid billing (including controlled and certificated work) and an understanding of the challenges of legal aid. The ideal candidate will have experience of supervising the work of others but support and training will be provided. We are looking for someone who is interested in developing into management, is a proactive problem solver, is highly organised and able to maintain oversight over different workstreams ensuring progress. In addition to legal aid experience, they will need an aptitude for processing large amounts of data, developing and managing spreadsheets and improving organisational systems. They will be well supported through training, an enthusiastic and competent junior billing team, the central finance team and an outsourced legal cashiering company, as well as a friendly and collaborative management team including the Managing Director and the Heads of practice areas.

This is a largely office-based role in order to fully provide support to the billing team. However, some remote / hybrid working may be possible depending the experience of the candidate after the initial settling in period and there will be flexibility over how the working hours days will be spread across the week (within working hours). The team are mostly based in the London office and with one billing team member in Colchester so the postholder may require some occasional travel.

For further information on CCLC please visit our website.

To apply for this role, please click on the 'apply now' button below to complete the application.

Closing date: Monday 4th May 2026 at 5pm

Test and Interview date: Week commencing Monday 11th May 2026

Coram is an equal opportunities employer and we believe a diverse workforce enables us to improve the services to the children and families we help. We are genuinely committed to encouraging candidates from all sections of the community we seek to support. This includes those from global majority ethnic backgrounds, those that identify as LGBQT+, those with disabilities, those with lived experience of care, those with neuro-diversity, and those from other groups who are underrepresented at Coram.

If applicants feel comfortable, we would encourage them to draw on lived experience as well as professional experience in their personal statement as part of their application.

We are committed to the safeguarding of children and where appropriate will require the successful applicant to undertake a check from the Disclosure and Barring Service.

Registered Charity No. 312278.

Contract Type: Fixed Term for 12 months from start date

Location: Hybrid working, based in our London office. There is an expectation to travel 2-3 times a year for this role

Employer: King's Trust International (not The King's Trust)

Are you a strategic, values‑driven leader with deep experience in delivering complex international programmes?

Do you thrive at the intersection of quality delivery, partnership, people leadership and impact?

King’s Trust International (KTI) is looking for a Deputy Director of Global Delivery to play a pivotal role in shaping and strengthening our global delivery portfolio as we work towards our ambition of supporting one million young people worldwide.

The Role

This is a senior leadership role at the heart of our delivery model.

As Deputy Director of Global Delivery, you will provide strategic oversight and operational leadership across all regional delivery portfolios, working through our Heads of Regional Delivery and Senior Regional Managers. You’ll ensure our programmes are high quality, safe, financially sound, compliant and impactful, while continuously strengthening partner relationships and delivery capability.

You’ll act as a key connector across the organisation, working closely with Safeguarding, Finance, Impact, Fundraising, Digital & Design and Communications,  to ensure delivery is integrated, evidence‑led and aligned with KTI’s long‑term strategy.

Why this role matters

This isn’t just oversight;  it’s leadership with global consequence.

You’ll help ensure that:

• tens of thousands of young people each year access high‑quality opportunities
• delivery partners are supported to grow stronger and more sustainable
• safeguarding, risk and quality are never compromised
• KTI’s reputation with funders, partners and trustees remains robust and trusted

Your leadership will directly shape how our impact is delivered, measured and scaled.

What You’ll Do

You will:

• Lead and support regional delivery leaders across multiple geographies
• Ensure programmes meet KTI’s minimum standards for quality, safeguarding, financial and risk management
• Provide strategic oversight of delivery performance, KPIs and outcomes
• Strengthen partnerships and support delivery partners to improve quality and sustainability
• Champion equity, inclusion and youth‑centred approaches across global delivery
• Contribute to organisational strategy, funding development and board‑level reporting
• Spot risks early, lead problem‑solving and embed continuous learning

We’re Looking for Someone Who Is:

• A confident senior leader with experience delivering complex international programmes
• Comfortable managing multi‑regional portfolios and operating in dynamic environments
• A strong people leader who can coach, challenge and support senior managers
• Highly credible with partners, funders and internal stakeholders
• Strategically minded, but grounded in operational reality
• Deeply aligned with values of equity, safeguarding, integrity and youth voice

If you’re motivated by meaningful impact and want to play a central role in shaping how global programmes are delivered, we’d love to hear from you.

Perks for working at The King’s Trust International:

• Great holiday package. 30 days annual leave entitlement, plus public holidays. Office closure the days between Christmas and New Year
• Fantastic Family leave. Receive 13 weeks full pay and 13 weeks half pay for maternity and adoption leave, and pro rata entitlement for shared parental leave. Receive 8 weeks' full pay for paternity leave.
• Flexible and agile working. Where operationally possible, you can work your hours that support a work-life balance, including compressed hours and hybrid-working (part office - part home-based) or working from home options.
• Benefits platform. Everything from health and financial wellbeing support to discounts on your favourite restaurants, shops and cinemas
• A free employee assistance programme (EAP) to support your mental wellbeing.
• KTI will contribute 5% of your salary to the workplace Pension Scheme
• Generous life assurance cover (4 x annual salary)
• In-house and external training opportunities are available throughout the year

Location: London (The Dorfman Centre, 35 Park Crescent Mews West) - hybrid working with half the 2-3 days a week in the office

Interviews: 21/05

Employer: King's Trust International (not The King's Trust)

For more information or to apply, please click 'apply now' to be directed to our careers site.

Are you excited by the idea of managing major international development contracts that transform young people’s lives across Africa, Asia and the Caribbean?

King’s Trust International (KTI) is embarking on one of our most ambitious partnerships yet, a £2m, three-year collaboration with the Qatar Fund for Development (QFFD). Their support will power our global education programmes and help drive our mission to reach one million young people worldwide.

We’re looking for a QFFD Contract Manager who can lead this flagship partnership with confidence, clarity and creativity.

What you’ll do:

You’ll take charge of the end‑to‑end management of this high‑profile institutional grant, ensuring everything runs smoothly, reports shine, risks are spotted early, and growth opportunities are maximised. You’ll be the steady, trusted link between KTI and QFFD, keeping the partnership strong and impactful.

You’ll work closely with global delivery teams, MEL experts, finance colleagues, and in‑country partners to ensure every deadline is met and every requirement is delivered with excellence.

Why this role matters:

This isn’t just compliance.

This is influence, visibility and real-world impact.

You’ll be right at the heart of a major programme that improves education, builds core skills, and opens up opportunities for young people around the world.

We’re looking for someone who is:

• A confident manager of institutional funding contracts
• Great with budgets, reporting and donor compliance
• A relationship-builder who can collaborate across cultures and teams
• Proactive, organised and solutions-focused
• Motivated by meaningful, global impact

If you’re ready to take on a role with strategic importance, international reach and the chance to help shape a major global partnership — we’d love to hear from you.

Perks for working at The King’s Trust International:

• Great holiday package. 30 days annual leave entitlement, plus public holidays. Office closure the days between Christmas and New Year
• Fantastic Family leave. Receive 13 weeks full pay and 13 weeks half pay for maternity and adoption leave, and pro rata entitlement for shared parental leave. Receive 8 weeks' full pay for paternity leave.
• Flexible and agile working. Where operationally possible, you can work your hours that support a work-life balance, including compressed hours and hybrid-working (part office - part home-based) or working from home options.
• Benefits platform. Everything from health and financial wellbeing support to discounts on your favourite restaurants, shops and cinemas
• A free employee assistance programme (EAP) to support your mental wellbeing.
• KTI will contribute 5% of your salary to the workplace Pension Scheme
• Generous life assurance cover (4 x annual salary)
• In-house and external training opportunities are available throughout the year

King's Trust International is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. As part of this commitment, we undertake basic disclosure checks (or international equivalents) in accordance with the Codes of Practice for all roles within King’s Trust International, and for our roles working directly with young people, at an enhanced level. Having a criminal record will not automatically exclude applicants.

In further support of a Safeguarding First approach, we are signatories to the Misconduct Disclosure Scheme. The Scheme facilitates the sharing of misconduct data between employers. In line with this Scheme, we will request information from job applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. By submitting an application, the job applicant confirms his/her/their understanding of these recruitment procedures.

We are committed to equitable work practices and believe in building a diverse organisation that is representative of and responsive to the needs of our young people and stakeholders. We welcome and encourage job applications from people of all backgrounds. We particularly welcome applications from Black, Asian, Mixed and other Ethnic candidates which are currently under-represented throughout King’s Trust International. As a disability confident employer, we will interview applicants who meet the essential criteria and who have declared a disability. Please let us know if you need any adjustments at the interview stage.

A NOTE FOR RECRUITMENT AGENCIES:

We prefer to hire people directly, but we do have a preferred supplier list for when we need a helping hand. We'll be in touch directly if we need you!

Req ID: 3955 

​SUMMARY​

​Position Title: ​Head of Spacemaking and Operations

Level: Level 6

Pay: £40, 000 -46, 000 (FTE yearly)

Reports to: Director of Finance, HR and Operations

Location: Liberation centre Brixton, London (New office in Brixton)/ Remote working within the UK with at least 3 days’ work from our office (Mondays, Wednesdays and Thursdays)

Contract: Full time (40hrs/weekly), 2-year Fixed Term contract.

Start date: As soon as possible

Benefits: TAA laptop and phone, (employee assistance and health cash package including staff supervision, counselling, dental, optical care and more.)

The Advocacy Academy is an activist youth movement. We serve as the political home for grassroots youth organising and the catalyst for collective action. The lives of the young people we work alongside have been directly shaped by living in an unjust world, and we exist to turn their anger into action.​​

Young people are often the catalysts for major social change, from the Student Non-violent Coordinating Committee at the heart of the Civil Rights Movement, to the Soweto Uprising mobilising young people to resist the apartheid regime's education policies, to the Sunrise Movement redrawing the electoral map across America, and more recently encampments and protests across the world protesting the genocide in Palestine. How successfully they achieve real and lasting change depends on whether they are organised and whether they have the right strategy and tactics to be effective.​

We want youth organising to be enshrined in the UK for generations to come, and for young people to have tangible political power to influence national policy. That’s why we have launched two national coalitions, one around climate, and the other around gender. Each will train organisations across the country to become youth organisers and work together to bring 100 young people together to identify the strategy and tactics needed to achieve change. These young leaders will organise others and work collectively to build a campaign which shakes the status quo.​

We are now looking for a Head of Spacemaking & Operations who believes in this vision and can ensure that TAA’s Liberation Centre is safe, fully operational, and intentionally designed as a welcoming, accessible, and inclusive environment. This role bridges operational delivery and spatial experience, ensuring that the Centre not only functions effectively behind the scenes, but also reflects TAA’s values in how people experience, move through, and use the space. You will combine operational oversight, facilities management, and space experience design, working across teams to ensure the Centre is safe, compliant, efficient, accessible and welcoming for staff, young people, and the wider community. 

Before you skim the job description, please remember you don’t have to tick all the boxes to apply. We all experience a bit of imposter syndrome, including staff here at The Advocacy Academy. If this role pulls you in and you believe you could make a meaningful difference, we encourage you to apply or reach out to us to discuss further. We are especially interested in people who bring lived experiences, perspectives, and ways of working.​​

​AREAS OF RESPONSIBILITY​​​

​1.You will become a key member of the Finance, HR & Operations Team, including but not limited to:

• Supporting the Director of Finance, HR and Operations in maintaining and improving operational systems and processes
•  Supporting the delivery of the Liberation Centre strategy, working across teams to ensure the Centre provides a functional, welcoming, inclusive, and safe environment for staff, young people, and the wider community
• Building relationships across departments, understanding their needs, and communicating operational updates to the Director
• Ensure escalations to the Director of Finance, HR and Operations are timely, well-prepared, clearly articulated, and supported by relevant information to enable effective decision-making. ​

2.​You will ensure that your responsibilities run like well-oiled machines by supporting TAA’s facilities, ensuring the Liberation Centre operates safely, efficiently, and in full compliance with relevant regulations by:

• Acting as the main operational liaison for the Liberation Centre, including council, building management, and external contractors
• Managing relationships with facilities providers, maintenance contractors, cleaners, and IT vendors
• Overseeing health & safety compliance, including staff training, evacuation procedures, drills, and statutory checks
• Supporting the development and implementation of risk assessments (fire, general, wellbeing, incidents, remote work, etc.)
• Ensuring procurement, supplies, and stock levels are managed effectively and responsibly
• Coordinating first aiders and fire marshals as required
• Ensuring operational cost-efficiency across facilities and space-related services​

3.You will help shape the Liberation Centre as a purposeful, accessible, and welcoming environment by:

• Supporting the ongoing development of the Liberation Centre as a safe, inclusive, and values-aligned space
• Leading on accessibility improvements across the physical environment, ensuring equitable access for disabled community members
• Shaping improvements to layout, usability, and overall experience of the space
• Ensuring the space reflects TAA’s values of care, inclusion, and liberation in its physical design and use
• Working with internal teams to understand spatial needs and translating them into practical and experience-led improvements
• Supporting a positive, caring, and community-centred environment across all users of the space​

4.You will support reliable and secure operational infrastructure by:

• Acting as liaison for IT and facilities providers
• Supporting setup, maintenance, and improvement of workplace systems and equipment
• Ensuring infrastructure supports accessibility, inclusion, and ease of use
• Identifying improvements to systems that enhance operational efficiency and user experience
• Supporting secure onboarding and offboarding of staff from a systems and access perspective

​5.You will act as a key connector between operations and delivery teams by:

• Work with the Working closely with programmes, Organising & Campaigns, community, and communications teams to ensure smooth operational delivery
• Supporting logistics for events, residentials, camps, and programmes, including venue sourcing, bookings, and on-site coordination
• Providing operational and administrative support for space usage, scheduling, and bookings
• Supporting onboarding and offboarding processes from a space, systems, and logistics perspective
• Supporting new staff inductions and ensuring new starters are equipped to use the space effectively
• Supporting internal communication of operational updates across teams​

6.You will support the Director in embedding safety, wellbeing, and care into how the space is used and experienced by:

• ​Ensuring health & safety processes are embedded and consistently followed
• Coordinating safety training and maintaining up-to-date knowledge of regulations
• Supporting a culture of shared responsibility for safety within the Liberation Centre
• Working with the community team to ensure safety practices are values-aligned 
• Supporting emergency preparedness and incident response processes
• FMaintaining a safe and functional environment by ensuring the space is kept clear, organised, and free from unnecessary clutter or hazards.​

7.Culture, values and wider strategy and mission. Provide senior functional leadership for Spacemaking and Operations, ensuring delivery of organisational strategy through effective planning, coordination, and implementation across your area. Contribute to shaping organisational priorities through insight, delivery experience, and cross-departmental collaboration. To include but not limited to:

• Embodying and championing our commitment to social and economic justice, ensuring this is consistently reflected in organisational strategy, decision-making, delivery and partnerships
• Champion the organisation’s commitment to social and economic justice, ensuring this is embedded in the design and delivery of spacemaking and operational activity, and reflected in partnerships and ways of working within your remit.
• Act as a role model for organisational culture and values, setting expectations within your teams and supporting colleagues to apply these consistently in day-to-day practice.
• Work closely with leaders across the organisation to identify opportunities to improve organisational impact and efficiency, contributing operational insight to strategic planning and decision-making.
• Identify, assess and escalate risks related to operational delivery, organisational culture, and alignment with stated values and principles, ensuring timely mitigation within your area of responsibility.
• Lead and enable effective cross-departmental collaboration within your remit, ensuring teams are aligned, appropriately resourced, and working effectively towards shared organisational goals.
• Foster a culture of openness, care, accountability and continuous improvement within your area, contributing to wider organisational wellbeing practices.
• Take responsibility for your own ongoing leadership development, and actively support the development of others, building capability and leadership within the Spacemaking and Operations function.
• IEngage in organisational wellbeing practices by communicating needs appropriately, participating in feedback processes, and contributing constructively to living the TAA transformative culture​

8.Governance and Compliance

• Provide strategic leadership on governance and risk management within your portfolio, working in close partnership with the Finance, HR and Operations team.
• Lead and hold accountability for risk identification, analysis and mitigation, ensuring risks to strategic objectives are anticipated, escalated and managed effectively
• Maintain oversight of risk across your area, ensuring robust systems, controls and practices are in place and consistently applied
• Ensure strong organisational compliance with TAA policies and practices, taking responsibility for their effective implementation, continuous improvement and alignment with wider organisational standards
• ​You will support Programmes, Campaigns and Community Departments by ensuring that the operations, structures, processes, and practices align with and support TAA's campaigning and organising goals, activating new allies' goals, and community goals​

WHAT SUCCESS WILL LOOK ​

• The Liberation Centre runs smoothly, safely, and reliably day-to-day
• Staff and community members experience the space as welcoming, accessible, and well cared for
• Operational systems are efficient, compliant, and low-friction
• Space improvements are intentional, values-led, and responsive to user needs
• Teams can focus on delivery, supported by strong operational and spatial infrastructure​

A BIT ABOUT YOU​

• You are passionate about, and committed to, creating a more fair, just and equal world.
• You believe in the potential of young people to challenge the status quo and are dedicated to helping them become more powerful citizens.
• You’ve got a deep understanding of, and a personal relationship with, issues of social justice. From racism to the housing crisis to climate justice, you’ll be aware of how systemic injustice operates in our society, clued-up and well-informed on the big issues of our time, and committed to changing them.
• You’ll be comfortable managing a “to-do” list of competing priorities and balancing your workload to meet competing deadlines.
• You’re a sensitive and thoughtful relationship-builder who is interested in building a network of relationships to support the Advocacy Academy’s work. You’re a great listener, and remember people’s names, faces, and stories.
• You’re a confident written and verbal communicator, who is comfortable with tailoring communication to reach a diverse range of audiences and stakeholders.
• You’re proactive, organised, and eager to learn, whether that’s chatting with potential funders, researching new opportunities or collaborating with teammates.​

​IDEAL SKILLS & EXPERIENCE​

• 3-5+ years’ experience in operations management, ideally including leadership responsibility for teams, workflows, or service delivery.
• Comfortable operating as the senior operational lead on site when required, maintaining full delivery responsibility and ensuring clear communication and escalation pathways.
• Demonstrated experience in facilities management and/or IT systems coordination, with an understanding of how operational infrastructure supports organisational effectiveness.
• Working knowledge of operational tools and systems (e.g. Microsoft Excel / Google Sheets, Canva, and similar platforms), with willingness to learn and adapt to new systems as needed.
• Experience supporting or developing operational processes, with an interest in improving efficiency, clarity, and user experience across systems and teams. 
• Proven ability Experience working with diverse audiences and stakeholders, with an understanding of access needs and inclusive practice to manage multiple workstreams simultaneously, prioritise effectively, and maintain delivery in a fast-paced environment.
• Experience designing and delivering spaces, services, or operations with a strong understanding of access needs, ensuring inclusive and equitable participation.

This is an outline of the responsibilities and duties of the Head of Spacemaking & Operations role, it is not intended as an exhaustive list and may change from time to time to meet the changing needs of the Liberation Centre and our young people. Any changes will be made in consultation with the post holder.​

HOW TO APPLY​

​Candidates will be asked to provide a CV and a Cover Letter OR a supporting video application addressing the following questions (no more than 1000 words or 10 minutes for all questions).

• Tell us about a social justice issue that makes you angry and why it matters to you?
• Our Head of Spacemaking & Operations role entails working and building relationships with different stakeholders. Tell us about a time when you successfully cultivated a relationship with someone when working towards a shared goal - What did you do and what did you learn?
• Include anything else you would like us to know as we consider your candidacy for the​ Head of Spacemaking & Operations role.

In addition, please also provide information on your notice period and your availability for interview. You may also attach any other content that would be relevant for us to have in order to showcase interest and experience. The content can come in any form of media, including but not limited to - a mind map of ideas, a timeline or portfolio of your work, life or experiences; a recording; a Powerpoint or other form of presentation; a song, article, poem or other writing samples.​

DATES​

• Closing Date: The deadline for applications 8th June 2026 by 10am.
• First Round of Interviews: will be scheduled for w/c 15th June 2026 (Dates are subject to change).
• Second Round of Interviews: will be scheduled for w/c 29th June 2026 (Dates are subject to change).

Please be aware that we will be interviewing as we receive applications. The application date might be brought forward if we find the right person.​

A NOTE ON USING AI TOOLS IN YOUR APPLICATION​

We understand that AI tools like ChatGPT can be helpful when preparing an application, and you’re welcome to use them as a support. However, we’re most interested in hearing directly from you. Please ensure your application reflects your own voice, experiences, and perspective.

We value the unique insights, lived experiences, and ways of thinking that each candidate brings. These are what help us understand who you are and what you would bring to the role, and they are an important part of how we assess applications.

If you require any adjustments or support during the application process, please don’t hesitate to let us know. we’re committed to making our recruitment process as accessible and inclusive as possible.​​

NOTHING ABOUT US WITHOUT US​

​We aim to be representative of the community we are working with. We encourage applications from people of colour, those who identify as LGBTQIA, working class as well as disabled people, those living with mental health conditions, refugees and migrants. We welcome people from all identities who are made to feel marginalised.​

We’re not just committed to being an equal opportunity employer, we actively celebrate diversity in all its forms. Let us know if we can do anything to make the application or interview process more accessible. If you are invited to interview, we will at that point ask you for any accessibility requirements or preferences.​

As an employer we make all reasonable adjustments to support employees in their work if they are disabled or have a health condition. We support the Access to Work scheme which could provide you with financial support to get the help you need to do all tasks successfully. We are happy to facilitate Access to Work assessments and reclaims and would actively welcome applicants who would need this in order to do the job.​

All staff who work on our programme must have, prior to starting work, a returned satisfactory enhanced Disclosure and Barring Service (DBS) dated no earlier than 1st January 2021. The Advocacy Academy will assist the application for, and pay for the processing of, a new DBS for staff members where required.​

We welcome applications from people with convictions. Please disclose in your applications if you have any convictions, cautions, reprimand or final warnings that are not "protected" (as defined by the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2013). We consider each person on their own merits, taking into account all the circumstances.

​

About Spear York

In York, Spear is partnering with York Vineyard Church, which is part of the Vineyard network of churches.

The mission of York Vineyard church is to further the gospel of Jesus Christ, build up the faith of Christian believers, share in the training of workers, promote Christian education, advance the Kingdom of God and bring relief to the poor, the needy, the sick and elderly.

“Since hearing about the Spear Programme we have seen how well the coaching focusses on mindset, as well as skills, with the aim to support young people to thrive in the workplace, looking beyond just an initial job offer”.

Spear is a dynamic, growing youth employment charity that coaches young people to overcome barriers and thrive in work and life. We do this through the Spear Programme. 

Key Information:

• Salary: £24,000 FTE
• Part-time, Permanent - Tuesday to Thursday
• 28 days annual leave pro rata, including bank holidays
• Closing date: Wednesday 6th May (we interview on a rolling basis and may close the role early if we find the right candidate)
• Assessment day: Wednesday 13th May

For more information please read through our Job Specification and Work with us pack.

If you require any reasonable adjustments as part of the recruitment process please let us know.

We deliver the Spear Programme in partnership with York Vineyard Church. We'd love you to take a moment to read their statement of beliefs and do get in touch if you'd like to chat or have any questions.

Person Specification

• An active Christian, able to personally represent the values of Spear and York Vineyard Church, and a commitment to grow and learn spiritually and as a Christian leader.
• A confidence in group facilitation, and a desire to learn and understand coaching techniques.
• Passion for social justice and for working as part of the church to transform communities, especially supporting young people in employment or education.
• An ambitious and self-motivated individual with the ability to exercise initiative, prioritise workload and work well under pressure.
• Excellent communication and interpersonal skills.
• High emotional intelligence, and a sense of humour and fun!

We have an exciting opportunity for an experienced Senior Communications Officer to come and join our team in Redcar & Cleveland. 

Location – This role is both community-based in Redcar & Cleveland, with the ability to work from home as agreed with your manager. There may also be occasional travel to other programme sites (currently Middlesbrough, Stoke-On-Trent and Scotland) or travel to our London office.  

Salary – Up to £35,000 DOE 

Employment Type – Permanent

Team – Communications team

About you

We are looking for someone who can demonstrate the following: 

• Significant experience in a communications role, including experience with copywriting and content creation. 
• Experience producing high quality, clear, compelling and audience appropriate content for a range of platforms. 
• The ability to clearly demonstrate our impact and inspire collaboration among our partners and stakeholders by sharing compelling and meaningful stories.
• Demonstrable knowledge and understanding of the local community, including its strengths, needs, and challenges. 
• Strong knowledge and skills in Adobe Creative Suite such as Illustrator, InDesign, Photoshop or Canva. 

About the role

The responsibilities of this role include: 

• Actively identify opportunities where communications can strengthen programme delivery, support parent outreach and increase engagement with families and communities. 
• Develop the local stakeholder engagement approach in line with agreed objectives, proactively identifying opportunities to strengthen relationships and using data and team insight to increase engagement.
• Support effective communications with stakeholders across sectors including community, health, education and local organisations. 
• Develop and produce compelling, audience focused content for a range of channels, including newsletters, case studies and promotional materials. 
• Work closely with the Head of Communications, Programme Leads and colleagues across the organisation to align communications priorities with programme and organisational objectives. 

About us

Thrive at Five is a national charity focused on giving every child the best possible start in life. We know the foundations for life and learning are built in the earliest years, from pregnancy to five. By working alongside families, communities and local partners, we help build stronger, more connected support for parents, so more children get what they need to thrive and reach a good level of development by age five.
 

Thrive at Five is a relatively young organisation but with an already strong national and political profile, having been called out in Parliament for our ways of working in Stoke-on-Trent and invited to be interviewed at the 2025 Civil Society Summit by the Secretary of State for Education. We have grown rapidly in our first four years, with a growing team of nearly 40 across the country. 2026 will be a year of further growth and milestones for the charity as we celebrate our fifth-year anniversary and expand into our third and fourth regions. This will involve recruiting for a new teams, establishing our programmes and beginning to co-design and implement our work in partnership with communities. 

About our benefits

• Pension contributions – We will contribute 3% and you can contribute 5% towards your pension through NEST. 
• 25 annual leave days per year plus bank holidays.
• £100 contribution towards your professional body membership.

Please note that as this role is subject to a successful Basic Level Disclosure check through the Disclosure and Barring Service (DBS). If you have any unspent convictions, but wish to apply for this role, please advise us in your application. The successful candidate will also need to provide satisfactory references and current right to work in the UK. 

To apply for this role, please submit your cover letter and CV by following the Apply Now button. Closing date for applications is midnight on Friday 8th May 2026.

Duties and Responsibilities

Strategic Implementation

Partner with the CEO to translate IMO’s strategic plan into a clear organisational roadmap with defined milestones, priorities and success measures. You will work collaboratively with the CEO to agree the order in which elements of the strategy should be prioritised, before turning this into the roadmap, milestones and delivery framework.

Work with the CEO and trustees to:

• Define strategic workstreams
• Establish measurable organisational KPIs
• Identify capability gaps and development needs
• Develop a structured strategy implementation framework that enables effective delivery across the organisation

Operating Model Design

Partner with the CEO to co-design IMO’s future operating model. This is a collaborative process, you will work closely with the CEO from the outset to shape the vision, ensuring the model reflects organisational priorities and is set up for successful implementation.

This will include:

• Programme structure and service architecture
• Governance and decision-making frameworks
• Internal processes and ways of working
• Data, reporting and impact measurement systems
• Team structures and capability requirements

Ensure the model supports sustainable growth, stronger partnerships and improved impact outcomes.

Business Planning and Financial Modelling

Develop a clear strategic business case underpinning the new strategy. This will include:

• Financial projections
• Income pipeline modelling
• Investment requirements
• Scenario planning for growth and risk

Provide analysis and recommendations to support board-level decision making.

Programme & Transformation Management

Act as programme lead for key strategic initiatives, including:

• Scaling of youth employability programmes
• Strengthening organisational infrastructure
• Development of a standalone mental health service

Develop and manage a comprehensive implementation plan, ensuring:

• Clear timelines
• Resource alignment
• Risk management
• Delivery accountability

Maintain a live transformation risk register and ensure issues are addressed proactively.

Stakeholder Engagement & Organisational Change

Work closely with the CEO to support organisational alignment around the new strategy. Responsibilities include:

• Facilitating internal workshops and planning sessions
• Supporting senior staff to translate strategy into operational delivery
• Communicating progress to trustees and key partners
• Managing organisational change and maintaining momentum

Act as a trusted advisor and sounding board to the CEO throughout the transformation process.

Qualifications 

Formal project management qualification (PRINCE2, Agile or equivalent) - Desirable

Experience 

Proven experience leading strategy implementation, organisational transformation or operating model design - Essential

Experience working in growing or evolving organisations where structures, systems or programmes needed to be developed or scaled - Essential

Demonstrated success managing complex projects with multiple stakeholders and limited resources - Essential

Experience developing business cases, strategic plans or financial models to support organisational decision making - Essential

Strong track record of delivering initiatives from concept through to implementation - Essential

Experience working in the charity, social enterprise or public sector environment - Desirable

Experience working closely with CEOs, boards or senior leadership teams - Desirable

Understanding of youth services, employability, public health or community development sectors - Desirable

Skills/Attributes

Ability to translate high-level strategy into practical operational delivery - Essential

Strong analytical and problem-solving skills - Essential

Excellent communication and stakeholder management skills, with the ability to influence at all levels - Essential

Highly organised and able to manage multiple workstreams simultaneously - Essential

Comfortable operating with high levels of autonomy and responsibility - Essential

A pragmatic, solutions-focused mindset - Essential

JOB PURPOSE 

As an Employment Coach, you will be part of a dedicated team supporting people accessing our services to move towards their employment, education, training and volunteering goals. You will manage a caseload and provide tailored one-to-one support, working with service users to build their skills and confidence, and support them into employment using a strengths-based approach. The role also involves supporting group activities and workshops that help clients take positive steps towards employment. In addition, you will develop and maintain strong relationships with a range of partner organisations that offer employment, education and training opportunities. Through meaningful engagement and guidance, you will support clients to identify opportunities that align with their goals and help them progress towards sustainable employment. 

MAIN TASKS 

• To provide a safe, inclusive and welcoming service for those who are seeking to gain employment opportunities, including exploring goals and available support. 

• To assess and support a one-to-one caseload of clients to develop and review tailored self-development plans, with clear actions that encourage personal responsibility, ambition, and progression towards employment through suitable opportunities and meaningful activities. 

• To support clients with job searches and career development through CV writing, job applications and interview preparation. 

• To encourage ambition and positivity using a strengths-based approach, while working with clients to understand their individual support needs and support progression into employment. 

• To undertake employer engagement activities and support the planning and delivery of job fairs and workshops. 

• To participate in Employment, Training and Volunteering drop-in services and events to allow varied points of access for clients to engage with support, including at the Passage Resource Centre, at Passage accommodation projects and with external partners. 

• To build and maintain a strong network of referral partners and apprenticeship pathways, ensuring the service is accessible to individuals who would benefit from it 

• To build and maintain positive relationships with employment, training and volunteering organisations and partners, including attending off-site networking events 

• To have an understanding of the Universal Credit system and the relationship between employment and benefits, and to encourage clients to seek specialist advice where appropriate to support positive outcomes. 

• In partnership with Fundraising colleagues, develop and implement opportunities for our corporate partners to deliver training or get involved in volunteering.

• To work with the Lived Experience Project Manager to ensure we provide opportunities for clients to get involved in the shaping of the service to further develop the project appropriately. 

• To deliver client work and workshops in line with defined Key Performance Indicators and ensure accurate data inputting on our In-Form database in a timely fashion and produce data for reports as requested.

• To participate in weekly client reception shifts alongside the wider Community Services Team. 

GENERAL RESPONSIBILITIES 

• In conjunction with your Line Manager to continuously develop the role to ensure that all tasks are being undertaken in an effective and appropriate manner which meets the strategic aims and objectives of The Passage. 

• To participate in internal/external meetings as required, and attend training events, conferences and other functions as necessary. 

• To participate in regular supervision, case managements and annual appraisal, and help in identifying your own job-related development and training needs. 

• To ensure that all The Passage policies and procedures are being adhered to. 

• To contribute to the effective implementation of The Passage’s Equity, Diversity and Inclusion Policy as it affects both The Passage and its work with vulnerable adults. 

• To at all times undertake your role in a professional manner maintaining a high-quality standard of work, and to always work in accordance with the aims, values and ethos of The Passage1.

• Undertake any other duties that may be required which are commensurate with the role or organisational requirements. 

Note: The details contained in this Job Description summarise the main expectations of the role at the date it was prepared. It should be understood that the nature of individual roles will evolve and change as service, service users and commissioner needs change. Consequently, The Passage will review and revise this Job Description as required in consultation with post holders. 

This person specification sets out the essential abilities and qualities that will be used in the selection criteria for the post. When completing your application form, please address criteria E1 to E6 and K1 to K3 demonstrating your experience and knowledge and give evidence of your experience and abilities. 

______________________________________________________________________ 

EXPERIENCE 

E1 Experience of working in a similar post, either a paid or voluntary capacity, supporting disadvantaged groups to secure employment. 

E2 Experience in supporting individuals to identify their strengths, set personal goals, and take steps towards securing and sustaining employment. 

E3 Experience of managing a complex caseload and working within an evidence-based practice framework to meet targets and Key Performance Indicators. 

E4 Experience of supporting or participating in recruitment opportunities, job fairs and employment events 

E5  Experience of working with a diverse range of partner organisations to achieve positive outcomes. 

E6  Experience of working with databases and recording systems to evidence your work (training will be provided). 

KNOWLEDGE 

K1 Knowledge of Universal Credit and welfare benefits, and the implications when getting back into employment 

K2 Knowledge of initiatives surrounding homelessness and employment 

K3  Knowledge of how to influence and practice positive engagement 

K4  Knowledge of how to support and provide guidance to individuals and how to draw up a personalised development plan 

K5 Knowledge of ways of working with partners to add value and capacity to a service 

Job Purpose

Coordinate delivery of the BELIEVE programme, managing interns and supporting school-based climate action projects. Ensure effective communication across partners, assist with monitoring and evaluation, and maintain strong operational systems. Play a central role in day-to-day coordination, enabling high-quality delivery of youth-led and community-focused climate initiatives.

• Salary:

-£31,495 (C1) - £33,089 (C3) depending on experience, including London weighting

-£28,952 (C1) - £30,417 (C3) depending on experience, elsewhere in the UK

• Contract: 4.2 years (this is a fixed term contract, linked to the BELIEVE project, ending in September 2030)
• Location: Remote/ hybrid (we will be prioritising applications from those based in the West Midlands/ North of England, however this role is primarily hybrid/ remote, with regular travel across England)
• Hours: Full-time, 37.5 hours per week (Monday to Friday)
• Managed by: Programme Manager, Youth & Universities
• Start date: 3rd August 2026

About the role

We are seeking an experienced Project Coordinator, to support the delivery of Believe in Climate Action (BELIEVE), an ambitious national initiative at the intersection of climate action, youth leadership and community engagement.

This is a unique opportunity to join a complex, high-impact programme that connects schools, communities, young people, researchers and policymakers, shaping a more inclusive and effective model of climate action across England. You would be joining a team that has been running impactful projects for 19 years, which centres the voices, needs and potential of young people to bring about change.

The BELIEVE project

Believe in Climate Action (BELIEVE) is an ambitious and innovative national programme led by the Faith & Belief Forum in partnership with the Cambridge Interfaith Programme. Together, we are building a bold new model for climate action, one that connects grassroots communities, young leaders, researchers and policymakers through collaboration, co-learning and shared purpose.

At its core, BELIEVE recognises that climate change is not only a scientific or political challenge, but a deeply human one. By bringing faith and belief perspectives into climate conversations, the programme challenges narratives of fatalism and opens up new, values-led pathways for action, rooted in care, responsibility and collective agency.

This is a rare opportunity to be part of a pioneering, cross-sector initiative that is reshaping how climate action happens in England. BELIEVE connects local and national efforts, linking schools, communities and decision-makers in a dynamic network designed to create lasting environmental and social change.

Through the programme, you will contribute to:

· Developing schools as community hubs for climate action, embedding sustainability into everyday life and learning

· Empowering young people as climate leaders, particularly those from underrepresented backgrounds, to design and lead meaningful local projects

· Building a national knowledge-exchange network, connecting grassroots initiatives with regional and national policy and practice

Working on BELIEVE means joining a collaborative environment that values innovation, inclusion and real-world impact. You will engage directly with communities, partner organisations and policymakers, helping to co-create solutions that reflect local needs while influencing wider systems change.

About the Faith & Belief Forum

For nearly 30 years, the Faith & Belief Forum has worked to build connected communities, a society that celebrates diversity, and to tackle faith and belief based hate, discrimination, division and polarisation.

We are a dynamic organisation, who puts the voices of our beneficiaries at the forefront. We work in schools to build connection, understanding and empathy, in universities to build confidence, skills and connection in the next generation of interfaith leaders, and in communities to celebrate the role that faith plays in society, and pilot new, innovative approaches to tackling hate and division at the local level.

Our team is diverse, talented, sensitive, and creative. We value building meaningful connection amongst ourselves, and with our partners and stakeholders.  We believe that a central solution to tackling division, polarisation and hate is expertly facilitated, and heartfelt, connection. In our projects this takes place through education, dialogue, social action projects, mentoring, training and development, public engagement events, and community led responses to local issues.

Key responsibilities

· Coordinate the day-to-day delivery of the BELIEVE programme across multiple regions

· Line manage and support youth interns, including onboarding, supervision and ongoing development

· Coordinate school-based climate action projects, ensuring strong communication between schools, interns and partner organisations

· Maintain effective systems for planning, tracking and reporting programme activity

· Support the delivery of workshops, events and knowledge-exchange activities

· Assist with monitoring, evaluation and learning processes, including data collection and reporting

· Act as a key point of contact for stakeholders, ensuring clear and consistent communication

· Support programme logistics, including scheduling, administration, documentation and resource management

Person Specification

Essential

· Experience in a coordination or programme support role, ideally within a multi-partner project

· Experience working with young people, education settings or community-based programmes

· Strong organisational and time management skills, with the ability to manage multiple priorities and deadlines, as well as being detail oriented.

· Excellent communication and relationship management skills

· Ability to work collaboratively across teams and with diverse stakeholders

· Strong administrative and coordination skills, with attention to detail

· Interest in or understanding of faith, belief and/or intercultural work

Desirable

· Experience supporting monitoring and evaluation processes

· Understanding of climate action, sustainability or environmental education

· Familiarity with youth leadership or social action programmes

How to Apply

Please submit:

· Your CV (Max 2 pages)

· A cover letter detailing what motivated you to apply for the role, and how you meet the person specification.

Application deadline:

6th May 2026 at 9:00 AM

Benefits include:

· Opportunity to work mainly remotely from home, with occasional travel to London and other locations across England required for schools, events, and activities.

· Generous annual leave from 25 days (pro rata) plus UK bank holidays, increasing with length of service and including a birthday day off after three years.

· 2 days paid volunteer leave (pro rata)

· Generous pension scheme to help you save for the future.

· Interfaith and intercultural learning opportunities

· Access to internal learning sessions on topics relevant to our sector

· Team events / away days / annual retreat

· Supportive and inclusive work environment with a focus on staff wellbeing

Who we encourage to apply

We value sensitivity to the issues at the heart of our work and a strong commitment to The Faith & Belief Forum’s goals. We welcome applications from people of all backgrounds and lived experiences. We particularly encourage applications from Black, Asian and other minority ethnic communities, as well as from faith or belief communities currently underrepresented in our organisation, including Sikh, Muslim, Hindu, Buddhist, Jain and Zoroastrian communities. We warmly welcome applicants of all ages and experiences who share our vision and values, and are committed to creating an inclusive workplace, regardless of protected or unprotected characteristics, including but not limited to gender, disability, sexual orientation, and religion or belief.

We recognise that valuable experience can be gained through work, study, volunteering, or community involvement.

Unfortunately, we can only consider applications from individuals who have the unrestricted right to work in the UK, as we are unable to offer visa sponsorship. Applicants must also already be resident and based in the UK at the time of application.

Salary: £34,000
Contract: Full-time, permanent (35 hours per week)
Location: Hybrid – Oxford (2 days per week in the office)
Benefits: 28 days annual leave plus bank holidays, generous pension contribution, life assurance, employee assistance programme, learning and development support, on-site parking.

We’re looking for an experienced and motivated Fundraiser (Trusts and Foundations) to join RABI, the farmers’ charity, as part of a growing and ambitious Fundraising team.

Reporting to the Philanthropy & Partnerships Manager, you will play a key role in securing income from trusts and foundations, researching new opportunities, preparing compelling funding applications, and stewarding relationships with existing and prospective funders. Working collaboratively across fundraising streams, you will contribute to RABI’s long-term financial sustainability and impact.

You’ll bring strong research and proposal-writing skills, excellent organisation, and the confidence to manage multiple applications and deadlines in a dynamic, mission-led environment. This is a varied and rewarding role within a charity that is shaping a stronger future for farming communities.

To be successful as the Fundraiser (Trusts and Foundations), you will need:

• Experience of successful trust and foundation fundraising
• Excellent written and verbal communication skills, with the ability to convey complex information clearly and compellingly
• Strong research, organisational and administrative skills, with close attention to detail
• A proactive, self-motivated approach and the ability to work both independently and as part of a team

If you would like to discuss this role with us, please email your CV to [email protected] or contact us quoting reference 2956HB

Ashby Jenkins Recruitment are a specialist charity recruitment agency. We use our extensive sector knowledge and experience to match candidates to the most suitable charity jobs and are passionate about improving equality across the sector — you can read more about our commitment to diversity on our website.

We take a relationship-led approach to recruitment in the charity sector and partner with you as the leading charity recruitment agency.

If enough applications are received, the charity reserves the right to close the application period early.         

Salary: £35,000 - £40,000
Contract: 12 month fixed-term contract (maternity cover)
Location: Remote
Closing date: 4^th May
Benefits: 26 days annual leave (rising with service) & option to buy more, generous pension contributions (matched 4% or 6%), enhanced family leave, employee discounts, health cash plan, and more

We have a very exciting opportunity for a Legacy Marketing Manager to join a national children’s charity on a 12month maternity cover. Reporting to the Senior Individual Giving Manager, this role offers the chance to lead a high-value legacy and in-memory fundraising programme during an important period of continuity and development.

As part of this exciting role, you will be responsible for managing the delivery of the legacy and in-memory marketing programme, ensuring strong supporter engagement and long-term income growth. You will lead on campaign planning and implementation across multiple channels including direct mail, telemarketing, digital and free will products, while overseeing budgets, monitoring performance and managing financial and reputational risk.

To be successful as the Legacy Marketing Manager you will need:

• Substantial experience in Legacy Marketing, with a strong understanding of direct marketing and a proven track record of delivering successful campaigns
• Experience of planning, managing and evaluating multi-channel fundraising activity, including responsibility for budgets and KPIs
• Strong stakeholder and agency management skills, with a sound understanding of fundraising compliance, regulation and data protection

If you would like to discuss this role with us please email your CV to [email protected] or contact us and quote the reference 2950JP.

Ashby Jenkins Recruitment are a specialist charity recruitment agency, we use our extensive sector knowledge and experience to match candidates to the most suitable charity jobs. We are passionate about improving equality across the sector, you can read more about our commitment to diversity here.

We take a relationship-led approach to recruitment in the charity sector and partner with you as the leading charity recruitment agency.

If enough applications are received the charity reserve the right to end the application period sooner.
 

Salary: £29,500 - £34,750 per annum
Contract: Permanent, Full-time (37.5 hours/week)
Location: Hybrid working – 1 day/week in London Bridge
Closing date: 6 April 
Benefits: Generous holiday allowance, matched pension contributions, flexible working options.

We are delighted to be supporting Prostate Cancer UK to find a Direct Marketing Executive – Acquisition, to join their team. This exciting role sits within an Individual Giving team that is experiencing significant growth, creating real opportunities for innovation and impact. You will be joining an organisation that is forward-thinking, supporter-focused, and deeply committed to delivering meaningful and measurable change. 

You will lead campaigns that acquire new cash and regular givers across digital, telephone, and direct mail channels. You’ll work collaboratively with colleagues to deliver high-quality creative, insight-driven targeting and compelling supporter journeys that inspire action. You will also manage a value-exchange programme, coordinate lead-generation activity, and work closely with external partners and agencies to deliver outstanding results.

To be successful as Direct Marketing Executive – Acquisition, you will need:

• Knowledge and experience of direct marketing and/or fundraising across multiple channels
• Experience proactively managing marketing campaigns to deadline
• Strong verbal and written communication skills
• Confident working with internal stakeholders at all levels
• Good prioritisation, decision-making and analytical skills

If you would like to discuss this role with us please contact us and quote the reference 2925JP.

Ashby Jenkins Recruitment are a specialist charity recruitment agency, we use our extensive sector knowledge and experience to match candidates to the most suitable charity jobs. We are passionate about improving equality across the sector, you can read more about our commitment to diversity here.

We take a relationship-led approach to recruitment in the charity sector and partner with you as the leading charity recruitment agency.

If enough applications are received the charity reserve the right to end the application period sooner.

About Action Duchenne 
Action Duchenne supports, empowers and equips every DMD community in their journey from diagnosis and beyond.

Duchenne Muscular Dystrophy (DMD) is a muscle wasting condition for which there is no cure, but we journey alongside communities to empower them and provide information for them to make informed decisions. Action Duchenne has a team of passionate, supportive staff who are keen to do more for families living with Duchenne and has a number of staff with direct lived experience. 

At Action Duchenne, values are more than words—they shape how we work and interact every day. For this role, we are looking for a team member who can reflect our values: 

• Supportive – Actively assist colleagues and stakeholders, fostering a culture of collaboration and reliability. 

• Empathetic – Approach challenges with understanding, considering the impact on people internally and externally. 

• Respectful – Ensure all communications and decisions uphold dignity and fairness, especially when handling sensitive matters. 

• Community Focused – Make decisions that strengthen our community, ensuring all activity supports inclusive engagement and shared purpose. 

• Inclusive – Promote accessibility and equity, ensuring everyone feels valued and heard. 

The Events Officer will embody these values in every aspect of planning, delivering and evaluating events. 

What we offer: 

• 24-hour confidential Employee Assistance helpline 

• Private health insurance 

• Flexible hours 

• 5% employer pension contribution 

Main Purpose of the Role 
This new role aims to support the design, coordination and delivery of Action Duchenne’s events portfolio, including the Annual Community Summit, regional meetups, workshops, and online events. The role will ensure smooth operational delivery, high‑ quality participant experiences, accessible information, and effective logistics‑ and supplier coordination. 

This role contributes directly to our organisational impact by ensuring families, young people, professionals and partners have access to engaging, supportive and well managed events. This is a brilliant opportunity for someone who enjoys a challenge, is incredibly organised with excellent project management skills, close attention to detail, creativity and a passion for supporting every DMD community. 

 Specific Tasks 

1. Event Coordination and Logistics 

• Support the planning and delivery of the Annual Community Summit, working closely with the Chief Scientific Officer, Director of Fundraising and Communications, and wider team. 

• Coordinate logistics for in‑person and online events, including venue liaison, catering, accessibility arrangements, equipment, travel, accommodation and schedules. 

• Ensure event details are accurately published and updated across relevant platforms (website, CRM, communications channels). 

• Manage registration processes for all events and ensure attendees receive timely, accurate joining information. 

• Support the organisation of regional meet‑ups and workshops, ensuring venues, facilitators and resources are in place. 

2. Administration and Operational Delivery 

• Maintain clear and accurate administrative systems, including event checklists, timelines, risk assessments and evaluation forms. 

• Track planned expenditure and ensure costs align with budgets, escalating issues where necessary. 

• Prepare and maintain event collateral (slides, handouts, resources, signage), ensuring accessibility and brand consistency. 

• Provide administrative and practical support during events (both online and in person), including setting up webinar sessions and coordinating pre and post event meetings internally. 

3. Stakeholder and Supplier Management 

• Liaise with venues, suppliers, speakers, exhibitors and partners to ensure high quality event delivery. 

• Develop positive working relationships with internal colleagues to ensure a joined-up programme across support, communications and scientific teams. 

• Provide excellent customer service to participants, responding promptly and sensitively to enquiries, access requirements and logistical questions. 

4. Community and Engagement Support 

• Collaborate with Support Team colleagues to ensure events reflect community needs and priorities. 

• Support the promotion of events through the Communications Officer, ensuring timely provision of copy, event information and updates. 

• Encourage and support attendance from families, young people, professionals and community partners. 

5. Data Management, Monitoring and Evaluation 

• Ensure accurate data entry in CRM systems (eTapestry or similar) for attendee lists, engagement tracking and follow up actions. 

• Collect and analyse feedback, producing short evaluation summaries to inform future planning. 

• Track attendance, trends and logistical improvements, contributing to quarterly reporting. 

6. Risk, Compliance and Quality Assurance 

• Support event risk assessments and ensure compliance with safeguarding, accessibility and GDPR guidance. 

• Ensure that content and delivery meet Action Duchenne’s quality standards and reflect the needs of families affected by Duchenne. 

NB This is not an exhaustive list, the role holder will be asked to carry out additional tasks as required for the Team’s successful service delivery. Such tasks will always be reasonable and broadly in line with current knowledge levels and skill sets. 

Key Performance Indicators (KPIs) 

• Event logistics prepared within agreed timelines 

• Accurate event information published and updated within required timeframes 

• Participant satisfaction and engagement measured through surveys 

• Conference and event attendance targets met 

• CRM data entry completed within 2 working days of events 

• Budget expenditure tracked monthly with minimal variance 

• Effective delivery of regional and online events aligned with pre-agreed schedule 

Person Specification 

Knowledge & Experience 

Essential

• Experience organising in person events from start to finish for over 300 attendees. 

• Experience liaising with suppliers, venues and speakers. 

• Experience with CRM/data entry, with close attention to detail. 

• Experience organising and hosting remote events. 

• Understanding of hybrid events. 

Desirable

• Experience in the charity sector. 

• Knowledge of Duchenne or similar life-limiting conditions. 

Skills & Abilities 

Essential

• Strong interpersonal skills, with the ability to build trust, motivate teams and develop positive relationships with beneficiaries, staff, volunteers and external partners. 

• Understanding of the importance of safeguarding around events. 

• Exceptional communication skills. 

• Excellent organisational and time management skills, with the ability to manage competing priorities and meet deadlines. 

• Analytical and data literate, able to interpret performance data, identify trends, and use insight to drive improvement. 

• Skilled in problem solving, with a proactive, solutions focused approach. 

• Ability to be assertive while maintaining empathy, particularly when supporting teams dealing with emotionally complex situations. 

• Digital proficiency including Microsoft Office, CRM systems and digital communication tools. 

Attributes 

Essential

• Emotionally intelligent, reflective and able to manage sensitive issues with empathy and professionalism. 

• Values driven, compassionate and committed to improving the lives of individuals and families affected by long term or life-limiting conditions. 

• Resilient and adaptable, able to navigate complexity. 

• Creative, dynamic and innovative, with the ability to take ideas from concept to delivery. 

• Demonstrable commitment to equity, diversity and inclusion. 

• Personally, and professionally, responsible with high standards of integrity and accountability. 

• A sense of humour and the ability to bring warmth and humanity to the role. 

Closing date: 25 May 2026 at 9am, with first round, online interviews aiming to take place in week commencing 8th June.